Ouch / too soft for this back sleeper

We recently got the Purple 3 after trying the Purple original for 90 days, but my partner thought it the original Purple wasn't firm enough. (We got this as a cooler option from the Tempurpedic -- memory foam supposedly makes the sleepers run hot; I'm always cold and I even thought so.) I preferred the Purple 2 in the showroom, he preferred the 4, so our compromise was the 3. My lower back experiences pain now (similar to when we had the Tempurpedic but NOT when we had the original Purple). I had thought my weight (< 125 lbs) wouldn't notice a difference in softer beds but I guess my hips just don't feel like there is ANY spinal support. We're not considering other options....

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Pros:
  • Temperature Control
User also said: It's cool (for people that have issues running hot when sleeping)
Cons:
  • Back Support
  • Soft Comfort
User also said: No back support.
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$0

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft