When they say medium firm they mean medium FIRM

I'm 245 lbs. Side sleeper for context. Got the medium firm mattress. Have had it for about a month now and it's far too firm. I wake up with upper back/shoulder pain, and rib pain from laying on my side. I am going to be returning the mattress. Not sure if I'm going to try the medium soft or go with another brand.

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Pros:
  • Delivery Service
User also said: Shipping and delivery
Cons:
  • Back Support
  • Firm Support
  • Pressure Relief
User also said: Way way too firm
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,200 (King) Size

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too hard