It was great while it lasted (2 years)

I was upsold this mattress by an RC Willey Sleep expert. He assured me this mattress would be the best of the best. It was great for 2 years then it sagged to the point that I started having back pain. I would go to bed feeling great and then wake up in pain. We contacted the warranty people and they measured it and after 2 years it was 1/4" from meeting the sag warranty limit. They said it was only a matter of time. We had them measure again after 6 months and they changed how they measure it and suddenly it didn't sag as much any more (what a joke). My wife started having pain too by this time. RC Willey came out and said that we are sleeping wrong and/or we have back problems. We encorporated their sleep tips and still have problems. Neither of us are overweight or have ever had back problems or injuries.

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  • Conforming
  • Back Support
  • Long-Term Comfort
  • Temperature Control
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):
$3,600 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right