Outstanding customer service

Purchased this mattress but was feeling back discomfort during the 100 day free trial. Called to report and spoke directly to the owner who sent me a free replacement that was an improved version of what I purchased. Very easy and responsive. The best customer service I have ever seen. Unfortunately I still am experience some discomfort in my back towards the end of a 7-8 hour sleep period. The best mattress I have had in a long time though so I just am not sure if there is a mattress out there that I won't feel 'some" discomfort. Not willing to complain just because I am not sure if it might just be me and not the mattress.

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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$1,000 (King) Size

Warranty Service

User rated this bed:
Excellent Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated