pocket spring mattresses
are recommended by %
of owners on GoodBed (based on
1,772 reviews).
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Posted by Kelly
from Fort Walton Beach, FL
on June 2, 2019
We tried the Queen iseries 100 Firm at the store and fell in love with it. Was just right. We purchased a King size. We had it about a week and it feels nothing like the floor model. It is very firm. I’m able to sleep pretty good but I …
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Posted by Andrew
from Sebastian, FL
on November 28, 2023
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) …
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Posted by Alfred
from Piscataway, NJ
on October 16, 2024
My mother has been using this bed for years and really likes it. Recently, she had a challenge with the bed and customer service was REALLY attentive and helpful. They guided us to a solution and the process was seamless! Now my mother is sleeping on air again and loving …
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Posted by Fritz
from Los Angeles, CA
on April 25, 2024
While the Charles P Rogers Real Bed mattress seems to be assembled well, the mattress itself is very uncomfortable. Once you try to sleep on it, you'll discover it's hard, flat, and uncomfortable. I couldn't sleep on it. In the end, it's essentially a glorified box springs/base. The customer service …
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Posted by richard
from Shelbyville, TN
on August 29, 2023
Mattress is way too soft with little to no support. It is hot. To me it feels like I'm sleeping in a swampy mess. I would not recommend this mattress to anyone
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Posted by Colleen F
from Cedar Rapids, IA
on October 15, 2024
We bought the Denver mattress brand and it is our second one in less then a year.great warranty. NO HASSLE.And great people.
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Posted by Robin
from Haverhill, MA
on June 20, 2024
Have had this mattress for just over a month. Extra Firm?! It's already sagging in the middle. It's extremely uncomfortable and I have back and hip pain that I never had before now. I never had these issues with my old mattress (Sealy Posturepedic).
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Posted by Gene
from Fort Lauderdale, FL
on November 17, 2023
Not a bad mattress, however my 175 lb. (I'm 5'5") made it unusable in less then 5 years. My wife is 110 lb, and the same mattress still good for her. Conclusion: If you light, this mattress might work for you, for a heavier person, look somewhere else.
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Posted by Bonita
from Tacoma, WA
on September 6, 2024
After the first 15 years we began to sleep 'solo', without our partner. I then rotated the mattress every couple of years, using every side. It performed well, even keeping a firm outer edge. Pillowtop caved in at the end, so I added plush pads, and got another 5 years …
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Posted by Jackie
from Jacksonville, FL
on October 22, 2019
The memory foam layer on this mattress is a joke. You can see you hand impression, but it offers zero support when you lay into the mattress. It provides no pressure relief and quite frankly feels like an overpriced spring mattress. Absolute waste of money, considering its less than 2 …
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Posted by Irene
from Lansing, MI
on February 28, 2024
Only 2.5 yrs old. Absolutely terrible. Wanted a very firm mattress. Significant indentations from body, like sleeping in a ditch with a mountain in the middle. Impossible to roll over or adjust position. Only mattress I have ever seen where product care instructions says to expect a 1.5 depression from …
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Posted by Beth
from Clearfield, PA
on June 27, 2024
Had this Scott Living Restonic mattress for less than a year. It already shows body indentations even after turning the mattress every month. Filed a complaint with Restonic and they refused because our mattress had 1” indentations and they want 1.5” indentations. This mattress is not even a year old. …
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Posted by William F
from Denver, CO
on June 4, 2022
I look at many mattress before purchasing a Doctor Choice mattress. I think this mattress will help me sleep better with my different health conditions.
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Posted by Rachel
from Severn, MD
on March 4, 2024
We loved this bed the first 2 years. After a few years, the foam top deteriorated, left body imprints, and no longer supported us.
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Posted by Lori
from Okatie, SC
on July 10, 2023
This was a good mattress until it started to dip in the middle
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Posted by Ryan
from Richmond, VA
on July 26, 2023
Brentwood Home claims their mattress cover is bamboo with wool lining. This is incorrect. The law tag states 100% polyester. Dealing with customer service is a headache. I strongly recommend avoiding this brand and their deceptive marketing practices.
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Posted by Adam
from Franklin, TN
on January 14, 2024
The dual zone air mattress with heating blanket has been one of the best purchases my wife and I have ever made to improve our overall health. We prefer different levels of firmness for restorative sleep and this mattress delivers. Excellent quality and detail oriented customer service!
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Posted by Daniel
from Peekskill, NY
on March 7, 2024
iSleep was recommended to me by my parents. I was skeptical at first. I like to sleep on a hard surface due to back issues and proper skeletal alignment. I thought, how could an adjustable air mattress live up to my annoying and difficult standards. But, after a few months, …
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Posted by Jenny
from Keller, TX
on October 23, 2024
I'm a smart shopper who does my research and loves to get a good deal on a quality product. We purchased and began using this mattress in April 2024 and have been very happy with it these past 6 months. We purchased a split king with adjustable bases to replace …
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Posted by Kari
from Azle, TX
on July 1, 2024
We had the Purple 4 which was defective, but the areas that weren’t sinking had good support and were comfortable. I loved the bounce and general feel of the mattress. This Premier soft came with more than 1” of sinkage. You fall in a hole. Imagine laying in a hammock. …
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Posted by Melanie H
from Grand Junction, CO
on November 1, 2024
Had this mattress for 18yrs, it was perfect in every way. Finally gave out after I married a 250 lb. man, who was much too big for the poor mattress and it's softness. I have purchased numerous mattresses since and they are all horrible or don't last. The newest two …
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Posted by Kitryn
from Perkasie, PA
on July 10, 2023
BUYER BEWARE. Remember that Latin phrase "Caveat Emptor" that you hear when out making a HUGE purchase? Unfortunately, it didn't kick in for us a few months ago when we made the worst decision regarding a new mattress in our lives, the Estate Lifetime 10. First off, stupid us... don't …
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Posted by Harriet
from Racine, WI
on July 10, 2023
I purchased this mattress from Mattress Firm. I contacted them and they said I had a warranty on it. I did what they asked me to do and now I still have no resolution. The edge of the mattress has no support when you sit down. I purchased an adjustable …
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Posted by Lori
from Berthoud, CO
on March 8, 2024
1. My previous mattress was too soft and not supportive. 2. I found the excellent overviews of various mattresses on Goodbed.com and watched them many times. I narrowed my choice to the Albany hybrid medium and the Brenham hybrid firm. I studied the photos of Mike laying on the beds …
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Posted by Richared
from Southport, NC
on July 2, 2024
We purchased this mattress to replace our previous Stearns & Foster mattress which we owned for 15 years. Even after that period the old mattress was still comfortable to sleep on, but we replaced it as it became slightly soiled over the years and the new one was on sale. …
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Posted by Penny
from Oklahoma City, OK
on March 11, 2024
Our mattress has a pillow top and we cannot find a headboard that will accommodate the height. I hate it.
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Posted by Lisa H
from Saint Joseph, MO
on August 16, 2020
We purchased this bed right at 2 years ago. It already has our body imprints in it. Like at least 3/4 to and inch deep. We decided we to get a new bed because neither of us are comfortable anymore on it. New bed arrives tomorrow. I hope the new …
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Posted by Kathy
from Lincoln, NE
on March 13, 2024
My husband and I are both extremely happy that we purchased this bed. I used to wake up several times a week with acid reflux. Now that I sleep with the head of the bed raised slightly that rarely happens. And he also sleeps with his head elevated slightly and …
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Posted by Rhonda
from Navarre, OH
on July 17, 2023
I called Mattress Firm who wouldn't help with the warranty because I bought it from their outlet inventory. I then called Beauty Rest who essentially said too bad. We don't care that a mattress less than a year old has a huge indentation on the side I sleep on. I …
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Posted by Anita
from Soddy Daisy, TN
on September 13, 2023
Mattress doesn't look like the one we tried out in the store. Looks like a used mattress. Starting to get flat in places owned only one month and 13 days. Very light mattress turnned by myself after one month. My husband and I bought a new one received what looks …
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Posted by CH
from Louisville, KY
on September 15, 2023
We are at year 5 with the mattress. I think our combined weight (around 300lbs) and a dog isn't a good fit for this mattress. I definitely can feel the difference when my partner leaves the bed, it's like I suddenly have support. We aren't experiencing pain for the most …
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Posted by Rhonda
from Ashburn, VA
on August 2, 2023
We bought one of these for our RV and decided it was time to get one for our home. We upgraded to a king size and could not be happier. The RV was the best mattress ever so that was the reason why we went with the same brand for …
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Posted by Carla
from Katy, TX
on July 20, 2023
This has been the most comfortable bed I have ever slept on.
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Posted by Tiby
from Chicago, IL
on March 21, 2024
Plus size, and usually underslept, I snore like crazy when sleeping on my back and can't sleep on my stomach for more than half an hour, so side-sleeping is my only chance. On my old mattress, a 10'' all-foam, every night was a torment ending with severe back and hip …
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Posted by DJ
from Plano, TX
on July 24, 2023
We purchased a Brittany Lux Platinum Firm mattress in June 2016 and it started sagging in the middle on each side about 3 years ago. I have had chronic sciatica for many years and have finally realized that this mattress has been the cause of many of my very painful …
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Posted by Camille
from Seguin, TX
on May 23, 2024
Problem #1: I have terrible insomnia. I have tried everything except sleep prescriptions and still was only getting less than 5 hours of sleep per night... especially since I married my husband. Problem #2: My husband and I are very different sizes. Before we married, I slept fairly well on …
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Posted by Gail
from Colorado Springs, CO
on October 29, 2024
Exceptional customer service! The BEST bed on the market and holds its value over the years. Definitely recommend this to our patients
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Posted by Craig
from Newburgh, IN
on May 23, 2024
I was recommended this mattress because I would wake up everyday with a sore body, almost to the point I didn't want to sleep in my own bed. We have owned our new mattress for 3 months now and since night 1 I have woke up with my body feeling …
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Posted by Jim
from Sacramento, CA
on August 19, 2024
I upgraded my Beautyrest to this BRS900-C. It was a wonderful update. My old beautyrest was getting worn out. This one provided an extra firm platform. Lots of comfort for me. Highly recommended. I have been a Simmons fan for years. The Sealy Posturpedic wasn’t a good product, and didn’t …
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Posted by Dr. G
from Wilmington, NC
on September 22, 2024
The Isleep mattress has been absolutely fantastic for the past 17 years We just purchased a new mattress not because it was failing but to add an additional Isleep mattress for guests. This company designs and manufacturers the best sleep system on the market today. As a Doctor of Chiropractic …
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Posted by Kathrin
on January 31, 2024
I love the 2000T bed so so much. It feels like being weightless. No more shoulder pain of stiffness the next morning. If you want to spend a little less (but still very pricey), is the bed “Eala” from the Hästens line. It also has the weightless deep bounce while …
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Posted by Jeff
from Dornsife, PA
on January 12, 2020
After two years, I now have a crater in the middle of the mattress that sucks in my body, resulting in backache and a poor night's sleep. I will review the warranty today--very disappointing purchase.
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Posted by Aleksandr
from Arverne, NY
on August 20, 2024
I bought ajustable bed from ergonomotion arround 10 years ago. After 5 years electronic and remote stop to work and has changed $$$. Another 5 years new remotes stop to work. Ergomotion want to charge $1500.00 for replacement. ( I got an offer to buy new beds $1500.00 because no …
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Posted by Victor
from Grand Island, NY
on April 7, 2018
This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have …
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Posted by Kathy
from Marinette, WI
on May 1, 2023
This was by far the most expensive bed we have purchased and it failed within 2 years times. We have reached out to the manufacturer several times to start a warranty claim and have been lead down an endless trail of tasks to complete. Multiple photos and measurements proved our …
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Posted by Michael
from Las Vegas, NV
on October 3, 2023
This was the worst mattress I’ve ever had. Period. I had this mattress for 5 years and since the day it was delivered it’s been absolutely terrible. Stiff, squeaky, zero support. This mattress literally has nothing good about it. Finally getting rid if it and never buying a Sleepy’s ever …
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Posted by Georgia
from Palm City, FL
on March 26, 2024
Prana City mattress has denied any warranties coverage, we’ve owned this less than one year. Too expensive to have issues with a new mattress, next time will buy a different well - known brand that honors it’s warranty
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Posted by Mark
from College Station, TX
on April 11, 2018
Tried one in the showroom and thought it would help support and was comfortable but once we received our shipment this bed has been nothing short of a disappointment! Can't sleep all night because of back aching. Purchased a 4 1/2" topper and it is still somewhat uncomfortable. Would not …
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Posted by Rocco
from Newton, NJ
on February 2, 2024
I purchased this mattress after sending back a Saavta classic luxury firm very well made but way to hard , this hybrid medium is just what I was looking for. Sleeping all night in complete comfort, it’s just right not to firm or soft. It’s an excellent mattress for a …
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Posted by Sally
from Wilmington, NC
on October 19, 2018
Right away I noticed a huge difference in the bed they delivered and the one I tried in the showroom. After confirming it was the same model and the one I ordered and tried, I was told there is a break-in period. So I accepted that and learned to live …
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Posted by Jim
from Prospect, KY
on August 14, 2017
After 3 months of use I felt that I was rolling off of the side onto the floor. The store has a return policy and we will exchange it for another brand.
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Posted by Ryan A
from Perrysburg, OH
on April 25, 2019
I have a waterproof cover and rotate the mattress quarterly. This mattress is amazing. This is a soft mattress but that’s what I wanted and love it! My mother wanted a firm mattress and bought the new iComfort 500 and loves that!
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Posted by Dave
from Saint Bonifacius, MN
on May 26, 2024
Once you do your research, this mattress has no comparison, the quality and level of sleep you will have on the ISleep will make you wonder why you waited so long to own one.
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Posted by Maria
from Fayetteville, NC
on December 10, 2023
Every person who comes to visit and sleeps on this mattress say it’s the best mattress and sleep they’ve ever had.
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Posted by Debbie
from York, ME
on August 11, 2023
The mattress was a little to firm for me. So I got latex topper which helped a lot. I noticed after a year I could see impressions on the bed. Two years later were uncomfortable on this mattress due to pressure points on shoulders and hip. Thought it was the …
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Posted by Barb L
from Saskatoon, SK
on October 1, 2023
I've had this in my guest room for about 5 years and everytime a guest mentions what a wonderful wakeup they had, I keep planning to sleep in it myself but have not done so yet. Most recently my 80 year mom who has hip and back pain said it …
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Posted by Elena
from East Northport, NY
on October 5, 2023
I loved this mattress and there was no issues with sagging. I discovered that the mattress top had pulled in my partners side and had started to pill slightly on my side. Also small holes had appeared in the tufted parts. I was so disappointed. Warranty claim worked out fine …
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Posted by Dale O
from Saint Clair Shores, MI
on August 9, 2014
The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases.
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Posted by Mel
from Fort Pierce, FL
on December 16, 2018
This mattress leaves impressions of our bodies...It feels like sleeping in a coffin! I have to pull myself out of the "hole" each morning and my back aches tremendously from it! It was okay for about a year before the impressions began to show. There is a hump in the …
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Posted by Albert S
from Sterling Heights, MI
on August 8, 2014
was suppose to maintain shape not our shapes--can tell where have slept as a thicker middle of mattress is present
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Posted by Ryan
from Moncton, NB
on December 11, 2023
My partner and I, 28 / 32 years of age, both under 200 lbs, bought a brand new Stearns and Foster mattress with box spring and frame, and it is giving us both serious back and hip pain. We struggle to get to sleep. We struggle to stay asleep. We …
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Posted by Robert
from Perris, CA
on October 14, 2023
I've submitted a claim on this mattress, but having issues getting simmons to honor wattanty. Also I've been in contact with sit & sleep To honor warranty, but having problems.
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Posted by Phyllis
from Dayton, OH
on December 2, 2020
Bed / Mattress separated from frame and despite the fact that we had reciept, company Refused to work with us or the Company we purchased from.
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Posted by Rick
from Mission Viejo, CA
on August 14, 2023
I like it. the foam surrounds me- rotate the bed its helpful. 6 years in not like nee but still good
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Posted by John W
from Broken Arrow, OK
on July 13, 2024
Good memories on my old Doctor's Choice Mattress. In 20 years it definitely lasted well and kept it's comfort for my body. 😁👍
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Posted by Drew
from Denver, CO
on September 30, 2023
We purchase this mattress November of 2019. We spent alot of money on this, for us spending $3300 on just a mattress was unthinkable. My wife had back and hip surgery and we were trying to find something that was a good fit for both. We rotated the mattress per …
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Posted by Rachel
from Montreal, QC
on December 17, 2023
So, this mattress has been good to me for 10 years. I think I bought it at Dormez Vous in Westmount (Montreal) Quebec. I'm 5'3", 128 lbs, side sleeper/back sleeper, sleep generally close to the edge, and am always cold at night. It has a mattress protector on it and …
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Posted by Joyce
from Antelope, CA
on January 22, 2023
Posted by Stephen
from Owatonna, MN
on July 15, 2024
We had a sleep number bed for many years .It worked fine for us help with my back issues and gave us good night sleep.We moved into a new house and thought it was time to move into a new bed Planned in on just looking at sleep number but …
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Posted by Chad
from Houston, TX
on February 10, 2024
This is my second king koil. The 1st one I had 15 years was amazing. I upgraded to the most expensive this time and it’s been horrible. I’ve tried to get the manufacturer to replace it and they have been no help. I will never buy from them again. So …
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Posted by Von
from Milbank, SD
on October 27, 2023
I bought the mattress in January 2009. It was the mattress that I liked the best in the furniture store that was within my budget. It barely made it to ten years before it got a permanent indentation in the middle. I put up with it that way for a …
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Posted by Melissa C
from Albuquerque, NM
on March 20, 2012
After sleeping on the bed for 3 nights I was ready to return it no one ever told us about the "air cells" in the mattress the bed was rock hard! I called in and the rep said I needed to "walk" on the the bed to break it in …
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Posted by Linda
from San Jose, CA
on July 16, 2024
Had this mattress 4 years and it’s as perfect as the first night, no dents or sagging. I used to wake up several times a night on my Beauty Rest mattress but this mattress is so perfect not too firm not too soft and like the beauty rest you won’t …
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Posted by Bill
from Bohemia, NY
on December 22, 2023
This Mattress was good when we first got it but o er the years we have worked with the iSleep team for make it fanaominal! Ever small issue we had they address, modified and improved at no cost to use. They respond quickly and follow up extensively. We've never worked …
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Posted by Robert
from Signal Mountain, TN
on February 13, 2024
The Purple brand has been a huge disappointment in the long run. My wife and I extensively tested several brands at the store and Purple seemed to edge out Tempur-pedic in terms of comfort and price. The bed was great for the first 6 months or so also. I compared …
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Posted by Tess
from Framingham, MA
on August 21, 2023
I bought this mattress through a furniture store, they came and installed. First year the mattress was comfortable, but getting into the second year I was waking up with sore back and stiffness each morning. It got so bad that it has now developed into nerve pain in my left …
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Posted by Greg
on December 25, 2023
I have traveled a lot and slept on countless beds. This bed is better than all of the others. My wife feels the same way. It’s support is perfect yet it is so plush, somehow at the same time.
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Posted by Kevin
from Bradenton, FL
on November 2, 2023
I rarely have guests and still bed 2 sunken bed 3ok. Bed 2 had been used maybe 100 days in 10 years. Sunken in. Bed 3 not bad. Used maybe 30 times. Beds 2 and 3 have been sunken in for at least 5 years. 1 way 240 lb. All …
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Posted by Tim
on November 3, 2023
This mattress is amazing. Never thought that a memory foam mattress could be adjustable. Very smart design and yeah provides great comfort support. Got it during the Labor Day period. Definitely a much buy.
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Posted by Wanda
from Saint Louis, MO
on August 22, 2023
I bought a Luxury Firm after doing a ton of research. It's horrible. Purchased in March, now it is August...I can hardly sleep on it. One side sags at the hips the other supports the pelvic region but is so hard creates pain both in lower back and shoulders. I …
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Posted by Cathy
from Algonquin, IL
on December 26, 2023
The customer service at I-Sleep was outstanding. Took much care in answering all my questions, even last minute ones while setting up the bed. Extra effort was made to ship in a timely fashion. Recommend highly the I Sleep bed. We purchased the cal king dual control.
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Posted by Burke R
from Troy, KS
on February 16, 2024
Our first ISleep bed lasted 19 years. This new one is even better. We are in our mid 80s but managed to change to the new bed with no help. The service we got from the company was outstanding--such great people to work with. Highly recommended!
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Posted by J
from Katy, TX
on August 29, 2014
Bed has obviously dividits and area where the mattress just sunk in . This was apparent within two weeks of buying. There were oblvious sunken areas and crates reminded me and my teenage sons friends who laughed seeing it of the moons service
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Posted by Russell N
from Los Altos, CA
on December 6, 2009
Just bought this mattress...our first new one in over a decade. It's nice and soft with the pillow top, but still supports you with the deeper layers. So far, we are fans.
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Posted by Mike J
from Westerville, OH
on November 20, 2013
Never again. I will never buy any product made by this company. Ever! I was convinced by the salesmen at Sleepys and fell for there ploy. I will not make that mistake again.
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Posted by Rick S
from Las Vegas, NV
on November 5, 2023
We had owned this bed before a fire trashed our whole house. Then to go for a year on an air bed was tough, never slept as well as on our Purple! Took almost a year to get back in the house and we are so thankful for getting our …
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Posted by Joseph C
from Woburn, MA
on December 30, 2021
Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied …
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Posted by Nina
from Pretty Prairie, KS
on August 13, 2024
Finally we have a mattress that allows me to be comfortable on my back and I don’t toss and turn like I used to. I fall asleep quickly because I am comfortable. Fine tuning the soft/hard adjustments on the bed allows me to sleep better if I am sore, or …
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Posted by Joshua
from Fort Myers, FL
on August 14, 2024
i just purchased this mattress, I will say I love my mattress, I went with premier rest. mainly because im a heavier weight 285 pounds. I previously had a tempurpedic, was a good mattress but i did not realize and thought i was told by my salesman that tempurpedic last …
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Posted by Edgar W
from Saskatoon, SK
on May 12, 2013
Has a synthetic odour. I see lots of people complaining. They are also likely don't leave the house without a helmet on. Otherwise incredibly comfortable for this very picky sleeper.
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Posted by April T
from Grizzly Flats, CA
on June 10, 2013
Expensive and not worth a dime. The only part of the bed that has support is around the edge. If two people plan to sleep on this bed, plan on both being in a hole in the center of it.
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Posted by Shirley
from Destin, FL
on July 19, 2024
Campbell Mattress and Mattress Firm said there is a 10 year warranty. There's Not. This is worst Mattress I've ever owned. Bought one 14 years ago it was Great. That's why I bought another. Times have changed, they are not the same Mattress. Had mine a year only to get …
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Posted by Steven R
from Sterling Heights, MI
on August 11, 2014
Not the cheapest, but definitely worth it considering you use it for hours every day. Don't cheap out on a mattress!
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Posted by Thelma
from Mount Pleasant, SC
on February 17, 2014
Never had a bed before that left impressions of where one sleeps. This mattress has a mound in the middle that would be difficult to roll over. Wish there was a fix for it!
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Posted by Gerald G
from Waterford, MI
on August 7, 2014
Need to sleep elevated because of vertigo - very happy with my choice.
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Posted by Cassandra J
from Ypsilanti, MI
on September 16, 2014
Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price.
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Posted by Diana
on September 15, 2015
Sags in middle. Store doesn't care
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Posted by Joseph
from Dry Ridge, KY
on August 25, 2023
This for me was similar to the Tempur-Pedic Proadapt, at least for the short time I tried it in the store. Whichever matress you buy I would recommend an adjustable base. While I know what is considered comfortable for sleeping is highly subjective, the adjustable base was was something I …
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Posted by Crystal
from Detroit, MI
on November 7, 2023
I hate spending money I try to save and take care of everything so it last for a long time so our bed was 15 years old and four kids later it had more wrinkles and bowed out then an elderly lady at bingo. Lol Sides ripping and time for …
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Posted by Noah
from Bridgewater, NJ
on December 29, 2023
This bed has always been comfortable and I’ve always loved going back into it knowing how comfortable it is. It’s one of the things I look forward getting back to especially after vacations, I’m like “I miss my bed” sometimes because it’s that comfy. I’ll probably get another Beautyrest mattress …
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Posted by Shawn H
from Detroit, MI
on August 5, 2014
Posted by Virgil
from Gurley, AL
on September 20, 2016
VERY hot. DOES NOT disperse heat at all. I can not sleep on it.
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Posted by Milos
on January 1, 2024
Do not buy this mattress. It’s horrible. No warranty support. Very disappointed.
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Posted by Serina H
from Athens, AL
on January 26, 2017
I love it. The mattress is soft and comfortable and a great value for your money.
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Posted by Ed
from Florissant, MO
on June 15, 2024
My mattress was delivered with the side stitching all pulling loose, the end stitching was pulling apart like some 2 year old sewed it! got it from Mattress Direct in saint peters ! after two months and many -many calls and trips to their store, they finally responded with "don't …
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Posted by Gabrielle
from Daytona Beach, FL
on January 19, 2023
After almost 20 years of trying to sleep with a human burrito, we finally decided to sleep in separate beds! It didn’t really matter to him because he actually does sleep like a rock. But I couldn’t take it anymore! After hurricane Ian used my previous mattress (mem foam) as …
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Posted by Margaret
from Philadelphia, PA
on February 28, 2021
This mattress has 0 edge support. It’s completely broken down. Warranty process is beyond difficult to get help. $1200 wasted!
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Posted by Ben
from Clinton, TN
on May 24, 2022
We bought this mattress from Mattress Firm about 5 years ago. It has been the most God awful decision we’ve made. The mattress got worse with time. I will never buy another hybrid or memory foam mattress again. Finally pulled the trigger ona real investment in sleep (100% Talalay) which …
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Posted by Jamie
from Grove City, OH
on July 29, 2018
This mattress is just ok. I dont think It is worth the cost. I've been sleeping on it a month now. It definitely sleeps hot. I'm usually a cold sleeper but find myself waking up sweating. It's pretty responsive. I can roll over and find my sleeping dent goes away …
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Posted by Mike
from Highland Park, NJ
on August 14, 2020
We bought this mattress at Mattress Firm based on the salesperson's recommendation. It is the worst mattress that I have ever slept on. It hurts my knees, hips and back while sleeping. I wake up stiff and sometimes have back spasms. We paid a decent amount of money for it …
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Posted by Kathryn K
from Powell, TN
on April 24, 2024
From answering my many questions to getting my bed ordered, this company was superb to work with!! Never pushy and always supportive. When my delivery was obviously not handled correctly by the shipping company, ISleep went over and beyond to make sure all was well with the product and that …
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Posted by Linda
from Duncanville, TX
on October 28, 2022
The iSeries Hybrid 2000 12.5 Firm mattress it's too thin to get comfortable. I would not purchase this bed again.
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Posted by Xela R
from Clintonville, WI
on June 29, 2025
I absolutely loved this bed. I received it slightly second hand, it'd been a guest bed that had been purchased new not long before we received it. It was perfectly firm yet soft in that now matter how you slept it contoured your body and supported your spine perfectly. It …
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Posted by Roy
from Chambersburg, PA
on February 21, 2025
Great sleep system and better support staff!
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Posted by Kevin
from Houston, TX
on July 2, 2025
Had this bed for a year now. Was given to me. It actually sleeps very good. Slightly on the soft side. Bed is 10years old and still no sag.
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Posted by Nancy
from Woodstock, GA
on February 23, 2025
I purchased this mattress and it was great for about 2 weeks. It literally sags where I sleep and has continually gotten worse. It was replaced once by Mattress Firm (they said it was possibly defective) and the replacement has done the same thing. I have been sleeping on it …
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Posted by Terri
from Crystal Lake, IL
on February 23, 2025
Customer Service has been excellent. Anyone I have talked to has been helpful, knowledgeable, and friendly. Any issues I have had were resolved quickly. I love my iSleep bed which I have had for 17 years. I wouldn’t sleep on any other bed!! I recommend the iSleep bed and the …
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Posted by Joe
from Cape Coral, FL
on September 14, 2025
I have woken up with less back and hip pain with this Restore Plus Cool than with my previous Saatava Loom & Leaf. Sleeps cool. Takes time to adjust to this mattress, don't give up it's worth it.
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Posted by Ophelia o
from San Antonio, TX
on July 7, 2025
My wife and I were assisted by Diego Corrales at Denver Mattress co. I was impressed with his knowledge of each bed on site that he had us try out. Loved that he didn't pressure us to buy the most expensive mattress. We were able to purchase the Restore firm …
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Posted by Joshua
from Pinellas Park, FL
on March 1, 2025
Definitely a lot firmer than my memory fome Mattress Really firm I have to add A. Piece of fome On top Then pay $200 mattress. Cover on top to make it just right. Before what I paid for it I cannot complain it is brand new
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Posted by Sherry
from Nashville, TN
on June 26, 2025
I've owned this bed for 6 years and 2 months. The mattress does need to be rotated often so that the lumps don't develop over continued sleeping in the same spot. Once they develop, they are there. The feel is ok. Not the best, but doable. I don't get much …
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Posted by Mike
from San Antonio, TX
on March 5, 2025
The pillowtop developed deep depressions within a year after our purchase. The fact that is was a clearance item at Mattress Firm should have been a clue. This was a big mistake.
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Posted by Annette
from Smithtown, NY
on March 7, 2025
Was suffering with back, neck and shoulder pain, seeing a Chiropractor for relief and Dr suggested the iSleep bed. Did some research and contacted iSleep asked lots of questions which were answered and we ordered our bed. Our first night sleep was absolute heaven. So happy with our purchase and …
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Posted by Don
from Pittsburgh, PA
on April 1, 2024
Only had this mattress for about two weeks. Not real happy. Keep reading you have to let it break in. My body hurts more than before with my old mattress. Don't know. Guess will have to kept giving it time. Supposedly it's a good mattress. Have back issues and, hip. …
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Posted by Jackie
from Albuquerque, NM
on April 30, 2017
I would love, love, love this mattress if it were as soft as the mattress I got to lie on in the showroom. While long lasting (it's been at least 5 years I've owned this) and beautiful, it is just too hard for me to be 100% The past few …
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Posted by Kenny
from Hicksville, NY
on March 25, 2025
purchased from Macys brought warranty waste of time .Called for escalation with beauty rest another wasted of time. My split seams don't matter I have had them check the mattress several times. Think twice before dealing with them or Macys.
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Posted by TERRY
from Jeffersonville, IN
on March 27, 2025
Gina Bacci9:39 AM I was treated Very well, I'm well pleased with Denver Mattress and the very helpful lady that waited on me. I will be back. Terry Jellison
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Posted by Sara
from Greensburg, PA
on April 28, 2025
I am in love with my new Serta X6 mattress. I love a firmer mattress and this does not disappoint at all. I'm waking up with less back pain and can finally sleep without being sweaty when I wake up. Love, love, love this bed.
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Posted by Andrew
from Silverthorne, CO
on April 3, 2025
Buena vista line is a great quality price point for my short term room rentals and tenants. Great starter mattress for the less aged and on a budget, yet super comfy medium firm
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Posted by Dameion
from Gastonia, NC
on May 7, 2025
Since sleeping on this mattress I’ve developed consistent shoulder, hip, and back pain. The only time I’ve had a good night’s sleep is when we’re in a hotel or a different bed which is how I’ve come to realize this bed is a problem.
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Posted by Linda
from Fort Walton Beach, FL
on April 6, 2025
Now in my 60's with neck, back and hip discomforts, I wanted to invest in a good mattress that would aid in a better night's sleep and last for years to come. I did some research and chose the Stearns & Foster Lux Estate Cassatt - medium feel pillowtop. It …
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Posted by Pamela
from Deland, FL
on April 2, 2017
I don't wake up 15 times a night since I have been sleeping on this mattress
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Posted by Kelly
from Hudson, FL
on May 12, 2017
I only weigh 115 pounds and am the only one who has or does sleep on this bed and when I am on it, I sink in a bowl. Hard to get out of and laying flat on my back is the only possible way and it's a killer.
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Posted by William
from Seattle, WA
on May 16, 2025
We purchased the King Koil Sunset mattress from a local store and have had nothing but great sleep in it for the two years we've owned it!
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Posted by Don
from Hot Springs Village, AR
on August 6, 2017
Very nice bed, fast delivery, excellent support, would highly recommend.
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Posted by Brian
from Los Angeles, CA
on May 27, 2017
100% satisfied with my purchase. Best bed I ever had.
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Posted by Frank
from Leander, TX
on November 19, 2024
After just one year, the mattress had exhibited signs of diminished support. I should have returned it then. After 3 years the mattress had no support and has been a nightmare for my wife and me. I feel the construction of this mattress is very poor, especially the springs.
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Posted by Darian
from Phoenix, AZ
on December 14, 2024
Originally Purchased Bedframes and Split King Mattresses. ALL issues / problems were immediately remediated by Ghostbed Team. They shipped out new parts for Bedframe that were needed. I was initially NOT satisfied with the Split-King mattress (3D-Matrix) I selected and after ~90-days they swapped out another mattress type that was …
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Posted by Esteban
from Whitehall, PA
on December 15, 2024
I am a heavy side/back combination sleeper. So far it has been great. I wish it was not as expensive and I wish there was an option for a Firm Hybrid. Overall I am very satisfied so far.
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Posted by Anais
from Ciales, PR
on January 13, 2025
Our bed was completely worn out after five years of use. I only weight 108 pounds, my husband 160 pounds. As per the manufacturer the guarantee does not cover the compression in the middle of the mattress, we estimate is around 2 inches lower. Was causing a lot of discomfort …
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Posted by Sandy
from West Bend, WI
on May 31, 2025
Very disappointed in the quality of this mattress. Paid more for it in a furniture store thinking it was a good quality since it had the Scott name on it. In the year since I had it - the wear spots or there. I can't seem to get comfortable on …
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Posted by Linda
from Saint George, UT
on June 4, 2025
The mattress lasted 5 yrs. Time to buy another one and for the cost we paid for this mattress and its inability to last 12 yrs according to your recommendations, my husband and I are extremely disappointed. We will be looking for a better mattress soon. It is saggy and …
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Posted by Steve
on June 1, 2025
We were amazed how well we slept and how comfortable this mattress was when we first got it. Even now, approaching eleven years of use, this mattress continues to be the best we have ever encountered. We just returned from a small vacation at a luxury with incredible bedding and …
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Posted by Beverly
from Paso Robles, CA
on May 25, 2025
Absolutely love this mattress I sleep more sound than I have in years. I’ve told my husband we will call it the coma.
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Posted by Dr. C
from Grapevine, TX
on July 31, 2017
My wife and I have both left on this bid for almost 10 years. We have been most pleased with the flexibility to be able to adjust the bed to whatever hardness or softness that we might require at any point in time. Occasionally I will have some back pain …
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Posted by Daniel
from Minneapolis, MN
on June 19, 2025
This mattress helps me to fall asleep and stay asleep, without pain waking me up. The customer care team members are all so kind and helpful, I appreciate them so much for all they have done for me!
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Posted by nenegoat
from Woodbridge, NJ
on August 31, 2025
My experience with this mattress has been satisfactory, for the eleven years we have owned it. What we did do was put a 3 inch foam topper on it when purchased. Not only does the mattress still look new, it's form has held up longer, using the foam topper. We …
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Posted by Tammy
from Belle Vernon, PA
on September 1, 2025
For the money they charge for this mattress, it has been terrible. As others has stated in their reveiws, it starts sagging in the middle. Mine was way before 6 months and I was faithfully rotating and taking extreme care of it. I have a Sealy Hybrid Mattress and have …
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Posted by JB
from Phoenix, AZ
on June 24, 2025
I bought this bed from a friend when it was less than a year old to use in my guestroom. Although it had not had a lot of consistent use, all of my guests have all reported that it was comfortable (ages range from early 20’s to mid 40’s and …
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Posted by Angie
from Louisville, KY
on September 5, 2025
Love the zero gravity option. I have forgotten to use it, laying there wondering why I can’t fall asleep. That solves it!
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Posted by Beth
from Eden, NY
on December 15, 2015
Highly visible center sagging after only four months use by a 150 lb single sleeper. This mattress needs to be replaced after two years use. Very disappointed in the quality and construction. Purchased a Serta on the basis of mattresses at Hampton Inn hotels.
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Posted by Endee G
from Newport, RI
on June 18, 2016
Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to …
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Posted by Jyuric J
from Portland, OR
on November 15, 2014
Had it 8 months and wish I would have kept my old 15 year old Beautyrest. Sleeps about the same without the huge price
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Posted by Lauren A
from Scottsdale, AZ
on June 13, 2011
First, DON'T shop at SLEEP AMERICA. Once they have your money, its hard to get service. The Serta mattress/box came too high and WE had to tell them about a low profile box springs. Then they forgot to schedule the switch. Then, two months later, the mattress failed with dips …
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Posted by Denise P
from Mount Pleasant, MI
on October 11, 2012
I bought this bed at the end of June and it is now October 11, 2012 and there are two definate inpressions where we sleep. The memory foam has done lost it's memory. For the money we paid for this high end matress it should have lasted 3 or 4 …
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Posted by Karla R
from Kearny, NJ
on October 16, 2012
After sleeping in the same, cheap spring mattress for 5 years, we really enjoy the icomfort. The first night it was different. Since the mattress is new, it felt hard. But today will mark the 4th night sleeping on it and I must say I slept like a baby last …
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Posted by Kathy B
from Belleville, IL
on November 7, 2012
I have had this mattress for about six months now. My first attempt a writing a review did not work, so I'll try again, and hopefully save someone from making the same mistake I did. First off, standard North American King Size beds are 76 x 80 inches. At the …
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Posted by Desiree S
from Callander, ON
on February 1, 2012
We bought a King Size Serta Trump Mattress and within 14 months it had an inch and three quarter body impression! My husband and I are neither obese people. We did not qualify under the warranty for a replacement mattress because of the fact that I cut off all the …
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Posted by Steve P
from Redding, CA
on April 14, 2012
If you don't weigh 200lbs the bed will feel like a brick, I slept on this bed for almost three monthes and experienced pain every night. When I stood on the bed it appears extreemly soft because all my weight is in one spot. But when by weight is distributed …
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Posted by Susan H
from Spartanburg, SC
on November 28, 2010
We purchased the complete set from a local retailer. After less than 3 weeks both sides there were sags. Contacted the retailer and they said Stearns & Foster would do nothing unless it was over 1.5". Well, our right now is 1". I was not informed prior to purchases this …
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Posted by Eric B
from Grasonville, MD
on July 8, 2012
This bed is not for everyone and it is firm. I have two herneated disks in my lower back and I am in constant pain so finding a comfortable bed is difficult to say the least. This bed is amazingly comfortable. I had to return two other beds because they …
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Posted by Laura N
from Tomball, TX
on July 8, 2012
The bed is much harder than it was in the store and does not conform to our bodies. I wake up with backaches almost every morning. There is also an indentation on my side of the bed. REALLY!! and we have only had it for 6 weeks. We are returning …
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Posted by Suzanne C
from Wilmington, NC
on August 26, 2012
We started out buying the king size Genius and absolutely hated it! Way too firm. We returned it after the evaluation period and got the Savant, which I believe used to be the Revolution. We've only had it a week, but it's great! I never wanted a memory foam as …
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Posted by Sheri
from Dana Point, CA
on March 25, 2023
Never thought we'd spend close to $10000 for a bed but when we tried out the "Smart Life" split head mattress in the showroom we were amazed how comfortable it was. When we laid down we were surprised to find it had "body sensing technology" which recognized our sleep position …
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Posted by Debbie
from Repentigny, QC
on June 4, 2021
I am returning it because I can't imagine sleeping on that bed for the next 20 years. Feels like your going to fall off of the bed when you are on the side. Me and my husband have had sore backs since we bought this mattress.
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Posted by Terry
from Monroeville, PA
on March 12, 2014
I had this mattress set for less that two weeks and it started sagging. By week four it had sagged by two and a half inches. I was really hoping this mattress set would be great for me. It has been a nightmare. I had to spend another $500 plus …
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Posted by Kathy
from Rochester, NY
on September 13, 2017
This Vera Wang mattress about four years old was not right from the start. I would have not kept this mattress if it were not for I had already did one comfort exchange. I can feel myself bottom out feeling the firmness of the springs in the mattress. The mattress …
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Posted by B
from Fairfax, VA
on June 3, 2014
This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the …
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Posted by Karen D
from Dallas, TX
on March 8, 2015
My husband and I were in the market for a new mattress. We knew the pressure relieving benefits of 100% natural latex and knew we wanted that. We did some research online and found Plushbeds to be the best. When I say research, I mean we really did our homework …
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Posted by Megan
from Melbourne, FL
on September 7, 2015
However it didn't take long for my body indentation to form it feels like I am left sleeping in a while I am 165 lbs so I don't think this bed after such a short amount of time should leave an indention!! there is no obvious body marks when you …
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Posted by Phil
from Columbia, TN
on September 11, 2017
Great Customer Service when warranty issue came up. Larry was very responsive and knowledgeable. Just replaced the pump and we so appreciate the new controls. Much easier to adjust to find that perfect setting.
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Posted by Susan
from Madison, WI
on September 1, 2016
I first tried the inception and had trouble with waking up sore and stiff the I was able to exchange during the 120 night. The company rep advised my local store person that I should get the primo sonno cushion firm as it would fit my needs and be an …
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Posted by John
from Pacific Grove, CA
on September 28, 2017
Posted by CHARLES
from Asheville, NC
on April 10, 2017
I waited to make this review because we have purchased other mattresses in the past and after a few weeks they changed in feel. This mattress has given us many great nights of comfortable sleep and has not changed in feel. It is built so well and definitely worth the …
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Posted by Jen
from Munster, IN
on October 28, 2017
I know it’s pricey and I wish it was cheaper however the customer service is personal and excellent! This bed is heaven to sleep on. We went through 3 of the name brand ones before this and always woke up sore. I am in love with this bed!
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Posted by Em
from Pittsburgh, PA
on February 23, 2017
Coming from a completely deflated experience with a king sleep number bed, this bed has made a world of difference in the quality of my sleep! The bed is solidly constructed and luxurious to sleep on. No more hip pain....greatly diminished restless leg syndrome too. I am a side sleeper …
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Posted by Greg
from Lincoln, NE
on July 17, 2017
As a chiropractor I have recommended and tried many sleep foundations.I have found the i sleep system to be the highest quality and best air adjustable bed out there! I highly recommend the i sleep system because no matter what body type,age,height or weight the professionals at i sleep can …
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Posted by Joy
from Harrisonburg, VA
on February 15, 2018
Great mattress we sleep much better.
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Posted by Weene
from Sheridan, IL
on July 2, 2016
I have owned this bed for about 2 weeks. So far I am very impressed with this bed. Unfortunately the nearest Campbell mattress dealer is about 160 miles away from where I live, but I found out I could order them through the Rural King website. They are shipped direct …
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Posted by Mitchell
from Pinehurst, NC
on January 31, 2018
We've been sleeping on a regular mattress for years - the ones that collapse over time and before you know it you're rolling to the middle every night. It was time for something better. We've slept noticeable better since the first night. I'm not one to complain about any bed …
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Posted by Tyler
from Atlanta, GA
on April 18, 2018
My fiancee prefers a softer mattress, so we tried this one out. at first it wasn't too bad, but it very quickly became uncomfortable (220 lbs) for me, and is now uncomfortable for her as well. This mattress does not have the durability needed. If you can, definitely go for …
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Posted by Sharon
from Pueblo, CO
on April 18, 2018
Had a crappy mattress and needed something better after a surgery. Was reluctant but a family member encouraged me to get this bed. I’m so thrilled I did, I love it and 2 years in it still looks and feels amazing! Maybe a little hot but not sure that’s the …
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Posted by Sleepless
from Rochester, NY
on March 3, 2018
Breaks down too fast! Even though my mattress is a pillow top I hate it! It’s too hot and I can’t move when I get up! I’m a hairdresser can’t do this! I flipped it and now I’m sleeping on the wrong side and for the first time my husband …
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Posted by Bryan
from Sherwood, OR
on January 24, 2018
Although the top cashmere layer feels nice I didn't notice it through the mattress cover and the bed sheets. The bed has a lot of give and feels soft when you sit up or lean into it significantly. The "inner layers" make the bed feel quite nice. My dislikes came …
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Posted by James
from Smithtown, NY
on January 29, 2018
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for …
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Posted by Brenda
from Cherokee Village, AR
on May 14, 2018
We purchased the set and within a few weeks, the box springs had a broken board inside it. The store replaced that immediately, but the overall comfort, appearance, wear, sag, etc. is horrible. We regret buying this set every day, and was told it was recommended by a doctor for …
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Posted by Patricia
from Hermitage, TN
on October 23, 2017
Posted by Shelley
from Minooka, IL
on October 8, 2018
We needed a new mattress for a while. We have both loved our new mattress.
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Posted by Ann
from Phoenix, AZ
on November 23, 2018
Initially, this mattress was very comfortable. First few months, to maybe a year, it was great. Then it started sagging where we lay. We got a foam topper to try and help with the comfort and it helped for a while. We’ve had this mattress for almost exactly 4 years …
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Posted by Eric
from Dallas, GA
on December 24, 2018
We've now had this mattress for just over a year and have been significantly disappointed. Specifically, this mattress gives sleeping 'in' bed and 'climbing' out of bed a new meaning. Less than 2 months into owning the mattress, we found that we would wake up in what literally felt like …
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Posted by Juelle
from Germantown, TN
on August 22, 2018
We filed a claim with the retailer where we purchased the mattress and showed the two hollows that my husband and I were sleeping in with the island bump in the middle. Claim was denied. Very dissatisfied with this mattress and the non-existent customer service-
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Posted by Mark
from Rockledge, FL
on June 11, 2019
We originally bought an isleep bed over 10 years ago at the recommendation of a chiropractor. Recently we called to replace the remotes to the air chambers but instead bought an entire new bed after speaking with one of the owners. He offered us a great deal as long term …
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Posted by Brad
from Cannon Falls, MN
on September 7, 2019
Tossed on a 3 inch topper and I can't wait for bedtime! The cats sleep with me and unlike the waterbed you don't feel them come and go. Even before the topper, the support is great!
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Posted by Jake
from Arlington, VA
on November 9, 2019
The other reviewers must have pre-existing medical conditions or they’re just full of BS. I sleep most excellently and wanted a firm yet supple mattress. This fit the bill perfectly for someone in good shape.
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Posted by Mike
from Pelham, NH
on November 5, 2018
We purchased a Stearns and Foster Oak Terrace Mattress in December of 2017. It began sagging after only a month. Almost a year later it's worse. Both my wife and I weigh approximately 150 pounds. There is hump in the middle of the mattress, with sagging on each side. Sleeping …
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Posted by Lauren
from Fort Myers, FL
on September 6, 2020
Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, …
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Posted by Marsha
from Coal Center, PA
on November 10, 2020
I loved this mattress from the second we laid on it. I did not feel one pressure point on any part of my body. I had such horrible back pain, but this mattress has TRULY given me years of pain-free nights. I am searching for another one exactly like it …
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Posted by marcos
from North Bergen, NJ
on February 17, 2021
Just to clarify I'm 5'8" and 315lbs First we start off bad, not once in the entire time you're in titan's website do they state when the matress is going to be delivered,only that the delivery is free. even after purchasing it, they just gave me a receipt and about …
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Posted by James
from Southern Pines, NC
on February 23, 2021
I’ve owned this bed now for years and it is just as comfortable today as it was when we bought it. My wife likes a softer mattress and I prefer a more firm feel so the ability to adjust it to our perfect comfort is amazing. We upgraded from a …
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Posted by Marie “
from Schertz, TX
on May 4, 2022
The money I pay for the bed was well worth it. I had a good night sleep on it last night. Good experience
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Posted by Eaner
from Iowa City, IA
on June 20, 2018
Didn't even have it 3 years and it's worn out! I don't have the receipt and even though on the tag it has a year of when it was made and delivered, It can't be warrantied without a receipt. I will never buy a Serta again.
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Posted by Mike
on March 10, 2020
Had the mattress two years. After 18 months it started giving us issues. We ended up having to sell it for half the cost we bought it. I thought we were lucky to get that. They turn the names over every two years and take the floor models off and …
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Posted by Doreen
from North Vancouver, BC
on November 17, 2022
We bought this mattress less than two months ago. The top drifted to one side almost immediately and had to pull the sheets and mattress cover back over every morning. The side walls collapsed immediately and when you sit on the side , you sink 6 inches. I have had …
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Posted by Spencer S
from Los Angeles, CA
on January 4, 2018
I was talked into getting this mattress by the sales associate and the "sleep test" at the store I bought it. Ultimately I kept saying I like a firmer mattress. I did receive my new bed frame until nearly 60 days into my return policy so could only sleep on …
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Posted by Elaine
from Decatur, TX
on April 1, 2019
We had a VERY old mattress with a 4" mattress topper. Too hot for my husband. We needed a new mattress so we thought we could sink some money on a new one. Bad decision. We start out sleeping in the middle together. During the night we sleep on our …
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Posted by Yolanda
from Visalia, CA
on December 18, 2017
My experience is back pain, neck pain, definitely need a new bed! Sears sucks no wonder you are going down!
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Posted by CAROLYN C
from Los Angeles, CA
on December 27, 2017
Had to have the first mattress replaced at the 30-day mark. The replacement has the same defect, just not as pronounced. It dips along the shoulder and calf area, but bows up in the middle; almost as if the design was intended to counteract the eventual denting in the middle …
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Posted by Michele E
from Cary, NC
on December 13, 2009
Very comfortable and like the cushion top. Note, we don't have a box spring.
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Posted by Ashley P
from Charlottesville, VA
on May 14, 2013
I got this bed while in high school and have loved it ever since. I'm entering my third year of college and am going to get the same bed for my new apartment. I like to be surrounded by comfort when I sleep and this bed is like a soft …
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Posted by SuperMom
from Cottage Grove, MN
on February 19, 2017
This mattress didn't last long at all. I've had it for 4 years and even rotating it every few months didn't prolong the life of the mattress. I can only sleep up to 6 hrs a night and still wake up with bad back pain
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Posted by paul
from Dallas, TX
on January 4, 2019
10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you.
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Posted by K
from Dallas, TX
on February 21, 2022
Foam top did not hold up well. Became permanently indented within 2-3 years. Difficult to move/reposition. Slept hot.
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Posted by Rosemary L
from Simi Valley, CA
on April 26, 2011
We purchased a high end Simmons Mattress"Buchanan" at $5275.00 in 2008 after being told it was the top of the line and very durable. In less than three years it had body impressions and lumps. We called the store and Mike sent out an investigator to see the problem, but …
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Posted by Jayden
from Kingston, ON
on November 3, 2022
Honestly it felt nothing like the floor model did. It was an improvement over my last mattress that was a very cheap memory foam and was *seriously* harming me... but sadly not by much. After three months in it started sagging into the middle already. And I wake up still …
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Posted by Mary
from Narberth, PA
on October 31, 2021
Bought this from beautyrest guest program because of hard-to-find flippability feature. Have had decades of beautyrests for our large family bought through Macy's, and for the most part they were fine. This surface is so uneven as to be unsleepable, even before the sagging and edge collapse. Extra toppers etc. …
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Posted by Richard
from New Braunfels, TX
on October 17, 2022
We purchased this mattress in 2018 or 19. The first year was good then things went downhill. We first noticed the ripples on my wife’s side that tend to lump. Then the valleys began to appear on my side. Now the edges slope to where I actually slide slowly toward …
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Posted by Jeff
from Stone Lake, WI
on January 4, 2017
Within 12 months the mattress has developed squeaks near the corner and rope edges of the mattress. Even worse, it has developed a swag. The sides where I sleep (and I rotate the matress monthly) are sagging. There is a definite bump through the middle of the mattress where I …
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Posted by RO
from Hillsboro, OH
on February 13, 2016
I have had mattress replaced once and after a short 3 months it now has severe depressions where we sleep. We of of average weight so that is not issue. I have a mattress much older that does not have depressions like this one 3 months old. Mays has been …
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Posted by Joan
from Guelph, ON
on January 21, 2018
I think I read where this mattress Beautyrest Symphony is discontinued. No wonder , it is a very poor mattress for what we paid . Very disappointed.
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Posted by Linda
from Melville, NY
on December 16, 2021
It was OK until recently. We've had it for five years and it sinks in places and would be more comfortable if it were firmer. I know it's a plush mattress, but it didn't hold up as expected and parts are softer than they should be.
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Posted by Joy F
from Waunakee, WI
on January 28, 2014
We purchased this bed a few months ago, it is now January in Wisconsin where we live, and we wake up almost every night feeling too hot. The bedroom is about 60 degrees at night and we have never had problems sleeping too warm before now. I was concerned when …
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Posted by Laura
from Filer, ID
on May 16, 2017
I've had this bed for a year now. I wanted to throw it out at 6 months. The side is leaning in and dips in the bed. Can't even move over you feel like your leaning. Very uncomfortable. There coming to look at it today. Hopefully they will take it …
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Posted by Hayley
from Red Deer, AB
on July 1, 2021
I got a Beautyrest pillow top luxury firm mattress in 2013 and in 2020, I started noticing it was sagging in the middle. I have severe neck and back issues, I’m overweight and this bed was AMAZING for seven, almost eight years! I think that’s pretty phenomenal. It was so …
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Posted by Rick
from New Baltimore, MI
on December 27, 2016
This bed started sinking in after a year. It is very uncomfortable to sleep in. Woke up sore. The spings are not giving enough support. The mattress is uneven on both ends with hump in the middle. The only hump you can get is the hump in the middle.
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Posted by Sandra
from Cedar Bluff, VA
on July 3, 2018
After 2 years I’m waking w back pain. I just spent a week at a relatives house & had no back pain. My husband also finds it uncomfortable.
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Posted by Chad
from Fayette City, PA
on October 1, 2019
Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the …
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Posted by Robert
from Cary, NC
on May 3, 2020
Posted by Allison C
from Chapel Hill, NC
on November 23, 2009
I love this mattress! The coils are in separate compartments, so when my husband rolls over or gets up in the middle of the night I don't feel a thing. The salesman tried to sell the mattress to us based on this, and I didn't believe him, but he was …
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Posted by K
from Abilene, TX
on May 12, 2015
Sorriest bed I ever slept on. It is less than three months old and it has deep impressions in Mattress where your back/body is and it does not spring back. Ashley made me sign a paper stating I could not return bedding I thought it was for health reasons , …
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Posted by Diane
from Spencer, IA
on August 2, 2018
I would not purchase this Eurotop again. My husband experiences neck pain frequently and I do occasionally. I have had tingling in my shoulders. Our old 12 year old Serta was much better.
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Posted by Wendy
on November 16, 2017
This mattress was perfect when I first got it . Perfect blend of Firm and pressure point relief . That lasted three months . The foam layers softened quickly and I was sinking in the bed . Never had a bed break down so fast . Returned it to Mattress …
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Posted by Carolyn
from Glendale, AZ
on March 3, 2021
Great during hot weather for keeping cool. Initially very comfortable and supportive. Sagging in the middle like a hammock after only a year and a half. For $1000, expected more than just a year and a half of support.
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Posted by Sherri
from Robertsdale, AL
on May 16, 2018
I'll but nothing but Vera Wang, I'm a forever customer.
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Posted by Caroline
from South Jordan, UT
on January 15, 2023
After a year of ownership, I can say that the Nest Bedding's Owl is the best mattress I have ever owned. I wish I had gotten it sooner! I came from an old traditional innerspring mattress that I eventually put a latex topper on, so I had an inkling that …
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Posted by Cindy
from Staten Island, NY
on February 10, 2023
I have always purchased Sterns & Foster mattresses for many years and never had a problem. I purchased a king size mattress 5 years ago and recently the handles are ripping off resulting in exposure to the inside of the mattress. The seam that the handle is sewn into is …
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Posted by Cathy
from Huntley, IL
on March 9, 2016
Dissatisfied, not kind to arthritis. Makes too deep of impression and feels like you have sunk to the hard floor. Also purchased the controller adjustable frame. What a waist!
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Posted by Tony
from Wayzata, MN
on December 16, 2015
Don't be fooled by the "Plush" in the name. There may be some soft top to this mattress, but the underlying support system is WAY too firm. I am surprised that I am saying this because I have had no problem sleeping on floors when necessary or camping on solid …
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Posted by Thomas
from Lincoln, NE
on January 23, 2016
When the bed arrived I was so excited! I got rid of my old bed the day it was delivered, so I was so upset when I realized there were no instructions for the controller and I was going to have to sleep a night on a flat bed. Surprisingly …
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Posted by Melanie C
from Pittsburgh, PA
on January 20, 2013
My husband and I really loved this bed, it was very comfortable. When we were away we were always glad to come home to our very comfortable bed. However, we are replacing it after just 5 years because it hasn't lasted.
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Posted by Charles
from Danville, AR
on July 15, 2014
This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.
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Posted by Jodi
from Wausau, WI
on March 27, 2018
I went shopping for a mattress with one in mind. The sales worker said this bed BR mount holly was the top best for all of my conditions. That was a pile of dog do do! I have it 6 mts then a year to try to adjust knowing that …
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Posted by Kim B
from Trussville, AL
on November 7, 2013
I would suggest instead buying a bag of concrete to pour on your bedroom floor; the concrete will be significantly softer than this "Plush" mattress. I have never really liked Sears, but will NEVER shop there again after this purchase and subsequent headaches (both literally and figuratively). I was told …
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Posted by Doug M
from Placerville, CA
on October 16, 2010
The mattress was very confortable when we bought it, we tried almost every bed in the store and shopped around quite a bit. There are sags on both mine and my wife's sides adding our to morning back pain and we are now after only about 7 years having to …
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Posted by William S
from Marietta, GA
on May 28, 2011
We bought a Hotel Collection mattress about 3 or 4 years ago and spent $2600 on a king set. Within 3 months, both sides started sagging, causing the center to rise. We called Macy's and they replaced it but would only replace it with the same model. After another 6 …
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Posted by Tim D
from Austin, TX
on June 9, 2013
We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the …
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Posted by Tammy G
from Logan, UT
on July 28, 2013
After 6 months the bed sank in the middle 2 " Serta came and measured it so we get a new bed They didn't give me the credit on the full amount to replace it so we had to pay the difference .for the same mattress.
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Posted by Deb P
on August 8, 2013
This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep …
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Posted by Ilsa B
from Southfield, MI
on September 18, 2014
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
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Posted by Jamie H
from Mesa, AZ
on March 2, 2014
Within six months the bed started to breakdown. I turned it so I could see, and, yes, it failed again. Now I have a mountain in the middle of my bed...in just a year of spending $2,500.00. Worst mistake I ever made. Worst investment. I have had 2 back surgeries …
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Posted by Linda
from Prince George, BC
on March 15, 2014
We purchased the mattress, box spring, and frame all from Serta and after 3 months noticed significant body impressions with a huge hump in the middle. Called and emailed Serta and received no response. We have been trying to work with the retailer to initiate a warranty claim, but it …
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Posted by Caraline E
from Bel Air, MD
on April 2, 2014
Within a week of recieving this bed, the pillowtop started bunching up so that there was a raised ridge running down the center of the bed horizontally. Called Macy's and they sent me a new bed. The new bed came already bunched up at the very top! But the delivery …
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Posted by Evan G
from Waterford, MI
on August 15, 2014
The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty …
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Posted by Elsy D
from Detroit, MI
on September 21, 2014
Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.
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Posted by Happymom
from Baltimore, MD
on September 14, 2014
This Lifekind mattress is called traditional- not so. It is way too deep-8 inches, and seems made with springs that could support a Mack truck. The truly traditional 6 or 7 inch innerspring mattress that it replaced was one I could rotate by myself, even flip by myself and for …
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Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
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Posted by Jon
from Beachwood, OH
on June 17, 2015
I just purchased a set of mattresses and cannot speak highly enough of the entire experience. Set up is straightforward, comfort is outstanding. I have previously purchased mattresses from this company with excellent results.
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Posted by Judy F
from Yoder, IN
on October 24, 2015
About a year ago our motor went out. We called customer service and had it sent back. After not hearing from them A COUPLE OF MONTHS, we called them. We were told it was being tested. After several months I called and was told they lost it. Had no idea …
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Posted by Chris
from Aurora, IL
on August 13, 2016
got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able …
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Posted by Lauren
from Austin, TX
on February 4, 2020
This mattress will seem great the first 3-4 months. Then things will start to change. So you’ll rotate it. Then a month later you will notice there’s already a deep indentation where you are sleeping. So you will rotate it again. And again. And again. There are permanent sink holes …
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Posted by Jack
from Lakeland, FL
on September 11, 2016
Bought the set - boxspring & mattress. Had a similar mattress before this that was good for about 4 or 5 years. This one's better than the old one at about the same price for the set. This is the retail version of Hilton's brand for the hotels. You would …
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Posted by Jodi T
from Pompano Beach, FL
on July 15, 2013
My husband and I love this bed. I would highly recommend purchasing the adjustable base if you are going to invest in a memory foam or other expensive mattress it truly makes all the difference in the world. I tried every mattress in the store including more expensive ones and …
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Posted by Wendy C
from Luray, VA
on February 1, 2017
Great night sleep, wake up refreshed. So happy we bought this bed. 😁🛏
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Posted by Maria
from Miami, FL
on April 11, 2017
OMG !, I was to poor to buy a proper mattress, and now that my income has increased. I brought this Serta Queen Lynnbrook set. I did not know that quality and comfort at this level existed. This is the kind of bed you would expect in a high end …
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Posted by Rob
from Golden, CO
on May 18, 2017
Part of my work takes me around the world and one of the benefits is that I get to stay in some of the best hotels. Sadly, their mattresses just don't compare! This bed is always one of the best parts of coming home. It helps me hold my alignment …
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Posted by james
from Roanoke, VA
on May 18, 2017
We went from the Sleep Number bed system to this bed around 12 years ago and there is no comparison between the two. I never sleep better than I do on my Isleep mattress. When we go on vacation my wife says the same thing on the way home: "I …
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Posted by Penny
from Hubert, NC
on July 25, 2017
This is a fabulous mattress. We researched tons of natural and/or organic mattresses before investing our money in the Hypnos Coral. I am SO glad we waited and really looked into all of our options. While the price tag is hefty, it is worth its weight in gold. My husband …
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Posted by Colin
from Glen Ellyn, IL
on September 20, 2017
My wife and I were in the market for a new mattress after 8 years on our old one. Having recently turned 50 I wanted to get a top of the line mattress that would give me a decent nights sleep even when I was feeling the occasional aches and …
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Posted by Debbie
from Meridian, ID
on October 30, 2017
iSleep comes with a 20 year warranty. We have had ours 10 years and it is like new. Their customer service is excellent. I would recommend iSleep to anyone looking for a new bed.
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Posted by Chad
from Roanoke, VA
on March 21, 2018
I have been very disappointed in this mattress. My chiropractor actually referred me and I bought online, so shame on me for buying something I did not see in person. I have had this mattress for less than a year and no matter what setting I choose, I feel myself …
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Posted by Scott
from Erie, PA
on October 23, 2017
good for me little firm for wife a combo sleeper and lighter than me. wish avocado would send a topper instead of recommending a place to purchase one.the green mattress would be perfect if it had one more inch of latex on top. the springs are nice build is very …
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Posted by Jay
from Salt Lake City, UT
on February 18, 2018
Start was good, but poor quality soon showed up. Within 2 years had to replace mattress. Company said they would be happy to take a look at the mattress for possible repairs if we ship it back to them. Easier to just buy something else. Which lasted much much longer. …
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Posted by Jeanette
from Kingman, AZ
on May 26, 2019
This bed is awful! The bed doesn’t provide adequate support. We purchased the box springs with the bed, we had a heck of a time getting a replacement when the wood was literally sticking out of the bottom of the box springs. I could understand it if we had 5 …
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Posted by Vamr
from Ottawa, ON
on February 3, 2019
Had a slight dip in middle of bed ,and one side softer and somewhat saggier than the other from the beginning . On day 2 of receiving I thought I should turn it around as other side seems just right. Leons will be replacing it for same, hopefully no defects …
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Posted by Annie
from High Bridge, NJ
on September 14, 2018
This mattress was not the one for us, for several reasons. It was too firm, and the edge was soft. We are both overweight and I suffer from Lupus and my husband has back problems. It just wasn't the right fit for us. That being said, the quality was exceptional! …
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Posted by Lisa
from Bethany, CT
on February 22, 2019
Wonderful people, and a great bed! I’ve been an iSleep customer for over a decade. After a disaster damaged most of our furniture, including our bed, iSleep quickly and compassionately helped us replace it. For the time I was without the bed, my hip and back issues returned. Once it …
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Posted by Rachel
from Deer Park, WA
on October 5, 2018
The fabric on top came loose and now has unmanageable wrinkles that we have to sleep on every night. Drives us nuts! For the price, should have gotten more than 2 years out of it. Very disappointed
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Posted by Lesa
from Elkton, KY
on November 3, 2018
It is a nice mattress and sleeps cool. However, I should have returned it the first night but I thought the problem was I was just not used to this new mattress. You can not sleep on this because you roll into the middle and can’t get out . You …
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Posted by bob h
from Portage, IN
on January 9, 2019
i do sleep on side of bed, have big indent in mattress, had several mattresses in past never have had this happen,
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Posted by Muntaha
from Mississauga, ON
on July 25, 2017
Worst mattress one can ever buy. The mattress is completely sagged. Me and my partner keeps bumping into each other. I spent more than a 1000 bucks on it, which turned out to complete rip off as mattress sagged completely in less than 2 years. They denied the warranty by …
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Posted by Mary
from Madison, AL
on February 22, 2019
I bought this mattress at Sam's. Lots of good reviews on Sams website but they were all imported from Serta website and obviously edited. Not one of the 65 or so reviews mentioned sleeps hot. After I ordered the Serta iComfort Blue Fusion 300 Plush Pillowtop Hybrid at Sams I …
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Posted by Christy
from Oakhurst, TX
on March 15, 2019
My husband is disabled following a stroke and has a lot of pain that greatly affected his sleep prior to purchasing this mattress. We opted for a split King adjustable bed to allow us to position him without so many pillows and bolsters. We love the 'cushy but supportive' feels …
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Posted by Bern
from Caledon, ON
on March 16, 2019
This mattress is perfect for me - I am not bothered with my husband getting in and out of bed through the night as it does not affect my side!!
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Posted by Michelle
from Grand Rapids, MI
on February 27, 2019
My iSleep mattress has been so wonderful I will never own another kind. Having the ability to control the firmness on each side as well as the option of heat, can’t be beat. I have some low back issues so a firm mattress is very important. Not only is the …
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Posted by Gail
from Cobden, IL
on March 1, 2019
The DreamCloud met our expectations--it is very new-we've only slept on it about 10 days. The gas-off odor is still prevalent but not like the first few days. It apparently does take a bit to wear off. We tried a friend's before ordering--even with their guarantee, we were reluctant to …
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Posted by Beth B
from Lincoln, NE
on May 11, 2019
I have slept better since we purchased this bed. I feel more relaxed in the morning. I would recommend this bed to everyone. We had a queen bed previously and would recommend a king. It is wonderful. The adjustable frame is great. Thank you ISleep.
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Posted by Andrew
from Plymouth, MI
on July 22, 2019
I had my previous iSleep for about 17 years. The bed was/is still excellent but I had an electrical issue on the pump motherboard. May have been a surge. I tried finding a pump but then saw the toll free number on the back of it. On a long shot …
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Posted by John
from Asheville, NC
on April 11, 2019
Posted by Jamie
from Springfield, GA
on October 5, 2019
I expected when buying from a furniture store, quality would be excellent. When we first brought it home, my husband complained that he felt like his feet were higher than his head. Two years later we both have back issues and feel like we are sleeping in a V. When …
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Posted by Charles
from Hartselle, AL
on December 23, 2019
We bought this mattress to help my wife back pain, it's gotten worse. With that being said, I now have developed constant nagging back pain, numbness in my shoulder, extreme pain in my hips. Getting help from Dream cloud customer service was like pulling teeth (both on the phone and …
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Posted by Marilyn
from Merrill, WI
on January 6, 2020
The chose the most expensive mattress on the floor thinking it would be the best one. After a few months it started drinking in the center. After 2 1/2 years they took it for 2 weeks to rebuild it. I tried it for 4 months. No change. I weigh 124 …
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Posted by Patricia
from Farmington, CT
on March 3, 2020
This mattress made a difference from the first night. It is so comfortable and supportive. After one week, I could see a marked change in my sleep quality, as measured by my Fitbit app. Every night is in the good range since using this mattress.
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Posted by Pamela K
from La Grange, KY
on April 30, 2019
The extra cushion really helped, I wish out king had one bladder because I sleep in the middle next to my husband But he is very satisfied with the bed, it’s the dogs that wake him up. I have noticed that since going to the chiropractor I am less sore …
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Posted by Teresa
from Bradenton, FL
on July 25, 2020
So very disappointed. The mattress cover has detached from the mattress in spots. Mattress is lumpy. I wake up in the night several times hurting in my back and shoulder because the mattress is too hard. It is VERY uncomfortable to sleep on. Even though the manufacturer said they had …
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Posted by Viviana
from Mantua, NJ
on September 25, 2020
When we first bought this bed..it felt like heaven. However, after 1 year or 2, I started waking up with back pains. Meanwhile, my husband sleeps like a baby on it. I am a side sleeper and I can feel the coil/spring where my hips are 3 years into owning …
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Posted by Christie
from Downingtown, PA
on November 10, 2020
We were told this mattress was fine for someone 300 pounds. We didn't realize the place we bought it from had a zero return policy. I was rapidly losing weight. At that point, I was maybe 305 pounds? Boy, that cutoff must be *exactly* 300 pounds because the mattress almost …
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Posted by Avery B
from Whitehorse, YT
on October 27, 2017
The best sleep I’ve ever had. I’m so happy we have invested in a mattress that makes me look forward to going to bed and sleeping. We originally fell in love with the pillows and it’s hard to sleep without them when travelling ect. We are so happy we have …
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Posted by Donna
from Greenacres, WA
on June 29, 2019
Serta's Vera Wang Tranquility Euro Top Latex Mattress is a very poor latex mattress! Very misrepresented as a full latex mattress. It developed sagging and deep divots only months after we bought it. After 9 years of I finally cut the sunken pillow top off of and discovered CHEAP foam …
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Posted by Bill
from Marion, IL
on June 14, 2018
1st - WATCH OUT! These guys will sweet talk you & make you think all is grand. The reality is when they actually "build" your mattress in their "factory" in the back of the building, the guys doing it are a pair of stoners that can barely tie their own …
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Posted by Jennifer
from Columbus, NE
on August 10, 2022
I struggle with insomnia. This new bed has almost eliminated my insomnia and has definitely improved my husbands snoring. We have an adjustable split king so we can each adjust the firmness and angle of our sides of the bed to our comfort. I highly recommend the iSleep bed. It's …
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Posted by Larry
from Tucson, AZ
on January 23, 2019
A lot of money for an uncomfortable mattress...mattress was very comfortable on the store model, new mattress was just manufactured 3 days before delivery and very different than the store model...even with the pillow top, still lumpy feel to the body and causes hip and shoulder pain...also feels as if …
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Posted by GAIL V
from Trabuco Canyon, CA
on February 9, 2018
If I had known how heavy the mattress was, I might not have bought it. It is very hard to change the sheets because it is heavy to lift the corners. You don't think about that when buying a mattress. You are more concerned with the feel. I don't think …
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Posted by James
from Battle Creek, MI
on January 30, 2020
I always wanted a brand new bed ,and a bed I'd be the first person to sleep on .a king size bed given me plenty space and comfort The first couple weeks best sleep ever then shortly after my neck and shoulder was in pain and i switch back to …
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Posted by Lee
from Portland, OR
on June 2, 2019
I bought this mattress in place of a memory foam mattress that was too firm for side sleeping. The sales people told me not having a pillow top would be better for longer lifespan so I chose those spring mattress. It was very comfortable for about 3-6 months, then it …
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Posted by Kait
from Westbrook, CT
on July 31, 2020
I did a lot of research before buying this mattress, and am so very disappointed. It honestly feels like I'm sinking into it. So soft and no support. Wish quality innerspring mattresses were still around. Maybe at a local retailer? Anyway, I do not recommend this mattress for anyone. It …
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Posted by B G
from Tucson, AZ
on December 13, 2011
We bought this mattress September of 2008. It was less than a year old and we were waking up sore. Indentations were already forming in the bed. We bought a memory foam topper which improved the comfort. But the ridge in the middle of the bed was magnified by the …
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Posted by Tony N
from Montgomery, NY
on October 17, 2011
We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in …
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Posted by Kathy H
from Metter, GA
on June 9, 2013
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon …
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Posted by James C
from Mullica Hill, NJ
on January 2, 2014
Paid $1200 on-line for this mattress, box spring set. Thought that was a good deal considering the $3000 price at Macy's. What a waste of money! Both sides of the bed have huge dips where the springs probably collapsed. So, we're getting a new memory foam mattress today because of …
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Posted by Barbara
from Bolton, ON
on December 7, 2020
I did not order this soft mattress.It was a replacement for the original purchase as the delivery man sliced the pillowtop.When I went back to the Brick to complain it was too soft and not what I ordered their response was it is the 2020 model with no changes and …
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Posted by Ami
from St Stephen, NB
on May 15, 2021
We bought our first Hotel 3 mattress in September.. by March the side wall on my husband's side was completely broken and warped.. We put in a claim with warranty, which was reviewed and accepted and our new mattress came 2 weeks later.. when the delivery drivers came to switch …
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Posted by Jennifer
from Toms River, NJ
on June 30, 2018
Where to start? After a few months I would go to sleep and sink so far down into the mattress that I couldn’t roll over without pulling myself out of a hole. Most uncomfortable bed I have ever slept in. It’s supposed to keep you cool but does the opposite, …
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Posted by Joe
from Norfolk, MA
on July 19, 2020
We sleep on a platform bed, so there is no box spring layer, just the mattress on a hard platform of solid wood. We are both over age 60 and we weigh 125/170 lbs respectively. Before buying the Beautyrest Phenom Crossover mattress we had a regular coil spring mattress with …
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Posted by Nancy
from Rochester, NY
on November 8, 2017
This bed started off great. The old mattress caused knots in my upper back and this mattress seemed like a vast improvement. However, after 8 months, this bed became my nightmare. It is sunken in where I lay, any Support it had is gone! I wake up with so much …
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Posted by Shyam
on February 26, 2020
when i tested it at the store, it oddly felt firm enough. after a few days of receiving it, it feels like a sponge and the store has been anything but helpful. I am used to a firm feel, am even okay with a medium firm feel. But this one …
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Posted by Jen
from Suamico, WI
on April 20, 2014
We have this mattress at home and it is great but then we bought one for our cottage and it is not the same. It is way too soft, much softer than the mattress at home. It is supposed to be the same mattress! Same size and everything! We bought …
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Posted by Tammy
from Merrill, WI
on November 26, 2017
this is a great mattress we have had it for 3 years but now we cant even sleep on it without waking up feeling like we are 90 years old. Our backs hurt so bad when we wake up that we half the time end up sleeping in our recliners …
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Posted by Elizabeth
from Annapolis, MD
on May 3, 2015
Every night when I crawl into bed, my heart sinks at the thought of the disastrous purchase I made. $1000 and this "extra firm" mattress has creaky springs which I feel under my elbows, side, and legs. I have flipped the mattress and it is the same. Not even a …
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Posted by John
from Palmdale, CA
on July 20, 2019
I bought a purple mattress in 2017. For the first year, the mattress was perfect (I also got purple platform base, purple sheets, purple pillow, purple EVERYTHING). Then it started to develop permanent sagging spots. By the second year, the sagging spots got so bad that I ended up with …
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Janet
from Marietta, GA
on December 8, 2017
This mattress was fine for a while and then it’s like a valley on each side with a mountain in the middle. We stood the mattress up to move our bed and it almost completely folded and buckled. You feel as though you are sleeping in a hole and you’re …
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Posted by johnnylakis
from Brooklyn, NY
on June 9, 2019
Serta bought Simmons. This mattress caught my attention when I laid on it at Mattress Firm and I didn't want to get up. For the price, it's a good value. You sleep so well, you don't want to wake up in the morning!
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Posted by Heather
from Catawba, SC
on November 29, 2020
Body indention into mattress. Not comfortable.
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Posted by Clemmie
from Schaumburg, IL
on July 9, 2018
Shortly after purchase noticed a divot in the mattress. Was told to rotate mattress. Rotated, now I have two divots and a sore back. No mattress should break down this quickly. Only been a year since purchase and Simmons does not want to honor the warranty. . Said divot is …
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Posted by William
from Glen Burnie, MD
on December 6, 2018
My last mattress was a really firm mattress and I had it for almost 14 years. I bought this one a few months ago and wow, wow wow. I was expecting to toss around a little on this. I keep waking up in the exact same spot I started. No …
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Posted by Mary
from Fort Lauderdale, FL
on April 18, 2016
This mattress through the first 2 months was great after that went down hill drastically . The support it gives is literally "0" after 3 months . The warranty was also no help stating I did not sink over 2 inches in any area , so claim denied . Will …
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Posted by Suzy C
from Little Silver, NJ
on January 25, 2010
I traveled to Starwood hotels so frequently and was most comfortable in Westins and Ws where they have Simmons BR pillowtop mattresses (co-branded with Westin's Heavenly Bed and W) - so comfortable that we got one for home.
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Posted by Theresa B
from Riverview, MI
on August 5, 2014
Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received …
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Posted by Clay B
from Fulton, KY
on August 12, 2011
I absolutely love my Perfect Day Taurus. I have lower back problems and after years and several different mattresses, the Perfect Day has provided me with the best night sleep I have ever had. I no longer wake up in the morning all kinked up and sore. Thank you Serta!!!
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Posted by Brenda L
from Montevallo, AL
on July 6, 2017
We've been lifelong Serta Sleeper customers. This purchase was not a disappointment. Very Satisfied with comfort and price.
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Posted by carol
from Saddle River, NJ
on January 13, 2020
VERY BAD CUSTOMER SERVICE-ONLY CARE ABOUT THE SALE-BUYER BEWARE!! Dealt with TINA CARLINO over the phone in the NYC office and was given false information about the warranty on the Mattress. Was told in order for the warranty to be effective I MUST buy their $500 boxspring. So of course …
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Posted by Kaylah
from Jacksonville, NC
on February 4, 2016
This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so …
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Posted by Mark
from North Hero, VT
on March 2, 2016
Within 2 years body depressions formed on either side, with a firm hump in the middle. When one of us is gone the other "hikes the hump" for better sleep. Yes we rotate the mattress, every month now. I contacted Serra for warranty information. They had a 3rd party, Mattress …
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Posted by Megan B
from Albany, NY
on September 1, 2010
I am sleeping on a more comfortable mattress then ever before and yet softer, my back pain is going away. The service was great, wasn't too happy about the 20 dollar removal fee, but beggers can't be choosers.
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Posted by Tula B
from Minneapolis, MN
on March 27, 2012
Originally purchased a Simmons Oceanside pillowtop. It was too soft and we sank right into it over night. It felt like sleeping in a trough because there was so much cushioning foam and the springs were 15.5 gauge. We exchanged it for this S&F and it is perfect so far. …
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Posted by D W
from Buffalo, NY
on April 7, 2012
Was comfortable for about a year, then it began to sag terribly. I can't sleep on my stomach with this mattress because there is not enough support in the middle anymore. The memory foam has completely collapsed under my hips, and I constantly have an ache in my side when …
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Posted by Zulaikah S
from Hermitage, TN
on July 24, 2012
It sags, doesn't support you at all, have only had it for 5 months and is the worst bed I have ever owned. For a 1,000 dollars this bed should support you, but it doesn't. You can see the spots where it sags, I have rotated the sides I sleep …
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Posted by MEG
from Beloit, WI
on March 19, 2017
We purchase two separate XL mattress with separate lifts for the head and feet. I HATE this mattress, would not recommend doing buying this set up again. By the end of the week the mattress is at the end of the bed hug to the brace, so hard to push …
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Posted by Ben C
from Boise, ID
on October 8, 2011
Poorest quality springs on the market you would be better off building your own mattress out of sticks and leaves. Why cant they put desent springs in these. Thats what it boils down to cheap springs that loose they resilience I wake up with aches and pains. If I sleep …
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Posted by Christian B
from Bethlehem, PA
on April 23, 2013
We purchased a mattress, had major problems with it within the first month. The King Koil product that we purchase was manufactured in Florida by Dixie Bedding. Our Comfort Solutions product, King Koil Exquisit, was anything but exquisite as we observed major product defects within the first month of owning …
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Posted by Richard J
from Warren, MI
on August 1, 2014
First month was fine. Then seemed way too hard. Just bought a new mattress topper hoping to soften it up. Will never buy another one!
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Posted by Emeraldseye
from New Orleans, LA
on February 22, 2014
I must admit, I was very leery about buying this bed, after I had already purchased it. I hadn't heard of it, and when I tried to find out any information on it, there was NONE. I had read several complaints about Englander in general and I thought I just …
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Posted by Pat
from La Porte, IN
on May 2, 2014
This is the 2nd Serta Mattress we have purchased, The first was a pillowtop that lasted only 6 years (started having problems after the 3rd year) took us time to save up for the next mattress. The 2nd Serta Mattress was icomfort insight purchased in 2011. We both liked the …
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Posted by Diane S
from Farmington, MI
on September 19, 2014
This bed is as good as it was the first night. Ive had it over a year and a 1/2.
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Posted by Mary C
from Southfield, MI
on September 26, 2014
The mattress is wearing out and I am a relatively small size (less than 130 pounds), it started to sag in less than 1 year.
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Posted by Tricia
from Philadelphia, PA
on August 24, 2015
This mattress caved in the middle after six months but the warranty only covered over three inches of sinking. So, here I am stuck with a mattress that is sunken in the middle and any fitted sheet crumples in the center causing skin creases all over my body. I think …
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Posted by Beth
on September 11, 2015
I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down …
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Posted by Kari
from Rock Springs, WY
on March 31, 2015
Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was …
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Posted by Chuck
from Hemet, CA
on November 24, 2019
Big indentation where I sleep, constant pain. Disappointing purchase for the money. Bought a different brand this time
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Posted by Rita S
from New Baltimore, MI
on August 5, 2014
Initial iComfort was perfect in the store, too hard when new one delivered. Second bed was just right in the store, too soft after 2 weeks of use. Had to go thru MAJOR corporate grief to get an exchange allowed for the 3rd mattress, and add more money to the …
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Posted by Jason
from Kansas City, MO
on December 12, 2014
When my wife and I first purchased our bed we went with the lily rose which was an awesome bed, our salesman said we were purchasing the Cadillac of beds. When our new bed arrived a few days later, the Cadillac Escalade of beds was delivered so we kinda have …
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Posted by Stephanie
from Omaha, NE
on July 7, 2014
My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last …
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Posted by James
from Dallas, TX
on October 3, 2016
This purchase was smooth from beginning to end and I love my new mattress. Great company. Highly recommended.
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Posted by Tricia
from Wellsboro, PA
on December 2, 2016
We purchase this bed 14 months ago. At first it felt like we were sleeping in a pillow of clouds. This was our first plush, previous firm mattresses lasted well for us but didn't seem to help with back and body pain, so we chose to try a plush/pillow top …
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Posted by michele
from Middletown, CT
on February 20, 2020
our backs hurt every day so much so we have to take motrin
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Posted by Cookie
from Omaha, NE
on May 23, 2017
After 50 years of marriage I never thought I could fall in love again! Yes I found another love, my isleep mattress!
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Posted by Donald
from Alpharetta, GA
on July 7, 2017
Ended up getting a floor model during a close out of this mattress. It did have a long break in period, but in a little over a year I've owned it, I haven't had any sagging or issues with the manufacturing quality of the bed.
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Posted by Jennifer
on September 3, 2017
Not st all the mattress I was promised.
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Posted by Dr. N
from Stanton, NE
on September 21, 2017
As a chiropractor I focus on the back and neck. The same is true with this company. I highly recommend these beds as I own three of them and will be buying a fourth soon.
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Posted by Donna M
from Milford, CT
on February 20, 2018
Haven't sleep this well in years
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Posted by Carolyn
from Sellersburg, IN
on May 5, 2020
This was supposes to last 15 years, by year 3 the sides caved. We are not large people, and are not rough on furniture.
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Posted by Tamara
from Canton, GA
on May 11, 2020
We have had the Vera Wang Serta for about 9 years and I still say to my husband about once a week “I love our cozy bed!” I would definitely buy this mattress again. We have the plush top so the mattress has a firm support with a pillowy soft …
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Posted by DeWitt
from Easton, PA
on March 1, 2020
We have 2 beds in the house that we utilize and the sleep we get on this mattress is exceptional.
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Posted by D F
from Bulverde, TX
on June 13, 2017
When a company won't take care of the product they represent by backing with fabulous warranty, don't waste your time. We have had this mattress for just a few days over a year. My husband said he was having issues with a body impression on the mattress. So I called …
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Posted by Liz
from San Francisco, CA
on October 26, 2019
We recently got the Purple 3 after trying the Purple original for 90 days, but my partner thought it the original Purple wasn't firm enough. (We got this as a cooler option from the Tempurpedic -- memory foam supposedly makes the sleepers run hot; I'm always cold and I even …
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Posted by Betty
from Saint Joseph, MO
on August 8, 2018
I have slept on it too & wish I had purchased the same for our bed. Bought one a year ago & want to know where I can purchase this one.
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Posted by Dave
from Big Flats, NY
on July 17, 2017
We figured being it was a serta that it would be a better mattress. We are totally disappointed. We have had it 3 years and I would not recommend this mattress to anyone. It is a Queen Auburn Firm. We wake up with aches and pains that we never had …
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Posted by Lynn
from Cypress, TX
on October 4, 2018
after 4 months, it had indentions, worst mattress I have ever owned, will never shop at Mattress Firm again, no matter how good the deal will be, had to buy another mattress within 2 years, and just throw away 1200. Come to find out this mattress is now after 2 …
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Posted by Rita
from Vacaville, CA
on December 2, 2018
Have had Sertas before, no comparison. This Kirkland Stearns & Foster provides great support. Love the firm edges, even when the dogs push us aside, we get plenty of room. Seems like additional 4" all around because of the extra firm edges. Bought two, the Queen and the King with …
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Posted by David
from Portland, OR
on January 4, 2019
Do not buy anything from Purple. The mattress is not comfortable for starters. It also weighs 200 pounds so moving it by yourself is impossible. But it is the company itself that is truly horrible. They could be rude, dismissive, and incompetent. They made returning the mattress very difficult compared …
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Posted by ElleiiL
from Durham, NC
on July 4, 2018
This mattress did not hold up to it's expectation as noted by seller ...A very poorly made bed for the money spent, not worth a dime of it!!! A BIG RIP OFF TO CONSUMERS, NEED TO E TAKEN OFF THE MARKET!!!!!
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Posted by Dr. N
from Stanton, NE
on February 21, 2019
When we would go camping, we would have a lot of back pain and would camp less. Isleep was able to custom make us a bed for our camper to match the one we have at home so we now take it everywhere and can camp again without regretting waking …
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Posted by Laura
from Seattle, WA
on March 15, 2019
I purchased a medium mattress and wish I ordered the firm. For the expense I have to say this mattress was excellent in comparison to other mattresses. It was sleeping on a cloud; the med. was just too soft for my left hip. The company was superb with the return/refund …
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Posted by Susan
from Sun City Center, FL
on October 20, 2020
Love the new mattress! The mattress is comfortable and we are sleeping amazingly well!
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Posted by Jen
from Brunswick, ME
on October 31, 2020
We just got our bed a week ago. Though it’s still a bit stiff, my fiancée and I are both sleeping better and waking up with less back pain. The mattress is well made and supportive. We are hopeful it will be a great bed for years to come.
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Posted by Sheila
from Prior Lake, MN
on March 20, 2022
Any mattress that sags in the middle when laying is not comfortable. It does not have a 1.5 inch dip in the mattress, so it was not replaced.
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Posted by Jason
from Howell, NJ
on December 28, 2020
Like sleeping on a slab of concrete. My hip hurt after about 5 minutes. Mattress is so hard that my shoulder hurt after a few minutes. The floor is softer. Guess I will be sleeping on the couch until I can return it.
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Posted by Patrick
from New Orleans, LA
on April 28, 2020
I reallly hate to have to say this because the mattress is sooooooooo comfortable. It has done wonders for my lower back issues that were caused by my last mattresses, and I am getting the deepest sleep I have had in 5 years. But, I am a side sleeper and …
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Posted by Theresa
from Fresno, CA
on December 30, 2018
This mattress has been very comfortable. Has helped a little with back pain. Would definitely buy this type again. Everyone who has used our bed says it's very comfortable.
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Posted by Caroline M
from Clarkston, MI
on September 19, 2014
I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with …
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Posted by Jerry
from Baton Rouge, LA
on September 29, 2020
I don't believe the good reviews on this mattress type. I'm 64, 5'10", 160 lbs. Had this mattress a little over a year, but it started to sag in the middle around month 8 and now I have to have old pillows stuffed underneath the center of the mattress to …
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Posted by Claudine
from Stone Ridge, NY
on November 12, 2020
This is our 2nd CP Rogers mattress purchase, and whilst the first one - purchased 10 years ago - didn't hold up as long as we thought it would, we returned for the service and hopefully quality. Our first night was blissful. And true to reviews, and salesmanship pitch, the …
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Posted by Jessica
from Irving, TX
on December 25, 2020
I reached out to customer service but they said it’s normal - the appearance and the foul smell. I used latex before and it’s not supposed to be like that. I tried to reach out to their management but they didn’t even respond back to me. Quality and management is …
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Posted by Lisa
from Canterbury, NH
on April 26, 2021
I tried several mattresses in the showroom and found this one to be exceptionally comfortable. I was initially put off by the cost compared to other brands however I am so glad I spent the extra money. I have had un-interrupted sleep since I started using it - no more …
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Posted by Robert
from New York, NY
on May 12, 2021
After just four months we've got deep indentation where we sleep, and we're light weight. The center of the mattress seems to have risen up as a result of the bad support where we sleep. It feels like we're sleeping on a lumpy futon without proper smooth support. What a …
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Posted by Christie S
from Cypress, TX
on May 10, 2021
This has been the hardest company to work with. My mattress was delivered by 2 gentleman contracting through the the DUMP. These gentleman had my mattress folded in half with a sting around it. So with that being said me and my partner roll to the middle. I have placed …
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Posted by Katherine e
from Bangor, CA
on June 29, 2021
There is a spot that I lay on and it’s a big sinkhole. There is a huge dip in the bed and I have to move completely around it, so now it’s a single sleeper bed. I will NEVER buy a Beautyrest again. My previous 25 year old mattress was …
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Posted by Leslie
from Branchport, NY
on August 31, 2021
I purchased this bed from Sleepy's some years ago and it was quite expensive (over $2000). Had it delivered to my home and set up. For about a month, it felt great. Felt comfortable, supportive, didn't sleep hot. After a while, though, I started to notice it was sinking on …
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Posted by Art
from Friday Harbor, WA
on November 16, 2021
The mattress was comfortable for about 6 months, it very quickly deteriorated and began to sag on the sides and develop a hump in the middle where the base of the mattress frames meet. My wife refuses to sleep on it. Had to replace the mattress after 3 years.
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Posted by Leslie
from Durham, NC
on November 18, 2021
I was so excited about this mattress at first. I bought it in July of 2021. By October, it was squeaking and sagging on the edge. Warranty was relatively easy and they sent a replacement. The new mattress sags in the middle and is also squeaky. I am getting my …
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Posted by Dale S
from Boonsboro, MD
on April 30, 2022
This is the most well made and comfortable mattress we have EVER Had ! There is no mattress on the market that compares to the firmness of it. However , at about year 8 or 9, we did notice slight grooves where we each slept every night. Rotating it head …
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Posted by Shannan
from Riverton, WY
on April 27, 2022
We have been I Sleep customers for years. Love their beds. We purchased the adjustable bed to help with acid reflux for my husband. After getting COVID we found the ability to lift the head and adjust it all around really helped with respiratory symptoms. Adjusting the feet helps with …
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Posted by Sadie
from Erie, PA
on July 19, 2022
THANK YOU LYNN & Shelly! I ordered a new bed from them and in the middle of it my husband had cancer surgery and we switched things up. They helped me every step to pick up the correct bed. They even called to check on him! I am a customer …
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Posted by Sarah M
from Lincoln, NE
on September 16, 2022
I have been dealing with back and neck issues for years. I purchased this mattress because traditional mattresses were wearing out too soon and I would be back to being stiff after sleeping. It was important to me to compliment the chiropractic care I was receiving. I love that I …
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Posted by Fuzzy
from Jacksonville, FL
on October 29, 2022
I am very happy with this choice on a Rize adjustable base. I am 5”7’ 130 so it’s not easy for me to find a reeealy soft mattress to sink into ( I sort of just float on top) but once I tried this lovely one I knew it would …
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Posted by Debbie
from Solana Beach, CA
on December 5, 2022
Impressed with Harvest Green Mattress from the moment it arrived in efficient packaging & popped (with help professional delivery service) into a nicely stitched and quilted firm mattress. Sleeping on our new king mattress is comfortable with just right amount of support for my weak lower back. I fall asleep …
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Posted by Kay
from Morganton, NC
on December 10, 2022
Bad bed from day one. The first one came with a sunk place in the middle of bed. After a week the second one did the same thing. I have a loft that is really hard to get things up, so thought it would straighten out over time, just got …
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by MINDY V
from Thousand Oaks, CA
on January 9, 2018
Was hoping to love this mattress but it's a little too firm for our liking. Still have same problems with arms falling asleep, neck and back pain. Glad my husband talked me into getting adjustable frame. We use it all the time. Mattress just ok.
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Posted by Nancy
from Tavistock, ON
on January 8, 2022
A brief period of time after buying this mattress it developed two significant depressions where my spouse and I sleep on our respective sides. You can literally roll into the depressions on either side, from the centre of the mattress (which has retained its original density). We had a Kingsdown …
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Posted by Ben
from Largo, FL
on January 26, 2022
I bought a Beautyrest "Black Desiree Firm" mattress with a suggested retail of over $2k. So I thought I was buying quality that would last, It didn't! I am not a large person. I am height / weight proportionate weighing 165 lbs. So I was very surprised to realize my …
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Posted by Hayley S
from Athens, GA
on August 1, 2020
Initially the plush top and support felt good. I slept on it alone for 6 months and when I stayed on the edge the support was fine but if I went toward the middle of the bed it sunk in. I added some support under the frame and this helped …
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Posted by Justin
from Syracuse, NY
on September 14, 2022
Took me a month to get my back used to this bed, my wife was fine right away. Over the past year, both of us are walking up with sore backs and hips. Warranty is if there is 3/4” sag, there might be half that right now, but this mattress …
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Posted by Robin
from Bemidji, MN
on June 1, 2019
Within a month of purchasing this bed the bed has settled 1/2-2”. When I lay on it feels like I am laying in a hole.
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Posted by H S
from Bensalem, PA
on December 23, 2010
After only a year, it sags and causes backaches. DO NOT BUY THIS!! We contacted Sleepy's and Simmons and neither will do anything to resolve it. We will never buy from Sleepy's or a Simmons bed again! To purchase a mattress over $1300 to have it not last absolutely disgusts …
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Posted by Chastity
from Albany, GA
on October 3, 2016
I've had this matress for about 3 years and I've had constant back & neck pain since I've started sleeping on it. This matress hasn't held up at all for the amount of money I paid for it. It has constantly made noice and sags all over. I will never …
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Posted by Geof D
from North Fort Myers, FL
on February 28, 2020
The sides are distorted and the bed has developed two distinct hammocks in just three weeks. I weigh 175 lbs and my wife 110. Can’t imagine why this thing would like after a year. Fortunately the retailer is replacing it today with another brand.
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Posted by Cathie W
from Poulsbo, WA
on February 16, 2011
For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) …
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Posted by Debbie
from Norwood, NJ
on June 5, 2022
This mattress felt great in the store. After the first year it had less support. After 2 years the edge support is gone. I tried rotating the mattress from top to bottom but did not make a difference. I would steer clear of the brand Beautyrest based on this mattress.
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Posted by David B
from Colorado Springs, CO
on February 18, 2013
We originally purchased the BeautyRest Angelique Visco Cushion Firm King from Macy's in 2008. It started started sinking right away. Macy's sent out the guy and he reported the almost 2 inch valley. Macy's allowed us to upgrade to the NXG250 Luxury Firm mattress ($2260) if we paid the $150 …
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Posted by mary
from Paw Paw, IL
on July 8, 2018
We bought this bed from Sleepy's (now Mattress Firm) May of 2016. We needed a new bed that was going to work better for both of us. Our Adjustable Air bed was just not working for us, and we decided to finally go to a mattress store. We moved into …
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Posted by db
from Chicago, IL
on December 26, 2016
I slept better on my 15 years old Simmons mattress with a plan top a classic innerspring mattress. The Allie mattress was great initially, after the one date had passed the back aches started. They are so painful now, I have problems exiting the bed. Simmons does not consider this …
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Posted by Dorothy
from Punta Gorda, FL
on October 24, 2018
Ok after 18 months our beautyrest westchester started to develop a sink hole. Today a rep came out and measured it and RTG will get back to us.
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Posted by Sharon
from New Lenox, IL
on September 12, 2019
This mattress felt wonderful when it was first purchased and until the first year of use. After that, it no longer conforms to your body as marketed. It has become very firm and uncomfortable. There is a 10-year warrantly on the product, but it is ignored.
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Posted by Madeleine
from Vanier, ON
on June 15, 2021
Bought in 2015, was comfortable for the first 4 years only. Compared to previous mattresses bought in my life which lasted for at least 10 years this one was not a good buy.
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Posted by Christina
from Saint Petersburg, FL
on May 3, 2014
I have purchased several Beautyrest/Simmons mattresses over 25 years so though I'd try their new technology in the Kailey Plush Firm Eurotop. After spending over $2,800. at Macy's I got one. It is the worst mattress I've ever owned.It developed body impressions in the first 40 days that never sprang …
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Posted by Josh B
from Carlisle, PA
on May 7, 2012
This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another …
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Posted by Jere F
from Houston, TX
on December 30, 2010
Tried the WorldClass Decadence plush pillowtop with latex and PUR foams but it was definitely too soft - especially for my 215 lb husband. Valleys developed where we slept on both sides of our king with a 1 foot wide ridge down the middle. The valleys come back up when …
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Posted by Tracy
from Marietta, GA
on September 7, 2014
This bed didn't last more than 3 years. At first it seems great but then breaks down quickly, with the no flip option you are out of luck. Loses support and creates increased pressure points,.. Very disappointed it wasn't cheap.
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Posted by Trina
from Arlington, TX
on October 12, 2017
I will never buy this product again. My husband and I wake up in pain everyday. This is the second time I have called warranty. It started sagging after a year. Called warranty October of 2016 and they said it was not bad enough. They are coming again today so …
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Posted by Joanna
from Toronto, ON
on April 16, 2018
I received this bed as a gift (new, unused) from my mom a year ago, and it was replacing a very worn 7-yr old pocket coil mattress that had come in a box. At first I wasn't sold on the super softness of the gel pillowtop on the Beautyrest, but …
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Posted by William
from Harker Heights, TX
on September 29, 2021
Sleep like a baby!👏🏽👏🏽👏🏽
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Posted by Amy
from Tinley Park, IL
on September 10, 2019
This mattress was hollowed out at the middle within 4 years despite moderate use and turning! Avoid it! Poor quality!
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Posted by Marla
from Greencastle, IN
on June 7, 2017
Don't purchase a mattress from beauty rest , won't make warrant good . Terrible mattress .
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Posted by Mavis
from Arlington, TX
on October 26, 2021
Expected it to be like the hotel bed I slept on. Because the padding in the bed is divided between the 2 sides, the padding on each side is 1/2 of what you expect. That makes it extremely hard and uncomfortable.
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Posted by Brittany
from Tempe, AZ
on March 10, 2017
I couldn't find a place to leave a review where I purchased the mattress from so I'll leave it here instead ;) I suffer from insomnia and back pain. I chose this bed mainly because it was a hybrid. I had determined I needed memory foam. I needed to not …
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Posted by Hildie
from Wayne, ME
on November 18, 2021
We purchased this mattress only four years ago and it started to wear out in its third year. It sags where our bodies are. There is definitely an indentation where we sleep. We rotate the bed but can't flip it. It was supposed to last ten years but we really …
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Posted by Paula
from Brampton, ON
on November 23, 2021
I love the quality of this bed it’s so old yet in great shape
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Posted by Mohanad
from Portland, OR
on April 10, 2022
It is comfortable, supportive and cool!
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Posted by Mary
from Hawthorne, CA
on February 7, 2022
Within 4 months of purchase, our beautiful Ella Grace king mattress had two distinct hammocks - one for each of us. We're not super heavy - I'm about 160 and my husband is 190 pounds. Stearns and Foster was GREAT about replacing the first mattress with a new one. Sadly, …
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Posted by Jim
from Midlothian, VA
on June 15, 2022
Have had this so long, do not remember what it was like to sleep on something else.
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Posted by Diana F
from Lake Orion, MI
on October 8, 2014
This is my 2nd mattress and it has a "wow"....sinking in after a few weeks of use, and no, I only weigh 125lbs. Very dissapointed in this mattress.
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Posted by Krishna S
from Detroit, MI
on October 23, 2014
This bed was suppose to be an extra firm mattress but it turn out that less then a few months after use, it started to sag. I wish I could get my money back because it is painful to wake up every day in this garbage. I will never buy …
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Posted by Nandita R
from Grosse Pointe, MI
on August 5, 2014
The wheels on the center of the bed frame are broken and therefore the bed slides all over the place by morning.
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Posted by Deb
from Omaha, NE
on June 23, 2022
I wake refreshed and because of the anti-snore setting, so does my hubby. Highly recommend! P.S. The vibrating function was a welcome surprise that really helps my back and is lots of fun.
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Posted by James J
from Byron, MI
on September 22, 2014
My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as …
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Posted by Kristine
from Sherwood Park, AB
on February 1, 2023
There is also a big hump in the middle of the bed. We bought a new mattress after 6 years. It was a great mattress for only 3 years.
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Posted by Clifford J
from Louisville, KY
on August 8, 2022
The comfort of this mattress is surpassed by any I have ever tried I'm 67 and finally finally can get a good night's sleep thank you these old bones say thank you in a way you'll never know
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Posted by Brian
from South Hadley, MA
on January 22, 2023
Never had a bad night's sleep on this mattress. The only reason i don;' use it regularly anymore is because it does not suit my husband and he did not want to give up his own high end mattress. I would love my mattress back. Worth a divorce?....
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Posted by Rebecca
from Bruner, MO
on February 4, 2023
I have never slept more deeply in my life, and I really didn't know what I was missing. I'm 43 and was starting to wake up with aches and pains. I feel great in the morning when I get out of my iSense bed. My husband is in construction and …
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Posted by John
from Surprise, AZ
on April 2, 2023
I never review products but this product and company is virtually a perfect consumer buying and owning experience. To be sure of my long term experience, I waited one year before leaving a review. The company worked with me from the beginning to perfect the material and adjustment variables. There …
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Posted by Cornelius G
from Fort Lauderdale, FL
on October 21, 2014
I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it. We recently discovered that a portion of …
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Posted by Scott
from West Chicago, IL
on November 28, 2014
The bed had developed impressions for both my wife and I. We are not heavy, low bmi. Past year back has been bad and now we have figured it is the bed. The bed is bad and it should have lasted 10 years we got about a year from it. …
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Posted by Sharon
from Palm Bay, FL
on October 4, 2019
Very comfortable and my guest love it too. Soft not hard, easy positioning. Enjoyed the mattress very much.
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Posted by Karen P
from Baldwinsville, NY
on August 17, 2012
Was very excited to get this mattress. The first thing I noticed when the wrapper came off was the fumes. It's hard go explain but it smelled like chemicals almost like a petroleum and gas. I waited thinking it would go away and it didn't. I called main office and …
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Posted by Jason F
from Omaha, NE
on October 19, 2012
My wife and I purchased a Vera Wang mattress for $2500 in April of 2011. It was less than 6 months before it started sagging pretty badly. We rotated the mattress as we were told to in their instructions, and it was still that bad. We contacted The Bedding Company …
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Posted by Debbie R
from Birmingham, AL
on January 13, 2013
As long as I live, I will NEVER buy another Serta mattress. A 105 lb. girl slept on this mattress for less than a year and it began sagging but not quite at the 1 1/2 inch mark to keep us from filing a claim. Shame on you Serta.
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Posted by Ashley Y
from York, ON
on February 22, 2013
the mattress began sinking at the 2 month point after purchase when the retailer was contacted a large pile of paperwork was given to us which needed to be completed. they took several months to review the complaint and then could not bother to show up at any of the …
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Posted by Mary A
from Ridgeland, SC
on July 19, 2014
I was hoping I finally found a mattress that I'd wake up in the morning & not be in pain. Sadly this mattress isn't much better as far as my pain goes that I gave away. I'm disappointed.
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Posted by Matt B
from Harrisburg, PA
on January 27, 2010
It's a very comfortable, firm bed. We've had it for 15 years and it is still as firm as it was then.
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Posted by David M
from Deerfield, IL
on February 9, 2010
This mattress offers a firm feel with good edge support and yet has enough surface softness to allow a very comfortable feel.
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Posted by Peter H
from Chevy Chase, MD
on March 16, 2010
I can't say that the Perfect Sleeper quite lives up to the billing, but it is not bad, really. I have had mine for eight years now, and it still is quite a comfortable sleep, though I am starting to sense some sagging.
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Posted by Katharine J
from Washington, NC
on June 10, 2012
I bought this king sized mattress set originally in spring of 2007. It felt *great* in the showroom, and took a lot to convince me- as it was the most expensive one there. I believe in 'you get what you pay for', so I ponied up the $1500.00. It took …
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Posted by Missy B
from Louisville, KY
on February 6, 2011
This soft, cushy matress seems just right to this Goldilocks, so overall I would recommend it. With a nice plush pillowtop, it feels like falling into a cloud. However, after reading some of the other posts, I hope this doesn't start sagging. It is already showing some indentions after only …
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Posted by Larry K
from Temple City, CA
on March 24, 2011
There is absolutely NO way to stay on this bed. Faulty deign or not 1st quality. I spend nearly every moment trying to NOT end up on the floor. Something that you would have to experience to BELIEVE! Leeds and Serta will not honor a Brand New Purchase! Buyer Beware!
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Posted by Betty H
from Robertsdale, AL
on September 3, 2011
I purchased what I was told was the top of the line Serta memory foam mattress. I had wanted to purchase the Tempur Pedic mattress, but was told that this mattress was much better. I paid over $1500 for this mattress and was given a 90-day comfort guarantee. After 3 …
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Posted by J H
from San Diego, CA
on May 3, 2012
Overall my husband and I are pleased with the mattress however it is a lot harder than the one in the store. We were assured that it would soften up, but it has been three months and has hardly changed. I would also agree with the other reviewer that when …
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Posted by Mary B
from Crystal River, FL
on October 24, 2011
I love this mattress set! I work on my feet all day, and used to get up and and my feet and back would hurt and be stiff for several minutes. That changed the first night sleeping on this bed! I was unsure about the two different comfort sides, but …
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Posted by Roger C
from Fort Meade, FL
on November 9, 2011
The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in …
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Posted by Jake W
from Bradenton, FL
on April 11, 2013
I bought this be some months ago and It is great! The people at Americas Mattress were very friendly and knew what they were talking about. They made everything as easy as possible. I have no complaints!
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Posted by Andrew J
from Toronto, ON
on June 16, 2013
The foam elements shifted resulting in very poor support on the edges. As a result the mattress tends to constantly try to roll you out of bed.
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Posted by Ann S
from Inman, SC
on June 22, 2013
This mattress broke down in less then 6 months, it's all my wife and I can do to get out of it in the mornings. Had the mattress technical people come out to look at it. They laid a 1 inch square wooden block on the mattress to measure the …
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Posted by Evelyn
from Simi Valley, CA
on March 16, 2014
I purchased the Vera wang serta with the think pillow top in August of 2007. It sat unused for a year and the 1st night my ex and I slept in it I thought it was amazing. Then we got up. There was a whole body indentation in the bed …
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Posted by Constance B
from Warren, MI
on September 17, 2014
My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.
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Posted by Teressa W
from Oak Park, MI
on August 6, 2014
We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We …
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Posted by Shannan
from Fairview Heights, IL
on August 4, 2014
About 3 or 4 years ago we upgraded to a king size Restonic mattress. At first it was wonderful! However, over the course of a year the mattress began sagging horribly (about 2 1/2 -3 inches). Weekends Only did a wonderful job of getting us a new bed. Well, here …
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Posted by Renee
from Slidell, LA
on January 21, 2017
I'm 60 yrs. old always been a stomach sleeper since we have had this mattress I sleep on my back and wake up 9 hrs. Later in the same position. Love it
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Posted by Pam
from Huntertown, IN
on August 29, 2016
I have had this bed less than half a year and there are tiny balls all over the material on the top of the bed. My back and arms hurt so bad from the bed. spent a total of 3000.00 on this bed. I have been totally scammed! The bed …
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Posted by Dave
from Hixson, TN
on February 9, 2017
I was impressed with the support but comfort at the same time. Slightly worried about heat distribution, but after about 10 minutes in the bed, heat starts dispersing and not a factor. I love this mattress, I wake up feeling rested and without the aches and pain I used to …
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Posted by Salvatore S
from Fort Mill, SC
on December 29, 2022
We purchased a Serta king mattress from America's Mattress in February 2022. Went to the location where we purchased it to place a warranty claim and was told we need to do it on line. We went home and filed a warranty request as the mattress is sagging, despite rotating …
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Posted by Lisa
from Bowmanville, ON
on December 24, 2019
Mattress was excellent at first. However 6 months in the mattress is starting to sag and has high point in the middle. Very disappointed 😞
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Posted by Deborah
from Boston, MA
on April 29, 2017
I am ecstatic about this mattress, hard to get out of bed because I lay there marveling at how wonderful it is! The level of support underneath is fantastic... then topped off with just the right amount of soft cushioning... like sleeping on a cloud! (but not too much pillow …
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Posted by MICHAEL/HODA T
from Cerritos, CA
on January 3, 2018
The mattress is poor quality. My back is killing me and I’m not sleeping well at all. For an expensive product it’s designed poorly.
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Posted by Art H
from Calabasas, CA
on December 27, 2017
The mattress almost immediately showed a softness on the sides as if there was little to no support while sitting on it. Also, an indentation in the middle of the bed occurred after several weeks. It took no time at all for me to experience leg and back pain on …
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Posted by Harold
from Saint Paul, MN
on January 24, 2018
Do not know the lifetime of this mattress but it began showing signs of failure as early as three years after purchase.
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Posted by janet
from Hattieville, AR
on February 10, 2018
i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same …
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Posted by Ali
from Saint Petersburg, FL
on February 22, 2018
We each have a sink hole where we usually sleep. Creates back and neck pain. You can really feel the difference between our "usual areas" and the very middle, where it's more like when we bought it (king mattress). Complete rip off.
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Posted by Nancy
from Murfreesboro, TN
on January 3, 2019
After about a year, this bed began to develop significant depressions on both sides which have made sleep difficult and caused back pain for my husband and myself. Our previous mattress was comfortable for more than 15 years, so we were surprised and very disappointed to find this mattress nearly …
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Posted by Connie
from Martinsville, VA
on December 2, 2018
Bought at Grand furniture. Had to exchange twice with same problem.side of mattress was collapsing. The mattress itself was very comfortable.
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Posted by Linda
from Mansfield, TX
on December 20, 2018
I love this bed. I got a great deal on it and don't regret it one bit. It does have body impression cuz I am only one sleeping in it. However it feels like cloud still. I do find myself sweating some but it could be my age haha. My …
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Posted by Rene'
from Saint Petersburg, FL
on January 3, 2019
Thought I would get a pillow top hotel mattress after a few months of living with one but after much research bought the Dream Cloud. Was skeptical the first few weeks but got some of the best sleep I've ever had and the mattress always feels like new. So glad …
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Posted by Nelson
from Ceresco, NE
on May 28, 2019
Sure, you can get any number of inner-spring or memory foam mattresses for a fraction of the price of an adjustable air bed, but there's nothing like the comfort of adjustable air. Not only that, but traditional mattresses wear out after a couple of years, starting the mattress-buying cycle all …
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Posted by Tommi
from Buffalo, SD
on April 14, 2019
I was hopefully optimistic when I purchased this bed and it hasn't let me down. My husband and I didn't agree on what type of bed to purchase and this was an excellent compromise for us. He can adjust his side to firm and I can adjust mine to soft …
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Posted by Tifany J
from Washington, DC
on July 15, 2019
Do not get this mattress if you get hot during the night. Ever since I got this mattress I wake up sweaty in the middle of the night from sweating. Even if the room I'm in is cold, I wake up sweaty and even more cold due to this matress.
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Posted by Rod
from Milwaukee, WI
on July 25, 2019
My wife and I previously owned an i10 king size, Sleep Number bed(top of the line at the time of purchase) prior to purchasing our split-king size with 3" boxtop iSleep bed. Immediately upon inspection of our new iSleep bed, I noticed the quality of materials and workmanship, which by …
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Posted by Emily
from Pinson, AL
on August 20, 2019
For the 1st month I was happy, hubby was not. Then my crater formed and the hump in the middle of the mattress. It says that to uphold the warranty we must flip the mattress every 6 months. Kind of hard to do when it is attached to the base. …
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Posted by Ed
from Riverside, RI
on July 28, 2019
We have had our mattress for approximately three months and so far we have found the support and comfort to be as promised and so far really love this mattress. I have trouble falling asleep and find that I tend to stay in bed now where before I would get …
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Posted by val j
from Kimberley, BC
on September 1, 2019
The springs individually dig into my body, I bought a nice mattress cover to overcome that but after a short time the springs parted like the red sea,and the fabric atop the mattress stretched nicely to accommodate the spread, not long after that the springs parted under my cats spot …
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Posted by Jim
from Delaware, OH
on February 9, 2020
This is our third Mattress in five years. Trying to find the one that would work for us both. It is PERFECT !! It is soft enough that my wife loves it and firm enough for me. It has great support but is not springy. It is quiet, and if …
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Posted by Patricia K
from Warwick, RI
on January 17, 2020
Posted by Larry
from Roslindale, MA
on May 29, 2020
I purchased the luxe queen sized bed and ordered the adjustable frame, when it was delivered I realized they sent both the regular frame and the metal adjustable frame, I contacted customer support which said they would email me a return label, after not receiving the label I emailed customer …
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Posted by alfred
from Fontana, CA
on July 6, 2020
I like many folks here have had the same experience with failure in 4 years. We have a big hump in the middle that you cant roll over and the sides have failed. We have done everything to get serta to replace it and they will not honor their warranty. …
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Posted by Wayne
from North Dartmouth, MA
on August 22, 2020
Have pain all the time so not the fault of the mattress. Only had the mattress 2 weeks so will be rotating. I have noticed a slight indentation already so hope by rotating will help.
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Posted by Linda W
from Wells, ME
on October 7, 2020
Amazing sleep quality. My husband finally wakes with no back ache! Hate to get out of bed in the morning! Love it!
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Posted by Rena
from Covington, GA
on October 8, 2020
It's not worth the money already having rippling on it even though have a mattress protector on it
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Posted by J
from Carrizo Springs, TX
on February 11, 2020
So much money down the drain !!! my experience with this mattress was horrible! I was expecting my first child... “pregnant” needed something comfortable. Bought it within a month of having it .. believe it or not on one side of the bed sunk in. She’s now three years old.. …
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Posted by William E
from Greenville, WI
on December 30, 2020
We both feel that it sinks in the middle and its only 2 months old. We are considering exchaging it for something else
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Posted by Alison
from Chester, NJ
on April 30, 2021
We tried our first Helix mattress, but it was too firm, so we tried a softer model, that was awful too. Back pain, hip pain, shoulder/arm falls asleep. I can feel when my partner scratches his nose. We have had it less than 3 months and there’s already sagging in …
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Posted by Lesley
from Spokane, WA
on February 11, 2021
I can't rave enough about this mattress, I love it so much. I slept on a waveless waterbed for 30 years and didn't think there was a mattress I would be comfortable with. This mattress was the answer to my prayers! Even after nearly a year, I'm still in love …
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Posted by Vivian
from Honolulu, HI
on April 2, 2022
Since my husband has been comfortable on it, I tolerate it. I am a lightweight woman, 5'6-1/2", weigh 118 to 121 pounds, and have never been comfortable on it. I don't understand how it is deemed a "soft" mattress, it isn't! Feels like sleeping on a stack of gym mats. …
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Posted by CJ
from Oakland, CA
on June 16, 2021
We spent hours on this site and others comparing mattresses. We wanted a firm mattress and didn't want memory foam. Mattresses like Bamboo we tried in the showroom and they generally felt too soft and unsupportive. We are both heavy and the "firm" mattress we were sleeping on was so …
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Posted by jim
from Houston, TX
on July 23, 2021
i tried many mattresses and liked this one best for upper and lower back support, i have not put the adjustable base on yet, but so far its pretty good.
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Posted by Josh
from Valparaiso, IN
on August 11, 2021
Decided to try the avocado green mattress with pillow top because it was rated #1 on consumer reports and my in-laws love there's. The mattress feels nice and well made and has a nice bounce to it. However I was waking up with hip pain, avocado was happy to send …
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Posted by Liz
from Missouri City, TX
on October 27, 2021
It's a firm mattress with a firm gel-like pillow top. I like it very much. It has never molded around my body; no indentations. And it's almost ten years old.
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Posted by Emma
from Philadelphia, PA
on June 12, 2022
I tried this bed in the store. It was great. However, the delivered product felt much firmer and never got any better. I bought a topper, which provided some relief until it didn't. I don't recommend this mattress for a petite, combo back and side sleeper. It's pure torture, especially …
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Posted by Jessica
on August 20, 2022
It felt fine at first but after year three I felt hunched lying in bed on my back. Even on my side, my spine sags down and stretches on the lower side. I'm 171 pounds 5'6. And fairly active. We're on year five and I've been jamming pillows under my …
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Posted by Anne
from Whitehall, PA
on October 5, 2022
Get a better night's sleep.
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Posted by Susan
from Lakeland, FL
on October 11, 2022
Tried to find my warranty and could not. Just the 120 day sleep guarantee which i refused. I have had the mattress 13 months and noticed about 5 months ago that there is a big lump where i sleep. Also i cannot sit on the edge of the bed without …
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Posted by Laura
from Heber City, UT
on October 30, 2022
Delivered as expected, rolled up. Smelled a little of a farm but I was aware of this from previous reviews. At first, the mattress felt supportive and soft with the plush top. After a few months later we found the mattress too firm and also felt like the edges were …
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Posted by Mark E
from Gloucester, ON
on September 10, 2013
If you want to spend thousands on a mattress and box spring that you cook on and when you complain receive a, letter that Simmons doesn't warranty comfort, then this is the mattress for you. I wouldn't recommend this mattress or company to my worst enemy.
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Posted by Valerie P
from Calgary, AB
on July 12, 2018
Slept on the mattress only six months as we go away for 6 months of the year always. Shrinkage very bad in both areas. Then the top layer of the mattress separated from its next layer of whatever and began to roll up inside. Inspector came out and agreed. Would …
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Posted by Maria
from Averill Park, NY
on November 18, 2018
I’m a small framed woman (5’2”,110lbs) and my partner is a average male (6’, 175) in our early 50’s. It was a big mistake buying an extra firmi was fooled by how soft the firm demo had become in the store and convinced boyfriend to buy extra-firm. Its 5 yrs …
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Posted by Wanda
from Fredericksburg, VA
on November 10, 2018
We bought this bed from sears and have had back pain every morning. It feels really good when you first get into it then in a couple hours you can’t rollover and your lower back starts to hurt.
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Posted by Omayra
from Alsip, IL
on December 23, 2017
Bought at Macy’s Never had backache, now I do Was sleeping on a temp eve memory top from Carson’s for 2 months. Maybe an adjustment. My husband can sleep anyways so of course he is happy
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Posted by JB
from South Dennis, MA
on June 17, 2018
The mattress that has been advertised in HSN it's definitely not the one that was built or delivered to me. When a regular person (Not Heavy) seats at the edge of the bed, the mattress is like going down the floor with him or her. When sleeping it's like the …
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Posted by Jacqueline
from Monrovia, CA
on September 10, 2021
After several months the right end of this mattress sunk. I don’t recommend this mattress, huge disappointment.
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Posted by Greg V
from San Francisco, CA
on January 4, 2010
A few years ago I stayed in a Westin hotel and really loved their "Heavenly Bed." You can go online and buy it, and have it delivered -- mattress, boxspring, pillows, sheets, everything! And it's just like the hotel version
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Posted by Anonymous
from Potwin, KS
on January 2, 2014
Had a Sealy for 22 years and we jumped ship to the Simmons brand. Can't believe I waited so long to try a Beauty Rest. We opted for a close out bed and box springs and walked out the door for under $900 on a King set. Very happy so …
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Posted by Laura
from Scottsdale, AZ
on June 10, 2017
Mattress has body impressions. Middle of the bed is the only place to get relief from back aches.
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Posted by John D
from Sarnia, ON
on November 22, 2012
Cheap construction. I got ripped off. Warranty process is a pain. They make you do all their work and then say they don't believe you and want to look for themselves.
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Posted by Cali
from Siloam Springs, AR
on July 17, 2021
We went to Mattress Firm to get a firm mattress. The 10-year warranty on the Simmons Greenwood Firm only takes place if there is 1 1/2-inch depression but you can see our body shape depressions on each side in the mattress. Basically, after two years, the mattress gave up its …
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Posted by Janine
from Beverly Hills, CA
on January 20, 2019
We've had this mattress for a few years and the mattress is still in excellent condition and we have wonderful sleeps. Happy to have invested in this!
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Posted by Bob G
from Stoughton, MA
on August 12, 2012
The bed was manufactured on 2/5/2008 internally. We have had the set for only 2 years. We both wake up with horrible back pain. My wife even had back surgery while it was not the complete cause it was a contributing factor. I have turned the matteress around and over …
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Posted by Dale
from Delray Beach, FL
on May 22, 2014
Bed collapses under me but the memory foam pops up and hides the indentation so upon inspection ip looks fine therefor not deemed defective. I believe it is. It does not meet my expectation!
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Posted by L
from Waterloo, ON
on July 16, 2017
Our main complaint is the tendency to roll off the side and I get severe pressure points on my shoulders and hip. It is a bit of a struggle to move on this mattress and the center feels like it is "humped up". Forget sitting on the edge to put …
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Posted by Jan
on February 14, 2020
This mattress is everything we could ask for. Perfect body comfort..great side construction making it very comfortable to lay at the edge of the bed. I am buying another one for our winter home.
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Posted by Meredith M
from West Chester, PA
on October 24, 2013
I was in love with this bed until, after 4 weeks, I noticed a body indentation started to form. My initial reaction was - I'm imagining this, it can't be happening! Well not only was it happening, but it has grown worse! My previous bed was a pillowtop and I …
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Posted by Norma
from West Chester, PA
on March 18, 2014
We have only had this mattress 6 weeks and it already is showing indentations where each of us sleep. Neither one of us are the least bit heavy. Not what I would expect from such a new mattress.
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Posted by Marle G
from Flat Rock, MI
on September 16, 2014
This mattress was replaced once within the first few months of having it due to sinking over an inch in spots. 6 months later there's a huge lump in the middle. I roll in this at night and now get horrible back spasms.This needs to be replaced again. HORRIBLE MATTRESS …
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Posted by MB
from Petaluma, CA
on January 16, 2018
We’ve purchased high end and low end with poor results. I hope this mattress stays as comfortable in the future as it is now.
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Posted by Stephanie
from Cary, NC
on August 19, 2021
Way softer than the demo model. Top squishes flat and remembers. My last bed had a pillow top but didn't cause issues until 8 years in. Last bed I could sleep cool with flannel sheets in summer with temp at 72, not this bed. They expect you to sleep at …
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Posted by Anne
from Cary, NC
on March 18, 2021
We bought this mattress 21 months ago and it is so bad that my husband rarely sleeps on it and I wake up in pain most nights. I am a small woman (130 lbs) and there is a large crater on my side of bed, which has been there several …
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Posted by Melissa
from San Jose, CA
on May 14, 2017
This mattress is like a cloud to sleep on. I love its feel, but I can't sleep through the night without waking up sweating. I have to have a fan on to sleep on this mattress. Such a disappointment as I love jumping into bed it's so darn comfy. Tried …
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Posted by Joshua M
from Columbus, OH
on August 22, 2014
i am now having this mattress replaced for the 3rd time under warranty. initial purchase was 6 months ago. after two months, the mattress would sag horribly and has been inspected and deemed outside of manufacturers specifications, and each time replaced. will continue this trend i'm sure until a new …
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Posted by Patricia C
from Harper Woods, MI
on August 5, 2014
Wow never knew sleep could feel so good. I work ling hard hours.and love coming home to crash.
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Posted by Dorothy K
from Newport, MI
on August 9, 2014
We have had to exchange this mattress and it's getting to look the same problems are starting
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Posted by William
from Sykesville, MD
on May 25, 2017
The beautyrest legend firm for my back and hip issues is the only mattress that I found to let me get a good night's sleep.
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Posted by Trevor
from Vancouver, BC
on September 1, 2017
I purchased this mattress used and it gave me back pain for the first time in my life within a few weeks.
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Posted by Sarah B
from Mission, BC
on September 21, 2021
Got this just after my son was born, he will be 3 in December. So I have had this mattress less than 3 years. It is horrible. My husband and I sleep in sagged out holes. The center is a lump so if we cuddle one of us has to …
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Posted by Larry
from Fort Collins, CO
on January 30, 2016
We had painful backs right away we put a 3 inch memory foam pad on it which was slightly better I sleep on the couch most nights my back will not relax in any position on this mattress it was a waste of money
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Posted by Joanne
from Norfolk, VA
on March 19, 2016
We bought this bed and they claim it is $3999 value. We paid $1200. It is the worst bed I have ever slept in. We have slept in cheap beds and expensive beds in the past and thought we were treating ourselves with this one. Worst mistake ever. My partner …
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Posted by Kristin N
from Los Altos, CA
on December 6, 2009
This mattress provides and excellent night's sleep. Soft, plush, inviting. I am very happy with our purchase.
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Posted by Mickie N
from New Smyrna Beach, FL
on September 15, 2012
Made my purchase on 4/26/09. This mattress was great for about 6 mo. it has been getting worse ever since. Sagging on both sides the mattress top is also separating causing it to wrinkle , and I wake up with a back ache 1/2 way through the night.. I hope …
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Posted by Jane H
from Atlanta, GA
on October 20, 2012
If you like throwing away $3,000 - this is your bed. Feels like you're sleeping on cotton balls after 3 months. Foam breaks down. You'll be sleeping in a hole.. Want to roll over you have to climb up hill first. Like waking up at 2am drenched in sweat. You …
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Posted by Valerie E
from Clarksburg, WV
on January 3, 2013
We love our new king sized Genius. We both have back and joint issues. So far we have not experienced the mattress heating up, unpleasant odors, sinking in of the mattress, or anything else negative. We are both 'plus sized' people and my husband is always warm. The salesman did …
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Posted by Tanya R
on March 22, 2013
This mattress was purchased after i had been struggling with years of back pain. i purchased the memory foam version of this and started noticing a difference with in the first 3 months. i feel like i am sleeping on a cloud! it also for some reason stopped me from …
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Posted by Mike B
from Cottage Hills, IL
on November 18, 2010
This is the worst mattress ever. It was comfortable for about 3-4 months, then it started developing a rut in the middle. I am a single guy and the only one who sleeps on this mattress. It kills my back now. I have had to sleep in my spare room …
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Posted by John P
from Birmingham, MI
on September 16, 2014
The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
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Posted by Cindy F
from Mathews, AL
on April 22, 2013
This bed does have soft places even after one year. If you need any firm support this bed is not for you. I weigh 130lbs and my husband weighs 200, It is very obvious if you get on his side of the bed that there is a softer feel even …
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Posted by Mike D
from New Braunfels, TX
on May 29, 2013
I purchased a Serta, iComfort Genius, King Mattress and foundation on November 20, 2012. After four months the foam is soft, saggy and offers no support. Mattress Firm sells this bed as a firm bed which it was for a few months. I filed and paid $25.00 for an inspection,a …
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Posted by Len C
from Rochester, NY
on November 15, 2013
This bed has a combination of comfort and support, a plush pillow top with a firm matress underneath. It seems to be a very durable bed also.
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Posted by Samuel B
from Farmington, MI
on August 6, 2014
The mattress seems to retain its firmness and shape, especially when it is rotated a quarter turn semi annually.
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Posted by Sherry
from Brookhaven, MS
on March 13, 2015
Just upgraded to a king bed and I regret not searching for this same mattress I spent alot of money on what I thought was soft but in comparison I am quite disappointed with the new mattress! Next one will def be another restonic comfortcare brilliance!!!
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Posted by Lee
from Grove City, PA
on September 29, 2015
Spent a lot of time searching for a new bed before deciding on the iComfort mattress. Spent far more money for what I thought would provide a comfortable nights sleep. After a week I have yet to spend an entire night in the bed. The mattress is far firmer than …
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Posted by Sue
from Oxnard, CA
on November 5, 2015
My husband and I have never been so cozy comfortable. We have the split king with adjustable base. I immediately was relieved from hip pain that I had from a fairly new Temperpedic mattress. The only complaint we have is: WE DON'T WANT TO GET OUT OF BED IN THE …
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Posted by Rebecca
from Gainesville, VA
on March 18, 2014
We tried this bed as a twin size in the showroom. We laid on it for a good 30 minutes and it felt good. Good enough for us to pay over 1800 to have a king size delivered. We picked the firm as it was side by side with the …
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Posted by Patricia A
from Juneau, AK
on September 12, 2013
I have always slept on a firm mattress, but this one is extremely uncomfortable because it is so hard. I ordered it online, based on reviews in Consumer Reports, because I live in a rural area and don't have any stores close by. I did not test it in person …
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Posted by Gerri
from Alexandria, OH
on November 24, 2016
This mattress gives me the most incredible pressure relief on my back. I am grateful to wake up pain free every day. It really has been a life changer for me. I used to sink into my old memory foam mattress too much & it really was not good for …
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Posted by William
from Macungie, PA
on January 20, 2017
Have this mattress for only 8 months and it has a deep depression from my body.....I weigh 195 lbs. Store representative scheduled to visit next week and evaluate situation for a possible replacement.
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Posted by Julie
from Harbor Springs, MI
on July 11, 2017
We loved our Heavenly Bed before but this mattress has been exceptional! So good in fact, that we have ordered a second one for our lake house and one for our son. Highly recommended!
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Posted by Nicole
from Horntown, VA
on March 5, 2023
Worst bed I’ve ever had
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Posted by Mike
from Arthur, IA
on April 4, 2023
We have had this mattress for at least eight years! It is still like new! My wife and I both love the bed! She likes her side softer than mine. It has held up very well! We just bought two more mattresses, one for our sons room and one for …
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Posted by Gary
from Washington, IL
on March 20, 2017
I bought this mattress thinking it was one of the best, they( Mattress Firm) don't stand behind it and now want to charge me to have them come and check out the condition of it. They charge 25 to get an inspection packet?
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Posted by Mark
from Coralville, IA
on March 12, 2017
Excellent mattress so far and I look forward to see how it holds up in the long run. It took about 2 weeks of sleep to figure out what level to have the air set at to achieve my comfort level. Once that was established my quality of sleep has …
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Posted by David
from Rome, GA
on April 9, 2017
The first six months I owned this bed were not so horrible as I was an otr truck driver and was not home very often to sleep on it. Now that I'm home every night, I'm learning what a horrible matteress this is. Never again will I purchase a memory …
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Posted by christina
on May 17, 2017
It's very comfortable, couldn't ask for better but it wobbles very badly. When my husband rolls over it feels like we are experiencing an earthquake. Slight movements are also felt throughout the bed. It wobbles badly!
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Posted by Thomas
from Glendale, AZ
on June 17, 2017
This mattress is the best! My wife and I love this mattress! I don't feel her move and we wake up rested. Highly recommend this mattress to anyone! Thank you Serta
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Posted by debbie
from Isle, MN
on May 23, 2017
After 2 1/2 years it is already sagging try to get them to honor the warranty is hell,they want pictures,then they want more,they say it has been approved then they say speaking with the store they say NO,then they want you to pay for shipping,they wont ship until it is …
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Posted by Daniel
from Valley Village, CA
on June 11, 2017
I had this mattress around 1yr when I noticed large impressions where we laid. (I'm really diligent in roatating the mattress as well.) When I called the company to see why this would be happening so quickly she quickly became defensive and started toying with my words to give her …
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Posted by Natasha
from Winnipeg, MB
on July 23, 2019
We thought the mattress would give good cool support. The first couple weeks it did. The denting started roughly 2 weeks after purchase. We've rotated and switched sides roughly every 3 weeks. I'm in unbelievable pain in my shoulders every morning. And am having constant lower back issues. This is …
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Posted by Chris
from Waverly, NE
on May 3, 2023
My wife and I are very satisfied with our I Sleep Mattress and recommend it to all of our friends. It was a great investment and so happy we did this. The nights I have to travel for work I miss my bed because it is the best I have …
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Posted by Nate
from Saint Charles, MO
on February 13, 2018
I spend 250 nights in grand hotels every year. I still can't wait to get back to my iSleep mattress at home. It makes every night's sleep a great night's sleep.
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Posted by SANDRA S
from Cypress, CA
on January 4, 2018
Posted by Clint
from Bountiful, UT
on February 12, 2018
My wife and I are both chiropractors, I got an Isleep bed just before going to chiropractic college. It has been very nice to have a long term, supportive, and comfortable bed. The company is good to deal with. I have replaced both air chambers now, one lasted for 12 …
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Posted by Tom
from Shawnee Mission, KS
on February 26, 2018
My wife and I both love the feel of this mattress. We sigh a relief when we lie down for the night. It is very supportive and has held up very well over the years.
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Posted by Elizabeth
from Amherst, NH
on March 17, 2018
would not have another one if it were FREE.
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Posted by L. B
from Springfield, MO
on March 7, 2018
Exactly like the one at the store. Manager really knew his stuff and educated us on this Foreverbed. Only complaint is it is a little tall for us, but the comfort is the best. We had a Serta Perfect Sleeper, but this bed is so much more comfy. I would …
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Posted by Yehuda
from Lakewood, NJ
on January 1, 2018
At first this seemed like the perfect mattress. Very firm with a comfy pillow top. Now its not even 2 years and it is completely collapsed. I only weigh 150 lbs and there's no kids or anyone jumping on the bed. It just collapsed. Total waste of money.
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Posted by Terri
from Salley, SC
on January 29, 2018
Ive had the mattress 6 days.. Out of the 6 days I have slept good 1 night, due to exhaustion.. I have hurt in my shoulders, neck, and middle back.... The mattress already has a sink hole in it that does not go away.
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Posted by Shelby
on March 8, 2018
My husband and I purchased our mattress about three years ago. This is actually our second one. The first mattress delivered was a) way too firm and b) had a busted seam. Serta replaced the first mattress but the second mattress has still been very firm compared to the one …
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Posted by Elise
from San Jose, CA
on March 31, 2018
We bought nolah after having researched for a cool mattress for side sleepers. (I'm a side sleeper. Hubby sleep on his back). It was difficult to decide but as our old mattress was memory foam we knew that it slept hot and wanted something else. Nolah's temperature foam and medium …
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Posted by Rob
from Winnipeg, MB
on May 19, 2018
It’s perfect for me I sleep like a teenage kid again
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Posted by Theresa
from Livingston, WI
on June 28, 2018
We spent a lot of time comparing construction, consumer ratings, and laying on mattresses before we bought this mattress from a certified Stearns & Foster dealer. Our satisfaction with this mattress has steadily been declining and now, three years later, we hate it! We wake up every morning with our …
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Posted by Keith
from Frostproof, FL
on June 29, 2018
I bought this mattress for my truck. Being a over the road truck driver I wanted something that would give a good nights sleep and this was it.
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Posted by Alex
from Silver Spring, MD
on July 6, 2018
I feel like I throw my money in to an ocean. Sleeping on this mattress is so painful and not comfortable and I never had this kind of shoulder pain. I developed it since I started sleeping on it, Al
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Posted by Vicky L
from Show Low, AZ
on November 20, 2018
I'm soo unhappy and deprived of sleep. This is the second mattress I've had from this place and both sagged within a month. Now the business says they won't refund my 500.00 bucks. The beds make my hip bones hurt and sometimes my arms fall asleep. Very dissatisfied.
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Posted by Layla
on May 22, 2019
I had high Hope lately for this mattress. Unfortunately, they were not met. Since it was delivered we have had poor sleeps. Seems soft and plush but as you lay on it overnight you feel the springs digging in at your pressure points (hips and shoulders for side sleepers). If …
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Posted by Sonnet
from Saint Paul, MN
on February 9, 2016
We bought the Serta Paula Deen Whitaker Sunset Memory Foam mattress after trying it out in the store & loving it, & the price couldn't be beat. About two months into owning & sleeping on this mattress I noticed that my side of the bed was not springing back during …
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Posted by Jenny
from Pullman, WA
on May 18, 2019
This mattress was amazing for about 8 years, this last year however, the dips from our body impressions are just too deep now to provide a comfortable sleep for those with back or hip pain. I should note that my husband doesn't have any issues with the bed or dips …
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Posted by Ismae
from West Springfield, MA
on April 6, 2019
Pros: works as advertise the relief of pressure points. Much better than my previous regular spring mattress. Specially for side and back support. Cons: it do get the sinking or saggy where you sleep. Good thing is not as bad as regular mattresses.
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Posted by Roger &
from Warren, NJ
on May 6, 2019
Perfect from the first night. Lighter weight than prior model; easier to install. Easier/faster to change sheets. Perfect support.
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Posted by Terry M
from Memphis, TN
on July 23, 2019
This mattress has me and my wife back neck shoulders hurting. I hate this mattress. This is the 3rd replacement for our adjustable base bed. This mattress is not good for the adjustable base beds
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Posted by Mary
from Branford, CT
on July 26, 2019
The Spink mattress we bought is outstanding. It offers perfect support and comfort. We are totally pleased with it and our experience at Jordan's Furniyure. Totally surprised when a thank you box of cookies arrived from Spink Compant today with a very nice thank you note for shopping with a …
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Posted by joe
from Edmonton, AB
on September 15, 2019
first night i woke up sore but since that day it's been a life savor. I was sleeping 4 to 5 hours a night on my Sealy mattress which was new now i can get a restful 6 to 8 hours a night and no soreness. I could live in …
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Posted by Brado
from Glendale, CA
on April 6, 2020
Have now tried all the "S" brands including Serta, Seely & now Sterns & Fost...it seems like all the manufactures don't use quality metal in their springs that is resilent like in the old days. Beds used to be made so you could "flip" them...but not anymore...this is "progress" I'm …
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Posted by Dianne
from Mountlake Terrace, WA
on June 9, 2020
Not any better than cheaper beds.
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Posted by Val
from Margaretville, NY
on July 6, 2020
Expected soft top to provide comfort for me while the main part of bed would provide some firmness and support for my husband. It achieved this in the first 2 years. Now it is ridiculously unsupportive for both of us. We sink so much that it takes several attempts to …
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Posted by tyler
from Little Rock, AR
on August 10, 2020
1. this mattress is so soft that both a 103lb and 150lb person sank right to the platform slats 2. you must assemble this mattress - this is a major challenge for one person if getting a king or queen 3. it comes in two boxes 4. they charge a …
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Posted by Steve
from Marshfield, MA
on October 23, 2020
This King Koil product was discontinued some time ago, but the retailer who's been in the mattress business for 30 plus years, had it in his overstock warehouse, I tried it out and was given time to consider it. His other King Koil was a 2019 Luxury line marked down …
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Posted by Matt
from Inman, SC
on October 25, 2020
I agree with the others who have stated that this mattress wears out ridiculously fast. We have had the mattress for less than two years, and my wife (a slender woman with lower spine issues) can no longer sleep on it because she wakes up with back pain every morning. …
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Posted by Cindy
from Casselberry, FL
on May 5, 2021
Mattress is suitable for the price I did pay but I have no way to turn it since it has no handles on the sides as my other mattresses have. Is this a warranty issue?????
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Posted by Robbie
from Studio City, CA
on August 1, 2021
This mattress is a huge disappointment. In addition to the support I wanted, the goal was to help keep me cooler at night. In in fact does the opposite. The longer you sleep in one place, the gel retains the heat and it feels like you are sleeping on a …
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Posted by Martha
from Fairfax, CA
on September 20, 2017
I have been trying out mattresses and doing alot of research. I thought since the avocado mattress was reported to be organic, firm and breathable that I would be able to sleep well. I am menopausal and sleeping cool is so important to me. I am very disappointed since all …
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Posted by Karla
from Chapin, IL
on November 11, 2021
We have owned this bed for 20 years. When we went to look at beds wasn’t even shown this bed. We fell in love with the pillow top before anything else. We loved the fact that when some gets up, you didn’t feel that. We have slept very well on …
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Posted by Lora
from Charleston, WV
on January 3, 2022
I purchased the first one in 2020. After 6 months, the middle was sunken in. SleepOutfitters replaced it under warranty with the same bed. I have had it now for 5 months and the middle is already sunk in 1.5 inches. I weigh 160 pounds and am the only one …
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Posted by Craig
from Whitefish, MT
on January 6, 2022
Soft for Ladies, Supportive for Men, up to 300 pounds. Good American Made 789 Pocketed Coil with the extra Nano Coil layer, Latex, and Copper Memory Foam
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Posted by ron
from Basehor, KS
on February 19, 2022
Worst mattress we have ever purchased. We had a similar mattress that was over 10 years old that held it's firmness and is still firm. I would never purchase this mattress and not likely to purchase another mattress from this manufacturer.
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Posted by Floyd
from Farmington, MO
on September 2, 2021
We purchased the split king, two twin XL, mattresses. Both are independently adjustable for firmness. Purchasing, delivery, and setup was easy. We purchased the adjustable bases separately on amazon, as it was a lot cheaper this way. Initially I thought we had purchased a flex top king and was a …
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Posted by ELL
from Manchester, NH
on October 27, 2022
I’m looking to find a queen size Sleepys Slumber Firm.
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Posted by Eric
from Chicago, IL
on November 3, 2022
Excellent mattress, would strongly recommend reaping the Harvest of this excellent sleep product.
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Posted by Bill
from North Fort Myers, FL
on November 15, 2022
Best bed We have ever had. We have one in Omaha, our Florida home, and the camper ( special size to fit ). My family and I will not sleep on anything but these. And to top it off, it was half of what sleep number wanted for theirs. Thank …
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Posted by Sharon
from Omaha, NE
on November 21, 2022
Sleeping in a recliner is a thing of the past, Thank Goodness! We're elated to sleep in a extremely comfortable bed with so many features. All of the staff at iSleep have assisted us with excellent customer service. We are extremely Happy!
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Posted by Linda
from Skillman, NJ
on July 16, 2022
This is the worst mattress I’ve ever slept on - and that’s including cheapy mattresses from when I was a struggling 20-something. I’ve been sleeping on it for a week and I’m not exaggerating when I saw I can barely walk. After a night’s sleep, I can’t find a single …
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Posted by WILLIAM R
from Long Beach, CA
on January 5, 2018
This the best bed my wife and I have ever slept on. We are very satisfied with this bed. We'll get another when the time comes may years from now.
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Posted by mitzi
from Odessa, TX
on March 7, 2018
This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will …
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Posted by Andrea
from Buffalo, NY
on December 9, 2020
Loved the bed. Child with special needs soiled it. Stanley Steemer came out & cleaned it. It needs to be out of the house. But I want another one.
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Posted by Marc O
from Nepean, ON
on August 22, 2010
I was in the market for a new mattress for a long time and I finally purchased this king size mattress and boxspring at Sleep Country in Ottawa. Perfect sleep and my partner is not waking up at night because I tend to toss and turn alot
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Posted by Jamie Z
from Millbrae, CA
on December 6, 2009
Love my Westin Heavenly bed mattress by Simmons. By far, the most comfortable sleeping experience I have had.
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Posted by Daniel P
from Longmont, CO
on March 10, 2013
Great mattress until it starting getting huge indentions where my wife and I sleep at night. We rotated this mattress every month and now that we have had it for almost 3 years the mattress is very worn in where we sleep. It is a king size but now only …
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Posted by Heidi
from Sarasota, FL
on December 23, 2017
Within a year matress developed a sag on the side and a lump in the middle.
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Posted by Penn
from Fargo, ND
on May 8, 2018
Posted by Mike
from Edmonton, AB
on March 13, 2020
Biggest ripoff. The Brick is the worst company to deal with after up selling all the other shit to make sure the warranty is good on it. Then want you to jump through hoops to use the warranty. The mattress is like rolling hills.
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Posted by Nicole
from Trossachs, SK
on May 14, 2019
Wasnt even year old and put in claim for warranty because middle of bed has huge divet and no support. Hard not to roll into middle of bed when trying to fall asleep
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Posted by Ronald G
from Aiken, SC
on September 15, 2012
I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it …
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Posted by Kara
from Spring Hill, TN
on July 10, 2018
We've had this mattress for just 3 years and it is excessively sagging. It actually started in the second year of use, but unfortunately I didn't look into the warranty on it. I think I was in denial that this new-ish mattress was actually deteriorating so quickly. I wish I …
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Posted by Tim
from Embrun, ON
on January 5, 2023
We liked this mattress at first but after 1.5 years, the top started to puff up in one spot around 2.5 inches high, 10 inches long and 1.5 inches wide. We tried to submit a warranty claim with Sleep Country. We took the photos they wanted with a stick and …
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Posted by Fred
from Watsonville, CA
on March 29, 2018
I bought this at mattress firm two days ago. My sciatica is acting up, it's been fine for years. My mid back was sore all day yesterday and my wife's back is sore today (She didn't want to try it the first night). She does not want to try it …
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Posted by Charles
from Powhatan, VA
on September 13, 2019
Yes, good price and service but who cares .... I sleep well and that is what I care about. I work hard and need my rest and this bed does it.
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Posted by Lori T
from Marshall, MN
on November 7, 2013
I recently purchased a Sealy Posturepedic Beautyrest Lorena Heights pillow top mattress and have been sleeping on it for the last 2 weeks. So far I’ve been very happy with the purchase. I have been sleeping more soundly and do not wake up with any aches or pains. The mattress …
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Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
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Posted by Lee
from Queensbury, NY
on June 23, 2015
So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed …
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Posted by Dawn
on July 15, 2020
This mattress keep me up not able to get comfortable. Body aches.in the morning. Just horrible. My cats love it. Just bought a new one! This is going into the trash !
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Posted by Theresa H
from Saint John, NB
on January 30, 2013
This mattress did not hold up. Sags after 5 years and pillow top sags to one side with indentations around edging. Very poor customer service. I was flatly refused any compensation It is garbage after 5 year. Buy at Sears, Don't buy from a mattress gallery
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Posted by Gee D
from Philadelphia, PA
on November 10, 2010
This mattress is complete garbage. Its so bad that the company doesnt even honor their warranty with it. If you enjoy back pain and sleepless nights than this is definitely the mattress for you. I personally would be embarrassed as a company to make a product so terrible. I guess …
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Posted by Sylvia R
from Florence, MA
on February 7, 2016
For the first 5 years, this bed was everything I had hoped it would be: just right in the areas of warmth, softness/firmness, comfort... Great for side-sleeping and no discomfort on my hips or back. But, as mentioned, it began to sag in the middle after only 5 years. Sleeping …
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Posted by Michelle
from Saint George, UT
on March 5, 2016
The bed, mattresses and box springs was selected by an interior designer when we moved into our home. Big mistake. Do your research and pick your own mattress and expect to pay high dollar for a comfortable sleep. My husband couldn't sleep because the mattress left a huge impression on …
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Posted by Carol
from Knoxville, TN
on December 2, 2014
We purchased this mattress three months ago & can stand it no longer! My husbands back is killing him, it is extremely hot, and it is already sagging after only three months! WE explained my husbands back problems to the salesman and he assured us this mattress is what he …
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Posted by Raylene
from Chiefland, FL
on October 6, 2016
This mattress has given us a problem from the start. The pillow top shifts so that one side hangs over. I've had to rotate the mattress and reshape it. Now I have flipped it over to see if I can get a decent night sleep from the underside. This is …
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Posted by Karen S
from Aurora, ON
on January 7, 2014
I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a …
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Posted by Kathy S
from Van Nuys, CA
on January 19, 2011
Huge valley in 3 months. To turn over, we must reel back and get a running start to roll up out of the hole. Back, neck, and shoulders hurt really badly in the morning and sometimes the middle of the night. WE HATE THIS BED. Less than 3 years and …
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Posted by Ronda
from Clinton, PA
on March 30, 2014
I have had this mattress for little over one year. It sinks and sags. when you wake up in morning feels like you have been run over by a truck. horrible.
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Posted by Jim C
from El Segundo, CA
on May 25, 2013
The mattress looked and felt very nice when I purchased it. Only a few years later and it sags more than an inch. I've been attempting to get Serta to honor their warranty for four months now. Two Serta inspections and numerous calls and emails later and I'm still stuck …
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Posted by Mel
on April 16, 2014
We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock …
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Posted by Desiree D
from Detroit, MI
on September 22, 2014
When choosing your next mattress, with your mate, make sure both of you are comfortable with your side of the mattress. I am truely happy with our recent, purchase, but it has been utter horror from lack of comfort and sleep, regarding my husband.
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Posted by Annice U
from Detroit, MI
on August 6, 2014
Posted by Jessie B
from Detroit, MI
on August 5, 2014
I bought the floor model top mattress in the store I layed on it, it felt good, once I got it home one side of it was lower than the other side where people sat on it, I didn't fill all of that when the salesman put it on the …
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Posted by Lawrence L
from Clinton Township, MI
on September 16, 2014
At first it was fine, but over time it seems to degrade in quality. Obviously, it's not worth the $800 I spent on it. Could have gotten something a lot nicer for cheaper. Sadly disappointing.
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Posted by Troy &
from Atlanta, GA
on September 14, 2014
Posted by Rachel P
from Newbury Park, CA
on June 15, 2015
Worth the price in the long run, we exchanged another brand for this bed and have been very happy with it. We have an Eastern King size and no matter how you try to get around it you need two boxsprings for this size and you feel that center firmness …
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Posted by Kyle N
from Troy, MI
on August 6, 2014
This mattress was not what we thought we had bought when we got it home. This was already the second one from the store, we had returned it once for a softer mattress. Unfortunately the store only lets you do that once. So we were stuck with this one. We …
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Posted by Jorge M
from Washington, MI
on August 5, 2014
I have changed this matress once afyer 6 months, and I am having the same problem again, it is like i am sinking, I called gardner white to have them change my mattess for second time but it doesn't meet de deformation spec, so I need to wait for more …
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Posted by Deborah D
from Troy, MI
on August 6, 2014
Can't believe that after less than one year, the mattress had our impressions in it.
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Posted by Gabby
from Waldorf, MD
on October 21, 2016
I am very happy with my new Botanical Bliss mattress and Adjustable Bed from Plushbeds. 100% natural latex bed & very comfortable. From the second you lay on the bed, your whole body is soothed. I seep well & I wake up feeling great every morning.
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Posted by Jodi
on September 3, 2014
Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing
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Posted by Mike
from Spartanburg, SC
on November 19, 2016
Wanted for years to get a Serta mattress and this has been a huge disappointment. The pillowtop has rolled up in places and the springs under our backsides feel like they have collapsed. This keeps you from being able to sleep comfortably for any long period of time. Neither of …
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Posted by Judy
from Kissimmee, FL
on January 19, 2017
I don't think any mattress should depress like it has in less than one year, on both my side and my husband's. We each weigh about 180 lbs. No satisfaction from Serta or Sit and Sleep
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Posted by Patty
from Gibsonville, NC
on February 12, 2017
Have been mattress shopping for a while with bad results tried beautyrest for 30 days. After a lot of pain my sister recommended the icomfort I love love love this bed if I could stay in it full time I would.I am a side sleeper who loves a soft mattress …
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Posted by Denny
from Parker, CO
on March 12, 2023
Bought my Purple 3 mattress from Denver Mattress in Lonetree, CO. Steve provided me with an excellent and professional sales experience and guided me through the selection process based on my own sleep habits and preferences. With his help I settled on a Purple 3. Now, after sleeping on this …
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Posted by Matt
from Beverly Hills, CA
on March 14, 2017
Mattress is fine if I get out of bed right after waking up but if I lie in bed even for just 20minutes then I end up with a sore back. I called Sealy to see if they had any recommendations multiple times and never got a call back so …
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Posted by Dana
from Vidalia, GA
on August 4, 2017
Had to keep due to child voiding warranty with a nose bleed. Hated it for years!
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Posted by Paul
from Waukee, IA
on September 12, 2017
Posted by Shaena
from Clarksville, TN
on September 13, 2017
I purchased the mattress and it arrives on May 8th of this year. I was in incredible pain for the first month using the mattress. It is recommended to try sleeping on the mattress for a few weeks before really forming your opinion of it, since memory foam is something …
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Posted by Ramon
from Cathedral City, CA
on June 12, 2023
Bought this bed in a mattress store felt great for the 1st 9 weeks then even though I spin it every 4 weeks, it started to feel like I was crawling out of a hole! My hips hurt my lover back hurt ! I’m not the thinnest person but spending …
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Posted by diss d
on January 24, 2018
This bed was so good to us, I just ordered are 2nd bed from ISLEEP. It's worth every penny we paid.
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Posted by Erila
from Duluth, GA
on October 6, 2017
In 6 months, it was worn,
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Posted by Rose
from Stow, OH
on March 15, 2018
No problems in back since had mattress
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Posted by JERRY B
from Arcadia, CA
on December 15, 2017
have not had a good nights sleep since we bought it, if you take it back and upgrade me to a better one I would be very pleased thanks for asking Jerry Brascia
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Posted by Masoud
from Guelph, ON
on November 17, 2017
I wake up from heat in the middle of the night. And have a sore shoulder since I am a side sleeper. Thinking to buy a softer one and one with cooling effect !
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Posted by Dan & Jennifer F
from Newport Beach, CA
on January 3, 2018
Quickly developed impressions on each side, with ridge in middle. Don't think it is wearing properly.
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Posted by Ryan
from Brooklyn, NY
on January 10, 2018
I bought this mattress and returned it, and although that might sound bad, I was happy I gave this mattress a try. For others who are thinking about this mattress, I do think if you are a side sleeper who has slept on memory foam before, and likes a soft …
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Posted by Stephen
from Pompano Beach, FL
on June 29, 2018
I have had this mattress for a full week and I have yet to even nod off on it. It's completely uncomfortable and I have yet to get a wink of sleep on it in an entire week. Worst mattress I have ever purchased, it's going back today, God help …
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Posted by EMILY
from Lake Worth, FL
on July 11, 2018
over exceeded my expectations..was shopping for an inexpensive mattress for guest room..They all want to take it home with them when they leave..This mattress is far superior to the $2,000. Mattress on my own bed.. Many a night I sleep in the guest room just to get a good nights …
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Posted by Jacqueline
from Camp Hill, PA
on July 21, 2018
If you like a really firm mattress (as I do) this is the one for you. It does not have extra luxury padding on the top; so you don't get hot during the night. Highly recommend
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Posted by Tracy
from Russia, OH
on September 20, 2018
Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going …
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Posted by Marygu
from Albany, OR
on November 11, 2018
Excellent mattress, tried several top end mattresses before, none compared to this one.
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Posted by Sakinah
from Danville, VA
on April 29, 2019
I had hoped this mattress would provide me relief, but it is a failure of a design. Before one month after my purchase this mattress has a sunken hole 6" or more in the middle and I am in constant pain. This mattress has caused a slip disc in my …
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Posted by Chiropractor
from Rock Springs, WY
on July 17, 2019
Had an issue with the air pump but Customer Service was excellent and provided a new one promptly. Definitely a good buy. Chiropractor in Wyoming
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Posted by Tom
from Paso Robles, CA
on January 25, 2020
The edges sink and when rolling over the center does nor recover, it is liking falling off a hill. It is high in the middle and sunk on the edges. Today I am taking it back to BigLots for an exchange.
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Posted by David
from Snohomish, WA
on June 23, 2020
We have had this bed for a while now and it's just way too firm. How we've gone 5+ years with it is because we got a mattress topper that has worked pretty good, but this was probably our worst purchase. Teaches us to not listen to the sales guy …
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Posted by Cheryl A
from Demotte, IN
on September 2, 2020
It is such a huge disappointment. It's very uncomfortable. I wake up with my back and hips hurting so much that I have been sleeping on the couch.
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Posted by Mary
from Meriden, CT
on November 14, 2020
Our Spink and Co. mattresses support us in all areas, shoulders, hips, and back. While firm, the mattresses also are cushiony so that there are no pressure points after laying in one position. We are very satisfied!
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Posted by John C
from Merrimack, NH
on August 28, 2021
My wife and I were paired to the Pranasleep bed through a mattress/furniture store that uses Bridgeit A computerized/mechanical system that sorts out your pressure points and determines the best mattress for you. I can say, three years later. It worked. We switch out or turn the mattress from top …
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Posted by Maria
from Modesto, CA
on November 9, 2021
I will never buy a mattress with springs again! It’s a little too thick, but maybe it needs to be to give the comfort that it does. I bought the “display model” because they weren’t getting any more of that Vera Wang mattress. It had a few marks on it …
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Posted by Norm
from Hendersonville, NC
on March 19, 2022
This is our 2nd isleep mattress….. love, love, love it. Wouldn’t sleep on anything else!
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Posted by Valerie
from Carol Stream, IL
on September 16, 2022
When we purchased this mattress it was to replace a 15 year old traditional mattress that was just showing signs of wear. We paid just over $3000 for it and expected that it would last us at minimum a few years and with all the high tech crap in it …
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Posted by Joanne F
from Hyde Park, MA
on June 29, 2013
This is my 3rd Macys bed. Stearns n Foster. Firm bed. English Meadow. Sunk in middle. Now, this Beautyrest Black Label $2000.00 Kamryn Firm bed, has done same thing. After few weeks, it sunk. Like Titanic. I am 5' 4", 148 lbs. Avg USA weight for female (true!). And I …
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Posted by Jay
from Dothan, AL
on May 14, 2020
or not. Mattress is super comfy when u sit on it & even when u lay down. Its ultra plush & feels great initially. I sleep mostly on my side, occasionally end up on my back. Upon waking every morning, instead of waking up rested & refreshed, it feels like …
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Posted by Amanda
from Billerica, MA
on March 5, 2018
We were at a store buying a mattress for our 4 year old and decided to look around for ourselves as our old Tempurpedic was getting really worn. This model was recommended to us by the sleep specialist based on our body types and sleep positions and preferences, and of …
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Posted by Diane
from Indianapolis, IN
on August 18, 2021
After 5 nights of sleeping on this new, not so cheap mattress, there is a butt indentation. Emailed BeautyRest, gave them information (no copy of receipt), and they emailed me back in 2 business days. They asked for tag information (already sent a photo) and a copy of the purchase …
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Posted by Diane
from Milford, MI
on May 20, 2022
We feel like it has sunk in the middle terribly. This started after only two years. I hate this mattress so much. I CANNOT believe that we want a new mattress after owning this less than 4 years. I am never comfortable and my shoulders, back and neck hurt every …
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Posted by Sylvia
from Qualicum Beach, BC
on July 18, 2017
Have enjoyed this bed but my husband has a very large hiatal hernia and needs to be able to elevate the head of the bed. We have bought adjustable twins with the identical mattress as we know we will be comfortable.
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Posted by Lin M
from San Mateo, CA
on October 18, 2013
we got a queen sized plush mattress at Macy's. Was told it was one of their best Simmons mattress. It felt great for the first 3 years. Then the padding on the mattress compressed enough that created deep enough body depressions that it started to give us back and neck …
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Posted by Mary
from Freehold, NJ
on November 2, 2019
This Simmons Exceptionale pillow top mattress is the best I've ever owned. If the Exceptionale is still around when my current one needs to be replaced...I intend to buy it again. My son has the Queen sized Simmons Exceptionale and he just raves about it. Two mattress winners in the …
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Posted by Char
from Sun City, AZ
on April 14, 2017
16 years and it is time to put this old mattress out to rest (pardon the pun) I have loved this mattress, so many times curling up in my bed and enjoying the feel of luxury. But it has developed a "divit" and it is time to go the the …
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Posted by A
from Spanaway, WA
on October 29, 2017
Very disappointed in this mattress, for as much as we paid for it the body impressions were so bad we had to stack blankets in the "trenches". Thankfully the customer service and warranty covered it and we were given a replacement (not the same mattress either).
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Posted by Peggy
from Pflugerville, TX
on June 14, 2019
I paid a fortune as a student to this mattress. After 18 months it loosened. It was not supporting my back. I woke up with terrible back pain and it was so unbearable that I just replaced it after 20 months
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Posted by Liza W
from Indianapolis, IN
on October 17, 2017
When we entered the store to purchase a new matters we were desperate after recently purchasing one from a store that closed and e could not get warranty met. We put our trust in the salesperson and store because the are "Well Named" / big matress chain. We have had …
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Posted by Jennifer H
from Suamico, WI
on April 8, 2013
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as …
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Posted by Ilir D
from Macomb, MI
on September 18, 2014
I wanted to return it. A guy came to measure how low is the mattress after this uses, but he didn't approved the return. Now I'm stuck with this mattress
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Posted by Cathy
from Winnipeg, MB
on June 23, 2016
This mattress started sagging with a few months. It is 7 months old and I dread going to bed at night knowing I will have very little sleep and a sore back in the morning. It is the worst mattress I have ever owned and was the most expensive.
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Posted by Michelle L
from Oakland, MI
on October 11, 2014
I feel we got a lemon mattress. It started to sag in less than a year and keeps getting worse. Already put a piece of wood under it.
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Posted by Pat
from Pompano Beach, FL
on March 30, 2014
Bought this bed less than a year ago and it already has body impressions in it. Not happy with how quickly the bed seems to have worn out. We are average weight people and to have the bed have "body impressions" already is unacceptable in our opinion. Since it is …
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Posted by Laura A
from Canton, MI
on August 7, 2014
I enjoy my bed, I get a really sound good night sleep. No tossing and turning, just a great goodnight sleep!!!.
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Posted by Gail B
from Clinton Township, MI
on September 22, 2014
I like the firmness in some of the areas, but one side of the mattress seems to slump on the side and is not as firm of soft like the middle.
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Posted by Gwendolyn C
from Pitman, NJ
on January 6, 2014
I have only owned this Mattress, for about 4 days, but I am impressed about how well I am now sleeping,I purchased it from Raymour and Flanigian at a pretty reasonable price ,I purchased a Plush pillow top,which was a little firmer that I expected ,but it is comfortable so …
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Posted by Shelby
from Dunnellon, FL
on April 5, 2018
Purchased matching mattress and box spring. First mattress failed within a year. Got a new one under warranty and now our second one has failed in the exact manner. Body impressions on both sides within one year. Technition measured body impression to be 1.75" max on one side. Unacceptable for …
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Posted by Hope
from Clinton Corners, NY
on March 28, 2020
we bought this mattress when I was pregnant with my 5 yr old...I immediately developed hip pain. I thought it was because of being pregnant until my husband also developed hip pain. We have had this mattress for five years and have hated it for at least 3!! it was …
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Posted by Joan
from Saint Petersburg, FL
on July 19, 2015
The pillowtop foam became compressed, so we were each lying in a hole, with a ridge between the two of you. It's too soft and gave us backaches. Additionally the whole mattress began to arc down on one side, apparently unable to handle my husband's 230 pounds. This all took …
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Posted by Linda
from Fort Collins, CO
on December 22, 2016
We bought this for our new house right after we got married 3 yrs ago. I have not had a good night's sleep in 3 yrs. I had some back issues before we bought the mattress, and then 6 months later I had pinched nerve in neck, spinal numbness, restless …
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Posted by Mat
from Middle River, MD
on September 13, 2017
My wife brought her pillow top with her when we moved in together a handful of years ago and i never really loved it. It was about 10 years old when we replaced it and my god I didnt know what I've been missing. Huge step up in comfort. I …
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Posted by Phil B
from San Jose, CA
on October 21, 2020
Firm enough for me, plush enough for my girl. Stay cool, good support, sleep soundly.
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Posted by Deborah C
from Detroit, MI
on September 17, 2014
I had a mattress that, after 12 years' use, needed to be replaced. I decided to first try the foam mattresses and mattress toppers, but the chemical odor they emitted was intolerable and they were too hot. So, I went to Gardner White and decided to just try out mattresses …
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Posted by Ash K
from Temecula, CA
on February 18, 2013
Paid a few thousnads dollars for the worst mattress I have ever purchased in my entire life! My 8 year old mattress I had was better than this! Eventhough Sleep Train & an independent company told me indeed my mattress is defective and was since day 1, Simmons will not …
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Posted by Cathy S
from Lake Mary, FL
on September 28, 2015
This is the absolute WORST mattress that I have ever owned, and was not cheap either. It sinks in the area where you lay and the outer area is the only part that stays firm. I only weigh 115 lbs and am the only person to ever sleep in this …
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Posted by Shirley A
from New Bedford, MA
on August 31, 2016
This Mattress is a Dream come true fits all my needs and So Comfortable Thank you! Tom Cook At 319 State Road North Dartmouth , MA 02740 Store you took the time to make sure everything was just right for me The Great Customer Service was very much Appreciated I …
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Posted by Robert
from Tulare, CA
on February 23, 2017
WARNING do not buy anything from this company they do not even respond to your complaints. A one star rating is too high
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Posted by Tia
from Tifton, GA
on March 27, 2019
Beyond my expectations. Im buying another one this week, a king. Also, a Queen for my guest bedroom!
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Posted by Nancy L
from Crivitz, WI
on April 18, 2011
We are so disappointed with this pillow top bed. It is too hot, there is no support in the middle of the bed. We slide down into a deep hole in the middle of our queen. Our store gave us no support, so will call Serta directly to get some …
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Posted by Kim
from Spartanburg, SC
on March 8, 2016
Before we got this bed, I had a Sealy plush mattress, which in my opinion, was the most comfortable mattress ever! Even on nights when I couldn't sleep, I could still lie in the bed and feel comfortable and not hurt. With this Serta mattress, I can not lie there …
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Posted by Alan D
from Charlotte, NC
on November 12, 2012
After only two months, our King Serta Bellagio pillow top has two sag areas where we sleep, and now it is noticeably raised in the middle! We are a normal weight/slim couple and it's hard to get into the middle because we slope back down to the sagged areas!
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Posted by Mary
from Savannah, GA
on July 18, 2014
I bought this mattress in January of 2013. It is sagging a lot on the side of the bed that I sleep and it makes it very hard to get comfortable.
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Posted by Joette U
from Homosassa, FL
on July 8, 2013
Mattress was great until the filling separated and a deep depression formed. The purchase place, distributor, and home company have refused to replace under warranty.
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Posted by Carol H
from Pompano Beach, FL
on October 12, 2012
Would not buy, ever again. Feel cheated. Horrible back pain, cannot turn in bed, can't get out of foam depression. Horrible warranty, by company and dealer. Do not patronize
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Posted by Joe C
from Ukiah, CA
on December 6, 2011
After about a year, this mattress will sag. It will get uncomfortable, and ultimately need to be returned. This has a 10 year, 10 year, and 0 prorate. However, your retailer needs to send it back to Cannon, and they have to make up their mind on whether to repair, …
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Posted by Alisa T
from Pearland, TX
on August 5, 2012
My husband and I love this mattress. We bought an entire house full of new furniture new sofas and all and seem to always end up watching tv in the bed because it is the most comfortable spot. After trips we are always so excited to get home to our …
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Posted by Craig T
from Murrysville, PA
on October 19, 2010
I weigh 190lb, and sleep alone....within 6 months I noticed serious sagging in center of bed where the saleperson pitched about alll of the support and the double springs,blah,blah,blah. Well I will tell you it feels like they forgot to install any springs, there is absolutely no spring back whatsoever....I …
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Posted by Rose P
from Raymond, CA
on March 31, 2012
We had this mattress 2 year when we justs couldn't take it one more night. So I called Mark Blake owner of Matterss Store in Merced and Atwater Ca. He listened to the problem and said they would replace it. That was Great we thought our problem was solved. They …
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Posted by K L
from Burnaby, BC
on September 30, 2012
This is our 5th bed that we have purchased and we had always heard about Tempurpedic mattresses being the best and most comfortable. The salesman was very educated with the details of mattresses and sold us on the new iComfort offering from Serta mainly because of the reduced smell and …
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Posted by Pamala S
from Savannah, GA
on September 1, 2013
Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.
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Posted by Joyce
from Walterboro, SC
on February 25, 2015
This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back! This site would not …
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Posted by Sharon
from Pittsboro, NC
on May 28, 2015
I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall …
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Posted by Susan
from Miami, FL
on September 3, 2015
We have been very disappointed with the Sterns & Foster Lily Rose mattress. We notice the sagging less than a year after we got it (I only weigh 115 lbs). it is like sleeping in a valley. I would not recommend this mattress. It is very expensive and you cannot …
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Posted by Paula Z
from Big Bear Lake, CA
on August 19, 2013
This is worse than sleeping on the floor, I hurt all over, arms are numb... DON"T BUY THIS BED! I put 3 foam on top and still can't sleep at all!
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Posted by Melissa
on September 15, 2015
In 9 months we started noticing sagging. I have my own sag spot and my husband has his own and there is a massive lump in the middle. AFTER 9 MONTHS!! Purchased a 5 year warranty through the brick and NOPE. It's not sagging enough. Are you kidding me? How …
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Posted by Joyce
from Evening Shade, AR
on May 12, 2016
Well satisfied with our new mattress. Have only been sleeping on it for one week, but my husband and I have both enjoyed a good night's sleep each night.
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Posted by Raina H
from Hobart, IN
on December 16, 2014
Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.
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Posted by Rebecca
from Morrow, GA
on August 28, 2016
We took your test to help us determine which mattress to buy. Our previous mattress was over twenty years old. This one fit our bill.
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Posted by Carlee
on April 6, 2015
Still too firm... and took forever to get this one after complaining about the grand rapids one... to the salesman that I couldn't sleep at all yhe first three nights... expressed my concerns about it being the wrong one and they postponed twice to getting me this once which is …
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Posted by Muhammad A
from Utica, MI
on August 6, 2014
I used to have problem like muscle ache and body ache in the morning then I bought this mattress from Gardner white believe me I get really good deep sleep and when I awake I feel very fresh.
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Posted by Mary K
from New Ulm, MN
on December 26, 2014
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
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Posted by Kae
from Pittsburgh, PA
on December 9, 2016
Gets sag and worn easy after a couple of years
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Posted by Ann
from South Grafton, MA
on November 14, 2016
within a couple of months we were rolling into each other in the middle.
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Posted by GLK
from Venice, FL
on April 14, 2023
The mattress itself feels good, but the perfume smell is very very strong and keeps me up.
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Posted by Barbara W
from Potwin, KS
on May 21, 2014
Felt ok the first week. Hips started to hurt the second week Back and shoulder hurt the third week. After four weeks it started to eat. Not comfortable.
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Posted by Julie
from Mount Carroll, IL
on July 24, 2017
We had a problem with the adjustable portion, of the bed. After trying to figure out the best option, iSleep replaced part of the bed with proper, adjustable, new parts. It now works much better, as it should and has remote control, instead of wired to bed. :) My side …
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Posted by Ajeenah
from Mansfield, TX
on May 31, 2017
Have had mattress 17 months and already sags. I wake up with a headache and back ache every morning because the bed feels like the cushion moves around. This bed makes me feel like I'm upside down and the blood is rushing to the top of my head. I have …
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Posted by Marianne
from Gaspe, QC
on August 8, 2016
I find it odd there are no reviews online for this mattress, here's ours. We had bought a kingsdown mattress about 3 years ago - loved it at first, but then it started curving in the middle, and the fabric made it really hot in the summer. My partner, who …
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Posted by Jenn
from Pedricktown, NJ
on February 2, 2018
We purchased a new bed for our son and the salesman suggested this mattress. The was a floor model, it seemed alright, nothing spectacular. We bought it. R&F delivered and set it up a few days later. My son is now sleeping like a log! When we had company over, …
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Posted by Gina H
from Orange Park, FL
on July 22, 2017
We love our 10" Botanical Bliss Mattress. It's the most comfortable mattress we have ever slept on. The pressure relief is truly incredible and the mattress cushions your whole body. Something else that we did not know is that it sleeps cool, which is a nice added bonus. Great mattress. …
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Posted by Martha C
from Whittier, CA
on November 29, 2017
After many attempts to get issues resolved, sit n sleep didn't care. Very unsatisfied with service and product from sit n sleep. This product was returned.
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Posted by Mark
from Lexington, KY
on October 15, 2017
Bought this to replace previous memory foam mattress had for 13 years. First year did well then sides started to lose support and has gotten progressively worse. Warranty invalid because it has a couple minor sweat stains. No excuse for such poor manufacturing. Never buy another Restonic again and will …
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Posted by Dr. S
from South Orange, NJ
on May 8, 2019
I have owned this mattress for over 15 years and i didn't even it know it was that long until asked. I would buy again and again. I love this mattress and never regret the purchase.
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Posted by MECHELE N
from Encino, CA
on November 29, 2017
Sit and Sleep along with Serta helped make this very daunting exp as manageable as possible! I was really unsatisfied with my 1st purchase of the Serta iComfort Savant III CF which was just too hard and offered no bounce at all- however their new Blue Max CF is SO …
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Posted by Stephanie
from Dallas, TX
on April 12, 2018
When I purchased this mattress, I was so excited to have a GREAT mattress. And it WAS great, for nearly a year. Then I started waking up with IMMENSE back, neck, hip pain. If I'd moved to my stomach, it was extremely painful to roll over, sometimes making me yelp …
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Posted by Taalib
from Springfield Gardens, NY
on October 27, 2019
The best mattress I have ever owned. I highly recommend it!
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Posted by Helen M
from Phoenix, AZ
on January 21, 2014
We bought this mattress thinking in my back health. At the beginning it was a good option because all the organic, innerspring system and so on. But as the years pass by the mattress is deforming like a hammock. We are thin, 120 & 160 so there's no way we …
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Posted by Raynee'
from Westbrook, ME
on June 21, 2018
My friend (of 80 years old) gave the above remark concerning her nights sleeping on this mattress (in a nursing home setting) for a month and a half. She wanted to buy it for her own use at home. I tried it for only a few minutes and immediately fell …
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Posted by Gwen
from Marquette, MI
on October 11, 2018
Very poor do not follow warranty, big dent in mattress
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Posted by Nancy
from Washington, VA
on October 23, 2018
This mattress feels wonderful to sit on lie on, go to sleep on, but after a few hours I have woken up with low back pain and been unable to find a comfortable position to get back to sleep. The material from which it is made warms and sinks down …
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Posted by Dale
from Haines City, FL
on November 4, 2018
I recently fell off the bed since the side caved in. The mattress is high on one side and like a slide on the other. I am disabled and need a bed that will last more than 4 years like this Restonic Carmona brand. I moved to another state so …
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Posted by Molly
from Renton, WA
on May 17, 2019
Buying and unboxing the mattress was a pretty easy experience, but lying on it - not so much. My boyfriend and I are both 130 - 150 pounds and we feel that this mattress is way too firm for us. We’re side sleepers and our shoulders were always sore. Even …
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Posted by Susan
from Pacific Grove, CA
on June 5, 2019
The best, most supportive bed of my life!
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Posted by Sheila
from Malcolm, NE
on March 12, 2019
I have been getting better sleep. No more pain in my lower part of my back or hips.
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Posted by Laurie
from Meadow Grove, NE
on March 14, 2019
I was skeptical about buying yet another mattress in hopes of improving my quality of sleep. But I'm so glad we bought our isleep mattress! From the very first night, I noticed a difference! I sleep more soundly and comfortably than I have on any other mattress I've ever owned. …
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Posted by Dodi
from North Bend, WA
on April 1, 2019
Trying to give this matteress a chance , however my husband and I are now having back and neck pain constinately.We are taking far to many ibuprofen. Are there more older adults having these issues after sleeping on the purple bed? If you have any suggestions please let us know. …
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Posted by Mary
from Green Bay, WI
on March 30, 2019
Son needed an XL long mattress for his college apartment. Also purchased the sheet protector. Mattress is comfortable and provides for a good night's rest.
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Posted by Mark
from Denton, NE
on June 10, 2019
Excellent sleep for both me and my wife. This mattress is perfect.
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Posted by K
from San Bernardino, CA
on July 29, 2019
Back in Oct. of 2000, we purchased our first air-chambered bed from a local retailer. We had bought a number of beds from them in the past (all innerspring), but they just didn't hold up more than about 5-6 years. The salesperson then had us look at the Somma by …
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Posted by Robert
from Colorado Springs, CO
on October 30, 2019
This isn't about the bed so much as it's about the value and the customer service experience. I purchased one of these mattresses last year, and then donated it when I moved to another state. I decided - big mistake - to purchase another one. The delivery process was opaque …
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Posted by Amanda
from Shawnee Mission, KS
on November 24, 2019
I bought my sleepy's matress in October of 2018. It was fine the first few months. Fast forward to today and it is sinking in so bad you can almost feel the adjustable base. My husband is 220 lbs and I have 110. I submitted a warranty claim and it …
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Posted by Reba
from Hopkins, MN
on November 30, 2019
Mattress arrived within the expected time (1 week). It was fairly easy to get out of box and set up. No smells. It quality and looks nice. The first night, my back hurt. The second night my partner told me he felt stiff and that the bed was too hard, …
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Posted by Marguerite
from Punta Gorda, FL
on July 10, 2020
I purchased this brand mattress after reviewing every one on the market. After careful thought, I made my final decision and with the help of Thomas at Charles P Rogers & Co. this was it. It was the best decision I ever made. Thomas made the process seamless and I …
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Posted by m
from Algonquin, IL
on September 23, 2020
Thought I was purchasing a quality product, certainly paid for one. NOT was nice for the first 3 months then the breakdown of the foam topper made this an uncomfortable waste of money.
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Posted by Darryl
from St Catharines, ON
on October 10, 2020
Took delivery of a "silk and snow" hybrid (pocket coils with three gel/memory foam layers on top. Made in Canada, almost half the reg price of "Perfect Day" Looking forward to first good night sleep in a very long time, not counting hotel stays. IMO, buy direct from Canadian mfg, …
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Posted by Tara
from Bismarck, ND
on October 10, 2020
I’ve only had this mattress for 10 months... I have slept on both sides because it has impressions where I’ve been sleeping... The mattress is lumpy, my lower back has been hurting since the mattress is getting worn down... Right away, in the beginning I felt it supported my lower …
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Posted by Laura
from Okotoks, AB
on February 25, 2021
I bought a Serta mattress from the Brick and it started to sag within 6 months of use. When I contacted the Brick, I was told they couldn't do anything because Serta doesn't warranty sagging. Really!? Horrible experience and I would avoid both the Brick and Serta.
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Posted by Ruben
from Palm Coast, FL
on February 28, 2021
Mattress is very uncomfortable. Got a permanent body print on both sides and a hump in the middle. Mattress is very nay 3 years old !
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Posted by Frederick
from Rochester, PA
on February 28, 2021
This mattress became completely worn and unserviceable after less than two years. The Retailer sent an inspector who affirmed that the mattress needs replaced under the warranty but still hasn't done so after 3 years. I will not purchase another Serta no but from this retailer again (A K Nahas.)
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Posted by Christine
from Leavenworth, KS
on May 27, 2021
I had been sleeping on a Magniflex extra firm mattress that was 10 years old and really having a lot of restless nights and tension/stress pain. I am 51 and going through menopause, so I don't blame the mattress as much as getting older and hormonal changes. So I decided …
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Posted by Phillip
from Saint Louis, MO
on June 24, 2021
I love the bed! Would definitely buy another one!
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Posted by Chris
from Los Angeles, CA
on June 24, 2021
Latex -- the perfect material for a mattress. It's soft but it "pushes back," unlike a quilted bed topper. It conforms to your body but lets you move freely, unlike memory foam. It's durable, unlike synthetic foam. And it comes in different densities, matched to your body weight. I am …
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Posted by Claudia
from Kennewick, WA
on July 19, 2017
ive had this mattress for nearly 2.5 weeks and my back and neck pain disappeared after a week on sleeping on this mAttress, I sleep on my back stomache and side and my husband sleeps on his side, and this bed in firm is the perfect bed for sleeping in …
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Posted by Mary
from Sioux City, IA
on June 4, 2022
This new mattress is a replacement from ISleep after about 10 years. The old one kept losing air and it had to be pumped up every day. I only had to pay less than 50% for this new one. I sleep on this new one much better, it is firm …
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Posted by Jen
from Victoria, TX
on March 20, 2019
Just got my Purple 4 yesterday. Slept on it last nite. I know I will need to give it time to really test it out. So far first impression from a 220+ person. The 4 is VERY soft. So much I thought there was no way it could support a …
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Posted by Erica
from Buffalo Grove, IL
on January 9, 2022
We loved this mattress until it broke on my husband's side just 2 years in. He is 6'1 and 180 lbs - yet his side completely caved in and you could see the at the end of the mattress how it tilted and caved on his side. We got approved …
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Posted by Dianne
from Newport News, VA
on April 26, 2022
I love this mattress! It is a replacement for my original I-sleep. I couldn’t be happier with the warranty. I also love all the upgrades. This is the only mattress (brand) I will ever own. The white glove delivery and set up was excellent. The levels of adjustment are great …
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Posted by Marguerite
from Punta Gorda, FL
on March 2, 2022
I made a deal with Thomas to exchange out my original mattress in 2020. It is a year and a half later and my mattress is sagging, I am not happy with this mattress at all. Do yourself a favor and find another mattress.
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Posted by MaryAnn
from Denver, CO
on October 18, 2022
I just got the mattress but was disappointed with its delivery condition. However they had it in the truck, it was squished and not flat. The delivery people told me it would take a hour or two for it completely resume its shape and fluff up. That appears to be …
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Posted by Liza
from Homosassa, FL
on February 3, 2020
This mattress was quite comfortable for the first 1-2 months that I had it. My husband says he still likes it but I definitely have strong buyers regret. In the short time that I’ve owned it I just can’t believe how much it has CHANGED. First of all, it doesn’t …
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Posted by Candice T
from Columbus, OH
on March 29, 2018
Never in my life have I experienced such all over pain. Kept waking up with my arms and hands asleep. And the feeling of trying to move in quick sand, its like you fight all night to get your body comfortable. Not to mentions this mattress doesn't breath at all, …
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Posted by Grace P
from Peekskill, NY
on March 5, 2020
This mattress is perfection and I get the best night sleep ever.
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Posted by Jessica L
from Petrolia, CA
on August 24, 2010
Just as Karen C from Milbrae. stomach sleepers need very firm beds. Any arm or shoulder pain is not sign of the age as Karen thinks, but rather the result of soft mattress. It can be that springs are firm, but the pillow is too thick and soft. The result …
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Posted by Allang
from Norcross, GA
on February 16, 2016
Very disappointed that the bed broke down so fast. I am an average size person and the indentation where I sleep is very noticeable ...
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Posted by Kc
from Camas, WA
on March 1, 2018
Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
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Posted by Venessa
from Austin, TX
on June 16, 2017
I bought this mattress about two years ago. At first it was fine not great but fine but then it began to sag, so I switched sides, then slept in the middle when that side went down. I moved and rotated the bed which helped for four months and it …
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Posted by Brenda
from Jacksonville, FL
on November 3, 2019
I bought a FIRM mattress expecting my body to be supported for many years, especially my back. On the promise of a 10 year warranty if unsatisfied. After 1 year already, the mattress sags in the center; I must move to the edge for some comfort. Of course, I roll …
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Posted by Carolyn
from Wayne, PA
on November 23, 2019
This mattress was great for about the first year. Then the sagging became noticable and its pillow top. So you can't flip it. At this price. This was an extremely disappointing mattress.
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Posted by Gary E
from Canton, MI
on August 1, 2014
We purchased this mattress about a year ago. We love the support and comfort it gives us which allows us a good night sleep.
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Posted by Joe
from Pewaukee, WI
on October 4, 2017
I had a temperpedic for about 9 years and I never liked it. I only bought it because my wife wanted it. It was hot and miserable for me and my wife always complained about me running a fan 2' from the bed to stay cool. When we got a …
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Posted by Linda
from Waxahachie, TX
on September 16, 2016
love this bed! What buy paraplegic son one. thanks beauty rest
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Posted by Jennifer
from Honolulu, HI
on January 1, 2019
Want another bed just like this but in the king size!!
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Posted by Lana
from Bella Vista, AR
on May 11, 2017
We bought this in a king, in just a little over a month it started sagging on the sides where we slept. We first thought we needed to adjust the center support of our frame but after months of adjusting we finally realized it was the mattress. I also have …
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Posted by Tom
from Granite City, IL
on September 2, 2017
I bought this matttess in march 2015. Within the 1st few months I heard and felt springs either shifting or breaking. After about a year I was sleeping in a hole. After 2 years it was giving me severe lower back and shoulder pain, numbness down my arm. I am …
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Posted by David
from Fort Worth, TX
on August 20, 2017
I made the worst decision of my life thinking this softer mattress would give me my dream sleep. What I found out is this mattress compounded the problems I had with my previous mattress. I slept exponentially warmer to the point that I would wake up in a bed soaked …
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Posted by Kimberly
from Staten Island, NY
on January 13, 2018
I have a bad back and bought a firm luxury pillowtop with the urging of the Macy’s employee. I should have known better. I previously had a Serta posturpedic for 10yrs and was moving and thought I should get a new mattress even though nothing was wrong with it. I’ve …
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Posted by chris
from Staten Island, NY
on February 6, 2018
i got this bed in april 2015 and by august 2015 the bed was sinking in the middle and could not get any sleep i went through the process of the warranty but since its a pillow top you cant tell its sinking in the middle with pictures now its …
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Posted by JC
from Nine Mile Falls, WA
on March 21, 2014
We purchased this mattress because the salesperson said it was treated in the factory to simulate pressure so all settling would occur before we received the mattress. Within 6 months of use, there were severe indentations in the bed, and the sides gave out. It almost feels as if you …
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Posted by Sylvia D
from Detroit, MI
on August 1, 2014
This mattress and box spring were no good. The first set went back to the store because the mattress was sinking in the middle. The second started out good but they are not good either. They have the body print left in the bed and they are starting to sink. …
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Posted by Nancy
from White Plains, NY
on January 26, 2018
Purchased this at Sleepies... a model made just for them by Beautyrest. After testing many models in stores, I really loved this mattress when I first purchased it. But in under a year, "gullies" developed. (I am not, by the way, "plus sized"). The mattress sloped down to areas where …
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Posted by Dan
from Westfield, IN
on February 20, 2023
Bought this mattress to alleviate nightly back, hip and knee pain. Bed seemed very comfortable but typically wake up 3-4 times a night with hip pain, prompting me to "flip" sides. Mattress was sold to us as a "firm" with pillow top. This has been my experience (i.e. too firm …
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Posted by Eileen
from Ballston Spa, NY
on February 20, 2023
Mattress cover on at all times and turned every 6 months so disappointed with the base also motor went last year and legit and platt wanted me to pay a very attentive mattress firm supervisor helped me!
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Posted by Kimberly H
from Dearborn Heights, MI
on September 17, 2014
My mattress has rows of reinforced coils to support the heaviest part of the body (the center). This is a good idea because this is where a mattress tends to sag first. However, this centrally-supported area of coils sits higher than the rest of the mattress, and I find this …
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Posted by Roxanne Q
from Waterford, MI
on October 22, 2014
I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.
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Posted by Laurie N
from East Brunswick, NJ
on December 23, 2009
The bed is comfortable.
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Posted by Kevin W
from Potwin, KS
on December 14, 2012
Picked this mattress up a month ago and absolutely love it. It starts out pretty firm like i was told from the store assistant manager but after a couple weeks its becomes perfect. Great bed for a great price
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Posted by Steve H
from Rochester, NY
on December 30, 2012
My wife was tired of this mattress after 6 months when it started sagging), and I thought it just needed more break in time. Suffered through it but now the sagging is about 3" on each side. Time for another mattress. Going to Prana.
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Posted by Shannon S
from Lafayette, LA
on January 3, 2013
They love to sell this product by saying it has a 120 day guarantee! Dont buy into that! I purchased one on 12/27/2012. Slept in it for a week and was in tears every morning when I woke because my back hurt so bad. Contacted Conn's to let them know …
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Posted by Mrs A
from Calgary, AB
on March 2, 2013
I would never recommend this bed or Sleep Country to anyone. Huge waste of money, so TERRIBLY ncomfortable around the one year mark, sore backs, necks, hips... Sleep Country sent out a 'technician" who used a level and ruler, that has no real measuable pressure to make the 'reading' accuarate. …
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Posted by M L
from Chisago City, MN
on November 7, 2013
I bought a Stearns and Foster Lois II Firm Queen size box spring and mattress from Sears on May, 2013. Within a couple of months of buying it one side of the mattress began to bulge out, and the top along that same side started to sag. In August I …
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Posted by C E
from Vancouver, WA
on January 23, 2014
Like most shoppers I laid on the bed in the showroom for ~10 minutes and it felt great, but gradually over the past 2 years - more noticeably in the past year our bodies began to sink into the mattress and we are averaged sized people. You would have to …
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Posted by Lisa K
from Belmont, MA
on July 11, 2012
This bed does not offer any type of cooling system. The cool gel is sandwiched in between layers. If you want to sweat all night, buy this bed. We bot this bed at Bernie and Phyl's , we saw another type of bed (at another competitor's store) that had the …
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Posted by Jeff G
from Annapolis, MD
on October 11, 2010
The last 2.5 years have been down hill from there!.... literally. The depressions in the bed on both my wife's side as well as mine are 2+ inches deep. We had a mattress specialist come measure and take pictures. I'm 175 lbs... an average sized person... My wife is also …
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Posted by Zest C
from Redding, CA
on November 20, 2010
I bought a full for myself, I weigh 110. Then my bf and I moved in and he is twice my size. So it's too small for the both of us to be comfortable. So now we are looking for a queen. But I'd say it's a good bed for …
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Posted by Lyndal C
from Bear, DE
on August 26, 2012
this mattress is very expensive, Im wondering what the difference is with the no name brands in BJ's etc. After about 2 mths the foam has lost its hardness and has become very inconsistent with the density of the layers of foam. This makes my husband and my back ache. …
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Posted by Joseph S
from Spokane, WA
on September 9, 2012
my wife and i went to a mattressland over labor day weekend and spent 2 hours trying and deciding on the serta i comfort insight model, it was comfortable in the showroom go figure! any way we end up buying the insight because it was in my range, NOT! I …
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Posted by Olga M
from Yuma, AZ
on September 10, 2012
This mattress is so comfortable and it stays cool all night. It gives my back support and I have no more pain in my neck and shoulders when I wake up. This web page says there's no retailers here in Yuma Az but that's not correct. I purchased mine at …
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Posted by Tom S
from Council Bluffs, IA
on June 20, 2013
When I purchased the bed I was in heaven now I am sinking into hell.I bought the mattress in April of 2012, now a little over a year later I can't find a firm spot on the bed . I sometimes sleep crossways in the bed seeking support . Complained …
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Posted by Laurie A
from Council Bluffs, IA
on October 19, 2013
Very comfy but after 4 weeks our k size has indentations on my side and husbands. You can see it after I make the bed. Also has a lump down the middle. Im not sure what it will look like after a few more months. Traded in an icomfort celebration …
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Posted by Kristina L
from Clawson, MI
on August 10, 2014
We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a …
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Posted by Bennie H
from Southfield, MI
on August 1, 2014
We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed.
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Posted by Diane
from Depew, NY
on April 11, 2015
when i went looking for new bed that would stop my hip pain and my shoulder pain-numbness in my arm and fingers, i thought i found the right bed or so i was lead to believe it would be. it isn't. i am a few days short of the 30 …
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Posted by Elaine D
from Lakewood, WA
on June 27, 2015
my mattress 1800$ just for the mattress in 3 years has significantly sagged i paid them 35$ to come out and see it the guy in front of me measured a sag of 7 inches deep into the bed and 4 inches high. when they came out he took some …
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Posted by Barbara
from Mobile, AL
on July 26, 2015
I have never slept on a worse bed ! The thinest most uncomfortable hospital bed is preferable to this. I was literally waking up in tears every morning from the back and hip pain. You couldn't PAY me to spend another night on this piece of garbage.
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Posted by Austin S
from Sterling Heights, MI
on August 18, 2014
Starts out ok, firm, but then I Can't stay on my back. Guess it's Too firm even though I feel my buttocks imprint into the mattress. End up on front side but have hip soreness. Just not happy with the overall perfomance. 6 month return policy was good but I …
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Posted by Jerry
from Harrison, MI
on January 6, 2017
mattress failed within 90 days, has 2 inch deep pocket in it, they replaced it with a new one, that one has a even deeper pocket in it, very large, we've not been able to sleep on it, we are now sleeping in recliners.
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Posted by Patricia M
from Utica, MI
on August 1, 2014
Love it!!!!!! Sleep great
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Posted by David B
from Livonia, MI
on July 29, 2014
I love this mattress, I usually prefer a little more of a soft mattress but I had to meet my boyfriend in the middle. Overall very satisfied!
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Posted by Ken R
from Wyandotte, MI
on September 18, 2014
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, …
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Posted by Linda &
from Barrie, ON
on December 20, 2013
Purchased at the Brick. Highly suggested from sales. rep. for me for my fibromyalgia. I went away from the coil mattress thinking there may be breakdown with coils lifting up through the foam. She geared me to all foam. Told me it will conform and give me much more pain …
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Posted by Stevie
from Bonita Springs, FL
on December 25, 2016
We use this mattress 6 months of the year and have already asked for it to be inspected once after 3 yrs while under warranty because the pillow top is so uneven and lumpy where we sleep. The gentleman who inspected said it met the criteria to be replaced but …
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Posted by Helen
from Surrey, BC
on March 4, 2023
I have tried to get the company to honour their warranty without success. The photos I have clearly show how badly the bed sags in the middle. I will never buy another Beautyrest bed again. The warranty isn’t worth the paper it’s written on.
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Posted by CAllen
from Portland, OR
on March 13, 2017
Sadly, this is the 2nd iComfort mattress we have had in 5 years. First one broke down considerably on the sides and body depressions. This one has body depressions and a hump developed in the middle. Coolness seems to be fine. Response to warranty when replacing the first mattress was …
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Posted by Jean-Philippe
from Carignan, QC
on May 9, 2017
I looked at reviews a lot before buying the iComfort from Serta ... We paid about 1k for a king size and I'm pretty happy with it. Wife, cats and kids also like it !
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Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
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Posted by jacqueline
from Palm Coast, FL
on October 26, 2017
Sagging is not to be expected for a mattress a few years old.
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Posted by Mark
from Waco, TX
on September 28, 2017
The first six months I had this mattress, I thought it was the best mattress I'd ever purchased! However it slowly started sinking in the middle and exactly after 11 months the entire middle sunk in about 5 inches. The warranty is an absolute joke. They require you to mail …
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Posted by Sharon
from Hagerstown, MD
on November 13, 2017
This mattress was the warranty replacement of another mattress that had huge bed dents. This was a firmer mattress with less fluff so we thought it would not get those awful dents. We are not large people. About 2 years into owning this mattress, the dents started. At this point …
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Posted by Deb
from Irwin, PA
on January 9, 2018
We've had the bed for nearly 12 years now. The bed is so comfortable and I love the dual comfort settings and heating controls, makes for a good night sleep--every night. I would highly recommend this bed.
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Posted by Sheila
from Marietta, GA
on February 13, 2018
I have not called the store about their return policy because I do not have a way to return it!
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Posted by Pete
from Kenai, AK
on February 9, 2018
For the money we thought this would be as good as our Englander, however, not the case. There is a solid hump in the middle of the bed.
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Posted by Gordon
from Tybee Island, GA
on February 27, 2018
This has been a very strange experience, and I never thought I would have a problem with a mattress. I was looking for a fairly firm mattress and liked what I experience at the Mattress Firm store. When mine was delivered it felt too firm and I called the store …
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Posted by Hypatia
from Lancaster, PA
on January 10, 2019
After 3 years the mattress developed a saggy feeling. I do not recommend
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Posted by Brenda A
from Perris, CA
on February 24, 2016
Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body …
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Posted by Tracy
from Tampa, FL
on September 18, 2018
I hate this mattress more than I have ever known it was possible to hate a mattress. It’s awful. The support was gone immediately and they replaced it within 6 months. Now I have the same awful mattress and am looking for a new one as I prefer sleeping on …
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Posted by Randy
from Medon, TN
on June 21, 2018
We have bought many different mattresses over the past five years and not one has been as exceptional as this one! Customer service was great as was the entire process of getting the product and setting it up!
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Posted by Ro
from Lancaster, NY
on July 25, 2018
The pillowtop is deceiving. Feels soft and squishy at first but its like sleeping on concrete. Caused severe back pain. Worst mattress I ever slept on! Trying to exchange it according to store policy. Don't buy it!
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Posted by Melody
from Melbourne, FL
on November 5, 2018
This bed makes us feel to hot at night. We live in Florida and even with the air on at 74 degrees at night we can't sleep with covers on us or we wake up sweating or have a hard time sleeping. After two years the bed started feeling uncomfortable. …
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Posted by Keira
from Mankato, MN
on November 26, 2018
We got the pillow top believing that it would be a plush top. No. It's just a soft top on a pretty firm bed. I do like the support, but I'm a side sleeper and have had SO MUCH shoulder pain since I got this bed. My lower back and …
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Posted by charles
from Sterling, MI
on May 22, 2019
Junk, do not buy one, now they tell me it's discontinued, so now arguing with place of purchase on both box spring and mattress! both junk. place of purchase should have told me they were discontinued models.
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Posted by Dallas &
from Lincoln, NE
on March 9, 2019
We are Happy from the first few Nights .. couple of adjustments and things are good.... Even with back surgery ! Adjust ! and Slept fine.
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Posted by Vicki
from Lincoln, NE
on March 14, 2019
Both our sleep has been much improved! Definitely was time for a new bed. Glad we’ve invested in ISleep! Vicki & Ross
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Posted by Hilary
from Saint Petersburg, FL
on March 20, 2019
BUYER BEWARE: This is officially the worst company I have EVER purchased anything from and their product is manufactured in China and mediocre at best. The edge support on this mattress is non-existent - when you sit on the side of this bed, you practically fall off. I purchased a …
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Posted by Andy
from Seattle, WA
on March 22, 2019
My wife and I have had the '.2' queen for about 60 days and love it and don't find it too firm. After the first week we briefly discussed switching to the '.3', but after another week we concluded the '.2' is perfect – just the right amount of soft …
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Posted by Janet
from Maylene, AL
on April 19, 2019
Just bought this Stearns &Foster mattress with adjustable for head and feet.I cannot return the adjustable bed but cannot wait til my one month is over so I can return it! Ultra plush..where?Hard and honestly not comfortable at all.Constant lower back pain.
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Posted by Wendy
from Westport, CT
on June 7, 2019
In 2007 when I purchased this (king), I was told this was 100% Latex made from rubber wood tree. Not ever thinking the salesman was LYING, so I did not look at the law tag. I didn't even know what a law tag was or existed when I purchased this. …
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Posted by Jerry
from Fort Lauderdale, FL
on September 21, 2019
After watching 2 different review sources on youtube (Goodbed and "The slumber yard") I decided I needed to try out this bed myself. Previously I had been sleeping on an innerspring mattress and before that, I had memory foam. I hated the sensation of memory foam but felt that innerspring …
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Posted by Bruce
from Fairfax, VA
on September 20, 2019
We brought this mattress because our previous middle range mattress was a complete let down. Since purchasing this mattress we have been able to enjoy the sleep much more. When my wife moves I don't feel it. When I lay on my back, I feel the mattress cradle me. I …
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Posted by Brian
from Pompano Beach, FL
on March 14, 2020
You get what you pay for, I have slept on everything from Tempur-pedic to high end latex mattresses. This coil / memory foam combination with the new phase change material has been perfect. Even my wife stopped complaining and that is a godsend. I would recommend this mattress to anyone …
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Posted by Matt
on May 17, 2020
This mattress was great for the first year and a half. Then it develop sunken ditches where we slept. My hips hurt if I sleep more than 7 hours and my partner upper back pain is worse. The ditches have not yet met the requirements under warranty yet. Not satisfied.
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Posted by dave
from Waterford, PA
on June 8, 2020
While we are very happy with the sleep quality, we are very unhappy with the mattress size. Our "Queen" mattress measures 58x76. This is more like a slightly bloated full-size mattress (56x75) and is not a queen size (60x80). Did you find the review mattress to be undersized? Or is …
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Posted by Christie
from Abilene, TX
on July 1, 2020
Have owned this mattress for almost two years and it’s my favorite place to be. Slid down some stairs and severely bruised my tailbone leaving me to lay sideways on our old (12 years +) innerspring mattress we improved with memory foam mattress toppers that had indented nicely over the …
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Posted by Carla
from Morrow, OH
on July 15, 2020
Turns out this mattress Lost support just like every other mattress...Great when we first got it, now it’s concave where we sleep. Laying in a hole.... we turn the mattress often but that doesn’t help!!! Very disappointed...I will be sharing this information to family, friends and co-workers🤷🏻♀️
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Posted by Yvonne
from Fox Creek, AB
on August 3, 2020
Mattress was warranted for life. I told them I had my own box spring they said that would be fine. It is a sprout latex mattress and has sunk 2 inches in a bowl in the middle. Purchased at healthy bedroom in Edmonton. Now they say the warranty is void …
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Posted by Karen
from Pompano Beach, FL
on November 14, 2020
This mattress was advertised as cushion Firm and after 2 years or less, it has lost most of not all of it's support and is like a hammock. I can't even sleep in this bed with my partner because I feel that I am constantly rolling towards him in the …
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Posted by Carrie S
from El Sobrante, CA
on January 26, 2021
I returned my Casper Hybrid for this one since the Casper was really smelly and had a firm lump in the middle for lumbar support. This one has an awesome gel top that is really cooling and perfect for a mostly side-sleeper who wakes up on their back.
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Posted by Lynn
from Naugatuck, CT
on June 26, 2021
I was so impressed by the way we customized my bed. Under the soft pillow top are two latex or foam pads, and then the air mattress. With the owners help, I decided on a firm 3" foam. The other latex pad, which is 2" thick, is medium firm. You …
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Posted by Michael M
from Derby, NY
on February 5, 2013
My wife and I made our big just got Married purchase on bedroom set and this icomfort mattress. First 6 months were great! Soon developed a soft sink hole here we usually sleep. Rotating mattress helps for a week or so. We were totally suckered into buying this mattress! And …
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Posted by Samantha
from Aurora, IL
on November 28, 2021
This mattress is painful to sleep on. I've had issues with my neck and shoulders with it. I'm excited to replace it with a coil spring mattress. I will never buy memory foam again.
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Posted by Lora
on January 22, 2022
Bought a new mattress that has 2 valleys and a hump in the middle. Only had it one night. Slept on one side and just saw the double valleys like 2 people already slept on it and the memory foam remembered them as they resold it to me.
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Posted by Barbara
from Mineral, VA
on March 12, 2022
I bought the I cool had to wait 3-4 months to get it was recommended firm absolutely had no support - had it exchanged after getting the run around an asked for the firmest / it was firmer but not by much - I refer my old sleep number an …
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Posted by Tony
on March 12, 2022
Have always owned Stearns and Foster. Always got 8 years minimum out of them. Went with this line because of the price. We got what we paid for. Three years later it's junk. It wears very uneven. We turned it every few months. It looks like a bumpy dirt road. …
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Posted by Julie
from Seward, NE
on June 29, 2022
Very comfortable and I sleep nice and cool.
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Posted by Dawn
from Los Angeles, CA
on December 28, 2022
Thinking you get what you pay for ... we decided to purchase a split king for an adjustable base. In the store we were give a very convincing sales pitch. We tried it out and it seemed promising, plus the trial period was a bonus at least we thought. However, …
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Posted by Gillian F
from Lakewood, CA
on December 12, 2017
This mattress feels absolutely nothing like the floor model. I chose this considerably higher priced mattress due to back and joint issues. I was promised it would break in, which it hasn't after 9 months. It is uncomfortable, rigid, and causes aches and pains. I would have exchanged it, but …
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Posted by carolyn
from Calgary, AB
on September 25, 2021
Just three years later and we are shopping for a new mattress. Terrible sleep for both of us. Also, the outer edges curve down. I’ve literally rolled out of this bed several times. Waste of good money.
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Posted by Rhonda
on April 5, 2021
The mattress has sunk in twice causing us to file warranty claims. It was replaced once and we just sent in ALL the pics required to replace it again for the same exact problem. We have had horrible back, hip, neck pain with this bed. My husband is currently seeing …
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Posted by Ro
from Lancaster, NY
on May 15, 2018
Don't let the pillowtop fool you!. Soft at first but support material is like sleeping on concrete causing severe back pain. Worst mattress I ever slept on! Now trying to work with the store and their exchange policy.
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Posted by Joanne
from Colorado Springs, CO
on April 24, 2019
I have been sleeping on a beauty rest Avery since Fall 2018. The first set I had failed completely. The sides would sink when sat on and you could slide right off the bed. The bed formed a sink whole where you would sleep. Lower back and hips would be …
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Posted by J
from Sycamore, IL
on July 13, 2021
It was amazing for the first 2 months. Then we kept rotating it as suggested but it developed ruts where we sleep. My husband is 180lbs and it still made a dent. I would not buy it again and hope I can get it replaced.
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Posted by Rebecca
from South Haven, MI
on September 3, 2019
I've preferred Beautyrest mattresses for years, and have shifted to the pillowtop medium firm as my husband and I have gotten older. I have arthritis in my left shoulder, so sleep on my right side. My husband has sleep apnea, loves sleeping on his back, but has trained himself to …
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Posted by Jane D
from Ocala, FL
on January 7, 2011
I have had this mattress set for over a year. I was in an accident and fractured my back and hurt my neck really bad. Constant pain. I don't have pain when I sleep on this bed. And once my head hits the pillow, I am OUT! Before this bed, …
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Posted by Michelle
from Raynham, MA
on February 22, 2015
we bought a king size and the bed had terrible body impressions in it after 6months you could hardly roll over because it was like trying to roll up hill. My husband and I are not big people and only sleep 6 hours a night. There was no support after …
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Posted by Da A
from Aliso Viejo, CA
on March 15, 2013
Back problems within a year due to Body Impressions. Just measured 1-7/8" impression after 2 years and now sending it back assuming warranty works out.
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Posted by Carol S
from Jonesboro, AR
on February 26, 2011
After sleeping on it first night, very sore! However, sometimes it does take a little time for the body to adjust. It seems to be somewhat firm but this particular mattress does not asborb pressure points on my body. ( I weigh 145 lbs. to give you an idea of …
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Posted by JMuller
from Langley, BC
on February 9, 2022
I’ve had several Beautyrest mattresses in the past 20 years and this is not like a Beautyrest. It is horrific. There is a cheap foam feel to it and it smells! It’s the foam. It is hard despite being their “plush” model. It’s a nightmare.
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Posted by Heather
from Denver, CO
on July 29, 2019
This mattress was fine for about the first year-ish. Now it's so soft it's like rolling out of a ditch. When my husband lays on it I can't help but being rolled into the center and he's not all that big. Constant pain in back and hips. Mattress ends up …
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Posted by Sue
from Saratoga Springs, NY
on October 23, 2022
This mattress deteriorated so quickly. Both sides of the bed have major body impressions in it, and the center has a large hump. It's like sleeping in a pit all night long. Warranty through Mattress Firm was a complete fail. I wouldn't recommend buying this mattress or any mattress from …
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Posted by Bob
from Calgary, AB
on September 5, 2016
Initially it was comfy and I didn't sleep too bad, but far from great. Mediocre at best. After about 3 months my sleep quality declined and has continued to do so for the approx 12 months I have owned it. It now has 2 very distinct depressions in it where …
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Posted by Katie
from Central Point, OR
on January 25, 2019
Started out ok. Was soft and comfortable then the sides completely broke down, terrible durability. Don’t waste your money
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Posted by Theresa S
from Spokane, WA
on June 2, 2011
We bought our first Simmons Beautyrest less than one year ago. This bed proved to be too firm but still acquired two distinct sinkholes where my husband and I each lay. We were told to sleep on this mattress for 40 days and that then we would be able to …
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Posted by Forrest
from Chicago, IL
on September 10, 2018
This mattress was fine for 6 months. Then, the support progressively broke down. While there is little visible indentation in the mattress, it does not support you. When I lay down, my butt sinks into the mattress and flexes my lower back. Same thing happens when I sleep on my …
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Posted by Suzy F
from Boca Raton, FL
on September 21, 2013
I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". …
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by katty
from Oak Ridge, NJ
on May 31, 2017
while sleeping on this model, felt pressure on my back and hip. I thought it was the springy cools, come to find out it was a rippled layer of foam under the mattress pad. maybe the firm plush has to be broken in. the first 3 nights it was ok, …
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Posted by Marie
from Glenwood, IA
on July 7, 2018
Don't buy from this manufacturer. They do not honor their 10 year warranty on this defective mattress. I will NEVER buy another Beautyrest mattress again!
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Posted by Cindy
from Dallas, TX
on November 30, 2014
I have only had this mattress 45 days but after less than thirty days I noticed humps in the center of the king mattress as if the stuffing moved out from under me and into the center of the bed. I have a considerable shallow area where I sleep and …
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Posted by Michelle H
from San Pedro, CA
on June 22, 2016
I purchased this mattress about 8 months ago and I chose ultra firm base on when I were at the store. I chose this same brand because the one I had before was excellent. This new mattress of course offers more features than the previous one that I owned. And …
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Posted by Lawrence
from Seattle, WA
on February 13, 2018
Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State …
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Posted by Louis
from Skokie, IL
on May 26, 2021
My Experience With This Bay Spring Mattress Is Much More Than I Expected,I Adore The LUXURY FIRMNESS & It’s So More Better Than My Previous Mattress… Beautyrest Is A Highly Rated Brand!!
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Posted by Tracy
on September 4, 2017
This was the only mattress I've ever tested in a showroom that the minute I laid on it, every muscle relaxed and I was instantly sleepy. Receiving my brand new one was no different. They're wasn't any breaking in period, it was amazing from the first night. It's extremely expensive …
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Posted by Darleen
from Flower Mound, TX
on November 12, 2018
This bed is very comfortable as far as being a side sleeper and needing relief on my shoulders and hips. But...THIS BED IS HOT!! There is way too much memory foam in this bed to sleep without sweating all night. Also, because it's memory foam you get the "stuck in …
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Posted by Robin S
from Los Angeles, CA
on August 22, 2013
I weigh 190LBS and my wife weighs 125LBS. After three months of use, there is a sizable cavernous difference on my side of the bed...like rolling down a slide. This shouldn't happen after three months.
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Posted by Katherine C
from Livonia, MI
on August 9, 2014
We really liked the mattress when we first purchased it. It was soft and comfy and kept us cool. In just a little less than a year, there are 2 body imprints in the surface, and we both have sore backs every morning. We were guaranteed the mattress would last …
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Posted by Randy R
from Taylor, MI
on August 5, 2014
Doesn't fit my back. It felt alright in the store compared to the one I had. I doesn't feel overly hard, but it doesn't seem to let my butt sink in far enough to totally support my back.
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Posted by Caroline
from Cobourg, ON
on November 21, 2017
I purchased the Simmons Black Beyond Earlington Firm mattress because I thought it would help with back issues. I had knee and hip surgery in the last two years, and I find that both areas are very painful now. The mattress feels as though the springs are poking into my …
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Posted by Susan
from Scituate, MA
on January 30, 2018
If you sleep hot look elsewhere. This mattress has never been great as far as comfort. I've had it five years and have had waking/tossing and turning issues since I got it. Mainly because hot but also not so comfortable for side sleeping.
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Posted by Maureen
from Owen Sound, ON
on January 31, 2023
I am a 110 lb female sleeping alone on this mattress. Within three weeks the pillow top started to retain indentations where my butt rests. After less than 2 months I can no longer sleep comfortably on this mattress. My hips rest on what feels like a hard surface below …
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Posted by Eileen B
from Wyncote, PA
on January 1, 2012
My husband and I purchased our first foam mattress, excited about the comfort and lack of motion sensitivity. Upon delivery of our Serta iComfort Insight, we noticed a noxious odor once the plastic came off the mattress. We were told by the delivery men that it would go away by …
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Posted by Pat
from Philippi, WV
on December 22, 2015
This was a replacement for another Serta mattress that didn't hold up. After less than a year, this one is not much better. I guess you get what you pay for!!!
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Posted by Gloria
from Pine Grove, CA
on January 15, 2016
Store trial OK and firm but told it was softer from trial use. Mine would be harder but soften in short time. It has, after only one month, right in the center. Edge much firmer and more comfortable than spring area, sags at hip line on 140 lb 5' 2" …
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Posted by Brenda M
from Pontiac, MI
on August 23, 2014
This mattress is good for a guest bedroom, not for everyday use. I had to personally sleep on it for about a month and had many restless nights. It's really bad on the back and it does not have enough support.
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Posted by Barb
from Trenton, MI
on December 5, 2014
King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than …
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Posted by Cynthia H
from Washoe Valley, NV
on January 23, 2013
$2400 down the drain. Wish I could take it back burn it in the parking lot. Plus the fact its hard to lift to just tuck in the sheets its too heavy. Why is it you can take just about everything back but a mattress? After 1 week I called …
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Posted by Marc S
from Chappaqua, NY
on January 23, 2010
For a reliable, durable and relatively comfortable night's sleep, this is a good mattress.
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
We tried to save a few bucks by going with low-end Mancini's private label mattress for my kid. Total mistake.
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Hadn't heard of the brand but actually pretty impressed with quality and price for this mattress we bought for my three year old.
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Posted by J W
from Selma, CA
on February 16, 2010
Husband just bought this bed two years after we got another bed from Oak Liquidators as a gift from the inlaws. The bed Jordan EuroTop is SO comfortable. We both have bad backs and have been suffering with our old bed for two years. The bed is both soft and …
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Posted by Natalie K
from Parker, CO
on October 26, 2013
I have slept on this bed for almost 4 months and it is broken down where it conforms to my body. The dips and concaves will not recover. I weigh 150 pounds, so I'm not so heavy that this mattress should break down. It was purchased through Groupon, and they …
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Posted by Morgan B
from Trabuco Canyon, CA
on January 22, 2014
I bought this mattress for my daughter. This is the most amazing mattress EVER! Everyone wants her bed. I want this mattress SO bad for myself but can't find it:-(. If anyone comes across one don't even hesitate; BUY IT!
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Posted by Anna G
on January 26, 2014
After owning this product for a number of years, I had to take pain pills daily due to the constant pain in neck, back, head, and jaw (yes jaw!). I wake up repeatedly to numbness in the shoulder and arms. There are no support at all. Try to buy memory …
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Posted by Mark L
from Chappaqua, NY
on December 9, 2009
Slept on this mattress for years without really thinking much about it -- which is basically all I require from a mattress.
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Posted by Jerry R
from Corydon, IN
on February 16, 2010
Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.
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Posted by Keith H
on July 4, 2012
We have had our mattress for two months and we loved it from day one. No break in period of any knid, no off gassing. easy to move aound in, easy to get in and out, no movement for the other person. We have just came back from vacation in …
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Posted by Tom B
from Rockford, IL
on February 19, 2015
Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
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Posted by Don
from Castleton On Hudson, NY
on June 15, 2014
After only a few months, it started to sag. Had the inspectors come out for a warrantly claim, but they denied it since there was not a 1.5 inch sag when nothing was on it. Trust me though, when trying to sleep it was very uncomfortable. Just got rid of …
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Posted by Lynda P
from Forest Grove, OR
on May 6, 2011
I tried out the Restonic mattress in the store and bought it on the spot. It was just what I was looking for...a comfortable mattress. There is no sagging or low spots for this plus-size person. It's just like a luxury hotel mattress, but didn't cost me an arm and …
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Posted by Sandy
from Plymouth, CA
on May 21, 2014
Simmons Kitner Firm - Sags, back and neck pain - Company request that we keep it longer claims it does not leave a deep enough body impression. All you need is a 1.5 inch impression which is what ours does. You can seen more of the impression with the sheets …
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Posted by Dave
from Burke, VA
on June 3, 2014
I was expecting some resiliency in the springs with some comfort from the top padding but the springs are weak in the middle and the bed is already developing a "rut" in the middle. Very disappointed in this mattress and we'll be looking for a new one.
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Posted by Robin W
from Carleton, MI
on September 18, 2014
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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Posted by Julie
from Forney, TX
on July 9, 2015
I purchased my mattress at JCPenney. It is less than 5 months old. It has a hump in the middle of the mattress. With this hump in the middle it causes you to roll and sleep on the edge of the mattress. JCPENNEY does not want to help with this …
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Posted by Rajesh
from San Antonio, TX
on July 14, 2015
The mattress did hold up good for the first couple of months but as the 3rd month started we started feeling that the mattress was not coming back to its normal height after we would get out of the bed. Called rooms to go and they sent a technician who …
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Posted by Raymond
from Saint Augustine, FL
on July 24, 2015
The iComfort Savant Ever feel Plush felt good in the store and initially once delivered. But as nights passed the gel foam began to feel just like gel foam. Warm and gooey, rather than soft & airy. I flopped around all night and felt warm to hot at times. I'm …
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Posted by Jolene R
from Arlington, TX
on May 23, 2016
The mattress is absolute heaven. I sleep through the night. My hips and back do not hurt. (And I have had 4 back surgeries)Why didnt i do this sooner? Found this mattress at an outlet. A little scuffed on one edge. What a bargain! But well worth it's full price. …
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Posted by Darlene
from Forestdale, MA
on January 29, 2020
My husband has some back issues and I have cervical stenosis with some hip pain. We have both slept much more soundly and have woken up with minimal or no pain in the morning. We are very happy with this mattress as of date.
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Posted by Tim
from Peru, IN
on July 25, 2016
My wife and I could never decide on a matress either it was to hard for her or to soft for me. We both enjoy this mattress we both sleep great and wake up with no pains. I would suggest this to any person that has back pains.
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Posted by Tropicana
from Montreal, QC
on March 5, 2015
Do not get into buying any trump mattress, first week was good after I was in pain sleeping on this mattress. Wen two people sleep on this we tend to slip towards the middle. Awful collection. I went through so much stress, I wasn't told if I change my mind …
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Posted by Walt
from Tucson, AZ
on December 11, 2016
I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
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Posted by Julia A
from Alexandria, OH
on July 18, 2017
We bought this when I was pregnant with my firstborn. We were tired of coil mattresses not lasting very long and we loved the idea of the coil consistency with the air chambers to help fluctuate how much support we wanted. Isleep had both the longest warranty in the mattress …
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Posted by Paul
from Annandale, VA
on August 4, 2016
This mattress completely met all our expectations. We were a little hesitant at first to buy a mattress online, but the experience was great! We may never buy a mattress in a store again. I have really bad back pain from years of working out (probably using bad form) and …
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Posted by Kattie
from Martinsburg, WV
on April 3, 2017
I'm the princess and the pea character. I loved the mattress for almost 2 years. After that, there has been a sink hole in the center of the mattress. It is slightly noticeable to look at. My partner and I sink toward the center at night. Neither of us get …
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Posted by Joe
from Westminster, MD
on July 17, 2017
Haven't even had it a year and we have swells. It was rated a firm mattress. Cannot get it replaced because it has a couple stains on it. I guess we didn't read the fine print!! They "reserved" their right to not offer a warranty replacement. Complete waste of money!
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Posted by Sandra
on July 31, 2017
Feels great the minute you lay down till it is time to get up no matter what position. No more pain. I would highly recommend!
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Posted by Virginia
from Dudley, NC
on August 4, 2017
First of all, I would never again buy a mattress that isn't double sided since there is no way to ever reposition it to allow the trough to be corrected. I weigh about 140 and my husband weighs around 200. The indentations from where we sleep are so defined that …
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Posted by Ulieli
from Salt Lake City, UT
on June 15, 2023
Prior to getting this mattress, we went through two other mattresses with in an 8 year span. First one was a pillow top and the second one was a regular innerspring. The pillow top ended up being too soft and then lost it's shape with a big dip after a …
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Posted by Roberta
from Broomfield, CO
on November 14, 2017
This mattress is very very comfortable, we like very soft mattresses and this one feels like it hugs you. Compares to very high end mattress quality, but not the high end price.
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Posted by MR
from Highland Park, IL
on May 17, 2023
We had been very satisfied with our previous mattress, and wanted to order new mattresses for the kids. But Lifekind is having horrible supply and delivery issues (yet keeps having sales even though they are months behind fulfilling current orders.) We are coming up on 6 months since we ordered …
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Posted by Tom
from Steilacoom, WA
on January 22, 2017
Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled …
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Posted by Sharon
from Alvord, IA
on December 21, 2017
It is helpful that we can each adjust the firmness if the mattress to sit out own personal preference.
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Posted by Matthew
from Etters, PA
on February 23, 2018
This is a great mattress. I currently have this set for a soft setting. The mattress is warm, even though we have the heated mattress pad, rarely use it when I'm sleeping. My partner loves the bed, its soft and warm enough for her. The assembly was easy.
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Posted by Will H
from Flat Rock, MI
on April 5, 2017
I expected the bed to be warm and cozy. It was freezing and made my back hurt. It was freezing every night. I had to place TWO heavy quilts over me to keep warm. And even then I never was as warm as I was with a light sheet ontop …
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Posted by Jay
from New York, NY
on December 8, 2017
I had this mattress for 4.5 years when I was sleeping mostly by myself. This is a queen mattress. However when I am sharing the mattress with someone, it's a little too soft for us. The dent on the heavier person is large enough to make the other person uncomfortable. …
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Posted by elizabeth
from Bethesda, MD
on December 24, 2017
mattress failed within months sags in the middle feels like sleeping on a hillside with your partner trying to not crash in the middle store where purchased refuses to hear my complaints tried to get used to mattress to no avail stay away
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Posted by CHRIS B
from Marina Del Rey, CA
on January 22, 2018
Bought the mattress even the stupid protector. When we received the mattress the law label was not on the mattress. The mattress bubbled up and did not lay flat. As newly married did not have expenses to buy a completely new mattress. Sit n sleep did not help us one …
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Posted by Jonathan
from Leander, TX
on February 17, 2018
I ordered a replacement bladder for one side of the bed. It is now 1 month and I am still sleeping on the couch. I have spoke to 4 diferent people there, 2 said the part was about to be shipped out, 1 said they were going to send a …
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Posted by bruce
from San Antonio, TX
on March 10, 2018
I have talked to the Serta Rep several times about my mattress and she was worthless so I will never buy a Certs again!
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Posted by Heather
from Deltona, FL
on March 18, 2018
We had the same mattress for 10 years and decided it was time to get a new mattress. We went into Hudsons Furniture and they had a whole new computerized bed selector to help us purchase our perfect mattress. We were given a choice of 3 different mattresses and picked …
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Posted by Wayne
from Greer, SC
on September 20, 2018
We bought this mattress because our sales person spoke so highly of it. It slept good for a few months. Then we began to have this roll off the side feeling. We have had the dealer look at it on 2 occasions with absolutely no follow up after they leave. …
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Posted by Beverly
from Waukegan, IL
on June 12, 2018
Unless you like sleeping in the equivalent of Death Valley, DO NOT BUY THIS MATTRESS! And just for the record, I'm a 5'7", 165lb. female, sleeping solo about 60% of the time I've owned this mattress...just saying.
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Posted by Rob
from Danville, CA
on July 26, 2018
Outstanding mattress that was everything we hoped for... and more. Truly a delightful experience sleeping on my Dream Cloud
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Posted by Hamilton
from Fair Play, SC
on October 1, 2018
Mattress has a 10 yr warranty. We will be contacting Serta to see what if anything they are willing to do for us. It's gotten to the point where we are NOT sleeping well and are backs are both hurting us. For the money we spent we are very disappointed …
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Posted by Mimi
from Cumming, GA
on July 11, 2018
I did a lot of research to find a really good mattress for a change. What is available these days, at any price, has been disappointing. Our last three king mattresses have been at least $2500 each and we have tried Simmons Beautyrest, Sterns and Foster, and Sealy. All were …
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Posted by Kim
from Chandler, AZ
on January 26, 2019
This doesn’t feel like the mattress in the showroom. I tried it out twice in the showroom for about 20 minutes each time. This is firmer and a bit lumpy. Not that comfortable. Sometimes my hips hurt when I wake up in the morning. My other bed is a Serta …
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Posted by Andrea
from Gardnerville, NV
on February 24, 2019
There should be laws against lying mattress companies. I purchased this bed and within 6 months it was failing but not ENOUGH for the warranty to be valid. These people are crooks and so are the dealers that sell them. I wake up with headaches and pain everyday because of …
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Posted by Bob
from Hershey, PA
on March 1, 2019
The vendors who put the mattress together were very nice and accommodating. This was their first time putting together an ISleep bed and had to constantly contact ISleep support for assistance which took them over a couple hours to get the bed completely together. Otherwise, the bed itself is excellent.
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Posted by Louise
from Lorraine, QC
on March 4, 2017
We were just about to purchase a regular type of mattress with an European top so I would not suffer from pressure points on my hip. And then tried the Technogel Estasi, we were then convinced about it's comfort and quality. I wish we could have bough the Vivo (top …
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Posted by Terry
from Conway, AR
on March 11, 2019
This has been an extremely good mattress but my husband is a large man and has worn the sides so that it feels as though we are falling off the bed. The middle of the mattress is still in excellent condition. I want to purchase the exact same mattress again …
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Posted by Liz
from Vegreville, AB
on March 30, 2019
I could not find my receipt so no one would help us with this nightmare of a bed. I have spent thousands of dollars on chiropractic and massage due to shoulder and neck pain. I changed my pillow several times, this bed has never been comfortable. Finally picking up a …
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Posted by Jason P
from Asheville, NC
on April 21, 2019
As a Chiropractic physician, I have been exposed to numerous mattress styles, philosophies, materials and gimmicks. The iSleep is without a doubt the most supportive and comfortable bed I have ever slept on. It truly does cradle your spine. My wife and I feel well rested and ready to face …
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Posted by Dwayne
from Wadesville, IN
on May 3, 2019
As a Chiropractor I highly recommend the Isleep beds, for the cost and customers service it's the best bed and value out there. I have been recommending the air adjustable beds for years because as our sleeping preferences change, the bed can change to meet our sleeping needs. Dr Dwayne …
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Posted by Merrill
from San Diego, CA
on May 19, 2017
17 years ago my wife and I purchased an air bed from iSleep and from the first night absolutely loved it. It never exhibited the behaviors other beds do over those 17 years. A few months ago, however, one of the air chambers finally started to lose air. I contacted …
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Posted by Allison
from Pikeville, KY
on September 17, 2019
Restonic is a great brand! I had a much more expensive mattress before this one. My previous mattress was over 3,000 and I think all I paid for was the big name. I sleep wonderful on my new mattress!
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Posted by Rob
from East Amherst, NY
on January 18, 2020
This is the most uncomfortable mattress I have ever slept on. I am returning it. NEVER buy this bed!
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Posted by Judy
from Pioche, NV
on December 28, 2019
Never Paula Dean (Serta) again, after 4 years I have flipped over to flat side and put memory foam on. Let's hope this helps this bad mattress
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Posted by Karen
from Livonia, MI
on June 16, 2020
I noticed a horrible smell on the mattress as soon as we slept on it. I washed the mattress pad and sheets so I know it was coming from the mattress. Sore throat started for two nights and I came down with the worst sinus infection I could ever have. …
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Posted by Karen
from Livonia, MI
on June 19, 2020
We have had this mattress for 2 weeks, after sleeping on it first night I woke up with sore throat and the smell was horrible. I aired it out for a day. Put mattress pad on and sheets, smell still horrible. I'm getting sicker. Washed everything on mattress again and …
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Posted by Nathan
from Amherst, NH
on August 12, 2020
It’s a quality product made with natural materials, like wool and cotton. It sleeps cool without that weird cooling gel. Yeah its inner-spring... best for activity with your significant other... similar activities on a foam mattress are just not as fun. We’ve had a high-end adjustable air mattress and one …
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Posted by Sue
from Wrightsville Beach, NC
on August 21, 2020
I had a previous latex mattress for 30years and never had a problem. This mattress was excellent at first but after 5years it began to sag or sink on my sleeping area. After 10 years it is now almost one and one half inches sagging. Plush beds will not warranty …
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Posted by Caitlan
from Jamaica Plain, MA
on September 4, 2020
DO NOT GET THE PLATFORM. I have received 3 platforms from this company within the 3 months I had ordered the mattress. The platforms are not stable and are made of cheap materials and WILL break. Be wary - after 50 days, they won't refund you. That being said, I …
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Posted by Ted
from Rome, NY
on March 3, 2021
From looking at the Estate 7000 diagram on the web site it looked plush and if anything on the soft side. When we got the mattress it was anything but soft, so be careful when purchasing. I do believe it is a very well made mattress and am disappointed it …
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Posted by Ende
from Ringwood, NJ
on May 5, 2022
Lux Estate Cassatt Plush pillow top mattress feels a little foamy. Also this mattress isolates heat a little bit even though it has so many cooling features in it or at least that’s what the marketing department of Stearns and foster wants you to think like every other mattress manufacturer. …
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Posted by Debbie
from Four Oaks, NC
on August 29, 2021
This is my 2nd Sterns & Foster luxury mattress over a 20 year history. This mattress(Airedale Luxury Plush Euro Cal King) is like sleeping in plush cotton Heaven. I've had my 2nd mattress for 5 yrs and you can barely see the difference from when it was brand new. We …
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Posted by Louise
from Norfolk, NE
on October 5, 2021
Didn’t know a mattress could be this comfortable! Wanted a traditional innerspring mattress (recommendation of PT, foam-type mattresses maintain maladaptive body positions). Also wanted just a little bit of cush for our aging bodies. This was the perfect find! Can’t count the number of times we’ve said “we love our …
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Posted by Carol
from Pueblo, CO
on December 1, 2020
I miss my Vera Wang. It was getting old depression in fanny area so I thought better get a new bed. This Vera bed was discontinued so I purchased a Stearns & Foster, worse bed I have ever had! With the Vera bed I looked forward to going to bed. …
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Posted by andy
from Irvine, CA
on September 7, 2022
Aireloom Pershing Luxetop Firm, is the most expensive mattress ($7,000.00) We’ve ever bought. This brand is a total ripped off! We’ve had the mattress for less than a year and it’s completely sagging on both side of the bed (huge mound in the middle!) of our Cal-King. We bought it …
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Posted by Donna B
from Collinsville, IL
on November 13, 2022
I like my new mattress. I hope I never fall out as it is very high
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Posted by Barba
from Chelmsford, MA
on July 31, 2014
We have had this bed for over a year. My husband and I have both have back and neck problems. We paid 2,000 for this mattress. We can't afford to replace it! Worse mattress ever!
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Posted by Lydia s
from Wernersville, PA
on January 21, 2018
This is the worst mattressive ever sleptob felt like sleepingon cement my carpet is more comfrontable
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Posted by Mel
from San Leandro, CA
on December 25, 2021
I have absolutely hated this expensive bed after giving birth. It’s waaaay too soft for me and aggravates my back pain. When I wake up and sleep on the bed, it makes me not happy. I choose to sleep in the living room on the couch because it the firmness …
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Posted by Belinda
from Glen Allen, VA
on July 5, 2019
I purchased this bed on the fact that it's supposed to be plush. Plush usually means soft ( so I thought) this is one of the worst purchases I've made. Unfortunately I can't return it so I'm stuck with a slab. "Disappointed"
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Posted by Karen C
from Millbrae, CA
on February 11, 2010
Solid purchase with super comfortable pillowtop. Bought this from the westin hotel group. I don't think the one at home is quite as comfortable as the one in the hotel but it could be becuase we didn't buy the hotel bedding as well. My friend got one too and she …
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Posted by Aquarian R
from Potwin, KS
on September 17, 2013
I'm a technology consultant and I travel the world. I have slept in more strange hotel beds than I care to count. That I opted to purchase a heavenly bed in my own home is no accident. These beds were designed to withstand the hardest use of bed - kids …
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Posted by Ann
from Buckeye, AZ
on August 20, 2014
We paid a lot of money for this bed and it is the worst bed I have ever slept on. I wake up every morning and have to take an advil because my back hurts. There is also a lump down the middle of the mattress between me and my …
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Posted by John
from Manchester, MA
on July 1, 2017
This mattress was not expensive and was bought without much research-it is the best mattress I ever owned. Where can i buy a second one?
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Posted by Ryan
from Mesa, AZ
on May 23, 2016
They said it was new with a 10 year warranty. The bed edge is bulging out and has body indentation on one side. They sold me a floor model and when I tried to use the warranty they denied it.
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Posted by Lisa R
from Sunnyvale, CA
on August 23, 2016
We bought this mattress for our guest rooms, and just recently started sleeping on it ourselves since our own mattress needs to be replaced and I was experiencing back pain. It is a fairly firm mattress, but it is very comfortable for me, and my husband likes it, too. I've …
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Posted by Hien
from Frederick, MD
on May 22, 2017
It was very soft. After one night of sleeping, you can see the spot that you sleep in got a little sagging compare to other spot. How do you expect it to last 10 years? After 1 week, my back hurt so badly every time I wake up. The pain …
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Posted by Dustin
from Orange, CA
on February 12, 2018
Initially the mattress was great and comfortable, after about 18 months the body depressions on the mattress developed. This occurred on both my side (250 lbs) and my wifes side (140 lbs). The body depressions became so bad that I developed back pain from it. At about the 3 year …
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Posted by Jeff
from Milwaukee, WI
on January 31, 2019
First week or 2 the mattress ahs too conform too your body. Its very comfy
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Posted by Tammy
from Dunkirk, NY
on May 25, 2019
The topper on this mattress is completely useless. It compresses down to a hard surface. Your body sinks in until you hit the hard mattress, so you don't get any pressure relief while laying on your side. It also provides no back support. Honestly the most uncomfortable mattress I've slept …
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Posted by Kathy
from Nashville, TN
on March 5, 2019
We decided on this mattress because we had a wonderful night at a Quality inn hotel and the salesman at Mattress King believed the Briana would be a close match. It started out being really firm and soon, back problems, shoulder and arm numbness and there was no where on …
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Posted by Romane
from Silver Spring, MD
on July 31, 2019
This is obviously a defective product. for the amount of money that I paid for this mattress, it should not roll up into one big ball (gel or supporting material). This is very unacceptable and should come under the title of "Defective Product". I have owned this mattress for 11 …
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Posted by John M
from North Wales, PA
on February 19, 2011
Purchased King mattress and box springs from Mattress Expert online for a great price of $1225.00. It is important to note that Simmons redesigned the World Class model in 2010. Bed has NXG memory foam and latex. The plush firm feels great, very comfortable and has the stronger coil guage …
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Posted by Scott
from Colchester, VT
on July 10, 2016
2000 dollars for a matress that lasts 4 years. The quality of Simmons has really gone down hill quite significantly. I weight 165 lbs and the matress has impression worse than the cot in my deer camp. It very sad to see such poor quality for something that is made …
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Posted by Chloe
from Easton, PA
on March 25, 2018
It's not like the plush, soft pillowtop that we slowly sunk into at the store. This bed is firmer than our expectations. We feel the hard surface just under the pillowtop and we already have divets in our sleeping areas. We've had it just over a month.
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Posted by Tony
from Allentown, PA
on November 14, 2020
Purchased a Simmons Worldclass Bridgewater Queen mattress a couple years ago. Salesman convinced me that this is the product for me since I'm a little over 200 lbs. It's lost all support. Even added a foam topper - no measurable improvement. The sagging wakes me up in the middle of …
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Posted by Jeff
from Omaha, NE
on April 26, 2022
Here I am thinking about buying a new mattress. Why? I really don't know but my mattress is 15+ years old. BUT, I love my mattress! It is a Simmons Cal King Roselle. I turn it once a week and I don't think I've missed a week in 15 years! …
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Posted by LB
from Alexandria, VA
on December 29, 2017
After using for 3 months, this mattress started sagging.
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Posted by karen
from Luray, VA
on March 24, 2018
I bought 2 of these mattresses about a year and a half ago. One for myself and one for a cabin rental. My mattress is not comfortable and I can feel every spring. My shoulder and hip are in constant pain. The other mattress in the cabin has a large …
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Posted by Kimberly
from Staten Island, NY
on January 1, 2018
I’ve had this mattress for less than 2 years and the pillow top feels like im sleeping on a hammock. I wake up I’m constant neck/back pain and toss all night. When my Mother visited and slept in my bed, she said my mattress was old and needed to be …
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Posted by Gail M
from New Smyrna Beach, FL
on December 10, 2021
I sampled and ordered an ultra plush mattress. This mattress is so hard you can barely even make a dent. Since purchasing this mattress I have developed sciatica, lower back pain and neck pain. The local store was helpful and sent to totally unqualified men to check the mattress. My …
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Posted by Patricia
from Lincoln, CA
on August 4, 2017
We are light - 120 and 180 lbs, but body heat causes excessive sagging and we wake up too warm during the night. Hard to roll over because of sag, which is gone 30 minutes after arising when gel/foam springs back. Worst Simmons mattress I have ever slept on Beautyrest …
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Posted by Danny
from Humble, TX
on September 8, 2016
This is a really nice, sophisticated mattress that has thousands of coils, memory foam, and feels awesome! I would suggest trying this mattress at Mattress Firm or wherever, along side a 100% memory foam bed. It's much easier to switch positions on this hybrid than a total memory foam mattress, …
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Had to buy a california king size mattress and box spring when my queen size box spring wouldn't fit up the stairwell of a new house (king's have 2 twin size box springs-who knew?). Buying a mattress is worse than buying a used car. Even though I enjoy negotiating a …
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Posted by M
from Wayne, NJ
on April 12, 2015
This was soft and has 'a thousand' coils. It sinks, it's very hot, and it's too hard/quicksand feeling while being 'too soft' on top. So you feel the 'hotdog' sensation of an old mattress from day one. Never had back pain -EVER - before this mattress. It hit the pressure …
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Posted by Natalie H
from Herriman, UT
on April 15, 2018
This mattress is supposedly rated a 9/10 for softness. Hips and shoulders hurt, shoulders fall asleep. I toss and turn and so does my husband. Definitely not a soft, plush pillow top like we wer hoping.
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Posted by Susan
on March 15, 2019
Within a couple of years owning this mattress and base, the side collapsed. The manufacturer’s response was excellent and it was fixed... for a time. Now the side has collapsed again with approximately five years use. Far too expensive for such a short turnaround of mattresses. I will be looking …
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Posted by Eleanor M
from Houston, TX
on October 30, 2012
If 2 firm at 1st, get on bed once per day & roll from pillow end to foot end. I still believe in turning mattresses (not flip, but turn). Hoping this bed will last at least 15 years. Love the firmness.
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Posted by Sana B
from Troy, MI
on August 13, 2014
I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000
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Posted by Elena P
from Jackson, NJ
on September 23, 2012
I will never by S&F again (and I was a fan for years)! This mattress sagged immediately (I am not a big person) and I am in horrible pain because I refused to believe that S&F had "sunk" so low... so I tried everything under the sun (multiple mattress toppers, …
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Posted by Jose T
from Lexington, KY
on March 6, 2013
This pillow top memory foam was great for the first 5 or so months. Then the mattress began to sink and sag and became increasingly worse. Not its barely bareable to sleep on.
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Posted by Laura B
from Mc Gregor, TX
on December 21, 2011
The first week we owned this bed, there were 2 body shaped divots where we slept. Someone told us it would even out over time, so we waited. When my back pain became intolerable, I called the store where we made our purchase, DUBOISE IN WACO, TX, and they wouldn't …
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Posted by Jen L
from Paragould, AR
on September 18, 2012
When we bought this mattress set it was supposed to have a 30 yr war. and we were told that the full war. was good for 5 yrs then it would be prorated. We have had this bed for a little less then 4 yrs and in the middle it …
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Posted by Brennen A
from New Iberia, LA
on October 3, 2010
I hate Serta beds!!!! My parents brought me a bed that had the Serta name brand on the label. I did not feel the pain until just a few weeks ago. Now, I wake up in pain, and the wheels that comes with the bed had came apart already. I …
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Posted by Steve J
from Colchester, VT
on March 20, 2011
Waited 4 months before rating. Can say the mattress is a great find. We wanted 100% latex and found this to be a very good buy and very well built. No fillers just latex. We looked at all the brands and thought this was by far the best deal. 4 …
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Posted by Angela M
from Devils Lake, ND
on September 23, 2011
My husband and I have fallen in love again, with our mattress!!! My husband sleeps very hot, with the Icomfort he is no longer waking up sweating. The mattress cradles your body in all the right ways. It is worth every penny!!! We recommend this mattress to everyone we talk …
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Posted by Tiffany M
from Fountain Valley, CA
on June 6, 2013
This bed does not support, and I only weigh 130. It's not like I weigh that much excuse the sagging in this bed. It settles in so low after only a year. I was only 28 when I found out about the scoliosis and was told that it could be …
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Posted by Virginia A
from Belleville, MI
on August 6, 2014
I love my mattress have no complaints but can't keep the kids out of it
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Posted by Crystal
from Zebulon, GA
on March 5, 2015
I have only had this bed one night and it made a mountain where I sleep I slept maybe 6 hours and got up come back to bed went to go wipe the sheets with my hand and notice a lump pulled the sheets back and their was a huge …
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Posted by Ray
from Hollywood, FL
on July 29, 2015
it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an …
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Posted by Monica
from Perrysburg, OH
on December 29, 2016
After about a year this mattress was like sleep in a hammock rolling into the hole. I called the store they sent an inspector out who had me put a bath towel under the sag and said the sag had to be deeper! Very disappointed no more Sertas for my …
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Posted by Tamara
from West Palm Beach, FL
on July 2, 2016
I splurged on this mattress, and went for the plush pillow top... Less than a year later I noticed I always roll to the middle of the bed. Now I can no longer fall asleep without putting pillows under me as it feels like there is no support and I'm …
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Posted by Robert
from Issaquah, WA
on August 4, 2016
I searched for months after moving back from 10 years overseas. In Asia beds are very hard and uncomfortable. I went to all major chains and this store in Issaquah, WA had best salesman ever. Came in at least 6 times and my ultimate purchase was my Restonic. It's been …
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Posted by Michael M
from Warren, MI
on August 6, 2014
If purchasing for 2 people to use, make sure the firmness sill be agreeable to both.
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Posted by Bristel B
from Lake Orion, MI
on July 29, 2014
I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle …
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Posted by Mark J
on May 10, 2013
Make no mistake this bed is quite firm at first. There is a reason Serta wants you to sleep in it for at least 30 days prior to return. However, if you have back pain and are looking for support and comfort look no further! I've had back pain for …
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Posted by D R
from Schenectady, NY
on May 12, 2013
I hope I don't eat my words but that was the best night of sleep I have had in quite some time. My wife and I have been married for 20 years - our old mattress was 16 years old and a high-end expensive one when we bought it. We …
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Posted by Jay N
from Woodridge, IL
on January 31, 2011
I am 6 years into a 10-year warranty. SImmons voided my warranty because of a stain that had absolutely nothing to do with the quality of their product. The mattress dips and hurts my back. Be aware they do not honor their warranty unless the mattress is pristine. No matter …
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Posted by Surf T
from Spring Hill, FL
on August 7, 2015
Got this to replace a king coil plush that was too soft. Got this and I'm not disappointed with the quality at all. It's a bit firm but really supports well and evenly. Would recommend this mattress.
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Posted by John
from Lincoln, NE
on March 31, 2023
I had never spent the money to get any kind of quality out of a mattress so I was a bit hesitant but looking back at it I would do it all over again. My body feels so much better during the day. I actually get good quality sleep and …
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Posted by Della
from Limerick, ME
on April 23, 2023
I bought this mattress with the furniture store knowing it was going on a fully adjustable bed. I bought the complete bed from them. This mattress does not bend good when bed is raised! It gets lump across the mattress and now the it is permanently lumped. I would not …
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Posted by Steve
from Arlington, TN
on April 25, 2017
My back pain went away after a few nights sleep. And has stayed away since then
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Posted by TC
from Forest Hills, NY
on June 5, 2017
I didn't realize how bad it had gotten until I slept over at a friend's house...she had a Serta Perfect Sleeper, and it was an epiphany in the morning. I went to sleep without tossing and turning and woke up supported and pain-free in my shoulders, back and neck. I …
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Posted by Bill
from Chesapeake, VA
on July 21, 2017
I have occasional sciatica problems and the mattress supports my back to help alleviate that problem. In addition, we have the base that raises and lowers the head and foot of the mattress. Sleeping on the stomach is not a good position for sciatica. When I raise the head of …
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Posted by mike
from Erie, PA
on May 10, 2017
Posted by Bonnie
from Fairfield, IA
on June 29, 2017
Posted by Jenny
from Minneapolis, MN
on December 23, 2017
I weigh 130lbs, 5"4 and my husband weighs 190 lbs. We aren't big people. This mattress felt great for the first year and then completely started sagging, particularly on my husband's side. It's been just shy of three years and we wake up every morning with back pain. The dipping …
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Posted by J.
from New Palestine, IN
on March 20, 2018
We are just going on having the mattress for one year and the surface dips in many places, not just where we sleep. I would not purchase again or recommend to anyone else.
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Posted by Brenda
from Bastrop, LA
on March 9, 2018
I thought because it was Resonic and a Hybird mattress I was getting quailty, instead am not satisfied with this mattress at all. I been sleeping down in a sink, a hole so to speak. My husband also is complaining about this mattress.
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Posted by Melissa
from Renton, WA
on October 3, 2017
Extremely happy with this mattress. Overnight guests always comment in the morning how comfortable it is.
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Posted by Joe
from Bristol, CT
on November 24, 2017
5 years old and loving every minute of it so far.
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Posted by Tim
from Alexandria, VA
on November 24, 2017
I got talked into getting this mattress vs a better known memory foam mattress. This mattress has always been too soft but after the first 12-18 months its like trying to crawl out of a hammock. I cannot recommend this mattress in any way. Poor support and extremely poor endurance. …
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Posted by John
from Bella Vista, AR
on November 14, 2017
Do not use the side straps for lifting the heavy mattress. We did (and barely cleared the box springs), when two of the straps broke away from the mattress. I called my dealer and was told that they were for ornamental purposes only. I felt really let down.
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Posted by Julia
from Minnetonka, MN
on January 27, 2018
This was an incredibly expensive bed when we bought it, and took years to pay off. It was fine for several years, and I loved how cozy it felt climbing in each night. I don't sleep hot, so I've never had issues with it being too warm over the years. …
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Posted by Kristen
from Honolulu, HI
on March 19, 2018
Worst purchase! Horrible company! Warranty is a joke! Lost it’s support within a few months.
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Posted by Margaret
from Dekalb, IL
on October 30, 2019
Comes with a winter cover you can remove if you sleep hot. Tried all the rest of the mattress on the market nothing compares to technogel for me, love it! I have bursitis in my hips and wake up pain free most mornings a total game changer for me!
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Posted by Deborah
from Denham Springs, LA
on June 20, 2018
After 90 days on a Tempurpedic Flex Supreme Breeze, I returned it and bought the Stearns and Foster. Nothing against Tempurpedic, but the Flex was not firm enough for me. The off gassing was horrible and continued for months. The Stearns and Foster Luxury Firm is perfect for me. I’m …
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Posted by Kim
from Newton, NH
on July 8, 2018
Let me first start by saying I am not one to spend my time writing reviews but I could not let this go. Do not buy this overpriced, poor quality mattress. After a few months the mattress loses all support. In the middle to the point where you sink into …
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Posted by Michael
from Charlotte, NC
on July 15, 2018
For the cost of this mattress I am extremely disappointed. I have had this for two years and have replaced it this weekend. Cannot flip and rotating does nothing. I end up feeling like I an in a hole in the center of the bed. The worse bed purchase I …
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Posted by jim
from Fenelon Falls, ON
on July 30, 2018
We purchased thinking this was firm, the purchase was for our summer lakefront used on weekends. It started breaking down at 8 months the Brick had a warranty of 6 months.They told us that we would have to go to Serta.They wanted us to take photos and go through lots …
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Posted by Brenda
from Roseville, CA
on December 14, 2018
after two years, this mattress is completely gone, one person sleeping on it and it like your sleeping in a whole. SERTA does not honor their warranty don't buy
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Posted by Chad
from Madison, WI
on December 28, 2018
I have owned the purple mattress for a little over a year. It is permanently swayed, both on my side (210 lbs.) and my wife's side (110 lbs.). There are limited options for rotating this mattress, so there's no way to even it out. We also purchased the purple bed …
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Posted by Ardith
from Mobile, AL
on January 3, 2019
We had high hopes for this bed but the pillow top buckled and shifted and leaves indententations where we sleep. Not even a year old, worst mattress we have ever slept on.
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Posted by Andrea
from Saint Louis, MO
on May 30, 2019
Bed offers no support. Numbness in back, neck arms every night!. Serta doesn't stand behind their product. Macy's offers no assistance.
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Posted by Jamie
from San Diego, CA
on October 6, 2017
Of the hybrids I've shopped around for, this is the perfect mattress for myself. The Sapira has a nice softness due to the layers of foam, though has a nice solid bounce and support due to the springs. The thing I love most about this mattress is how substantial it …
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Posted by Bill
from Raleigh, NC
on May 24, 2019
After forty years on a water bed this is much better for me
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Posted by Linda
from Kingman, AZ
on July 1, 2019
I'm not 100 percent satisfied, although I really can't put into words why. What resonates with me, though, is if I had to send it back, I would fight it. So all in all, a good mattress. I was sick with flu-type symptoms right after we received the mattress, and …
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Posted by Kay
from Newport, RI
on June 19, 2019
I thought this bed was extremely comfortable when I purchased it for a relative. They slept on it for a year then I took it and after several months I developed severe back pain which lasted for months until I moved to another home with a better mattress. When I …
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Posted by Merv
from Canyon Country, CA
on February 24, 2020
Good at first - cool. After several years mattress not as firm - lumpy in spots.
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Posted by Michelle
from West Palm Beach, FL
on February 11, 2020
On 05/01/208, we had the Oceano Mattress delivered to us, and we absolutely loved it the first year. The mattress is advertised as the #1 rated luxury with a medium-plush feel. Thirteen months later, the mattress lost it's medium-plush feel and became uncomfortably soft to sleep on. Not only that, …
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Posted by Ole
from Arvada, CO
on February 23, 2020
When we started using this bed we immediately found that we woke up with no memory of turning, moving or feeling anything than pure joy. It almost felt like being "not born yet" floating inside your mother. We bought this bed because I had a lot of back problems and …
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Posted by K
from Maynard, MA
on February 23, 2020
Had no idea what a difference the right mattress would make from the moment I lie down.
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Posted by Monte
from Surrey, ND
on March 16, 2020
I thought that Stearns and foster would be a major step up. But it has turned out to be a total disappointment. Never again will I purchase another Stearns and foster. I will be replacing this one soon. Glad to see it go.
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Posted by Junie
from Ann Arbor, MI
on May 13, 2020
Horrible mattress! Got ripped off by used cars salesman mattress guy!! I’m not rich so I am stuck with this piece of crap til I can afford a new mattress but very detrimental to my health!
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Posted by Teddy
from Beverly Hills, CA
on June 28, 2020
Because it's a euro top you can't flip. Which has caused excessive 1.5 ' dips in the mattresse. Even with pictures and complaints to the manufacturer they stated it was normal. I dont think a "w" pattern in a 3 month old bed is acceptable for that price. Basically once …
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Posted by Richard
from Youngstown, OH
on May 10, 2019
Like trying to sleep on a beach ball wanting to roll out of the bed.
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Posted by Christine
from Astoria, NY
on November 13, 2020
I've had this mattress for a little under 6 years now, and it has help up OK but I've always needed to use a think mattress topper and it now it completely collapsed in the middle.
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Posted by Herb
from Indianapolis, IN
on December 12, 2020
Have had mattress less than a month, Im a side sleeper, now having shoulder issues. Reviews Im seeing now say for person 130 pounds and under. So if youre looking to spend $1000 on a bed for your kid, this might be the one.
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Posted by LD
from Detroit, MI
on July 14, 2021
I am really enjoying the Euro foam top and edging - I've had mattress almost two months. Ordering online, I am happy I chose the Euro 9 over plain or pillow-top options. The Euro foam cover gives nice feed-back and finishing. As foam mattress get smushy and cave-in faster then …
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Posted by LD
from Detroit, MI
on December 11, 2021
Purchased this mattress from MF. Within five months of nightly sleep (single person) the mattress developed a huge indent crater the length of my body form! Sides broken down. Tracked sleep quality diminished over time of ownership of this mattress compared to my traditional mattress. Turned mattress and now have …
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Posted by Aaron
from Brainerd, MN
on May 23, 2022
As a Doctor of Chiropractic, I’ve been wading through dozens of brands trying to find the right fit for myself, family, and patients. I stumbled across the iSleep and the questions I had were welcomed and answered immediately upon contacting them. We’ve been sleeping well for months and I’ve finally …
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Posted by Sue
from Deerfield, NH
on June 3, 2017
Sags on each side, hump in middle. Ridiculous.
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Posted by Paul C
from Houston, TX
on June 30, 2017
I bought this after testing it in the showroom and it was very soft and felt like laying on a cloud. I got it delivered and set up. It felt like sleeping on a sandbag. I kept it for 2 years trying to break it in and moving the mattress …
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Posted by John
from Plano, TX
on August 6, 2018
Needed something that could feel good, while supporting my weight. I tried several foam mattresses and my butt sunk into the memory foam with them, but not in the Aubrie. It had a distinct smell when it first arrived, that dissipated after week. It's definitely a firm mattress, but with …
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Posted by Jill
from Fort Collins, CO
on April 20, 2019
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
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Posted by Gary
from New Baltimore, MI
on February 21, 2020
Supposed to be plush but its too firm and causes back pain. Also, forget about side sleeping.
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Posted by Rochelle
from Fountain Valley, CA
on March 11, 2020
The floor sample was sooo awesome. ordered one. Have not got a good night sleep in three month. The smell is so bad! I feel this mattress is cause me to be sick. I wake up in pain and headaches. Plus the bottom from moving it around already ripped. Cheap …
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Posted by CONNIE L
from Upland, CA
on December 28, 2017
I had hoped for more support and that it would last more than 6 months. I have thought seriously about getting it evaluated for warranty replacement. It is saggy. I will try sleeping on the other side (rotate) first.
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Posted by Joe
from Brooklyn, NY
on March 20, 2020
This has to be the best best value for money bed on the market. Super comfortable with excellent support!
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Posted by Debra S
from Surprise, AZ
on June 25, 2013
I purchased this Queens sized pillow top bed in Aug of 2013, and within months the pillow top sagged completely. Called the warranty office, and they sent someone down to measure the amount it sagged. Now, only the pillow top sagged, which is only 2 inches. I was told, it …
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Posted by Vipul J
from Saint Joseph, MI
on August 29, 2015
Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
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Posted by Kristi
from Mapleton, MN
on October 18, 2020
We have had this mattress for 7 years with only kids sleeping in it (8 and younger). There is no support left in the middle and it has sagged in the middle so much. It is no longer a good bed. Way too much money for what you get.
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Posted by Ron
from Kennesaw, GA
on July 13, 2015
I am now on my second bed in 7 years. The NXG 250 Simmons Bed. The sidewalls fail. They cave in. Both beds have done this within the first three years. It only happens on the left side. I only weight 204 so it's not like a weight issue.
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Posted by Mir N
from Brookline, MA
on December 8, 2016
With fibromyalgia and joint problems, I need a very plush mattress to avoid pressure points but I still need good enough support to provide proper alignment. I was very hopeful about this mattress and for the first few years it performed very well. Got it in January 2010. I wish …
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Posted by Marie
from Montreal, QC
on July 2, 2019
I agree with every other negative review: This mattress is a piece of s***. It hasn't even been a year since we bought it, and I already feel like I have zero back support. I cannot fall asleep on my back with this mattress and I wake up with back …
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Posted by Nicole
from Pageland, SC
on September 12, 2020
This is the replacement mattress from mattress firm. Upgraded last time. Now 4 yrs with mattress and same problem as last, and simmons will not honor 10 yr warrenty
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Posted by Dan
from Sherwood Park, AB
on August 8, 2022
The mattress foam edge on my side has bulged out indicating it has no lateral strength. I'm worried the containment for the coil springs will begin to fail by also slumping sideways and cause loss of suppport. I've experienced numbness in both arms since using this mattress for the past18 …
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Posted by Rafael
from Calgary, AB
on March 10, 2017
Matrix is bended and we will claim warranty to switch to another brand. Very expensive matrix and very poor quality
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Alice
from Von Ormy, TX
on July 18, 2019
My husband and I love this matress. However, after 5 years, it is sagging in the middle. It has a warranty, but this matress is discontinued and we can no longer exchange it for the same matress. If we want a similar matress, we have to dish out an additional …
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Posted by Susan
from Waynesboro, GA
on November 28, 2021
This is the best mattress I have had. I am thinking of getting a Purple mattress next, but they are so expensive 😔
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Posted by Lee P
from Clarkston, MI
on September 16, 2014
We bought this mattress instead of a lesser expensive option thinking that we would get a much better unit. After some time, I would say that it is just an average mattress and not exceptional like we were looking for. For overall value, I feel that there may be better …
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Posted by Ellen
from Smithtown, NY
on March 8, 2014
We have had it for only 4 months and it sags horribly. It offers no support at all. It is very uncomfortable. My husband wakes up with shoulder pain every morning. I spend half the night trying to balance myself so I don't roll into the sagging portions. It is …
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Posted by Colleen
from Carlsbad, CA
on March 3, 2014
I have another beauty rest that I love, so I have to believe that this mattress is a product of poor quality control (i.e. made in China without proper quality assurance procedures). The problem is that although the mattress is clearly defective, the store that sold it to me (Sleep …
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Posted by Karen
from Mesa, AZ
on February 24, 2017
We go between 2 homes, 6 months each place, this mattress has worn very poorly. It shows our body prints even when the bed has been made with fluffy comforter you can see indentations. We are not large people, I would not recommend Beautyrest to anyone. We went back to …
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Posted by B
from Henderson, CO
on September 15, 2017
Very bad mattress i would not let my dog sleep on it. It killed my back also many visits to get ajusted do not buy and check recalls
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Posted by Laura
from Memphis, TN
on April 20, 2018
Shortly after purchasing this mattress, I noticed the side I slept on had a very pronounced groove where I slept. I would rotate the mattress around making the groove on the opposite side until it was on both sides. I complaint to the manufacturer, but never heard back. So much …
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Posted by Charles
from Littleton, CO
on July 25, 2020
Had to purchase a new mattress as my wife and I haven't been sleeping well on this Recharge Linden Forest. Discovered ours was only 6 years old (8 year warranty). Beautyrest doesn't honor the warranty.
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Posted by Cyndi
from Memphis, TN
on June 1, 2016
We were told this would be a softer mattress since its plush. It is hard as a rock. I haven't slept well for the two years we've owned it. Also, it feels like an inferno. Sleeps very hot. No more Beautyrest mattesses for my family.
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Posted by Wendy
from Lakeland, FL
on January 28, 2018
It sagged from the first day we got it. It was very different from my old mattress so I thought it was just taking some time to get used to it. I never felt refreshed upon waking. After a few months I started feeling pain in my back and hips. …
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Posted by Michael
on April 6, 2015
The mattress is 9 months old and has over two inches of sag (as measured by company tech) on both sides. My wife and I are not big people so this is unexpected. Definitely not worth the $1379 purchase price. We will see how good the non pro-rated 10 year …
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Posted by richard s
from Canton, OH
on September 30, 2018
wish i would have never purchased
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Posted by William S
from Canton, MI
on September 19, 2014
I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width.
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Posted by Tony
from Deerfield Beach, FL
on July 3, 2017
The mattress we rec'd was not the same as the one we choose from the showroom. We chose a softer pillow top as the one we rec'd was much harder.
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Posted by Debbie
from Grants Pass, OR
on November 8, 2017
Simmons does everything possible to avoid customer service. Less than a year after I purchased the bed, it has a ridge in the middle and a 1/4" difference in depression on the side. By far the WORSE experience with a mattress. DO NOT BUY FROM SIMMONS. RUN
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Posted by Wendy
from Ridgewood, NJ
on January 25, 2018
We had another queen size Beauty Rest before purchasing this king size Avondale Pillow Top. I never loved the bed to begin with but my husband liked it so I gave in. It feels hard but not enough support at the same time for me. Over the years I grew …
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Posted by Cecilia
from Brooklyn, NY
on May 16, 2019
I had this mattress for a 7 years. I never really liked it and I never slept too well on it. In the past 2 years I stared feeling an increasing back pain. I switched bed, I turn the mattress, I tried everything until I came to the conclusion that …
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Posted by Sharon
from Baldwinsville, NY
on June 10, 2021
Spring Air did not stand by or honored their mattress warranty. This mattress had a 10 year warranty and after 8 years the mattress sags on both sides. Material from one side has shifted. This mattress is clearly defected. I will never by a mattress by Spring Air again.
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Posted by Patricia
from Waterford, MI
on May 7, 2022
My experience was excellent. Corey had lots of information on the mattress.
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Posted by Mike
from Council Bluffs, IA
on January 8, 2020
I am 6 foot 2 inches tall and 285 lb with severe lower disc issues in my back and spinal stenosis and nerve damage down my left leg and occasionally sleep with a female companion who is 5 ft 11 245 lb and this bed turned into a hammock in …
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Posted by KL
from Cary, NC
on April 11, 2016
I can honestly say this mattress has given me the best nights' sleep I've had in years. It still feels the same as when it was delivered. I can't tell when my 55# dog jumps up or down in the middle of the night. According to my sleep/activity tracker, I …
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Posted by Cindy B
from Great Bend, KS
on March 5, 2016
I've never had a bed I enjoy crawling into as much as I do this one. I've loved it since day 1, and still love it 6 years later.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by Cindy L
from Burlington, ON
on December 30, 2012
I purchased this mattress a year ago from Sleep Country $2500 and it seemed fine at first. But within a few months I noticed back and neck aches and kept waking all night. I went away on vacation and slept amazing and then realized it was my sagging mattress. I …
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Posted by Finkel E
from Ridgewood, NJ
on May 19, 2010
I am really shocked at the horrible results of this mattress -- within 2 years to the day, this mattress has developed DEEP BODY IMPRESSIONS, sagging at support points ( hips, back, shoulders). Visually, you'd never notice anything. But after 20 minutes the bed simply gives out, and you sink …
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Posted by Susan
from Crawford, TX
on July 18, 2014
We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. …
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Posted by Michael B
from San Antonio, TX
on November 23, 2010
I bought this mattress is AZ at a military AAFES store. It was a great mattress and slept well for about 6 months. After than the mattress began sagging on both sides. You could feel lumps in the middle 1/3 areas. I called Serta and they requested pictures and the …
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Posted by Jon B
from Webster, NY
on July 2, 2013
We bought the iComfort Insight because of the claims that it will sleep cooler than other memory foam mattresses. It was fine during the fall and winter when we bought it, but as soon as summer came. We found that it slept much warmer than are conventional mattress did. As …
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Posted by Glenna P
from Surprise, AZ
on November 10, 2010
At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing …
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Posted by Henry C
from Baton Rouge, LA
on August 27, 2011
Macy's as well as the Hotel brand from Stearns & Foster leave much to be desired. Probelms from the start and horrible comfort and terrible service. Felt NOTHING like the display model and there were loose threads between quilts since we received it. Replacement model had the same problem and …
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Posted by Jane
from Baton Rouge, LA
on May 3, 2015
This mattress was great for about 6 months. After that, it started to go downhill. I have had the mattress for 3 years, and it has body indentions. The thing is getting more and more miserable. I will have to buy a new mattress soon. A mattress that sells for …
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Posted by Karen W
from Bartlett, IL
on August 16, 2012
Not worth the money huge disappointment. I've had my bed 8 months, now i am out looking for a new bed. Customer service said there was nothing they could do, suggested I rotate more often which doesn't help. If you want a bed that feels like a 30 year old …
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Posted by Kim P
from Lake Havasu City, AZ
on October 3, 2012
I almost went with the Serta I Comfort but decided to try this first since it had a similar cooling system. I'm so disappointed on how HOT it sleeps because other than that I love the comfort. I find myself all over the bed looking for a cool spot. This …
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Posted by Jim M
from Visalia, CA
on May 29, 2013
I hate this mattress. I like a firm mattress; we got the firmest one available. Felt great at the store. The salesman didn't explain anything about a "break-in" period, whereas, after a while the mattress gets softer and softer. While you sleep, the mattress will compress forming a deep trench …
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Posted by Judy B
from Parrish, FL
on January 10, 2014
this mattress lacks support and has a continous body impression. had it inspected by the retailer we purchased it from, says the body impressions are normal....they never go away so how could that be normal? I have contacted Serta and to no avail. It doesn't seem important that a customer …
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Posted by Lee
from Newbury Park, CA
on May 26, 2014
I was in love with this bed until, after 1 night. So far, so Bad, too soft, Too hot. I have never heard of buying a mattress and have it sink down in just one night. After about one night the foam top has permanent impressions it sunk Like Titanic. …
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Posted by Dianne
from Falconer, NY
on January 10, 2015
Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.
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Posted by Misty
from Anderson, SC
on December 14, 2014
Really thought a super oillow top would be more plush and comfortable. This bed is really hard, even though it had foam in the too. I toss and turn and cannot get comfortable. It's not any better than the 13 year old mattress it replaced as far as comgort. If …
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Posted by Bill
from Gardena, CA
on September 13, 2016
I would not recommend Hamilton to any one
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Posted by Dawn W
from Flat Rock, MI
on August 5, 2014
After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we …
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Posted by Malinda W
from Detroit, MI
on September 18, 2014
Had the first good nights' sleep in a long time! THANKS!!!
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Posted by jonathan
from Austin, TX
on November 11, 2016
I am in love with my new Plushbeds Botanical Bliss! Comfortable & simply amazing! It gives good support too - you do not sink into the bed & it has edge support so sitting on the edge of the bed is no problem. I am very impressed with Plushbeds!
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Posted by Ceri
from Victoria, BC
on January 7, 2017
Bought this mattress at the Brick. It barely lasted 4 months before it had deep trenches on both sides (my husband and I are NOT heavy people). It was hot, and the foam top lost all it's loft before well before the 6 month sleep return warranty had expired. When …
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Posted by Sharon
from Portland, OR
on March 11, 2023
I can't believe this mattress was purchased in 2009! I realized it was that old when I started sinking to the center. I love the top which is pristine with embroidered white and blue the Provencial model had. I wish they still had that design. Not a fan of the …
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Posted by Donald
from Vienna, VA
on April 15, 2017
Terrible mattress. Rip off. It has been discontinued! Sagging and lumpy. Body aches all over. Hybrid technology is a hoax. Do the research. I wish I had done better!
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Posted by Emily
from Louisville, KY
on August 16, 2017
I love crawling into bed every night! I have tried many mattress and iSleep is by far the best mattress I have found. It is extremely comfortable yet supportive. I wake up feeling refreshed an ready to tackle the day. Thank you iSleep for countless peaceful hours!
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Posted by Scott
from Chicago, IL
on June 23, 2017
Much too soft..sags in the middle within two years..poor mattress
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Posted by Lana
from Orange Park, FL
on May 26, 2017
So happy with my Luxury Bliss mattress. Sleeping comfortably every single night since I received it. Cushioned support & truly amazing comfort! Thanks to my sister for recommending it to me.
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Posted by Neil
from Etobicoke, ON
on September 18, 2022
Mattress initially provided good back and hip support. Fifteen months late, I wake with lower back and hip discomfort from the lack of support from the mattress which has become soft. I weigh 160 pounds. Will attempt to invoke the warranty with Sleep County n
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Posted by Beth
from Phoenix, AZ
on September 21, 2017
This is a very responsive company. The bed was a huge improvement over my previous bed and I couldn't wait to get home and jump right in it. My back and neck never felt better. When you own a bed for 11 years, there are bound to be hiccups. I …
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Posted by erwin
from Columbiaville, MI
on February 5, 2018
Need to talk to the company to resolve this problem.I want to exchange it like they said I could when I bought it,but the store is no longer open at this site.
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Posted by Joel
from Westfield, IN
on March 31, 2018
My wife and I love this mattress. It is firm, but has a some softness. I would definitely buy it again. My previous mattress was an Aireloom (which is an even higher brand level), and I put this mattress on par with that.
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Posted by Susie
from Bella Vista, AR
on September 19, 2017
I am very disappointed in this mattress. Also disappointed in the response of the store and time it's taking to get this resolved. I filed a claim 3 weeks ago and can't get any help. Mattress has sagged close to 2 inches from the center to the outer edge of …
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Posted by Wanda
from York, SC
on November 22, 2017
I hurt every night, I can't sit on the side of the bed to put socks because it feels like it's going to throw me on the floor if I lie too close to the edge feels like I'm going in the floor. I thought honestly I had taped the …
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Posted by Gina
from Warren, NJ
on March 27, 2018
The mattress developed sagging in the center where I sleep the sides seem higher and firmer! I am very unhappy and I would never buy this mattress again!!!
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Posted by Mike
from Council Bluffs, IA
on May 22, 2018
I'm 36 years old, male, 6'2" tall and 260 lbs. I've had lower back problems since I was 14 years old, sciatica since I was 25 years old, countless steroid epidural injections, and 2 nerve burning procedures around L5 vertebrae. I've also had sleep apnea as far back as I …
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Posted by Lesley
from Keremeos, BC
on June 7, 2018
I love this mattress, it's firm yet comfortable. It has maintained it's shape in 5 yrs, looks just like new. I am very glad I purchased this mattress.
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Posted by Daniel
from Fort Wayne, IN
on May 30, 2018
This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to …
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Posted by K
from Old Hickory, TN
on July 21, 2018
It is the most flimsy mattress I've ever slept on. It feels like a heavenly cloud at first. You think wonderful thoughts of, "holy cow, what an awesome deal! What are people doing wasting money on the high end stuff?" Then, a month goes by. You already have a 3-5 …
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Posted by Bob
from Saint Louis, MO
on August 13, 2018
We purchased the pillow top king. The mattress seems pretty good but we have both had more numbness in our arms. The mattress also caused our box springs to start squeaking then I found out from Avocado that you can’t use a normal box springs which they did not make …
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Posted by Mary
from Gate City, VA
on September 28, 2018
Great! We love the bed.
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Posted by Doug
from Spring Hill, FL
on September 2, 2018
I love this mattress, every time I go to bed it's like jumping on to a cloud. It's so soft that I can never get used to the comfort so every time I go to bed it's like getting into a brand new bed each and every time. Most definitely …
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Posted by Rene
from Clermont, FL
on January 10, 2019
Posted by Kady
from Elkin, NC
on October 13, 2018
Awful mattress. Both my husband and I have terrible back pain from this and we’ve had it not even four years. It’s lumpy and bumpy, forget about getting comfortable because there’s no way to sleep that doesn’t hurt. I’m 30! This shouldn’t be an issue. And it’s gotten so bad …
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Posted by Elvina
from Highland Park, IL
on February 26, 2019
My mattress arrived several weeks ago, and while its obviously well made, I have struggled with the sense that the center of the mattress is softer than the edges. Vispring has tighter springs at the edge and softer in the center, because I have a full size mattress the difference …
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Posted by Robin
from West Olive, MI
on March 7, 2019
We have had the iSleep for 12 years. It has always outperformed our expectations. My only regret is that I didn't purchase the heated pad (or maybe it wasn't available then). In February 2019, had a major power outage storm. The air controller ceased to function. I contacted iSleep and …
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Posted by Susan
from Red Deer, AB
on March 4, 2019
showed pictures to Serta for warranty and they said it had to be 1.5 inch sag, this matress has been sleep on for 8 months and there is a hump in the middle and sags at the place where we lay. The Brick...where we bought it is coming to look …
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Posted by James
from Lincoln, NE
on May 21, 2019
I have slept on an air mattress before which was a noticeable difference from sleeping on a conventional mattress. We tried a Gel Mattress for a year and the pain was not good. Went back to the air mattress and choose isleep because of the quality and the fact that …
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Posted by Mark
from Southern Pines, NC
on April 1, 2019
My wife and I had a Saatva innerspring mattress before, but the iSleep is way better. My wife and I often comment to each other how comfortable we feel on this bed. We have had the mattress for a year and it is still as comfortable now as it was …
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Posted by Sylvia
from Baton Rouge, LA
on July 27, 2019
Within 1 month we were phoning the seller, Olindes, in Baton Rouge, La. due to the unevenness of the pillowtop padding. Olindes would send out service people, they would measure, use a level, etc., 4 times, always the same answer " nothing is wrong, nothing can be done! We gave …
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Posted by T. W
from Tampa, FL
on September 20, 2019
Like nothing else on the market. Distinct feel amd and super supportive.
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Posted by JAYME
from Friendswood, TX
on April 22, 2020
Need that super firm support due to assorted physical ailments (age and injury). This mattress provides that and still is extremely comfortable. Have 3" foam topper on it that gives the feel of a pillow top without sacrificing the firmness of the mattress PLUS (and very importantly), we're able to …
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Posted by Brian
from Joplin, MO
on July 24, 2020
Getting use to a hybrid mattress from a traditional mattress is a little hard.
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Posted by Blaine
from Spring Hope, NC
on August 17, 2020
This has been the most comfortable mattress I have ever slept on. The only reason we are getting a new Mattress is to get a king size.
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Posted by Allen
from Randleman, NC
on December 22, 2020
I love this mattress. We bought a Serta adjustable bed frame and the combination is wonderful. Would recommend to anyone.
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Posted by Beth
from Aliquippa, PA
on March 26, 2022
The best bed I’ve ever slept On. Well worth the price. Only issue is that it weighs a ton and doesn’t have any handles to hold on to when moving.
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Posted by Cathy
from Windham, ME
on May 17, 2021
I had my other mattress for over 10 years this mattress I had to trash after five years because it sagged so bad on one side you would roll off the bed. Cleverly they say you have to visibly see it sag but with the pillow top on top you …
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Posted by Jack
from Kings Park, NY
on May 22, 2021
This is the worst mattress we have ever owned. It is a lumpy mess with absolutely no support. It is brand new mattress yet it feels like an old piece of junk. For what we paid for this mattress it is disgusting to say the least. Stearns and Foster should …
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Posted by John
from Norfolk, NE
on April 27, 2022
Great mattress to adjust to and meet your needs of comfortable sleep and support.
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Posted by Brian
from San Francisco, CA
on July 3, 2021
Never slept better or cooler. After a year it still looks gorgeous and brand new. I'm sure this is mostly psychological because of how much I spent but going to bed every night still feels like some ultimate form of self care. I'm heavy and spend a lot of time …
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Posted by Marjorie
from Macon, GA
on August 8, 2021
I didn't notice how much sagging has occurred in the (one)year that I have owned this until I moved my lamp which required me to move over toward center of bed. Now the left side of my body is elevated and feels like I could roll off the bed.
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Posted by John
from New Windsor, NY
on June 1, 2022
After sleeping on a waterbed for almost 35 years (several different mattresses) my last one sprung a leak. As it was in its last year of warranty, I called the company. They informed me they had switched from waterbeds to the iSleep mattresses. They explained how this new bed was …
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Posted by Robert
from Riverside, CA
on April 22, 2022
I do not have a partner, the lady is my WIFE. Thankful for iSleep and the product they deliver. We really love the adjustable comfort. Somedays it is not easy to get out of bed because of the comfort provided
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Posted by neeraj s
on May 17, 2022
Bought it from the store in west Edmonton, love the mattress. I love the idea of supporting locally-made mattresses. I suffer from all kinds of aches, too long to list. I haven't slept more comfortably than ever since I got this mattress. Love it.
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Posted by Jane
from Akron, OH
on May 5, 2022
This is a great mattress and bed frame. The bed frame is adjustable which makes sleeping wonderful. You can raise your head or feet as you need. The mattress is very comfy and you can adjust the firmness. Great deal from a superior company. Their customer service is excellent.
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Posted by Marie
from Clearwater, FL
on August 3, 2022
When I first got this bed, I thought it was too hard. I bought all sorts of toppers to make it softer and then I fell in love with it. That lasted less than 2 years. I started having trouble with it being too soft in places and then still …
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Posted by Dave
from Redding, CA
on September 23, 2022
As a chiropractor, I understand the vital importance of proper support from our beds. I also have over 20 years of experience on an air bed from another company. Air bed advantages were always clear. My wife and I do better on different levels of firmness. With separate air bladders, …
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Posted by Rebecca
from Lincoln, NE
on December 15, 2022
We have used ISleep for over 20 years. They have great beds and excellent customer service!
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Posted by Deborah
from Red Deer, AB
on March 21, 2018
Very disappointed as I have to go and buy a new mattress when I thought this one would last a while. Did not get a warranty on it as the furniture store had problems delivering a California King to the upstairs of my house. First few months, it was a …
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Posted by Shirley
from Anchorage, AK
on July 24, 2018
this mattress has caused me so much pain! i cant barely work because i am in so much pain, it has cause me to lost sleep and productively...dont get this mattress
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Posted by Kevin
from Hudson Falls, NY
on September 10, 2016
Was previously waking up throughout the night, and very hard to get up in morning, first night woke only once was able to get up feeling rested!! Some warmth, nothing dramatic...normal amount. Noticed when I was on my stomach, my knees were perfectly formed into mattress allowing full length of …
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Posted by Doug
from Ann Arbor, MI
on April 3, 2018
When I lie on my back, the springs press up into my shoulders and back, causing pain. When I lie on my side, the springs press up into my shoulders and hips, causing pain. This mattress is hardly "medium" firmness. It's like an inch of padding on top of a …
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Posted by S
from Waynesville, NC
on November 9, 2017
We bought this mattress because my husband was having problems with pain in pressure points and thought this mattress would be better for him. If we had not already gotten rid of our former mattress, we would have switched back to it after the first night on this mattress. HATE …
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Posted by Jean M
from Summerland Key, FL
on January 24, 2010
Very good quality. Very comfortable, reasonably priced.
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Posted by Cammy W
from Mountlake Terrace, WA
on October 21, 2012
Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh …
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Posted by Elena
from Mesquite, TX
on July 11, 2016
Mattress is less than 5 years. Within 2 yrs added a 2 inch latex foam, but the mattress still caved and gave no support (I weigh less than 130 lbs). I flip it over, move from one side to the other, have added plywood boards between mattress and box spring. …
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Posted by J.J.
from Southlake, TX
on April 19, 2017
This mattress felt wonderful in the store but within 1 year had completely broken down as far as support. This is the worst mattress I have ever owned and was one of the worst investments I have ever made. Permanent valleys quickly developed where we sleep, with a ridge in …
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Posted by Juli
from La Grange, IL
on January 3, 2018
Totally failed. I have stayed at Westin's several time, for a week-10 days. Never had a problem. I understand now why Nordstrom does not sell the beds any longer. It is really awful.
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Posted by Karin T
from Coloma, MI
on January 6, 2019
The need broke down very early with what seemed like a huge hole in the middle.
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Posted by Katie
from Rapid City, SD
on May 9, 2020
We are very disappointed with this mattress. After owning it only 4 years it has lost support and shows body impressions on both sides. We are already looking for a new bed.
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Posted by Edith
from Burnet, TX
on April 14, 2022
I bought this mattress 9 years ago. Still in excellent shape, however I need a larger mattress. I just bought a queen mattress. One thing about this mattress I was almost positive this is a pillow top. Maybe not but the tag just says BR Clsssic plush Aliya.
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Posted by Simon
from Rock Hill, NY
on September 14, 2018
I had this mattress for approx. 8 1/2 years and i have no complaints what so ever. Most of the reviews I've read people invested a good deal of money. However I went to macys warehouse and I paid like 70% off it was a display but how they do …
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Posted by Rocky
from Slippery Rock, PA
on July 3, 2019
I've had several mattresses over the years, and was reluctant to move away from innerspring to a memory foam mattress as I had heard they tended to make you sleep hotter, and would get hard in the cold. Never an issue with this mattress, and after I changed beds to …
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Posted by Tracy
from Santa Rosa Beach, FL
on November 12, 2017
We have had this bed for just over 2 years. At first It was perfect and I slept harder than I had in over a year. We moved this into our guest room to make way for our new king mattress. I hated the new one, so I’ve actually been …
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Posted by Nick L
from Warren, MI
on September 22, 2014
If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer …
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Posted by Cathy
from Petit-Rocher, NB
on July 27, 2018
Although this is not a bad mattress and is much more comfortable than my previous mattress, it does score much lower than a B+ on motion isolation in my opinion. I feel every move my partner makes on our king size. The mattress also already has an impression in my …
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Posted by Catherine
from New Glasgow, NS
on May 16, 2018
This is the worse mattress we have ever had. It sinks where we lie and there is a hard mound in the middle. Even when it is made it looks like an old mattress...it doesn’t go back to flat when we leave the bed. A warranty doesn’t mean a thing. …
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Posted by Antonio I
from Bloomfield Hills, MI
on September 17, 2014
Way too much money for a mattress when it starts sagging on edges after 6-8 months and holding body imprint. Has only one side so you cant flip it to save it a little
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Posted by Stephen C
from Walled Lake, MI
on September 16, 2014
Bed seems to be very comfortable and I sleep pretty well in it. However, I often wake with a sore lower back. Very good for shoulders, but could use a little more lower back support
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Posted by Richard
from New Smyrna Beach, FL
on May 26, 2014
I want some quick action on this problem, Just had previous one replaced with This one , upgrade???I have always had Beautyrest and this is very upsettling. Want action and satisfaction...
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Posted by Will
from Lisbon Falls, ME
on February 21, 2019
Thought we would upgrade our 6 yr. old Beautyrest Melrose mattress since it was showing depressions and losing support. After "testing" several firm contenders, we decided on the World Class Bridgewater firm model. We are both side-sleepers and over 200 lbs. Got a great price with new box spring from …
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Posted by Diane
from Austinburg, OH
on December 2, 2019
I have always had low back pain and so has my husband. Since this mattress (have owned for 8 months), I now have upper back pain, shoulder pain, hip pain, low back pain and have difficulty straightening when I wake up. This has been the worst mattress ever! We were …
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Posted by Rosie
from Opa Locka, FL
on April 27, 2015
This is the worst mattress I have ever owned. Wake up during the night with hip and back pain. The bed sinks on the side I sleep on feels like sleeping on an air mattress when the air is seeping out. I am so terribly disappointed.. Am in the process …
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Posted by Charles
from Chesterfield, VA
on March 10, 2017
Mattress started out great but it definetily has cupped in the middle I'm 180 lbs wife is 130 and keep finding myself on her side, it seems well made but does hurt the back because of the cupping. Paid $1300 for complete bed, frame box spring all From Simmons ! …
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Posted by William
from Englewood, FL
on August 16, 2017
Like sleeping in a hammock... Not looking forward to the morning experience RE: back ache most every morning...
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Posted by carole
from Clear Brook, VA
on January 22, 2022
I bought the Felicity Pillowtop again. The first one was so good I recommended it to everyone. This one from the start was not as firm. I could feel the bed move when my husband got in at night. The edges were not firm and crushed down when I got …
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Posted by Pat
from Daytona Beach, FL
on March 23, 2016
I bought this mattress on a promotional sale. It has been the worst mattress I have ever bought in my 70 years! I wake up several times a night with pain to the point of resorting to pain meds. Being on a fixed income I have had to wait to …
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Posted by Amber
from Englewood, CO
on March 6, 2017
We bought this mattress 3 years ago and I'm very unhappy with the bed. I wasn't very satisfied right away, but I thought that my body would adjust to a foam mattress eventually. I should have returned the bed right away. When I first got the mattress, my hips would …
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Posted by Marylou
from Racine, WI
on March 23, 2016
Our previous mattress (Verlo) lasted over 22 years. This Serta mattress we thought would be a nice upgrade. After 2 (TWO) years it was MUCH worse than our 22 year old mattress. It is almost 3 years old now and we can't use it at all. Please don't waste your …
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Posted by Anne
from Pittsford, NY
on April 1, 2016
Reading reviews I guess we got a longer life than many form our mattress. It was almost a year before we realized that we weren't imagining things and there were sink holes , especially on my side . I am 225 pounds so I realize I am overweight but for …
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Posted by Sharon S
on December 2, 2012
I am so dissapointed in my $2,000 iComfort bed and even more dissapointed in the level of customer service from Serta. I am playing by Serta's warranty rules yet after numerous calls and visits to the store where we purchased it, and two calls to Serta, my husband's side is …
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Posted by Betty
from Albion, NY
on November 4, 2014
I went back to store in 16 days to see if I could get a different one and they said I had to get one at the same price or less. well the one I have was the most money.i paid over 2000.00 and I was not going to buy …
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Posted by Jay H
from San Diego, CA
on August 2, 2013
A sincerely disappointing mattress purchase. We believed in the name brand and warranty, and spent nearly $2900 on the mattress alone - a king Luxury Latex. After only three months is showed very obvious body indentions. We filed a claim, which was rejected because the mattress indentions were less than …
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Posted by Mandy R
from Houston, TX
on December 14, 2013
We switched out our queen tempurpedic for a king genius, omg, this this the best purchase we have ever made. It did seem firmer than in the show room, but i can never have too firm. it is truly the best purchase you can invest in. I am a lady …
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Posted by Steve B
from Fenton, MI
on February 16, 2010
Bought the mattress 2 years ago. The body impression for both my wife and I are now up to ~2 inches deep.
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Posted by Rochelle C
from West Memphis, AR
on August 22, 2011
Thanks for letting me write this review! My husband purchased this set used from another co-worker who was moving. This fellow bought it as new and as a guest bed. The manufacture year is 2008-Batesville, MS. It had never been used. I don't know what my husband paid for it,but …
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Posted by Dawn D
from Portland, OR
on December 13, 2010
First off, it is really stupid to only get this mattress through a doctor or chiropractor. My chiropractor recommended the mattress to me based on someones review so I called and talked to the salesman. They base the bed on each person so they say, they take height and weight …
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Posted by Joe T
from Waxhaw, NC
on June 17, 2011
6k mattress, paid half off, still expensive, sucks, in two months such sinkage if you roll to other side of mattress you must roll up hill, they replaced once now for second time say it is normal wear and tear? really in two months, we were told when we bought …
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Posted by Sammyk H
from Newton, NC
on June 16, 2013
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint. We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they …
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Posted by Helena B
from Washingtonville, NY
on February 22, 2012
The mattress was just delivered today. February 22, 2012. The noxious smell is overwhelming. I hope it goes away. I am glad we have some mild February days because I have windows open creating a cross-ventilation. Can't imagine putting it in a room with only one window because of the …
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Posted by Joseph W
from Macomb, MI
on August 1, 2014
This mattress is not comfortable. I will tell anybody who will listen not to purchase it.
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Posted by Judith H
from Mount Clemens, MI
on August 5, 2014
I have the I-comfort bed and love it! It is the most comfortable bed I have ever slept in. Its hard to go away and sleep on something else
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Posted by Lisa
from Bloomfield, NY
on January 11, 2015
The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was …
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Posted by Glenn
from Muskogee, OK
on February 26, 2015
Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress!
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Posted by Jessica
from Coram, NY
on June 27, 2015
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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Posted by Andrea
from Maryville, TN
on September 20, 2015
This bed is like sleeping on a rock. It's not sagging, or breaking down, but there is NO give to it at all! I have constant hip pain, and wake several times a night. My shoulders also tingle, and two of my fingers go numb.
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Posted by S W
from Metairie, LA
on September 29, 2013
This bed has made me miserable. I dread going to sleep at night. I cannot get comfortable. I wake up with back pain throughout the night. It is so uncomfortable I had to get a memory foam pad to place over it. I was waking up with numb, painful heels …
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Posted by Joann
from Deltona, FL
on July 14, 2016
I have had this mattress (spring version) for two or three months - plenty of time to break it in. To be honest, I liked it much better right out of the bag. It is not a rolled mattress - comes full sized in a well-packaged bag. It was firm …
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Posted by Jerry M
from Plymouth, MI
on August 7, 2014
We are very satisfied with our mattress.
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Posted by Sam S
from Lethbridge, AB
on July 13, 2013
We decided to try this mattress out after sleeping on a tempurpedic for the last 5 years - bad move! My husband doesn't mind it, but it is way too soft for me. At first it feels like the Tempur Cloud Luxe bed, and I was hoping it would support …
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Posted by Loretta
from Fresno, CA
on September 22, 2016
They are sold at Salvation Army. Its nice and new and firm and my back ache is gone. I love it!
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Posted by jill
from Lake Jackson, TX
on December 25, 2016
The mattress started out comfortable. But after about two years it started sagging on the edge, the side where I get on and off the bed. By year three the edge was totally smooshed down, with a big dip from the middle to that side. The only sleep-able surface is …
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Posted by Michele
from Palm Coast, FL
on February 7, 2017
It was good in the beginning but then it started to sag where we sleep causing a lump down the middle
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Posted by Amy F
from Conway, SC
on March 4, 2023
The mattress has sunk 4 1/2 inches where we sleep. It has a ten year warranty and the furniture store is replacing it.
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Posted by Phyllis
from Hayden, ID
on April 17, 2023
I bought it for a spare room and changed with my firmer mattress for about 4 months. There is indention where I sleep and lumpy. Will be measuring to see if it meets the 11/2 inch then contact for warranty. Will never recommend this mattress to anyone.
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Posted by Patrick
from Roanoke, VA
on March 10, 2017
We love it. We both get the mattress support we need while still being together.
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Posted by Peter
from Vancouver, BC
on April 24, 2017
I have owned this mattress for over three years; my wife and I are height weight proportional and in good shape. Took at least 6 months to break in and then seemed like a great bed. Unfortunately after that it continued to break in more and developed indentations and a …
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Posted by Steve
from Springdale, AR
on July 30, 2017
Softer Mattress. However the Mattress is supportive. I had a wonderful experience with the company as a whole.
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Posted by Meg
from Hampstead, NC
on June 27, 2017
I love the look of our bed when the spreads on, it looks so comfortable, and I love when I first get into our bed but.... my side needs to be softer, my hips need to feel cushion, and it doesn't . I bought a better mattress cover to give …
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Posted by Kenneth
from Port Republic, NJ
on April 29, 2023
I had purchased an iSleep bed over ten years ago and this one has a adjustable frame. I like the features that this bed system provides. A chiropractor informed of this company and I am thankful that he did. I sleep comfortable and well on it.
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Posted by Ann
from Westbury, NY
on August 14, 2017
Would not recommend this mattress
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Posted by Lynn
from Mc Lean, VA
on November 5, 2017
My husband and I both appreciate the bed and the wonderful night sleep that we get. We'll sleep on an iSleep bed for many many years!
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Posted by Jill
from New York, NY
on September 18, 2017
I have been looking at purchasing a latex mattress for a few years because I slept on a latex mattress that I loved when I was young. I did a lot of research and found PlushBeds to have the best quality and price. I purchased two Botanical Bliss mattresses. The …
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Posted by James
from Falun, KS
on January 12, 2018
I like the ability to adjust the firmness and the built-in heating unit adjustable on both sides. Had a problem with the adjustable air mattress leaking on one side. They immediately sent a replacement when notified of the problem. Excellent service and honoring their warranty. I really like the bed.
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Posted by catherine
from Springfield, VA
on February 14, 2018
There was only one year when I received poor customer service. Out of the 3-5 times I have called over 10 years for: initial questions, a replacement air cylinder, or replacement mattress cover, I received good customer service. Most recently Larry Long corrected an error in ordering a new mattress …
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Posted by randy
from Surrey, BC
on February 13, 2018
The first night no sleep at I'm the morning very stiff neck.second night forced to sleep on sofa. Call for refund but I got a big no I'm out 2000 dollars. I will never deal with this company again.
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Posted by teresa
from Fishers, IN
on May 15, 2018
Just got our Amore queen hybrid bed yesterday. Delivery was in timely manner, box in good shape, left by our door. After removing from box, very easy to unroll out of the plastic wrap. Inflated immediately. Slept on it 2 hrs later. Got up in morning with no backache for …
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Posted by Leah
from Anchorage, AK
on July 19, 2018
This is the best bed Ive owned and I had spinal stenosis and back issues and I dont ever want to get rid of it unless it’s the same brand but better! 😊
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Posted by Allison
from Lipan, TX
on October 27, 2017
The Vera Wang mattress has been great! The only problem I’ve had is sleeping hot, but can’t say that’s due to the mattress since I’ve gone through menopause, but it hasn’t helped any. The comfort is fantastic and with two overweight adults sleeping on it it’s held up wonderfully.
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Posted by Roy
from Brentwood, NY
on October 24, 2018
A mattress needs to last more than 5 years and shouldn’t show serious signs of wear.
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Posted by April
from Tampa, FL
on October 21, 2018
This has to be the best mattress I have ever slept on! I do love a soft bed but this was both soft and firm... it’s crazy because I am super picky on what I sleep on. Honestly, hands down, I would recommend this mattress to everyone!
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Posted by Timothy W
from Beverly Hills, CA
on October 25, 2018
Expected a ten year mattress. At 10 months it sags so far i can sleep for back pain
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Posted by Barbara
from Marietta, GA
on January 3, 2019
We were sent the Serta Perfect Sleeper Trelleburg mattress as a second replacement under warrenty. Original mattress was purchased in Winter 2014. Each of the 2 warrenty replacement mattresses including the Trelleburg have failed in the same way. The side support of the mattress is GONE! If you sleep too …
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Posted by diana
from Odenton, MD
on February 8, 2019
we like a harder bed and this one is perfect for the two of us.
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Posted by Matthew
from Etters, PA
on March 7, 2019
We have had this mattress for just over a year now. Took about a month to set the firmness to where i like it, haven't touched the controls since. The heated mattress cover is very nice, keeps my feet warm without over heating my body. The latex material does have …
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Posted by JOANNE
from Shingle Springs, CA
on March 25, 2019
I have my second iSleep mattress. Their warranty offered a brand new mattress at half the cost of my first mattress as long as I replaced before 20 years old. My husband and I love the ability to change the firmness and in the winter weather, the heating has been …
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Posted by Enrique
from Seabrook, TX
on April 10, 2019
I had this Purple Mattress for about 9 months now and the first 6 months its was heaven, super comfortable, amazing but after the 6 or 7 month I start it to get up with back pain and sore neck to the point that I couldn’t even walk because of …
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Posted by Dan
from Lebanon, NH
on July 27, 2019
Had been having back and shoulder pain when awaking with old (less than 3 years) firm mattress. Purchased this one. Am a side sleeper. Wake up after three hours with severe lower back pain. Am 6 feet, 182 lb. male in good physical shape. Made decision today that mattress has …
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Posted by Joel
from Pleasant Hill, MO
on October 19, 2019
After 10 years with my original iSleep adjustable kingsize bed, it was time to replace it. After trying out other beds I went back to the iSleep. The comfort, softness, and ability to adjust the firmness brought me back. Bought the twin to try out with an adjustable base and …
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Posted by Lucia
from San Antonio, TX
on May 8, 2020
I got this bed because it was a hybrid. It is still hard as a rock a little over a year later. I cannot sleep on my sides at all. It's a real nightmare for someone with fibromyalgia and a hysterectomy. I don't care how it reads, this thing is …
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Posted by Lucia
from San Antonio, TX
on May 14, 2020
I'd spent over 3 grand total trying to make the bed I bought for $2200 last year comfortable. I finally blew up yesterday and went to get a whole new mattress. I'm glad I did. I woke up this morning, after only one night on this mattress, feeling rested. Thick …
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Posted by Nicky
from New York, NY
on September 19, 2020
This mattress works for 5 months and then goes to hell. It sinks with the slightest pressure and you'll wake up in pain. Beware!
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Posted by Amanda
from Austin, TX
on September 14, 2020
Mattress is holding up as expected. My husband and I both have enjoyed the support the mattress provides while still providing a layer of softness we appreciate.
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Posted by Kim
from Gansevoort, NY
on July 10, 2020
He's a back sleeper and 6'2, I'm a stomach sleeper and 5'3. This bed fits both of our comfort needs. I don't get hot like I used to. So comfy. We are buying another one for our guest room.
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Posted by Larry
from Arden, NC
on November 18, 2020
I wasn't aware of the brand, but knew I didn't want the "sinking" of memory foam. I got the medium firm, and it started out a bit firmer than my shoulder was used to. 5 years in, and I'm not stuck in the middle of it, so we're all good.
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Posted by Clifford
from Chico, CA
on December 14, 2020
The Purple technology is very different. I found it worse than temperpedic in how it is difficult to roll over or change positions. Does not seem like it will hold up very well. The return policy at the mattress store was very expensive.
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Posted by Lisa
from San Mateo, CA
on December 24, 2020
Would not buy again. Was barely worth the money at 3 year lifespan. Goes mushy at the 3-year mark
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Posted by Laurell
from Chicago, IL
on January 7, 2021
This bed was perfection for me! But it's going into year 13, and it's not as comfortable as in years past. It has had a 12 year run! (purchased 11/22/2008) I really would like to purchase another set, but cannot find it. Looks great, but it's old, and I wake …
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Posted by Annmarie
from Andover, MA
on April 16, 2020
We are so happy with our purchase. It took us awhile to find a mattress. Thrilled we found Spink!
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Posted by Kevin
from Raleigh, NC
on November 7, 2020
Charles P. Rogers Estate Lifetime 3 is a perfect mattress. Soft enough to get you to sleep comfortably and supportive enough that you awake pain-free. Excellent stability keeps your partner asleep while you fidget or vice versa.
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Posted by Craig
from Camano Island, WA
on January 26, 2021
bought the mattress because of the Stearns and Foster reputation and the heaviness of it. Have had some lightweight mattresses in the past that didn't hold up. this mattress has been a disappointment, after about 2.5 years of comfort the bed is now sagging in the middle of both sides …
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Posted by Mark
from Saint Charles, MO
on April 1, 2022
This is my fourth bed in 8 years and this bed was less expensive than the other beds. I have tried Heavenly, a water air combination bed and innerspring beds and my back and body were always tight and felt bad. With a recommendation from my Chiropractor I tried the …
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Posted by Kim
from Calhoun, LA
on May 28, 2022
Love being able to make it harder or softer and like the heat when we need it! Back is better!
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Posted by Karen
from Garrison, KY
on May 29, 2022
l will NEVER BUY a Serta again!! Had this 4 months and my husband impression was so bad. He is 220 pounds and not overweight! I called Serta and they said take pic and fill out form online. they said pics didn't go through so I told them to send …
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Posted by Connie
from Edmonton, AB
on December 24, 2021
I find it already sagging on both sides but it feels like a bar down middle of my queen bed. It's only 4 mths old. I even put a extra 3 inch memory foam topper on it and I can still feel the bar. Had I not bought it brand …
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Posted by Karen
from Loveland, CO
on August 16, 2022
Love the split mattress, we don’t feel each other getting out of bed. So much lighter when lifting to make the bed than our old bed. Love that we can raise the head and feet and by pushing just one button it goes flat.
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Posted by scott
from Gardena, CA
on September 1, 2022
Serta is living off their name period. Their product is less than satisfactory. Most importantly the company does NOT stand behind their faulty craftsmanship. Do yourself a favor and go with a reliable company
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Posted by Heather
from Auburn, WA
on November 18, 2022
Deep sagging in the center within a month. Horrible support. My 10 year old mattress was better than this new one a month in
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Posted by Steve
from Exeter, RI
on March 7, 2017
Paid a lot of money for this mattress less then 6 months has major impression and hump in the middle a real peace of crap!!
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Posted by Andrea
from Kent, WA
on April 21, 2015
If you like a very firm mattress, this is for you! I bought this mattress because I have a very bad lower back - degenerated lumbar disks and need good support. I'm 5'9", 130 lbs. This mattress has a lot of foam on the top above it's firm coils and …
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Posted by S.C
from Salinas, CA
on August 25, 2017
Horrible mattress. From the start I felt like I was sinking into a hole. Initially just when my husband was next to me and now anytime I lay down. I have to use a pillow to support my side so I don't sink. I was unable to return because Mattress …
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Posted by Heather
from Rochester, WA
on April 7, 2018
This mattress is great quality and definitely keeps you cool but the comfort level is very low. I wake up with lower back pains every morning and with my previous bed that never happened. I think the bed is to firm. It doesn't allow for enough of my body to …
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Posted by Bob
from Blandon, PA
on May 3, 2019
We complained about seeing both ends of the mattress showing stretch shortly after we purchased the mattress. A representative from the manufacturer came and looked at the mattress. After he measured the bumps he said everything was within the range of the mattress and the nothing would be doe. I …
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Posted by Lisa
from Niles, MI
on May 17, 2020
We spent a lot of money purchasing this bed from Macy’s. It has a good warranty, which we used after the first 2 years when it broke down. They replaced it with the same mattress with little problem. But after a few months, this one broke down even quicker. We’ve …
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Posted by heather
from Cameron, ON
on December 16, 2020
Feels like sleeping on an air mattress with no support. As soon as someone else is in the bed and weighs more than you you fall into a hole it crates around the person. Totally dissatisfied with this mattress.
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Posted by Sharon
from Greenfield, IN
on April 27, 2019
Mattress is worst we have ever purchased....It is lumpy and sleep is horrible....tried to get them to take it back and exchange for another and store said it had to be a 2" sag in it before they would take it back....feels like your rolling to the middle all the …
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Posted by Jennifer B
from Fredericksburg, VA
on August 31, 2011
Bought my 1st mattress 4 years ago was replaced within two yrs due to the sinking, now less than two yrs SAME PROBLEM and wont replacesimmons warrenty is a joke ( NEVER BUY A SIMMOMS) the guy that they sent out to inspect the mattress said i should have no …
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Posted by Charlotte
from Oswego, IL
on December 26, 2014
This turned out to be the wrong bed for me but I don't believe I could get the manufacture to take it back.
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Posted by Kevin
from Prospect, KY
on August 13, 2018
I bought this via Westin after being happy with their beds over too many nights in hotels. I thought I was paying a premium price for "the best" product. My wife and I liked it initially - but a year in we are both unhappy. I am about 220 lb. …
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Posted by Andrew
from Beaconsfield, QC
on December 9, 2016
the idea of an unflippable mattress is a scam. We rotate it regularly so my grove becomes my wife groove. We are both not heavy people but there is zero support. I had back problems that worsened and my wife developed them.
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Posted by Terry
from Rocky Point, NC
on December 4, 2019
Feel coils can not sleep on it
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Posted by Carrie R
from Chesapeake Beach, MD
on September 7, 2010
My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 …
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Posted by Stephanie
from Waterford, MI
on August 4, 2016
We got this mattress in March by April starting to sink in the middle. We got a replacement mattress in Mid July well its been less then a month and the middle is sagging on the replacement. Now we have to wait for some to come out and look at …
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Posted by Pete
on August 6, 2016
It did not seem this hard at the store. Thought maybe they switched on us. This feels like sleeping on concrete.
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Posted by Sarah
from Austin, TX
on August 27, 2019
"Love this mattress!" I have back problems and as soon as I tried this Beautyrest Dawson hybrid in the store I knew it was for me. I have been sleeping on it for about six weeks now and it is so comfortable. I also love that it is a smooth …
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Posted by rob
from Kingston, WA
on February 19, 2017
its difficult to roll over or change positions as depression develop on the side you sleep on, and its hard to roll uphill.
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Posted by Jules
from Peoria, IL
on October 6, 2018
This mattress is the best bed we’ve ever slept on. We have gone to bed every night and we never fail to say how much we love our bed.
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Posted by Pam
from Omaha, NE
on October 12, 2019
We began to file a warranty claim a year ago and found that being honest about very minor stains (even though we used a good mattress protector) stopped the who process of our claim. I highly recommend not being honest (against my own beliefs) and just turning in the claim …
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Posted by Kay
from Milford, DE
on October 25, 2019
This mattress performed for approximately a year but now has significant sagging when we attempt to sleep. When we are out of the bed the sag measures 1.1 inches so Simmons will not warrant it. We both now have significant back and neck pain to the point we are going …
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Posted by Sharon
from Zion, IL
on February 21, 2022
When I first got this mattress it was wonderful. 5 years later I began to have hip & shoulder pain every night & woke up with severe back pain each morning. When I removed all the bedding I was surprised to see an indentation where I slept of 1 1/2". …
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Posted by Arelis
from Hollywood, FL
on August 9, 2014
I owed a Simmons Beautyrest in King size for a few years and the mattress still in great shape, I just bought this Pontevedra and was delivered last night and I was shocked with the quality, not good at all, the quality feels very cheap and I would not recommend …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by K
on May 27, 2015
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
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Posted by Christine
from Warwick, RI
on August 21, 2019
We’ve had it two weeks and love the comfort it provides. It’s just is a joy to go to bed and a great nights sleep.
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Posted by Brian
from Clayville, NY
on October 20, 2021
This was a floor model that half is plush firm and other is plush. I sleep only on the firm side and you eod have no idea where I sleep. Nest mattress I have ever owned. Wish I could by this model again.
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Posted by Jan
from Alpharetta, GA
on March 17, 2019
Purchased this mattress at Sears after reading many reviews and intensive research. Initially happy with comfort, support and overall rest. After 6 months, noticeably started to wear with indents happening. Contacted store, they stated this was normal for pillow top mattresses. After 1 year, indents turned into troughs. Contacted store, …
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Posted by Brandy
from Austin, TX
on March 30, 2019
I am under 140 pounds and sleep all ways. This bed looks new can not see any reason for the lack of back support. I do not feel or see any oh that is why spots. It has the exact base setup that Macy's said but still something is very …
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Posted by Amy F
from Conway, SC
on September 17, 2021
A mattress should last more than five years. We are not heavy people and there are indentations where we lay that do not go away.
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Posted by Tony
from Seabrook, TX
on February 19, 2018
Luxury firm is the right firmness for me. Our prior mattress was too soft and some of the ones we tried in the store were too firm. This one seems to be just right so far. Very comfortable but it does not feel like there is any cooling or ventilation. …
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Posted by Mitch T
from Yelm, WA
on February 7, 2019
This mattress was great when new but within a year started to show body shapes for both my wife and I. I'm 220 lbs and she is 160. Rotated the mattress when we change the clocks for DLS as recommended by the salesmen. In the last 5 months or so …
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Posted by Mike r
from Hollywood, FL
on November 21, 2020
The mattress is awesome I get my best sleep now that I have it.
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Posted by Jerre A
from Knippa, TX
on November 6, 2010
after a couple of years, it didn't feel as good as it did when i bought it. My sister told me that it's not the mattress that goes bad, it's the box springs. They last 2-3 years on an average. So I got a piece of plywood and put it …
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by Bill
from Comox, BC
on June 4, 2018
It's our second Simmons in less than 4 years. The first needed replacing after 2 years. This one has been slightly less than 2 years and sidewalls are crumbling and there's deep grooves on one side (same problem as the first one) and it also squeaks. Terrible mattresses!
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Posted by Andrew
from Old Lyme, CT
on November 14, 2018
Unsatisfactory, I would only hope that Sears would honor their 10 year warranty. I will not purchase a beatyrest mattress again.
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Posted by Lindsay
on January 31, 2023
We purchased a king Big Fig mattress, box spring, and frame in 2018. Already the integrity of the foam is failing and makes it feel like we're sinking into a hole. On both sides of the bed the sagging is so drastic we're either sliding into it or leaning inclined …
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Posted by Lyn
from Torrance, CA
on February 6, 2016
I love the bed very comfortable but it's Sink in the middle I had to sleep on the edges which does not sink but it forces you back to the middle the bed is very comfortable but no support in the middle after 4 years I'm returning the bed
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Posted by Sherry
from Ithaca, NY
on December 13, 2015
My husband and I bought this mattress two years ago. The edges already buckle down when it wasn't supposed to and it is very hot to sleep. Bad investment for us and was told it would help with my back problem. It has since made it worse.
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Posted by Rich
from Fredericksburg, IA
on December 21, 2015
I believe the one we replaced was still more comfortable after more than 15 years than this one has been after 6 months
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Posted by Janice B
from Whittier, NC
on December 20, 2012
I would never buy this mattress again. It easily caught fire and blew up almost catching our home on fire while we were asleep. It is not flame teardent at all. Awaoting return call from me4chant
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Posted by Patricia D
from Antioch, IL
on January 19, 2013
Threee years ago I bought what I thought would be the best mattress for my back wrong. Two and on half years later the center of tghe matress caved in and when you stand it on its side to turn it all the insides fall to one side, turn it …
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Posted by Diane W
from Mulino, OR
on January 20, 2013
Our purchase of the iComfort Prodigy was a result of an exchange of a totally unacceptable innerspring mattress, exercising our "one-time comfort guarantee". Our salesperson assured us that, to approach the feel and comfort level of our old mattress, we should seriously consider a memory foam product. The concept of …
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Posted by Lisa D
from Naperville, IL
on October 25, 2010
We purchased this P.O.S. mattress from Mattress Giant in 2005. Within 5 months we had them come out because we had deep body ruts that were visible when the bed was made!. At this time they came out and replaced the box springs. After 4 more years the body ruts …
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Posted by Donna C
from La Pine, OR
on March 23, 2013
I will never purchase any mattress again that has memory foam no matter the hype of "cool gel technology"...it just doesn't work! I need to get up 1-2x a night to let it cool off before I can get back to sleep on it again. My room temp is between …
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Posted by David F
from Ithaca, NY
on October 15, 2012
They say that the people that write reviews are those that either love or hate the product. Well, we are the ones that love it. I weigh 185 and my girlfriend is about 115. We have only had it for two months but we both rave about it. Although it …
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Posted by Cathy B
from Walton, NY
on November 19, 2012
This is the third mattress. The Sleep Store replaced it twice.We went to 2 twin XLs instead of the King. Within weeks, the mattress sags and there is an indent where your body lays. This makes it uncomfortable to sleep. NOT what we expected for the money. I've written to …
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Posted by Traci G
from Berrien Springs, MI
on October 27, 2013
I spent way too much on this bed and I am now stuck! This bed is very hard, like sleeping on a board. The foam does not give at all. I sweat all night long due to the heat that is generated from this foam. It is horrible. Since I …
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Posted by Dave K
from Colorado Springs, CO
on January 5, 2011
Mattress in not a reversable mattress so you cannot turn it over to get a new side. Head end of bed sloped 3" down in less than one year. We had to put 3 inch blocks under head board to make it level. Simmons say they cannot help, talk to …
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Posted by Mary S
from Erath, LA
on June 10, 2011
The best bed in the whole wide world !! It's in the "perfect" category. I fall asleep within minutes, stay asleep all night, and wake rested. No aches, no pains. So much back support, you feel your back relax and tension disapears... I actually thank God for my bed each …
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Posted by Sdf S
from Cayucos, CA
on October 5, 2011
So it turns out my comfy new Serta mattress was only comfortable for two years, and has gradually been getting less and less comfortable. No problem, I paid big bucks for the 10-year warranty, right? Wrong. The warranty "inspection" doesn't test for the things that make a mattress servicable; ie, …
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Posted by Evelyn M
from Newark, NJ
on December 2, 2011
Excellent mattress sad it cannot be found in king size. Bought this mattress almost 9 years ago at Bloomingdale's and it has kept its specifications like new. Looking for a king size mattress just like this one but no such luck. The mattress has a soft and cushion feel without …
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Posted by David B
from Carlsbad, CA
on August 7, 2013
Wow! What a great bed from day one. I am so happy with our purchase of this bed for so many reasons. I've had a great night's sleep every night and my wife has too. She can't even tell when I get out of bed in the morning (I'm an …
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Posted by Brian H
from New Baltimore, MI
on August 5, 2014
So far, everything about this mattress is as good or better than we hope. Best mattress I have ever bought. Veryou happy.
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Posted by Keith T
from Warren, MI
on August 21, 2014
Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know …
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Posted by William S
from Taylor, MI
on September 19, 2014
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
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Posted by Morgan
from Spring, TX
on March 22, 2015
Worst mattress I ever slept on. Owned for 3 years and 3 weeks and it was so uncomfortable that I replaced it. Strongly do not recommend this mattress!
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Posted by Shannon
from Little Elm, TX
on March 9, 2015
Jason Jordan was our sales rep. He was very patient with us. We didn't make the decision to purchase the bed right away. This purchase was a huge investment, and we wanted to ensure that it was the correct one! Every question we asked Jason, he answered with professionalism and …
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Posted by Noreen
from Basking Ridge, NJ
on July 1, 2016
It has a great pillow top but the inner springs don't seem to support any weight. The mattress dips too much when weight is put on it and the sides seems to crush when getting out of it. It worries me because it is just a month old and it …
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Posted by Alison
from Panama City Beach, FL
on December 22, 2015
This mattress was amazingly comfortable when we first got it. We bought 3 for a vacation home that we have. Within 90 days, ALL THREE had giant indentations. We contacted RTG warranty - 2 are 1.5 inch depressed and 1 is 2 inches. They were nice and exchanged them, but …
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Posted by Rita
from Hollywood, FL
on July 26, 2014
The plush mattress top is horrible hot I sleep in a hammock
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Posted by Carmela
from Barrie, ON
on November 23, 2016
The first mattress I bought at Sears was horrible and they made me keep it for a full 90 days before I could switch it. The sales person went on about how great the iComfort Prodogy Everfeel was so I paid the extra money for it. It was fine for …
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Posted by Vlad
from Scottsdale, AZ
on January 11, 2017
The mattress developed body impressions on two sides. S&F won't fix it under warranty. We're suffering in discomfort every night after spending over $3,000 on this mattress. We're forced to buy another mattress, I can guarantee that it won't be S&F!
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Posted by Sandra
on February 16, 2017
I tried the cool memory foam mattress, Great except after 2 mo of using it I began a sever allergy to it, Appears there are a lot of different chemicals in these foams. My dog even had two seizures which she never had before, can't confirm the mattress did it, …
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Posted by Lauren
from Ponte Vedra Beach, FL
on April 30, 2017
This bed is sold online/phone, which for a hands-on type like me was off-putting, but my chiropractor has one and recommended it for me too. My rep is Larry Long, who was extremely knowledgeable and helpful throughout the selection, purchase, delivery, set-up and later a malfunction which turned out to …
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Posted by jackie
from Rainbow City, AL
on August 16, 2017
Posted by Denise J
from Orange, CT
on November 9, 2010
I would not recommend this bed. It arrived with a broken motor. 1 year later the air controls broke down and now another year later the inner tube is leaking. The warranty says they repair or replace 100% however then they tell you that you have to pay shipping. $57 …
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Posted by Phedra
from Duncan, BC
on June 1, 2017
For the first few nights, yes, this mattress was firm - it was great. Over the next several weeks, and now months, it has completely collapsed on itself. When you lay in your spot, the edges of your profile start to rise up around you, as your body is sucked …
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Posted by Dr. K
from Petoskey, MI
on August 17, 2017
As a chiropractor, I love the consistent and PROPER support the iSleep mattress gives. Myself and my patients love these mattresses and I recommend them to anyone looking for a new mattress!
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Posted by Jerry
from Howard Beach, NY
on August 3, 2017
Great company ! Excellent product! Fantastic customer service!
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Posted by Peggy
from Wharton, NJ
on November 4, 2019
Beautyrest Silver East King MEDPT very Lumpy purchased August of 2019 and mattress is not getting any better. Thought it would adjust to my sleep position,
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Posted by Elizabeth
from Milwaukee, WI
on November 3, 2018
Purchased an Applause II Firm queen and within 2 months the mattress was sagging and mushy. I turned it around and tried it and it still sagged anywhere in between the edges. Serta rep came to my home to check sag and indeed it was over what the expected sag …
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Posted by Carole
from San Andreas, CA
on August 4, 2017
Not only is the mattress the best we ever had, when we moved, the staff went above and beyond to help us by phone on a Sunday! Customer service is stellar.
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Posted by Kathryn
from Saint Louis, MO
on May 6, 2023
Already recommended this I-Sleep bed to another couple, who’s wife is not sleeping because of her back pain. That is how well I feel and get a good nights sleep.
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Posted by Adam
from Huron, OH
on October 23, 2017
We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress confort level for our preferred sleep positions. I …
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Posted by Wendy
from Houston, TX
on December 31, 2017
This mattress was purchased for a weekend home so sees seldom use. Within 2 years there were significant body impressions on the surface (we weigh 180 to 230). Cannot get a comfortable night sleep.
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Posted by Tatyana
from Tomball, TX
on December 23, 2017
we had cali king bed and mattress that gave to our son and treated ourselves to a new beautiful bed, and this mattress came with it.... my husband started complaining 1 st week, i just told him he is a whino until i developed ax excruciating lower back pain, i …
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Posted by Robert
from Pickerington, OH
on March 4, 2018
Didn't last 2 years before problems started. Back and hip pain. Springs constantly popping when laying down.
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Posted by Adam
from Huron, OH
on October 24, 2017
We have a king size, medium, with copper cover, and it is excellent. Even more excellent is the customer service from Amore. Everything with our purchase/delivery went super smooth and Amore was very helpful in making sure we had the right mattress comfort level for our preferred sleep positions. I …
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Posted by Kathy
from Dothan, AL
on October 22, 2017
We’d owned this king mattress less than two years when the problems started. We do NOT recommend this mattress, unless you only plan on sleeping on it for a year or so. Sink holes cause terrible back, hip and shoulder pain! We are both of average (or lighter than average) …
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Posted by Britney
from Lexington, NC
on December 1, 2017
Great for me and my husband so far. My hip has not been hurting since sleeping on the new bed. Love the grey look too.
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Posted by Christina
from North Royalton, OH
on November 3, 2017
After 6 months of having this mattress we started getting "bundling" of the pillow top in areas, my fiance and I are both under 140lbs and we are not big people so there was no reason for this to happen. Rooms To Go replaced it and then we moved, transported …
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Posted by Kurt
from Eastlake, OH
on October 29, 2017
We bought this mattress less than 7 months ago, and already it's falling apart. The sides have no support and the top layer has shifted so badly that it's got giant ridges almost an inch tall on it all over the place making it extremely uncomfortable!
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Posted by Ann
from Greenwood, SC
on January 22, 2018
RTG is sending person to inspect & will lmk if they can help w/ this 9 month old bed. Less Comfort & more pain in back & hip. Dips in mattress on both sides of bed. I’m short & 200 lbs, He’s tall & 215lbs. We rotate mattress every 2-3 …
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Posted by Rachel G
from Bagdad, KY
on January 5, 2017
Incredibly comfortable mattress. The best one I have ever slept on actually. It has the perfect amount of support and plush comfort. It relieves all pressure points. It's really an incredible feeling. The free sheets are very nice too - soft and silky. I am going to call to buy …
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Posted by Colleen
from Sault Ste Marie, ON
on August 10, 2018
Body Impressions are major - but the warranty only covers mattresses with more than 1 1/2" impression when not in the bed. Ours is at 3/4", and may never reach that limit. There is a significant hump in the centre, which I've had to resort to sleeping on, since the …
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Posted by Lisa
from Davenport, IA
on September 2, 2018
We originally purchased this mattress 3 years ago. Within 2 months we had a warranty claim and for sagging in the middle. So we get the next one and it lasted about 18 months or so. Filed another claim. Got a 3 mattress delivered for $85, and it has lasted …
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Posted by Lisa
from Oak Lawn, IL
on October 16, 2018
I have lower back and hip pain. My husband has back pain and sleeps warm. Since sleeping on our new Amore bed, these issues have subsided.
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Posted by Marc
from Saint Augustine, FL
on October 22, 2018
The fabrics held up ok. The mattress support systems Failed big time. The mattress is sagging on both sides And humped up in middle. Never had a mattress do this before. My wife and I are normal weight people. Would not recommend this mattress to anyone
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Posted by Melinda
from Covington, LA
on November 4, 2018
It’s like sleeping on an angle trying not to slide down into a bowl which is impossible to do. Wake up with back pain. They do not stand behind their warranty. Have been dealing with them for two years now. Will never buy a Serta or any other mattresses they …
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Posted by Gail
from Ballwin, MO
on December 5, 2018
sleeping on the floor would be more comfortable than this matress
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Posted by Mark
from Urbandale, IA
on December 6, 2018
This is a replacement Restonic due warranty problems with the first one. Let me tell you we hate it so much that we have put it in the spare bedroom and purchased another brand. When our other couldn't be repair by Restonic we were given a partial credit to go …
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Posted by Tim
from Cumming, GA
on December 20, 2018
Overall, I would agree with most reviewers that this bed is very good and deserves the excellent reviews it generally gets. In terms of firmness, I find that the DreamCloud has excellent all-around performance, though I feel it is slightly on the softer side even though many reviews say that …
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Posted by Sharon
from Syracuse, NY
on July 9, 2017
I have had this bed for under 2 years and I wake up every morning with a back ache due to a sagging hole that has developed where I sleep. I am extremely disappointed, especially since it cost me $1400.00. I am filing a claim to see what kind of …
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Posted by Kate
from Belfast, ME
on May 27, 2019
Very disappointed with this mattress. Began creaking like an old bed after 1 month! The sides have lost support and sink when you sit on the bed. You can feel the springs through the sides. I have flipped and turned the mattress as instructed. I weigh 160 lbs and the …
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Posted by Ben
from Dacula, GA
on March 2, 2018
I looked at a lot of reviews before I decided to try the Leesa, it was nice but a bit soft to me and the edge seemed like it didn't have enough support. I upgraded to the Sapira mattress and I'm really happy with it. It was a little firm …
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Posted by Carol
from Schaumburg, IL
on May 24, 2019
Seriously, We originally bought an iSleep mattress in 2009. There was a small issue that was resolved within a couple days. In 2018 (**almost 10 years later**), and a move to the midwest, the mattress had gotten a bit worn and more than a bit dirty. It also wasn't holding …
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Posted by Darla
from Fort Worth, TX
on June 4, 2019
This is my second iSleep bed and I have never been happier! I upgraded to the newest model because one of the bladders developed a slight air leak and the pump wasn't working on one side. I contacted iSleep and they literally bent over backwards to make sure I had …
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Posted by Yoshi
from Portland, ME
on June 9, 2019
I like the mattress ok. My wife says it smells like asphalt. If that doesn’t get better soon it’s going back. Couple other things about Nolah you should know. They seem to rely heavily on their customers to do their marketing. After the sale you will be bombarded with emails …
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Posted by Michelle
from North Las Vegas, NV
on September 3, 2019
On recommendation from our salesperson we used this with an adjustable frame. In less than a year the mattress bunched up lengthwise! Not in the middle as I would have thought with an adjustable base. Became very uncomfortable. We bought 2 extra long twins to make a king size bed. …
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Posted by Carol
from Rancho Palos Verdes, CA
on March 7, 2020
I have never loved a mattress before, but I LOVE this mattress. It is sooo comfortable that I look forward to getting into bed at night, and I tell all my friends how much I love my new mattress. My back and hip pains are gone too!
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Posted by Abby
from Edmonton, AB
on March 23, 2020
Waste of money. We feel like we are sleeping in craters, it is so sunken where we're lay. It's lost all support and highly uncomfortable... I feel like I need to see my chiro waaay more because of this mattress!! Very upset with it!
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Posted by Jose
from Woodbine, MD
on April 18, 2020
I’m a 250 lb side sleeper and have been searching for the right mattress, I tried a latex hybrid but it didn’t have enough pressure relief for my shoulders. The AS5 Hybrid has been a great solution, it has zoned support coils so your hips don’t sink in and great …
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Posted by Monica
from Elk Grove Village, IL
on May 17, 2020
I had been having problems with standard innerspring/foam mattresses. Not comfort but allergic reactions to foam. After much investigating decided to try Awara. Got mattress put on my box spring and waited for it to recover from packing. It had arubbery smell which became less but never left. Also 13" …
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Posted by Ron
from Katy, TX
on August 2, 2020
within a year this mattress failed relative to providing ANY support. At $4,100 Serta should make warranty claims quick and easy. Never buy a Serta, you'll likely be sorry.
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Posted by Jennifer
from Rock Hill, SC
on September 11, 2020
My husband sleeps like a rock on this bed. He is a combo sleeper that likes medium to firm mattresses and he just loves this bed. I am a strict side sleeper, very rarely I will end up on my back. I sleep really hot. I prefer a mattress that …
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Posted by Kamryn
from Tampa, FL
on November 10, 2020
I've had this bed for 5 years and it has given me more back problems than i had before i started using it. They replaced it once and its still horrible. Its also super hot. Tried a topper and new frame and that didn't even help. I would never recommend …
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Posted by Jason
from Howell, NJ
on December 29, 2020
Horrible mattress. Constantly waking up with shoulder, hip and back pain. I’ve been sleeping on the couch until the thirty days are up and I can return this. Avoid this horrible mattress unless you like the feeling of sleeping on concrete.
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Posted by Dennis
from Harwich, MA
on January 19, 2021
The mattress appears to be compressing, getting lower to the floor. Sleeping on it feels like I am on a solid stack of cardboard that just compresses in a "canoe" type impression on the bed, my side and my wife's.
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Posted by LG
from Fort Worth, TX
on May 3, 2021
I am a researcher by training, so whenever I buy anything I do extensive research. I needed a King mattress and I am a plus size side sleeper.I used to have a Sterns and Foster with a thick pillowtop that was great but their quality went down and then I …
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Posted by richard
from Novato, CA
on January 25, 2021
it was allright at first but just fell apart and the warranty is a scam a coffee stain will void it
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Posted by MI
from Detroit, MI
on January 29, 2021
January 2021 Horrible I felt bullied nobody will respond to my calls or my emails other than telling me that without the original box they won't take a return and I have to keep it in my home for 30 days otherwise they're going to charge me $99 but they're …
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Posted by Mary
from Salida, CO
on February 5, 2021
When this mattress was first purchased it was okay. Not great, just okay at support and comfort. Within 6 months (and the end of the trial period) the mattress started forming divits under our bodies. We tried "punching" them out, rotating the mattress, but it just got worse over time. …
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Posted by Jules
from Mississauga, ON
on February 8, 2021
We were led to believe this was a top of the line mattress and would meet our expectations. Yet 5 years after purchase, the mattress has become soft and results in my wife and I rolling towards the center. Additionally, I frequently wake with back pain. As it has a …
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Posted by Jessica
from New Boston, MI
on May 28, 2021
I’ve tried many mattresses from a Tempur-Pedic, to a BeautyRest, WinkBed, etc. You name it, I’ve probably tried it. This mattress blows all of them out of the water, It is so comfortable. I always say you can’t have all three expectations, great quality, great service, and great price. But …
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Posted by Lee
from Kailua Kona, HI
on June 6, 2021
This mattress is extraordinarily, and unnecessarily, stiff and heavy. It is difficult for one person to put on fitted sheets because the corners can barely be lifted (I'm a fit 200-pound male). Moving the mattress off the platform (when putting on a full mattress protector, for example) can not be …
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Posted by Behrad
from Laguna Hills, CA
on December 21, 2021
I bought this from Costco assuming it is going to have an acceptable quality, this was the worse mattress I have ever had. Customer support was one of the worst I have seen and they have changed the name of the company to cannon mattress. I guess that is their …
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Posted by Michele
from Mesa, AZ
on March 7, 2022
The iSleep mattress was custom made for my husband and I. Measurements were taken and our sleep patterns were assessed so that each side is perfect for each person. We have had great sleep and truly love that we can adjust the firmness to fit each of our needs. The …
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Posted by Aaron
from Columbus, NE
on July 28, 2022
Love our split king adjustable iSleep mattress!!
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Posted by Claudette
from Strasburg, ND
on August 2, 2022
Still have yet to sleep on it straight through like sales said to do. However the smell of the bed from whatever materials it's made from have a strong order and took a little over 6 months to go away, so for little over 6 months no use the bed …
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Posted by Betty
from Norfolk, MA
on August 3, 2022
We felt that we were treating ourselves to a luxury mattress. Within 2 months impressions formed in the pillow top and now we feel like we have a very lumpy bed. We have only had it for 17 months.
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Posted by STEVE & KARI H
from Fullerton, CA
on January 15, 2018
Apparently no one has figured out how to make a King mattress hold its shape like a Queen will. It develops pockets!!!!
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Posted by laine
from Oldsmar, FL
on November 9, 2017
I bought a mattress at BED PRO at citrus Park Tampa which promises that had good support, good quality and 10 years warranty . Manager lied and included extras charges. the mattress it is really bad quality, has no support, sick more than 10 inches. I complained since the first …
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Posted by Kailey
from Rockport, NB
on February 26, 2018
We were out for a firm mattress and communicated that to the sales person. Also take note that "firm" is in the name of the mattress. We had this brand new mattress less then 2 weeks and it developed body impressions an inch deep (measured without a body in it, …
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Posted by Sharon
from Alpharetta, GA
on March 24, 2022
This bed was great for first couple of months. Then the sagging started. Just about to rip the top off and go with organic latex. Companies just want to rip people off these day. Older mattresses were made much better..but where was the profit in that 😡
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Posted by Cathy
from Saint Louis, MO
on November 13, 2017
divot in just a few days like my 14 yr old mattress also purchased from Value City Furniture, did not expect this mattress just made a month ago , vcf slow to respond, said have to review, 2 sentences long tech report? What is to review, I have old mattress …
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Posted by Pete S
from San Antonio, TX
on April 7, 2018
Great Mattress . Restful Sleep !!
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Posted by Mike
from Le Mars, IA
on January 2, 2021
Had to replace the first one after two years due to sink holes. The replacement did the same. Durability is non existent.
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Posted by Cheryl
from San Antonio, TX
on April 27, 2021
I am very unhappy with my purchase. Mattress has 10year warranty but is totally useless. Middle of the bed is 2" higher, terrible sleep with sunken down on each side. Purchased from Macy's and they are not standing by their product. Even looks bad when the bed is made up. …
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Posted by B R
from Princeton, MN
on December 11, 2010
loved it the first year or so but it immediately began to break down. there are two large valleys in it from our bodies, and we are not very heavy(husband is 200 lbs; i am 150.) now, it is killing my back and i am looking for a new one. …
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Posted by Donna H
from Alexandria, VA
on March 14, 2012
The bed we tested in Mattress Warehouse on Pickett St in Alexandria VA was nice and firm and very comfortable. The bed that was delivered was NOT the same mattress that was in the store. This bed has a hard rim around the edge and the inside is mushy. It …
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Posted by Sivan R
from Ocoee, FL
on April 18, 2013
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, …
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Posted by Meg
from Pearland, TX
on November 24, 2017
This is was the perfect mattress for myself and husband. Great balance of support with softness, it has now been relegated to guest room duty as we moved up to king size. I would like to find another mattress just like this one for the guest room at my parents …
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Posted by Yimei
from Seattle, WA
on December 4, 2022
Simmons Beautyrest Classic Bagnell Firm queen mattress is my favorite mattress. It has been 15 years old and still like new. I like it very much. Tight top spring core, edge /border support, comfort padding and 800 coil count made this bed an excellent performance. Now I want to buy …
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Posted by Debra
from Graysville, TN
on April 27, 2014
I have been totally dissatisfied with this set. After only 8 months it was sagging 1 1/2 inches. I measured it today and it was almost 2 1/2 inches deep. We have to lay in the hole. It is terrible. You can't lay on the higher part, in the middle.
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Posted by Gabriole V
from Miami Beach, FL
on May 23, 2015
The first time I tried this mattress, I knew I had to have it. It's like sleeping on a cloud. All the mattress-related discomfort I used to feel is history. I've bought it in 2007 and it has maintained its shape, beauty and comfort since then. If you like a …
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Posted by Josh
from San Francisco, CA
on May 27, 2018
I've owned this mattress for 6 years now, ranging from 320 to 255 pounds, and it still looks and feels practically new with no sag whatsoever. It's perfectly supportive as well has being soft on top which my partner with fibromyalgia loves. The fact that I'm actually bothering to write …
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Posted by TLamont
from Grand Rapids, MI
on May 17, 2019
Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
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Posted by Nancy
from Williamsburg, VA
on February 26, 2021
Our mattress shows very clear indentations where my husband and I sleep. Even when the bed is made, the indentations show through our comforter and neither one of us is overweight. We often wake up with lower back discomfort in the morning. Also don't like that we cannot turn this …
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Posted by Robert
from Harpers Ferry, WV
on June 26, 2021
When I first laid down it feels comfortable. Then the bed kind of swallows you up. And I wake up sometimes with hip pain. I don’t understand how this is a firm mattress. It is not firm at all. We bought it in 2014.
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Posted by Esnad
from Hilton Head Island, SC
on October 6, 2019
First 60 days I was very comfortable to sleep on mattress and suddenly it sink, my back and neck start to bother me , can’t sleep from pain , time to call warranty office and resolve this problem.
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Posted by Robert
from Waynesville, NC
on October 26, 2016
Tried to get warranty help from Mattress Firm, but They want $25 for a "warranty kit" to take pictures then send it in to them.
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Posted by Linzy
from Tinley Park, IL
on May 4, 2022
This mattress gives me migraine
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Posted by Andrew
from Westland, MI
on July 9, 2022
Support when you need it most!
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Posted by Marty
from Nashville, TN
on January 28, 2018
We have had the Maddie Luxury Firm for about 4 months and although it took some getting use to, I believe this mattress to be the most comfortable mattress I have ever had. It has completely taken away any back pain I was experiencing with our other mattress. This mattress …
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Posted by EJ
from Billings, MT
on August 6, 2019
My spouse and myself just bought a new mattress to replace the big mistake we made buying this one. We went back to an inter spring mattress and after just one night we both feel better. I didn’t ever have bad allergies last night (what do they put into these …
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Posted by Judi
from Victoria, BC
on March 3, 2016
Because the bed frame was high, I did not buy this mattress with a box spring. If Sleep Country had told me this was a really stupid idea, I would have chosen another mattress. As it was, this mattress definitely needs a box spring. I have the visits to my …
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Posted by Margaret S
on January 19, 2013
High ridge in the middle. Absolutley ridiculous My old bed was better and it was 10 years old. Avoid this bed. If you buy it you will be sorry. Terrible quality! This bed is a total disappointment. Don't be fooled by a five minute "test drive" in a mattress store.
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Posted by Julia
from Rocklin, CA
on July 13, 2015
It has a plush top that is really cushy. It feels firm enough. The corners are pretty sturdy. I'll see how the sides go in the next months/year.
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Posted by Aj D
from Lemon Grove, CA
on June 10, 2014
My husband & I both have major back issues & were definitely in the market for a new mattress as we were going on about 16 yrs with a no name $300 mattress! I went to 2 different stores & laid on about 10/13 beds, (I truly hate mattress shopping …
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Posted by Sarah
from Reynoldsburg, OH
on December 12, 2021
We bought a beautyrest mattress Disney Moderate Plus early 2021 and it is awful... have impressions within 3 months (and we are not large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the most disapointing purchase I …
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Posted by Dwayne
from West Mifflin, PA
on June 4, 2016
Not much support. Bed started hammocking almost immediately. Guess I should have known that firm and pillow top don't go with one another. Lesson learned
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Posted by Laurie
from Etobicoke, ON
on March 31, 2016
We've had this mattress for about 10 years and it's super comfortable and I love it to bits. It's so soft and cozy, you don't want to get out of it.
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Posted by K F
from Newport News, VA
on February 14, 2013
I've been complaining to my wife about my back and shoulders when I wake up and climb out of bed, not roll out of bed, in the morning. I am reminded of the struggle as a kid getting out of waterbeds before they were wave-less. When changing the sheets I …
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Posted by Bob M
from Wilmington, NC
on January 11, 2013
Good mattress but in today's day and age, if you spend 2k, you should have wonderful customer service from a central location, not a local sales rep.
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Posted by Pamela M
from Carrboro, NC
on December 8, 2009
Very firm, which is what I prefer. Midrange price and quality. A great night's sleep!
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Posted by Rick B
from Rockford, IL
on December 8, 2009
This matress has given my wife and I a great sleep for years now. Seems to have a lot of life yet to go.
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Posted by vonda
from Evansville, IN
on November 3, 2019
I am a side sleeper and within a week of having this mattress my hips hurt about and hour into sleeping. Tried to exchange with Ashley Furniture within that week and they would not exchange or let me return. I told the salesman I did not want a mattress with …
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Posted by Bob E
from Coshocton, OH
on January 29, 2014
I have extreme arthritis of the shoulders,back, hip and knees. I also have Neuropathy my symptoms include loss of “true feelings” and strange sensations in my feet, legs, lower arms and hands. My symptoms include loss of “true feelings” and strange sensations in my affected body parts when I am …
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Posted by Pamela J
from Greenville, SC
on October 2, 2012
This mattress has made me move it to the guest bedroom. My husband whose weight is about 180lbs and I my weight is 140lbs and after 18months the middle of the mattress has terrible lumps which had us waking up throughout the night in pain. We contacted Jeff Lynch where …
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Posted by Cindy M
from Parksville, KY
on September 9, 2010
My husband and I purchased this matress/boxspring set in our local serta store after carefully trying it out. It felt wonderful in the store.....firm yet conforming to your body then once you got up it went back into place. It seemed perfect, however, after about 2 weeks one of the …
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Posted by Pat
from Moss Point, MS
on May 28, 2015
This bed felt good when we tried it in the store. Had it less than 4 mo. and it is already showing impressions where we lay. My husband and I are small people, this should not be happening. The store is sending out another mattress. I have 2 other family …
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Posted by Kim A
from Summerville, SC
on July 24, 2013
We've had this bed for almost 2 weeks now and I ache more with each morning. I'm considering swapping it for the insight model but worry that won't be the right choice either. The genius is extremely firm, feels like sleeping on concrete. I weigh 120lbs and I feel this …
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Posted by Dan B
from Gloucester, ON
on August 2, 2013
Got it, it was much harder then the store model, too hard. I woke up in the morning, with massive pressure point point pain, and loss of blood. BUT my back was just awesome on it, PERFECT. I had to return it as my hip and shoulders where hurting, but …
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Posted by Sasha A
from Minneapolis, MN
on October 29, 2013
I purchased a Carmona Plush Euro Top matress from Furniture Mart almost a year ago, the sales person had me convinced I was getting a high quality mattress and how well rated Restonic was in the industry. Well I wish I had come to this website first to see all …
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Posted by Nancy T
from Denver, CO
on November 12, 2013
I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't …
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Posted by Kay
from Lake Saint Louis, MO
on May 26, 2014
We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep …
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Posted by Bradley H
from Center Line, MI
on August 6, 2014
First new mattress ever purchased. Would have chose something a little bit softer. I am not sure if paying more would have improved since this was my first new mattress ever purchased. I have had chronic neck and back pain and hoped the new mattress would help, but seems to …
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Posted by Greg
from Hampstead, NC
on July 17, 2017
This has been a great purchase and value. I have and will continue to recommend this product to all my patients.
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Posted by Harrison
from Vail, AZ
on April 17, 2016
Mattress fully met our expectations. Good Value !
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Posted by Marie
from Ballwin, MO
on July 5, 2016
Happy that I can get a double side mattress with 2 different feels.
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Posted by Candace R
on July 17, 2014
Great if you sleep on your back but is too firm for a side sleeper.
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Posted by Carlon S
from Warren, MI
on August 1, 2014
Very good bed for the price
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Posted by Tracy O
from Sylvania, GA
on November 24, 2016
For a high quality name and price I expected something to last more than two years. After the first six months this has only been getting worse. A cheaper mattress was better than this. Going back to a Sealy... Bye serta.
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Posted by Michael
from Santa Fe, NM
on April 1, 2017
Worst sleep ever and I'm stuck with this piece of crap!
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Posted by Rhonda
from Abilene, KS
on June 30, 2017
It is nice to be able to adjust the firmness as needed depending on my level of pain every day. Replacing the air bag was easy when the mattress was losing air.
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Posted by Jesse
from Riverside, CA
on April 12, 2017
This is the best Mattress I've ever owned! Ok so I'm going to explain my experience since the beginning as I searched all over the internet for reviews and never found an actual owners review about this mattress. So when I first got it let me tell you it is …
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Posted by Stacy
from Greenwell Springs, LA
on April 23, 2017
We sleep on this bed when where stayingat a friends home. This mattress is the most comfortable mattress we have ever ever slept on. It's 14 years old but you would never even believe it. I normally get up at least 3 times a night at home but every single …
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Posted by Dana
from Mallorytown, ON
on January 2, 2022
this is an absolutely horrible bed and the worst possible purchase. I see that this model is discontinued and I know exactly why. We tried this mattress out in the store and it was wonderfully soft yet firm for my husbands back problem. The salesman said that the new bed …
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Posted by allan
from Tappan, NY
on June 5, 2023
After 5 years there is no support in the mattress.
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Posted by Doug
from Rio Vista, CA
on May 15, 2023
Same price point (Costco) but the difference between these two models is substantial. Need to replace the Lakeridge after only 3 yrs due to constant back and hip pain. Costco warranty is terrific and will soften the blow. Wife prefers to nap in Hubby's Hope Bay.
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Posted by Andrew
from Smithtown, NY
on January 4, 2018
I bought my airbed almost 20 years ago and have had no issues with it al all. Still feels like new and gives me the same comfort as when I purchased it. The air adjustment works great as my wife and I don't like the same firmness on our mattresses. …
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Posted by Dave
from San Clemente, CA
on February 3, 2018
We do not disturbed one another because we have different bed times , this is really a plus of having some what separate sections,with the foam in the middle. Dave & Paget.
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Posted by Harold
from Brantford, ON
on June 1, 2023
when we were looking for a mattress we decided on the best available: soft pillowtop but medium firm body. so we chose Beautyrest Hotel 5 Diamond CT. it was great for several months. Then it started compressing in the sleeping position. After 2 years it felt like sleeping in a …
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Posted by Hank
on April 4, 2018
This is, without a doubt, the most comfortable bed we've ever had. It's cushioned and soft yet supportive at the same time. You do not sink into the bed like you do with memory foam. It's very comfortable!
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Posted by Marya
from Franklin, TN
on October 21, 2017
We could not be happier with our G.S. Stearns Luxury Plush mattress by Stearns and Foster. We almost cannot believe how perfect it is for us. We do like firmer mattresses with a soft euro top. We have owned this mattress for 4 years and we both sleep better than …
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Posted by CLAUDIA C
from Sherman Oaks, CA
on December 12, 2017
We love the mattress, but the covers that were recommended to keep it pristine did not work well with the fitted sheet, so we removed it. We recommend a much better fit in the future to keep the mattresses clean and sanitary.
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Posted by Gloria
from Southaven, MS
on January 2, 2018
This was given to me in May 2015. I have never been satisfied. Do not like spring mattress. Do not like not being able to flip it. I think that is reason it is wearing out so soon. I do turn often. Would not recommend this mattress to anyone.
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Posted by Mike
from Orange, CA
on January 18, 2018
This is by far the worst customer service I have ever experienced. My mattress started showing manufacture defects around 9 months. I ended up working with an executive trying to get my bed covered by the warranty, he was laid off and i have heard nothing for the last 5 …
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Posted by Angelika V
from Denver, CO
on May 27, 2018
Horrible mattress! Sags with lump in middle in no time . Never had back pain before but now daily so go to guest bed and voila back pain is gone . Might as well sleep in a hammock- will never buy Sterns and Foster again because of bad experience.
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Posted by Al
from Seneca Falls, NY
on July 13, 2018
I was told this bed would NOT be hot, it's terribly hot. Holds body heat and causes me back and neck pain. Yes, you can change the mattress, ONCE, and that one you are stuck with. So I bought a $2000 mattress based on reputation and I have to live …
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Posted by Laura
from Denver, CO
on August 28, 2018
Dreamcloud is truly a dream. It's just the right balance of support, plushness, and cooling comfort. I finally made the plunge to invest in a luxury mattress, and this is so worth the price. After one night of sleeping I woke up without the typical neck and shoulder pain I …
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Posted by MsNavas
from Spring Hill, FL
on September 12, 2018
Too expensive for what is offered. Not true to size, smaller by more than 2inches. Initially I bought the most expensive 'queen' size mattress in the store with the adjustable base. I noticed that it was smaller than a queen but bigger than a full. I went to the store …
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Posted by Tobe
from Buna, TX
on January 5, 2019
We thought we were buying the best "FIRM" mattress that money could buy, but I sink into it so much that I am sleeping in a hole. We put a thick yoga mat under the sheets to make it useable!! We only use it a few months out of the …
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Posted by Amanda
from Manteca, CA
on November 2, 2018
The mattress was great for the first year. The memory foam is now lumpy with dents. Only area I can sleep without waking up with neck and back pain is in the middle. I've been forced to sleep on an air mattress- it's that bad. Will be dealing with the …
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Posted by Linda
from Aurora, CO
on May 21, 2019
the mattress is great. it has the best of all the other mattresses. the support is adjustable and held up for over 20 years. i have a lot of back and hip problems that are not a problem with this bed! the set up instructions are very easy to understand …
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Posted by Joe
from Wilmington, NC
on March 20, 2019
I was a little unsure of how I would adjust to this mattress since it is different from my previous mattresses. This mattress has exceeded my expectations. I wake up feeling rested and without pain. I also stay cool throughout the night. My partner also loves that she can adjust …
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Posted by Harsh T
from Charlotte, NC
on March 20, 2019
We bought 1st mattress from iSleep 19 years ago. After very pleasant experience about 4 Yrs ago it’s moved guest bedroom. We were very happy so bought from iSleep the second mattress with adjustable bed as a set. This was back in July 2015. Highly recommend it to people with …
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Posted by Kristen
from Lincoln, NE
on May 21, 2019
This mattress has been awesome from the first night. I love that I can adjust it based on my condition on a particular day! My husband and I can each have exactly the bed we want. I had been sleeping so badly on our (MUCH) more expensive Tempurpedic that if …
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Posted by Troy
from Olathe, KS
on April 30, 2019
This mattress is great. I highly recommend this for everyone. You can adjust the firmness to your comfort level. I also recommend getting the zone heating addition. There is nothing like getting into a warm bed in the middle of winter.
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Posted by Jeanne
from Worcester, VT
on June 17, 2019
We’re so happy to have a non-toxic latex mattress now after sleeping on a toxic Tempur-pedic mattress for so many years!
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Posted by Mary
from David City, NE
on June 10, 2019
We bought an adjustable king size with the split foundation so my husband and I could each change our mattress separately. We are still experimenting with how to adjust our sides, but are very satisfied with the bed so far. It was well worth the money spent and highly recommend …
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Posted by Christopher
from Rochester, MN
on July 13, 2019
I travel a lot and I can’t wait to get home to this mattress. Feels cushy but has great lower back support.
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Posted by Carole
from Saratoga Springs, NY
on June 7, 2019
As a side sleeper, I suffer when I travel and sleep on other beds; my Serta is so comfortable. After all this time, it is beginning to show some compression of the mattress, but then I am fairly big. I always look forward to coming home because I know that …
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Posted by Kevin
from Perry, GA
on August 25, 2019
I had to buy a thick mattress topper to cover the thin mattress for two reasons, the mattress wasn’t very comfortable and the so thin that sheets wouldn’t stay on the corners and would slap you in the face when turning. My advice is if you buy from the dump, …
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Posted by Carol
from Falls Church, VA
on September 9, 2019
This is a 100-pound mattress when it arrives at your door. But it's not what is described on the site. Dreamcloud has had enough time to change their manufacturing processes, but they can't seem to find time to make a five-minute text update to their site?! It's NOT a hand-tufted …
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Posted by Cynthia
from Pendleton, IN
on October 25, 2019
So excited. My third serta and finally king size. But it has not held up well at all and was expensive also. Very disappointed
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Posted by Darla
from Orange, CA
on January 10, 2020
The bed is new so it is stiffer than the store’s trial bed of course.
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Posted by Daniel W
from Gerry, NY
on February 16, 2020
We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep …
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Posted by Dan
from Sterling, VA
on February 16, 2020
We purchased our first iSleep King bed approximately 18 years ago and loved it! I prefer my bed to be firm, my wife prefers softer. The mix of bed 'technologies' works great - providing adjustable firmness, very comfortable and luxurious feel while lying down. We slept more comfortably and more …
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Posted by Scott
from Muskegon, MI
on April 4, 2020
Great support. It’s the “Goldilocks” mattress for me. I don’t think it is offered anymore. But I hope they have an equilavent. I need a king size.
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Posted by Scott
from Garden City, ID
on August 6, 2020
The springs along the edges are bulging out. The mattress never fully opened to a queen size mattress it is more like a full size. I weigh 165lbs so the springs shouldn’t be doing this. I called Awara and have never gotten a response. We bought the frame and it …
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Posted by Monique
from Grosse Pointe, MI
on August 19, 2020
The Beloit Mattress Topper is marketed as a College Dorm must-have. That said, with less than 3 years of use, the mattress topper did not hold up to its name. When the Beloit mattress topper arrived, it was absolutely gorgeous: American made, quality stitching, attention to detail. I felt quite …
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Posted by Kate
from Minneapolis, MN
on October 12, 2020
The vice president worked closely with us before ordering the bed, so that it would offer the most comfort and support to my husband who struggles with mobility. Years later, when I was moving my husband to a group home, I needed a new pump and controller. The VP remembered …
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Posted by Diana
from Irvine, CA
on September 16, 2020
Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more …
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Posted by Arnetta
from Beachwood, OH
on September 21, 2020
My esperience was wonderful I love the Stearn and Foster brand. Im looking for a King aize now
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Posted by Floyd
from Lincoln, NE
on April 20, 2021
We had a conventional pillow top mattress & box spring so after 15 plus years it was getting tired and so where we. We started the mattress shopping thing, did the touchy touchy feel and critiquing each mattress. With a little research and being local residents we decided to stop …
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Posted by Michelle
from Yutan, NE
on January 19, 2021
We have had our iSleep for 6 years. This was an investment to us. My temperature control box stopped working. I live in NE, it's January and I'm little so I need that extra heat. I emailed the company this am, and within 15 mins, probably less, the President of …
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Posted by Gabriel
from Alpharetta, GA
on September 10, 2021
This mattress is not worth your money, after a little more of 3 months of use, our mattress is rock solid firm, even when we chose the “medium”, we bought this at mattress firm, and the one they had to show was soft as a cloud, but it’s a scam! …
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Posted by M
from Sagaponack, NY
on September 29, 2021
I had a pillow top for many years and never had a problem. This bed says it's soft but it is not. Quite firm!! I suffer from arthritis tendonitis and bursitis in my shoulders so if you have anything like that don't get this bed. Also have back problems but …
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Posted by Mike
from Columbia, SC
on August 16, 2022
I actually love going to bed, because I get to sleep on this wonderful mattress. Best mattress, comfort-wise and sleep-wise that I've ever slept on.
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Posted by Kim
from Spring Hill, KS
on November 15, 2022
We had our first I Sleep mattress for many years when it had a problem with the pump. I called and had several options with warranty expired but they gave us a wonderful discount for a new mattress and sent it out quickly. It went together easily and has been …
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Posted by doris
from Corpus Christi, TX
on December 28, 2022
love it. have severe R/A had both knees replaced love my bed. broke hip had it replaced. love my bed.
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Posted by Zane
from Valrico, FL
on January 7, 2023
Many back and hip problems. No pain and great sleep. Anyone who lays down on it goes to sleep. Visiting relatives and especially children. Highly recommend.
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Posted by Rod
from Indianapolis, IN
on April 22, 2018
Great bed very comfortable just pricey we bought the adjustable bases leggett platt 700 series so 2 Scarlett back ice twin xl mattresses and 2 adjustable bases we got free adjustable legs 4 black ice pillows 2 Columbia cooling pillows 2 total encasement mattress protector and 2 5 sided mattress …
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Posted by Bryan
from Great Falls, MT
on June 26, 2018
Have owned a Beautyrest for the past 20 years. This is my third one in that time frame. The one that I just replaced was 11 years old. Will only purchase Beauty rest. Chose to buy this one and have not regretted it one night.
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Posted by Ken
from Burbank, CA
on August 3, 2020
After 8 months it was already sagging in the middle. I wanted a firm mattress. The springs are firm, but the springs conform to my body. Instead of supporting me by my hard body parts, the springs press into my soft parts where I don't want to be supported. I …
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Posted by Penny S
from Hendersonville, NC
on June 6, 2011
within 6 months 2 sinkholes down each side with high ridge left in middle. Hard and lumpy. Not cheap at $1000. Piece of junk. Hard to make up and cannot be turned over. pillow top is hardly there. we had one before that did the same thing so tried to …
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Posted by Neila
from Saint Augustine, FL
on November 28, 2014
¡Look what happened to us! At ten months of purchase Simmons Melissa mattress plush firm, the mattress began to divide it, being half of the mattress more sunken than the other half. When my husband lies forms a hole in which I spend the night at the edge of the …
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Posted by Jon E
from Cary, NC
on December 13, 2009
Loved the mattress when laying on at the store - hence the purchase. I don't know if it is due to the fact we did not go with a box spring (which I've often heard makes the bed), but it isn't as comfortbale as I thought it was going to …
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Posted by Steve
from Mound, MN
on February 11, 2015
After lying in bed for about 20 minutes, the middle begins to sag. It takes considerable effort to move out of the hole to the edge of the bed where there is better support. This is what you will be doing through out the night. If you get out of …
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Posted by Crystal
from New Market, MD
on July 13, 2015
We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame …
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Posted by Wanda T
from Newnan, GA
on May 13, 2013
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain …
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Posted by Vivian
from Columbus, OH
on November 2, 2016
We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. …
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Posted by Nina
from Englishtown, NJ
on February 20, 2022
I have always purchased Simmons Beautyrest mattresses and was happy prior to this purchase I had another Beautyrest mattress which once again sunk it felt like I was sleeping on Springs and destroyed my shoulder they allowed me compensation and I purchased this mattress the Shakespeare collection C plush for …
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Posted by Lauren S
from Seattle, WA
on August 9, 2013
This mattress is tooooo soft. I wish I had made a smarter choice, but I was sleep deprived from my hand-me-down ancient old mattress, and wasn't thinking clearly. I thought the softness of the Bryanna would help circulation, and cushion my bony body, but I am now in pain all …
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Posted by Brian M
from Simpsonville, SC
on April 5, 2013
Was fine for a year or two, then completely broke down. Caused serious back pain. Had to junk this after less than three years. A very poor investment.
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Posted by Meg
from Vancouver, BC
on November 20, 2017
We thought we were buying top-of-the-line, but within 5 years this mattress has collapsed into pools and valleys so moving around is uncomfortable and wakes us.
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Posted by Christy
from Charles City, VA
on August 8, 2015
We hate this mattress. This is the second one. We exchanged the first one as it went bad. Now we need a different kind of mattress as this one kills our joints and back. We cannot get a good night's sleep on it.
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Posted by Sonya
from Saint Cloud, FL
on January 9, 2018
I love this mattress. I have a sensitive back, but have not had any issues with this mattress, and I've had it for over two years. I usually sleep on my back, on my side, and on my stomach. As I'm typing this I am 9 months pregnant and i …
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Posted by Jim
from Jacksonville, FL
on November 14, 2017
The pillow top has lumps and tends to move when I lay on it. It's 15 months old and you can see rolls in the pillow top. Would never recommend this to anyone. Extremely disappointed. I have shoulder and back pain often from this.
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Posted by Marcela A
from Atlanta, GA
on June 9, 2018
At the beginning, this mattress seemed to be comfortable. Although somehow quite smelly. The smell went away on its second month. But here is the main problem. I am a petite 132lb person and this mattress before it's first year already feels uncomfortable. The surface is now uneven / it …
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Posted by Cadence
from Atlanta, GA
on May 24, 2022
Fantastic comfort all around. I get compliments from guests and friends all the time. Easily one of the best mattresses I've ever slept on. Surpasses every hotel I've ever been in. I will keep this mattress until the very end. **Written from this mattress
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Posted by Kathy
from Wyoming, MI
on September 3, 2021
I rotate the mattress regularly, as directed by the sales person. After 18 months of owning the mattress there is now a severe sag on the edge of only one side of the mattress. I would not recommend this mattress I feel it’s poor quality for the price.
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Posted by Paula
from Louisville, KY
on September 3, 2017
15"" is too tall for most sheet pockets. Had to order sheets and mattress pad to fit. Normal box springs were made bed too high to get into. Short box springs are better but dust ruffle is too long. Incurred quite an expense dressing this bed.
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Posted by LynnSATX
from San Antonio, TX
on February 1, 2018
After 15 years of searching for the perfect mattress and more than spending $20,000 on various mattresses (8 to be exact), I found the most ideal one when I came across the Simmons Beautyrest Black Hybrid Gladney 14" luxury firm mattress at a nearby Mattress Firm store. I sustained several …
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Posted by Teresa
from Kewanna, IN
on February 8, 2017
We purchased our first comfortpedic and within two years the sides sagged. The retailer exchanged it free of charge. Now it's been two years and we are asking for a replacement again. Within a year the mattress started to leave deep inpressions where we sleep. I wake up in pain …
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Posted by gloria
from Dearborn Heights, MI
on August 31, 2018
Had previous mattress over 15 years and thought I should buy a new one, big mistake. I got a beautyrest and within 9 months I could not sleep on it due to dips and back pain. Called for the warranty and was told must have a 1 1/2 inch dip …
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Posted by Matt
from Farmington, ME
on May 16, 2019
The mattress was amazing for the first 5-6 months then the neck, shoulder, back, hip and limbs falling asleep issues. Getting out of bed in the morning is very hard, I can hardly walk and I have to sit down in n a chair for 15 minutes until I feel …
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Posted by Melissa
on July 10, 2019
Only 95 pounds of weight in the bed every evening , Rotated bed ever three months and still I find myself sinking deep into bed ! I wouldn’t recommend this bed for support at all.
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Posted by David
from San Diego, CA
on August 29, 2022
Doesn't have a quality feel Do not recommend if a side sleeper and especially if a back sleeper. Craters terribly.
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Posted by Carole
from Bel Air, MD
on November 17, 2015
Bed has no support on one side - submitted a claim - they denied - we were told they would replace if product is damaged - they really don't care
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Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
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Posted by Kelly J
from Portland, OR
on December 20, 2009
I love my bed. It's perfectly firm with a gorgeous layer of plush on top. It provides a terrific amount of support for my lower back. From the first night it arrived, I have slept like a log on it.
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Posted by Bob A
from Jupiter, FL
on March 27, 2012
After only 3 months our new serta mattress began to sag under us. the resulting hump in the middle can be seen 50ft away! Serta "inspector" comes out to inspect, but instead of using a straight edge level to measure the sag, he lays a string over the hump and …
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Posted by Debi G
from Fuquay Varina, NC
on September 17, 2012
I would recommend this bed to anyone that loves soft supportive beds. It's like the mama bear bed of all the memory foam beds I have checked out. It has great support as well. Every night when I get into bed, I smile and say "thank you God". I don't …
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Posted by Karen L
from Mc Cook, NE
on December 17, 2012
Paid quite a bit for set. ($1600) After three years was broke down. Looked like what I like to call "canoes" on each side. Factory rep came and measured the indentations on each side. Said they had a bunch of faulty materials and would redo the pillow top. Factory had …
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Posted by Penny B
from Frisco, TX
on January 23, 2013
I purchased the bed in November 2009 asking for the top of the line to support my large husband. We were told that the Palomino was the "Best of the Best" and would NEVER be a problem. By Septemaber of 2011 both sides had collapsed (we rotated it every month). …
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Posted by Luz S
from Crestview, FL
on March 13, 2013
We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military …
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Posted by Kim P
from Ellicott City, MD
on June 17, 2010
This king size firm mattress lasted a year, maybe. We now have almost 2 inch indentations on both sides of the mattress. My wife weighs 120 and I weigh 195, so explain why this happened. So after five months of dealing with their idiots at customer service I am told …
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Posted by Brian S
from Plainfield, IL
on January 29, 2011
Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that …
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Posted by Nancy C
from Providence Forge, VA
on February 6, 2011
New line of mattresses with Serta. Came in to look at a lower cost memory foam but as soon as I tried the Paula Deen Lady Bird I was hooked. Looking for a mattress that would give hip and back support since I am a side sleeper, and was very …
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Posted by Kristi T
from Waterloo, WI
on September 18, 2011
I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help …
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Posted by Debbie R
from New Lenox, IL
on October 13, 2011
I have three autoimmune disease that can be painful. I love this bed and cannot imagine sleeping on anything else. I am in pain all the time and at 50 that is tough. I would wake up several times a night with leg cramps, back and hip pain, but now …
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Posted by Juliette H
from Detroit, MI
on August 2, 2014
its ok bed but i think i paid little toomuch
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Posted by J M
from Tooele, UT
on August 31, 2012
This is my second Serta in 2 years. The first was their Latex Pure Response Energizing King size. After one year they warrantied it and I was convinced to upgrade to the Entrancement. Again after 18 months the body impressions are deeper than expected. I am again left to hope …
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Posted by Lori R
from Coaldale, PA
on September 18, 2012
Serta iComfort Prodigy mattress set was purchased for my husband (175 lbs) and myslef (120 lbs). The mattress seems very well made and was soooo supportive and comfortable for the first month, but then... in the 5th week we started sinking (like a hammock as another reviewer put it). When …
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Posted by Chuck B
from Warren, OH
on June 6, 2013
Both sides of this mattress have sunk in. It feels like I am sleeping in a ditch with a high barrier between the wife and I.
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Posted by Jeff B
from Millbrook, ON
on October 10, 2013
We purchased this new mattress/box spring set as our old King foam set from Sears was 30 years old. The Sears set was perfect and the only reason we purchased the new set was because the old set was well, 30 years old. This new Oracle set is now 1 …
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Posted by Donna L
from Mooresville, NC
on September 12, 2014
The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.
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Posted by Liz
from Blairsville, GA
on May 16, 2014
I would have returned this bed after the first few weeks, but the friends that helped us move in tore off the tags and we we told we couldn't return it. I get up during the night and sleep on the couch. I have backaches, and pressure points areas.s. Hate …
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Posted by Suzie S
from Sarasota, FL
on October 16, 2013
I initially bought this with the 9 inch box spring but it was way too high, so I worked with Serta and Sams Club to change it to a 5 inch boxspring. Both reps were helpful and I was abl to accomplish the exchange in about ten days at no …
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Posted by Aaron T
from Washington, MI
on August 6, 2014
The bed delivered felt like an entirely different bed than the one in the show room. Way way more firm, hard. We thought we were delivered the wrong one initially but the tag on it was correct. I still think the wrong tag was added to this bed when it …
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Posted by Jolene
from Bellevue, WA
on January 15, 2015
We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing …
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Posted by Meg
on March 23, 2015
We paid a fortune for this mattress and almost immediately it began to get huge divots on both sides of the mattress. I could barely dig myself out of the hole to get out of bed. It was so unbearable I flipped the mattress over (it is not flippable!) and …
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Posted by Pamela
from Cabot, AR
on September 7, 2015
Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!
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Posted by Sharon K
from Detroit, MI
on July 29, 2014
Before purchasing my new mattress I felt that my arthritis had spread all over my body. Now I realize what a good mattress can do. I no longer have back or leg pain.
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Posted by Sarah
from San Francisco, CA
on October 4, 2016
I have had this mattress for about 4.5 months. It was fine for the first few months but had become unbearably uncomfortable within the last month. my last mattress was an inexpensive IKEA foam which was very comfortable and I used for 9 years. My boyfriend also had an IKEA …
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Posted by Jan
from Dallas, TX
on October 5, 2016
I have been looking for a good quality organic mattress for a while. I did a lot of research & found PlushBeds to be the very best. Very comfortable & healthy mattress!
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Posted by Chris
from Lincoln, NE
on December 8, 2016
We owned a pillowtop mattress for years which we thought was great. But we had back pain and restless sleep which we attributed to the bed. After purchase of the new Isleep mattress; the pain has virtually went away and I sleep much better. Would highly recommend this type of …
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Posted by Nicole
from Knoxville, TN
on January 20, 2017
I am a small person and weigh 130 lbs. we have owned this less than 6 mths and there are body impressions already. The middle had a large hump! Ridiculous!!
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Posted by Judi
from Springfield, MO
on January 20, 2017
I have a 2 year old mattress that will have to be replaced in order for me to get a good nights sleep and wake up without pain in my right hip and leg!
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Posted by Christopher
from Fort Thomas, KY
on February 10, 2023
The bed has a tremendous sag in the center of the bed. We’ve only had the bed about a week. It is placed on a new bed foundation so that’s not the cause. The bed also sleeps very hot. The return process was very easy. I cannot recommend this bed.
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Posted by Gary
from Albuquerque, NM
on March 5, 2023
Bruce helped us out and he was the best ever! He is extremely personable and helped us choose the best mattress. He showed us how to use the mattress to adjust the settings for lumbar support. We could not have received better service.
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Posted by Charlie
from South Orleans, MA
on July 25, 2017
I would not hesitate to purchase another one of these beds. The company response to a couple of minor problems was outstanding and the staff was a pleasure to do business with. I purchased the bed on the recommendation of my chiropractor because of back issues and have never regretted …
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Posted by Tony
from Goldsboro, NC
on May 18, 2017
Exceeded expectations. I recommend this mattress to my patients.
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Posted by Kathryn
from Simpsonville, SC
on June 11, 2017
Husband and I have had this mattress 2 years. We are shopping for a new mattress because this one leaves us in pain every morning. We purposely looked to see what kind it was so we didn't buy the same brand again. If my husbands blinks in his sleep....I feel …
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Posted by Brian
from Davis, WV
on August 4, 2017
As a Chiropractor, I can appreciate a great nights sleep. Sleeping is the only time your body truly heals. The more often you wake up means less healing occurs at night. I rarely wake up while in my Isleep bed.
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Posted by Sandra
from Athens, TX
on October 4, 2019
I haven't used it in a long time. Had it 5 yrs now. Slept on it, on/off for about 9 months but I was in so much pain that I couldn't function anymore. Tried to return it, exchange, use the warranty with no luck. It's been sitting to the side …
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Posted by Valerie
from Los Angeles, CA
on March 25, 2023
I normally prefer hard mattresses. This is like sleeping on a brick despite a topper. I think Serta is having quality issues since my friend has the very same mattress in a queen and it's perfect to sleep on. Mine is a Cal King and as I stated above, it's …
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Posted by Nick
from Norfolk, NE
on September 13, 2017
We have had this mattress for around 8 years at this point. Still sleeps almost the same as the day we got it home! Love the ability to change the firmness as needed.
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Posted by Vivian
from Washington, DC
on August 20, 2017
I thought this mattress would be soft like I'm sleeping on a cloud, but it gives me hip and back pain (I'm only 30). I've only had it for a 2 weeks and it's already dented. I'm not heavy...just 125lbs. It's literally the most uncomfortable mattress I've ever purchased.
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Posted by Deb
from Lancaster, PA
on November 28, 2017
Purchase a mattress Laura Ashlely mattress at Boscovs. the bed on floor was much more comfortable, the bed received is too hard.They passed us to manufacturer. Getting the run around from the store and the manufacturers. The store even wants us to pay for return. Ridiculous! Even after photos and …
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Posted by Steve
from Marshfield, MA
on October 22, 2019
Many retailers are going online to add more beds than their showroom can stock. I purchased this King Koil Perfect Contour Avon firm from a small mattress business on sale about 14 to 17 years ago. So long ago, the manufacturer discontinued it some years ago. Never stop improving products. …
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Posted by Alan
on January 30, 2018
My wife and I really have enjoyed our iSleep Queen! For us, it has been a great sleep investment. We can each adjust the firmness of our own side even from night to night if we want. The warranty is great as well. We have had occasion over 16 years …
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Posted by ROBERT
from Montpelier, OH
on February 20, 2018
Me and my wife are very happy with our isleep bed. we use the heating system to worm our bed in the winter.
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Posted by Chris
from Beaverton, OR
on December 21, 2017
This bed was handed down from my parents 7 years ago. I sure you can say they had it for sometime so it be broke in to their sleeping habits
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Posted by Mary
from Cadiz, KY
on December 8, 2017
Bought a new mattress because the old one was 20 years old. We moved into our retirement home, so we wanted all new furniture. Very expensive mistake.
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Posted by Wendy
from Palos Heights, IL
on October 29, 2017
Purchased this King Size mattress in 2012. Five years later the mattress sags where both I and my husband generally sleep. In the middle is a huge "mountain" that you can't roll over. You can not move any which way once you are "stuck" in the hole from your body …
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Posted by Angela
from Selma, AL
on February 6, 2018
I was super disappointed after all the hype that I didn't like this mattress. It was harder than expected and the gel layer was super uncomfortable. Then I tried to return it and expected this to be easy as the company advertises...NOT true! They say they will have someone pick …
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Posted by Deb
from Jacksonville, FL
on May 14, 2018
We previously slept on a pillow top mattresss. I was having terrible back pain and after about 2 weeks noticed a drastic reduction in pain. Also, I can have the bed as hard or soft as I want. And my husband can have it as hard or soft as he …
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Posted by Susan
from North Richland Hills, TX
on May 28, 2018
I did not have back pain until I started sleeping on this mattress, and I wake up MUCH hotter and sweating on this mattress. Paid WAY TOO MUCH for this POS.
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Posted by Greg
from Tacoma, WA
on June 1, 2018
Horrible mattress...my wife and I have been sleeping on this mattress for over 6 months and we have had nothing but trouble with hip and back pains. It's a crap mattress. It was hard as a rock at first then became saggy. Don't listen to all the hipe and paid …
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Posted by Laurie
from Denver, CO
on September 13, 2018
Caved in and the manufacturer sent someone out to check it. They actually fluffed up the mattress and bounced it up and down to get it to be more full before they measured it. It have caved in 3/4 inches lowerer than the rest of the mattress after the fluffing …
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Posted by Ron
from Linesville, PA
on October 27, 2018
have to keep rotating the mattress because its so unpleasant to sleep on.Wake up all night long.
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Posted by Liz
from Baton Rouge, LA
on November 9, 2018
You can feel when your sleeping partner makes even the slightest movement on the other side of the bed. I tried to return but they would not let me at Mattress Direct. I should write the Dr. who works here in Baton Rouge and tell him about his mattress. The …
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Posted by lori
from Longview, TX
on January 15, 2019
Noticeable dent in center where I sleep. Terribly disappointed in product. I feel like manufacturer is selling a junk product for way too much money & then the stores say warranty is no good because this mattress was a gift to me. Warranty should go with the product & not …
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Posted by Lisa E
from San Francisco, CA
on June 29, 2013
This is our first Stearns and Foster. We originally bought the Stearns and Foster's Chastity FIRM Euro pillowtop, and it was just too firm for us. Luckily we were able to exchange it for the "plush" model, and it is perfect. We love it! We upgraded from a queen sized …
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Posted by Perry
from Glendale, AZ
on February 27, 2019
Our first morning after sleeping on our new Addison Brooklyn bed and my wife and I love it. Our buying experience from our sales rep to our delivery at our home was a easy and professional experience. Great company story, great warranty, great return policy, locally manufactured in Az. Fair …
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Posted by Lance
from Upland, CA
on June 1, 2019
Laid down on every high-end mattress in the shop till we got to this one and "magic", "wow". Re-tried the others and there was nothing else in the store that had this feel. Hard to describe the level of support and comfort. Incredible. Hand-made to order, I scheduled it out …
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Posted by Cheryl
from Dayton, OH
on April 19, 2019
Posted by Meg
from Lincoln, NE
on April 25, 2019
We have been searching for an organic mattress for several years. We settled on the natural bed. I have been very pleased with the customer service provided as well as the bed we have purchased!
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Posted by ANNA-MARIE
from San Francisco, CA
on April 8, 2019
sagging in the center. had the seller come to check said, ok HORRIBLE! UNHEALTHY
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Posted by Jacqueline
from Mount Dora, FL
on August 8, 2019
Im very impressed im picky my mattress is perfect
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Posted by Tom
from Bristol, CT
on April 18, 2020
Spink and Co Bristol mattress has been a dream to sleep on after sleeping on an organic latex mattress from an online company for less than a year. The back, hip and shoulder pain experienced on latex has gone away. We love the fact that Spink and Co. uses natural …
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Posted by JLM
from Mill Valley, CA
on July 6, 2020
this mattress is really a work of art. It looks beautiful with the unbleached cotton cover (I got the vegan) and even smells great. I really love it. But, it's completely uncomfortable. I fall asleep on my back and move to my side in the early morning. My shoulders hurt …
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Posted by Susan
from Howell, NJ
on November 1, 2020
Have only owned this mattress for about a year. The indents on my side and my spouses side are ridiculous! I actually had to go out a buy a large piece of foam to fill the hole where my body lies! (which moves around all over).The store where I purchased …
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Posted by Sherry
from Roanoke, VA
on April 19, 2021
The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch …
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Posted by Nancy
from Twin Falls, ID
on November 24, 2020
This bed sucks when it sagged enough to warranty it out the guy claimed that we had removed the mattress tags and that voided the warranty.....it had no tags and if it did the dirty delivery guys removed it the whole thing is a scam the bed was only held …
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Posted by Valerie
from Pacoima, CA
on February 6, 2021
I purchased the EcoCloud Hybrid because they advertise it to be, “100% All-Natural, Absolutely no synthetic foams, fibers, fillers, glues or dyes.” “ No chemicals, sprays or synthetic materials are used ever”. This is important to me because I have chemical sensitivities & asthma. I have known reactions to adhesives, …
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Posted by Evelyn
from San Bruno, CA
on October 12, 2021
I've had this mattress for about a year. Bought it brand new without trying it bcause New York Times Wirecutter recommended it. Cost $2500 with "discounts" (their mattresses are always discounted with a coupon code on their site). I've never slept through the night on this mattress. It's super soft, …
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Posted by Chris
from Waterloo, NE
on May 16, 2022
My husband and i love this mattress! We can adjust each side to fit our needs. Extremely comfortable to watch tv, read etc and also much easier to find a comfortable position to fall asleep and stay asleep! Our teenager even tries to sneak in for a nap saying how …
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Posted by Jessica
from Newnan, GA
on December 22, 2021
For purchasing this mattress, I had issues sleeping on a old-school cold mattress. I had a back injury and could never find comfort in sleeping. No matter how many pillows are used I couldn’t find a way to wake up the next day without pain. I sleep so good on …
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Posted by Ken
from Coraopolis, PA
on July 9, 2022
This was what I thought to be the best mattress ever made. I slept on it for a year and had the best night sleep over ever had. Upon moving it in, there was issues with the bed settling after being moved. When it was moved upstairs(brand new), it seems …
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Posted by Ken
from Coraopolis, PA
on July 14, 2022
Upon buying this mattress, I was extremely happy. For the first two years, I had some of the best sleep in my life. Whenever I moved into my new residence, the bed fell apart inside from being moved. There are several different layers/types of foam inside this bed that make …
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Posted by Tara
from Shawnee Mission, KS
on September 21, 2017
The mattress looks beautiful but for some reason it made 120 lb body ache every day..almost all day. I didn't put the connection together until I went out of town and slept in another bed. My back to not hurt the entire time I was out of town. The first …
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Posted by Vicki
from Tuscaloosa, AL
on November 22, 2017
I actually feel like a weiner in a hotdog bun!! I am 5'8" tall and weigh 130 lbs. I sink in the middle. It's very hard to move around at night. Sad
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Posted by Francis
from Boca Raton, FL
on March 18, 2019
The mattress has helped me overcome my back issues as I currently have 4 bulging discs in my lower ciatica
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Posted by Christina
from Green Valley, AZ
on May 5, 2020
I'm a 200# stomach sleeper. I've now slept on this mattress for 13 months, and would much rather have my 10-year-used conventional mattress back! For the first month break-in period, it felt like sleeping on a sack of wet sand. Now there is a groove which I can hardly roll …
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Posted by donald
from Albuquerque, NM
on March 8, 2022
I am an engineer so I studied replacing our old Simmons Beautyrest; tried 4 different mattresses including one foam block style. This mattress is the best we have ever owned; it is especially good for someone with lumbar (lower) back pain in my opinion. Replacing old mattress with this oe …
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Posted by Dana O
from Afton, TN
on April 9, 2013
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! …
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Posted by Gina
from Winter Springs, FL
on October 6, 2016
I thought this bed would be perfect after my back surgery. Now all of the foam and gel layers have shifted. There is a big lump in the middle,so you roll to either side. It buldges out on both sides about 5 inches. For a very expensive mattress it's not …
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Posted by Israela F
from San Antonio, TX
on December 16, 2011
I've had this queen set for less than 2 years. I have fibromyalgia, so chronic pain is an issue. When I purchased this, The salesman said that this was second only to the tempurpedic, which was such a different type of mattress, i was reluctant to buy. I am in …
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Posted by Cheryl
from Crystal Falls, MI
on August 19, 2019
We have had this mattress 3 1/2 years. Although my husband and I are both small (I weight 108 & my husband weights <140), it did not take long for the pillowtop to develop very permanent & defined body signatures in spite of following the recommendation to rotate the mattress …
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Posted by Pamela
from San Antonio, TX
on July 12, 2016
I was told elite spa was the top of the line when I bought it. I've had it for less than 4 years and the little support it had is gone. I fall asleep and it feels as if a threw a cheap comforter on concrete floor and lied in …
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Posted by Fred T
from Kansas City, MO
on December 7, 2010
Do not buy this mattress, the coils gage size is not good enough to support anyone...it was poorly designed and you will never get a good nites sleep!Now i'm understanding that there has to be at least a 2 in sag in the mattress before they will do anything, with …
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Posted by Kenda
from Calgary, AB
on September 27, 2022
After two years, there were definite indents where my partner and I slept on each side of this mattress. I was always rolling into him and fighting gravity to stay on my own side of the bed. The mattress exacerbated his back and nerve pain and was a complete fail …
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Posted by Deb
from Lloydminster, SK
on March 12, 2022
This bed began to sink in spots and rise in others within the first year of use. The euro -top has shifted to almost flat on one side and hanging over on the other. There is a dent created where I sleep that my body rolls into regardless of how …
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Posted by linda h
from Mount Airy, NC
on August 6, 2018
worst mattress ever bought done what they said to do buy a mattress protector so i did they came out and check the mattress saw the problem and left went to the store thought i was getting another mattress they said there was stains on it the only stains was …
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Posted by Blanche R
from Mishawaka, IN
on September 14, 2016
I had not replaced my mattress in (yikes!) almost 28 years, so it was certainly time. Plus I figured there must be some innovations in that many years. My old innerspring mattress was the not thick kind you can turn over, so I was a little skeptical of all these …
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Posted by David M
from Seffner, FL
on July 4, 2017
I have not been able to wake up pain free since purchasing this mattress. My back and hips hurt for about 1/2 hr after waking up
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Posted by Ross
from Houston, TX
on April 7, 2022
I'm a digital nomad, so I may be away from my bed, living in any country for weeks or months at a time. I own a travel and event planning company, so I'm likely to be staying at high-end resorts anywhere in the world. NO other bed I've slept in …
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Posted by Jody
from Jacksonville, FL
on July 9, 2016
The bed that showed up at my house was much softer than the one in the store. This bed has no support. It is like you are sleeping in a valley because you sink in so much And this bed was no cheap. I wish i read other reviews online …
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Posted by Dave
from Bluffton, SC
on May 1, 2017
Wife and I got this mattress and have hated is since the day it arrived. Went back to the store where it was purchased and they would not help with a replacement or return. Told us to put a sheet of plywood between mattress and box spring if it was …
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Posted by Surebert
from Sparks, NV
on February 5, 2022
It's been 12 good years with the Simmons Beauty Rest "Atkins Visco Plush" mattress and box springs. Not a pillow top but similar feel. Very comfortable from the beginning. The mattress has begun to sink enough to not support the shoulders and hips. It's been excellent all the years.
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Crystal S
from Grand Prairie, TX
on June 18, 2015
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the …
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Posted by Shawna T
from Warren, MI
on August 1, 2014
I really like the overall comfort of this mattress. While I do believe that it was a bit overpriced at the time. The warrenty and the waterproof cover made it worth the investment. I look forward to many more good nights.
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Posted by Kyle
from La Puente, CA
on March 13, 2017
Posted by Mary
from Waupaca, WI
on April 14, 2017
Immediately upon buying, it had 1 1/2" deep hammock on either side of the King bed . The only place there is any support is down the middle. Ridiculous to be charged $1000 for a bed of this low quality, never having a comfortable night's sleep in it. I travel …
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Posted by Ann M
from Tenafly, NJ
on March 10, 2022
This mattress is not comfortable and not supportive. It started sagging and does not provide back or hip support and I am not overweight. Sorry I bought it!
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Posted by Alyssa
from Bellevue, WA
on September 19, 2019
I Have had this mattress for 5 months and I am in love! It is super comfortable and was also comfortable the first night I slept on it! Best purchase ever!
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Posted by Brett
from Cumming, GA
on December 9, 2019
This was my first mattress purchase over $1500. I had a Stern’s and Foster years ago, hated it. Changed to a sleep number, didn’t like it either. So I shot for the moon with a high end beauty rest and it was a definite miss. It felt to me about …
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Posted by Holly
from Sunnyvale, CA
on April 13, 2018
We originally purchased this mattress in December, 2016. The top and side layers broke down in the spots where we sleep within 9 months and our backs were sore from sleeping on it. It was replaced under warranty in September, 2107. We have been sleeping on the 2nd one for …
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Posted by Darissa H
on November 19, 2012
I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress …
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Posted by Douglas M
from Potwin, KS
on December 2, 2013
Mattress is falling apart and sagging after 3 months and box spring is just as bad for $700 should be a lot better. I guess we will see about Simmons warranty and how good they stand behind it.
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Posted by Deb
from Houston, TX
on July 14, 2017
we bought the His and Hers, one side is much firmer. my side is too soft but i think my husband's side is too firm, though he likes it. i can't get comfortable on either side. when i first lay down it is nice and cozy but after a while …
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Posted by Irene
from Rocky Point, NY
on February 12, 2014
This mattress felt good in the store, but the one I received was much firmer. I was waking up with major pain in my shoulders. I tried various toppers until I got the right feel with a latex topper. It wasn't perfect, but it was good enough as this was …
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Posted by Lori
from Thousand Oaks, CA
on March 28, 2016
Honestly, I went to the mattress store to purchase the tempurpedic cloud and feel like I was talked out of it and into this one. Salesman didn't have last years cloud on display anymore for me to try out again and said more people return their tempurpedics. Mmm how bout …
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Posted by Lainey
from Philo, IL
on February 23, 2016
We have only had this mattress since October 2015. There is already a inch sag all the way across it. Serta will not warranty a mattress until it is 11/2 inch. We spent over $1200 for this mattress and had we known the quality we would not have purchased it. …
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Posted by Anne
from Atlanta, GA
on December 16, 2015
Ive been going to the chiropractor for a long time now for back pain. I told him that I have had the same bed for about 10 years and he told me I should get a new one and see if it helped my back. He recommended I try Isleep …
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Posted by Sheryl
from Tampa, FL
on February 12, 2016
I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not …
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Posted by Brian M
from New York, NY
on December 12, 2009
I purchased this mattress several years ago from the now defunct Rockaway Bedding. Other than the first night getting used to it, I've had fairly restful night's sleep on it with no major complaints.
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Posted by Sherri
from Dayton, OH
on September 24, 2014
purchased bed 1 week ago....immediate increase in back pain--but my shoulders felt better ---hoped back pain would improve--IT HASN'T --and the store has a no return policy so I'm out $1,000 plus.....may have to sleep on the couch which is deplorable since I have a pricey bed I can't use. …
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Posted by Debra V
from Fond Du Lac, WI
on October 29, 2012
We took time and chose our set carefully for the right comfort level and this mattress started out quite firm but within weeks it lost its ability to return to shape, we now have a visible big high spot in the middle of the bed and sink down 6 inches …
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Posted by Christie S
from Ladera Ranch, CA
on November 23, 2012
I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told …
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Posted by Melissa H
from Crestview, FL
on December 20, 2012
Got this bed because it had a 25 year warranty and was comfortable at the store. After a few months back started hurting as the mattress contours to you and stays creating an uncomfortable sunkin hole you sleep in. So angry for the price I paid. I now have severe …
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Posted by Catrina T
from Lyndonville, NY
on October 20, 2010
I went with the latex mattress after extensive research and wanting to get away from inner spring mattress then trying it out in the store. It was great at first, meaning a few months. After that I started to notice the center of the mattress would not spring back and …
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Posted by K
from Saint Louis, MO
on April 11, 2014
Travel often with my job and have some back issues. Found this Campbell Hotel mattress at a Holiday Inn Express and just had to buy it. Support was tremendous, and no more back pain since I purchased this mattress. Highly recommend to anyone with back pain and needs extra support.
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Posted by N M
from Santa Monica, CA
on August 2, 2012
This mattress is entirely too soft. My opinion is that the pillow top is too plush inhibiting proper back support. Everyone that sleeps on this mattress complains of lower back pain in the morning. Even though I was assured the memory foam would not trap heat, it does indeed generate …
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Posted by Susan O
from Huntington, IN
on January 20, 2013
The "Off Gassing" from the mattress is not tolerable by a person with sinus/allergy problems and sensitivities to strong odors including perfumes. I picked this iComfort mattress because the other foam mattresses were smelling really bad in the show room and I did Not notice any smell from the iComfort …
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Posted by Lou E
from West New York, NJ
on April 8, 2012
Hopefully it won't be $1100 down the drain and Serta or 1-800-Mattress will honor their pro-rated 10 yr. guarantee. this bed is all style, no substance. Like the other reviewers said, sure felt great in the showroom, but absolutely no support after a few months. We wake up with back …
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Posted by Anneka B
on October 30, 2012
I''m not sre if I'm still getting used to this mattress, my first night was good, and from then its slowly getting worse. I definately have THIS mattress, and it has the cooling gel, but after laying in it for a few hours I start to get really hot and …
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Posted by Melanie B
from Beverly Hills, CA
on August 7, 2013
Here is the amazing thing about this mattress: it almost feels like you're floating & there is nothing beneath you and yet you feel completely supported. I guess it's because you can't feel any pressure points no matter what position you sleep in. The Plushbeds customer service department answered all …
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Posted by Frances G
from Lyons, GA
on August 22, 2013
I had a 2004 Perfect Sleeper, decided I wanted a foam mattress, so bought a Vera Wang Perfect Sleeper that salesperson said was a foam mattress. After a few months, I noticed I had a "HOLE" where I was sleeping, I tossed and turned so much that my husband moved …
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Posted by Dana R
from Bingham, ME
on February 20, 2014
We had a couple of Gold Bond mattresses. They are terrible. They sink in the middle. Customer service is terrible. We spoke to the sales rep for this area, sending him pictures of the dip in the mattress and he never got back to us. Sent an email to Gold …
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Posted by Barbara B
from Riverview, MI
on August 6, 2014
I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the …
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Posted by Susan K
from Farmington, MI
on August 7, 2014
Much too soft and mushy and hard to get a good nights rest :(
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Posted by Doug
on July 30, 2014
The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are.
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Posted by Efstathios K
from Troy, MI
on August 7, 2014
It was better than expected.
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Posted by Angella
on January 3, 2015
My husband and I spent $2800 on a luxury (pillow top) firm mattress and box-springs after spending 25 min the first time then over 40 min lying in the bed in the showroom. The stitching is beautiful the materials look like quality on the outside with easy hold handles all …
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Posted by Dee R
from New York, NY
on April 6, 2013
I had a bad feeling when this bed was delivered and it was hard like a rock. I was told it was hard because it was cold in the delivery truck and the memory foam takes a few hours to soften once at room temperature. 9 weeks later, the bed …
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Posted by Deb
from Cleveland, OH
on December 17, 2016
Hard as a rock, no give, hot, kills every part of my body. WORST mattress I ever owned. Wake up like a cripple every morning.
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Posted by Karen
from Louisville, KY
on January 28, 2017
A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would …
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Posted by Ellen
on July 20, 2016
I was really looking forward to sleeping on my new mattress after months of sleeping on an old worn mattress and a lot of research. I tried several mattresses at the store and the Brooke Chase was the MOST comfortable and felt like it supported me. It was delivered on …
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Posted by Samantha M
from Canton, MI
on August 7, 2014
I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of …
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Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
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Posted by Rebecca G
from Dodge City, KS
on February 17, 2016
This mattress was purchased in April of 2015 and it has already began developing sink holes where my husband and i sleep if you roll to the middle it is much firmer. Horrible design not even close to luxury. Do not waste your money on this one. We paid $1,400.00 …
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Posted by George
from Rittman, OH
on January 13, 2017
I don't think a mattress that includes foam is as comfortable as the old mattresses with wool or cotton padding. Foam of any kind seems to bottom out and feel hard. I just can't find any position that feels really comfortable. It used to be much easier to buy a …
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Posted by Amy
from Denver, CO
on March 2, 2023
I ordered a king mattress & king adjustable base with White Glove delivery. In theory the 'White Glove' delivery should have prevented any serious issues. Sadly, this was not the case. First, the deliverymen had no idea how to assemble the adjustable base & left some parts out. (It'd help …
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Posted by Mary E
from Elnora, IN
on March 5, 2023
I am very disappointed with the mattress and the so-called warranty. The salesperson was not very helpful, either. $1,110 is a significant expenditure for my husband and I. We are retired and on a fixed income. So when, after having this mattress for less than two months, it develops a …
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Posted by Denise
from Jackson, CA
on May 25, 2017
Had to downsize dads bed in his new house... smooth ordering process, delivery was quick and effortless- mattress was delivered ready to go. Dad (77) slept great from the first night.
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Posted by Denise
from Jackson, CA
on May 25, 2017
Had a different brand adjustable air mattress before this one, was constantly having to adjust the air level. This one I rarely have to touch and has been excellent the entire time I've owned it. Did have an air chamber go bad about 3 years ago, the shipped me a …
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Posted by Rodney
from Sandy, UT
on June 21, 2017
Great mattress look forward to going to bed especially after trips away
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Posted by Keith
from Manchester, PA
on September 19, 2017
If you enjoy a firm mattress this is for you, if you like waking up with pain everyday in your shoulders, hips and neck this is the perfect mattress!!
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Posted by Elizabeth
from Tafton, PA
on August 1, 2017
Purchased for guest bedroom at our vacation home. Love this mattress so much that we've all but abandoned our own bed in favor of this one. Hubby likes a firm mattress, I prefer soft. We both love this mattress.
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Posted by js1984
from Oakland, CA
on September 14, 2017
Not sure why this mattress got a bad review. It is not too plush nor too firm. It has a material that does not heat up or feel weird like memory foam. Whatever it is made of feels really good to sleep on and we keep the mattress set in …
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Posted by Tony
from Fort Myers, FL
on October 1, 2017
Don't care if the egg survived - my back/hips are not an egg and this mattress does not live up to the hype. The "purple" grid is too thick to provide ANY type of support and is as hard as a rock :-(
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Posted by huizen
on September 4, 2017
I cannot believe how much better my sleeping habits have become. It's no more waking up during the night, no more strange pains in back or shoulders. The claim that you don't sweat is totally true. The bed is warm, you feel the warmth emanating from the mattress. And it …
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Posted by Chris
from Wichita, KS
on October 19, 2019
Best bed I've ever owned. Price was fair, service was amazing and delivery was on time and very professional. I wouldn't shop anywhere else. Crazy Jay's Furntiure & Sleep Shop found me the perfrect mattress at the perfect price.
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Posted by GERRY
from Saginaw, MI
on November 1, 2017
I was so excited to bring this mattress home and use it. After 2 - 3 months, it lost it's support and I woke up with more back pain than I went to sleep with! The seller replaced it without any difficulty, HOWEVER- it did the same thing after 2 …
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Posted by Bobbie
from Union Bridge, MD
on January 31, 2018
We have had our bed for 10 year and we love it. After a long day,laying down on a comfortable mattress just takes the day to day stress away.
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Posted by Kathy
from Westerville, OH
on May 27, 2023
I swear by this mattress. I truly love this mattress and hoping I can buy another in Queen size!
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Posted by Mark
from Saint Charles, IL
on February 19, 2018
Great mattress. Love the adjustability. Wish it had firmer sides so I could sit on the edge and put my socks on in the morning. Guess it's just built for comfortable sleep. Can't have everything.
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Posted by Darren
from Arlington, VA
on November 27, 2017
I bought this mattress because it was advertised as good for side sleepers, but I found it to be too firm. My shoulder didn't sink in and often experienced pain. I think the two inches of air foam is too little. Three inches might be better. I won't be keeping …
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Posted by Patricia
from Lexington, KY
on October 27, 2017
By the time we had had this mattress for 1 year, my husband's side of the bed was dipped and drooping so badly that we already need a new mattress. We have been married 26 years, and this is our 4th mattress (others averaged over 8 years). It never occurred …
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Posted by Brandy
from La Porte, TX
on April 22, 2018
I owed a simmons laurel before this finley. When I tried it in the store it felt nice. I was told this was fairly close to the laurel. I know you have to adjust to a new mattress and break it in but this thing is hard. My 2 year …
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Posted by Dennis
from Hill City, KS
on June 9, 2018
Bought this mattress new 3 yrs ago and loved it. After a year I noticed a sagging in my hips area.Complained to store and they acted like I was crazy. Checked the sag and it was easily 2 inches. Read reviews and saw similar complaints from many others. I would …
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Posted by Connie M
from Floyds Knobs, IN
on July 12, 2018
we have definitely learned never to buy a restonic they do not held up all just after a couple months of purchasing ! We had a 10 year old mattress and it was in better shape after 10 years then this one has been in three months ! This really …
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Posted by Carrie
from Louisville, KY
on October 29, 2018
I have never slept better and I have tried many mattresses from the sleep number to the Tempur-pedic and Bath far this was the best $999 I ever spent for this full size mattress and box springs from Macy’s (Peachwood)
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Posted by Charles
from Mc Lean, VA
on May 7, 2019
You go to sleep and if you have a good sleep and wake up in the morning without any aches and pains then it is a good mattress, if not, then it is a bad mattress. This is a great mattress. We first bought an iSleep thirteen years ago. It …
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Posted by Dan
from Saint Paul, MN
on May 26, 2019
We had owned another iSleep mattress. After ten years we didn't feel as comfortable or supported. When I contacted the company I was very really pleased with the customer service. Since it was still under warranty we could try some fixes or we were offered a brand new mattress at …
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Posted by Sara
from Lincoln, NE
on March 23, 2019
This mattress is very comfortable and allows me to fall asleep quickly. I love the features of this adjustable mattress and don't think I could go back to a regular bed. This company has excellent customer service.
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Posted by Tina
from Zeeland, MI
on March 5, 2019
We were so excited to get a new mattress after 25 years but this has been a horrific experience. After two weeks my husband side already has a permanent indentation. I have not suffered from back pain about 6 months prior. However, my back pain is back along with my …
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Posted by shazzer
from Macomb, MI
on April 5, 2019
We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started …
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Posted by Emanuel
from Newburgh, IN
on May 12, 2019
This is our second I Sleep air adjustable mattress, our first one was older but still slept great and everything works just fine. We thought a new model would have some improvements so we ordered one and put our old one in a spare bedroom. We are glad we did …
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Posted by Ann
from Altamonte Springs, FL
on July 8, 2019
I called because I was having some issues with the air leaking out on my old iSleep bed which was almost 10 years old. I thought I would buy a new pump. I ended up buying a new natural bed for a wonderful price, due to the fact that there …
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Posted by LD
from Pasadena, CA
on January 2, 2020
I had high hopes for the Purple. I was particularly interested because of the claims that it sleeps cooler. I have a Puffy and a Purple. The Puffy wins hands down. The motion transfer on the Purple is HORRIBLE. I do admit it does sleep cooler and that is the …
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Posted by Christine
from Long Beach, CA
on August 17, 2020
This mattress was great for nearly a year, but I noticed that the area near my butt was beginning to sink about 10 months or so into owning it. At the time, I was the only sleeper, so I began sleeping on the other side. Within a few months, same …
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Posted by Lorraine
from Bethel, ME
on September 12, 2020
We have only had the mattress a few weeks. However, it is nice to sit on a mattress and not have is sink to the bed rail. We get a firm nights sleep.
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Posted by Donna
from Bedford, VA
on October 11, 2020
We have this mattress on an adjustable bed and once a year we flip it to make it last longer.. VERY COMFORTABLE and not to heavy to turn it for longevity... Has good reaction and stability whenever you move while watching tv or whatever.. I am over 60 and this …
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Posted by John
from Alpharetta, GA
on November 2, 2020
Do not waste your $$ on this brand. I was told Stearns and Foster was the best bed you could buy. The craftsman ship is good but the comfort factor is horrific! I wake up several times a night with body pain, I mean the whole body feels like I’ve …
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Posted by Steve
from Brunswick, ME
on April 14, 2021
My partner and I have owned this mattress for three months and we both agree that we sleep much better. He is completely free of back pain when he wakes up. I have hip bursitis on my right side, and while the mattress has not resolved this issue, I find …
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Posted by Dvon
from Canton, MI
on November 20, 2020
Broken springs in bed in less than 1 yr. Art Van went bankrupt and our warranty went with it. Horrible bed!
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Posted by T.D.
from Fountain Hills, AZ
on February 20, 2021
Disappointed. Black stain upon delivery. Used by a slender teanager. Sunk into middle within months.
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Posted by Saroj
from Springfield, PA
on August 19, 2021
It's comfortable as I expected
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Posted by Mike
from Stockton, IL
on September 12, 2021
Just purchased our second bed, great value and nice improvements made!
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Posted by Elaine
from Richboro, PA
on February 2, 2020
Posted by Reed
from Yarmouth, ME
on December 10, 2021
Mattress felt great at first, but less than 6 months in, the support foams felt like they were failing. Less than 3 years in we're replacing it, after multiple times trying to contact the company to see if there was a warranty issue with zero response. Would never recommend.
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Posted by Ashley
from Austin, TX
on December 27, 2021
I got this mattress when i was in my very early 20's- love it. Best mattress I have ever had. I just looked at the make and name due to the 15 year mark coming up and I thought I'd leave a good review on this one.
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Posted by Barbara
from Sarasota, FL
on March 12, 2022
Just a week old. Love it so far
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Posted by Caine
from Flint, MI
on August 15, 2022
Decided to get a king size bed for the first time. I'm 350 pounds and my wife is 120 pounds. Every since we've got this I've had the worse upper back and neck pain and she has has back pain. It feels like the middle is raised up and no …
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Posted by Carlee
from Billings, MT
on October 11, 2022
I bought my first mattress from Denver Mattress in 2021. I recently upgrade to a king and returned to purchase from them. I have Denver Mattress products are reasonably priced and of excellent quality. The staff there is amazing and overall I have had a great experience
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Posted by Margaret
from Tallulah, LA
on September 2, 2022
Great mattress. Love the fact that it is adjustable and can be adjusted to each ones individual needs- very comfortable. I would highly recommend this mattress. Lynn and Shelly did an excellent job working with my husband and me to ensure that our needs were met. The followup calls were …
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Posted by Greg
from Gaithersburg, MD
on November 17, 2022
This is a thoroughly luxury mattress. The many layers of dense pillowtop memory foam seem to massage me while the Serta Perfect Sleeper 800 coils support me nicely. I wake totally refreshed daily!
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Posted by Tom
from Mills River, NC
on March 4, 2017
In the process of filing a warranty issue with Mattress Firm. As only 4.5 yrs old with a 30 year warranty. the sleep area indentions are 1 3/4 to 2 inches deep very noticable, looks like waves on the ocean. Warranty allows for a maximum of 1.5 inches. WIll report …
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Posted by M
from Gurnee, IL
on August 21, 2018
Not worth the money spent. Sagging already after 3 months. (we are not large or overweight people) huge hump in middle from head to toe. Wake up with terrible neck and back aches. Would not recommend.
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Posted by Debbie
from Coldstream, BC
on October 30, 2018
I feel like there is a deep dent and tend to wake up within the 1st hour of sleep. It seems to aggravate pressure points leaving me tossing and turning all night. I've brought some friends over to observe the dent while I lay on my bed and they fully …
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Posted by MJ
from Walkersville, MD
on January 4, 2020
I am expected so much more for $2000.00. I contacted the Co and they told me to go to the store. I did and their fix was for us to buy a new mattress for $1600.00. Will never own another Simmons product and will encourage others to stay away as …
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Posted by Clarence
on November 20, 2020
we are really disappointed after the first nine months the sides of mattress broke down and l had a hard time staying in bed still do , thought this was going to be trouble free sleeping right now l could not recommend mattress to any one . l wish we …
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Posted by Julie
from Fort Myers, FL
on August 4, 2022
The sides of the mattress started failing just 3 months after purchase and it was replace with identical mattress. This mattress started failing just 5 months after the replacement. The company states the failing sides and indentation on mattress is not bad enough to replace, yet my 81 year old, …
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Posted by Greg
from Clearwater, FL
on July 12, 2018
First off, we love this mattress. Went from a queen serta pillow top, to a king haven pines plush tight top. Was tired of the pillow tops sagging. The one negative is that I wouldnt call this mattress plush, more of a luxury firm. We were expecting it to be …
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Posted by Jenna
from Albany, MO
on September 22, 2021
I am in love with this mattress, in fact I want to have a spare for when this wears out and also want one for my guests. I sleep amazing with no aches and pains. I tend to toss and turn and be a hot sleeper and this bed is …
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Posted by Matthew T
from Gurnee, IL
on December 4, 2009
Love the firmness. Holds up well. Doesn't sink.
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Posted by D W
from Merrifield, MN
on April 7, 2017
Like sleeping in a hole.
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Posted by Marc
from Petit-Rocher, NB
on March 18, 2018
Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and …
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Posted by Guy
from Prince George, BC
on June 24, 2022
My wife and I slept well and never had a sore back on her previous mattress but replaced it after 20 years because of the springs started to fall apart. Purchase this beautyrest Hotel 4 mattress a a year ago and both of us are suffering back pain. His back …
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Posted by Monica
from Abbotsford, BC
on June 18, 2021
Really disappointed in this mattress and it wasn’t cheap. Our old mattress was far more supportive after 20 years than this has been in 1.5 years. Looks fine when no ones on it but feels awful an hour in. We’ve been declined any warranty from Sleep Country. Not impressed!
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Posted by Heidi
from Atlanta, GA
on December 1, 2017
I wanted to buy a firm mattress with a pillowtop for support, and plush comfort. This bed is hard like a rock. It also makes noises when I turn. Feels and sounds like the pillowtop filled with straw. I purchased this mattress 2 years ago because of the pocketed coil …
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Posted by Suzanne
from Roseville, CA
on May 24, 2019
Don't buy it!! Pick something else. We can't get comfortable on this mattress. It is hard even though it's a plush and does not support my body. I feels cheaply made.
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Posted by David
from Kanata, ON
on June 22, 2020
We love this mattress when we first got it and now after 5 years it’s so uncomfortable that we have to change it. Approached the underwriter for warranty coverage with pictures of the sag and they told us to take a hike (my words). Did I say that I’m 170 …
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Posted by Teri
from Missouri City, TX
on March 23, 2016
We bought this mattress less than 6 months ago and it is already sagging on both sides and has humps in the middle of the bed. My husband and I are average size people and replaced our old mattress (12years old) with this new one. Our old one was more …
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Posted by Denyse
from Cedar Falls, IA
on November 8, 2016
First morning I woke in exact position I fell asleep, then the next night, and the next and the next. To my amazement, I feel rested but even more PAIN FREE when I wake, this very important to me Ive had 3 back surgeries and supposed to have cervical in …
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Posted by Alejandra
on June 7, 2015
I have hadone good and bad experience with matresses, beautyrest was the first I ever had and it was awesome but I do not remember the rest, since thrn, I have pic hazed firm, plushes, but I just get them wring, unfortunately I got this one in clearance and not …
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Posted by JEANNE
from Downers Grove, IL
on August 12, 2019
My husband and I generally like a firm mattress, but something about this mattress gives support in all the wrong places. I wake up daily with a sore back. Generally it goes away in an hour or so and I go back to bed at night w/o a backache, just …
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Posted by Jerry
on August 29, 2019
This mattress was initially comfortable however after about a year of use the sides and top has developed sags that do not return to the original shape and is quite painful to sleep on. I've purchased other Beautyrest mattresses and they are all still in great shape except the Beautyrest …
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Posted by Greg C
from Chapel Hill, NC
on November 23, 2009
We bought the Simmons BeautyRest Amethyst Plush Pillow top four years ago, and have been very happy with it. Previously, I was sleeping on a bed that was 20 years old, and didn't realize how bad it was until I sank into this baby. At first I thought it was …
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Posted by Karlin S
from Ooltewah, TN
on February 25, 2013
We were told at Sears that this was a good mattress. Purchased it for our 17 year old son. Within a month and a half, he said his mattress had an indention in it. I laid on it and sure enough. The whole middle where his body layer had broken …
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Posted by Clarissa C
from Richmond, VA
on May 21, 2013
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 …
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Posted by Suzanne K
from Midlothian, VA
on September 6, 2013
The first night, the bed slept wonderfully! It supported my lower back and all the right pressure points without being too firm. It is a soft bed but firm with support...until night 2. My husband and I literally woke up the the second morning with a 2" sag where we …
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Elaine W
from Hamtramck, MI
on August 7, 2014
I love my bed it is so relaxing look forward to going to bed
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Posted by Georgette
from Livermore, CA
on August 7, 2015
We bought an awesome Beautyrest from Sit and Sleep last year. It's called the Gwynn Pillow Top and it suits both me and my husband. It's firm enough for his needs, but the pillow top makes it soft enough to be comfortable for me. After 16 months, it shows no …
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Posted by Marjan
from Newport, NC
on November 27, 2018
My husband and I loved this mattress for the first 3-4 years, then around the 5 year mark it started to not be so great anymore. Now we've had it 8 years and it's pretty worn out feeling. The middle of the bed is definitely more raised than our individual …
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Posted by Neal
from Highland, NY
on April 23, 2019
This mattress is horrible. Our granddaughter sleeps on it and it's developed a huge lump in the middle of it. We are getting a new mattress delivered today which is NOT a foam mattress. We would never have a foam type mattress again. This one is just horrible. It isn't …
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Posted by Laura
from Los Angeles, CA
on August 27, 2023
I was looking for a bed with better support after my very expensive high end bed support core failed after one year and the company denied my warranty claim. I was sinking very far down in the bed and waking up in severe pain hips, neck, shoulders, lower back. I …
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Posted by Rick
from Chicago, IL
on July 30, 2024
Within two months starting feeling like a hammock. Rotated 180 and again sank in within 2 months. Even tried 90 degree rotate and even FLIPPED it over - still no support. It won't even lean up against the wall without bending. However, if you read the warranty, it has to …
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Posted by Jean
from Venice, FL
on January 4, 2024
This mattress lost its shape almost immediately. With the sinkholes it looks like it is a 30 year old mattress. Do not waste your money. They did replace the first one but now I have to make calls after using the second one for about a year. I don’t know …
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Posted by Bella
from Culpeper, VA
on November 15, 2023
I used to dread going to bed because of all the pain I would feel when I would lay down on my much more expensive, memory foam mattress, but when I made the switch to this Serta hybrid, I was so grateful! I lie down and fall asleep, right away, …
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Posted by Leo
from Santa Ana, CA
on October 16, 2024
Didn’t think a mattress could be this comfortable
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Posted by Hannah
from New Castle, CO
on September 1, 2023
Sebastian was my sales person at Denver mattress in Glenwood springs. He did an excellent job!
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Posted by Mike
on June 24, 2024
I sat on this mattress and others just like it. They were mush. There's a huge difference between plush and mush. Plush is luxurious. Mush is painful. Completely inadequate support. This mattress is atrociously painful...horrible low back pain after just a few hours. No way to get comfortable. I can …
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Posted by Janie
from Bristol, RI
on January 10, 2024
My husband was in the hospital with severe abdominal pain, possible diagnosis of cancer to come. Needed to establish ground-floor bedroom in a small space. Found this extra-long twin mattress, memory foam (new to us), perfect firmness, adjustable, just excellent!
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Posted by Rebecca
from Branson, MO
on July 6, 2020
The Doctor's Choice brand is the best I have found if you need a soft mattress.
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Posted by Herman
from Charlotte, NC
on May 24, 2019
When we purchased the Beautyrest Silver Crystal ridge we thought we were getting a better mattress then the one we had. The pillowtop is uneven, the mattress has shift to one side, there is a lump in the middle that goes the length f the mattress. when you lay down …
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Posted by Tammy
from Lincoln, NE
on July 25, 2020
Posted by Tim
from Greensburg, PA
on April 12, 2023
This company does an excellent job of standing behind their product. If the bed isn’t perfect in any way, by all means let them know and they will do whatever it takes to make it so. Excellent customer service and communication with the product throughout the entire process.
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Posted by Cheryl
from Phelan, CA
on June 15, 2023
We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain …
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