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My process began in March and because I could only commun...

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Delivery Service
Expertise
Professionalism
Cons:
None

Posted by Carol from Chattanooga, TN on April 11, 2020

My process began in March and because I could only communicate via texts William Waters was my sales person. This was a challenge for both of us I think but his attitude, knowledge, and professionalism convinced me this purchase could be made online with very little difficulty. He answered all my questions in as timely a manner as possible. There was only one hiccup and that was that I had ordered 2 mattresses but only one came. This was not William’s fault and when I contacted him he took care of everything. I’m happy to say that we have 2 mattresses now and we will come back to Denver Mattress for any future bedding needs. The delivery guys were great both times as well.



    Comments (1)

    Official Response
    Carol,
    Thank you so much for your review. These are certainly challenging times for all of us. I'm glad William was able to help you out with everything. Let us know if there is anything else we can help with.

    Thanks again!

    Joe

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