Nice people - Delivery Service isn't

Name: Nice people - Delivery Service isn't
Item: Bob's Discount Furniture
Rating: 2
Author: Fred J

Selection: Fair
Expertise: Fair
Service: Very poor

Pros:

Sales people left us alone to look as we wanted

Cons:

You pretty much have to pay for delivery, and they don't give a damn.
Delivery Service

Posted by Fred J from Chester, CT on September 27, 2011

If the new matteress doesn't need a box spring, and the old one did, then when they say "includes removal" they should take away all the attendant parts. If this was a free service, I could maybe understand, but if they are going to charge you for delivery/take away, then they should remove all the parts.