Posted by Barry R from Dallas, TX on November 3, 2012
I had a problem with billing but several sales staff and managers tried to get the power platform credit and balance out our account to zero. Several MF staff worked on the problem and was resolved. They do get it right.
Original Review (11/3/12):
On 6/7/2012 Mattress Firm in Irving, Texas sent delivery truck to pick up mattress and power platform. All items were picked up by Mattress Firm but the record printed in store shows only mattress but not platform pik-up. Two e-mails have been sent to Mattres Firm Warehouse to see the manifest to prove the platform was also picked up is still unavailable. This is 11/3/12 and still no resolution and Wells Fargo has been notified but still want payment for merchandise I do not have.
Reviewer: Barry R
Location: Dallas, TX
Joined: Nov 3, 2012