gel memory foam mattresses
are recommended by %
of owners on GoodBed (based on
2,167 reviews).
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Posted by Andrew
from Sebastian, FL
on November 28, 2023
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) …
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Posted by Laura
from Los Angeles, CA
on August 27, 2023
I was looking for a bed with better support after my very expensive high end bed support core failed after one year and the company denied my warranty claim. I was sinking very far down in the bed and waking up in severe pain hips, neck, shoulders, lower back. I …
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Posted by richard
from Shelbyville, TN
on August 29, 2023
Mattress is way too soft with little to no support. It is hot. To me it feels like I'm sleeping in a swampy mess. I would not recommend this mattress to anyone
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Posted by Colleen F
from Cedar Rapids, IA
on October 15, 2024
We bought the Denver mattress brand and it is our second one in less then a year.great warranty. NO HASSLE.And great people.
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Posted by Robin
from Haverhill, MA
on June 20, 2024
Have had this mattress for just over a month. Extra Firm?! It's already sagging in the middle. It's extremely uncomfortable and I have back and hip pain that I never had before now. I never had these issues with my old mattress (Sealy Posturepedic).
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Posted by Hannah
from New Castle, CO
on September 1, 2023
Sebastian was my sales person at Denver mattress in Glenwood springs. He did an excellent job!
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Posted by Mike
on June 24, 2024
I sat on this mattress and others just like it. They were mush. There's a huge difference between plush and mush. Plush is luxurious. Mush is painful. Completely inadequate support. This mattress is atrociously painful...horrible low back pain after just a few hours. No way to get comfortable. I can …
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Posted by Irene
from Lansing, MI
on February 28, 2024
Only 2.5 yrs old. Absolutely terrible. Wanted a very firm mattress. Significant indentations from body, like sleeping in a ditch with a mountain in the middle. Impossible to roll over or adjust position. Only mattress I have ever seen where product care instructions says to expect a 1.5 depression from …
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Posted by Beth
from Clearfield, PA
on June 27, 2024
Had this Scott Living Restonic mattress for less than a year. It already shows body indentations even after turning the mattress every month. Filed a complaint with Restonic and they refused because our mattress had 1” indentations and they want 1.5” indentations. This mattress is not even a year old. …
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Posted by Herman
from Charlotte, NC
on May 24, 2019
When we purchased the Beautyrest Silver Crystal ridge we thought we were getting a better mattress then the one we had. The pillowtop is uneven, the mattress has shift to one side, there is a lump in the middle that goes the length f the mattress. when you lay down …
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Posted by Tammy
from Lincoln, NE
on July 25, 2020
Posted by Cheryl
from Phelan, CA
on June 15, 2023
We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain …
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Posted by Kayla
from Atlanta, GA
on March 8, 2024
Purchased this bed thinking it would meet all the standards it states. Turns out it’s absolutely horrible. It’s hard, it’s so dang hot. I had to actually purchased a seperate bed cooling device because it holds heat so terribly. The warranty was honored one time thinking we had a defective …
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Posted by Melanie H
from Grand Junction, CO
on November 1, 2024
Had this mattress for 18yrs, it was perfect in every way. Finally gave out after I married a 250 lb. man, who was much too big for the poor mattress and it's softness. I have purchased numerous mattresses since and they are all horrible or don't last. The newest two …
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Posted by Lori
from Berthoud, CO
on March 8, 2024
1. My previous mattress was too soft and not supportive. 2. I found the excellent overviews of various mattresses on Goodbed.com and watched them many times. I narrowed my choice to the Albany hybrid medium and the Brenham hybrid firm. I studied the photos of Mike laying on the beds …
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Posted by Penny
from Oklahoma City, OK
on March 11, 2024
Our mattress has a pillow top and we cannot find a headboard that will accommodate the height. I hate it.
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Posted by Lisa H
from Saint Joseph, MO
on August 16, 2020
We purchased this bed right at 2 years ago. It already has our body imprints in it. Like at least 3/4 to and inch deep. We decided we to get a new bed because neither of us are comfortable anymore on it. New bed arrives tomorrow. I hope the new …
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Posted by Rhonda
from Navarre, OH
on July 17, 2023
I called Mattress Firm who wouldn't help with the warranty because I bought it from their outlet inventory. I then called Beauty Rest who essentially said too bad. We don't care that a mattress less than a year old has a huge indentation on the side I sleep on. I …
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Posted by Anita
from Soddy Daisy, TN
on September 13, 2023
Mattress doesn't look like the one we tried out in the store. Looks like a used mattress. Starting to get flat in places owned only one month and 13 days. Very light mattress turnned by myself after one month. My husband and I bought a new one received what looks …
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Posted by Tina
from Dayton, OH
on January 23, 2024
This bed appears to be supportive but it did not take long before I was tossing and turning to relieve soreness in shoulders, back and hips. Side sleepers be warned. It also holds heat so you will be sweating constantly. Do not purchase this mattress if you are a side …
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Posted by Carla
from Katy, TX
on July 20, 2023
This has been the most comfortable bed I have ever slept on.
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Posted by Tiby
from Chicago, IL
on March 21, 2024
Plus size, and usually underslept, I snore like crazy when sleeping on my back and can't sleep on my stomach for more than half an hour, so side-sleeping is my only chance. On my old mattress, a 10'' all-foam, every night was a torment ending with severe back and hip …
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Posted by DJ
from Plano, TX
on July 24, 2023
We purchased a Brittany Lux Platinum Firm mattress in June 2016 and it started sagging in the middle on each side about 3 years ago. I have had chronic sciatica for many years and have finally realized that this mattress has been the cause of many of my very painful …
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Posted by Jim
from Sacramento, CA
on August 19, 2024
I upgraded my Beautyrest to this BRS900-C. It was a wonderful update. My old beautyrest was getting worn out. This one provided an extra firm platform. Lots of comfort for me. Highly recommended. I have been a Simmons fan for years. The Sealy Posturpedic wasn’t a good product, and didn’t …
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Posted by Jeff
from Dornsife, PA
on January 12, 2020
After two years, I now have a crater in the middle of the mattress that sucks in my body, resulting in backache and a poor night's sleep. I will review the warranty today--very disappointing purchase.
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Posted by Aleksandr
from Arverne, NY
on August 20, 2024
I bought ajustable bed from ergonomotion arround 10 years ago. After 5 years electronic and remote stop to work and has changed $$$. Another 5 years new remotes stop to work. Ergomotion want to charge $1500.00 for replacement. ( I got an offer to buy new beds $1500.00 because no …
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Posted by Victor
from Grand Island, NY
on April 7, 2018
This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have …
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Posted by Mark
from College Station, TX
on April 11, 2018
Tried one in the showroom and thought it would help support and was comfortable but once we received our shipment this bed has been nothing short of a disappointment! Can't sleep all night because of back aching. Purchased a 4 1/2" topper and it is still somewhat uncomfortable. Would not …
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Posted by Rocco
from Newton, NJ
on February 2, 2024
I purchased this mattress after sending back a Saavta classic luxury firm very well made but way to hard , this hybrid medium is just what I was looking for. Sleeping all night in complete comfort, it’s just right not to firm or soft. It’s an excellent mattress for a …
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Posted by Sally
from Wilmington, NC
on October 19, 2018
Right away I noticed a huge difference in the bed they delivered and the one I tried in the showroom. After confirming it was the same model and the one I ordered and tried, I was told there is a break-in period. So I accepted that and learned to live …
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Posted by Jim
from Prospect, KY
on August 14, 2017
After 3 months of use I felt that I was rolling off of the side onto the floor. The store has a return policy and we will exchange it for another brand.
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Posted by Ryan A
from Perrysburg, OH
on April 25, 2019
I have a waterproof cover and rotate the mattress quarterly. This mattress is amazing. This is a soft mattress but that’s what I wanted and love it! My mother wanted a firm mattress and bought the new iComfort 500 and loves that!
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Posted by Maria
from Fayetteville, NC
on December 10, 2023
Every person who comes to visit and sleeps on this mattress say it’s the best mattress and sleep they’ve ever had.
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Posted by Dale O
from Saint Clair Shores, MI
on August 9, 2014
The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases.
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Posted by Mel
from Fort Pierce, FL
on December 16, 2018
This mattress leaves impressions of our bodies...It feels like sleeping in a coffin! I have to pull myself out of the "hole" each morning and my back aches tremendously from it! It was okay for about a year before the impressions began to show. There is a hump in the …
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Posted by Albert S
from Sterling Heights, MI
on August 8, 2014
was suppose to maintain shape not our shapes--can tell where have slept as a thicker middle of mattress is present
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Posted by Robert
from Perris, CA
on October 14, 2023
I've submitted a claim on this mattress, but having issues getting simmons to honor wattanty. Also I've been in contact with sit & sleep To honor warranty, but having problems.
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Posted by Samantha
from Dorchester, SC
on May 27, 2024
After a ton of research we bought this mattress 11years ago- recently we notice we are rolling to the middle so time to replace- which lead us to look when we purchased this one- 11years and 5 months! With that - we decided to go with it again! Great support- …
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Posted by Rick
from Mission Viejo, CA
on August 14, 2023
I like it. the foam surrounds me- rotate the bed its helpful. 6 years in not like nee but still good
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Posted by John W
from Broken Arrow, OK
on July 13, 2024
Good memories on my old Doctor's Choice Mattress. In 20 years it definitely lasted well and kept it's comfort for my body. 😁👍
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Posted by Rachel
from Montreal, QC
on December 17, 2023
So, this mattress has been good to me for 10 years. I think I bought it at Dormez Vous in Westmount (Montreal) Quebec. I'm 5'3", 128 lbs, side sleeper/back sleeper, sleep generally close to the edge, and am always cold at night. It has a mattress protector on it and …
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Posted by Joyce
from Antelope, CA
on January 22, 2023
Posted by Chad
from Houston, TX
on February 10, 2024
This is my second king koil. The 1st one I had 15 years was amazing. I upgraded to the most expensive this time and it’s been horrible. I’ve tried to get the manufacturer to replace it and they have been no help. I will never buy from them again. So …
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Posted by Von
from Milbank, SD
on October 27, 2023
I bought the mattress in January 2009. It was the mattress that I liked the best in the furniture store that was within my budget. It barely made it to ten years before it got a permanent indentation in the middle. I put up with it that way for a …
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Posted by Laurie
from Syracuse, NY
on August 18, 2023
I have this bed in my Airbnb room for the past 3 yrs. It’s actually too soft for me but every guest that spends the night here says it is the best bed ever and have the most excellent night sleep. So all ages and body types are very satisfied! …
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Posted by Melissa C
from Albuquerque, NM
on March 20, 2012
After sleeping on the bed for 3 nights I was ready to return it no one ever told us about the "air cells" in the mattress the bed was rock hard! I called in and the rep said I needed to "walk" on the the bed to break it in …
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Posted by Linda
from San Jose, CA
on July 16, 2024
Had this mattress 4 years and it’s as perfect as the first night, no dents or sagging. I used to wake up several times a night on my Beauty Rest mattress but this mattress is so perfect not too firm not too soft and like the beauty rest you won’t …
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Posted by Rachel M
from Portland, OR
on October 21, 2023
Don't buy this mattress, or any product from this company. I bought a very expensive hybrid mattress from this company. The sales rep talked a big game. It sagged within months, and the warranty doesn't honor anything below a 1 1/2" sag without pressure -- that's huge! Mine sags 3/4" …
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Posted by Connie
from Ontario, CA
on July 1, 2019
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and …
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Posted by Greg
on December 25, 2023
I have traveled a lot and slept on countless beds. This bed is better than all of the others. My wife feels the same way. It’s support is perfect yet it is so plush, somehow at the same time.
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Posted by Kevin
from Bradenton, FL
on November 2, 2023
I rarely have guests and still bed 2 sunken bed 3ok. Bed 2 had been used maybe 100 days in 10 years. Sunken in. Bed 3 not bad. Used maybe 30 times. Beds 2 and 3 have been sunken in for at least 5 years. 1 way 240 lb. All …
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Posted by Tim
on November 3, 2023
This mattress is amazing. Never thought that a memory foam mattress could be adjustable. Very smart design and yeah provides great comfort support. Got it during the Labor Day period. Definitely a much buy.
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Posted by J
from Katy, TX
on August 29, 2014
Bed has obviously dividits and area where the mattress just sunk in . This was apparent within two weeks of buying. There were oblvious sunken areas and crates reminded me and my teenage sons friends who laughed seeing it of the moons service
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Posted by Russell N
from Los Altos, CA
on December 6, 2009
Just bought this mattress...our first new one in over a decade. It's nice and soft with the pillow top, but still supports you with the deeper layers. So far, we are fans.
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Posted by Mike J
from Westerville, OH
on November 20, 2013
Never again. I will never buy any product made by this company. Ever! I was convinced by the salesmen at Sleepys and fell for there ploy. I will not make that mistake again.
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Posted by Joseph C
from Woburn, MA
on December 30, 2021
Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied …
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Posted by Joshua
from Fort Myers, FL
on August 14, 2024
i just purchased this mattress, I will say I love my mattress, I went with premier rest. mainly because im a heavier weight 285 pounds. I previously had a tempurpedic, was a good mattress but i did not realize and thought i was told by my salesman that tempurpedic last …
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Posted by Edgar W
from Saskatoon, SK
on May 12, 2013
Has a synthetic odour. I see lots of people complaining. They are also likely don't leave the house without a helmet on. Otherwise incredibly comfortable for this very picky sleeper.
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Posted by Shirley
from Destin, FL
on July 19, 2024
Campbell Mattress and Mattress Firm said there is a 10 year warranty. There's Not. This is worst Mattress I've ever owned. Bought one 14 years ago it was Great. That's why I bought another. Times have changed, they are not the same Mattress. Had mine a year only to get …
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Posted by Steven R
from Sterling Heights, MI
on August 11, 2014
Not the cheapest, but definitely worth it considering you use it for hours every day. Don't cheap out on a mattress!
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Posted by Thelma
from Mount Pleasant, SC
on February 17, 2014
Never had a bed before that left impressions of where one sleeps. This mattress has a mound in the middle that would be difficult to roll over. Wish there was a fix for it!
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Posted by Gerald G
from Waterford, MI
on August 7, 2014
Need to sleep elevated because of vertigo - very happy with my choice.
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Posted by Cassandra J
from Ypsilanti, MI
on September 16, 2014
Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price.
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Posted by Diana
on September 15, 2015
Sags in middle. Store doesn't care
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Posted by Joseph
from Dry Ridge, KY
on August 25, 2023
This for me was similar to the Tempur-Pedic Proadapt, at least for the short time I tried it in the store. Whichever matress you buy I would recommend an adjustable base. While I know what is considered comfortable for sleeping is highly subjective, the adjustable base was was something I …
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Posted by Crystal
from Detroit, MI
on November 7, 2023
I hate spending money I try to save and take care of everything so it last for a long time so our bed was 15 years old and four kids later it had more wrinkles and bowed out then an elderly lady at bingo. Lol Sides ripping and time for …
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Posted by Ira S
from Sag Harbor, NY
on August 26, 2016
I am seriously considering returning this mattress
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Posted by Noah
from Bridgewater, NJ
on December 29, 2023
This bed has always been comfortable and I’ve always loved going back into it knowing how comfortable it is. It’s one of the things I look forward getting back to especially after vacations, I’m like “I miss my bed” sometimes because it’s that comfy. I’ll probably get another Beautyrest mattress …
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Posted by Kyle P
from Telford, PA
on December 16, 2016
I love this new mattress, I was nervous about buying it online before trying it out but the videos on them were very helpful and I will be purchasing again if I ever need another mattress :)
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Posted by Stephanie C
from Springfield, PA
on August 24, 2016
The bed is great, I'm not sure how long it will hold up over time, but so far so good!
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Posted by Oscar G
from Mount Pleasant, SC
on August 30, 2016
Slightly firmer than expected
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Posted by William Y
from Kansas City, KS
on September 6, 2016
My wife and I are "spooners" and are bigger people. Wish that the bed was a little firmer.
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Posted by Shawn H
from Detroit, MI
on August 5, 2014
Posted by Virgil
from Gurley, AL
on September 20, 2016
VERY hot. DOES NOT disperse heat at all. I can not sleep on it.
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Posted by Caroline M
from Garibaldi Highlands, BC
on May 24, 2018
quality price is excellent. Great support and firmness.
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Posted by Milos
on January 1, 2024
Do not buy this mattress. It’s horrible. No warranty support. Very disappointed.
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Posted by Serina H
from Athens, AL
on January 26, 2017
I love it. The mattress is soft and comfortable and a great value for your money.
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Posted by Ed
from Florissant, MO
on June 15, 2024
My mattress was delivered with the side stitching all pulling loose, the end stitching was pulling apart like some 2 year old sewed it! got it from Mattress Direct in saint peters ! after two months and many -many calls and trips to their store, they finally responded with "don't …
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Posted by Gabrielle
from Daytona Beach, FL
on January 19, 2023
After almost 20 years of trying to sleep with a human burrito, we finally decided to sleep in separate beds! It didn’t really matter to him because he actually does sleep like a rock. But I couldn’t take it anymore! After hurricane Ian used my previous mattress (mem foam) as …
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Posted by Margaret
from Philadelphia, PA
on February 28, 2021
This mattress has 0 edge support. It’s completely broken down. Warranty process is beyond difficult to get help. $1200 wasted!
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Posted by Ben
from Clinton, TN
on May 24, 2022
We bought this mattress from Mattress Firm about 5 years ago. It has been the most God awful decision we’ve made. The mattress got worse with time. I will never buy another hybrid or memory foam mattress again. Finally pulled the trigger ona real investment in sleep (100% Talalay) which …
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Posted by Jamie
from Grove City, OH
on July 29, 2018
This mattress is just ok. I dont think It is worth the cost. I've been sleeping on it a month now. It definitely sleeps hot. I'm usually a cold sleeper but find myself waking up sweating. It's pretty responsive. I can roll over and find my sleeping dent goes away …
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Posted by Mike
from Highland Park, NJ
on August 14, 2020
We bought this mattress at Mattress Firm based on the salesperson's recommendation. It is the worst mattress that I have ever slept on. It hurts my knees, hips and back while sleeping. I wake up stiff and sometimes have back spasms. We paid a decent amount of money for it …
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Posted by Linda
from Duncanville, TX
on October 28, 2022
The iSeries Hybrid 2000 12.5 Firm mattress it's too thin to get comfortable. I would not purchase this bed again.
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Posted by Xela R
from Clintonville, WI
on June 29, 2025
I absolutely loved this bed. I received it slightly second hand, it'd been a guest bed that had been purchased new not long before we received it. It was perfectly firm yet soft in that now matter how you slept it contoured your body and supported your spine perfectly. It …
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Posted by Kevin
from Houston, TX
on July 2, 2025
Had this bed for a year now. Was given to me. It actually sleeps very good. Slightly on the soft side. Bed is 10years old and still no sag.
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Posted by Kelly
from Fort Walton Beach, FL
on June 2, 2019
We tried the Queen iseries 100 Firm at the store and fell in love with it. Was just right. We purchased a King size. We had it about a week and it feels nothing like the floor model. It is very firm. I’m able to sleep pretty good but I …
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Posted by Rick
from Chicago, IL
on July 30, 2024
Within two months starting feeling like a hammock. Rotated 180 and again sank in within 2 months. Even tried 90 degree rotate and even FLIPPED it over - still no support. It won't even lean up against the wall without bending. However, if you read the warranty, it has to …
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Posted by Jean
from Venice, FL
on January 4, 2024
This mattress lost its shape almost immediately. With the sinkholes it looks like it is a 30 year old mattress. Do not waste your money. They did replace the first one but now I have to make calls after using the second one for about a year. I don’t know …
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Posted by Bella
from Culpeper, VA
on November 15, 2023
I used to dread going to bed because of all the pain I would feel when I would lay down on my much more expensive, memory foam mattress, but when I made the switch to this Serta hybrid, I was so grateful! I lie down and fall asleep, right away, …
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Posted by Leo
from Santa Ana, CA
on October 16, 2024
Didn’t think a mattress could be this comfortable
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Posted by Bonita
from Tacoma, WA
on September 6, 2024
After the first 15 years we began to sleep 'solo', without our partner. I then rotated the mattress every couple of years, using every side. It performed well, even keeping a firm outer edge. Pillowtop caved in at the end, so I added plush pads, and got another 5 years …
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Posted by Jackie
from Jacksonville, FL
on October 22, 2019
The memory foam layer on this mattress is a joke. You can see you hand impression, but it offers zero support when you lay into the mattress. It provides no pressure relief and quite frankly feels like an overpriced spring mattress. Absolute waste of money, considering its less than 2 …
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Posted by Janie
from Bristol, RI
on January 10, 2024
My husband was in the hospital with severe abdominal pain, possible diagnosis of cancer to come. Needed to establish ground-floor bedroom in a small space. Found this extra-long twin mattress, memory foam (new to us), perfect firmness, adjustable, just excellent!
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Posted by Rebecca
from Branson, MO
on July 6, 2020
The Doctor's Choice brand is the best I have found if you need a soft mattress.
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Posted by William F
from Denver, CO
on June 4, 2022
I look at many mattress before purchasing a Doctor Choice mattress. I think this mattress will help me sleep better with my different health conditions.
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Posted by Rachel
from Severn, MD
on March 4, 2024
We loved this bed the first 2 years. After a few years, the foam top deteriorated, left body imprints, and no longer supported us.
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Posted by Lori
from Okatie, SC
on July 10, 2023
This was a good mattress until it started to dip in the middle
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Posted by Ryan
from Richmond, VA
on July 26, 2023
Brentwood Home claims their mattress cover is bamboo with wool lining. This is incorrect. The law tag states 100% polyester. Dealing with customer service is a headache. I strongly recommend avoiding this brand and their deceptive marketing practices.
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Posted by Harriet
from Racine, WI
on July 10, 2023
I purchased this mattress from Mattress Firm. I contacted them and they said I had a warranty on it. I did what they asked me to do and now I still have no resolution. The edge of the mattress has no support when you sit down. I purchased an adjustable …
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Posted by Sherry
from Nashville, TN
on June 26, 2025
I've owned this bed for 6 years and 2 months. The mattress does need to be rotated often so that the lumps don't develop over continued sleeping in the same spot. Once they develop, they are there. The feel is ok. Not the best, but doable. I don't get much …
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Posted by Mike
from San Antonio, TX
on March 5, 2025
The pillowtop developed deep depressions within a year after our purchase. The fact that is was a clearance item at Mattress Firm should have been a clue. This was a big mistake.
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Posted by Don
from Pittsburgh, PA
on April 1, 2024
Only had this mattress for about two weeks. Not real happy. Keep reading you have to let it break in. My body hurts more than before with my old mattress. Don't know. Guess will have to kept giving it time. Supposedly it's a good mattress. Have back issues and, hip. …
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Posted by Jackie
from Albuquerque, NM
on April 30, 2017
I would love, love, love this mattress if it were as soft as the mattress I got to lie on in the showroom. While long lasting (it's been at least 5 years I've owned this) and beautiful, it is just too hard for me to be 100% The past few …
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Posted by TERRY
from Jeffersonville, IN
on March 27, 2025
Gina Bacci9:39 AM I was treated Very well, I'm well pleased with Denver Mattress and the very helpful lady that waited on me. I will be back. Terry Jellison
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Posted by Sara
from Greensburg, PA
on April 28, 2025
I am in love with my new Serta X6 mattress. I love a firmer mattress and this does not disappoint at all. I'm waking up with less back pain and can finally sleep without being sweaty when I wake up. Love, love, love this bed.
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Posted by Ian
from Colorado Springs, CO
on September 13, 2016
When asking about returning the product, customer service wants me to send it to a donation center. I do not have a center here that will take beds. Unfortunately, I was not able to return and get my refund. For the price paid, I thought I will get something better …
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Posted by William
from Seattle, WA
on May 16, 2025
We purchased the King Koil Sunset mattress from a local store and have had nothing but great sleep in it for the two years we've owned it!
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Posted by Darian
from Phoenix, AZ
on December 14, 2024
Originally Purchased Bedframes and Split King Mattresses. ALL issues / problems were immediately remediated by Ghostbed Team. They shipped out new parts for Bedframe that were needed. I was initially NOT satisfied with the Split-King mattress (3D-Matrix) I selected and after ~90-days they swapped out another mattress type that was …
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Posted by Anais
from Ciales, PR
on January 13, 2025
Our bed was completely worn out after five years of use. I only weight 108 pounds, my husband 160 pounds. As per the manufacturer the guarantee does not cover the compression in the middle of the mattress, we estimate is around 2 inches lower. Was causing a lot of discomfort …
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Posted by Sandy
from West Bend, WI
on May 31, 2025
Very disappointed in the quality of this mattress. Paid more for it in a furniture store thinking it was a good quality since it had the Scott name on it. In the year since I had it - the wear spots or there. I can't seem to get comfortable on …
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Posted by Beverly
from Paso Robles, CA
on May 25, 2025
Absolutely love this mattress I sleep more sound than I have in years. I’ve told my husband we will call it the coma.
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Posted by RL
from San Clemente, CA
on July 4, 2017
This mattress wore out almost immediately! Diamond customer service is a joke! Called customer service. They said we need to sleep in middle of bed to even out gully in mattress. They blame defeats on customers! The minute you start to sleep on mattress it breaks down. Have a few …
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Posted by Manoj M
on July 15, 2015
Gods back support, very firm. Not too warm. Brought this after the old Simmons beauty rest for worn out. Big change in the quality of the sleep. Could have better edge support though.
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Posted by Endee G
from Newport, RI
on June 18, 2016
Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to …
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Posted by Elise
from Prospect, KY
on October 30, 2014
Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery …
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Posted by Rosalie S
from Henderson, KY
on November 17, 2012
DO NOT PURCHASE THIS MATTRESS! After 6 months the mattress begins to sag and Spring Air gives you the run arounds over the warranty of the mattress. There is a 2 inch sag and my husband and I have to put pillows between us to keep from rolling on top …
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Posted by Lauren A
from Scottsdale, AZ
on June 13, 2011
First, DON'T shop at SLEEP AMERICA. Once they have your money, its hard to get service. The Serta mattress/box came too high and WE had to tell them about a low profile box springs. Then they forgot to schedule the switch. Then, two months later, the mattress failed with dips …
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Posted by Denise P
from Mount Pleasant, MI
on October 11, 2012
I bought this bed at the end of June and it is now October 11, 2012 and there are two definate inpressions where we sleep. The memory foam has done lost it's memory. For the money we paid for this high end matress it should have lasted 3 or 4 …
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Posted by Karla R
from Kearny, NJ
on October 16, 2012
After sleeping in the same, cheap spring mattress for 5 years, we really enjoy the icomfort. The first night it was different. Since the mattress is new, it felt hard. But today will mark the 4th night sleeping on it and I must say I slept like a baby last …
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Posted by Kathy B
from Belleville, IL
on November 7, 2012
I have had this mattress for about six months now. My first attempt a writing a review did not work, so I'll try again, and hopefully save someone from making the same mistake I did. First off, standard North American King Size beds are 76 x 80 inches. At the …
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Posted by Ann
from Northern Cambria, PA
on July 24, 2014
After years of back aches and sleeping in a chair at camp finally it's comfortable to sleep in the bed. The 11 inch mattress is wonderful, comfortable and works for both my husband and myself though we are at opposite ends of the size spectrum. Great product worth every penny.
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Posted by Monica
from Berkeley, CA
on March 19, 2017
For starters, I am 130 lb., athletic, female, 75% back sleeper, 25% side sleeper, with a history of lower back and neck issues. Nest is a GREAT company. I bought this from their brick and mortar store in Berkeley CA. I was looking for memory foam, good support and a …
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Posted by Desiree S
from Callander, ON
on February 1, 2012
We bought a King Size Serta Trump Mattress and within 14 months it had an inch and three quarter body impression! My husband and I are neither obese people. We did not qualify under the warranty for a replacement mattress because of the fact that I cut off all the …
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Posted by Steve P
from Redding, CA
on April 14, 2012
If you don't weigh 200lbs the bed will feel like a brick, I slept on this bed for almost three monthes and experienced pain every night. When I stood on the bed it appears extreemly soft because all my weight is in one spot. But when by weight is distributed …
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Posted by Eric B
from Grasonville, MD
on July 8, 2012
This bed is not for everyone and it is firm. I have two herneated disks in my lower back and I am in constant pain so finding a comfortable bed is difficult to say the least. This bed is amazingly comfortable. I had to return two other beds because they …
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Posted by Laura N
from Tomball, TX
on July 8, 2012
The bed is much harder than it was in the store and does not conform to our bodies. I wake up with backaches almost every morning. There is also an indentation on my side of the bed. REALLY!! and we have only had it for 6 weeks. We are returning …
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Posted by Suzanne C
from Wilmington, NC
on August 26, 2012
We started out buying the king size Genius and absolutely hated it! Way too firm. We returned it after the evaluation period and got the Savant, which I believe used to be the Revolution. We've only had it a week, but it's great! I never wanted a memory foam as …
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Posted by Sheri
from Dana Point, CA
on March 25, 2023
Never thought we'd spend close to $10000 for a bed but when we tried out the "Smart Life" split head mattress in the showroom we were amazed how comfortable it was. When we laid down we were surprised to find it had "body sensing technology" which recognized our sleep position …
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Posted by Debbie
from Repentigny, QC
on June 4, 2021
I am returning it because I can't imagine sleeping on that bed for the next 20 years. Feels like your going to fall off of the bed when you are on the side. Me and my husband have had sore backs since we bought this mattress.
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Posted by Terry
from Monroeville, PA
on March 12, 2014
I had this mattress set for less that two weeks and it started sagging. By week four it had sagged by two and a half inches. I was really hoping this mattress set would be great for me. It has been a nightmare. I had to spend another $500 plus …
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Posted by Kathy
from Rochester, NY
on September 13, 2017
This Vera Wang mattress about four years old was not right from the start. I would have not kept this mattress if it were not for I had already did one comfort exchange. I can feel myself bottom out feeling the firmness of the springs in the mattress. The mattress …
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Posted by B
from Fairfax, VA
on June 3, 2014
This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the …
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Posted by Tom
from Chico, CA
on September 10, 2017
Hump in the middle of this eastern king mattress . We previously had a Lady Englander Eastern King which we had for 18 years. If we knew what we know now, we would have kept the old one. We tried contacting Evans Furniture in Chico as well as sending the …
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Posted by Deborah
from Boise, ID
on March 25, 2015
I am a side sleeper and now I sleep through the night and wake up with no lower back pain. Love the mattress.
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Posted by Percy V
from San Luis Obispo, CA
on July 15, 2015
When I first ordered this mattress, I got it with the box spring as a set. However, the box spring wouldn't go through my stairs up to my room so I had to return the entire set and re order just the mattress. It would be beneficial to must costumers …
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Posted by Megan
from Melbourne, FL
on September 7, 2015
However it didn't take long for my body indentation to form it feels like I am left sleeping in a while I am 165 lbs so I don't think this bed after such a short amount of time should leave an indention!! there is no obvious body marks when you …
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Posted by Kristina R
from Le Claire, IA
on August 23, 2016
My husband and I agree, no regrets with this purchase. I had extreme hip and pelvic pain with our old mattress and they have pretty much disappeared with this purchase
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Posted by Meredith M
from Centreville, VA
on August 4, 2016
Was so looking forward to this bed, did a ton of research and it came down to this or the Wink bed. We were sleeping on a Therapedic (knock off of Tempurpedic) and that bed was awful, hot, sagged, not even remotely worth the cost. This mattress looked like it …
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Posted by Michael K
from Fontana, CA
on August 12, 2016
We've been through multiple beds, some on the expensive side and nothing was completely comfortable. The bed that cost 3K memory foam one was like sleeping on cement (I'm sure you know which one I'm talking about). I'd do research, but the beds weren't super comfortable. Until I came across …
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Posted by Frank R
from Franklin Square, NY
on August 4, 2016
Enjoying going to bed and waking up feeling like a million bucks. It's a shame people are missing out on the best sleep and I didn't spend a fortune.
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Posted by Robert H
from Pinckney, MI
on September 14, 2016
I think it's great. My wife on the other hadn thinks it is too hard. She would like it a bit softer but not super fluffy. She isn't complaining about it, juyst preferences
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Posted by Leigh M
from Satellite Beach, FL
on September 14, 2016
It's great to finally not wake up sweating anymore. I sleep so much better. I rarely wake up in the middle of the night and I don't feel my husband when he wakes up much earlier than I do. My research paid off!
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Posted by Evan G
from Round Rock, TX
on August 11, 2016
Wife and I had been sleeping on a $400 foam mattress from an online retailer that I had bought back in my single days. It worked as intended for 3-4 years but began to sink too much and we found ourselves hot and tossing and turning. When we started shopping …
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Posted by Jason S
from Waterford, CT
on September 8, 2016
The Nest Alexander is the worst mattress I've ever owned. Sleeping on it leaves permanent impressions on the mattress, and now the mattress is full of lumps. DO NOT BUY THE NEST ALEXANDER MATTRESS!! Total waste of money.
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Posted by Jill M
from Hewitt, TX
on August 23, 2016
Immediately, neither of us had any back pain after sleeping on this mattress, much less stiffness in general. However, I still feel my hubby's restless leg movement andAfter a few months, the top layer began to separate from the bottom layer along the width of the bed, where our low …
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Posted by Amy R
from Northridge, CA
on September 15, 2016
I have had this mattress for about 6 months now and I LOVE it. I was on a very cheap memory foam mattress before, so the difference is night and day. The Love Bed is a dream, I spend SO much time on it. I sleep well every single night …
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Posted by Joseph S
from Raleigh, NC
on August 5, 2016
Exceeded expectations on workmanship. I love all the attention to detail in the seams, choice of materials. I know improvements were made to this mattress before I purchased but just a bit more thickness on the top would be exceptional. I would certainly pay a little more for such improvements. …
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Posted by Lyons H
from Richmond, VA
on August 17, 2016
It truly is great for sex, as advertised. Much better than other foam mattresses and less squeaky than traditional mattresses. I think it's a really good deal and a great option for a more environmentally friendly mattress that doesn't break the bank. I actually could stand it to be slightly …
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Posted by Danny R
from La Vergne, TN
on August 11, 2016
I bought this as a Christmas gift for my wife last year. I can't compare it to other foam mattresses as this is my first one. I have never had a more comfortable bed. Motion transfer is almost non-existent. I'm very pleased with it overall.
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Posted by Daniel M
from Brigantine, NJ
on September 7, 2016
we were a little concerned about the construction of this mattress - we had no previous experience with a foam mattress. We are now big fans! Very comfortable in all positions - plus both of us have very bad necks - disc disease and arthritis - our necks have been …
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Posted by Lendell L
from Miami, FL
on August 30, 2016
I used to love staying at top hotel because of the quality of the beds. Now I miss mine. Never in my life have I had a mattress this nice.
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Posted by Susan
from Madison, WI
on September 1, 2016
I first tried the inception and had trouble with waking up sore and stiff the I was able to exchange during the 120 night. The company rep advised my local store person that I should get the primo sonno cushion firm as it would fit my needs and be an …
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Posted by Andrew B
from Greenville, SC
on September 6, 2016
This is the first mattress I've ever purchased brand new, and I'm very happy with it! After conducting extensive research into direct-mail mattresses of this class, I settled on the Love Bed and couldn't be more pleased with the quality and comfort, not to mention the great value. Nest Bedding …
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Posted by David C
from Spring Grove, PA
on September 6, 2016
When it arrived I was amazed how they could package a queen size mattress in a box of that size. The mattress is rolled up and expands when you remove the packaging. The quality is great and very comfortable . I had lower back pain on previous beds but not …
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Posted by Michelle H
from Minneapolis, MN
on September 13, 2016
I'm not sure how this mattress compares to other memory foam models out there because this is the only one I've owned, but it's definitely converted me to memory foam (or rather combo springs/memory foam) for life! It's just the right amount of firmness/softness (about a 6 out of 10) …
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Posted by Sue
from Fayetteville, GA
on September 10, 2014
I no longer have pain in my shoulder, neck, and hips. The mattress is what I hoped for and I am glad that we bought it because I feel normal when I wake up instead of literally having to move my head with my hands because of a sore neck.
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Posted by Tyrone
from Compton, CA
on October 30, 2014
We have 4 other Diamond mattresses that we have been very pleased with so it was only natural that we went looking specifically for a Diamond mattress. After the third night it began to sag. We went back to the store where we bought it and they contacted Diamond for …
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Posted by Irene
from Bel Air, MD
on March 10, 2015
I spent $1000 on a spring air mattress expecting it to help me sleep better and last LONGER THAN A FEW MONTHS.I've tried to have them replace it but they tell me that almost an inch sagging in the middle is normal body impression after only A FEW MONTHS. They …
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Posted by Marc S
from Carlsbad, CA
on July 31, 2015
We have had the mattress for over a year now...it started out really comfortable, but in the last few months my body has created a deep impression on my side.
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Posted by Hector R
from Fort Worth, TX
on September 15, 2016
I was hoping for more support since I have back problems (I've had some fused vertebra) but it is better than what we had before. I would've definitely gone with the version that has more support though. It's also starting to sink in a bit but nothing major. Overall I'm …
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Posted by John
from Brooklyn, NY
on February 18, 2017
My wife and I really, REALLY wanted to like our mattress from Nest Bedding. It seemed like the ideal mattress for us as we considered our health and our family's. However, the main goal of a good mattress is that it also actually has to be comfortable, and in that …
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Posted by Bonnie H
from Quebec, QC
on May 24, 2018
Way better than I thought.
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Posted by Guy P
on March 1, 2018
I enjoy this mattress but it’s about four inches shorter than the previous mattress
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Posted by Janet Y
from Fremont, CA
on March 2, 2018
We bought this mattress January 2, 2017. It was delivered shortly after that. I have turned it 4 times since we've owned it. I feel like it slopes toward the side. Our old cheap Beautyrest was in better shape after 15 years. I expected more from a $2,000. mattress. I …
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Posted by Weene
from Sheridan, IL
on July 2, 2016
I have owned this bed for about 2 weeks. So far I am very impressed with this bed. Unfortunately the nearest Campbell mattress dealer is about 160 miles away from where I live, but I found out I could order them through the Rural King website. They are shipped direct …
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Posted by Deborah B
from Camarillo, CA
on January 4, 2018
Love this mattress so much! It is the perfect softness, motion control and feel. My partner (200 lbs) doesn’t feel there is enough edge support for him but I love it and have no problems.
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Posted by Scott K
from Dade City, FL
on March 27, 2018
Much better mattress then the more expensive ones instores
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Posted by Patrick M
from Wylie, TX
on March 2, 2018
I grew up in the school that said the hardest mattress that you can stand was good for your back. For this purchase I "educated" myself and choose this mattress out of an infinite sea of choices. It is a vast improvement over the crunchy old inner spring mattress I …
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Posted by James Miller (
from Martinez, CA
on March 5, 2018
The Nest Medium Firm mattress was purchased after two weeks of research. The performance in the first year has completely met expectations for both my wife and I. We are now purchasing one for our daughter as well.
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Posted by Ang
from Houston, TX
on March 6, 2018
We had a tempurpedic that was like sleeping on the floor it was so hard, not to mention it cost 3500 dollars. I did my research and decides on the Nest Alexander Hybrid and am extremely happy with my selection.
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Posted by Tyler
from Atlanta, GA
on April 18, 2018
My fiancee prefers a softer mattress, so we tried this one out. at first it wasn't too bad, but it very quickly became uncomfortable (220 lbs) for me, and is now uncomfortable for her as well. This mattress does not have the durability needed. If you can, definitely go for …
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Posted by Andrea W
from Clear Lake, MN
on March 27, 2018
I can't believe how comfortable I have been on this mattress. It is soft and supportive; a perfect combination. It has massively exceeded my expectations. It is my favorite place in the house. I am also beyond happy with the customer service from Nest Bedding, and super impressed with their …
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Posted by Clint M
from Denver, CO
on March 15, 2018
Very satisfied with my first 9+ months of sleep on my Alexander Hybrid bed. It is the perfect firmness for me, a nice balance of softness and support. I have it on a 'Nomad Plus' bed frame/foundation, a solid wood base with slats spaced 3" inches apart and no box …
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Posted by Catherine M
from Edmonds, WA
on March 30, 2018
Mattress was comfortable at first however prior to owning it a year it has impressions where both my husband and I sleep so there is a hump in the middle and indentations where we sleep so it wore the same as my last mattress only a little sooner and my …
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Posted by Heather N
from Isle Of Palms, SC
on April 3, 2018
I ordered online trying to be hip, but my hips paid the price. This mattress, the average softness, is way too soft. I weigh 135 and if I try to sit up to read, I'm sitting in a four-inch hole. Not enough back support for sleeping. Not enough firmness for …
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Posted by Rebecca V
from North York, ON
on May 28, 2018
Posted by Sleepless
from Rochester, NY
on March 3, 2018
Breaks down too fast! Even though my mattress is a pillow top I hate it! It’s too hot and I can’t move when I get up! I’m a hairdresser can’t do this! I flipped it and now I’m sleeping on the wrong side and for the first time my husband …
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Posted by Joe
from Basking Ridge, NJ
on January 21, 2018
I recently purchased a Therapedic Agility full-size mattress and foundation for my 8 year old son's new room. The price was great, the ordering process was easy, and my customer service representative was terrific. I received the mattress and foundation by home delivery in a compact, but neat and efficient …
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Posted by Bryan
from Sherwood, OR
on January 24, 2018
Although the top cashmere layer feels nice I didn't notice it through the mattress cover and the bed sheets. The bed has a lot of give and feels soft when you sit up or lean into it significantly. The "inner layers" make the bed feel quite nice. My dislikes came …
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Posted by James
from Smithtown, NY
on January 29, 2018
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for …
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Posted by Jeff C
from Austin, TX
on March 27, 2018
It took a little while to get used to, but my wife and I are are now happy with the bed. Our old pillow-top mattress had broken down to the point that we were both experiencing back pain in the morning on a regular basis. This mattress has resolved that …
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Posted by April B
from Wilmington, DE
on March 27, 2018
I was a firm gal and he wanted soft... We bought a more pricy hybrid in a dept store and then had numb arms while side sleeping - we paid the restock fee to send it back. Then, we tried the Alexander from Nest- so happy with it!!! it still …
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Posted by Christie C
from Brooklyn, NY
on May 9, 2018
Great purchase, and would happily buy again!
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Posted by Lenny Y
from Brooklyn, NY
on May 9, 2018
New Nest Smarthouse Cool Sleeper has been outstanding. Firm and cool allowing nice relaxing sleep with no pains or lumps. Now if only my wife could stop snoring...
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Posted by Brenda
from Cherokee Village, AR
on May 14, 2018
We purchased the set and within a few weeks, the box springs had a broken board inside it. The store replaced that immediately, but the overall comfort, appearance, wear, sag, etc. is horrible. We regret buying this set every day, and was told it was recommended by a doctor for …
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Posted by Leslie B
from Ormond Beach, FL
on April 24, 2018
I like the hybrid mattress. The Sleep Number was great until it died. Then you suddenly have no bed. I hate memory foam - too hard - way too hot. This mattress sleeps reasonably cool. Has give and support. I have slept on foam that I felt bruised from. Too …
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Posted by Don E
from Edmonton, AB
on May 24, 2018
I researched every mattress I could online (as best I could without actually handling them in person) and settled on Douglas. It has been absolutely wonderful. It sounds like it is constructed to the same specs as the top-reviewed mattress in the US, but a great Canadian alternative for a …
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Posted by Kayla
from Branson, MO
on May 4, 2018
I have ordered my platform bed 2 different times. And I am still sleeping on the floor! Only because they can not do their jobs and send me all the parts! I asked for a supervisor! And I did not receive a call! All I wanted was the parts to …
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Posted by Danielle G
from Pompano Beach, FL
on April 4, 2018
The eternal problem with mattresses from anywhere is you just don't know how they are going to work until you sleep on them a while and most of the time that period of beyond the warranty. We took a chance on this bed based on all the good reviews and …
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Posted by Patricia
from Hermitage, TN
on October 23, 2017
Posted by Heidi
from Colchester, CT
on October 1, 2018
For the first year of owning the mattress, it felt okay. At first it felt a bit too fir, then softened over time. Now after four years, it squeaks loudly with the slightest movement, has no more support, and has sunken on the sides. I wake up with bad pain …
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Posted by Ann
from Phoenix, AZ
on November 23, 2018
Initially, this mattress was very comfortable. First few months, to maybe a year, it was great. Then it started sagging where we lay. We got a foam topper to try and help with the comfort and it helped for a while. We’ve had this mattress for almost exactly 4 years …
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Posted by Eric
from Dallas, GA
on December 24, 2018
We've now had this mattress for just over a year and have been significantly disappointed. Specifically, this mattress gives sleeping 'in' bed and 'climbing' out of bed a new meaning. Less than 2 months into owning the mattress, we found that we would wake up in what literally felt like …
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Posted by Jeremy Jones A
from Martinez, CA
on March 27, 2018
Our mattress started out as a pretty firm one, but after a relatively short time of use (1 year), it got softer. Also, the problem with this mattress that we didn't realize when we tested out the model in the store, was that the edges are very soft. If you …
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Posted by Juelle
from Germantown, TN
on August 22, 2018
We filed a claim with the retailer where we purchased the mattress and showed the two hollows that my husband and I were sleeping in with the island bump in the middle. Claim was denied. Very dissatisfied with this mattress and the non-existent customer service-
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Posted by Jake
from Arlington, VA
on November 9, 2019
The other reviewers must have pre-existing medical conditions or they’re just full of BS. I sleep most excellently and wanted a firm yet supple mattress. This fit the bill perfectly for someone in good shape.
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Posted by Lauren
from Fort Myers, FL
on September 6, 2020
Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, …
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Posted by Kelly C
from Arlington, VA
on April 24, 2018
Whether I am getting a few hours of sleep or 6-8 hours, I feel rested. I am a back sleeper and will awake to find myself in the same position I fell asleep. No complaints. Really a comfortable and supportive bed.
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Posted by Anonymous
from San Francisco, CA
on May 22, 2018
Overall love this mattress, tends to be on the hotter side when sleeping, so had to purchase a cooling mattress protector from the manufacturer. Also ended up purchasing the "luxury firm" and it is not a plush firm, it is very much a firm firm mattress. The manufacturer gave me …
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Posted by Marsha
from Coal Center, PA
on November 10, 2020
I loved this mattress from the second we laid on it. I did not feel one pressure point on any part of my body. I had such horrible back pain, but this mattress has TRULY given me years of pain-free nights. I am searching for another one exactly like it …
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Posted by Troy S
on May 24, 2018
Amazing mattress! Super comfortable, stable and a great value.
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Posted by marcos
from North Bergen, NJ
on February 17, 2021
Just to clarify I'm 5'8" and 315lbs First we start off bad, not once in the entire time you're in titan's website do they state when the matress is going to be delivered,only that the delivery is free. even after purchasing it, they just gave me a receipt and about …
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Posted by Brian
from Livonia, MI
on April 6, 2022
My expectations were Nest would honor the warranty as I specifically asked them all the details, as hesitant to buy online. I was assured it would last for 10 years/ Lifetime comfort warranty. Over time the warranty changed online and what was lifetime became less, then it was warranted as …
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Posted by Eaner
from Iowa City, IA
on June 20, 2018
Didn't even have it 3 years and it's worn out! I don't have the receipt and even though on the tag it has a year of when it was made and delivered, It can't be warrantied without a receipt. I will never buy a Serta again.
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Posted by Mike
on March 10, 2020
Had the mattress two years. After 18 months it started giving us issues. We ended up having to sell it for half the cost we bought it. I thought we were lucky to get that. They turn the names over every two years and take the floor models off and …
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Posted by Doreen
from North Vancouver, BC
on November 17, 2022
We bought this mattress less than two months ago. The top drifted to one side almost immediately and had to pull the sheets and mattress cover back over every morning. The side walls collapsed immediately and when you sit on the side , you sink 6 inches. I have had …
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Posted by Spencer S
from Los Angeles, CA
on January 4, 2018
I was talked into getting this mattress by the sales associate and the "sleep test" at the store I bought it. Ultimately I kept saying I like a firmer mattress. I did receive my new bed frame until nearly 60 days into my return policy so could only sleep on …
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Posted by Elaine
from Decatur, TX
on April 1, 2019
We had a VERY old mattress with a 4" mattress topper. Too hot for my husband. We needed a new mattress so we thought we could sink some money on a new one. Bad decision. We start out sleeping in the middle together. During the night we sleep on our …
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Posted by Yolanda
from Visalia, CA
on December 18, 2017
My experience is back pain, neck pain, definitely need a new bed! Sears sucks no wonder you are going down!
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Posted by CAROLYN C
from Los Angeles, CA
on December 27, 2017
Had to have the first mattress replaced at the 30-day mark. The replacement has the same defect, just not as pronounced. It dips along the shoulder and calf area, but bows up in the middle; almost as if the design was intended to counteract the eventual denting in the middle …
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Posted by Michele E
from Cary, NC
on December 13, 2009
Very comfortable and like the cushion top. Note, we don't have a box spring.
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Posted by Ashley P
from Charlottesville, VA
on May 14, 2013
I got this bed while in high school and have loved it ever since. I'm entering my third year of college and am going to get the same bed for my new apartment. I like to be surrounded by comfort when I sleep and this bed is like a soft …
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Posted by SuperMom
from Cottage Grove, MN
on February 19, 2017
This mattress didn't last long at all. I've had it for 4 years and even rotating it every few months didn't prolong the life of the mattress. I can only sleep up to 6 hrs a night and still wake up with bad back pain
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Posted by paul
from Dallas, TX
on January 4, 2019
10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you.
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Posted by K
from Dallas, TX
on February 21, 2022
Foam top did not hold up well. Became permanently indented within 2-3 years. Difficult to move/reposition. Slept hot.
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Posted by Rosemary L
from Simi Valley, CA
on April 26, 2011
We purchased a high end Simmons Mattress"Buchanan" at $5275.00 in 2008 after being told it was the top of the line and very durable. In less than three years it had body impressions and lumps. We called the store and Mike sent out an investigator to see the problem, but …
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Posted by Jayden
from Kingston, ON
on November 3, 2022
Honestly it felt nothing like the floor model did. It was an improvement over my last mattress that was a very cheap memory foam and was *seriously* harming me... but sadly not by much. After three months in it started sagging into the middle already. And I wake up still …
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Posted by Mary
from Narberth, PA
on October 31, 2021
Bought this from beautyrest guest program because of hard-to-find flippability feature. Have had decades of beautyrests for our large family bought through Macy's, and for the most part they were fine. This surface is so uneven as to be unsleepable, even before the sagging and edge collapse. Extra toppers etc. …
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Posted by Richard
from New Braunfels, TX
on October 17, 2022
We purchased this mattress in 2018 or 19. The first year was good then things went downhill. We first noticed the ripples on my wife’s side that tend to lump. Then the valleys began to appear on my side. Now the edges slope to where I actually slide slowly toward …
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Posted by Jeff
from Stone Lake, WI
on January 4, 2017
Within 12 months the mattress has developed squeaks near the corner and rope edges of the mattress. Even worse, it has developed a swag. The sides where I sleep (and I rotate the matress monthly) are sagging. There is a definite bump through the middle of the mattress where I …
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Posted by RO
from Hillsboro, OH
on February 13, 2016
I have had mattress replaced once and after a short 3 months it now has severe depressions where we sleep. We of of average weight so that is not issue. I have a mattress much older that does not have depressions like this one 3 months old. Mays has been …
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Posted by Joan
from Guelph, ON
on January 21, 2018
I think I read where this mattress Beautyrest Symphony is discontinued. No wonder , it is a very poor mattress for what we paid . Very disappointed.
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Posted by Linda
from Melville, NY
on December 16, 2021
It was OK until recently. We've had it for five years and it sinks in places and would be more comfortable if it were firmer. I know it's a plush mattress, but it didn't hold up as expected and parts are softer than they should be.
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Posted by Joy F
from Waunakee, WI
on January 28, 2014
We purchased this bed a few months ago, it is now January in Wisconsin where we live, and we wake up almost every night feeling too hot. The bedroom is about 60 degrees at night and we have never had problems sleeping too warm before now. I was concerned when …
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Posted by Laura
from Filer, ID
on May 16, 2017
I've had this bed for a year now. I wanted to throw it out at 6 months. The side is leaning in and dips in the bed. Can't even move over you feel like your leaning. Very uncomfortable. There coming to look at it today. Hopefully they will take it …
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Posted by Hayley
from Red Deer, AB
on July 1, 2021
I got a Beautyrest pillow top luxury firm mattress in 2013 and in 2020, I started noticing it was sagging in the middle. I have severe neck and back issues, I’m overweight and this bed was AMAZING for seven, almost eight years! I think that’s pretty phenomenal. It was so …
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Posted by Rick
from New Baltimore, MI
on December 27, 2016
This bed started sinking in after a year. It is very uncomfortable to sleep in. Woke up sore. The spings are not giving enough support. The mattress is uneven on both ends with hump in the middle. The only hump you can get is the hump in the middle.
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Posted by Melissa M
from Mountain View, CA
on March 27, 2018
I bought a mattress from Nest because they had a show room in my city and I wanted to be able to test one before purchasing. I love love love my mattress and have recommended them to everyone I know. Would 100% buy again.
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Posted by Sandra
from Cedar Bluff, VA
on July 3, 2018
After 2 years I’m waking w back pain. I just spent a week at a relatives house & had no back pain. My husband also finds it uncomfortable.
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Posted by Chad
from Fayette City, PA
on October 1, 2019
Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the …
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Posted by Robert
from Cary, NC
on May 3, 2020
Posted by Allison C
from Chapel Hill, NC
on November 23, 2009
I love this mattress! The coils are in separate compartments, so when my husband rolls over or gets up in the middle of the night I don't feel a thing. The salesman tried to sell the mattress to us based on this, and I didn't believe him, but he was …
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Posted by K
from Abilene, TX
on May 12, 2015
Sorriest bed I ever slept on. It is less than three months old and it has deep impressions in Mattress where your back/body is and it does not spring back. Ashley made me sign a paper stating I could not return bedding I thought it was for health reasons , …
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Posted by Diane
from Spencer, IA
on August 2, 2018
I would not purchase this Eurotop again. My husband experiences neck pain frequently and I do occasionally. I have had tingling in my shoulders. Our old 12 year old Serta was much better.
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Posted by Wendy
on November 16, 2017
This mattress was perfect when I first got it . Perfect blend of Firm and pressure point relief . That lasted three months . The foam layers softened quickly and I was sinking in the bed . Never had a bed break down so fast . Returned it to Mattress …
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Posted by Carolyn
from Glendale, AZ
on March 3, 2021
Great during hot weather for keeping cool. Initially very comfortable and supportive. Sagging in the middle like a hammock after only a year and a half. For $1000, expected more than just a year and a half of support.
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Posted by Sherri
from Robertsdale, AL
on May 16, 2018
I'll but nothing but Vera Wang, I'm a forever customer.
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Posted by Caroline
from South Jordan, UT
on January 15, 2023
After a year of ownership, I can say that the Nest Bedding's Owl is the best mattress I have ever owned. I wish I had gotten it sooner! I came from an old traditional innerspring mattress that I eventually put a latex topper on, so I had an inkling that …
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Posted by Camille W
from Duluth, GA
on February 4, 2013
We bought this bed a year and a half ago after sleeping on a Sealy for more than 8 years~~should've saved our money and kept the old bed! Within 6 months of purchasing this set, it sags where my husband and I sleep which causes a bump in the middle …
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Posted by Cathy
from Huntley, IL
on March 9, 2016
Dissatisfied, not kind to arthritis. Makes too deep of impression and feels like you have sunk to the hard floor. Also purchased the controller adjustable frame. What a waist!
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Posted by Tony
from Wayzata, MN
on December 16, 2015
Don't be fooled by the "Plush" in the name. There may be some soft top to this mattress, but the underlying support system is WAY too firm. I am surprised that I am saying this because I have had no problem sleeping on floors when necessary or camping on solid …
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Posted by Jamie E
from Bolingbrook, IL
on March 7, 2018
And so is this bed. I dream that there is a heater inside the bed and in my half sleeping state, I feel around my bed for the heater. Ugh.
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Posted by Melanie C
from Pittsburgh, PA
on January 20, 2013
My husband and I really loved this bed, it was very comfortable. When we were away we were always glad to come home to our very comfortable bed. However, we are replacing it after just 5 years because it hasn't lasted.
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Posted by Charles
from Danville, AR
on July 15, 2014
This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.
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Posted by Jodi
from Wausau, WI
on March 27, 2018
I went shopping for a mattress with one in mind. The sales worker said this bed BR mount holly was the top best for all of my conditions. That was a pile of dog do do! I have it 6 mts then a year to try to adjust knowing that …
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Posted by Kim B
from Trussville, AL
on November 7, 2013
I would suggest instead buying a bag of concrete to pour on your bedroom floor; the concrete will be significantly softer than this "Plush" mattress. I have never really liked Sears, but will NEVER shop there again after this purchase and subsequent headaches (both literally and figuratively). I was told …
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Posted by Debbie D
from Prince George, BC
on May 29, 2018
Before I bought this mattress I had shoulder pain every day (I "just got use to it") Since I started sleeping on this bed, I no longer suffer the constant pain and am reconsidering having the recommended surgery! I recommend this bed to everyone!!!
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Posted by Charles E
from Reston, VA
on May 10, 2018
The mattress ended up being too soft and way too hot sleeping. I and my wife would wake up hot and sweaty. I liked the mattress as a back sleeper, more than my wife who disliked it as a side sleeper. We went through a Leesa, a Nest, and finally …
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Posted by Tim D
from Austin, TX
on June 9, 2013
We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the …
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Posted by Tammy G
from Logan, UT
on July 28, 2013
After 6 months the bed sank in the middle 2 " Serta came and measured it so we get a new bed They didn't give me the credit on the full amount to replace it so we had to pay the difference .for the same mattress.
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Posted by Deb P
on August 8, 2013
This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep …
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Posted by Ilsa B
from Southfield, MI
on September 18, 2014
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
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Posted by Jamie H
from Mesa, AZ
on March 2, 2014
Within six months the bed started to breakdown. I turned it so I could see, and, yes, it failed again. Now I have a mountain in the middle of my bed...in just a year of spending $2,500.00. Worst mistake I ever made. Worst investment. I have had 2 back surgeries …
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Posted by Linda
from Prince George, BC
on March 15, 2014
We purchased the mattress, box spring, and frame all from Serta and after 3 months noticed significant body impressions with a huge hump in the middle. Called and emailed Serta and received no response. We have been trying to work with the retailer to initiate a warranty claim, but it …
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Posted by Caraline E
from Bel Air, MD
on April 2, 2014
Within a week of recieving this bed, the pillowtop started bunching up so that there was a raised ridge running down the center of the bed horizontally. Called Macy's and they sent me a new bed. The new bed came already bunched up at the very top! But the delivery …
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Posted by Evan G
from Waterford, MI
on August 15, 2014
The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty …
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Posted by Elsy D
from Detroit, MI
on September 21, 2014
Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.
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Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
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Posted by Peg
from Helendale, CA
on January 16, 2015
This bed started to fall apart after 3 months. As the last review stated it sags. It feels as though you are sleeping in a gully of 10 inches deep by the middle of the night and you have to literally fight to get yourself out of the deep depression …
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Posted by Rosane
from Saint Peters, MO
on June 28, 2016
Father reports that his new mattress is soft and he is getting a good nights sleep.
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Posted by Stacey
from Polk, PA
on September 6, 2016
I bought this mattress after much research online, mostly going off of the mattress sherpa's reviews, but I had questions and concerns after my purchase. I emailed to customer service and never heard back on a regular basis. I'm disappointed.
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Posted by Griffin H
from Saint Petersburg, FL
on August 4, 2016
We returned the mattress and took advantage of the manufacture's refund policy. The manufacture kept their word and gave us a 100% refund. Although the mattress was not for us, the company was honest.
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Posted by Chris
from Aurora, IL
on August 13, 2016
got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able …
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Posted by David And Molly Hankwitz J
from Martinez, CA
on March 27, 2018
We love our mattress...but: Comment: We wished there was a way - not by our invention - that the mattress would not slip on the metal base we also bought from Nest. Fixing it so it does not slip around has been a pain! Slips forward, leaving a space at …
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Posted by Vanessa
from Radford, VA
on August 17, 2016
Reason for this purchase was to upsize from queen to king. This mattress is close to what I wanted, it is comfy and very well made. I do not like that it is only 10" when it was advertised as 11" which I prefer the higher depth so the sheets …
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Posted by Theresa U
on August 13, 2016
I have been incredibly satisfied with my Nest Bedding Alexander Signature Select mattress. It is so comfortable!!!!!
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Posted by Laura B
from Dover, NH
on August 23, 2016
Great bed for comfort and still great for intimacy.
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Posted by Gary S
from Redlands, CA
on August 11, 2016
Like the idea, the price, the quality.... but there's little to no support if you roll towards the sides. The bed dips and you feel like you're going to roll off the bed. Would really like this bed if the edges could be firmed up.
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Posted by Rebecca D
from Florence, SC
on August 23, 2016
We ordered the firm- it could still be a bit firmer for out liking. We adore the soft feel but the mattress it's self could be more supportive
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Posted by Alison B
from Cincinnati, OH
on August 23, 2016
Wish there was less motion transfer
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Posted by Tracy S
from Austin, TX
on November 1, 2016
I was wanting a very soft mattress. I initially found this one to be a tad too hard. Mr. Alexander hooked me up with a mattress topper and now it's just right! Excellent customer service. We also purchased two king Easy Breather pillows, which are fantastic, and the mattress protector. …
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Posted by Norma L
from Dallas, PA
on August 17, 2016
Unfortunately the Alexander medium and the soft were not the right support for us. 5 stars for their customer service!
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Posted by John G
from Haddonfield, NJ
on August 4, 2016
We researched quite a bit and learned about Nest Bedding through Sleepopolis. The online mattress companies as a whole offer great value and generous return policies. The Alexander Hybrid seemed to be exactly what we wanted, the best of the foam mattresses with the added support of the coils, and …
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Posted by Christopher B
from Alameda, CA
on August 5, 2016
I did a lot of research on foam mattresses and this was one of the few natural ones I found at the time. It has been the best mattress I have ever owned and there is nothing I would change about it.
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Posted by Brian N
from San Francisco, CA
on December 6, 2016
The mattress has been very comfortable feel and support wise. When my wife is stirring on the other side of the bed it is completely calm on my side. I enjoy the beds comfort level a lot, but unfortunately the air circulation is very poor. I wake up overheated at …
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Posted by Linda C
from Palm City, FL
on August 23, 2016
We both fall asleep quickly and remain asleep most of the night, waking up without aches and stiffness. Although it feels quite firm, we experience no pressure points or discomfort. It's a great bed.
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Posted by Lindsay P
from Baltimore, MD
on August 4, 2016
My back pain immediately went away once I got this mattress all set up in my apartment. We really love it! i'm a back sleeper and my boyfriend is a side sleeper, this mattress seems to be the perfect match for us both! i have recommended it to my friends …
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Posted by Kelly G
from Heath, OH
on August 24, 2016
I've been very happy with my nest mattress. The ordering and shipping process could not have been easier. After having my mattress for just over a year now, it's just as comfy as when it arrived and I get a great nights sleep. Very happy with my purchase. I also …
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Posted by Joan T
from Cologne, MN
on September 13, 2016
I did plenty of research prior to purchasing this bed. It has been a little disappointing due to it retaining a lot of heat so it's always too warm, and it being a little too firm and not quite enough "spring" or resilience. It is on my platform bed without …
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Posted by Dan K
from Newmarket, NH
on August 30, 2016
Based on its construction, this mattress is overall very soft, yet it supports the areas that need supporting. It's considered by the manufacturer to be "medium."
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Posted by Mark H
from Gold Hill, NC
on August 30, 2016
The mattress is great, but the only complaint that I have would be that I wake up hot about every night unless I turn the AC way down. No cooling effect at all.
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Posted by Dave W
from Anaheim, CA
on September 3, 2016
Im a lightweight guy (150lbs) and bought the alexander signature select, medium firmness. I notice that I will have to flip around if i sleep on my side in the middle of the night. The side I am laying gets sore and uncomfortable. I had a softer latex mattress before. …
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Posted by Jack
from Lakeland, FL
on September 11, 2016
Bought the set - boxspring & mattress. Had a similar mattress before this that was good for about 4 or 5 years. This one's better than the old one at about the same price for the set. This is the retail version of Hilton's brand for the hotels. You would …
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Posted by Arielle
from Hollywood, FL
on November 27, 2014
After doing my homework, I couldn't be happier with my choice! Awesome value and perfect mattress!
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Posted by Jodi T
from Pompano Beach, FL
on July 15, 2013
My husband and I love this bed. I would highly recommend purchasing the adjustable base if you are going to invest in a memory foam or other expensive mattress it truly makes all the difference in the world. I tried every mattress in the store including more expensive ones and …
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Posted by Michael A
from Huntington Beach, CA
on April 24, 2018
I wish had not purchased this mattress. It was supposed to be firm on the edges of the bed but that is not the case. We are looking to get rid of this mistake sometime in the next few months. Not a good mattress and we made a mistake purchasing …
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Posted by Amber B
from Clinton, IA
on October 8, 2016
I did weeks of research prior to picking the mattress and was excited by the good reviews. However it has been causing back pain. I thought it was just me because I'm overweight, but my husband has also been waking up with back pain. We actually had to start seeing …
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Posted by Maria
from Miami, FL
on April 11, 2017
OMG !, I was to poor to buy a proper mattress, and now that my income has increased. I brought this Serta Queen Lynnbrook set. I did not know that quality and comfort at this level existed. This is the kind of bed you would expect in a high end …
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Posted by Linda O
from Winnipeg, MB
on May 25, 2018
My experience with my Douglas mattress and been very positive from order to delivery to set up ans sleeping on it for approximately 8 months. . I highly recommend the Douglas mattress
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Posted by Howard R
from Morgan Hill, CA
on May 9, 2018
This mattress is just too hot even with the nest recommended cool mattress cover. This is a real dissatisfier. It is also too soft on the edges.
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Posted by Levay
from Manhattan, MT
on November 16, 2017
Six and a half years and I don't even want to get into bed at night. This mattress has developed the dreaded impressions on each side. I have to get out of bed in the morning as soon as I open my eyes because I ache so bad. So does …
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Posted by Jay
from Salt Lake City, UT
on February 18, 2018
Start was good, but poor quality soon showed up. Within 2 years had to replace mattress. Company said they would be happy to take a look at the mattress for possible repairs if we ship it back to them. Easier to just buy something else. Which lasted much much longer. …
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Posted by Paul P
from Johns Island, SC
on March 1, 2018
My Nest mattress is better than my $2500 Dormia at less than 1/2 the price.
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Posted by Scarlet G
from Los Angeles, CA
on March 1, 2018
I love the mattress and thing it's an excellent purchase for the price. My only complaint is that the top part of the mattress started to sink in on one side more than the other. I weigh only 120 lbs so I don't think it's my me. It's still comfortable. …
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Posted by Marisa G
from Redwood City, CA
on March 1, 2018
This mattress has managed to placate both me (a person who prefers a firm mattress) and my partners (someone who prefers to sleep in a pile of cotton balls, or a giant marshmallow). Overall I thought this was a great purchase since it's brought a fair amount of peace between …
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Posted by Ryan
from Madison, WI
on January 21, 2018
We had really been struggling with our previous mattress (Simmons beautyrest valencia) - waking up hot every night though the mattress itself was comfy. But we realized we needed a change if we were going to stay healthy. At first we thought a latex mattress would be the way to …
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Posted by Amanda G
from Redwood City, CA
on March 1, 2018
I sleep very soundly, so in the late spring or summer the heat builds under me on this mattress until it wakes me up. And then I feel stuck into a molded position and it's hard to adjust and get out of that heat pocket. And I miss the way …
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Posted by Wayne U
from Victoria, BC
on May 24, 2018
I really like this mattress...not just for sleeping.
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Posted by Blair A
from St Catharines, ON
on May 24, 2018
Never going back to the old style mattress coil and box spring
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Posted by Jeanette
from Kingman, AZ
on May 26, 2019
This bed is awful! The bed doesn’t provide adequate support. We purchased the box springs with the bed, we had a heck of a time getting a replacement when the wood was literally sticking out of the bottom of the box springs. I could understand it if we had 5 …
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Posted by Vamr
from Ottawa, ON
on February 3, 2019
Had a slight dip in middle of bed ,and one side softer and somewhat saggier than the other from the beginning . On day 2 of receiving I thought I should turn it around as other side seems just right. Leons will be replacing it for same, hopefully no defects …
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Posted by Susan W
from Mississauga, ON
on July 15, 2018
The mattress is better than some I have had, however, I had studied this one for a long time and I was really hoping that it would have been a little more firm. I purchased this mattress to help combat my pain with sciatica, but it has not really accomplished …
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Posted by Annie
from High Bridge, NJ
on September 14, 2018
This mattress was not the one for us, for several reasons. It was too firm, and the edge was soft. We are both overweight and I suffer from Lupus and my husband has back problems. It just wasn't the right fit for us. That being said, the quality was exceptional! …
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Posted by Rachel
from Deer Park, WA
on October 5, 2018
The fabric on top came loose and now has unmanageable wrinkles that we have to sleep on every night. Drives us nuts! For the price, should have gotten more than 2 years out of it. Very disappointed
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Posted by Brandee
from Kewanee, IL
on November 5, 2018
After reading tons and tons of reviews on numerous mattresses, we decided on the Lucid. The first couple months we loved it, now after 6 months, we hate it!! We both wake up with extreme back pain! Every night!
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Posted by Stan S
from Brooklyn, NY
on March 2, 2018
Thanks for following up like a year later. I really appreciate that attention to customer service.
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Posted by Lesa
from Elkton, KY
on November 3, 2018
It is a nice mattress and sleeps cool. However, I should have returned it the first night but I thought the problem was I was just not used to this new mattress. You can not sleep on this because you roll into the middle and can’t get out . You …
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Posted by bob h
from Portage, IN
on January 9, 2019
i do sleep on side of bed, have big indent in mattress, had several mattresses in past never have had this happen,
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Posted by Muntaha
from Mississauga, ON
on July 25, 2017
Worst mattress one can ever buy. The mattress is completely sagged. Me and my partner keeps bumping into each other. I spent more than a 1000 bucks on it, which turned out to complete rip off as mattress sagged completely in less than 2 years. They denied the warranty by …
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Posted by Calvin
on March 22, 2019
Really was overly happy with the mattress.
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Posted by Mary
from Madison, AL
on February 22, 2019
I bought this mattress at Sam's. Lots of good reviews on Sams website but they were all imported from Serta website and obviously edited. Not one of the 65 or so reviews mentioned sleeps hot. After I ordered the Serta iComfort Blue Fusion 300 Plush Pillowtop Hybrid at Sams I …
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Posted by lorraine
on March 23, 2019
I already had three inch memory foam topper from my previous mattress, so I tossed it on my Ghost mattress. Sleeping on a cloud now.
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Posted by Bern
from Caledon, ON
on March 16, 2019
This mattress is perfect for me - I am not bothered with my husband getting in and out of bed through the night as it does not affect my side!!
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Posted by Gail
from Cobden, IL
on March 1, 2019
The DreamCloud met our expectations--it is very new-we've only slept on it about 10 days. The gas-off odor is still prevalent but not like the first few days. It apparently does take a bit to wear off. We tried a friend's before ordering--even with their guarantee, we were reluctant to …
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Posted by Neil
from Denver, CO
on April 11, 2019
Started fine, then back issues developed, progressing from slight stiffness to full on back spasms while in bed and all day back stiffness. Pain causing, sleep quality deteriorated, do not recommend. I contacted Nest to see if I could exchange for a firmer model. I was denied as outside of …
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Posted by Lindsey
from Murrells Inlet, SC
on April 1, 2019
The mattress is extremely heavy. Not easy to clean, and the box spring cane with a lot of broken parts. It we needed the bed and didn’t want to wait on parts so I just re built the broken area. Talked to customer service but wait time for parts was …
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Posted by Jamie
from Springfield, GA
on October 5, 2019
I expected when buying from a furniture store, quality would be excellent. When we first brought it home, my husband complained that he felt like his feet were higher than his head. Two years later we both have back issues and feel like we are sleeping in a V. When …
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Posted by Kathy
from Sioux City, IA
on December 19, 2019
Terrible quality mattress, poor support, wake up with pain frequently during the night and worst in the morning. Mattress causing new pain areas that weren't there before going to bed. Affecting quality of life with poor sleep and more pain.
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Posted by Charles
from Hartselle, AL
on December 23, 2019
We bought this mattress to help my wife back pain, it's gotten worse. With that being said, I now have developed constant nagging back pain, numbness in my shoulder, extreme pain in my hips. Getting help from Dream cloud customer service was like pulling teeth (both on the phone and …
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Posted by Marilyn
from Merrill, WI
on January 6, 2020
The chose the most expensive mattress on the floor thinking it would be the best one. After a few months it started drinking in the center. After 2 1/2 years they took it for 2 weeks to rebuild it. I tried it for 4 months. No change. I weigh 124 …
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Posted by Evelyn
from Yonkers, NY
on February 28, 2020
I have fibromyalgia and arthritis. This mattress has saved my life. I get good rest and sleep with this mattress. Thank you to the creator's.. so glad I found it..
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Posted by Viviana
from Mantua, NJ
on September 25, 2020
When we first bought this bed..it felt like heaven. However, after 1 year or 2, I started waking up with back pains. Meanwhile, my husband sleeps like a baby on it. I am a side sleeper and I can feel the coil/spring where my hips are 3 years into owning …
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Posted by Christie
from Downingtown, PA
on November 10, 2020
We were told this mattress was fine for someone 300 pounds. We didn't realize the place we bought it from had a zero return policy. I was rapidly losing weight. At that point, I was maybe 305 pounds? Boy, that cutoff must be *exactly* 300 pounds because the mattress almost …
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Posted by Donna
from Greenacres, WA
on June 29, 2019
Serta's Vera Wang Tranquility Euro Top Latex Mattress is a very poor latex mattress! Very misrepresented as a full latex mattress. It developed sagging and deep divots only months after we bought it. After 9 years of I finally cut the sunken pillow top off of and discovered CHEAP foam …
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Posted by Larry
from Tucson, AZ
on January 23, 2019
A lot of money for an uncomfortable mattress...mattress was very comfortable on the store model, new mattress was just manufactured 3 days before delivery and very different than the store model...even with the pillow top, still lumpy feel to the body and causes hip and shoulder pain...also feels as if …
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Posted by GAIL V
from Trabuco Canyon, CA
on February 9, 2018
If I had known how heavy the mattress was, I might not have bought it. It is very hard to change the sheets because it is heavy to lift the corners. You don't think about that when buying a mattress. You are more concerned with the feel. I don't think …
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Posted by James
from Battle Creek, MI
on January 30, 2020
I always wanted a brand new bed ,and a bed I'd be the first person to sleep on .a king size bed given me plenty space and comfort The first couple weeks best sleep ever then shortly after my neck and shoulder was in pain and i switch back to …
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Posted by Lee
from Portland, OR
on June 2, 2019
I bought this mattress in place of a memory foam mattress that was too firm for side sleeping. The sales people told me not having a pillow top would be better for longer lifespan so I chose those spring mattress. It was very comfortable for about 3-6 months, then it …
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Posted by Kait
from Westbrook, CT
on July 31, 2020
I did a lot of research before buying this mattress, and am so very disappointed. It honestly feels like I'm sinking into it. So soft and no support. Wish quality innerspring mattresses were still around. Maybe at a local retailer? Anyway, I do not recommend this mattress for anyone. It …
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Posted by B G
from Tucson, AZ
on December 13, 2011
We bought this mattress September of 2008. It was less than a year old and we were waking up sore. Indentations were already forming in the bed. We bought a memory foam topper which improved the comfort. But the ridge in the middle of the bed was magnified by the …
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Posted by Tony N
from Montgomery, NY
on October 17, 2011
We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in …
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Posted by Kathy H
from Metter, GA
on June 9, 2013
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon …
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Posted by James C
from Mullica Hill, NJ
on January 2, 2014
Paid $1200 on-line for this mattress, box spring set. Thought that was a good deal considering the $3000 price at Macy's. What a waste of money! Both sides of the bed have huge dips where the springs probably collapsed. So, we're getting a new memory foam mattress today because of …
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Posted by Barbara
from Bolton, ON
on December 7, 2020
I did not order this soft mattress.It was a replacement for the original purchase as the delivery man sliced the pillowtop.When I went back to the Brick to complain it was too soft and not what I ordered their response was it is the 2020 model with no changes and …
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Posted by Ami
from St Stephen, NB
on May 15, 2021
We bought our first Hotel 3 mattress in September.. by March the side wall on my husband's side was completely broken and warped.. We put in a claim with warranty, which was reviewed and accepted and our new mattress came 2 weeks later.. when the delivery drivers came to switch …
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Posted by Jennifer
from Toms River, NJ
on June 30, 2018
Where to start? After a few months I would go to sleep and sink so far down into the mattress that I couldn’t roll over without pulling myself out of a hole. Most uncomfortable bed I have ever slept in. It’s supposed to keep you cool but does the opposite, …
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Posted by Joe
from Norfolk, MA
on July 19, 2020
We sleep on a platform bed, so there is no box spring layer, just the mattress on a hard platform of solid wood. We are both over age 60 and we weigh 125/170 lbs respectively. Before buying the Beautyrest Phenom Crossover mattress we had a regular coil spring mattress with …
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Posted by Nancy
from Rochester, NY
on November 8, 2017
This bed started off great. The old mattress caused knots in my upper back and this mattress seemed like a vast improvement. However, after 8 months, this bed became my nightmare. It is sunken in where I lay, any Support it had is gone! I wake up with so much …
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Posted by Shyam
on February 26, 2020
when i tested it at the store, it oddly felt firm enough. after a few days of receiving it, it feels like a sponge and the store has been anything but helpful. I am used to a firm feel, am even okay with a medium firm feel. But this one …
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Posted by Jen
from Suamico, WI
on April 20, 2014
We have this mattress at home and it is great but then we bought one for our cottage and it is not the same. It is way too soft, much softer than the mattress at home. It is supposed to be the same mattress! Same size and everything! We bought …
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Posted by Tammy
from Merrill, WI
on November 26, 2017
this is a great mattress we have had it for 3 years but now we cant even sleep on it without waking up feeling like we are 90 years old. Our backs hurt so bad when we wake up that we half the time end up sleeping in our recliners …
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Posted by Elizabeth
from Annapolis, MD
on May 3, 2015
Every night when I crawl into bed, my heart sinks at the thought of the disastrous purchase I made. $1000 and this "extra firm" mattress has creaky springs which I feel under my elbows, side, and legs. I have flipped the mattress and it is the same. Not even a …
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Janet
from Marietta, GA
on December 8, 2017
This mattress was fine for a while and then it’s like a valley on each side with a mountain in the middle. We stood the mattress up to move our bed and it almost completely folded and buckled. You feel as though you are sleeping in a hole and you’re …
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Posted by johnnylakis
from Brooklyn, NY
on June 9, 2019
Serta bought Simmons. This mattress caught my attention when I laid on it at Mattress Firm and I didn't want to get up. For the price, it's a good value. You sleep so well, you don't want to wake up in the morning!
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Posted by Heather
from Catawba, SC
on November 29, 2020
Body indention into mattress. Not comfortable.
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Posted by Clemmie
from Schaumburg, IL
on July 9, 2018
Shortly after purchase noticed a divot in the mattress. Was told to rotate mattress. Rotated, now I have two divots and a sore back. No mattress should break down this quickly. Only been a year since purchase and Simmons does not want to honor the warranty. . Said divot is …
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Posted by William
from Glen Burnie, MD
on December 6, 2018
My last mattress was a really firm mattress and I had it for almost 14 years. I bought this one a few months ago and wow, wow wow. I was expecting to toss around a little on this. I keep waking up in the exact same spot I started. No …
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Posted by Mary
from Fort Lauderdale, FL
on April 18, 2016
This mattress through the first 2 months was great after that went down hill drastically . The support it gives is literally "0" after 3 months . The warranty was also no help stating I did not sink over 2 inches in any area , so claim denied . Will …
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Posted by Suzy C
from Little Silver, NJ
on January 25, 2010
I traveled to Starwood hotels so frequently and was most comfortable in Westins and Ws where they have Simmons BR pillowtop mattresses (co-branded with Westin's Heavenly Bed and W) - so comfortable that we got one for home.
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Posted by Theresa B
from Riverview, MI
on August 5, 2014
Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received …
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Posted by Clay B
from Fulton, KY
on August 12, 2011
I absolutely love my Perfect Day Taurus. I have lower back problems and after years and several different mattresses, the Perfect Day has provided me with the best night sleep I have ever had. I no longer wake up in the morning all kinked up and sore. Thank you Serta!!!
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Posted by Theresa
from Flint, TX
on February 13, 2016
I couldn't wait another day to share our L & L experience. We had a 10 year old coil mattress that was causing us much pain and grief each night. So like many, we began our search for a new mattress. I am thrilled we chose as we did and …
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Posted by Brenda L
from Montevallo, AL
on July 6, 2017
We've been lifelong Serta Sleeper customers. This purchase was not a disappointment. Very Satisfied with comfort and price.
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Posted by Kaylah
from Jacksonville, NC
on February 4, 2016
This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so …
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Posted by Mark
from North Hero, VT
on March 2, 2016
Within 2 years body depressions formed on either side, with a firm hump in the middle. When one of us is gone the other "hikes the hump" for better sleep. Yes we rotate the mattress, every month now. I contacted Serra for warranty information. They had a 3rd party, Mattress …
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Posted by Megan B
from Albany, NY
on September 1, 2010
I am sleeping on a more comfortable mattress then ever before and yet softer, my back pain is going away. The service was great, wasn't too happy about the 20 dollar removal fee, but beggers can't be choosers.
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Posted by D W
from Buffalo, NY
on April 7, 2012
Was comfortable for about a year, then it began to sag terribly. I can't sleep on my stomach with this mattress because there is not enough support in the middle anymore. The memory foam has completely collapsed under my hips, and I constantly have an ache in my side when …
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Posted by Zulaikah S
from Hermitage, TN
on July 24, 2012
It sags, doesn't support you at all, have only had it for 5 months and is the worst bed I have ever owned. For a 1,000 dollars this bed should support you, but it doesn't. You can see the spots where it sags, I have rotated the sides I sleep …
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Posted by MEG
from Beloit, WI
on March 19, 2017
We purchase two separate XL mattress with separate lifts for the head and feet. I HATE this mattress, would not recommend doing buying this set up again. By the end of the week the mattress is at the end of the bed hug to the brace, so hard to push …
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Posted by Lisa
from Jewett City, CT
on July 15, 2014
Bought this prior to shoulder surgery (didn't want to sleep in a recliner). It has been 6 wks since surgery and I am healing at an advanced rate, which I believe is in part due to this wonderful bed. Immediately after my surgery I could adjust the head up and …
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Posted by Ben C
from Boise, ID
on October 8, 2011
Poorest quality springs on the market you would be better off building your own mattress out of sticks and leaves. Why cant they put desent springs in these. Thats what it boils down to cheap springs that loose they resilience I wake up with aches and pains. If I sleep …
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Posted by Christian B
from Bethlehem, PA
on April 23, 2013
We purchased a mattress, had major problems with it within the first month. The King Koil product that we purchase was manufactured in Florida by Dixie Bedding. Our Comfort Solutions product, King Koil Exquisit, was anything but exquisite as we observed major product defects within the first month of owning …
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Posted by Richard J
from Warren, MI
on August 1, 2014
First month was fine. Then seemed way too hard. Just bought a new mattress topper hoping to soften it up. Will never buy another one!
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Posted by Carol
on July 28, 2015
I was leery at first until I was able to lay on a friend's bed - they were the ones who recommended BedInABox. Glad I made this purchase.
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Posted by Emeraldseye
from New Orleans, LA
on February 22, 2014
I must admit, I was very leery about buying this bed, after I had already purchased it. I hadn't heard of it, and when I tried to find out any information on it, there was NONE. I had read several complaints about Englander in general and I thought I just …
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Posted by Pat
from La Porte, IN
on May 2, 2014
This is the 2nd Serta Mattress we have purchased, The first was a pillowtop that lasted only 6 years (started having problems after the 3rd year) took us time to save up for the next mattress. The 2nd Serta Mattress was icomfort insight purchased in 2011. We both liked the …
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Posted by Diane S
from Farmington, MI
on September 19, 2014
This bed is as good as it was the first night. Ive had it over a year and a 1/2.
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Posted by Mary C
from Southfield, MI
on September 26, 2014
The mattress is wearing out and I am a relatively small size (less than 130 pounds), it started to sag in less than 1 year.
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Posted by Chris
from Truckee, CA
on April 13, 2015
When this mattress popped up on Groupon we were initially hesitant, because we couldn't find any reviews on the internet. We eventually took a chance because of the price, the memory foam, and the fact that it's made with natural materials. I suffer from allergies and woke up most mornings …
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Posted by Jennifer B
from Arvada, CO
on July 15, 2015
Bed impressions from body weight appeared very quickly and do not go away upon turn mattress. Would not purchase again
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Posted by Tricia
from Philadelphia, PA
on August 24, 2015
This mattress caved in the middle after six months but the warranty only covered over three inches of sinking. So, here I am stuck with a mattress that is sunken in the middle and any fitted sheet crumples in the center causing skin creases all over my body. I think …
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Posted by Beth
on September 11, 2015
I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down …
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Posted by Patrick
from Victorville, CA
on September 20, 2016
This was the 3rd mattress that I purchased, just could not get a good comfortable sleep. The first two were classic from local mattress companies and then this one from Nest that I purchased on-line. I have circulation issues so I am never going to be able to get in …
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Posted by Ray B
from Aurora, CO
on August 4, 2016
I used to get up in the morning extremely stiff. GONE! We also ordered the pillows and they're fantastic. We both adjusted them to our desired thickness (a big plus) and no neck pain either.
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Posted by Vincent C
from Marietta, GA
on August 17, 2016
The bed is definitely better than my old mattress but I have noticed some lumps in the mattress and I have had the bed less than a year.
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Posted by David W
from Owings Mills, MD
on September 6, 2016
It's hard to buy a mattress without ever laying down on it ahead of time. The 100 night "test" period helps, but really, getting it back and getting a new one is just a pain in the you-know-what, so you wind up just keeping it. I don't mind it, but …
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Posted by Christopher A
from San Antonio, TX
on August 11, 2016
We were in desperate need of a new mattress. We tried a competitor's for $3,000+, and returned it. So far we are pleased with the Love bed. I could stand to sleep better, but not positive it is the bed. Although I do wake often sweating, so perhaps better heat …
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Posted by Raschell P
from Farmington, UT
on September 23, 2016
Started out loving this mattress but now wishing I'd gotten the firm instead of the medium.
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Posted by Sonya R
from Canaan, CT
on August 6, 2016
My husband and I were planning to upgrade from our queen bed to a king. He's a back and side sleeper and I'm a stomach sleeper. Through a friends referral I found the Alexander hybrid and when I suggested that we order our mattress online, sight unseen, my husband raised …
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Posted by Brandon M
from Salt Lake City, UT
on September 15, 2016
This bed is fantastic compared to traditional beds but I think you need to have weight suggestions. I'm a 240 pound male and I went with the middle firmness, the suggested one, and it turns out it is too soft for a heavier person. A heavier person should be suggested …
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Posted by Helene H
from Skokie, IL
on September 7, 2016
Had to find a mattress softness/firmness that was good for 2 that sleep differently. 1 sleeps on stomach and 1 sleeps on side/back. This mattress works for both of us even though it is a bit softer than thought ideal for a stomach sleeper. I am very happy with this …
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Posted by Gary C
from Phoenix, AZ
on August 17, 2016
I bought the medium signature select and it just wasn't working for me as a lighter, 155, athletic male side sleeper. Joe sent me another mattress, the hybrid and said he would refund me if that didn't do the trick. He was right and I have the bed that is …
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Posted by Laura S
from Boulder, CO
on September 15, 2016
This bed was great when I got it. It was a replacement for a defective one. After 2-3 months, though, it started to break down. Now the foam is compressed on the side where I usually sleep. It's MUCH different from the side I rarely sleep. I dutifully rotate the …
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Posted by Julie E
from Durham, NC
on August 11, 2016
Was OK for me but sank down much too far for my plus-sized partner. This made it really hard to snuggle together; we had to roll up hill to get to each other. Nest was great in trying to solve the problem and gave us another mattress that was too …
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Posted by Michael L
from Terrell, TX
on August 17, 2016
I used to wake up several times during the night, now, with the Alexander Hybrid, I sleep straight through like a baby. I am also a hot sleeper, and so far this mattress keeps me cool as a cucumber. Nest Bedding has an excellent product and is a joy to …
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Posted by Kevin R
from Mount Pleasant, SC
on August 23, 2016
My wife likes plush and I like firm. I ordered the medium and she liked it. I wish I could have tried the firm mattress; I Think it would have been more to my liking. I have the beginning of that "hammock" feeling on my side of the bed after …
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Posted by Harold B
from Pittsburgh, PA
on September 6, 2016
Posted by Craig R
from Eureka, CA
on August 30, 2016
We have noticed that when we take vacations, we can't wait to get back home so we can sleep on our bed again. It's way better than any hotel bed we've been on. It's so comfortable.. so crazy comfortable.
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Posted by Richard T
from Oceano, CA
on August 30, 2016
I did alot of research and laid on many mattresses in stores before I bought my Alexander. I feel the Alexander compared favorably with mattresses costing 2 or even 3 times as much. A wonderful purchase. I recommend Alexander to all my friends. It really made a difference to my …
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Posted by Alison C
from Austin, TX
on September 6, 2016
Love the foam mattress over my box springs. It did feel like an upgrade. Holds up pretty well to the "love" tests. Two cons: I wish I had gone a little bit firmer (went the suggested firmness for side sleeper) because it still feels too soft. Second one is the …
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Posted by Chandra B
from Marietta, GA
on September 6, 2016
We are totally in love with our mattress and plan on purchasing another one for our guest bedroom. We won't go back to any other company and HIGHLY recommend NEST BEDDING! The two things we love about our mattress is that we never feel each other move or get out …
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Posted by David R
from Heber City, UT
on September 6, 2016
I love this bed so much. My husband has a bad back and I would sleep on a pillow if I could. This give us both what we need.
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Posted by Bill N
from Longmont, CO
on September 6, 2016
This mattress is not wearing well at all and is uncomfortable. I would not recommend it. I don't think it's going to last much longer. I regret buying it. The marketing for the company far exceeds the quality and comfort of the mattress.
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Posted by Elizabeth R
from Miami, FL
on September 13, 2016
This mattress has helped me sleep much cooler than before. It's firmness is just right. It's not too soft and not too hard. Our sleeping experience has definitely improved!
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Posted by Rita S
from New Baltimore, MI
on August 5, 2014
Initial iComfort was perfect in the store, too hard when new one delivered. Second bed was just right in the store, too soft after 2 weeks of use. Had to go thru MAJOR corporate grief to get an exchange allowed for the 3rd mattress, and add more money to the …
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Posted by Stephanie
from Omaha, NE
on July 7, 2014
My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last …
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Posted by Tricia
from Wellsboro, PA
on December 2, 2016
We purchase this bed 14 months ago. At first it felt like we were sleeping in a pillow of clouds. This was our first plush, previous firm mattresses lasted well for us but didn't seem to help with back and body pain, so we chose to try a plush/pillow top …
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Posted by Jared
from Durham, NC
on June 25, 2017
After many years our old innerspring pushed back hard on the pressure points; this firm memory foam cradles yet still supports. I like firm, but non-memory foam (latex?) can feel like a slab. Took just 2 nights to be convinced that we made the right choice. I think the increased …
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Posted by Donald
from Alpharetta, GA
on July 7, 2017
Ended up getting a floor model during a close out of this mattress. It did have a long break in period, but in a little over a year I've owned it, I haven't had any sagging or issues with the manufacturing quality of the bed.
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Posted by Jennifer
on September 3, 2017
Not st all the mattress I was promised.
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Posted by Joan H
from Hillside Boularderie, NS
on May 24, 2018
Totally comfortable and I get up without any backache. Awesome!
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Posted by Martina J
from Calgary, AB
on May 25, 2018
With this mattress, I've returned to the deep, restful sleeps I used to have and it's been awesome. It's uniformly comfortable with no saggy parts. The easy delivery was great too. Loved the fact there was no off gassing.
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Posted by matthew
from Hartland, WI
on December 19, 2017
recently purchased and was very easy delivery and set up. Lucid even includes a mail opener to early open the packaging which unfolds by itself basically and expands into position. bed is very comfortable and has great feel/support. comfort and cooling top technology is very simliar to our (parents) very …
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Posted by John B
from Nanaimo, BC
on May 24, 2018
Previously had a traditional mattress with a pillow top, was happy with it and it was in good condition and it was still pretty new, bought the Douglas mattress as part of an upgrade to king size to accommodate toddlers invading my space. The Douglas mattress felt a little weird …
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Posted by Glenda Y
from Carbon, AB
on May 24, 2018
I had severe shoulder and arm pain prior to buying this mattress after a week no more pain
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Posted by Donna M
from Milford, CT
on February 20, 2018
Haven't sleep this well in years
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Posted by Kevin H
from Sanborn, NY
on March 1, 2018
Worked well for my plus size wife so we kept it. I was comfortable on the ten year old innerspring but she sank in too much. This bed was extremely hard. Could not sleep on it without a very puffy mattress pad. Will never go for the firm version of …
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Posted by John R
from Port Chester, NY
on March 1, 2018
I am 350 and most beds and mattresses cannot handle me. This mattress has no problem. Great comfort support and sleep.
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Posted by Jeremy Jones C
from Martinez, CA
on March 1, 2018
This company sells adjustable bases for beds, but the sales people didn't know which of their mattresses were appropriate for the base they sell. The sales people had no idea about that. I ended up guessing which mattress to order and when it arrived found that it was not able …
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Posted by Carolyn
from Sellersburg, IN
on May 5, 2020
This was supposes to last 15 years, by year 3 the sides caved. We are not large people, and are not rough on furniture.
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Posted by Jacob H
from Aurora, CO
on March 5, 2018
The bed has held up pretty well, and over two moves, however if you are a side sleeper I would suggest something that gives more to release pressure. I think it's a quality bed overall, just not a perfect fit for my personal sleeping situation. When I was able to …
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Posted by Alphonso V
from Finksburg, MD
on March 6, 2018
The only issue that I have is it is fairly warm.
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Posted by Anonymous
from Yonkers, NY
on March 6, 2018
Priced a bit high but given it does not have toxic fire retardants it was on the top of our list when looking.
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Posted by Elizabeth C
from Bear Lake, MI
on March 28, 2018
We now sleep the entire night through, and awaken rested and free of any back pain, which we had both suffered from for years. It took about 10-12 days to get our bodies adjusted to the mattress, and it has been spectacular ever since.
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Posted by Tamara
from Canton, GA
on May 11, 2020
We have had the Vera Wang Serta for about 9 years and I still say to my husband about once a week “I love our cozy bed!” I would definitely buy this mattress again. We have the plush top so the mattress has a firm support with a pillowy soft …
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Posted by DeWitt
from Easton, PA
on March 1, 2020
We have 2 beds in the house that we utilize and the sleep we get on this mattress is exceptional.
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Posted by D F
from Bulverde, TX
on June 13, 2017
When a company won't take care of the product they represent by backing with fabulous warranty, don't waste your time. We have had this mattress for just a few days over a year. My husband said he was having issues with a body impression on the mattress. So I called …
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Posted by Tina Marie D
from San Diego, CA
on August 31, 2020
After reading all the reviews, I was really hoping to love this mattress. I chose this mattress on a recommendation from Sleepopolous after reading reviews on 100’s of mattresses. It definitely sleeps warm and I was hoping to wake up cooler and with less pain than previous trial mattresses. After …
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Posted by Jerry Jiminez W
from Brentwood, CA
on April 23, 2018
The Alexander Hybrid is the best mattress I’ve ever owned. The Nest Co. is World Class from its owner to every single employee. The customer service is second to none. The Nest company should serve as a customer service and product quality model to all companies.
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Posted by April
from Lake Worth, FL
on May 10, 2018
My husband travels a lot for work and you can clearly see that the mattress is sagging on my side of the bed. I'm petite and only weigh 125 pounds. This happened within the first year of owning the mattress.
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Posted by Donald Owyang J
from Martinez, CA
on May 10, 2018
SO we shopped a long time. Looked at latex, temperpedic, all those adjustables, and the traditional. Finally settled for this and am very HAPPY! Glad we did the nest bed and would buy it again and again!
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Posted by Fred M
from Studio City, CA
on March 27, 2018
I sleep on my side and have always had problems with a mattress being comfortable enough, made worse by recurrent back pain. The Nest Alexander is the best bed I have ever slept on. In hotel stays I have tried the number bed, memory foam and various high-end inner spring …
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Posted by Rahul M
from Mississauga, ON
on May 24, 2018
Posted by Shirley
from Coatesville, PA
on June 12, 2018
Don’t care for foam but read foam is great for adjustable beds. I am so stiff when I get up in the morning. Hard to move around in this bed. Have had more pain then usual. Was toldI get 120 free trial but if I exchange will have to pay …
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Posted by Betty
from Saint Joseph, MO
on August 8, 2018
I have slept on it too & wish I had purchased the same for our bed. Bought one a year ago & want to know where I can purchase this one.
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Posted by Anthony
from Corpus Christi, TX
on August 30, 2018
I recently purchased a Tuft N needle mattress and after 21 days I couldn’t sleep on it anymore. It was too firm and causing back pain. I prefered something less firm or more plush/soft. The Layla mattress is perfect for me considering I mainly sleep on my back and side. …
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Posted by Dave
from Big Flats, NY
on July 17, 2017
We figured being it was a serta that it would be a better mattress. We are totally disappointed. We have had it 3 years and I would not recommend this mattress to anyone. It is a Queen Auburn Firm. We wake up with aches and pains that we never had …
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Posted by Lynn
from Cypress, TX
on October 4, 2018
after 4 months, it had indentions, worst mattress I have ever owned, will never shop at Mattress Firm again, no matter how good the deal will be, had to buy another mattress within 2 years, and just throw away 1200. Come to find out this mattress is now after 2 …
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Posted by Marc P
from Pendleton, OR
on January 24, 2019
The mattress is very comfortable, and has held up well over the past year of me sleeping on it. As a side sleeper it is a bit too firm and causes aches in my shoulder and arm. The biggest problem I have with the mattress is its inability wick away …
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Posted by ElleiiL
from Durham, NC
on July 4, 2018
This mattress did not hold up to it's expectation as noted by seller ...A very poorly made bed for the money spent, not worth a dime of it!!! A BIG RIP OFF TO CONSUMERS, NEED TO E TAKEN OFF THE MARKET!!!!!
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Posted by Sheila
from Prior Lake, MN
on March 20, 2022
Any mattress that sags in the middle when laying is not comfortable. It does not have a 1.5 inch dip in the mattress, so it was not replaced.
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Posted by Patrick
from New Orleans, LA
on April 28, 2020
I reallly hate to have to say this because the mattress is sooooooooo comfortable. It has done wonders for my lower back issues that were caused by my last mattresses, and I am getting the deepest sleep I have had in 5 years. But, I am a side sleeper and …
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Posted by Todd
from Whittier, CA
on May 19, 2020
This mattress was a complete waste of money. It began sagging almost immediately regardless of how often we turned the mattress, it’s also one sided so flipping was not an option. Unfortunately we purchased it online, based on obviously fake reviews, and the window for a return was only 6 …
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Posted by Theresa
from Fresno, CA
on December 30, 2018
This mattress has been very comfortable. Has helped a little with back pain. Would definitely buy this type again. Everyone who has used our bed says it's very comfortable.
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Posted by Perry
from Clearwater, FL
on July 11, 2020
This mattress is hard as a rock. It's very uncomfortable no matter who you are or how you sleep. I wouldn't wish this mattress on anyone.
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Posted by David K
from Watertown, NY
on August 30, 2016
Started off great, great support and comfort. Then I started to sleep hot and tried changing the sheets and Comforter to solve the problem. I'm less than a year in and now the bed has a noticeable deformation where I sleep despite me alternating sides and positions to prevent that. …
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Posted by Jim A
from Puyallup, WA
on August 30, 2016
Provides good support for sleeping and other activities in bed.
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Posted by Drew H
from O'Fallon, MO
on September 6, 2016
Great bed, and excellent team at Nest Bedding.
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Posted by Sam C
from Troy, IL
on September 13, 2016
I ordered the medium based on my phone conversation with Joe, the ceo of nest. After sleeping on it for a few weeks I was sure that it wasn't going to soften up so they sent me a free ultra soft topper. This made all the difference, I do sleep …
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Posted by Caroline M
from Clarkston, MI
on September 19, 2014
I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with …
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Posted by Jerry
from Baton Rouge, LA
on September 29, 2020
I don't believe the good reviews on this mattress type. I'm 64, 5'10", 160 lbs. Had this mattress a little over a year, but it started to sag in the middle around month 8 and now I have to have old pillows stuffed underneath the center of the mattress to …
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Posted by Gabe
from Stuart, VA
on November 24, 2020
I usually sleep hot and my wife sleeps cool, this mattress has us both sleeping just right! Supportive, plush and the perfect temperature.
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Posted by Christie S
from Cypress, TX
on May 10, 2021
This has been the hardest company to work with. My mattress was delivered by 2 gentleman contracting through the the DUMP. These gentleman had my mattress folded in half with a sting around it. So with that being said me and my partner roll to the middle. I have placed …
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Posted by Katherine e
from Bangor, CA
on June 29, 2021
There is a spot that I lay on and it’s a big sinkhole. There is a huge dip in the bed and I have to move completely around it, so now it’s a single sleeper bed. I will NEVER buy a Beautyrest again. My previous 25 year old mattress was …
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Posted by Leslie
from Branchport, NY
on August 31, 2021
I purchased this bed from Sleepy's some years ago and it was quite expensive (over $2000). Had it delivered to my home and set up. For about a month, it felt great. Felt comfortable, supportive, didn't sleep hot. After a while, though, I started to notice it was sinking on …
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Posted by Art
from Friday Harbor, WA
on November 16, 2021
The mattress was comfortable for about 6 months, it very quickly deteriorated and began to sag on the sides and develop a hump in the middle where the base of the mattress frames meet. My wife refuses to sleep on it. Had to replace the mattress after 3 years.
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Posted by Leslie
from Durham, NC
on November 18, 2021
I was so excited about this mattress at first. I bought it in July of 2021. By October, it was squeaking and sagging on the edge. Warranty was relatively easy and they sent a replacement. The new mattress sags in the middle and is also squeaky. I am getting my …
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Posted by David
from Brooklyn, NY
on August 14, 2022
This mattress arrived saggy in the middle and firmer (in a good way) on the sides. I initially avoided the middle third of the mattress, and tried keeping to the sides until I realized how dumb this was. And then the one side I'd been predominately sleeping on started to …
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Posted by Fuzzy
from Jacksonville, FL
on October 29, 2022
I am very happy with this choice on a Rize adjustable base. I am 5”7’ 130 so it’s not easy for me to find a reeealy soft mattress to sink into ( I sort of just float on top) but once I tried this lovely one I knew it would …
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Posted by Kay
from Morganton, NC
on December 10, 2022
Bad bed from day one. The first one came with a sunk place in the middle of bed. After a week the second one did the same thing. I have a loft that is really hard to get things up, so thought it would straighten out over time, just got …
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by MINDY V
from Thousand Oaks, CA
on January 9, 2018
Was hoping to love this mattress but it's a little too firm for our liking. Still have same problems with arms falling asleep, neck and back pain. Glad my husband talked me into getting adjustable frame. We use it all the time. Mattress just ok.
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Posted by Nancy
from Tavistock, ON
on January 8, 2022
A brief period of time after buying this mattress it developed two significant depressions where my spouse and I sleep on our respective sides. You can literally roll into the depressions on either side, from the centre of the mattress (which has retained its original density). We had a Kingsdown …
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Posted by Ben
from Largo, FL
on January 26, 2022
I bought a Beautyrest "Black Desiree Firm" mattress with a suggested retail of over $2k. So I thought I was buying quality that would last, It didn't! I am not a large person. I am height / weight proportionate weighing 165 lbs. So I was very surprised to realize my …
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Posted by Hayley S
from Athens, GA
on August 1, 2020
Initially the plush top and support felt good. I slept on it alone for 6 months and when I stayed on the edge the support was fine but if I went toward the middle of the bed it sunk in. I added some support under the frame and this helped …
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Posted by Justin
from Syracuse, NY
on September 14, 2022
Took me a month to get my back used to this bed, my wife was fine right away. Over the past year, both of us are walking up with sore backs and hips. Warranty is if there is 3/4” sag, there might be half that right now, but this mattress …
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Posted by Robin
from Bemidji, MN
on June 1, 2019
Within a month of purchasing this bed the bed has settled 1/2-2”. When I lay on it feels like I am laying in a hole.
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Posted by H S
from Bensalem, PA
on December 23, 2010
After only a year, it sags and causes backaches. DO NOT BUY THIS!! We contacted Sleepy's and Simmons and neither will do anything to resolve it. We will never buy from Sleepy's or a Simmons bed again! To purchase a mattress over $1300 to have it not last absolutely disgusts …
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Posted by Chastity
from Albany, GA
on October 3, 2016
I've had this matress for about 3 years and I've had constant back & neck pain since I've started sleeping on it. This matress hasn't held up at all for the amount of money I paid for it. It has constantly made noice and sags all over. I will never …
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Posted by Geof D
from North Fort Myers, FL
on February 28, 2020
The sides are distorted and the bed has developed two distinct hammocks in just three weeks. I weigh 175 lbs and my wife 110. Can’t imagine why this thing would like after a year. Fortunately the retailer is replacing it today with another brand.
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Posted by Cathie W
from Poulsbo, WA
on February 16, 2011
For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) …
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Posted by Debbie
from Norwood, NJ
on June 5, 2022
This mattress felt great in the store. After the first year it had less support. After 2 years the edge support is gone. I tried rotating the mattress from top to bottom but did not make a difference. I would steer clear of the brand Beautyrest based on this mattress.
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Posted by David B
from Colorado Springs, CO
on February 18, 2013
We originally purchased the BeautyRest Angelique Visco Cushion Firm King from Macy's in 2008. It started started sinking right away. Macy's sent out the guy and he reported the almost 2 inch valley. Macy's allowed us to upgrade to the NXG250 Luxury Firm mattress ($2260) if we paid the $150 …
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Posted by mary
from Paw Paw, IL
on July 8, 2018
We bought this bed from Sleepy's (now Mattress Firm) May of 2016. We needed a new bed that was going to work better for both of us. Our Adjustable Air bed was just not working for us, and we decided to finally go to a mattress store. We moved into …
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Posted by db
from Chicago, IL
on December 26, 2016
I slept better on my 15 years old Simmons mattress with a plan top a classic innerspring mattress. The Allie mattress was great initially, after the one date had passed the back aches started. They are so painful now, I have problems exiting the bed. Simmons does not consider this …
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Posted by Dorothy
from Punta Gorda, FL
on October 24, 2018
Ok after 18 months our beautyrest westchester started to develop a sink hole. Today a rep came out and measured it and RTG will get back to us.
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Posted by Sharon
from New Lenox, IL
on September 12, 2019
This mattress felt wonderful when it was first purchased and until the first year of use. After that, it no longer conforms to your body as marketed. It has become very firm and uncomfortable. There is a 10-year warrantly on the product, but it is ignored.
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Posted by Madeleine
from Vanier, ON
on June 15, 2021
Bought in 2015, was comfortable for the first 4 years only. Compared to previous mattresses bought in my life which lasted for at least 10 years this one was not a good buy.
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Posted by Christina
from Saint Petersburg, FL
on May 3, 2014
I have purchased several Beautyrest/Simmons mattresses over 25 years so though I'd try their new technology in the Kailey Plush Firm Eurotop. After spending over $2,800. at Macy's I got one. It is the worst mattress I've ever owned.It developed body impressions in the first 40 days that never sprang …
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Posted by Josh B
from Carlisle, PA
on May 7, 2012
This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another …
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Posted by Jere F
from Houston, TX
on December 30, 2010
Tried the WorldClass Decadence plush pillowtop with latex and PUR foams but it was definitely too soft - especially for my 215 lb husband. Valleys developed where we slept on both sides of our king with a 1 foot wide ridge down the middle. The valleys come back up when …
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Posted by Tracy
from Marietta, GA
on September 7, 2014
This bed didn't last more than 3 years. At first it seems great but then breaks down quickly, with the no flip option you are out of luck. Loses support and creates increased pressure points,.. Very disappointed it wasn't cheap.
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Posted by Trina
from Arlington, TX
on October 12, 2017
I will never buy this product again. My husband and I wake up in pain everyday. This is the second time I have called warranty. It started sagging after a year. Called warranty October of 2016 and they said it was not bad enough. They are coming again today so …
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Posted by Joanna
from Toronto, ON
on April 16, 2018
I received this bed as a gift (new, unused) from my mom a year ago, and it was replacing a very worn 7-yr old pocket coil mattress that had come in a box. At first I wasn't sold on the super softness of the gel pillowtop on the Beautyrest, but …
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Posted by William
from Harker Heights, TX
on September 29, 2021
Sleep like a baby!👏🏽👏🏽👏🏽
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Posted by Amy
from Tinley Park, IL
on September 10, 2019
This mattress was hollowed out at the middle within 4 years despite moderate use and turning! Avoid it! Poor quality!
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Posted by Donny M
from Clinton, IA
on May 1, 2022
The 5000 double sides mattress we purchased is so good. A huge upgrade from our previous one, a memory foam.
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Posted by Marla
from Greencastle, IN
on June 7, 2017
Don't purchase a mattress from beauty rest , won't make warrant good . Terrible mattress .
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Posted by Mavis
from Arlington, TX
on October 26, 2021
Expected it to be like the hotel bed I slept on. Because the padding in the bed is divided between the 2 sides, the padding on each side is 1/2 of what you expect. That makes it extremely hard and uncomfortable.
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Posted by Brittany
from Tempe, AZ
on March 10, 2017
I couldn't find a place to leave a review where I purchased the mattress from so I'll leave it here instead ;) I suffer from insomnia and back pain. I chose this bed mainly because it was a hybrid. I had determined I needed memory foam. I needed to not …
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Posted by Paula
from Brampton, ON
on November 23, 2021
I love the quality of this bed it’s so old yet in great shape
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Posted by Mohanad
from Portland, OR
on April 10, 2022
It is comfortable, supportive and cool!
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Posted by Jim
from Midlothian, VA
on June 15, 2022
Have had this so long, do not remember what it was like to sleep on something else.
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Posted by Allen I
from Collinsville, OK
on September 15, 2016
The mattress sleeps great and I am quite happy with the quality of the mattress. After our home was nearly destroyed by a storm and having spent months waiting for repairs, we moved back in and purchased this mattress to replace the one ruined by rain. However, this king size …
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Posted by Diana F
from Lake Orion, MI
on October 8, 2014
This is my 2nd mattress and it has a "wow"....sinking in after a few weeks of use, and no, I only weigh 125lbs. Very dissapointed in this mattress.
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Posted by Krishna S
from Detroit, MI
on October 23, 2014
This bed was suppose to be an extra firm mattress but it turn out that less then a few months after use, it started to sag. I wish I could get my money back because it is painful to wake up every day in this garbage. I will never buy …
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Posted by Nandita R
from Grosse Pointe, MI
on August 5, 2014
The wheels on the center of the bed frame are broken and therefore the bed slides all over the place by morning.
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Posted by James J
from Byron, MI
on September 22, 2014
My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as …
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Posted by Kristine
from Sherwood Park, AB
on February 1, 2023
There is also a big hump in the middle of the bed. We bought a new mattress after 6 years. It was a great mattress for only 3 years.
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Posted by Kelly
from Chino Hills, CA
on August 21, 2022
We have had the mattress, for almost 8 weeks. The mattress will not hold air consistently. One side seems to lose air worse then the other. We have done everything the troubleshooting guide tells you to, and it still happens. we have reset the pump, hand tightened the hose connections …
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Posted by Brian
from South Hadley, MA
on January 22, 2023
Never had a bad night's sleep on this mattress. The only reason i don;' use it regularly anymore is because it does not suit my husband and he did not want to give up his own high end mattress. I would love my mattress back. Worth a divorce?....
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Posted by Kelly B
from Bonney Lake, WA
on September 1, 2015
This bed is super hard, except for the immediate dip that occurred and has stayed there since the first night. Don't buy this bed
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Posted by Cornelius G
from Fort Lauderdale, FL
on October 21, 2014
I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it. We recently discovered that a portion of …
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Posted by Scott
from West Chicago, IL
on November 28, 2014
The bed had developed impressions for both my wife and I. We are not heavy, low bmi. Past year back has been bad and now we have figured it is the bed. The bed is bad and it should have lasted 10 years we got about a year from it. …
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Posted by Sharon
from Palm Bay, FL
on October 4, 2019
Very comfortable and my guest love it too. Soft not hard, easy positioning. Enjoyed the mattress very much.
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Posted by Karen P
from Baldwinsville, NY
on August 17, 2012
Was very excited to get this mattress. The first thing I noticed when the wrapper came off was the fumes. It's hard go explain but it smelled like chemicals almost like a petroleum and gas. I waited thinking it would go away and it didn't. I called main office and …
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Posted by Jason F
from Omaha, NE
on October 19, 2012
My wife and I purchased a Vera Wang mattress for $2500 in April of 2011. It was less than 6 months before it started sagging pretty badly. We rotated the mattress as we were told to in their instructions, and it was still that bad. We contacted The Bedding Company …
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Posted by Debbie R
from Birmingham, AL
on January 13, 2013
As long as I live, I will NEVER buy another Serta mattress. A 105 lb. girl slept on this mattress for less than a year and it began sagging but not quite at the 1 1/2 inch mark to keep us from filing a claim. Shame on you Serta.
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Posted by Ashley Y
from York, ON
on February 22, 2013
the mattress began sinking at the 2 month point after purchase when the retailer was contacted a large pile of paperwork was given to us which needed to be completed. they took several months to review the complaint and then could not bother to show up at any of the …
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Posted by Mary A
from Ridgeland, SC
on July 19, 2014
I was hoping I finally found a mattress that I'd wake up in the morning & not be in pain. Sadly this mattress isn't much better as far as my pain goes that I gave away. I'm disappointed.
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Posted by Matt B
from Harrisburg, PA
on January 27, 2010
It's a very comfortable, firm bed. We've had it for 15 years and it is still as firm as it was then.
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Posted by David M
from Deerfield, IL
on February 9, 2010
This mattress offers a firm feel with good edge support and yet has enough surface softness to allow a very comfortable feel.
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Posted by Peter H
from Chevy Chase, MD
on March 16, 2010
I can't say that the Perfect Sleeper quite lives up to the billing, but it is not bad, really. I have had mine for eight years now, and it still is quite a comfortable sleep, though I am starting to sense some sagging.
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Posted by Bobby H
from Conover, NC
on May 29, 2012
I purchased this mattress originally for my guest room, because I wanted something nice but didn't want to spend a lot of money. It turns out that after a few nights on my name brand mattress, I realized the Southerland model was much more comfortable. We have moved the Southerland …
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Posted by Katharine J
from Washington, NC
on June 10, 2012
I bought this king sized mattress set originally in spring of 2007. It felt *great* in the showroom, and took a lot to convince me- as it was the most expensive one there. I believe in 'you get what you pay for', so I ponied up the $1500.00. It took …
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Posted by Missy B
from Louisville, KY
on February 6, 2011
This soft, cushy matress seems just right to this Goldilocks, so overall I would recommend it. With a nice plush pillowtop, it feels like falling into a cloud. However, after reading some of the other posts, I hope this doesn't start sagging. It is already showing some indentions after only …
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Posted by Larry K
from Temple City, CA
on March 24, 2011
There is absolutely NO way to stay on this bed. Faulty deign or not 1st quality. I spend nearly every moment trying to NOT end up on the floor. Something that you would have to experience to BELIEVE! Leeds and Serta will not honor a Brand New Purchase! Buyer Beware!
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Posted by Betty H
from Robertsdale, AL
on September 3, 2011
I purchased what I was told was the top of the line Serta memory foam mattress. I had wanted to purchase the Tempur Pedic mattress, but was told that this mattress was much better. I paid over $1500 for this mattress and was given a 90-day comfort guarantee. After 3 …
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Posted by J H
from San Diego, CA
on May 3, 2012
Overall my husband and I are pleased with the mattress however it is a lot harder than the one in the store. We were assured that it would soften up, but it has been three months and has hardly changed. I would also agree with the other reviewer that when …
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Posted by Mary B
from Crystal River, FL
on October 24, 2011
I love this mattress set! I work on my feet all day, and used to get up and and my feet and back would hurt and be stiff for several minutes. That changed the first night sleeping on this bed! I was unsure about the two different comfort sides, but …
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Posted by Roger C
from Fort Meade, FL
on November 9, 2011
The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in …
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Posted by Jake W
from Bradenton, FL
on April 11, 2013
I bought this be some months ago and It is great! The people at Americas Mattress were very friendly and knew what they were talking about. They made everything as easy as possible. I have no complaints!
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Posted by Andrew J
from Toronto, ON
on June 16, 2013
The foam elements shifted resulting in very poor support on the edges. As a result the mattress tends to constantly try to roll you out of bed.
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Posted by Ann S
from Inman, SC
on June 22, 2013
This mattress broke down in less then 6 months, it's all my wife and I can do to get out of it in the mornings. Had the mattress technical people come out to look at it. They laid a 1 inch square wooden block on the mattress to measure the …
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Posted by Evelyn
from Simi Valley, CA
on March 16, 2014
I purchased the Vera wang serta with the think pillow top in August of 2007. It sat unused for a year and the 1st night my ex and I slept in it I thought it was amazing. Then we got up. There was a whole body indentation in the bed …
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Posted by Constance B
from Warren, MI
on September 17, 2014
My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.
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Posted by Teressa W
from Oak Park, MI
on August 6, 2014
We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We …
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Posted by Shannan
from Fairview Heights, IL
on August 4, 2014
About 3 or 4 years ago we upgraded to a king size Restonic mattress. At first it was wonderful! However, over the course of a year the mattress began sagging horribly (about 2 1/2 -3 inches). Weekends Only did a wonderful job of getting us a new bed. Well, here …
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Posted by Anna
from Ballwin, MO
on March 25, 2015
This bed was an excellent purchase for us. I no longer wake up with lower back pain and how I lay just right against the mattress. Our only complaint is that we now find ourselves oversleeping because we don't want to get out of bed in the morning. For the …
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Posted by Elizabeth B
from Tucson, AZ
on July 15, 2015
Should have returned it to Costco within the 30 day period after purchasing it. Will have to get a new mattress.
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Posted by Renee
from Slidell, LA
on January 21, 2017
I'm 60 yrs. old always been a stomach sleeper since we have had this mattress I sleep on my back and wake up 9 hrs. Later in the same position. Love it
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Posted by Andrea W
from Sterling Heights, MI
on August 5, 2016
I honestly thought I was just getting old because I would wake up feeling like a truck ran me over overnight, if I were sleeping at all. I am so happy I found The Love Bed online. For us, the slight bounce and medium-firmness is just right. I look forward …
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Posted by Dan S
from Louisville, KY
on August 4, 2016
This has been a very comfortable mattress for me, with minimal turning during the night. The only downside is that it sleeps hot, but turning over seems to help remedy it.
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Posted by Ryan Z
from Maplewood, NJ
on August 11, 2016
Used to get hip pain...no longer since this purchase
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Posted by Ferrara D
from Olympia, WA
on September 6, 2016
My favorite matress I have ever owned hands down. Absolutely love it!
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Posted by Homer &
from Manchester, MI
on August 17, 2016
The love bed by nest is pretty comfortable and cooler than Tempurpedic but the price could certainly be 35% to 50% lower.
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Posted by Amanda R
from Ithaca, NY
on August 5, 2016
I love that I can't feel my partner flopping around, but it's still springy. It was a TOUCH too firm for me, but we added a down mattress topper we had around and it's absolute perfection now. Depending on your preferences, YMMV, but I really like it. The company has …
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Posted by Chuck S
from Graham, TX
on September 11, 2016
Dips in the mattress where we lay. Very middle is much higher.
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Posted by Don F
from Brooklyn, NY
on August 17, 2016
The firm mattress was actually still a little too soft for me and the owner offered to make an even firmer version, which has worked out spectacularly. Customer for life.
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Posted by Matter K
from Wilmington, NC
on August 17, 2016
This bed is so comfortable that I sleep too long. wish I didn't spend all that money on the couch I recently bought, considering I much rather watch tv in this bed.
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Posted by Alan K
from Richardson, TX
on August 16, 2016
Have slept so good with this mattress. I am very pleased with the purchase.
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Posted by Sarah P
from New Orleans, LA
on August 4, 2016
This mattress is extremely comfortable. It is both soft and supportive. I feel like I'm sleeping in a cloud. I am a very light sleeper and typically wake up whenever my partner rolls over or gets up in the night. I do not notice anymore when he moves around or …
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Posted by Brian P
from Longview, WA
on September 14, 2016
Way too soft. Even placing it directly on the floor can't fix it!
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Posted by D.L. R
from Boise, ID
on September 13, 2016
The first night on my memory foam mattress years ago was a remarkable experience; so, I expected a similar result with the Nest. No question, I was due for an update--but the Nest just doesn't have that "wow!" factor, sadly. I've had to experiment with several kinds of pillows since …
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Posted by Jennifer T
from Raeford, NC
on September 7, 2016
We got the firm after the medium was too soft and very hot. We are much happier with the firmer mattress.
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Posted by Pam
from Huntertown, IN
on August 29, 2016
I have had this bed less than half a year and there are tiny balls all over the material on the top of the bed. My back and arms hurt so bad from the bed. spent a total of 3000.00 on this bed. I have been totally scammed! The bed …
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Posted by Saron W
from Bakersfield, CA
on August 30, 2016
Excellent ... so happy we made this purchase! Zzzzzzzzz zzzzzzzz 😌
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Posted by Dave
from Hixson, TN
on February 9, 2017
I was impressed with the support but comfort at the same time. Slightly worried about heat distribution, but after about 10 minutes in the bed, heat starts dispersing and not a factor. I love this mattress, I wake up feeling rested and without the aches and pain I used to …
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Posted by Emma
from Atlanta, GA
on March 1, 2017
We compared this to a sleep number and were excited to pay so much less for it. We are beyond disappointed! We paid $1649 for an air mattress you can but at Walmart for $69! Its terrible and the company wont take the product back. They wont return calls, wont …
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Posted by Salvatore S
from Fort Mill, SC
on December 29, 2022
We purchased a Serta king mattress from America's Mattress in February 2022. Went to the location where we purchased it to place a warranty claim and was told we need to do it on line. We went home and filed a warranty request as the mattress is sagging, despite rotating …
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Posted by Lisa
from Bowmanville, ON
on December 24, 2019
Mattress was excellent at first. However 6 months in the mattress is starting to sag and has high point in the middle. Very disappointed 😞
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Posted by Deborah
from Boston, MA
on April 29, 2017
I am ecstatic about this mattress, hard to get out of bed because I lay there marveling at how wonderful it is! The level of support underneath is fantastic... then topped off with just the right amount of soft cushioning... like sleeping on a cloud! (but not too much pillow …
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Posted by Louise R
from Emeryville, CA
on March 1, 2018
Too hot -- and I bought a cover that had plastic in it which made it hotter.
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Posted by Whocares
from O'Fallon, MO
on April 4, 2018
There doesn't seem to be relief for those who only sleep on their side and this bed did not do as advertised. I went with the recommended bed and suffered via the pocket book and through increased back pain. My mistake was realizing this was only making things worse after …
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Posted by Barbara C
from Santa Monica, CA
on April 4, 2018
I am surprised at the back and hip aches. It is likely too soft.
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Posted by Ryan B
from Los Angeles, CA
on April 4, 2018
I bought a down comforter at the same time that I purchased this mattress and I now look forward to sleeping. It's like staying at a 5-star resort every night, which is awesome! This mattress provides softness, which I wanted, but it isn't too soft. With the hybrid foam/coil model, …
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Posted by Ron O
from Chesterfield, MO
on April 23, 2018
Mattress was great for about 9 months but went downhill. Mattress doesn’t return to shape and has depressed areas that are miserable. Very unhappy with the quality and durability.
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Posted by Harold
from Saint Paul, MN
on January 24, 2018
Do not know the lifetime of this mattress but it began showing signs of failure as early as three years after purchase.
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Posted by janet
from Hattieville, AR
on February 10, 2018
i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same …
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Posted by Ali
from Saint Petersburg, FL
on February 22, 2018
We each have a sink hole where we usually sleep. Creates back and neck pain. You can really feel the difference between our "usual areas" and the very middle, where it's more like when we bought it (king mattress). Complete rip off.
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Posted by Tina J
from Auburn, WA
on March 27, 2018
We’ve been sleeping on for over a year and still like brand new! No sagging and i love that I don’t feel my husband moving. I also don’t sink to the middle like on the innerspring. The ‘comfort’ layer top also helps in the transit to a memory foam mattress.
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Posted by Joe L
from Los Angeles, CA
on March 28, 2018
We replaced our old toxic memory foam mattress with the Nest organic King Size, and I get a great night's sleep every night. It's so comfortable, in fact, that I almost don't want to get out of bed in the morning. My wife, our 5-year-old and I can all fit …
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Posted by Michael A
on May 9, 2018
Apparently I like a softer bed! This bed would be perfect for someone who preferred a firm mattress. For me it was too firm. I returned and ordered the medium, which is perfect.
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Posted by Richard F R
from Austin, TX
on March 27, 2018
This may be particular to me, but I was hoping for a bit more firmness from this hybrid mattress. I do love the soft, plush outer layer. It is very comfortable when you first get in, and it has relieved some pressure-point problems I was having with my old traditional …
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Posted by Ken
from Raleigh, NC
on May 21, 2018
I just received this mattress and set it up this past Friday. Prior to purchase I went through a ton of mattress reviews and decided on the Nest Alexander Signature in Medium Firmness. Based on the reviews I was somewhat concerned that this mattress would possibly be too soft. I …
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Posted by Lucas T
from Circle Pines, MN
on May 9, 2018
After doing hours and HOURS of research on mattresses, the Alexander Hybrid felt like a solid choice. I went with a Medium because I have typically done well with a middle stiffness mattress. But sleeping on my back has proven to be a bit unsustainable. I'm a guy with a …
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Posted by Sean H
from Hamilton, ON
on May 26, 2018
It was a dream to finally be able to get a King Size mattress at such an amazing price and we've never looked back.
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Posted by Trevor
from Vancouver, BC
on May 24, 2018
This mattress is comfortable and solved my back pain. I sleep pleasantly at night and can perform my work without back pain anymore
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Posted by Janice G
from Oshawa, ON
on June 2, 2018
My husband & I love this mattress & will NEVER go back to the other brands (Serta etc). This a solid mattress that conforms to your body & provides amazing comfort & support. When we need a new mattress, we will be purchasing another DOUGLAS. Thank you for the makers …
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Posted by Nancy
from Murfreesboro, TN
on January 3, 2019
After about a year, this bed began to develop significant depressions on both sides which have made sleep difficult and caused back pain for my husband and myself. Our previous mattress was comfortable for more than 15 years, so we were surprised and very disappointed to find this mattress nearly …
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Posted by Michelle J
from Castle Rock, CO
on March 9, 2018
This mattress has been really comfy despite the lack of regular mattress spring/movement. I thought I wouldn't feel movement when my husband tosses and turns, but I was wrong. It has a little jiggle to it. Overall, I've slept well and my back hasn't been sore with the Nest.
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Posted by Joseph C
from Port Saint Lucie, FL
on March 1, 2018
This mattress hepls us thru pain nights because it has such even pressure. Its very comportable and we had just talked about how it is holding up just like new. U cannot get a better sleep only knock is the very edges are weaker. But I think that tends toward …
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Posted by Connie
from Martinsville, VA
on December 2, 2018
Bought at Grand furniture. Had to exchange twice with same problem.side of mattress was collapsing. The mattress itself was very comfortable.
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Posted by Rene'
from Saint Petersburg, FL
on January 3, 2019
Thought I would get a pillow top hotel mattress after a few months of living with one but after much research bought the Dream Cloud. Was skeptical the first few weeks but got some of the best sleep I've ever had and the mattress always feels like new. So glad …
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Posted by Michael C
from San Francisco, CA
on February 20, 2019
Generally very happy with purchase and the sleep quality I am getting. However I am surprised at the sinking the center of the mattress has shown over such a short period of using the bed ~1-1.5 years, considering I’m not a heavy nor large person. Have recently started sleeping towards …
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Posted by Gary
from Winter Haven, FL
on March 28, 2019
Initial comfort is great. Relieved a lot of back and foot pain. About 2 years in now and it is starting to feel a bit like my old mattress.
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Posted by Tifany J
from Washington, DC
on July 15, 2019
Do not get this mattress if you get hot during the night. Ever since I got this mattress I wake up sweaty in the middle of the night from sweating. Even if the room I'm in is cold, I wake up sweaty and even more cold due to this matress.
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Posted by Emily
from Pinson, AL
on August 20, 2019
For the 1st month I was happy, hubby was not. Then my crater formed and the hump in the middle of the mattress. It says that to uphold the warranty we must flip the mattress every 6 months. Kind of hard to do when it is attached to the base. …
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Posted by val j
from Kimberley, BC
on September 1, 2019
The springs individually dig into my body, I bought a nice mattress cover to overcome that but after a short time the springs parted like the red sea,and the fabric atop the mattress stretched nicely to accommodate the spread, not long after that the springs parted under my cats spot …
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Posted by Larry
from Roslindale, MA
on May 29, 2020
I purchased the luxe queen sized bed and ordered the adjustable frame, when it was delivered I realized they sent both the regular frame and the metal adjustable frame, I contacted customer support which said they would email me a return label, after not receiving the label I emailed customer …
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Posted by alfred
from Fontana, CA
on July 6, 2020
I like many folks here have had the same experience with failure in 4 years. We have a big hump in the middle that you cant roll over and the sides have failed. We have done everything to get serta to replace it and they will not honor their warranty. …
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Posted by Rena
from Covington, GA
on October 8, 2020
It's not worth the money already having rippling on it even though have a mattress protector on it
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Posted by J
from Carrizo Springs, TX
on February 11, 2020
So much money down the drain !!! my experience with this mattress was horrible! I was expecting my first child... “pregnant” needed something comfortable. Bought it within a month of having it .. believe it or not on one side of the bed sunk in. She’s now three years old.. …
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Posted by Kim
from Winston Salem, NC
on November 17, 2020
Great mattress for what I need. Definitely look into getting one if you are looking for a mattress with good value.
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Posted by William E
from Greenville, WI
on December 30, 2020
We both feel that it sinks in the middle and its only 2 months old. We are considering exchaging it for something else
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Posted by Lesley
from Spokane, WA
on February 11, 2021
I can't rave enough about this mattress, I love it so much. I slept on a waveless waterbed for 30 years and didn't think there was a mattress I would be comfortable with. This mattress was the answer to my prayers! Even after nearly a year, I'm still in love …
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Posted by CJ
from Oakland, CA
on June 16, 2021
We spent hours on this site and others comparing mattresses. We wanted a firm mattress and didn't want memory foam. Mattresses like Bamboo we tried in the showroom and they generally felt too soft and unsupportive. We are both heavy and the "firm" mattress we were sleeping on was so …
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Posted by Janice
from Clearlake, CA
on June 16, 2021
First Diamond deep pocket mattress we bought, per advice from a mattress salesperson, and love it. Had it for 7 years, no sagging, material still like new, firm as the first day used, comfortable and feel rested. As soon as we get into bed, fall to sleep right of way, …
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Posted by Liz
from Missouri City, TX
on October 27, 2021
It's a firm mattress with a firm gel-like pillow top. I like it very much. It has never molded around my body; no indentations. And it's almost ten years old.
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Posted by Brian
from Colonial Heights, VA
on May 3, 2022
I have had the displeasure of owning two different Spring Air mattresses. The first one was turned into my local furniture store for warranty after only a year and 3 months with 5+ inch divots. I'm not a large person at 6'4" 200lbs. There is no excuse for this poor …
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Posted by Emma
from Philadelphia, PA
on June 12, 2022
I tried this bed in the store. It was great. However, the delivered product felt much firmer and never got any better. I bought a topper, which provided some relief until it didn't. I don't recommend this mattress for a petite, combo back and side sleeper. It's pure torture, especially …
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Posted by Jessica
on August 20, 2022
It felt fine at first but after year three I felt hunched lying in bed on my back. Even on my side, my spine sags down and stretches on the lower side. I'm 171 pounds 5'6. And fairly active. We're on year five and I've been jamming pillows under my …
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Posted by Anne
from Whitehall, PA
on October 5, 2022
Get a better night's sleep.
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Posted by Susan
from Lakeland, FL
on October 11, 2022
Tried to find my warranty and could not. Just the 120 day sleep guarantee which i refused. I have had the mattress 13 months and noticed about 5 months ago that there is a big lump where i sleep. Also i cannot sit on the edge of the bed without …
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Posted by Mark E
from Gloucester, ON
on September 10, 2013
If you want to spend thousands on a mattress and box spring that you cook on and when you complain receive a, letter that Simmons doesn't warranty comfort, then this is the mattress for you. I wouldn't recommend this mattress or company to my worst enemy.
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Posted by Valerie P
from Calgary, AB
on July 12, 2018
Slept on the mattress only six months as we go away for 6 months of the year always. Shrinkage very bad in both areas. Then the top layer of the mattress separated from its next layer of whatever and began to roll up inside. Inspector came out and agreed. Would …
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Posted by Maria
from Averill Park, NY
on November 18, 2018
I’m a small framed woman (5’2”,110lbs) and my partner is a average male (6’, 175) in our early 50’s. It was a big mistake buying an extra firmi was fooled by how soft the firm demo had become in the store and convinced boyfriend to buy extra-firm. Its 5 yrs …
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Posted by Wanda
from Fredericksburg, VA
on November 10, 2018
We bought this bed from sears and have had back pain every morning. It feels really good when you first get into it then in a couple hours you can’t rollover and your lower back starts to hurt.
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Posted by Omayra
from Alsip, IL
on December 23, 2017
Bought at Macy’s Never had backache, now I do Was sleeping on a temp eve memory top from Carson’s for 2 months. Maybe an adjustment. My husband can sleep anyways so of course he is happy
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Posted by JB
from South Dennis, MA
on June 17, 2018
The mattress that has been advertised in HSN it's definitely not the one that was built or delivered to me. When a regular person (Not Heavy) seats at the edge of the bed, the mattress is like going down the floor with him or her. When sleeping it's like the …
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Posted by Jacqueline
from Monrovia, CA
on September 10, 2021
After several months the right end of this mattress sunk. I don’t recommend this mattress, huge disappointment.
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Posted by Greg V
from San Francisco, CA
on January 4, 2010
A few years ago I stayed in a Westin hotel and really loved their "Heavenly Bed." You can go online and buy it, and have it delivered -- mattress, boxspring, pillows, sheets, everything! And it's just like the hotel version
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Posted by Anonymous
from Potwin, KS
on January 2, 2014
Had a Sealy for 22 years and we jumped ship to the Simmons brand. Can't believe I waited so long to try a Beauty Rest. We opted for a close out bed and box springs and walked out the door for under $900 on a King set. Very happy so …
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Posted by Laura
from Scottsdale, AZ
on June 10, 2017
Mattress has body impressions. Middle of the bed is the only place to get relief from back aches.
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Posted by John D
from Sarnia, ON
on November 22, 2012
Cheap construction. I got ripped off. Warranty process is a pain. They make you do all their work and then say they don't believe you and want to look for themselves.
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Posted by Cali
from Siloam Springs, AR
on July 17, 2021
We went to Mattress Firm to get a firm mattress. The 10-year warranty on the Simmons Greenwood Firm only takes place if there is 1 1/2-inch depression but you can see our body shape depressions on each side in the mattress. Basically, after two years, the mattress gave up its …
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Posted by Janine
from Beverly Hills, CA
on January 20, 2019
We've had this mattress for a few years and the mattress is still in excellent condition and we have wonderful sleeps. Happy to have invested in this!
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Posted by Bob G
from Stoughton, MA
on August 12, 2012
The bed was manufactured on 2/5/2008 internally. We have had the set for only 2 years. We both wake up with horrible back pain. My wife even had back surgery while it was not the complete cause it was a contributing factor. I have turned the matteress around and over …
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Posted by Dale
from Delray Beach, FL
on May 22, 2014
Bed collapses under me but the memory foam pops up and hides the indentation so upon inspection ip looks fine therefor not deemed defective. I believe it is. It does not meet my expectation!
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Posted by L
from Waterloo, ON
on July 16, 2017
Our main complaint is the tendency to roll off the side and I get severe pressure points on my shoulders and hip. It is a bit of a struggle to move on this mattress and the center feels like it is "humped up". Forget sitting on the edge to put …
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Posted by Jan
on February 14, 2020
This mattress is everything we could ask for. Perfect body comfort..great side construction making it very comfortable to lay at the edge of the bed. I am buying another one for our winter home.
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Posted by Meredith M
from West Chester, PA
on October 24, 2013
I was in love with this bed until, after 4 weeks, I noticed a body indentation started to form. My initial reaction was - I'm imagining this, it can't be happening! Well not only was it happening, but it has grown worse! My previous bed was a pillowtop and I …
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Posted by Norma
from West Chester, PA
on March 18, 2014
We have only had this mattress 6 weeks and it already is showing indentations where each of us sleep. Neither one of us are the least bit heavy. Not what I would expect from such a new mattress.
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Posted by Marle G
from Flat Rock, MI
on September 16, 2014
This mattress was replaced once within the first few months of having it due to sinking over an inch in spots. 6 months later there's a huge lump in the middle. I roll in this at night and now get horrible back spasms.This needs to be replaced again. HORRIBLE MATTRESS …
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Posted by MB
from Petaluma, CA
on January 16, 2018
We’ve purchased high end and low end with poor results. I hope this mattress stays as comfortable in the future as it is now.
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Posted by Stephanie
from Cary, NC
on August 19, 2021
Way softer than the demo model. Top squishes flat and remembers. My last bed had a pillow top but didn't cause issues until 8 years in. Last bed I could sleep cool with flannel sheets in summer with temp at 72, not this bed. They expect you to sleep at …
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Posted by Anne
from Cary, NC
on March 18, 2021
We bought this mattress 21 months ago and it is so bad that my husband rarely sleeps on it and I wake up in pain most nights. I am a small woman (130 lbs) and there is a large crater on my side of bed, which has been there several …
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Posted by Melissa
from San Jose, CA
on May 14, 2017
This mattress is like a cloud to sleep on. I love its feel, but I can't sleep through the night without waking up sweating. I have to have a fan on to sleep on this mattress. Such a disappointment as I love jumping into bed it's so darn comfy. Tried …
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Posted by Joshua M
from Columbus, OH
on August 22, 2014
i am now having this mattress replaced for the 3rd time under warranty. initial purchase was 6 months ago. after two months, the mattress would sag horribly and has been inspected and deemed outside of manufacturers specifications, and each time replaced. will continue this trend i'm sure until a new …
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Posted by Patricia C
from Harper Woods, MI
on August 5, 2014
Wow never knew sleep could feel so good. I work ling hard hours.and love coming home to crash.
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Posted by Dorothy K
from Newport, MI
on August 9, 2014
We have had to exchange this mattress and it's getting to look the same problems are starting
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Posted by William
from Sykesville, MD
on May 25, 2017
The beautyrest legend firm for my back and hip issues is the only mattress that I found to let me get a good night's sleep.
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Posted by Trevor
from Vancouver, BC
on September 1, 2017
I purchased this mattress used and it gave me back pain for the first time in my life within a few weeks.
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Posted by Sarah B
from Mission, BC
on September 21, 2021
Got this just after my son was born, he will be 3 in December. So I have had this mattress less than 3 years. It is horrible. My husband and I sleep in sagged out holes. The center is a lump so if we cuddle one of us has to …
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Posted by Larry
from Fort Collins, CO
on January 30, 2016
We had painful backs right away we put a 3 inch memory foam pad on it which was slightly better I sleep on the couch most nights my back will not relax in any position on this mattress it was a waste of money
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Posted by Joanne
from Norfolk, VA
on March 19, 2016
We bought this bed and they claim it is $3999 value. We paid $1200. It is the worst bed I have ever slept in. We have slept in cheap beds and expensive beds in the past and thought we were treating ourselves with this one. Worst mistake ever. My partner …
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Posted by Kristin N
from Los Altos, CA
on December 6, 2009
This mattress provides and excellent night's sleep. Soft, plush, inviting. I am very happy with our purchase.
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Posted by John P
from Londonderry, NH
on August 17, 2010
bought this mattress 2 months ago sales person asked me to write a review if i liked it so i am. the beds spring air is selling at costco are good. i am 230 lbs and my wife does not roll on me anymore. and we sleep all night long …
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Posted by Mickie N
from New Smyrna Beach, FL
on September 15, 2012
Made my purchase on 4/26/09. This mattress was great for about 6 mo. it has been getting worse ever since. Sagging on both sides the mattress top is also separating causing it to wrinkle , and I wake up with a back ache 1/2 way through the night.. I hope …
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Posted by Jane H
from Atlanta, GA
on October 20, 2012
If you like throwing away $3,000 - this is your bed. Feels like you're sleeping on cotton balls after 3 months. Foam breaks down. You'll be sleeping in a hole.. Want to roll over you have to climb up hill first. Like waking up at 2am drenched in sweat. You …
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Posted by Valerie E
from Clarksburg, WV
on January 3, 2013
We love our new king sized Genius. We both have back and joint issues. So far we have not experienced the mattress heating up, unpleasant odors, sinking in of the mattress, or anything else negative. We are both 'plus sized' people and my husband is always warm. The salesman did …
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Posted by Tanya R
on March 22, 2013
This mattress was purchased after i had been struggling with years of back pain. i purchased the memory foam version of this and started noticing a difference with in the first 3 months. i feel like i am sleeping on a cloud! it also for some reason stopped me from …
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Posted by Scot S
from Lancaster, CA
on January 2, 2014
We bought our first Diamond bed when we were married in 1982. We bought Diamond beds for our daughters and recently bought one for our temporary quarters as I worked on my doctorate. Great haven, great sleep and superb durability. Just a quality bed at a reasonable price with a …
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Posted by Mike B
from Cottage Hills, IL
on November 18, 2010
This is the worst mattress ever. It was comfortable for about 3-4 months, then it started developing a rut in the middle. I am a single guy and the only one who sleeps on this mattress. It kills my back now. I have had to sleep in my spare room …
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Posted by Roger H
from Astoria, NY
on December 21, 2010
This soft sided mattress is made extremely poorly and is not durable. The manufacturer won't uphold their own warranty. They are unwilling to do anything about the poor workmanship or quality of their product and stand by their retailer. Don't buy garbage from these thieves unless you want to replace …
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Posted by Marcia M
from Roanoke, VA
on November 1, 2011
We have only had a negative experience with the King Size Euro top Four Season Back Supporter Mattress manufactured by Spring Air and purchased from Schewel’s Department Store in Roanoke, VA. We purchased this bed because our old mattress was 12 years old and the mattress cover was beginning to …
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Posted by John P
from Birmingham, MI
on September 16, 2014
The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
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Posted by Judi S
from Henrietta, NY
on April 5, 2013
the first 2 years it was comfortable - we had the previous mattress over 15 years so it was great. Now as my husband says it is like sleeping in a taco... it is okay if there is only one of us in bed, but when he is in bed …
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Posted by Cindy F
from Mathews, AL
on April 22, 2013
This bed does have soft places even after one year. If you need any firm support this bed is not for you. I weigh 130lbs and my husband weighs 200, It is very obvious if you get on his side of the bed that there is a softer feel even …
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Posted by Mike D
from New Braunfels, TX
on May 29, 2013
I purchased a Serta, iComfort Genius, King Mattress and foundation on November 20, 2012. After four months the foam is soft, saggy and offers no support. Mattress Firm sells this bed as a firm bed which it was for a few months. I filed and paid $25.00 for an inspection,a …
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Posted by Len C
from Rochester, NY
on November 15, 2013
This bed has a combination of comfort and support, a plush pillow top with a firm matress underneath. It seems to be a very durable bed also.
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Posted by Samuel B
from Farmington, MI
on August 6, 2014
The mattress seems to retain its firmness and shape, especially when it is rotated a quarter turn semi annually.
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Posted by Sherry
from Brookhaven, MS
on March 13, 2015
Just upgraded to a king bed and I regret not searching for this same mattress I spent alot of money on what I thought was soft but in comparison I am quite disappointed with the new mattress! Next one will def be another restonic comfortcare brilliance!!!
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Posted by Mary H
from Glenn, CA
on July 15, 2015
This is the best bed I have ever had in 73 years!
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Posted by Lee
from Grove City, PA
on September 29, 2015
Spent a lot of time searching for a new bed before deciding on the iComfort mattress. Spent far more money for what I thought would provide a comfortable nights sleep. After a week I have yet to spend an entire night in the bed. The mattress is far firmer than …
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Posted by Charles M
from Navarre, FL
on August 24, 2016
My wife and I have rented a house in Florida for a year to be close to my wife's mother who no longer drives. We purchased this mattress based on very good ratings from the Sleep Doctor. It replaced a hybrid mattress that cost three times the price of this …
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Posted by Rebecca
from Gainesville, VA
on March 18, 2014
We tried this bed as a twin size in the showroom. We laid on it for a good 30 minutes and it felt good. Good enough for us to pay over 1800 to have a king size delivered. We picked the firm as it was side by side with the …
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Posted by Patricia A
from Juneau, AK
on September 12, 2013
I have always slept on a firm mattress, but this one is extremely uncomfortable because it is so hard. I ordered it online, based on reviews in Consumer Reports, because I live in a rural area and don't have any stores close by. I did not test it in person …
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Posted by Pam B
from Hurst, TX
on September 15, 2016
My son bought a Nest Bed last year and he is very satisfied,,has had back problems for years and this bed has helped him sleep well. I purchased min several months ago and have been extremely pleased. I was skeptical of a Hybrid but just absolutely love my Nest bed.
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Posted by Chad C
from Nolanville, TX
on September 15, 2016
Does not retain heat like my previous name brand memory foam mattress. If you are a hot sleeper, this is the bed to get. I got the soft version which offers less support, but if you are a slide sleeper, that's what you want. Back sleepers should get a firmer …
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Posted by Todd B
from Lake Zurich, IL
on August 23, 2016
Posted by Lovonne
from Glasgow, KY
on August 7, 2016
Had Boyd lumbar waterbed before-loved it, tried sleep number and found they were not able to adjust air pressure as much as the Boyd system. Price of Boyd significantly lower for better mattress. Sleep soundly now with the Boyd Night Air 250 2-chamber. Have slept on Boyd products for 26 …
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Posted by Erin F
from Monroe, WA
on September 8, 2016
It's been a great mattress but I had to rate it only 4 stars because it seems like the thin top layer creates a fairly large "bubble" however it doesn't hinder the comfort at all it just looks kinda funny; so not worth dealing with a warranty claim.
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Posted by Jacob A
from Seattle, WA
on August 17, 2016
It's a goood, functional bed with a comfortable sleep and good bounce. It's not the most comfortable but does the job.
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Posted by David R
from Baton Rouge, LA
on August 17, 2016
Mattress has exceeded expectations, very comfortable and supporting.
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Posted by Kyong H
from Seattle, WA
on September 14, 2016
there was firmer version but I just didn't get around to exchanging it.
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Posted by Christina D
from Thousand Oaks, CA
on August 5, 2016
This mattress is probably one of the hardest and most uncomfortable ones I have ever slept on. I purchased the frame recommended. I also bought a 100% wool mattress pad to try and soften it. I toss and turn, I have constant shoulder pain and tingling hands (side sleeper). It …
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Posted by Charles J
from Minneapolis, MN
on September 6, 2016
The top of the mattress bubbles and becomes loose sometimes which I've never seen before on a mattress.
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Posted by John D
from Chicago, IL
on August 23, 2016
This mattress has shown me what it means to sleep comfortably. I look forward to Get in bed.
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Posted by Matthew W
from Windsor, WI
on September 6, 2016
Did realize until after the trial period that this bed is too soft.
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Posted by Drew L
from Rutherford, NJ
on August 23, 2016
This mattress was much cooler than the previous one I had and for a hybrid has performed really well. I wish it was a little more firm but that is personal preference. Just in moving the mattress because of the weight it was hard to maneuver and the stitching tore …
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Posted by Gloria D
from Chicago, IL
on September 15, 2016
Bouncier than any other memoty foam. I love it
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Posted by Benjamin J
from Moorhead, MN
on August 11, 2016
We purchased this mattress after using a good quality traditional innerspring mattress for several years. Our previous mattress was good, we thought, but we both would occasionally awake with back or neck pain. Within a few days we noticed we slept more soundly on the new mattress. Since getting the …
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Posted by Dallas M
from Caledonia, NY
on August 11, 2016
My girlfriend misses it terribly when we travel.
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Posted by Dru K
from Pawleys Island, SC
on August 6, 2016
But, can be on the warm side. Supportive. No aches or pains from attributable to the mattress.
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Posted by Joseph A
from Aurora, CO
on September 15, 2016
This bed is easily the best we have ever owned. Every claim it makes about sleeping and "intimate relationships" has been proven true for us. Though the bed at first seemed a little too firm for us we have found over the last several months that we have come to …
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Posted by Kyle S
from Cincinnati, OH
on October 24, 2016
Having slept on this mattress for 4 months now, I have the following observations about the Alexander Signature Medium: 1. The overall feel of this mattress is a good balance of squishy memory foam and bouncy latex. 2. The "medium" firmness is actually on the soft side. If you are …
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Posted by Ryan S
from Brooklyn, NY
on September 15, 2016
It took me a while to find the perfect mattress (actually exchanged my alexander medium firmness for the honest memory foam) but this is definitely it. Has some of the feel of a traditional spring mattress with incredible support, some bounce, not a whole lot of motion transfer. I sleep …
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Posted by Marc J
from Washington, DC
on August 11, 2016
I find this mattress to provide great support for back and stomach sleeping, but it doesn't work for me on my side - just doesn't have enough give for my shoulders and hips. I like to sleep on my side, but really can't do it very well on this mattress. …
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Posted by Anne P
from Columbus, OH
on August 23, 2016
I have severe arthritis pain in my hip and like to sleep on the side that has the pain. This mattress made it possible to do that again. It has helped a lot with the pressure in the hip as well.
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Posted by Kay O
from Georgetown, TX
on August 30, 2016
It was awesome to unpack it the first time when we finally received it. Our mattress somehow missed the truck the first time. Sometimes it is too soft for me but overall this is a good quality mattress
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Posted by Ryan E
from Seattle, WA
on August 30, 2016
I originally tried the Casper mattress but found it to be too firm. I corresponded with the owner of Nest and he was able help me find the right firmness in his mattress line. I have found the bed to be very comfortable and sleep well in it. The mattress …
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Posted by Jocelyne J
from Paramus, NJ
on August 31, 2016
I've only had this mattress for about 2 months...
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Posted by Susan H
from Monument, CO
on September 1, 2016
Perfect bed. Not too hard, not too soft. Really conforms to your body. So far temperature is nice & cool. Waiting for winter! It was easy to shop, buy & assemble. No need to go to the bed store & put up with pushy salespeople. Hope it lasts 10 years. …
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Posted by Daniel S
from Madison, WI
on September 14, 2016
Needed a new mattress when wife was pregnant. We originally purchased the medium firmness, and while mostly happy thought we would prefer something a little firmer. We were just past the 100 night trial period when we decided to switch and they couldn't have been more helpful. They sent out …
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Posted by Thomas T
from Coralville, IA
on September 15, 2016
This a high dollar item so I did a lot of research beforehand. I was nervous about the purchase because of the cost but once it arrived and I had a week or so to break it in and adjust I am happy to crawl into bed every night. My …
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Posted by Nicole
from Horntown, VA
on March 5, 2023
Worst bed I’ve ever had
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Posted by David
from Rome, GA
on April 9, 2017
The first six months I owned this bed were not so horrible as I was an otr truck driver and was not home very often to sleep on it. Now that I'm home every night, I'm learning what a horrible matteress this is. Never again will I purchase a memory …
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Posted by Colleen R
from Finksburg, MD
on March 29, 2018
Very comfortable with the topper added but unfortunately retains heat so I awaken several times per night to roll onto a cooler spot on the mattress.
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Posted by christina
on May 17, 2017
It's very comfortable, couldn't ask for better but it wobbles very badly. When my husband rolls over it feels like we are experiencing an earthquake. Slight movements are also felt throughout the bed. It wobbles badly!
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Posted by Thomas
from Glendale, AZ
on June 17, 2017
This mattress is the best! My wife and I love this mattress! I don't feel her move and we wake up rested. Highly recommend this mattress to anyone! Thank you Serta
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Posted by David
from Santa Cruz, CA
on April 12, 2017
We bought this mattress because of the 25 year warranty they offered the first year the mattress was comfortable but then things started going bad first ones seam split then the one on the opposite side split. My wife started complaining about sore back and shoulders. I noticed her side …
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Posted by debbie
from Isle, MN
on May 23, 2017
After 2 1/2 years it is already sagging try to get them to honor the warranty is hell,they want pictures,then they want more,they say it has been approved then they say speaking with the store they say NO,then they want you to pay for shipping,they wont ship until it is …
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Posted by Natasha
from Winnipeg, MB
on July 23, 2019
We thought the mattress would give good cool support. The first couple weeks it did. The denting started roughly 2 weeks after purchase. We've rotated and switched sides roughly every 3 weeks. I'm in unbelievable pain in my shoulders every morning. And am having constant lower back issues. This is …
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Posted by Samantha
from New York, NY
on September 5, 2017
This is by far the most comfortable mattress I have ever had. It was arrived in a few days and was a very simple setup. I have had it almost a year now and it is still in mint new condition. I would highly recommend!
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Posted by Michael B
from Oakland, CA
on September 15, 2016
Like another reviewer here, my mattress began to sag and feel uneven in various spots within the first three months of owning the bed. I tried to swap the bed out within the 100 day comfort guarantee period but was given a lot of run around, including being told I …
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Posted by Lois
from Keansburg, NJ
on January 18, 2018
At first I liked the mattress. My only complaint was that it sleeps hot. After 2 years of use, I could not stand to sleep on it as I always woke with horrible back pain. Sleeping on the floor was more comfortable. It looked very good as I always keep …
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Posted by Tonya V
from Paul, ID
on March 13, 2018
I had a hard time choosing which mattress to get. I finally choose this one and it has served me well. I sleep very well most nights and rarely have trouble with pressure points. I would be comfortable purchasing this mattress again.
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Posted by Lance E
from Mound, MN
on March 4, 2018
Thank you for manufacturing such a great bed! We find ourselfs bragging to friend and family about how much we both love it! Now our 'new little guy' joins us sleeping in comfort as well. Thanks again.
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Posted by Richard O
from Austin, TX
on March 6, 2018
Love this mattress - had it for a little over a year now and one side is starting to deform a little. If the mattress deforms much more it will affect the comfort. We'll see how it holds up.
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Posted by Elizabeth
from Amherst, NH
on March 17, 2018
would not have another one if it were FREE.
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Posted by Lorene
from Rocky Mount, NC
on April 13, 2018
I thought the mattress has a 25 year warranty because it’s still going strong after 22 years
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Posted by L. B
from Springfield, MO
on March 7, 2018
Exactly like the one at the store. Manager really knew his stuff and educated us on this Foreverbed. Only complaint is it is a little tall for us, but the comfort is the best. We had a Serta Perfect Sleeper, but this bed is so much more comfy. I would …
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Posted by Chris P
from Stillwater, OK
on April 23, 2018
This mattress proved that spending money on high quality is worth it. It helped back and leg issues that were caused by the old mattress.
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Posted by Erika H
from Freeborn, MN
on November 27, 2017
The Intellibed was horribly uncomfortable, they claimed that their bed would help with back pain, it only made it worse, they had horrible customer service, (unlike Nest bedding), it was ridiculous how long the return process was, they were rude, said the numbness in limbs, tingling, and pain was normal, …
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Posted by Yehuda
from Lakewood, NJ
on January 1, 2018
At first this seemed like the perfect mattress. Very firm with a comfy pillow top. Now its not even 2 years and it is completely collapsed. I only weigh 150 lbs and there's no kids or anyone jumping on the bed. It just collapsed. Total waste of money.
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Posted by Terri
from Salley, SC
on January 29, 2018
Ive had the mattress 6 days.. Out of the 6 days I have slept good 1 night, due to exhaustion.. I have hurt in my shoulders, neck, and middle back.... The mattress already has a sink hole in it that does not go away.
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Posted by Shelby
on March 8, 2018
My husband and I purchased our mattress about three years ago. This is actually our second one. The first mattress delivered was a) way too firm and b) had a busted seam. Serta replaced the first mattress but the second mattress has still been very firm compared to the one …
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Posted by Hans D
from Houston, TX
on March 14, 2018
I was super excited about this mattress after reading all the reviews online, but when I finally got to spend a few nights with it I realized that it wasn't the one for me. It's far too stiff causing back pain when I wake up in the morning. I'm 165lbs …
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Posted by Jan And A
from Los Altos, CA
on March 27, 2018
Every other bed we have purchased, I had regrets right away. Not this one—except for why didn’t we do this sooner!
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Posted by Linda S
on April 4, 2018
We've both been very pleased with this mattress and its a pleasure to go go to bed at night. It was the only bed I could find that offered a split so that one side is firm and the other less firm. After about 6 months it did begin to …
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Posted by Rob
from Winnipeg, MB
on May 19, 2018
It’s perfect for me I sleep like a teenage kid again
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Posted by Sydney
from San Diego, CA
on May 31, 2018
Ever since I got the bed I’ve woken up every hour and a half drenched kn sweat. I thought it was night sweats. Then I slept elsewhere and I realized it’s the bed. I hate this thing. Do not buy one.
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Posted by Keith
from Frostproof, FL
on June 29, 2018
I bought this mattress for my truck. Being a over the road truck driver I wanted something that would give a good nights sleep and this was it.
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Posted by Alex
from Silver Spring, MD
on July 6, 2018
I feel like I throw my money in to an ocean. Sleeping on this mattress is so painful and not comfortable and I never had this kind of shoulder pain. I developed it since I started sleeping on it, Al
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Posted by Vicky L
from Show Low, AZ
on November 20, 2018
I'm soo unhappy and deprived of sleep. This is the second mattress I've had from this place and both sagged within a month. Now the business says they won't refund my 500.00 bucks. The beds make my hip bones hurt and sometimes my arms fall asleep. Very dissatisfied.
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Posted by Layla
on May 22, 2019
I had high Hope lately for this mattress. Unfortunately, they were not met. Since it was delivered we have had poor sleeps. Seems soft and plush but as you lay on it overnight you feel the springs digging in at your pressure points (hips and shoulders for side sleepers). If …
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Posted by Sonnet
from Saint Paul, MN
on February 9, 2016
We bought the Serta Paula Deen Whitaker Sunset Memory Foam mattress after trying it out in the store & loving it, & the price couldn't be beat. About two months into owning & sleeping on this mattress I noticed that my side of the bed was not springing back during …
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Posted by Jenny
from Pullman, WA
on May 18, 2019
This mattress was amazing for about 8 years, this last year however, the dips from our body impressions are just too deep now to provide a comfortable sleep for those with back or hip pain. I should note that my husband doesn't have any issues with the bed or dips …
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Posted by Bradly
from Winter Haven, FL
on March 25, 2019
Very nice mattress for the price. The mattress is a little firm but overall I like it!!!
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Posted by Terry M
from Memphis, TN
on July 23, 2019
This mattress has me and my wife back neck shoulders hurting. I hate this mattress. This is the 3rd replacement for our adjustable base bed. This mattress is not good for the adjustable base beds
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Posted by Paul
from Woodway, TX
on September 28, 2018
At first i thought it was a fake one it's such a menace until the manufacturer confirmed by tag number it was made by them but they discontinued this month making it so i am screwed don't willing to exchange for a usable one it seems like i got a …
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Posted by Dianne
from Mountlake Terrace, WA
on June 9, 2020
Not any better than cheaper beds.
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Posted by Val
from Margaretville, NY
on July 6, 2020
Expected soft top to provide comfort for me while the main part of bed would provide some firmness and support for my husband. It achieved this in the first 2 years. Now it is ridiculously unsupportive for both of us. We sink so much that it takes several attempts to …
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Posted by lou
from Spartanburg, SC
on July 12, 2020
So, I've had it since oct 2018. It's at my second house (mountains). Does NOT get that much use. I'm pretty big. 6'1" and 250. My GF is much smaller - 5'4" and 115. She' fine with it. It's too soft and when I re-adjust, there is a bounce/wave. I …
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Posted by Steve
from Marshfield, MA
on October 23, 2020
This King Koil product was discontinued some time ago, but the retailer who's been in the mattress business for 30 plus years, had it in his overstock warehouse, I tried it out and was given time to consider it. His other King Koil was a 2019 Luxury line marked down …
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Posted by Matt
from Inman, SC
on October 25, 2020
I agree with the others who have stated that this mattress wears out ridiculously fast. We have had the mattress for less than two years, and my wife (a slender woman with lower spine issues) can no longer sleep on it because she wakes up with back pain every morning. …
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Posted by Karla
from Chapin, IL
on November 11, 2021
We have owned this bed for 20 years. When we went to look at beds wasn’t even shown this bed. We fell in love with the pillow top before anything else. We loved the fact that when some gets up, you didn’t feel that. We have slept very well on …
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Posted by Craig
from Whitefish, MT
on January 6, 2022
Soft for Ladies, Supportive for Men, up to 300 pounds. Good American Made 789 Pocketed Coil with the extra Nano Coil layer, Latex, and Copper Memory Foam
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Posted by ron
from Basehor, KS
on February 19, 2022
Worst mattress we have ever purchased. We had a similar mattress that was over 10 years old that held it's firmness and is still firm. I would never purchase this mattress and not likely to purchase another mattress from this manufacturer.
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Posted by Linda
from Skillman, NJ
on July 16, 2022
This is the worst mattress I’ve ever slept on - and that’s including cheapy mattresses from when I was a struggling 20-something. I’ve been sleeping on it for a week and I’m not exaggerating when I saw I can barely walk. After a night’s sleep, I can’t find a single …
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Posted by WILLIAM R
from Long Beach, CA
on January 5, 2018
This the best bed my wife and I have ever slept on. We are very satisfied with this bed. We'll get another when the time comes may years from now.
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Posted by mitzi
from Odessa, TX
on March 7, 2018
This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will …
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Posted by Andrea
from Buffalo, NY
on December 9, 2020
Loved the bed. Child with special needs soiled it. Stanley Steemer came out & cleaned it. It needs to be out of the house. But I want another one.
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Posted by Marc O
from Nepean, ON
on August 22, 2010
I was in the market for a new mattress for a long time and I finally purchased this king size mattress and boxspring at Sleep Country in Ottawa. Perfect sleep and my partner is not waking up at night because I tend to toss and turn alot
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Posted by Jamie Z
from Millbrae, CA
on December 6, 2009
Love my Westin Heavenly bed mattress by Simmons. By far, the most comfortable sleeping experience I have had.
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Posted by Daniel P
from Longmont, CO
on March 10, 2013
Great mattress until it starting getting huge indentions where my wife and I sleep at night. We rotated this mattress every month and now that we have had it for almost 3 years the mattress is very worn in where we sleep. It is a king size but now only …
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Posted by Heidi
from Sarasota, FL
on December 23, 2017
Within a year matress developed a sag on the side and a lump in the middle.
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Posted by Penn
from Fargo, ND
on May 8, 2018
Posted by Mike
from Edmonton, AB
on March 13, 2020
Biggest ripoff. The Brick is the worst company to deal with after up selling all the other shit to make sure the warranty is good on it. Then want you to jump through hoops to use the warranty. The mattress is like rolling hills.
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Posted by Nicole
from Trossachs, SK
on May 14, 2019
Wasnt even year old and put in claim for warranty because middle of bed has huge divet and no support. Hard not to roll into middle of bed when trying to fall asleep
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Posted by Ronald G
from Aiken, SC
on September 15, 2012
I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it …
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Posted by Kara
from Spring Hill, TN
on July 10, 2018
We've had this mattress for just 3 years and it is excessively sagging. It actually started in the second year of use, but unfortunately I didn't look into the warranty on it. I think I was in denial that this new-ish mattress was actually deteriorating so quickly. I wish I …
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Posted by Tim
from Embrun, ON
on January 5, 2023
We liked this mattress at first but after 1.5 years, the top started to puff up in one spot around 2.5 inches high, 10 inches long and 1.5 inches wide. We tried to submit a warranty claim with Sleep Country. We took the photos they wanted with a stick and …
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Posted by Fred
from Watsonville, CA
on March 29, 2018
I bought this at mattress firm two days ago. My sciatica is acting up, it's been fine for years. My mid back was sore all day yesterday and my wife's back is sore today (She didn't want to try it the first night). She does not want to try it …
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Posted by Charles
from Powhatan, VA
on September 13, 2019
Yes, good price and service but who cares .... I sleep well and that is what I care about. I work hard and need my rest and this bed does it.
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Posted by Lori T
from Marshall, MN
on November 7, 2013
I recently purchased a Sealy Posturepedic Beautyrest Lorena Heights pillow top mattress and have been sleeping on it for the last 2 weeks. So far I’ve been very happy with the purchase. I have been sleeping more soundly and do not wake up with any aches or pains. The mattress …
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Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
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Posted by Lee
from Queensbury, NY
on June 23, 2015
So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed …
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Posted by Dawn
on July 15, 2020
This mattress keep me up not able to get comfortable. Body aches.in the morning. Just horrible. My cats love it. Just bought a new one! This is going into the trash !
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Posted by Theresa H
from Saint John, NB
on January 30, 2013
This mattress did not hold up. Sags after 5 years and pillow top sags to one side with indentations around edging. Very poor customer service. I was flatly refused any compensation It is garbage after 5 year. Buy at Sears, Don't buy from a mattress gallery
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Posted by Gee D
from Philadelphia, PA
on November 10, 2010
This mattress is complete garbage. Its so bad that the company doesnt even honor their warranty with it. If you enjoy back pain and sleepless nights than this is definitely the mattress for you. I personally would be embarrassed as a company to make a product so terrible. I guess …
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Posted by Michelle
from Saint George, UT
on March 5, 2016
The bed, mattresses and box springs was selected by an interior designer when we moved into our home. Big mistake. Do your research and pick your own mattress and expect to pay high dollar for a comfortable sleep. My husband couldn't sleep because the mattress left a huge impression on …
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Posted by Carol
from Knoxville, TN
on December 2, 2014
We purchased this mattress three months ago & can stand it no longer! My husbands back is killing him, it is extremely hot, and it is already sagging after only three months! WE explained my husbands back problems to the salesman and he assured us this mattress is what he …
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Posted by Raylene
from Chiefland, FL
on October 6, 2016
This mattress has given us a problem from the start. The pillow top shifts so that one side hangs over. I've had to rotate the mattress and reshape it. Now I have flipped it over to see if I can get a decent night sleep from the underside. This is …
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Posted by Karen S
from Aurora, ON
on January 7, 2014
I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a …
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Posted by Kathy S
from Van Nuys, CA
on January 19, 2011
Huge valley in 3 months. To turn over, we must reel back and get a running start to roll up out of the hole. Back, neck, and shoulders hurt really badly in the morning and sometimes the middle of the night. WE HATE THIS BED. Less than 3 years and …
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Posted by Ronda
from Clinton, PA
on March 30, 2014
I have had this mattress for little over one year. It sinks and sags. when you wake up in morning feels like you have been run over by a truck. horrible.
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Posted by Jim C
from El Segundo, CA
on May 25, 2013
The mattress looked and felt very nice when I purchased it. Only a few years later and it sags more than an inch. I've been attempting to get Serta to honor their warranty for four months now. Two Serta inspections and numerous calls and emails later and I'm still stuck …
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Posted by Mel
on April 16, 2014
We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock …
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Posted by Desiree D
from Detroit, MI
on September 22, 2014
When choosing your next mattress, with your mate, make sure both of you are comfortable with your side of the mattress. I am truely happy with our recent, purchase, but it has been utter horror from lack of comfort and sleep, regarding my husband.
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Posted by Annice U
from Detroit, MI
on August 6, 2014
Posted by Jessie B
from Detroit, MI
on August 5, 2014
I bought the floor model top mattress in the store I layed on it, it felt good, once I got it home one side of it was lower than the other side where people sat on it, I didn't fill all of that when the salesman put it on the …
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Posted by Lawrence L
from Clinton Township, MI
on September 16, 2014
At first it was fine, but over time it seems to degrade in quality. Obviously, it's not worth the $800 I spent on it. Could have gotten something a lot nicer for cheaper. Sadly disappointing.
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Posted by Troy &
from Atlanta, GA
on September 14, 2014
Posted by Lloyd
from Marion, NC
on October 6, 2014
These mattresses are more comfortable than the mattresses we have purchased costing more than twice as much and they are just as durable as the highly advertised ones we have. Glad I found this mattress company in 2007.
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Posted by Kene
from Tallahassee, FL
on March 10, 2015
Bed.in.a.Box can go toe to toe with any of those bigger name beds for a fraction of the price. Every person deserves a good nights rest and the people at bed.in.a.box has made it possible. This mattress came in 3 days rolled up surrounded by plastic and once it was …
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Posted by Kyle N
from Troy, MI
on August 6, 2014
This mattress was not what we thought we had bought when we got it home. This was already the second one from the store, we had returned it once for a softer mattress. Unfortunately the store only lets you do that once. So we were stuck with this one. We …
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Posted by Bradley S
from Linthicum Heights, MD
on September 3, 2016
Ordered a medium after testing mattresses at the Nest store in NYC. Found the medium too soft after using it for a month. Called Nest to replace it with the firm version. The person I talked to suggested the "new" medium which is firmer than the "old" medium. Got the …
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Posted by Courtney M
from Providence, RI
on August 4, 2016
This is out third and FINAL mattress in three years. After a memory foam with no support and a Stearns and Foster too firm, we finally got it right with the 'medium' Alexander mattress. We look forward to getting into bed each night. Both of us have neck/shoulder pain and …
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Posted by Mirian P
from San Francisco, CA
on September 14, 2016
I loved it the first weeks but soon I developed hip pain and was very hot at night. I changed the base and bought an Reverie adjustable one but it did not help. I ended up returning it. The customer service was excellent. I liked the mattress but I made …
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Posted by Christopher I
from Lexington, SC
on August 17, 2016
Too expensive, the foundation is made from cheap pine, and the mattress is very hard, does not give. I have had to put a memory foam topper on the bed just to sleep, but this is a less than optimum solution.
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Posted by Anne G
from Largo, FL
on August 12, 2016
Best sleep I have had in years! I highly recommend this mattress! Make sure you pick up a couple pillows as well. They are divine!
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Posted by Adam B
from San Diego, CA
on August 30, 2016
This is by far the best mattress I've ever had. My previous mattresses were all traditional spring mattresses. After getting married, I didn't realize how much motion transfer played a role in good rest. We tend to move around more than I thought, which would affect the other person sleeping …
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Posted by Anna A
from Brooklyn, NY
on August 23, 2016
The first week of sleeping on the Alexander mattress my partner would break out in laughing fits because this bed is so comfortable. You really feel like you're floating. While the laughing fits have subsided after 6 months (we're spoiled now), this mattress is just as great as when we …
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Posted by Ellen R
from Saint Louis, MO
on August 5, 2016
Other than occasional neck pain from childhood injury, my morning comfort level and quality of sleep is better than I've had in several years. Low back pain has virtually disappeared and with the additional support of a body pillow I seldom feel hip or knee pain which had been chronic …
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Posted by Darren A
from Honolulu, HI
on August 17, 2016
Only problem I have with this bed is, the heat caused by the memory foam. The heat causes me to sweat alot, especially my lower back and legs. I will wake up from a nap because of the uncomfortable heat and sweat.
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Posted by Richard A
from Bogart, GA
on September 15, 2016
For the money this is a good mattress. I wish it was a little softer but that is a personal preference. Overall it is better than most mattresses.
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Posted by Julian E
from Thousand Oaks, CA
on August 18, 2016
The mattress has changed my sleep, I wake up maybe once during the night versus 4 or 5 times.
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Posted by M K
from Lopez Island, WA
on August 4, 2016
So very comfortable. Slept on a foam mattress previously,which was very comfortable but I like this better. I don't collapse as much into it but look forward to climbing in and am quite happy through the night. Chronic shoulder pain is somewhat better and I am able to find comfortable …
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Posted by Amanda S
from North Beach, MD
on September 14, 2016
We just love this mattress. I bought it based on other reviews and couldn't be happier. Thank you!
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Posted by Chandra S
from Boulder, CO
on August 23, 2016
If you have back, neck or shoulder pain, or any type of chronic pain for that matter and need a soft, yet supportive bed, DO NOT get a latex bed. I researched beds for weeks before I finally decided on the Nest bed, but unfortunately no matter what anyone's personal …
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Posted by Caitlin M
from Newton, NJ
on August 19, 2016
Slightly softer than expected. I kind of wish we went with the firmer option, but overall it's very comfortable.
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Posted by Rachel S
from Shawnee Mission, KS
on September 13, 2016
Love the mattress for the first few months, but I'm concerned about how long it will last. My husband and I have noticed we sink down much farther into the foam than we did the first few months (and we are not large people).
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Posted by Michael B
from Louisville, KY
on August 30, 2016
We already "sold" at least two mattresses to different friends of ours. Every time the conversation turns to the issue of mattress selection or purchase we jump right in. Our experience with NestBedding was nothing short of amazing, both during purchase and exchange (we chose softer version initially and company …
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Posted by Amanda W
from O'Fallon, MO
on August 30, 2016
Very comfortable mattress but has lost much of the initial support over the year I've owned it. Additional, I suffer from a back pain and this mattress does not support me in the way I need it to.
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Posted by Teresa K
from Largo, FL
on September 14, 2016
Met my expectations based on reviews I read. Comfortable, slightly undersized for king when fully expanded so box spring is visible from top view-not really a problem with use but just a little strange.
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Posted by Jorge M
from Washington, MI
on August 5, 2014
I have changed this matress once afyer 6 months, and I am having the same problem again, it is like i am sinking, I called gardner white to have them change my mattess for second time but it doesn't meet de deformation spec, so I need to wait for more …
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Posted by Deborah D
from Troy, MI
on August 6, 2014
Can't believe that after less than one year, the mattress had our impressions in it.
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Posted by Dwayne N
from Harriman, TN
on August 5, 2016
I weigh 225# most of it is in the middle and I'm a 100% side sleeper. Today is day 39. This mattress was great for the first few days, then started causing pressure pain at the hip which seems to be getting worse. Wife don't like the top cover, the …
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Posted by Charles C
from Kent, WA
on July 30, 2015
Wife thinks it's hard however she sleeps ok on it.
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Posted by Jodi
on September 3, 2014
Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing
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Posted by Mike
from Spartanburg, SC
on November 19, 2016
Wanted for years to get a Serta mattress and this has been a huge disappointment. The pillowtop has rolled up in places and the springs under our backsides feel like they have collapsed. This keeps you from being able to sleep comfortably for any long period of time. Neither of …
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Posted by Judy
from Kissimmee, FL
on January 19, 2017
I don't think any mattress should depress like it has in less than one year, on both my side and my husband's. We each weigh about 180 lbs. No satisfaction from Serta or Sit and Sleep
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Posted by Patty
from Gibsonville, NC
on February 12, 2017
Have been mattress shopping for a while with bad results tried beautyrest for 30 days. After a lot of pain my sister recommended the icomfort I love love love this bed if I could stay in it full time I would.I am a side sleeper who loves a soft mattress …
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Posted by Matt
from Beverly Hills, CA
on March 14, 2017
Mattress is fine if I get out of bed right after waking up but if I lie in bed even for just 20minutes then I end up with a sore back. I called Sealy to see if they had any recommendations multiple times and never got a call back so …
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Posted by Aren
from Lafayette, LA
on July 14, 2017
We are trying out a Bear Mattress right now. My wife and I have been sleeping on it for about 90 days now. We like the way it feels when we are on our backs. It's easy to move around on and the motion transfer is good. We do find …
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Posted by Dana
from Vidalia, GA
on August 4, 2017
Had to keep due to child voiding warranty with a nose bleed. Hated it for years!
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Posted by Chris D
from Seeleys Bay, ON
on May 25, 2018
I bought this mattress because I didn't want to lug my old one up a turning staircase by myself. I didnt want to bash my new staircase railings or walls, but it was probably more out of laziness. But it turned out to be such a comfortable mattress. I dont …
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Posted by Kasey F
from Punxsutawney, PA
on August 31, 2016
This mattress has met and exceeded all expectations. Great value, especially compared to traditional furniture stores. Ordering, shipping, setup and use have all been worry-free. We have been using this mattress now for about 12 months with no complaints.
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Posted by Karen Q
from Tarpon Springs, FL
on May 25, 2018
When we first got this mattress we were coming off an adjustable air bladder bed that we could not get support from and tired of the crack in the middle ....The Alexander was heaven. The mattress slept good, no odd smells, felt supportive and definately provided us a better nights …
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Posted by Erila
from Duluth, GA
on October 6, 2017
In 6 months, it was worn,
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Posted by Bethany B
from Kaysville, UT
on March 1, 2018
Great quality, just too soft for us. On a scale from 1-10 (with 10 being a brick) my husband and I were looking for a 7. This mattress is a 5.5 in softness. The company was fabulous to work with and the mattress was high quality. We just wish it …
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Posted by Trina S
from Glenside, PA
on March 1, 2018
The one thing I don't like is how soft the edges are....I don't sit on the bed too much but when I do, the edge of the bed does not support me as much as I wish it did.
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Posted by Brett J
from Bonaire, GA
on March 5, 2018
1 yr down, glad we bought this mattress. Didn't want to shop in stores. Read lots of reviews and this seemed like the best fit for us. So far, seems to be great quality and we love our bed! Made in USA!
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Posted by Garnet A
from Bridgetown, NS
on May 25, 2018
This is the best bed we have owned.
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Posted by Rose
from Stow, OH
on March 15, 2018
No problems in back since had mattress
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Posted by Andrew L
from Durham, NC
on April 4, 2018
Fantastic bed with a hassle free purchase method. Bought one bed from Nest and it was a bit firm for my liking so I donated it and got my money back right away without any issue. I ended up purchasing a different bed from Nest since the first one was …
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Posted by Jacmary S
from Islip, NY
on April 6, 2018
Gave this bed a fews months as advised by nest bedding, this mattress made my back pain worse. Everyday I woke up hot with lower back pain. Before I knew it, it was too late to get a refund. Lost 1,300 plus had to get another mattress from a different …
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Posted by Cindy
from Morristown, TN
on October 3, 2017
My husband is a hot sleeper and this bed just works for us. We both sleep like babies on it. Great for side sleepers. We are very pleased with our purchase. When this finally wears out, we will buy another!
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Posted by Michael M
from Oakland, TN
on April 23, 2018
Buying a mattress online can be an imposing proposition however the Nest company and their high quality products make it a great overall experience. The mattress has been great and I would purchase one again.
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Posted by Kasey C
from Arlington, VA
on April 23, 2018
Had to get rid of the mattress due to discomfort in my neck/upper back when waking up in the morning. I was also sleeping hot. Unfortunately, we had to donate the mattress because we had used it for 6 months and the warranty expired.
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Posted by JERRY B
from Arcadia, CA
on December 15, 2017
have not had a good nights sleep since we bought it, if you take it back and upgrade me to a better one I would be very pleased thanks for asking Jerry Brascia
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Posted by Masoud
from Guelph, ON
on November 17, 2017
I wake up from heat in the middle of the night. And have a sore shoulder since I am a side sleeper. Thinking to buy a softer one and one with cooling effect !
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Posted by Dan & Jennifer F
from Newport Beach, CA
on January 3, 2018
Quickly developed impressions on each side, with ridge in middle. Don't think it is wearing properly.
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Posted by Tracey R
from Campbell River, BC
on May 26, 2018
I have tried so many types of beds in the last 20 years - I wake up almost everyday without the pain I used to wake up with - I would be crippled in the mornings and this bed has really helped be start my day in a much more …
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Posted by Kristi K
from San Clemente, CA
on May 9, 2018
I have slept in this bed a few times and got a good night sleep. Your company graciously gave me the mattress for my Airbnb and my guests love it. Thanks so much!
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Posted by Gregory G
from Grand Rapids, MI
on May 9, 2018
I had some issues with the matress but it was past the return timeframe so it wasn't entertained by the company.
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Posted by Catherine R
from Orangeburg, SC
on May 9, 2018
This bed is amazingly comfortable, but after only 1 year, has developed body indentions where my husband and I sleep (we are average build and weight). It is still just as comfortable, but I wonder how long it will hold up. It does sleep a little warmer than a traditional …
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Posted by EMILY
from Lake Worth, FL
on July 11, 2018
over exceeded my expectations..was shopping for an inexpensive mattress for guest room..They all want to take it home with them when they leave..This mattress is far superior to the $2,000. Mattress on my own bed.. Many a night I sleep in the guest room just to get a good nights …
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Posted by Jacqueline
from Camp Hill, PA
on July 21, 2018
If you like a really firm mattress (as I do) this is the one for you. It does not have extra luxury padding on the top; so you don't get hot during the night. Highly recommend
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Posted by Erica R
from Provo, UT
on March 27, 2018
Amazing. I didn’t realize how much of a difference a good mattress could make. My partner and I both have had back pain for years and after getting this mattress our back pain has basically disappeared. (If I’m out of town to camping I feel the pain again almost immediately.) …
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Posted by Marygu
from Albany, OR
on November 11, 2018
Excellent mattress, tried several top end mattresses before, none compared to this one.
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Posted by Skyler
from Gardnerville, NV
on March 22, 2019
We have been very impressed with this mattress (Double). It is for the kids by dad often falls asleep on it while tucking them in. It is very comfortable, holding up well and we would buy again.
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Posted by Bradley
from Wake Forest, NC
on June 12, 2018
I bought two twin mattress xl of the Dream Lux LX710. It was the best feeling mattress in the entire store and I did not mind paying the premium price. Being 14" mostly consisting of high-density memory foam, I realized it would have a possible long break in period. After …
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Posted by Sakinah
from Danville, VA
on April 29, 2019
I had hoped this mattress would provide me relief, but it is a failure of a design. Before one month after my purchase this mattress has a sunken hole 6" or more in the middle and I am in constant pain. This mattress has caused a slip disc in my …
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Posted by Tom
from Paso Robles, CA
on January 25, 2020
The edges sink and when rolling over the center does nor recover, it is liking falling off a hill. It is high in the middle and sunk on the edges. Today I am taking it back to BigLots for an exchange.
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Posted by David
from Snohomish, WA
on June 23, 2020
We have had this bed for a while now and it's just way too firm. How we've gone 5+ years with it is because we got a mattress topper that has worked pretty good, but this was probably our worst purchase. Teaches us to not listen to the sales guy …
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Posted by Cheryl A
from Demotte, IN
on September 2, 2020
It is such a huge disappointment. It's very uncomfortable. I wake up with my back and hips hurting so much that I have been sleeping on the couch.
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Posted by Maria
from Modesto, CA
on November 9, 2021
I will never buy a mattress with springs again! It’s a little too thick, but maybe it needs to be to give the comfort that it does. I bought the “display model” because they weren’t getting any more of that Vera Wang mattress. It had a few marks on it …
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Posted by Rebecca
from Gilbert, AZ
on July 25, 2022
I have spinal stenosis in my lower lumbar and cervical stenosis causing bad neck pain. I have 3 plates in my cervical spine and two in my lower (lumbar) back. I need my hip resurfaced as well. This has been the best bed I have EVER owned! However, it took …
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Posted by Valerie
from Carol Stream, IL
on September 16, 2022
When we purchased this mattress it was to replace a 15 year old traditional mattress that was just showing signs of wear. We paid just over $3000 for it and expected that it would last us at minimum a few years and with all the high tech crap in it …
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Posted by Joanne F
from Hyde Park, MA
on June 29, 2013
This is my 3rd Macys bed. Stearns n Foster. Firm bed. English Meadow. Sunk in middle. Now, this Beautyrest Black Label $2000.00 Kamryn Firm bed, has done same thing. After few weeks, it sunk. Like Titanic. I am 5' 4", 148 lbs. Avg USA weight for female (true!). And I …
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Posted by Jay
from Dothan, AL
on May 14, 2020
or not. Mattress is super comfy when u sit on it & even when u lay down. Its ultra plush & feels great initially. I sleep mostly on my side, occasionally end up on my back. Upon waking every morning, instead of waking up rested & refreshed, it feels like …
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Posted by Amanda
from Billerica, MA
on March 5, 2018
We were at a store buying a mattress for our 4 year old and decided to look around for ourselves as our old Tempurpedic was getting really worn. This model was recommended to us by the sleep specialist based on our body types and sleep positions and preferences, and of …
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Posted by Diane
from Indianapolis, IN
on August 18, 2021
After 5 nights of sleeping on this new, not so cheap mattress, there is a butt indentation. Emailed BeautyRest, gave them information (no copy of receipt), and they emailed me back in 2 business days. They asked for tag information (already sent a photo) and a copy of the purchase …
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Posted by Diane
from Milford, MI
on May 20, 2022
We feel like it has sunk in the middle terribly. This started after only two years. I hate this mattress so much. I CANNOT believe that we want a new mattress after owning this less than 4 years. I am never comfortable and my shoulders, back and neck hurt every …
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Posted by Sylvia
from Qualicum Beach, BC
on July 18, 2017
Have enjoyed this bed but my husband has a very large hiatal hernia and needs to be able to elevate the head of the bed. We have bought adjustable twins with the identical mattress as we know we will be comfortable.
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Posted by Lin M
from San Mateo, CA
on October 18, 2013
we got a queen sized plush mattress at Macy's. Was told it was one of their best Simmons mattress. It felt great for the first 3 years. Then the padding on the mattress compressed enough that created deep enough body depressions that it started to give us back and neck …
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Posted by Mary
from Freehold, NJ
on November 2, 2019
This Simmons Exceptionale pillow top mattress is the best I've ever owned. If the Exceptionale is still around when my current one needs to be replaced...I intend to buy it again. My son has the Queen sized Simmons Exceptionale and he just raves about it. Two mattress winners in the …
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Posted by Char
from Sun City, AZ
on April 14, 2017
16 years and it is time to put this old mattress out to rest (pardon the pun) I have loved this mattress, so many times curling up in my bed and enjoying the feel of luxury. But it has developed a "divit" and it is time to go the the …
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Posted by A
from Spanaway, WA
on October 29, 2017
Very disappointed in this mattress, for as much as we paid for it the body impressions were so bad we had to stack blankets in the "trenches". Thankfully the customer service and warranty covered it and we were given a replacement (not the same mattress either).
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Posted by Peggy
from Pflugerville, TX
on June 14, 2019
I paid a fortune as a student to this mattress. After 18 months it loosened. It was not supporting my back. I woke up with terrible back pain and it was so unbearable that I just replaced it after 20 months
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Posted by Liza W
from Indianapolis, IN
on October 17, 2017
When we entered the store to purchase a new matters we were desperate after recently purchasing one from a store that closed and e could not get warranty met. We put our trust in the salesperson and store because the are "Well Named" / big matress chain. We have had …
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Posted by Jennifer H
from Suamico, WI
on April 8, 2013
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as …
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Posted by Ilir D
from Macomb, MI
on September 18, 2014
I wanted to return it. A guy came to measure how low is the mattress after this uses, but he didn't approved the return. Now I'm stuck with this mattress
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Posted by Cathy
from Winnipeg, MB
on June 23, 2016
This mattress started sagging with a few months. It is 7 months old and I dread going to bed at night knowing I will have very little sleep and a sore back in the morning. It is the worst mattress I have ever owned and was the most expensive.
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Posted by Michelle L
from Oakland, MI
on October 11, 2014
I feel we got a lemon mattress. It started to sag in less than a year and keeps getting worse. Already put a piece of wood under it.
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Posted by Pat
from Pompano Beach, FL
on March 30, 2014
Bought this bed less than a year ago and it already has body impressions in it. Not happy with how quickly the bed seems to have worn out. We are average weight people and to have the bed have "body impressions" already is unacceptable in our opinion. Since it is …
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Posted by Laura A
from Canton, MI
on August 7, 2014
I enjoy my bed, I get a really sound good night sleep. No tossing and turning, just a great goodnight sleep!!!.
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Posted by Gail B
from Clinton Township, MI
on September 22, 2014
I like the firmness in some of the areas, but one side of the mattress seems to slump on the side and is not as firm of soft like the middle.
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Posted by Gwendolyn C
from Pitman, NJ
on January 6, 2014
I have only owned this Mattress, for about 4 days, but I am impressed about how well I am now sleeping,I purchased it from Raymour and Flanigian at a pretty reasonable price ,I purchased a Plush pillow top,which was a little firmer that I expected ,but it is comfortable so …
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Posted by Shelby
from Dunnellon, FL
on April 5, 2018
Purchased matching mattress and box spring. First mattress failed within a year. Got a new one under warranty and now our second one has failed in the exact manner. Body impressions on both sides within one year. Technition measured body impression to be 1.75" max on one side. Unacceptable for …
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Posted by Hope
from Clinton Corners, NY
on March 28, 2020
we bought this mattress when I was pregnant with my 5 yr old...I immediately developed hip pain. I thought it was because of being pregnant until my husband also developed hip pain. We have had this mattress for five years and have hated it for at least 3!! it was …
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Posted by Joan
from Saint Petersburg, FL
on July 19, 2015
The pillowtop foam became compressed, so we were each lying in a hole, with a ridge between the two of you. It's too soft and gave us backaches. Additionally the whole mattress began to arc down on one side, apparently unable to handle my husband's 230 pounds. This all took …
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Posted by Linda
from Fort Collins, CO
on December 22, 2016
We bought this for our new house right after we got married 3 yrs ago. I have not had a good night's sleep in 3 yrs. I had some back issues before we bought the mattress, and then 6 months later I had pinched nerve in neck, spinal numbness, restless …
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Posted by Mat
from Middle River, MD
on September 13, 2017
My wife brought her pillow top with her when we moved in together a handful of years ago and i never really loved it. It was about 10 years old when we replaced it and my god I didnt know what I've been missing. Huge step up in comfort. I …
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Posted by Phil B
from San Jose, CA
on October 21, 2020
Firm enough for me, plush enough for my girl. Stay cool, good support, sleep soundly.
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Posted by Deborah C
from Detroit, MI
on September 17, 2014
I had a mattress that, after 12 years' use, needed to be replaced. I decided to first try the foam mattresses and mattress toppers, but the chemical odor they emitted was intolerable and they were too hot. So, I went to Gardner White and decided to just try out mattresses …
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Posted by Ash K
from Temecula, CA
on February 18, 2013
Paid a few thousnads dollars for the worst mattress I have ever purchased in my entire life! My 8 year old mattress I had was better than this! Eventhough Sleep Train & an independent company told me indeed my mattress is defective and was since day 1, Simmons will not …
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Posted by Cathy S
from Lake Mary, FL
on September 28, 2015
This is the absolute WORST mattress that I have ever owned, and was not cheap either. It sinks in the area where you lay and the outer area is the only part that stays firm. I only weigh 115 lbs and am the only person to ever sleep in this …
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Posted by Shirley A
from New Bedford, MA
on August 31, 2016
This Mattress is a Dream come true fits all my needs and So Comfortable Thank you! Tom Cook At 319 State Road North Dartmouth , MA 02740 Store you took the time to make sure everything was just right for me The Great Customer Service was very much Appreciated I …
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Posted by Robert
from Tulare, CA
on February 23, 2017
WARNING do not buy anything from this company they do not even respond to your complaints. A one star rating is too high
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Posted by Tia
from Tifton, GA
on March 27, 2019
Beyond my expectations. Im buying another one this week, a king. Also, a Queen for my guest bedroom!
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Posted by Nancy L
from Crivitz, WI
on April 18, 2011
We are so disappointed with this pillow top bed. It is too hot, there is no support in the middle of the bed. We slide down into a deep hole in the middle of our queen. Our store gave us no support, so will call Serta directly to get some …
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Posted by Kim
from Spartanburg, SC
on March 8, 2016
Before we got this bed, I had a Sealy plush mattress, which in my opinion, was the most comfortable mattress ever! Even on nights when I couldn't sleep, I could still lie in the bed and feel comfortable and not hurt. With this Serta mattress, I can not lie there …
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Posted by Jon
from Prospect, KY
on October 29, 2014
I did a lot of research before buying a bed, and I am glad I did. I chose to buy the 11" memory foam mattress from BedinABox along with the foundation and bed frame. All were shipped quickly, and the overall cost was about a third as much as their …
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Posted by Alan D
from Charlotte, NC
on November 12, 2012
After only two months, our King Serta Bellagio pillow top has two sag areas where we sleep, and now it is noticeably raised in the middle! We are a normal weight/slim couple and it's hard to get into the middle because we slope back down to the sagged areas!
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Posted by Mary
from Savannah, GA
on July 18, 2014
I bought this mattress in January of 2013. It is sagging a lot on the side of the bed that I sleep and it makes it very hard to get comfortable.
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Posted by Joette U
from Homosassa, FL
on July 8, 2013
Mattress was great until the filling separated and a deep depression formed. The purchase place, distributor, and home company have refused to replace under warranty.
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Posted by Carol H
from Pompano Beach, FL
on October 12, 2012
Would not buy, ever again. Feel cheated. Horrible back pain, cannot turn in bed, can't get out of foam depression. Horrible warranty, by company and dealer. Do not patronize
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Posted by Jane A
from Fernley, NV
on March 18, 2013
I live in a very small town where the ONLY furniture store sells nothing but Southerland mattress. I know that this company has a terrible reputation, but thought, "how bad can it be." Ha!!! My sofa is more comfortable than both the gel foam Omni-Tranquil for over $1000.00 or the …
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Posted by Joe C
from Ukiah, CA
on December 6, 2011
After about a year, this mattress will sag. It will get uncomfortable, and ultimately need to be returned. This has a 10 year, 10 year, and 0 prorate. However, your retailer needs to send it back to Cannon, and they have to make up their mind on whether to repair, …
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Posted by Alisa T
from Pearland, TX
on August 5, 2012
My husband and I love this mattress. We bought an entire house full of new furniture new sofas and all and seem to always end up watching tv in the bed because it is the most comfortable spot. After trips we are always so excited to get home to our …
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Posted by Craig T
from Murrysville, PA
on October 19, 2010
I weigh 190lb, and sleep alone....within 6 months I noticed serious sagging in center of bed where the saleperson pitched about alll of the support and the double springs,blah,blah,blah. Well I will tell you it feels like they forgot to install any springs, there is absolutely no spring back whatsoever....I …
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Posted by Rose P
from Raymond, CA
on March 31, 2012
We had this mattress 2 year when we justs couldn't take it one more night. So I called Mark Blake owner of Matterss Store in Merced and Atwater Ca. He listened to the problem and said they would replace it. That was Great we thought our problem was solved. They …
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Posted by K L
from Burnaby, BC
on September 30, 2012
This is our 5th bed that we have purchased and we had always heard about Tempurpedic mattresses being the best and most comfortable. The salesman was very educated with the details of mattresses and sold us on the new iComfort offering from Serta mainly because of the reduced smell and …
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Posted by X G
from Stow, MA
on July 10, 2013
We ordered this bed on 6/5/13. There appears to only be 1 customer support person and she is AWFUL. She does not return calls, emails or txts. She will not let you talk to her manager. The bed finally came 30 DAYS LATERr after being back-ordered (un-be-knowst to us). It …
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Posted by Pamala S
from Savannah, GA
on September 1, 2013
Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.
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Posted by Joyce
from Walterboro, SC
on February 25, 2015
This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back! This site would not …
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Posted by Bobbie K
from Rio Rico, AZ
on May 14, 2014
thank u to mike Stewart for resolving issues
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Posted by Stacey
from Ely, NV
on February 23, 2015
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated …
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Posted by Sandy
from Jacksonville, FL
on April 9, 2015
I bought this mattress because of all the good reviews online. It was too soft for us. I contacted customer service and they told me how to adjust the softness,but it is still too soft.I was not able to return it because it was not defective.I just bought the wrong …
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Posted by Sharon
from Pittsboro, NC
on May 28, 2015
I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall …
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Posted by Melissa
on September 15, 2015
In 9 months we started noticing sagging. I have my own sag spot and my husband has his own and there is a massive lump in the middle. AFTER 9 MONTHS!! Purchased a 5 year warranty through the brick and NOPE. It's not sagging enough. Are you kidding me? How …
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Posted by Joel D
from Fairfax, VA
on August 17, 2016
Nest mattress made a HUGE difference for both of us. Wish we had purchased years ago.
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Posted by Joyce
from Evening Shade, AR
on May 12, 2016
Well satisfied with our new mattress. Have only been sleeping on it for one week, but my husband and I have both enjoyed a good night's sleep each night.
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Posted by Raina H
from Hobart, IN
on December 16, 2014
Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.
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Posted by Rebecca
from Morrow, GA
on August 28, 2016
We took your test to help us determine which mattress to buy. Our previous mattress was over twenty years old. This one fit our bill.
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Posted by Cheryl T
from Martinez, CA
on September 7, 2016
We bought the medium mattress and it was too soft. you brought us a firm and we love it. Thanks for living up to your warranty.
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Posted by Daniel
from Arlington, TX
on August 23, 2016
Fantasti support, just right amount of softness. Sleeps cool.
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Posted by Richard S
from Foley, MN
on August 14, 2016
We had a air bed and I kept having lower back pain so decided a mattress was due and researched a lot. Other air,coil, foam. Decided to buy this on line- it had great reviews and now I know why. My wife thought it was to firm at first but …
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Posted by Russell D
from Denver, CO
on August 23, 2016
Only downside is that there really isn't much edge support. When sitting on the edge of the mattress, it compresses significantly. This might matter to some but the comfort of the mattress overall is worth this inconvenience.
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Posted by Ashley B
from Kevil, KY
on August 23, 2016
I do not notice my side of the bed has lost any of its firmness, however, there is a firmer vertical line in the middle compared to each side. I have only had this mattress 5 months.
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Posted by Dan F
from Teaneck, NJ
on September 12, 2016
Satisfied with sleep experience
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Posted by Melanie V
from Alamo, CA
on August 4, 2016
My son seems happy with his mattress. I find when I get on the bed, it feels very squishy and the end collapses. It is on a platform bed but has maximum support. I didn't feel like it was an amazing mattress or that it cost much less than a …
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Posted by Nancy N
from San Carlos, CA
on August 5, 2016
The bed is super cozy and comfy, great for side-sleepers. The question is what happens when I roll onto my back: not sure whether my lower back is getting the support it needs. The jury is still out on this.
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Posted by Leslie S
from Rockville, MD
on August 30, 2016
Very comfortable sleep- just right!!!
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Posted by Ruth V
from Seattle, WA
on September 6, 2016
Wanted to give it 4.5 instead of 4 stars. Absolutely LOVE this mattress! Our only quibble is it does sleep a little warm...for both of us. Not horribly so, but noticeably. I can claim hot flashes, but he's simply too warm sometimes. We even have the 100% wool topper to …
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Posted by Lisa P
from Joelton, TN
on August 11, 2016
This beats the last mattress I bought that was $500, which I thought was expensive for a mattress. That shows how little I knew about decent mattresses. I added a memory foam with a feather bed layer topper to the mattress as I didn't think it was soft enough. This …
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Posted by Diann H
from Littleton, CO
on September 13, 2016
maybe i was expecting a miracle. i really thought i would be able to sleep better on this bed. it is better on my back but i feel like it is still lacking.
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Posted by Hipolito B
from Bronx, NY
on September 15, 2016
bought it for its claim that it is just the right "cushion for the pushin" and all thought that is really relative to the individual user to determine one it's been tried, in my case and compared to others I can honestly say that it certainly does offer the right …
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Posted by Susan C
from Muskego, WI
on August 15, 2016
I knew that we needed a new mattress. I researched online for months. I was very impressed with the description and design. The fact that it was free shipping and free return if I wasn't satisfied was a huge selling point.
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Posted by Lisa C
from Hinsdale, IL
on September 7, 2016
Over the last few years, we've tried a SleepNumber (epic fail!) and a Westin Heavenly Bed (another epic fail). Both of those mattresses developed divots/ditches where we sleep - and we are not huge people. I found a website by some guy who is crazy about mattresses. He reviews tons …
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Posted by Ben F
from Minneapolis, MN
on August 30, 2016
We purchased the Alexander Signature Series with high expectations. And while this is an extremely comfortable mattress, I don't sleep nearly as sound because of shoulder pain I experience throughout the night. I did not have this problem with my previous mattress. I'm a side sleeper and tend to sleep …
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Posted by Robyn S
from Haymarket, VA
on August 31, 2016
Off gassing caused chemical sensitivities. Never slept on mattress. Had to donate it.
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Posted by Carlee
on April 6, 2015
Still too firm... and took forever to get this one after complaining about the grand rapids one... to the salesman that I couldn't sleep at all yhe first three nights... expressed my concerns about it being the wrong one and they postponed twice to getting me this once which is …
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Posted by Muhammad A
from Utica, MI
on August 6, 2014
I used to have problem like muscle ache and body ache in the morning then I bought this mattress from Gardner white believe me I get really good deep sleep and when I awake I feel very fresh.
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Posted by Reed I
from Ridgefield, CT
on September 19, 2016
This is our first non-traditional mattress and we are very pleased to date (one year post purchase). It is more comfortable for both me and my wife, and she is tiny/petite while I am tall/large. We both sleep better, i.e. feel rested in the am, and our only remaining question …
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Posted by Mary K
from New Ulm, MN
on December 26, 2014
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
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Posted by Kae
from Pittsburgh, PA
on December 9, 2016
Gets sag and worn easy after a couple of years
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Posted by Ann
from South Grafton, MA
on November 14, 2016
within a couple of months we were rolling into each other in the middle.
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Posted by GLK
from Venice, FL
on April 14, 2023
The mattress itself feels good, but the perfume smell is very very strong and keeps me up.
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Posted by Barbara W
from Potwin, KS
on May 21, 2014
Felt ok the first week. Hips started to hurt the second week Back and shoulder hurt the third week. After four weeks it started to eat. Not comfortable.
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Posted by Ajeenah
from Mansfield, TX
on May 31, 2017
Have had mattress 17 months and already sags. I wake up with a headache and back ache every morning because the bed feels like the cushion moves around. This bed makes me feel like I'm upside down and the blood is rushing to the top of my head. I have …
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Posted by Marianne
from Gaspe, QC
on August 8, 2016
I find it odd there are no reviews online for this mattress, here's ours. We had bought a kingsdown mattress about 3 years ago - loved it at first, but then it started curving in the middle, and the fabric made it really hot in the summer. My partner, who …
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Posted by Jenn
from Pedricktown, NJ
on February 2, 2018
We purchased a new bed for our son and the salesman suggested this mattress. The was a floor model, it seemed alright, nothing spectacular. We bought it. R&F delivered and set it up a few days later. My son is now sleeping like a log! When we had company over, …
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Posted by Carol M
from Brockville, ON
on May 25, 2018
Warranty left no chance of making a mistake so we ordered one. Best thing we've done for our bedroom. Much nicer than a spring mattress in every way in my opinion. We're likely going to buy another for our spare room and on our advice, two of our adult kids …
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Posted by Martha C
from Whittier, CA
on November 29, 2017
After many attempts to get issues resolved, sit n sleep didn't care. Very unsatisfied with service and product from sit n sleep. This product was returned.
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Posted by Leslie G
from Wyoming, MI
on March 15, 2018
Contacted customer service just a few days after the 90 day free trial. I had been mistaken in thinking the trial was 100 days. Found mattress too soft and it was bothering my back. There was no budging in letting me return mattress. Disappointed that they would not work with …
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Posted by Konrad P
from San Francisco, CA
on March 7, 2018
I'll acknowledge that all foam mattresses are NOT the same and that I've gotten a better nights sleep consistently from this mattress than my previous mattress which was 7 years old, thinner, and cheaper. But of course it does. The edge support is rather a joke (the top, especially, collapses …
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Posted by Bennett N
from Schaumburg, IL
on March 1, 2018
Many nights per week, 2 years in, I tell my wife "oh man, this is a good mattress" when I lay down to go to bed.
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Posted by Patrick
from Palm Springs, CA
on May 10, 2018
We have had this mattress for 16 months. Edge is failing. Mattress top has compressed so badly it's like sleeping in a trench. As you can see from my stats, I'm not a huge guy. Contacted warranty. Company sent out a rep to measure etc. Finally got determination that this …
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Posted by Jason G
on March 5, 2018
This is my 2nd mattress and it is now doing the same exact thing. Folding in the area where I sleep and my wife sleeps. She is a total of 96lbs and I am 185. Not crazy big! So, what is the problem? No one knows. Mario seemed to think …
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Posted by Rita C
from Vancouver, WA
on March 3, 2018
This mattress is over rated. It is not firm like it's supposed to be. It is extremely bulky and heavy to move. It collapses in the middle when you try to move it to flip it. It is not supportive at all. I fell for the advertising, but I will …
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Posted by Sloane F
on March 6, 2018
We have difficulty keeping the fitted sheets on the mattress. The box spring sold by the manufacturer is especially noisy. The mattress itself has worn relatively quickly and developed an odd lump in the center of the mattress, not so much as to be uncomfortable, just very noticeable. The box …
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Posted by Jamie S
from Buda, TX
on March 6, 2018
Love this mattress, just wish I chose soft. Medium is a little too firm for side sleeping. Shoulder doesn't sink in enough.
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Posted by Anthony
from Denville, NJ
on March 6, 2018
This mattress is built like a tank and cool as a cucumber. Kept its shape nicely in the past 2 years that we've owned it. It was very hard at first but softened nicely over time. I do wake up with Hip pain from time to time but I'm not …
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Posted by Leslie T
from Oakland, CA
on March 6, 2018
I loved it for the first few weeks, but then I had problems with the wool topping getting a bit mushy after a month or so. If it had stayed the way it was when brand new, I would have kept it, but I ended up returning it. The folks …
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Posted by Melinda B
from Northridge, CA
on April 4, 2018
We've had this bed for a year and are very satisfied. I bought another Nest bed for the guest room.
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Posted by Melanie H
from Marble Falls, TX
on April 4, 2018
Great support everywhere we need it.
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Posted by Richard A M
from Hutchinson, KS
on April 23, 2018
So comfortable , it reminds me of the luxury bed we slept on in Maui! Only the scenery is not as nice. Oh well a person can dream;)
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Posted by Beran R
from Washington, DC
on April 23, 2018
The NEST mattress has not been as comfortable as expected. It was advertised as highly responsive and sleeping cool, but we have found it to be not much different than other coil mattresses and less comfortable than our latex bed was. Oh well.
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Posted by Mark
from Lexington, KY
on October 15, 2017
Bought this to replace previous memory foam mattress had for 13 years. First year did well then sides started to lose support and has gotten progressively worse. Warranty invalid because it has a couple minor sweat stains. No excuse for such poor manufacturing. Never buy another Restonic again and will …
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Posted by MECHELE N
from Encino, CA
on November 29, 2017
Sit and Sleep along with Serta helped make this very daunting exp as manageable as possible! I was really unsatisfied with my 1st purchase of the Serta iComfort Savant III CF which was just too hard and offered no bounce at all- however their new Blue Max CF is SO …
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Posted by Allison W
from Austin, TX
on March 27, 2018
Wish it were a little softer. Concerned about body impressions already.
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Posted by Inez P
from Somerville, MA
on April 3, 2018
The mattress and the customer service are the best I have ever experienced. I highly recommend this company and their products and don’t let the idea of an internet mattress purchase scare you. Their return/exchange policy is the best and they will work with you to find the right mattress!
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Posted by Andrew A
from Los Angeles, CA
on May 9, 2018
best mattress i've ever owned.
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Posted by Judy J
from Palm Harbor, FL
on May 9, 2018
Thinking about buying one for my guest bedroom
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Posted by Lauren W
from Lancaster, PA
on May 11, 2018
Initially we really liked the feel of this mattress but now that we've had it for 2 years we are really struggling. It hurts my neck and it sleeps hot. I've purchased a mattress topper and it has helped marginally but we definitely won't be buying this same one again.
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Posted by Helen M
from Phoenix, AZ
on January 21, 2014
We bought this mattress thinking in my back health. At the beginning it was a good option because all the organic, innerspring system and so on. But as the years pass by the mattress is deforming like a hammock. We are thin, 120 & 160 so there's no way we …
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Posted by Kenna F
from Richmond, CA
on March 27, 2018
I actually look forward to going to bed. No bs. Best bed I’ve ever slept on. Supportive yet not too hard or soft. It was comfy for me right away. I thought I should maybe complain and get a topper or something but the truth was it was perfect as …
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Posted by Suzanne W
from Roseville, CA
on May 23, 2018
Love this mattress! I sleep really well now - no aches or pains and super comfortable. Will definitely buy from again.
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Posted by Eloise L
from Calgary, AB
on June 17, 2018
It feels very nice, but unfortunately, it does not help as much as I'd hoped with motion transfer and I can still feel most of my husband's movements. Good overall support, however.
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Posted by Victoria R
from Austin, TX
on June 20, 2018
With the edges sagging they said there has to be an inch dip which is not visible But felt. It also makes us very hot.
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Posted by Monique A
from Los Angeles, CA
on July 17, 2018
This mattress is the best purchase I've ever made for a mattress. It feels like sleeping on a cloud and I'm being cuddled. I tried another major brand starts with "Tempur..." and I felt like I was sinking into a sand pit. This mattress provides solid support for a side-sleeper. …
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Posted by IB
from Scottsdale, AZ
on September 25, 2018
I had a Tempur-pedic for years and loved it. We moved to a Beautyrest plush which was comfortable for a few months, before it started sagging causing all sorts of pains. After reviewing dozens of mattresses we order this one. We ordered a firm Twin XL and a relaxed firm …
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Posted by Gwen
from Marquette, MI
on October 11, 2018
Very poor do not follow warranty, big dent in mattress
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Posted by Tatiana W
from Cambridge, MD
on March 2, 2018
Have recommended this mattress several times and each time they have bought it and loved it! You can’t believe how awesome this mattress is as far as comfort and price. The medium firmness is perfect for us. My husband and I are fit but the old traditional mattresses always would …
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Posted by Dale
from Haines City, FL
on November 4, 2018
I recently fell off the bed since the side caved in. The mattress is high on one side and like a slide on the other. I am disabled and need a bed that will last more than 4 years like this Restonic Carmona brand. I moved to another state so …
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Posted by Mary
from Green Bay, WI
on March 30, 2019
Son needed an XL long mattress for his college apartment. Also purchased the sheet protector. Mattress is comfortable and provides for a good night's rest.
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Posted by m
from Algonquin, IL
on September 23, 2020
Thought I was purchasing a quality product, certainly paid for one. NOT was nice for the first 3 months then the breakdown of the foam topper made this an uncomfortable waste of money.
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Posted by Darryl
from St Catharines, ON
on October 10, 2020
Took delivery of a "silk and snow" hybrid (pocket coils with three gel/memory foam layers on top. Made in Canada, almost half the reg price of "Perfect Day" Looking forward to first good night sleep in a very long time, not counting hotel stays. IMO, buy direct from Canadian mfg, …
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Posted by Tara
from Bismarck, ND
on October 10, 2020
I’ve only had this mattress for 10 months... I have slept on both sides because it has impressions where I’ve been sleeping... The mattress is lumpy, my lower back has been hurting since the mattress is getting worn down... Right away, in the beginning I felt it supported my lower …
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Posted by Laura
from Okotoks, AB
on February 25, 2021
I bought a Serta mattress from the Brick and it started to sag within 6 months of use. When I contacted the Brick, I was told they couldn't do anything because Serta doesn't warranty sagging. Really!? Horrible experience and I would avoid both the Brick and Serta.
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Posted by Ruben
from Palm Coast, FL
on February 28, 2021
Mattress is very uncomfortable. Got a permanent body print on both sides and a hump in the middle. Mattress is very nay 3 years old !
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Posted by Frederick
from Rochester, PA
on February 28, 2021
This mattress became completely worn and unserviceable after less than two years. The Retailer sent an inspector who affirmed that the mattress needs replaced under the warranty but still hasn't done so after 3 years. I will not purchase another Serta no but from this retailer again (A K Nahas.)
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Posted by Christine
from Leavenworth, KS
on May 27, 2021
I had been sleeping on a Magniflex extra firm mattress that was 10 years old and really having a lot of restless nights and tension/stress pain. I am 51 and going through menopause, so I don't blame the mattress as much as getting older and hormonal changes. So I decided …
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Posted by Phillip
from Saint Louis, MO
on June 24, 2021
I love the bed! Would definitely buy another one!
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Posted by Claudia
from Kennewick, WA
on July 19, 2017
ive had this mattress for nearly 2.5 weeks and my back and neck pain disappeared after a week on sleeping on this mAttress, I sleep on my back stomache and side and my husband sleeps on his side, and this bed in firm is the perfect bed for sleeping in …
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Posted by Erica
from Buffalo Grove, IL
on January 9, 2022
We loved this mattress until it broke on my husband's side just 2 years in. He is 6'1 and 180 lbs - yet his side completely caved in and you could see the at the end of the mattress how it tilted and caved on his side. We got approved …
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Posted by MaryAnn
from Denver, CO
on October 18, 2022
I just got the mattress but was disappointed with its delivery condition. However they had it in the truck, it was squished and not flat. The delivery people told me it would take a hour or two for it completely resume its shape and fluff up. That appears to be …
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Posted by Liza
from Homosassa, FL
on February 3, 2020
This mattress was quite comfortable for the first 1-2 months that I had it. My husband says he still likes it but I definitely have strong buyers regret. In the short time that I’ve owned it I just can’t believe how much it has CHANGED. First of all, it doesn’t …
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Posted by Candice T
from Columbus, OH
on March 29, 2018
Never in my life have I experienced such all over pain. Kept waking up with my arms and hands asleep. And the feeling of trying to move in quick sand, its like you fight all night to get your body comfortable. Not to mentions this mattress doesn't breath at all, …
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Posted by Grace P
from Peekskill, NY
on March 5, 2020
This mattress is perfection and I get the best night sleep ever.
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Posted by Jessica L
from Petrolia, CA
on August 24, 2010
Just as Karen C from Milbrae. stomach sleepers need very firm beds. Any arm or shoulder pain is not sign of the age as Karen thinks, but rather the result of soft mattress. It can be that springs are firm, but the pillow is too thick and soft. The result …
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Posted by Allang
from Norcross, GA
on February 16, 2016
Very disappointed that the bed broke down so fast. I am an average size person and the indentation where I sleep is very noticeable ...
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Posted by Kc
from Camas, WA
on March 1, 2018
Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
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Posted by Venessa
from Austin, TX
on June 16, 2017
I bought this mattress about two years ago. At first it was fine not great but fine but then it began to sag, so I switched sides, then slept in the middle when that side went down. I moved and rotated the bed which helped for four months and it …
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Posted by Brenda
from Jacksonville, FL
on November 3, 2019
I bought a FIRM mattress expecting my body to be supported for many years, especially my back. On the promise of a 10 year warranty if unsatisfied. After 1 year already, the mattress sags in the center; I must move to the edge for some comfort. Of course, I roll …
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Posted by Carolyn
from Wayne, PA
on November 23, 2019
This mattress was great for about the first year. Then the sagging became noticable and its pillow top. So you can't flip it. At this price. This was an extremely disappointing mattress.
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Posted by Gary E
from Canton, MI
on August 1, 2014
We purchased this mattress about a year ago. We love the support and comfort it gives us which allows us a good night sleep.
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Posted by Joe
from Pewaukee, WI
on October 4, 2017
I had a temperpedic for about 9 years and I never liked it. I only bought it because my wife wanted it. It was hot and miserable for me and my wife always complained about me running a fan 2' from the bed to stay cool. When we got a …
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Posted by Linda
from Waxahachie, TX
on September 16, 2016
love this bed! What buy paraplegic son one. thanks beauty rest
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Posted by Jennifer
from Honolulu, HI
on January 1, 2019
Want another bed just like this but in the king size!!
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Posted by Lana
from Bella Vista, AR
on May 11, 2017
We bought this in a king, in just a little over a month it started sagging on the sides where we slept. We first thought we needed to adjust the center support of our frame but after months of adjusting we finally realized it was the mattress. I also have …
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Posted by Tom
from Granite City, IL
on September 2, 2017
I bought this matttess in march 2015. Within the 1st few months I heard and felt springs either shifting or breaking. After about a year I was sleeping in a hole. After 2 years it was giving me severe lower back and shoulder pain, numbness down my arm. I am …
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Posted by David
from Fort Worth, TX
on August 20, 2017
I made the worst decision of my life thinking this softer mattress would give me my dream sleep. What I found out is this mattress compounded the problems I had with my previous mattress. I slept exponentially warmer to the point that I would wake up in a bed soaked …
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Posted by Kimberly
from Staten Island, NY
on January 13, 2018
I have a bad back and bought a firm luxury pillowtop with the urging of the Macy’s employee. I should have known better. I previously had a Serta posturpedic for 10yrs and was moving and thought I should get a new mattress even though nothing was wrong with it. I’ve …
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Posted by chris
from Staten Island, NY
on February 6, 2018
i got this bed in april 2015 and by august 2015 the bed was sinking in the middle and could not get any sleep i went through the process of the warranty but since its a pillow top you cant tell its sinking in the middle with pictures now its …
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Posted by JC
from Nine Mile Falls, WA
on March 21, 2014
We purchased this mattress because the salesperson said it was treated in the factory to simulate pressure so all settling would occur before we received the mattress. Within 6 months of use, there were severe indentations in the bed, and the sides gave out. It almost feels as if you …
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Posted by Sylvia D
from Detroit, MI
on August 1, 2014
This mattress and box spring were no good. The first set went back to the store because the mattress was sinking in the middle. The second started out good but they are not good either. They have the body print left in the bed and they are starting to sink. …
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Posted by Nancy
from White Plains, NY
on January 26, 2018
Purchased this at Sleepies... a model made just for them by Beautyrest. After testing many models in stores, I really loved this mattress when I first purchased it. But in under a year, "gullies" developed. (I am not, by the way, "plus sized"). The mattress sloped down to areas where …
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Posted by Dan
from Westfield, IN
on February 20, 2023
Bought this mattress to alleviate nightly back, hip and knee pain. Bed seemed very comfortable but typically wake up 3-4 times a night with hip pain, prompting me to "flip" sides. Mattress was sold to us as a "firm" with pillow top. This has been my experience (i.e. too firm …
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Posted by Eileen
from Ballston Spa, NY
on February 20, 2023
Mattress cover on at all times and turned every 6 months so disappointed with the base also motor went last year and legit and platt wanted me to pay a very attentive mattress firm supervisor helped me!
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Posted by Kimberly H
from Dearborn Heights, MI
on September 17, 2014
My mattress has rows of reinforced coils to support the heaviest part of the body (the center). This is a good idea because this is where a mattress tends to sag first. However, this centrally-supported area of coils sits higher than the rest of the mattress, and I find this …
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Posted by Roxanne Q
from Waterford, MI
on October 22, 2014
I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.
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Posted by Kevin W
from Potwin, KS
on December 14, 2012
Picked this mattress up a month ago and absolutely love it. It starts out pretty firm like i was told from the store assistant manager but after a couple weeks its becomes perfect. Great bed for a great price
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Posted by Steve H
from Rochester, NY
on December 30, 2012
My wife was tired of this mattress after 6 months when it started sagging), and I thought it just needed more break in time. Suffered through it but now the sagging is about 3" on each side. Time for another mattress. Going to Prana.
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Posted by Shannon S
from Lafayette, LA
on January 3, 2013
They love to sell this product by saying it has a 120 day guarantee! Dont buy into that! I purchased one on 12/27/2012. Slept in it for a week and was in tears every morning when I woke because my back hurt so bad. Contacted Conn's to let them know …
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Posted by C E
from Vancouver, WA
on January 23, 2014
Like most shoppers I laid on the bed in the showroom for ~10 minutes and it felt great, but gradually over the past 2 years - more noticeably in the past year our bodies began to sink into the mattress and we are averaged sized people. You would have to …
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Posted by Lisa K
from Belmont, MA
on July 11, 2012
This bed does not offer any type of cooling system. The cool gel is sandwiched in between layers. If you want to sweat all night, buy this bed. We bot this bed at Bernie and Phyl's , we saw another type of bed (at another competitor's store) that had the …
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Posted by Jeff G
from Annapolis, MD
on October 11, 2010
The last 2.5 years have been down hill from there!.... literally. The depressions in the bed on both my wife's side as well as mine are 2+ inches deep. We had a mattress specialist come measure and take pictures. I'm 175 lbs... an average sized person... My wife is also …
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Posted by Zest C
from Redding, CA
on November 20, 2010
I bought a full for myself, I weigh 110. Then my bf and I moved in and he is twice my size. So it's too small for the both of us to be comfortable. So now we are looking for a queen. But I'd say it's a good bed for …
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Posted by Lyndal C
from Bear, DE
on August 26, 2012
this mattress is very expensive, Im wondering what the difference is with the no name brands in BJ's etc. After about 2 mths the foam has lost its hardness and has become very inconsistent with the density of the layers of foam. This makes my husband and my back ache. …
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Posted by Joseph S
from Spokane, WA
on September 9, 2012
my wife and i went to a mattressland over labor day weekend and spent 2 hours trying and deciding on the serta i comfort insight model, it was comfortable in the showroom go figure! any way we end up buying the insight because it was in my range, NOT! I …
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Posted by Olga M
from Yuma, AZ
on September 10, 2012
This mattress is so comfortable and it stays cool all night. It gives my back support and I have no more pain in my neck and shoulders when I wake up. This web page says there's no retailers here in Yuma Az but that's not correct. I purchased mine at …
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Posted by Tom S
from Council Bluffs, IA
on June 20, 2013
When I purchased the bed I was in heaven now I am sinking into hell.I bought the mattress in April of 2012, now a little over a year later I can't find a firm spot on the bed . I sometimes sleep crossways in the bed seeking support . Complained …
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Posted by Laurie A
from Council Bluffs, IA
on October 19, 2013
Very comfy but after 4 weeks our k size has indentations on my side and husbands. You can see it after I make the bed. Also has a lump down the middle. Im not sure what it will look like after a few more months. Traded in an icomfort celebration …
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Posted by Kristina L
from Clawson, MI
on August 10, 2014
We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a …
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Posted by Bennie H
from Southfield, MI
on August 1, 2014
We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed.
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Posted by Diane
from Depew, NY
on April 11, 2015
when i went looking for new bed that would stop my hip pain and my shoulder pain-numbness in my arm and fingers, i thought i found the right bed or so i was lead to believe it would be. it isn't. i am a few days short of the 30 …
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Posted by Drew
from Portland, OR
on May 13, 2015
My previous bed was a $3,000 Dr. Scholls technogel foam mattress. Compared to this bed, it was absolutely terrible. It was too firm (despite feeling comfortable in the store), too tall, and all around uncomfortable. Now I have a BedInABox PacBed Original Gel on top of their suggested wooden frame …
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Posted by Elaine D
from Lakewood, WA
on June 27, 2015
my mattress 1800$ just for the mattress in 3 years has significantly sagged i paid them 35$ to come out and see it the guy in front of me measured a sag of 7 inches deep into the bed and 4 inches high. when they came out he took some …
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Posted by David S
from Scottsdale, AZ
on July 15, 2015
It's just to hard for me. We are not using the mattress
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Posted by Matthew S
from Wixom, MI
on August 30, 2016
I love sleeping in this bed! Soft, comfortable, and quiet! Great sleep all around!
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Posted by Austin S
from Sterling Heights, MI
on August 18, 2014
Starts out ok, firm, but then I Can't stay on my back. Guess it's Too firm even though I feel my buttocks imprint into the mattress. End up on front side but have hip soreness. Just not happy with the overall perfomance. 6 month return policy was good but I …
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Posted by Jerry
from Harrison, MI
on January 6, 2017
mattress failed within 90 days, has 2 inch deep pocket in it, they replaced it with a new one, that one has a even deeper pocket in it, very large, we've not been able to sleep on it, we are now sleeping in recliners.
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Posted by Ilya B
on November 28, 2016
I've had this bed for about a year now, and it's been just great. Climbing into bed at night feels great, the mattress stays pretty cool, and I typically wake up feeling refreshed. I've recommended this mattress to friends and family.
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Posted by Maureen L
from Santa Rosa Beach, FL
on August 12, 2016
I chose this bedding after months of research and trying another one from a different company. It was a well made mattress, but ultimately too firm. Nest offered mattresses with different firmnessess and organic - a plus! This is actually for our guest room, but we've been sleeping on it …
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Posted by Gregory D
from Floral Park, NY
on August 4, 2016
When i sleep alone i usually wake up pain free. If my partner sleeps in bed with me i wake up with tremendous back pain .
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Posted by James P
from Arlington, VA
on August 11, 2016
I bought this bed because it's softer than the Casper I briefly slept on, and I imagined it would combine the best of foam-based and innerspring mattresses. I'm not convinced it does, though I'm mostly pleased with it. I occasionally wake up with stiffness or mild pain in my joints, …
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Posted by Keith L
from Oregon City, OR
on September 15, 2016
My hubby and I love this bed. I sleep on my tummy and my husband, on his side or back and we both feel this bed was made for us!
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Posted by Peter V
from San Mateo, CA
on August 4, 2016
My husband and I went to a traditional mattress store in a relatively wealthy area and were shown mattresses in the $3K - $5K range. I couldn't believe it. They were comfortable, but given that I could buy a rather good used car for that amount, no way. We then …
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Posted by Francine M
from New York, NY
on September 6, 2016
Good value. I greatly appreciate the sustainable components of the mattress.
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Posted by Michelle W
from Rochester, NY
on August 12, 2016
Our old mattress was one of the flip-able pillow tops and we loved it! It was 15+ years old and had to go. Since then we have tried several mattresses of all types and so far all have been too firm. We tried this one as it was advertised as …
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Posted by Jarrod L
from Rock Rapids, IA
on August 31, 2016
The mattress has performed as well as expected. I had herniated disc issues when I purchased this bed, in hopes that it would be beneficial for back injury recovery. While it hasn't probably been the main reason for my back healing over the last year, it has not made it …
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Posted by Nicole M
from Dallas, TX
on August 11, 2016
No weird smell after opening. Doesn't sleep hot. I am quite comfortable or sometimes chilly. Perfect!
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Posted by Nick M
from Yulee, FL
on August 17, 2016
Mattress was good. My wife didn't like it, and they refunded the money promptly after we donated it, no questions asked.
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Posted by Nancy
from Woodstock, GA
on February 23, 2025
I purchased this mattress and it was great for about 2 weeks. It literally sags where I sleep and has continually gotten worse. It was replaced once by Mattress Firm (they said it was possibly defective) and the replacement has done the same thing. I have been sleeping on it …
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Posted by Kenny
from Hicksville, NY
on March 25, 2025
purchased from Macys brought warranty waste of time .Called for escalation with beauty rest another wasted of time. My split seams don't matter I have had them check the mattress several times. Think twice before dealing with them or Macys.
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Posted by Andrew
from Silverthorne, CO
on April 3, 2025
Buena vista line is a great quality price point for my short term room rentals and tenants. Great starter mattress for the less aged and on a budget, yet super comfy medium firm
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Posted by Pamela
from Deland, FL
on April 2, 2017
I don't wake up 15 times a night since I have been sleeping on this mattress
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Posted by Kelly
from Hudson, FL
on May 12, 2017
I only weigh 115 pounds and am the only one who has or does sleep on this bed and when I am on it, I sink in a bowl. Hard to get out of and laying flat on my back is the only possible way and it's a killer.
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Posted by Esteban
from Whitehall, PA
on December 15, 2024
I am a heavy side/back combination sleeper. So far it has been great. I wish it was not as expensive and I wish there was an option for a Firm Hybrid. Overall I am very satisfied so far.
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Posted by Barry
from Greenfield, TN
on February 10, 2025
I have back problems, have had for years. I bought the most firm mattress Southerland makes. I have to have really firm, I can't sleep on anything else because of the aforementioned back problems. The mattress slept great for a little over a month, but after that it went quickly …
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Posted by Steve
on June 1, 2025
We were amazed how well we slept and how comfortable this mattress was when we first got it. Even now, approaching eleven years of use, this mattress continues to be the best we have ever encountered. We just returned from a small vacation at a luxury with incredible bedding and …
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Posted by nenegoat
from Woodbridge, NJ
on August 31, 2025
My experience with this mattress has been satisfactory, for the eleven years we have owned it. What we did do was put a 3 inch foam topper on it when purchased. Not only does the mattress still look new, it's form has held up longer, using the foam topper. We …
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Posted by Tammy
from Belle Vernon, PA
on September 1, 2025
For the money they charge for this mattress, it has been terrible. As others has stated in their reveiws, it starts sagging in the middle. Mine was way before 6 months and I was faithfully rotating and taking extreme care of it. I have a Sealy Hybrid Mattress and have …
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Posted by Beth
from Eden, NY
on December 15, 2015
Highly visible center sagging after only four months use by a 150 lb single sleeper. This mattress needs to be replaced after two years use. Very disappointed in the quality and construction. Purchased a Serta on the basis of mattresses at Hampton Inn hotels.
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Posted by Joan B
from Santa Barbara, CA
on May 9, 2017
This mattress buying stuff is hard. This was no easy task or fast. I took my time..I can without a doubt tell you I have found the bed. THE ONE, I tried many, ones with springs, ones with wrapped coils, ones with more stuff. Some cheap, some more expensive..But the …
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Posted by Jyuric J
from Portland, OR
on November 15, 2014
Had it 8 months and wish I would have kept my old 15 year old Beautyrest. Sleeps about the same without the huge price
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Posted by Brittany
from Worcester, MA
on August 11, 2014
I received this bed as a gift. I absolutely love it. I have had back problems for the past 2 years since my car accident and every bed I've had, was not supportive leading me to either have more back pain or a horrible nights sleep. I've only had the …
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Posted by David B
from Livonia, MI
on July 29, 2014
I love this mattress, I usually prefer a little more of a soft mattress but I had to meet my boyfriend in the middle. Overall very satisfied!
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Posted by Ken R
from Wyandotte, MI
on September 18, 2014
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, …
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Posted by Linda
from Phillipsburg, NJ
on March 23, 2015
We have only had the mattress for a week but our sleep has been very restful and comfortable.
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Posted by Stevie
from Bonita Springs, FL
on December 25, 2016
We use this mattress 6 months of the year and have already asked for it to be inspected once after 3 yrs while under warranty because the pillow top is so uneven and lumpy where we sleep. The gentleman who inspected said it met the criteria to be replaced but …
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Posted by Kathy P
from Calgary, AB
on May 24, 2018
Service was wonderful. Did my homework before ordering. Good ratings from most. I liked the idea that not only are the beds Canadian made, but loved how the company was started. Have recommended Douglas to anyone who’s bed shopping.
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Posted by Helen
from Surrey, BC
on March 4, 2023
I have tried to get the company to honour their warranty without success. The photos I have clearly show how badly the bed sags in the middle. I will never buy another Beautyrest bed again. The warranty isn’t worth the paper it’s written on.
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Posted by CAllen
from Portland, OR
on March 13, 2017
Sadly, this is the 2nd iComfort mattress we have had in 5 years. First one broke down considerably on the sides and body depressions. This one has body depressions and a hump developed in the middle. Coolness seems to be fine. Response to warranty when replacing the first mattress was …
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Posted by Jean-Philippe
from Carignan, QC
on May 9, 2017
I looked at reviews a lot before buying the iComfort from Serta ... We paid about 1k for a king size and I'm pretty happy with it. Wife, cats and kids also like it !
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Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
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Posted by jacqueline
from Palm Coast, FL
on October 26, 2017
Sagging is not to be expected for a mattress a few years old.
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Posted by SK
from Napa, CA
on August 12, 2017
I researched this mattress and had high hopes but found it to too firm for my liking. I would say that the issue for me is that the middle layer needs to be a bit more soft. The top is soft enough but I was bottoming out and I'm not …
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Posted by Ellen L
on May 10, 2018
We own a Tempurpedic, and wanted to purchase another bed comparable to the quality, comfort etc..., but far less the price. Nest-Bedding Alexander Signature meets the expectation. A shout-out to Dante at the San Francisco store for his knowledge and great customer service.
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Posted by Sharon
from Hagerstown, MD
on November 13, 2017
This mattress was the warranty replacement of another mattress that had huge bed dents. This was a firmer mattress with less fluff so we thought it would not get those awful dents. We are not large people. About 2 years into owning this mattress, the dents started. At this point …
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Posted by Mitch
from Spokane, WA
on March 19, 2018
For what you can get at a brick and mortar store, this is a great value. Materials are nicely put together, and very soft to the touch. Only complaint is that in the summer it tends to get a little hot. However in the winter, sub about 70 degrees (inside …
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Posted by Sheila
from Marietta, GA
on February 13, 2018
I have not called the store about their return policy because I do not have a way to return it!
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Posted by Allison L
from Camas, WA
on March 1, 2018
I bought this mattress after much research and based on all the high reviews online I gave it a shot. It was worth the money and it’s been almost 2 years now owning it and it’s still basically brand new and I sleep wonderfully.
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Posted by William Lee J
from Martinez, CA
on May 24, 2018
While this is not a scientific analysis, it seems like even when I sleep on a much less comfortable mattress, I don't feel the stiffness/soreness when I get up that I do on the Nest Bed. Although after stretching and a few stretches, my back usually feels fine.
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Posted by Pete
from Kenai, AK
on February 9, 2018
For the money we thought this would be as good as our Englander, however, not the case. There is a solid hump in the middle of the bed.
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Posted by Gordon
from Tybee Island, GA
on February 27, 2018
This has been a very strange experience, and I never thought I would have a problem with a mattress. I was looking for a fairly firm mattress and liked what I experience at the Mattress Firm store. When mine was delivered it felt too firm and I called the store …
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Posted by Mark P
from Abbotsford, BC
on May 30, 2018
I love the mattress but my wife notices back pain regularly which she did not have with our precious traditional bed mattress.
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Posted by Brenda A
from Perris, CA
on February 24, 2016
Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body …
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Posted by Jeremy Jones R
from Martinez, CA
on March 6, 2018
I really like that this bed isn't full of chemicals and is very comfortable. It's a solid mattress that supports my body well.
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Posted by Camille I
from Sparks, NV
on May 1, 2018
I want to love this bed wholeheartedly, but I'm not quite there. 2 people over 200lbs and there are ruts where we sleep. We turn the mattress every direction and rotate it, but it's worn in where we lay regardless. We've only had the mattress a year and a half …
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Posted by Gerald W
from North Palm Beach, FL
on March 7, 2018
I was looking for a mattress, as much as could be identified, that has the overall feel and characteristic qualities of the Westin, but without the recurrent heat & temperature problems, and the pillow top indentations, that I've experienced with the Westin. My telephone contact person granted that he didn't …
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Posted by Justin L
on March 28, 2018
I've had my Alexander mattress for almost two years now. I ordered the Queen Soft and was expecting a sink-in pillow-top feel, but alas, this mattress isn't at all like that. I wouldn't even call it moderately soft...it is relatively firm. I am light (135lbs) and have had wonderful nights …
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Posted by Eric R P
from Utica, MI
on March 27, 2018
Spent time to buy a new base to ensure that we were trying everything. Attempted to return the mattress at 103 days and was declined. It does not support mine or my wife’s back enough and we will likely get a new mattress soon
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Posted by Brandy W
from Denver, CO
on April 5, 2018
I have a disease which causes me to have a stiff back in the morning, and pain in my hip joints. Even with all that, this bed has been fantastic to sleep on. I recently started a medicine which helps my pain, and sleeping on this bed is an absolute …
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Posted by Shaun L
on May 24, 2018
They said three days when in fact it took more than two weeks and I received no word from the company about any compensation. Had to sleep on a terrible couch after I threw out my old bed after three days bc the Douglas was “guaranteed” to be there. Wrong
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Posted by Tracy
from Tampa, FL
on September 18, 2018
I hate this mattress more than I have ever known it was possible to hate a mattress. It’s awful. The support was gone immediately and they replaced it within 6 months. Now I have the same awful mattress and am looking for a new one as I prefer sleeping on …
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Posted by Randy
from Medon, TN
on June 21, 2018
We have bought many different mattresses over the past five years and not one has been as exceptional as this one! Customer service was great as was the entire process of getting the product and setting it up!
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Posted by Elaine
from Port Saint Lucie, FL
on July 5, 2018
I had an original tempurpedic for almost 20 years. We were finally changing from a full t a queen. I did a tremendous amount of research since I also wanted an adjustable base. I was able to get the mattress and the adjustable base for approximately 3,000 dollars. Delivery was …
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Posted by Ro
from Lancaster, NY
on July 25, 2018
The pillowtop is deceiving. Feels soft and squishy at first but its like sleeping on concrete. Caused severe back pain. Worst mattress I ever slept on! Trying to exchange it according to store policy. Don't buy it!
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Posted by Rick
from Waterloo, ON
on July 28, 2018
My wife likes a "softer" mattress and felt our previous mattress was too firm; I like a firmer mattress and felt our previous mattress was too soft. It doesn't make much sense, but, my wife feels that this mattress is softer; yet I feel that this mattress is firmer - …
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Posted by Coral S
from Frazier Park, CA
on May 9, 2018
Good value for the money. Not to hard and not too soft
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Posted by Rachel M
from Edmonds, WA
on August 23, 2016
It's a great mattress, and non-toxic but I was unfortunately disappointed with the fact that it has a strong odor that, over the 2 to 3 months we've owned it, still has not disappeared. Comfort-wise - it's terrific! And we're happy with it. But I'd hesitate before purchasing again because …
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Posted by charles
from Sterling, MI
on May 22, 2019
Junk, do not buy one, now they tell me it's discontinued, so now arguing with place of purchase on both box spring and mattress! both junk. place of purchase should have told me they were discontinued models.
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Posted by Dallas &
from Lincoln, NE
on March 9, 2019
We are Happy from the first few Nights .. couple of adjustments and things are good.... Even with back surgery ! Adjust ! and Slept fine.
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Posted by Elaine
from Fort Wayne, IN
on March 22, 2019
Like this so much better than my select comfort airbed. I don't have to keep pumping this up night after night to get the right amount of comfort in my select comfort. Even my dogs seem to enjoy this bed more.
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Posted by Chris
on March 22, 2019
This mattress has certainly lived up to my expectations, and the shopping around I did to find it paid off. I sleep so very well when I'm home, and considering I've spent this last traveling every month, I've had a chance to compare to a lot of different beds. It …
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Posted by Jake
from Lakeland, FL
on March 23, 2019
I decided to try ghost bed based on the trial period and after reading reviews. Thouroughly impressed. It is an exceptional matress and i never wake up sore.
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Posted by Scott
from Randolph Center, VT
on March 23, 2019
We received the mattress in December. We live in Vermont and it was very cold that day, so the first night we slept on it I was not impressed. It was cold and probably not fully ready to be slept on. Since then we have enjoyed every night. We have …
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Posted by Hilary
from Saint Petersburg, FL
on March 20, 2019
BUYER BEWARE: This is officially the worst company I have EVER purchased anything from and their product is manufactured in China and mediocre at best. The edge support on this mattress is non-existent - when you sit on the side of this bed, you practically fall off. I purchased a …
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Posted by Jed
on April 24, 2019
Posted by Wendy
from Westport, CT
on June 7, 2019
In 2007 when I purchased this (king), I was told this was 100% Latex made from rubber wood tree. Not ever thinking the salesman was LYING, so I did not look at the law tag. I didn't even know what a law tag was or existed when I purchased this. …
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Posted by Stephanie
from Los Angeles, CA
on September 9, 2019
I’ve had this mattress for about 4 years now so I feel I have sufficient data to provide a fair review. First, I’ll say that I’m a 100lb, 37 year old, rather bony woman, so others with different body types may have different experiences. Positives: The mattress has worn well …
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Posted by Brian
from Pompano Beach, FL
on March 14, 2020
You get what you pay for, I have slept on everything from Tempur-pedic to high end latex mattresses. This coil / memory foam combination with the new phase change material has been perfect. Even my wife stopped complaining and that is a godsend. I would recommend this mattress to anyone …
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Posted by Matt
on May 17, 2020
This mattress was great for the first year and a half. Then it develop sunken ditches where we slept. My hips hurt if I sleep more than 7 hours and my partner upper back pain is worse. The ditches have not yet met the requirements under warranty yet. Not satisfied.
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Posted by Dianne L
from Apex, NC
on September 30, 2020
I spent hours and hours searching through websites of mattresses. The ones that were obviously written by the brands themselves were immediately eliminated as being biased. I went to independent sites and spent my time there. Goodbed.com interested me the most with its mattress match quiz. I actually eliminated some …
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Posted by Karen
from Pompano Beach, FL
on November 14, 2020
This mattress was advertised as cushion Firm and after 2 years or less, it has lost most of not all of it's support and is like a hammock. I can't even sleep in this bed with my partner because I feel that I am constantly rolling towards him in the …
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Posted by Michael M
from Derby, NY
on February 5, 2013
My wife and I made our big just got Married purchase on bedroom set and this icomfort mattress. First 6 months were great! Soon developed a soft sink hole here we usually sleep. Rotating mattress helps for a week or so. We were totally suckered into buying this mattress! And …
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Posted by Joanie
from Chatsworth, CA
on July 19, 2021
Bought this mattress for my 12-year old daughter initially. Loved it... so bought one for my teenage son and one for my husband and I. Currently buying one for my oldest son. It's that good. Not too expensive and very comfortable! Mattress stays cool. Really have nothing bad to say …
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Posted by Samantha
from Aurora, IL
on November 28, 2021
This mattress is painful to sleep on. I've had issues with my neck and shoulders with it. I'm excited to replace it with a coil spring mattress. I will never buy memory foam again.
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Posted by Mel
from Duncan, OK
on January 17, 2022
I have arthritis in most of my joints and chronic pain in my back, hips and right shoulder after having 5 surgeries. This mattress was the BEST investment we ever made and has allowed me to rest comfortably and actually sleep for a few hours. I've stayed at hotels and …
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Posted by Lora
on January 22, 2022
Bought a new mattress that has 2 valleys and a hump in the middle. Only had it one night. Slept on one side and just saw the double valleys like 2 people already slept on it and the memory foam remembered them as they resold it to me.
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Posted by Barbara
from Mineral, VA
on March 12, 2022
I bought the I cool had to wait 3-4 months to get it was recommended firm absolutely had no support - had it exchanged after getting the run around an asked for the firmest / it was firmer but not by much - I refer my old sleep number an …
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Posted by Gillian F
from Lakewood, CA
on December 12, 2017
This mattress feels absolutely nothing like the floor model. I chose this considerably higher priced mattress due to back and joint issues. I was promised it would break in, which it hasn't after 9 months. It is uncomfortable, rigid, and causes aches and pains. I would have exchanged it, but …
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Posted by carolyn
from Calgary, AB
on September 25, 2021
Just three years later and we are shopping for a new mattress. Terrible sleep for both of us. Also, the outer edges curve down. I’ve literally rolled out of this bed several times. Waste of good money.
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Posted by Rhonda
on April 5, 2021
The mattress has sunk in twice causing us to file warranty claims. It was replaced once and we just sent in ALL the pics required to replace it again for the same exact problem. We have had horrible back, hip, neck pain with this bed. My husband is currently seeing …
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Posted by Ro
from Lancaster, NY
on May 15, 2018
Don't let the pillowtop fool you!. Soft at first but support material is like sleeping on concrete causing severe back pain. Worst mattress I ever slept on! Now trying to work with the store and their exchange policy.
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Posted by Joanne
from Colorado Springs, CO
on April 24, 2019
I have been sleeping on a beauty rest Avery since Fall 2018. The first set I had failed completely. The sides would sink when sat on and you could slide right off the bed. The bed formed a sink whole where you would sleep. Lower back and hips would be …
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Posted by J
from Sycamore, IL
on July 13, 2021
It was amazing for the first 2 months. Then we kept rotating it as suggested but it developed ruts where we sleep. My husband is 180lbs and it still made a dent. I would not buy it again and hope I can get it replaced.
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Posted by Rebecca
from South Haven, MI
on September 3, 2019
I've preferred Beautyrest mattresses for years, and have shifted to the pillowtop medium firm as my husband and I have gotten older. I have arthritis in my left shoulder, so sleep on my right side. My husband has sleep apnea, loves sleeping on his back, but has trained himself to …
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Posted by Jane D
from Ocala, FL
on January 7, 2011
I have had this mattress set for over a year. I was in an accident and fractured my back and hurt my neck really bad. Constant pain. I don't have pain when I sleep on this bed. And once my head hits the pillow, I am OUT! Before this bed, …
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Posted by Michelle
from Raynham, MA
on February 22, 2015
we bought a king size and the bed had terrible body impressions in it after 6months you could hardly roll over because it was like trying to roll up hill. My husband and I are not big people and only sleep 6 hours a night. There was no support after …
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Posted by Da A
from Aliso Viejo, CA
on March 15, 2013
Back problems within a year due to Body Impressions. Just measured 1-7/8" impression after 2 years and now sending it back assuming warranty works out.
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Posted by Carol S
from Jonesboro, AR
on February 26, 2011
After sleeping on it first night, very sore! However, sometimes it does take a little time for the body to adjust. It seems to be somewhat firm but this particular mattress does not asborb pressure points on my body. ( I weigh 145 lbs. to give you an idea of …
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Posted by JMuller
from Langley, BC
on February 9, 2022
I’ve had several Beautyrest mattresses in the past 20 years and this is not like a Beautyrest. It is horrific. There is a cheap foam feel to it and it smells! It’s the foam. It is hard despite being their “plush” model. It’s a nightmare.
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Posted by Heather
from Denver, CO
on July 29, 2019
This mattress was fine for about the first year-ish. Now it's so soft it's like rolling out of a ditch. When my husband lays on it I can't help but being rolled into the center and he's not all that big. Constant pain in back and hips. Mattress ends up …
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Posted by Sue
from Saratoga Springs, NY
on October 23, 2022
This mattress deteriorated so quickly. Both sides of the bed have major body impressions in it, and the center has a large hump. It's like sleeping in a pit all night long. Warranty through Mattress Firm was a complete fail. I wouldn't recommend buying this mattress or any mattress from …
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Posted by Bob
from Calgary, AB
on September 5, 2016
Initially it was comfy and I didn't sleep too bad, but far from great. Mediocre at best. After about 3 months my sleep quality declined and has continued to do so for the approx 12 months I have owned it. It now has 2 very distinct depressions in it where …
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Posted by Katie
from Central Point, OR
on January 25, 2019
Started out ok. Was soft and comfortable then the sides completely broke down, terrible durability. Don’t waste your money
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Posted by Theresa S
from Spokane, WA
on June 2, 2011
We bought our first Simmons Beautyrest less than one year ago. This bed proved to be too firm but still acquired two distinct sinkholes where my husband and I each lay. We were told to sleep on this mattress for 40 days and that then we would be able to …
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Posted by Forrest
from Chicago, IL
on September 10, 2018
This mattress was fine for 6 months. Then, the support progressively broke down. While there is little visible indentation in the mattress, it does not support you. When I lay down, my butt sinks into the mattress and flexes my lower back. Same thing happens when I sleep on my …
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Posted by Suzy F
from Boca Raton, FL
on September 21, 2013
I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". …
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by katty
from Oak Ridge, NJ
on May 31, 2017
while sleeping on this model, felt pressure on my back and hip. I thought it was the springy cools, come to find out it was a rippled layer of foam under the mattress pad. maybe the firm plush has to be broken in. the first 3 nights it was ok, …
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Posted by Marie
from Glenwood, IA
on July 7, 2018
Don't buy from this manufacturer. They do not honor their 10 year warranty on this defective mattress. I will NEVER buy another Beautyrest mattress again!
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Posted by Cindy
from Dallas, TX
on November 30, 2014
I have only had this mattress 45 days but after less than thirty days I noticed humps in the center of the king mattress as if the stuffing moved out from under me and into the center of the bed. I have a considerable shallow area where I sleep and …
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Posted by Michelle H
from San Pedro, CA
on June 22, 2016
I purchased this mattress about 8 months ago and I chose ultra firm base on when I were at the store. I chose this same brand because the one I had before was excellent. This new mattress of course offers more features than the previous one that I owned. And …
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Posted by Lawrence
from Seattle, WA
on February 13, 2018
Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State …
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Posted by Louis
from Skokie, IL
on May 26, 2021
My Experience With This Bay Spring Mattress Is Much More Than I Expected,I Adore The LUXURY FIRMNESS & It’s So More Better Than My Previous Mattress… Beautyrest Is A Highly Rated Brand!!
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Posted by Tracy
on September 4, 2017
This was the only mattress I've ever tested in a showroom that the minute I laid on it, every muscle relaxed and I was instantly sleepy. Receiving my brand new one was no different. They're wasn't any breaking in period, it was amazing from the first night. It's extremely expensive …
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Posted by Darleen
from Flower Mound, TX
on November 12, 2018
This bed is very comfortable as far as being a side sleeper and needing relief on my shoulders and hips. But...THIS BED IS HOT!! There is way too much memory foam in this bed to sleep without sweating all night. Also, because it's memory foam you get the "stuck in …
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Posted by Robin S
from Los Angeles, CA
on August 22, 2013
I weigh 190LBS and my wife weighs 125LBS. After three months of use, there is a sizable cavernous difference on my side of the bed...like rolling down a slide. This shouldn't happen after three months.
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Posted by Katherine C
from Livonia, MI
on August 9, 2014
We really liked the mattress when we first purchased it. It was soft and comfy and kept us cool. In just a little less than a year, there are 2 body imprints in the surface, and we both have sore backs every morning. We were guaranteed the mattress would last …
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Posted by Randy R
from Taylor, MI
on August 5, 2014
Doesn't fit my back. It felt alright in the store compared to the one I had. I doesn't feel overly hard, but it doesn't seem to let my butt sink in far enough to totally support my back.
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Posted by Caroline
from Cobourg, ON
on November 21, 2017
I purchased the Simmons Black Beyond Earlington Firm mattress because I thought it would help with back issues. I had knee and hip surgery in the last two years, and I find that both areas are very painful now. The mattress feels as though the springs are poking into my …
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Posted by Susan
from Scituate, MA
on January 30, 2018
If you sleep hot look elsewhere. This mattress has never been great as far as comfort. I've had it five years and have had waking/tossing and turning issues since I got it. Mainly because hot but also not so comfortable for side sleeping.
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Posted by Maureen
from Owen Sound, ON
on January 31, 2023
I am a 110 lb female sleeping alone on this mattress. Within three weeks the pillow top started to retain indentations where my butt rests. After less than 2 months I can no longer sleep comfortably on this mattress. My hips rest on what feels like a hard surface below …
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Posted by Eileen B
from Wyncote, PA
on January 1, 2012
My husband and I purchased our first foam mattress, excited about the comfort and lack of motion sensitivity. Upon delivery of our Serta iComfort Insight, we noticed a noxious odor once the plastic came off the mattress. We were told by the delivery men that it would go away by …
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Posted by Deborah
from Scappoose, OR
on September 6, 2016
This mattress has given me the best night sleep in years! No hip pain, no back pain, no restless legs!!!
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Posted by Scott B
from Edmonds, WA
on July 15, 2015
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want …
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Posted by Pat
from Philippi, WV
on December 22, 2015
This was a replacement for another Serta mattress that didn't hold up. After less than a year, this one is not much better. I guess you get what you pay for!!!
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Posted by Gloria
from Pine Grove, CA
on January 15, 2016
Store trial OK and firm but told it was softer from trial use. Mine would be harder but soften in short time. It has, after only one month, right in the center. Edge much firmer and more comfortable than spring area, sags at hip line on 140 lb 5' 2" …
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Posted by Brenda M
from Pontiac, MI
on August 23, 2014
This mattress is good for a guest bedroom, not for everyday use. I had to personally sleep on it for about a month and had many restless nights. It's really bad on the back and it does not have enough support.
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Posted by Barb
from Trenton, MI
on December 5, 2014
King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than …
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Posted by Brad M
from Birmingham, AL
on November 7, 2012
Will buy Southerland again! Bedz Express had the best selection and best price in town. Great sales rep-Jeff fast delivery, in stock sent a friend to shop also!
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
We tried to save a few bucks by going with low-end Mancini's private label mattress for my kid. Total mistake.
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Hadn't heard of the brand but actually pretty impressed with quality and price for this mattress we bought for my three year old.
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Posted by J W
from Selma, CA
on February 16, 2010
Husband just bought this bed two years after we got another bed from Oak Liquidators as a gift from the inlaws. The bed Jordan EuroTop is SO comfortable. We both have bad backs and have been suffering with our old bed for two years. The bed is both soft and …
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Posted by Natalie K
from Parker, CO
on October 26, 2013
I have slept on this bed for almost 4 months and it is broken down where it conforms to my body. The dips and concaves will not recover. I weigh 150 pounds, so I'm not so heavy that this mattress should break down. It was purchased through Groupon, and they …
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Posted by Morgan B
from Trabuco Canyon, CA
on January 22, 2014
I bought this mattress for my daughter. This is the most amazing mattress EVER! Everyone wants her bed. I want this mattress SO bad for myself but can't find it:-(. If anyone comes across one don't even hesitate; BUY IT!
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Posted by Anna G
on January 26, 2014
After owning this product for a number of years, I had to take pain pills daily due to the constant pain in neck, back, head, and jaw (yes jaw!). I wake up repeatedly to numbness in the shoulder and arms. There are no support at all. Try to buy memory …
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Posted by Mark L
from Chappaqua, NY
on December 9, 2009
Slept on this mattress for years without really thinking much about it -- which is basically all I require from a mattress.
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Posted by Jerry R
from Corydon, IN
on February 16, 2010
Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.
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Posted by Keith H
on July 4, 2012
We have had our mattress for two months and we loved it from day one. No break in period of any knid, no off gassing. easy to move aound in, easy to get in and out, no movement for the other person. We have just came back from vacation in …
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Posted by Tom B
from Rockford, IL
on February 19, 2015
Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
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Posted by Don
from Castleton On Hudson, NY
on June 15, 2014
After only a few months, it started to sag. Had the inspectors come out for a warrantly claim, but they denied it since there was not a 1.5 inch sag when nothing was on it. Trust me though, when trying to sleep it was very uncomfortable. Just got rid of …
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Posted by Jeremy F
from Manchester, NH
on October 11, 2010
I bought this mattress, brand new, in February of 2009. It is now October of 2010, and I have spent the last year sleeping in total and complete pain. I finally have some money put together to buy a new mattress, and I'm pretty confident that ANYTHING will be better …
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Posted by Lynda P
from Forest Grove, OR
on May 6, 2011
I tried out the Restonic mattress in the store and bought it on the spot. It was just what I was looking for...a comfortable mattress. There is no sagging or low spots for this plus-size person. It's just like a luxury hotel mattress, but didn't cost me an arm and …
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Posted by Sandy
from Plymouth, CA
on May 21, 2014
Simmons Kitner Firm - Sags, back and neck pain - Company request that we keep it longer claims it does not leave a deep enough body impression. All you need is a 1.5 inch impression which is what ours does. You can seen more of the impression with the sheets …
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Posted by Dave
from Burke, VA
on June 3, 2014
I was expecting some resiliency in the springs with some comfort from the top padding but the springs are weak in the middle and the bed is already developing a "rut" in the middle. Very disappointed in this mattress and we'll be looking for a new one.
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Posted by Robin W
from Carleton, MI
on September 18, 2014
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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Posted by Ron
from New Windsor, NY
on April 9, 2015
This is by far one of the best beds I have ever owned. My last bed failed prematurely due to bad support. I bought this bed as a replacement and I was recommended this product by a good friend of mine. The price of the bed was reasonable and the …
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Posted by Carolyn M
from Redding, CA
on July 17, 2015
My only complaints are the thickness of the mattress (I had to purchase a stool to get into bed!) and the very hard bar down the middle of the mattress. I am not sure what the bar is or what the purpose is but, I don't like it.
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Posted by Julie
from Forney, TX
on July 9, 2015
I purchased my mattress at JCPenney. It is less than 5 months old. It has a hump in the middle of the mattress. With this hump in the middle it causes you to roll and sleep on the edge of the mattress. JCPENNEY does not want to help with this …
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Posted by Rajesh
from San Antonio, TX
on July 14, 2015
The mattress did hold up good for the first couple of months but as the 3rd month started we started feeling that the mattress was not coming back to its normal height after we would get out of the bed. Called rooms to go and they sent a technician who …
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Posted by Heather P
from Hermosa Beach, CA
on July 30, 2015
No support for back- i'd wake up with horrible back pain- no support when rolling over on side- mattress would sink under my 140 lbs ( so not an obesity issue) and not conform to my body at all- left weird gaps with no support- floor was more comfortable- my …
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Posted by Raymond
from Saint Augustine, FL
on July 24, 2015
The iComfort Savant Ever feel Plush felt good in the store and initially once delivered. But as nights passed the gel foam began to feel just like gel foam. Warm and gooey, rather than soft & airy. I flopped around all night and felt warm to hot at times. I'm …
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Posted by Tom
from Oakhurst, NJ
on September 23, 2015
This was a big improvement over our last mattress. Very comfortable and good shopping experience. I'll never buy a mattress in a brick and mortar store again!
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Posted by Jolene R
from Arlington, TX
on May 23, 2016
The mattress is absolute heaven. I sleep through the night. My hips and back do not hurt. (And I have had 4 back surgeries)Why didnt i do this sooner? Found this mattress at an outlet. A little scuffed on one edge. What a bargain! But well worth it's full price. …
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Posted by Gary G
from Burbank, CA
on September 6, 2016
Yeah... I call my home in the middle of Burbank The Beach House. It's a vibe thing. :-) Overall, I'm very pleased with my choice of the Love Bed. For the first two to three weeks, maybe I month, I considered swapping it for the firm model. But, I decided …
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Posted by Tim
from Peru, IN
on July 25, 2016
My wife and I could never decide on a matress either it was to hard for her or to soft for me. We both enjoy this mattress we both sleep great and wake up with no pains. I would suggest this to any person that has back pains.
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Posted by Thomas D
from Mars Hill, NC
on August 6, 2016
My expectations for this mattress were probably unfairly high, and (unsurprisingly) they weren't completely met. Still, this Cal King Love Bed cost hundreds less than my previous Queen mattress and definitely feels better. I am a big guy (6'3" and, sadly, well overweight). I have always slept on spring mattresses …
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Posted by Kelly G
from Panama City, FL
on August 18, 2016
It's the best nights sleep I have experienced in YEARS! I would recommend this bed to everyone. Kelly
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Posted by Adam C
from Blacksburg, VA
on August 23, 2016
I've had the Love Bed for about a year now, and I've been thoroughly satisfied with it. It has maintained its firmness and shows no signs of a "sleep groove", which was a problem with my previous mattress. I also love how it was delivered- watching it expand was fun. …
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Posted by Siobhan T
from Akron, OH
on September 6, 2016
This mattress is an absolute dream! The quality is premium, it's made extremely well and is the most comfortable mattress I've ever slept on. The first few weeks I felt like I was floating on a cloud, it was so much better than my previous mattress, which was a natural …
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Posted by Elena M
from Bellevue, WA
on September 25, 2016
good mattress; as described; I had it for year; I don't like its edges: too soft.......when you sit on the edge of the bed it feels like one can slide off the bed
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Posted by Jeff T
from Plano, TX
on August 23, 2016
Was hoping to eliminate my shoulder pain when sleeping on my side. It's better, but not gone. Bed was perfect for back support when it arrived in April (3 months ago), but now is less firm and my body position has changed over time due to this. The surface layer …
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Posted by William K
from Kaneohe, HI
on August 23, 2016
My body tends to get "trapped" with this mattress making it quite difficult to change position from say one side to another or even from sleeping on back and moving to one side. The conforming nature of the foam is the cause of this one problem as it is, in …
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Posted by Norman H
from Carbondale, CO
on August 11, 2016
Great value for the money. Wish I had gotten the firmer option since most of my sleep is on my back. The unfortunate dilemma of ordering a mattress online is that you can't try it out first. It took us a while to figure out that we could have tolerated …
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Posted by Dan K
from Sparks, NV
on August 30, 2016
Specifically looking for a mattress to reduce hip pain and this mattress delivered. I was concerned about sleeping hot but no issues with this what so ever.
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Posted by Arraine S
from Rocklin, CA
on September 6, 2016
After a lifetime of insomnia, I can finally sleep. The mattress is soft, but nobody ever wakes up in pain (unless we went to sleep in pain). It's squishy and bouncy and when you get in it, it's like being cradled by the perfect mother. This mattress changed my life. …
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Posted by Julie H
from Avon Lake, OH
on September 6, 2016
A little uneven after a year of use, it's about as comfortable as the 15 year old mattress it replaced, unfortunately. Next time we will spend more to get a better mattress.
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Posted by Amanda S
from Zuni, NM
on September 14, 2016
I was expecting the mattress to be a little more supportive. My husband wanted the softer bed so we got the softer bed. I would prefer to have the firmer bed. I woke up with LBP for the first 6 months; however, I am sleeping much better with the mattress …
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Posted by Patricia M
from Utica, MI
on August 1, 2014
Love it!!!!!! Sleep great
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Posted by Michael I
from Lancaster, CA
on September 13, 2016
The mattress is pretty awesome, I wish the medium has a bit more firm but that is nick picking. Overall sleep great and have been very satisfied with this mattress. The only two things I would do to improve this product is 1. Add material handles on the ends/sides of …
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Posted by Amanda L
from Half Moon Bay, CA
on August 30, 2016
I like a firm mattress and this mattress works perfectly. It's only been 6 months but it hasn't given me any issues. I'm pretty happy with my purchase. When I bought the mattress, I received fantastic customer services which made me feel secure in my purchase.
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Posted by Carrie R
from Yucaipa, CA
on August 4, 2016
We almost bought a 5000$ temper. Thank god we didnt. This mattress is the real deal and for only 1399!!!! are nestbed has spoiled us. I dred going on vacation and having to sleep on something else.
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Posted by Yemag A
from Decatur, GA
on August 17, 2016
Great customer service. More than decent bed. There are better ones on the market but I like it
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Posted by Timothy K
from Corona, CA
on September 15, 2016
This is the most comfortable mattress Ive ever owned! I sleep way better than my last mattress. I am 6'6 and 200 lbs w chronic back and hip pain when I sleep. Ive never once experienced these problems with my Nest Bedding Alexander Hybrid. Its perfect. Also I dont sleep …
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Posted by Lanie S
from Aptos, CA
on September 15, 2016
I did a ton of research before purchasing this mattress. I wanted a mattress that is firm, but still cradles my pressure points. I also wanted one that supports me and my partner during bedroom extracurriculars. I found it! The Love Bed is perfect for us. We both sleep soundly, …
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Posted by Jorge W
from Albany, CA
on August 11, 2016
I have had difficulty finding a good mattress from nest bedding. I first had a queen medium love bed. It was too firm for my partner. The Alexander Signature Soft was very comfortable but lost significant support in the center within 3 months, resulting in back pain. This mattress was …
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Posted by Omar B
from Blue Springs, MO
on August 23, 2016
Way back I paid something like $2500 for a spring bed which at the time I thought was the best bed I've ever had. When it was time to upgrade I agonized over which bed to buy and ultimately went with a Nest bed. It's the best bed I've ever …
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Posted by Charlotte L
from Santa Rosa, CA
on September 3, 2016
Get the Alexander spring foam hybrid add foam topper finish with wool mattress cover. The result is cool cloud like comfort. Nest bedding customer service the best
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Posted by Owen B
from Broomall, PA
on September 14, 2016
As good as a Tempurpedic mattress but at 1/3 the cost - an excellent value!
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Posted by Amanda S
from Richmond, VA
on August 17, 2016
We ended up going with a medium Alexander Select and it was a lot softer than I was expecting, but extremely comfortable and still very supportive. Unfortunately ours had a slight defect but Nest bedding killed it when we sent them an email with photos of the defect and they …
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Posted by Timothy H
from Collinsville, VA
on August 25, 2016
Have had bed 1 year now and still look forward to climbing in it every night. A little on the firm side but supportive and very comfortable. I can tell the top spongy layer has flattened just a little but no issue with comfort.
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Posted by Lynne S
from Denver, CO
on August 26, 2016
We have a narrow stairwell where we could not have gotten a traditional queen box-spring and mattress down the stairs. This solution exceeded our expectations. First we got a folding queen size platform then we got the hybrid (foils and foam) which was the right choice for people who had …
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Posted by Justin C
from Honolulu, HI
on August 31, 2016
Definitely helps stop pins and needles feeling in my arms. I'm a side sleeper. Although I have the medium and my back hurts on it. Nest customer service is helping remedy the problem greatly. I'm either going to try their mattress topper or a different mattress altogether. Would not hesitate …
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Posted by Sierra S
from Richmond, VA
on August 31, 2016
I was apprehensive about ordering the mattress online without feeling it first. Fortunately, it all worked out. The order process was easy. The delivery was easy. The installation was easy. Everything was a breeze! There were a few cons though: 1. The mattress upper fabric can be stained very easy. …
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Posted by Mark B
from Richmond, VA
on September 6, 2016
I am not sure if this is consistent among all of your customers, but for the first few weeks of owning the mattress I was very sore when waking up. Eventually this wore off completely and I felt great waking up with no soreness. If this is a consistent experience …
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Posted by Julia A
from Seattle, WA
on September 13, 2016
Seriously, this mattress has been a dream. I knew we needed a new mattress, but I didn't realize what a difference it would make. The mattress does sleep a tiny bit hot, but it doesn't matter because the benefits are so great. My partner's chronically sore back is better. We …
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Posted by Tropicana
from Montreal, QC
on March 5, 2015
Do not get into buying any trump mattress, first week was good after I was in pain sleeping on this mattress. Wen two people sleep on this we tend to slip towards the middle. Awful collection. I went through so much stress, I wasn't told if I change my mind …
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Posted by Reza B
on July 30, 2015
I bought this mattress for Ultra Firmness////It held up to its name maybe 3-5 weeks,,,than started sagging..its absolutely waste of $$
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Posted by Jesse
from Smithtown, NY
on December 15, 2014
I've been sleeping on firm spring beds for many years for the back support, this bed is so comfortable - soft and plush yet super supportive as well. Have had the best sleep in years since we got this bed. Seems very well made, and i feel the price is …
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Posted by Bill
from Grove City, PA
on February 15, 2015
After quite a bit of research, I took a chance and bought a twin-xl original PacBed Gel mattress on-line through Bed In A Box. I am very happy I did so. I also purchased a simple wood platform bed, which was easy to assemble, as a base. The Regency Mattress …
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Posted by Walt
from Tucson, AZ
on December 11, 2016
I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
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Posted by Kattie
from Martinsburg, WV
on April 3, 2017
I'm the princess and the pea character. I loved the mattress for almost 2 years. After that, there has been a sink hole in the center of the mattress. It is slightly noticeable to look at. My partner and I sink toward the center at night. Neither of us get …
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Posted by Joe M
from Barrie, ON
on May 24, 2018
I enjoy sleeping on this mattress. It's comfortable and I sleep well
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Posted by Joe
from Westminster, MD
on July 17, 2017
Haven't even had it a year and we have swells. It was rated a firm mattress. Cannot get it replaced because it has a couple stains on it. I guess we didn't read the fine print!! They "reserved" their right to not offer a warranty replacement. Complete waste of money!
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Posted by Sandra
on July 31, 2017
Feels great the minute you lay down till it is time to get up no matter what position. No more pain. I would highly recommend!
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Posted by Virginia
from Dudley, NC
on August 4, 2017
First of all, I would never again buy a mattress that isn't double sided since there is no way to ever reposition it to allow the trough to be corrected. I weigh about 140 and my husband weighs around 200. The indentations from where we sleep are so defined that …
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Posted by Corey E
from Surrey, BC
on May 25, 2018
And so does our bulldog so next time we are buying the King Size !
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Posted by Tom
from Steilacoom, WA
on January 22, 2017
Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled …
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Posted by Andrea K
from Grand Manan, NB
on May 24, 2018
Love eveything about this mattress with one exception - I wish it had softened up a bit less after a year of use. This is a personal preference - it is still a great mattress that delivers everything the manufacturer said it would.
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Posted by Eric L
from Bella Vista, AR
on January 5, 2018
Sleeping on my side on this mattress is very uncomfortable and made my shoulder sore. Now I have chronic problems with my rotator cuff.
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Posted by Jeremy S
from Martinez, CA
on January 4, 2018
Ended up with wells (indents where body lies) on either side which was why we bought a new mattress in the first place, so we purchased a new wrapped coil spring traditional mattress from another manufacturer. This was our second Nest, the first was returned under warranty. The second one …
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Posted by Lindsay F
on November 26, 2017
We've owned this mattress now for about 1.5 years. I can't say that I love it. I really wish we would have gone with something softer. It's a little too firm for my liking. I haven't been sleeping well the last 1.5 years and I thought it was due to …
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Posted by Jay
from New York, NY
on December 8, 2017
I had this mattress for 4.5 years when I was sleeping mostly by myself. This is a queen mattress. However when I am sharing the mattress with someone, it's a little too soft for us. The dent on the heavier person is large enough to make the other person uncomfortable. …
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Posted by Leonard C
from Annapolis Royal, NS
on May 26, 2018
Need another button for "warranty claims" - "there were none" and I don't ever expect there will be. Also major feature - no transfer of motion to partner's side!!
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Posted by Madalee W
from New York, NY
on March 2, 2018
We researched many mattresses before purchasing the Alexander Signature Medium from Nest Bedding. The research has paid off. We could not be more pleased with this investment and have been sleeping well ever since our purchase 18 months ago.
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Posted by Madison T
from Brooklyn, NY
on March 1, 2018
I have this in my vacation rental and time and time again people compliment the bed saying it is beyond comfortable and that they want one. they also complain that they miss going out and touring early because they are some comfy they don't get out of bed. I would …
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Posted by Tristan F
from Tulsa, OK
on March 2, 2018
I used to sleep on an innerspring bed, then moved to a latex foam bed. Quite often, I would lie awake tossing and turning at night. I cannot believe how few problems of this nature I have had since owning this mattress! Nearly every night I fall asleep quickly and …
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Posted by Filippo Rebessi (
from Martinez, CA
on March 6, 2018
Before having a nest bedding mattress, I used to look forward to a nice comfortable mattress in a hotel room. Now, when we go out of town for the weekend I miss my mattress big time. It's simply fantastic.
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Posted by Marlene O
from Henderson, NV
on March 27, 2018
More comfortable compared to my old mattress. Easy to turn around, most of the time I sleep both sides alternate then back, however, as I fall asleep, I notice I was sleeping at my back, I have no pain sleeping, at my back or both sides, It's comfortable and very …
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Posted by Deborah H
on March 7, 2018
I always had hip pain even with an expensive and high quality mattress topper. I cannot believe how wonderful this mattress is! No "breaking in" time. It was wonderful from day one and continues to be. No more hip pain at night. I cannot wait to curl up at night …
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Posted by Meadow H
from Oakland, CA
on April 23, 2018
The bed is very comfortable but we have noticed that my husband and I have dips in the mattress where we sleep on each side and a bump is forming in the middle. We rotate the mattress often. Also the memory foam makes you sleep very warm. We are much …
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Posted by Weelsby
from Lonedell, MO
on October 16, 2017
I bought the Responda Flex 5105 Queen Size. It has been the best mattress ever for me. I thank my sales person for taking the time to show me the mattresses in her store and the features. She helped me find the perfect mattress. Comfortable, cool and GREAT><
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Posted by elizabeth
from Bethesda, MD
on December 24, 2017
mattress failed within months sags in the middle feels like sleeping on a hillside with your partner trying to not crash in the middle store where purchased refuses to hear my complaints tried to get used to mattress to no avail stay away
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Posted by CHRIS B
from Marina Del Rey, CA
on January 22, 2018
Bought the mattress even the stupid protector. When we received the mattress the law label was not on the mattress. The mattress bubbled up and did not lay flat. As newly married did not have expenses to buy a completely new mattress. Sit n sleep did not help us one …
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Posted by RCS
from Cordova, TN
on March 6, 2018
First off, some of these mattress reviews don't seem real because there are some that claim ownership of this mattress for some 5-10 years. Funny, it's only been out since late 2015 (only 2.5 years!). Great mattress, unique technology with the Celliant cover. Slightly firm, but has softened over time …
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Posted by bruce
from San Antonio, TX
on March 10, 2018
I have talked to the Serta Rep several times about my mattress and she was worthless so I will never buy a Certs again!
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Posted by Heather
from Deltona, FL
on March 18, 2018
We had the same mattress for 10 years and decided it was time to get a new mattress. We went into Hudsons Furniture and they had a whole new computerized bed selector to help us purchase our perfect mattress. We were given a choice of 3 different mattresses and picked …
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Posted by Mildred
from Sonoma, CA
on March 18, 2018
For the first 3 years we loved this bed. It was supportive but soft and very comfortable. But the bed has developed deep impressions of our bodies. We are not over weight and have turned the mattress around. I wake up now in the 4th year with backache every morning. …
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Posted by Tiffany A
from Warrenton, NC
on May 9, 2018
I’ve always been a stomach sleeper because it has always been uncomfortable to sleep on my back. I have a decent size dip in my back because of my bottom end. With this bed I can get in the bed and fall asleep and sleevthroigh the night laying on my …
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Posted by Jeremy Jones S
from Martinez, CA
on April 28, 2018
We have 3 Nest mattresses in our home...my husband and my bed, our guest room and our son's crib mattress. We absolutely love our Nest mattresses, and if ever we need another mattress, Nest is where we'll go. (Bonus that the people are also awesome, and a pleasure to deal …
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Posted by Lauren I
from Chicago, IL
on May 22, 2018
It is so soft. It sags. My back and hips ache every morning. It is absolutely the most uncomfortable mattress I have EVER slept on. My husband refuses to sleep on it. I regret this purchase so much.
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Posted by Michele P
on May 23, 2018
I wasn’t ready to try a full foam bed,so having an option of foam and springs was great. I love this mattress !! It is the most comfortable mattress I have ever slept on. Also have the pillows ,love them!!
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Posted by Sean H
on May 24, 2018
Much lighter than my latex foam mattress was so getting it on the bed was pretty easy for one person (same with rotating it). The firmness was exactly what I was looking for, firm but not hard /w minimal sink in (often an issue with memory foam). As for temperature, …
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Posted by Wayne
from Greer, SC
on September 20, 2018
We bought this mattress because our sales person spoke so highly of it. It slept good for a few months. Then we began to have this roll off the side feeling. We have had the dealer look at it on 2 occasions with absolutely no follow up after they leave. …
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Posted by Beverly
from Waukegan, IL
on June 12, 2018
Unless you like sleeping in the equivalent of Death Valley, DO NOT BUY THIS MATTRESS! And just for the record, I'm a 5'7", 165lb. female, sleeping solo about 60% of the time I've owned this mattress...just saying.
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Posted by Rob
from Danville, CA
on July 26, 2018
Outstanding mattress that was everything we hoped for... and more. Truly a delightful experience sleeping on my Dream Cloud
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Posted by Hamilton
from Fair Play, SC
on October 1, 2018
Mattress has a 10 yr warranty. We will be contacting Serta to see what if anything they are willing to do for us. It's gotten to the point where we are NOT sleeping well and are backs are both hurting us. For the money we spent we are very disappointed …
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Posted by Richard M
from Richmond, KY
on April 26, 2018
I needed a bed in the worst way. I bought this one. Turned out to be a pretty good mattress. Medium was a lot harder than I expected, but it's bouncy and keeps cool pretty well. We've enjoyed it.
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Posted by Amy D
from South Whitley, IN
on March 7, 2018
This bed is so comfortable we are both sleeping better than on our interspring mattress. Neither of us wake up sore like we did before. On top of all this we are having the best sex! The mattress has enough bounce and give but firm and stable... I would recommend …
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Posted by Kim
from Chandler, AZ
on January 26, 2019
This doesn’t feel like the mattress in the showroom. I tried it out twice in the showroom for about 20 minutes each time. This is firmer and a bit lumpy. Not that comfortable. Sometimes my hips hurt when I wake up in the morning. My other bed is a Serta …
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Posted by Terry
from Conway, AR
on March 11, 2019
This has been an extremely good mattress but my husband is a large man and has worn the sides so that it feels as though we are falling off the bed. The middle of the mattress is still in excellent condition. I want to purchase the exact same mattress again …
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Posted by Richard
from Palo Alto, CA
on March 25, 2019
My fault that I believed Bears advertising. I thought this mattress was a good fit for my wife and I cause of our active lifestyles. Instead we wake up with back pain, stiffness and hip pain. They say to at least try it for 30 days before returning however symptoms …
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Posted by Liz
from Vegreville, AB
on March 30, 2019
I could not find my receipt so no one would help us with this nightmare of a bed. I have spent thousands of dollars on chiropractic and massage due to shoulder and neck pain. I changed my pillow several times, this bed has never been comfortable. Finally picking up a …
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Posted by Nicholas
on April 8, 2019
I bought the mattress 2 years ago when living in my townhouse, and I haven't regretted it. I also got the pillows to go with it and am very satisfied with them both.
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Posted by Arlene
from Wood Ridge, NJ
on September 4, 2019
I bought a Back Supporter by Spring Air over the phone 28 years ago because of Scoliosis and I needed a firm mattress. I had it for all 28 years and never any issues at all with myself or the mattress. Currently I am shopping for a new Mattress and …
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Posted by Allison
from Pikeville, KY
on September 17, 2019
Restonic is a great brand! I had a much more expensive mattress before this one. My previous mattress was over 3,000 and I think all I paid for was the big name. I sleep wonderful on my new mattress!
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Posted by Judy
from Pioche, NV
on December 28, 2019
Never Paula Dean (Serta) again, after 4 years I have flipped over to flat side and put memory foam on. Let's hope this helps this bad mattress
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Posted by Karen
from Livonia, MI
on June 16, 2020
I noticed a horrible smell on the mattress as soon as we slept on it. I washed the mattress pad and sheets so I know it was coming from the mattress. Sore throat started for two nights and I came down with the worst sinus infection I could ever have. …
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Posted by Karen
from Livonia, MI
on June 19, 2020
We have had this mattress for 2 weeks, after sleeping on it first night I woke up with sore throat and the smell was horrible. I aired it out for a day. Put mattress pad on and sheets, smell still horrible. I'm getting sicker. Washed everything on mattress again and …
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Posted by Caitlan
from Jamaica Plain, MA
on September 4, 2020
DO NOT GET THE PLATFORM. I have received 3 platforms from this company within the 3 months I had ordered the mattress. The platforms are not stable and are made of cheap materials and WILL break. Be wary - after 50 days, they won't refund you. That being said, I …
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Posted by Christian
from Davidson, NC
on November 18, 2020
I bought this mattress because of the USDA certification but was totally surprised by the comfort!. This is the best bed I have ever owned!
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Posted by Annie
from North Pole, AK
on January 1, 2021
This has been a great mattress!
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Posted by Louise
from Norfolk, NE
on October 5, 2021
Didn’t know a mattress could be this comfortable! Wanted a traditional innerspring mattress (recommendation of PT, foam-type mattresses maintain maladaptive body positions). Also wanted just a little bit of cush for our aging bodies. This was the perfect find! Can’t count the number of times we’ve said “we love our …
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Posted by Carol
from Pueblo, CO
on December 1, 2020
I miss my Vera Wang. It was getting old depression in fanny area so I thought better get a new bed. This Vera bed was discontinued so I purchased a Stearns & Foster, worse bed I have ever had! With the Vera bed I looked forward to going to bed. …
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Posted by Barba
from Chelmsford, MA
on July 31, 2014
We have had this bed for over a year. My husband and I have both have back and neck problems. We paid 2,000 for this mattress. We can't afford to replace it! Worse mattress ever!
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Posted by Lydia s
from Wernersville, PA
on January 21, 2018
This is the worst mattressive ever sleptob felt like sleepingon cement my carpet is more comfrontable
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Posted by Mel
from San Leandro, CA
on December 25, 2021
I have absolutely hated this expensive bed after giving birth. It’s waaaay too soft for me and aggravates my back pain. When I wake up and sleep on the bed, it makes me not happy. I choose to sleep in the living room on the couch because it the firmness …
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Posted by Belinda
from Glen Allen, VA
on July 5, 2019
I purchased this bed on the fact that it's supposed to be plush. Plush usually means soft ( so I thought) this is one of the worst purchases I've made. Unfortunately I can't return it so I'm stuck with a slab. "Disappointed"
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Posted by Karen C
from Millbrae, CA
on February 11, 2010
Solid purchase with super comfortable pillowtop. Bought this from the westin hotel group. I don't think the one at home is quite as comfortable as the one in the hotel but it could be becuase we didn't buy the hotel bedding as well. My friend got one too and she …
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Posted by Aquarian R
from Potwin, KS
on September 17, 2013
I'm a technology consultant and I travel the world. I have slept in more strange hotel beds than I care to count. That I opted to purchase a heavenly bed in my own home is no accident. These beds were designed to withstand the hardest use of bed - kids …
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Posted by Ann
from Buckeye, AZ
on August 20, 2014
We paid a lot of money for this bed and it is the worst bed I have ever slept on. I wake up every morning and have to take an advil because my back hurts. There is also a lump down the middle of the mattress between me and my …
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Posted by John
from Manchester, MA
on July 1, 2017
This mattress was not expensive and was bought without much research-it is the best mattress I ever owned. Where can i buy a second one?
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Posted by Ryan
from Mesa, AZ
on May 23, 2016
They said it was new with a 10 year warranty. The bed edge is bulging out and has body indentation on one side. They sold me a floor model and when I tried to use the warranty they denied it.
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Posted by Lisa R
from Sunnyvale, CA
on August 23, 2016
We bought this mattress for our guest rooms, and just recently started sleeping on it ourselves since our own mattress needs to be replaced and I was experiencing back pain. It is a fairly firm mattress, but it is very comfortable for me, and my husband likes it, too. I've …
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Posted by Hien
from Frederick, MD
on May 22, 2017
It was very soft. After one night of sleeping, you can see the spot that you sleep in got a little sagging compare to other spot. How do you expect it to last 10 years? After 1 week, my back hurt so badly every time I wake up. The pain …
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Posted by Dustin
from Orange, CA
on February 12, 2018
Initially the mattress was great and comfortable, after about 18 months the body depressions on the mattress developed. This occurred on both my side (250 lbs) and my wifes side (140 lbs). The body depressions became so bad that I developed back pain from it. At about the 3 year …
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Posted by Jeff
from Milwaukee, WI
on January 31, 2019
First week or 2 the mattress ahs too conform too your body. Its very comfy
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Posted by Tammy
from Dunkirk, NY
on May 25, 2019
The topper on this mattress is completely useless. It compresses down to a hard surface. Your body sinks in until you hit the hard mattress, so you don't get any pressure relief while laying on your side. It also provides no back support. Honestly the most uncomfortable mattress I've slept …
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Posted by Kathy
from Nashville, TN
on March 5, 2019
We decided on this mattress because we had a wonderful night at a Quality inn hotel and the salesman at Mattress King believed the Briana would be a close match. It started out being really firm and soon, back problems, shoulder and arm numbness and there was no where on …
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Posted by Romane
from Silver Spring, MD
on July 31, 2019
This is obviously a defective product. for the amount of money that I paid for this mattress, it should not roll up into one big ball (gel or supporting material). This is very unacceptable and should come under the title of "Defective Product". I have owned this mattress for 11 …
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Posted by John M
from North Wales, PA
on February 19, 2011
Purchased King mattress and box springs from Mattress Expert online for a great price of $1225.00. It is important to note that Simmons redesigned the World Class model in 2010. Bed has NXG memory foam and latex. The plush firm feels great, very comfortable and has the stronger coil guage …
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Posted by Scott
from Colchester, VT
on July 10, 2016
2000 dollars for a matress that lasts 4 years. The quality of Simmons has really gone down hill quite significantly. I weight 165 lbs and the matress has impression worse than the cot in my deer camp. It very sad to see such poor quality for something that is made …
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Posted by Chloe
from Easton, PA
on March 25, 2018
It's not like the plush, soft pillowtop that we slowly sunk into at the store. This bed is firmer than our expectations. We feel the hard surface just under the pillowtop and we already have divets in our sleeping areas. We've had it just over a month.
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Posted by Tony
from Allentown, PA
on November 14, 2020
Purchased a Simmons Worldclass Bridgewater Queen mattress a couple years ago. Salesman convinced me that this is the product for me since I'm a little over 200 lbs. It's lost all support. Even added a foam topper - no measurable improvement. The sagging wakes me up in the middle of …
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Posted by Jeff
from Omaha, NE
on April 26, 2022
Here I am thinking about buying a new mattress. Why? I really don't know but my mattress is 15+ years old. BUT, I love my mattress! It is a Simmons Cal King Roselle. I turn it once a week and I don't think I've missed a week in 15 years! …
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Posted by LB
from Alexandria, VA
on December 29, 2017
After using for 3 months, this mattress started sagging.
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Posted by karen
from Luray, VA
on March 24, 2018
I bought 2 of these mattresses about a year and a half ago. One for myself and one for a cabin rental. My mattress is not comfortable and I can feel every spring. My shoulder and hip are in constant pain. The other mattress in the cabin has a large …
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Posted by Kimberly
from Staten Island, NY
on January 1, 2018
I’ve had this mattress for less than 2 years and the pillow top feels like im sleeping on a hammock. I wake up I’m constant neck/back pain and toss all night. When my Mother visited and slept in my bed, she said my mattress was old and needed to be …
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Posted by Gail M
from New Smyrna Beach, FL
on December 10, 2021
I sampled and ordered an ultra plush mattress. This mattress is so hard you can barely even make a dent. Since purchasing this mattress I have developed sciatica, lower back pain and neck pain. The local store was helpful and sent to totally unqualified men to check the mattress. My …
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Posted by Patricia
from Lincoln, CA
on August 4, 2017
We are light - 120 and 180 lbs, but body heat causes excessive sagging and we wake up too warm during the night. Hard to roll over because of sag, which is gone 30 minutes after arising when gel/foam springs back. Worst Simmons mattress I have ever slept on Beautyrest …
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Posted by Danny
from Humble, TX
on September 8, 2016
This is a really nice, sophisticated mattress that has thousands of coils, memory foam, and feels awesome! I would suggest trying this mattress at Mattress Firm or wherever, along side a 100% memory foam bed. It's much easier to switch positions on this hybrid than a total memory foam mattress, …
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Had to buy a california king size mattress and box spring when my queen size box spring wouldn't fit up the stairwell of a new house (king's have 2 twin size box springs-who knew?). Buying a mattress is worse than buying a used car. Even though I enjoy negotiating a …
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Posted by M
from Wayne, NJ
on April 12, 2015
This was soft and has 'a thousand' coils. It sinks, it's very hot, and it's too hard/quicksand feeling while being 'too soft' on top. So you feel the 'hotdog' sensation of an old mattress from day one. Never had back pain -EVER - before this mattress. It hit the pressure …
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Posted by William
from Shingle Springs, CA
on August 8, 2016
I had never heard of Spring Air before I purchased one from a local store. IT is an excellent mattress, very supportive, comfortable and a great value compared to the big brands I looked at.
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Posted by Andy F
from North Hampton, NH
on August 17, 2016
Overall I like the mattress. I got the medium firm because my wife likes a softer bed but I kind of wish I had gone one level firmer. The edges are a bit soft but not that big a deal. Overall pretty satisfied with the bed.
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Posted by Tara H
from Albuquerque, NM
on August 18, 2016
I am petite and lightweight (under 100 lbs) which makes finding a mattress that is supportive but allows me to sink in and avoid "hot spots" more difficult. I visited the store in NYC - excellent customer service - to test out the mattresses. I had already tried other brands …
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Posted by Viola M
from Johnstown, CO
on October 11, 2016
We ordered the Hard luxury King mattress, which proved to be too hard for us. Joe Alexander asked detailed questions, and also requested that we wait out the trial period. When we realized we'd never like the hardness of the mattress (arm was falling asleep), we worked on adding a …
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Posted by Beth F
from Haughton, LA
on September 14, 2016
I really wish I had requested the softer version of the mattress. it is too firm and I wake up often with arm asleep, should pain etc. However I contacted nest bedding and they send me 2 different toppers to try and help so the service was great. I just …
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Posted by Seth C
from Bradford, NY
on August 17, 2016
With my old mattress, I woke up every day with bad back pain and stiffness. I have multiple herniated disks and arthritis all through my spine so I am not surprised that I wake up occasionally with aches and pains but it is surprisingly rare with my new mattress. I …
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Posted by Chris D
from Belton, MO
on August 31, 2016
Firstly, if you are naturally a hot sleeper do not get this mattress because it sleeps very warm--to the point where you will need an under-the-sheet bed fan to keep cool. It seems that no foam mattress will ever really sleep as cool as a traditional inner spring one. Secondly, …
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Posted by Todd R
from Herrin, IL
on September 14, 2016
We started sleeping on this and right away no back problems. We sleep much better now. The first few month the bed felt warm, do to our body heat but now my body is used to it no heat problems now. We have a better sleeping result.
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Posted by Shirley S
on August 5, 2016
This bed is very comfortable whether sleeping on my back or side. The price point is amazing for this good of a mattress. Actually, I believe we paid more than I stated previously, but not much. We have paid thousands of dollars for other mattresses over the years, & this …
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Posted by Barbara K
from Goodyear, AZ
on September 20, 2016
It's difficult to buy a mattress you cannot test however, it has exceeded our expectations. I bought this for my daughter's college graduation, great mattress, good night's sleep (finally) and worth every penny. Great Great mattress, price may seem high but once you sleep on it a few months you …
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Posted by Jacob B
from Austin, TX
on September 13, 2016
My mattress was delayed weeks in shipping without any notification. This caused me to sleep on my sofa for two weeks and that was not fun. Very disappointing. I also posted a picture to social media with the teddy bead for the free pillow which I never received. Customer service …
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Posted by Steve J
from Colchester, VT
on March 20, 2011
Waited 4 months before rating. Can say the mattress is a great find. We wanted 100% latex and found this to be a very good buy and very well built. No fillers just latex. We looked at all the brands and thought this was by far the best deal. 4 …
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Posted by Brittany P
from Tehachapi, CA
on July 15, 2015
best purchase I've ever made!
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Posted by Virginia A
from Belleville, MI
on August 6, 2014
I love my mattress have no complaints but can't keep the kids out of it
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Posted by Eddie D
from Hobe Sound, FL
on July 16, 2015
We are very satisfied with the bed in general. But found slight depression where we sleep.hope itt wont get worse as the bed gets older.not happy cant get to go to next step because i did not used up all my characters this is a bit frustrating. So i hope …
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Posted by Ray
from Hollywood, FL
on July 29, 2015
it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an …
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Posted by Tracy V
from New York, NY
on August 25, 2016
Firm, with a little give. Turns out that's how I like both mattresses and steak. My only complaint, if it even counts as one, is I'm still getting used to the way this mattress isn't as bouncy as the last few I've had, but let's face it, nobody wants bouncy …
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Posted by Monica
from Perrysburg, OH
on December 29, 2016
After about a year this mattress was like sleep in a hammock rolling into the hole. I called the store they sent an inspector out who had me put a bath towel under the sag and said the sag had to be deeper! Very disappointed no more Sertas for my …
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Posted by Tamara
from West Palm Beach, FL
on July 2, 2016
I splurged on this mattress, and went for the plush pillow top... Less than a year later I noticed I always roll to the middle of the bed. Now I can no longer fall asleep without putting pillows under me as it feels like there is no support and I'm …
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Posted by Robert
from Issaquah, WA
on August 4, 2016
I searched for months after moving back from 10 years overseas. In Asia beds are very hard and uncomfortable. I went to all major chains and this store in Issaquah, WA had best salesman ever. Came in at least 6 times and my ultimate purchase was my Restonic. It's been …
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Posted by Anastasia F
from Baltimore, MD
on August 5, 2016
This mattress is way too soft for me, causing me neck and back issues. Unfortunately, I do not sleep very well on it.
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Posted by Jamie W
from Fremont, NH
on August 17, 2016
Great mattress, cured my back pain. Every once in awhile I do get too hot and wake up sweating, but it is infrequent. I would highly recommend it.
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Posted by Aaron L
from Sacramento, CA
on September 14, 2016
We purchased a Nest bed last December. I noticed during the summer months, the bed was fairly warm. I would wake up in a sweat. The mattress seemed to be warm. Also, the over-all comfort is good, but not great. I have chronic back issues and every once in awhile …
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Posted by Sara C
from Denver, CO
on August 4, 2016
I got the firm mattress because I love a firm mattress but it was a little too firm. I got the Alexander memory foam topper and haven't thought twice about the firmness. I sleep on my side the majority of the time and I don't have any pain in my …
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Posted by Morgan R
from La Porte, IN
on September 15, 2016
This mattress is very soft and comfortable. It does sleep a little on the warm side. Movement doesn't transfer so you won't wake your partner if you toss and turn a lot.
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Posted by Chris M
from Minneapolis, MN
on August 30, 2016
You can tell that it is a well built mattress but it sleeps very hot. I had a tear in the mattress upon delivery and the customer service was great. If I were buying again I would look for something that sleeps cooler.
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Posted by Maylie G
from Jupiter, FL
on August 30, 2016
After weeks of research we chose the Alexander Signature Hybrid and we have been so happy with our choice. My husband who is usually a hot sleeper with back pain and I who frequently get numb hips or shoulders on a firm mattress, both are sleeping great. We can't say …
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Posted by Mark C
from River Forest, IL
on September 6, 2016
It is a great product. We are having issues because it doesn't provide us with enough support, due to our weight, we believe.
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Posted by Michael M
from Warren, MI
on August 6, 2014
If purchasing for 2 people to use, make sure the firmness sill be agreeable to both.
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Posted by Bristel B
from Lake Orion, MI
on July 29, 2014
I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle …
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Posted by Mark J
on May 10, 2013
Make no mistake this bed is quite firm at first. There is a reason Serta wants you to sleep in it for at least 30 days prior to return. However, if you have back pain and are looking for support and comfort look no further! I've had back pain for …
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Posted by D R
from Schenectady, NY
on May 12, 2013
I hope I don't eat my words but that was the best night of sleep I have had in quite some time. My wife and I have been married for 20 years - our old mattress was 16 years old and a high-end expensive one when we bought it. We …
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Posted by Drury S
from Sanford, NC
on September 24, 2016
My husband and I love our Alexander signature bed. It's our first memory foam bed. We had laid on more expensive ones in mattress stores but never thought we would ever have one due to our pricey they were. The Alexander is at a great price point and so comfy! …
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Posted by Regan J
from Roseville, CA
on July 30, 2015
My wife and I have a great bed. It is a Spring Air. I remember as a young adult delivering product to the Spring Air warehouse in Hayward, CA. Now to find this mattress through Costco was a double blessing. Our last Spring Air mattress is 12 years old and …
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Posted by Jay N
from Woodridge, IL
on January 31, 2011
I am 6 years into a 10-year warranty. SImmons voided my warranty because of a stain that had absolutely nothing to do with the quality of their product. The mattress dips and hurts my back. Be aware they do not honor their warranty unless the mattress is pristine. No matter …
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Posted by David U
from Somerville, MA
on October 11, 2016
I'm 6'2" and weigh about 190 and after about a month and a half, my body created a rather annoying indentation on my side of the bed. I've tried to rotate the bed but there is no escaping this phenomenon. The inner portion of this gouge is not as comfortable …
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Posted by Surf T
from Spring Hill, FL
on August 7, 2015
Got this to replace a king coil plush that was too soft. Got this and I'm not disappointed with the quality at all. It's a bit firm but really supports well and evenly. Would recommend this mattress.
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Posted by TC
from Forest Hills, NY
on June 5, 2017
I didn't realize how bad it had gotten until I slept over at a friend's house...she had a Serta Perfect Sleeper, and it was an epiphany in the morning. I went to sleep without tossing and turning and woke up supported and pain-free in my shoulders, back and neck. I …
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Posted by mike
from Erie, PA
on May 10, 2017
Posted by Frank M
from Merville, BC
on May 24, 2018
I am always sleep warm - my wife usually sleeps cold ! This mattress seems to be good for both of us. It is the best mattress we have ever owned
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Posted by Igor K
from San Francisco, CA
on January 4, 2018
This mattress was sold to us as a reliable mattress that would last comparably with traditional mattresses and would provide necessary support. It did neither.
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Posted by Jenny
from Minneapolis, MN
on December 23, 2017
I weigh 130lbs, 5"4 and my husband weighs 190 lbs. We aren't big people. This mattress felt great for the first year and then completely started sagging, particularly on my husband's side. It's been just shy of three years and we wake up every morning with back pain. The dipping …
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Posted by Birrell Walsh And Nancy Grant J
from Martinez, CA
on March 1, 2018
And it has grown dimpled from our being on it. Definitely a "B" at best.
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Posted by Blair
from San Diego, CA
on March 1, 2018
All around comfortable bed - always look forward to getting a great night's sleep.
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Posted by J.
from New Palestine, IN
on March 20, 2018
We are just going on having the mattress for one year and the surface dips in many places, not just where we sleep. I would not purchase again or recommend to anyone else.
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Posted by Brenda
from Bastrop, LA
on March 9, 2018
I thought because it was Resonic and a Hybird mattress I was getting quailty, instead am not satisfied with this mattress at all. I been sleeping down in a sink, a hole so to speak. My husband also is complaining about this mattress.
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Posted by Gavin S
from Osseo, MN
on March 28, 2018
I've heard good things but was pretty disappointed in the comfort, they say you need to wait for it to break in. We waited too long...
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Posted by Melissa
from Renton, WA
on October 3, 2017
Extremely happy with this mattress. Overnight guests always comment in the morning how comfortable it is.
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Posted by Joe
from Bristol, CT
on November 24, 2017
5 years old and loving every minute of it so far.
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Posted by Tim
from Alexandria, VA
on November 24, 2017
I got talked into getting this mattress vs a better known memory foam mattress. This mattress has always been too soft but after the first 12-18 months its like trying to crawl out of a hammock. I cannot recommend this mattress in any way. Poor support and extremely poor endurance. …
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Posted by John
from Bella Vista, AR
on November 14, 2017
Do not use the side straps for lifting the heavy mattress. We did (and barely cleared the box springs), when two of the straps broke away from the mattress. I called my dealer and was told that they were for ornamental purposes only. I felt really let down.
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Posted by Julia
from Minnetonka, MN
on January 27, 2018
This was an incredibly expensive bed when we bought it, and took years to pay off. It was fine for several years, and I loved how cozy it felt climbing in each night. I don't sleep hot, so I've never had issues with it being too warm over the years. …
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Posted by Kristen
from Honolulu, HI
on March 19, 2018
Worst purchase! Horrible company! Warranty is a joke! Lost it’s support within a few months.
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Posted by Selina M
from Sierra Vista, AZ
on March 27, 2018
This mattress is the most comfortable tjing I've ever slept on. I no longer have back pain when i wake up. My only complaint is that it can occasionally get hot, and i will have to get out of bed and wait for it to cool off.
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Posted by Justine F
from Champaign, IL
on March 27, 2018
The pillow topper on the Alexander Hybrid was shifted and loose from day one which was a disappointment — but we had no other bed to sleep on — so we didn't return it.
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Posted by Dr. J
from Ogden, UT
on March 28, 2018
I got the Nest Hybrid FIRM mattress. At first I thought maybe too firm, but this is not the case. Excellent mattress. I think we've had it for about two years now. LOVE, LOVE, LOVE it. I'm not usually a person who fills out questionairres, but this is an exception. …
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Posted by Devon P
from Sutton West, ON
on May 24, 2018
The mattress is exactly what the literature said and what customer reviews said.
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Posted by Kim
from Newton, NH
on July 8, 2018
Let me first start by saying I am not one to spend my time writing reviews but I could not let this go. Do not buy this overpriced, poor quality mattress. After a few months the mattress loses all support. In the middle to the point where you sink into …
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Posted by Michael
from Charlotte, NC
on July 15, 2018
For the cost of this mattress I am extremely disappointed. I have had this for two years and have replaced it this weekend. Cannot flip and rotating does nothing. I end up feeling like I an in a hole in the center of the bed. The worse bed purchase I …
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Posted by jim
from Fenelon Falls, ON
on July 30, 2018
We purchased thinking this was firm, the purchase was for our summer lakefront used on weekends. It started breaking down at 8 months the Brick had a warranty of 6 months.They told us that we would have to go to Serta.They wanted us to take photos and go through lots …
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Posted by Brenda
from Roseville, CA
on December 14, 2018
after two years, this mattress is completely gone, one person sleeping on it and it like your sleeping in a whole. SERTA does not honor their warranty don't buy
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Posted by Ardith
from Mobile, AL
on January 3, 2019
We had high hopes for this bed but the pillow top buckled and shifted and leaves indententations where we sleep. Not even a year old, worst mattress we have ever slept on.
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Posted by Andrea
from Saint Louis, MO
on May 30, 2019
Bed offers no support. Numbness in back, neck arms every night!. Serta doesn't stand behind their product. Macy's offers no assistance.
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Posted by Darius
from Slingerlands, NY
on March 22, 2019
My wife felt the bed was too firm and she couldn’t sleep well on it (I liked it) so we looked into returning it with the 100 day return guarantee. Instead the company sent us a memory foam topper that softened the bed for my wife and vastly improved our …
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Posted by Barb
from Fort Wayne, IN
on April 19, 2019
It’s a lot better for us than traditional!
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Posted by Kay
from Newport, RI
on June 19, 2019
I thought this bed was extremely comfortable when I purchased it for a relative. They slept on it for a year then I took it and after several months I developed severe back pain which lasted for months until I moved to another home with a better mattress. When I …
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Posted by Michelle
from West Palm Beach, FL
on February 11, 2020
On 05/01/208, we had the Oceano Mattress delivered to us, and we absolutely loved it the first year. The mattress is advertised as the #1 rated luxury with a medium-plush feel. Thirteen months later, the mattress lost it's medium-plush feel and became uncomfortably soft to sleep on. Not only that, …
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Posted by Junie
from Ann Arbor, MI
on May 13, 2020
Horrible mattress! Got ripped off by used cars salesman mattress guy!! I’m not rich so I am stuck with this piece of crap til I can afford a new mattress but very detrimental to my health!
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Posted by Teddy
from Beverly Hills, CA
on June 28, 2020
Because it's a euro top you can't flip. Which has caused excessive 1.5 ' dips in the mattresse. Even with pictures and complaints to the manufacturer they stated it was normal. I dont think a "w" pattern in a 3 month old bed is acceptable for that price. Basically once …
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Posted by Richard
from Youngstown, OH
on May 10, 2019
Like trying to sleep on a beach ball wanting to roll out of the bed.
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Posted by Christine
from Astoria, NY
on November 13, 2020
I've had this mattress for a little under 6 years now, and it has help up OK but I've always needed to use a think mattress topper and it now it completely collapsed in the middle.
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Posted by Herb
from Indianapolis, IN
on December 12, 2020
Have had mattress less than a month, Im a side sleeper, now having shoulder issues. Reviews Im seeing now say for person 130 pounds and under. So if youre looking to spend $1000 on a bed for your kid, this might be the one.
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Posted by Donna B
from Citrus Heights, CA
on May 6, 2022
Didn't expect the sides to wear out so fast. We sleep on the sides of the mattress.
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Posted by Brian
from Brentwood, CA
on November 17, 2021
The mattress has lost its support where we lay, there is a mountain of original support in the middle.
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Posted by Sue
from Deerfield, NH
on June 3, 2017
Sags on each side, hump in middle. Ridiculous.
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Posted by Paul C
from Houston, TX
on June 30, 2017
I bought this after testing it in the showroom and it was very soft and felt like laying on a cloud. I got it delivered and set up. It felt like sleeping on a sandbag. I kept it for 2 years trying to break it in and moving the mattress …
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Posted by John
from Plano, TX
on August 6, 2018
Needed something that could feel good, while supporting my weight. I tried several foam mattresses and my butt sunk into the memory foam with them, but not in the Aubrie. It had a distinct smell when it first arrived, that dissipated after week. It's definitely a firm mattress, but with …
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Posted by Jill
from Fort Collins, CO
on April 20, 2019
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
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Posted by Gary
from New Baltimore, MI
on February 21, 2020
Supposed to be plush but its too firm and causes back pain. Also, forget about side sleeping.
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Posted by Rochelle
from Fountain Valley, CA
on March 11, 2020
The floor sample was sooo awesome. ordered one. Have not got a good night sleep in three month. The smell is so bad! I feel this mattress is cause me to be sick. I wake up in pain and headaches. Plus the bottom from moving it around already ripped. Cheap …
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Posted by CONNIE L
from Upland, CA
on December 28, 2017
I had hoped for more support and that it would last more than 6 months. I have thought seriously about getting it evaluated for warranty replacement. It is saggy. I will try sleeping on the other side (rotate) first.
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Posted by Joe
from Brooklyn, NY
on March 20, 2020
This has to be the best best value for money bed on the market. Super comfortable with excellent support!
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Posted by Debra S
from Surprise, AZ
on June 25, 2013
I purchased this Queens sized pillow top bed in Aug of 2013, and within months the pillow top sagged completely. Called the warranty office, and they sent someone down to measure the amount it sagged. Now, only the pillow top sagged, which is only 2 inches. I was told, it …
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Posted by Vipul J
from Saint Joseph, MI
on August 29, 2015
Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
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Posted by Kristi
from Mapleton, MN
on October 18, 2020
We have had this mattress for 7 years with only kids sleeping in it (8 and younger). There is no support left in the middle and it has sagged in the middle so much. It is no longer a good bed. Way too much money for what you get.
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Posted by Ron
from Kennesaw, GA
on July 13, 2015
I am now on my second bed in 7 years. The NXG 250 Simmons Bed. The sidewalls fail. They cave in. Both beds have done this within the first three years. It only happens on the left side. I only weight 204 so it's not like a weight issue.
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Posted by Mir N
from Brookline, MA
on December 8, 2016
With fibromyalgia and joint problems, I need a very plush mattress to avoid pressure points but I still need good enough support to provide proper alignment. I was very hopeful about this mattress and for the first few years it performed very well. Got it in January 2010. I wish …
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Posted by Marie
from Montreal, QC
on July 2, 2019
I agree with every other negative review: This mattress is a piece of s***. It hasn't even been a year since we bought it, and I already feel like I have zero back support. I cannot fall asleep on my back with this mattress and I wake up with back …
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Posted by Nicole
from Pageland, SC
on September 12, 2020
This is the replacement mattress from mattress firm. Upgraded last time. Now 4 yrs with mattress and same problem as last, and simmons will not honor 10 yr warrenty
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Posted by Dan
from Sherwood Park, AB
on August 8, 2022
The mattress foam edge on my side has bulged out indicating it has no lateral strength. I'm worried the containment for the coil springs will begin to fail by also slumping sideways and cause loss of suppport. I've experienced numbness in both arms since using this mattress for the past18 …
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Posted by Rafael
from Calgary, AB
on March 10, 2017
Matrix is bended and we will claim warranty to switch to another brand. Very expensive matrix and very poor quality
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Alice
from Von Ormy, TX
on July 18, 2019
My husband and I love this matress. However, after 5 years, it is sagging in the middle. It has a warranty, but this matress is discontinued and we can no longer exchange it for the same matress. If we want a similar matress, we have to dish out an additional …
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Posted by Susan
from Waynesboro, GA
on November 28, 2021
This is the best mattress I have had. I am thinking of getting a Purple mattress next, but they are so expensive 😔
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Posted by Lee P
from Clarkston, MI
on September 16, 2014
We bought this mattress instead of a lesser expensive option thinking that we would get a much better unit. After some time, I would say that it is just an average mattress and not exceptional like we were looking for. For overall value, I feel that there may be better …
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Posted by Ellen
from Smithtown, NY
on March 8, 2014
We have had it for only 4 months and it sags horribly. It offers no support at all. It is very uncomfortable. My husband wakes up with shoulder pain every morning. I spend half the night trying to balance myself so I don't roll into the sagging portions. It is …
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Posted by Colleen
from Carlsbad, CA
on March 3, 2014
I have another beauty rest that I love, so I have to believe that this mattress is a product of poor quality control (i.e. made in China without proper quality assurance procedures). The problem is that although the mattress is clearly defective, the store that sold it to me (Sleep …
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Posted by Karen
from Mesa, AZ
on February 24, 2017
We go between 2 homes, 6 months each place, this mattress has worn very poorly. It shows our body prints even when the bed has been made with fluffy comforter you can see indentations. We are not large people, I would not recommend Beautyrest to anyone. We went back to …
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Posted by B
from Henderson, CO
on September 15, 2017
Very bad mattress i would not let my dog sleep on it. It killed my back also many visits to get ajusted do not buy and check recalls
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Posted by Laura
from Memphis, TN
on April 20, 2018
Shortly after purchasing this mattress, I noticed the side I slept on had a very pronounced groove where I slept. I would rotate the mattress around making the groove on the opposite side until it was on both sides. I complaint to the manufacturer, but never heard back. So much …
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Posted by Charles
from Littleton, CO
on July 25, 2020
Had to purchase a new mattress as my wife and I haven't been sleeping well on this Recharge Linden Forest. Discovered ours was only 6 years old (8 year warranty). Beautyrest doesn't honor the warranty.
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Posted by Cyndi
from Memphis, TN
on June 1, 2016
We were told this would be a softer mattress since its plush. It is hard as a rock. I haven't slept well for the two years we've owned it. Also, it feels like an inferno. Sleeps very hot. No more Beautyrest mattesses for my family.
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Posted by Wendy
from Lakeland, FL
on January 28, 2018
It sagged from the first day we got it. It was very different from my old mattress so I thought it was just taking some time to get used to it. I never felt refreshed upon waking. After a few months I started feeling pain in my back and hips. …
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Posted by Michael
on April 6, 2015
The mattress is 9 months old and has over two inches of sag (as measured by company tech) on both sides. My wife and I are not big people so this is unexpected. Definitely not worth the $1379 purchase price. We will see how good the non pro-rated 10 year …
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Posted by richard s
from Canton, OH
on September 30, 2018
wish i would have never purchased
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Posted by William S
from Canton, MI
on September 19, 2014
I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width.
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Posted by Tony
from Deerfield Beach, FL
on July 3, 2017
The mattress we rec'd was not the same as the one we choose from the showroom. We chose a softer pillow top as the one we rec'd was much harder.
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Posted by Debbie
from Grants Pass, OR
on November 8, 2017
Simmons does everything possible to avoid customer service. Less than a year after I purchased the bed, it has a ridge in the middle and a 1/4" difference in depression on the side. By far the WORSE experience with a mattress. DO NOT BUY FROM SIMMONS. RUN
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Posted by Wendy
from Ridgewood, NJ
on January 25, 2018
We had another queen size Beauty Rest before purchasing this king size Avondale Pillow Top. I never loved the bed to begin with but my husband liked it so I gave in. It feels hard but not enough support at the same time for me. Over the years I grew …
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Posted by Cecilia
from Brooklyn, NY
on May 16, 2019
I had this mattress for a 7 years. I never really liked it and I never slept too well on it. In the past 2 years I stared feeling an increasing back pain. I switched bed, I turn the mattress, I tried everything until I came to the conclusion that …
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Posted by Sharon
from Baldwinsville, NY
on June 10, 2021
Spring Air did not stand by or honored their mattress warranty. This mattress had a 10 year warranty and after 8 years the mattress sags on both sides. Material from one side has shifted. This mattress is clearly defected. I will never by a mattress by Spring Air again.
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Posted by Patricia
from Waterford, MI
on May 7, 2022
My experience was excellent. Corey had lots of information on the mattress.
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Posted by Mike
from Council Bluffs, IA
on January 8, 2020
I am 6 foot 2 inches tall and 285 lb with severe lower disc issues in my back and spinal stenosis and nerve damage down my left leg and occasionally sleep with a female companion who is 5 ft 11 245 lb and this bed turned into a hammock in …
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Posted by Rene
from Los Angeles, CA
on April 20, 2016
Today is April 2016. Got the bed in January 2016. During our first week of having slept in it, my husband and I could feel the sagging and could actually see the sag from where we had lay. So uncomfortable, we toss and turn all night and we get up …
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Posted by KL
from Cary, NC
on April 11, 2016
I can honestly say this mattress has given me the best nights' sleep I've had in years. It still feels the same as when it was delivered. I can't tell when my 55# dog jumps up or down in the middle of the night. According to my sleep/activity tracker, I …
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Posted by Cindy B
from Great Bend, KS
on March 5, 2016
I've never had a bed I enjoy crawling into as much as I do this one. I've loved it since day 1, and still love it 6 years later.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by Cindy L
from Burlington, ON
on December 30, 2012
I purchased this mattress a year ago from Sleep Country $2500 and it seemed fine at first. But within a few months I noticed back and neck aches and kept waking all night. I went away on vacation and slept amazing and then realized it was my sagging mattress. I …
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Posted by Finkel E
from Ridgewood, NJ
on May 19, 2010
I am really shocked at the horrible results of this mattress -- within 2 years to the day, this mattress has developed DEEP BODY IMPRESSIONS, sagging at support points ( hips, back, shoulders). Visually, you'd never notice anything. But after 20 minutes the bed simply gives out, and you sink …
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Posted by Susan
from Crawford, TX
on July 18, 2014
We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. …
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Posted by Michael B
from San Antonio, TX
on November 23, 2010
I bought this mattress is AZ at a military AAFES store. It was a great mattress and slept well for about 6 months. After than the mattress began sagging on both sides. You could feel lumps in the middle 1/3 areas. I called Serta and they requested pictures and the …
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Posted by Jon B
from Webster, NY
on July 2, 2013
We bought the iComfort Insight because of the claims that it will sleep cooler than other memory foam mattresses. It was fine during the fall and winter when we bought it, but as soon as summer came. We found that it slept much warmer than are conventional mattress did. As …
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Posted by Glenna P
from Surprise, AZ
on November 10, 2010
At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing …
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Posted by Jane
from Baton Rouge, LA
on May 3, 2015
This mattress was great for about 6 months. After that, it started to go downhill. I have had the mattress for 3 years, and it has body indentions. The thing is getting more and more miserable. I will have to buy a new mattress soon. A mattress that sells for …
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Posted by Karen W
from Bartlett, IL
on August 16, 2012
Not worth the money huge disappointment. I've had my bed 8 months, now i am out looking for a new bed. Customer service said there was nothing they could do, suggested I rotate more often which doesn't help. If you want a bed that feels like a 30 year old …
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Posted by Kim P
from Lake Havasu City, AZ
on October 3, 2012
I almost went with the Serta I Comfort but decided to try this first since it had a similar cooling system. I'm so disappointed on how HOT it sleeps because other than that I love the comfort. I find myself all over the bed looking for a cool spot. This …
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Posted by Jim M
from Visalia, CA
on May 29, 2013
I hate this mattress. I like a firm mattress; we got the firmest one available. Felt great at the store. The salesman didn't explain anything about a "break-in" period, whereas, after a while the mattress gets softer and softer. While you sleep, the mattress will compress forming a deep trench …
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Posted by Judy B
from Parrish, FL
on January 10, 2014
this mattress lacks support and has a continous body impression. had it inspected by the retailer we purchased it from, says the body impressions are normal....they never go away so how could that be normal? I have contacted Serta and to no avail. It doesn't seem important that a customer …
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Posted by Lee
from Newbury Park, CA
on May 26, 2014
I was in love with this bed until, after 1 night. So far, so Bad, too soft, Too hot. I have never heard of buying a mattress and have it sink down in just one night. After about one night the foam top has permanent impressions it sunk Like Titanic. …
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Posted by J S
from San Diego, CA
on June 10, 2013
Purchased the Ethos "Latex" mattress 6 months ago. At first it seemed comfortable (although we did miss the buoyant feeling you get from an innerspring mattress). After 2 months of rotating the mattress we could no longer sleep comfortably on it. I wake up every morning with excruciating lower back …
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Posted by Dianne
from Falconer, NY
on January 10, 2015
Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.
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Posted by Xiaorang K
from Pleasanton, CA
on July 30, 2015
I purchase Natalie firm set because i want ultra firm bed. It is a great bed, very firm and supportive. my wife also likes the way it feels and how we sleep at night. i wouldn't buy a bed anywhere else other than costco.com
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Posted by Mike S
from Bend, OR
on July 15, 2015
I have back pain, which is more pronounced when lying on my side. I thought my other mattress was fine as it didn't appear to be worn or sagging. However, this mattress provides firm support without being too hard. I would buy it again.
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Posted by Misty
from Anderson, SC
on December 14, 2014
Really thought a super oillow top would be more plush and comfortable. This bed is really hard, even though it had foam in the too. I toss and turn and cannot get comfortable. It's not any better than the 13 year old mattress it replaced as far as comgort. If …
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Posted by Landry
from Richmond, TX
on September 19, 2016
I'm sorry but I have tried this mattress for a few months now and to be honest I am in pain every single night. It's to the point now after waking up in the middle of the night several times from discomfort I finally give up and sleep on the …
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Posted by Keith G
from Manchester, NH
on August 4, 2016
I ran into an issue with the first mattress that I purchased. It had a two inch "V" shape tear on the underside. When I contacted Nest Bedding they requested a photo and sent me out a replacement at no charge. Amazing customer support. As far as the mattress is …
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Posted by Jonelle B
from Odenton, MD
on August 17, 2016
The middle section of our king sized mattress doesn't get slept on much and is starting to form a slight hump right down the middle of the bed. Otherwise a great mattress. It can take a week or so to truly break this mattress in. It felt pretty firm initially …
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Posted by Nicole L
from Little Mountain, SC
on August 17, 2016
This mattress has made me able to sleep without pressure on my back & joints. I've had 2 spinal fusions & this is the first mattress that allows me to sleep on my back without pain.
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Posted by Jessica C
from Portland, OR
on September 15, 2016
Greats night sleep. So comfortable.
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Posted by Gregory T
from Orlando, FL
on August 30, 2016
Only negative thing I can say is that the mattress sometimes will sleep a little hot. Nowhere near as hot as other memory foam units I have tried.
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Posted by Alexander P
from Los Angeles, CA
on September 15, 2016
I started having serious back pain a few years ago so I decided to invest time and money in finding a better mattress. I tried several of the online mattresses, including Casper and Tuft and Needle. I wasn't happy with any of them (though I started feeling guilty about returning …
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Posted by Ryan B
from Torrington, CT
on September 7, 2016
I expected this mattress to change they way I slept, unfortunately it's just another mattress. It advertises as keeping you cool and I have found just the opposite, I wake up hot and have to move to a cool place on the mattress. Over all the mattress is ok, but …
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Posted by Michael H
from Austin, TX
on September 6, 2016
Like the mattress. Love the service. The personal attention even buying remotely was excellent
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Posted by Reed A
on August 8, 2016
My husband and I both weigh over 250# each, so we are hard on beds. Our previous, name-brand, memory foam mattress became a giant egg-crate cushion after 8 years; with divots so deep it was nearly impossible to roll up out of them. While we were happy with the brand …
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Posted by Ryan H
from Denver, CO
on August 23, 2016
Mattress has been great and exceeded expectations. It's not too soft and not too firm, and I love not having a box spring. Admittedly, I'm not a mattress expert, but so far I've loved this purchase.
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Posted by Sonny V
from Nashville, TN
on August 30, 2016
Sleeps great for me. My husband would prefer a bit softer.
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Posted by Sharlena H
from Sunman, IN
on August 25, 2016
King bed doesn't fill my king sheets too well, so they are loose and move around. Like the bed itself for sleeping, but wish it fit my sheets a little tighter like previous king beds. It also slides around on the frame quite easily. Constantly pushing it back in place. …
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Posted by Melissa B
from Marina, CA
on August 26, 2016
This mattress is just slightly softer than I'd like, but it's still very supportive and comfortable. The motion transfer isn't nonexistent, but it's very minimal. I miss this bed when I stay elsewhere and have to suffer the consequences of squeaky springs waking my 4month old baby!
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Posted by Joshua K
from Grants Pass, OR
on August 30, 2016
Best mattress I have ever slept on. So much better than traditional mattresses
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Posted by Martin R
from Arlington, TX
on August 31, 2016
We both have back problems but agree that this soft mattress meets our needs the best. For myself it's nearly perfect. I didn't want to give up my waterbed I'd been sleeping on for over 25 years but was talked into a high dollar traditional mattress. It lasted about 8 …
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Posted by Bill
from Gardena, CA
on September 13, 2016
I would not recommend Hamilton to any one
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Posted by Russell W
from Grand Prairie, TX
on September 13, 2016
I am pretty certain that the world would be a much better place if everyone slept on one of these mattresses.
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Posted by Dawn W
from Flat Rock, MI
on August 5, 2014
After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we …
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Posted by Malinda W
from Detroit, MI
on September 18, 2014
Had the first good nights' sleep in a long time! THANKS!!!
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Posted by Ceri
from Victoria, BC
on January 7, 2017
Bought this mattress at the Brick. It barely lasted 4 months before it had deep trenches on both sides (my husband and I are NOT heavy people). It was hot, and the foam top lost all it's loft before well before the 6 month sleep return warranty had expired. When …
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Posted by Donald
from Vienna, VA
on April 15, 2017
Terrible mattress. Rip off. It has been discontinued! Sagging and lumpy. Body aches all over. Hybrid technology is a hoax. Do the research. I wish I had done better!
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Posted by Scott
from Chicago, IL
on June 23, 2017
Much too soft..sags in the middle within two years..poor mattress
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Posted by Ryan B
from Torrington, CT
on April 21, 2017
intially the mattress was hard and thought it would break in, after two years still as hard as a rock. Customer service was fine when they sent me a mattress topper but it is why too hot.
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Posted by Neil
from Etobicoke, ON
on September 18, 2022
Mattress initially provided good back and hip support. Fifteen months late, I wake with lower back and hip discomfort from the lack of support from the mattress which has become soft. I weigh 160 pounds. Will attempt to invoke the warranty with Sleep County n
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Posted by Kevin B
from Minco, OK
on September 6, 2017
Integrity of Bed virtually broke down within a years time. Feels good for the 1st hour of sleep then it starts to breakdown making a hump in the middle of the bed. I don't ever remember getting a truly good nights sleep on it. Store I bought it from said …
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Posted by Ronald M
from Hillsburgh, ON
on May 24, 2018
I find the mattress very comfortable to sleep on and I'm pleased to own a mattress that is Canadian made with a small environmental footprint.
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Posted by Brandon W
from Costa Mesa, CA
on March 1, 2018
The bed is extremely comfortable and soft but provides tons of support.
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Posted by Kristina A
from Captain Cook, HI
on March 1, 2018
It exceeded my expectations. I had other mattresses in a box and this one was a pleasant surprise. It has helped get my guest suite five star ratings and lots of comments.
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Posted by erwin
from Columbiaville, MI
on February 5, 2018
Need to talk to the company to resolve this problem.I want to exchange it like they said I could when I bought it,but the store is no longer open at this site.
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Posted by Doug C
from Rockwall, TX
on March 2, 2018
Posted by Peter C
from Safety Harbor, FL
on March 2, 2018
Overpriced for sure. Tad to soft and I cannot see this bed lasting more that 5 to 6 years max. Not terrible and you can do worse but this mattress is average. At $500 to 650 it would be far more viable. I feel I could have done better for …
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Posted by Kyle R
from Studio City, CA
on March 2, 2018
Hey Gang - We started with one of your Love mattresses... and that didn't work out too well. Your CEO was kind enough to personally respond to an email survey I filled out. He suggested we upgrade. We did... returning the Love and adding $350. Not a small sum for …
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Posted by Eliza T
from Chicago, IL
on April 4, 2018
I tried a Kluft mattress in a store, and this mattress feels very similar at a fraction of the price. Good support, but with a soft memory foam top that makes you feel like you're floating on a cloud when you lie down. And it is very quiet, no creaking …
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Posted by Nicole D
from Oceanside, CA
on April 4, 2018
Within day 120 the boxspring that we paid extra for broke in half. Of course this is after the allowed warranty or free period. The box spring is like a pallet and not sturdy at all. I am very disappointed that we paid extra for it. The mattress is very …
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Posted by Susie
from Bella Vista, AR
on September 19, 2017
I am very disappointed in this mattress. Also disappointed in the response of the store and time it's taking to get this resolved. I filed a claim 3 weeks ago and can't get any help. Mattress has sagged close to 2 inches from the center to the outer edge of …
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Posted by Jeremy W
from Durham, NC
on March 6, 2018
I way around 350 lbs, so when I was looking for a mattress, I started by finding ones that provided support for larger people. Reviews for some of the often publicized online mattresses frequently stated that they were designed with smaller bodies than mine in mind and that they wore …
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Posted by Chris A
from Spokane, WA
on April 23, 2018
We purchased after much research wanting a Green mattress. The mattress is comfortable although I didn't sleep great at the start. In a few weeks I adjusted well. I'm just starting to notice that it seems a ridge might be forming. We are small people so I'm a little surprised. …
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Posted by Tim J
from Gainesville, VA
on April 23, 2018
My back pain was initially 100x better but over time the mattress doesn’t seem to support me like it used to. Waking up in pain is normal.
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Posted by Denise
from Cherry Hill, NJ
on December 14, 2017
Never slept better. Truly enjoy the support and comfort while I sleep. Love the adjustable bed!
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Posted by Wanda
from York, SC
on November 22, 2017
I hurt every night, I can't sit on the side of the bed to put socks because it feels like it's going to throw me on the floor if I lie too close to the edge feels like I'm going in the floor. I thought honestly I had taped the …
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Posted by John F
from Chatham, NY
on March 7, 2018
After we had this mattress 4 months (we were out of the country during the third month). The edge of the mattress began collapsing and I rolled on to the floor. I asked for a warranty replacement, but was denied because the amount of deflection was "only 4 inches" and …
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Posted by John F
from Chatham, NY
on March 16, 2018
The edge support of this mattress is completely lacking. After I rolled off the edge twice, I sought warranty support after 8 months of a 1 year warranty. It was flatly refused by the company because, although the edge deflected by 4 inches on both sides, the company's requirement was …
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Posted by Mike
from Council Bluffs, IA
on May 22, 2018
I'm 36 years old, male, 6'2" tall and 260 lbs. I've had lower back problems since I was 14 years old, sciatica since I was 25 years old, countless steroid epidural injections, and 2 nerve burning procedures around L5 vertebrae. I've also had sleep apnea as far back as I …
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Posted by Anonymous
from Berkeley, CA
on April 23, 2018
I adore this mattress! It is supremely comfortable. I feel almost no pressure when I lay on this mattress, as if I were almost floating. This is my first foam mattress, and I really enjoy it. Unlike some other foam mattresses, it is light and easy to move when necessary. …
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Posted by Gunita G
on May 24, 2018
I look forward to going to bed every night. I love my Douglas bed. ❤️
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Posted by Melissa C
from Port Coquitlam, BC
on May 24, 2018
We love our bed and sleep so much better. I was waking up in crippling pain, which no longer happens anymore :) I tell everyone looking for a bed to go with the Douglas mattress. It’s a winner!!
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Posted by Lesley
from Keremeos, BC
on June 7, 2018
I love this mattress, it's firm yet comfortable. It has maintained it's shape in 5 yrs, looks just like new. I am very glad I purchased this mattress.
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Posted by Daniel
from Fort Wayne, IN
on May 30, 2018
This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to …
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Posted by K
from Old Hickory, TN
on July 21, 2018
It is the most flimsy mattress I've ever slept on. It feels like a heavenly cloud at first. You think wonderful thoughts of, "holy cow, what an awesome deal! What are people doing wasting money on the high end stuff?" Then, a month goes by. You already have a 3-5 …
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Posted by Mary
from Gate City, VA
on September 28, 2018
Great! We love the bed.
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Posted by Rene
from Clermont, FL
on January 10, 2019
Posted by Kady
from Elkin, NC
on October 13, 2018
Awful mattress. Both my husband and I have terrible back pain from this and we’ve had it not even four years. It’s lumpy and bumpy, forget about getting comfortable because there’s no way to sleep that doesn’t hurt. I’m 30! This shouldn’t be an issue. And it’s gotten so bad …
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Posted by Amber S
from Canyon, TX
on April 4, 2018
I've had the Love and Sleep bed by Nest Bedding for about a year now and I have to say it's been the best money I've ever spend. I expected some wear or grooves to form on this bed but I've been pleasently surprised. My husband is not a small …
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Posted by Michael C
from Sierra Vista, AZ
on March 6, 2018
Very comfortable,,, But sleeps very hot, even with cooler liner.
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Posted by Susan
from Red Deer, AB
on March 4, 2019
showed pictures to Serta for warranty and they said it had to be 1.5 inch sag, this matress has been sleep on for 8 months and there is a hump in the middle and sags at the place where we lay. The Brick...where we bought it is coming to look …
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Posted by Sylvia
from Baton Rouge, LA
on July 27, 2019
Within 1 month we were phoning the seller, Olindes, in Baton Rouge, La. due to the unevenness of the pillowtop padding. Olindes would send out service people, they would measure, use a level, etc., 4 times, always the same answer " nothing is wrong, nothing can be done! We gave …
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Posted by Brian
from Joplin, MO
on July 24, 2020
Getting use to a hybrid mattress from a traditional mattress is a little hard.
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Posted by Seth
from Central City, CO
on August 13, 2020
You know, the mattress is "nice". I don't have any true major complaints with it. It is a bit firm, but really, it will age better that way I guess. I generally don't wake up with pain on this mattress. I just notice that I toss and turn a lot …
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Posted by Ken
from Joliet, IL
on August 9, 2020
For the first 7 months, this mattress was fantastic. I woke up with very little pain from an on going sore back and aching joints and hips. But for the last 2 months, the mattress has seemed to stop working. I wake up during the night from hip pain and …
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Posted by Blaine
from Spring Hope, NC
on August 17, 2020
This has been the most comfortable mattress I have ever slept on. The only reason we are getting a new Mattress is to get a king size.
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Posted by Allen
from Randleman, NC
on December 22, 2020
I love this mattress. We bought a Serta adjustable bed frame and the combination is wonderful. Would recommend to anyone.
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Posted by Beth
from Aliquippa, PA
on March 26, 2022
The best bed I’ve ever slept On. Well worth the price. Only issue is that it weighs a ton and doesn’t have any handles to hold on to when moving.
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Posted by Cathy
from Windham, ME
on May 17, 2021
I had my other mattress for over 10 years this mattress I had to trash after five years because it sagged so bad on one side you would roll off the bed. Cleverly they say you have to visibly see it sag but with the pillow top on top you …
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Posted by Marjorie
from Macon, GA
on August 8, 2021
I didn't notice how much sagging has occurred in the (one)year that I have owned this until I moved my lamp which required me to move over toward center of bed. Now the left side of my body is elevated and feels like I could roll off the bed.
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Posted by Georgia
from Ocean Springs, MS
on November 5, 2021
Most comfortable bed ever been on it is like a cloud holding you worth every penny we paid for it. Doesn’t sink in with heavy weight people after you have this bed, hasn’t for us since 2017 when we purchased.
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Posted by Marie
from Clearwater, FL
on August 3, 2022
When I first got this bed, I thought it was too hard. I bought all sorts of toppers to make it softer and then I fell in love with it. That lasted less than 2 years. I started having trouble with it being too soft in places and then still …
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Posted by Deborah
from Red Deer, AB
on March 21, 2018
Very disappointed as I have to go and buy a new mattress when I thought this one would last a while. Did not get a warranty on it as the furniture store had problems delivering a California King to the upstairs of my house. First few months, it was a …
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Posted by Shirley
from Anchorage, AK
on July 24, 2018
this mattress has caused me so much pain! i cant barely work because i am in so much pain, it has cause me to lost sleep and productively...dont get this mattress
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Posted by Kevin
from Hudson Falls, NY
on September 10, 2016
Was previously waking up throughout the night, and very hard to get up in morning, first night woke only once was able to get up feeling rested!! Some warmth, nothing dramatic...normal amount. Noticed when I was on my stomach, my knees were perfectly formed into mattress allowing full length of …
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Posted by Doug
from Ann Arbor, MI
on April 3, 2018
When I lie on my back, the springs press up into my shoulders and back, causing pain. When I lie on my side, the springs press up into my shoulders and hips, causing pain. This mattress is hardly "medium" firmness. It's like an inch of padding on top of a …
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Posted by S
from Waynesville, NC
on November 9, 2017
We bought this mattress because my husband was having problems with pain in pressure points and thought this mattress would be better for him. If we had not already gotten rid of our former mattress, we would have switched back to it after the first night on this mattress. HATE …
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Posted by Jean M
from Summerland Key, FL
on January 24, 2010
Very good quality. Very comfortable, reasonably priced.
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Posted by Cammy W
from Mountlake Terrace, WA
on October 21, 2012
Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh …
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Posted by Elena
from Mesquite, TX
on July 11, 2016
Mattress is less than 5 years. Within 2 yrs added a 2 inch latex foam, but the mattress still caved and gave no support (I weigh less than 130 lbs). I flip it over, move from one side to the other, have added plywood boards between mattress and box spring. …
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Posted by J.J.
from Southlake, TX
on April 19, 2017
This mattress felt wonderful in the store but within 1 year had completely broken down as far as support. This is the worst mattress I have ever owned and was one of the worst investments I have ever made. Permanent valleys quickly developed where we sleep, with a ridge in …
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Posted by Juli
from La Grange, IL
on January 3, 2018
Totally failed. I have stayed at Westin's several time, for a week-10 days. Never had a problem. I understand now why Nordstrom does not sell the beds any longer. It is really awful.
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Posted by Karin T
from Coloma, MI
on January 6, 2019
The need broke down very early with what seemed like a huge hole in the middle.
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Posted by Katie
from Rapid City, SD
on May 9, 2020
We are very disappointed with this mattress. After owning it only 4 years it has lost support and shows body impressions on both sides. We are already looking for a new bed.
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Posted by Edith
from Burnet, TX
on April 14, 2022
I bought this mattress 9 years ago. Still in excellent shape, however I need a larger mattress. I just bought a queen mattress. One thing about this mattress I was almost positive this is a pillow top. Maybe not but the tag just says BR Clsssic plush Aliya.
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Posted by Simon
from Rock Hill, NY
on September 14, 2018
I had this mattress for approx. 8 1/2 years and i have no complaints what so ever. Most of the reviews I've read people invested a good deal of money. However I went to macys warehouse and I paid like 70% off it was a display but how they do …
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Posted by Rocky
from Slippery Rock, PA
on July 3, 2019
I've had several mattresses over the years, and was reluctant to move away from innerspring to a memory foam mattress as I had heard they tended to make you sleep hotter, and would get hard in the cold. Never an issue with this mattress, and after I changed beds to …
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Posted by Tracy
from Santa Rosa Beach, FL
on November 12, 2017
We have had this bed for just over 2 years. At first It was perfect and I slept harder than I had in over a year. We moved this into our guest room to make way for our new king mattress. I hated the new one, so I’ve actually been …
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Posted by Nick L
from Warren, MI
on September 22, 2014
If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer …
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Posted by Cathy
from Petit-Rocher, NB
on July 27, 2018
Although this is not a bad mattress and is much more comfortable than my previous mattress, it does score much lower than a B+ on motion isolation in my opinion. I feel every move my partner makes on our king size. The mattress also already has an impression in my …
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Posted by Catherine
from New Glasgow, NS
on May 16, 2018
This is the worse mattress we have ever had. It sinks where we lie and there is a hard mound in the middle. Even when it is made it looks like an old mattress...it doesn’t go back to flat when we leave the bed. A warranty doesn’t mean a thing. …
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Posted by Antonio I
from Bloomfield Hills, MI
on September 17, 2014
Way too much money for a mattress when it starts sagging on edges after 6-8 months and holding body imprint. Has only one side so you cant flip it to save it a little
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Posted by Stephen C
from Walled Lake, MI
on September 16, 2014
Bed seems to be very comfortable and I sleep pretty well in it. However, I often wake with a sore lower back. Very good for shoulders, but could use a little more lower back support
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Posted by Richard
from New Smyrna Beach, FL
on May 26, 2014
I want some quick action on this problem, Just had previous one replaced with This one , upgrade???I have always had Beautyrest and this is very upsettling. Want action and satisfaction...
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Posted by Will
from Lisbon Falls, ME
on February 21, 2019
Thought we would upgrade our 6 yr. old Beautyrest Melrose mattress since it was showing depressions and losing support. After "testing" several firm contenders, we decided on the World Class Bridgewater firm model. We are both side-sleepers and over 200 lbs. Got a great price with new box spring from …
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Posted by Diane
from Austinburg, OH
on December 2, 2019
I have always had low back pain and so has my husband. Since this mattress (have owned for 8 months), I now have upper back pain, shoulder pain, hip pain, low back pain and have difficulty straightening when I wake up. This has been the worst mattress ever! We were …
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Posted by Rosie
from Opa Locka, FL
on April 27, 2015
This is the worst mattress I have ever owned. Wake up during the night with hip and back pain. The bed sinks on the side I sleep on feels like sleeping on an air mattress when the air is seeping out. I am so terribly disappointed.. Am in the process …
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Posted by Charles
from Chesterfield, VA
on March 10, 2017
Mattress started out great but it definetily has cupped in the middle I'm 180 lbs wife is 130 and keep finding myself on her side, it seems well made but does hurt the back because of the cupping. Paid $1300 for complete bed, frame box spring all From Simmons ! …
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Posted by William
from Englewood, FL
on August 16, 2017
Like sleeping in a hammock... Not looking forward to the morning experience RE: back ache most every morning...
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Posted by carole
from Clear Brook, VA
on January 22, 2022
I bought the Felicity Pillowtop again. The first one was so good I recommended it to everyone. This one from the start was not as firm. I could feel the bed move when my husband got in at night. The edges were not firm and crushed down when I got …
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Posted by Pat
from Daytona Beach, FL
on March 23, 2016
I bought this mattress on a promotional sale. It has been the worst mattress I have ever bought in my 70 years! I wake up several times a night with pain to the point of resorting to pain meds. Being on a fixed income I have had to wait to …
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Posted by Amber
from Englewood, CO
on March 6, 2017
We bought this mattress 3 years ago and I'm very unhappy with the bed. I wasn't very satisfied right away, but I thought that my body would adjust to a foam mattress eventually. I should have returned the bed right away. When I first got the mattress, my hips would …
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Posted by Marylou
from Racine, WI
on March 23, 2016
Our previous mattress (Verlo) lasted over 22 years. This Serta mattress we thought would be a nice upgrade. After 2 (TWO) years it was MUCH worse than our 22 year old mattress. It is almost 3 years old now and we can't use it at all. Please don't waste your …
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Posted by David
from San Francisco, CA
on March 30, 2016
My wife and I absolutely love this mattress!! It is a huge upgrade from the very expensive memory foam mattress we got rid of! Within the first two weeks of sleeping on Bear, I noticed a huge difference in how much better I slept. We both highly recommend this mattress!!
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Posted by Anne
from Pittsford, NY
on April 1, 2016
Reading reviews I guess we got a longer life than many form our mattress. It was almost a year before we realized that we weren't imagining things and there were sink holes , especially on my side . I am 225 pounds so I realize I am overweight but for …
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Posted by Sharon S
on December 2, 2012
I am so dissapointed in my $2,000 iComfort bed and even more dissapointed in the level of customer service from Serta. I am playing by Serta's warranty rules yet after numerous calls and visits to the store where we purchased it, and two calls to Serta, my husband's side is …
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Posted by Raul
from Brooklyn, NY
on September 10, 2014
We have spent a long time researching the market of mattresses before deciding getting our bedinabox, and we are really happy! We made the right decision.
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Posted by Betty
from Albion, NY
on November 4, 2014
I went back to store in 16 days to see if I could get a different one and they said I had to get one at the same price or less. well the one I have was the most money.i paid over 2000.00 and I was not going to buy …
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Posted by Mandy R
from Houston, TX
on December 14, 2013
We switched out our queen tempurpedic for a king genius, omg, this this the best purchase we have ever made. It did seem firmer than in the show room, but i can never have too firm. it is truly the best purchase you can invest in. I am a lady …
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Posted by Steve B
from Fenton, MI
on February 16, 2010
Bought the mattress 2 years ago. The body impression for both my wife and I are now up to ~2 inches deep.
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Posted by Rochelle C
from West Memphis, AR
on August 22, 2011
Thanks for letting me write this review! My husband purchased this set used from another co-worker who was moving. This fellow bought it as new and as a guest bed. The manufacture year is 2008-Batesville, MS. It had never been used. I don't know what my husband paid for it,but …
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Posted by Sammyk H
from Newton, NC
on June 16, 2013
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint. We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they …
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Posted by Helena B
from Washingtonville, NY
on February 22, 2012
The mattress was just delivered today. February 22, 2012. The noxious smell is overwhelming. I hope it goes away. I am glad we have some mild February days because I have windows open creating a cross-ventilation. Can't imagine putting it in a room with only one window because of the …
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Posted by Megan M
from Crestline, CA
on November 14, 2013
My Back Supporter had been passed down to me from family member but she hardly ever slept on it so it was in excellent condition. I'm a side sleeper & it conformed perfectly to my body! I had it for several years & it was just as comfortable as the …
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Posted by Joseph W
from Macomb, MI
on August 1, 2014
This mattress is not comfortable. I will tell anybody who will listen not to purchase it.
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Posted by Judith H
from Mount Clemens, MI
on August 5, 2014
I have the I-comfort bed and love it! It is the most comfortable bed I have ever slept in. Its hard to go away and sleep on something else
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Posted by Lisa
from Bloomfield, NY
on January 11, 2015
The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was …
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Posted by Kan
from Reno, NV
on January 26, 2015
Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse …
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Posted by Kevin W
from Wilmette, IL
on July 15, 2015
Loved this bed, then pretty deep impressions after 2-3 months. Also cannot turn over. Pretty disappointed for the money I paid.
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Posted by Jessica
from Coram, NY
on June 27, 2015
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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Posted by Paul M
from El Paso, TX
on August 13, 2015
overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort …
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Posted by Andrea
from Maryville, TN
on September 20, 2015
This bed is like sleeping on a rock. It's not sagging, or breaking down, but there is NO give to it at all! I have constant hip pain, and wake several times a night. My shoulders also tingle, and two of my fingers go numb.
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Posted by S W
from Metairie, LA
on September 29, 2013
This bed has made me miserable. I dread going to sleep at night. I cannot get comfortable. I wake up with back pain throughout the night. It is so uncomfortable I had to get a memory foam pad to place over it. I was waking up with numb, painful heels …
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Posted by Joseph H
on September 17, 2016
I'm disappointed in the mattress. I wish I had sent it back during the Trail period. Edge support is horrible. Didn't help my back pain at all. Arm goes to sleep when sleeping on my side. Wish I had kept my old mattress then I wouldn't be out $1299.00.
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Posted by Kishan S
from Topanga, CA
on September 14, 2016
I could not rate my new Nest Bedding mattress any higher. I am sleeping better than ever and my dreams are vivid and clear. This is the mattress you want!
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Posted by Debra
on July 9, 2016
Because as soon as I lay on it, I fall a sleep!! LOL The beds are great!! Jesse Johnston from the Woodbury store was excellent! I spent all day looking around, Mattress Firm was my last hope on my way back to Hudson. He helped me and I was out …
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Posted by Ann T
from Forest Hill, MD
on August 23, 2016
The Alexander Signature medium was very soft and felt good at first but I developed terrible back pain and it was not supportive enough. The bed also sleeps hot. After I contacted customer service they offered to replace the mattress with a firm one. They also gave me the wool …
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Posted by Jenny A
from Riverside, RI
on August 4, 2016
First off Nest is an amazing company, incredibly responsive. I bought the Alexander Hybrid as I was unsure about a total foam bed. I have very bad arthritis in my hip, although comfortable, but I needed something a little softer. I cannot say enough about this company and how responsive …
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Posted by Laura T
from Denver, CO
on August 11, 2016
I've only slept on this mattress for 2-3 nights to test it out. I bought it a month after buying a store mattress for my master bedroom. I like this so much better that I've thought about swapping. Guests rave about it. I feel like I'm sleeping on a cloud …
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Posted by Byron D
from Lincoln, NE
on September 8, 2016
As a side sleeper who wears a sleep apnea mask this love bed mattress (medium)has held up well. the medium is firm enough, upon the nest bedding reps suggestion we chose the medium. The firm likely would have been too firm for our taste. We have had it for about …
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Posted by Laura W
from Richmond, VA
on September 15, 2016
When my husband turns over or gets into bed, I feel no movement in the bed at all. This is a huge plus for me as I am a pretty light sleeper. The bed is so comfortable that I do not toss and turn as I used to do. I …
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Posted by Philip W
from Franklin, NC
on August 11, 2016
I was a little skeptical of the mattress at first. I have slept on mattresses that had 4 inch memory foam on top and they were comfortable, however, this mattress is far more comfortable. I have rarely experienced the “sleeps hot” effect which others have mentioned, this may be because …
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Posted by Michelle F
from Waukesha, WI
on August 23, 2016
I slept great on this mattress since we first got it. It has been about two months now and I wake up now with a little back pain
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Posted by Scott F
from Seattle, WA
on August 17, 2016
Joe went above and beyond to make sure we got the right mattress for us. A pleasure to work with a professional company.
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Posted by Brandon O
from Macomb, MI
on August 7, 2016
We were very hesitant to purchase a mattes online, but this has been on of the best purchases we have made. The cool sleep, pain free mornings, and matress quality have all been above our expectations. I would recommend (and have) this mattress to anyone who wants to have a …
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Posted by Stephen R
from Austin, TX
on August 30, 2016
The main issue is there's pretty much no edge support on this mattress. There never was. And in less than a year, the middle is getting a little saggy. It's pretty darn comfy, though.
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Posted by Terry B
from Orlando, FL
on August 17, 2016
I bought this solely due to the return policy. I hate mattress shopping as much as car shopping. I figured, if it's not comfortable and a quality product I will just return it. Well, my wife and I love it and it is very comfortable and well made. I have …
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Posted by Vanessa A
from Madison, WI
on August 17, 2016
So comfortable and well worth the money.
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Posted by James L
from Cloverdale, CA
on September 15, 2016
Ordered the firm mattress. It's really firm. I though of exchanging it for a medium firm but kept it. And ended up putting a 1" latex topper on it. Now everything fine. Think it also took my body a while to adjust to the new mattress. One cannot lay on …
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Posted by Kenneth F
on September 6, 2016
This was the Only King Sized Mattress that I could get up the Stairs of my Old Farmhouse ..... I love it Very Comfortable and I sleep well every Night ...... it was a little softer than I expected but I became used to it very quickly
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Posted by Harold T
from Miami, FL
on August 11, 2016
I selected the softness that was described as most popular. A bit too soft for me. Seems to take extra effort to get our of bed in the middle of the night - requires a lot of core strength. It does not seem any cooler (or warmer) than any other …
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Posted by Oscar C
from San Bruno, CA
on August 30, 2016
I wake up some times with shoulder pain I would not buy the same mattress again it's good but not great.
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Posted by Tim O
from Cortez, CO
on August 30, 2016
I just finished a through hike on the Colorado trail; I know it can be a tough transition back to a normal bed. However, Getting home and sleeping in my bed was amazing! Not difficult in the least. I swear that on past beds it would take me a few …
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Posted by David K
from Jacksonville, FL
on August 31, 2016
If you want numbness and hot sleeping conditions that cause you to wake up constantly get this mattress.......it is one of the worst mattresses I've ever slept on
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Posted by Jason S
from Littleton, CO
on August 31, 2016
If a mattress could take the stress out of life, I would be sleeping like a baby. Our bed has been nice. Overall , there has been a reduction in aches and pains but not a significant amount. Does my body feel better than when I was sleeping on our …
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Posted by Dennis W
from Costa Mesa, CA
on September 1, 2016
We have tried different toppers and sheets (most notably cotton percale, which was cool on our previous mattress) to no avail: the mattress sleeps hot. It also develops depressions over time and the edge support is terrible. We initially tried to return this mattress and were offered an exchange instead. …
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Posted by Jerry M
from Plymouth, MI
on August 7, 2014
We are very satisfied with our mattress.
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Posted by Sam S
from Lethbridge, AB
on July 13, 2013
We decided to try this mattress out after sleeping on a tempurpedic for the last 5 years - bad move! My husband doesn't mind it, but it is way too soft for me. At first it feels like the Tempur Cloud Luxe bed, and I was hoping it would support …
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Posted by Greg
from Stanfield, NC
on March 5, 2015
I have only had this Mattress a week now and it has done wonders for my Body. I have never had a Memory Foam Mattress until now. The Mattress had no odor when opened and it felt very firm when I slept on it that night. I hope that it …
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Posted by jill
from Lake Jackson, TX
on December 25, 2016
The mattress started out comfortable. But after about two years it started sagging on the edge, the side where I get on and off the bed. By year three the edge was totally smooshed down, with a big dip from the middle to that side. The only sleep-able surface is …
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Posted by Michele
from Palm Coast, FL
on February 7, 2017
It was good in the beginning but then it started to sag where we sleep causing a lump down the middle
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Posted by Amy F
from Conway, SC
on March 4, 2023
The mattress has sunk 4 1/2 inches where we sleep. It has a ten year warranty and the furniture store is replacing it.
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Posted by Phyllis
from Hayden, ID
on April 17, 2023
I bought it for a spare room and changed with my firmer mattress for about 4 months. There is indention where I sleep and lumpy. Will be measuring to see if it meets the 11/2 inch then contact for warranty. Will never recommend this mattress to anyone.
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Posted by Peter
from Vancouver, BC
on April 24, 2017
I have owned this mattress for over three years; my wife and I are height weight proportional and in good shape. Took at least 6 months to break in and then seemed like a great bed. Unfortunately after that it continued to break in more and developed indentations and a …
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Posted by Steve
from Springdale, AR
on July 30, 2017
Softer Mattress. However the Mattress is supportive. I had a wonderful experience with the company as a whole.
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Posted by Piero T
from Verdun, QC
on May 24, 2018
I suffer from strong neck pain very often, which produces strong headaches, once I changed mattress, the pain occurs much less often and, when occurs, it is not as strong as before. Also, my wife suffers from sciatica, this mattress is a much better option that the previous spring mattress.
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Posted by Michelle C
from Colborne, ON
on May 24, 2018
Please make pillows!!! This mattress has saved my sleep! So amazing, we purchased a second one for our RV!
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Posted by Dustin A
from Edmonton, AB
on May 24, 2018
I am very happy with the bed... everyone loves it! Highly recommend it!
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Posted by Brian
from Mason, OH
on September 30, 2017
Thought I was buying a great product at a reasonable price. Instead has created horrible pain, as some said it would. Pins and Needles in arms and legs, back pain and overall horrible sleep since I have had. Although pleasant, horrible customer support.
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Posted by Jennifer G
from Englewood, CO
on May 14, 2018
We were so relived to discover Nest. After our old mattress had worn, we purchased a supposedly excellent mattress from a front-runner brand......and I couldn't breathe. I couldn't even walk into the bedroom without having asthma. The chemical toxicity was extreme. We tried another big brand. Another toxic failure. We …
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Posted by Sally R
from Studio City, CA
on May 9, 2018
I have had lower back pain for decades, tried different beds over the years - futons, plush toppers - and typically took ibuprofen or naproxen every night before going to sleep to avoid being awakened by pain. We have had this bed since October 2016 and I have never needed …
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Posted by Hildee R
from New City, NY
on March 1, 2018
Wished it were a bit softer as I still awaken several time/night to adjust position due to numbness in arms and shoulders from side sleeping. Wish it were a bit softer but Nest was definitely an improvement over innerspring plush
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Posted by Jeremy Jones C
from Martinez, CA
on March 1, 2018
I'm an older (76) woman, and don't sleep that well anymore, but I don't think it has anything to do with the mattress which is very comfortable.
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Posted by Leah V
from Orinda, CA
on March 1, 2018
Getting a nontoxic mattress was paramount for me. However, I feel like you pay a premium to find this in a mattress. Paying 3x what a typical mattress store would charge for a similar size mattress doesn't necesarily mean you are getting 3x the comfort. I appreciate what Nest Bedding …
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Posted by John Antoniades J
from Martinez, CA
on March 2, 2018
This mattress is a godsend. Not only am I comfy, and always seem to be at the right temperature, but I'm not waken up during the night by my husband's tossing and turning, which used to happen on a conventional mattress. Also, as I continue to age, I really enjoy …
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Posted by Wendy M
from Manassas, VA
on March 6, 2018
We have the The Alexander Signature Hybrid in King / Medium. We ordered it in 2016. The bed was amazing and keeps us the perfect temperature and is both soft and firm which is exactly what we were looking for. However, the bed has sunk in the last two years, …
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Posted by Kim P
from Procter, BC
on May 25, 2018
Would be great to be able to purchase the appropriate bed frame to go with this bed thru you... (as do other Canadian companies ).
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Posted by Melanie B
from Denver, CO
on April 4, 2018
Buying online is always uncertain. However, my extensive research, along with Nest's incredible warranty are what allowed me to click the purchase icon. I am so glad that I did. I love this mattress in ways that I have never loved a mattress before! It is so comfortable. My love …
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Posted by Jenna C
from Mechanicsville, VA
on April 15, 2018
This bed is just as comfortable as the first day we used it! I love a soft mattress and this one is perfect!!
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Posted by Jason D
from Las Vegas, NV
on March 6, 2018
Son moved out shortly after getting this mattress so it hasn’t been used much. I love the way it feels and I got compliments from my guests also
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Posted by Carol E
from Austin, TX
on April 23, 2018
Had to purchase (which I found super annoying because the mattress was expensive!) a foam topper because my pressure points were going numb! Would NOT purchase again
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Posted by Daria K
from Chicago, IL
on April 23, 2018
Great value for the money
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Posted by David
from Hoschton, GA
on December 20, 2017
Upon receipt of our Alexander Signature mattress, we were a bit overwhelmed by the memory foam odor emanating from the mattress. We gave it a few days to air out before sleeping on it but even after a few days the odor was still very strong, we could smell the …
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Posted by Dustin A
from Humble, TX
on March 27, 2018
Only a year and a half with the mattress and we have to replace it due to sagging/breakdown. Really uncomfortable at this point and a big disappointment.
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Posted by randy
from Surrey, BC
on February 13, 2018
The first night no sleep at I'm the morning very stiff neck.second night forced to sleep on sofa. Call for refund but I got a big no I'm out 2000 dollars. I will never deal with this company again.
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Posted by Wes
from Waynesboro, VA
on March 6, 2018
This mattress is everything it's cracked up to be, but it was just enough too firm that we had to purchase a 2" latex topper, which brought it to exactly where we wanted it. It's a VERY good mattress and we would recommend it to anyone.
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Posted by Ed B
from San Francisco, CA
on March 27, 2018
I've lived with the Lift mattress for nearly a year now and here are my thoughts: 1. The soft version sent wasn't as soft as the one in the display room. I don't know if I got a medium instead, but I chose this because of the soft option. 2. …
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Posted by Larry M
from Pensacola, FL
on March 27, 2018
We ordered the King, medium mattress and the very first night we slept 2 hours longer than on our previous mattress. After having it a while we feel that it is slightly too hard for side sleeping (woke up with sore shoulders). We were sent a topper which fixed that. …
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Posted by Jacob P
on April 23, 2018
I always figured I would would end up shelling out thousands of dollars for a Tempur-Pedic of some sort to end my bedtime woes. Did some research on "internet mattresses" to compare the pros and cons, maybe save some money, and happened upon Nest bedding and the Alexander hybrid matterss. …
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Posted by Karen F
from Wyandotte, MI
on April 25, 2018
I was looking for a natural, well made, USA produced mattress and could not be happier with my Nest! So very comfortable and dog approved!
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Posted by Todd C
from Seattle, WA
on April 24, 2018
Soft but supportive. Nice bounce for non sleeping activities. Overall a very high quality mattress.
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Posted by Merry S
from New York, NY
on April 23, 2018
This is the best bed I have ever slept on. I think my favorite thing is that there is almost no motion transfer when I sleep in bed with my partner. It gives me a much more restful sleep than when we sleep in his spring mattress. This mattress gives …
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Posted by Scott M
from Portland, OR
on May 23, 2018
I don't sleep as soundly as our old mattress. I've been sore or stiff every morning for over a year now, in the back, neck, hips, and /or shoulder. I can't sleep on my front because it hurts my lower back. Can't sleep on my back because it leaves me …
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Posted by Lilli M
from Barrie, ON
on May 24, 2018
First time buying a foam mattress. This changes all previous ideas of ever buying a spring mattrress again. The support and comfort level is beyond excellent!
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Posted by Stephanie J
from Victoria, BC
on May 24, 2018
Almost every night it surprises me again how comfortable it is. Still love it, 7 months in.
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Posted by Allison
from Lipan, TX
on October 27, 2017
The Vera Wang mattress has been great! The only problem I’ve had is sleeping hot, but can’t say that’s due to the mattress since I’ve gone through menopause, but it hasn’t helped any. The comfort is fantastic and with two overweight adults sleeping on it it’s held up wonderfully.
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Posted by Roy
from Brentwood, NY
on October 24, 2018
A mattress needs to last more than 5 years and shouldn’t show serious signs of wear.
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Posted by April
from Tampa, FL
on October 21, 2018
This has to be the best mattress I have ever slept on! I do love a soft bed but this was both soft and firm... it’s crazy because I am super picky on what I sleep on. Honestly, hands down, I would recommend this mattress to everyone!
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Posted by Timothy W
from Beverly Hills, CA
on October 25, 2018
Expected a ten year mattress. At 10 months it sags so far i can sleep for back pain
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Posted by Robert B
from Birmingham, AL
on April 24, 2018
For a long time I wanted a mattress that was a little firm but still comfortable, and one that suited a hot sleeper like myself. I also like that it doesn’t allow you to sink in too much like a lot of memory foam mattresses.
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Posted by Barbara
from Marietta, GA
on January 3, 2019
We were sent the Serta Perfect Sleeper Trelleburg mattress as a second replacement under warrenty. Original mattress was purchased in Winter 2014. Each of the 2 warrenty replacement mattresses including the Trelleburg have failed in the same way. The side support of the mattress is GONE! If you sleep too …
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Posted by diana
from Odenton, MD
on February 8, 2019
we like a harder bed and this one is perfect for the two of us.
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Posted by Dan
from Lebanon, NH
on July 27, 2019
Had been having back and shoulder pain when awaking with old (less than 3 years) firm mattress. Purchased this one. Am a side sleeper. Wake up after three hours with severe lower back pain. Am 6 feet, 182 lb. male in good physical shape. Made decision today that mattress has …
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Posted by Rebecca W
from Culver, OR
on December 5, 2019
We bought the Sunrise II hybrid extra tall mattress set in king size. We (myHusband and I) searched for weeks when we we decided to get a new mattress. A mattress is a long-term commitment, so finding the right one is extremely important. We went to dozens of places, laid …
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Posted by Karen
from Peyton, CO
on August 13, 2020
We purchased this bed in February after my husband's cancer diagnosis. We have had problems with the comfort of the mattress, as well as the worst customer service we've ever experienced. We have received two replacements since the purchase. The original topper was hard as a rock, it took 3 …
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Posted by Amanda
from Austin, TX
on September 14, 2020
Mattress is holding up as expected. My husband and I both have enjoyed the support the mattress provides while still providing a layer of softness we appreciate.
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Posted by Kim
from Gansevoort, NY
on July 10, 2020
He's a back sleeper and 6'2, I'm a stomach sleeper and 5'3. This bed fits both of our comfort needs. I don't get hot like I used to. So comfy. We are buying another one for our guest room.
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Posted by Laurell
from Chicago, IL
on January 7, 2021
This bed was perfection for me! But it's going into year 13, and it's not as comfortable as in years past. It has had a 12 year run! (purchased 11/22/2008) I really would like to purchase another set, but cannot find it. Looks great, but it's old, and I wake …
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Posted by Jessica
from Denver, CO
on May 7, 2021
Pros of this mattress are that it has a lot of natural features, with the King bed you can have two different comfort levels based on each partner's preference, the company will send you a different topper i.e. soft, medium, or hard free within the trial and it's pretty comfortable …
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Posted by Jesse
from Red Deer, AB
on May 12, 2022
It's an awesome mattress. Mattress Mattress in Red Deer is the place to go!
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Posted by Karen
from Garrison, KY
on May 29, 2022
l will NEVER BUY a Serta again!! Had this 4 months and my husband impression was so bad. He is 220 pounds and not overweight! I called Serta and they said take pic and fill out form online. they said pics didn't go through so I told them to send …
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Posted by Connie
from Edmonton, AB
on December 24, 2021
I find it already sagging on both sides but it feels like a bar down middle of my queen bed. It's only 4 mths old. I even put a extra 3 inch memory foam topper on it and I can still feel the bar. Had I not bought it brand …
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Posted by scott
from Gardena, CA
on September 1, 2022
Serta is living off their name period. Their product is less than satisfactory. Most importantly the company does NOT stand behind their faulty craftsmanship. Do yourself a favor and go with a reliable company
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Posted by Heather
from Auburn, WA
on November 18, 2022
Deep sagging in the center within a month. Horrible support. My 10 year old mattress was better than this new one a month in
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Posted by Steve
from Exeter, RI
on March 7, 2017
Paid a lot of money for this mattress less then 6 months has major impression and hump in the middle a real peace of crap!!
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Posted by Andrea
from Kent, WA
on April 21, 2015
If you like a very firm mattress, this is for you! I bought this mattress because I have a very bad lower back - degenerated lumbar disks and need good support. I'm 5'9", 130 lbs. This mattress has a lot of foam on the top above it's firm coils and …
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Posted by S.C
from Salinas, CA
on August 25, 2017
Horrible mattress. From the start I felt like I was sinking into a hole. Initially just when my husband was next to me and now anytime I lay down. I have to use a pillow to support my side so I don't sink. I was unable to return because Mattress …
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Posted by Heather
from Rochester, WA
on April 7, 2018
This mattress is great quality and definitely keeps you cool but the comfort level is very low. I wake up with lower back pains every morning and with my previous bed that never happened. I think the bed is to firm. It doesn't allow for enough of my body to …
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Posted by Bob
from Blandon, PA
on May 3, 2019
We complained about seeing both ends of the mattress showing stretch shortly after we purchased the mattress. A representative from the manufacturer came and looked at the mattress. After he measured the bumps he said everything was within the range of the mattress and the nothing would be doe. I …
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Posted by Lisa
from Niles, MI
on May 17, 2020
We spent a lot of money purchasing this bed from Macy’s. It has a good warranty, which we used after the first 2 years when it broke down. They replaced it with the same mattress with little problem. But after a few months, this one broke down even quicker. We’ve …
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Posted by heather
from Cameron, ON
on December 16, 2020
Feels like sleeping on an air mattress with no support. As soon as someone else is in the bed and weighs more than you you fall into a hole it crates around the person. Totally dissatisfied with this mattress.
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Posted by Sharon
from Greenfield, IN
on April 27, 2019
Mattress is worst we have ever purchased....It is lumpy and sleep is horrible....tried to get them to take it back and exchange for another and store said it had to be a 2" sag in it before they would take it back....feels like your rolling to the middle all the …
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Posted by Jennifer B
from Fredericksburg, VA
on August 31, 2011
Bought my 1st mattress 4 years ago was replaced within two yrs due to the sinking, now less than two yrs SAME PROBLEM and wont replacesimmons warrenty is a joke ( NEVER BUY A SIMMOMS) the guy that they sent out to inspect the mattress said i should have no …
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Posted by Charlotte
from Oswego, IL
on December 26, 2014
This turned out to be the wrong bed for me but I don't believe I could get the manufacture to take it back.
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Posted by Kevin
from Prospect, KY
on August 13, 2018
I bought this via Westin after being happy with their beds over too many nights in hotels. I thought I was paying a premium price for "the best" product. My wife and I liked it initially - but a year in we are both unhappy. I am about 220 lb. …
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Posted by Andrew
from Beaconsfield, QC
on December 9, 2016
the idea of an unflippable mattress is a scam. We rotate it regularly so my grove becomes my wife groove. We are both not heavy people but there is zero support. I had back problems that worsened and my wife developed them.
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Posted by Terry
from Rocky Point, NC
on December 4, 2019
Feel coils can not sleep on it
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Posted by Carrie R
from Chesapeake Beach, MD
on September 7, 2010
My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 …
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Posted by Stephanie
from Waterford, MI
on August 4, 2016
We got this mattress in March by April starting to sink in the middle. We got a replacement mattress in Mid July well its been less then a month and the middle is sagging on the replacement. Now we have to wait for some to come out and look at …
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Posted by Pete
on August 6, 2016
It did not seem this hard at the store. Thought maybe they switched on us. This feels like sleeping on concrete.
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Posted by Sarah
from Austin, TX
on August 27, 2019
"Love this mattress!" I have back problems and as soon as I tried this Beautyrest Dawson hybrid in the store I knew it was for me. I have been sleeping on it for about six weeks now and it is so comfortable. I also love that it is a smooth …
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Posted by rob
from Kingston, WA
on February 19, 2017
its difficult to roll over or change positions as depression develop on the side you sleep on, and its hard to roll uphill.
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Posted by Jules
from Peoria, IL
on October 6, 2018
This mattress is the best bed we’ve ever slept on. We have gone to bed every night and we never fail to say how much we love our bed.
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Posted by Pam
from Omaha, NE
on October 12, 2019
We began to file a warranty claim a year ago and found that being honest about very minor stains (even though we used a good mattress protector) stopped the who process of our claim. I highly recommend not being honest (against my own beliefs) and just turning in the claim …
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Posted by Kay
from Milford, DE
on October 25, 2019
This mattress performed for approximately a year but now has significant sagging when we attempt to sleep. When we are out of the bed the sag measures 1.1 inches so Simmons will not warrant it. We both now have significant back and neck pain to the point we are going …
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Posted by Sharon
from Zion, IL
on February 21, 2022
When I first got this mattress it was wonderful. 5 years later I began to have hip & shoulder pain every night & woke up with severe back pain each morning. When I removed all the bedding I was surprised to see an indentation where I slept of 1 1/2". …
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Posted by Arelis
from Hollywood, FL
on August 9, 2014
I owed a Simmons Beautyrest in King size for a few years and the mattress still in great shape, I just bought this Pontevedra and was delivered last night and I was shocked with the quality, not good at all, the quality feels very cheap and I would not recommend …
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Posted by Natalie H
from Herriman, UT
on April 15, 2018
This mattress is supposedly rated a 9/10 for softness. Hips and shoulders hurt, shoulders fall asleep. I toss and turn and so does my husband. Definitely not a soft, plush pillow top like we wer hoping.
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Posted by Susan
on March 15, 2019
Within a couple of years owning this mattress and base, the side collapsed. The manufacturer’s response was excellent and it was fixed... for a time. Now the side has collapsed again with approximately five years use. Far too expensive for such a short turnaround of mattresses. I will be looking …
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Posted by Eleanor M
from Houston, TX
on October 30, 2012
If 2 firm at 1st, get on bed once per day & roll from pillow end to foot end. I still believe in turning mattresses (not flip, but turn). Hoping this bed will last at least 15 years. Love the firmness.
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Posted by Sana B
from Troy, MI
on August 13, 2014
I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000
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Posted by Jose T
from Lexington, KY
on March 6, 2013
This pillow top memory foam was great for the first 5 or so months. Then the mattress began to sink and sag and became increasingly worse. Not its barely bareable to sleep on.
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Posted by Jen L
from Paragould, AR
on September 18, 2012
When we bought this mattress set it was supposed to have a 30 yr war. and we were told that the full war. was good for 5 yrs then it would be prorated. We have had this bed for a little less then 4 yrs and in the middle it …
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Posted by Brennen A
from New Iberia, LA
on October 3, 2010
I hate Serta beds!!!! My parents brought me a bed that had the Serta name brand on the label. I did not feel the pain until just a few weeks ago. Now, I wake up in pain, and the wheels that comes with the bed had came apart already. I …
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Posted by Angela M
from Devils Lake, ND
on September 23, 2011
My husband and I have fallen in love again, with our mattress!!! My husband sleeps very hot, with the Icomfort he is no longer waking up sweating. The mattress cradles your body in all the right ways. It is worth every penny!!! We recommend this mattress to everyone we talk …
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Posted by Tiffany M
from Fountain Valley, CA
on June 6, 2013
This bed does not support, and I only weigh 130. It's not like I weigh that much excuse the sagging in this bed. It settles in so low after only a year. I was only 28 when I found out about the scoliosis and was told that it could be …
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Posted by Crystal
from Zebulon, GA
on March 5, 2015
I have only had this bed one night and it made a mountain where I sleep I slept maybe 6 hours and got up come back to bed went to go wipe the sheets with my hand and notice a lump pulled the sheets back and their was a huge …
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Posted by Renee H
from Pembroke, GA
on June 28, 2016
Before buying this mattress my husband and I would wake up every morning with our backs stiff and sore. The first night we slept on this mattress was amazing! We fell into a deep sleep and woke with NO soreness! It was a little hot the first night but we've …
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Posted by Victoria S
from San Francisco, CA
on August 23, 2016
This mattress definitely resolved the killer back pain I would have in the mornings (and I'm in my 20s!). That said, this new mattress does put some strain on my hips, which I've never experienced in a mattress before. Overall, solid purchase and I sleep much, much better than on …
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Posted by Kathy M
from Portland, OR
on August 5, 2016
Very comfortable. In a couple with one person significantly overweight and one of average size, we found the bed initially to be nearly perfect and very comfortable. We'd previously been using a pillow top traditional Sealy mattress, with an Ecofoam topper from Costco. 4 days into using our new Nest …
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Posted by Christine
from Warwick, RI
on August 21, 2019
We’ve had it two weeks and love the comfort it provides. It’s just is a joy to go to bed and a great nights sleep.
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Posted by Brian
from Clayville, NY
on October 20, 2021
This was a floor model that half is plush firm and other is plush. I sleep only on the firm side and you eod have no idea where I sleep. Nest mattress I have ever owned. Wish I could by this model again.
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Posted by Jan
from Alpharetta, GA
on March 17, 2019
Purchased this mattress at Sears after reading many reviews and intensive research. Initially happy with comfort, support and overall rest. After 6 months, noticeably started to wear with indents happening. Contacted store, they stated this was normal for pillow top mattresses. After 1 year, indents turned into troughs. Contacted store, …
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Posted by Lina L
from Loomis, CA
on August 18, 2016
I fell in love with this mattress from the first night i slept on it.
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Posted by Michael T
from Douglasville, GA
on September 13, 2016
I bought a simmons beautyrest in '11 that quickly developed side support failure and sag in the middle. This NEST mattress feels like I've been paroled from prison. I'm a very light sleeper so comfort is important. And I have lower back problems from time to time. This mattress supports …
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Posted by Ryan N
on August 17, 2016
I've never slept this good before in my life. My back pain is reduced and I sleep longer and better. It hasn't completely eliminated my pain and trouble sleeping, but the difference is huge. I'd recommend it to anyone.
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Posted by Joy P
from Stanwood, WA
on August 12, 2016
We had a sleep number bed before this mattress. Both my husband and i suffered back pain. I had two ruptured discs and sciatica, both of which have been much better since we have had this new mattress. Totally happy with our decision to buy this mattress!
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Posted by Thomas H
from Kalama, WA
on August 11, 2016
I really like this bed. My wife and I sleep much better on this than the old innerspring mattress we had. I did have to purchase a more breathable cover to prevent sleeping hot. I thought it would be to soft but it supports us both great. Overall a great …
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Posted by Rachel B
from Dayton, OH
on August 30, 2016
I am very impressed with our Nest bed! I am a very hot sleeper and this mattress keeps me cool. I had to compromise on the softness but it is very comfortable.
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Posted by Alicia M
from Los Angeles, CA
on September 6, 2016
We look forward to sleeping every night. Wouldn't change it for anything else!
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Posted by Amy F
from Conway, SC
on September 17, 2021
A mattress should last more than five years. We are not heavy people and there are indentations where we lay that do not go away.
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Posted by Tony
from Seabrook, TX
on February 19, 2018
Luxury firm is the right firmness for me. Our prior mattress was too soft and some of the ones we tried in the store were too firm. This one seems to be just right so far. Very comfortable but it does not feel like there is any cooling or ventilation. …
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Posted by Mitch T
from Yelm, WA
on February 7, 2019
This mattress was great when new but within a year started to show body shapes for both my wife and I. I'm 220 lbs and she is 160. Rotated the mattress when we change the clocks for DLS as recommended by the salesmen. In the last 5 months or so …
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Posted by Mike r
from Hollywood, FL
on November 21, 2020
The mattress is awesome I get my best sleep now that I have it.
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Posted by Jerre A
from Knippa, TX
on November 6, 2010
after a couple of years, it didn't feel as good as it did when i bought it. My sister told me that it's not the mattress that goes bad, it's the box springs. They last 2-3 years on an average. So I got a piece of plywood and put it …
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by Bill
from Comox, BC
on June 4, 2018
It's our second Simmons in less than 4 years. The first needed replacing after 2 years. This one has been slightly less than 2 years and sidewalls are crumbling and there's deep grooves on one side (same problem as the first one) and it also squeaks. Terrible mattresses!
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Posted by Andrew
from Old Lyme, CT
on November 14, 2018
Unsatisfactory, I would only hope that Sears would honor their 10 year warranty. I will not purchase a beatyrest mattress again.
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Posted by Sherry
from Ithaca, NY
on December 13, 2015
My husband and I bought this mattress two years ago. The edges already buckle down when it wasn't supposed to and it is very hot to sleep. Bad investment for us and was told it would help with my back problem. It has since made it worse.
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Posted by Rich
from Fredericksburg, IA
on December 21, 2015
I believe the one we replaced was still more comfortable after more than 15 years than this one has been after 6 months
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Posted by Brandy
from Austin, TX
on March 30, 2019
I am under 140 pounds and sleep all ways. This bed looks new can not see any reason for the lack of back support. I do not feel or see any oh that is why spots. It has the exact base setup that Macy's said but still something is very …
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Posted by Janice B
from Whittier, NC
on December 20, 2012
I would never buy this mattress again. It easily caught fire and blew up almost catching our home on fire while we were asleep. It is not flame teardent at all. Awaoting return call from me4chant
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Posted by Patricia D
from Antioch, IL
on January 19, 2013
Threee years ago I bought what I thought would be the best mattress for my back wrong. Two and on half years later the center of tghe matress caved in and when you stand it on its side to turn it all the insides fall to one side, turn it …
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Posted by Diane W
from Mulino, OR
on January 20, 2013
Our purchase of the iComfort Prodigy was a result of an exchange of a totally unacceptable innerspring mattress, exercising our "one-time comfort guarantee". Our salesperson assured us that, to approach the feel and comfort level of our old mattress, we should seriously consider a memory foam product. The concept of …
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Posted by Lisa D
from Naperville, IL
on October 25, 2010
We purchased this P.O.S. mattress from Mattress Giant in 2005. Within 5 months we had them come out because we had deep body ruts that were visible when the bed was made!. At this time they came out and replaced the box springs. After 4 more years the body ruts …
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Posted by Donna C
from La Pine, OR
on March 23, 2013
I will never purchase any mattress again that has memory foam no matter the hype of "cool gel technology"...it just doesn't work! I need to get up 1-2x a night to let it cool off before I can get back to sleep on it again. My room temp is between …
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Posted by David F
from Ithaca, NY
on October 15, 2012
They say that the people that write reviews are those that either love or hate the product. Well, we are the ones that love it. I weigh 185 and my girlfriend is about 115. We have only had it for two months but we both rave about it. Although it …
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Posted by Cathy B
from Walton, NY
on November 19, 2012
This is the third mattress. The Sleep Store replaced it twice.We went to 2 twin XLs instead of the King. Within weeks, the mattress sags and there is an indent where your body lays. This makes it uncomfortable to sleep. NOT what we expected for the money. I've written to …
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Posted by Traci G
from Berrien Springs, MI
on October 27, 2013
I spent way too much on this bed and I am now stuck! This bed is very hard, like sleeping on a board. The foam does not give at all. I sweat all night long due to the heat that is generated from this foam. It is horrible. Since I …
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Posted by Dave K
from Colorado Springs, CO
on January 5, 2011
Mattress in not a reversable mattress so you cannot turn it over to get a new side. Head end of bed sloped 3" down in less than one year. We had to put 3 inch blocks under head board to make it level. Simmons say they cannot help, talk to …
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Posted by Mary S
from Erath, LA
on June 10, 2011
The best bed in the whole wide world !! It's in the "perfect" category. I fall asleep within minutes, stay asleep all night, and wake rested. No aches, no pains. So much back support, you feel your back relax and tension disapears... I actually thank God for my bed each …
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Posted by Sdf S
from Cayucos, CA
on October 5, 2011
So it turns out my comfy new Serta mattress was only comfortable for two years, and has gradually been getting less and less comfortable. No problem, I paid big bucks for the 10-year warranty, right? Wrong. The warranty "inspection" doesn't test for the things that make a mattress servicable; ie, …
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Posted by Sandra B
from Olin, NC
on November 24, 2013
We spend 4-6 months in our RV, so this mattress has NOT been slept in for a full 4 yrs.; however, it looks like a mattress that is at least 20 yrs old. Very uncomfortable, stiff and sore in the morning. We are getting rid of this mattress, money down …
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Posted by Brian H
from New Baltimore, MI
on August 5, 2014
So far, everything about this mattress is as good or better than we hope. Best mattress I have ever bought. Veryou happy.
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Posted by Keith T
from Warren, MI
on August 21, 2014
Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know …
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Posted by William S
from Taylor, MI
on September 19, 2014
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
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Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
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Posted by Shannon
from Little Elm, TX
on March 9, 2015
Jason Jordan was our sales rep. He was very patient with us. We didn't make the decision to purchase the bed right away. This purchase was a huge investment, and we wanted to ensure that it was the correct one! Every question we asked Jason, he answered with professionalism and …
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Posted by Sandra B
from La Center, WA
on July 30, 2015
I weigh 160 lbs and am 5'9". I have a bulging disk. When I lay on my left side the mattress sinks in by my hip and causes the bulge to be pinched and leaves me with excruciating pain. It is not quite so bad n my right side but …
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Posted by tim
from Buffalo, NY
on January 9, 2017
Posted by Yanek M
from Atlanta, GA
on August 30, 2016
I ordered the Alexander Medium. I was not satisfied with the sleep. After 2 months, I contacted Nest and was satisfied with how quickly they exchanged the medium Alexander mattress for the Hybrid. The hybrid mattress slept much better for my tastes. However, body lumps have started to develop in …
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Posted by Lisa
from Stratham, NH
on September 6, 2016
I love my Love Bed. Just the right amount of support. It cradles your body, no pressure points. You won't sink into the mattress like a memory foam, the mattress has some bounce to it. Not too much bounce (to disturb your partner while moving around at night) but enough …
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Posted by Noreen
from Basking Ridge, NJ
on July 1, 2016
It has a great pillow top but the inner springs don't seem to support any weight. The mattress dips too much when weight is put on it and the sides seems to crush when getting out of it. It worries me because it is just a month old and it …
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Posted by Bennett O
from Andrews, SC
on August 11, 2016
Smell was gone by the second night. We got the medium but it's borderline on what I would call a soft medium. My wife loves it, I could have probably been okay with a firm.
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Posted by William M
from Agoura Hills, CA
on August 23, 2016
Pro: Better than my old mattress and a pleasant surprise; I thought a bed in a box would be a temporary step to a traditional bed and we wound up liking the Love medium very much. It is a keeper. Con: We probably should have ordered a King instead of …
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Posted by Amy Y
from Lenoir, NC
on August 14, 2016
My husband and I, both feel, that it needs a thin harder foam layer (or something) on top of the springs to disperse the pressure points that we feel on our shoulder area when laying on our side. My husband feels it more than I do. My husband (5'8" 180) …
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Posted by Dallas M
from Petaluma, CA
on August 23, 2016
This is an outstanding mattress. It does everything well or a above average except maybe heat retention. I tend to sleep really hot and it's rarely an issue but when it is it's noticeable with this mattress. I am a back and side sleeper and I've noticed my sleep improve …
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Posted by Chelsea P
from Cincinnati, OH
on September 6, 2016
Did not know what to expwct with a mattress that we didnt try in a store. The medium was a bit too firm, but one call to the company and they sent a soft topper for free. Best value for the money and much more comfortable than I was expecting.
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Posted by Kevin C
from Dover, OH
on August 17, 2016
This bed has all but eliminated constant acheiness and stiffness that I was suffering through on my old mattress. I am sleeping great on this new Alexander Hybrid. In fairness my old traditional mattress was 10 years old and there was a dip where I slept. I dont remember problems …
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Posted by Allison P
from San Francisco, CA
on August 4, 2016
Very happy with my mattress! I don't wake up with anymore pain. It did take a while to get used to, but now that I have I love it and I literally crave my bed. It is well made and was worth the price tag.
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Posted by Jonathan C
from Loomis, CA
on September 6, 2016
I think the construction of the mattress looks like it is done exceptional well. It was hard to believe that it shipped completely rolled up in a box, and blossomed into a queen sized mattress. We did choose the firmness of our mattress based on the description given during the …
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Posted by Deborah K
from Spanish Fork, UT
on August 11, 2016
Had a sleep number bed before, but after several years was experiencing neck and back pain a lot. This bed was so much more affordable, I could buy 3 of them for the what I paid for my sleep number bed. So I decided to give it a try, and …
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Posted by Brenda B
from Bismarck, ND
on August 11, 2016
I wish I would have known how soft this mattress becomes when your partner a plus size. He sinks way down, so if I want to lay next to him, I roll towards him. I practically have to crawl over to my side to sleep level. I am very thankful …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by K
on May 27, 2015
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
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Posted by Rhonda V
from Alexandria, VA
on August 30, 2016
We bought the lovebed after much displeasure with another popular "order online" mattress. Shipping was swift and unpacking was a lot of fun! Slept great the first night and now a few months later, still sleeping really well. I've noticed that it has a slight dip, very slight, where I …
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Posted by Dora H
from Chicago, IL
on September 13, 2016
I love this mattress. When I lay down it has just enough give to cradle your body so there aren't any pressure points. My husband prefers a firm mattress but it's perfect for me ;-)
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Posted by Alison
from Panama City Beach, FL
on December 22, 2015
This mattress was amazingly comfortable when we first got it. We bought 3 for a vacation home that we have. Within 90 days, ALL THREE had giant indentations. We contacted RTG warranty - 2 are 1.5 inch depressed and 1 is 2 inches. They were nice and exchanged them, but …
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Posted by Andrew G
from Cambridge, MA
on September 15, 2016
I bought the Nest Lovebed over a year ago and I really enjoy it. I am a 5'10", 180 lbs male, and I tend to sleep on my stomach. My mattress is currently on a solid bottom, wooden platform bed, with a Perlux Hypoallergenic Tencel Mattress Protector (I strongly recommend …
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Posted by Jessica R
from Houston, TX
on September 15, 2016
Researched a lot for this purchase and we were looking for a medium firm to soft mattress. This mattress is much firmer than expected! Nice quality and very supportive, but my husband suffered numb arms and back soreness (200 lbs). I'm 70lbs lighter and although I didn't experience any major …
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Posted by Rita
from Hollywood, FL
on July 26, 2014
The plush mattress top is horrible hot I sleep in a hammock
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Posted by Carmela
from Barrie, ON
on November 23, 2016
The first mattress I bought at Sears was horrible and they made me keep it for a full 90 days before I could switch it. The sales person went on about how great the iComfort Prodogy Everfeel was so I paid the extra money for it. It was fine for …
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Posted by Sandra
on February 16, 2017
I tried the cool memory foam mattress, Great except after 2 mo of using it I began a sever allergy to it, Appears there are a lot of different chemicals in these foams. My dog even had two seizures which she never had before, can't confirm the mattress did it, …
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Posted by jackie
from Rainbow City, AL
on August 16, 2017
Posted by Phedra
from Duncan, BC
on June 1, 2017
For the first few nights, yes, this mattress was firm - it was great. Over the next several weeks, and now months, it has completely collapsed on itself. When you lay in your spot, the edges of your profile start to rise up around you, as your body is sucked …
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Posted by Peggy
from Wharton, NJ
on November 4, 2019
Beautyrest Silver East King MEDPT very Lumpy purchased August of 2019 and mattress is not getting any better. Thought it would adjust to my sleep position,
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Posted by Elizabeth
from Milwaukee, WI
on November 3, 2018
Purchased an Applause II Firm queen and within 2 months the mattress was sagging and mushy. I turned it around and tried it and it still sagged anywhere in between the edges. Serta rep came to my home to check sag and indeed it was over what the expected sag …
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Posted by Susan B
from Comox, BC
on May 24, 2018
We bought one of these beds last summer (2017). We really like it so we bought another one!
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Posted by Laura S
from Brantford, ON
on May 24, 2018
This bed was an excellent investment. I tend to overheat at night & the Douglas bed really helps with that. It's also the right combination of firmness & softness for cushioning my arthritic joints. I love that it's constructed in an environmentally responsible way, too.
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Posted by Tommie
from Elkin, NC
on July 30, 2017
I purchased a Spring Air mattress about 5 years ago and it has been replaced 3 times already. It starts out feeling great but as time goes on, it starts to sag and you feel like you are sleeping in a hole. I am 5 feet tall and weigh 130 …
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Posted by Sarah H
from Chattanooga, TN
on May 23, 2018
If you can believe it, this mattress is both soft and firm at the same time! It molds around my body the instant I get into bed, but gives me all the support i need to not feel like i am not being swallowed whole. The only thing I would …
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Posted by Tatyana
from Tomball, TX
on December 23, 2017
we had cali king bed and mattress that gave to our son and treated ourselves to a new beautiful bed, and this mattress came with it.... my husband started complaining 1 st week, i just told him he is a whino until i developed ax excruciating lower back pain, i …
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Posted by Sarah S
from Minneapolis, MN
on May 9, 2018
I heard such good things about Nest. After contacting them about my dissatisfaction with my Alexander hybrid mattress they sent me a "firmer version" as Alexander himself put it. I was informed by a rep while calling to inquire about the bed that what they were sending was "previously unreleased …
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Posted by Robert
from Pickerington, OH
on March 4, 2018
Didn't last 2 years before problems started. Back and hip pain. Springs constantly popping when laying down.
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Posted by Lourdes C
from Fishers, IN
on March 1, 2018
The best mattress I have ever slept on!!! I ordered another for my daughter.
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Posted by Connie V
on March 1, 2018
Excellent mattress especially for the price. Did exchange firm for medium and had no problems with the process.
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Posted by Lisa M
from Carlsbad, CA
on March 1, 2018
Alexander Hybrid - Love it! Very pleased with the purchase. My husband is 6’2” and I’m 5’2” and this mattress works very well for us given our size difference. Not a ton of motion transfer, good support and I love that it has memory foam and wrapped coils.
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Posted by Brad P
from Louisville, KY
on March 2, 2018
Love the mattress and won’t go back to inner spring mattress. Worth the money and we sleep great!
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Posted by Michelle C
on March 3, 2018
This bed has just the right amount of softness and support that I have been looking for. Plus it did not cost me thousands of dollars. I have tried gel beds, memory foam beds, and regular beds. This bed has the right combination of springs and foam. I sleep mostly …
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Posted by Tracy B
from Springfield, MO
on March 6, 2018
This matress has a comfortable pillow top and the firm version is exactly what I needed. I like to sleep on not in the mattress and this was the perfect choice for me. I sleep on my back and side.
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Posted by Daniel G
from Lafayette, IN
on March 6, 2018
Overall I am very disappointed in my purchase. Not what I expected from a "high quality" hybrid mattress. Paid around $1,200 to end up with a bed that after only 1 year has low spots. I'm an average sized male at 5'11" 190Lbs so this should not be an issue …
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Posted by Jeremiah M
from Citrus Heights, CA
on May 9, 2018
The Alexander Signature Hybrid CalKing Medium / Luxury Firm mattress is perfect for my wife and I. I'm over 300lb and was concerned about getting a firm mattress because of my weight, but this mattress is AMAZING. Both my parents and my in-laws consistently tell us how amazing our bed …
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Posted by Kelly L
from La Jolla, CA
on March 27, 2018
I was nervous about spending so much on a mattress I'd never felt, but I was reassured by the return policy. My husband was very skeptical; he abhors change! But neither of us would ever go back. We had a luxury Stearns & Foster pillow top mattress before the Alexander …
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Posted by Kelli S
from Maggie Valley, NC
on April 23, 2018
I would expect a mattress like this to be much more expensive .... but so glad that it wasn't! Just what I was looking for in terms of quality, comfort, design and price. Thank you NEST.
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Posted by Bryan C
from Mesa, AZ
on April 26, 2018
I bought this bed from the internet - I expected it to stink. Instead I ended up with one of my favorite purchases of all time. You know when you buy something and it checks all the boxes. Amazing price. Works as I had only dreamed. Looks great. And it …
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Posted by Kathy
from Dothan, AL
on October 22, 2017
We’d owned this king mattress less than two years when the problems started. We do NOT recommend this mattress, unless you only plan on sleeping on it for a year or so. Sink holes cause terrible back, hip and shoulder pain! We are both of average (or lighter than average) …
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Posted by Britney
from Lexington, NC
on December 1, 2017
Great for me and my husband so far. My hip has not been hurting since sleeping on the new bed. Love the grey look too.
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Posted by Christina
from North Royalton, OH
on November 3, 2017
After 6 months of having this mattress we started getting "bundling" of the pillow top in areas, my fiance and I are both under 140lbs and we are not big people so there was no reason for this to happen. Rooms To Go replaced it and then we moved, transported …
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Posted by Kurt
from Eastlake, OH
on October 29, 2017
We bought this mattress less than 7 months ago, and already it's falling apart. The sides have no support and the top layer has shifted so badly that it's got giant ridges almost an inch tall on it all over the place making it extremely uncomfortable!
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Posted by Ann
from Greenwood, SC
on January 22, 2018
RTG is sending person to inspect & will lmk if they can help w/ this 9 month old bed. Less Comfort & more pain in back & hip. Dips in mattress on both sides of bed. I’m short & 200 lbs, He’s tall & 215lbs. We rotate mattress every 2-3 …
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Posted by Keli B
on March 12, 2018
I love my Nest mattress. Honestly the best part is not being disturbed any more when my husband tosses and turns or gets out of bed.
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Posted by Bill
from Sandy, UT
on April 17, 2018
My wife was looking for a cooler mattress. She saw the Spring Air event at Costco so we met with the salesman and he went on and on about their Gel Infused Latex and how cool it kept you and how it helped with your back support. Also how it …
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Posted by Andrew H
from New York, NY
on May 22, 2018
we love this bed; sides can be a bit soft, but overall very happy
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Posted by Lisa
from Davenport, IA
on September 2, 2018
We originally purchased this mattress 3 years ago. Within 2 months we had a warranty claim and for sagging in the middle. So we get the next one and it lasted about 18 months or so. Filed another claim. Got a 3 mattress delivered for $85, and it has lasted …
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Posted by Melinda
from Covington, LA
on November 4, 2018
It’s like sleeping on an angle trying not to slide down into a bowl which is impossible to do. Wake up with back pain. They do not stand behind their warranty. Have been dealing with them for two years now. Will never buy a Serta or any other mattresses they …
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Posted by Christopher M
from Rochester, NY
on March 1, 2018
I’m 250lbs and there zero indentation in my side of the bed. It’s perfectly plush and firm for me. A touch firm for my wife but she’s only 105lbs. I like that it had zero smell or offgassing. I sometimes get a little hot but that happened on my old …
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Posted by Mark
from Urbandale, IA
on December 6, 2018
This is a replacement Restonic due warranty problems with the first one. Let me tell you we hate it so much that we have put it in the spare bedroom and purchased another brand. When our other couldn't be repair by Restonic we were given a partial credit to go …
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Posted by Marie
from Edinburg, VA
on March 22, 2019
This is our SECOND Ghost Bed and now I can say I am TWICE as satisfied with our Ghost Bed. I used to list back pain as being a problem when I evaluated the Ghost Bed the first time I purchased. Now, I no longer have back pain and when …
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Posted by Christine
on March 29, 2019
Mattress is nice this is our third mattress we upgraded to a king from a queen the got one for our parents as well. I wish they would clean better but we do have a protector
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Posted by Michelle
from North Las Vegas, NV
on September 3, 2019
On recommendation from our salesperson we used this with an adjustable frame. In less than a year the mattress bunched up lengthwise! Not in the middle as I would have thought with an adjustable base. Became very uncomfortable. We bought 2 extra long twins to make a king size bed. …
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Posted by Abby
from Edmonton, AB
on March 23, 2020
Waste of money. We feel like we are sleeping in craters, it is so sunken where we're lay. It's lost all support and highly uncomfortable... I feel like I need to see my chiro waaay more because of this mattress!! Very upset with it!
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Posted by Pat
from Pittsburgh, PA
on June 4, 2020
My husband and I are both side sleepers with a big height and weight difference. I prefer a more plush feel while my husband likes a firmer mattress. This mattress makes us both happy. Just the right amount of softness and a bit of a sinking in feeling for me …
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Posted by Ron
from Katy, TX
on August 2, 2020
within a year this mattress failed relative to providing ANY support. At $4,100 Serta should make warranty claims quick and easy. Never buy a Serta, you'll likely be sorry.
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Posted by Jennifer
from Rock Hill, SC
on September 11, 2020
My husband sleeps like a rock on this bed. He is a combo sleeper that likes medium to firm mattresses and he just loves this bed. I am a strict side sleeper, very rarely I will end up on my back. I sleep really hot. I prefer a mattress that …
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Posted by C
from Walden, NY
on October 16, 2020
This matress is a good quality mattress for the price. Softness is cloud like when getting on it, motion transfer excellent with a little bounce, sleeps mostly cool, celliant is amazing and quality of sleep has improved dramatically. My husband loves the mattressand has had no pain and is sleeping …
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Posted by Kamryn
from Tampa, FL
on November 10, 2020
I've had this bed for 5 years and it has given me more back problems than i had before i started using it. They replaced it once and its still horrible. Its also super hot. Tried a topper and new frame and that didn't even help. I would never recommend …
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Posted by Dennis
from Harwich, MA
on January 19, 2021
The mattress appears to be compressing, getting lower to the floor. Sleeping on it feels like I am on a solid stack of cardboard that just compresses in a "canoe" type impression on the bed, my side and my wife's.
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Posted by richard
from Novato, CA
on January 25, 2021
it was allright at first but just fell apart and the warranty is a scam a coffee stain will void it
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Posted by Mary
from Salida, CO
on February 5, 2021
When this mattress was first purchased it was okay. Not great, just okay at support and comfort. Within 6 months (and the end of the trial period) the mattress started forming divits under our bodies. We tried "punching" them out, rotating the mattress, but it just got worse over time. …
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Posted by Lisa
from Ormond Beach, FL
on March 22, 2021
This is the worst mattress I have ever slept in. I haven't had one good night's sleep since I bought this and I am extremely disappointment and cannot afford another mattress as I just spent $1,200 on this crap. I had minor infrequent hip pain and thought this would improve …
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Posted by Jules
from Mississauga, ON
on February 8, 2021
We were led to believe this was a top of the line mattress and would meet our expectations. Yet 5 years after purchase, the mattress has become soft and results in my wife and I rolling towards the center. Additionally, I frequently wake with back pain. As it has a …
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Posted by Behrad
from Laguna Hills, CA
on December 21, 2021
I bought this from Costco assuming it is going to have an acceptable quality, this was the worse mattress I have ever had. Customer support was one of the worst I have seen and they have changed the name of the company to cannon mattress. I guess that is their …
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Posted by STEVE & KARI H
from Fullerton, CA
on January 15, 2018
Apparently no one has figured out how to make a King mattress hold its shape like a Queen will. It develops pockets!!!!
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Posted by laine
from Oldsmar, FL
on November 9, 2017
I bought a mattress at BED PRO at citrus Park Tampa which promises that had good support, good quality and 10 years warranty . Manager lied and included extras charges. the mattress it is really bad quality, has no support, sick more than 10 inches. I complained since the first …
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Posted by Kailey
from Rockport, NB
on February 26, 2018
We were out for a firm mattress and communicated that to the sales person. Also take note that "firm" is in the name of the mattress. We had this brand new mattress less then 2 weeks and it developed body impressions an inch deep (measured without a body in it, …
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Posted by Sharon
from Alpharetta, GA
on March 24, 2022
This bed was great for first couple of months. Then the sagging started. Just about to rip the top off and go with organic latex. Companies just want to rip people off these day. Older mattresses were made much better..but where was the profit in that 😡
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Posted by Cathy
from Saint Louis, MO
on November 13, 2017
divot in just a few days like my 14 yr old mattress also purchased from Value City Furniture, did not expect this mattress just made a month ago , vcf slow to respond, said have to review, 2 sentences long tech report? What is to review, I have old mattress …
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Posted by Pete S
from San Antonio, TX
on April 7, 2018
Great Mattress . Restful Sleep !!
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Posted by Mike
from Le Mars, IA
on January 2, 2021
Had to replace the first one after two years due to sink holes. The replacement did the same. Durability is non existent.
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Posted by Cheryl
from San Antonio, TX
on April 27, 2021
I am very unhappy with my purchase. Mattress has 10year warranty but is totally useless. Middle of the bed is 2" higher, terrible sleep with sunken down on each side. Purchased from Macy's and they are not standing by their product. Even looks bad when the bed is made up. …
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Posted by B R
from Princeton, MN
on December 11, 2010
loved it the first year or so but it immediately began to break down. there are two large valleys in it from our bodies, and we are not very heavy(husband is 200 lbs; i am 150.) now, it is killing my back and i am looking for a new one. …
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Posted by Donna H
from Alexandria, VA
on March 14, 2012
The bed we tested in Mattress Warehouse on Pickett St in Alexandria VA was nice and firm and very comfortable. The bed that was delivered was NOT the same mattress that was in the store. This bed has a hard rim around the edge and the inside is mushy. It …
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Posted by Sivan R
from Ocoee, FL
on April 18, 2013
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, …
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Posted by Meg
from Pearland, TX
on November 24, 2017
This is was the perfect mattress for myself and husband. Great balance of support with softness, it has now been relegated to guest room duty as we moved up to king size. I would like to find another mattress just like this one for the guest room at my parents …
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Posted by Yimei
from Seattle, WA
on December 4, 2022
Simmons Beautyrest Classic Bagnell Firm queen mattress is my favorite mattress. It has been 15 years old and still like new. I like it very much. Tight top spring core, edge /border support, comfort padding and 800 coil count made this bed an excellent performance. Now I want to buy …
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Posted by Debra
from Graysville, TN
on April 27, 2014
I have been totally dissatisfied with this set. After only 8 months it was sagging 1 1/2 inches. I measured it today and it was almost 2 1/2 inches deep. We have to lay in the hole. It is terrible. You can't lay on the higher part, in the middle.
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Posted by Gabriole V
from Miami Beach, FL
on May 23, 2015
The first time I tried this mattress, I knew I had to have it. It's like sleeping on a cloud. All the mattress-related discomfort I used to feel is history. I've bought it in 2007 and it has maintained its shape, beauty and comfort since then. If you like a …
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Posted by Josh
from San Francisco, CA
on May 27, 2018
I've owned this mattress for 6 years now, ranging from 320 to 255 pounds, and it still looks and feels practically new with no sag whatsoever. It's perfectly supportive as well has being soft on top which my partner with fibromyalgia loves. The fact that I'm actually bothering to write …
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Posted by TLamont
from Grand Rapids, MI
on May 17, 2019
Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
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Posted by Nancy
from Williamsburg, VA
on February 26, 2021
Our mattress shows very clear indentations where my husband and I sleep. Even when the bed is made, the indentations show through our comforter and neither one of us is overweight. We often wake up with lower back discomfort in the morning. Also don't like that we cannot turn this …
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Posted by Robert
from Harpers Ferry, WV
on June 26, 2021
When I first laid down it feels comfortable. Then the bed kind of swallows you up. And I wake up sometimes with hip pain. I don’t understand how this is a firm mattress. It is not firm at all. We bought it in 2014.
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Posted by Esnad
from Hilton Head Island, SC
on October 6, 2019
First 60 days I was very comfortable to sleep on mattress and suddenly it sink, my back and neck start to bother me , can’t sleep from pain , time to call warranty office and resolve this problem.
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Posted by Robert
from Waynesville, NC
on October 26, 2016
Tried to get warranty help from Mattress Firm, but They want $25 for a "warranty kit" to take pictures then send it in to them.
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Posted by Linzy
from Tinley Park, IL
on May 4, 2022
This mattress gives me migraine
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Posted by Andrew
from Westland, MI
on July 9, 2022
Support when you need it most!
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Posted by Marty
from Nashville, TN
on January 28, 2018
We have had the Maddie Luxury Firm for about 4 months and although it took some getting use to, I believe this mattress to be the most comfortable mattress I have ever had. It has completely taken away any back pain I was experiencing with our other mattress. This mattress …
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Posted by EJ
from Billings, MT
on August 6, 2019
My spouse and myself just bought a new mattress to replace the big mistake we made buying this one. We went back to an inter spring mattress and after just one night we both feel better. I didn’t ever have bad allergies last night (what do they put into these …
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Posted by Judi
from Victoria, BC
on March 3, 2016
Because the bed frame was high, I did not buy this mattress with a box spring. If Sleep Country had told me this was a really stupid idea, I would have chosen another mattress. As it was, this mattress definitely needs a box spring. I have the visits to my …
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Posted by Margaret S
on January 19, 2013
High ridge in the middle. Absolutley ridiculous My old bed was better and it was 10 years old. Avoid this bed. If you buy it you will be sorry. Terrible quality! This bed is a total disappointment. Don't be fooled by a five minute "test drive" in a mattress store.
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Posted by Julia
from Rocklin, CA
on July 13, 2015
It has a plush top that is really cushy. It feels firm enough. The corners are pretty sturdy. I'll see how the sides go in the next months/year.
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Posted by Aj D
from Lemon Grove, CA
on June 10, 2014
My husband & I both have major back issues & were definitely in the market for a new mattress as we were going on about 16 yrs with a no name $300 mattress! I went to 2 different stores & laid on about 10/13 beds, (I truly hate mattress shopping …
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Posted by Sarah
from Reynoldsburg, OH
on December 12, 2021
We bought a beautyrest mattress Disney Moderate Plus early 2021 and it is awful... have impressions within 3 months (and we are not large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the most disapointing purchase I …
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Posted by M J
from Owensboro, KY
on June 12, 2011
The first review was obviously written by a Southerland employee because this is a truly awful mattress. Like the other reviewers, mine sunk in the middle within several weeks (I'm 190 pounds) and the exchanged mattress from my local store did the same. Do yourself a favor and don't buy …
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Posted by Dwayne
from West Mifflin, PA
on June 4, 2016
Not much support. Bed started hammocking almost immediately. Guess I should have known that firm and pillow top don't go with one another. Lesson learned
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Posted by Laurie
from Etobicoke, ON
on March 31, 2016
We've had this mattress for about 10 years and it's super comfortable and I love it to bits. It's so soft and cozy, you don't want to get out of it.
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Posted by K F
from Newport News, VA
on February 14, 2013
I've been complaining to my wife about my back and shoulders when I wake up and climb out of bed, not roll out of bed, in the morning. I am reminded of the struggle as a kid getting out of waterbeds before they were wave-less. When changing the sheets I …
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Posted by Bob M
from Wilmington, NC
on January 11, 2013
Good mattress but in today's day and age, if you spend 2k, you should have wonderful customer service from a central location, not a local sales rep.
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Posted by Pamela M
from Carrboro, NC
on December 8, 2009
Very firm, which is what I prefer. Midrange price and quality. A great night's sleep!
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Posted by Rick B
from Rockford, IL
on December 8, 2009
This matress has given my wife and I a great sleep for years now. Seems to have a lot of life yet to go.
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Posted by vonda
from Evansville, IN
on November 3, 2019
I am a side sleeper and within a week of having this mattress my hips hurt about and hour into sleeping. Tried to exchange with Ashley Furniture within that week and they would not exchange or let me return. I told the salesman I did not want a mattress with …
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Posted by Julie
on February 8, 2015
Great mattress - outstanding value - fast delivery ---cannot be surpassed!
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Posted by Bob E
from Coshocton, OH
on January 29, 2014
I have extreme arthritis of the shoulders,back, hip and knees. I also have Neuropathy my symptoms include loss of “true feelings” and strange sensations in my feet, legs, lower arms and hands. My symptoms include loss of “true feelings” and strange sensations in my affected body parts when I am …
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Posted by Pamela J
from Greenville, SC
on October 2, 2012
This mattress has made me move it to the guest bedroom. My husband whose weight is about 180lbs and I my weight is 140lbs and after 18months the middle of the mattress has terrible lumps which had us waking up throughout the night in pain. We contacted Jeff Lynch where …
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Posted by Cindy M
from Parksville, KY
on September 9, 2010
My husband and I purchased this matress/boxspring set in our local serta store after carefully trying it out. It felt wonderful in the store.....firm yet conforming to your body then once you got up it went back into place. It seemed perfect, however, after about 2 weeks one of the …
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Posted by Pat
from Moss Point, MS
on May 28, 2015
This bed felt good when we tried it in the store. Had it less than 4 mo. and it is already showing impressions where we lay. My husband and I are small people, this should not be happening. The store is sending out another mattress. I have 2 other family …
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Posted by Kim A
from Summerville, SC
on July 24, 2013
We've had this bed for almost 2 weeks now and I ache more with each morning. I'm considering swapping it for the insight model but worry that won't be the right choice either. The genius is extremely firm, feels like sleeping on concrete. I weigh 120lbs and I feel this …
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Posted by Dan B
from Gloucester, ON
on August 2, 2013
Got it, it was much harder then the store model, too hard. I woke up in the morning, with massive pressure point point pain, and loss of blood. BUT my back was just awesome on it, PERFECT. I had to return it as my hip and shoulders where hurting, but …
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Posted by Sasha A
from Minneapolis, MN
on October 29, 2013
I purchased a Carmona Plush Euro Top matress from Furniture Mart almost a year ago, the sales person had me convinced I was getting a high quality mattress and how well rated Restonic was in the industry. Well I wish I had come to this website first to see all …
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Posted by Linda W
from Trenton, IL
on November 4, 2013
it was hard to get used to, but after several months was able to get at least half of nights rest, our biggest problem now [its 6 years old], is trying to find valve parts, the mattress goes completely flat through out the night. we wake up several times through …
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Posted by Nancy T
from Denver, CO
on November 12, 2013
I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't …
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Posted by Kay
from Lake Saint Louis, MO
on May 26, 2014
We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep …
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Posted by Bradley H
from Center Line, MI
on August 6, 2014
First new mattress ever purchased. Would have chose something a little bit softer. I am not sure if paying more would have improved since this was my first new mattress ever purchased. I have had chronic neck and back pain and hoped the new mattress would help, but seems to …
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Posted by Janice S
from Dacula, GA
on September 15, 2015
Really like the feel and comfort. I do feel like I roll to the center when my spouse is next to me. Wish there was more firmness in the middle. We are small people, so there is no weight issues. I usually hug the edge because it's firmer and more …
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Posted by Harrison
from Vail, AZ
on April 17, 2016
Mattress fully met our expectations. Good Value !
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Posted by Dana B
from Studio City, CA
on September 15, 2016
My husband and I love our new Alexander Hybrid mattress. It is so comfortable and supportive. My husband has some back pain and this mattress has really helped to eliminate that pain. I am sleeping more consistantly through the night. We have told all our friends about this mattress as …
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Posted by Marie
from Ballwin, MO
on July 5, 2016
Happy that I can get a double side mattress with 2 different feels.
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Posted by R R
from Princeton, NJ
on August 17, 2016
I'm used to a much firmer mattress and this one felt much too soft for me when we first got it; however, I found that I woke up feeling just fine with none of the achy-ness I had expected due to the softness. So I have to assume that though …
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Posted by Bobbi
from Surprise, AZ
on January 30, 2017
Had high expectations for this mattress based upon so many positive reviews. I've recently gone back and re-read some of the reviews, and did notice that many were written after just a few weeks of using the bed, which probably is not the best gauge to go by when trying …
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Posted by Karly S
from Scottsdale, AZ
on August 30, 2016
I feel like the edges are still too soft. I think the overall bad is a little softer than what I was hoping for. I most likely would buy a more traditional bed if I was to get another one
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Posted by Kathryn V
on August 17, 2016
So plush and supportive. Best mattress we ever owned, and we have had some good ones.
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Posted by Cailee C
from Cypress, TX
on August 17, 2016
I'm on mattress #3. I was told there was a quality issue when I complained about mattress sag so they sent a 2nd mattress. Same story so they sent a 3rd. The 2nd was by far the worst. The 3rd doesn't have a visible sag, but it still feels a …
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Posted by Sheri R
from South Jordan, UT
on August 12, 2016
I fell asleep on my Nest Bed with my grandchildren in the next room. When I woke up in the morning I realized that I had slept all night without any interruption in my sleep! I felt great! So Wonderful! Thank you
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Posted by Jack A
from Kalamazoo, MI
on September 6, 2016
Would love to have the opportunity to sleep on a firm model. I have never slept better since getting this mattress but occasionally feel it's a little soft.
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Posted by Alex E
from Seattle, WA
on September 13, 2016
The soft version of this mattress is too soft. My wife and I were trapped in our bed.
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Posted by Daniel T
from Broken Arrow, OK
on August 5, 2016
After trying a few other bed-in-a-box type mattresses, Joe at Nest finally helped me narrow down my search to the Alexander Soft. Wife is a side sleeper, I'm a stomach sleeper, and this mattress is perfect. It's not sinky like our old memory foam toppers, but still provides plush comfort …
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Posted by Frank D
from Kings Mountain, NC
on August 16, 2016
I am someone with high standards. I bought your mattress because of the return policy knowing full well I would be unsatisfied and return it. I tried many mattresses in stores and could not find one that was just right. So after reading a lot.. I mean a lot of …
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Posted by Pamela S
from Englewood, CO
on August 23, 2016
Questions answered promptly. An exchange of beds to accommodate the firmness I wanted was done quickly and hassle free---even received information, advice, and assistance from the owner, Joe. Have already recommended this bed and this company to friends and family.
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Posted by Matthew L
from Owatonna, MN
on August 23, 2016
Phenomenal mattress with even better customer support. Warranty claim was fixed immediately without problem. We couldn't be happier with this purchase or company.
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Posted by David M
from Longmont, CO
on September 6, 2016
My husband and I purchased the Alexander signature medium mattress and for the most part we loved it. Much more comfortable than our traditional spring mattress, however we found it to be too soft. We asked to return the mattress for the harder version and that one is perfect. The …
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Posted by Craig K
from Las Vegas, NV
on August 14, 2016
the mattress provided great support at first, now we've had it almost a year and the mattress is much too soft and lacks support causing back and neck pain. The foam has worn down were we sleep leaving a hump in the middle of the mattress.
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Posted by Celeste M
from Nashville, TN
on August 17, 2016
I like a soft bed, but this one is very soft. And it's ALWAYS hot... Even exchanged the first one for a firmer bed, and it is better, but still VERY hot. Tried mattress pads, different sheets, different blankets, fans, cooler house, etc. Always wake up sweaty.
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Posted by Michael M
from Bella Vista, AR
on September 1, 2016
This mattress is absolutely awesome! My partner and I both love it on many levels. The comfort and coolness levels are perfect. I could not ask for anything more. Thanks for great nights of sleep!!
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Posted by Matt M
from Collingswood, NJ
on August 17, 2016
The mattress is fine, not great. If I sleep for more than 8 hours I get weird back pain.
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Posted by Jeff C
from Vallejo, CA
on September 6, 2016
Very comfortable...great buy
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Posted by Aaron C
from Kannapolis, NC
on August 17, 2016
Although this mattress is comfortable, I would either 1. Not purchase it again or 2. Would go with the firmer option. I gave this mattress a great review in the beginning. It is well made but the edges have lost support and I can only sleep about 5-6 hours without …
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Posted by Florence L
from Culver City, CA
on September 13, 2016
My wife and I have the best sleep we've ever had on the Alexandar Signature Series medium firmness mattress. It's the perfect blend between a softer mattress (what she likes) and a firmer mattress (what I like). I highly recommend this mattress to anyone, especially if you are a side …
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Posted by Ravi K
from Newark, CA
on July 15, 2015
Bought this mattress through Costco online. It is as expected. i wanted a firmer mattress. It's been 5 months since we purchased this mattress and no big complaints...!
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Posted by Summer S
from Ozark, MO
on September 15, 2016
I expected a touch below firm for this mattress. It was very good the first month. Now both my husband and I turn frequently at night, which we never did before. I'm even sore now. I never thought foam could get saggy but this company found a way. I still …
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Posted by Candace R
on July 17, 2014
Great if you sleep on your back but is too firm for a side sleeper.
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Posted by Carlon S
from Warren, MI
on August 1, 2014
Very good bed for the price
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Posted by Tony
from Fairfax, VA
on April 28, 2015
I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions …
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Posted by Carolyn G
from Rocky Point, NY
on July 15, 2015
I should have sent it back from day one. The box spring which supports the mattress is poorly constructed. It got very noisy very quickly. It was a shame because the mattress was comfortable. I just couldn't hear the creaking of the box spring for one more minute!
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Posted by Linna
from Poulsbo, WA
on November 18, 2016
Did a lot of research before buying. Got the mattress yesterday am calling tomorrow to return. Very hard and hot. Did not sleep rolling around to get comfortable. Have back pain, neck pain, shoulder pain, pain in my arms and even elbows! Do not recommend. Now I will find out …
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Posted by Tracy O
from Sylvania, GA
on November 24, 2016
For a high quality name and price I expected something to last more than two years. After the first six months this has only been getting worse. A cheaper mattress was better than this. Going back to a Sealy... Bye serta.
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Posted by Michael
from Santa Fe, NM
on April 1, 2017
Worst sleep ever and I'm stuck with this piece of crap!
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Posted by Gia
from Wentzville, MO
on May 24, 2017
My husband is able to fall asleep on this bed but wakes up with back pain and never found his sleep number. When I try to adjust it for him he says it's fine anywhere from 85-60, though usually has me turn it down for him after a few minutes …
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Posted by Stacy
from Greenwell Springs, LA
on April 23, 2017
We sleep on this bed when where stayingat a friends home. This mattress is the most comfortable mattress we have ever ever slept on. It's 14 years old but you would never even believe it. I normally get up at least 3 times a night at home but every single …
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Posted by Dana
from Mallorytown, ON
on January 2, 2022
this is an absolutely horrible bed and the worst possible purchase. I see that this model is discontinued and I know exactly why. We tried this mattress out in the store and it was wonderfully soft yet firm for my husbands back problem. The salesman said that the new bed …
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Posted by allan
from Tappan, NY
on June 5, 2023
After 5 years there is no support in the mattress.
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Posted by Jackie N
from Bowmanville, ON
on May 24, 2018
Due to the fact this mattress is at my second home I can't tell you my day to day experiences. I do know the more I sleep on it the more I like it.
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Posted by Kendric R
from San Ramon, CA
on January 4, 2018
The mattress is half of the puzzle results change drastically depending on the bed frame
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Posted by Nicholas W
on March 1, 2018
This mattress has been a huge step up from my old memory foam mattress. It offers just the right support for me and my spouse. I do sleep hot, and this mattress helps with it quite a bit, though at times I do move a leg out from under the …
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Posted by Mike W
on March 1, 2018
Wasn't too sure about buying a "mattress in a box", but with the great price, and return policy, I had nothing to loose. Turned out to be the best buy I could have made. Half the price of the "Big Box' mattress stores, and the comfort is unbeatable. Free shipping …
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Posted by Jeffrey B
from Apex, NC
on March 2, 2018
We shopped many online sites, and in stores as well when replacing the uber expensive mattress. We decided on the Nest and have not looked back. Customer support has been extremely responsive (pillow issue, not mattress) and helpful. We continually recommend Nest to others because we are high on the …
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Posted by Jeremy Jones J
from Martinez, CA
on March 6, 2018
When I get into this bed at night it always feels like it’s giving me a big body hug. I have large shoulders and had struggled with pain in them due to being a side sleeper. This bed has eliminated that completely. The only problem with that hug is it …
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Posted by Grace M
from Shawnee Mission, KS
on March 6, 2018
Sleeping on this mattress during my second pregnancy was like night and day compared to my previous mattress with my first. I could now sleep comfortably on my back and had minimal issues. It had lots of support but also a soft top layer for comfort. My husband also loves …
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Posted by Harold
from Brantford, ON
on June 1, 2023
when we were looking for a mattress we decided on the best available: soft pillowtop but medium firm body. so we chose Beautyrest Hotel 5 Diamond CT. it was great for several months. Then it started compressing in the sleeping position. After 2 years it felt like sleeping in a …
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Posted by Anonymous
from Ashburn, VA
on April 4, 2018
For one there is no edge support on this mattress. I kind of knew that going in, I thought all of the stiff foam was concentrated in the middle and they kind of skimped out on the edges. This is marketed as a extra firm mattress so I thought it …
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Posted by Lynn D
from West Chester, PA
on April 4, 2018
Very happy with this mattress. Have tried all kinds - waterbed, memory foam, traditional, and select comfort and none have been this comfortable.
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Posted by Patty
from La Mesa, CA
on October 16, 2017
I know you don't believe me. Mattress & box spring purchased together for $1200. Oct. 1989, San Diego, CA a few months after I got married (divorced 2000). Condition of mattress: fabric is balled and torn on some of the sidewalls. Law tags still attached. NO SAGGING. I work for …
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Posted by Irvin E
from San Antonio, TX
on April 23, 2018
I bought the mattress because it was described as being firm and comfortable. It is neither. I have tried to stay open minded but my body will not let me forget I made a poor choice
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Posted by Samantha H
on April 23, 2018
Great support and soft! It feels like sleeping on a cloud that's resting on the ground. I feel supported yet I feel like I'm sleeping on a cloud as well. It's so strange, but I love my bed so much!!!
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Posted by Thea
from Santa Monica, CA
on April 28, 2018
I never ever “dreamed” I would buy a mattress-in-a-box. And now, “Nest-ie is my new Best-ie”! Thirty something years ago when I bought my first, and only, mattress, I never researched, much less tested anything. And never ever had a moments problem with it. This time, I researched and tested …
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Posted by CLAUDIA C
from Sherman Oaks, CA
on December 12, 2017
We love the mattress, but the covers that were recommended to keep it pristine did not work well with the fitted sheet, so we removed it. We recommend a much better fit in the future to keep the mattresses clean and sanitary.
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Posted by Gloria
from Southaven, MS
on January 2, 2018
This was given to me in May 2015. I have never been satisfied. Do not like spring mattress. Do not like not being able to flip it. I think that is reason it is wearing out so soon. I do turn often. Would not recommend this mattress to anyone.
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Posted by Mike
from Orange, CA
on January 18, 2018
This is by far the worst customer service I have ever experienced. My mattress started showing manufacture defects around 9 months. I ended up working with an executive trying to get my bed covered by the warranty, he was laid off and i have heard nothing for the last 5 …
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Posted by Sean
from Grayling, MI
on May 22, 2018
Best money I've spent in years, and the best mattress I've ever had...love it.
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Posted by Davo
from Lincoln, CA
on June 3, 2018
I recently purchased a Firm mattress without a lay-down test but loved the option to return it if I'm dissatisfied in any way. I come from many years on what is well known as the first, most expensive, memory foam mattress on the market. The Loom & Leaf Firm is …
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Posted by Al
from Seneca Falls, NY
on July 13, 2018
I was told this bed would NOT be hot, it's terribly hot. Holds body heat and causes me back and neck pain. Yes, you can change the mattress, ONCE, and that one you are stuck with. So I bought a $2000 mattress based on reputation and I have to live …
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Posted by Laura
from Denver, CO
on August 28, 2018
Dreamcloud is truly a dream. It's just the right balance of support, plushness, and cooling comfort. I finally made the plunge to invest in a luxury mattress, and this is so worth the price. After one night of sleeping I woke up without the typical neck and shoulder pain I …
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Posted by MsNavas
from Spring Hill, FL
on September 12, 2018
Too expensive for what is offered. Not true to size, smaller by more than 2inches. Initially I bought the most expensive 'queen' size mattress in the store with the adjustable base. I noticed that it was smaller than a queen but bigger than a full. I went to the store …
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Posted by Jacob
from Columbus, OH
on October 16, 2018
The Layla mattress on the soft side was not quite as soft as I expected it to be, though very supportive. Both my spouse and I are side sleepers and enjoy a good deal of pressure relief, which we got in the hip area but less so in the shoulder …
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Posted by Stephen T
on March 1, 2018
Ever since buying my nest mattress, I've had the worst time sleeping through the night, or waking up feeling rested. It sucks, but I spent so much damn money on the mattress that I can't justify replacing it right now. I never had a problem like this in the first …
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Posted by Amanda
from Manteca, CA
on November 2, 2018
The mattress was great for the first year. The memory foam is now lumpy with dents. Only area I can sleep without waking up with neck and back pain is in the middle. I've been forced to sleep on an air mattress- it's that bad. Will be dealing with the …
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Posted by Talia
from Buena Park, CA
on March 22, 2019
It's supportive and perfect and I love her.
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Posted by Ashley
from Bayside, CA
on March 22, 2019
This by far is the most comfortable bed my husband and I have ever had. We will be lifelong costumers.
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Posted by Matt
from Portland, OR
on March 26, 2019
I bought the bed for my Airbnb and I always receive excellent feedback about the quality of the bed.
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Posted by Christopher
from Rochester, MN
on July 13, 2019
I travel a lot and I can’t wait to get home to this mattress. Feels cushy but has great lower back support.
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Posted by Carole
from Saratoga Springs, NY
on June 7, 2019
As a side sleeper, I suffer when I travel and sleep on other beds; my Serta is so comfortable. After all this time, it is beginning to show some compression of the mattress, but then I am fairly big. I always look forward to coming home because I know that …
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Posted by Kevin
from Perry, GA
on August 25, 2019
I had to buy a thick mattress topper to cover the thin mattress for two reasons, the mattress wasn’t very comfortable and the so thin that sheets wouldn’t stay on the corners and would slap you in the face when turning. My advice is if you buy from the dump, …
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Posted by Carol
from Falls Church, VA
on September 9, 2019
This is a 100-pound mattress when it arrives at your door. But it's not what is described on the site. Dreamcloud has had enough time to change their manufacturing processes, but they can't seem to find time to make a five-minute text update to their site?! It's NOT a hand-tufted …
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Posted by Cynthia
from Pendleton, IN
on October 25, 2019
So excited. My third serta and finally king size. But it has not held up well at all and was expensive also. Very disappointed
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Posted by Darla
from Orange, CA
on January 10, 2020
The bed is new so it is stiffer than the store’s trial bed of course.
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Posted by Daniel W
from Gerry, NY
on February 16, 2020
We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep …
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Posted by Scott
from Muskegon, MI
on April 4, 2020
Great support. It’s the “Goldilocks” mattress for me. I don’t think it is offered anymore. But I hope they have an equilavent. I need a king size.
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Posted by Monique
from Grosse Pointe, MI
on August 19, 2020
The Beloit Mattress Topper is marketed as a College Dorm must-have. That said, with less than 3 years of use, the mattress topper did not hold up to its name. When the Beloit mattress topper arrived, it was absolutely gorgeous: American made, quality stitching, attention to detail. I felt quite …
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Posted by Diana
from Irvine, CA
on September 16, 2020
Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more …
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Posted by Thomas B
from Bozeman, MT
on May 9, 2018
I had never bought a new mattress before; I'd always had them secondhand. So I had no idea what kind of firmness I'd need and picked Medium. I chose this brand because the warranty goes up to 350lb unlike other brands. I have gotten as big as 345. After a …
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Posted by M
from Sagaponack, NY
on September 29, 2021
I had a pillow top for many years and never had a problem. This bed says it's soft but it is not. Quite firm!! I suffer from arthritis tendonitis and bursitis in my shoulders so if you have anything like that don't get this bed. Also have back problems but …
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Posted by Mike
from Columbia, SC
on August 16, 2022
I actually love going to bed, because I get to sleep on this wonderful mattress. Best mattress, comfort-wise and sleep-wise that I've ever slept on.
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Posted by doris
from Corpus Christi, TX
on December 28, 2022
love it. have severe R/A had both knees replaced love my bed. broke hip had it replaced. love my bed.
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Posted by Zane
from Valrico, FL
on January 7, 2023
Many back and hip problems. No pain and great sleep. Anyone who lays down on it goes to sleep. Visiting relatives and especially children. Highly recommend.
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Posted by Rod
from Indianapolis, IN
on April 22, 2018
Great bed very comfortable just pricey we bought the adjustable bases leggett platt 700 series so 2 Scarlett back ice twin xl mattresses and 2 adjustable bases we got free adjustable legs 4 black ice pillows 2 Columbia cooling pillows 2 total encasement mattress protector and 2 5 sided mattress …
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Posted by Bryan
from Great Falls, MT
on June 26, 2018
Have owned a Beautyrest for the past 20 years. This is my third one in that time frame. The one that I just replaced was 11 years old. Will only purchase Beauty rest. Chose to buy this one and have not regretted it one night.
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Posted by Ken
from Burbank, CA
on August 3, 2020
After 8 months it was already sagging in the middle. I wanted a firm mattress. The springs are firm, but the springs conform to my body. Instead of supporting me by my hard body parts, the springs press into my soft parts where I don't want to be supported. I …
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Posted by Penny S
from Hendersonville, NC
on June 6, 2011
within 6 months 2 sinkholes down each side with high ridge left in middle. Hard and lumpy. Not cheap at $1000. Piece of junk. Hard to make up and cannot be turned over. pillow top is hardly there. we had one before that did the same thing so tried to …
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Posted by Neila
from Saint Augustine, FL
on November 28, 2014
¡Look what happened to us! At ten months of purchase Simmons Melissa mattress plush firm, the mattress began to divide it, being half of the mattress more sunken than the other half. When my husband lies forms a hole in which I spend the night at the edge of the …
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Posted by Jon E
from Cary, NC
on December 13, 2009
Loved the mattress when laying on at the store - hence the purchase. I don't know if it is due to the fact we did not go with a box spring (which I've often heard makes the bed), but it isn't as comfortbale as I thought it was going to …
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Posted by Steve
from Mound, MN
on February 11, 2015
After lying in bed for about 20 minutes, the middle begins to sag. It takes considerable effort to move out of the hole to the edge of the bed where there is better support. This is what you will be doing through out the night. If you get out of …
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Posted by Crystal
from New Market, MD
on July 13, 2015
We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame …
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Posted by Wanda T
from Newnan, GA
on May 13, 2013
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain …
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Posted by Vivian
from Columbus, OH
on November 2, 2016
We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. …
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Posted by Nina
from Englishtown, NJ
on February 20, 2022
I have always purchased Simmons Beautyrest mattresses and was happy prior to this purchase I had another Beautyrest mattress which once again sunk it felt like I was sleeping on Springs and destroyed my shoulder they allowed me compensation and I purchased this mattress the Shakespeare collection C plush for …
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Posted by Lauren S
from Seattle, WA
on August 9, 2013
This mattress is tooooo soft. I wish I had made a smarter choice, but I was sleep deprived from my hand-me-down ancient old mattress, and wasn't thinking clearly. I thought the softness of the Bryanna would help circulation, and cushion my bony body, but I am now in pain all …
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Posted by Brian M
from Simpsonville, SC
on April 5, 2013
Was fine for a year or two, then completely broke down. Caused serious back pain. Had to junk this after less than three years. A very poor investment.
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Posted by Meg
from Vancouver, BC
on November 20, 2017
We thought we were buying top-of-the-line, but within 5 years this mattress has collapsed into pools and valleys so moving around is uncomfortable and wakes us.
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Posted by Christy
from Charles City, VA
on August 8, 2015
We hate this mattress. This is the second one. We exchanged the first one as it went bad. Now we need a different kind of mattress as this one kills our joints and back. We cannot get a good night's sleep on it.
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Posted by Sonya
from Saint Cloud, FL
on January 9, 2018
I love this mattress. I have a sensitive back, but have not had any issues with this mattress, and I've had it for over two years. I usually sleep on my back, on my side, and on my stomach. As I'm typing this I am 9 months pregnant and i …
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Posted by Jim
from Jacksonville, FL
on November 14, 2017
The pillow top has lumps and tends to move when I lay on it. It's 15 months old and you can see rolls in the pillow top. Would never recommend this to anyone. Extremely disappointed. I have shoulder and back pain often from this.
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Posted by Marcela A
from Atlanta, GA
on June 9, 2018
At the beginning, this mattress seemed to be comfortable. Although somehow quite smelly. The smell went away on its second month. But here is the main problem. I am a petite 132lb person and this mattress before it's first year already feels uncomfortable. The surface is now uneven / it …
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Posted by Cadence
from Atlanta, GA
on May 24, 2022
Fantastic comfort all around. I get compliments from guests and friends all the time. Easily one of the best mattresses I've ever slept on. Surpasses every hotel I've ever been in. I will keep this mattress until the very end. **Written from this mattress
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Posted by Kathy
from Wyoming, MI
on September 3, 2021
I rotate the mattress regularly, as directed by the sales person. After 18 months of owning the mattress there is now a severe sag on the edge of only one side of the mattress. I would not recommend this mattress I feel it’s poor quality for the price.
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Posted by Paula
from Louisville, KY
on September 3, 2017
15"" is too tall for most sheet pockets. Had to order sheets and mattress pad to fit. Normal box springs were made bed too high to get into. Short box springs are better but dust ruffle is too long. Incurred quite an expense dressing this bed.
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Posted by LynnSATX
from San Antonio, TX
on February 1, 2018
After 15 years of searching for the perfect mattress and more than spending $20,000 on various mattresses (8 to be exact), I found the most ideal one when I came across the Simmons Beautyrest Black Hybrid Gladney 14" luxury firm mattress at a nearby Mattress Firm store. I sustained several …
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Posted by Teresa
from Kewanna, IN
on February 8, 2017
We purchased our first comfortpedic and within two years the sides sagged. The retailer exchanged it free of charge. Now it's been two years and we are asking for a replacement again. Within a year the mattress started to leave deep inpressions where we sleep. I wake up in pain …
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Posted by gloria
from Dearborn Heights, MI
on August 31, 2018
Had previous mattress over 15 years and thought I should buy a new one, big mistake. I got a beautyrest and within 9 months I could not sleep on it due to dips and back pain. Called for the warranty and was told must have a 1 1/2 inch dip …
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Posted by Matt
from Farmington, ME
on May 16, 2019
The mattress was amazing for the first 5-6 months then the neck, shoulder, back, hip and limbs falling asleep issues. Getting out of bed in the morning is very hard, I can hardly walk and I have to sit down in n a chair for 15 minutes until I feel …
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Posted by Melissa
on July 10, 2019
Only 95 pounds of weight in the bed every evening , Rotated bed ever three months and still I find myself sinking deep into bed ! I wouldn’t recommend this bed for support at all.
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Posted by David
from San Diego, CA
on August 29, 2022
Doesn't have a quality feel Do not recommend if a side sleeper and especially if a back sleeper. Craters terribly.
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Posted by Katherine C
from Longs, SC
on February 12, 2016
We decided it was time to get a new bed and go with a "green" choice. Our top of the line Serta did us well but I was impressed with the construction details and reviews. The "fume" factor is what sold me. My daughter had a temperpedic and had to …
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Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
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Posted by Hakon V
on November 9, 2014
Very comfortable, great price, easy shipping and unpacking.
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Posted by Bob A
from Jupiter, FL
on March 27, 2012
After only 3 months our new serta mattress began to sag under us. the resulting hump in the middle can be seen 50ft away! Serta "inspector" comes out to inspect, but instead of using a straight edge level to measure the sag, he lays a string over the hump and …
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Posted by Debi G
from Fuquay Varina, NC
on September 17, 2012
I would recommend this bed to anyone that loves soft supportive beds. It's like the mama bear bed of all the memory foam beds I have checked out. It has great support as well. Every night when I get into bed, I smile and say "thank you God". I don't …
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Posted by Karen L
from Mc Cook, NE
on December 17, 2012
Paid quite a bit for set. ($1600) After three years was broke down. Looked like what I like to call "canoes" on each side. Factory rep came and measured the indentations on each side. Said they had a bunch of faulty materials and would redo the pillow top. Factory had …
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Posted by Penny B
from Frisco, TX
on January 23, 2013
I purchased the bed in November 2009 asking for the top of the line to support my large husband. We were told that the Palomino was the "Best of the Best" and would NEVER be a problem. By Septemaber of 2011 both sides had collapsed (we rotated it every month). …
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Posted by Luz S
from Crestview, FL
on March 13, 2013
We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military …
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Posted by Kim P
from Ellicott City, MD
on June 17, 2010
This king size firm mattress lasted a year, maybe. We now have almost 2 inch indentations on both sides of the mattress. My wife weighs 120 and I weigh 195, so explain why this happened. So after five months of dealing with their idiots at customer service I am told …
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Posted by Brian S
from Plainfield, IL
on January 29, 2011
Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that …
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Posted by Nancy C
from Providence Forge, VA
on February 6, 2011
New line of mattresses with Serta. Came in to look at a lower cost memory foam but as soon as I tried the Paula Deen Lady Bird I was hooked. Looking for a mattress that would give hip and back support since I am a side sleeper, and was very …
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Posted by Debbie R
from New Lenox, IL
on October 13, 2011
I have three autoimmune disease that can be painful. I love this bed and cannot imagine sleeping on anything else. I am in pain all the time and at 50 that is tough. I would wake up several times a night with leg cramps, back and hip pain, but now …
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Posted by Juliette H
from Detroit, MI
on August 2, 2014
its ok bed but i think i paid little toomuch
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Posted by Paul B
from Opa Locka, FL
on August 27, 2012
I was surprised to read the type of problems the buyers are experiencing. i bought mine, a queen size in 1987, the name on it is" Spring Air, Unipedic 676 Coil, exclusive maker of back supporter mattress" beside sleeping, i often sit on the bed to watch tv and surf …
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Posted by J M
from Tooele, UT
on August 31, 2012
This is my second Serta in 2 years. The first was their Latex Pure Response Energizing King size. After one year they warrantied it and I was convinced to upgrade to the Entrancement. Again after 18 months the body impressions are deeper than expected. I am again left to hope …
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Posted by Lori R
from Coaldale, PA
on September 18, 2012
Serta iComfort Prodigy mattress set was purchased for my husband (175 lbs) and myslef (120 lbs). The mattress seems very well made and was soooo supportive and comfortable for the first month, but then... in the 5th week we started sinking (like a hammock as another reviewer put it). When …
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Posted by Chuck B
from Warren, OH
on June 6, 2013
Both sides of this mattress have sunk in. It feels like I am sleeping in a ditch with a high barrier between the wife and I.
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Posted by Jeff B
from Millbrook, ON
on October 10, 2013
We purchased this new mattress/box spring set as our old King foam set from Sears was 30 years old. The Sears set was perfect and the only reason we purchased the new set was because the old set was well, 30 years old. This new Oracle set is now 1 …
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Posted by Donna L
from Mooresville, NC
on September 12, 2014
The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.
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Posted by Liz
from Blairsville, GA
on May 16, 2014
I would have returned this bed after the first few weeks, but the friends that helped us move in tore off the tags and we we told we couldn't return it. I get up during the night and sleep on the couch. I have backaches, and pressure points areas.s. Hate …
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Posted by Suzie S
from Sarasota, FL
on October 16, 2013
I initially bought this with the 9 inch box spring but it was way too high, so I worked with Serta and Sams Club to change it to a 5 inch boxspring. Both reps were helpful and I was abl to accomplish the exchange in about ten days at no …
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Posted by Aaron T
from Washington, MI
on August 6, 2014
The bed delivered felt like an entirely different bed than the one in the show room. Way way more firm, hard. We thought we were delivered the wrong one initially but the tag on it was correct. I still think the wrong tag was added to this bed when it …
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Posted by Meg
on March 23, 2015
We paid a fortune for this mattress and almost immediately it began to get huge divots on both sides of the mattress. I could barely dig myself out of the hole to get out of bed. It was so unbearable I flipped the mattress over (it is not flippable!) and …
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Posted by Michael
from California, MD
on March 27, 2015
We love our memory foam mattress. No pressure points and no more back pain. Highly recommended for the price. No need to spend $2000.00 plus dollars when, you can almost have the same comfort for $800.00. We ordered the additional foam for the 11 inch mattress and haven't looked back …
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Posted by Brooke T
from San Mateo, CA
on July 15, 2015
This mattress was purchased at Costco and was a good price for a memory foam mattress however it is VERY firm. It was painful to sleep and felt like we were sleeping on the floor. After we added a memory foam topper, the mattress has worked great but I without …
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Posted by John B
from Staten Island, NY
on July 30, 2015
I feel that I must be too heavy for this mattress to give me proper support.
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Posted by Anny G
from Levittown, NY
on August 21, 2015
Updated Review from formerly upset customer…. Had some issues with scheduling the delivery time for my Loom and Leaf mattress, contacted the company through email and phone. The following day, received a call from one of their executives with an understanding ear and solution to my problem. He followed up …
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Posted by Jennifer
from Pageland, SC
on August 14, 2015
I have been holding off on writing a review because I wanted to sleep on my new bed for longer than a month so that I could give honest feedback. I purchased my BedInABox - PacBed Original Gel Mattress - 11" deep in April 2015. Here is my feedback: Negatives: …
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Posted by Bob (
from New Waverly, TX
on September 16, 2016
It sleeps way to hot for me and my spouse...I only wish Nest had a nice cool topper at a reasonable price that would solve this problem...I would not buy this mattress again for this reason...NEST BEDDING...HELP ME FIX THIS PROBLEM, PLEASE...I would give a 5***** rating were it not …
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Posted by R
from Herriman, UT
on August 11, 2016
I'm on my second mattress from Nest. I requested to return the first one and they said they had a new version of the bed that they felt would fit my needs better, mainly that it wasn't supporting my middle section enough and causing my back pain. Well the one …
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Posted by Judith P
from Omak, WA
on August 11, 2016
I have fibromyalgia and my husband has rheumatoid arthritis so finding a good mattress was essential to getting a good nights sleep. Although I am still in pain I love this mattress. It gives me the right amount of support that I need and my husband would not trade it …
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Posted by Slater M
from Raleigh, NC
on September 13, 2016
Last year we went to all the traditional mattress stores and could not believe the prices. Went online to look for alternatives and really liked what we read about Nest. Must admit we were a little nervous about buying a matress without testing but the warrantee gave us confidence. A …
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Posted by Elaine S
from Deerfield Beach, FL
on August 23, 2016
I looked up reviews from different sleep groups and was nervous ordering a bed I did'nt get to test out but I went for it and I'm glad I did! From the first night I slept on this bed my knee and hip pain that I usually woke up to …
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Posted by Sydney A
from Tallahassee, FL
on August 26, 2016
The Love Bed Firm supports mine and my partner's body well. My only complaint regarding the mattress is that it hangs of of the metal frame we also purchased. Also, I posted a picture of the Teddy on twitter, but never received my free pillow. I've already contacted Nest Bedding …
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Posted by Christine Y
from Gainesville, FL
on September 15, 2016
Overall I think I am happy enough with this bed to keep it and my husband loves it. I had some trouble getting to the correct firmness but think I am almost there with the free topper that NestBedding mailed me for free. I don't love it as much as …
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Posted by Betty Z
from Frederick, MD
on August 17, 2016
This mattress is average for side sleepers, but not good for back sleeping. For the price, it is fairly comfortable, but I would love to have a Tempur-Pedic if I could afford it.
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Posted by Tim B
from Winneconne, WI
on September 15, 2016
Love the Alexander bed. Sleeps perfect. Wish it was just slightly softer. Also. Edges are very soft. But the quality and the overall construction is top notch
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Posted by Deborah C
from Ann Arbor, MI
on September 15, 2016
I was a bit concerned ordering a mattress that I could not try out but I took a chance based on positive reviews and the warranty. I'm so happy that I took the chance because this bed is heavenly. I really look forward to restful sleep at the end of …
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Posted by Harold B
from Van, TX
on August 11, 2016
Had a older mattress wore out quickly. This is great good for sleeping and for great sex!
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Posted by Melesio S
from Lubbock, TX
on August 4, 2016
I sleep hot on this matress but my biggest complaint is the edge support. I'm an side sleeper and usually sleep towards the edge of the bed. I feel like I'm going to roll off every night which is a big problem for me.
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Posted by Anthony S
from Truckee, CA
on August 17, 2016
This is the best bed I have ever had. It's so good I forget about it. It arrived in the mail and has been a dream to sleep on. So comfortable and cool I wish I could live in this bed. Thank you so much I will never go back …
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Posted by Jason A
from Mays Landing, NJ
on September 13, 2016
I really don't have too much trouble sleeping. My wife, on the other hand, hated our old mattress and sleeps like a rock on this one. It is very comfortable. And the value is very good.
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Posted by Justin M
from Clemmons, NC
on August 11, 2016
Excellent bed from Nest Bedding! Their Alexander Hybrid strikes that ideal balance of traditional feel with the benefits of memory foam. This mattress compares Favorably to BeautyRest Black Hybrids that are double the price. AAA++++
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Posted by Bob P
from Kawkawlin, MI
on August 24, 2016
My wife and I bought this mattress a year ago. Didn't like it at first but slept on it for the 60 days and finally got used to it. Just used to it, not loved it, barely liked it. Went on vacation and slept on different beds, slept great. Came …
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Posted by James H
from Winter Park, FL
on September 15, 2016
This is the second Nest I've purchased. Both are the Alexander Signature Select, One Queen and One King. I can't say enough about how well I like sleeping on this mattress. It's a real treat to lay down in such a comfortable bed.
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Posted by Nadejda L
from Darien, CT
on August 11, 2016
Have neck and back pain every morning. Wish I could return it
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Posted by Jovi G
from Valley Cottage, NY
on September 15, 2016
This is my favorite mattress to date. It has helped my husband's shoulder pain, is super comfortable, and the price was great. Plus when I emailed customer service prior to purchase I got a reply within minutes-- from the CEO. Nice!
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Posted by Stephanie G
from Nashville, TN
on September 14, 2016
The mattress itself is great--high quality, well constructed, and a great value. But the Nest customer service team is amazing--a true force to be reckoned with, and a pleasure to interact with. All our future mattress purchases will come from Nest!
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Posted by Leticia B
from Payson, UT
on August 5, 2016
This mattress is listed as a "medium firmness," but it is very firm. We have been comfortable and happy, but we definitely had to add a foam topper to the mattress. I feel like it will last for a very long time and we much more satisfied than we have …
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Posted by Aj G
from Dacula, GA
on August 5, 2016
Purchased this mattress but was feeling back discomfort during the 100 day free trial. Called to report and spoke directly to the owner who sent me a free replacement that was an improved version of what I purchased. Very easy and responsive. The best customer service I have ever seen. …
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Posted by Stephen B
on August 29, 2016
We really wanted to love our Love Bed, but after sleeping on it for over a month, we had to return it for a refund. My wife and I found that we bottomed out very badly when sitting or lying on the mattress. This meant that we were sinking way …
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Posted by Richard M
from Pompano Beach, FL
on August 30, 2016
You get what you pay for. started out optimistically, but have never felt comfortable on the mattress. it is slumping on one side and thinking about giving up and going back to a traditional mattress. a complete waste of time and money, in fact, it has started to cause restlessness …
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Posted by Michael H
from Fort Worth, TX
on September 2, 2016
My spine is aligned properly
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Posted by Greg H
from Ocala, FL
on September 13, 2016
Just buy it and stop looking!!!!!!!!! Customer service is second to none!!!!!
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Posted by Pamela
from Cabot, AR
on September 7, 2015
Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!
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Posted by Sharon K
from Detroit, MI
on July 29, 2014
Before purchasing my new mattress I felt that my arthritis had spread all over my body. Now I realize what a good mattress can do. I no longer have back or leg pain.
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Posted by Nicole
from Knoxville, TN
on January 20, 2017
I am a small person and weigh 130 lbs. we have owned this less than 6 mths and there are body impressions already. The middle had a large hump! Ridiculous!!
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Posted by Judi
from Springfield, MO
on January 20, 2017
I have a 2 year old mattress that will have to be replaced in order for me to get a good nights sleep and wake up without pain in my right hip and leg!
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Posted by Christopher
from Fort Thomas, KY
on February 10, 2023
The bed has a tremendous sag in the center of the bed. We’ve only had the bed about a week. It is placed on a new bed foundation so that’s not the cause. The bed also sleeps very hot. The return process was very easy. I cannot recommend this bed.
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Posted by Gary
from Albuquerque, NM
on March 5, 2023
Bruce helped us out and he was the best ever! He is extremely personable and helped us choose the best mattress. He showed us how to use the mattress to adjust the settings for lumbar support. We could not have received better service.
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Posted by Kathryn
from Simpsonville, SC
on June 11, 2017
Husband and I have had this mattress 2 years. We are shopping for a new mattress because this one leaves us in pain every morning. We purposely looked to see what kind it was so we didn't buy the same brand again. If my husbands blinks in his sleep....I feel …
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Posted by Valerie
from Los Angeles, CA
on March 25, 2023
I normally prefer hard mattresses. This is like sleeping on a brick despite a topper. I think Serta is having quality issues since my friend has the very same mattress in a queen and it's perfect to sleep on. Mine is a Cal King and as I stated above, it's …
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Posted by Vivian
from Washington, DC
on August 20, 2017
I thought this mattress would be soft like I'm sleeping on a cloud, but it gives me hip and back pain (I'm only 30). I've only had it for a 2 weeks and it's already dented. I'm not heavy...just 125lbs. It's literally the most uncomfortable mattress I've ever purchased.
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Posted by Julio
from East Elmhurst, NY
on September 4, 2017
2 years of ownership and its the best mattress I've ever owned. Ive done research for years and can't be happier I didn't make a mistake
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Posted by Deb
from Lancaster, PA
on November 28, 2017
Purchase a mattress Laura Ashlely mattress at Boscovs. the bed on floor was much more comfortable, the bed received is too hard.They passed us to manufacturer. Getting the run around from the store and the manufacturers. The store even wants us to pay for return. Ridiculous! Even after photos and …
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Posted by Steve
from Marshfield, MA
on October 22, 2019
Many retailers are going online to add more beds than their showroom can stock. I purchased this King Koil Perfect Contour Avon firm from a small mattress business on sale about 14 to 17 years ago. So long ago, the manufacturer discontinued it some years ago. Never stop improving products. …
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Posted by Ryan L
from Bismarck, ND
on May 12, 2018
Purchased this mattress because it was supposed to be a cooler mattress. It is not a cooling mattress. I wake up hot every night. Support is good andit seems to be a quality mattress. My wife is a side sleeper & I’m a back sleeper. Both of us don’t have …
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Posted by Josh
from Richfield, UT
on October 9, 2017
This is a great mattress! But what stands out even more is their amazing customer service. I made my order, and when I was putting my bed together I learned a lesson the hard way, 1 side only actually means 1/2 of the bed! I thought it meant 1 side …
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Posted by Megan C
from Jacksonville, FL
on March 2, 2018
There are many reasons why I feel good about this mattress: great quality, very comfortable, and made in the USA with less toxins. I'll be using Nest Bedding for all my bedding needs. Love their pillows, sheets, and mattress protectors as well.
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Posted by Anonymous
on March 2, 2018
love and sleep bed is simply way too hard. please return to love bed model.
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Posted by Franklin A
from San Francisco, CA
on March 2, 2018
Even though it was sold as very cool for a memory foam mattress it still sleeps pretty hot for me. Less so than our old tempurpedic but still hotter than I would prefer.
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Posted by J.
from Marco Island, FL
on March 7, 2018
I spent so much time looking at all sorts of "bed in a box" reviews and although there were other mattresses at a better price, I think I was a little too influenced by some of the on-line reviews. Although when lying flat, it feels comfortable, sitting on the edge …
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Posted by Jonathan Z
from Sicklerville, NJ
on March 28, 2018
Just another mattress. Thought the firmness would last longer. But about a half year in its pretty much like my old one.
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Posted by Oumnia M
from Naperville, IL
on April 4, 2018
Warranty should be more then 30days
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Posted by Peter S
from Mountain Lakes, NJ
on April 24, 2018
Initial hour on the mattress is fantastic, however, over course of the night, it does trap heat and feel warm. The other issue is back support is less as the foam sinks so I inevitably end up switching to my side. Wish there was better back support without being too …
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Posted by Chris
from Beaverton, OR
on December 21, 2017
This bed was handed down from my parents 7 years ago. I sure you can say they had it for sometime so it be broke in to their sleeping habits
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Posted by Mary
from Cadiz, KY
on December 8, 2017
Bought a new mattress because the old one was 20 years old. We moved into our retirement home, so we wanted all new furniture. Very expensive mistake.
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Posted by Wendy
from Palos Heights, IL
on October 29, 2017
Purchased this King Size mattress in 2012. Five years later the mattress sags where both I and my husband generally sleep. In the middle is a huge "mountain" that you can't roll over. You can not move any which way once you are "stuck" in the hole from your body …
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Posted by Jennifer N
from Denver, CO
on March 6, 2018
Great customer service, easy to set up and very happy. Just need Nest pillows!
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Posted by Michelle M
from Flint, MI
on March 27, 2018
Purchased based on research. We were going to go with another brand, but called and had a great customer service experience. Answered all of my concerns. However, it sinks and is hard to get out of bed. I also called and had to submit a ton of photos. Need to …
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Posted by Jess C
from Montgomery, IL
on March 28, 2018
I was skeptic at these latest trendy mattresses, but after having slept in ours for the past 6 months it is clear how good this change was for us, night and day difference and so worth it.
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Posted by Amy G
from Duluth, MN
on April 4, 2018
I am so satisfied with this purchase. After watching numerous video reviews, and reading oodles of customer reviews, I landed on this mattress. I’m so happy I did my homework. It has been the most comfortable sleep ever. Now we want another one for our camper.
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Posted by Mel
from Youngstown, OH
on May 10, 2018
It took some getting used to because of health issues with pain and I think the longer you sleep on it the more comfortable it gets. I have a king size medium support and there is no lump in the middle of the bed between two sleeping like other mattresses, …
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Posted by James H
from Winter Park, FL
on March 27, 2018
This has been an exception mattress where comfort is concerned but it tends to trap a lot of body heat. I often have to through the blanket off and sleep under the top sheet alone just to keep cool. Not sure that any brand of foam mattress would perform better …
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Posted by Carly C
from Decatur, GA
on April 4, 2018
I like the mattress but it's not supportive enough and too soft; my husband and I wake up stiff and sore. Unfortunately, we are looking to buy another mattress soon. Wish this one would have worked out longer than 1.5 yrs. We have redone slats and even purchased new bed …
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Posted by James M
from Canmore, AB
on May 29, 2018
Excellent product design and manufacture. Delivery and set-up easy. Very comfortable mattress which is superior to our previous conventional-style mattress.
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Posted by Susan
from North Richland Hills, TX
on May 28, 2018
I did not have back pain until I started sleeping on this mattress, and I wake up MUCH hotter and sweating on this mattress. Paid WAY TOO MUCH for this POS.
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Posted by Scott
from Farmington, MI
on May 29, 2018
We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied …
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Posted by Susan
from Santa Rosa, CA
on July 19, 2018
I was tired of trying out mattresses and let the sales person convince me it would be supportive, yet soft. He must have had a spiff (bonus) selling these but there was no bonus for us. After the first two years I noticed it wasn't holding up - sides and …
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Posted by Laurie
from Denver, CO
on September 13, 2018
Caved in and the manufacturer sent someone out to check it. They actually fluffed up the mattress and bounced it up and down to get it to be more full before they measured it. It have caved in 3/4 inches lowerer than the rest of the mattress after the fluffing …
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Posted by Ron
from Linesville, PA
on October 27, 2018
have to keep rotating the mattress because its so unpleasant to sleep on.Wake up all night long.
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Posted by Ryan M
from Los Angeles, CA
on March 27, 2018
It is tough finding a medium for me and my partner to find in a mattress. Ive had back pain with most every mattress I've had and needed to get a firmer mattress pad to avoid morning back pain. My partner loves in and I think it is very comfortable …
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Posted by Wesley S
from New York, NY
on May 9, 2018
Better than expected for a bed in a box. We'd definitely buy the Nest Love and Sleep again.
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Posted by Liz
from Baton Rouge, LA
on November 9, 2018
You can feel when your sleeping partner makes even the slightest movement on the other side of the bed. I tried to return but they would not let me at Mattress Direct. I should write the Dr. who works here in Baton Rouge and tell him about his mattress. The …
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Posted by Erica
from Reno, NV
on March 26, 2019
I've had it about 2 years, still in excellent condition. It could be slightly more firm than it is, but it is still an excellent level of firmness combined with softness. I like it. If I had to make the purchase again, I would do so 100% (except buy king …
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Posted by ANNA-MARIE
from San Francisco, CA
on April 8, 2019
sagging in the center. had the seller come to check said, ok HORRIBLE! UNHEALTHY
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Posted by Jacqueline
from Mount Dora, FL
on August 8, 2019
Im very impressed im picky my mattress is perfect
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Posted by Anne
from Folsom, CA
on September 9, 2019
Got the latex hybrid and so glad I did. It’s like sleeping on a springy cloud filled with marshmallow. I got the plush since I am only 104 pounds...I think it is the right choice. Customer service was so much better than any experience with a retailer. They spent a …
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Posted by Susan
from Howell, NJ
on November 1, 2020
Have only owned this mattress for about a year. The indents on my side and my spouses side are ridiculous! I actually had to go out a buy a large piece of foam to fill the hole where my body lies! (which moves around all over).The store where I purchased …
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Posted by Sherry
from Roanoke, VA
on April 19, 2021
The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch …
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Posted by Nancy
from Twin Falls, ID
on November 24, 2020
This bed sucks when it sagged enough to warranty it out the guy claimed that we had removed the mattress tags and that voided the warranty.....it had no tags and if it did the dirty delivery guys removed it the whole thing is a scam the bed was only held …
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Posted by Lou
from Mesa, AZ
on July 3, 2022
Was good when I bought it. But after a few months began to visibly have indentation and no support.
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Posted by Jessica
from Newnan, GA
on December 22, 2021
For purchasing this mattress, I had issues sleeping on a old-school cold mattress. I had a back injury and could never find comfort in sleeping. No matter how many pillows are used I couldn’t find a way to wake up the next day without pain. I sleep so good on …
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Posted by Ken
from Coraopolis, PA
on July 9, 2022
This was what I thought to be the best mattress ever made. I slept on it for a year and had the best night sleep over ever had. Upon moving it in, there was issues with the bed settling after being moved. When it was moved upstairs(brand new), it seems …
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Posted by Ken
from Coraopolis, PA
on July 14, 2022
Upon buying this mattress, I was extremely happy. For the first two years, I had some of the best sleep in my life. Whenever I moved into my new residence, the bed fell apart inside from being moved. There are several different layers/types of foam inside this bed that make …
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Posted by Tara
from Shawnee Mission, KS
on September 21, 2017
The mattress looks beautiful but for some reason it made 120 lb body ache every day..almost all day. I didn't put the connection together until I went out of town and slept in another bed. My back to not hurt the entire time I was out of town. The first …
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Posted by Vicki
from Tuscaloosa, AL
on November 22, 2017
I actually feel like a weiner in a hotdog bun!! I am 5'8" tall and weigh 130 lbs. I sink in the middle. It's very hard to move around at night. Sad
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Posted by Francis
from Boca Raton, FL
on March 18, 2019
The mattress has helped me overcome my back issues as I currently have 4 bulging discs in my lower ciatica
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Posted by Christina
from Green Valley, AZ
on May 5, 2020
I'm a 200# stomach sleeper. I've now slept on this mattress for 13 months, and would much rather have my 10-year-used conventional mattress back! For the first month break-in period, it felt like sleeping on a sack of wet sand. Now there is a groove which I can hardly roll …
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Posted by donald
from Albuquerque, NM
on March 8, 2022
I am an engineer so I studied replacing our old Simmons Beautyrest; tried 4 different mattresses including one foam block style. This mattress is the best we have ever owned; it is especially good for someone with lumbar (lower) back pain in my opinion. Replacing old mattress with this oe …
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Posted by Dana O
from Afton, TN
on April 9, 2013
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! …
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Posted by Gina
from Winter Springs, FL
on October 6, 2016
I thought this bed would be perfect after my back surgery. Now all of the foam and gel layers have shifted. There is a big lump in the middle,so you roll to either side. It buldges out on both sides about 5 inches. For a very expensive mattress it's not …
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Posted by Israela F
from San Antonio, TX
on December 16, 2011
I've had this queen set for less than 2 years. I have fibromyalgia, so chronic pain is an issue. When I purchased this, The salesman said that this was second only to the tempurpedic, which was such a different type of mattress, i was reluctant to buy. I am in …
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Posted by Cheryl
from Crystal Falls, MI
on August 19, 2019
We have had this mattress 3 1/2 years. Although my husband and I are both small (I weight 108 & my husband weights <140), it did not take long for the pillowtop to develop very permanent & defined body signatures in spite of following the recommendation to rotate the mattress …
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Posted by Pamela
from San Antonio, TX
on July 12, 2016
I was told elite spa was the top of the line when I bought it. I've had it for less than 4 years and the little support it had is gone. I fall asleep and it feels as if a threw a cheap comforter on concrete floor and lied in …
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Posted by Fred T
from Kansas City, MO
on December 7, 2010
Do not buy this mattress, the coils gage size is not good enough to support anyone...it was poorly designed and you will never get a good nites sleep!Now i'm understanding that there has to be at least a 2 in sag in the mattress before they will do anything, with …
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Posted by Kenda
from Calgary, AB
on September 27, 2022
After two years, there were definite indents where my partner and I slept on each side of this mattress. I was always rolling into him and fighting gravity to stay on my own side of the bed. The mattress exacerbated his back and nerve pain and was a complete fail …
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Posted by Deb
from Lloydminster, SK
on March 12, 2022
This bed began to sink in spots and rise in others within the first year of use. The euro -top has shifted to almost flat on one side and hanging over on the other. There is a dent created where I sleep that my body rolls into regardless of how …
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Posted by linda h
from Mount Airy, NC
on August 6, 2018
worst mattress ever bought done what they said to do buy a mattress protector so i did they came out and check the mattress saw the problem and left went to the store thought i was getting another mattress they said there was stains on it the only stains was …
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Posted by Blanche R
from Mishawaka, IN
on September 14, 2016
I had not replaced my mattress in (yikes!) almost 28 years, so it was certainly time. Plus I figured there must be some innovations in that many years. My old innerspring mattress was the not thick kind you can turn over, so I was a little skeptical of all these …
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Posted by David M
from Seffner, FL
on July 4, 2017
I have not been able to wake up pain free since purchasing this mattress. My back and hips hurt for about 1/2 hr after waking up
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Posted by Ross
from Houston, TX
on April 7, 2022
I'm a digital nomad, so I may be away from my bed, living in any country for weeks or months at a time. I own a travel and event planning company, so I'm likely to be staying at high-end resorts anywhere in the world. NO other bed I've slept in …
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Posted by Jody
from Jacksonville, FL
on July 9, 2016
The bed that showed up at my house was much softer than the one in the store. This bed has no support. It is like you are sleeping in a valley because you sink in so much And this bed was no cheap. I wish i read other reviews online …
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Posted by Dave
from Bluffton, SC
on May 1, 2017
Wife and I got this mattress and have hated is since the day it arrived. Went back to the store where it was purchased and they would not help with a replacement or return. Told us to put a sheet of plywood between mattress and box spring if it was …
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Posted by Surebert
from Sparks, NV
on February 5, 2022
It's been 12 good years with the Simmons Beauty Rest "Atkins Visco Plush" mattress and box springs. Not a pillow top but similar feel. Very comfortable from the beginning. The mattress has begun to sink enough to not support the shoulders and hips. It's been excellent all the years.
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Crystal S
from Grand Prairie, TX
on June 18, 2015
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the …
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Posted by Shawna T
from Warren, MI
on August 1, 2014
I really like the overall comfort of this mattress. While I do believe that it was a bit overpriced at the time. The warrenty and the waterproof cover made it worth the investment. I look forward to many more good nights.
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Posted by Kyle
from La Puente, CA
on March 13, 2017
Posted by Mary
from Waupaca, WI
on April 14, 2017
Immediately upon buying, it had 1 1/2" deep hammock on either side of the King bed . The only place there is any support is down the middle. Ridiculous to be charged $1000 for a bed of this low quality, never having a comfortable night's sleep in it. I travel …
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Posted by Ann M
from Tenafly, NJ
on March 10, 2022
This mattress is not comfortable and not supportive. It started sagging and does not provide back or hip support and I am not overweight. Sorry I bought it!
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Posted by Alyssa
from Bellevue, WA
on September 19, 2019
I Have had this mattress for 5 months and I am in love! It is super comfortable and was also comfortable the first night I slept on it! Best purchase ever!
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Posted by Brett
from Cumming, GA
on December 9, 2019
This was my first mattress purchase over $1500. I had a Stern’s and Foster years ago, hated it. Changed to a sleep number, didn’t like it either. So I shot for the moon with a high end beauty rest and it was a definite miss. It felt to me about …
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Posted by Holly
from Sunnyvale, CA
on April 13, 2018
We originally purchased this mattress in December, 2016. The top and side layers broke down in the spots where we sleep within 9 months and our backs were sore from sleeping on it. It was replaced under warranty in September, 2107. We have been sleeping on the 2nd one for …
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Posted by Darissa H
on November 19, 2012
I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress …
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Posted by Douglas M
from Potwin, KS
on December 2, 2013
Mattress is falling apart and sagging after 3 months and box spring is just as bad for $700 should be a lot better. I guess we will see about Simmons warranty and how good they stand behind it.
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Posted by Deb
from Houston, TX
on July 14, 2017
we bought the His and Hers, one side is much firmer. my side is too soft but i think my husband's side is too firm, though he likes it. i can't get comfortable on either side. when i first lay down it is nice and cozy but after a while …
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Posted by Irene
from Rocky Point, NY
on February 12, 2014
This mattress felt good in the store, but the one I received was much firmer. I was waking up with major pain in my shoulders. I tried various toppers until I got the right feel with a latex topper. It wasn't perfect, but it was good enough as this was …
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Posted by Lori
from Thousand Oaks, CA
on March 28, 2016
Honestly, I went to the mattress store to purchase the tempurpedic cloud and feel like I was talked out of it and into this one. Salesman didn't have last years cloud on display anymore for me to try out again and said more people return their tempurpedics. Mmm how bout …
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Posted by Lainey
from Philo, IL
on February 23, 2016
We have only had this mattress since October 2015. There is already a inch sag all the way across it. Serta will not warranty a mattress until it is 11/2 inch. We spent over $1200 for this mattress and had we known the quality we would not have purchased it. …
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Posted by Sheryl
from Tampa, FL
on February 12, 2016
I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not …
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Posted by Brian M
from New York, NY
on December 12, 2009
I purchased this mattress several years ago from the now defunct Rockaway Bedding. Other than the first night getting used to it, I've had fairly restful night's sleep on it with no major complaints.
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Posted by Sherri
from Dayton, OH
on September 24, 2014
purchased bed 1 week ago....immediate increase in back pain--but my shoulders felt better ---hoped back pain would improve--IT HASN'T --and the store has a no return policy so I'm out $1,000 plus.....may have to sleep on the couch which is deplorable since I have a pricey bed I can't use. …
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Posted by Debra V
from Fond Du Lac, WI
on October 29, 2012
We took time and chose our set carefully for the right comfort level and this mattress started out quite firm but within weeks it lost its ability to return to shape, we now have a visible big high spot in the middle of the bed and sink down 6 inches …
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Posted by Christie S
from Ladera Ranch, CA
on November 23, 2012
I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told …
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Posted by Melissa H
from Crestview, FL
on December 20, 2012
Got this bed because it had a 25 year warranty and was comfortable at the store. After a few months back started hurting as the mattress contours to you and stays creating an uncomfortable sunkin hole you sleep in. So angry for the price I paid. I now have severe …
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Posted by Chris F
from Greensboro, NC
on November 23, 2009
I am happy with this mattress. I have had it for a few years now and it has remained firm and well-supported. I prefer a firm mattress but we did put a pillow top on it for added comfort, as my partner felt it was too firm.
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Posted by Catrina T
from Lyndonville, NY
on October 20, 2010
I went with the latex mattress after extensive research and wanting to get away from inner spring mattress then trying it out in the store. It was great at first, meaning a few months. After that I started to notice the center of the mattress would not spring back and …
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Posted by K
from Saint Louis, MO
on April 11, 2014
Travel often with my job and have some back issues. Found this Campbell Hotel mattress at a Holiday Inn Express and just had to buy it. Support was tremendous, and no more back pain since I purchased this mattress. Highly recommend to anyone with back pain and needs extra support.
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Posted by N M
from Santa Monica, CA
on August 2, 2012
This mattress is entirely too soft. My opinion is that the pillow top is too plush inhibiting proper back support. Everyone that sleeps on this mattress complains of lower back pain in the morning. Even though I was assured the memory foam would not trap heat, it does indeed generate …
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Posted by Susan O
from Huntington, IN
on January 20, 2013
The "Off Gassing" from the mattress is not tolerable by a person with sinus/allergy problems and sensitivities to strong odors including perfumes. I picked this iComfort mattress because the other foam mattresses were smelling really bad in the show room and I did Not notice any smell from the iComfort …
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Posted by Prin N
from Gilbert, AZ
on March 9, 2012
this bed is not worth buying i wake up with head aches. my back is sore. i get very little sleep . they are in a hurry to have you purchase this piece of crap and assure you you will get a good night sleep. i told him i suffer …
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Posted by Lou E
from West New York, NJ
on April 8, 2012
Hopefully it won't be $1100 down the drain and Serta or 1-800-Mattress will honor their pro-rated 10 yr. guarantee. this bed is all style, no substance. Like the other reviewers said, sure felt great in the showroom, but absolutely no support after a few months. We wake up with back …
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Posted by Anneka B
on October 30, 2012
I''m not sre if I'm still getting used to this mattress, my first night was good, and from then its slowly getting worse. I definately have THIS mattress, and it has the cooling gel, but after laying in it for a few hours I start to get really hot and …
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Posted by Frances G
from Lyons, GA
on August 22, 2013
I had a 2004 Perfect Sleeper, decided I wanted a foam mattress, so bought a Vera Wang Perfect Sleeper that salesperson said was a foam mattress. After a few months, I noticed I had a "HOLE" where I was sleeping, I tossed and turned so much that my husband moved …
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Posted by Barbara B
from Riverview, MI
on August 6, 2014
I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the …
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Posted by Susan K
from Farmington, MI
on August 7, 2014
Much too soft and mushy and hard to get a good nights rest :(
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Posted by Doug
on July 30, 2014
The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are.
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Posted by Efstathios K
from Troy, MI
on August 7, 2014
It was better than expected.
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Posted by Patrick L
from Spanish Fork, UT
on July 15, 2015
The very worst bed I have ever owned, my wife has to see the chiropractor now. Seriously the worst
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Posted by Ann
from Mooresville, NC
on May 16, 2016
Bought mattress from Sweet Dreams Mattress in Mooresville. Great sales staff, great deliverymen, fast delivery and set-up, great mattress!!
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Posted by Dee R
from New York, NY
on April 6, 2013
I had a bad feeling when this bed was delivered and it was hard like a rock. I was told it was hard because it was cold in the delivery truck and the memory foam takes a few hours to soften once at room temperature. 9 weeks later, the bed …
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Posted by Deb
from Cleveland, OH
on December 17, 2016
Hard as a rock, no give, hot, kills every part of my body. WORST mattress I ever owned. Wake up like a cripple every morning.
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Posted by Lydia B
from San Francisco, CA
on September 6, 2016
This mattress is very comfortable and medium soft. It doesn't get too hot. It is possibly slightly too soft for me. The memory foam remembers a well around my back, which causes it not to support my back quite well enough, and makes it difficult to back-sleep. The mattress is …
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Posted by Karen
from Louisville, KY
on January 28, 2017
A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would …
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Posted by Ellen
on July 20, 2016
I was really looking forward to sleeping on my new mattress after months of sleeping on an old worn mattress and a lot of research. I tried several mattresses at the store and the Brooke Chase was the MOST comfortable and felt like it supported me. It was delivered on …
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Posted by Hubert D
from Houston, TX
on August 5, 2016
Being from Europe, I like a firmer mattress. While the Alexander Firm is a true firm mattress, it is still comfortable. Note that my partner and I are on the lighter side (110 and 145 LBS). For heavier people who like a firmer feel or I you are a side …
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Posted by Laura H
from Lompoc, CA
on August 7, 2016
I have the gema mattress topper on top of this to make it in-between the level of firmness of this mattress and the next one softer. It was a toss up but now just right with a little more softness. Will buy from Nest again when I need a new …
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Posted by Todd K
from Manlius, NY
on August 11, 2016
I looked at the much higher priced Temperpedic Flex and thought this mattress had similar specs, at a much lower price. I tried it and it has been the most comfortable mattress I've ever slept on. Tried the Casper first, but that was too firm for a side sleeper like …
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Posted by Teresa
from Garner, NC
on August 23, 2016
This mattress is extremely comfortable. I did extensive research before choosing a mattress and I believe this one is an excellent value. It is much better than the old Tempurpedic mattress I had. This one sleeps much cooler and has just the right amount of softness. I strongly recommend it.
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Posted by Nicholas T
from East Rochester, NY
on August 17, 2016
Everything is in line with expectations. It is softer of a bed than I had prior but I knew that going in so it took some time to adjust. Now I enjoy the contour of the foam as it supports me in any position. It does sleep hot from time …
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Posted by Steve K
from Sullivan, IL
on August 18, 2016
We have been sleeping on this mattress for seven months and are very satisfied with the full body support it gives us. We do however have concerns about the foam cell integrity. The mattress already has a firmer ridge in the middle and appears to be developing body troughs on …
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Posted by Helen P
from Exmore, VA
on August 4, 2016
Comfortable support + cool sleep + cost + ease of shopping + ease of set-up = one very satisfied customer
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Posted by Bill R
from Warriors Mark, PA
on August 17, 2016
The mattress has held up well and is comfortable. I have had it for 9 months and one side has softened a little more compared to the other side but is still comfortable. It sleeps well in any body position.
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Posted by Benjamin B
on August 4, 2016
I sleep way too hot on this mattress. I have never had this problem until I got this bed. Not great for sleeping and not very pleased.
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Posted by Jesse M
from Seattle, WA
on August 30, 2016
After about 6 months, the love bed starts dipping in the middle with two people sleeping on it.
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Posted by Nicole L
from Carlsbad, CA
on August 23, 2016
Nest Bedding provided us a quick response with knowledgeable and helpful customer service. Q4 2016 We initially ordered a Love Bed firm mattress online and were not happy with it. Much firmer and thinner than expected. With their help we exchanged and upgraded to the Honest Bed latex model mattress. …
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Posted by Diane M
from Rochester, NY
on September 7, 2016
Bed arrived quickly. Was packed well. We needed a king size bed that would fit up our stairs. It was amazing how fast the bed went into shape once unpacked. There are many mattresses you can buy online that come in a box and what attracted me to The Honest …
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Posted by Janet E
from Springfield, MO
on September 6, 2016
I was worried this bed would be to firm. It was perfect for my Husband and I. I love this bed
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Posted by Danielle S
from Lake Elsinore, CA
on August 30, 2016
Mattress is great....would recommend to everyone.
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Posted by Matthew B
from Seattle, WA
on August 28, 2016
The top has nice tension for some bounce but the foam underneath lets you settle into soft support. Even with the bounce, if you're sharing the bed, your partner's movements tend to stay local. My biggest complaint is it can hold heat and runs a little warm on hot days.
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Posted by Jonathan K
from Springfield, MO
on September 1, 2016
We started on a medium using our traditional mattress' box spring. The mattress seemed way too soft and gave me back pain from my mid-section sinking when I was on my stomach. Customer service told us that tradition box springs won't work with this mattress. We put it on the …
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Posted by Jeff H
from Lexington, KY
on September 6, 2016
Not as good as the SleepNumber or TempurPedic we looked at but for the lower cost we are happy with it.
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Posted by Arvind S
from Elk Grove, CA
on September 6, 2016
When sleeping on the mattress in summer days it does run very hot. Mattress has been used only for a year and already has quite a bit of sinkage when sleeping along side my spouse. She hates the mattress and prefers to sleep on the floor. Purchased the medium firmness. …
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Posted by Samantha M
from Canton, MI
on August 7, 2014
I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of …
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Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
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Posted by Rebecca G
from Dodge City, KS
on February 17, 2016
This mattress was purchased in April of 2015 and it has already began developing sink holes where my husband and i sleep if you roll to the middle it is much firmer. Horrible design not even close to luxury. Do not waste your money on this one. We paid $1,400.00 …
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Posted by George
from Rittman, OH
on January 13, 2017
I don't think a mattress that includes foam is as comfortable as the old mattresses with wool or cotton padding. Foam of any kind seems to bottom out and feel hard. I just can't find any position that feels really comfortable. It used to be much easier to buy a …
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Posted by Mary E
from Elnora, IN
on March 5, 2023
I am very disappointed with the mattress and the so-called warranty. The salesperson was not very helpful, either. $1,110 is a significant expenditure for my husband and I. We are retired and on a fixed income. So when, after having this mattress for less than two months, it develops a …
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Posted by Keith
from Manchester, PA
on September 19, 2017
If you enjoy a firm mattress this is for you, if you like waking up with pain everyday in your shoulders, hips and neck this is the perfect mattress!!
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Posted by Elizabeth
from Tafton, PA
on August 1, 2017
Purchased for guest bedroom at our vacation home. Love this mattress so much that we've all but abandoned our own bed in favor of this one. Hubby likes a firm mattress, I prefer soft. We both love this mattress.
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Posted by Robert D
from Kakabeka Falls, ON
on May 24, 2018
The first one was damaged so we called and they sent another one out and picked up the damed one. I can't say enough about how good their service was. We are very happy with the mattress.
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Posted by js1984
from Oakland, CA
on September 14, 2017
Not sure why this mattress got a bad review. It is not too plush nor too firm. It has a material that does not heat up or feel weird like memory foam. Whatever it is made of feels really good to sleep on and we keep the mattress set in …
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Posted by Chris
from Wichita, KS
on October 19, 2019
Best bed I've ever owned. Price was fair, service was amazing and delivery was on time and very professional. I wouldn't shop anywhere else. Crazy Jay's Furntiure & Sleep Shop found me the perfrect mattress at the perfect price.
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Posted by Kyle S
from State College, PA
on May 14, 2018
My bed can not be compared to others in terms of quality. I combed through bed reviews during september 2016 in order to find the best quality available for my girlfriends birthday. I found a coupon for the website that saved me hundreds and decided to get the best one …
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Posted by GERRY
from Saginaw, MI
on November 1, 2017
I was so excited to bring this mattress home and use it. After 2 - 3 months, it lost it's support and I woke up with more back pain than I went to sleep with! The seller replaced it without any difficulty, HOWEVER- it did the same thing after 2 …
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Posted by Kathy
from Westerville, OH
on May 27, 2023
I swear by this mattress. I truly love this mattress and hoping I can buy another in Queen size!
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Posted by Bonnie C
from Brandon, FL
on February 16, 2018
The quilted topper feels so luxurious that I wish the rest of the bed was as nice as it is. If only the quilted top was just a little thicker so I could feel like I was sinking into its wonderful softness. I think this topper is what sets this …
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Posted by Jules & Stephanie H
from Denver, CO
on May 16, 2018
While both my partner and I wanted a supportive, environmentally friendly mattress, she prefers a firmer feel and I prefer a softer feel. We both tend to sleep on our sides and have adjusted to this mattress fairly well. (Her previous mattress was extra firm and 10 years old; my …
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Posted by Micah L
from Seattle, WA
on March 1, 2018
I have found the mattress became too soft for me quickly, my wife is happier but there is an obvious higher, firmer section in the middle between where we sleep.
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Posted by Jon E
from Cerritos, CA
on March 2, 2018
Mattress firmness is not equal throughout mattress, there are some soft spots and some firm spots. Mattress does not stay firm. The edge support is not the same all around the bed either. For the price of this bed, could have purchased something else.
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Posted by Loie R
from Los Angeles, CA
on April 4, 2018
I used to prefer a totally firm mattress, but this one from Nest is a little soft on top which is very cozy, and hasn't hurt my back at all. The top is soft, but the mattress underneath is quite firm and supportive.
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Posted by Jeremy Jones W
from Martinez, CA
on April 29, 2018
When we first got the bed, we were a little nervous because our backs were very sore. But the ladies at the store told us we might feel some discomfort for the first week or two while our bodies adjusted to the mattress. They were right. We're both sleeping so …
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Posted by Patricia
from Lexington, KY
on October 27, 2017
By the time we had had this mattress for 1 year, my husband's side of the bed was dipped and drooping so badly that we already need a new mattress. We have been married 26 years, and this is our 4th mattress (others averaged over 8 years). It never occurred …
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Posted by Inez C
from Tucson, AZ
on March 6, 2018
Although I still get back pain every now/then. I think my back pain is from work or my sciatica. I really like this mattress. My husband does not snore as loud anymore or not al all.
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Posted by Karen W
from North Richland Hills, TX
on March 27, 2018
This is the perfect mattress!
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Posted by Mala B
from San Francisco, CA
on March 27, 2018
The mattress is great - very comfortable. There is something strange about the size - no king sheets or frame seem to fit quite right.
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Posted by Kwaku A
from Southgate, MI
on March 28, 2018
This is an excellent mattress. Well made and sleeps cool. I have had it for almost a year and I have had no spring noise. It is firmer than I would like, but a memory foam topper has addressed that problem. With the topper, I sleep very comfortably. My sleep …
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Posted by Amber S
from Tulsa, OK
on April 4, 2018
This is my second Alexander mattress. The first started sagging shortly after purchase. The warranty claim process was simple. I received a new mattress quickly. The new mattress has also started sagging, however, and I’m very unhappy with the purchase. The mattress at first seems absolutely perfect- it’s soft yet …
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Posted by Barbara Z
from Darien, GA
on April 5, 2018
We've had the bed for about a year. The only problem I have is I feel like there is a slight dent in the bed. I'm not obese or anything either. It could be my imagination because I don't see a dent, but it feels that way. The center of …
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Posted by Ryan R
from Sioux Falls, SD
on May 9, 2018
Great, mattress, has held up great after 3 years. I am a bigger guy and this is great.
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Posted by Brandy
from La Porte, TX
on April 22, 2018
I owed a simmons laurel before this finley. When I tried it in the store it felt nice. I was told this was fairly close to the laurel. I know you have to adjust to a new mattress and break it in but this thing is hard. My 2 year …
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Posted by Phillip C
on April 24, 2018
We tried 3 other mattresses before this one and ended up returning them before the trial period was up - they were certainly not worth the money or the hype. This is the forth and the one we kept - both my wife and I get a good comfortable rest …
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Posted by Laurent D
from St Paul, AB
on May 24, 2018
+Absolutely everything from first phone call to last night's sleep is excellent.
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Posted by Jeri W
from Barrie, ON
on May 24, 2018
I have slept better than I have in recent years. The softness prevents discomfort on pressure points yet is firm enough to keep integrity of proper support. I still very much struggle with temperature fluctuation but that being said, it may be different if I removed my own mattress protector. …
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Posted by Dennis
from Hill City, KS
on June 9, 2018
Bought this mattress new 3 yrs ago and loved it. After a year I noticed a sagging in my hips area.Complained to store and they acted like I was crazy. Checked the sag and it was easily 2 inches. Read reviews and saw similar complaints from many others. I would …
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Posted by Connie M
from Floyds Knobs, IN
on July 12, 2018
we have definitely learned never to buy a restonic they do not held up all just after a couple months of purchasing ! We had a 10 year old mattress and it was in better shape after 10 years then this one has been in three months ! This really …
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Posted by Jim
from Banning, CA
on September 7, 2018
The sales assistant promoted this Diamond mattress over another Diamond mattress because it had twice as many springs, would be more supportive and would last longer. After about three months we began noticing body impressions and a ridge in the middle of the bed. We were both very disappointed and …
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Posted by Carrie
from Louisville, KY
on October 29, 2018
I have never slept better and I have tried many mattresses from the sleep number to the Tempur-pedic and Bath far this was the best $999 I ever spent for this full size mattress and box springs from Macy’s (Peachwood)
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Posted by Anthony
from Pinckney, MI
on March 22, 2019
We had to add a 2 inch memory foam topper to satisfy my wife's needs for a softer bed.
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Posted by shazzer
from Macomb, MI
on April 5, 2019
We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started …
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Posted by Eric
from San Francisco, CA
on June 15, 2019
It's early days still with this mattress. I haven't even been sleeping on it for a full week yet. But so far, I can tell you that the Medium is just way too soft & squishy for me. I'm a male, 5'10", about 245lbs. I sink in way too much. …
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Posted by Christine
from Long Beach, CA
on August 17, 2020
This mattress was great for nearly a year, but I noticed that the area near my butt was beginning to sink about 10 months or so into owning it. At the time, I was the only sleeper, so I began sleeping on the other side. Within a few months, same …
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Posted by Donna
from Bedford, VA
on October 11, 2020
We have this mattress on an adjustable bed and once a year we flip it to make it last longer.. VERY COMFORTABLE and not to heavy to turn it for longevity... Has good reaction and stability whenever you move while watching tv or whatever.. I am over 60 and this …
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Posted by Dvon
from Canton, MI
on November 20, 2020
Broken springs in bed in less than 1 yr. Art Van went bankrupt and our warranty went with it. Horrible bed!
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Posted by Lee
from Durham, NC
on January 9, 2021
Good customer service. Thought I’d love this bed but as a combination sleeper, I often feel stuck in a rut. I’m 115#,5’5”and 66 years old. Found I was not looking forward to wandering all over my king size bed every night. After 45 days, it is going back.
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Posted by T.D.
from Fountain Hills, AZ
on February 20, 2021
Disappointed. Black stain upon delivery. Used by a slender teanager. Sunk into middle within months.
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Posted by Leslie
from Lafayette, LA
on April 7, 2022
My partner sleeps hot and this mattress fixes that issue immediately, from day 1 we have had zero temperature problems.
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Posted by Reed
from Yarmouth, ME
on December 10, 2021
Mattress felt great at first, but less than 6 months in, the support foams felt like they were failing. Less than 3 years in we're replacing it, after multiple times trying to contact the company to see if there was a warranty issue with zero response. Would never recommend.
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Posted by Ashley
from Austin, TX
on December 27, 2021
I got this mattress when i was in my very early 20's- love it. Best mattress I have ever had. I just looked at the make and name due to the 15 year mark coming up and I thought I'd leave a good review on this one.
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Posted by Barbara
from Sarasota, FL
on March 12, 2022
Just a week old. Love it so far
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Posted by Caine
from Flint, MI
on August 15, 2022
Decided to get a king size bed for the first time. I'm 350 pounds and my wife is 120 pounds. Every since we've got this I've had the worse upper back and neck pain and she has has back pain. It feels like the middle is raised up and no …
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Posted by Carlee
from Billings, MT
on October 11, 2022
I bought my first mattress from Denver Mattress in 2021. I recently upgrade to a king and returned to purchase from them. I have Denver Mattress products are reasonably priced and of excellent quality. The staff there is amazing and overall I have had a great experience
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Posted by Greg
from Gaithersburg, MD
on November 17, 2022
This is a thoroughly luxury mattress. The many layers of dense pillowtop memory foam seem to massage me while the Serta Perfect Sleeper 800 coils support me nicely. I wake totally refreshed daily!
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Posted by Tom
from Mills River, NC
on March 4, 2017
In the process of filing a warranty issue with Mattress Firm. As only 4.5 yrs old with a 30 year warranty. the sleep area indentions are 1 3/4 to 2 inches deep very noticable, looks like waves on the ocean. Warranty allows for a maximum of 1.5 inches. WIll report …
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Posted by M
from Gurnee, IL
on August 21, 2018
Not worth the money spent. Sagging already after 3 months. (we are not large or overweight people) huge hump in middle from head to toe. Wake up with terrible neck and back aches. Would not recommend.
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Posted by Debbie
from Coldstream, BC
on October 30, 2018
I feel like there is a deep dent and tend to wake up within the 1st hour of sleep. It seems to aggravate pressure points leaving me tossing and turning all night. I've brought some friends over to observe the dent while I lay on my bed and they fully …
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Posted by MJ
from Walkersville, MD
on January 4, 2020
I am expected so much more for $2000.00. I contacted the Co and they told me to go to the store. I did and their fix was for us to buy a new mattress for $1600.00. Will never own another Simmons product and will encourage others to stay away as …
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Posted by Clarence
on November 20, 2020
we are really disappointed after the first nine months the sides of mattress broke down and l had a hard time staying in bed still do , thought this was going to be trouble free sleeping right now l could not recommend mattress to any one . l wish we …
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Posted by Julie
from Fort Myers, FL
on August 4, 2022
The sides of the mattress started failing just 3 months after purchase and it was replace with identical mattress. This mattress started failing just 5 months after the replacement. The company states the failing sides and indentation on mattress is not bad enough to replace, yet my 81 year old, …
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Posted by Greg
from Clearwater, FL
on July 12, 2018
First off, we love this mattress. Went from a queen serta pillow top, to a king haven pines plush tight top. Was tired of the pillow tops sagging. The one negative is that I wouldnt call this mattress plush, more of a luxury firm. We were expecting it to be …
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Posted by Jenna
from Albany, MO
on September 22, 2021
I am in love with this mattress, in fact I want to have a spare for when this wears out and also want one for my guests. I sleep amazing with no aches and pains. I tend to toss and turn and be a hot sleeper and this bed is …
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Posted by Matthew T
from Gurnee, IL
on December 4, 2009
Love the firmness. Holds up well. Doesn't sink.
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Posted by D W
from Merrifield, MN
on April 7, 2017
Like sleeping in a hole.
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Posted by Marc
from Petit-Rocher, NB
on March 18, 2018
Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and …
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Posted by Guy
from Prince George, BC
on June 24, 2022
My wife and I slept well and never had a sore back on her previous mattress but replaced it after 20 years because of the springs started to fall apart. Purchase this beautyrest Hotel 4 mattress a a year ago and both of us are suffering back pain. His back …
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Posted by Monica
from Abbotsford, BC
on June 18, 2021
Really disappointed in this mattress and it wasn’t cheap. Our old mattress was far more supportive after 20 years than this has been in 1.5 years. Looks fine when no ones on it but feels awful an hour in. We’ve been declined any warranty from Sleep Country. Not impressed!
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Posted by Heidi
from Atlanta, GA
on December 1, 2017
I wanted to buy a firm mattress with a pillowtop for support, and plush comfort. This bed is hard like a rock. It also makes noises when I turn. Feels and sounds like the pillowtop filled with straw. I purchased this mattress 2 years ago because of the pocketed coil …
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Posted by Suzanne
from Roseville, CA
on May 24, 2019
Don't buy it!! Pick something else. We can't get comfortable on this mattress. It is hard even though it's a plush and does not support my body. I feels cheaply made.
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Posted by David
from Kanata, ON
on June 22, 2020
We love this mattress when we first got it and now after 5 years it’s so uncomfortable that we have to change it. Approached the underwriter for warranty coverage with pictures of the sag and they told us to take a hike (my words). Did I say that I’m 170 …
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Posted by Teri
from Missouri City, TX
on March 23, 2016
We bought this mattress less than 6 months ago and it is already sagging on both sides and has humps in the middle of the bed. My husband and I are average size people and replaced our old mattress (12years old) with this new one. Our old one was more …
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Posted by Denyse
from Cedar Falls, IA
on November 8, 2016
First morning I woke in exact position I fell asleep, then the next night, and the next and the next. To my amazement, I feel rested but even more PAIN FREE when I wake, this very important to me Ive had 3 back surgeries and supposed to have cervical in …
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Posted by Alejandra
on June 7, 2015
I have hadone good and bad experience with matresses, beautyrest was the first I ever had and it was awesome but I do not remember the rest, since thrn, I have pic hazed firm, plushes, but I just get them wring, unfortunately I got this one in clearance and not …
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Posted by JEANNE
from Downers Grove, IL
on August 12, 2019
My husband and I generally like a firm mattress, but something about this mattress gives support in all the wrong places. I wake up daily with a sore back. Generally it goes away in an hour or so and I go back to bed at night w/o a backache, just …
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Posted by Jerry
on August 29, 2019
This mattress was initially comfortable however after about a year of use the sides and top has developed sags that do not return to the original shape and is quite painful to sleep on. I've purchased other Beautyrest mattresses and they are all still in great shape except the Beautyrest …
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Posted by Greg C
from Chapel Hill, NC
on November 23, 2009
We bought the Simmons BeautyRest Amethyst Plush Pillow top four years ago, and have been very happy with it. Previously, I was sleeping on a bed that was 20 years old, and didn't realize how bad it was until I sank into this baby. At first I thought it was …
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Posted by Karlin S
from Ooltewah, TN
on February 25, 2013
We were told at Sears that this was a good mattress. Purchased it for our 17 year old son. Within a month and a half, he said his mattress had an indention in it. I laid on it and sure enough. The whole middle where his body layer had broken …
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Posted by Clarissa C
from Richmond, VA
on May 21, 2013
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 …
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Posted by Suzanne K
from Midlothian, VA
on September 6, 2013
The first night, the bed slept wonderfully! It supported my lower back and all the right pressure points without being too firm. It is a soft bed but firm with support...until night 2. My husband and I literally woke up the the second morning with a 2" sag where we …
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Elaine W
from Hamtramck, MI
on August 7, 2014
I love my bed it is so relaxing look forward to going to bed
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Posted by Georgette
from Livermore, CA
on August 7, 2015
We bought an awesome Beautyrest from Sit and Sleep last year. It's called the Gwynn Pillow Top and it suits both me and my husband. It's firm enough for his needs, but the pillow top makes it soft enough to be comfortable for me. After 16 months, it shows no …
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Posted by Marjan
from Newport, NC
on November 27, 2018
My husband and I loved this mattress for the first 3-4 years, then around the 5 year mark it started to not be so great anymore. Now we've had it 8 years and it's pretty worn out feeling. The middle of the bed is definitely more raised than our individual …
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Posted by Neal
from Highland, NY
on April 23, 2019
This mattress is horrible. Our granddaughter sleeps on it and it's developed a huge lump in the middle of it. We are getting a new mattress delivered today which is NOT a foam mattress. We would never have a foam type mattress again. This one is just horrible. It isn't …
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Posted by Sara S
from Denver, CO
on August 11, 2016
I purchased a medium soft mattress based on reviews that the firm mattress was too firm and I found that the medium is far too soft. Unfortunately I didn't open the box and use the mattress in time to qualify for the warranty and so I now have a $2500 …
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Posted by Julia M
from Gainesville, VA
on August 7, 2016
We spent months picking out a quality mattress and this was the perfect fit for my husband and I. I wanted a mattress without a chemical smell and support without sacrificing comfort. This bed turned out to be the best solution for us. Thank you Nest!
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Posted by Chris L
from Commerce City, CO
on August 4, 2016
My wife and I are sleeping great on the love bed and for the price and the 100 night sleep trial we can not recommend this mattress enough. I have also purchased the nest pillow and it is a great product as well.
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Posted by Brian P
from Saint Paul, MN
on August 4, 2016
I like the firmness level of the bed, but it has developed sagging areas where we sleep. I'm a side sleeper and roll onto my stomach during the night. The sag makes my back hurt when I wake up. We are not overly heavy people (175lbs) and we rotate the …
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Posted by Joe V
from Huntsville, AL
on August 11, 2016
This has been the best mattress that both my partner and I can remember. Well done Nest Bedding!
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Posted by Matt B
from Charlotte, NC
on September 1, 2016
I feel a bit underwhelmed as I've not noticed much difference in quality of sleep between the Nest & my previous mattress
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Posted by Heather S
from Kent, WA
on May 9, 2018
Bed is softer, which I wanted but has a general lack of internal support for laying on my back. I tend to always be on my side or rarely go to my stomach due to this feeling of sleeping with my back flexed not flat.
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Posted by Craig
from Ashland, VA
on May 10, 2018
Two years in and no dips or worn areas. Note that we are both under 200 lbs each so your mileage may vary. I strongly recommend the mattress cover. That's saved us a couple times now (puppy accident and beverage spill). It's waterproof and appears to be taking the brunt …
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Posted by Colleen
from Sault Ste Marie, ON
on August 10, 2018
Body Impressions are major - but the warranty only covers mattresses with more than 1 1/2" impression when not in the bed. Ours is at 3/4", and may never reach that limit. There is a significant hump in the centre, which I've had to resort to sleeping on, since the …
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Posted by Marc
from Saint Augustine, FL
on October 22, 2018
The fabrics held up ok. The mattress support systems Failed big time. The mattress is sagging on both sides And humped up in middle. Never had a mattress do this before. My wife and I are normal weight people. Would not recommend this mattress to anyone
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Posted by Gail
from Ballwin, MO
on December 5, 2018
sleeping on the floor would be more comfortable than this matress
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Posted by Tim
from Cumming, GA
on December 20, 2018
Overall, I would agree with most reviewers that this bed is very good and deserves the excellent reviews it generally gets. In terms of firmness, I find that the DreamCloud has excellent all-around performance, though I feel it is slightly on the softer side even though many reviews say that …
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Posted by Sharon
from Syracuse, NY
on July 9, 2017
I have had this bed for under 2 years and I wake up every morning with a back ache due to a sagging hole that has developed where I sleep. I am extremely disappointed, especially since it cost me $1400.00. I am filing a claim to see what kind of …
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