Close button
Close Menu
Sorry, the email address or password you entered is incorrect.

Forgot password?

Login successful.

Your screen name will look like: Your N from City, ST

VERIFY YOUR ACCOUNT

We just sent an email to

Open the message and click the link to access your account.

Terms of Service | Privacy Policy

AWEFUL AWEFUL SERVICE

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Communication
Delivery Service
Delivery Speed
↓ See More ↓

Posted by Cindy L from Boston, MA on September 4, 2010

Had to call sleepys customer service about 20 times and have been placed on hol for a total of 2 hrs. iI am still waiting for the mattress as I speak. They say they will deliver at a certain time but do not. Had to reschedule several times. I have never experienced such terrible customer service in my entire life. What kind of delivery service gives you a delivery arrival time "anytime from 7am to 10pm"?!

    Report abuse

    Comments (1)

    Sleepys uses 4 hour windows. the only time you would ever get a timeframe like that it if you are requesting a same day delivery. in that case how can you get an exact timeframe when the truck is not even loaded yet?

    By: Anonymous on January 16, 2011

    Add Comment