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Novosbed customer service staff really excelled in ensuri...

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Delivery Service
Shopping Efficiency
Cons:
None

Posted by Kim E. C from Vancouver, BC on May 26, 2018

Novosbed customer service staff really excelled in ensuring that I was totally satisfied with my shopping & delivery experience. They have a policy of offering a topper after 30 days of using the mattress ordered, so that if you'd like it softer or firmer, a topper is sent at no charge to adjust mattress for your comfort. I did request this, & was pleasantly surprised at how easy & quickly they made the process. I've highly recommended Novosbed to friends.


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