Delivery Speed

Q&A Delivery Speed

Mattress Reviews

Praise for Delivery Speed

“REM Sleep Martinique - 1868 (Best Bed)”

• The Martinique model by REM Sleep

Posted by Bob P from Penn Valley, CA on May 2, 2012

We purchased this bed in August and are so pleased with it. We are sleeping so much better. My wife was always ending up on the reclining couch in the living room most nights, now she is sleeping all night in the bed. We were able to get a prescription … →

“Saatva - 1858 (So glad we bought this mattress!)”

• The Saatva brand

Posted by Corrinne D on April 26, 2012

After many months of searching and deliberating, we decided to order a Saatva Luxury Firm Cal King Mattress. Every part of the purchase and delivery went so smoothly, it amazed us. Ed Brians was our customer service contact. He went above and beyond our expectations in answering questions and processing … →

“Saatva - 1847 (Hassle free mattress purchase)”

• The Saatva brand
• Purchased from Saatva

Posted by Trey P from Los Altos, CA on April 16, 2012

I do not enjoy purchasing mattresses. The product specs are completely confusing and not comparable across retailers, the high-pressure sales tactics are tiresome, and who can tell whether you'll like a mattress by lying on it for 2 minutes in your clothes? I came across Saatva (maybe from a Google … →

“Saatva - 2194 (Thank god For Saatva Mattress .!!)”

• The Saatva brand
• Purchased from Saatva

Posted by Henry K from Lyndhurst, NJ on October 27, 2012

I order my mattress on Thursday 10-25-12 and I got my mattress on Friday 1 o'clock in less then 24 hrs.When I lay down on my mattress I felt like I was on the cloud .I just had back surgery so I was looking for a good mattress ,after researching … →

“REM Sleep Martinique - 1329 (Better Quality, Better Service, Better Business)”

• The Martinique model by REM Sleep

Posted by Anonymous from Placentia, CA on January 31, 2011

Wife and I have been considering a visco elastic type mattress for some time. Pregnant with our 2nd daughter, we decided it was time to make the switch from a spring mattress. After careful consideration, we determined REM offered the best product at a competitive price. Immediately we noticed a … →

“REM Sleep Martinique - 1206 (Wow what a night!)”

• The Martinique model by REM Sleep

Posted by Sue C from Moline, IL on November 8, 2010

I had a pleasant experience from the start. I called late evening and the president of the company took my call. He answered all my questions and so I chose to purchase the mattress despite that I had not laid on a sample. The mattress was shipped a few days … →

“Saatva Classic 14.5" Luxury Firm - 1999 (Fabulous!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Nancy S from Escondido, CA on July 28, 2012

Saatva's customer service should be the standard for all companies! Friendly, professional, informed, and respectful. They care very much that their customers are happy. Delivery was SO fast; I ordered on a Tuesday and received the bed on Thursday. The deliverymen asked to wash their hands before removing the plastic … →

“REM Sleep Martinique - 1307 (Excellent Sleep Experience)”

• The Martinique model by REM Sleep

Posted by Vicki S from Morenci, AZ on January 20, 2011

Relocated & sleeping in temporary lodging on a mattress that took me from no back pain to terrible pain in 10 days. I search the internet, read some great reviews, and with TempurPedic experience in the past knew I wanted a similar bed. Dealer took my order in the midst … →

“REM Sleep Paradise - 1499 (Absolutely Thrilled!)”

• The Paradise model by REM Sleep

Posted by Patrick W from Parker, CO on May 17, 2011

Our friends bought their bed at a county fair. They were so happy with it, I called REM Sleep Solutions and spoke with Kathy Moyer, who explained how the bed works and all of the available options. I mentioned that I lived out of state and had some special delivery … →

“Saatva Classic 14.5" Firm - 2271 (Excellent Value and the greatest customer service)”

• The Saatva Classic Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Marc L from North Branford, CT on November 28, 2012

After horrible and costly mattress purchases from major retail stores that led to premature sagging and back pain, I stumbed upon Saatva mattress company via the Internet and took a chance of buying without testing in person. This was a gut purchase and I must admit I was skeptical. These … →

“Dreameasy Adjustable Air Princess - 1459 (Worst I have ever had)”

• The Princess model from the Dreameasy Adjustable Air Systems line by Dreameasy
• Purchased from Artisan Furniture (Rome, GA)

Posted by Diane C from Rome, GA on April 19, 2011

This mattress created a 2-3 inch depression in center...when store manager came to inspect...he agreed a replacement should be made...when I called the company number he gave me...they said no....Im not a very happy customer... This company does not stand by their products... The place I purchased this mattress from … →

“REM Sleep Martinique - 1435 (Love Our New Martinique)”

• The Martinique model by REM Sleep

Posted by Sharon M from Danbury, CT on March 24, 2011

We just love our new Martinique. It was delivered the same day that we moved in to our new home all the way across the country in CT. My husband was about to pay our doctor a visit he'd been suffering from shoulder pain but no more! Within a week … →

“REM Sleep Martinique - 1367 (What took us so long?)”

• The Martinique model by REM Sleep

Posted by F & from Greensboro, NC on February 17, 2011

It's hard to put into words how great this mattress is, coupled with superior service and a super easy ordering process. We would never concieve of buying a mattress sight unseen, and we did countless hours of research before we invested in our next mattress. This was the only mattress … →

“Saatva - 1907 (Saatva walked the talk.)”

• The Saatva brand

Posted by Peter K from South Dartmouth, MA on June 2, 2012

So…I have been remiss in not relating more promptly an experience with Saatva mattress company the other month. This seeks to correct that error….although you now get a mattress review as an extra bonus. Late in April I was websurfing for the gazillionth time for a mattress. I’ve been sort … →

“Novosbed - 2290 (Luxury comfort)”

• The Novosbed brand

Posted by Kelly O from Port Coquitlam, BC on December 6, 2012

I now have had my Novasbed mattress for approx. 2 months and I love it! I will never go back to a spring mattress again. I look forward to sleeping in my bed every night now. I am a side sleeper and always found on my old spring mattress I … →

“Christeli - 1990 (Best investment!)”

• The Christeli brand

Posted by Alexis T from Port Washington, NY on July 25, 2012

Probably the best investment I have made this year. I had a traditional boxspring and woke up every morning sore and stiff. One night in the luxepedic and my back felt a million times better!! Fast delivery! Extremely comfortable and the memory foam does not get hot at all. I've … →

“Saatva Classic 14.5" Luxury Firm - 1970 (Love it!!!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Bob O from Los Angeles, CA on July 17, 2012

So far so good! I am very happy about my buy and fell that I made the right choice! I will recommend this bed to my friends. Im sleeping better. The firmness, the feel everything is great and comfortable. I got a follow up call, the delivery was prompt and … →

“Saatva Classic 14.5" Plush Soft - 2098 (Great Mattress)”

• The Saatva Classic Plush Soft 14.5" model by Saatva
• Purchased from Saatva

Posted by Jennfier T from Topanga, CA on September 14, 2012

The cusomter service at Saatva is very easy to work with. Delivery is very quick. The mattresses are low prices for the quality of the mattress! And there seems to be minimal "outgassing" of anything that feels toxic. Thanks so much Saatva! I would definitely recommend this company to friends! →

“Saatva Classic 14.5" Luxury Firm - 1981 (AZ in SD)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Adrienne Z from San Diego, CA on July 20, 2012

After copious and rather compulsive net searching, I honed in on this company, possibly because of the professionally done and informative website. I also liked the fact that they offered a reasonably priced spring type mattress with an organic cotton cover, that they claim uses a 'thistle' not a chemical … →

“Saatva Classic 14.5" Luxury Firm - 2147 (simply the best)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Arianne K from Los Angeles, CA on October 9, 2012

this is the review i posted on yelp. I just had to write a review for this great luxury mattress company..... Everything i wanted in a mattress i found here.....they dont have a physical store only an internet store but if you want the ultimate in a mattress at a … →

“Novosbed - 1401 (Best thing since sliced bread)”

• The Novosbed brand

Posted by Tim B from Chatham, ON on March 2, 2011

I ordered a Novosbed King size memory foam mattress about 3 months ago now, and it's quite possibly the best mattress I've ever owned. Delivery was very quick (received it within about 1 week of ordering), and the customer service was excellent. I spent a good 1/2 hr asking questions … →

“Saatva - 2429 (Luxury Firm Mattress Experience)”

• The Saatva brand
• Purchased from Saatva

Posted by Maria B from Brooklyn, NY on January 30, 2013

We purchased the Luxury Firm mattress. After sleeping on it for several, we found it very uncomfortable. My arm regularly falls asleep and I wake up having to change positions and with that awful prickly feeling. We were reluctant to go through the hassle of returning it and having to … →

“REM Sleep Martinique - 6812 (Relax in Ultimate Comfort!)”

• The Martinique model by REM Sleep

Posted by Cathy from Vacaville, CA on January 23, 2015

Well, it has been almost one year since I purchased my REM bed at the Sacramento Home Show at Cal Expo. My husband had severe pneumonia and had just come home from the hospital. He could not breathe very well when he laid flat on our bed. Nick and Eric … →

“Zenhaven Luxury Plush - 100562 (Zenhaven is the way to go!!!!)”

• The Zenhaven (Soft Side) model by Zenhaven
• Purchased from Zenhaven

Posted by Ralph M from Seattle, WA on December 23, 2016

We spent months researching our new mattress purchase. Starting with the mattress stores (THAT was not satisfying) to online sites and review experts. My wife needed a product that would support pressure points and I wanted something that wasn't too soft. In the end we went with natural latex from … →

“Saatva Classic 14.5" Luxury Firm - 3153 ( I found my new source for fine mattresses!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Heidi from Patchogue, NY on March 12, 2014

I found my new source for bedding. I`m a designer here in NY. I`m always on the look out for the best quality for the VERY best price to pass onto my customers. I found that at Saatva. I called 10 days before I was planning on moving my customers … →

“Serta iComfort Genius - 3925 (Still toss and turn alot. )”

• The Genius model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Gardner White Furniture

Posted by Austin S from Sterling Heights, MI on August 18, 2014

Starts out ok, firm, but then I Can't stay on my back. Guess it's Too firm even though I feel my buttocks imprint into the mattress. End up on front side but have hip soreness. Just not happy with the overall perfomance. 6 month return policy was good but I … →

“PedicSolutions 12" Memory Foam - 3616 (Beyond Disappointed)”

• The 12" Memory Foam model by PedicSolutions
• Purchased from QVC

Posted by Joycee from Crofton, MD on July 17, 2014

I paid over $800 f/this mattress that only lasted 3 1/2 years. Not sure if this is an issue of memory foam or the company, but the memory of your body never goes away and you find yourself sleeping in a hole. My back and hip is hurting constantly. Wish … →

“Ashley Sleep iAshley Gel 1400 - 3617 (So far so good)”

• The iAshley Gel 1400 model by Ashley Sleep
• Purchased from Ashley Furniture (Wesley Chapel, FL)

Posted by Trish from Spring Hill, FL on July 18, 2014

I just bought this bed. It was my first memory foam/gel bed. Always had inner spring. My old bed was only a few years old but was sagging in the middle. The salesperson at Ashley showed me a memory foam on a motion/vibration foundation and I was sold, but the … →

“Restonic ComfortCare - 3933 (Sore Back)”

• The Restonic ComfortCare line by Restonic
• Purchased from Gardner White Furniture

Posted by Keith T from Warren, MI on August 21, 2014

Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know … →

“Ikea Sultan Hallen - 3934 (Great bed terrible store)”

• The Sultan Hallen model by IKEA
• Purchased from IKEA (San Diego, CA)

Posted by Bill Z from San Diego, CA on August 21, 2014

I have gone through five beds in two years. The IKEA Halen is a God send for people who like a firm mattress but also need good circulation below the waist. LOL get your mind out of the gutter. What I meant is most firm mattresses will actually numb my … →

“Sealy Radiance - 6853 (Great Bed)”

• The Radiance model from the Sealy Posturepedic Optimum line by Sealy
• Purchased from Mattress Firm (Jacksonville, FL)

Posted by Mike B from Jacksonville, FL on January 24, 2015

We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler … →

“Serta iComfort Prodigy Plush - 3669 (Love it!!!!!! Sleep great)”

• The Prodigy Plush model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Gardner White Furniture

Posted by Patricia M from Utica, MI on August 1, 2014

Love it!!!!!! Sleep great →

“Restonic HealthRest TempaGel - 3803 (It is a great buy for the money.)”

• The Restonic HealthRest line by Restonic
• Purchased from Gardner White Furniture

Posted by Samuel B from Farmington, MI on August 6, 2014

The mattress seems to retain its firmness and shape, especially when it is rotated a quarter turn semi annually. →

“Serta iComfort Savant Plush - 4004 (Great bed... Highly recommend.)”

• The Savant Plush model from the Serta iComfort (Pre-2017) line by Serta
• Purchased from Sweet Dreams Mattress

Posted by Troy & from Atlanta, GA on September 14, 2014

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“Amore Beds - 314620 (Painless Sleep!!!)”

• The Amore Beds brand

Posted by Tracy from Russia, OH on September 20, 2018

Hi ,just wanna share my experience before finding My Amore bed i tried 3 other beds whom all claimed to be the best ,to help with cooling while you sleep, help with painful joints etc, all 3 were returned. i was ready to give up when a friend was going … →

“Sealy Posturepedic Quiet Rain - 4349 (The comfort level was somewhat deceiving. It seemed prett...)”

• The Quiet Rain model from the Sealy Posturepedic (Pre-2017) line by Sealy
• Purchased from Rooms To Go (Douglasville, GA)

Posted by Brandi from Douglasville, GA on December 17, 2014

The comfort level was somewhat deceiving. It seemed pretty comfortable when I laid on the bed in the store room. However, after sleeping a few nights on the quiet rain mattress I quickly realized it was way to firm for my comfort needs. I just expected a softer more comfortable … →

“Sealy Posturepedic Cameron Springs Plush Euro Top - 3946 (The king mattress was comfortable for about 2 weeks after...)”

• The Cameron Springs Plush Euro Top model from the Sealy Posturepedic (Pre-2017) line by Sealy
• Purchased from Havertys

Posted by Billie from Deatsville, AL on August 27, 2014

The king mattress was comfortable for about 2 weeks after purchase then indentions formed. I am a small person and I feel like I am sleeping in a hammock. My husband and I have a small hill in the middle of the bed between us because of the indentions My … →

“Tuft & Needle (Pre-2017) - 63322 (Wonderful so far!)”

• The Tuft & Needle (Pre-2017) model by Tuft & Needle
• Purchased from Tuft & Needle

Posted by Cat from San Francisco, CA on June 2, 2016

So I have had this mattress less than a month. Delivery was quick. The off-gassing smell smells faintly of nail polish remover or acetone. The smell is not too strong (and I am sensitive to smells). Unpacking was a breeze, I ( a middle-aged woman) unpacked on my own. There … →

“Restonic - 4007 (Loving My New Mattress!)”

• The Restonic brand
• Purchased from Gardner White Furniture

Posted by Cassandra J from Ypsilanti, MI on September 16, 2014

Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price. →

“Serta iSeries (Pre-2021) - 4108 (Within one week of sleeping on bed I was in worse pain)”

• The Serta iSeries (Pre-2021) line by Serta
• Purchased from Gardner White Furniture

Posted by Caroline M from Clarkston, MI on September 19, 2014

I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with … →

“Serta - 4087 (Dream Team Winner)”

• The Serta brand
• Purchased from Gardner White Furniture

Posted by Ken R from Wyandotte, MI on September 18, 2014

This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, … →

“Restonic ComfortCare - 4044 (Center Support)”

• The Restonic ComfortCare line by Restonic
• Purchased from Gardner White Furniture

Posted by Kimberly H from Dearborn Heights, MI on September 17, 2014

My mattress has rows of reinforced coils to support the heaviest part of the body (the center). This is a good idea because this is where a mattress tends to sag first. However, this centrally-supported area of coils sits higher than the rest of the mattress, and I find this … →

“Restonic ComfortCare - 4166 (Dual Comfort? Make sure on your next mattress purchase.)”

• The Restonic ComfortCare line by Restonic
• Purchased from Gardner White Furniture

Posted by Desiree D from Detroit, MI on September 22, 2014

When choosing your next mattress, with your mate, make sure both of you are comfortable with your side of the mattress. I am truely happy with our recent, purchase, but it has been utter horror from lack of comfort and sleep, regarding my husband. →

“Yogabed - 7471 (no brainer!)”

• The Yogabed brand

Posted by Joe from Sugar Land, TX on February 6, 2015

Maybe lots of people buy a mattress online.. I did it because I'm lazy and the product looked cool... but I did question not going to a store... The bed is awesome and I didn't have to deal with a ***** salesman!! Hows that for a review →

“BedInABox Original - 4271 (Great Mattress!)”

• The BedInABox Original model by BedInABox

Posted by Elise from Prospect, KY on October 30, 2014

Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery … →

“Pure LatexBliss Beautiful - 4291 (Absolutely Amazing)”

• The Beautiful model from the Pure LatexBliss Natural Latex Collection line by Pure Talalay Bliss
• Purchased from Atlantic Organic Natural Sleep Shop

Posted by Noel from Morgantown, WV on November 11, 2014

I bought my 100% organic King sized pure latex bliss beautiful mattress in February 2013. I have been sleeping on it nearly 2 years at this point. I love it more every day. I NEVER wake up at night because of pressure point pain (arm asleep, leg asleep, pain in … →

“Saatva Classic 14.5" Luxury Firm - 4303 (Best Bed for Side Sleepers)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Thomas from Garland, TX on November 17, 2014

We recently received our mattress and LOVE IT so far. We are side sleepers and this has turned out to be the best mattress we have had in 25 years. Recently we bought and tried Sleep number iLE and sent it back. In the past we tried memory foam and … →

“Lullaby Earth - 7733 (THE ONLY MATTRESS I WOULD HAVE MY GRANDDAUGHTER SLEEP ON!)”

• The Lullaby Earth brand

Posted by Debbie N from Venice, FL on February 10, 2015

After doing much research on finding the best mattress for my precious granddaughter I luckily found LULLABY EARTH. I went to Buy Buy Baby and saw other mattresses and we thought the others were made cheaply and poorly. We wanted the "best" for my granddaughter and loved the way it … →

“Saatva Classic 14.5" Luxury Firm - 7821 (Best Decision Ever)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Carla from Gonzales, LA on February 12, 2015

I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress … →

“BedInABox Essential - 8017 (After quite a bit of research, I took a chance and bought...)”

• The BedInABox Essential model by BedInABox

Posted by Bill from Grove City, PA on February 15, 2015

After quite a bit of research, I took a chance and bought a twin-xl original PacBed Gel mattress on-line through Bed In A Box. I am very happy I did so. I also purchased a simple wood platform bed, which was easy to assemble, as a base. The Regency Mattress … →

“Saatva - 8611 (When Mom is Happy --everyone is happy)”

• The Saatva brand

Posted by Michael on February 24, 2015

My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds … →

“Saatva - 8639 (Great bed, great value and great company to buy from)”

• The Saatva brand

Posted by Shimrit from Brooklyn, NY on February 25, 2015

I've had this bed for almost a year now. It is just as amazing and fantastic as it was when I got. It is comfortable. properly supporting without being too hard, just plush enough to feel pampering. It's the best. And if that is not enough, the purchase experience was … →

“Saatva Classic 14.5" Luxury Firm - 9405 (Fantastic Product & Incredible Company)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Paul from East Hampstead, NH on March 10, 2015

We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that … →

“Saatva - 14366 (saatva Satifies.....)”

• The Saatva brand

Posted by Kelly from Patchogue, NY on June 2, 2015

Great mattress. Customer service is "OUTSTANDING." Originally ordered their Flagship luxury firm and after a few weeks felt it was too firm for my liking, NO FAULT OF SAATVA. After one phone call and a minimal redelivery charge Saatva promptly sent me their Plush model. I am beyond delighted and … →

“Saatva Classic 11.5" Firm - 14970 (Best mattress ever.)”

• The Saatva Classic Firm 11.5" model by Saatva

Posted by Ramon from Brandon, FL on June 14, 2015

The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA. →

“Saatva - 8680 (The Best Sleep Ever)”

• The Saatva brand

Posted by Lynne from Methuen, MA on February 26, 2015

1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on … →

“Saatva - 8699 (Quality, Comfort and a Good Nights Sleep.)”

• The Saatva brand

Posted by Charleen from Parker, WA on February 26, 2015

This is the second set of mattresses I have purchased from Saatva. I was very satisfied with the King set I purchased which led to the second set of mattresses I purchased, a Queen set for another home. The actual purchase was extremely easy, kind of a 1-pick the one … →

“Bed Boss Visco Revolution - 4487 (Best bed I every bought.)”

• The Visco Revolution model by Bed Boss
• Purchased from Necessity Furniture Warehouse (Metairie, LA)

Posted by RC from Port Allen, LA on December 21, 2014

This bed gives me complete comfort and cradling support.Best bed I ever owned! →

“Simmons Beautyrest Recharge Classic Mitzi Plush Pillowtop - 15313 (disappointed customer)”

• The Mitzi Plush Pillowtop model from the Beautyrest Recharge line by Beautyrest

Posted by Crystal S from Grand Prairie, TX on June 18, 2015

I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the … →

“Saatva Classic 11.5" Luxury Firm - 15660 (Finally the perfect mattress)”

• The Saatva Classic Luxury Firm 11.5" model by Saatva

Posted by Karen from Latrobe, PA on June 26, 2015

As most of the people here have stated, I was also skeptical ordering a mattress online. I'm a researcher when it comes to buying anything. I read and read and read before I buy a product and go to stores and do a lot of looking. I'm a self-professed Frugal … →

“Stearns & Foster Signature - 8714 (Great Mattress, Great Store)”

• The Stearns & Foster Signature line by Stearns & Foster
• Purchased from Mattress King

Posted by Glenn from Muskogee, OK on February 26, 2015

Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress! →

“Saatva Classic 14.5" Luxury Firm - 8940 (Good decision)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Mike B from Spring Hill, FL on March 2, 2015

Had spent over 11K on mattress's prior to this purchase . These were in a 1 yr period. None satisfactory from posturepedics to Tempurpedic. Hesitant to buy online and without seeing , but relied on the many favorite reviews and purchased.. Least, fast, no slick talking sales associates.. Delivery and … →

“Saatva Classic 14.5" Luxury Firm - 9036 (Great mattress - Great service)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Connie from Wooster, OH on March 4, 2015

I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your … →

“Saatva Classic 14.5" Luxury Firm - 9278 (This is the best matress you can buy!)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva

Posted by Kimberly from Lincoln, NE on March 8, 2015

3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither … →

“Naturepedic Lullaby Earth - 9532 (Naturepedic is a great product for the whole family!)”

• The Naturepedic Lullaby Earth line by Naturepedic
• Purchased from Amazon

Posted by Jennifer from Chandler, AZ on March 12, 2015

I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent →

“Corsicana Brigham Messina Pillowtop - 9873 (Quickly turned BAD)”

• The Messina Pillowtop model from the Corsicana Brigham Collection line by Corsicana
• Purchased from American Bedroom

Posted by Leah from Kountze, TX on March 16, 2015

Bought 1 year ago, started noticing body impression "sagging" within a few months. Waking up though the night with hip pain, so now in search for another mattress. Grrrrrr! →

“Saatva - 10003 (Saatva is the best!!! )”

• The Saatva brand

Posted by Yelena O from Everett, MA on March 18, 2015

We've got our Saatva about 2 years ago. I don't leave reviews right after the purchase..there is always pitfalls after a while. Well...so far there wasn't any. I had a terrible backache for few month. I Was blaming it on my work, where i spend all day an my feet. … →

“BedInABox Tranquillium - 10377 (Great night's sleep)”

• The Tranquillium model from the BedInABox Bradley Select line by BedInABox
• Purchased from BedInABox

Posted by Anna from Ballwin, MO on March 25, 2015

This bed was an excellent purchase for us. I no longer wake up with lower back pain and how I lay just right against the mattress. Our only complaint is that we now find ourselves oversleeping because we don't want to get out of bed in the morning. For the … →

“BedInABox - 10379 (This bed is far worth the money, I would buy another one.)”

• The BedInABox brand

Posted by Deborah from Boise, ID on March 25, 2015

I am a side sleeper and now I sleep through the night and wake up with no lower back pain. Love the mattress. →

“Saatva Classic 14.5" Luxury Firm - 10841 (My New Forever Brand Mattress)”

• The Saatva Classic Luxury Firm 14.5" model by Saatva
• Purchased from Saatva

Posted by Pamela from Minneapolis, MN on April 1, 2015

We purchased our Saatva mattress over a year ago now and I must admit, I was a bit leery of "buying without trying", but everything turned out fabulously, and my husband and I are both thrilled with our Saatva mattress. We recently had to sleep on our previous mattress (which … →

“Saatva - 10995 (Only 1 week in.)”

• The Saatva brand

Posted by Jacquie from Curlew, WA on April 4, 2015

I thought I should take a moment to write my first review of my new Saatva mattress and will update it later after 6 months to a year. We have had two different types of memory foam mattresses and were in love with them both for the first couple of … →

“Naturalia - 11863 (If you colud compare as I do.)”

• The Naturalia brand

Posted by Marco on April 19, 2015

As an airline pilot, I get to compare my mattress at every overnight. For three years, not one mattress has came even close to my own at home. I've said goodbye to back discomfort in the mornings. It's just a pleasure to go to bed now! My wife and I … →

“Sealy Posturepedic Prichard Ultra Firm - 12223 (A slight adjustment if you come from plush.)”

• The Prichard Ultra Firm model from the Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Dan from Gresham, OR on April 25, 2015

I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price. →

“BedInABox PacBamboo Gel - 12352 (Everything was easy to setup)”

• The PacBamboo Gel model by BedInABox

Posted by Tony from Fairfax, VA on April 28, 2015

I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions … →

“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 18051 (Weight issue)”

• The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
• Purchased from Costco

Posted by John B from Staten Island, NY on July 30, 2015

I feel that I must be too heavy for this mattress to give me proper support. →

“Pure LatexBliss Ultimate - 16535 (Poor Customer Service)”

• The Pure LatexBliss line by Pure Talalay Bliss
• Purchased from Bed Pros (Brandon, FL)

Posted by Brian from Brandon, FL on July 7, 2015

Purchased a Nature series bed. Was delivered a Nature Romance. Tried to call Latex Bliss customer service to find out the difference. Bed Pros couldn't tell me. I questioned because the bed seems much more firm than the one on the showroom floor. I've call six plus times and no … →

“Sleep Number Innovation i8 bed - 18350 (Not exactly what they claim it to be.)”

• The i8 bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by John on August 3, 2015

Do you like experimenting with your sleep? Do you like paying large sums of money for add ons that other products can provide for free? Do you like that half inflated air mattress, going to fall out of the bed, watch your partner bounce when you roll over feeling? This … →

“TEMPUR-Cloud (Pre-2014) - 12743 (So far it has changed my life!)”

• The TEMPUR-Cloud (Pre-2014) line by TEMPUR-Pedic
• Purchased from Sweet Dreams Mattress (Mooresville, NC)

Posted by NC from Mooresville, NC on May 6, 2015

We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. … →

“BedInABox Original - 13056 (Best buy for your money)”

• The BedInABox Original model by BedInABox
• Purchased from BedInABox

Posted by Drew from Portland, OR on May 13, 2015

My previous bed was a $3,000 Dr. Scholls technogel foam mattress. Compared to this bed, it was absolutely terrible. It was too firm (despite feeling comfortable in the store), too tall, and all around uncomfortable. Now I have a BedInABox PacBed Original Gel on top of their suggested wooden frame … →

“Serta Perfect Sleeper Chelsey Harbor Plush - 14091 (Has helped back problems)”

• The Chelsey Harbor Plush model from the Serta Perfect Sleeper (Pre-2019) line by Serta
• Purchased from JCPenney

Posted by Sharon from Pittsboro, NC on May 28, 2015

I have had sciatic problems. I went to the beach last weekend. After sleeping on a different mattress for two nights, I definitely noticed a difference. This mattress helps support the improvement I am getting from massage, yoga, over the counter pain meds, strength training and stretching exercises.I also fall … →

“Dormeo Dolce HarmonyBED - 20455 (I think we had a fluke. Concept and design are great.)”

• The Dolce HarmonyBED model from the Dormeo Octaspring line by Dormeo

Posted by Nick from Bellaire, OH on August 27, 2015

My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two … →

“Saatva - 19146 (Pain in the back....)”

• The Saatva brand

Posted by Matt K from Cincinnati, OH on August 12, 2015

Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit … →

“Sealy Amici Select Firm - 21313 (Best Bed )”

• The Amici Select Firm model by Sealy

Posted by Christine from Houston, TX on September 5, 2015

Two years ago I bought another Sears mattress about 8 inches thick and less coils. I was in constant pain. The Amuci mattress is 12 inches thick and twice the coils. I am using it with a metal spring frame. Super comfortable. No aches and pains. Great support. Great for … →

“iSleep - 145763 (Great fit for dad)”

• The iSleep brand

Posted by Denise from Jackson, CA on May 25, 2017

Had to downsize dads bed in his new house... smooth ordering process, delivery was quick and effortless- mattress was delivered ready to go. Dad (77) slept great from the first night. →

“Douglas - 277482 (RESTFUL SLEEP)”

• The Douglas model by Douglas

Posted by Linda O from Winnipeg, MB on May 25, 2018

My experience with my Douglas mattress and been very positive from order to delivery to set up ans sleeping on it for approximately 8 months. . I highly recommend the Douglas mattress →

“Novosbed Medium - 277590 (I have had this mattress since Christmas 2017. I love it.)”

• The Novosbed Medium model by Novosbed
• Purchased from Novosbed

Posted by Rose C from Ottawa, ON on May 25, 2018

I loved the mattress I got, but decided to get the free Comfort + topper (firm) after the first couple of months just in case the mattress softened up too much over time. I was surprised: I love it even more with the Comfort + foam topper. Based on the … →

“Amore Hybrid Medium (2014-2023) - 274244 (Great mattress)”

• The Amore Hybrid Medium (2014-2023) model by Amore Beds

Posted by teresa from Fishers, IN on May 15, 2018

Just got our Amore queen hybrid bed yesterday. Delivery was in timely manner, box in good shape, left by our door. After removing from box, very easy to unroll out of the plastic wrap. Inflated immediately. Slept on it 2 hrs later. Got up in morning with no backache for … →

“Puffy Lux (2018-2022) - 334922 (We sleep a whole lot better now)”

• The Puffy Lux (2018-2022) model by Puffy

Posted by Anthony from Rutland, VT on December 3, 2018

No longer wake up in the middle of the night when my husband moves around. →

“Novosbed Medium - 277141 (Everything has been excellent from ordering, delivery, se...)”

• The Novosbed Medium model by Novosbed

Posted by Liivi K from Stouffville, ON on May 24, 2018

Everything has been excellent from ordering, delivery, set up to sleeping comfort! →

“5 Little Monkeys 8" Original Memory Foam + Bedding Bundle - 279763 (We love our beds!)”

• The 8" Original Mattress + Bedding Bundle model by 5 Little Monkeys

Posted by Morgan M from San Marcos, CA on May 29, 2018

My little girls both got new beds and we love them! They came fast and adorable packaging- they’re so comfy I’d sleep in them if they were bigger! →

“Loom & Leaf Relaxed Firm - 290601 (Customer Service is beyond outstanding)”

• The Loom & Leaf Relaxed Firm model by Loom & Leaf

Posted by Elaine from Port Saint Lucie, FL on July 5, 2018

I had an original tempurpedic for almost 20 years. We were finally changing from a full t a queen. I did a tremendous amount of research since I also wanted an adjustable base. I was able to get the mattress and the adjustable base for approximately 3,000 dollars. Delivery was … →

“Nest Bedding Alexander Signature Series (2015-2020) - 218252 (Good but not great.)”

• The Nest Bedding Alexander Signature (2015-2020) line by Nest Bedding

Posted by David from Hoschton, GA on December 20, 2017

Upon receipt of our Alexander Signature mattress, we were a bit overwhelmed by the memory foam odor emanating from the mattress. We gave it a few days to air out before sleeping on it but even after a few days the odor was still very strong, we could smell the … →

“Casper Original (2014-2016) - 265954 (Love the mattress! Best move I made for my new place!)”

• The Casper (2014-2016) model by Casper

Posted by Bob from Middle River, MD on April 18, 2018

I recently moved and needed a new bed. Delivery was quick. Installation was simple and I have slept great ever since! I love the mattress and I wake up refreshed! →

“Casper Original (2014-2016) - 215209 (Very Comfortable Mattress)”

• The Casper (2014-2016) model by Casper
• Purchased from Casper

Posted by Sandy from New Hudson, MI on December 8, 2017

I used to have nightly hip pain on my old mattress and night sweats. With the Casper mattress, I sleep well and seem much cooler. We love our mattess so much that we bought another one for our daughter and son-in-law. They also really like the Casper mattress too! →

“Leesa (2014-2018) - 272439 (Too hard for side sleepers with back issues)”

• The Leesa (2014-2018) model by Leesa

Posted by Erica from Palm Coast, FL on May 8, 2018

We ordered the Leesa after tons of research and review reading on mattresses, we really thought we had found the right mattress. When it arrived, we were a little concerned over the initial firmness of the mattress, however, it does give some after a few seconds of laying on it. … →

“Sealy Posturepedic (Pre-2017) - 25460 (Not at all like what's in the store)”

• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Large from Red Bank, NJ on October 21, 2015

Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover … →

“Christeli - 27124 (Charleston and Stockholm)”

• The Christeli brand

Posted by Dennis from Yulee, FL on November 9, 2015

I purchased the Stockholm which is their value mattress. My husband loved it but I needed more support. I noticed that the Charleston was on clearance and decided to give it a try. My first complaint is that returning it should be easy but you must try to squash the … →

“Casper Original (2014-2016) - 215140 (Casper the comfortable mattress)”

• The Casper (2014-2016) model by Casper
• Purchased from Casper

Posted by Jeff from Buena Park, CA on December 8, 2017

My previous mattress was a traditional mattress and was so worn and broken down that a good nights sleep was a distant memory. Finally, my girlfriend and I decided to pull the trigger and get a Casper. It has truly changed how we sleep. It’s super comfortable, supportive, keeps us … →

“Casper Wave (2017-2019) - 267908 (Im a believer!)”

• The Wave (2017-2019) model by Casper

Posted by Cynthia from Southbury, CT on April 23, 2018

I took a chance based on my nephew’s positive experience. With his referral, and the company’s 90-day return policy, I felt comfortable to go ahead with the purchase. I’m very happy that I did. I’m sleeping through the night and waking up with less body pain. This is a tremendous … →

“Sleep EZ - 174165 (Great Product at a Great Value)”

• The Sleep EZ brand
• Purchased from Sleep EZ

Posted by Richard from Owings Mills, MD on August 16, 2017

y experience with Sleep EZ has been so far terrific.I shopped and compared. I was sold on the benefits of natural latex. The staff here are not on commission so there's no hard sell whatsoever. In fact, I was originally directed to a lower cost option. Everyone has been most … →

“Southard - 40176 (Waterbed)”

• The Southard brand

Posted by Mike from Port Charlotte, FL on January 27, 2016

Robert was a huge help. He helped me pick the right Waterbed mattress for me and without any pressure to buy. →

“Sealy Posturepedic Prichard Ultra Firm - 40218 (It' great for anyone with back problems)”

• The Prichard Ultra Firm model from the Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Kevin A from Tempe, AZ on January 27, 2016

I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out. →

“Novosbed - 41747 (Phenomenal bed and excellent customer support!)”

• The Novosbed brand

Posted by Jay from Renton, WA on February 5, 2016

Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have … →

“eLuxurySupply 10" Gel Memory Foam - 67600 (No more pain!)”

• The 10" Gel Memory Foam model by eLuxurySupply

Posted by Renee H from Pembroke, GA on June 28, 2016

Before buying this mattress my husband and I would wake up every morning with our backs stiff and sore. The first night we slept on this mattress was amazing! We fell into a deep sleep and woke with NO soreness! It was a little hot the first night but we've … →

“Honest Beds Cool Sleeper Plush - 84051 (Bed arrived quickly. Was packed well. We needed a king si...)”

• The Cool Sleeper Plush model from the Nest Bedding Honest Beds line by Nest Bedding

Posted by Diane M from Rochester, NY on September 7, 2016

Bed arrived quickly. Was packed well. We needed a king size bed that would fit up our stairs. It was amazing how fast the bed went into shape once unpacked. There are many mattresses you can buy online that come in a box and what attracted me to The Honest … →

“Nature's Rest - 3917 (The most comfortable bed I have ever slept in!)”

• The Nature's Rest brand

Posted by Christine from Melrose, MA on August 14, 2014

This is by far the most comfortable bed I have ever slept in. There is the perfect amount of comfort and support. I have a bad lower back and this mattress gives me the exact amount of support I need while relieving discomfort from certain pressure points. I have ever … →

“Douglas - 277550 (Enjoying deep sleep)”

• The Douglas model by Douglas

Posted by Martina J from Calgary, AB on May 25, 2018

With this mattress, I've returned to the deep, restful sleeps I used to have and it's been awesome. It's uniformly comfortable with no saggy parts. The easy delivery was great too. Loved the fact there was no off gassing. →

“Douglas - 279640 (Excellent value)”

• The Douglas model by Douglas

Posted by James M from Canmore, AB on May 29, 2018

Excellent product design and manufacture. Delivery and set-up easy. Very comfortable mattress which is superior to our previous conventional-style mattress. →

“WinkBed Luxury Firm (2016-2021) - 370934 (best mattress purchase!)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by Sandi U from Asbury Park, NJ on April 27, 2019

We love our wink mattress. Delivery was fast and easy. We sleep much better than on our previous mattress and after two years, it is still like new. It is a very heavy mattress though which makes changing the fitted sheet more of a workout . We could not be … →

“WinkBed Luxury Firm (2016-2021) - 371402 (A delightful nights sleep)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by Christina S on April 28, 2019

We did a lot of research and picked the Wink because it’s good for side sleepers. Our purchase experience was excellent. Price is right, delivery great and it looks so pretty. It’s good for side sleepers but really for anyone who wants a great nights sleep! →

“WinkBed Luxury Firm (2016-2021) - 371777 (Rolly Polly)”

• The Luxury Firm (2016-2021) model by WinkBed

Posted by L T from Caldwell, NJ on April 30, 2019

Like this mattress overall but find the edges too mushy and body tends to roll off edge. Our first pillow top mattress and find it too soft for the firm mattress advertised. Think this is a great company but would have ordered their very firm model if we were to … →

“The Futon Shop - 462393 (Excellent value for a natural mattress)”

• The The Futon Shop brand

Posted by Andrew from Wayne, ME on June 25, 2020

We ordered a Cocomax futon (the 6" one) and a 2" wool topper from the futon shop. It arrived on time, and it's been great; really comfortable and well made. It's really hard to find an affordable natural mattress, much less a comfortable one; this is the best match I've … →

“Sleepwell - 524246 (Brilliant bed my husband just loves it, can't get him out...)”

• The Sleepwell brand

Posted by Narelle on April 20, 2021

Brilliant bed my husband just loves it, can't get him out of it. Best bed we ever bought. Great service and has kept in touch about how its going. Would recommend this bed to everyone. Very quick delivery and the delivery guys put it all together and we didn't have … →

“Lifekind - 613929 (Good mattresses, Terrible production and delivery time)”

• The Lifekind brand

Posted by MR from Highland Park, IL on May 17, 2023

We had been very satisfied with our previous mattress, and wanted to order new mattresses for the kids. But Lifekind is having horrible supply and delivery issues (yet keeps having sales even though they are months behind fulfilling current orders.) We are coming up on 6 months since we ordered … →

“iSleep - 632018 (chillin' out in Chi Town)”

• The iSleep brand

Posted by Cathy from Algonquin, IL on December 26, 2023

The customer service at I-Sleep was outstanding. Took much care in answering all my questions, even last minute ones while setting up the bed. Extra effort was made to ship in a timely fashion. Recommend highly the I Sleep bed. We purchased the cal king dual control. →

Complaints for Delivery Speed

“Charles Beckley - 1046 (NY Mattress)”

• The Charles Beckley brand
• Purchased from Charles H Beckley (New York, NY)

Posted by Cathy B from Point Pleasant Beach, NJ on December 13, 2009

Wonderful mattress. →

“NasaFoam - 1209 (Delivery delay)”

• The NasaFoam brand

Posted by Mahmoud J from Mississauga, ON on November 10, 2010

I was told there are two models of the Deluxe matress (2010 and 2011). not sure which one is better but noticed the 2010 is an inch thicker. I Just bought this mattress from "mattress gallery" on Dundas last week and so far 2 days delay and they are saying … →

“Englander - 4849 (Box Spring )”

• The Englander brand
• Purchased from Burney's Trend House Furniture (Monroe, LA)

Posted by Ramona from West Monroe, LA on December 28, 2014

The quality of the material in the box spring is poor. It makes THE WORST sound ever with ANY movement. I did get a replacement; but it is WORSE than the original. I feel CHEATED!!!!! →

“REM Sleep Martinique - 8262 (Still not sleeping well/poor response)”

• The Martinique model by REM Sleep

Posted by Elaine from The Dalles, OR on February 18, 2015

We bought the original bed in Sept of 2013. The biggest selling point to me was the adjustable factor. I have to sleep with my head elevated, and this seemed to be able to get me into a bed again. We bought the split king model as my husband likes … →

“TEMPUR-Cloud (Pre-2014) - 120268 (We ordered the mattress over three weeks ago.)”

• The TEMPUR-Cloud (Pre-2014) line by TEMPUR-Pedic

Posted by Jeff from Brownsburg, IN on February 23, 2017

Temper pedic (The Company) is terrible. They cannot deliver to the retail store that we purchased it from. We ordered it three weeks ago and they keep delaying the delivery. You spend that kind of money and they make that type of margins and still cannot get their products delivered … →

“NordicRest - 9578 (NordicRest is owned by American Freight)”

• The NordicRest brand
• Purchased from American Freight

Posted by Edward from New Albany, OH on March 13, 2015

American Freight sells total garbage. Their products are the lowest of the low, and Nordic Rest is a total ripoff. →

“iSleep Sleep Adjustment Bed - 10770 (Terrible bed. Did not honor refund either.)”

• The Sleep Adjustment Bed model by iSleep

Posted by Kari from Rock Springs, WY on March 31, 2015

Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was … →

“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 19217 (overall I have no complaints other than when it was deliv...)”

• The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
• Purchased from Costco

Posted by Paul M from El Paso, TX on August 13, 2015

overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort … →

“Nectar - 145172 (Nectar things you should Know)”

• The Nectar brand

Posted by Greta from Escanaba, MI on May 23, 2017

Took way longer than advertised to get mattress. Aready had credit card bill paid before mattress was even shipped. They gave a date for shipping then took another week for them to give any confirmation. Also was to receive two free pillows with purchase that never came and now Nectar … →

“Brooklyn Bedding - 46041 (no stars! Uncomfortable and too hot)”

• The Brooklyn Bedding brand

Posted by Skip from Draper, UT on February 22, 2016

No stars! Seemed comfortable at first but has gotten steadily more and more uncomfortable. All my pressure points are back and the pain worsened the more I slept on it. Sleeps very warm. Tried to return but was just a few days outside the return policy. Staff very rude and … →

“Nectar (2016-2019) - 154777 (Customer service and delivery response time is terrible)”

• The Nectar (2016-2019) model by Nectar

Posted by Justin from El Paso, TX on June 23, 2017

Ordered a mattress on 15 June and online was told up to 5 days. Well its 23 June and still no mattress. Called customer service to check on status and they stated they were unable to check but it SHOULD be there sometime in early July. Wow, talk about terrible … →

“Nectar - 132024 (NECTAR-Customer Service and delivery is horrible!)”

• The Nectar brand

Posted by Ruth from Harrison Township, MI on April 2, 2017

Ordered my mattress on Feb 26, as of April 2 I still to not have it. Even worse is that they billed me immediately. You can send emails, leave messages and talk to customer support people. NOBODY will call you back or give you a straight answer. If their bed … →

“Nectar - 144884 (Horrible customer service)”

• The Nectar brand

Posted by Bev from Longwood, FL on May 22, 2017

We ordered this mattress 4/29 and received an email stating it would ship on 5/2. On 5/8, we still hadn't received it so I began trying to contact customer service via phone and email. No luck. I got automated responses stating their order load was unusually heavy and they were … →

“Nectar - 153802 (TOTAL LACK OF CUSTOMER SERVICE)”

• The Nectar brand

Posted by LARRY from Midvale, UT on June 20, 2017

IT TOOK OVER 3 WEEKS TO GET THIS DELIVERED. I EMAILED CUSTOMER SERVICE 4 TIMES BUT THEY ONLY RESPONDED THE FIRST TIME. ORIGINALLY WAS TOLD IT WOULD DELIVER IN 3 TO 5 DAYS. →

“Nectar (2016-2019) - 243402 (Never order, they will never deliver)”

• The Nectar (2016-2019) model by Nectar

Posted by Kim from Leesburg, VA on February 19, 2018

Ordered mattress back in the middle of January 2017. Accepted that is would not be delivered until February 2, 2018 due to the large number of orders. The 888 number goes unanswered. Only way to get in touch is via the online help. After 4 missed ship dates, requested a … →

“Nectar (2016-2019) - 252990 (wish i could give a zero!)”

• The Nectar (2016-2019) model by Nectar

Posted by kim from Dallas, TX on March 14, 2018

all i can say is run the other way if you are even considering this mattress. for me, it has been nothing short of a nightmare from the minute i clicked the 'submit' button on my purchase until today while i await them to find someone to pick the mattress … →

“REM Sleep Martinique - 274778 (Worst customer service I've ever seen)”

• The Martinique model by REM Sleep

Posted by Michelle from Seattle, WA on May 17, 2018

I've had better customer service ordering $5.00 products. It's absolutely inexcusable, when selling a $5,000 product to have such horrible customer service! I can't share the whole experience, because there is a limit on words and its a long story. We were told our bed would arrive in 6 weeks. … →

“Douglas - 277101 (The mattress is great, but the delivery time was ridiculous!)”

• The Douglas model by Douglas

Posted by Shaun L on May 24, 2018

They said three days when in fact it took more than two weeks and I received no word from the company about any compensation. Had to sleep on a terrible couch after I threw out my old bed after three days bc the Douglas was “guaranteed” to be there. Wrong →

“Nectar (2016-2019) - 287203 (One problem: I never want to get out of bed!)”

• The Nectar (2016-2019) model by Nectar

Posted by Roger from Clinton, NY on June 25, 2018

There was some trepidation purchasing a mattress on-line, but I read several independent reviews and the 365 day right of return convinced me to pull the trigger. I am so happy I did! This is the most comfortable mattress on which I have ever slept. As you lie on it … →

“REM Sleep - 410177 (Horrible purchase, I wish Id gone with a different bed!)”

• The REM Sleep brand

Posted by Cassie from Surrey, ND on November 1, 2019

This has been the most frustrating purchase of my life. We spend $5,000 on this bed. It was 6 weeks late being delivered. 6 weeks late! When we FINALLY received our bed it was delivered by two guys in a pickup with a UHAUL bumper hitch trailer. We were promised … →

“Nectar - 426593 (When Will it All Get Here?)”

• The Nectar brand

Posted by Gabi from Saint Louis, MO on January 17, 2020

Ordered mattress, base and cover over a week ago and only have the mattress and cover thus far. No idea when the base will be in. The only notifications I have received are from FedEx that I have an upcoming delivery. But no way to tell what is coming. So, … →

“Titan Plus - 513052 (Fantastic and On A Budget)”

• The Titan Plus model by Brooklyn Bedding

Posted by marcos from North Bergen, NJ on February 17, 2021

Just to clarify I'm 5'8" and 315lbs First we start off bad, not once in the entire time you're in titan's website do they state when the matress is going to be delivered,only that the delivery is free. even after purchasing it, they just gave me a receipt and about … →

“Sleep Works - 632303 (Worst mattress I've owned)”

• The Sleep Works brand

Posted by Mitch from San Jose, CA on December 29, 2023

Worst mattress ever. The Alpine HDM mattress seemed comfortable when laying on it in the showroom. After returning twice and researching the components, comparing with other mattresses, all seemed promising and decent for the environment. After purchase, it took over a month for the bed to arrive (tail end of … →

Store Reviews

Praise for Delivery Speed

“Sleep King inSarasota,FL - 1539 (Great Buying Experience)”

• Purchased from Sleep King of Florida (Sarasota, FL)
• The ComforPedic line by Simmons

Posted by Thomas P from Sarasota, FL on May 9, 2012

Excellent experience, we bought a queen set from sleep king. We got a great value for our money from sleep king, and best of all, they give outstanding customer service. The deliver was on time, nice guys, quick and friendly. The store also gave us a comfort exchange which turned … →

“Bed Pros Mattress inSarasota,FL - 1503 (Great Customer Service / Quality Products)”

• Purchased from Bed Pros (Sarasota, FL)
• The TEMPUR-Pedic brand

Posted by Mary B from Sarasota, FL on February 26, 2012

Russ went above and beyond to make sure I was getting the best deal on a Tempur-Pedic mattress. His committment to customer service is more than I ever expected. He made the process hassle free, offered great pricing, andprovided a fast delivery. I highly recommend this store and will definitely … →

“Syracuse Mattress inSyracuse,NY - 1497 (Fantastic Experience)”

• Purchased from Syracuse Mattress (Syracuse, NY)
• The Therapedic brand

Posted by John B from Fayetteville, NY on February 4, 2012

Had a great experience at Syracuse Mattress while buying a bed for my son at college. Awesome people and delivered our mattress within an hour of purchase. Unlike other stores we visited Syracuse Mattress made us feel comfortable and at ease without playing games with pricing. We told them what … →

“Charleston Bedding inCharleston,SC - 1471 (TRULY, the best prices in CHARLESTON for TOP of the line QUALITY!)”

• Purchased from Charleston Bedding (Charleston, SC)

Posted by Kesha M from Charleston, SC on December 1, 2011

During an extensive search for new bedroom furniture, I found Charleston Bedding to have the best prices for top of the line mattress sets. My first night sleeping on my new set was the best night's rest I've had in a while. I highly recommend this store to anyone looking … →

“Furniture Connxion inKenilworth,NJ - 1774 (Best Night's Sleep)”

• Purchased from Furniture Connxion (Kenilworth, NJ)
• The Serta Perfect Day line by Serta

Posted by Sherry B from Springfield, NJ on December 24, 2012

I purchased a king size Serta Perfect Day Ceremony mattress a few weeks ago, and I am happy to say that I have been "sleeping like a baby." The sheep don't lie. The quality is beyond expectations. This is definitely the go-to store for fair prices & good merchandise selection. … →

“Mattress Firm inBurleson,TX - 1445 (Tempermental Mattress)”

• Purchased from Mattress Giant (Burleson, TX)
• The Cloud Luxe (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic

Posted by Laurie G from Burleson, TX on October 21, 2011

We were not able to return or exchange a $4000 temperpedic mattress that we had only one month. This is because the company policy does not allow a buyer more than one exchange.Mattress Giant charges you a $175 re stocking fee for all exchanges or refunds. Our salesman advised us … →

“Exclusive Furniture inHouston,TX - 1442 (Happy Buy)”

• Purchased from Exclusive Furniture (Houston, TX)
• The Serta brand

Posted by Sher A from Houston, TX on October 16, 2011

Exclusive furniture customer service reps were very professional, he knew a lot about the products inside of the store and the prices were very affordable. I also had my furniture delivered to me within two days of my purchases. They set up my furniture in no time and there was … →

“Furniture Warehouse inWest Jordan,UT - 1371 (Amazing Customer Service)”

• Purchased from Furniture Warehouse (West Jordan, UT)

Posted by Eden W from Eagle Mountain, UT on August 15, 2011

My husband and I bought a mattress and box set that was on sale and after we bought it we found out that if you Like their FaceBook page you can get free delivery. I wasn't sure I would still qualify since we bought the mattress pretty much at the … →

“Mancini's Sleepworld inMountain View,CA - 1007 (Mancini's )”

• Purchased from Mancini's Sleepworld (Mountain View, CA)
• The Serta brand

Posted by Russell N from Los Altos, CA on December 6, 2009

Very friendly and helpful. Next day delivery. Set up was quick and professional. →

“Mattress Firm inSan Francisco,CA - 1027 (sleep train)”

• Purchased from Sleep Train (San Francisco, CA)
• The Beautyrest World Class (Pre-2014) line by Beautyrest

Posted by Jean C from Atlanta, GA on December 21, 2009

i was really hesitant to spend so much money on a bed, so i went back a few times and kept trying out the bed i eventually bought. i was worried that it wouldn't get worn in and would be too stiff or it would get too worn in and … →

“Mattress Giant - 1032 (Mattress Giant)”

• Purchased from Mattress Giant
• The Beautyrest Classic line by Beautyrest

Posted by Jean M from Summerland Key, FL on January 24, 2010

VEry helpful, good prices, quick delivery, quality product. →

“Mattress Giant - 1066 (WORST company I have ever been screwed by!!)”

• Purchased from Mattress Giant

Posted by Jennifer T from Belmont, MA on August 10, 2010

Absolutely the WORST company I have ever dealt with. I am not the complaining-type of consumer by any means- this is my first time I have even tried to give a bad review about anything. I feel it is absolutely necessary for me to speak up now, as I have … →

“Cannon's Furniture inElizabethton,TN - 1475 (Best Deal I found!)”

• Purchased from Cannon's Furniture (Elizabethton, TN)
• The Genius model from the Serta iComfort (Pre-2017) line by Serta

Posted by Darrell H from Elizabethton, TN on December 22, 2011

cannon's is where I found my mattress. They were $200 cheaper than other stores, and I even got it delivered the same day after I bought at 4 o'clock!!!!! They were really cool and I got everything I wanted and more. Plus my mattress has a 25 Year warranty!!!! I … →

“Sleepy's - 1311 (Great online purchase!)”

• Purchased from Sleepy's
• The OriginalBed model from the TEMPUR Collection line by TEMPUR-Pedic

Posted by D. B from Brockton, MA on May 27, 2011

I was shopping for two twin Tempur-Pedic OriginalBed mattress sets. The different stores I looked at all had the same price, but Sleepys offered two free Temper-pedic Symphony pillows with any mattress purchase. I got four free with my purchase! I also found the set priced $50 lower online at … →

“Art Van Furniture inAnn Arbor,MI - 1270 (My Back Is Killing Me)”

• Purchased from Mattress World (Ann Arbor, MI)
• The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic

Posted by Merrill F from Milan, MI on March 3, 2011

Our $2,200 Tempurpedic mattress is a nightly torture device. It feels like we are sleeping on pavement. The store won't do anything about it. The Tempurpedic people likewise. They have both suggested removing all the covers and sheets, or warming the bed to 70 degrees. None of those things helped. … →

“Mattress Town inGainesville,FL - 1061 (Very Good Experience)”

• Purchased from Mattress Town (Gainesville, FL)

Posted by Cyndi C from Gainesville, FL on July 29, 2010

I bought a bed from Mattress Town after doing extensive shopping all over Gainesville. They had the best prices and the salesman was knowledgable, honest, and very, very helpful. They delivered it on time and set it up. I am extremely satisfied. →

“Hank's Fine Furniture inNorth Little Rock,AR - 1068 (Fabulous Service)”

• Purchased from Hank's Fine Furniture (North Little Rock, AR)

Posted by Cathy B from Sherwood, AR on August 12, 2010

07.23.10 I just wanted to let you know that you have an amazing associate working for you. We came into Hank's I think it was June 13th and we told Nick we were looking for a sectional to go into our new home that we were purchasing on June 25th. … →

“Mattress Firm inBrookline,MA - 1101 (Great bed, great delivery!)”

• Purchased from Sleepy's (Brookline, MA)
• The International Bedding brand

Posted by Alexandra S from Brookline, MA on September 19, 2010

I bought a Fairmont Queen bed, not a brand name, that is really wonderful! The salesman was experienced and the delivery was fast and very efficient. They came on time! Now that I'm sleeping on it, I really love it. It is deluxe firm and I'm so happy from this … →

“Simon's Furniture inRochester,NY - 1120 (emergency--bed needed NOW)”

• Purchased from Simon's Furniture (Rochester, NY)
• The Sealy brand

Posted by Sandy P from Geneseo, NY on September 30, 2010

I had ordered bunkbeds from another store that were supposed to be delivered Sep22nd. They called to say they were going to be a month late. We had 9 houseguests arriving for the weekend. I called Simons and they let me buy the furniture over the phone and pick up … →

“Sleepy's - 1230 (Sleepys won't honor comfort exchange policy)”

• Purchased from Sleepy's
• The Sleep to Live line by Kingsdown

Posted by Riley L from Chester, VA on January 26, 2011

I purchased a mattress for $2400 at Sleepys in Chester, Virginia, with hopes I was investing in long-term product that would meet my satisfaction. I chose a bed that would meet my partner and my chiropractic needs,"half soft/half firm". The company assured me the bed would meet our satisfaction since … →

“Mattress City inEverett,WA - 1449 (Perfect mattress set, excellent service!)”

• Purchased from Mattress City (Everett, WA)
• The Emerald brand

Posted by Carrie B from Everett, WA on November 1, 2011

I had been to five or six mattress stores between Marysville and Everett and really wasn't sure about where to take the $$ plunge and actually go through with the purchase of my first new mattress. The couple that owned this store were very informative and demonstrated transparency as they … →

“Mattress Retreat inPleasanton,CA - 1455 (Great Customer Service)”

• Purchased from Mattress Retreat (Pleasanton, CA)
• The Englander Posture Support line by Englander

Posted by Kristal S from Pleasant Hill, CA on November 10, 2011

Mattress Retreat is a unique store with different mattress brands, Customer Service is great and i even got a phone call a few day later to see how i was sleeping. He has good selection of beds. The delivery boys were on time and wore shoe covers when they walked … →

“Mattress Source inPineville,NC - 1208 (Knowlegeable and Friendly)”

• Purchased from Mattress Source (Pineville, NC)
• The Serta brand

Posted by Brandi L from Monroe, NC on January 5, 2011

I purchased a queen sized mattress for my home a few years and happened to stop in at this store. So glad I did. The customer service was impeccable as well as the selection. Recently I had an issue with my mattress, so I called to see what I could … →

“Mattress Source inColumbia,SC - 1185 (Excellent Sales Experience)”

• Purchased from Mattress Source (Columbia, SC)
• The Stearns & Foster brand

Posted by John S from Irmo, SC on December 15, 2010

In today's world that is quick to bad mouth a company, I felt the need to express the wonderful experience that we received from Mattress Source. My wife and I visited the store on Harbison Blvd. and dealt with the manager, Ryan. The selection to choose from was more than … →

“Mattress Firm inStoughton,MA - 1527 (Great experience!)”

• Purchased from Sleepy's (Stoughton, MA)
• The Sealy brand

Posted by Bela C from Stoughton, MA on April 1, 2012

Sleepy's had a two day sale that was 60-80% off. I bought a Sealy Posturepedic Mohican Firm/ boxspring with an original price of $1759.99 ended up paying $579.99! Had delivery window of 12-4 on a Saturday, somebody called on Wednesday and then again on Friday to confirm, truck arrived around … →

“Mattress Firm inBrookfield,CT - 1410 (Sleepy's Took All the Time In the World To Make Me Satisfied )”

• Purchased from Sleepy's (Brookfield, CT)
• The Dr Breus Bed (IBC) line by International Bedding

Posted by Kim H from New Fairfield, CT on September 13, 2011

September 3, 2011 @ Sleepy's in Brookfield, Connecticut - I walked in with intentions of only looking at matress' and going straight to Macy's to purchase a new matress. Freddie, the Sleepy's representative, very casual and professional approached me and gave me 110% of his undivided attention for a hour … →

“Mattress Maker inChichester,NH - 1526 (Outstanding Service!!)”

• Purchased from Mattress Maker (Chichester, NH)
• The Serta iComfort (Pre-2017) line by Serta

Posted by Cathi P from Strafford, NH on March 31, 2012

We have been looking for the I Comfort bed and everywhere we went we could not get it delivered for up to 2 weeks! We visited this store, not only did they have a variety of products but they had them in stock and they delivered it to us within … →

“Mattresses Plus More inDurant,OK - 1551 (Finally sleep relief!!!!)”

• Purchased from Mattresses Plus More (Durant, OK)

Posted by Twyla C from Coalgate, OK on June 12, 2012

Having fibromyalgia, CFS, and 2 crushed vertebrae, restful sleep is hard to find. I have needed a good mattress for several months, but unable to locate a place that sold quality mattresses with a staff that could answer questions about the type of mattress I may need. Walked into Mattresses … →

“Sleep Outfitters inCincinnati,OH - 1579 (Great store)”

• Purchased from Sleep Outfitters (Cincinnati, OH)
• The Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Andy G from Cincinnati, OH on July 15, 2012

After going to several stores,we were so happy to find Jon! ..helped us get exactly what we wanted for a great price....and what a nice guy! Jon took the time to help us find the right mattress... We were able to schedule a quick delivery as well,since we were moving … →

“Star Furniture - 1597 (Awesome store!)”

• Purchased from Star Furniture
• The Insight model from the Serta iComfort (Pre-2017) line by Serta

Posted by Alisa T from Pearland, TX on August 5, 2012

Kent helped us pick out about 3 rooms of furniture he is the best. He was very upfront and honest about pricing and allowed us the room to look around and pick things without rushing or pressuring us to buy. Our purchases were delivered and assembled on time and our … →

“Bargain Barn Mattress Outlet inBoone,NC - 1558 (wonderful sleep)”

• Purchased from Bargain Barn Mattress (Boone, NC)
• The Essential Pillowtop model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by Bill D from Old Fort, NC on June 23, 2012

highly reccomended to me and i would also reccomend them to others. their products are made locally and the materials are green, recyclable, and enviromently appropriate. the mattress is very comfortable and does not require "flipping" all we do is rotate the mattress head to foot every two to three … →

“Sweet Dreams Mattress inMooresville,NC - 1652 (Awesome Store & Customer Service!)”

• Purchased from Sweet Dreams Mattress (Mooresville, NC)
• The Simplicity Medium model from the TEMPUR-Simplicity Collection line by TEMPUR-Pedic

Posted by Manuela M from Atlanta, GA on September 27, 2012

Delivery was fast. Customer service always returned our email/phone calls promptly. The store has a variety of mattress, accessories and furniture. We couldn't be happier with our purchase. The experience was SUPER awesome! →

“Mattress Firm inColma,CA - 1616 (Bait and switch)”

• Purchased from Sleep Train (Colma, CA)
• The Beautyrest brand

Posted by Leslie G from Pacifica, CA on September 3, 2012

Bought mattress in '04. When we got it we felt like it wasn't the same quality as what we tried in store, like they gave us a flawed version of what we paid for. When we sat on the edge of the bed at the bottom, the entire edge sagged. … →

“Fifth Avenue Furniture inBrainerd,MN - 1628 (Great!)”

• Purchased from Fifth Avenue Furniture (Brainerd, MN)

Posted by Jessica I from Akeley, MN on September 11, 2012

We were very pleased with Fifth Avenue Furniture! Very helpful in looking up our store credit card on their computer. Fast delivery, a week early! Delievered 55 miles away! Very professional! Purchased a dining room set and mattress. Products are high quality! Great prices, for fantastic furniture! Will Definantly purchase … →

“Exclusive Furniture inHouston,TX - 1646 (Mister)”

• Purchased from Exclusive Furniture (Houston, TX)

Posted by Mister R from Houston, TX on September 24, 2012

The sales staff was very helpful. Ben, my salesman introduced himself to me and let me shop without harassing me. I was able to get my furniture delivered the next day, even though the delivery schedule was full. →

“Sleepy's - 1843 (No Support from Sleepys)”

• Purchased from Sleepy's
• The Radiant Firm model from the Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by Lara N from New York, NY on February 26, 2013

Next time I'm calling 1800Mattress for a new bed. Sleepy's was very helpful and wonderful in selling me a bed but now they are discourtesies, unhelpful and unresponsive in resolving a problem with my new mattress. After one month the mattress has begun to visibly sink in the area I … →

“Sleepy's - 1865 (Sewell much better the Turnersville Store)”

• Purchased from Sleepy's

Posted by Suzanne D from Sewell, NJ on March 17, 2013

We went out on a mission to buy and have delivered a Mattress set TODAY. I made it very clear I was not interested in waiting a week or 2 for delivery. Hence their add.."SAME DAY DELIVERY" Their product is not cheap 3k or more so we gave the 1st … →

“Mancini's Sleepworld inFremont,CA - 1929 (Purchased 2 twin XL sets & one Twin Mattress (only)........)”

• Purchased from Mancini's Sleepworld (Fremont, CA)

Posted by Jackie O from Fremont, CA on June 15, 2013

Purchased 2 twin XL sets & one Twin Mattress (only)........ Okay, here's the scoop from my perspective: The first twin XL set was purchased in June 2011 and delivered to a college kid's first apt. It has been moved three times (apt 1 to apt 2 and back to mom's … →

“Mattress MegaStore inHillsboro,OR - 2024 (Sleeping Great)”

• Purchased from Mattress MegaStore (Hillsboro, OR)

Posted by Chi W from Portland, OR on October 25, 2013

Bought a easy rest Queen mattress with a adjustable bed and WOW what a great night sleep... Everywhere else i went they wanted over 3500.00 for a adjustable bed... Mattress Megastore sold me everything I wanted and under 2300.00.. Guys knew what they were doing and Rob was extremely helpful. … →

“Sweet Dreams Mattress inDenver,NC - 2048 (Great experience)”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Chuck C from Denver, NC on November 14, 2013

Gary and Andrew were very knowledgeable and personable and took time to answer all of our questions. we never felt pressured and we were happy with whole transaction. The mattress was delivered in just a few days. Shop around and then come to Denver for your best deal. →

“Jordan's Furniture inAvon,MA - 2080 (GOOD SERVICE RESOLUTION BY MANAGER)”

• Purchased from Jordan's Furniture (Avon, MA)

Posted by Peter & from Weymouth, MA on December 23, 2013

My Family has bought most of our furniture at Jordan's for years and have always been very satisfied. We bought a really good bed there about 4 years ago and the topper on the bed has begun to wear and not be supportive of good sleep/ We complained and at … →

“Mattress Express inNashville,TN - 2098 ("Caught between the Store and the Manufacturer")”

• Purchased from Mattress Express (Nashville, TN)

Posted by Kathryn H from Nashville, TN on January 15, 2014

I have no complaints about the store. The staff were quite pleasant, and the person from whom I ordered my mattress set seemed to go out of his way to help me. Here's the problem: this person, like myself, did not have the opportunity to see or lie on the … →

“Sweet Dreams Mattress inDenver,NC - 2194 (Great hometown business )”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Jim from Denver, NC on March 3, 2014

We have bought several matresses over the years from Sweet Dreams. Their prices are better than the big box stores with great customer service. They don't push the high dollar matresses but ones that best suit your needs. We bought an entry level foam matress and after a couple of … →

“BILTRITE Furniture-Leather-Mattresses - 2772 (Love BILTRITE!)”

• Purchased from BILTRITE Furniture-Leather-Mattresses

Posted by Mary from Milwaukee, WI on January 12, 2015

Shopping at BILTRITE couldn't be easier and working with Randi (salesperson) was a fantastic experience!! I was looking for a bed for my guest room. I was in and out within 15 minutes! I returned looking for a very particular couch---they had exactly what I was looking for. Great service, … →

“Urban Mattress inAurora,CO - 2708 (Urban Mattress)”

• Purchased from Urban Mattress (Aurora, CO)
• The Dr Breus Bed (IBC) line by International Bedding

Posted by M from Aurora, CO on November 8, 2014

This family-run store was a good place to shop. They were friendly, knowledgeable, eager to help, and had a great delivery team. →

“Mattress Giant inSpring Hill,FL - 3009 (Found my dream bed)”

• Purchased from Mattress Firm (Spring Hill, FL)
• The Caversham 11.5" Firm model from the Sealy Posturepedic (Pre-2017) line by Sealy

Posted by Charles from Spring Hill, FL on September 24, 2015

Excellent service and price. Tried several beds, ended up with the Sealy Caversham. Made the purchase and had the bed the next day. Quick delivery and set up. No extra fees or issues. Couldn't be happier. →

“Mattress Brothers inRiverside,CA - 3497 (Best value and service)”

• Purchased from Mattress Brothers (Riverside, CA)

Posted by Marilyn from Riverside, CA on December 5, 2016

We shopped at other stores for a mattress. Mattress Brothers on Tyler, Riverside gave us the best price for our bed and mattress. We were surprised at the hundreds of dollars we saved. The owner, James and salesman, Rob went well beyond our expectations to help us install the bed … →

“Furniture Liquidators inRadcliff,KY - 3481 (Wonderful , caring sales people)”

• Purchased from Furniture Liquidators (Radcliff, KY)

Posted by Josh from Elizabethtown, KY on November 17, 2016

Great customer service, 0% financing! Immediate next day delivery →

“Metro Mattress inLawrenceville,GA - 3134 (Listened to what I needed)”

• Purchased from Metro Mattress (Lawrenceville, GA)
• The Lady Americana Backmaster line by Americana

Posted by Judy on February 23, 2016

The salesman listened to what I told him. He quickly assessed which bed would best serve me and he was right. There was no pressure to buy on his end (I couldn't wait to have it in my home to sleep on!) I recommend this store and the backmaster mattress … →

“RC Willey - 1202 (Don't buy here)”

• Purchased from RC Willey
• The Nature's Rest brand

Posted by Jim C from Garden City, ID on December 31, 2010

I have spent over $10,000 dollars in the last year with this store and they will not honor warranties. They also give you less than all of the full information when you buy a product. Aka. if you buy all of the proper hookups for appliances from them they still … →

“Mattress World inSouth Yarmouth,MA - 3482 (Like sleeping on a cloud!!)”

• Purchased from Mattress World (South Yarmouth, MA)

Posted by Lianna from West Yarmouth, MA on November 19, 2016

When we walked in we were immediately greeted. We told the salesman that we were looking for a king bed. He proceeded to ask us a series of questions that let us know he was well educated about the products he was selling. We tried out a bunch of different … →

“Orange County Mattress inOrange,CA - 3655 (No buyers remorse)”

• Purchased from Orange County Mattress (Orange, CA)

Posted by KN from Irvine, CA on March 4, 2017

Fabulous service from Gregory and Yasmin at OC mattress. Happy to take the time to make sure you are satisfied. Easy return on a first mattress that was our fail in choosing, to our dreamy new Aireloom Selena Luxtop Firm. Quick delivery...it came quicker than our Pizza order...we barely beat … →

“Denver Mattress inLas Cruces,NM - 3708 (best mattress shopping experience ever)”

• Purchased from Denver Mattress (Las Cruces, NM)

Posted by clay from Las Cruces, NM on March 27, 2017

When I walked in the store I was greeted immediately. I was asked what I was in need of and like he read my mind jeremy knew exactly what I needed. I purchased a Dr's choice plush in a king size, it was delivered the next day by a very … →

“Bedzzz Express inGardendale,AL - 3712 (The salesperson was personal, upbeat and informative. The...)”

• Purchased from Bedzzz Express (Gardendale, AL)

Posted by Kathy on March 29, 2017

The salesperson was personal, upbeat and informative. The delivery was right on time and the young men who delivered were efficient, quick, and happy. They did a great job and should be told how much I appreciated them. →

“Mattress Express inCornelius,NC - 3726 (Best mattress store to purchase in Lake Norman)”

• Purchased from Mattress Express of Lake Norman (Cornelius, NC)

Posted by Ann from Cornelius, NC on April 8, 2017

My husband and I shopped many other mattress stores in the area. We stopped in Mattress Express. The store is very nice, very friendly and a home type feel. The salesperson Neal was great to deal with and very knowledgeable about all the products. The delivery was within an hour … →

“Bedzzz Express inHuntsville,AL - 3743 (Make the Customer Happy)”

• Purchased from Bedzzz Express (Huntsville, AL)

Posted by Vic a from New Market, AL on April 19, 2017

We bought our original mattress in July but it was very hard and uncomfortable. Because it was a Stearns and Foster we expected better. Two other salesmen were unable or unwilling to provide a solution. However, Tim listened to us and went the extra mile to provide us the right … →

“Fred's Beds inWilmington,NC - 3786 (What a Life Saver!!!)”

• Purchased from Fred's Beds (Wilmington, NC)

Posted by Janice from Wilmington, NC on May 16, 2017

My husband and I purchased a split king latex mattress, at Fred's. Just a few short months later, a simple fall turned into a badly broken leg, followed by a knee replacement 2 years later. Our latex bed is sooo comfortable, that we really don't even like to travel away … →

“Mattress Don inHallandale Beach,FL - 3876 (These guy's are great!! Customers service very good. ..)”

• Purchased from Mattress Don (Hallandale Beach, FL)

Posted by Marlon T from Miami, FL on July 13, 2017

On Time delivery... Great mattresses name brand. .. →

“Luxi - 5118 (STILL no refund - Buyer Beware)”

• Purchased from Luxi

Posted by Michael from Kaneohe, HI on September 25, 2018

I bought a Luxi 3 in 1 mattress in February of this year. I tried all three configurations and all of them were too soft so I requested a refund and completed and returned all paperwork promptly. I have been diligent in following up with them on the status of … →

“Lebeda Mattress Factory inAmes,IA - 4744 (Excellent products and service to match)”

• Purchased from Lebeda Mattress Factory (Ames, IA)

Posted by Jacob from Ames, IA on June 12, 2018

My wife and I have purchased two beds and a top mattress in this store since 2005. In all cases we got honest advice and excellent service from Laman Alvarez, the manager. Recently, we started to experience back and joint pain when sleeping on our 8 year old king mattress … →

“Blackberry Creek Mattress inBoone,NC - 3860 (Excellent Experience with Blackberry Creek Mattress)”

• Purchased from Blackberry Creek Mattress Outlet (Boone, NC)

Posted by JM from Fleetwood, NC on June 30, 2017

I can highly recommend Blackberry Creek Mattress for high quality products, excellent service and customer care. I did my research when selecting a new mattress and decided on a specific Tempurpedic model. I then found that Blackberry Creek Mattress was the only Tempurpedic dealer in my area. I contacted Blackberry … →

“Andy's Furniture inNew Carlisle,IN - 4798 (quality service)”

• Purchased from Andy's Furniture (New Carlisle, IN)

Posted by john from South Bend, IN on June 26, 2018

price excellent, same day delivery, easy to talk to,been a customer for years my only furniture store. →

“Mattress & More inElizabethtown,KY - 3975 (Excellent customer service)”

• Purchased from Mattress and More (Elizabethtown, KY)

Posted by Mary R from Campbellsville, KY on September 5, 2017

Our salesman was Jason Smith, he was very professional, knowledgeable and helpful in helping us select the best mattress at the best price compared to local competitors prices. We decided on the tempurpedic and it was delivered today, the delivery staff were on time and had the set up complete … →

“Sea Horse Mattress inRichmond,BC - 3986 (Very positive experience!)”

• Purchased from Sea Horse Mattress (Richmond, BC)

Posted by Ana from Vancouver, BC on September 7, 2017

The associate was very patient and took his time to answer all our questions about the various mattresses and sofas. Delivery was extremely punctual. Would definitely recommend again! →

“Tarpon Furniture inHudson,FL - 5122 (Sweet Dreams)”

• Purchased from Tarpon Furniture (Hudson, FL)

Posted by Linda from Spring Hill, FL on September 27, 2018

My husband and I stopped by to look for a new mattress. Within a short time we bought a tempurpedic which was a floor model. We were very happy with the comfort and the sale price. Delivery was great and on time. We were very pleased with our sales girl, … →

“Nectar - 4779 (Excellent Service)”

• Purchased from Nectar
• The Nectar brand

Posted by Deidra from Huntsville, AL on June 20, 2018

Nectar has to be one of the best companies I have ever dealt with. They were so easy to deal with, fast delivery and great communication before, during and after delivery. →

“Walmart - 5231 (Arrived on time)”

• Purchased from Walmart

Posted by Cynthia from Freehold, NJ on November 3, 2018

Ordered this bed from Walmart and it was delivered on the day it was promised. →

“Mattress Outlet inEast Moline,IL - 5272 (I love the fact that i didnt have to wait long for delivery)”

• Purchased from Mattress Outlet (East Moline, IL)

Posted by Janice T from Davenport, IA on November 16, 2018

Salesman was very friendly and was able to get delivery when I needed →

“Mattress Firm inEast Longmeadow,MA - 5054 (Javil is THE BEST)”

• Purchased from Mattress Firm (East Longmeadow, MA)

Posted by Diane from Longmeadow, MA on September 5, 2018

We had a great experience working with Javil at the MattressFirm in East Longmeadow MA. He made the whole process so easy for us. He is very professional and clearly loves his job. He was very knowledgeable. He gave us options but did not try and talk us into buying … →

“Bed Man inMurrells Inlet,SC - 4059 (Great Mattresses, great quality for a great price.)”

• Purchased from Bed Man (Murrells Inlet, SC)

Posted by Joan from Canton, OH on October 20, 2017

We own a condo in North Myrtle and have purchased all 4 mattresses from the Bed Man location at Merrill's Inlet. They are comfy, high quality beds for a great price. We have received rave reviews on the comfort of all of our beds. Jan and Joey were very helpful … →

“Metro Mattress Outlet inBuford,GA - 4052 (Great experience!!)”

• Purchased from Metro Mattress Outlet (Buford, GA)

Posted by Corbin from Buford, GA on October 17, 2017

Knowledgeable, no pressure salesperson. Made it easy and pleasant to find a great mattress that fit our needs. Highly recommend this company, they even delivered my new mattress within two hours. Excellent service!! →

“Levin Mattress inWashington,PA - 4083 (Quick service, no hassle)”

• Purchased from Levin Furniture (Washington, PA)

Posted by Carrie from Bentleyville, PA on November 2, 2017

We went in there knew what we wanted to spend and what we needed. The gentlemen showed us 3 or 4 different sets, told us a little about each and prices. Left us alone to decide what we wanted to do. Had bought a mattress set at big lots a … →

“Sleep City inChicago,IL - 4095 (We just bought a few weeks ago a Tempur-Pedic bed! We are...)”

• Purchased from Sleep City (Chicago, IL)

Posted by Alexandra H from Chicago, IL on November 9, 2017

We just bought a few weeks ago a Tempur-Pedic bed! We are in love with this bed, the best bed we have had in years!!!! Delivered on time and they put it all together !!!! →

“Mattresses Plus More inDenison,TX - 4103 (Thank God)”

• Purchased from Mattresses Plus More (Denison, TX)

Posted by Carol from Denison, TX on November 14, 2017

We went into mattresses and more to see what was offered in a king size mattress. John immediately took us to the most comfortable mattress. The price was excellent and delivery was quick and delivery people were efficient. Over all we love our new mattress and were well pleased with … →

“ABC Warehouse inCadillac,MI - 4146 (Finally a Good Nights Sleep)”

• Purchased from ABC Warehouse (Cadillac, MI)

Posted by Sean from Cadillac, MI on December 1, 2017

After extensive research and visiting 3 other local Stores looking for that Perfect new bed I ended up going back to ABC Warehouse in Cadillac and purchased a King Size TEMPUR-PEDIC - TEMPUR-Cloud LUXE-KING with the adjustable Massage foundation base ,The bed has been Wonderful . The nicest thing about … →

“Premium Mattress Outlet - 4207 (Good Mattress Store)”

• Purchased from Premium Mattress Outlet

Posted by Janet from Buena Park, CA on December 22, 2017

I went in with a description of a mattress I had slept on at Treasure Island Hotel and Casino in Vegas and Skip showed me a couple of similar mattresses. One of these was the Chattam and Wells mattress that I eventually purchased. Skip was very knowledgeable about the store's … →

“Mattress Overstock inMissouri City,TX - 4108 (Great sleep for the best price)”

• Purchased from Mattress Overstock (Missouri City, TX)

Posted by James from Houston, TX on November 17, 2017

The store Manager Michael was very helpful to find the right solution for my back problems. He showed me after the comfort test what are the best mattresses for me. The delivery was next day and the people been on time! I highly recommend Michael to find a real sleep … →

“Pies Furniture inLockport,NY - 4431 (Very satisfied)”

• Purchased from Pies Furniture (Lockport, NY)

Posted by Pam from North Tonawanda, NY on March 15, 2018

Had a problem with a recliner we bought for my husband and there was a problem with the chair a spring had broken and when I called Marty he had it picked up the next day repaired and delivered again. Again we had another issue with the chair he notified … →

“Verlo Mattress inSt Charles,MO - 4075 (Fabulous Products)”

• Purchased from Verlo Mattress Factory (St Charles, MO)

Posted by Kaiti from Saint Peters, MO on October 31, 2017

Was very impressed with the options and delivery time. I needed a bed that worked for my bad back and they were able to show me several to try out, after making my selection they arranged delivery for less then one week, I have now purchased 6 sets from them … →

“Discount Mattress inAthens,GA - 5108 (Best service ever!)”

• Purchased from Discount Mattress (Athens, GA)

Posted by Laine from Greer, SC on September 22, 2018

Arrived at the store 15 minutes before closing thinking we would have to come back the next day to purchase. Siera greeted us and immediately assessed what we wanted, gave us several options, and we found and purchased our mattress right then. Then, she offered to deliver it that same … →

“Sweet Dreams Mattress & Furniture inCornelius,NC - 5146 (Excellent service from beginning to end.)”

• Purchased from Sweet Dreams Mattress (Cornelius, NC)

Posted by Mary from Cornelius, NC on October 6, 2018

Mark F and Blake H were extremely courteous and accommodating when they d liveried my mattress. This is the second time that Mark F was here for an exchange and both times he is very professional. Hencqll d to tell the time he would be delivering my mattress and they … →

“1-800-Fast-Bed inFarmingdale,NY - 4867 (Need a New mattress,at a fair price.)”

• Purchased from 1-800-Fast-Bed (Farmingdale, NY)

Posted by Frank from Valley Stream, NY on July 14, 2018

Mark the sales person/owner, was very knowledgeable about mattress. There was no pressure sales here .We have shopped for mattress at Raymour and Flanigan,Macy's and Mattress Firm 1800Fastbed gave us the BEST PRICE. In week and half it was delivered by to two Men who carefully take the old bed … →

“Nest Bedding - 4380 (Great on line store for mattress)”

• Purchased from Nest Bedding
• The Alexander Signature Hybrid Medium (2015-2020) model from the Nest Bedding Alexander Signature Hybrid (2015-2020) line by Nest Bedding

Posted by Mike W on March 1, 2018

Bought the "Alexander Signature Hybrid - Queen / Medium" mattress, and it has been great. Price was under $1000, shipping was free, arrived within 3 days, and is supper comfortable. Did not have to contact customer service because no problems were encountered. Highly recommend this online retailer for your mattress … →

“Novosbed - 4650 (Fast)”

• Purchased from Novosbed

Posted by Lilli M from Barrie, ON on May 24, 2018

I received my mattress in less than a week →

“Casper - 4528 (Simple + Great Customer Service)”

• Purchased from Casper

Posted by Sarah from Gainesville, FL on April 19, 2018

I'd heard ads on a podcast I listen to (Women of the Hour)... and so when it was time to purchase a mattress I remembered how compelling Lena Dunham's descriptions were. :) I'm not one to fall for advertising... but, I ordered the mattress online and it came very quickly. … →

“Original Mattress Factory inHickory,NC - 4946 (We just purchased this mattress and was delivered today. ...)”

• Purchased from Original Mattress Factory (Hickory, NC)

Posted by Pam l from Granite Falls, NC on August 4, 2018

We just purchased this mattress and was delivered today. I am extremely happy with the service we received at the store and the delivery. We had went to another mattress place almost bought from them except the salesperson at the other place was a little rude to my husband so … →

“Madills inPittsburg,KS - 5221 (I walked into the store and greeted by the sales person w...)”

• Purchased from Madills (Pittsburg, KS)

Posted by Lori A from Pittsburg, KS on October 30, 2018

I walked into the store and greeted by the sales person with much knowledge. He did not pressure me on purchasing a mattress or try to persuade me any any direction of sales. I was very satisfied with the shopping experience I had. If I am not pushed into a … →

“Luxury Mattress of Valparaiso inValparaiso,IN - 5374 (Very knowledgeable staff! Delivered our mattress same day!)”

• Purchased from Luxury Mattress of Valparaiso (Valparaiso, IN)

Posted by Benjamin from Valparaiso, IN on December 23, 2018

We wasted a lot of time at other stores looking at mattresses, due to my wifes shopping addiction! Luxury Mattress and Furniture was by far the easiest purchase we have ever made. Very high quality products, staff was very friendly and knew what they were selling. We love our mattress … →

“Cape Fear Bedding inWilmington,NC - 5474 (Best Tempurpedic Prices!)”

• Purchased from Cape Fear Bedding (Wilmington, NC)

Posted by Richard from Wilmington, NC on January 20, 2019

I have shopped several stores and ended up finding Cape Fear Nedding at the last moment. When I came in they were super knowledgeable and sold me a mattress much cheaper than what the other big box companies were charging. Stephen sold me a Tempurpedic at a great discount and … →

“Brooklyn Bedding - 5482 (Excellent website with fast, accurate chat help)”

• Purchased from Brooklyn Bedding

Posted by David from Colorado Springs, CO on January 22, 2019

Fast, accurate processing & quick delivery with no damaged goods. →

“Relax In Comfort - 5487 (Great Sleeping Surface)”

• Purchased from Relax In Comfort

Posted by JIm from Ponte Vedra Beach, FL on January 24, 2019

We purchased our mattress this past weekend at the Home and Patio show. The sales rep. Jackie was very knowledgeable and answered all our questions and even gave us suggestions as to bed position for best sleep. The delivery was 2 days later and they were very professional in setting … →

“Bedroom Depot inWindsor,ON - 5517 (Great Service)”

• Purchased from Bedroom Depot (Windsor, ON)

Posted by Sandy from Windsor, ON on February 2, 2019

We had issues with the mattress we picked out and the salesman Ryan went above and beyond the call of duty to help us get the perfect mattress for us, We did not expect the great service we received. Delivery was fast and the delivery men were friendly and efficient. … →

“Affordable Bedding inAsheville,NC - 5535 (Finally, Great Sleep!)”

• Purchased from Affordable Bedding (Asheville, NC)

Posted by Steve from Mars Hill, NC on February 7, 2019

From start to finish, our experience with Affordable Bedding was extremely positive. At the store, Rebecca, the owner, and her son, Patrick, did a great job of demonstrating the different features of each type of mattress and and base. This made narrowing our choice (the Kingsdown Moonlight Firm Queen, with … →

“Sleep Outfitters - 5537 (new bed)”

• Purchased from Sleep Outfitters

Posted by diana from Odenton, MD on February 8, 2019

this bed is exactly what we wanted. shipped the next day. excellent →

“Mattress Firm inLeominster,MA - 4021 (Professional and personable service)”

• Purchased from Sleepy's (Leominster, MA)

Posted by LYNN G from Leominster, MA on September 28, 2017

Steve was so professional and personable. Steve was a experienced sales person who was thorough in his product information, and my sales transaction was as smooth as silk. I received my merchandise expediently, and was very satisfied with the product I received. A additional bonus Steve was so charming, and … →

“SleepZone Mattress Center inKingsport,TN - 5761 (The best mattress I have ever slept on)”

• Purchased from Sleep Zone (Kingsport, TN)

Posted by Allen O from Kingsport, TN on April 15, 2019

Mark Matto the owner of sleep zone greeted us and showed us several models of mattresses,we selected the park place pauline and power base the sales clerk Eic Biorck took excellent care of our final purchase,they set up a delivery the next day between 2 and 6 ,the delivery team … →

“SleepZone Mattress Center inKingsport,TN - 5779 (great shopping experience)”

• Purchased from Sleep Zone (Kingsport, TN)

Posted by greg from Kingsport, TN on April 21, 2019

great customer service . Todd showed us all options . Feel like we got a great deal on the mattress we purchased. Would recommend Sleep Zone before you waste your time at a furniture store. Got our mattress delivered the same day . Love our new mattress!! →

“None - 5842 (John Ryan By Design)”

Posted by Melanie S on May 14, 2019

Snuggly, very comfortable - wondered if I’d notice any different from our 27 year old Vispring. And yes, so glad we splashed out and got the best! Delivered on time and support from customer service was brilliant. →

“Mattress Outlet inEast Moline,IL - 5897 (The mattress of my Dreams)”

• Purchased from Mattress Outlet (East Moline, IL)

Posted by Ava from Moline, IL on June 2, 2019

Corey was amazing ! Attention to details ,The sheets are wonderful I also purchased,Delivery was the next day ,Highly recommend this store as I have been a previous customer. →

“Sleep Central inRichardson,TX - 5924 (Buyer Beware!)”

• Purchased from Sleep Central (Richardson, TX)

Posted by Nichole from La Porte, TX on June 11, 2019

Initially everything went great. The purchase and delivery went wonderfully. Even got our bed a day early. Unfortunately that is where the customer service and professionalism ended. When we were considering our purchase and were not sure which mattress to get the sales person told us we could go with … →

“Mattress Firm inAlbuquerque,NM - 6080 (Very professional service and knowledge of the product. H...)”

• Purchased from Mattress Firm (Albuquerque, NM)

Posted by Bill from Albuquerque, NM on August 13, 2019

Very professional service and knowledge of the product. Had a great personality with good service. Bought bed and was delivered next day as promised . Great delivery service also. Very pleasant an thorough installation, with no wasted time. The guys were great also. →

“Mattress Market inWest Melbourne,FL - 6217 (Love The Store)”

• Purchased from Mattress Market (West Melbourne, FL)

Posted by Steve from Melbourne, FL on September 18, 2019

Had a great experience got my Sleep System delivered same day.Love my bed that I can adjust.Highly recommend them! →

“Mattress 1 One inLeague City,TX - 6453 (Shopping local made easy.)”

• Purchased from Mattress 1 One (League City, TX)

Posted by The R from Dickinson, TX on November 10, 2019

We did a lot of research looking for “best deal”, quick delivery, and a return policy....and found all here in Dickinson/League City Mattress One. Bryon presented all his store had to offer..no pressure. So very glad we were able to shop local...Thank you Bryon. →

“Old Brick Furniture inRotterdam,NY - 6493 (Good. No hassle sales and delivery. Good product)”

• Purchased from Old Brick Furniture (Rotterdam, NY)

Posted by john from Esperance, NY on November 17, 2019

Good. No hassle sales and delivery. Good product →

“Design Within Reach inNew York,NY - 1017 (Mattresses with Reach)”

• Purchased from Design Within Reach (New York, NY)
• The Sonno Prima Firm model by Design Within Reach

Posted by Marisa N from New York, NY on December 10, 2009

The Design Within Reach store had the mattresses out to sample and all the sales people were helpful and nice. →

“Amazon - 6503 (Used Amazon = easy)”

• Purchased from Amazon

Posted by Richard from Waterford, MI on November 20, 2019

Easy to compare,and fast delivery →

“Denver Mattress inWaterloo,IA - 6628 (A bit surprised)”

• Purchased from Denver Mattress (Waterloo, IA)

Posted by Jeff from Waterloo, IA on December 15, 2019

I had bought other items from this chain. Always had to wait for long periods. Not this time. Salesman was friendly, not pushy. →

“Raymour & Flanigan - 6788 (Return and Customer Service Lacking, Quality of Products Spo)”

• Purchased from Raymour & Flanigan

Posted by Rob from East Amherst, NY on January 18, 2020

I purchased a mattress at R&F. It was rock hard. Also, the base for the mattress was delivered with a faulty electrical control box. I contacted R&F to return the product, only to learn that R&F had a no return policy (which was not articulated to me by the salesperson). … →

“Denver Mattress inLubbock,TX - 6796 (We went in to shop but didn't expect to buy today. Ava w...)”

• Purchased from Denver Mattress (Lubbock, TX)

Posted by Betty from Concord, NC on January 18, 2020

We went in to shop but didn't expect to buy today. Ava was able to answer all our questions and knew the merchandise well. I'm so pleased to be having our new mattress delivered in 2 days. We got.a great deal. Be sure to ask for Ava !! →

“Sit 'n Sleep inNorthridge,CA - 6925 (Lisa helped me find two comfortable and resonably priced ...)”

• Purchased from Sit n Sleep (Northridge, CA)

Posted by RC from Northridge, CA on February 8, 2020

Lisa helped me find two comfortable and resonably priced full sized mattresses for my daughters' full over full bunk bed. Delivery will take place within 48hrs. I really appreciated the large selection of mattresses available at this location. →

“Sit 'n Sleep inRedlands,CA - 7080 (Mr. Stephenson was friendly, helpful, and professional.)”

• Purchased from Sit n Sleep (Redlands, CA)

Posted by Loleta from San Bernardino, CA on March 1, 2020

Before coming to this store, all I knew about Sit & Sleep was their (IMHO) horrible commercials, and I didn't know what to expect. When we entered the store and saw the vast array of mattresses I was shocked! I thought we'd be there all day trying to find a … →

“Mattress City inEllicott City,MD - 7024 (Best Mattress Store in the County)”

• Purchased from Mattress City (Ellicott City, MD)

Posted by Debbie from Ellicott City, MD on February 22, 2020

What a pleasant and enjoyable experience I had and it was mainly because of the knowlegable salesperson. Will definitely be telling friends and family if they are looking for a new mattress, this store can't be beat. →

“Sit 'n Sleep inWest Covina,CA - 7500 (Good experience)”

• Purchased from Sit n Sleep (West Covina, CA)

Posted by Charles from West Covina, CA on June 18, 2020

Buying a mattress is not fun for me but the experience with this store and personnel was entirely professional and satisfying. They listened to my needs, used technology to identify a product and offered a fair price. Delivery was timely and proper. →

“Miskelly Sleepstore inFlowood,MS - 7487 (Easiest bed I ever bought)”

• Purchased from Miskelly Furniture (Flowood, MS)

Posted by Miranda from Brandon, MS on June 15, 2020

Greg was really helpful in getting us the bed we needed. Process was quick and delivery was easy and efficient. →

“Comfort Center inGaylord,MI - 7712 (Symbol Saranac Plush Bedding)”

• Purchased from Comfort Center (Gaylord, MI)

Posted by Ed from Gaylord, MI on July 13, 2020

I purchased (5) mattresses (1) Queen with bed frame, (1) Full with bed frame & (3) Twins with all (5) with box springs. They delivered within a week and picked up all the old bedding. The other stores did not offer everything that Comfort Center offers. →

“Denver Mattress inHelena,MT - 8045 (DMC had a very good range of beds at all price levels and...)”

• Purchased from Denver Mattress (Helena, MT)

Posted by Christine from Helena, MT on August 22, 2020

DMC had a very good range of beds at all price levels and the one I chose was actually in stock! In these pandemic days where delivery dates from manufacturers are mere guesses, that really makes a difference. All my questions were answered clearly and I was left to try … →

“City Mattress inFort Myers,FL - 8166 (very happy)”

• Purchased from City Mattress (Fort Myers, FL)

Posted by Janie from Fort Myers, FL on September 4, 2020

I came away impressed. Our salesman was top notch. I thought delivery was fast and efferent and I love my new mattress. →

“Denver Mattress inDavenport,IA - 8295 (Bryant was excellent salesperson got me exactly what I want)”

• Purchased from Denver Mattress (Davenport, IA)

Posted by Beth from Davenport, IA on September 15, 2020

Was able to get bed and have it delivered in 4 days! →

“Sweet Dreams Mattress - 8534 (Jane R)”

• Purchased from Sweet Dreams Mattress

Posted by Jane from West End, NC on October 16, 2020

Fantastic store with excellent assistance. The delivery was free and right on time. Highly recommend! →

“Costco - 8392 (Costco Gets the Nod)”

• Purchased from Costco

Posted by Dianne L from Apex, NC on September 30, 2020

We went to Costco.com to purchase our bed because of the sale price. They promised delivery in 10 to 15 days and they did. The mattresses and adjustable platforms came three days apart but still well within the 10-15 days. I actually called the warehouse from which my mattresses were … →

“Mattress Mart inKingston,ON - 8815 (I was able to go into the store and talk with friendly kn...)”

• Purchased from Mattress Mart (Kingston, ON)

Posted by John from Kingston, ON on November 30, 2020

I was able to go into the store and talk with friendly knowledgeable sales staff. He arranged for my mattress and box spring to be sent out in a very timely manner. The delivery was quick and efficient. Due to the bed frame that I had not needing a box … →

“Sleep Outfitters inLouisville,KY - 9098 (Wow! We can actually agree. Lol)”

• Purchased from Sleep Outfitters (Louisville, KY)

Posted by Linda from Louisville, KY on January 11, 2021

Greg was amazing. So patient and gave us all the time we needed to ask questions. So many options with no pressure. Thank you Greg. →

“Bedroom Depot inWindsor,ON - 9392 (Great Place to shop)”

• Purchased from Bedroom Depot (Windsor, ON)

Posted by Jimmy from Windsor, ON on February 18, 2021

Very easy to work with, bought a mattress and got it delivered within a week. Delivery guys were great. Thanks Terry →

“Sit 'n Sleep inWest Covina,CA - 9573 (Very helpful)”

• Purchased from Sit n Sleep (West Covina, CA)

Posted by Victor from West Covina, CA on March 14, 2021

Ralph was very helpful and gave us lots of insight when choosing our bed. Delivery was quick and easy →

“Mattress Warehouse inHarrisburg,PA - 9736 (Excellent customer service)”

• Purchased from Mattress Warehouse / Sleep Happens (Harrisburg, PA)

Posted by MaryAnne from Harrisburg, PA on March 29, 2021

Wonderful customer service. Having recently an extremely bad experience with Bob's discount furniture trying to buy a mattress I came in skeptical. However, I had previously bought my last mattress from Mattress Warehouse with no issues. This time my experience was even better. From start to finish the quality and … →

“Sleep Outfitters inHendersonville,TN - 9850 (Loved the whole process.)”

• Purchased from Sleep Outfitters (Hendersonville, TN)

Posted by Sam from Portland, TN on April 9, 2021

We had already been to 3 other mattress stores. Jay sat down with us. Asked us a few simple question about our sleep patterns, needs and budget. He led us to the perfect mattress for us. We bought the first one we tried. The delivery crew was very friendly and … →

“None - 10277 (They really seem to care!! Great purchase!)”

• Purchased from Mattress Emporium (Leland, NC)

Posted by Richard from Wilmington, NC on May 25, 2021

I was really impressed by the level of time taken by the staff at Mattress Emporium Leland. The knowledge on every model was mind-blowing and not something you see everyday. Not only did they give me internet pricing on my mattress, but they delivered it within 2 hours. It was … →

“Standard Furniture inCullman,AL - 10799 (Great selection and service. Manager and salesperson 5stars!)”

• Purchased from Standard Furniture (Cullman, AL)

Posted by Denise from Cullman, AL on July 13, 2021

We thought we would have to wait several weeks or months for furniture but the selection and management made it possible to get our furniture in just two short weeks! Highly recommend this Cullman store! →

“Denver Mattress inAlbuquerque,NM - 11133 (Great service)”

• Purchased from Denver Mattress (Albuquerque, NM)

Posted by Tammy from Albuquerque, NM on August 22, 2021

Awesome delivery crew fast Courteous and went above all our expectations →

“Denver Mattress inHarker Heights,TX - 11515 (Great mattress Doctors Choice Firm Elite. Great sleep!)”

• Purchased from Denver Mattress (Harker Heights, TX)

Posted by William from Harker Heights, TX on September 29, 2021

Great prices, got over $500 in discounts. Delivery and setup in 15 minutes. Very satisfied! →

“Denver Mattress inColorado Springs,CO - 11559 (Great sales experience and good experience)”

• Purchased from Denver Mattress (Colorado Springs, CO)

Posted by Anne M from Colorado Springs, CO on October 4, 2021

Freddie was knowledgeable and answered all of our questions very patiently and kindly. Good selection. Almost immediate delivery (which we needed, and so he showed us the products that could be delivered quick). That kind of service is priceless. →

“Denver Mattress inHolland,OH - 11608 (It was so fast and they had ability to bring in stock fas...)”

• Purchased from Denver Mattress (Holland, OH)

Posted by Evelyn from Toledo, OH on October 11, 2021

It was so fast and they had ability to bring in stock faster than any other local mattress store. →

“Good Morning Mattress inPensacola,FL - 11644 (Wonderful)”

• Purchased from Good Morning Mattress (Pensacola, FL)

Posted by Keith a from Pensacola, FL on October 15, 2021

Went in picked out the mattresses and base and it was delivered the next day !! →

“Denver Mattress inLittleton,CO - 11677 (AmAZING SAME DAY SERVICE)”

• Purchased from Denver Mattress (Littleton, CO)

Posted by Nancy from Ann Arbor, MI on October 19, 2021

I had to have a mattress the day I walked into the store at 10 am and i needed same day delivery. Alan and his colleague delivered for me. It was a miracle. Took all of 10 minutes to make the purchase, set the delivery and we had everything needed … →

“Aslan Mattress inMaryville,TN - 11691 (Became an Aslan Family)”

• Purchased from Aslan Mattress (Maryville, TN)

Posted by Nathan from Knoxville, TN on October 20, 2021

We recently bought a home and did not want to move mattresses out and back in to a new house. So we had researched several different brands and mattresses. We eventually decided on Aslan. One of the absolute best decision we have ever made. The website is easy to navigate … →

“Bargain Barn Mattress Outlet inBoone,NC - 12275 (Very helpful personnel!)”

• Purchased from Bargain Barn Mattress (Boone, NC)

Posted by Anna from Banner Elk, NC on December 3, 2021

The folks at the store were very helpful as we shopped for a new mattress and clearly explained the options. Same day delivery and very friendly! →

“Denver Mattress inMidland,TX - 12424 (New mattress)”

• Purchased from Denver Mattress (Midland, TX)

Posted by JoeManuel from Odessa, TX on December 17, 2021

Great fast service sleeping good tonight 💤 →

“Denver Mattress inSanta Fe,NM - 12445 (Great customer service!)”

• Purchased from Denver Mattress (Santa Fe, NM)

Posted by Joy on December 19, 2021

Andrew, the manager, was indescribably helpful during our shopping - he was never pushy, but was informative, available, and personable. He also let us know personally when our delivery was ready, and they got it here in moments - perfectly punctual in their delivery window and surprisingly quick. It has … →

“Shawn's Home Furnishings inBlairsville,GA - 12531 (These people are wonderful!)”

• Purchased from Shawns Home Furnishings (Blairsville, GA)

Posted by James & from Blairsville, GA on December 29, 2021

We needed a bed quickly and they not only had just what was needed, but got it to us that same day. Super nice folks! →

“Mattress Firm inSarasota,FL - 12708 (Great service, selection, and prompt delivery!)”

• Purchased from Mattress Firm (Sarasota, FL)

Posted by Dan from Sarasota, FL on January 12, 2022

Chuck was excellent in helping me find the perfect mattress and adjustable base! He was patient and answered all the questions I had. A second visit to the store allowed me to upgrade to an even better mattress at an excellent price point. I would recommend this store to friends … →

“None - 12857 (Great value and got it the same day)”

• Purchased from Mattress Emporium (Leland, NC)

Posted by Jessica from Leland, NC on January 26, 2022

I was really impressed by the layout of the store. It was very simple to find out what I really needed and the store associate was very helpful and not pushy at all. Just wanted to really educate me on the pros and cons on mattresses and I learned a … →

“Farmers Home Furniture inLake City,FL - 13024 (Mark the manager went beyond he is job by making sure tha...)”

• Purchased from Farmers Home Furniture (Lake City, FL)

Posted by Linda from Gainesville, FL on February 11, 2022

Mark the manager went beyond he is job by making sure that everything was delivered on a timely manner even though they were very shorthanded and we really appreciated it. →

“Sweet Dreams Mattress inDenver,NC - 13340 (Super sales and delivery)”

• Purchased from Sweet Dreams Mattress (Denver, NC)

Posted by Bill D from Stanley, NC on March 1, 2022

Ally was wonderful so easy to talk to. Todd and Preston were super, on time and very friendly. Just a great place to buy and bed. →

“Sit 'n Sleep inChino Hills,CA - 16916 (Grateful for Daves Service)”

• Purchased from Sit n Sleep (Chino Hills, CA)

Posted by Bonnie from Chino Hills, CA on November 20, 2022

Our family is happy with our purchases. Thank you for your speedy help & delivery! →

“Ivan Smith Furniture inLufkin,TX - 17652 (Wonderful customer service From Mr Pinner very helpful woul)”

• Purchased from Ivan Smith Furniture (Lufkin, TX)

Posted by Shirley from Corrigan, TX on February 16, 2023

Wonderful customer service From Mr Pinner very helpful would highly recommend this store and the furniture is very high quality and you don’t have to wait for weeks to get it got it within a few days →

“Sit 'n Sleep inPasadena,CA - 17766 (Laugh Yourself to Sleep)”

• Purchased from Sit n Sleep (Pasadena, CA)

Posted by Mark from South Pasadena, CA on February 23, 2023

Jennifer Cho at the Sit 'n Sleep on Lake Ave in Pasadena was awesome. She was incredibly patient, knowledgeable, showed us plenty of options, employed zero pressure, and was FUN!!! (You can shop for a bed anywhere, so you may as well enjoy the people you're working with, right?) Our … →

“Denver Mattress inDraper,UT - 18221 (Call your local store - totally worth the call!!)”

• Purchased from Denver Mattress (Draper, UT)

Posted by Anonymous from West Jordan, UT on April 18, 2023

Saved nearly $500 by calling my local Denver Mattress store - in addition to getting everything I wanted delivered in 4 days!! (Instead of the 8-10 WEEKS it would have taken if I had placed the order online, and either had it delivered, or picked it up myself!) Additionally, Travis … →

“Mattress Firm inWest St Paul,MN - 18400 (Great help!)”

• Purchased from Mattress Firm (West St Paul, MN)

Posted by Bonnie from South Saint Paul, MN on May 23, 2023

Scooter was excellent in finding me a mattress. Asked me what I was looking for & then he picked out what he thought would fit my needs. My new mattress & frame will be delivered today. Only 2 days from ordering it. I'm so excited. I can't wait to try … →

“Relax The Back inGreenville,SC - 18644 (Great Products, Service, after sale follow up)”

• Purchased from Relax the Back (Greenville, SC)

Posted by Rod from Simpsonville, SC on July 4, 2023

Relax the Back is a great store for anyone looking for a comfortable mattress or chair, they also carry a line of automobile seat inserts for your car. They are very knowledgeable of both their products and other products on the market. They can make intelligent suggestions for your given … →

“Mattress USA inNorcross,GA - 19062 (Excellent Service)”

• Purchased from Mattress USA (Norcross, GA)

Posted by Southern Y from North Augusta, SC on August 27, 2023

Great service both before and during the buying process. Fast delivery. →

“Denver Mattress inDenver,CO - 19727 (Lezan was great)”

• Purchased from Denver Mattress (Denver, CO)

Posted by Thomas from Erie, CO on December 8, 2023

Lezan was great. Service was fast friendly and efficient. Delivery of our box spring was in time. 5 out of 5. →

“Denver Mattress inJoplin,MO - 19827 (Ok)”

• Purchased from Denver Mattress (Joplin, MO)

Posted by Natalie from Chicago, IL on December 23, 2023

The bed was delivered on time but had paid for a bed protector and didn’t receive it when mattress was delivered as promised →

“Denver Mattress inDenver,CO - 19899 (Responsive to my text. Product in stock, quick delivery, an)”

• Purchased from Denver Mattress (Denver, CO)

Posted by Georgette from Pretty Prairie, KS on January 1, 2024

Responsive to my text. Product in stock, quick delivery, and the process was painless. Jerome was great as was Jose who made a change for me because Jerome had already left for the day. Thanks guys. You were great! →

“Home Mattress Center inWilmington,DE - 20024 (Quick and Easy)”

• Purchased from Home Mattress Center (Wilmington, DE)

Posted by Drew from Wilmington, DE on January 23, 2024

Walked in on a Monday and got me new Stearns and Foster delivered the next day. Abbi , helped me and she couldn't have been nicer, her knowledge of the different brands was impressive →

“Sleep Country Canada inPenticton,BC - 20282 (Super deal and service)”

• Purchased from Sleep Country Canada (Penticton, BC)

Posted by Wendy on February 24, 2024

I bought a display mattress which was heavily discounted, but in great condition. I wanted delivery and my old mattress removed, not a service that all mattress/furniture stores offer. I had my delivery within a week. Jake and Angus were efficient and careful; all in done in 5 minutes. Great … →

“Denver Mattress inWaterloo,IA - 20565 (The service was fast and good .And gotten what I expected a)”

• Purchased from Denver Mattress (Waterloo, IA)

Posted by Folly S from Minneapolis, MN on April 13, 2024

The service was fast and good .And gotten what I expected at the store at no time. →

“None - 22421 (Great experience)”

• Purchased from Denver Mattress (Springfield, IL)

Posted by Cindy from Greenview, IL on May 6, 2025

Austin was very personable, knowledgeable, and helpful. I had pre-shopped their adjustable bases online before going to the store and had narrowed down my list. Austin answered all of my questions and talked me through the various features of each. He made the whole process quick and painless. I purchased … →

“America's Mattress inRio Rancho,NM - 22937 (Amazing, caring service)”

• Purchased from America's Mattress Albuquerque (Rio Rancho, NM)

Posted by Treva from Rio Rancho, NM on August 22, 2025

I moved from Oregon to New Mexico however my furniture & belongings did not join me. I went into America's Mattress not knowing anything about mattresses. Emilia was so helpful, understanding & caring. She helped me find comfort & affordability. They even delivered the 2nd day. The delivery was quick … →

Complaints for Delivery Speed

“Miles Furniture inPensacola,FL - 1782 (Good product, poor service)”

• Purchased from Miles Furniture (Pensacola, FL)

Posted by Jonathan P from Destin, FL on January 3, 2013

Miles has unique furniture offerings and great prices but their service after the sale is very poor. Our salesperson, Perry, has worked very hard to make things right but the company is coming up short. Our furniture took 5 weeks to deliver and the delivery "crew" was two teenagers with … →

“Mattress Company inSandusky,OH - 1489 (Rude people dont give them your money)”

• Purchased from Mattress Company (Sandusky, OH)

Posted by J L from Sandusky, OH on January 16, 2012

DO NTO PURCHASE YOUR MATTRESS FROM HERE!!!!!1 Just because they re-painted their store don't let them fool you it is a AWFUL place to buy your new bed from. I went and purchased a $1100 bed from them on NEW YEARS DAY when no one has any business, what a … →

“Factory Mattress Outlet inLawton,OK - 1485 (Worst Mattress Store in the World)”

• Purchased from Factory Mattress Outlet (Lawton, OK)
• The Sealy brand

Posted by Michael O from Elgin, OK on January 13, 2012

We went in to buy a new mattress for our daughter on 17 Dec 2011. The salesman was a very knowledgeable, affable man. The mattress my daughter wanted was not currently in stock, so he said it had to be ordered and it would be delivered to our house when … →

“Macy's inMilford,CT - 1469 (Drop shippment)”

• Purchased from Macy's (Milford, CT)
• The Sealy brand

Posted by Richard R from Orange, CT on November 30, 2011

Bought Mattress and double Box Spring set. They were 2 hours too early which caused problems to start. The Delivery crew unloaded them by dropping them off the truck to the ground. (appox 4.5 feet). The wood in the box springs do not like that. Management did not seem to … →

“Sam Levitz Furniture inTucson,AZ - 1369 (Bad Service, Slow Delivery)”

• Purchased from Sam Levitz Furniture (Tucson, AZ)
• The Stearns & Foster brand

Posted by Vicky L from Tucson, AZ on August 14, 2011

So I bought my Strearns and Foster at Levitz. First they told me they could get me an extra long, then they told me it would take a while, then they told me they couldnt get it so I had to come in and reselect. So I did, at Mattress … →

“The Brick inKirkland,QC - 1366 (worst company ever to buy from)”

• Purchased from The Brick (Kirkland, QC)
• The Serta Trump Home line by Serta

Posted by Bachir E from Dollard-des-Ormeaux, QC on August 13, 2011

Please i beg to not buy from this company. Worst customer service ever...worst shipping. Had to 9 times to get some accurate info on delivery time...and still no mattress. I spent over 2500$ and this is how i get treated...nooo it wont happen again. So thank you internet for letting … →

“Mattress Firm inConcord,NH - 1365 (Mattress Nightmare in New Hampshire)”

• Purchased from Sleepy's (Concord, NH)
• The Serta Perfect Sleeper (Pre-2019) line by Serta

Posted by Dan B from Concord, NH on August 13, 2011

On August 5th, I entered the Sleepy's Store in Concord, NH with the intention of purchasing a mattress for my bedroom. Initially, the customer service was very considerate, allowing me to test out several mattresses. I had found a mattress that had met my expectations with little to no problems. … →

“Ashley Furniture inMelbourne,FL - 1294 (Terrible dishonest staff not a corporate location)”

• Purchased from Ashley Furniture (Melbourne, FL)

Posted by Cynthia M from Palm Bay, FL on April 20, 2011

# User Rating: 1 out of 5 stars by Cynthia 04/20/2011 The people that work at this store are very deceptive! They all lie to you to get you to purchase. I waited 3 months to get my furniture that I ordered for my nine year old child, only to … →

“Mattress Direct inConway,SC - 1292 (Would never recommend them.)”

• Purchased from Mattress Direct (Conway, SC)
• The Sealy brand

Posted by M B from Little River, SC on April 19, 2011

Very unpleasant experience with these people. Be sure to have the salespeople put everything in writing. First, the mattress set was delayed for days. Then, when they finally did deliver it, it was not the same as the one in the store. To make a long story short, we were … →

“Mattress Hub inManhattan,KS - 1274 (DONT BUY HERE)”

• Purchased from Mattress Hub (Manhattan, KS)
• The Serta brand

Posted by Brandi K from Fort Riley, KS on March 7, 2011

My husband and I bought a bed on a tuesday. The man who sold us the bed said that we would have the bed that thursday between 3 and 6. Well 5 rolled around that thursday and I got a call saying that our bed wasnt on the truck so … →

“Akins and Sons Furniture inFort Payne,AL - 1056 (Horrible Experience)”

• Purchased from WA Akins & Sons Furniture (Fort Payne, AL)

Posted by Billy W from Birmingham, AL on July 23, 2010

We ordered furniture from them and was quoted a 6 week period before they would have the order at the store for us to pick up. This was 10 weeks before our lease was up and they agreed to hold the furniture for us at no cost. I called at … →

“Randall Furniture inEast Windsor,NJ - 1063 (Randalls Furniture STINKS!!!)”

• Purchased from Randall Furniture (East Windsor, NJ)

Posted by Kathryn H from Hightstown, NJ on July 31, 2010

this store is HORRIBLE! I recently purcashed furniture from the store in March, and i still have not recieved it (and it's in JULY!!). this store has horrible service an i would NEVER recommend it!!! Dont ever buy anything from this store. →

“Sleepy's - 1087 (AWEFUL AWEFUL SERVICE)”

• Purchased from Sleepy's

Posted by Cindy L from Boston, MA on September 4, 2010

Had to call sleepys customer service about 20 times and have been placed on hol for a total of 2 hrs. iI am still waiting for the mattress as I speak. They say they will deliver at a certain time but do not. Had to reschedule several times. I have … →

“Mattress Firm inSacramento,CA - 1096 (won't deliever)”

• Purchased from Sleep Train (Sacramento, CA)

Posted by Steven B from Carmichael, CA on September 9, 2010

On Sunday, I paid for a mattress and box springs, $962. I was told the soonest they could deliver was Wednesday, between 5 and 9 in the evening. I waited; they failed to show up. They did not even call. I called, and the best they could do was deliver … →

“Famsa inSan Jose,CA - 1115 (I WILL NEVER COME HERE AGAIN.......)”

• Purchased from Famsa (San Jose, CA)

Posted by Esper V from San Jose, CA on September 29, 2010

I WILL NEVER COME HERE AGAIN!! this place has dissapointed me big time parts from my bedroom set were missing its been two weeks and they still cant get them for me. the delivery people were so rude to me and i was so friendly to them. I am so … →

“Furniture Factory Direct inLacey,WA - 1133 (Terrible Customer Service)”

• Purchased from Furniture Factory Direct (Lacey, WA)

Posted by Chan N from Federal Way, WA on October 14, 2010

My wife and I purchased a bookcase at Factory direct at the the Lacey location on 07/03/10. Since it was not in stock we were given an estimated date of 8-10 week. It is now 10/14/10 and we still haven’t received our bookcase. It's been 17 weeks since we paid … →

“Tyson Furniture inBlack Mountain,NC - 1542 (Don't shop at Tyson's!)”

• Purchased from Tyson Furniture (Black Mountain, NC)

Posted by Rob K from Asheville, NC on May 17, 2012

Terrible company! This company is stuck in the 40's! They are still using paper with carbon to place orders! It's obvious the owners have no desire to change with technology. It's a "catalogue" showroom! Stay home and order online! I ordered several pieces of furniture and come to find out … →

“American Mattress inAnderson,IN - 1550 (Excellent Service)”

• Purchased from American Mattress (Anderson, IN)
• The Serta iComfort (Pre-2017) line by Serta

Posted by Tony K from Anderson, IN on June 7, 2012

If you want the best beds @ the lowest prices, without the high pressure sales staff of a commission based pay system......Then American Mattress is for you! Also, it was the only place that actually offered me a military discount. This is truly an American family owned business! They even … →

“Denver Mattress inGrand Junction,CO - 1647 (Sleeping Well Again)”

• Purchased from Denver Mattress (Grand Junction, CO)
• The Prodigy Plush model from the Serta iComfort (Pre-2017) line by Serta

Posted by Jim F from Grand Junction, CO on September 24, 2012

Outstanding experience learning about, and ultimately buying a memory foam mattress. Brian, the manager was very knowledgable, low key sales approach, and patient as we tried a lot of beds and pillows before coming back 6 hours later to make a buying decision. Labor Day holiday, or some kind of … →

“Mattress Firm inIrving,TX - 1706 (Corrected Account)”

• Purchased from Mattress Firm (Irving, TX)

Posted by Barry R from Dallas, TX on November 3, 2012

On 6/7/2012 Mattress Firm in Irving, Texas sent delivery truck to pick up mattress and power platform. All items were picked up by Mattress Firm but the record printed in store shows only mattress but not platform pik-up. Two e-mails have been sent to Mattres Firm Warehouse to see the … →

“Atlanta Mattress inDawsonville,GA - 1670 (Crap)”

• Purchased from Atlanta Mattress (Dawsonville, GA)

Posted by Countess L from Dawsonville, GA on October 9, 2012

At first everything seemed ok. Then things went wrong a few days after we got out bed. We thought it odd to have to wait so long to get it delivered. Wish I could turn back time. I would have kept driving to a reputable store. →

“Sleepy's - 1878 (Issue Resolution the worst)”

• Purchased from Sleepy's

Posted by Steve M from Woburn, MA on April 1, 2013

The mattress are higher priced. The matress we purchased went on sale less than a week after we purchased at $150 less. The manager would not provide us the discounted rate. Do not buy from this store. I strongly recommend Jordens. →

“Ashley Furniture Homestore inHobbs,NM - 1898 (Never go here)”

• Purchased from Ashley Furniture (Hobbs, NM)

Posted by Jerry S from Denver City, TX on April 22, 2013

DO NOT, and I can’t repeat this enough, DO NOT go to Ashley’s for anything at all. They are very friendly while you are thinking about buying their crapy furniture but when you wait 2 to 4 months for delivery, (and it does take that long at least) they will … →

“Akins and Sons Furniture inFort Payne,AL - 1899 (Nightmare in Dogtown! )”

• Purchased from WA Akins & Sons Furniture (Fort Payne, AL)

Posted by Ross B from Hebron, IL on April 22, 2013

Run as fast as u can away from this store! I bought a leather sofa, love seat, chair, ottoman, dining room set. quite a bit of furniture. I got a cracked mirror in china cabinet, cracked granite on server table, forgot my ottoman, a dining room table that looked it … →

“Angelle's Furniture inHattiesburg,MS - 1906 (Poor Customer Service!)”

• Purchased from Angelles Furniture (Hattiesburg, MS)

Posted by John C from Jackson, MS on May 9, 2013

High quality leather with very overpriced furniture with poor customer service! The store prides itself with using this obviously false sales pitch that they can get any of their furniture ordered to the store and delivered out within 30 days! Well, we were promised our furniture would be shipped and … →

“Joplimo Mattress inSpringfield,MO - 1980 (Independence Location)”

• Purchased from Joplimo Mattress (Springfield, MO)

Posted by Monica S from Greenville, SC on August 29, 2013

The guy that helped us was laid back, but knew a lot about the beds. At first, I thought everything was going to be too expensive for our budget. We needed a King Size Bed and Box Springs. Because of a sale going on, he found us a bed that … →

“Sleep Mart inMountain Home,AR - 2586 ($60 delivery fee)”

• Purchased from Sleep Mart (Mountain Home, AR)

Posted by Linda from Mountain Home, AR on August 26, 2014

We are still shopping for a mattress set. Sleep Mart had the model we wanted to see, i.e., the Serta iSeries "Vantage", the new version of the "Applause" model that was ranked #1 by Consumer Reports. However, buying there was going to be inconvenient since they did not have the … →

“Sears inMadison,WI - 2707 (Too Many Excuses)”

• Purchased from Sears (Madison, WI)

Posted by Alice J from Platteville, WI on November 5, 2014

I went into the West Towne Sears store in Madison to look and possibly purchase a Mattress set. After testing the ones in my price range I settled on the one I wanted,purchased it On October 5th and had the delivery day of October 27th scheduled....... or so I thought. … →

“Main Street Mattress inFarmville,VA - 2806 (CUSTOMER SERVICE)”

• Purchased from Main Street Mattress (Farmville, VA)

Posted by Gary from Roanoke, VA on February 20, 2015

I ordered a Ashley furniture Bar stool in December with a maybe delivery date by Christmas. Part finally arrived February 13th, drove five hours round trip to pick it up and it was the wrong part when I opened it up. It was for two additional bar stools to add … →

“Sleep Factory - 2855 (if i had a take two, i would never ever buy from them)”

• Purchased from Sleep Factory

Posted by Simon on April 11, 2015

I bought a new mattress for my new build. first delivery date the delivery guys for some reason got pissed off because by first floor stairs don't have enough room for the mattress to go up... they offer to leave it on the back door, with my recent surgery there … →

“Sleep Outfitters - 2099 (Sleepless in Springville)”

• Purchased from Sleep Outfitters

Posted by Elaine L from Trussville, AL on January 17, 2014

My husband and I purchased a mattress set, bed frame and mattress protector on July 5, 2012. Three mattresses and five deliveries later, I received my present mattress on Aug 8, 2012. I NEVER received the correct bed frame as originally purchased. We encountered defective products, items out of warehouse, … →

“Mattress 1 One inAltamonte Springs,FL - 5312 (Never, never do business with this store)”

• Purchased from Mattress 1 One (Altamonte Springs, FL)

Posted by mary t from Winter Springs, FL on November 26, 2018

We waited for delivery of mattress for over a week They promised and we had four scheduled dates but waited in vain Never came. I feel that they knew we were seniors and cared l →

“Mathis Brothers Furniture inTulsa,OK - 5423 (MATHIS MATTRESS STORE - 101ST AND MEMORIAL)”

• Purchased from Mathis Home (Tulsa, OK)

Posted by Joice from Tulsa, OK on January 8, 2019

Promised a two hour window for delivery. We are now going on the third hour and I will be lucky if I have a bed to sleep on tonight. Don't count on their promises on delivery to be kept. This makes me wonder if you can believe any of their … →

“Daly Brothers Bedding inBiddeford,ME - 5510 (This is not the old Daly Bros. Mattress store.)”

• Purchased from Daly Brothers Bedding (Biddeford, ME)

Posted by Cory from Saco, ME on January 31, 2019

The store was bought out by Portland Mattress. You no longer get quick and free delivery. You pay extra for everything, including 20 % more for the two sided mattress that Daly Bros was known for. And you have to wait almost 2 weeks for the product. So much for … →

“Sit 'n Sleep inStudio City,CA - 5621 (Sales great delivery poor)”

• Purchased from Sit n Sleep (Studio City, CA)

Posted by Karen from North Hollywood, CA on March 6, 2019

Kat was very helpful with my purchase but delivery didn’t happen on the day promised! Left me with a negative experience. →

“Mattress One inMerritt Island,FL - 5630 (Mattress One takes poor customer service to a new level)”

• Purchased from Mattress 1 One (Merritt Island, FL)

Posted by Lou from Cocoa Beach, FL on March 9, 2019

Purchased a mattress and was told next day delivery would occur "sometime" between 10 - 4:30. That was the best they could narrow it down. When it did not arrive by 4:30 I spoke with the store manager and told him that I had wasted an entire day off waiting … →

“Mattress 1 One - 5692 (Still Waiting for mattress)”

• Purchased from Mattress 1 One

Posted by William from Winter Garden, FL on March 27, 2019

Went in the store on Daniels Road in Winter Garden on Monday March 18th to purchase a mattress for my son as a home warming gift moving into a new place. Met the salesman Robert, nice guy. I purchased the Addison Queen pillow top. Robert said the mattress will be … →

“Main Street Mattress inFarmville,VA - 3679 (BUYER BEWARE, JUST GO ELSEWHERE.)”

• Purchased from Main Street Mattress (Farmville, VA)

Posted by Eve from Farmville, VA on March 13, 2017

I am absolutely incredulous that I even bought a mattress here, as when I was browsing, a woman came in and was fussing at James for her mattress taking 10 weeks to get there. I brushed it off as just a dramatic customer, a misunderstanding, whatever. Here I am, going … →

“Mattress Inn inSpring Hill,TN - 3776 (We purchased a bed from Mr. Watkins oh he did everything ...)”

• Purchased from Mattress Inn (Spring Hill, TN)

Posted by Teresa from Columbia, TN on May 11, 2017

We purchased a bed from Mr. Watkins oh he did everything to sale the merchandise. The bed arrives it's the wrong bed this was Saturday he said the new bed would be here on Tuesday. We went to the store on Monday to see what time the next day the … →

“Mattress 1 One - 5219 (Horrible service for orders placed online)”

• Purchased from Mattress 1 One

Posted by Fernando on October 30, 2018

I ordered a mattress online. It took over a week of continuous calling to finally get someone to confirm the purchase and schedule it for delivery. Website says that a representative will call you to schedule delivery. That will never happen unless you start calling to check. Delivery time was … →

“Main Street Mattress inFarmville,VA - 3678 (90 days still no matress, always a story,next sat.for sur...)”

• Purchased from Main Street Mattress (Farmville, VA)

Posted by bruce from Farmville, VA on March 13, 2017

90 days still no matress, always a story,next sat.for sure.not what i was looking for,too many hard to belive stories →

“Nectar - 3796 (Poor Customer Service)”

• Purchased from Nectar

Posted by Bev from Longwood, FL on May 22, 2017

We ordered this mattress 4/29 and received an email stating it would ship on 5/2. On 5/8, we still hadn't received it so I began trying to contact customer service via phone and email. No luck. I got automated responses stating their order load was unusually heavy and they were … →

“Raymour & Flanigan inFairfield,NJ - 3843 (The worst follow up service with for delivery in customer...)”

• Purchased from Raymour & Flanigan (Fairfield, NJ)

Posted by Stuart on June 20, 2017

The worst follow up service with for delivery in customer care could not find my online delivery and still waiting six weeks later they delivered the wrong furniture without notification and fresh sales person With poor follow up despite multiple calls →

“Art Van Furniture inPortage,MI - 3905 (Never got my mattress)”

• Purchased from Art Van Furniture (Portage, MI)

Posted by Sean from Plainwell, MI on July 26, 2017

Ok so over a month ago we bought a mattress on a sale here and it was suppose to get delivered to us. Since then nobody has stayed in contact with us letting us know when we will see it. We've called down there several times even corporate and just … →

“The Brick inKirkland,QC - 3960 (Big bag of lemons for the Brick Kirkland)”

• Purchased from The Brick (Kirkland, QC)

Posted by Steven from Kirkland, QC on August 28, 2017

Purchased a box spring. Waited a week for delivery. They delivered the wrong size. Took it back and tell us that we will have to wait several more days for a re-delivery. Girl at customer service (Andrea) very rude. Asked for a refund and we were told we would have … →

“Goldsteins Furniture inNiles,OH - 5183 (Still waiting...)”

• Purchased from Goldsteins Furniture (Niles, OH)

Posted by Amy from Findlay, OH on October 19, 2018

I bought a sofa, love seat and recliner back in August. It took over 2 months to get any of it and then last week we received the sofa and recliner in the WRONG COLOR. We have still not received the loveseat and now they are completely out of business … →

“Rooms To Go - 4243 (Do not go to rooms to go!)”

• Purchased from Rooms To Go

Posted by Clay from Houston, TX on January 5, 2018

On Tuesday, Rooms To Go (worst furniture store EVER!) was supposed to deliver a couch by 8 PM. They called after 11 PM, and still not even on the way yet. They were going to call me back by Thursday to re-schedule delivery. Now, Friday, I call THEM back and … →

“Miles Home Furnishings inMartinsville,IN - 4374 (Dont trust them, no customer service)”

• Purchased from Miles Home Furnishings (Martinsville, IN)

Posted by Peg from Bloomington, IN on February 28, 2018

Special ordered a La-Z-Boy chair December 15. We were told 6-10 weeks for delivery. Now being told it will ship Mid-March. Won’t give a refund and I will be very surprised if it is here by then. Oh, and it has been done for three weeks but La-Z-Boy won’t ship … →

“None - 4423 (Haverty's Athens GA)”

Posted by J from Lakeland, GA on March 12, 2018

Good store. First mattress & box springs purchase I was all excited, second purchase was an exchange for 1st mattress because it failed not so much - first mattress discontinued and had to "upgrade" under warranty at additional cost. Went back a few months later and bought a leather couch … →

“Sleep Factory - 4430 (Sleep factory preston crushed valvet bed)”

• Purchased from Sleep Factory

Posted by Alan on March 15, 2018

we bought a king size from sleep factory naeem khan ( crushed valvet bed ) a driver with no manners brough first wrong head board, after a week waiting for exchange and some pillow in return for the mistake and delayings, the driver didnt show up after another week they … →

“Furniture and Mattress Discounters inChandler,AZ - 5110 (Spend your money elsewhere)”

• Purchased from Furniture and Mattress Discounters (Chandler, AZ)

Posted by Brianna from Gilbert, AZ on September 22, 2018

HORRIBLE HORRIBLE HORRIBLE. We wanted furniture at our new house we moved into ASAP and went around town and everyone said it would be a few days and such whereas here we were told we would have our furniture the next day. Great! We were thrilled to finally have furniture! … →

“Sleep Doctor Mattress Stores inKentwood,MI - 4513 (Stay away)”

• Purchased from Sleep Doctor Mattress Store (Kentwood, MI)

Posted by Karen from Orangeburg, NY on April 12, 2018

Bought a bed from a division of Sleep Doctor Mattress (Sleep Doctor Mattress Shows) on February 25. The bed was due to be delivered March 26-30th and has not yet arrived. Address: Corporate Headquarters 3755 Broadmoor Ave SE Suite F Kentwood MI 49512 I am not a happy customer and … →

“Levin Furniture inFairlawn,OH - 4532 (16 weeks to wait is too long.)”

• Purchased from Levin Furniture (Fairlawn, OH)

Posted by Jen from Medina, OH on April 21, 2018

I haven’t received my furniture yet but need to review the service at Levins. Placed a custom order in Dec 2017. 16 weeks later. Over 4 months and my furniture still isn’t here. We were quoted 4-6 weeks. We expected 6-8 weeks. Every time there was a delay you’d expect … →

“The Brick inRed Deer,AB - 4759 (Shopped at Store 8711 50th ave North Red Deer)”

• Purchased from The Brick (Red Deer, AB)

Posted by will from Red Deer, AB on June 16, 2018

I understand deliveries handled out of south store. Delivery was late no phone call to say it would be. purchased dresser, mirror and night table plus bed frame which was not delivered. Mirror installed on dresser but handles not installed. Discovered drawer broken on dresser no inspection by delivers. Not … →

“Badcock Home Furniture & More inBrooksville,FL - 4776 (Run Away)”

• Purchased from Badcock Home Furniture (Brooksville, FL)

Posted by Jorden from Spring Hill, FL on June 20, 2018

If zero stars was an option that’s what I would give them. Since day one the couch has been messed up. We had their service guy come out (we had to wait 36 days for the actual service appointment since they wouldn’t fix it when it was delivered messed up), … →

“Rooms to Sell inGrand Prairie,TX - 4831 (the company no delivery the product after 3 month ans sti...)”

• Purchased from Rooms to Sell (Grand Prairie, TX)

Posted by Bienvenido from Fort Worth, TX on July 6, 2018

the company no delivery the product after 3 month ans still waiting →

“Ashley Furniture inLake Charles,LA - 4934 (Slow your roll)”

• Purchased from Olinde's Furniture (Lake Charles, LA)

Posted by Rebecca from Lake Charles, LA on July 31, 2018

Delivery is expected to be 3 weeks out. We wish it could have been available sooner. →

“Mattress Firm inTuscaloosa,AL - 4929 (Do yourself a favor and shop elsewhere.)”

• Purchased from Mattress Firm (Tuscaloosa, AL)

Posted by Sl from East Lansing, MI on July 29, 2018

About a year and a half to two years ago, we decided it was time to upgrade our mattress. We had chosen Mattress Firm because of it's large brand name and reputable company. However, we have been far from happy with them so far especially with the Tuscaloosa location. The … →

“JCPenney - 4887 (Wheres my Mattress?)”

• Purchased from JCPenney

Posted by Kathleen from Georgetown, TX on July 19, 2018

7 weeks later, no mattress, no response or help from customer service and no apology for it being sent no where? Poor all around. Biggest baffling point....no apologizes. Cancelled order and have to wait 10 days for credit on card that was charged 7 weeks ago with nothing to show … →

“Wichita Furniture - 5695 (Many hours, bad results in "Dreamland")”

• Purchased from Wichita Furniture

Posted by W. D from Wichita, KS on March 28, 2019

Shopped 3 days here for a couch. On third visit we bought a $700.00+ couch that had to be ordered. The salesclerk said it usually takes 3-4 weeks, BUT when she looked it up it showed it had already been ordered and was on the way so it would arrive … →

“Murmaid Mattress inChattanooga,TN - 5917 (Not an organized place!)”

• Purchased from Murmaid Mattress (Chattanooga, TN)

Posted by Tim from Mc Donald, TN on June 10, 2019

After buying 2 mattresses 1 was supposedly there but they never found it then they said they would have have them made and we can pick him up on a Monday between 2:00 and 4:30 Call them back at 2:00 Monday and they still didn't have the mattresses they claim … →

“Mattress Warehouse inChristiansburg,VA - 6106 (Horrible experience)”

• Purchased from Mattress Warehouse / Sleep Happens (Christiansburg, VA)

Posted by Lloyd from Chester, VA on August 24, 2019

I dont typically write reviews but I was incredibly disappointed. I purchased a bed to be delivered to my daughter's apartment to arrive the day she returned to school. She had recently had surgery and I wanted things to be right for her. They were to call on wed night … →

“The Brick - Clearance inScarborough,ON - 6882 (WARNING! Stay from this store)”

• Purchased from The Brick (Scarborough, ON)

Posted by suryya from Scarborough, ON on February 1, 2020

I would like to give them a negative stars, but have to give one star to post. I bought a King Bed room set and a sectional Sofa from this store. The salesman convinced me bedroom set will be delivered in one week, because we are sold out. Delivery issue … →

“Denver Mattress inWichita,KS - 7005 (Good Service)”

• Purchased from Denver Mattress (Wichita, KS)

Posted by valente r from Airway Heights, WA on February 18, 2020

I was treated with respect and excellent customer service. Travis answered all our questions. I do wish there was a better delivery service system. If hadn't had a truck available so I could pick it up I would had to wait for 2 weeks. Other than that every thing was … →

“DreamCloud - 7604 (Terrible Customer Care)”

• Purchased from DreamCloud

Posted by Devin from Lake Worth, FL on July 2, 2020

Think twice about ordering a mattress from dreamcloud, if you look up their reviews as a company they are terrible. I personally ordered a queen on Memorial Day 2020 and still have yet to receive it. Contacting their customer service is nearly impossible, 50+ min hold on the phone, 2 … →

“Denver Mattress inMidland,TX - 7610 (A greater number of choices)”

• Purchased from Denver Mattress (Midland, TX)

Posted by Homer from Midland, TX on July 3, 2020

It's an awesome store as you get a wide variety of options and brands to choose from when buying a mattress for your home. I gave it 4 stars instead of 5 for two reasons. First reason, cause of the delivery that takes too long for my liking. I would … →

“The Bed Store inKnoxville,TN - 7762 (BUYERS BEWARE!!!!!!!!!!!!!! READ FULL POST)”

• Purchased from Bed Store (Knoxville, TN)

Posted by Jeff S from Knoxville, TN on July 19, 2020

BUYERS BEWARE!!!!!!!!!!!!!! READ FULL REVIEW I recently Purchased the Rest Bed from The Bed Store in February 2020. From the beginning to present it has been a complete nightmare. I was explained that it would take about a week for the bed to get in and then they would schedule … →

“GhostBed - 7795 (The worst online shopping experience I've ever had.)”

• Purchased from GhostBed

Posted by Laura from Irmo, SC on July 23, 2020

I ordered a Ghostbed Flex Twin XL with the adjustable base. The reason I ordered from Ghostbed was because they're supposed to ship within 24 hours of ordering. I had foot surgery on July 3, and wanted the bed delivered before July 3. I ordered it on June 18, and … →

“The Brick inMoose Jaw,SK - 8009 (I ordered many furniture pieces in June and have yet to r...)”

• Purchased from The Brick (Moose Jaw, SK)

Posted by Charla from Moose Jaw, SK on August 18, 2020

I ordered many furniture pieces in June and have yet to receive a single item. I have been waiting for 2 months, from a sale that said they were overstocked. I have not received an apology or anything. I had a great experience with the salesman but I will never … →

“DealBeds.com - 8040 (6 Weeks, Card Charged, Nothing Del'd, Can't Reach Them)”

• Purchased from DealBeds.com

Posted by Holly B from Beverly Hills, CA on August 22, 2020

Placed order 7/11. Rec’d email from DealBeds 8/4, status of order (#381216) has been updated to “Shipped”. No change in status as of 8/12, call shipper (XPO Logistics) to find out why. They have no record of receiving items. Call DealBeds 8/13, they will look into it. No response as … →

“DealBeds.com - 8447 (your product has shipped, oh but not really.)”

• Purchased from DealBeds.com

Posted by Cindy from Raleigh, NC on October 6, 2020

I purchased a Sealy set online from here trying to save $500 from buying locally. Huge mistake. It was indicated as shipped after 3 days. After a couple of weeks I called to check on it- due to shortage of materials it is delayed at the factory, which I can … →

“Bob's Furniture - 8665 (Avoid Bob's Furniture)”

• Purchased from Bob's Furniture

Posted by John from Amesbury, MA on November 12, 2020

Avoid Bobs furniture I purchased a Tremont bedroom set from Bobs which included a bed , Mattress & Foundation , Two night stands and dresser after making the purchase I was told the soonest delivery date was three weeks from the date of purchase , Two days before delivery I … →

“Sleep Country Canada - 8996 (WORST EXPERIENCE OF MY LIFE)”

• Purchased from Sleep Country Canada

Posted by Alex from Mississauga, ON on December 31, 2020

Like the hundreds of reviews below, I would SERIOUSLY urge anyone on the market for a mattress to eliminate Sleep Country out of the running for your purchase. I waited a month and a half for my mattress and had to pay extra rent during COVID because of their order … →

“Furniture Fair - 9428 (Avoid at al costs)”

• Purchased from Furniture Fair

Posted by Kris from Sneads Ferry, NC on February 24, 2021

I purchased a bedroom set at the Bellfork Rd. Furniture Fair in Jacksonville in October and was told the bed would get to me in 4-6 weeks. I called about a month later, and was told it was late because of the pandemic. The girl was so rude. I was … →

“Ashley Furniture inGreenfield,WI - 9978 (Don't shop here unless you like being frustrated)”

• Purchased from Ashley Furniture (Greenfield, WI)

Posted by Chris from Milwaukee, WI on April 23, 2021

The initial sales experience was great but everything after that sucked. It took 6 months to get my mattress & bed frame and the headboard wood was gouged and sliced up and the storage drawers were missing. The delivery guys were nice but I will never shop there again. →

“Belpre Furniture inBelpre,OH - 10089 (Avoid this place at all costs)”

• Purchased from Belpre Furniture (Belpre, OH)

Posted by Branden S from Pennsboro, WV on May 6, 2021

If you need furniture dont buy from Belpre Furniture Galleries they treated us like we weren't important to them and took 1 whole month and a week to deliver a mattress and box spring and when we would call them to ask what is going on they said they couldnt … →

“Ashley Furniture HomeStore inFresno,CA - 10811 (Bad idea..... Never again)”

• Purchased from Ashley Furniture (Fresno, CA)

Posted by George from Tollhouse, CA on July 14, 2021

All too happy to take my money. Paid for it outright in April still no furniture and now it's July. They have never once called us, we have had to call them. Local store doesn't answer, all you get is transfered or disconnected. Had to pay for delivery, no customer … →

“Marlo Furniture inRockville,MD - 11145 (Poor customer service)”

• Purchased from Marlo Furniture (Rockville, MD)

Posted by Vladimir from Poolesville, MD on August 23, 2021

We will never use this store to buy furniture again. We ordered furniture in the Rockville store and waited for 6 months until it was delivered, but it was delivered with missing parts. Now it is 10 months from ordering, but there is no progress in delivery of missing parts. … →

“Ashley Furniture inWoodbridge,VA - 11196 (dont shop at ashley)”

• Purchased from Ashley Furniture (Woodbridge, VA)

Posted by patrick from Springfield, VA on August 29, 2021

Ashley does not meet expectations for professionalism, timely delivery, customer service and honesty. From a very frustrated customer, do not shop there, buy there or expect any of the following above. My family purchased two bedroom sets on May 14 and when we purchased our two bedroom sets, we were … →

“Denver Mattress inColumbia,MO - 11460 (Pleasantly Surprised)”

• Purchased from Denver Mattress (Columbia, MO)

Posted by Tom from Columbia, MO on September 20, 2021

I expected to find a minimal selection of only Denver Mattress products but instead found mattresses from Casper, Tempurpedic, Stearns & Foster, and others. Sara was polite, friendly, and knowledgeable. Low pressure and pleasant experience overall. Only "con" is having to wait 4-6 weeks for the mattress! →

“The Brick inCharlottetown,PE - 12019 (Very disappointed)”

• Purchased from The Brick (Charlottetown, PE)

Posted by Dianne H on November 15, 2021

Waited 3 months… delivery was unprofessional hitting walls like no experience .. sofa came without legs so we wait another 3 weeks and no one from the store in Charlottetown called us . we always had to call them to get info. Never again at the Brick. So dissatisfied! →

“Dormez-Vous inMontreal,QC - 12618 (Total dissaster, product is not as in the pics)”

• Purchased from Dormez-Vous (Montreal, QC)

Posted by Ivette from Montreal, QC on January 4, 2022

The Bloom Mist matress is confortable to sleep but I would love that would be more robust , in the corners it is very soft and when I sit in the bed it gets very thin and unstable.Something a little more hard in the base of the matress would be … →

“Mor Furniture for Less inBakersfield,CA - 12696 (Purchased leather sofas and was promised a delivery date ...)”

• Purchased from Mor Furniture for Less (Bakersfield, CA)

Posted by Carlos from Bakersfield, CA on January 10, 2022

Purchased leather sofas and was promised a delivery date within 3 weeks. It’s been over 2 months and have not received a single call from my sales associate with any updates! Will never shop here again! →

“Mattress Xperts inOakland Park,FL - 12865 (No Delivery & Still No Refund)”

• Purchased from Mattress Xperts (Oakland Park, FL)

Posted by kj from Fort Lauderdale, FL on January 27, 2022

Bought a bed in late November and was told along with paperwork that expected delivery would be 12/31. No delivery so checked with Mike in January and he claimed the bed was in back order. Checked with Mattress Firm across the street and they had 12 of the same bed. … →

“Furniture Warehouse inPort Charlotte,FL - 12932 (Hope you like throwing your money away!)”

• Purchased from Furniture Warehouse (Port Charlotte, FL)

Posted by James from Port Charlotte, FL on February 1, 2022

5 minutes agoNEW I would not buy anything here! They do not care about customers service. They will take your money, promise you delivery date. when they cant deliver it they just change it. Over and over and over again,(ordered in September changed 5 times last was delivey end of … →

“Mattress Firm inO Fallon,IL - 13113 (Horrible service)”

• Purchased from Mattress Firm (O Fallon, IL)

Posted by Megan on February 17, 2022

Extremely upset with the service we received at this store. We ordered a mattress on September 1st (an almost $4,000 mattress), we were told that it would be delivered October 1st. When it was not delivered, I called the store and was always told "it should be delivered any day, … →

“Slumberland Furniture inMadison,WI - 14495 (An Awful Crappy Business)”

• Purchased from Slumberland (Madison, WI)

Posted by Mirhamed from Waunakee, WI on May 14, 2022

I purchased several pieces of furniture and a table set in early January 2022. I didn't like the furniture and they were not comfortable, so I decided to return them after a week. They refused to return them and said those were in the sale and are excluded from the … →

“Ashley Furniture inBuford,GA - 15454 (Terrible Customer Service)”

• Purchased from Ashley Furniture (Buford, GA)

Posted by John from Lawrenceville, GA on July 16, 2022

Ordered a mattress and waited two days for delivery (with delivery date texts). Went to the store, because you can't reach them on the phone, to find out the mattress was discontinued "just after the sale was entered". Even the store manager was unable to contact another store to see … →

“Bothell Furniture inBothell,WA - 15580 (Just no)”

• Purchased from Bothell Furniture (Bothell, WA)

Posted by Joseph from Marysville, WA on July 25, 2022

This is a review for furniture that we haven't even received yet. We ordered some beautiful Amish built chest of drawers and a bed frame going on 7mo. ago. We were initially told at the time of purchase that it was 5mo. out from being delivered. Here we are today … →

“Behars Furniture & Carpet inEverett,WA - 15629 (Do I hear 3 weeks? Do I hear 5? 8?)”

• Purchased from Behars Furniture & Carpet (Everett, WA)

Posted by John from Everett, WA on July 29, 2022

Store was fine. Staff is very 'hands off'. I prefer that personally but if you want someone to walk through with you this is not the place. Sale was made (let's be honest we weren't going home that day without the item and I did not want to walk around … →

“Mattress Firm inSarasota,FL - 15906 (Lies lies and more lies)”

• Purchased from Mattress Firm (Sarasota, FL)

Posted by randall from Mission Viejo, CA on August 18, 2022

Our salesperson seemed terrific and promised our delivery would be on a specific day. The mattress delivery date is especially important when you are moving into a new home and have no existing mattress and are trying to coordinate your move-in date with your mattress delivery date. The first delivery … →

“Ashley Furniture inKenosha,WI - 16640 (Shop elsewhere)”

• Purchased from Ashley Furniture (Kenosha, WI)

Posted by Kim from Burlington, WI on October 17, 2022

They collect the full balance due fast enough. But over a month later and I still don’t have my furniture. Called for status and they claim the delivery date is “just an estimate” and the furniture is delayed. New ETA is another month, but again, that date can change as … →

“Slumberland Furniture inDubuque,IA - 16800 (no frame yet and it's been months)”

• Purchased from Slumberland (Dubuque, IA)

Posted by Aaron from Earlville, IA on November 6, 2022

Ordered a bed frame in July, was find it'd take 6 weeks. After that fine I followed up with them and got told another 2 weeks. Fast forward again and it's November still no bed frame. Calling doesn't help and I'm ready to cancel the order, I only choose these … →

“Denver Mattress inJoplin,MO - 16889 (High and dry)”

• Purchased from Denver Mattress (Joplin, MO)

Posted by Morgan from Joplin, MO on November 16, 2022

Guy talked it up good but never get any calls or information about my order. Order was placed Oct 30th. It’s now Nov. 16th, Still haven’t heard anything. All I bought was sheets. →

“Gardner White Furniture inCanton,MI - 17278 (very clean and bright, large selection, friendly sales peopl)”

• Purchased from Gardner White Furniture (Canton, MI)

Posted by Mark from Plymouth, MI on January 9, 2023

The sales process went very well. Mo took his time and provided options and excellent comparison discussion. The delivery could have been better. Not with the actual delivery personnel - they were very good and knew what they were doing. They got right to the delivery and set up without … →

“Ashley Furniture HomeStore inPineville,NC - 17849 (In store service was great but the delivery was horrible!)”

• Purchased from Ashley Furniture (Pineville, NC)

Posted by Cassandra from Lancaster, SC on March 2, 2023

The associate had knowledge and was great. I actually did a review on Google about her. I was told by the associate that instead of having two separate delivery dates that I could wait and have all of my furniture that I purchased come on one day. Today is the … →

“Bedzzz Express inDaphne,AL - 17913 (They said 1 week but turned to a Month.!)”

• Purchased from Bedzzz Express (Daphne, AL)

Posted by Burak D from Fairhope, AL on March 10, 2023

I bought my previous mattress from Foley store and this time i ended up buying from Daphne store and even tho Garry told me that it was going to be delivered in 1 week or so; after 2 weeks i still dont have my mattress, i just called them but … →

“Crate and Barrel inHouston,TX - 18107 (Still waiting for delivery after 8 months!)”

• Purchased from Crate & Barrel (Houston, TX)

Posted by Esther from Katy, TX on April 2, 2023

Waiting for almost EIGHT MONTHS now and we have still NOT received a non damaged bed!!!! While they make you pay the full amount without any compensation. My story: Delivery (after 5 month wait!) was postponed SEVERAL times including one cancellation because they said the warehouse received a damaged bed … →

“Value City inMonroeville,PA - 19026 (July purchase. Delivery date Agust10.)”

• Purchased from Value City (Monroeville, PA)

Posted by Vendell from Pittsburgh, PA on August 24, 2023

July purchase. Didn’t show up August 10 delivery date. Gave me new date: August 21. Canceled the day before without notice. Don’t answer phone. →

“Bob's Discount Furniture - 19070 (Like Cobra said their delivery sucks. They promised 6-8 wee)”

• Purchased from Bob's Discount Furniture

Posted by Arunkumar on August 28, 2023

Like Cobra said their delivery sucks. They promised 6-8 weeks delivery and took cash upfront and even after 8 weeks there is no talk of delivery. They also do not keep you posted with updates. After contacting them, they now inform that they are scheduling delivery for the 23rd of … →

“JR Furniture inGresham,OR - 19186 (Buyer beware! Don not buy here!)”

• Purchased from JR Furniture (Gresham, OR)

Posted by Dyana from Salem, OR on September 8, 2023

Nancy at JR Furniture took our money in full in May. Promising 4-8 weeks to deliver a Stanton sectional sofa. That’s the last time we heard from Nancy. We’ve called weekly since July to no avail. Non responsive service from managers at multiple locations. It’s Sept 8, 2023 and we … →

“Ashley Furniture inSterling,VA - 19373 (Do Not Shop At Ashley Furniture Sterling, VA)”

• Purchased from Ashley Furniture (Sterling, VA)

Posted by Tahesha from Reston, VA on October 12, 2023

My experience with Ashley Furniture in Sterling, VA (Dulles Town Crossing) has been deeply disappointing and frustrating. Initially I looked forward to furnishing my new home with several significant purchases, but this experience has drastically changed my opinion of the company. Our troubles with Ashley Furniture began immediately after our … →

“Mattress Firm inGrove City,OH - 19510 (Wait all day)”

• Purchased from Mattress Firm (Grove City, OH)

Posted by Rich from Canal Winchester, OH on November 4, 2023

Was disappointed with nectar mattress, tried to return it was told there was a restocking fee but nectar offers free returns. Finally agreed to this just to get mattress out of my house, been waiting since 10:30 am it is now 3:30 pm, was told by mattress firm we emailed … →

“Slumberland inEagan,MN - 19695 (Service was great but they oversold the delivery date .)”

• Purchased from Slumberland (Eagan, MN)

Posted by Babs from Burnsville, MN on December 4, 2023

Service was great . We paid upfront for all of the items. 1 item was delivered within a week . **** The dining set is taking 6-7 weeks instead of 3-4 weeks and the chair is taking 2 months instead of 6 weeks.**** →

“Ashley Furniture inSterling,VA - 19704 (Do not purchase from Ashley)”

• Purchased from Ashley Furniture (Sterling, VA)

Posted by CHines from Winchester, VA on December 5, 2023

I’ve ordered several things from Ashley and the quality of product is usually an issue, not to mention delivery times are a lie. If they say 2 weeks expect 2 months. Today, I have finally learned my lesson. I ordered 2 full mattresses and box springs and one queen. Upon … →