Wow what a night!

I had a pleasant experience from the start. I called late evening and the president of the company took my call. He answered all my questions and so I chose to purchase the mattress despite that I had not laid on a sample. The mattress was shipped a few days earlier than the anticipated ship date. Unfortunately, the mattress was damaged along the way. I appreciated a call from the shipping company to tell me the issue so I would not have to worry about sending the mattress back on my own. I contacted REM about the problem and they promptly initiated another mattress order for me. I received another mattress several days later. I'm very pleased with my purchase. I feel like I'm getting a fantastic night's sleep.

See more ratings and reviews of this mattress »
Pros:
  • Overall Comfort
  • Delivery Speed
  • Issue Resolution
  • Overall Support
User also said: I can sleep comfortably in any position.
Cons:
  • Maneuverability
  • Smell
User also said: The mattress is very heavy. There is a slight odor but have read it is temporary.
Was this helpful? 
Helpfulness (+2)

Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Excellent Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated