Feeling like goldilocks!

The Alexander Signature medium was very soft and felt good at first but I developed terrible back pain and it was not supportive enough. The bed also sleeps hot. After I contacted customer service they offered to replace the mattress with a firm one. They also gave me the wool and cotton mattress cover to help with the heat of the mattress. I was reluctant to try another bed but agreed to give it a try. The good news is that it is firm, so I don't have any more back pain, but I absolutely cannot sleep on my side without having shoulder and hip pain. I will be contacting customer service again once my 30 day trial period is over. I really wanted to like this bed but unfortunately it did not work for me. For someone who wants a really soft or firm bed, it might be a good choice.

See more ratings and reviews of this mattress »
Pros:
    User also said: Nice quilting. Feels well made. No off gassing.
    Cons:
      User also said: Medium was too soft and not supportive. Firm is too firm. Sleeps hot
      Was this helpful? 
      Helpfulness (0)

      Ratings from this Sleeper

      Back Support

      User rated this bed:
      Fair Back Support

      Pressure Relief

      User rated this bed:
      Very Poor Pressure Relief

      Sleep Quality

      User rated this bed:
      Slightly worse Sleep
      Previous mattress was:
      Adjustable Air

      Stays "Cool"

      User rated this bed:
      Poor "Coolness"

      Value

      User rated this bed:
      Fair Value
      Price paid (approximate):
      $1,300 (King) Size

      Warranty Service

      User rated this bed:
      Good Warranty Service

      Softness Level

      User rated this bed:
      Much too hard