When it's Good it's Very Very Good, When Not, They Fix It

This is a very responsive company. The bed was a huge improvement over my previous bed and I couldn't wait to get home and jump right in it. My back and neck never felt better. When you own a bed for 11 years, there are bound to be hiccups. I bought this bed right after the company started, so in a sense I had their beta bed. One morning I woke and there was no air in there. I was sleeping on the foundation. They responded right away and sent a new inner air mattress for the bed along with instructions on how to take things apart and replace it. Most recently I had issues with a ghost in the pump. It would just decide to inflate and deflate at random in the middle of the night. (Or maybe a mouse was tap dancing on the controls, who knows?!) I wrote to the company and now have their wonderful newly designed pump. It works great and I'm sleeping better than ever.

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Pros:
    User also said: You can adjust it and there's a memory button so you can go back and forth to different settings

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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Good Back Support

    Pressure Relief

    User rated this bed:
    Good Pressure Relief

    Sleep Quality

    User rated this bed:
    Slightly better Sleep
    Previous mattress was:
    Innerspring / Traditional

    Stays "Cool"

    User rated this bed:
    Excellent "Coolness"

    Value

    User rated this bed:
    Good Value
    Price paid (approximate):
    $3,200

    Warranty Service

    User rated this bed:
    Excellent Warranty Service

    Softness Level

    User rated this bed:
    Just right