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Nice people - Delivery Service isn't

  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Sales people left us alone to look as we wanted
You pretty much have to pay for delivery, and they don't give a damn.
Delivery Service

Posted by Fred J from Chester, CT on September 27, 2011

If the new matteress doesn't need a box spring, and the old one did, then when they say "includes removal" they should take away all the attendant parts. If this was a free service, I could maybe understand, but if they are going to charge you for delivery/take away, then they should remove all the parts.

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