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No pressure. Great service from store to home delivery

  • Selection: Fair
  • Expertise: Excellent
  • Service: Excellent
Pros:
Delivery Service
Professionalism
Sales Pressure
Cons:
None

Posted by Nicole from Holyoke, MA on January 27, 2021

I couldn't be happier worthy mattress. I wish i could remember the salesman's name. There was zero pressure to buy and he made sure I tried all the mattresses to see which one I liked. He wasn't pushing the most expensive bed on me. So refreshing after shopping a big box store right before. Our mattress was custom build on a weeks time. I picked the york because it was soft yet supportive. It also happens to be the mattress in the high roller suites at mgm grand Springfield. I know 1800 sounds like a lot for a mattress but the quality cannot be beat. And I liked to buy local or from small businesses. Delivery was on time and professional. The agawam location had a very small showroom but aesthetically even though its not spectacular it serves its purpose of letting is try different mattresses. I bought my mattress in the spot. I know I didn't need time to think about it. I was afraid of it did i was going to by a cheaper mattress. In not rich. But I know that this bed is going to last 20 years. My last bed was bought at big lots and only lasted 4 years before the side collapsed. I have a bad habit of leaning my leg off the bed so my toes hit the floor. The york mattress has mini coils around the edges to strengthen the walls. Also yankee offers a mattress protector when you buy a bed. We bought the cooling one and you can't even tell there is a protector one. It doesn't feel like plastic at all. It doesn't affect the plush feeling of the bed. And your warranty starts immediately when you buy it from them.


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