We had a problem with the adjustable portion, of the bed. After trying to figure out the best option, iSleep replaced part of the bed with proper, adjustable, new parts. It now works much better, as it should and has remote control, instead of wired to bed. :) My side works pretty well, as far as adjusting firmness - my husband would like his side firmer, yet control is at its firmest settling. :) All in all, it's a good bed & works for us. With a 20 year warranty, what do you have to lose?
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