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Mattress Reviews

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“REM Sleep Martinique - 1866 (Comfort in Calgary, Canada)”

• The Martinique model by REM Sleep

Posted by Owen G from Calgary, AB on April 30, 2012

I suffer from spinal stenosis and osteoarthritis. Even within the short time I have had my REM Sleep bed, I've already enjoyed a more relaxed, deeper sleep. I fall asleep more quickly and stay asleep longer and will be talking to my Doctor about cutting back on pain medications that … →

“Saatva Classic 14.5" Luxury Firm - 2453 (Better than some hotel beds)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Dave N from Santa Ana, CA on February 6, 2013

Aside from the king size, the bed is a dream to sleep on. I no longer wake up with a stiff back. I absolutely love it and would buy it again. Don't think twice about the quality, craftsmanship or service. Saatva is the real deal. Delivery was prompt and the … →

“REM Sleep Martinique - 1687 (Absolutely Fantastic Bed with the Wave Adjustable Base!)”

• The Martinique model by REM Sleep

Posted by Lezlie S from York, PA on November 15, 2011

I absloutly love my bed and tell everyone how wonderful it is. I have had back problelms for a long time and when my back bothers me, the only time I'm comfortable is when I'm in my bed. Being able to adjust the bed also helps with breathing due to … →

“REM Sleep - 2348 (Hard in cold climates)”

• The REM Sleep brand

Posted by Lauri F from Reno, NV on January 1, 2013

The bed received was not like the bed at the show where it was purchased. Hard, unyielding, firm instead of soft and conforming to the body. A cold room (below 70 degrees) makes this foam bed even worse. Even using an electric blanket didn't soften up the bed. No warning … →

“REM Sleep Martinique - 2398 (Best Ever)”

• The Martinique model by REM Sleep

Posted by David B from Haverhill, MA on January 22, 2013

I have had two different Doctors say that I have inproved health. I and they believe it is because of my R.E.M. adjustable, Martinigue matteress. →

“ComforPedic - 2418 (the best mattress)”

• The ComforPedic line by Simmons

Posted by James W from Miami, FL on January 26, 2013

i went in to 1/2 price mattress to buy a regular mattress.. i noticed they had memory foam mattress.. the mattress i was saving towards buying... then Mr Benji told me about how the mattress has a cool gel system... this mattress is worth $8,000... they were selling it for … →

“REM Sleep Martinique - 1245 (Best Bed in the World)”

• The Martinique model by REM Sleep

Posted by Diane C from Folsom, CA on December 6, 2010

My husband and I laugh because we LOVE our bed. We actually have conversations (often) about how comfortable it is. We stay in very nice hotels with lovely beds and bedding but NOTHING is as comfortable as our Martinique from REM Sleep. We have had our bed over a year … →

“Saatva Classic 14.5" Luxury Firm - 1999 (Fabulous!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Nancy S from Escondido, CA on July 28, 2012

Saatva's customer service should be the standard for all companies! Friendly, professional, informed, and respectful. They care very much that their customers are happy. Delivery was SO fast; I ordered on a Tuesday and received the bed on Thursday. The deliverymen asked to wash their hands before removing the plastic … →

“Serta Trump Home Luxury - 2495 (Disgrace to the Company )”

• The Serta Trump Home line by Serta

Posted by Ashley Y from York, ON on February 22, 2013

the mattress began sinking at the 2 month point after purchase when the retailer was contacted a large pile of paperwork was given to us which needed to be completed. they took several months to review the complaint and then could not bother to show up at any of the … →

“REM Sleep Paradise - 1269 (BEST SLEEP EVER!)”

• The Paradise model by REM Sleep

Posted by Larry J from Franklinton, NC on December 27, 2010

RMS lived up to all its commitments about the bed & the sale. The bed was delivered & assembled correctly. Everything worked the very first time. We had a vibration problem with one of the bed's message motors. RMS responded immediately with a contact person to get the problem repaired. … →

“Saatva - 1794 (saatva GREAT BED and SERVICE)”

• The Saatva brand
• Purchased from Saatva

Posted by Joe E from Long Beach, CA on March 5, 2012

The service from purchasing to delivery is incredible! The Quality of the mattress is GREAT! I have spend more but will never agian....this is a great company...give these folks a chance!!!! I have purhcased name brand in the past that do not compare. I do usually give reccomendations like this … →

“SleepLogic - 1544 (One purchase changed my life.)”

• The SleepLogic brand

Posted by Ireen J from Dover, OH on July 9, 2011

I purchased an elevation and a Natural Response latex bed from Sleep Logic in New Philadelphia Ohio around 7 months ago and my wife and I have been sleeping so well. I can’t believe how much that one purchase changed my life. Even the delivery people were respectful, on time, … →

“REM Sleep Paradise - 1421 (Luxury )”

• The Paradise model by REM Sleep

Posted by Debi S from Red Deer, AB on March 15, 2011

We purchased two REM Sleep beds at the Calgary Stampede Exhibition. We purchased one for ourselves and one for my sister. We had been looking at adjustable beds for several months for my sister. At the age of 50, she became physically handicapped. After a series of operations, she had … →

“REM Sleep Martinique - 1370 (Why did we wait so long?)”

• The Martinique model by REM Sleep

Posted by Rik P from Santee, CA on February 18, 2011

Buying a foam mattress was a bit of a gamble for people like us that have always used a conventional mattress. I can say after a week that this mattress is a huge improvement in comfort and sleep quality. My wife and I both agree this was a great decision, … →

“REM Sleep Martinique - 1349 (Excellent Product and Spectacular Service)”

• The Martinique model by REM Sleep

Posted by Odilia M from San Diego, CA on February 9, 2011

Absolutely Outstanding! An overall perfect experience! It has been a long while since I had been able to sleep through the night, wake up refreshed and rested, and without a backache! Since the Martinique arrived, I do! This bed has provided a huge improvement in my quality of life! I … →

“Zenhaven Luxury Plush - 100562 (Zenhaven is the way to go!!!!)”

• The Zenhaven (Soft Side) model by Zenhaven
• Purchased from Zenhaven

Posted by Ralph M from Seattle, WA on December 23, 2016

We spent months researching our new mattress purchase. Starting with the mattress stores (THAT was not satisfying) to online sites and review experts. My wife needed a product that would support pressure points and I wanted something that wasn't too soft. In the end we went with natural latex from … →

“Saatva - 1945 (Excellent!!!)”

• The Saatva brand
• Purchased from Saatva

Posted by Len L from Germantown, MD on July 6, 2012

Ordering, Delivery and Comfort nothing short of spectacular. This mattress and foundation has exceeded my expectations. I have had it a little over a week and am getting some of the best sleep of my life. I advise anyone with sleep issues GET This mattress you will not regret it! →

“REM Sleep Martinique - 1940 (best sleep I have had in years )”

• The Martinique model by REM Sleep

Posted by Jackie S from Encinitas, CA on July 2, 2012

we bought the bed at a recent fair. we were not in the market for a bed, and the next morning was concerned and did a lot of research on the bed and actually got a phone call from the manufacturer. Both The manufacturer REM and the distributor Westbay are … →

“REM Sleep Paradise - 2072 (Jason & Chantelle Happy Sleepers)”

• The Paradise model by REM Sleep

Posted by Jason S from Redondo Beach, CA on September 3, 2012

My wife and I bought this bed at the OC fair. We were in the market for a new bed but, did not expect to run into Mike Grimes and Johnny Walker, two of the best salesmen I have run into in my years... Honest, not pushy and willing to … →

“Bowles - 2508 (Great Matt and price)”

• The Bowles brand

Posted by Mark T from Louisville, KY on February 26, 2013

Really had a good experience. Run like a mom and pop shop. Very accomodating in the delivery and setup. Polite delivery personel that I would recommend, →

“Saatva Classic 14.5" Luxury Firm - 2537 (Love,love, love this bed!!!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Rosanna E from Durham, NC on March 11, 2013

We've had our bed now for about 5 days now and we have to say we LOVE it :) We were not looking forward to going to a bed store to "try" out beds. I've heard to many "horror" stores about the sales pressure from the salesman, the fancy words … →

“Serta iComfort (Pre-2017) - 2708 (From GREAT to HORRIBLE )”

• The Serta iComfort (Pre-2017) line by Serta
• Purchased from Mattress Firm (Round Rock, TX)

Posted by Tim D from Austin, TX on June 9, 2013

We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the … →

“PlushBeds Botanical Bliss 12" Extra-Firm - 2810 (Sleeping like Sleeping Beauty)”

• The Botanical Bliss 12" Extra-Firm model from the Plushbeds All Natural Latex Collection line by PlushBeds

Posted by Melanie B from Beverly Hills, CA on August 7, 2013

Here is the amazing thing about this mattress: it almost feels like you're floating & there is nothing beneath you and yet you feel completely supported. I guess it's because you can't feel any pressure points no matter what position you sleep in. The Plushbeds customer service department answered all … →

“Saatva Classic 14.5" Luxury Firm - 3066 (7th heaven)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Louise A from New York, NY on January 18, 2014

this mattress is simply the best. Getting into bed that first night was heaven. The only thing better than that was waking up the next morning. I would encourage everyone to lay on your back the next time you get into bed. If you feel a space between the curve … →

“REM Sleep Martinique - 6812 (Relax in Ultimate Comfort!)”

• The Martinique model by REM Sleep

Posted by Cathy from Vacaville, CA on January 23, 2015

Well, it has been almost one year since I purchased my REM bed at the Sacramento Home Show at Cal Expo. My husband had severe pneumonia and had just come home from the hospital. He could not breathe very well when he laid flat on our bed. Nick and Eric … →

“Saatva Classic 14.5" Luxury Firm - 3579 (A Great Mattress and An Outstanding Company)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Fairlight from La Mesa, CA on June 26, 2014

We've needed a mattress for years now, but it became imminent when my husband returned from the hospital thin and frail, could feel every spring in our old mattress and started sleeping on the couch. We couldn't go "test drive" any mattresses. But then, we found Saatva. What a great … →

“Octaspring 8500 - 3951 (Spinal Surgeries)”

• The 8500 model from the Dormeo Octaspring line by Dormeo
• Purchased from Sleep One Mattress Superstore

Posted by Broc from Council Bluffs, IA on August 30, 2014

I have had six spinal surgeries. In addition, I have been recently diagnosed with an arachnoid cyst spanning four thoracic vertebrae and which inflicts constant pain. I have used Tempurpedic, Sleep Number and other "pedic" mattresses. When the Octaspring 8500 arrived, I had my first pain-free sleep in more than … →

“Serta iSeries Commendation Pillowtop - 3919 (Doesn't last more than months)”

• The Commendation Pillowtop model from the Serta iSeries (Pre-2021) line by Serta
• Purchased from Gardner White Furniture

Posted by Evan G from Waterford, MI on August 15, 2014

The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty … →

“Saatva Classic 14.5" Luxury Firm - 3928 (Saatva Mattress)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Tracey S from Carrollton, TX on August 20, 2014

Thank you Saatva for offering a high quality mattress with an unbeatable price. We had our popular brand adjustable airbed mattress for six years before deciding it just wasn't worth the thousands of dollars we had paid for it. In retrospect, we probably should have sent it back during the … →

“BedInABox Original - 3632 (Finally can sleep at camp)”

• The BedInABox Original model by BedInABox

Posted by Ann from Northern Cambria, PA on July 24, 2014

After years of back aches and sleeping in a chair at camp finally it's comfortable to sleep in the bed. The 11 inch mattress is wonderful, comfortable and works for both my husband and myself though we are at opposite ends of the size spectrum. Great product worth every penny. →

“Restonic ComfortCare - 3933 (Sore Back)”

• The Restonic ComfortCare line by Restonic
• Purchased from Gardner White Furniture

Posted by Keith T from Warren, MI on August 21, 2014

Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know … →

“Sealy Radiance - 6853 (Great Bed)”

• The Radiance model from the Sealy Posturepedic Optimum line by Sealy
• Purchased from Mattress Firm (Jacksonville, FL)

Posted by Mike B from Jacksonville, FL on January 24, 2015

We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler … →

“Restonic TempaGel Relax - 3663 (I really like my new mattress)”

• The Relax model from the Restonic HealthRest line by Restonic
• Purchased from Gardner White Furniture

Posted by Sharon K from Detroit, MI on July 29, 2014

Before purchasing my new mattress I felt that my arthritis had spread all over my body. Now I realize what a good mattress can do. I no longer have back or leg pain. →

“Beautyrest - 3728 (Good product for price )”

• The Beautyrest brand
• Purchased from Gardner White Furniture

Posted by Marilyn I from Southfield, MI on August 5, 2014

I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now. →

“Serta iComfort Savant Plush - 3744 (No More Waking Up Sore)”

• The Savant Plush model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Gardner White Furniture

Posted by Dawn W from Flat Rock, MI on August 5, 2014

After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we … →

“Restonic ComfortCare - 3764 (Jubilee Eurotop Firm from Restonic)”

• The Restonic ComfortCare line by Restonic
• Purchased from Gardner White Furniture

Posted by Barbara B from Riverview, MI on August 6, 2014

I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the … →

“Serta iComfort Savant Plush - 3829 (Great Bed)”

• The Savant Plush model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Gardner White Furniture

Posted by Samantha M from Canton, MI on August 7, 2014

I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of … →

“Simmons Beautyrest Black Abriana Extra Firm - 3883 (The purchase was handled professionally from start to fin...)”

• The Abriana Extra Firm model from the Beautyrest Black (Pre-2016) line by Beautyrest
• Purchased from Gardner White Furniture

Posted by Dale O from Saint Clair Shores, MI on August 9, 2014

The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases. →

“Serta iComfort Savant Plush - 4004 (Great bed... Highly recommend.)”

• The Savant Plush model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Sweet Dreams Mattress

Posted by Troy & from Atlanta, GA on September 14, 2014

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“Saatva Classic 14.5" Luxury Firm - 3136 (Just What the Doctor Ordered)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Marty from Ponte Vedra Beach, FL on February 28, 2014

When we originally ordered the Saatva mattress we requested expedited shipping and were told that it normally takes between 14 -21 days for delivery as we are in one of Saatva's extended delivery zones. We thank you for your efforts to get our mattress to us in 8 days; we … →

“Sealy Posturepedic Cameron Springs Plush Euro Top - 3946 (The king mattress was comfortable for about 2 weeks after...)”

• The Cameron Springs Plush Euro Top model from the Sealy Posturepedic (Pre-2017) line by Sealy
• Purchased from Havertys

Posted by Billie from Deatsville, AL on August 27, 2014

The king mattress was comfortable for about 2 weeks after purchase then indentions formed. I am a small person and I feel like I am sleeping in a hammock. My husband and I have a small hill in the middle of the bed between us because of the indentions My … →

“Restonic - 4007 (Loving My New Mattress!)”

• The Restonic brand
• Purchased from Gardner White Furniture

Posted by Cassandra J from Ypsilanti, MI on September 16, 2014

Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price. →

“Beautyrest - 4123 (Check the foundation too.)”

• The Beautyrest brand
• Purchased from Gardner White Furniture

Posted by William S from Canton, MI on September 19, 2014

I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width. →

“Saatva - 7456 (Best nights sleep in years)”

• The Saatva brand

Posted by Linda from Wimberley, TX on February 6, 2015

This mattress is beautiful and everything I hoped it would be. Before this mattress my husband and I might get 3 or 4 hours sleep, tossing and turning and get out of bed about 5 am. The first night sleeping on our new Saatva we went to bed at 9 … →

“Serta iSeries (Pre-2021) - 4108 (Within one week of sleeping on bed I was in worse pain)”

• The Serta iSeries (Pre-2021) line by Serta
• Purchased from Gardner White Furniture

Posted by Caroline M from Clarkston, MI on September 19, 2014

I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with … →

“Serta iComfort Genius - 4105 (My husband and I are heavy, the middle of the mattress fe...)”

• The Genius model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Gardner White Furniture

Posted by Robin W from Carleton, MI on September 18, 2014

My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches. →

“Serta - 4087 (Dream Team Winner)”

• The Serta brand
• Purchased from Gardner White Furniture

Posted by Ken R from Wyandotte, MI on September 18, 2014

This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, … →

“Saatva Classic 14.5" Luxury Firm - 4078 (Best bed I have ever owned)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Catmom from Ramsey, NJ on September 18, 2014

I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a … →

“Beautyrest TruEnergy Jenna Plush Pillow Top - 4147 (I give it 3 stars for average)”

• The Jenna Plush Pillow Top model from the Beautyrest TruEnergy line by Beautyrest
• Purchased from Gardner White Furniture

Posted by Nick L from Warren, MI on September 22, 2014

If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer … →

“TEMPUR-Contour (Pre-2014) - 4218 ( Very comfortable, great purchase)”

• The TEMPUR-Contour (Pre-2014) line by TEMPUR-Pedic
• Purchased from Gardner White Furniture

Posted by Charles B from Romeo, MI on October 5, 2014

I am really glad I bought the adjustable version. My job is very taxing on my lower back, the ability to raise the foot of the bed, really takes pressure of my back. Raising the head also eliminates some of snoring issues, providing me with a more restful nights sleep. →

“Saatva Classic 14.5" Luxury Firm - 4229 (Best in comfort and blissful, pain-free sleep!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Ted from Horseshoe Bend, AR on October 10, 2014

Next month is our two-year anniversary of enjoying blissful, pain-free, and uninterrupted sleep on our Saatva mattress. My wife and I have had 60 years each of "testing" mattresses of every type and brand, including our 39 years of marriage. Before I learned about Saatva, I had developed constant back … →

“Gold Bond Anniversary Anniversary Ultra Plush - 4243 (I haven't slept in bed in 6 years until now)”

• The Anniversary Ultra Plush model from the Gold Bond Anniversary Series line by Gold Bond

Posted by William from Fort Lauderdale, FL on October 20, 2014

Best investment I ever made. I am now looking for a distributor here in Fort Lauderdale to purchase another Smart Series 206 for my hose here. →

“BedInABox Original - 4268 (Wonderful bed at a great value!)”

• The BedInABox Original model by BedInABox

Posted by Jon from Prospect, KY on October 29, 2014

I did a lot of research before buying a bed, and I am glad I did. I chose to buy the 11" memory foam mattress from BedinABox along with the foundation and bed frame. All were shipped quickly, and the overall cost was about a third as much as their … →

“BedInABox Original - 4271 (Great Mattress!)”

• The BedInABox Original model by BedInABox

Posted by Elise from Prospect, KY on October 30, 2014

Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery … →

“Saatva - 4286 (Touch of class and comfort)”

• The Saatva brand

Posted by Richard from Elk Grove, CA on November 8, 2014

When it was time to purchase a new mattress buying on line was not on our list of options, until my wife's curiosity and desire to find a solution to her sleep challenges led her to explore what might be available on the web. That is how we found Saatva. … →

“BedInABox Essential - 4289 (Love it)”

• The BedInABox Essential model by BedInABox

Posted by Hakon V on November 9, 2014

Very comfortable, great price, easy shipping and unpacking. →

“Habitat Furnishings Ascend Air Bed System - 4306 (fabulous)”

• The Ascend Air Bed System model from the Habitat Furnishings Air Beds line by Habitat

Posted by Nancy from La Plume, PA on November 21, 2014

I assisted a patient of mine who is paralyzed from MS and is unable to reposition herself once in bed. She had tried 3 expensive mattresses with unacceptable results. I researched the web and found habitat air beds that had a 365 day return for refund policy if not totally … →

“Lullaby Earth - 7733 (THE ONLY MATTRESS I WOULD HAVE MY GRANDDAUGHTER SLEEP ON!)”

• The Lullaby Earth brand

Posted by Debbie N from Venice, FL on February 10, 2015

After doing much research on finding the best mattress for my precious granddaughter I luckily found LULLABY EARTH. I went to Buy Buy Baby and saw other mattresses and we thought the others were made cheaply and poorly. We wanted the "best" for my granddaughter and loved the way it … →

“Saatva Classic 14.5" Luxury Firm - 7821 (Best Decision Ever)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Carla from Gonzales, LA on February 12, 2015

I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress … →

“Saatva - 7852 (Just the Best Experience)”

• The Saatva brand

Posted by John from Windsor, CA on February 12, 2015

We meant to review our mattress about 4 weeks ago when we first got our Saatva mattress but we haven't been able to get out of bed! We got the plush version of this mattress and we love it! It offers more firmness than you'd expect from a plush mattress … →

“BedInABox Essential - 8017 (After quite a bit of research, I took a chance and bought...)”

• The BedInABox Essential model by BedInABox

Posted by Bill from Grove City, PA on February 15, 2015

After quite a bit of research, I took a chance and bought a twin-xl original PacBed Gel mattress on-line through Bed In A Box. I am very happy I did so. I also purchased a simple wood platform bed, which was easy to assemble, as a base. The Regency Mattress … →

“Saatva - 8611 (When Mom is Happy --everyone is happy)”

• The Saatva brand

Posted by Michael on February 24, 2015

My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds … →

“Saatva Classic 11.5" Firm - 14970 (Best mattress ever.)”

• The Saatva Classic Firm 11.5" model by Saatva

Posted by Ramon from Brandon, FL on June 14, 2015

The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA. →

“Saatva - 8680 (The Best Sleep Ever)”

• The Saatva brand

Posted by Lynne from Methuen, MA on February 26, 2015

1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on … →

“Saatva - 8699 (Quality, Comfort and a Good Nights Sleep.)”

• The Saatva brand

Posted by Charleen from Parker, WA on February 26, 2015

This is the second set of mattresses I have purchased from Saatva. I was very satisfied with the King set I purchased which led to the second set of mattresses I purchased, a Queen set for another home. The actual purchase was extremely easy, kind of a 1-pick the one … →

“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 17026 (Good value but VERY firm mattress)”

• The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
• Purchased from Costco

Posted by Brooke T from San Mateo, CA on July 15, 2015

This mattress was purchased at Costco and was a good price for a memory foam mattress however it is VERY firm. It was painful to sleep and felt like we were sleeping on the floor. After we added a memory foam topper, the mattress has worked great but I without … →

“Saatva Classic 14.5" Plush Soft - 20417 (Pleasantly Surprised )”

• The Saatva Classic Plush Soft 14.5" model by Saatva

Posted by Cathy from American Fork, UT on August 26, 2015

Our memory foam mattress was making me physically sick. I figured we didn't have anything to lose with trying this mattress because of the many great reviews on the Saatva. I was drawn in by how the Saatva mattress is constructed with eco-friendly materials. Customer service was indeed awesome. Once … →

“Stewart & Hamilton - 4350 (I have had my set for 11 years. I still love it. The supp...)”

• The Stewart & Hamilton brand
• Purchased from American Freight

Posted by David from Tampa, FL on December 17, 2014

I have had my set for 11 years. I still love it. The support the comfort are great. I weigh 230lbs too. I got it from American Freight. →

“Simmons Beautyrest Recharge Classic Mitzi Plush Pillowtop - 15313 (disappointed customer)”

• The Mitzi Plush Pillowtop model from the Beautyrest Recharge line by Beautyrest

Posted by Crystal S from Grand Prairie, TX on June 18, 2015

I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the … →

“Saatva Classic 11.5" Luxury Firm - 15660 (Finally the perfect mattress)”

• The Saatva Classic Luxury Firm 11.5" model by Saatva

Posted by Karen from Latrobe, PA on June 26, 2015

As most of the people here have stated, I was also skeptical ordering a mattress online. I'm a researcher when it comes to buying anything. I read and read and read before I buy a product and go to stores and do a lot of looking. I'm a self-professed Frugal … →

“Stearns & Foster Signature - 8714 (Great Mattress, Great Store)”

• The Stearns & Foster Signature line by Stearns & Foster
• Purchased from Mattress King

Posted by Glenn from Muskogee, OK on February 26, 2015

Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress! →

“Saatva Classic 14.5" Luxury Firm - 5900 (Straight-Forward, Honest Great Bed)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Richard from Columbia, SC on January 11, 2015

My bed was shot and was having terrible back pains. I desperately needed a new bed and spend weeks researching Tempurpedic, the adjustable air bed, all the name brands. It was nearly impossible to find apple to apple comparisons as companies seemingly didn't want you to be able to do … →

“Nectar (2016-2019) - 320553 (Fantastic!)”

• The Nectar (2016-2019) model by Nectar

Posted by Cynthia a from Easton, MD on October 13, 2018

My husband and I did a lot of research on new matteress and we finally decided to give a nectar a try. He has been suffering with lower back pain for years on standard matteress and shoulder pain. Our matteress arrived in less than a week and we set it … →

“Saatva Classic 14.5" Luxury Firm - 8940 (Good decision)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Mike B from Spring Hill, FL on March 2, 2015

Had spent over 11K on mattress's prior to this purchase . These were in a 1 yr period. None satisfactory from posturepedics to Tempurpedic. Hesitant to buy online and without seeing , but relied on the many favorite reviews and purchased.. Least, fast, no slick talking sales associates.. Delivery and … →

“Saatva Classic 14.5" Luxury Firm - 9036 (Great mattress - Great service)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Connie from Wooster, OH on March 4, 2015

I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your … →

“Saatva - 9150 ( This is the best bed EVER! On the first night my back a...)”

• The Saatva brand

Posted by C. H from Barstow, CA on March 6, 2015

This is the best bed EVER! On the first night my back and hips did not hurt. I've had it a month and half. I rotate it once a month so it will level out for the first three months. Would recommend this mattress to anyone. I never write a … →

“Saatva Classic 14.5" Luxury Firm - 9278 (This is the best matress you can buy!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Kimberly from Lincoln, NE on March 8, 2015

3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither … →

“Restonic ComfortCare - 9346 (Extremely Comfortable and worth the investment!)”

• The Restonic ComfortCare line by Restonic
• Purchased from Stacy Furniture (Plano, TX)

Posted by Shannon from Little Elm, TX on March 9, 2015

Jason Jordan was our sales rep. He was very patient with us. We didn't make the decision to purchase the bed right away. This purchase was a huge investment, and we wanted to ensure that it was the correct one! Every question we asked Jason, he answered with professionalism and … →

“Saatva Classic 14.5" Plush Soft - 9373 (Thank you Saatva!)”

• The Saatva Classic Plush Soft 14.5" model by Saatva

Posted by Christina A from Wilmington, NC on March 9, 2015

I had a horrible experience last December with a mattress from a retail mattress chain, ( so much off gassing, chemicals, triggered asthma and inflammation issues) so, thank goodness after that I found Saatva.com! There were a few issues with an exchange,but, all were taken care of in an amazing … →

“Saatva Classic 14.5" Luxury Firm - 9466 (One Word: Fantastic)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Christine from Flanders, NJ on March 11, 2015

Best purchase ever made. Best night's sleep ever. Customer Service: Superb. Delivery: Excellent. Would recommend this company to everyone. Thanks Saatva! Christine S. →

“Naturepedic Lullaby Earth - 9532 (Naturepedic is a great product for the whole family!)”

• The Naturepedic Lullaby Earth line by Naturepedic
• Purchased from Amazon

Posted by Jennifer from Chandler, AZ on March 12, 2015

I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent →

“Saatva - 10003 (Saatva is the best!!! )”

• The Saatva brand

Posted by Yelena O from Everett, MA on March 18, 2015

We've got our Saatva about 2 years ago. I don't leave reviews right after the purchase..there is always pitfalls after a while. Well...so far there wasn't any. I had a terrible backache for few month. I Was blaming it on my work, where i spend all day an my feet. … →

“BedInABox - 10379 (This bed is far worth the money, I would buy another one.)”

• The BedInABox brand

Posted by Deborah from Boise, ID on March 25, 2015

I am a side sleeper and now I sleep through the night and wake up with no lower back pain. Love the mattress. →

“REM Sleep Paradise - 10449 (Heavenly sleep)”

• The Paradise model by REM Sleep

Posted by Erica from Carson, CA on March 26, 2015

This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing … →

“Saatva Classic 14.5" Plush Soft - 10774 (Very comfortable)”

• The Saatva Classic Plush Soft 14.5" model by Saatva

Posted by Claire from San Antonio, TX on March 31, 2015

Saatva Plush soft is great if you are a side sleeper. it has just the right amount of softness but also good support so my hip, shoulder and neck feel comfortable all night. No chemical smell that some new beds have. Excellent value for a very reasonable price.Highly recommended →

“Saatva Classic 14.5" Luxury Firm - 2464 (Saatva customer service is the best)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Bill S from East Rutherford, NJ on February 11, 2013

Very refreshing in these days of poor customer service to see a company so focused on their customers satisfaction. After I placed my order Paul placed a follow up call to me just to verify my order and to thank me for my order.Excellent customer service!!! Mattress was delivered very … →

“Saatva Classic 14.5" Luxury Firm - 10841 (My New Forever Brand Mattress)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Pamela from Minneapolis, MN on April 1, 2015

We purchased our Saatva mattress over a year ago now and I must admit, I was a bit leery of "buying without trying", but everything turned out fabulously, and my husband and I are both thrilled with our Saatva mattress. We recently had to sleep on our previous mattress (which … →

“Saatva - 10995 (Only 1 week in.)”

• The Saatva brand

Posted by Jacquie from Curlew, WA on April 4, 2015

I thought I should take a moment to write my first review of my new Saatva mattress and will update it later after 6 months to a year. We have had two different types of memory foam mattresses and were in love with them both for the first couple of … →

“Simmons Beautyrest Black Kameryn Tight Top Plush - 11992 (Buyer Beware - Foam Does NOT 'Loosen Up')”

• The Kameryn Tight Top Plush model from the Beautyrest Black (Pre-2016) line by Beautyrest
• Purchased from Macy's (Tukwila, WA)

Posted by Andrea from Kent, WA on April 21, 2015

If you like a very firm mattress, this is for you! I bought this mattress because I have a very bad lower back - degenerated lumbar disks and need good support. I'm 5'9", 130 lbs. This mattress has a lot of foam on the top above it's firm coils and … →

“Sealy Posturepedic Prichard Ultra Firm - 12223 (A slight adjustment if you come from plush.)”

• The Prichard Ultra Firm model from the Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Dan from Gresham, OR on April 25, 2015

I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price. →

“Aireloom Solitude Luxury Firm - 12297 (Uncomfortable from Day 1)”

• The Solitude Luxury Firm model by Aireloom

Posted by Becky from Montpelier, VT on April 27, 2015

When we tried this bed in the store my husband felt very comfortable as soon as he laid on it. I felt like it was a little firm, but thought I could get use to it. From the first night it has been a nightmare for both of us. We … →

“BedInABox PacBamboo Gel - 12352 (Everything was easy to setup)”

• The PacBamboo Gel model by BedInABox

Posted by Tony from Fairfax, VA on April 28, 2015

I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions … →

“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 18051 (Weight issue)”

• The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
• Purchased from Costco

Posted by John B from Staten Island, NY on July 30, 2015

I feel that I must be too heavy for this mattress to give me proper support. →

“Sleep Number Innovation i8 bed - 18350 (Not exactly what they claim it to be.)”

• The i8 bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by John on August 3, 2015

Do you like experimenting with your sleep? Do you like paying large sums of money for add ons that other products can provide for free? Do you like that half inflated air mattress, going to fall out of the bed, watch your partner bounce when you roll over feeling? This … →

“Nectar (2016-2019) - 347859 (Love Nectar)”

• The Nectar (2016-2019) model by Nectar

Posted by Carly from Mechanicsville, VA on January 22, 2019

This mattress was purchased 2 days after left arm surgery. Sciatica affects my right side. After surgery I realized I would not be able to recover in my previous bed sleeping on my back due to the right side sciatica. After reviewing Nectar against Ghost and Casper beds, pricing and … →

“TEMPUR-Cloud (Pre-2014) - 12743 (So far it has changed my life!)”

• The TEMPUR-Cloud (Pre-2014) line by TEMPUR-Pedic
• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by NC from Mooresville, NC on May 6, 2015

We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. … →

“REM Sleep - 12784 (Great Bed)”

• The REM Sleep brand

Posted by Nicole from Courtland, CA on May 7, 2015

I thought long and hard about this purchase but had wanted an adjustable bed for awhile. I love the zero G position and I am sleeping better overall. I deal with daily chronic back pain but while in bed I am extremely comfortable. I look forwards to lying down! I … →

“BedInABox Original - 13056 (Best buy for your money)”

• The BedInABox Original model by BedInABox
• Purchased from BedInABox

Posted by Drew from Portland, OR on May 13, 2015

My previous bed was a $3,000 Dr. Scholls technogel foam mattress. Compared to this bed, it was absolutely terrible. It was too firm (despite feeling comfortable in the store), too tall, and all around uncomfortable. Now I have a BedInABox PacBed Original Gel on top of their suggested wooden frame … →

“Saatva Classic 14.5" Luxury Firm - 13079 (Best Mattress I have ever owned)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Christy from Boise, ID on May 13, 2015

Here in a nuteshell is why I LOVE Saatva: Mattress has NO ODOR upon delivery. None Easy order, delivery, & mattress removal. AMAZING FANTASTIC customer service Unbeatable PRICE for value. Eco friendy, made in USA, organic cotton Basically the most comfortable mattress my husband and I have ever owned. Perfect … →

“Serta Perfect Sleeper Chelsey Harbor Plush - 14091 (Has helped back problems)”

• The Chelsey Harbor Plush model from the Serta Perfect Sleeper (Pre-2019) line by Serta
• Purchased from JCPenney

Posted by Sharon from Pittsboro, NC on May 28, 2015

I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall … →

“Zenhaven - 139474 (Highly recommend the Zenhaven mattress!)”

• The Zenhaven brand

Posted by Merle from Keezletown, VA on May 1, 2017

I don't often write product reviews, but this mattress deserves one. Everything about purchasing, receiving, and sleeping on it is just right. The company communicated regularly and individually scheduled delivery. The delivery guys were terrific - took away the old mattress and helped me place a bed skirt and put … →

“Dormeo Dolce HarmonyBED - 20455 (I think we had a fluke. Concept and design are great.)”

• The Dolce HarmonyBED model from the Dormeo Octaspring line by Dormeo

Posted by Nick from Bellaire, OH on August 27, 2015

My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two … →

“Saatva - 19146 (Pain in the back....)”

• The Saatva brand

Posted by Matt K from Cincinnati, OH on August 12, 2015

Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit … →

“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 19217 (overall I have no complaints other than when it was deliv...)”

• The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
• Purchased from Costco

Posted by Paul M from El Paso, TX on August 13, 2015

overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort … →

“Sealy Amici Select Firm - 21313 (Best Bed )”

• The Amici Select Firm model by Sealy

Posted by Christine from Houston, TX on September 5, 2015

Two years ago I bought another Sears mattress about 8 inches thick and less coils. I was in constant pain. The Amuci mattress is 12 inches thick and twice the coils. I am using it with a metal spring frame. Super comfortable. No aches and pains. Great support. Great for … →

“BedInABox Natural Silk Elegance Comfort Adjust Gel - 23064 (Great mattress and shopping expereince)”

• The Natural Silk Elegance Comfort Adjust Gel model by BedInABox

Posted by Tom from Oakhurst, NJ on September 23, 2015

This was a big improvement over our last mattress. Very comfortable and good shopping experience. I'll never buy a mattress in a brick and mortar store again! →

“iSleep - 145763 (Great fit for dad)”

• The iSleep brand

Posted by Denise from Jackson, CA on May 25, 2017

Had to downsize dads bed in his new house... smooth ordering process, delivery was quick and effortless- mattress was delivered ready to go. Dad (77) slept great from the first night. →

“Amore Hybrid Medium (2014-2023) - 199359 (Great mattress! Great value!)”

• The Amore Hybrid Medium (2014-2023) model by Amore Beds

Posted by Adam from Huron, OH on October 24, 2017

We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress comfort level for our preferred sleep positions. I … →

“Casper Original (2014-2016) - 268393 (CASPER IS THE BEST!)”

• The Casper (2014-2016) model by Casper

Posted by Mike from Ann Arbor, MI on April 25, 2018

Best product, best customer service. Great deals and referrals. Discounts for all kinds of stuff. (educator, industry, etc) Best mattress I've ever owned. I have the king pillow too, would love a second one. It is AMAZING. And apparently the sheets are amazing, but i haven't tried those yet myself … →

“Puffy (2017-2021) - 333957 (This mattress has been great from day one.)”

• The Puffy (2017-2021) model by Puffy

Posted by Anthony from Rutland, VT on November 29, 2018

5 stars all the way. Our Puffy mattress is incomparable to the foam mattress before it. It’s very comfortable and has even better all around support. My back has not felt this good in years, it still lingers here and there but never felt like this before. →

“Nest Bedding Alexander Signature Medium (2015-2020) - 260189 (Too Soft for Any and All Bed Activities)”

• The Alexander Signature Medium (2015-2020) model from the Nest Bedding Alexander Signature Series (2015-2020) line by Nest Bedding

Posted by Heather N from Isle Of Palms, SC on April 3, 2018

I ordered online trying to be hip, but my hips paid the price. This mattress, the average softness, is way too soft. I weigh 135 and if I try to sit up to read, I'm sitting in a four-inch hole. Not enough back support for sleeping. Not enough firmness for … →

“Casper Original (2014-2016) - 268741 (Great sleep, great and convinient mattress!)”

• The Casper (2014-2016) model by Casper

Posted by Andres from Jacksonville, FL on April 26, 2018

I looked through a few options and eventually settled on the Casper. It was so easy to deliver, unpack and setup on my bed. I have gotten AMAZING slee ever since. My old mattress wasn’t bad by any means but there is just something about this mattress that always delivers … →

“Novosbed Medium - 278462 (Dealing with Novosbed has been excellent. Service oriente...)”

• The Novosbed Medium model by Novosbed

Posted by Helen S from Edmonton, AB on May 27, 2018

Dealing with Novosbed has been excellent. Service oriented, good price, flexible delivery, information on product good. The bed arrives in a box. It's very easy to unpack and set up. Just very happy with this product and Novosbed. →

“Loom & Leaf Relaxed Firm - 290601 (Customer Service is beyond outstanding)”

• The Loom & Leaf Relaxed Firm model by Loom & Leaf

Posted by Elaine from Port Saint Lucie, FL on July 5, 2018

I had an original tempurpedic for almost 20 years. We were finally changing from a full t a queen. I did a tremendous amount of research since I also wanted an adjustable base. I was able to get the mattress and the adjustable base for approximately 3,000 dollars. Delivery was … →

“Nectar - 152952 (Just simply awesomeness.)”

• The Nectar brand

Posted by Sandman from York, PA on June 17, 2017

It took a little longer (2 weeks) but it's not an oven glove coming from Amazon . So I expected a little wait and it was worth it. Love the mattress! Took all the guess work out of buying a great mattress. I could not be happier. It cuts out … →

“Casper Original (2014-2016) - 271675 (One Casper mattress last year has led to five now!)”

• The Casper (2014-2016) model by Casper

Posted by Pete from Woodbine, MD on May 6, 2018

My wife and I needed to replace a mattress at our beach house and thought we'd try out a queen sized Casper mattress, thinking that if we didn't like it, we could always send it back. We talked with Elissa from Casper via telephone and she could not have been … →

“Saatva Classic 14.5" Luxury Firm - 274243 (Hip Hip stay away)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Rachel from Fort Collins, CO on May 15, 2018

Hard to sleep through the night and I wake up with shoulder and hip pain. As a light person, this Luxury Firm is most definitely on the firm side I'm not heavy enough to take advantage of the initial pocket coils and despite this bed coming in at a nearly … →

“DreamCloud (2017-2019) - 286018 (Amazing sleep since the first night)”

• The DreamCloud (2017-2019) model by DreamCloud

Posted by Randy from Medon, TN on June 21, 2018

We have bought many different mattresses over the past five years and not one has been as exceptional as this one! Customer service was great as was the entire process of getting the product and setting it up! →

“Endy - 301706 (Amazing sleep at an amazing price!)”

• The Endy brand

Posted by Joshua from Toronto, ON on August 11, 2018

My first thought on the Endy mattress was that it was so easy to order and setup. Unlike my previous mattresses, I didn't have to pick it up or pay ridiculous delivery fees and move around all my furniture to get the thing to my second floor. As for the … →

“Park Place American Comfort - 368674 (When we went into the Sleep Zone in Kingsport Tn Mark Ma...)”

• The Park Place American Comfort line by Park Place

Posted by Allen O from Kingsport, TN on April 15, 2019

When we went into the Sleep Zone in Kingsport Tn Mark Matto the owner of the company took exceptional care and time with us .Thw sales clerk Erick Biorck explained everything about this mattress in complete detail,he was nice and UI will definately bee sending customers to them ,.The delivery … →

“Nectar - 249352 (Outstanding Customer Service)”

• The Nectar brand

Posted by Larry from King George, VA on March 4, 2018

I ordered my queen-size nectar mattress last Sunday (2/25/18) and was told it would arrive the following Friday and it did. I couldn’t be happier with the tracking system that always kept me apprised of its journey to my house. In five days (3/2/18) it was on my front porch. … →

“Lucid 14" Gel Memory Foam - 218147 (very comfortable feel and seems good quality)”

• The Lucid Gel Memory Foam 14" model by Lucid

Posted by matthew from Hartland, WI on December 19, 2017

recently purchased and was very easy delivery and set up. Lucid even includes a mail opener to early open the packaging which unfolds by itself basically and expands into position. bed is very comfortable and has great feel/support. comfort and cooling top technology is very simliar to our (parents) very … →

“REM Sleep - 338921 (Finally restful sleep)”

• The REM Sleep brand

Posted by Roger from Honolulu, HI on December 23, 2018

Well built adjustable frame and just the right softness for mattress. Randy our salesman always quick to respond and correct any problems. My wife’s side of the bed was to hard. Called Randy and he had it replaced within two weeks which is a great response since I live in … →

“Brooklyn Bedding Addison Soft - 358101 (Great bed)”

• The Addison Soft model from the Brooklyn Bedding Addison line by Brooklyn Bedding

Posted by Perry from Glendale, AZ on February 27, 2019

Our first morning after sleeping on our new Addison Brooklyn bed and my wife and I love it. Our buying experience from our sales rep to our delivery at our home was a easy and professional experience. Great company story, great warranty, great return policy, locally manufactured in Az. Fair … →

“Casper Wave (2017-2019) - 265558 (Casper Wave is a winner!)”

• The Wave (2017-2019) model by Casper

Posted by Sue from Saint Paul, MN on April 17, 2018

The Casper Wave mattress is simply excellent. It is just the right combination of softness and firmness because it has different zones and layers. The white glove delivery service (included with the Wave) was excellent - and necessary, because the mattress is heavy. We also purchased the Casper foundation, and … →

“Casper Original (2014-2016) - 268460 (Casper Mattress - Highly Recommend)”

• The Casper (2014-2016) model by Casper

Posted by Gary from New York, NY on April 25, 2018

I'm still very pleased with my Casper Mattress after owning it for ~2 years. It is the perfect level of firmness (I'd say medium to soft), and everything about the company is top notch. Even the courier delivery service is a huge plus. I feel very confident recommending this mattress … →

“Amore Beds - 198900 (So comfortable!)”

• The Amore Beds brand

Posted by Adam from Huron, OH on October 23, 2017

We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress confort level for our preferred sleep positions. I … →

“Restonic - 250297 (Heavenly! Best Mattress we have ever owned. Locally made)”

• The Restonic brand

Posted by L. B from Springfield, MO on March 7, 2018

Exactly like the one at the store. Manager really knew his stuff and educated us on this Foreverbed. Only complaint is it is a little tall for us, but the comfort is the best. We had a Serta Perfect Sleeper, but this bed is so much more comfy. I would … →

“Casper Wave (2017-2019) - 265650 (Best bed I have ever slept on)”

• The Wave (2017-2019) model by Casper

Posted by Ken from West Palm Beach, FL on April 17, 2018

The Casper Wave is the best mattress I have ever slept on. On the Casper Wave I sleep more soundly and feel totally refreshed when I wake up. Purchasing to install was very easy process. I had to deal with customer service because we were going to be out of … →

“Casper Wave (2017-2019) - 267908 (Im a believer!)”

• The Wave (2017-2019) model by Casper

Posted by Cynthia from Southbury, CT on April 23, 2018

I took a chance based on my nephew’s positive experience. With his referral, and the company’s 90-day return policy, I felt comfortable to go ahead with the purchase. I’m very happy that I did. I’m sleeping through the night and waking up with less body pain. This is a tremendous … →

“Zenhaven - 143492 (Love this mattress)”

• The Zenhaven brand

Posted by Kathleen from Randolph, MA on May 17, 2017

I can't say enough good things about this mattress. I have a Shiffman mattress in my other house that I love, but it was $7000. I was looking for a less expensive alternative and decided to go (sight unseen) with this Zenhaven. It is even better than the Shiffman. It … →

“Nectar (2016-2019) - 286543 (Not sleepless in Minneapolis)”

• The Nectar (2016-2019) model by Nectar

Posted by Joel from Saint Bonifacius, MN on June 23, 2018

Excellent mattress! Quality, comfort, price, delivery, set up - just doggoned good! →

“Zenhaven Luxury Plush - 93795 (My Zenhaven Experience)”

• The Zenhaven (Soft Side) model by Zenhaven

Posted by Lyron from Smyrna, TN on November 16, 2016

After testing mattresses in all of the local mattress shops and finding nothing that made my wife and I both happy, we decided to try a premium latex mattress. Obviously Zenhaven is the best deal going in latex mattresses. Ordering off the Internet was a little scary, but the reviews, … →

“Herobed - 187810 (Solid mattress for the price)”

• The Herobed model by Herobed
• Purchased from Herobed

Posted by Jillian from Grass Valley, CA on September 18, 2017

I had a traditional mattress that was ready to be replaced, unfortunately, because it cost me a few thousand dollars. It was a memory foam mattress that use to be perfect, but over time it just became frustrating. In addition to being uncomfortable it was a pain to move cause … →

“Tomorrow Medium Firm - 262762 (When they say medium firm they mean medium FIRM)”

• The Medium Firm model by Tomorrow

Posted by Shane from Bethlehem, PA on April 10, 2018

I'm 245 lbs. Side sleeper for context. Got the medium firm mattress. Have had it for about a month now and it's far too firm. I wake up with upper back/shoulder pain, and rib pain from laying on my side. I am going to be returning the mattress. Not sure … →

“Nectar (2016-2019) - 284012 (Great LONG night's sleep)”

• The Nectar (2016-2019) model by Nectar

Posted by Patty from Dillon, CO on June 13, 2018

I just LOVE my new Nectar mattress! Best sleep I have had in years. Everything went smooth from ordering, shipping and installing. →

“Ashley Sleep Addison Shore - 37429 (Worst mattress ever)”

• The Addison Shore model by Ashley Sleep

Posted by Gwendolyn J from Holiday, FL on January 13, 2016

The salesman promised that I would not feel motion when my husband moves in the bed --- real feel is like sleeping in a water bed. The middle sags and causes me back pain. It's only good for a single person to sleep in because the second person really causes … →

“Sealy Posturepedic Prichard Ultra Firm - 40218 (It' great for anyone with back problems)”

• The Prichard Ultra Firm model from the Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Kevin A from Tempe, AZ on January 27, 2016

I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out. →

“Novosbed - 41747 (Phenomenal bed and excellent customer support!)”

• The Novosbed brand

Posted by Jay from Renton, WA on February 5, 2016

Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have … →

“Casper Original (2014-2016) - 265827 (Awesome investment!)”

• The Casper (2014-2016) model by Casper

Posted by Kandace from Grand Rapids, MI on April 18, 2018

We were slow to choose a new mattress for our home, but are so happy we trusted pleasant dreams to Casper. This mattress has made our home more inviting and comfortable. The packaging and delivery were ultra easy. I’m still amazed how all that goodness fit into such a relatively … →

“Loom & Leaf Relaxed Firm - 43709 (Love our Loom & Leaf)”

• The Loom & Leaf Relaxed Firm model by Loom & Leaf

Posted by Theresa from Flint, TX on February 13, 2016

I couldn't wait another day to share our L & L experience. We had a 10 year old coil mattress that was causing us much pain and grief each night. So like many, we began our search for a new mattress. I am thrilled we chose as we did and … →

“White Dove Cambridge - 46329 (We bought the Platinum model)”

• The White Dove Cambridge line by White Dove
• Purchased from Cincy Beds (Erlanger, KY)

Posted by Donna from Burlington, KY on February 24, 2016

Was a skeptic at first since the brand was new to me. Salesman explained about the company White Dove, and we decided to take the plunge. This mattress is SO comfortable! I sit on the edge of the bed a lot and am very impressed with the edge support. Would … →

“Douglas - 344522 (Finally ... The Perfect Mattress For Both Of Us)”

• The Douglas brand

Posted by Anita from Chilliwack, BC on January 10, 2019

This mattress is everything we expected. It is living up to the reviews and rating we researched before purchasing. Excellent price, delivery and customer service. I would highly recommend this mattress to anyone. →

“Southerland Collection - 59476 (Child who now loves bedtime!)”

• The Southerland line by Southerland

Posted by Ann from Mooresville, NC on May 16, 2016

Bought mattress from Sweet Dreams Mattress in Mooresville. Great sales staff, great deliverymen, fast delivery and set-up, great mattress!! →

“eLuxurySupply 10" Gel Memory Foam - 67600 (No more pain!)”

• The 10" Gel Memory Foam model by eLuxurySupply

Posted by Renee H from Pembroke, GA on June 28, 2016

Before buying this mattress my husband and I would wake up every morning with our backs stiff and sore. The first night we slept on this mattress was amazing! We fell into a deep sleep and woke with NO soreness! It was a little hot the first night but we've … →

“Diamond Ethos - 70180 (I don't go near it!!!)”

• The Diamond Ethos line by Diamond Mattress

Posted by Debra on July 9, 2016

Because as soon as I lay on it, I fall a sleep!! LOL The beds are great!! Jesse Johnston from the Woodbury store was excellent! I spent all day looking around, Mattress Firm was my last hope on my way back to Hudson. He helped me and I was out … →

“Saatva Classic 11.5" Luxury Firm - 71979 (The Right Choice)”

• The Saatva Classic Luxury Firm 11.5" model by Saatva

Posted by Laine from Saint Louis, MO on July 18, 2016

I've had my Saatva Queen Luxury Firm for almost three months now, and I'm wishing I hadn't waited so long to buy it. I'd known almost since I paid well over $2000 for the last bed that it was a mistake--daily backaches and headaches were a constant reminder. I knew … →

“Nest Bedding Alexander Signature Firm (2015-2020) - 84056 (Great service and delivery, a little hard though)”

• The Alexander Signature Firm (2015-2020) model from the Nest Bedding Alexander Signature Series (2015-2020) line by Nest Bedding

Posted by Ryan B from Torrington, CT on September 7, 2016

I expected this mattress to change they way I slept, unfortunately it's just another mattress. It advertises as keeping you cool and I have found just the opposite, I wake up hot and have to move to a cool place on the mattress. Over all the mattress is ok, but … →

“Nest Bedding Alexander Signature Hybrid Medium (2015-2020) - 85467 (Should've done it a long time ago)”

• The Alexander Signature Hybrid Medium (2015-2020) model from the Nest Bedding Alexander Signature Hybrid (2015-2020) line by Nest Bedding

Posted by Michael T from Douglasville, GA on September 13, 2016

I bought a simmons beautyrest in '11 that quickly developed side support failure and sag in the middle. This NEST mattress feels like I've been paroled from prison. I'm a very light sleeper so comfort is important. And I have lower back problems from time to time. This mattress supports … →

“REM Sleep Martinique - 87965 (Love My Bed)”

• The Martinique model by REM Sleep

Posted by Steve from Bradley, CA on September 26, 2016

I contacted REM Sleep solutions as I had seen them at our fair. I asked them some questions on their website. By the next day the owner Randy personally called me. I have had 6 major back surgeries and have numerous rods and screws in my back. He went over … →

“WinkBed Luxury Firm (2016-2021) - 370880 (Very comfortable American made bed)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by Kate P from Cleveland, OH on April 27, 2019

I stopped waking up with back pain as soon as I started sleeping my Wink bed. I had them deliver, set up and remove my old mattress, another plus. Only complaint is that mattress is pretty heavy with no straps on the sides. Takes multiple people to rotate mattress as … →

“WinkBed Luxury Firm (2016-2021) - 371027 (Began great, but wearing quickly)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by Jerrold T on April 27, 2019

To be clear, my mattress is on an adjustable base, and I do use it, which may be speeding up the wear somewhat. After some fine tuning (the company sent me a me a memory topper), I slept great. Now the mattress is beginning to show its age. One spring … →

“Restonic ComfortCare - 407843 (Love my new Restonic bed from Crazy Jay's)”

• The Restonic ComfortCare line by Restonic

Posted by Chris from Wichita, KS on October 19, 2019

Best bed I've ever owned. Price was fair, service was amazing and delivery was on time and very professional. I wouldn't shop anywhere else. Crazy Jay's Furntiure & Sleep Shop found me the perfrect mattress at the perfect price. →

“WinkBed Soft (2017-2021) - 420640 (We wanted soft - but this is WAY too soft)”

• The Soft (2017-2021) model by WinkBed

Posted by Ivan from Conroe, TX on December 23, 2019

We came from a memory foam soft mattress, so we were looking for something similar but we better warranties and something that will last more than 5 years. We found great reviews about this mattress. Shopping and shipping was excellent. But the mattress itself it is way too soft. We … →

“Casper Hybrid (2019-2022) - 454917 (Racked my ribs)”

• The Casper Hybrid (2019-2022) model by Casper

Posted by Robin from Houston, TX on May 24, 2020

I couldn't decide which mattress to get since everything changed in the 13 years since I bought my last one. I liked the idea of 100 day trial so I wouldn't get stuck like I did when my last mattress was not what I wanted. I had tried the Casper … →

“Sleepwell - 524246 (Brilliant bed my husband just loves it, can't get him out...)”

• The Sleepwell brand

Posted by Narelle on April 20, 2021

Brilliant bed my husband just loves it, can't get him out of it. Best bed we ever bought. Great service and has kept in touch about how its going. Would recommend this bed to everyone. Very quick delivery and the delivery guys put it all together and we didn't have … →

“iSleep - 573451 (I love this mattress! It is a replacement for my original...)”

• The iSleep brand

Posted by Dianne from Newport News, VA on April 26, 2022

I love this mattress! It is a replacement for my original I-sleep. I couldn’t be happier with the warranty. I also love all the upgrades. This is the only mattress (brand) I will ever own. The white glove delivery and set up was excellent. The levels of adjustment are great … →

Complaints for Delivery Service

“Bob's Naturally Bob Latex - 1653 (Good Matteress Lousy Delivery)”

• The Bob's Naturally Bob Latex line by Bob's
• Purchased from Bob's Discount Furniture

Posted by Fred J from Chester, CT on September 27, 2011

My major fault is with the delivery service. They were supposed to call and didn't. We looked online and found that the delivery time was sometime AFTER 7:15am - they showed up at 6:55am. This new style matteress replaced a matteress AND box spring, but they would only take away … →

“Saatva Classic 14.5" Luxury Firm - 2092 (I love Ed from Saatva)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Rhonda W from Raleigh, NC on September 10, 2012

This is a true testimony given by a real person. I purchased a Saatva mattress about two months ago. I was so excited about getting the bedding because I have not slept well in years due to a severe low back injury. Anyone that has ever had back problems even … →

“Ashley Sleep - 1738 (Best Mattress I've ever owned)”

• The Ashley Sleep brand
• Purchased from Ashley Furniture

Posted by Rhett R from Atlanta, GA on January 7, 2012

My in-laws purchased this as a Christmas gift. However, my wife and I did extensive shopping around before making a decision. We found Ashley to be the best value..... hands down. Really nothing out there compares to the price. →

“NasaFoam - 2268 (stay away)”

• The NasaFoam brand

Posted by Steve H on November 27, 2012

i know nothing of their products, as they never arrived, but can promise you that if their pillows are anything like their customer service, good luck sleeping at night. it has been 4months and 4 days since i placed my order with this company and i have still have not … →

“Saatva Classic 14.5" Luxury Firm - 2891 (Set Up Mess Up)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Mark R from Muskego, WI on September 30, 2013

The product itself seems to be of excellent quality. The delivery people did not secure the center cross member of the bed frame. They only put the lock nuts on the bolts and did not tighten them. Had I not looked under the bed I would not have noticed this … →

“Saatva Classic 14.5" Luxury Firm - 2892 (Service Issues Initially Followed by Great Service)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Lisa L from Phoenix, AZ on September 30, 2013

I'm the rare person who had a service issue with this company. I had to wait patiently for my mattress, but it was worth the wait. Once the principals were informed, including the manufacturer, they stepped up and took care of me, especially Ed Brians of Saatva. It feels as … →

“Carolina Mattress Guild Nature's Image Radiant Plush - 2952 (This bed was my worst nightmare)”

• The Radiant Plush model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by T F from Falls Church, VA on November 8, 2013

I purchased this bed at the end of June and by August, the mattress had sagged one full inch. This claim has been verified by the mattress inspector that I was obliged to call. Of course, the warrantee states that the mattress must sag 1 1/2 inches for a replacement, … →

“Corsicana - 3214 (BEWARE...DO NOT DEAL WITH THIS COMPANY)”

• The Corsicana brand

Posted by D B from Buford, GA on April 19, 2014

Corsicana bedding. What a piece of Crap for a mattress. It only took us 8 months to get a mattress replaced that was 2 years old and junk. The sides broke down and they made us jump through hoops just to get a new one sent. Then the salesman in … →

“REM Sleep Martinique - 3233 (Unhappy Surprises)”

• The Martinique model by REM Sleep

Posted by Nancy T from Rapid City, SD on May 4, 2014

My husband purchased this king adjustable Martinique bed at a Home Show in our town of Rapid City. We have been sleeping on Sleep Number beds for 14 years and loving it. This was an impulse buy but I decided to go along. Since all sales are final, what choice … →

“PedicSolutions 12" Memory Foam - 3616 (Beyond Disappointed)”

• The 12" Memory Foam model by PedicSolutions
• Purchased from QVC

Posted by Joycee from Crofton, MD on July 17, 2014

I paid over $800 f/this mattress that only lasted 3 1/2 years. Not sure if this is an issue of memory foam or the company, but the memory of your body never goes away and you find yourself sleeping in a hole. My back and hip is hurting constantly. Wish … →

“Ikea Sultan Hallen - 3934 (Great bed terrible store)”

• The Sultan Hallen model by IKEA
• Purchased from IKEA (San Diego, CA)

Posted by Bill Z from San Diego, CA on August 21, 2014

I have gone through five beds in two years. The IKEA Halen is a God send for people who like a firm mattress but also need good circulation below the waist. LOL get your mind out of the gutter. What I meant is most firm mattresses will actually numb my … →

“Simmons Beautyrest Recharge Classic Candace Plush Pillowtop - 3720 (Worth the money, good support, pleasant decor, with overal B)”

• The Candace Plush Pillowtop model from the Beautyrest Recharge line by Beautyrest
• Purchased from Gardner White Furniture

Posted by Jason D from Hamtramck, MI on August 5, 2014

Will serve as sufficient bedding for many years with ample comfort & durability. →

“Serta iSeries Commendation Pillowtop - 3796 (Mattress Dissatisfaction)”

• The Commendation Pillowtop model from the Serta iSeries (Pre-2021) line by Serta
• Purchased from Gardner White Furniture

Posted by Teressa W from Oak Park, MI on August 6, 2014

We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We … →

“Sealy Posturepedic Quiet Rain - 4349 (The comfort level was somewhat deceiving. It seemed prett...)”

• The Quiet Rain model from the Sealy Posturepedic (Pre-2017) line by Sealy
• Purchased from Rooms To Go (Douglasville, GA)

Posted by Brandi from Douglasville, GA on December 17, 2014

The comfort level was somewhat deceiving. It seemed pretty comfortable when I laid on the bed in the store room. However, after sleeping a few nights on the quiet rain mattress I quickly realized it was way to firm for my comfort needs. I just expected a softer more comfortable … →

“Saatva Classic 14.5" Luxury Firm - 12863 (Good bed - frustrating experience)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Megan from Chicago, IL on May 9, 2015

Ratings and Reviews are everything to the average e-commerce savvy shopper. While I'd love to believe that Saatva is moderating their reviews to only filter out vulgarities, I am now under the impression that they are filtering out the negative reviews as well. I purchased this bed in January for … →

“Zenhaven Luxury Plush - 104515 (Follow on support)”

• The Zenhaven (Soft Side) model by Zenhaven
• Purchased from Zenhaven

Posted by Michael K from Chanhassen, MN on January 5, 2017

Follow on support From company hired to turn mattress to firmer side extremely poor. Took weeks for them to set up an appointment. Ended having to get it done myself because of back surgery. →

“Zenhaven Luxury Plush - 104667 (It is ok)”

• The Zenhaven (Soft Side) model by Zenhaven
• Purchased from Zenhaven

Posted by Mark K from Murrieta, CA on January 5, 2017

I'm concerned the mattress won't hold up just after a few months there are areas that it sags. Also the delivery truck spilled oil on my driveway and the company promised to clean it up but never did. WE are considering returning the mattress. →

“Saatva Classic 14.5" Firm - 4515 (Delivery)”

• The Saatva Classic Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Dennis from Hermosa Beach, CA on December 22, 2014

There is a reason why there are so many comments regarding delivery - Saatva's delivery services are poorly lacking. I realize that Saatva relies on their delivery partners however would recommend Saatva evaluate their partners and work with only those that meet/keep commitments. I was on the verge of canceling … →

“Saatva - 5617 (A Company You Can Trust)”

• The Saatva brand

Posted by William from Lampe, MO on January 6, 2015

We were hesitant to order a mattress sight unseen, but after reading the great reviews regarding the product and Saatva's customer service ratings, we confidently ordered a queen firm mattress. Ordering was easy and was followed up by a phone call and e-mail. We were even assured we would receive … →

“Eclipse - 12949 (Eclispe receives "F" rating from New Jersey BBB)”

• The Eclipse brand

Posted by Tom from Brick, NJ on May 11, 2015

Before you purchase an Eclispe Mattress and foundation check with the Better Business Bureau (“BBB”) of New Jersey you will see Eclispe Of New Jersey Eclispe International has received a “F” rating, the lowest rating the BBB gives to a company. It is my understanding the “F” rating was given … →

“TEMPUR-Cloud (Pre-2014) - 120268 (We ordered the mattress over three weeks ago.)”

• The TEMPUR-Cloud (Pre-2014) line by TEMPUR-Pedic

Posted by Jeff from Brownsburg, IN on February 23, 2017

Temper pedic (The Company) is terrible. They cannot deliver to the retail store that we purchased it from. We ordered it three weeks ago and they keep delaying the delivery. You spend that kind of money and they make that type of margins and still cannot get their products delivered … →

“Beautyrest Dreamwell - 6240 (HORRIBLE BED)”

• The Dreamwell model by Beautyrest

Posted by Debora from West Point, VA on January 15, 2015

My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly … →

“Saatva Classic 14.5" Luxury Firm - 6253 (Amazing bed - horrendous shipping experience.)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Megan from Chicago, IL on January 15, 2015

I absolutely love this mattress. It is incredibly comfortable and supportive. I was nervous to buy a mattress online instead of through a retailer, but I'm glad I did! However, when I placed the order, I was told that the mattress would be delivered in 5-12 days. A large span, … →

“Southerland Collection - 6996 (Ridiculous service and quality)”

• The Southerland line by Southerland

Posted by Kan from Reno, NV on January 26, 2015

Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse … →

“NordicRest - 9578 (NordicRest is owned by American Freight)”

• The NordicRest brand
• Purchased from American Freight

Posted by Edward from New Albany, OH on March 13, 2015

American Freight sells total garbage. Their products are the lowest of the low, and Nordic Rest is a total ripoff. →

“iSleep Sleep Adjustment Bed - 10770 (Terrible bed. Did not honor refund either.)”

• The Sleep Adjustment Bed model by iSleep

Posted by Kari from Rock Springs, WY on March 31, 2015

Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was … →

“Zenhaven Gentle Firm - 175149 (Poor Fit with adjustable base)”

• The Zenhaven (Firm Side) model by Zenhaven

Posted by Gramps from Kennewick, WA on August 19, 2017

The mattress has an overhang of about 3 inches on one side from the adjustable base. The set-up process was very poor. The brackets for keeping the mattress on the bases were not installed. The bases were not oriented correctly, they placed the feet next to the head board on … →

“TEMPUR-Flex Supreme Breeze (2016) - 356454 (Husband wanted adjustable head and others, this bed wasn't)”

• The Flex Supreme Breeze model from the TEMPUR-Flex Collection line by TEMPUR-Pedic

Posted by Noemi on February 21, 2019

Sleep number was good to me but my husband wanted an adjustable head, foot, and massager if possible, so we bought Tempur-Pedic but the delivery people did not bring the REMOTE TO Adjust the base, so we are back to aches and pains →

“Saatva - 24894 (Terrible experience)”

• The Saatva brand

Posted by Alexander from Seattle, WA on October 14, 2015

We purchased our mattress in June, to make the long story short- the Delivery team damaged the mattress, it took them about another 3 weeks to deliver new one, that in my opinion also was damaged...we had to pay total of 180$ for shipping returns. Several moths later we decided … →

“Sealy Posturepedic (Pre-2017) - 25460 (Not at all like what's in the store)”

• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Large from Red Bank, NJ on October 21, 2015

Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover … →

“Saatva Classic 14.5" Luxury Firm - 68851 (saatvapainanddisapointed)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by John from Unionville, TN on July 3, 2016

I purchased the Luxury firm after a lot of research. During the ordering the customer service was above fantastic it was giving me a feeling that I made the right choice. Upon delivery I was feeling the truth i made a very big mistake. The foundation was damaged and the … →

“Nest Bedding Love Bed Medium - 85461 (Rough start - Great Product)”

• The Love Bed Medium model from the Nest Bedding Love Bed line by Nest Bedding

Posted by Jacob B from Austin, TX on September 13, 2016

My mattress was delayed weeks in shipping without any notification. This caused me to sleep on my sofa for two weeks and that was not fun. Very disappointing. I also posted a picture to social media with the teddy bead for the free pillow which I never received. Customer service … →

“Zenhaven - 326186 (Excellent Mattress, Horrible Delivery Experience)”

• The Zenhaven brand

Posted by Kelly from Cicero, NY on November 4, 2018

The mattress is excellent in terms of how it feels. It will supposedly have a 20-year life. I'm not so sure about that, but the company stands behind their claim, so I figured it was worth the investment. My problem with this whole experience was in the delivery. The first … →

“Nectar - 144884 (Horrible customer service)”

• The Nectar brand

Posted by Bev from Longwood, FL on May 22, 2017

We ordered this mattress 4/29 and received an email stating it would ship on 5/2. On 5/8, we still hadn't received it so I began trying to contact customer service via phone and email. No luck. I got automated responses stating their order load was unusually heavy and they were … →

“TEMPUR-Choice - 383115 (Terrible Mattress)”

• The TEMPUR-Choice line by TEMPUR-Pedic

Posted by B from Modesto, CA on June 25, 2019

Worst mattress for support. Memory foam began to tear and crack leaving a large lump in the center of the bed. Spent $3500.00 on the bed then was given a discount on the purchase price after they delivered the incorrect mattress 3 times. However, when I a filed a claim … →

“Zenhaven Luxury Plush - 230418 (Not for side sleepers)”

• The Zenhaven (Soft Side) model by Zenhaven

Posted by Ryan from Madison, WI on January 21, 2018

We ordered this mattress b/c we were sleeping way too hot on our previous one. Goodbed suggested this would be a good match for us, and the online reviews seemed good. Overall not a good experience - customer service was spotty, mattress delivery was a pain to schedule, and unfortunately … →

“Sleep Number Innovation iLE bed - 267249 (Don't get a sleep number bed!)”

• The iLE bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by Shelley H from Mount Juliet, TN on April 22, 2018

We bought the split top king iLE with adjustable base for 8K. It was delivered (team spoke little English & made my home smell of smoke & BO). They could not get the base to work. I could not understand the delivery guys, he handed me a phone with a … →

“WinkBed Luxury Firm (2016-2021) - 268172 (Awful after-sales communication and delivery)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by Glenn from Mason, MI on April 24, 2018

My mattress was scheduled for delivery 8 days ago and they don't seem to be able to find a company who can deliver it and haul away my old mattress as promised (and paid for). They didn't bring it on the promised day, and it still is not re-scheduled for … →

“WinkBed Luxury Firm (2016-2021) - 370831 (Good over-priced mattress)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by John M from Jamestown, NY on April 27, 2019

Delivery was a horrible experience. I thing we cpuld have goytrn the same benefits from a less expensive mattress but my sweetie insisted. it is good for what it is. I haven't had back pain since we got it, so for that, it was worth it. →

“Zenhaven - 284168 (Very Uncomfortable!!!)”

• The Zenhaven brand

Posted by Amy from Louisville, KY on June 14, 2018

Delivery unprofessional, Mattress NOT supportive, VERY uncomfortable, the WORST mattress that we have ever slept on! We arranged the return of the mattress 3 days after receiving it. We simply could not take anymore sleeping on it, felt like we were sleeping in a hole. Customer Service tried every way … →

“Purple Hybrid (f.k.a. Purple.2) - 409945 (Terrible Customer Service)”

• The Purple Hybrid model by Purple

Posted by Robert from Colorado Springs, CO on October 30, 2019

This isn't about the bed so much as it's about the value and the customer service experience. I purchased one of these mattresses last year, and then donated it when I moved to another state. I decided - big mistake - to purchase another one. The delivery process was opaque … →

“Restwell (Canada) - 418926 (Broke within a year. Horrible customer service)”

• The Restwell (Canada) brand

Posted by Trevor from North Vancouver, BC on December 11, 2019

The morons at Restwell actually expect the customer to drop the mattress off at the warehouse for inspection when the springs broke along the edge and we made a warranty claim. Hey Restwell, what are we suppose to sleep on after we’ve dropped the mattress off? Oh, and how do … →

“Sleep Number - 471907 (Lots of hype and less quality of life)”

• The Sleep Number brand

Posted by Anthony from Westover, MD on August 4, 2020

Purchase our second select comfort in 2015 First one in 1997. We discarded the first one because the topper needed to be cleaned and it was not able to be. The company wanted to sell new ones. So after deciding to get the one with separate controls the nightmare began. … →

“Vi-Spring Viceroy - 500020 (Awful service and awful bed)”

• The Vi-Spring Viceroy line by Vispring

Posted by Jessica on December 16, 2020

Avoid at all costs. Unreliable delivery. Defective bed. And now embarked on a 6 months super deceptive journey for the company is avoiding fulfilling the guarantee despite of having recognized the defect. Immense rip off →

“Dynasty - 506602 (I have had this mattress for one night and it's terrible)”

• The Dynasty brand

Posted by Peter M from Wilson, NY on January 17, 2021

The mattress is the hardest mattress I ever had I wish I never bought it. I now have to put a padded Mattress cover on it One day old and my husband can't even lay on the bed. What a waste of $1400.00 Plus the delivery guys called the day … →

“Restonic Visionary - 527308 (Poor Service with destroyed mattress)”

• The Visionary model from the Restonic line by Restonic

Posted by Christie S from Cypress, TX on May 10, 2021

This has been the hardest company to work with. My mattress was delivered by 2 gentleman contracting through the the DUMP. These gentleman had my mattress folded in half with a sting around it. So with that being said me and my partner roll to the middle. I have placed … →

“Air-Pedic - 582036 (Unbelievable Bed)”

• The Air-Pedic brand

Posted by John from Quincy, MA on July 10, 2022

Discovering this bed was completely life changing. No more waking up throughout the night or having back and neck pain. The 3 panels make a huge difference and it feels so plush even having the bed at the highest firmness setting. We tried Saatva and a memory foam mattress from … →

“Doctor's Choice by Denver Mattress - 592930 (Mattress All Squished up with threads hanging)”

• The Denver Mattress Doctor's Choice line by Denver Mattress Brand

Posted by MaryAnn from Denver, CO on October 18, 2022

I just got the mattress but was disappointed with its delivery condition. However they had it in the truck, it was squished and not flat. The delivery people told me it would take a hour or two for it completely resume its shape and fluff up. That appears to be … →

“Big Fig - 607200 (Wish I could have adjusted to the BigFig)”

• The Big Fig model by Big Fig

Posted by Amy from Denver, CO on March 2, 2023

I ordered a king mattress & king adjustable base with White Glove delivery. In theory the 'White Glove' delivery should have prevented any serious issues. Sadly, this was not the case. First, the deliverymen had no idea how to assemble the adjustable base & left some parts out. (It'd help … →

Store Reviews

Praise for Delivery Service

“Nicholls Furniture inMarion,OH - 1755 (Concerned Consumer)”

• Purchased from Nicholls Furniture (Marion, OH)

Posted by Cheryl T from Cardington, OH on December 10, 2012

WARNING!!! Do NOT buy furniture from this company. We purchased a couch and love seat recliner set from this company. Upon delivery, the love seat was broken. The delivery company took it back and replaced it. Within two weeks, both cushions on either end of the couch were coming apart … →

“Brielle Furniture inSea Girt,NJ - 1014 (no warning)”

• Purchased from Brielle Furniture (Sea Girt, NJ)
• The Shifman brand

Posted by Bill I from New York, NY on December 9, 2009

very nice store employees, bed testing, etc. →

“Sleep King inSarasota,FL - 1539 (Great Buying Experience)”

• Purchased from Sleep King of Florida (Sarasota, FL)
• The ComforPedic line by Simmons

Posted by Thomas P from Sarasota, FL on May 9, 2012

Excellent experience, we bought a queen set from sleep king. We got a great value for our money from sleep king, and best of all, they give outstanding customer service. The deliver was on time, nice guys, quick and friendly. The store also gave us a comfort exchange which turned … →

“Mattress Firm - 1523 (Great Customer Service - They Really Do Want You to Sleep Happy)”

• Purchased from Mattress Firm

Posted by Tula B from Minneapolis, MN on March 27, 2012

Mattress Firm gives a satisfaction guarantee for 100 days. I am a picky shopper; any store that offers a 100 day guarantee or your money back (minus the pickup fee which is fair) gets my service every time. I definitely used this policy to my satisfaction. Our salesman was very … →

“Bed Pros Mattress inSarasota,FL - 1503 (Great Customer Service / Quality Products)”

• Purchased from Bed Pros (Sarasota, FL)
• The TEMPUR-Pedic brand

Posted by Mary B from Sarasota, FL on February 26, 2012

Russ went above and beyond to make sure I was getting the best deal on a Tempur-Pedic mattress. His committment to customer service is more than I ever expected. He made the process hassle free, offered great pricing, andprovided a fast delivery. I highly recommend this store and will definitely … →

“Payless Furniture inLawrence,KS - 1458 (Great service and great product!)”

• Purchased from Payless Furniture (Lawrence, KS)

Posted by Sarah T from Lawrence, KS on November 12, 2011

I was new to town, I asked around and found that PayLess had a good selection and wasn't outragously priced so I went in and the sales person made me feel comfortable and at home. He helped me determine what I needed and got it to my apartment the very … →

“BedMart inRedmond,OR - 1785 (great service)”

• Purchased from BedMart (Redmond, OR)

Posted by Less C from Woodburn, OR on January 4, 2013

Had great service and very patient. Also the delivery guys were awesome. will definitely shop there again. Sending all of my friends and family there. customer service was better then anywhere else I had been. →

“Mattress Firm inDillon,CO - 1790 (Good experience)”

• Purchased from Mattress King (Dillon, CO)
• The Beautyrest brand

Posted by Steve C from Long Beach, CA on January 8, 2013

No pressure and no trying to get us to buy a more expensive model. He was friendly and efficient. Bought during sale so price was good. Good experience. Would recommend. We ordered on a Sunday and had delivery on Tuesday. Dispatch called night before to give us a window and … →

“Exclusive Furniture inHouston,TX - 1442 (Happy Buy)”

• Purchased from Exclusive Furniture (Houston, TX)
• The Serta brand

Posted by Sher A from Houston, TX on October 16, 2011

Exclusive furniture customer service reps were very professional, he knew a lot about the products inside of the store and the prices were very affordable. I also had my furniture delivered to me within two days of my purchases. They set up my furniture in no time and there was … →

“Denver Mattress - 1800 (They deliver !)”

• Purchased from Denver Mattress

Posted by Susan O from Huntington, IN on January 20, 2013

Nice showroom and the salespeople were honest and friendly. I had a problem with another company that I purchased a bed through as they claimed it would not fit up my stairs when they got to my house. Well, Denver Mattress guaranteed they could do the job. I bought the … →

“The Brick inKirkland,QC - 1391 (Great customer service)”

• Purchased from The Brick (Kirkland, QC)

Posted by Kim W from Pierrefonds, QC on September 2, 2011

Nice variety of furniture and pricing is fair for the quality. Sales staff is very personable and the customer service on the phone was great! 1st delivery from the Brick store left a lot to be desired; spoke in Russian so that we could not understand what they were saying, … →

“Furniture Warehouse inWest Jordan,UT - 1371 (Amazing Customer Service)”

• Purchased from Furniture Warehouse (West Jordan, UT)

Posted by Eden W from Eagle Mountain, UT on August 15, 2011

My husband and I bought a mattress and box set that was on sale and after we bought it we found out that if you Like their FaceBook page you can get free delivery. I wasn't sure I would still qualify since we bought the mattress pretty much at the … →

“Ortho Mattress inVentura,CA - 1804 (Ortho Mattress Ventura Awesome!)”

• Purchased from Ortho Mattress (Ventura, CA)

Posted by Barry G from Ventura, CA on January 22, 2013

Shopped around for new mattress. Went to Ortho, Sue-Z the Manager provided us the right types of mattresses to try based on our needs. Purchased the next week. The service, price and delivery accuracy was spot on! Now we're back to getting a great night sleep. →

“Art Van Furniture inFlint Charter Township,MI - 1810 (Atrocious mattress)”

• Purchased from Art Van Furniture (Flint Charter Township, MI)
• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by David B from Flushing, MI on January 26, 2013

We contacted Art Van, a man measured, and said it needed to be 1/8 inch worse before they would do anything. For a business to squirm out of satisfying an upset customer in this way, is almost beyond belief. 1/8 inch made the difference of replacing a faulty mattress to … →

“Mattress Firm inNew York,NY - 1019 (Sleepy's on Canal St: Buy a Mattress and Get a Lifestyle Critique as Well)”

• Purchased from Sleepy's (New York, NY)
• The CelebrityBed model from the TEMPUR Collection line by TEMPUR-Pedic

Posted by M T from San Francisco, CA on December 13, 2009

Great location. Annoying salespeople. You get their life stories and their commentary on, er criticisms, of your lifestyle. →

“Alamo Bedding inSan Antonio,TX - 1012 (Alamo Bedding, McCullough Ave, San Antonio)”

• Purchased from Cantwell Sleep Stores (San Antonio, TX)
• The Cantwell brand

Posted by Cyndi M from San Antonio, TX on December 8, 2009

Of course it has been 17 years since we were shopping for this mattress. I do remember the sales person was very helpful and did not try to "trade me up" to a fancy pillow top - he just listened to my and my daughter's description of what we were … →

“Mancini's Sleepworld inMountain View,CA - 1007 (Mancini's )”

• Purchased from Mancini's Sleepworld (Mountain View, CA)
• The Serta brand

Posted by Russell N from Los Altos, CA on December 6, 2009

Very friendly and helpful. Next day delivery. Set up was quick and professional. →

“Mattress Firm inSan Francisco,CA - 1027 (sleep train)”

• Purchased from Sleep Train (San Francisco, CA)
• The Beautyrest World Class (Pre-2014) line by Beautyrest

Posted by Jean C from Atlanta, GA on December 21, 2009

i was really hesitant to spend so much money on a bed, so i went back a few times and kept trying out the bed i eventually bought. i was worried that it wouldn't get worn in and would be too stiff or it would get too worn in and … →

“Mancini's Sleepworld inMountain View,CA - 1023 (bait and switch)”

• Purchased from Mancini's Sleepworld (Mountain View, CA)
• The Cannon Sleep brand

Posted by Trey P from Los Altos, CA on December 13, 2009

Because mattress shopping is so painful, I called to order a second kid's mattress like the one I bought from them a year before. They complied but failed shipped me a private label mattress from an unknown brand. When I called them to complain, they didn't think they needed to … →

“Sleepy's - 1311 (Great online purchase!)”

• Purchased from Sleepy's
• The OriginalBed model from the TEMPUR Collection line by TEMPUR-Pedic

Posted by D. B from Brockton, MA on May 27, 2011

I was shopping for two twin Tempur-Pedic OriginalBed mattress sets. The different stores I looked at all had the same price, but Sleepys offered two free Temper-pedic Symphony pillows with any mattress purchase. I got four free with my purchase! I also found the set priced $50 lower online at … →

“Satellite Store inCleveland,GA - 1260 (Best Mattress Price)”

• Purchased from Satellite Store (Cleveland, GA)

Posted by Hubert G from Cleveland, GA on February 19, 2011

I shopped all around, tried out many mattress sets, the price here was 50% less for the same features! In other words I wasted a lot of gas by not going here first. 5 stars all around! Sales people were knowledgeable and helpful. Delivery guys were super nice and good … →

“Dreamland inOklahoma City,OK - 1064 (Mattress Noises)”

• Purchased from Dreamland (Oklahoma City, OK)

Posted by Michael H from Oklahoma City, OK on August 3, 2010

Good Store, good prices, good service and delivery but it squeaks and makes other noises. →

“The Healthy Bed Store inFolsom,CA - 1495 (Above and Beyond Customer Service!)”

• Purchased from Healthy Bed Store (Folsom, CA)
• The Beautiful model from the Pure LatexBliss Couture Collection line by Pure Talalay Bliss

Posted by Sheila S from Fair Oaks, CA on January 24, 2012

I bought a clearance, top-of-the-line, Simmons innerspring mattress from a huge mattress retailer here in Northern California. After a few weeks I became disillusioned with the mattress for many reasons, primarily because it was defective, and decided I would return it. Before I went to return it I mattress shopped, … →

“Mattress City inEverett,WA - 1449 (Perfect mattress set, excellent service!)”

• Purchased from Mattress City (Everett, WA)
• The Emerald brand

Posted by Carrie B from Everett, WA on November 1, 2011

I had been to five or six mattress stores between Marysville and Everett and really wasn't sure about where to take the $$ plunge and actually go through with the purchase of my first new mattress. The couple that owned this store were very informative and demonstrated transparency as they … →

“Mattress Retreat inPleasanton,CA - 1455 (Great Customer Service)”

• Purchased from Mattress Retreat (Pleasanton, CA)
• The Englander Posture Support line by Englander

Posted by Kristal S from Pleasant Hill, CA on November 10, 2011

Mattress Retreat is a unique store with different mattress brands, Customer Service is great and i even got a phone call a few day later to see how i was sleeping. He has good selection of beds. The delivery boys were on time and wore shoe covers when they walked … →

“Mattress Source inColumbia,SC - 1201 (Mattress Source gave me sweet dreams)”

• Purchased from Mattress Source (Columbia, SC)
• The Cloud Luxe (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic

Posted by Tim W from Columbia, SC on December 31, 2010

I came in the store, after only doing a small amount of browsing elsewhere, and was completely opposed to Tempurpedics. The manager of the store was so knowledgeable and helpful he completely changed my mind about them. He showed me other options (pillow top, latex, and memory foam) while informing … →

“Mark's Mattress Direct inGrand Rapids,MI - 1126 (A+ all the way around)”

• Purchased from Mark's Mattress Direct (Grand Rapids, MI)

Posted by Renee W from Saint Joseph, MI on October 6, 2010

Excellent Selection, Price, Customer Service and Delivery. The personel was very knowledgable and the delivery person extremely professional. I would highly recommend them to anyone and will return. I believe they now have multiple locations which will be beneficial to us as well. Thanks Mark's Matress Direct, you made the … →

“Mattress Source inColumbia,SC - 1185 (Excellent Sales Experience)”

• Purchased from Mattress Source (Columbia, SC)
• The Stearns & Foster brand

Posted by John S from Irmo, SC on December 15, 2010

In today's world that is quick to bad mouth a company, I felt the need to express the wonderful experience that we received from Mattress Source. My wife and I visited the store on Harbison Blvd. and dealt with the manager, Ryan. The selection to choose from was more than … →

“Hanks Fine Furniture inTexarkana,TX - 1162 (Great shopping experience)”

• Purchased from Hank's Fine Furniture (Texarkana, TX)
• The Beautyrest brand

Posted by Nancy B from Texarkana, TX on November 17, 2010

Jim Johnson and his employees are a wonderful team of young people who goes above and beyond to assist the needs of their customers. I had a wonderful shopping experience without high pressure for sale (customer satisfactory was foremost). As needs arise I will shop their store in the future. … →

“Mark's Mattress Direct - 1141 (BEST NIGHTS SLEEP)”

• Purchased from Mark's Mattress Direct
• The Eclipse brand

Posted by Jason S from Greenville, MI on October 21, 2010

Mark and his staff were very patient and helpful. I did my fair share of shopping(Artvan, Sleep Doctor, J Stevens, Sams Club and a few more) Mark Mattress was the highest quality and best price. I even referred some of my family and co-workers to the store and they all … →

“Mattress Firm inKennesaw,GA - 1261 (Could not be more pleased!)”

• Purchased from Mattress Firm (Kennesaw, GA)
• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by K. P from Acworth, GA on February 20, 2011

When shopping for a new mattress set for our son, we had several places in mind to look. Our third stop was to be Mattress Firm. When arriving at your store in Kennesaw, GA on 2/13/2011, we were welcomed by two sales associates, Lance and Chris. They were helpful yet … →

“Factory Mattress - 1190 (Awesome Experience!)”

• Purchased from Factory Mattress
• The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic

Posted by Lianne E from Matthews, NC on December 24, 2010

I went in Factory Mattress in Pineveille as my friend just bought a Tempurpedic bed there. She was very pleased, so I went there, too. My salesperson, Johnny was sooooo nice. I was not very educated on Tempurpedic beds, but I learned alot. I now have my bed and pillows … →

“Saatva - 1592 (Top of the Line Customer Service)”

• Purchased from Saatva
• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Nancy S from Escondido, CA on July 28, 2012

The entire process was a breeze. I was treated with respect and professionalism. Questions were answered promptly and answers were easily understood. This company sells a quality product and wants their customers to be happy. Don't hesitate to buy from them if you're looking for a fabulous mattress at a … →

“Just Mattresses - 1637 (Great Staff)”

• Purchased from Just Mattresses
• The Beautiful model from the Pure LatexBliss Couture Collection line by Pure Talalay Bliss

Posted by Tim M from Prairieville, LA on September 14, 2012

Bridgette was amazing. Call her and she will help you get the right mattress for you. I was alittle tentative at first about the prices of the mattresses, but she was able to give the right information for me to make the informed decision on our investment. Delivery was smooth … →

“Seaboard Bedding inMyrtle Beach,SC - 1831 (ABOVE AND BEYOND YOUR EXPECTATIONS)”

• Purchased from Seaboard Bedding (Myrtle Beach, SC)

Posted by Tori P from Myrtle Beach, SC on February 14, 2013

This was by far the best shopping experience I've EVER had! Kurt was amazingly patient as I decided on pieces, then changed my mind, and then changed my mind back to my original pieces. He made the numbers work for my budget. Financing was quick and easy. He even delivered … →

“Sweet Dreams Mattress - 1642 (The Best EVER)”

• Purchased from Sweet Dreams Mattress
• The Beautyrest Black (Pre-2016) line by Beautyrest

Posted by Stacy S from Trumbull, CT on September 22, 2012

In this day and age, dealing with faceless people through the Internet can be a very iffy thing. We practice due diligence, investigating and researching but even then, it's "buyer beware." Through the magic of phony but carefully put together websites that look so professional, it's easy to get fooled … →

“Sweet Dreams Mattress inMooresville,NC - 1655 (Now we will ALWAYS have Sweet Dreams!)”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)
• The Savant Plush model from the Serta iComfort (Pre-2017) line by Serta

Posted by Kristen C from Mooresville, NC on September 28, 2012

We recently purchased the Serta iComfort Savant Adjustable bed from Sweet Dreams and could not be happier! The delivery was flawless and we had our bed set-up and ready to relax on in a matter of 10 minutes. I tend to toss and turn a lot while I sleep at … →

“Home Furniture inCollinsville,IL - 1720 (Wonderful Experience)”

• Purchased from Fredman Brothers (Collinsville, IL)

Posted by Eva G from Trenton, IL on November 13, 2012

Best place to buy furniture in metro east and not deal with the big brand store. Sales people are knowledgeable and eager to help. Plus home delivery. Shop in Collinsville for the best deals. →

“Mattress Store inAnnapolis,MD - 1847 (Awesome!! 5+ Stars.)”

• Purchased from Mattress Store (Annapolis, MD)

Posted by Alaina S from Annapolis, MD on March 3, 2013

Just one of the most wonderful shopping experiences I have had in a long time. It was so nice to encounter a very professional and knowledgeable sales woman who did not once make me feel stupid, rushed or pressured. The selection was great, the prices were fair, the bed I … →

“BILTRITE Furniture-Leather-Mattresses inGreenfield,WI - 1549 (Great Product, Value, Experience)”

• Purchased from BILTRITE Furniture-Leather-Mattresses (Greenfield, WI)

Posted by Megan M from Milwaukee, WI on June 6, 2012

We had a great experience at BiltRite. I feel compelled to review after a visit with my parents. My Dad has low vision and a difficult time getting around. We really wanted him to pick out his own mattress. Again, our experience was amazing! Randi effortlessly made us all feel … →

“It's Bedtime inSilverdale,WA - 1939 (Exceptional buying experience from a local small business)”

• Purchased from It's Bedtime (Silverdale, WA)

Posted by Robert H from Kent, WA on June 27, 2013

My wife and I were in the market for a bed to replace the 20 year old mattress that had been causing us pain for the last year. Researching new mattresses can be a very frustrating endeavor and we had already visited several other mattress stores when we walked into … →

“City Mattress inWest Palm Beach,FL - 2060 (Best Place to Buy a Mattress)”

• Purchased from City Mattress (West Palm Beach, FL)

Posted by Eddie H from Fort Lauderdale, FL on November 23, 2013

I have bought several different bedding sets from city mattress and have always had a great experience with everything from the sales staff to the delivery. I wouldn't shop anywhere else. →

“Michaelis Mattress inColumbia,SC - 2069 (WOW! great service)”

• Purchased from Michaelis Mattress (Columbia, SC)

Posted by Pat C from Blythewood, SC on December 10, 2013

After calling and comparing other mattress stores, on a BAD cold raining day, I ordered over the phone, paid over the phone, had it delivered the same day without leaving my house …my family and company arrived that same night and had a great nights sleep. Thank you for such … →

“Mattress Firm inSchaumburg,IL - 2085 (mattress shopping ,, UGH !! )”

• Purchased from Back To Bed (Schaumburg, IL)

Posted by Nancy K from Hoffman Estates, IL on January 4, 2014

great experience!. I've needed a new mattress for years and kept putting it off because I hated the thought of mattress shopping. We have mattress stores within a mile of our home so i decided to spend an afternoon going to each one hoping it wouldn't be too painful. Searching … →

“Mattress Express inNashville,TN - 2098 ("Caught between the Store and the Manufacturer")”

• Purchased from Mattress Express (Nashville, TN)

Posted by Kathryn H from Nashville, TN on January 15, 2014

I have no complaints about the store. The staff were quite pleasant, and the person from whom I ordered my mattress set seemed to go out of his way to help me. Here's the problem: this person, like myself, did not have the opportunity to see or lie on the … →

“Sweet Dreams Mattress & Furniture inCornelius,NC - 2119 (The Extra Mile)”

• Purchased from Sweet Dreams Mattress (Cornelius, NC)

Posted by Kay from Cornelius, NC on February 1, 2014

I appreciate how Steven went out of his way to make sure my bed and the frame were set up properly. He had to make two trips to my home and call around to find what I needed but he didn't give up until he accomplished the task. He also … →

“Sweet Dreams Mattress & Furniture inCornelius,NC - 2120 (Excellent, professional service! )”

• Purchased from Sweet Dreams Mattress (Cornelius, NC)

Posted by Gina from Cornelius, NC on February 3, 2014

The entire buying experience was wonderful, from the assistance by the sales team, to the timely delivery of our 2 sets of mattresses. I will definitely shop here again, and refer my family and friends to visit this store!! →

“Sweet Dreams Mattress inMooresville,NC - 2138 (So Nice! )”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by Aaron from Vero Beach, FL on February 10, 2014

We bought a Temper Pedic Cloud LUXE from Sweet Dreams. I can not believe I waited so long to pull the trigger. I was being cheap. This bed is amazing and worth every penny! Greg was very knowledgeable and went out of his way to make it easy to do … →

“None - 2142 (Finally! A Great Night's Sleep!)”

• Purchased from City Mattress (Cheektowaga, NY)

Posted by John from Buffalo, NY on February 12, 2014

Exceptional service and prompt delivery of our pranayama mattress. Slept great last night and woke up pain free for a change! Great product selection on the showroom floor, excellent service, and prompt delivery of the mattress the next morning made this transaction a winner in my book. Thank you so … →

“City Mattress inNorth Palm Beach,FL - 2217 (Very Pleased! )”

• Purchased from City Mattress (North Palm Beach, FL)
• The RedBed brand

Posted by Elaine from Jupiter, FL on April 5, 2014

Dear City Mattress, Yesterday, after going to many mattress stores to buy a new bed, our final stop was City Mattress. I want to compliment you on our entire experience, from the moment we walked into the store until the the bed was delivered and set up. Vicki, our sales … →

“Sleep Dreamzzz inBurlington,ON - 2221 (Above And Beyond Expectations)”

• Purchased from Sleep Dreamzzz (Burlington, ON)

Posted by Ernie from Burlington, ON on April 16, 2014

From the time I purchased my mattress at the store to the ultra delivery to my home, everyone was ABOVE AND BEYOND, especially the delivery crew. They were quick, efficient, polite and removed their shoes while in my home, then they removed ALL mattress wrapping and left as if they … →

“MyErgoBed - 2500 (No Service)”

• Purchased from MyErgoBed

Posted by Joe from Tickfaw, LA on July 3, 2014

We purchased an ErgoBed in March. It was delivered as promised but that is where it ended. We were promised by the slick salesman 2 pillows and a set of sheets. I sent several messages to the salesman but no reply. When Melanie sent a message asking how the bed … →

“Gardner White Furniture inWarren,MI - 2528 (High & Dry in Warren)”

• Purchased from Gardner White Furniture (Warren, MI)

Posted by Richard J from Warren, MI on August 1, 2014

Initial day of purchasing bed was good as was the saleslady. We bought the extra cover for the mattress that would give us 6 months to try the mattress. After 3 months we went back to exchange for softer mattress. Salespeople were rude and din't seem to know what we … →

“Eldridge Furniture inOntario,OR - 2656 (good store to shop)”

• Purchased from Eldridge Furniture (Ontario, OR)
• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by T from Fruitland, ID on September 26, 2014

not their fault they have had crappy mattresses. hopefully the 4th one will work! Family run business and they do care about your purchases made. VERY, VERY helpful delivery people. I may not shop here for mattresses any more but other furniture I will →

“Cardi's Furniture & Mattress - 2662 (Easy Decision)”

• Purchased from Cardi's Furniture & Mattress
• The Maywood Park Visco Latex Super Pillowtop Plush model from the Beautyrest Exceptionale line by Beautyrest

Posted by Zachary T from Groton, CT on October 4, 2014

The salesmen, Jon, was extremely professional and knowledgeable. I had done all the homework before I went to the store. I researched online, I shopped on amazon and I had visited other stores. We had a budget, a product and we knew what we should be getting for our money. … →

“Lebeda Mattress Factory inCedar Rapids,IA - 2713 (Great service and product)”

• Purchased from Lebeda Mattress Factory (Cedar Rapids, IA)

Posted by Brandon from Cedar Rapids, IA on November 15, 2014

Wonderful service, from start to finish. Salesman, Barry, was extremely nice and profoundly honest. He recommended a great mattress and looked out for our bottom line. He was pleasure to deal with. As were the two lebeda delivery men. They showed up on time and quickly setup my mattress with … →

“Sleepy's - 1839 (Pleased With Saleman)”

• Purchased from Sleepy's

Posted by Joyce F from Staunton, VA on February 19, 2013

The delivery was as promised and was well done. I did have a problem with what I got but Sleepy's handled it in a very professional way and made sure I got what I asked for. Justin the salesmen went above and beyond to help me. I would recommend this … →

“Mattress Capital inPalm Coast,FL - 1420 (Good service and a great deal)”

• Purchased from Mattress Capital (Palm Coast, FL)
• The Englander 21st Century line by Englander

Posted by Robert W from Palm Coast, FL on September 18, 2011

I got a super good deal on a floor model Englander 21st Century that turned out to be a superior mattress. My experience may not be typical. I went there to buy a Simmons BeautyRest, a very well known high end mattress. They didn't have any. They had mostly mid-priced … →

“Ortho Mattress inVentura,CA - 2823 (Great Sales and very Pleseant Sales People. Great Quality )”

• Purchased from Ortho Mattress (Ventura, CA)

Posted by Susan C from Ventura, CA on March 6, 2015

We previously purchased an Ortho Bed from your Goleta Store. We knew going into Ventura's store we would have a good experience which we did. Susie was very pleasant and very nice to do business with →

“Urban Mattress inAurora,CO - 2708 (Urban Mattress)”

• Purchased from Urban Mattress (Aurora, CO)
• The Dr Breus Bed (IBC) line by International Bedding

Posted by M from Aurora, CO on November 8, 2014

This family-run store was a good place to shop. They were friendly, knowledgeable, eager to help, and had a great delivery team. →

“Sweet Dreams inMonticello,MN - 3047 (best purchase I have made in a while )”

• Purchased from Sweet Dreams (Monticello, MN)

Posted by Valorie from Big Lake, MN on November 11, 2015

great quality beds at a reasonable price. Nice people to work with. Good delivery service. Best bed I have ever had and best nights sleep I have ever had. I will shop no where else ever for a mattress. this place is great! →

“Mattress Brothers inRiverside,CA - 3497 (Best value and service)”

• Purchased from Mattress Brothers (Riverside, CA)

Posted by Marilyn from Riverside, CA on December 5, 2016

We shopped at other stores for a mattress. Mattress Brothers on Tyler, Riverside gave us the best price for our bed and mattress. We were surprised at the hundreds of dollars we saved. The owner, James and salesman, Rob went well beyond our expectations to help us install the bed … →

“Fendon's Furniture inBishop,CA - 3440 (Happiness is a new sofa)”

• Purchased from Fendon's Furniture (Bishop, CA)

Posted by Harry from Independence, CA on October 18, 2016

Needing a new sofa, I stopped in at Fendon's Furniture about two weeks ago. I forgot the name of the lovely lady who served me, she has been with Fendon's for many years and was totally delightful. I told her what I was looking for, and we walked all over … →

“Sweet Dreams Mattress inMooresville,NC - 3198 (Wonderful Experience)”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by Ann from Mooresville, NC on May 16, 2016

Received great service (and great mattress) from this store. Very nice, knowledgeable, helpful sales staff & delivery staff! They are tops! Super fast delivery and set-up. Completely satisfied with our purchase. Was able to get everything we needed - Mattress, frame, headboard, protector. →

“Sears - 3346 (Great service)”

• Purchased from Sears

Posted by Rebecca from Morrow, GA on August 28, 2016

Did research and knew which bed that we wanted. The sales person was very knowledgeable about the product. He was a great help in the purchase. Sears handled the delivery and set up of the new bed and they took the old one away. I've seen too many mattresses on … →

“Mattress 1 One inLeague City,TX - 3567 (GREAT Experience !!!)”

• Purchased from Mattress 1 One (League City, TX)

Posted by James from League City, TX on January 21, 2017

My wife and I had been looking for a new mattress. We went online and seen some bad reviews for a few places Mattress One being one of them. I like to see if things are real, so we went in almost expecting the worse. To a pleasant surprise we … →

“Mattress Firm inHixson,TN - 3590 (Helpful Salesman, Great price, great delivery)”

• Purchased from Mattress Firm (Hixson, TN)

Posted by Dave from Hixson, TN on February 9, 2017

Samuel listened to what I needed and made suggestions, and let me shop IN PEACE. That is important to guys...we want opinions, help when needed, and a good deal. This salesman did just that. He worked within my budget. Most of all, he gave me details to decide on the … →

“PJ's Sleep Shop inPortland,OR - 3593 (Excellent)”

• Purchased from PJ's Sleep Shop (Portland, OR)

Posted by Jim from Saint Helens, OR on February 12, 2017

I live in rural Portland, and I have clean white carpets. Your delivery guys were excellent, attentive and courteous. A real pleasure. Delivery, was 4 days ago, and I am sleeping like,"being on a cloud". MANY THANKS →

“Mattress 1 One inSpring Hill,FL - 5072 (I went to the dentist and bought a bed.)”

• Purchased from Mattress 1 One (Spring Hill, FL)

Posted by Mary from Spring Hill, FL on September 10, 2018

As I was leaving my dentist's office, I noticed a Mattress One Store right next door. Since I needed a new bed, I decided to stop in just to see what was available. I had been thinking about getting an adjustable bed for a while because I have swelling in … →

“JCPenney - 5082 (Floor sample size is not what you get upon d)”

• Purchased from JCPenney

Posted by MsNavas from Spring Hill, FL on September 12, 2018

Sales guy was great. The problem was the product and not the service. Even the delivery guys were great. The mattress and adjustable base we're 'fair' products and nothing else. →

“Sweet Dreams Mattress inMooresville,NC - 5117 (Great store service. Salepeople are veryvknowledgeable. ...)”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by Sherrie from Mooresville, NC on September 25, 2018

Great store service. Salepeople are veryvknowledgeable. Delivery guys were wonderful! Am soon going to buy more mattresses from them. →

“Blackberry Creek Mattress Outlet inBoone,NC - 5087 (ASAP)”

• Purchased from Blackberry Creek Mattress Outlet (Boone, NC)

Posted by Larry from Zanesville, OH on September 15, 2018

Needed a mattress for granddaughter ASAP. I called from Ohio and Chelsey made it happen and got it delivered even though Boone NC was dealing with Hurricane Florence. Larry →

“City Mattress inNaples,FL - 4721 (perfect purchase experience)”

• Purchased from City Mattress (Naples, FL)

Posted by zina from Fort Myers Beach, FL on June 8, 2018

one of my best purchase experiences ever. katie and dave were extremely helpful, polite and accommodating, despite many questions and special requests. we got a good product at a very good price. delivery was smooth and professional. all in all, it could not have been better. →

“Sleep King inGulfport,MS - 3664 (Best prices and best selection of mattresses)”

• Purchased from Sleep King (Gulfport, MS)

Posted by Chris from Gulfport, MS on March 8, 2017

First, nice local people. Nice showroom with best mattress selection. We went to several places on the Coast and found best prices here. They delivered when convenient for us. Sorry sir, I didn't remember your name, but you were VERY nice to deal with. →

“Arnold Furniture inArnold,PA - 3699 (Hidden Gem in Arnold, PA)”

• Purchased from Arnold Furniture Company (Arnold, PA)

Posted by J from New Kensington, PA on March 20, 2017

Bought many items previously for a family member, one being mattress/box springs Excellent sales and service. In market for new mattress/box springs- went first to Arnold Furniture, looked into other mattress stores, etc. was not pleased. Went back to Arnold Furniture to purchase new mattress/ boxsprings. They have excellent sales/ … →

“Denver Mattress inLas Cruces,NM - 3708 (best mattress shopping experience ever)”

• Purchased from Denver Mattress (Las Cruces, NM)

Posted by clay from Las Cruces, NM on March 27, 2017

When I walked in the store I was greeted immediately. I was asked what I was in need of and like he read my mind jeremy knew exactly what I needed. I purchased a Dr's choice plush in a king size, it was delivered the next day by a very … →

“Bedzzz Express inGardendale,AL - 3712 (The salesperson was personal, upbeat and informative. The...)”

• Purchased from Bedzzz Express (Gardendale, AL)

Posted by Kathy on March 29, 2017

The salesperson was personal, upbeat and informative. The delivery was right on time and the young men who delivered were efficient, quick, and happy. They did a great job and should be told how much I appreciated them. →

“Mattress Express inCornelius,NC - 3726 (Best mattress store to purchase in Lake Norman)”

• Purchased from Mattress Express of Lake Norman (Cornelius, NC)

Posted by Ann from Cornelius, NC on April 8, 2017

My husband and I shopped many other mattress stores in the area. We stopped in Mattress Express. The store is very nice, very friendly and a home type feel. The salesperson Neal was great to deal with and very knowledgeable about all the products. The delivery was within an hour … →

“Sweet Dreams Mattress & Furniture inCornelius,NC - 3735 (We had to do a swap on our tempur mattress bases which we...)”

• Purchased from Sweet Dreams Mattress (Cornelius, NC)

Posted by Sathia from Charlotte, NC on April 13, 2017

We had to do a swap on our tempur mattress bases which were too high for our newly custom built bed frame and a swap on the color of the bed frame for our guest bed. The swap was easy and inexpensive plus the delivery crew, Chuck and Will were … →

“Hank's Fine Furniture inRogers,AR - 3751 (The service was great)”

• Purchased from Hank's Fine Furniture (Rogers, AR)

Posted by Arthur from Decatur, AR on April 23, 2017

Jacob went above the call of duty to help me load my mattress and bed frame. I really appreciate all the hard work that everyone I dealt with put into the sale. →

“Ashley Furniture HomeStore inOpelika,AL - 3842 ("a Mattress is the most important piece of furniture")”

• Purchased from Ashley Furniture (Opelika, AL)

Posted by John from Opelika, AL on June 20, 2017

Vicki told us while shopping for bedroom furniture that to remember "your mattress is the most important piece of furniture in your entire home". And now after having our mattress for several months I have to say she was right. She was able to guide us after she spoke with … →

“Lebeda Mattress Factory inAmes,IA - 4744 (Excellent products and service to match)”

• Purchased from Lebeda Mattress Factory (Ames, IA)

Posted by Jacob from Ames, IA on June 12, 2018

My wife and I have purchased two beds and a top mattress in this store since 2005. In all cases we got honest advice and excellent service from Laman Alvarez, the manager. Recently, we started to experience back and joint pain when sleeping on our 8 year old king mattress … →

“Blackberry Creek Mattress inBoone,NC - 3860 (Excellent Experience with Blackberry Creek Mattress)”

• Purchased from Blackberry Creek Mattress Outlet (Boone, NC)

Posted by JM from Fleetwood, NC on June 30, 2017

I can highly recommend Blackberry Creek Mattress for high quality products, excellent service and customer care. I did my research when selecting a new mattress and decided on a specific Tempurpedic model. I then found that Blackberry Creek Mattress was the only Tempurpedic dealer in my area. I contacted Blackberry … →

“Mattress Direct inBaton Rouge,LA - 3908 (Matthew was very knowledgeable and patient with us.)”

• Purchased from Mattress Direct (Baton Rouge, LA)

Posted by Dean H from Baton Rouge, LA on July 28, 2017

I would buy another mattress from Matthew. The delivery was also done very well. Just a great experience! →

“Lee's Furniture inLake Wales,FL - 3957 (great customer service)”

• Purchased from Lee's Furniture (Lake Wales, FL)

Posted by frank from Anaheim, CA on August 27, 2017

i live in calif and did my purchasing on the phone my window of time was limited since i would only be in fl. for 3 days Sheri sent me pictures we set up delivery and then came the best part the 2 men who delivered were the most professional … →

“Mattress & More inElizabethtown,KY - 3975 (Excellent customer service)”

• Purchased from Mattress and More (Elizabethtown, KY)

Posted by Mary R from Campbellsville, KY on September 5, 2017

Our salesman was Jason Smith, he was very professional, knowledgeable and helpful in helping us select the best mattress at the best price compared to local competitors prices. We decided on the tempurpedic and it was delivered today, the delivery staff were on time and had the set up complete … →

“Sears inStockton,CA - 3982 (Customer service at it's finest!)”

• Purchased from Sears (Stockton, CA)

Posted by Eleanor from Stockton, CA on September 6, 2017

We got an e-mail from Sears telling us the bed frame would be delivered a week after the bed. I am 83 years old and can not get in and out of a bed that is going to be too low for me. Miguel took a frame from the store … →

“Bedzzz Express inPrattville,AL - 3994 (Nice store clean and neat!)”

• Purchased from Bedzzz Express (Prattville, AL)

Posted by Sylvia from Prattville, AL on September 11, 2017

Mr Lott was knowledgeable and had answers to my questions. The best part was that Mr Lott WAS NOT a pushy salesperson. I would also like to compliment the two delivery men. They were professional, quick and very good natured. →

“Mattress Xperts inOakland Park,FL - 4024 (SERIOUSLY the Best service BAR-NONE)”

• Purchased from Mattress Xperts (Oakland Park, FL)

Posted by Tamara from Pompano Beach, FL on September 30, 2017

If you were to take a look at this stores reviews online, you will see amazing 5 star reviews down the line for this company. Mattress Xperts was my last stop on my mattress buying experience. I had seen all the slick used car tactics one could take for one … →

“Mattress King inHot Springs,AR - 4661 (George was a great salesman)”

• Purchased from Mattress King (Hot Springs, AR)

Posted by Jerry G from Malvern, AR on May 25, 2018

I decided to buy another power bed frame an hour or so later George was so ready to help me and he is a great communicator I will definitely shop this store in the future. I have another purchase in mindl Thanks again George for being so understanding and courteous. … →

“Tarpon Furniture inHudson,FL - 5122 (Sweet Dreams)”

• Purchased from Tarpon Furniture (Hudson, FL)

Posted by Linda from Spring Hill, FL on September 27, 2018

My husband and I stopped by to look for a new mattress. Within a short time we bought a tempurpedic which was a floor model. We were very happy with the comfort and the sale price. Delivery was great and on time. We were very pleased with our sales girl, … →

“Banner Mattress inRedlands,CA - 5216 (We ended up purchasing the first mattress that Fabrizio s...)”

• Purchased from Banner Mattress (Redlands, CA)

Posted by Barb from Rialto, CA on October 29, 2018

We ended up purchasing the first mattress that Fabrizio showed us based on our needs. My parents had recommended Banner Mattress to us many years ago and I will continue the tradition of recommending them to others. We had a very pleasant and hassle free experience while in the store … →

“Sweet Dreams Mattress inDenver,NC - 5222 (Very efficient!)”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Dagmar S from Denver, NC on October 30, 2018

BLake and William were very courteous and efficient all during the delivery and took great care not to damage or mark anything. Their service was excellent in every respect. I did not find any fault with anything they did or said. I wish all our delivery men were as capable. →

“Springfield Mattress inSpringfield,MO - 4408 (Great Mattresses, Better Sleep, Locally made, Best Service!)”

• Purchased from Springfield Mattress (Springfield, MO)

Posted by L. B from Springfield, MO on March 7, 2018

Salesperson was knowledgeable and attentive. Knew all about the mattress and the factory where it was made, Laid on several mattresses until we found the one we liked. We actually learned alot about the mattress, how it was made and the materials used. We stopped a several stores and this … →

“Lebeda Mattress Factory inCoralville,IA - 4042 (Willing to work with you)”

• Purchased from Lebeda Mattress Factory (Coralville, IA)

Posted by Barbara from Iowa City, IA on October 10, 2017

The people at Lebeda did an amazing job to help me find the perfect bed! Not just in the store, but after the purchase as well. I realized that the bed I bought was firmer than what I needed so I contacted the store for help. They were really great … →

“Sleep Station inSt Clair,MO - 4051 (My Sale person was AWESOME)”

• Purchased from Sleep Station (St Clair, MO)

Posted by Weelsby from Lonedell, MO on October 16, 2017

My sales person was very knowledgeable and helpful and found just the right mattress in my price range for me. Delivery was on time and the driver was clean and very friendly. →

“Mattresses Plus More inDenison,TX - 4103 (Thank God)”

• Purchased from Mattresses Plus More (Denison, TX)

Posted by Carol from Denison, TX on November 14, 2017

We went into mattresses and more to see what was offered in a king size mattress. John immediately took us to the most comfortable mattress. The price was excellent and delivery was quick and delivery people were efficient. Over all we love our new mattress and were well pleased with … →

“ABC Warehouse inCadillac,MI - 4146 (Finally a Good Nights Sleep)”

• Purchased from ABC Warehouse (Cadillac, MI)

Posted by Sean from Cadillac, MI on December 1, 2017

After extensive research and visiting 3 other local Stores looking for that Perfect new bed I ended up going back to ABC Warehouse in Cadillac and purchased a King Size TEMPUR-PEDIC - TEMPUR-Cloud LUXE-KING with the adjustable Massage foundation base ,The bed has been Wonderful . The nicest thing about … →

“SleepZone Mattress Center inJohnson City,TN - 4153 (Chris was very helpful. We are extremely pleased with our...)”

• Purchased from Sleep Zone (Johnson City, TN)

Posted by David from Piney Flats, TN on December 6, 2017

Chris was very helpful. We are extremely pleased with our mattress and base. The delivery people were very professional and friendly. It was a great experience. →

“Taylor Furniture inStatesville,NC - 4186 (Excellent customer service, including delivery staff.)”

• Purchased from Taylor Furniture (Statesville, NC)

Posted by Kaye S from Yadkinville, NC on December 11, 2017

Excellent customer service, including delivery staff. →

“City Mattress inAmherst,NY - 4112 (Let the mattress sell itself.)”

• Purchased from City Mattress (Amherst, NY)

Posted by William from Buffalo, NY on November 20, 2017

For the first time in 3 ½ years, I slept through the night. Thank you Chris Mackert! Actually, Chris did NOT ‘sell’ the mattress, Chris let the mattresses sell themselves! After listening to my physical lower-back issues, and my wife’s need for a somewhat more pliable solution, Chris led us … →

“BedQuarters inMineola,NY - 4109 (love my platform bed soild wood from canada)”

• Purchased from BedQuarters (Mineola, NY)

Posted by justin from Bayside, NY on November 18, 2017

i had a delivery at there store(IM A DRIVER)back in June spoke to the owner there's three farther 2 sons bought a bed September after labor day.... there was just the bed i was looking fore forget the big box store they been around for years great bed great price … →

“Premium Mattress Outlet - 4207 (Good Mattress Store)”

• Purchased from Premium Mattress Outlet

Posted by Janet from Buena Park, CA on December 22, 2017

I went in with a description of a mattress I had slept on at Treasure Island Hotel and Casino in Vegas and Skip showed me a couple of similar mattresses. One of these was the Chattam and Wells mattress that I eventually purchased. Skip was very knowledgeable about the store's … →

“Legacy Mattress inLos Angeles,CA - 4318 (Fantastic customer service)”

• Purchased from Legacy Mattress (Los Angeles, CA)

Posted by Paul from Los Angeles, CA on February 7, 2018

I was amazed by Joseph's care and patience. He really wanted to make sure I found a mattress that best suited me. Even the delivery guys were excellent! I highly recommend Legacy Mattress →

“SleepChek inHowell,MI - 4436 (No pressure to buy and informative)”

• Purchased from SleepChek (Howell, MI)

Posted by Kerry from Howell, MI on March 17, 2018

Sleep Chek is a nice place to buy a mattress, Ann was informative but didn't pressure me to buy, we shopped around and couldn't say that about other stores we went to. We came back to Ann and bought a Therapedic Bravura king set...we love it so far, love the … →

“1-800-Fast-Bed inFarmingdale,NY - 4867 (Need a New mattress,at a fair price.)”

• Purchased from 1-800-Fast-Bed (Farmingdale, NY)

Posted by Frank from Valley Stream, NY on July 14, 2018

Mark the sales person/owner, was very knowledgeable about mattress. There was no pressure sales here .We have shopped for mattress at Raymour and Flanigan,Macy's and Mattress Firm 1800Fastbed gave us the BEST PRICE. In week and half it was delivered by to two Men who carefully take the old bed … →

“Nardone Brothers Furniture inPeekskill,NY - 4393 (The best local furniture store in Peekskill!)”

• Purchased from Nardone Brothers Furniture (Peekskill, NY)

Posted by Miyuki from Peekskill, NY on March 3, 2018

This is the second time for us to purchase from the store. Since my husband and I got adjustable bed bases with hybrid memory-foam mattresses, we wish to stay all day in incredibly comfortable beds. The head and foot lift and lower by wireless remote control, easy to handle, we … →

“Mattress Firm inMansfield,TX - 4415 (Tony was awesome.)”

• Purchased from Sleep Experts (Mansfield, TX)

Posted by Venetia a from Mansfield, TX on March 10, 2018

We appreciated Tony’s efforts in finding the best mattresses at the best price to fit four different sleep styles and preferences. Thank you as well for the follow up service and adjustments to our order after the delivery. Great service. →

“Nest Bedding - 4403 (Love Nest)”

• Purchased from Nest Bedding

Posted by Ang from Houston, TX on March 6, 2018

Great mattress, easy ordering and was kept informed on the delivery of my mattress. →

“Coastal Bedding Outlet inHardeeville,SC - 4451 (Wide Selection, Good service, Low Pressure)”

• Purchased from Coastal Bedding Outlet (Hardeeville, SC)

Posted by Anita from Bluffton, SC on March 24, 2018

This store offered a very wide selection with several different brands. They did not appear biased towards any particular brand. Very low sales pressure. Great delivery guys! →

“Currie's Furniture inTraverse City,MI - 4457 (Comfy Cozy Casual)”

• Purchased from Currie's Furniture (Traverse City, MI)

Posted by Eric from Traverse City, MI on March 26, 2018

I entered the store & was greeted after a few minutes. I was asked a few questions about mattresses likes & dislikes. I was also told about the brand & what makes them great. I was then recommend three different options to test. We loved the third option he even … →

“The Brick inGuelph,ON - 4965 (Great store!)”

• Purchased from The Brick (Guelph, ON)

Posted by yugue from Guelph, ON on August 13, 2018

This store offers a wide variety of high quality products; the prices range from honest to fair, including matching competitors prices. The customer service is wonderful and very kind; the deliveries, (whether at home or pick-up) are handled kindly by professionals. All that makes of the store a GEAT store … →

“Douglas - 4663 (Great business model for others to follow)”

• Purchased from Douglas

Posted by Garnet A from Bridgetown, NS on May 25, 2018

Kept me well informed during the manufacturing and delivery process. We were happy we bought from them. →

“America's Mattress inMurrells Inlet,SC - 4523 (Top service)”

• Purchased from America's Mattress (Murrells Inlet, SC)

Posted by Mary from Loris, SC on April 17, 2018

The two guys that delivered were exceptional and worked hard to make a difficult setup perfect! Couldn’t be happier with my experience. And by the way I love my new Blue Max 3000 mattress. →

“New Wave Bedrooms inGreeneville,TN - 4584 (Young man that deliver mattress, was a exceptional young man)”

• Purchased from New Wave Bedroom (Greeneville, TN)

Posted by Louise from Chuckey, TN on May 11, 2018

He repaired our waterbed before installing mattress and filling with water. I would highly recommend New Wave Bedroom. I could never state enough kind words for this young man. Thanks again for your hard work. →

“Novosbed - 4667 (Novosbed customer service staff really excelled in ensuri...)”

• Purchased from Novosbed

Posted by Kim E. C from Vancouver, BC on May 26, 2018

Novosbed customer service staff really excelled in ensuring that I was totally satisfied with my shopping & delivery experience. They have a policy of offering a topper after 30 days of using the mattress ordered, so that if you'd like it softer or firmer, a topper is sent at no … →

“Lebeda Mattress Factory inCoralville,IA - 5142 (Bought 3 talalay latex twin mattresses and covers. I didn...)”

• Purchased from Lebeda Mattress Factory (Coralville, IA)

Posted by Lisa from Swisher, IA on October 5, 2018

Bought 3 talalay latex twin mattresses and covers. I didn't realize my son's hospital bed needed an xl but Tayler let me know this. She was very helpful and very friendly. The delivery team was wonderful as well! Would definitely recommend Lebeda!! →

“None - 5173 (Beats most places in Tulsa and SE Kansas on price)”

Posted by Bill from Bartlesville, OK on October 15, 2018

Can order almost anything they do not have in stock. VERY helpful, great delivery people, fantastic owner/salesman. →

“America the Beautiful Dreamer inVancouver,WA - 5164 (Great Selection!)”

• Purchased from America the Beautiful Dreamer (Vancouver, WA)

Posted by Rachel from Brush Prairie, WA on October 12, 2018

I went in without knowing much other than that I needed a queen sized mattress. Customer service was great and the staff were obviously knowledgable. Delivery was easy and a few months later I'm very satisfied with my mattress. →

“Mattress King inHot Springs,AR - 5182 (Great service, great products!)”

• Purchased from Mattress King (Hot Springs, AR)

Posted by Jean from Norman, AR on October 19, 2018

George was very helpful in the purchase of our new mattress. The store was clean and there was a good selection of mattresses to choose from. No pressure, very relaxed and pleasant environment. We are very happy with our new mattress and the delivery team did a great job as … →

“Jack's Famous Furniture inNorth Brunswick Township,NJ - 5194 (I had a new bedroom set for my granddaughter. I didn't ca...)”

• Purchased from Jack's Famous Furniture (North Brunswick Township, NJ)

Posted by Teddi from Monroe Township, NJ on October 22, 2018

I had a new bedroom set for my granddaughter. I didn't care for the selection of mattresses so I decided to look around. I called Jack's Saturday night he told me to come in Sunday so she could try the different mattresses. I bought a mattress and box spring and … →

“Mattress Firm - 5197 (This particular Mattress Firm was very good.)”

• Purchased from Mattress Firm

Posted by Nancy from Washington, VA on October 23, 2018

I am glad a chain mattress store took a chance on Purple mattresses. I wish other stores would have contracts with some of the new "disruptor" mattresses. However, I discovered that trying a mattress for 15 or so minutes in the store is not like sleeping on it. I really … →

“Lebeda Mattress Factory inAmes,IA - 5211 (Great customer service)”

• Purchased from Lebeda Mattress Factory (Ames, IA)

Posted by Lu from Ames, IA on October 27, 2018

Brooke was new but she answered all my questions and was very knowledgeable. Delivery people were the best →

“Fox Mattress inDaytona Beach,FL - 4954 (Trina and Jack were so helpful. We had loads of questions...)”

• Purchased from Fox Mattress (Daytona Beach, FL)

Posted by Georgia from Palm Coast, FL on August 8, 2018

Trina and Jack were so helpful. We had loads of questions, especially since they were going to customize the height for us. Not a problem. They made the sale so seamless. No pressure, just friendly, helpful people. Delivery went off without a hitch. Fox Mattress has been such a great … →

“Mattress Showcase inWillowick,OH - 5001 (Awesome sauce, from mailer to removal, delivery and disposal)”

• Purchased from Mattress Showcase (Willowick, OH)

Posted by Tim a from Euclid, OH on August 23, 2018

The mailer was what got us in the store. The customer service is what has us raving to anyone who will listen. And the delivery has us completely satisfied. Thanks for everything. We will be repeat customers. Keep up the good work. →

“Spindle Mattress - 5387 (Spindle seemed like the best option for me)”

• Purchased from Spindle Mattress

Posted by Jeanette from Chandler, AZ on December 30, 2018

I just got my mattress. It is too early to tell anything other than the purchase and shipment went well with Spindle, and it was easy for 2 people to assemble. Didn't smell bad, like some reviews I have seen for latex mattresses. I have only slept on it 1 … →

“Bruce Furniture inHastings,NE - 5408 (Good bye Ashley and Nebraska Furniture Mart)”

• Purchased from Bruce Furniture (Hastings, NE)

Posted by Rich from Hastings, NE on January 5, 2019

I moved to Hastings about 4 months ago and had to buy new furniture to complete my home. I have shopped at Ashley's and Nebraska Furniture Mart in the past. I shopped at Bruce Furniture to see what they had. I was very impressed in the salesman Allen with his … →

“Aaron's inErlanger,KY - 5436 (Management goes above and beyond)”

• Purchased from Aaron's (Erlanger, KY)

Posted by Tami H from Crittenden, KY on January 11, 2019

Where do I begin? Easy online ordering, great promotions, professional and helpful corporate customer service, punctual delivery, professional and friendly furniture and equipment setup staff, and then there's the over-the-top in-store customer service and friendly staff. I cannot speak highly enough. I was dreading having to go in to try … →

“Relax In Comfort - 5487 (Great Sleeping Surface)”

• Purchased from Relax In Comfort

Posted by JIm from Ponte Vedra Beach, FL on January 24, 2019

We purchased our mattress this past weekend at the Home and Patio show. The sales rep. Jackie was very knowledgeable and answered all our questions and even gave us suggestions as to bed position for best sleep. The delivery was 2 days later and they were very professional in setting … →

“Bedroom Depot inWindsor,ON - 5517 (Great Service)”

• Purchased from Bedroom Depot (Windsor, ON)

Posted by Sandy from Windsor, ON on February 2, 2019

We had issues with the mattress we picked out and the salesman Ryan went above and beyond the call of duty to help us get the perfect mattress for us, We did not expect the great service we received. Delivery was fast and the delivery men were friendly and efficient. … →

“Sweet Dreams Mattress inMooresville,NC - 5532 (Delivery people Micah & Will were excellent. Quick set up...)”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by Raymond from Mooresville, NC on February 6, 2019

Delivery people Micah & Will were excellent. Quick set up and efficient →

“Affordable Bedding inAsheville,NC - 5535 (Finally, Great Sleep!)”

• Purchased from Affordable Bedding (Asheville, NC)

Posted by Steve from Mars Hill, NC on February 7, 2019

From start to finish, our experience with Affordable Bedding was extremely positive. At the store, Rebecca, the owner, and her son, Patrick, did a great job of demonstrating the different features of each type of mattress and and base. This made narrowing our choice (the Kingsdown Moonlight Firm Queen, with … →

“Peerless Mattress & Furniture inFlint,MI - 5545 (Would expect nothing less from this company)”

• Purchased from Peerless Mattress & Furniture (Flint, MI)

Posted by Suzie from Flint, MI on February 11, 2019

Needed a new mattress....hey, it’s Peerless! Great from start to delivery! Their delivery company was absolutely over the top....called and did delivery as promised!! Thank you!!! →

“City Mattress inJensen Beach,FL - 5579 (Great Experience At City Mattress)”

• Purchased from City Mattress (Jensen Beach, FL)

Posted by Michael M from Port Saint Lucie, FL on February 20, 2019

Can't say enough good things about our experience with the whole process. Our sales person Mario was great, he let the mattress sell us, not the other way around, and the team that came to deliver and setup our new mattress, and remove the old one were top notch. The … →

“City Mattress inBoynton Beach,FL - 5585 (Extra bed for guest room)”

• Purchased from City Mattress (Boynton Beach, FL)

Posted by Maxine from Boynton Beach, FL on February 22, 2019

Purchased adjustable bed frame and hybrid mattress for guest room. My salesperson helped me to select the right bed based on my preferences. And the delivery was on time and completed very quickly. →

“Mattress Galaxy inHudson,WI - 5653 (Best Sleep Ever)”

• Purchased from Mattress Galaxy (Hudson, WI)

Posted by Catherine from Hudson, WI on March 15, 2019

I have bought a few mattresses here after a move and a divorce. I always found a great bed for a great price. The last bed I just purchased is a luxury mattress with an adjustable base. What a difference and the same excellent delivery and service each time! →

“Mattress Firm - 5666 (Bought mattress from Matress Firm Natick, MA)”

• Purchased from Mattress Firm

Posted by Natalie R from Framingham, MA on March 18, 2019

I had an excellent experience purchasing my mattress from Mattress Firm, Route 9, Natick, Ma. I especially enjoyed working with my salesman, Howie Byfield. He was knowledgeable and I did not feel pressured to buy. He was a very very nice salesman! Moreover, they just made an excellent delivery and … →

“Sid's Furniture inSalem,OR - 5681 (Excellent selection of locally sourced Matress Sets)”

• Purchased from Sid's Furniture (Salem, OR)

Posted by Millie from Salem, OR on March 23, 2019

Lane was very well informed and no pressure unlike other mattress warehouse type stores. Very satisfied with the overall experience.Free delivery and set up. Also love our new Whittier wood bedroom set. thank you Lane and the delivery crew at Sid;s. →

“Sleep N Comfort inBrantford,ON - 5683 (1st time shopper at Sleep N Comfort)”

• Purchased from Sleep N Comfort (Brantford, ON)

Posted by Colin from St George Brant, ON on March 23, 2019

Went in with no expectations and met Amanda who was fabulous. She was super friendly, very knowledgeable and put us very much at ease with our purchase of 2 chairs and a sofa. Would highly recommend this store, right from the salesperson to the delivery people and also owner. →

“1-800-Fast-Bed inFarmingdale,NY - 5685 (Fastbed in Levittown the best!)”

• Purchased from 1-800-Fast-Bed (Farmingdale, NY)

Posted by Harvey from Valley Stream, NY on March 23, 2019

Had an emergency problem with my wife and she could not get upstairs to the bedroom.On a Sunday Marty promised and delivered a new king sized mattress to be placed downstairs along with a frame and box spring price with delivery and set up was reasonable and done well.Best mattress … →

“SleepZone Mattress Center inKingsport,TN - 5761 (The best mattress I have ever slept on)”

• Purchased from Sleep Zone (Kingsport, TN)

Posted by Allen O from Kingsport, TN on April 15, 2019

Mark Matto the owner of sleep zone greeted us and showed us several models of mattresses,we selected the park place pauline and power base the sales clerk Eic Biorck took excellent care of our final purchase,they set up a delivery the next day between 2 and 6 ,the delivery team … →

“Pleak Hardware & Appliance inGreensburg,IN - 5768 (Very Knowledgeable - Great Selection)”

• Purchased from Pleak Hardware & Appliance (Greensburg, IN)

Posted by Teresa from Greensburg, IN on April 18, 2019

Purchased a refrigerator. Very satisfied with all service.. sales, delivery service, and time. Highly recommend! →

“Perrysburg Mattress inPerrysburg,OH - 5786 (Not the most expensive mattress but defiantly the best quali)”

• Purchased from Perrysburg Mattress (Perrysburg, OH)

Posted by Ryan A from Perrysburg, OH on April 25, 2019

Sales people are very nice! Delivery team helps make sure everything is how you want it. I recommend Perrysburg Mattress. →

“Delta Bedding inShingle Springs,CA - 5818 (My son loves his new bed)”

• Purchased from Delta Bedding (Shingle Springs, CA)

Posted by Phillip from Placerville, CA on May 2, 2019

I appreciated the warm welcome the gentleman was very nice he never pressured me all I had to do was kind of tell him what I was looking for and he took care of me the delivery guys were awesome the whole experience was great and I’m glad to help … →

“iSleep - 5857 (excellent service)”

• Purchased from iSleep

Posted by Linda from Aurora, CO on May 21, 2019

i purchased the mattress over the phone, it was very easy and everything from initial contact to the delivery of the mattress and follow up afterward was above expectation. →

“Fox Mattress inDaytona Beach,FL - 5861 (Dreamy Great Sleep)”

• Purchased from Fox Mattress (Daytona Beach, FL)

Posted by Don from Palm Coast, FL on May 23, 2019

What a great experience. From the moment we walked in and bought our mattress Trina was there. She welcomed us immediately without being pushy. Buying a bed has in the past been like buying a car, complicated and confusing but not at Fox Mattress. They answered all our questions and … →

“Sweet Dreams Mattress & Furniture inCornelius,NC - 5862 (Found exactly what we wanted)”

• Purchased from Sweet Dreams Mattress (Cornelius, NC)

Posted by Richard from Denver, NC on May 23, 2019

We were looking for a platform bed frame with headboard and footboard for our king size air bed. Found just what we needed - a nice model with three insets in the headboard that had lights in them. Just the thing that gave our bedroom that simple but modern look. … →

“Lewis Furniture inMcMinnville,OR - 5882 (I am very pleased with both the sales person and the deliver)”

• Purchased from Lewis Furniture (McMinnville, OR)

Posted by Sally from Newberg, OR on May 29, 2019

I would definitely return to this store. The salesperson was knowledgeable and the delivery was prompt and courteous. →

“Sleepy Hollow Sleep Shop inWarren,OH - 5903 (Great Customer service and delivery!)”

• Purchased from Sleepy Hollow Sleep Shop (Warren, OH)

Posted by Roger from Warren, OH on June 6, 2019

We purchased two mattresses this past Sunday at your shop in Howland, Ohio. The salesman was excellent! Your delivery was excellent as were the two delivery men. Your prices seemed fair. Will recommend this store to all who will listen. Also, I was in retail for 45 years prior to … →

“Sit 'n Sleep inSanta Clarita,CA - 5984 (Great service)”

• Purchased from Sit n Sleep (Santa Clarita, CA)

Posted by Brad from Valencia, CA on July 5, 2019

Stan listened to our wants and we were able to puchase the perfect bed for us, within our budget. The delivery team did an excellent job bringing in and setting up our adjustable base and mattress. →

“Mattress Firm inAlbuquerque,NM - 6080 (Very professional service and knowledge of the product. H...)”

• Purchased from Mattress Firm (Albuquerque, NM)

Posted by Bill from Albuquerque, NM on August 13, 2019

Very professional service and knowledge of the product. Had a great personality with good service. Bought bed and was delivered next day as promised . Great delivery service also. Very pleasant an thorough installation, with no wasted time. The guys were great also. →

“Sleighter's Furniture & Sleep Shop inNew Oxford,PA - 6088 (Happy! Happy!)”

• Purchased from Sleighter's Furniture & Sleep Shop (New Oxford, PA)

Posted by Rena from Hanover, PA on August 17, 2019

We are so happy with our service at Sleighter! Everyone has been great! And the delivery men were great as well. Always making sure we are satisfied! We had some trouble with our chairs from the manufacture and ?Jerry looked at them right away and agreed and took them and … →

“Shirley Sleep Shoppe inShirley,NY - 6327 (Delivery)”

• Purchased from Shirley Sleep Shoppe (Shirley, NY)

Posted by Mike from Shirley, NY on October 15, 2019

I believe the delivery persons name was Louis.....Very professional....Very courteous....You are lucky to have him....I am semi-retired, I worked for a moving and storage company....I will spread the word about your company because of him.... →

“Mattress Mania inLanham,MD - 6370 (Excellent service very happy customer)”

• Purchased from Mattress Mania (Lanham, MD)

Posted by Robert from Odenton, MD on October 23, 2019

Came in a bought a mattress and sectional sofa, it was delivered the next day!! Delivery guys were amazing I highly recommend mattress man!! →

“City Mattress inAmherst,NY - 6651 (Great delivery people - quick, efficient, personable)”

• Purchased from City Mattress (Amherst, NY)

Posted by Quinn W from Buffalo, NY on December 21, 2019

Started out poorly, ended exceptionally. Great delivery people - Anthony and Brian - they deserve a raise. →

“Sweet Dreams Mattress inDenver,NC - 6659 (Needed to purchase a new bed and mattress for guests comi...)”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Molly from Denver, NC on December 22, 2019

Needed to purchase a new bed and mattress for guests coming for Christmas. Good price, and amazing delivery service by Matt and Will! Polite and quick service. →

“Denver Mattress inWichita,KS - 6681 (Service and delivery were excellent. I highly recommend ...)”

• Purchased from Denver Mattress (Wichita, KS)

Posted by Pat from Irvine, CA on December 28, 2019

Service and delivery were excellent. I highly recommend Denver Mattress! →

“Denver Mattress inBoise,ID - 6708 (At Last...a great night's sleep)”

• Purchased from Denver Mattress (Boise, ID)

Posted by Dannel O from Englewood, CO on January 2, 2020

David and the manager spent more time than expected with us to ensure the mattress, financing, and delivery were exactly what we wanted. →

“Mattress Firm inBlue Bell,PA - 6732 (My new bed is fabulous!)”

• Purchased from Mattress Firm (Blue Bell, PA)

Posted by Kyt from Pottstown, PA on January 5, 2020

With my back issues I needed the right bed and now sleep very well all night. I am very happy with my purchase! Delivery was flawless. →

“Mattress King inJonesboro,AR - 6826 (Great Experience)”

• Purchased from Mattress King (Jonesboro, AR)

Posted by M.J. from Jonesboro, AR on January 21, 2020

I was told I would get the best price in the Nation on the bed I chose. Perry went to the internet and welcomed me to do the same and he sold me exactly what I wanted for the lowest price. Then his two delivery guys were great. They moved … →

“Waterloo Mattress Ltd. inWaterloo,ON - 7188 (Great purchase!)”

• Purchased from Waterloo Mattress Ltd. (Waterloo, ON)

Posted by Joey from Waterloo, ON on April 12, 2020

Recently bought a Waterloo mattress and could not be happier with our purchase. Great service and the mattress came delivered to our door. They even took our old mattress! Will definitely be buying our mattresses here going forward! →

“Denver Mattress inChattanooga,TN - 7187 (My process began in March and because I could only commun...)”

• Purchased from Denver Mattress (Chattanooga, TN)

Posted by Carol from Chattanooga, TN on April 11, 2020

My process began in March and because I could only communicate via texts William Waters was my sales person. This was a challenge for both of us I think but his attitude, knowledge, and professionalism convinced me this purchase could be made online with very little difficulty. He answered all … →

“Denver Mattress inTyler,TX - 7190 (Great Customer Service)”

• Purchased from Denver Mattress (Tyler, TX)

Posted by Edwin from Palestine, TX on April 14, 2020

I really like the fact due to Covid-19, She took her time to deliver the product to me after hours. →

“Best Mattress inColumbia,SC - 7205 (Worth the Shipping)”

• Purchased from Best Mattress (Columbia, SC)

Posted by Jack from Bow, NH on April 22, 2020

We were visiting our son in SC in January 2020 and their guest mattress was very uncomfortable. They had just purchased a mattress from Best mattress for themselves and offered to buy one for us in their guest room. We enjoyed the new mattress so much that we ordered and … →

“Texas Bed Company inNederland,TX - 7297 (Best service and beds)”

• Purchased from Texas Bed Company (Nederland, TX)

Posted by Rebecca from Nederland, TX on May 16, 2020

I have now bought a total of 4 beds from them within the last 3 years. No problems at all and great service and delivery!! →

“Costco - 7419 (RETURN POLICY is THE Reason to Shop Here)”

• Purchased from Costco

Posted by OC from Los Angeles, CA on June 3, 2020

Costco has an astonishingly good return policy. For mattresses, they will come and get it and refund you anytime within the warranty period if you become dissatisfied with the mattress for any reason. I have exercised it, and it's 100% true. Mattress comfort and wear can be unpredictable. I prefer … →

“Sit 'n Sleep inWest Covina,CA - 7500 (Good experience)”

• Purchased from Sit n Sleep (West Covina, CA)

Posted by Charles from West Covina, CA on June 18, 2020

Buying a mattress is not fun for me but the experience with this store and personnel was entirely professional and satisfying. They listened to my needs, used technology to identify a product and offered a fair price. Delivery was timely and proper. →

“Miskelly Sleepstore inFlowood,MS - 7487 (Easiest bed I ever bought)”

• Purchased from Miskelly Furniture (Flowood, MS)

Posted by Miranda from Brandon, MS on June 15, 2020

Greg was really helpful in getting us the bed we needed. Process was quick and delivery was easy and efficient. →

“Best Mattress inColumbia,SC - 7469 (The service and price of the mattress/boxspring was just wha)”

• Purchased from Best Mattress (Columbia, SC)

Posted by Delores on June 12, 2020

I was not sure if I could get what I wanted for what I planned to pay and the price came to below what I was prepared to pay. In addition the delivery persons, Nick and Levav were two of the best delivery persons I have seen in a long … →

“Denver Mattress inGrand Forks,ND - 7595 (Service and selection was very good.)”

• Purchased from Denver Mattress (Grand Forks, ND)

Posted by Con from Grand Forks, ND on June 30, 2020

Service and delivery was efficient. →

“Miskelly Sleepstore inRidgeland,MS - 7811 (Great salesperson and delivery men)”

• Purchased from Miskelly Furniture (Ridgeland, MS)

Posted by Lauren from Madison, MS on July 25, 2020

Tommy is wonderful to work with to purchase a mattress. He is very knowledgeable and is not pushy at all! The two men who delivered the mattress were extremely quick and friendly! →

“Lancaster Galleries inLynchburg,VA - 8122 (House Do Over)”

• Purchased from Lancaster Galleries (Lynchburg, VA)

Posted by Sharon from Lynchburg, VA on August 31, 2020

I had a great experience at Lancaster Galleries Both times. I bought den furniture and returned for living room furniture. Bernadette was fantastic. I really appreciated her honesty and eye for design when I showed her a picture of the room I was decorating. The delivery guys are awesome as … →

“Charles P Rogers inNew York,NY - 8416 (Great Store)”

• Purchased from Charles P. Rogers (New York, NY)

Posted by Paul from Bronx, NY on October 3, 2020

My experience purchasing an Estate SE mattress and foundation from Charles P. Rogers was a very positive one. I went to the East 59th Street showroom and tried out the various well-made mattresses with the informative assistance of the salesman, Sean S. He allowed me to spend time laying on … →

“ABC Warehouse inToledo,OH - 8354 (Excellent Delivery Crew!)”

• Purchased from ABC Warehouse (Toledo, OH)

Posted by Chevelle from Toledo, OH on September 23, 2020

I have purchased many items from ABC warehouse and the delivery crew is phenomenal!! Dennis and his crew always do an amazing job! They are careful, quick and friendly. They call and inform when to expect them. They make sure they clean all plastic and packaging up and place it … →

“Denver Mattress inHarker Heights,TX - 8703 (We always have good service at this store. This is the 3...)”

• Purchased from Denver Mattress (Harker Heights, TX)

Posted by Vicki from Kempner, TX on November 14, 2020

We always have good service at this store. This is the 3rd mattress we have a bought here and they always work with us and give good friendly service. The delivery people are very nice and always go above and beyond when we ask them to move mattresses to other … →

“BedInABox - 8728 (Great Service)”

• Purchased from BedInABox

Posted by Christian from Davidson, NC on November 18, 2020

Everything came as promised. →

“Mattress Don inHallandale Beach,FL - 8740 (Order online and got a mattress same day love it.)”

• Purchased from Mattress Don (Hallandale Beach, FL)

Posted by Mike r from Hollywood, FL on November 21, 2020

They now operate online Customer service and delivery was excellent. →

“Mattress Mart inKingston,ON - 8815 (I was able to go into the store and talk with friendly kn...)”

• Purchased from Mattress Mart (Kingston, ON)

Posted by John from Kingston, ON on November 30, 2020

I was able to go into the store and talk with friendly knowledgeable sales staff. He arranged for my mattress and box spring to be sent out in a very timely manner. The delivery was quick and efficient. Due to the bed frame that I had not needing a box … →

“Metro Mattress inOlean,NY - 8970 (The mattress sale was very good. we are very satisfied w/...)”

• Purchased from Metro Mattress (Olean, NY)

Posted by don s from Portville, NY on December 28, 2020

The mattress sale was very good. we are very satisfied w/ shannon's salesmanship. no push, no shove, no crap. He worked and got us the product and price we were aiming for. The set-up men were A-1. primo and responsible. joan & don struchen; portville,ny →

“Denver Mattress inDacono,CO - 9119 (Derrick was professional, knowledgeable, and patient thro...)”

• Purchased from Denver Mattress (Dacono, CO)

Posted by Jac from Brighton, CO on January 13, 2021

Derrick was professional, knowledgeable, and patient throughout the process. We would happily recommend Derrick. We felt good about everything as we were leaving. Our mattress was delivered on time today. Travis and Alex were excellent and were careful moving things in and out. →

“The Brick inMoose Jaw,SK - 9088 (Excellent Customer Service!)”

• Purchased from The Brick (Moose Jaw, SK)

Posted by SE from Moose Jaw, SK on January 10, 2021

We ordered online during Boxing Day sale. Next day received a phone call from local store confirming sale and advising that the bed frame we purchased wasn’t suited to the mattress set we bought, she gave us options and made the necessary changes in our order. They followed up with … →

“Sleep King inGulfport,MS - 9122 (Mel at Sleep King made my mattress purchase so easy! Frie...)”

• Purchased from Sleep King (Gulfport, MS)

Posted by Charles from Bay Saint Louis, MS on January 14, 2021

Mel at Sleep King made my mattress purchase so easy! Friendly and Knowledgeable she walked me through the sale and followed up with all of the details. Doyle the delivery pro set me up same day! So happy with my sale and service. →

“Yankee Mattress Factory - 9238 (No pressure. Great service from store to home delivery)”

• Purchased from Yankee Mattress Factory

Posted by Nicole from Holyoke, MA on January 27, 2021

I couldn't be happier worthy mattress. I wish i could remember the salesman's name. There was zero pressure to buy and he made sure I tried all the mattresses to see which one I liked. He wasn't pushing the most expensive bed on me. So refreshing after shopping a big … →

“Original Mattress Factory - 9252 (Above And Beyond!)”

• Purchased from Original Mattress Factory

Posted by Veronica from Powhatan, VA on January 29, 2021

Scott went above and beyond normal customer service to help an elderly couple dealing with a difficult situation! Delivery and set up was excellent And quick. →

“Bedroom Depot inWindsor,ON - 9392 (Great Place to shop)”

• Purchased from Bedroom Depot (Windsor, ON)

Posted by Jimmy from Windsor, ON on February 18, 2021

Very easy to work with, bought a mattress and got it delivered within a week. Delivery guys were great. Thanks Terry →

“Sweet Dreams Mattress inMooresville,NC - 9626 (This is our second purchase at the Mooresville Sweet Drea...)”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by Percy from Mooresville, NC on March 19, 2021

This is our second purchase at the Mooresville Sweet Dreams River Highway location and this experience was highly satisfying, just as our first experience. The sales associates are always patient and professional. There are several mattress and furniture sources here in Mooresville however; we see no reason to shop elsewhere. … →

“The Mattress Factory inGrand Forks,ND - 9693 (Top Notch Service)”

• Purchased from The Mattress Factory (Grand Forks, ND)

Posted by John from Grand Forks, ND on March 24, 2021

I went in knowing nothing about mattress and only sleeping on hand me downs. I left with a full understanding of mattresses, an employee who did not push me into a super expensive bed, and FREE DELIVERY from two very pleasant young men. And the beds are made local. Can’t … →

“Mattress Warehouse inHarrisburg,PA - 9736 (Excellent customer service)”

• Purchased from Mattress Warehouse / Sleep Happens (Harrisburg, PA)

Posted by MaryAnne from Harrisburg, PA on March 29, 2021

Wonderful customer service. Having recently an extremely bad experience with Bob's discount furniture trying to buy a mattress I came in skeptical. However, I had previously bought my last mattress from Mattress Warehouse with no issues. This time my experience was even better. From start to finish the quality and … →

“None - 9689 (Great Customer Experience)”

• Purchased from Yankee Mattress Factory (Springfield, MA)

Posted by ANTOINE from Springfield, MA on March 23, 2021

I went to the Springfield, MA location. I was greeted in a prompt and professional manner. I advised the manager of the store as to which beds that I was interested in. The manager knew everything about the beds that I was interested in. The manager answered all of the … →

“Sleep Outfitters inHendersonville,TN - 9850 (Loved the whole process.)”

• Purchased from Sleep Outfitters (Hendersonville, TN)

Posted by Sam from Portland, TN on April 9, 2021

We had already been to 3 other mattress stores. Jay sat down with us. Asked us a few simple question about our sleep patterns, needs and budget. He led us to the perfect mattress for us. We bought the first one we tried. The delivery crew was very friendly and … →

“Denver Mattress inLakewood,CO - 10030 (DENVER MATTRESS - SECOND GREAT EXPERIENCE)”

• Purchased from Denver Mattress (Lakewood, CO)

Posted by Jean from Arvada, CO on April 29, 2021

This was our second time in a year to purchase a mattress at Denver Mattress. It was such a great customer service the first time that we decided to back but just called and talked to the salesperson. We knew what we wanted ( Doctor's Choice Plush). We got a … →

“Denver Mattress inLas Cruces,NM - 10034 (Delivery guys were nice... Sales people sucked)”

• Purchased from Denver Mattress (Las Cruces, NM)

Posted by Monica from Las Cruces, NM on April 29, 2021

My salesman Robert sucked... I have no other words. He led me to believe I was getting everything I wanted, and he ordered me the wrong base. I went back to the store, and all they told me at the store was that I needed to pay the difference, they … →

“Sit 'n Sleep inNorthridge,CA - 10363 (From the moment I walked in, I was treated with respect a...)”

• Purchased from Sit n Sleep (Northridge, CA)

Posted by Paul from Canoga Park, CA on May 31, 2021

From the moment I walked in, I was treated with respect and kindness. The assistant manager was knowledgeable, informative, and incredibly helpful. He answered all my questions and helped me get a great product at a great price. The delivery people were also informative and thorough. I am so glad … →

“Relax In Comfort inThe Villages,FL - 10535 (So glad I will finally be able to sleep in comfort tonight)”

• Purchased from Relax In Comfort (The Villages, FL)

Posted by Nancy C from Lady Lake, FL on June 18, 2021

Roberta was great. She gave very good instructions on how to operate the remote. The delivery men, Andy and Noah were absolutely wonderful! We ran into some difficulty with one of my remotes but they solved the problem even though it probably put them behind for the rest of the … →

“Denver Mattress inAlbuquerque,NM - 11133 (Great service)”

• Purchased from Denver Mattress (Albuquerque, NM)

Posted by Tammy from Albuquerque, NM on August 22, 2021

Awesome delivery crew fast Courteous and went above all our expectations →

“Sit 'n Sleep inSanta Ana,CA - 11376 (Trish was great! Delivery and notifications were fantastic!)”

• Purchased from Sit n Sleep (Santa Ana, CA)

Posted by Stuart from Anaheim, CA on September 10, 2021

We had a great experience with Trish and bought a new King Koil SmartLife mattress. Trish was super great to work with and we appreciated all of the attention and time that she spent with us. We just had the bed delivered, and their communication around the delivery was outstanding. … →

“Bedzzz Express inFranklin,TN - 11400 (Delivery Guys)”

• Purchased from Bedzzz Express (Franklin, TN)

Posted by Sheldon from Franklin, TN on September 13, 2021

These guys were excellent and very accommodating. Didn’t hesitate to agree to move our existing mattress to our basement bedroom. →

“Sleep King inSummerville,SC - 11420 (Finally able to get a good night's sleep!!!)”

• Purchased from Sleep King (Summerville, SC)

Posted by Stephanie from Summerville, SC on September 15, 2021

Chad was so helpful and knowledgeable about all the options in the store. He asked about our preferences and then pointed us to different options to try. We ended up buying an adjustable king bed which had to be ordered, but it came in even earlier than expected. The 2 … →

“US-Mattress inPlymouth,MI - 11558 (King size Hilton plush concierge II)”

• Purchased from US-Mattress (Plymouth, MI)

Posted by Holly D from Pompton Plains, NJ on October 3, 2021

My new mattress is awesome.. didn’t wait long .. Would highly recommend to anybody that is in search of the perfect mattress .. Delivery was perfect, price was good A+ →

“Country House Furniture inSouth Haven,MI - 11575 (Very good service)”

• Purchased from Country House Furniture (South Haven, MI)

Posted by Lisa from South Haven, MI on October 7, 2021

Scott was knowledgeable and very helpful. The delivery crew, Eric and Mason, were outstanding. They were on time, efficient, friendly and helpful. →

“Sleep Country Canada inCambridge,ON - 11832 (Our experience overall was excellent! Robin was very kno...)”

• Purchased from Sleep Country Canada (Cambridge, ON)

Posted by Betty from Cambridge, ON on November 3, 2021

Our experience overall was excellent! Robin was very knowledgeable and patient. It is a big purchase and you want to take time and be sure. He was great! The delivery men were Kane and Wyatt. They were also excellent- prompt, friendly, also knowledgeable. The product is expensive, but is proving … →

“Denver Mattress inLone Tree,CO - 12135 (Mattress delivery guys were amazing! They did a clean and...)”

• Purchased from Denver Mattress (Lone Tree, CO)

Posted by Lakshmi from Parker, CO on November 23, 2021

Mattress delivery guys were amazing! They did a clean and nice job? →

“America's Mattress inHuntersville,NC - 12280 (Good deals, great service)”

• Purchased from America's Mattress (Huntersville, NC)

Posted by Robert from Huntersville, NC on December 4, 2021

My wife and I went in to purchase a mattress for our guest room or our master bedroom. We had looked at a few other stores, but we liked the service we received from Evan. He immediately greeted us and took his time answering all of our questions. We ended … →

“Happy Sleeper inDuluth,MN - 12344 (Bought a mattress)”

• Purchased from Happy Sleeper (Duluth, MN)

Posted by Lori from Duluth, MN on December 8, 2021

Sales person was knowledgeable and helped pick out the perfect mattress. Coordinated delivery that worked with my schedule! →

“Bedzzz Express - 12403 (Chris was wonderful to work with!!!)”

• Purchased from Bedzzz Express

Posted by Barbara r from Daleville, AL on December 15, 2021

Chris help me get a different mattress because my local store had closed. Very professional and courteous. Cole and Deangelo delivered the mattress and help me Level my bed . They let me clean the baseboards and bed. They were wonderful! Extremely satisfied with Bedzzz Express! →

“Kent Furniture inBelleview,FL - 12409 (Care and Sensitivity)”

• Purchased from Kent Furniture (Belleview, FL)

Posted by Tami from Ocala, FL on December 16, 2021

Project Hope is a transitional housing program for women with children who are at risk of homelessness. When we order mattress sets, we usually need it the same or next day in order to move a family from distress into the safety of their new dwellings. When I call the … →

“Denver Mattress inAurora,CO - 12440 (Delivery was the best part of my experience! There were 3...)”

• Purchased from Denver Mattress (Aurora, CO)

Posted by Joyce from Aurora, CO on December 19, 2021

Delivery was the best part of my experience! There were 3 guys, who were time, & set up the product in no time at all. Thank Denver mattress!!! →

“Denver Mattress inShow Low,AZ - 12762 (Patrick rocked the showroom, delivery guys rocked delivery )”

• Purchased from Denver Mattress (Show Low, AZ)

Posted by Barbara from Heber, AZ on January 17, 2022

In September 2021 Patrick researched my previous mattress that I loved from a few years ago. Patrick recommended the replacement mattress. Remembering how nice Patrick was, I purchased the mattress later when it went on sale. Patrick provided a most excellent and easy purchase process. The delivery guys (sorry I … →

“Total Home Center inSaint Albans,VT - 12838 (Have always been happy with our purchases. The sales peop...)”

• Purchased from Total Home Center (Saint Albans, VT)

Posted by Sue from Swanton, VT on January 24, 2022

Have always been happy with our purchases. The sales people are great.Matt and Josh delivered our mattresses and frame and set everything up. Great guys very polite. Thank you →

“Denver Mattress inLakewood,CO - 12902 (Great Help and Service)”

• Purchased from Denver Mattress (Lakewood, CO)

Posted by cindy from Evergreen, CO on January 29, 2022

Mr. Todd spent almost 2 hours with me! He helped me decide on a bed and was awesome to work with. No high pitch sales no pushing towards the most expensive bed! Delivery guys were also great! →

“Denver Mattress inLone Tree,CO - 13240 (Great experience)”

• Purchased from Denver Mattress (Lone Tree, CO)

Posted by Mike from Englewood, CO on February 23, 2022

We were very impressed with the knowledgeable yet low pressure sales person. We ultimately bought two queen mattress sets and we love them. The delivery guys (crew 6) were fast and awesome. →

“Mattress Market inWest Melbourne,FL - 13251 (Best mattress EVER!!!)”

• Purchased from Mattress Market (West Melbourne, FL)

Posted by Bernadette from Melbourne, FL on February 24, 2022

Stopped by Mattress Mart in January 2020, just to look. My husband played “Goldilocks “, and tried several mattresses. We hadn’t planned to purchase one just yet, because we wanted to try several styles and price them at several locations. However, he found the PERFECT mattress with the help of … →

“Bedzzz Express inFoley,AL - 13295 (Helpful salesman + quality mattress = Happy customer!)”

• Purchased from Bedzzz Express (Foley, AL)

Posted by Darlene from Foley, AL on February 26, 2022

Happy customer! Salesman was Knowledgeable and very helpful. Delivery was quick and efficient. Great communication via text— I knew the exact Time of delivery. Delivery was quick and professional. Overall great experience and great product. Highly recommend Bedzzz Express, Foley Alabama. →

“Sweet Dreams Mattress inDenver,NC - 13340 (Super sales and delivery)”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Bill D from Stanley, NC on March 1, 2022

Ally was wonderful so easy to talk to. Todd and Preston were super, on time and very friendly. Just a great place to buy and bed. →

“Mattress Firm inLivermore,CA - 13445 (Amazing SalesPerson and Amazing Night's Sleep!)”

• Purchased from Mattress Firm (Livermore, CA)

Posted by Cortney from Oakland, CA on March 9, 2022

We hadn't bought a proper mattress in over a decade, and WOW things have changed! We had no idea about the options (or prices!), and it was so helpful to have such a knowledgeable and helpful salesperson as Kenya to show us all we needed to know. He walked us … →

“Denver Mattress inBoulder,CO - 13697 (Cannot speak highly enough of my experience at Denver Mat...)”

• Purchased from Denver Mattress (Boulder, CO)

Posted by Patrick from Erie, CO on March 23, 2022

Cannot speak highly enough of my experience at Denver Mattress in Boulder. Carlos Piedra went above and beyond by not only helping me find literally the best mattress I have ever had, but also taking the time to deliver it personally. I meant to write this a while ago, but … →

“Tepperman's inLondon,ON - 14052 (We would highly recommend Happy Gill !!! He went above a...)”

• Purchased from Tepperman's (London, ON)

Posted by Sandra from Komoka, ON on April 13, 2022

We would highly recommend Happy Gill !!! He went above and beyond our expectations to make sure we were completely satisfied with our purchase and the delivery. Happy even hand delivered a couple of cushions that were missing from our delivery. The delivery men were great as well. If you … →

“2 Mattress Men inHonesdale,PA - 14115 (Quality product Superb service)”

• Purchased from 2 Mattress Men (Honesdale, PA)

Posted by Carl from Pleasant Mount, PA on April 16, 2022

2 Men Mattress exceeded our expectations. We were shopping for an adjustable bed for a disabled person. Fred as well as the delivery personnel were thoughtful and considerate of the situation. Moreover, a post-delivery problem, not their fault, due to the wiring in an old house was promptly addressed. A … →

“Denver Mattress inDenver,CO - 14197 (Impressed)”

• Purchased from Denver Mattress (Denver, CO)

Posted by Jenn from Denver, CO on April 24, 2022

Service in store was great: focused attention and expertise. The delivery drivers accommodated me and were very flexible and courteous, as well as efficient. →

“Sit 'n Sleep inPalmdale,CA - 14199 (I was skeptical when i went in , it I bought a adjustabl...)”

• Purchased from Sit n Sleep (Palmdale, CA)

Posted by Michael from Palmdale, CA on April 24, 2022

I was skeptical when i went in , it I bought a adjustable bed. The service was outstanding. Delivery was well informed and fast. →

“Sit 'n Sleep inLaguna Hills,CA - 14717 (Best Salesman)”

• Purchased from Sit n Sleep (Laguna Hills, CA)

Posted by Debra from Laguna Hills, CA on May 28, 2022

Alfred made it very easy to find the right mattress. AND, it is being delivered and set up tomorrow! And they are taking away the old one and recycling it for us ! Thank you Alfred for making this experience fantastic ✔️ →

“Denver Mattress inFort Collins,CO - 15162 (Very happy with my purchase at Denver Mattress. Tyson, th...)”

• Purchased from Denver Mattress (Fort Collins, CO)

Posted by Indrajit from Fort Collins, CO on June 27, 2022

Very happy with my purchase at Denver Mattress. Tyson, the salesperson was very knowledgeable and courteous. Based on my needs he showed us 2 mattresses and the second one fitted my needs just right. The price was also just right. Our delivery experience was excellent. It was right within the … →

“Mattress Mart inKingston,ON - 15357 (Just received a delivery of a mattress by Alden and Rubin...)”

• Purchased from Mattress Mart (Kingston, ON)

Posted by Rhonda from Perth Road, ON on July 9, 2022

Just received a delivery of a mattress by Alden and Rubin. They were efficient, professional and polite. My salesperson Nick De Wolfe was great. I originally went to Sleep Country where it seemed they weren't interested in my business. I'm very happy to have purchased at this location →

“Cedar Hill Furniture inHuber Heights,OH - 15408 (Best customer service ever!!)”

• Purchased from Cedar Hill Furniture (Huber Heights, OH)

Posted by Tom from Fairborn, OH on July 12, 2022

From the moment I called to inquire about a lift chair to the delivery of the chair, we had the absolute best customer service. Jim’s knowledge and both delivery men made everything perfect. I HIGHLY recommend this family team. →

“Sit 'n Sleep inMurrieta,CA - 15512 (Great salesperson)”

• Purchased from Sit n Sleep (Murrieta, CA)

Posted by Jay from Sun City, CA on July 18, 2022

Tim knows his stuff. Presented pros/cons of various mattress types. Very thorough in his offering of additional items, again presented in a thorough fashion. We’d recommend him to anyone. And the delivery service next day just as good →

“Sit 'n Sleep inMurrieta,CA - 15641 (Professional service)”

• Purchased from Sit n Sleep (Murrieta, CA)

Posted by Kathleen E from Temecula, CA on July 30, 2022

Our salesman, Larry, was Very helpful and worked with us to meet our budget. The delivery team was courteous and the set up quick. →

“Denver Mattress inTulsa,OK - 15745 (Seamless transaction and delivery)”

• Purchased from Denver Mattress (Tulsa, OK)

Posted by Alice from Broken Arrow, OK on August 6, 2022

Salesperson and delivery men were very congenial and helpful. →

“Denver Mattress inDenver,CO - 15909 (The last bed and adjustable Ill ever buy)”

• Purchased from Denver Mattress (Denver, CO)

Posted by John from Broomfield, CO on August 18, 2022

Long time coming I am a former employee of American furniture warehouse sold mattresses and beds for years I looked at them as well but your selection and prices and delivery are much better very satisfied →

“Bedding Barn inBoynton Beach,FL - 15929 (George Zito the salesman at Boynton Beach bedding Barn wa...)”

• Purchased from Bedding Barn (Boynton Beach, FL)

Posted by Lori from Bellmore, NY on August 20, 2022

George Zito the salesman at Boynton Beach bedding Barn was truly an amazing person. I live in NY and needed to get a full bed set up, mattress, box spring, sheets, comforter, pillows for my dad who had an immediate placement at an ALF. George Zito took all the stress … →

“Comfort Center inAlanson,MI - 16117 (Never got my pillows/ cover mattress from Serta ..)”

• Purchased from Comfort Center (Alanson, MI)

Posted by Isabel from Millersburg, MI on September 2, 2022

I call an called also spoke to the representative of Serta an even called them at the main office no help! But the sales service an delivery was fine. Looking around for a king bed now ! Izzy Auger →

“Boyd's Outlaw Sleep Centers inKingman,AZ - 16124 (Great people great prices great service)”

• Purchased from Boyd's Outlaw Sleep Centers (Kingman, AZ)

Posted by Rhonda from Kingman, AZ on September 2, 2022

Very nice people. They asked aboit our sleep preferences a d helped us make the best selection. Promt and professional delivery. Wonderfully honest and helpful. LOVE our new beds →

“Denver Mattress inCentral Point,OR - 16237 (Very good store)”

• Purchased from Denver Mattress (Central Point, OR)

Posted by Matt from Medford, OR on September 5, 2022

I have purchased quite a few items from this store, from bedroom set to sheets to a mattress. I have always had a very good experience at this store and continue to return. Deliveries have also gone very well each time. →

“Mattress Xperts inOakland Park,FL - 16514 (Glad I didn't listen to this websites reviews! Mike was A+)”

• Purchased from Mattress Xperts (Oakland Park, FL)

Posted by Tara from Pompano Beach, FL on October 1, 2022

I visited several mattress stores in the area. I was looking for a salesperson who could understand my condition. Mike was very knowledgeable and very informative. He took his time with me (several visits) even contacted his own chiropractor to talk about my situation. He recommended a great mattress and … →

“Denver Mattress inSalem,OR - 16558 (Kiley was a knowledgeable and personal sales person; hes a)”

• Purchased from Denver Mattress (Salem, OR)

Posted by Jim from Salem, OR on October 7, 2022

Kiley was a knowledgeable and personal sales person; he’s a keeper. The delivery people were friendly, helpful, and efficient. Overall, a very good experience. →

“Verlo Mattress inGrafton,WI - 17112 (Alex Jose and Michael were very professional delivering Dau)”

• Purchased from Verlo Mattress Factory (Grafton, WI)

Posted by Barb from Hartford, WI on December 17, 2022

Alex Jose and Michael were very professional delivering Daunte my sales member was also caring and professional →

“Furniture Fair inGoldsboro,NC - 17272 (The missing piece)”

• Purchased from Furniture Fair (Goldsboro, NC)

Posted by ArnethaG from Goldsboro, NC on January 8, 2023

I bought a Crown Mark upholstered Erin Panel Bed from furniture fair in Goldsboro, NC. Paid 200.00 for the bed and an additional delivery fee, when the men came in to set up the bed, the mattress box was missing, the driver had to go back to the store to … →

“Better Night Sleep Center inFarmington,MO - 17315 (From a House Fire to Sleeping on a Cloud!)”

• Purchased from Better Night Sleep Center (Farmington, MO)

Posted by Christy from Bonne Terre, MO on January 14, 2023

We had the house fire in October and, thanks to great insurance, we were well covered. That being said having to toss 80% of your stuff and redo most of your home is still a very overwhelming prospect. So, Thanksgiving weekend I wandered into the Better Night Sleep Center in … →

“American Freight Furniture and Mattress inGoodlettsville,TN - 17402 (Susan Manager at the Goodlettsville Store)”

• Purchased from American Freight (Goodlettsville, TN)

Posted by Emma from Antioch, TN on January 23, 2023

Susan the Manager at the Goodlettsville Store was very Professional an quick to resolve my Issue, making sure that my delivery went without Incident. Initially the matress that I ordered on line was out of stock at the Antioch Store, that I ordered it from . I was supposed to … →

“Denver Mattress inTulsa,OK - 17674 (Unloading truck)”

• Purchased from Denver Mattress (Tulsa, OK)

Posted by Ron from Knoxville, AR on February 18, 2023

Very nice guy got to work promptly and got me on my way to next delivery →

“Affordable Bedding inAsheville,NC - 17728 (Best store owners! Shop local!)”

• Purchased from Affordable Bedding (Asheville, NC)

Posted by Kythera from Black Mountain, NC on February 20, 2023

Awesome service, delightful owners! Who knew that getting a bed could be so much fun? Can't say enough about the customer service! Locally owned and run which is why I went there, so worth it! Delivery men were so lovely, can't say enough...then on top of all that I was … →

“Mattress Firm inViera,FL - 17930 (Salesperson was friendly and knowledgeable. Store was clea)”

• Purchased from Mattress Firm (Viera, FL)

Posted by Lisa from Merritt Island, FL on March 12, 2023

Salesperson was friendly and knowledgeable. Store was clean. Delivery men were efficient and friendly. →

“Gardner White Furniture inAuburn Hills,MI - 17932 (They are very nice and they cleaned everything.)”

• Purchased from Gardner White Furniture (Auburn Hills, MI)

Posted by Wendy from Detroit, MI on March 13, 2023

They are very nice and they cleaned everything. →

“Denver Mattress inCentral Point,OR - 17969 (Joints hurt, need new bed)”

• Purchased from Denver Mattress (Central Point, OR)

Posted by Hallie from Central Point, OR on March 17, 2023

Hunter was very helpful and knowledgeable about the different mattresses and how they work with different body types and sleeping styles. The delivery and set up was prompt and they took extra effort to protect my door frames taping moving blankets to the door frames that might be scuffed or … →

“Denver Mattress inColorado Springs,CO - 17975 (The Best Service)”

• Purchased from Denver Mattress (Colorado Springs, CO)

Posted by Pam from Peyton, CO on March 18, 2023

Our new Temperpedic mattress was just delivered a few hours ago. The two delivery men were very nice and pleasant. Everything went great with the delivery. I have to give special recognition to Anthony Morton, the Sales Associate who helped us select our new mattress. Anthony greeted us and approached … →

“Roby's Furniture & Appliance inAstoria,OR - 17994 (We bought a new mattress and platform. Beth was our salesp)”

• Purchased from Roby's Furniture & Appliance (Astoria, OR)

Posted by Patricia from Battle Ground, WA on March 20, 2023

We bought a new mattress and platform. Beth was our salesperson, she was patient and very helpful. We purchased both and they were delivered per our request. The delivery gentlemen were Gary and Alex B. They were careful with the placement of the mattress and really cheerful and helpful. We … →

“Mattress Mart inDartmouth,NS - 18171 (Personable, Informative, and Efficient)”

• Purchased from Mattress Mart (Dartmouth, NS)

Posted by Cathy from Halifax, NS on April 13, 2023

Went to the Dartmouth Mattressmart store on a Saturday and then several others to compare. Kim was personable and informative. We ended up going back to this store the following Saturday. Two mattresses were purchased. I received mine on the Monday and the other one had to be ordered and … →

“Mattress Hub inSalina,KS - 18582 (great sales experience)”

• Purchased from Mattress Hub (Salina, KS)

Posted by Donna from Newton, KS on June 26, 2023

i never set foot in the Mcpherson store and Steve was great. Michael & Clayton were friendly, courteous and very helpful when they delivered & set up . 5**** I am just months out from back surgery so it was a great experience start to finish. THANKS everyone!!! →

“Denver Mattress inFlorence,KY - 19032 (Back and neck pain gone)”

• Purchased from Denver Mattress (Florence, KY)

Posted by Joseph from Dry Ridge, KY on August 25, 2023

I was suffering with back and neck pain which I thought to be caused by my job. While on vacation the pain was gone and I rarely woke up during the night as the bed was extremely comfortable. After returning home I went to sleep in my bed and tossed … →

“Denver Mattress inCentral Point,OR - 19079 (Thank you so much!)”

• Purchased from Denver Mattress (Central Point, OR)

Posted by Debbie from Ashburn, VA on August 30, 2023

Thank you so much for all you did for our family, the guys were great putting all the beds together, denver mattress and furniture row were great! →

“Sit 'n Sleep inCosta Mesa,CA - 19194 (Delivery was Supirior)”

• Purchased from Sit n Sleep (Costa Mesa, CA)

Posted by Richard from Los Angeles, CA on September 9, 2023

Mattress was delivered today. Delivery and set up were timely and professional. Thanks Jesus and they guys. Begin evaluation tonight! →

“Denver Mattress inLittleton,CO - 19328 (Great experience from sales floor through delivery!)”

• Purchased from Denver Mattress (Littleton, CO)

Posted by Chris from Parker, CO on October 3, 2023

Jacob and the delivery team were all great! →

“Baillio's inAlbuquerque,NM - 19500 (We received excellent attention. Bradley Babcock worked to )”

• Purchased from Baillio's (Albuquerque, NM)

Posted by Lisa from Albuquerque, NM on November 2, 2023

We received excellent attention. Bradley Babcock worked to find the right microwave for us. I was impressed by his work ethic. The delivery man, Eric, was prompt and completed the installation easily. Much better selection and service than you will find at the competitors. →

“Mattress Firm inGalveston,TX - 19506 (Byron provided great service)”

• Purchased from Mattress Firm (Galveston, TX)

Posted by Noel from Galveston, TX on November 4, 2023

Our sales person was Byron who was professional and provided great service. The delivery team showed up on time and was in and out in less than 5 minutes. →

“Denver Mattress inFort Wayne,IN - 19758 (Our salesperson, Wyatt, was awesome! So knowledgeable abo)”

• Purchased from Denver Mattress (Fort Wayne, IN)

Posted by Angela from North Manchester, IN on December 13, 2023

Our salesperson, Wyatt, was awesome! So knowledgeable about everything and anything having to do with beds! We tried so many, but he was patient, and around if we needed him, but didn't hover. Will definitely return! Also, delivery, setup and disposal was great! They were so fast at setup and … →

“Mattress Firm inMiddletown,CT - 19770 (super great service and delivery thanks you Guys)”

• Purchased from Mattress Firm (Middletown, CT)

Posted by Dave on December 15, 2023

super great service and delivery thanks you Guys →

“Conlin's Furniture inButte,MT - 19957 (Great service)”

• Purchased from Conlin's Furniture (Butte, MT)

Posted by molly s from Butte, MT on January 9, 2024

We have gotten lots of furniture from Conlins. My favorite part is always on delivery day getting what we ordered. You guys have some of the best guys delivering your furniture. This time was Muhammed and Jayden, and they did a great job. I've specifically had Muhammed on three separate … →

“Miskelly Sleepstore inFlowood,MS - 19976 (Very helpful salesperson good purchase)”

• Purchased from Miskelly Furniture (Flowood, MS)

Posted by Kate from Jackson, MS on January 13, 2024

Blythe at the Dogwood location did a great job talking me through multiple options and firmness levels. Happy with purchase and delivery experience. Miskelly’s was willing to take my old mattress away which was one of the reasons I shopped locally instead of ordering online. →

“Sit 'n Sleep inGlendale,CA - 20095 (Good knowledgeable service!)”

• Purchased from Sit n Sleep (Glendale, CA)

Posted by Landon from Burbank, CA on February 3, 2024

Great service from Daryl. No pushing just very helpful. Delivery was good but they did knock over one of my plants and damage it. No big deal really and they did have to put up a bunch of payment issues on my end. They didn't get mad that the delivery … →

“Sleep Country Canada inPenticton,BC - 20282 (Super deal and service)”

• Purchased from Sleep Country Canada (Penticton, BC)

Posted by Wendy on February 24, 2024

I bought a display mattress which was heavily discounted, but in great condition. I wanted delivery and my old mattress removed, not a service that all mattress/furniture stores offer. I had my delivery within a week. Jake and Angus were efficient and careful; all in done in 5 minutes. Great … →

“Denver Mattress inAmarillo,TX - 20352 (Box spring torn in 3 places)”

• Purchased from Denver Mattress (Amarillo, TX)

Posted by Paula from Dallas, TX on March 3, 2024

The delivery personnel were very nice and professional. However, the box spring is torn in 3 places. The sheets are wrong color and given back to delivery personnel. Please call me to get a replacements. →

“Green's Appliance Direct inAlbany,NY - 20519 (Out of Their Way to Satisfy Clients)”

• Purchased from Green's Appliance Direct (Albany, NY)

Posted by Bryan from Albany, NY on April 5, 2024

I've been buying appliances solely from Greens for 5 years now. A plumber recommended them. He told me of the owner buying back an out of warranty item from an unhappy client. His reasoning was simply to keep the client happy. Their parts are all warrantied and from the manufacturer. … →

“Denver Mattress inAmarillo,TX - 20549 (Only place to buy a mattress)”

• Purchased from Denver Mattress (Amarillo, TX)

Posted by Shauneen from Amarillo, TX on April 11, 2024

This is the 3rd mattress we've purchased in just over 2 years, each purchase has been at Denver Mattress. The selection from which to choose is fantastic, so there's no doubt the perfect mattress will be found. Our salesman, Jacobi, listened to our needs and price range, then led us … →

“Sit 'n Sleep inBrea,CA - 20597 (Excellent Customer Service)”

• Purchased from Sit n Sleep (Brea, CA)

Posted by Lori from Placentia, CA on April 20, 2024

Tyson was very informative and friendly; no high pressure sales pitch; he seemed happy to help me find the perfect mattress for my mom based upon her interest. I accidentally ordered the wrong size box spring height (my fault) and Tyson & Sharon solved my problem in 2 minutes. They … →

“Bedroom Depot inWindsor,ON - 20715 (Delivery Experience)”

• Purchased from Bedroom Depot (Windsor, ON)

Posted by Vicki on May 8, 2024

Jared came with my mattress during the time he said he would, he bagged my old mattress. He was very professional and courteous. I did not meet his partner Kye but Kye was good to stay downstairs with the truck. 5 stars for these guys! →

“Byers Home Furnishings inSpencer,IN - 21145 (Excellent Customer Service)”

• Purchased from Byers Home Furnishings (Spencer, IN)

Posted by Rita from Bloomington, IN on July 27, 2024

From buying my recliners to the delivery, this store has excellent customer service. Tracy, the owner was very helpful in helping me select the right chairs and their delivery staff was very helpful and courteous. I asked them to move a chair i had already bought into another room and … →

“Mattress Firm inPearl,MS - 21169 (They are honest and reputable!)”

• Purchased from Mattress Firm (Pearl, MS)

Posted by Sondra from Crystal Springs, MS on August 1, 2024

I received a wrong mattress and the very friendly knowledgeable sales person, Albert Williams, and the warehouse personnel were on top of things and made sure I received the mattress that I thought I was purchasing, but then they went above and beyond that and for my trouble upgraded my … →

“The Brick inSpruce Grove,AB - 21247 (Expertise and service for the perfect mattress experience)”

• Purchased from The Brick (Spruce Grove, AB)

Posted by Ed & on August 18, 2024

Shana’s friendly, professional, experienced mannerisms matched our expectations as potential customers. When we entered the store we were impressed by Shana’s good listening skills to our needs for our perfect mattress. She guided us thru selection and her expertise to match our needs. Within half an hour we purchased our … →

“Mattress City inEverett,WA - 21484 (Superior customer service experience!)”

• Purchased from Mattress City (Everett, WA)

Posted by Steve from Monroe, WA on October 8, 2024

I’m over 60+ and I’ve shopped many retail stores over the years but when we came into Mattress City we didn’t expect to receive such an amazing overall experience. I could tell it was very different from the start since they don’t work on commission. I did not feel they … →

“None - 21516 (Two mattress and both experiences were excellent. Spot on)”

• Purchased from Denver Mattress (Marion, IA)

Posted by Colleen F from Cedar Rapids, IA on October 15, 2024

I really was surprised how well these folks really know there products.My sales rep Dalton did not skip a beat.Best service ever and delivery.Highly recommend Denver Matress for great service and knowledge.Doing things right period.Thankyou →

“Sweet Dreams Mattress inDenver,NC - 21523 (Ryan the salesperson was very helpful to us picking out a d)”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Rita from Lincolnton, NC on October 17, 2024

Ryan the salesperson was very helpful to us picking out a dresser. He was kind and knew exactly what we were looking for. Jay and Evan were fabulous is delivering our new dresser.it was an awesome experience. I would highly suggest looking there first before you go to a big … →

“Denver Mattress inPueblo,CO - 21586 (Knowledgeable and Friendly Salesperson)”

• Purchased from Denver Mattress (Pueblo, CO)

Posted by K B from Denver, CO on November 1, 2024

Felix was awesome in helping us investigate super firm mattresses. He answered all our questions and provided so much good information that we were able to make a decision that we know is right for us. Their delivery area is huge and that made it easy for us to say … →

“Denver Mattress inToledo,OH - 21962 (Great experience!!!!)”

• Purchased from Denver Mattress (Toledo, OH)

Posted by Amy from Troy, MI on January 28, 2025

My husband and I just purchased a purple mattress and adjustable base. Our sales person Tim Packard was so knowledgeable and beyond helpful when it came to deciding on what mattress to get. The delivery guys were on time and very professional. I would totally recommend Denver Mattress and Tim!!! … →

“Bedroom Depot inWindsor,ON - 22035 (Not only did I think the salesperson, Ryan, was personable )”

• Purchased from Bedroom Depot (Windsor, ON)

Posted by J D on February 9, 2025

Not only did I think the salesperson, Ryan, was personable and knowledgeable, but the two delivery guys, Kye and Sevaughn were quick, civil and knowledgeable about what they were doing and bringing in a mattress up stairs. I recommend the store and them. →

“Bedroom Depot - 22129 (Exactly what l expected. Great service ,and the delivery me)”

• Purchased from Bedroom Depot

Posted by Dianne on February 27, 2025

Exactly what l expected. Great service ,and the delivery men Kye and Sevaughn were great, on time and great Job l would recommend buying here anytime . Thank You . →

“Denver Mattress inLafayette,IN - 22164 (Austin was amazing!)”

• Purchased from Denver Mattress (Lafayette, IN)

Posted by Michelle from Aurora, CO on March 7, 2025

Service was fantastic and delivery was smooth. We felt very “heard” when we explained what we were looking for. →

“Affordable Mattress - 22303 (Great Salesperson)”

• Purchased from Affordable Mattress

Posted by Linda from Fort Walton Beach, FL on April 6, 2025

Made my purchase very easy to do. Delivery and set up was great. →

“America's Mattress inMorehead City,NC - 22372 (My Beautyrest mattress)”

• Purchased from America's Mattress (Morehead City, NC)

Posted by John from Atlanta, GA on April 26, 2025

I bought a Beautyrest Queen sizeCypress Bay about two weeks ago and have never slept so well before. I was so good that I went back and bought another on for my wife. The "America's Mattress" store in Morehead City, NC, had a good selection of mattress's. Bryan was great … →

“Denver Mattress inSelma,TX - 22453 (Great experience)”

• Purchased from Denver Mattress (Selma, TX)

Posted by Randy from Selma, TX on May 14, 2025

Spent a lot of hours at a lot of mattress stores. Many sales people were very pushy and trying hard sales tactics. Angela was wonderful to deal with. Showed me all the options, gave me the information I needed without ever coming across as pushy or in your face. She … →

“Gardner White Furniture inShelby Township,MI - 22563 (Harlan was great. His input helped me a lot in my purchase.)”

• Purchased from Gardner White Furniture (Shelby Township, MI)

Posted by Rebecca from Howell, MI on May 29, 2025

Harlan was great. His input helped me a lot in my purchase. I love the table and chairs I selected. The deliver people were also great. →

“Sleep Outfitters inBeavercreek,OH - 22844 (Super Service!!)”

• Purchased from Sleep Outfitters (Beavercreek, OH)

Posted by Keith from Fairborn, OH on August 2, 2025

Bob at the Beavercreek store was Great to work with and very knowledgeable of there products. Super Guy and the delivery fellows where very nice and polite. They also done a good job! Thanks →

“Gardner White Furniture inShelby Township,MI - 23099 (Service was great and informative on our furniture options)”

• Purchased from Gardner White Furniture (Shelby Township, MI)

Posted by Tim C from New Baltimore, MI on September 18, 2025

We our very happy with our new furniture, sales person Mario was great and delivery was on time and setup was perfect! Thank you to your team! →

“Mattress Mart - 23241 (Appreciation for our Sales Person)”

• Purchased from Mattress Mart

Posted by Michael C from Hammonds Plains, NS on October 25, 2025

We walked into the store in Bayers Lake, Halifax, on Thursday, the 23rd of October 2025. My wife and I didn't know a lot about mattresses and the very different types available. We had Crystal Johnston as our sales lady. She was absolutely lovely and very helpful. She explained everything … →

“Ashley Furniture inPlattsburgh,NY - 23319 (Excellent service provided.)”

• Purchased from Ashley Furniture (Plattsburgh, NY)

Posted by Stacey Y from Plattsburgh, NY on November 12, 2025

DJ was extremely helpful on the purchases I made. Everything was perfect with including delivery. I will definitely order from here in the future. Thank you DJ. →

Complaints for Delivery Service

“Mattress Express inMooresville,NC - 1092 (Horrible Experience)”

• Purchased from Mattress Express (Mooresville, NC)

Posted by M B from Mooresville, NC on September 8, 2010

Owner and salesman were very unprofessional and didn't deliver the product we ordered and paid for in full at time of purchase. Very dishonest business and felt like we did not get treated fairly as a customer. Not to mention, we now have an 18 in scratch in new hardwood … →

“Miles Furniture inPensacola,FL - 1782 (Good product, poor service)”

• Purchased from Miles Furniture (Pensacola, FL)

Posted by Jonathan P from Destin, FL on January 3, 2013

Miles has unique furniture offerings and great prices but their service after the sale is very poor. Our salesperson, Perry, has worked very hard to make things right but the company is coming up short. Our furniture took 5 weeks to deliver and the delivery "crew" was two teenagers with … →

“Design Within Reach inPortland,OR - 1479 (Dissatisfied Customer)”

• Purchased from Design Within Reach (Portland, OR)

Posted by Doris R from Wilsonville, OR on December 28, 2011

@font-face { font-family: "Times New Roman"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }table.MsoNormalTable { font-size: 10pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } Beware! Where do I begin?!?! (1) My credit card was charged with bogus charges by DWR. I … →

“Mattress Firm inRancho Cordova,CA - 1478 (Use extreme judgement)”

• Purchased from Sleep Train (Rancho Cordova, CA)
• The Beautyrest Black (Pre-2016) line by Beautyrest

Posted by Sheila S from Fair Oaks, CA on December 28, 2011

My sales person was extremely patient with me and knowledgable about his products. He was well trained. I confided in him about how important a good mattress is to me due to my back issues. He didn't steer me away from my purchase, and why would he, but I wish … →

“Macy's inMilford,CT - 1469 (Drop shippment)”

• Purchased from Macy's (Milford, CT)
• The Sealy brand

Posted by Richard R from Orange, CT on November 30, 2011

Bought Mattress and double Box Spring set. They were 2 hours too early which caused problems to start. The Delivery crew unloaded them by dropping them off the truck to the ground. (appox 4.5 feet). The wood in the box springs do not like that. Management did not seem to … →

“Bob's Discount Furniture - 1434 (Nice people - Delivery Service isn't)”

• Purchased from Bob's Discount Furniture
• The Bob's Naturally Bob Latex line by Bob's

Posted by Fred J from Chester, CT on September 27, 2011

If the new matteress doesn't need a box spring, and the old one did, then when they say "includes removal" they should take away all the attendant parts. If this was a free service, I could maybe understand, but if they are going to charge you for delivery/take away, then … →

“Sleepy's - 1431 (Sleepy's sells then drops you.NO CUSTOMER SERVI)”

• Purchased from Sleepy's
• The Adrian Firm model from the Beautyrest Classic line by Beautyrest

Posted by J G from Lancaster, PA on September 24, 2011

We has problems every step of the way with Sleepys. From the sales people not being able to give us a final price from the delivery company refusing to take there shoes off to step inside our new house. Our mattress set began to deform in less the a month … →

“Mancini's Sleepworld inModesto,CA - 1798 (Great bed and service)”

• Purchased from Mancini's Sleepworld (Modesto, CA)

Posted by Rick C from Oakdale, CA on January 18, 2013

Thank you Nina for the great bed and service. The price was fair and there was not pressure to buy. Better service that the people at ST where we felt we were being taken advantage of. →

“The Brick inKirkland,QC - 1391 (Great customer service)”

• Purchased from The Brick (Kirkland, QC)

Posted by Kim W from Pierrefonds, QC on September 2, 2011

Nice variety of furniture and pricing is fair for the quality. Sales staff is very personable and the customer service on the phone was great! 1st delivery from the Brick store left a lot to be desired; spoke in Russian so that we could not understand what they were saying, … →

“Mattress Warehouse inLynchburg,VA - 1367 (Not happy!!!!)”

• Purchased from Mattress Warehouse / Sleep Happens (Lynchburg, VA)

Posted by V K from Lynchburg, VA on August 13, 2011

I was promised that the mattress I purchased on Sunday would be delivered the next Saturday. Friday afternoon I received a call stating that there is a "little backorder on the mattress & it will be delivered on the next delivery day". Spoke with the regional manager & asked why … →

“The Brick inKirkland,QC - 1366 (worst company ever to buy from)”

• Purchased from The Brick (Kirkland, QC)
• The Serta Trump Home line by Serta

Posted by Bachir E from Dollard-des-Ormeaux, QC on August 13, 2011

Please i beg to not buy from this company. Worst customer service ever...worst shipping. Had to 9 times to get some accurate info on delivery time...and still no mattress. I spent over 2500$ and this is how i get treated...nooo it wont happen again. So thank you internet for letting … →

“JCPenney inTigard,OR - 1364 (Lack of Sleep)”

• Purchased from JCPenney (Tigard, OR)
• The Oakgrove model from the Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Jan E from Portland, OR on August 11, 2011

Do not buy from this store. It took them three tries to get the delivery of this mattress done. That should have been a clue to me! The first delivery, the mattress was ripped and they tried to deliver it anyway. (we refused it) The second delivery, they only brought … →

“JCPenney inSilver Spring,MD - 1011 (Damage during delivery)”

• Purchased from JCPenney (Silver Spring, MD)
• The Berridge Firm model from the Serta Perfect Sleeper (Pre-2019) line by Serta

Posted by Pamela M from Carrboro, NC on December 8, 2009

JC Penny offered good selection and prices. But the delivery service was far from white glove. →

“Mattress Discounters - 1346 (My Experience Was So Bad, I'm Writing My First Review)”

• Purchased from Mattress Discounters

Posted by Denise F from Louisa, VA on July 21, 2011

Company charged me three times for the product. Did not deliver the product on the scheduled date. I had to load the mattresses on my Prius and drive them home myself because they said there was hold on my bank account even though the money had been removed from my … →

“None - 1343 (They are liars and thieves!!!)”

• Purchased from JR Furniture (Richmond, BC)

Posted by Olivia M from Maple Ridge, BC on July 12, 2011

I just bought two leather sofas from JR Furniture and since one was in the showroom they delivered that one a week later and promised the other would be delivered within two weeks. First let me tell you that I asked the Sales man (Ram - Vancouver store) that I … →

“Sam's Furniture inHenderson,NC - 1823 (Zero Stars..and that's being nice!)”

• Purchased from Sam's Furniture (Henderson, NC)

Posted by Michael C from Norlina, NC on February 4, 2013

horrible customer service, waited for over a month on a sectional, still didn't get it, bold face lied to us without hesitation on more than one occasion! We had to call them they never called us, even when they promised to, just not a good place to get anything! →

“Furniture Depot inChula Vista,CA - 1048 (Very bad store)”

• Purchased from Furniture Depot (Chula Vista, CA)

Posted by Rene M from Chula Vista, CA on May 22, 2010

This store sold me nothing but defective furniture , once they got your money they dont even return your calls once the furniture fails. they dont warranty the stuff they sell. I regret every single purchase i made there and their bbb record is full of complaints , i should … →

“Mattress Giant - 1066 (WORST company I have ever been screwed by!!)”

• Purchased from Mattress Giant

Posted by Jennifer T from Belmont, MA on August 10, 2010

Absolutely the WORST company I have ever dealt with. I am not the complaining-type of consumer by any means- this is my first time I have even tried to give a bad review about anything. I feel it is absolutely necessary for me to speak up now, as I have … →

“Premium Mattress Outlet inAnaheim,CA - 1488 (Looks and feels like used mattresses? )”

• Purchased from Premium Mattress Outlet (Anaheim, CA)
• The Corsicana brand

Posted by Silvia M from Corona, CA on January 15, 2012

I purchased a mattress from here about 6 months ago. I bought it for $600. The first night of sleep was horrible and it felt like I was getting bit by bugs. I went to visit another store about 2 weeks later and they had the same exact mattress for … →

“Mattress Gallery inMississauga,ON - 1300 (Nightmare)”

• Purchased from Mattress Gallery (Mississauga, ON)

Posted by Hiroko S from Mississauga, ON on April 27, 2011

Disaster!! Worst service ever. Order made the end of Jan, 2011. We were told that it would take 1.5 week to get a bed frame. One month later we got a call, and paid in full for the bad frame and mattress. Then, delivery was not made until mid March … →

“New Deal Furniture inEl Paso,TX - 1284 (Customer Service Nightmare)”

• Purchased from New Deal Furniture (El Paso, TX)

Posted by Anonymous from El Paso, TX on April 4, 2011

WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call … →

“Ultimate Furniture inOakdale,CA - 1257 (Horrible!!!!!!!!!)”

• Purchased from Ultimate Furniture (Oakdale, CA)

Posted by Jeremy B from Oakdale, CA on February 16, 2011

I guess the term "Take the money and Run" applies this this poorly operated business. We ordered a very large oak table. They delivered 6 boxes and told us they didn't have TIME to put it together. So we are stuck trying to assemble it, hoping all the parts are … →

“Original Mattress Factory inHickory,NC - 1054 (Very Pleased)”

• Purchased from Original Mattress Factory (Hickory, NC)

Posted by Robert L from Banner Elk, NC on June 24, 2010

I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. They build them down in Charlotte and I like buying locally when I can. →

“Sleepy's - 1087 (AWEFUL AWEFUL SERVICE)”

• Purchased from Sleepy's

Posted by Cindy L from Boston, MA on September 4, 2010

Had to call sleepys customer service about 20 times and have been placed on hol for a total of 2 hrs. iI am still waiting for the mattress as I speak. They say they will deliver at a certain time but do not. Had to reschedule several times. I have … →

“Famsa inSan Jose,CA - 1115 (I WILL NEVER COME HERE AGAIN.......)”

• Purchased from Famsa (San Jose, CA)

Posted by Esper V from San Jose, CA on September 29, 2010

I WILL NEVER COME HERE AGAIN!! this place has dissapointed me big time parts from my bedroom set were missing its been two weeks and they still cant get them for me. the delivery people were so rude to me and i was so friendly to them. I am so … →

“Sleepy's - 1230 (Sleepys won't honor comfort exchange policy)”

• Purchased from Sleepy's
• The Sleep to Live line by Kingsdown

Posted by Riley L from Chester, VA on January 26, 2011

I purchased a mattress for $2400 at Sleepys in Chester, Virginia, with hopes I was investing in long-term product that would meet my satisfaction. I chose a bed that would meet my partner and my chiropractic needs,"half soft/half firm". The company assured me the bed would meet our satisfaction since … →

“Sprintz Furniture inFranklin,TN - 1219 (WORST Experience Ever!!!)”

• Purchased from Sprintz Furniture (Franklin, TN)

Posted by Angel M from Hermitage, TN on January 18, 2011

My in-laws bought a very expensive table for my wife and I as a wedding gift. (We are talking over $2,000) First of all, they delivered the table the same week we were getting married even though we tried to schedule a different date. The Chairs were falling apart, the … →

“Sleep America inPhoenix,AZ - 1197 (Stay Away!!!)”

• Purchased from Sleep America (Phoenix, AZ)

Posted by Mary H from Phoenix, AZ on December 28, 2010

Stay away from the metro center store! The sales people are nice enough but when it comes to the delivery service forget it. If you do not buy a frame with your matress set they just throw the new box springs and matress on the frame and if it needs … →

“MJM Furniture Center - 1152 (THE WORST EXPERIENCE OF MY LIFE)”

• Purchased from MJM Furniture Center

Posted by Kyla J from Mission, BC on November 3, 2010

I have never been treated so poorly as a paying customer in all my life. I purchased a matress from your maple ridge store and the women that i delt with there was the ruddest person i have ever had to deal with not to metions my order was delivered … →

“Linder's Furniture inCosta Mesa,CA - 1142 (Horrible experience)”

• Purchased from Linder's Furniture (Costa Mesa, CA)

Posted by Matt S from Huntington Beach, CA on October 21, 2010

we bought a bed, mattress, and mattress pad. Linders gave us a delivery date possibility of the end of august. we were going to be out of town and opted for delivery september 10th. I took the day off of work to receive the product. They called late in the … →

“Rooms To Go inSan Antonio,TX - 1376 (Do not buy from Rooms to Go)”

• Purchased from Rooms To Go (San Antonio, TX)
• The Carolina Mattress Guild brand

Posted by Jonathan M from San Antonio, TX on August 24, 2011

Hopefully others will read reviews and avoid RTG. They provide awful service and do not seem to care about it. We spent nearly $1800 on 1 mattress/cover/tax and have still not received the correct mattress after 3 failed deliveries. They delivered the wrong mattress twice, Carolina Embrace (about $1200) instead … →

“Best Price Furniture Outlet inEwing,NJ - 1546 (Deliver Issues)”

• Purchased from Best Price Furniture Outlet (Ewing, NJ)

Posted by Steven K from Hightstown, NJ on May 30, 2012

I have yet to get a resolution on my issues. I am very unhappy on the service and deliver from this company. The owner was emailed pics of the damage. I am a first time home owner, and buying furniture. This place ruined that experience. I would never use them … →

“Mattress Land inWest Springfield,VA - 1683 (Delivery poor)”

• Purchased from Mattress Land (West Springfield, VA)
• The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic

Posted by Anonymous from Vienna, VA on October 16, 2012

There is a disconnect between the salespeople and delivery. Customer Service is not helpful. I worried about the height of the bed when delivered, but did not realize that Tempurpedic made it so it could be different heights. When I read that I called them, and they recommended I call … →

“America's Mattress inPineville,NC - 1700 (Terrible Customer Service)”

• Purchased from America's Mattress (Pineville, NC)

Posted by Glenda W from Rock Hill, SC on October 27, 2012

wall We ordered a bed from the Pineville store in April and after 40+ phone calls and 4 failed delivery attempts we still have a box springs and mattress on an "loaner frame" and a head and footboard leaning against the wall because there are no rails to put the … →

“Mattress Firm inPhiladelphia,PA - 1457 (WORST Customer Service)”

• Purchased from Mattress Giant (Philadelphia, PA)
• The International Bedding brand

Posted by Jill R from Merion Station, PA on November 12, 2011

WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!! The salesman was very nice and helpful. I bought a mattress for my 86 year old grandmother. I paid for and arraigned for removal of her old mattress/set-up of her new one. When the delivery guys arrived on Friday afternoon (an hour late), they refused to … →

“Mattress Direct inHattiesburg,MS - 1863 (Poor delivery)”

• Purchased from Mattress Direct (Hattiesburg, MS)
• The Serta brand

Posted by Leigh E from Jackson, MS on March 16, 2013

We were told our mattress set would be delivered on Friday morning, then we were told they could not meet that delivery time and we would be the first stop Saturday morning. We were then told it would be delivered between 11 and 2. Then we were called again and … →

“Sleep City - 1868 (More than the best of a bad situation)”

• Purchased from Sleep City

Posted by Joshua L from Macon, GA on March 22, 2013

Ordered a Simmons truenergy bed after failing in love with one at a local Ashley furniture. Ordering was a breeze even late at night. Unfortunately delivery agent didn't bring my correct order. Van and Mark welcomed each of my calls for status update and extremely patient with my 20 question … →

“Why Pay More inGriffin,GA - 1880 (Do NOT shop here. )”

• Purchased from Why Pay More (Griffin, GA)

Posted by Nuna B from Griffin, GA on April 8, 2013

The delivery guys damaged my home and then the owner told me he would not make things right with a $100 repair after I had made a $3000 purchase because (direct quote) "customers always lie". →

“Akins and Sons Furniture inFort Payne,AL - 1899 (Nightmare in Dogtown! )”

• Purchased from WA Akins & Sons Furniture (Fort Payne, AL)

Posted by Ross B from Hebron, IL on April 22, 2013

Run as fast as u can away from this store! I bought a leather sofa, love seat, chair, ottoman, dining room set. quite a bit of furniture. I got a cracked mirror in china cabinet, cracked granite on server table, forgot my ottoman, a dining room table that looked it … →

“Angelle's Furniture inHattiesburg,MS - 1906 (Poor Customer Service!)”

• Purchased from Angelles Furniture (Hattiesburg, MS)

Posted by John C from Jackson, MS on May 9, 2013

High quality leather with very overpriced furniture with poor customer service! The store prides itself with using this obviously false sales pitch that they can get any of their furniture ordered to the store and delivered out within 30 days! Well, we were promised our furniture would be shipped and … →

“Baer's Furniture inWest Palm Beach,FL - 1958 (Fend for Yourself in Palm Beach)”

• Purchased from Baer's Furniture (West Palm Beach, FL)

Posted by Robert D from Sunnyside, NY on July 24, 2013

Do not deal with these people. They are not fair or trustworthy. I ordered furniture that was supposed to come in three months. It took five months. When it arrived several pieces of the set were damaged. They tried to deliver three more times and everything they sent was damaged. … →

“Sears Essentials inSan Diego,CA - 1960 (A big hustle at delivery!)”

• Purchased from Sears (San Diego, CA)

Posted by Miroslav K from San Diego, CA on July 29, 2013

It was scheduled a pick-up of an old mattress at time of delivery of a new one. Delivery guys refused to pike-up the old one with an excuse that there is blood stains on it. It was a hot chocolate as I am the single man only one sleeping on … →

“JCPenney inAlbuquerque,NM - 1968 (Poor delivery staff -- let us hanging in the wind!!)”

• Purchased from JCPenney (Albuquerque, NM)

Posted by Joe H from Albuquerque, NM on August 12, 2013

BUYER BEWARE. Poor service from the J C Penney Home Store on Menaul in Albuquerque, NM - the salesperson in the store promised our furniture would be delivered, fully assembled, and cartons or packing materials would be carted away. Instead, they apparently sub-contract their furniture delivery to another company. The … →

“Ashley Furniture Homestore inWilmington,DE - 1979 (Go somewhere else)”

• Purchased from Ashley Furniture (Wilmington, DE)

Posted by Dan B from Philadelphia, PA on August 26, 2013

The furniture selection is great and they have reasonable prices, but the customer service is horrible the only person that acknowledges you is the sales person who works on commission ,which makes it more of an obligation. I opted for pick up instead of delivery because my purchase didn't make … →

“Today's Furniture & Mattress inGreenwood,IN - 1989 (Nasty people.)”

• Purchased from Today's Furniture & Mattress (Greenwood, IN)

Posted by Bob S from Indianapolis, IN on September 17, 2013

If you want a bad experience and want deal with rude sales staff, this is your place. Product delivered partially unwrapped and filthy. Store would not do anything about it. Notice thier disclaimer, "all sales final". Agh. →

“Mattress Firm - 2023 (Poor Customer Service)”

• Purchased from Mattress Firm
• The TEMPUR-Pedic brand

Posted by Sophia N from Burleson, TX on October 23, 2013

My sales person was very helpful, but seemed very unfamiliar with how the state fair ran anything. He lived in Fl and was just in for the fair. Lots of mix ups!! When laying on one of the beds at the fair, I laid in something very wet. I think … →

“Mattress Hub inManhattan,KS - 2047 (Worst Experience Ever and Still Ongoing)”

• Purchased from Mattress Hub (Manhattan, KS)

Posted by Theresa M from Manhattan, KS on November 12, 2013

I purchased 2 full sized mattresses on Oct. 7th and was told they could be delivered the next day around 4pm. The 8th came and I received a call from the store manager stating that they only had one of the mattresses but could deliver it around 2pm. I left … →

“Slumberland Furniture inColumbia Heights,MN - 2070 (TOTAL SCAM!)”

• Purchased from Slumberland (Columbia Heights, MN)
• The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic

Posted by Teresa A from Minneapolis, MN on December 10, 2013

Our initial trip to this Slumberland was to purchase a bed. It was kind of a on a whim but a new bed had been in talk for awhile. We checked out the selection and determined we wanted a Tempur-pedic. There were at least three salespersons there that day that … →

“Cardi's Furniture & Mattresses inSwansea,MA - 2089 (awful service)”

• Purchased from Cardi's Furniture & Mattress (Swansea, MA)

Posted by Karen O from Greenville, RI on January 7, 2014

I bought mattress & box spring on Dec 26 was told I could pick up on the 30th went to pick up was not there was told they would deliver on the 2nd of Jan they did but not the box spring was told they would deliver that on the … →

“US-Mattress - 3235 (Selection & Price = Great. Delivery & Customer Service?)”

• Purchased from US-Mattress

Posted by Shawn from Covington, KY on June 30, 2016

Terrible. The subject line sums it up, but I hope you have a different (read: better) experience if you should choose to use this online retailer. Deliverymen who smoked (& stunk up the mattress they delivered), refused to take the old mattress, which was part of the service paid for … →

“Hamilton Enterprises inChalmette,LA - 2220 (Paid in full, won't deliver)”

• Purchased from Hamilton Enterprises (Chalmette, LA)

Posted by James from Hammond, LA on April 12, 2014

I have been waiting for almost six months for my furniture to be delivered. I paid them in full and six months later I still do not have my furniture. They have told me several stories but still no furniture. →

“Allen Wayside Furniture inConway,NH - 2228 (Do not buy from here)”

• Purchased from Allen Wayside Furniture (Conway, NH)

Posted by Kevin from Conway, NH on May 4, 2014

My newly sanded floor was damaged by Allen Wayside employees and when we complained we were called liars and accused of damaging the floor ourselves. We purchased an Ashley Vista chocolate sectional sofa from Allen Wayside Furniture Conway NH for our vacation home on October 3rd 2013.We paid in full … →

“Ashley Furniture HomeStore inMiddletown,NY - 2510 (Don't deal with them )”

• Purchased from Ashley Furniture (Middletown, NY)

Posted by Gudia from Middletown, NY on July 16, 2014

Please organize your wear house And hire some nice people Who pores the stuff into the truck I bought my two bedroom's queen set And my one bed was good Second bed the stuff was missing same thing Two times And third time they came with twin bed railing OMG … →

“Gardner White Furniture inShelby Township,MI - 2535 (Bad Delivery)”

• Purchased from Gardner White Furniture (Shelby Township, MI)

Posted by Michelle P from Sterling Heights, MI on August 5, 2014

I had a very good in store experience with my sales person. The delivery was awful. The delivery men were rude and they smelled like they had been drinking. They were late arriving (they called today they would arrive in 15 minutes and didn't show up for over an hour). … →

“Mattress 1 One inMiami,FL - 2591 (STAY AWAY!!!)”

• Purchased from Mattress 1 One (Miami, FL)

Posted by K from Miami, FL on September 1, 2014

Worst customer service I have ever dealt with!!! I ordered a same day delivery mattress 3 days ago and it still has not arrived! The employees are very rude and have the nerve to tell me to be patient and never show up! They could at least have the decency … →

“Mattress HQ - 2667 (Sleepless and Restless in Tyer, TX)”

• Purchased from Mattress HQ

Posted by Shannon R on October 9, 2014

THE WORLDS WORST and SLEEPLESS/NIGHTMARE --- have been dealing with this issue since MAY 2014 until present OCT 2014 and still NOT resolved. Numerous attempts to allow Sales Rep "ERIC" to resolve issue to no avail...... still waiting on "MATTRESS" that I've been promised a replacement delivery since 3 wks … →

“Sears inMadison,WI - 2707 (Too Many Excuses)”

• Purchased from Sears (Madison, WI)

Posted by Alice J from Platteville, WI on November 5, 2014

I went into the West Towne Sears store in Madison to look and possibly purchase a Mattress set. After testing the ones in my price range I settled on the one I wanted,purchased it On October 5th and had the delivery day of October 27th scheduled....... or so I thought. … →

“Mattress HQ inTyler,TX - 2838 (Good product, Unprofessional customer service)”

• Purchased from Mattress HQ (Tyler, TX)

Posted by Greg from Tyler, TX on March 22, 2015

Good product, great price, very unprofessional customer service from manager Eric. Wouldn't buy from this store again because of poor customer service from Eric. No home office to register complaint with. Unbelievable!!! →

“Sleep Factory - 2855 (if i had a take two, i would never ever buy from them)”

• Purchased from Sleep Factory

Posted by Simon on April 11, 2015

I bought a new mattress for my new build. first delivery date the delivery guys for some reason got pissed off because by first floor stairs don't have enough room for the mattress to go up... they offer to leave it on the back door, with my recent surgery there … →

“Mattress 1 One inLauderhill,FL - 2919 (Bought a mattress since last Wednesday..still waiting on de.)”

• Purchased from Mattress 1 One (Lauderhill, FL)

Posted by David from Fort Lauderdale, FL on June 1, 2015

Am not sure about going back to this store ever..bought a mattress since last Wednesday for delivery on Friday and today is the following Monday..still haven't received my mattress 😔..guess I'm going to be sleeping on the carpeted floor again tonight..poor service →

“Goods Home Furnishings inToccoa,GA - 2924 (Transaction resulted in filing a dispute thru Visa bank )”

• Purchased from Goods Home Furnishings (Toccoa, GA)

Posted by Richard from Turnerville, GA on June 7, 2015

Purchased bed set at Goods Furniture in Toccoa Ga . On April 21,2015. It is now June 7,2015. I paid for the bed set using a Visa card. I have not received the bed set . All contact with the store was initiated by me. They have not been upfront. … →

“Sleep Outfitters - 2099 (Sleepless in Springville)”

• Purchased from Sleep Outfitters

Posted by Elaine L from Trussville, AL on January 17, 2014

My husband and I purchased a mattress set, bed frame and mattress protector on July 5, 2012. Three mattresses and five deliveries later, I received my present mattress on Aug 8, 2012. I NEVER received the correct bed frame as originally purchased. We encountered defective products, items out of warehouse, … →

“Rooms To Go inFrisco,TX - 3304 (Never again)”

• Purchased from Rooms To Go (Frisco, TX)

Posted by Jenny from Frisco, TX on July 29, 2016

Bought a bedroom set and mattress- poor quality. Scratches easily. Matures didn't last 4 years. Didn't seem like same mattress delivered that we tried in store. Lumpy and felt like rolling in a hole. →

“Mattress HQ inTyler,TX - 3614 (Horrible experience)”

• Purchased from Mattress HQ (Tyler, TX)

Posted by Kim from Tyler, TX on February 20, 2017

Very upset with this company. The guy who delivered our bed had trouble getting a leg into the frame. When he left he said he fixed it and at the time we lived in an apartment with carpeted floors. Now that we have moved into a home with hard floors … →

“Main Street Mattress inFarmville,VA - 3645 (DO NOT BUY FROM THIS STORE!!!)”

• Purchased from Main Street Mattress (Farmville, VA)

Posted by George from Amelia Court House, VA on March 3, 2017

Purchased mattresses in Oct of 2016 and still waiting for delivery. Several people are in the same position. He has taken money from several buyers and comes up with excuses on why the cannot get their products. Stay away. →

“Bi-Rite Furniture inHouston,TX - 5145 (Jerks who will ruin your house and be rude)”

• Purchased from Bi-Rite Furniture (Houston, TX)

Posted by Ashley from Bacliff, TX on October 5, 2018

Terrible service, and left with damaged walls in 6 places during delivery and refused to repair the spots or refund the delivery fee and then got nasty with me when I asked them to make it right. →

“Mattress 1 One inAltamonte Springs,FL - 5312 (Never, never do business with this store)”

• Purchased from Mattress 1 One (Altamonte Springs, FL)

Posted by mary t from Winter Springs, FL on November 26, 2018

We waited for delivery of mattress for over a week They promised and we had four scheduled dates but waited in vain Never came. I feel that they knew we were seniors and cared l →

“None - 5430 (Stay away from Reverie)”

Posted by Maya from Springfield, VA on January 10, 2019

This company does not deliver on its promise. When I tried to cancel, they suckered me into keeping the item by offering & getting me to accept solutions that ultimately failed. →

“Mor Furniture for Less inTempe,AZ - 5582 (Buy Today Sleep Tonight? BULL. Rude Delivery Peope & Manager)”

• Purchased from Mor Furniture for Less (Tempe, AZ)

Posted by Noemi on February 21, 2019

On 2/11/19, my husband and I went to two of your retail stores here in AZ. One in Gilbert and the other was Tempe 1270 W Elliot Rd., Tempe, AZ 85284. The search for the right bed took us almost all day going to the 2 stores and American Factory … →

“Sleep Country Canada inBurlington,ON - 5640 (Terrible customer service and delivery crew)”

• Purchased from Sleep Country Canada (Burlington, ON)

Posted by A from Burlington, ON on March 11, 2019

Dec. 2018 we purchased a mattress, boxspring and complete bed frame, headboard and footboard. We had a specific date and time frame to move, which was a Saturday in February. The salesman told us about the Premium Delivery, which by paying $50.00 you could guarantee delivery in your choice of … →

“Sleep Doctor Mattress Stores inJackson,MI - 5016 (asked to buy more, they never got back to me!)”

• Purchased from Sleep Doctor Mattress Store (Jackson, MI)

Posted by william from Albion, MI on August 30, 2018

Salesman lied and said he owned the store. mattress came on time. guys delivering it would carry two pillows up the stairs because they only are paid to deliver the mattress???!! The salesman forgot to get back to me about buyinmg a fixture because the headboard doesnt connect to the … →

“Sleepy's - 4224 (Miss represented the Sleepy prodguct. Mattress delivery is)”

• Purchased from Sleepy's

Posted by Kathy from Mount Holly, NC on December 30, 2017

Very disappointed →

“Mattress Firm inHarrisburg,PA - 2758 (Unwilling to work with customer)”

• Purchased from Sleepy's (Harrisburg, PA)

Posted by Elizabeth from Hershey, PA on January 1, 2015

My complaint is not so much with the store but the with the lack of communication and customer care and service that was extremely lacking. I purchased two beds from the store and set up a delivery date and time window. Due to human error my phone number was entered … →

“JCPenney - 5678 (Bed scam)”

• Purchased from JCPenney

Posted by Lisa H from Mechanicsburg, OH on March 21, 2019

I purchased a bed at JcPenny but I never received it. The company they hire to deliver the beds never called. When I disputed the charge the company lied said they delivered and JcPenny sided with them. I've been a very long time customer with JcPenny but will never step … →

“Sleepworks inMassapequa Park,NY - 5138 (Poor delivery service)”

• Purchased from Sleepworks (Massapequa Park, NY)

Posted by Atrick from Maspeth, NY on October 4, 2018

So I expected a delivery today and was told the warehouse didn’t have the correct adjustable platform bed but did have a higher priced model if I were willing to pay the difference. The other option was to use it for now until mine arrived. I refused delivery but can’t … →

“Main Street Mattress - 3668 (Don't buy anything)”

• Purchased from Main Street Mattress

Posted by Margaret from Farmville, VA on March 9, 2017

Experience was very disappointing. I purchased a mattress on January 2, and it has not been delivered yet. When we call or go in the store, we get the same answer, " a truck will be coming in Thursday, or the truck broke down. I am afraid that we will … →

“Main Street Mattress inFarmville,VA - 3678 (90 days still no matress, always a story,next sat.for sur...)”

• Purchased from Main Street Mattress (Farmville, VA)

Posted by bruce from Farmville, VA on March 13, 2017

90 days still no matress, always a story,next sat.for sure.not what i was looking for,too many hard to belive stories →

“Costco - 1030 (Great place for mattresses)”

• Purchased from Costco
• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Christine B from Sammamish, WA on January 23, 2010

Best prices on mattresses →

“Texas Mattress Direct inBeaumont,TX - 3785 (Shady business practices)”

• Purchased from Texas Mattress Direct (Beaumont, TX)

Posted by Jennifer from Groves, TX on May 16, 2017

No contract provided, no terms disclosed, high pressure deceptive and misleading salespersons. The mattress they delivered wasn't even the brand we chose in the store. I regret doing business here. It was a nightmare. They can't even provide me with my financing terms because they don't know them. We were … →

“Nectar - 3796 (Poor Customer Service)”

• Purchased from Nectar

Posted by Bev from Longwood, FL on May 22, 2017

We ordered this mattress 4/29 and received an email stating it would ship on 5/2. On 5/8, we still hadn't received it so I began trying to contact customer service via phone and email. No luck. I got automated responses stating their order load was unusually heavy and they were … →

“Art Van Furniture inPortage,MI - 3905 (Never got my mattress)”

• Purchased from Art Van Furniture (Portage, MI)

Posted by Sean from Plainwell, MI on July 26, 2017

Ok so over a month ago we bought a mattress on a sale here and it was suppose to get delivered to us. Since then nobody has stayed in contact with us letting us know when we will see it. We've called down there several times even corporate and just … →

“The Brick inKirkland,QC - 3960 (Big bag of lemons for the Brick Kirkland)”

• Purchased from The Brick (Kirkland, QC)

Posted by Steven from Kirkland, QC on August 28, 2017

Purchased a box spring. Waited a week for delivery. They delivered the wrong size. Took it back and tell us that we will have to wait several more days for a re-delivery. Girl at customer service (Andrea) very rude. Asked for a refund and we were told we would have … →

“Boscov's inHazleton,PA - 3995 (Delivery nightmare)”

• Purchased from Boscov's (Hazleton, PA)

Posted by karen from Ebervale, PA on September 12, 2017

Don't expect them to pick up your old mattresses or box springs. Refused to take even a newer set. →

“Ashley Furniture HomeStore inFridley,MN - 4014 (Worst customer service EVER)”

• Purchased from Ashley Furniture (Fridley, MN)

Posted by Rupesh from Minneapolis, MN on September 25, 2017

I would give zero stars but that is not an option. Products are nice however I cannot say that about Their management and employees customer service. I was hung up on by the manager and was rudely spoken to by the receptionist. I had issues with a dresser in which … →

“None - 4020 (I wish there was an option of giving -5 stars.)”

• Purchased from JR Furniture (Richmond, BC)

Posted by Abhishek from Richmond, BC on September 28, 2017

To say we had an extremely bad experience at JR Furniture is an understatement. We recently bought some furniture from JR furniture in Richmond. To be exact we bought a queen sized bed and a bunk bed. To begin with, we paid them in advance, but they gave us a … →

“Mattress 1 One - 5358 (Run away!)”

• Purchased from Mattress 1 One

Posted by Dennis R on December 16, 2018

Well started out good at the store but once you purchase the nightmare begins! First I was told delivery is from 9-5 with an hour window on calling and letting you know when in the area. I get a call at 7:58 AM saying they will be there in 25 … →

“Mattress 1 One inNederland,TX - 4249 (NEVER SHOP HERE)”

• Purchased from Mattress 1 One (Nederland, TX)

Posted by Ash from Nederland, TX on January 11, 2018

Although Joi was very nice and she seemed to try and help me out, the company she works for us just AWFUL. Not only was I told my matress was going to come on THREE DIFFERENT DAYS (so I say around for three days just to at the end of … →

“None - 4423 (Haverty's Athens GA)”

Posted by J from Lakeland, GA on March 12, 2018

Good store. First mattress & box springs purchase I was all excited, second purchase was an exchange for 1st mattress because it failed not so much - first mattress discontinued and had to "upgrade" under warranty at additional cost. Went back a few months later and bought a leather couch … →

“Sleep Factory - 4430 (Sleep factory preston crushed valvet bed)”

• Purchased from Sleep Factory

Posted by Alan on March 15, 2018

we bought a king size from sleep factory naeem khan ( crushed valvet bed ) a driver with no manners brough first wrong head board, after a week waiting for exchange and some pillow in return for the mistake and delayings, the driver didnt show up after another week they … →

“Lehnen's Furniture inLafayette,IN - 4400 (My mom is 91 years old, she has had one hip replaced and ...)”

• Purchased from Lehnen's Furniture (Lafayette, IN)

Posted by Steve from Sheridan, IN on March 4, 2018

My mom is 91 years old, she has had one hip replaced and is awaiting a second hip replacement. She is an invalid, and is in constant pain. Although I have serious spinal issues, I am her 24/7 caregiver Knowing these circumstances, I am sure that every decent person would … →

“Mattress Smart and Decor inHighspire,PA - 4467 (Do not buy from this store!!)”

• Purchased from Mattress Smart and Decor (Highspire, PA)

Posted by Elizabeth from Harrisburg, PA on March 28, 2018

The owner, Ms. Ruth, did not properly handle the sale for the bedroom suite, almost $2000 my daughter in law purchased on Feb. 27th. A bunch of stories on delays, broken promises on refunds, and yesterday the worst delivery experience ever!! The stuff was NOT even set up and that … →

“Mattress Mattress inRed Deer,AB - 4491 (The delivery service is sub-par)”

• Purchased from Mattress Mattress (Red Deer, AB)

Posted by Priscilla from Condor, AB on April 4, 2018

If you want to buy a mattress and need it delivered, don't go to this store. The delivery leaves a lot to be desired. They leave without completing the job and you pay a lot of money to get your mattress delivered. Ridiculous service, they don't know anything about customer … →

“Furniture Liquidators inFrankfort,KY - 4507 (Service really down)”

• Purchased from Furniture Liquidators (Frankfort, KY)

Posted by Betty from Corinth, KY on April 10, 2018

Before buying was told delivered and set up , when ready to pay said didnt deliver so we had rent u haul to pick up 2 bedroom suites, got them home one of them legs busted had wait 2-3 weeks , went back no one to help had unload broken … →

“Sleep On It inWaynesboro,VA - 5229 (I cannot wait to sleep on it!)”

• Purchased from Sleep On It (Waynesboro, VA)

Posted by Joan from Waynesboro, VA on November 2, 2018

My new bed was just delivered today. My old bed was 25 years old. The store is local and believe in supporting local businesses. The salesperson/owner was friendly, knowledgable and not pushy. I cannot wait to “sleep on it!” →

“Sit 'n Sleep inNorthridge,CA - 5391 (Buying the mattress was easy, but trying to get it delive...)”

• Purchased from Sit n Sleep (Northridge, CA)

Posted by Cathy from Tujunga, CA on December 31, 2018

Buying the mattress was easy, but trying to get it delivered to my home has been poor. Matthew has been apologizing for the two cancellations (so far) for the mattress. He has thrown in a few extras for the delay but it is still frustrating. A mattress is an expensive … →

“The Brick inKelowna,BC - 4737 (coming up short)”

• Purchased from The Brick (Kelowna, BC)

Posted by sue from Kelowna, BC on June 11, 2018

I am a disabled person and my husband is getting a new hip in 3 weeks. We decided to look for a new mattress, unfortunate we choose THE BRICK. After warnings from friends telling us to stay away from THE BRICK (they will sell you anything) we came to realize … →

“The Brick inRed Deer,AB - 4759 (Shopped at Store 8711 50th ave North Red Deer)”

• Purchased from The Brick (Red Deer, AB)

Posted by will from Red Deer, AB on June 16, 2018

I understand deliveries handled out of south store. Delivery was late no phone call to say it would be. purchased dresser, mirror and night table plus bed frame which was not delivered. Mirror installed on dresser but handles not installed. Discovered drawer broken on dresser no inspection by delivers. Not … →

“Turner's Fine Furniture inValdosta,GA - 4774 (do not shop here)”

• Purchased from Turner's Fine Furniture (Valdosta, GA)

Posted by maddison from Hahira, GA on June 19, 2018

If there is any damage to your order upon delivery, don't expect to get it fixed. $2000 for a piece of garbage sofa! →

“Hub Furniture inPortland,ME - 4784 (Buyer Beware!)”

• Purchased from Hub Furniture (Portland, ME)

Posted by James S from Falmouth, ME on June 22, 2018

Hub Furniture- BUYER BEWARE! I purchased a mattress for nearly $2000 and it caused my wife’s back to hurt. Hub would not allow me to exchange it. When being delivered to the bedroom by Hub Furniture representatives the stairway and hall wall and ceiling were scratched. Sam at Hub would … →

“Rooms to Sell inGrand Prairie,TX - 4831 (the company no delivery the product after 3 month ans sti...)”

• Purchased from Rooms to Sell (Grand Prairie, TX)

Posted by Bienvenido from Fort Worth, TX on July 6, 2018

the company no delivery the product after 3 month ans still waiting →

“Ashley Furniture - 4835 (Refunds)”

• Purchased from Ashley Furniture

Posted by Herman from Francisco, IN on July 7, 2018

Need to have the sales person to say if the delivery guys can’t fit it through the door no refund on delivery charge. They didn’t even try to get through the door! →

“Mattress Firm inTuscaloosa,AL - 4929 (Do yourself a favor and shop elsewhere.)”

• Purchased from Mattress Firm (Tuscaloosa, AL)

Posted by Sl from East Lansing, MI on July 29, 2018

About a year and a half to two years ago, we decided it was time to upgrade our mattress. We had chosen Mattress Firm because of it's large brand name and reputable company. However, we have been far from happy with them so far especially with the Tuscaloosa location. The … →

“Mattress 1 One - 4890 (The very poor salesperson and the delivery was terrible ...)”

• Purchased from Mattress 1 One

Posted by Wendi from Mauriceville, TX on July 19, 2018

The very poor salesperson and the delivery was terrible and the district manager doesnt return yiur call I will never shop there →

“Courtesy Home Furnishings inBaker City,OR - 4944 (Horrible customer service!!)”

• Purchased from Courtesy Home Furnishings (Baker City, OR)

Posted by Miriah from Baker City, OR on August 3, 2018

The old woman at the counter was the rudest person I’ve ever dealt with in a sales setting. She wouldn’t even TRY to help us with a split seam on a couch that was purchased one year and 2 weeks ago because it was past the one year warranty. Two … →

“Macy's - 4994 (No one wanted to help.)”

• Purchased from Macy's

Posted by M from Gurnee, IL on August 21, 2018

Everything from start to finish was messed up. Mattress, billing, delivery. →

“Peerless Mattress & Furniture inFlint,MI - 5081 (Poor Customer Service)”

• Purchased from Peerless Mattress & Furniture (Flint, MI)

Posted by ron from Flint, MI on September 12, 2018

Bought a mattress and was charged $75 for delivery service. Delivery service was very disappointing. The delivery people were rude after spending my money at a local business. One delivery person stated we would be charged another $75 if they had to come back. Glad I had not only an … →

“Spring Air - 5693 (Buying a mattress)”

• Purchased from Spring Air

Posted by Sakinah from Danville, VA on March 28, 2019

It seems that their products are not easily found on the Spring Air Website... The names tend to change for the stores it sells to... When we move to other states or purchase from other stores it can be impossible to locate... →

“Ashley Furniture inWoodbridge,VA - 5707 (Lie to make the sale, then stick you w/ 30% restocking fee)”

• Purchased from Ashley Furniture (Woodbridge, VA)

Posted by Ariana from Woodbridge, VA on March 31, 2019

I should have known better after it took months to get all of our dining set pieces 3 years ago, but I thought that was just incompetence. Now I believe Ashley HomeStore intentionally lies to make the sale, because the customer is then trapped by a 30% restocking fee. My … →

“Furniture Land inSurrey,BC - 5745 (Bad delivery be carful no on time delivery)”

• Purchased from Furniture Land (Surrey, BC)

Posted by Jaspal on April 9, 2019

Never recommended anyone buy from this store big liar →

“Sears inCentennial,CO - 5791 (Mattress department deliveries terrible. Wrong mattress.)”

• Purchased from Sears (Centennial, CO)

Posted by Anne from Englewood, CO on April 26, 2019

My credit card has been charged $1600 for a mattress that I returned - was not what I ordered. Time consuming to resolve the problem. Personnel at store were helpful. →

“Kyger Furniture inWinfield,KS - 5925 (NOT WORTH IT)”

• Purchased from Kyger Furniture (Winfield, KS)

Posted by Bob from Winfield, KS on June 12, 2019

The owner was friendly and knowledgeable about the furniture, which we bought locally out of time constraint needs, even though it was overpriced compared to online alternatives. The delivery was a NIGHTMARE. The two employees had little to no respect for the house, damaging walls, woodwork and hanging pictures. Their … →

“Mattress Warehouse inChristiansburg,VA - 6106 (Horrible experience)”

• Purchased from Mattress Warehouse / Sleep Happens (Christiansburg, VA)

Posted by Lloyd from Chester, VA on August 24, 2019

I dont typically write reviews but I was incredibly disappointed. I purchased a bed to be delivered to my daughter's apartment to arrive the day she returned to school. She had recently had surgery and I wanted things to be right for her. They were to call on wed night … →

“Mattress Firm inEllicott City,MD - 6182 (Delivery system is a circus)”

• Purchased from Mattress Firm (Ellicott City, MD)

Posted by Josh from Ellicott City, MD on September 11, 2019

Showroom was nice, manager was nice when he is there, but their delivery system sucks. They have no real communication or control over the drivers or warehouse. So when products come damaged it takes days to reschedule a new delivery. Then when drivers give false delivery times and don't show … →

“Dream City Mattress inHerkimer,NY - 6198 (Great until the delivery.)”

• Purchased from Dream City Mattress (Herkimer, NY)

Posted by Amber from Remsen, NY on September 14, 2019

I must say that I am disappointed that I have to post a low review I was extremely hopeful by saying all of the good reviews and some badd reviews but were updated and turned into good maybe that will happen to me? I'm not sure... Went inon Thursday September … →

“Mattress USA inGainesville,GA - 6205 (Worst delivery ever)”

• Purchased from Mattress USA (Gainesville, GA)

Posted by Carole from Clermont, GA on September 16, 2019

I was really surprised at the poor quality of delivery because of the initial impression of the sales people. The delivery truck arrived in the window of time promised but the guys delivering were sweaty and smelly. I knew it was hot outside so I thought okay but then I … →

“Farmers Home Furniture inWashington,NC - 6364 (Not Satisfied)”

• Purchased from Farmers Home Furniture (Washington, NC)

Posted by Dorothy from Washington, NC on October 23, 2019

My experience in the store was very good it was the delivery service that I was not satisfied with. I brought a sofa bed and they did not complete the setup. They were supposed to come back the next day and finish and I am still waiting over 2 weeks … →

“Mattress Warehouse inGermantown,MD - 6402 (Zero Accountability, Zero Ownership, Bad Customer Service)”

• Purchased from Mattress Warehouse / Sleep Happens (Germantown, MD)

Posted by Yusuf from Germantown, MD on October 30, 2019

I had a very negative experience with this store and Mattress Warehouse overall. I choose to shop here because it is local and the reviews looked good, but I had major issues with my purchase, delivery, customer service, and accountability. I worked with Gideon. He was decent, but he kept … →

“Sit 'n Sleep inCosta Mesa,CA - 6587 (No pressure.)”

• Purchased from Sit n Sleep (Costa Mesa, CA)

Posted by JJ from Newport Beach, CA on December 7, 2019

Angel was patient and kind. She had a wonderful sense of humor. We couldn’t be more satisfied with our overall sales experience. →

“Big Lots - 6590 (Outrageous delivery fee of $149.00)”

• Purchased from Big Lots

Posted by Alexander from Tampa, FL on December 7, 2019

Found the Serta full size firm mattress we wanted for $469 plus tax. I had a truck. However, it was not stocked in the store and to obtain it we had to pay a $149. delivery fee to my home. They would not deliver it to the store for me … →

“Aaron's inCanton,GA - 6657 (bed bugs)”

• Purchased from Aaron's (Canton, GA)

Posted by cliff from Fairmount, GA on December 22, 2019

i am the OWNER of rental co. last month ( oct or nov 2019 ) one of my renters rented furniture from Aaron in canton GA.. thay delivered it with BED BUGS and they ACT LIKE IT IS NO BIG DILL ((THAY ARE JUST NASTY))) →

“Cardi's Furniture & Mattresses inSouth Attleboro,MA - 6709 (Delivery person was disaster)”

• Purchased from Cardi's Furniture & Mattress (South Attleboro, MA)

Posted by John from North Attleboro, MA on January 3, 2020

Delivery person left a mess inside and out, set up the new bed incorrectly, and was pretty nasty when asked to fix it. Made my wife very uncomfortable. There must be better options. →

“Mattress Firm - 6731 (No knowledge of products.)”

• Purchased from Mattress Firm

Posted by Wendy from West Jordan, UT on January 5, 2020

They delivered the wrong mattress to my home then o had to wait to get the right one to my home. →

“Country House Furniture inAllegan,MI - 6904 (horrible customer service)”

• Purchased from Country House Furniture (Allegan, MI)

Posted by Brent from Allegan, MI on February 6, 2020

I purchased a brand new leather couch and loveseat and upon delivery they tracked mud through my entire house and ripped my new couch in 3 different spots . So I call the store where I purchased them Upset understandably only to have the store manager be very condescending and … →

“The Brick inVernon,BC - 6940 (WORST EXPERIENCE, CUSTOMER SERVICE, WILL NOT RETURN)”

• Purchased from The Brick (Vernon, BC)

Posted by Taryn from Vernon, BC on February 10, 2020

Absolutely outraged at this abysmal experience with the Brick in Vernon. I have purchased over 10 years from the Brick and now I may never again. My boyfriend and I just paid over a thousand dollars for a king-sized bed, bed frame, box spring, protective sheet and an extra 10 … →

“Denver Mattress inWichita,KS - 7365 (No delivery)”

• Purchased from Denver Mattress (Wichita, KS)

Posted by Brian from Wichita, KS on May 26, 2020

I bought Three mattresses that were to be delivered last Friday. They canceled on me wanting to look for them Saturday and still have no idea when I’m going to get my beds →

“Mattress 1 One inOrange City,FL - 7494 (Look around before you choose mattress one or your sure to d)”

• Purchased from Mattress 1 One (Orange City, FL)

Posted by Sophie from Deltona, FL on June 16, 2020

They promised delivery on a certain day it didn't happen we had to rent a truck and pick up a floor model instead of a new mattress and we're still waiting for the pillow and mattress cover they promised don't know if we'll ever get it.shop around before you go … →

“Furniture Depot inBrampton,ON - 7496 (Worst furniture experience to date)”

• Purchased from Furniture Depot (Brampton, ON)

Posted by Maynard L from Bowmanville, ON on June 17, 2020

I would give a minus rating if I could. I regret ordering a sectional couch from this company online. Next week it will be 2 months we have been waiting. My wife and I had no issues waiting, it's what came up during the delivery process that showed the character … →

“D & D Mattress inAmarillo,TX - 7529 (Awful and rude)”

• Purchased from D & D Mattress (Amarillo, TX)

Posted by Brittany from Amarillo, TX on June 22, 2020

After a delayed delivery my mother called to make sure they would be there at the agreed time so she or I could be there. Dustin, the owner yelled at her and said they were there early and since she wasn't there she now has to wait another week. When … →

“Denver Mattress inCheyenne,WY - 7580 (We were told we would have to do NOTHING when the new adj...)”

• Purchased from Denver Mattress (Cheyenne, WY)

Posted by Lee from Cheyenne, WY on June 28, 2020

We were told we would have to do NOTHING when the new adjustable set came. They didn't have any tools to be able to take off the rails on our set. We were told they could match up our bed, You won't need to do anything.We bought two different Elite … →

“Sammon's Beds n More inRed Wing,MN - 7941 (You should not spend your hard earned money at this store.)”

• Purchased from Sammon's Beds n More (Red Wing, MN)

Posted by Kelly from Red Wing, MN on August 10, 2020

If I could give this place a ZERO stars I would! DO NOT WASTE your money or time going to this store. I purchased 2 beds, not 1 but 2, to the tune of $4861.94 on 7/20/20. Today is 8/10, I had not heard from the owner of the store, … →

“Ashley Furniture HomeStore inManassas,VA - 7996 (HORRIBLE CUSTOMER SERVICE)”

• Purchased from Ashley Furniture (Manassas, VA)

Posted by Johnae from Manassas, VA on August 17, 2020

DO NOT PURCHASE FROM THIS STORE EVER!! I HAVE MADE SEVERAL COMPLAINTS EVEN TO BBB AND STILL I HAVE NO RECEIVED ALL OF MY MERCHANDISE. HERE IS MY FIRST COMPLAINT MADE ON 7/16 I went in the Manassas Virginia store to order my furniture on June 6th. I told the … →

“Ashley Furniture Homestore inLakeland,FL - 8137 (Change your sleep style to fit their needs)”

• Purchased from Ashley Furniture (Lakeland, FL)

Posted by Chris from Auburndale, FL on September 1, 2020

I was sold a mattress by their "mattress expert" that was clearly recommended for a back sleeper although I told him I was a side sleeper. When I returned to discuss that it was not comfortable. He suggested, "cocoon yourself in, so you won't turn on your side." The delivery … →

“Badcock Home Furniture & More inPort Saint Joe,FL - 8268 (Horrible experience at Port St joe location)”

• Purchased from Badcock Home Furniture (Port Saint Joe, FL)

Posted by Stephanie from Port Saint Joe, FL on September 12, 2020

Worst ales experience of my life. When guaranteed a delivery date, the company never showed, after I took off work. I called the following day and they informed me it was on backorder. A call would have been great brow using MY vacation time. They rescheduled for the following week, … →

“Katz In The Cradle inBrooklyn,NY - 8525 (Horrible Experience! STAY AWAY)”

• Purchased from Katz In The Cradle (Brooklyn, NY)

Posted by Zack from Teaneck, NJ on October 14, 2020

We ordered new bed frames and box springs and will absolutely NEVER order from this place again. Owner was rude and disgusting. Our stuff was supposed to be delivered yesterday between 12-2. The owner called in the morning apologizing that his truck broke down and wouldn’t be able to deliver … →

“Dormez-Vous - 8528 (disappointed )”

• Purchased from Dormez-Vous

Posted by Valerie from Montreal, QC on October 15, 2020

when we ordered the mattress the sales lady assured us "there was a lot in stock ".she scheduled a delivery date which we agreed. 1 day before the delivery I had a message on my phone:"the mattress was send back to the warehouse.sorry we'll try to deliver it this sunday"=5 … →

“Badcock Home Furniture & More inRocky Mount,NC - 8677 (Very disappointed)”

• Purchased from Badcock Home Furniture (Rocky Mount, NC)

Posted by Tonja from Rocky Mount, NC on November 13, 2020

We had a terrible experience with Badcock in Rocky Mount. They were set to deliver to us from 10-3pm and I stayed home all day they had both my husband and I contact number. My husband received a voice mail while he was at work saying we attempted to deliver. … →

“Raymour & Flanigan inNanuet,NY - 8766 (AWFUL.)”

• Purchased from Raymour & Flanigan (Nanuet, NY)

Posted by Randy from Nanuet, NY on November 25, 2020

Awful company. Delivery was a mess. Drivers immediately tried to tell us they could not remove our current items, even though we scheduled removal (because they "didn't have space in the truck"). When we nicely insisted that removal is part of the agreement, they became rude and dismissive. They then … →

“Raymour & Flanigan inStaten Island,NY - 8893 (Horrible!! NEVER AGAIN)”

• Purchased from Raymour & Flanigan (Staten Island, NY)

Posted by Elizabeth from Staten Island, NY on December 14, 2020

The whole review will not fit so I will sum it up. This is the worst store I have purchased from and I will never shop there again. I would not recommend ANYONE purchase anything from them. I purchased an adjustable base for my daughters full sized bed specifically because … →

“Furniture Mecca inPhiladelphia,PA - 8983 (Delivery SUCKED!!!)”

• Purchased from Furniture Mecca (Philadelphia, PA)

Posted by Rebecca from Philadelphia, PA on December 29, 2020

The delivery guy sucked. They stated my 2 piece sectional couldn’t fit in my door. My prior sectional was a single piece with the L-shaped fit in and out the same door. →

“Joplimo Mattress - 8986 (Save your money and time!! Wish i had!!)”

• Purchased from Joplimo Mattress

Posted by sharon from Willard, MO on December 30, 2020

The salesperson talked a good talk but unable to deliver satisfaction after sale. Contacted several time with problem with mattress discomfort with increased back and hip pain for me and my spouse. As others have stated it became my problem due to having to transport to Joplin and was told … →

“Sleep Country Canada - 8996 (WORST EXPERIENCE OF MY LIFE)”

• Purchased from Sleep Country Canada

Posted by Alex from Mississauga, ON on December 31, 2020

Like the hundreds of reviews below, I would SERIOUSLY urge anyone on the market for a mattress to eliminate Sleep Country out of the running for your purchase. I waited a month and a half for my mattress and had to pay extra rent during COVID because of their order … →

“Badcock Home Furniture & More inMadison,GA - 9702 (Dont buy from this store!!!)”

• Purchased from Badcock Home Furniture (Madison, GA)

Posted by Christina from Rutledge, GA on March 25, 2021

Waiting since December 2020 for a $1500 mattress I paid for in December. It is April 25, 2021, I am still waiting. The first bedroom set delivery was the WRONG BED the ordered a new one and delivered it but I have been stood up at least 7 times for … →

“Cardi's Furniture & Mattresses inSouth Attleboro,MA - 9907 (Worst Experience Ever !!!!!!!!!!!!!)”

• Purchased from Cardi's Furniture & Mattress (South Attleboro, MA)

Posted by Katondra from Providence, RI on April 13, 2021

Oh my, where do I begin. The TV commercials should removed. My experience was horrific. I waited forever for delivery. It came in bits and pieces. Was told it was due to COVID but Bob's and Jordan's Furniture did an AMAZING JOB. Asked for the manager to call back. Phones … →

“The Dump inHouston,TX - 10124 (Poor Customer Service)”

• Purchased from The Dump (Houston, TX)

Posted by Christie S from Cypress, TX on May 10, 2021

I will never shop at this place again. I bought a bedroom set had it delivered through some guys that contract. These guys had my mattress folded in half with string tied around it I guess to fit more in their truck. Now me and my other half sink to … →

“Mattress Discounters inBel Air,MD - 10634 (Lying, cheating, deceitful, evasive, possibly criminal)”

• Purchased from Mattress Discounters (Bel Air, MD)

Posted by Charles from Fallston, MD on June 27, 2021

Too angry to currently expound on subject →

“Sea Horse Mattress inVancouver,BC - 10908 (Terrible customer service from the manager)”

• Purchased from Sea Horse Mattress (Vancouver, BC)

Posted by Cee on July 27, 2021

We bought a mattress and was told to wait for a phone call to get it delivered the next Tuesday. We never got this call so I called into the store to inquire. The manager was already quite abrupt on the phone when answering then basically told me that they … →

“BedQuarters inMineola,NY - 10842 (STAY AWAY FROM THIS STORE)”

• Purchased from BedQuarters (Mineola, NY)

Posted by Susan from Westbury, NY on July 18, 2021

I always love to support smaller local stores in my neighborhood. What a BIG MISTAKE supporting this store was! A few years ago I purchased a tempur pedic bed from them, spent over $4000.... The first delivery they tried to pass off a different and cheaper base than what I … →

“Mattress Firm - 11141 (Worst customer experience ever.)”

• Purchased from Mattress Firm

Posted by Ryan from South Beloit, IL on August 23, 2021

Store could not figure out how to deliver to my address because it would have to travel across state lines. Figured this out after 2 consecutive missed delivery appointments. Total lack of knowledge and communication. To top it off, it took 11 weeks to process a return. →

“Mathis Brothers Furniture inTulsa,OK - 11093 (Be very careful shopping here)”

• Purchased from Mathis Home (Tulsa, OK)

Posted by Kyle from Tulsa, OK on August 19, 2021

This was the worst shopping experience ever. My name is Kyle Pierson and I went there a week ago to buy a couch. It’s a big deal for me, I don’t buy furniture often, especially brand new. We spend 3 hours looking for a couch and we finally find one … →

“Cluett's Appliance inWare,MA - 11351 (Worst experience 0stars)”

• Purchased from Cluett's Appliance (Ware, MA)

Posted by Nicole from West Brookfield, MA on September 8, 2021

Worst experience called me a liar refused deliver my appliance after they already should have been delivered. Left me high and dry with no appliance and told me to deal. Never again my full review is on other sites unable to add here. Don’t go to cluetts →

“Living Spaces - 11765 (bad delivery process for mattres, went to mattres firm)”

• Purchased from Living Spaces

Posted by les on October 28, 2021

would not buy mattres at LS →

“The Brick inCharlottetown,PE - 12019 (Very disappointed)”

• Purchased from The Brick (Charlottetown, PE)

Posted by Dianne H on November 15, 2021

Waited 3 months… delivery was unprofessional hitting walls like no experience .. sofa came without legs so we wait another 3 weeks and no one from the store in Charlottetown called us . we always had to call them to get info. Never again at the Brick. So dissatisfied! →

“Dormez-Vous inMontreal,QC - 12618 (Total dissaster, product is not as in the pics)”

• Purchased from Dormez-Vous (Montreal, QC)

Posted by Ivette from Montreal, QC on January 4, 2022

The Bloom Mist matress is confortable to sleep but I would love that would be more robust , in the corners it is very soft and when I sit in the bed it gets very thin and unstable.Something a little more hard in the base of the matress would be … →

“Bill's Bedding & Furniture inDanielson,CT - 12925 (It is very rude to be handed an envelope saying TIPS on i...)”

• Purchased from Bill's Bedding & Furniture (Danielson, CT)

Posted by Becky from Brooklyn, CT on January 31, 2022

It is very rude to be handed an envelope saying TIPS on it while signing delivery slip!!!! Next time I will unload the furniture myself!!! It is inconsiderate to ask for tips especially that I was just letting them in and not the owner of the chair!!! Tips needed be … →

“Gardner White Furniture inRochester Hills,MI - 13537 (Highly fraudulent & unethical behavior - avoid)”

• Purchased from Gardner White Furniture (Rochester Hills, MI)

Posted by Josh from Rochester, MI on March 16, 2022

Do not buy from this store or brand - eternal headaches. I mistakenly perceived GW as a reputable brand. Will file complaint with BBB. First issue, the sales associate in the store sold us our purchase on a payment plan, provided a receipt that reflected this plan, and then later … →

“None - 13607 (Customer service and delivery needs to improve.)”

Posted by Sheila from Prior Lake, MN on March 20, 2022

Customer service and delivery needs to improve. →

“Charles P. Rogers inKing of Prussia,PA - 13818 (Buy elsewhere! Buyer beware!)”

• Purchased from Charles P. Rogers (King of Prussia, PA)

Posted by Elisa from Bethlehem, PA on March 29, 2022

If you are in the market for a new mattress or bed, take your money and run as far away as you can from Charles P. Rogers. I don’t even know how they are still in business. I have had the absolute worst experience with them. I spent a significant … →

“Badcock Home Furniture & More inConyers,GA - 14634 (Delivery men refused to assist in any way, a lady Sr Citi...)”

• Purchased from Badcock Home Furniture (Conyers, GA)

Posted by Angela from Conyers, GA on May 24, 2022

Delivery men refused to assist in any way, a lady Sr Citizen in removal of dishwasher before they installed new unit! This resulted in a back injury and a very upset lady. Simple Solution incompetent Idiots: Advise the customer of your Installation Policy at the time of purchase ! It’s … →

“Raymour & Flanigan - 14975 (Great Sales Experience. Lousy Problem Resolution.)”

• Purchased from Raymour & Flanigan

Posted by Emma from Philadelphia, PA on June 12, 2022

Raymour and Flanigan offer a great warranty until you need to use it. After a little over three years, the mattress became unbearable, causing significant back pain. The store sent a rep out with a bar to measure a "dip." There is no visible dip, just a horrible aching back. … →

“Americas Mattress inMatthews,NC - 15348 (Wonderful in store, poor delivery)”

• Purchased from America's Mattress (Matthews, NC)

Posted by Melody from Charlotte, NC on July 7, 2022

John, manager in the Matthews store, was outstanding. He asked us about orthopedic and allergy issues, and our sleeping positions. He spent a lot of time helping us select just the right bed for our needs. He arranged for delivery, setup, and removing the old mattress, understanding that it was … →

“Bob's Discount Furniture inManchester,NH - 15416 (Run! Go Anywhere else)”

• Purchased from Bob's Discount Furniture (Manchester, NH)

Posted by Sara from Goffstown, NH on July 12, 2022

Purchasing 6000 worth of furniture was easy and the salesperson did well (of course cuz they are getting your money!) EVERY SINGLE thing since (delivery, speaking with agents,trying to get a human on the phone) has been absolute hell. The delivery driver broke My 70 in TV and hid it … →

“A-1 Home Appliance and Electronics inCovington,LA - 15735 (Fridge door was dented (4/1/3022) while they were install...)”

• Purchased from A-1 Home Appliance and Electronics (Covington, LA)

Posted by Sherri from Covington, LA on August 5, 2022

Fridge door was dented (4/1/3022) while they were installing ice maker cannot get any help or answers →

“Weekends Only Furniture & Mattress inSt Peters,MO - 15888 (Go somewhere else)”

• Purchased from Weekends Only Furniture & Mattress (St Peters, MO)

Posted by Andrew from Saint Peters, MO on August 16, 2022

I purchased a recliner and a sectional at the same time for over $3,200. We set up deliver for August 17th (the day before my birthday). I took off work and cancelled the babysitter to accept delivery. My wife receives a call this morning (Tuesday, Aug 16th, the day before … →

“Gardner White Furniture inWarren,MI - 16134 (Im missing parts to my son bed.)”

• Purchased from Gardner White Furniture (Warren, MI)

Posted by Kiki from Detroit, MI on September 2, 2022

Horrible experience with purchase to delivery time. Also missing parts to my son bed so they couldn’t assemble it. Also dresser on back order for another item I purchased that was supposed to be in stock smh. →

“Beds To Go inCrossville,TN - 16267 (I asked before purchasing if they picked up and delivered I)”

• Purchased from Beds to Go (Crossville, TN)

Posted by Patricia from Crossville, TN on September 7, 2022

Was told before I purchased that they pick up old mattress and delivered Was charged $200. And they refused to take old mattress No stains but a little tear on the side I feel I should be reimbursed delivery charge very unhappy →

“Farmers Home Furniture inMableton,GA - 16410 (If I could leave 0 stars, I would.)”

• Purchased from Farmers Home Furniture (Mableton, GA)

Posted by Maddie from Atlanta, GA on September 20, 2022

If I could leave 0 stars, I would. Do yourself a favor and read this entire post before purchasing anything from here. This Farmers is the worst customer service experience I have ever had. I bought a reclining couch and floor model table set in February and paid a $100 … →

“Ashley Furniture inColumbia,SC - 16507 (Do not shop Ashley furniture!)”

• Purchased from Ashley Furniture (Columbia, SC)

Posted by Dan from Lexington, SC on September 30, 2022

Do not shop at Ashley furniture .. I purchased $13,000 worth of furniture from this store and received four broken dressers and a broken power reclining love seat. Their delivery crew hit every wall in my brand new home and even the ceiling with the furniture. After two attempts of … →

“Mattress Firm inReynoldsburg,OH - 16606 (Total service nightmare!!!)”

• Purchased from Mattress Firm (Reynoldsburg, OH)

Posted by Larry from Blacklick, OH on October 14, 2022

They are giving away free adjustable bases they do not have, and are 3 months out of stock on. We paid for haul away and they refused to haul away. Delivery drivers left without a notice and left our front door hanging open. We were told they would take our … →

“Denver Mattress inLakewood,CO - 16649 (Good Sales Person / Uncooperative Delivery People)”

• Purchased from Denver Mattress (Lakewood, CO)

Posted by MaryAnn from Denver, CO on October 18, 2022

Gustavo was excellent in spending time with us, explaining different options etc. No pressure to buy. Bought a consumer report recommended best buy hybrid mattress and frame for our guest bedroom. The delivery was verified the night before, the crew showed up on time, they were courteous and efficient. HOWEVER, … →

“Mattress Firm inAtlanta,GA - 17183 (TERRIBLE COMPANY AND HAS EVEN WORSE CUSTOMER SERVICE)”

• Purchased from Mattress Firm (Atlanta, GA)

Posted by Stephen from Atlanta, GA on December 29, 2022

Most customers are buying mattresses and bed frames every 8-10 years, so one would think that a mattress company would relish the opportunity to gain a new customer. Instead, it is more than clear that their new customer mantra is "ONCE THEY PAY, MAKE THINGS AS DIFFICULT AS POSSIBLE FOR … →

“Sleep Country Canada inOrangeville,ON - 17595 (Very poor post customer service. The sales was a great expe)”

• Purchased from Sleep Country Canada (Orangeville, ON)

Posted by Ken from Orangeville, ON on February 11, 2023

Very poor post customer service. The sales was a great experience (usually is) but the deliver and after sale customers service is invisible. Paid extra for Green delivery. Guy show up demand money so t speak very good English goes trampling up my stairs with no booties (apparently booties are … →

“Ashley Furniture inSpringfield,MO - 17823 (Damaged goods)”

• Purchased from Ashley Furniture (Springfield, MO)

Posted by Jeff w from Springfield, MO on February 27, 2023

Didn’t mind the long wait period but furniture was damaged in several place and no way the delivery men could miss it. They never said a word. Mattress cover was rip also. →

“Ashley Furniture HomeStore inPineville,NC - 17849 (In store service was great but the delivery was horrible!)”

• Purchased from Ashley Furniture (Pineville, NC)

Posted by Cassandra from Lancaster, SC on March 2, 2023

The associate had knowledge and was great. I actually did a review on Google about her. I was told by the associate that instead of having two separate delivery dates that I could wait and have all of my furniture that I purchased come on one day. Today is the … →

“Ashley Furniture Homestore inBallwin,MO - 18131 (Dont shop at Ashley stores!)”

• Purchased from Ashley Furniture (Ballwin, MO)

Posted by Sandy from Ballwin, MO on April 5, 2023

First of all my Son had problems with this company a couple years ago & then we were stupid enough to give them another try! Ugh! Everything went well in the store BUT after you get it home & try to contact someone at the store it rings so long … →

“America's Mattress inPineville,NC - 18705 (DELIVER DAMAGED ITEM AND THEN DONT EXCHANGE IT)”

• Purchased from America's Mattress (Pineville, NC)

Posted by Donna from Rock Hill, SC on July 13, 2023

We bought a King size mattress and box springs. They were delivered on Monday, July 10, 2023. One of the box springs has a rip in it so I told the delivery guys (before they brought the mattress upstairs) I didn’t want to accept the delivery due to the rip … →

“Mattress Firm inKingston,NY - 18793 (Blatantly LIED to TWICE which cost me time and money)”

• Purchased from Mattress Firm (Kingston, NY)

Posted by Michael from Hudson, NY on July 26, 2023

This must be why you cannot leave a review on the Mattress Firm website, you can only read good reviews. I was told "10 in stock, it will be delivered on Sunday with a 10-15 phone call before". No delivery, no message, I waisted the day watching my phone. 2nd … →

“Jordan's Furniture inWarwick,RI - 18886 (BED BUGS)”

• Purchased from Jordan's Furniture (Warwick, RI)

Posted by Marianne from West Warwick, RI on August 6, 2023

I had bought a 4,000 mattress, paid in full. Had it delivered and they removed my old mattress (no wrapping applied) same day in the truck with all the other inventory and deliveries for the day. I was told they could not set it up on my bed frame because … →

“Gardner White Furniture inWarren,MI - 19419 (Mental Harassment, Ridicules, Awful & Disappointed Service!)”

• Purchased from Gardner White Furniture (Warren, MI)

Posted by M. R. from Sterling Heights, MI on October 19, 2023

Date: July 12 and 13, 2022 Mental Harassment, Ridicules, Awful and Disappointed delivery service! Delivery person name was Jackson, Jeremiah and Redmond, Dayvon I just got the email that the delivery guys delivered the item yes, they did but it was broken, and he didn't take my Signature, he Signed … →

“Mathis Home - 19604 (I am very unhappy with their so called service)”

• Purchased from Mathis Home

Posted by Dana D from Owasso, OK on November 20, 2023

I have been reading a few of these comments They are not good and regrettably I feel the same way. I did purchase a mattress at Ashley's and it was to hard. We went through the exchange process and it was ridicules. We were told that we had to buy … →

“None - 19729 (The bed is Still not linked to our phones to adjust the bed)”

• Purchased from Sleep Number Bed Store (Thousand Oaks, CA)

Posted by Kathi from Thousand Oaks, CA on December 9, 2023

Upon delivery the bed was delivered on time and everything was fine until the end. When they tried to pair my phone with the bed for adjustments needed for our bed they left us to figure it out on our own. We have not been able to adjust our bed … →

“Gardner White Furniture inWarren,MI - 19960 (Mixed emotions)”

• Purchased from Gardner White Furniture (Warren, MI)

Posted by Herc from Boardman, OR on January 10, 2024

I started writing this when my wife called complaining about the delivery guys. The guys were supposed to come late in the afternoon, they should up early this morning. Not the worst thing, then they refused to take the old mattress. They said it was up to them, this is … →

“Denver Mattress inSpringdale,AR - 19965 (Every time I order something from here there is a problem)”

• Purchased from Denver Mattress (Springdale, AR)

Posted by Tonya from Oklahoma City, OK on January 11, 2024

I can’t seem to get anything delivered without complications. It’s either getting rude texts from delivery men or not being able to receive my furniture! →

“Value City inFalls Church,VA - 19997 (Both sales and delivery cause more harm than help)”

• Purchased from Value City (Falls Church, VA)

Posted by Yu from Mc Lean, VA on January 16, 2024

The first thing and only requirement I Lidya, the sales, when I was in the store is the total height of the bed and mattress. She tricked me into buying something did not meet my requirement by not telling me the bed I see in the showroom has a mattress … →

“Sam Levitz Furniture inTucson,AZ - 20748 (Don't waste your money at this store!)”

• Purchased from Sam Levitz Furniture (Tucson, AZ)

Posted by Tonja from Tucson, AZ on May 13, 2024

We will NEVER spend another penny in this store, the furniture does NOT hold up and the warrantees have allot of fine print so read it because most of it they aren't going to warrantee. DO NOT buy their pillows or mattress covers, you can get them WAY cheaper elsewhere … →

“Miskelly Sleepstore inFlowood,MS - 21573 (The store associate was awesome the delivery team top notch)”

• Purchased from Miskelly Furniture (Flowood, MS)

Posted by Juaquine from Memphis, TN on October 29, 2024

The experience was nothing short of perfect →