Posted by Michael M
from San Francisco, CA
on February 5, 2010
Overall, we have been very pleased with this mattress from the very beginning, although it began to show some wear after about 6-7 years. When we first got the mattress, it was absolutely dreamlike to sleep on -- the pillowtop was perfectly plush, but with a firm underlying support. We …
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Posted by Stephen J
from Franklin, TN
on October 24, 2012
I love my mattress so much I felt compelled to write a review. I never write reviews. I feel that Englander has one of the best products available. I tried Sealy and Sternes and Foster before and was disappointed with both. Dont waiste your time on that junk buy a …
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Posted by David L
from New York, NY
on December 9, 2009
Overall, a great mattress. No problems.
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Posted by Marjorie O
from Cambria, CA
on May 11, 2010
We have a 9-room Bed&Breakfast and have had two of the mattresses for 3 years. We always received so many compliments from our guests on the two REM mattresses, that when it came time to replace the other mattresses, we decided to get REM memory foam mattresses in all the …
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Posted by Hilary B
from Needham, MA
on November 23, 2009
.. I think I have learned that I prefer a firmer mattress. Also, the pillow top makes it hard to buy sheets.
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Posted by David M
from Deerfield, IL
on February 9, 2010
This mattress offers a firm feel with good edge support and yet has enough surface softness to allow a very comfortable feel.
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Posted by Karen C
from Millbrae, CA
on February 11, 2010
Great, inexpensive mattress for a twin bed. I originally purchased this for a daybed in a sunroom that got mild use. My dog and I both loved sleeping on it and it was very comfortable. Later, this was used for my toddler son. It still seems pretty comfortable after 5 …
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Posted by Cyndi M
from San Antonio, TX
on December 8, 2009
This mattress was bought for my daughter. As a teenager she actually always said she loved her bed. It is now in the "guest room" (2005 to current). One friend says - normally I cannot fall sleep without a TV on in the room, but I know when I sleep …
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Posted by Rick B
from Rockford, IL
on December 8, 2009
This matress has given my wife and I a great sleep for years now. Seems to have a lot of life yet to go.
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Posted by Arif F
from San Francisco, CA
on December 7, 2009
It's been a good mattress, but it's certainly time for a new one as it's turned into a bit of a taco (sagging midsection) and within the last 6 months have been waking up with back pain
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Posted by Marc S
from Chappaqua, NY
on January 23, 2010
For a reliable, durable and relatively comfortable night's sleep, this is a good mattress.
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Posted by Chris W
from San Francisco, CA
on January 23, 2010
We've had this mattress for over six years and it is still holding up very well!
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Posted by Suzy C
from Little Silver, NJ
on January 25, 2010
I traveled to Starwood hotels so frequently and was most comfortable in Westins and Ws where they have Simmons BR pillowtop mattresses (co-branded with Westin's Heavenly Bed and W) - so comfortable that we got one for home.
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Posted by Todd R
from Mount Kisco, NY
on January 23, 2010
I generally prefer a firm mattress, and the Dormia has provided me a solid foundation for about 8 years. I've slept on a Tempur-pedic before - and honestly, they are much better, higher quality memory foam - but I got my queen for around $900, so balancing affordability with performance …
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Posted by Matt B
from Harrisburg, PA
on January 27, 2010
It's a very comfortable, firm bed. We've had it for 15 years and it is still as firm as it was then.
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Posted by Allison C
from Chapel Hill, NC
on November 23, 2009
I love this mattress! The coils are in separate compartments, so when my husband rolls over or gets up in the middle of the night I don't feel a thing. The salesman tried to sell the mattress to us based on this, and I didn't believe him, but he was …
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Posted by Melanie J
from Salem, IL
on December 5, 2010
This has been a great mattress. 7 years old and no problems. Don't have to flip it. Still forms to body and supports us well. No edge sagging. Supports body on top of mattress without a sinking feeling, yet very soft with pillow top plush option. Have heard that some …
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Posted by Margaret O
from Aurora, CO
on August 15, 2011
This is my Daughter's bed that she got second hand. I am looking for this same mattress in a queen size. I would rather have this mattress than our duel number sleep bed. This mattress was made in 2001 and is still in perfect condition. I can not rate the …
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Posted by R K
from Wixom, MI
on January 2, 2011
Got this, and loved it from day one. Super soft and 'warm'...just like I like it! The cushion was laid out perfectly, although when I slept on it backwards...I was a little sore. So those that gave it a bad review, probably had the tag by their heads, and not …
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Posted by Nancie L
from Phoenix, AZ
on December 28, 2010
I have no idea why the media continues to say this mattress is one of the best. It truly is like sleeping on an air mattress but costs so much more. I would have sent it back in the first 90 days but my husband (who could sleep on anything...even …
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Posted by Micah M
from Norman, OK
on September 12, 2011
We were tired of sleeping on the standard pocketed coil mattress, and wanted something more uplifting. So we decided to drive and check out the new Latex Bliss line we have been hearing so much about. And low and behold we left with our new bed that day, we didn't …
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Posted by Evelyn M
from Newark, NJ
on December 2, 2011
Excellent mattress sad it cannot be found in king size. Bought this mattress almost 9 years ago at Bloomingdale's and it has kept its specifications like new. Looking for a king size mattress just like this one but no such luck. The mattress has a soft and cushion feel without …
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Posted by Paul B
from Opa Locka, FL
on August 27, 2012
I was surprised to read the type of problems the buyers are experiencing. i bought mine, a queen size in 1987, the name on it is" Spring Air, Unipedic 676 Coil, exclusive maker of back supporter mattress" beside sleeping, i often sit on the bed to watch tv and surf …
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Posted by Ronda B
from Holland, MI
on August 19, 2012
We purchased this mattress 17 years ago, and its still going strong. Definitly increased the quality of our sleep. There are no body impressions, lumping, or seams coming apart. We had purchased 3 other mattress before this one, each one only lasting a maximum of 3 years. This is definitly …
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Posted by Frank C
from Scottsdale, AZ
on July 13, 2012
I did a lot of research before I made my purchase. I finaly purchased Stressopedic pillowtop mattress, It's by far the best mattress I've ever slept on. It's so soft and comfortable but still supports my back. The salesperson pointed out how strong the edge support is. Try pushing down …
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Posted by Lee P
from Crestview, FL
on December 20, 2012
My wife and I bought a Tempflow Selene King Mattress almost three years ago to help relieve my severe back pain. Within two weeks - NO MORE PAIN!!! We both love the comfort and durability of the Selene. Tempflow offers many models and sizes to fit all budgets. I talked …
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Posted by Jossie M
from Goshen, IN
on May 30, 2012
I purchased this mattress set for my daughter in 2009. The mattress is still as comfortable today as the day it was purchased. My daughter loves it. It's a nice pillowtop that is soft, but firm enough that you feel plenty of support. I am going to be making my …
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Posted by Gary A
from Waukesha, WI
on October 2, 2013
We purchased the Pure Latex Bliss 'Nature' model. At the store, it seemed perfect. At home, it's just too firm. The bed feels great for the first hour or two. But, once you get past that amount of time, it feels too firm on the shoulders and hips. So, you …
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Posted by Cathy
from Vacaville, CA
on January 23, 2015
Well, it has been almost one year since I purchased my REM bed at the Sacramento Home Show at Cal Expo. My husband had severe pneumonia and had just come home from the hospital. He could not breathe very well when he laid flat on our bed. Nick and Eric …
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Posted by Sana B
from Troy, MI
on August 13, 2014
I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000
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Posted by Anthony
on June 3, 2014
How many hours do you sleep per week? 8 hours per night =56 hours per week!! People need to contemplate about making an investment in regards to sleep. Sounds crazy, but how much would you be willing to spend to get a good nights sleep? Im glad I didn't to …
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Posted by Broc
from Council Bluffs, IA
on August 30, 2014
I have had six spinal surgeries. In addition, I have been recently diagnosed with an arachnoid cyst spanning four thoracic vertebrae and which inflicts constant pain. I have used Tempurpedic, Sleep Number and other "pedic" mattresses. When the Octaspring 8500 arrived, I had my first pain-free sleep in more than …
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Posted by Brittany P
from Tehachapi, CA
on July 15, 2015
best purchase I've ever made!
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Posted by Tracey S
from Carrollton, TX
on August 20, 2014
Thank you Saatva for offering a high quality mattress with an unbeatable price. We had our popular brand adjustable airbed mattress for six years before deciding it just wasn't worth the thousands of dollars we had paid for it. In retrospect, we probably should have sent it back during the …
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Posted by Gary H
from Redwood City, CA
on December 7, 2009
excellent all natural mattress. Hypoallergenic and has held up extremely well over the years
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Posted by Mike B
from Jacksonville, FL
on January 24, 2015
We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler …
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Posted by TB
from Georgetown, KY
on August 24, 2014
We were fortunate enough to get the last of the double pillow tops before Kinsdown stopped making them. Although we have to flip and turn our mattress, it is absolutely worth it. Our mattress is just as soft and retained its shape just as it was on day one. We …
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Posted by Ravi K
from Newark, CA
on July 15, 2015
Bought this mattress through Costco online. It is as expected. i wanted a firmer mattress. It's been 5 months since we purchased this mattress and no big complaints...!
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Posted by Tracey
from Camp, AR
on January 29, 2015
I was very disappointed for the money. Sleep Mart that was in West Plains sold it to me. It's so soft, just not for me. I need extra firm. It might be ok for someone who likes soft.
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Posted by Gary E
from Canton, MI
on August 1, 2014
We purchased this mattress about a year ago. We love the support and comfort it gives us which allows us a good night sleep.
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Posted by Carlon S
from Warren, MI
on August 1, 2014
Very good bed for the price
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Posted by Shirley G
from Oxford, MI
on August 2, 2014
The bed gets too warm even though I bought the breeze.
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Posted by Monica C
from Dearborn, MI
on August 5, 2014
Each and every day we are both happy to get in bed, always exhale a pleasurable sigh at first entry, and constantly sing the praises of the bed. We love it!!!
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Theresa B
from Riverview, MI
on August 5, 2014
Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received …
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Posted by Rhonda Y
from Saint Clair Shores, MI
on August 5, 2014
We get a great night's sleep! Wonderful
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Posted by Shawn H
from Detroit, MI
on August 5, 2014
Posted by Nandita R
from Grosse Pointe, MI
on August 5, 2014
The wheels on the center of the bed frame are broken and therefore the bed slides all over the place by morning.
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Posted by Dawn W
from Flat Rock, MI
on August 5, 2014
After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we …
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Posted by Patricia C
from Harper Woods, MI
on August 5, 2014
Wow never knew sleep could feel so good. I work ling hard hours.and love coming home to crash.
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Posted by Judith H
from Mount Clemens, MI
on August 5, 2014
I have the I-comfort bed and love it! It is the most comfortable bed I have ever slept in. Its hard to go away and sleep on something else
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Posted by Brian H
from New Baltimore, MI
on August 5, 2014
So far, everything about this mattress is as good or better than we hope. Best mattress I have ever bought. Veryou happy.
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Posted by Virginia A
from Belleville, MI
on August 6, 2014
I love my mattress have no complaints but can't keep the kids out of it
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Posted by Muhammad A
from Utica, MI
on August 6, 2014
I used to have problem like muscle ache and body ache in the morning then I bought this mattress from Gardner white believe me I get really good deep sleep and when I awake I feel very fresh.
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Posted by Annice U
from Detroit, MI
on August 6, 2014
Posted by Samantha M
from Canton, MI
on August 7, 2014
I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of …
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Posted by Gerald G
from Waterford, MI
on August 7, 2014
Need to sleep elevated because of vertigo - very happy with my choice.
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Posted by Jerry M
from Plymouth, MI
on August 7, 2014
We are very satisfied with our mattress.
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Posted by Laura A
from Canton, MI
on August 7, 2014
I enjoy my bed, I get a really sound good night sleep. No tossing and turning, just a great goodnight sleep!!!.
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Posted by Elaine W
from Hamtramck, MI
on August 7, 2014
I love my bed it is so relaxing look forward to going to bed
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Posted by Albert S
from Sterling Heights, MI
on August 8, 2014
was suppose to maintain shape not our shapes--can tell where have slept as a thicker middle of mattress is present
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Posted by Dale O
from Saint Clair Shores, MI
on August 9, 2014
The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases.
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Posted by Leslie S
from Plano, TX
on August 11, 2014
I have back issues and they have disappeared since buying this mattress. I had spent thousands of dollars on mattresses to ease the pain and I can finally say I am free of back pain. I love the luxury feel of the mattress. I feel like I am in a …
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Posted by Troy &
from Atlanta, GA
on September 14, 2014
Posted by Michael M
from Warren, MI
on August 6, 2014
If purchasing for 2 people to use, make sure the firmness sill be agreeable to both.
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Posted by Efstathios K
from Troy, MI
on August 7, 2014
It was better than expected.
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Posted by Joey
from Greensboro, NC
on August 11, 2014
I haven't slept this well in years. I had two mattresses from Kingsdown and they don't compare the Dormeo. I was choseing between this mattress and one from Tempurpedic. I chose the Dormeo and I'm glad I did. I would recommend this to anyone. Best Regards
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Posted by Don
from West Palm Beach, FL
on February 2, 2015
When we contacted Saatva for information, we spoke to Ed Brians, Ed was so helpful with his recommendations of following items... Queen size Saatva Luxury Firm Flagship Mattress, Queen size Foundation, Queen size Frame, Delivery and Set Up. We were most impressed by the lengthily time he took to ask …
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Posted by Carol
from Fergus, ON
on February 5, 2015
When recovering after a broken leg, I could no longer sleep on my previous mattress - my hips knotted up and were very painful. Since this mattress arrived, I have never had this problem. Even before the leg accident, I was always stiff after getting up each morning. Now, I …
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Posted by Peter
from River Forest, IL
on February 6, 2015
It's been about two weeks since our mattress was delivered, and I gotta tell ya, I feel really, really good about the purchase. Here's why... 1. It was wonderful not having to go into a cookie-cutter mattress store and ... (you know the rest). 2. Ordered the mattress, two days …
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Posted by Donna L
from Mooresville, NC
on September 12, 2014
The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by Cassandra J
from Ypsilanti, MI
on September 16, 2014
Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price.
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Posted by William S
from Canton, MI
on September 19, 2014
I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width.
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Posted by Caroline M
from Clarkston, MI
on September 19, 2014
I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with …
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Posted by Catmom
from Ramsey, NJ
on September 18, 2014
I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a …
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Posted by Ilsa B
from Southfield, MI
on September 18, 2014
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
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Posted by Deborah C
from Detroit, MI
on September 17, 2014
I had a mattress that, after 12 years' use, needed to be replaced. I decided to first try the foam mattresses and mattress toppers, but the chemical odor they emitted was intolerable and they were too hot. So, I went to Gardner White and decided to just try out mattresses …
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Posted by Diane S
from Farmington, MI
on September 19, 2014
This bed is as good as it was the first night. Ive had it over a year and a 1/2.
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Posted by Kimberly H
from Dearborn Heights, MI
on September 17, 2014
My mattress has rows of reinforced coils to support the heaviest part of the body (the center). This is a good idea because this is where a mattress tends to sag first. However, this centrally-supported area of coils sits higher than the rest of the mattress, and I find this …
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Posted by Bill
on September 16, 2014
I was on a temper classic for 8 years- tiried of sweating- so seen dormeo's infomercial and took a chance. Love the bed- no sweating - comfortable for my partner and myself.
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Posted by M
from Forked River, NJ
on September 6, 2014
After researching the brand, I found that Serta makes the bed. That made me feel comfortable enough to try the mattress. Then I researched which collection is their best of quality. The True Luxury Collection is compared to the isoseries from Serta. My wife and I tried the mattress in …
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Posted by Raul
from Brooklyn, NY
on September 10, 2014
We have spent a long time researching the market of mattresses before deciding getting our bedinabox, and we are really happy! We made the right decision.
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Posted by Amber D
on September 10, 2014
My husband and I had an old boxspring mattress that we had been sleeping on for years, wen we decided it was time to upgrade. I have horrible allergies, so I want something that would have some allergy resistance, as well as be firm. I am not a cushy bed …
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Posted by Nick L
from Warren, MI
on September 22, 2014
If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer …
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Posted by James J
from Byron, MI
on September 22, 2014
My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as …
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Posted by Gail B
from Clinton Township, MI
on September 22, 2014
I like the firmness in some of the areas, but one side of the mattress seems to slump on the side and is not as firm of soft like the middle.
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Posted by Charles B
from Romeo, MI
on October 5, 2014
I am really glad I bought the adjustable version. My job is very taxing on my lower back, the ability to raise the foot of the bed, really takes pressure of my back. Raising the head also eliminates some of snoring issues, providing me with a more restful nights sleep.
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Posted by Lloyd
from Marion, NC
on October 6, 2014
These mattresses are more comfortable than the mattresses we have purchased costing more than twice as much and they are just as durable as the highly advertised ones we have. Glad I found this mattress company in 2007.
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Posted by Ted
from Horseshoe Bend, AR
on October 10, 2014
Next month is our two-year anniversary of enjoying blissful, pain-free, and uninterrupted sleep on our Saatva mattress. My wife and I have had 60 years each of "testing" mattresses of every type and brand, including our 39 years of marriage. Before I learned about Saatva, I had developed constant back …
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Posted by Brittany W
from Great Mills, MD
on October 20, 2014
ive owned a sensapedic for about 11 years now. I was late to everything it seemed like for the first year that I owned it. I slept so hard. I never knew how well I was not sleeping till I got the best sleep of my life. I had back …
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Posted by Mike M
from Mooresville, NC
on October 23, 2014
Very attractive bed. Same materials used in the construction of the mattress as a much more expensive brand.
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Posted by Jeff
from Rancho Cucamonga, CA
on October 23, 2014
Have had no problems with this mattress. I just really like it... but it isn't all foam it is a mixture, maybe that is why it still feels so nice.
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Posted by Jon
from Prospect, KY
on October 29, 2014
I did a lot of research before buying a bed, and I am glad I did. I chose to buy the 11" memory foam mattress from BedinABox along with the foundation and bed frame. All were shipped quickly, and the overall cost was about a third as much as their …
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Posted by Elise
from Prospect, KY
on October 30, 2014
Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery …
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Posted by Donna
from Checotah, OK
on November 4, 2014
Every night when I get into bed I ask my husband if I ever told him how much I love this bed. He says the same thing This is the model BLAZE-5550. I feel like I died and went to heaven.
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Posted by Charlie
from North Hollywood, CA
on November 6, 2014
I have been sleeping in my new REM adjustable Martinique bed for about a month now, and I just felt compelled to write a review and share my experience with other people who might be considering getting a new memory foam bed. You would never believe what difference this bed …
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Posted by Van
from Portland, OR
on November 8, 2014
I have not bought a mattress in years. Shop around, found the elite with good price, bought it, no regrets.
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Posted by Ruth
from Santa Barbara, CA
on November 15, 2014
I have two beds, one in my home in Ca. one in my home in Mex. I just returned to Mex. and immediately noticed how much better I sleep. On the mattress in Ca I wait up 7 or more times a night with sore hips, have to toss and …
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Posted by Nancy
from La Plume, PA
on November 21, 2014
I assisted a patient of mine who is paralyzed from MS and is unable to reposition herself once in bed. She had tried 3 expensive mattresses with unacceptable results. I researched the web and found habitat air beds that had a 365 day return for refund policy if not totally …
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Posted by Julie
on February 8, 2015
Great mattress - outstanding value - fast delivery ---cannot be surpassed!
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Posted by Debbie N
from Venice, FL
on February 10, 2015
After doing much research on finding the best mattress for my precious granddaughter I luckily found LULLABY EARTH. I went to Buy Buy Baby and saw other mattresses and we thought the others were made cheaply and poorly. We wanted the "best" for my granddaughter and loved the way it …
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Posted by Cathie
from Sykesville, MD
on February 12, 2015
Customer Service accurately assessed my need for the appropriate topper firmness. What a wonderful product made in the USA.
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Posted by Michael
on February 24, 2015
My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds …
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Posted by Michael
from Ixonia, WI
on February 10, 2015
After three nights we began to like it and after a week we loved it. We have been sleeping on it for about five months and my wife and i are very happy with it. We hated the very high price of over two thousand dollars but it has been …
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Posted by Peggie
from Claremont, CA
on February 23, 2015
I was reluctant to buy a mattress online without trying it first because I've had back problems for years. I must say this is the most comfortable mattress I've ever slept on!! I fully believe if this mattress was sold in a store it would have been 3 times the …
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Posted by Paul
from East Hampstead, NH
on March 10, 2015
We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that …
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Posted by Gary A
on June 2, 2015
Best bed I ever owned.better than beds at three times the value.cant wait to go to bed,it's like sleeping on a cloud
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Posted by Ramon
from Brandon, FL
on June 14, 2015
The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA.
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Posted by Rachel P
from Newbury Park, CA
on June 15, 2015
Worth the price in the long run, we exchanged another brand for this bed and have been very happy with it. We have an Eastern King size and no matter how you try to get around it you need two boxsprings for this size and you feel that center firmness …
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Posted by Linda
from Humble, TX
on February 25, 2015
I researched mattresses in the stores for over a year. It was the most awful shopping experience I have ever encountered. Once I felt like I had make a good choice I would go online and goggle the reviews on the mattress and they were always bad. No matter which …
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Posted by Michael
from Indio, CA
on February 26, 2015
I found this mattress very much to my liking after reading a book for an hour at the shop. I liked it so much that I tried to find the same mattress in Chicago for my summer home but couldn't find a Orhto store. I just discovered that it was …
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Posted by Anny G
from Levittown, NY
on August 21, 2015
Updated Review from formerly upset customer…. Had some issues with scheduling the delivery time for my Loom and Leaf mattress, contacted the company through email and phone. The following day, received a call from one of their executives with an understanding ear and solution to my problem. He followed up …
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Posted by Jennifer B
from Grand Prairie, TX
on November 23, 2014
This mattress is exactly what the salesman said it is. I actually like it better than my last S&F. Golden makes a great mattress!
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Posted by Arielle
from Hollywood, FL
on November 27, 2014
After doing my homework, I couldn't be happier with my choice! Awesome value and perfect mattress!
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Posted by RC
from Port Allen, LA
on December 21, 2014
This bed gives me complete comfort and cradling support.Best bed I ever owned!
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Posted by Dennis
from Hermosa Beach, CA
on December 22, 2014
There is a reason why there are so many comments regarding delivery - Saatva's delivery services are poorly lacking. I realize that Saatva relies on their delivery partners however would recommend Saatva evaluate their partners and work with only those that meet/keep commitments. I was on the verge of canceling …
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Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
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Posted by Valarie
from West Covina, CA
on January 3, 2015
I've had this mattress about a year and it is as perfect as the day it came. I used to wake up with my hands asleep or my hip in pain. Now I sleep all night and wake up with out pain or prickles.
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Posted by Dian
from Ucluelet, BC
on January 3, 2015
We own a luxury B & B and have the original mattresses we bought when we opened in 2004. They have held up very well and are still amazingly comfortable. We receive many comments on how comfortable our beds are.
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Posted by Justine
from San Francisco, CA
on January 3, 2015
This is the best mattress ever, yes I was skeptical about buying online, but I did my research it's the way they make their mattress . This mattress is so comfortable!, I feel lucky to have one, It feels like cloud 9, perfect about of firmness with a pillow top …
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Posted by William
from Lampe, MO
on January 6, 2015
We were hesitant to order a mattress sight unseen, but after reading the great reviews regarding the product and Saatva's customer service ratings, we confidently ordered a queen firm mattress. Ordering was easy and was followed up by a phone call and e-mail. We were even assured we would receive …
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Posted by Jon
from Beachwood, OH
on June 17, 2015
I just purchased a set of mattresses and cannot speak highly enough of the entire experience. Set up is straightforward, comfort is outstanding. I have previously purchased mattresses from this company with excellent results.
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Posted by Manoj M
on July 15, 2015
Gods back support, very firm. Not too warm. Brought this after the old Simmons beauty rest for worn out. Big change in the quality of the sleep. Could have better edge support though.
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Posted by Janine
from Beverly Hills, CA
on January 20, 2019
We've had this mattress for a few years and the mattress is still in excellent condition and we have wonderful sleeps. Happy to have invested in this!
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Posted by Teresa M
from Takoma Park, MD
on June 28, 2015
I was very impressed with ordering this bed on line. The web site is easy to navigate and the the Saatva folks were there to help me through the process. I have just ordered my second mattress for the guest room. I know that I will get a quality product …
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Posted by Lee P
from Clarkston, MI
on September 16, 2014
We bought this mattress instead of a lesser expensive option thinking that we would get a much better unit. After some time, I would say that it is just an average mattress and not exceptional like we were looking for. For overall value, I feel that there may be better …
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Posted by Jolene
from Bellevue, WA
on January 15, 2015
We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing …
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Posted by Jim
from Wasilla, AK
on July 4, 2015
here we ware 5 years later it still looks and feels like it did when I bought it. No not because I'm skinny in any way. I'm 260lbs and my wife 290. We used to buy a new mattress every few years but this one is amazing!!!
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Posted by Janice
from Houston, TX
on October 3, 2018
Bought this from the Room Store, 3 yrs ago to replace my queen size pillow top mattress. I loved my previous mattress, but my dog loved ripping the foam & stuffing out of it more. I'm only 95 lbs, so this mattress is way too firm for me. I wake …
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Posted by Ilene
from Kailua Kona, HI
on March 1, 2015
The first three weeks this bed felt nice. On week three it felt like the bed absorbed my body heat so not only was my body hot but the bed was equally or more hot. Called the store they recommended taking off the mattress cover. It helped for a few …
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Posted by David
from Woodway, TX
on March 2, 2015
I read all the reviews and tried to find someone that said something bad about Saatva mattresses but just couldn't do it. So, after much research I finally decided to place my order and did it all completely online, which was really difficult not being able to see one or …
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Posted by Connie
from Wooster, OH
on March 4, 2015
I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your …
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Posted by Lorenzo
on March 4, 2015
Thank you for your amazing customer service and my experience with your company. You have no idea how amazing Alex, you and your company have been, where so many other companies far short on delivering such great customer service. From the time I purchased the bed, to you guys keeping …
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Posted by Andrew
on March 5, 2015
Their website claims that this Saatva mattress is Made of Organic Cotton and the foam used is a "bio based foam". No one knows what that means. So I started a chat when them and was told that the was was either made from soy or corn oil. It was …
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Posted by Nancy
from Bandera, TX
on March 6, 2015
After buying expensive mattresses for years I never found the right softness or firmness that would relieve pain or have a good night sleep. After reading about Christopher Reese bed that was made for his specific needs I investigated the bed he had and bought it with skepticism but I …
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Posted by Debbie
from Westport, TN
on March 6, 2015
I ordered a Saatva Mattress after a lengthy search for the best. I read every review on almost every brand of mattress. I had also did comparisons on many of them. The reviews sold it for me so I went out on a limb and ordered. The customer service team …
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Posted by C. H
from Barstow, CA
on March 6, 2015
This is the best bed EVER! On the first night my back and hips did not hurt. I've had it a month and half. I rotate it once a month so it will level out for the first three months. Would recommend this mattress to anyone. I never write a …
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Posted by Lee A
from Fort Worth, TX
on March 7, 2015
I just ordered another Saatva mattress for a guest room because we loved ours so much. After the order was processed, i realized i had ordered the wrong foundation. I called the company and they were more than happy to restart the order with what I needed even tho the …
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Posted by Danny G
from Maplewood, NJ
on March 7, 2015
People, if you need a mattress and have avoided it because of the nonsensical mattress games that stores play with their prices, sizes, coil counts, etc. etc. etc...just STOP wasting your time. Saatva is the real deal. The entire process was easy, no games, my luxury firm showed up in …
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Posted by Kimberly
from Lincoln, NE
on March 8, 2015
3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither …
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Posted by Karen D
from Dallas, TX
on March 8, 2015
My husband and I were in the market for a new mattress. We knew the pressure relieving benefits of 100% natural latex and knew we wanted that. We did some research online and found Plushbeds to be the best. When I say research, I mean we really did our homework …
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Posted by Shannon
from Little Elm, TX
on March 9, 2015
Jason Jordan was our sales rep. He was very patient with us. We didn't make the decision to purchase the bed right away. This purchase was a huge investment, and we wanted to ensure that it was the correct one! Every question we asked Jason, he answered with professionalism and …
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Posted by Blessings
from Danville, CA
on March 9, 2015
This is my second purchase with Saatva. I previously purchased a Luxury Firm in a twin for my son. I was completely satisfied, so much so that I purchased a queen mattress for my daughter.I am comforted knowing that they are not sleeping on any harsh chemicals and that they're …
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Posted by Kene
from Tallahassee, FL
on March 10, 2015
Bed.in.a.Box can go toe to toe with any of those bigger name beds for a fraction of the price. Every person deserves a good nights rest and the people at bed.in.a.box has made it possible. This mattress came in 3 days rolled up surrounded by plastic and once it was …
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Posted by Michael P
from Imperial, MO
on March 11, 2015
We have two of queen size beds from Saatva My wife and I have tried all manufacturers from Sealy to Serta. We took a chance to order on line based on many great reviews. We were not disappointed. The only mistake we made the mattress was a little to high …
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Posted by Jennifer
from Chandler, AZ
on March 12, 2015
I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent
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Posted by Sherry
from Brookhaven, MS
on March 13, 2015
Just upgraded to a king bed and I regret not searching for this same mattress I spent alot of money on what I thought was soft but in comparison I am quite disappointed with the new mattress! Next one will def be another restonic comfortcare brilliance!!!
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Posted by Sherry
on March 14, 2015
This bed was a lifesaver when my husband herniated his back. The ability to raise the feet was the only way he was able to sleep. Without it he would have suffered excruciating pain and would have to sleep on the floor with his legs propped up with numerous pillows. …
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Posted by Yelena O
from Everett, MA
on March 18, 2015
We've got our Saatva about 2 years ago. I don't leave reviews right after the purchase..there is always pitfalls after a while. Well...so far there wasn't any. I had a terrible backache for few month. I Was blaming it on my work, where i spend all day an my feet. …
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Posted by Andee
from Madison, NJ
on March 19, 2015
Extraordinarily impress that I did not have to buy additional toppers to made this bed "perfect" It is, on it's own accord.
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Posted by John
from Marion, NC
on March 20, 2015
I am writing this review after owning this mattress for several years. After searching and reading reviews for HOURS, I came to the conclusion that we needed a quality coil mattress. I found a review on Saatva mattress and was impressed. I searched for more reviews about Saatva and started …
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Posted by Deborah
from Boise, ID
on March 25, 2015
I am a side sleeper and now I sleep through the night and wake up with no lower back pain. Love the mattress.
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Posted by Erica
from Carson, CA
on March 26, 2015
This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing …
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Posted by Ellen J
from Kings Park, NY
on March 28, 2015
I easily ordered a mattress, foundation and frame on the Saatva website. I received a phone call within two hours confirming my order, and another phone call within the next hour from the trucker informing me of the delivery date. I have talked with such nice people - it has …
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Posted by Robert
from Phoenix, AZ
on March 28, 2015
I previously wrote the following right after my purchase. After 9 months of wonderful sleep, I would still say the same thing, and would definitely buy this product again. Prior to purchasing a king size Luxury Firm Saatva mattress and foundation we owned a year old top-of-the-line (and costly) memory …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by Keith
from Princeton, BC
on July 21, 2015
We purchased a used motorhome and found the two single bed mattresses were too thin and uncomfortable. I rebuilt the bedroom area of the motorhome and made room for a queen mattress. The Obus Forme Monika was on sale at Sears and proved to be a true bargain for our …
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Posted by Terry
from Hillsboro, OR
on August 11, 2015
Excellent mattress with the best customer service! Very pleased!
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Posted by Kristy
from Beaverton, OR
on April 1, 2015
Let me start off by saying I Love my Saatva luxury firm mattress! I've waited a year to write a review. Before we discovered Saatva we had gone through 3 mattresses in 3 years, all sank within 6-8 months. The back and neck pain we were experiencing was frustrating to …
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Posted by Pamela
from Minneapolis, MN
on April 1, 2015
We purchased our Saatva mattress over a year ago now and I must admit, I was a bit leery of "buying without trying", but everything turned out fabulously, and my husband and I are both thrilled with our Saatva mattress. We recently had to sleep on our previous mattress (which …
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Posted by Ron
from New Windsor, NY
on April 9, 2015
This is by far one of the best beds I have ever owned. My last bed failed prematurely due to bad support. I bought this bed as a replacement and I was recommended this product by a good friend of mine. The price of the bed was reasonable and the …
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Posted by Amanda
from Windber, PA
on April 18, 2015
I had researched mattresses for months when I stumbled across Saatva. I was impressed with other reviews and the positive feedback I found everywhere I searched. We have now had our King size Luxury Firm mattress for a little over a year. My husband and I are very pleased with …
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Posted by Marco
on April 19, 2015
As an airline pilot, I get to compare my mattress at every overnight. For three years, not one mattress has came even close to my own at home. I've said goodbye to back discomfort in the mornings. It's just a pleasure to go to bed now! My wife and I …
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Posted by C
from Buffalo, NY
on April 19, 2015
I'm a side sleeper and had a very soft mattress for 16 years. I had a purchase a new mattress as it wasn't giving me any support. I was deciding between this mattress and another brand. Beware that what you feel in the store for softness is not what you …
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Posted by Shannon T
from Knox, IN
on April 23, 2015
This is my story, very true..My husband and I felt it was time to buy a new mattress. we talked about it, and me I like to pray about things before i make a decision, but in this case, I forgot to and it came back to bite me in …
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Posted by Dan
from Gresham, OR
on April 25, 2015
I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price.
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Posted by Xiaorang K
from Pleasanton, CA
on July 30, 2015
I purchase Natalie firm set because i want ultra firm bed. It is a great bed, very firm and supportive. my wife also likes the way it feels and how we sleep at night. i wouldn't buy a bed anywhere else other than costco.com
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Posted by Regan J
from Roseville, CA
on July 30, 2015
My wife and I have a great bed. It is a Spring Air. I remember as a young adult delivering product to the Spring Air warehouse in Hayward, CA. Now to find this mattress through Costco was a double blessing. Our last Spring Air mattress is 12 years old and …
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Posted by Brian
from Brandon, FL
on July 7, 2015
Purchased a Nature series bed. Was delivered a Nature Romance. Tried to call Latex Bliss customer service to find out the difference. Bed Pros couldn't tell me. I questioned because the bed seems much more firm than the one on the showroom floor. I've call six plus times and no …
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Posted by NC
from Mooresville, NC
on May 6, 2015
We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. …
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Posted by Michelle
from Savannah, GA
on May 7, 2015
I have to admit it took me some getting used to memory foam after having a spring mattress my whole life. It is amazing for sleep and for reducing the amount of motion you feel from a restless sleeping partner. We have had ours for three years and its still …
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Posted by Shell
from Little Elm, TX
on May 12, 2015
Took me a few months to REALLY dial in my number, but once I got it, best night's sleep I've ever had. Sleeps as good today as the day we bought it 10 yrs ago.
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Posted by Christy
from Boise, ID
on May 13, 2015
Here in a nuteshell is why I LOVE Saatva: Mattress has NO ODOR upon delivery. None Easy order, delivery, & mattress removal. AMAZING FANTASTIC customer service Unbeatable PRICE for value. Eco friendy, made in USA, organic cotton Basically the most comfortable mattress my husband and I have ever owned. Perfect …
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Posted by Wendy
from Lafayette, CA
on May 22, 2015
When we bought our Chattam & Wells bed nearly 20 years ago, I was worried we had spent too much on our mattress. But, it lasts forever: this mattress is so well made, I fear they will go out of business, because nobody will have to buy new mattresses. Warning: …
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Posted by Gabriole V
from Miami Beach, FL
on May 23, 2015
The first time I tried this mattress, I knew I had to have it. It's like sleeping on a cloud. All the mattress-related discomfort I used to feel is history. I've bought it in 2007 and it has maintained its shape, beauty and comfort since then. If you like a …
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Posted by Vipul J
from Saint Joseph, MI
on August 29, 2015
Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
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Posted by Brenda S
from Memphis, TN
on August 12, 2015
We learned about the Bed Boss when we stayed for a month in a condo at Admirals Quarters in Orange Beach, Alabama. Our owners had purchased a queen Bed Boss and it was wonderful. I did some research when we returned home and ordered one for us. We have been …
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Posted by Matt K
from Cincinnati, OH
on August 12, 2015
Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit …
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Posted by Paul M
from El Paso, TX
on August 13, 2015
overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort …
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Posted by Myrna M
from King Of Prussia, PA
on August 17, 2015
You can really feel the strong vibration of the massaging effect when placed on the massage mode.I have had this bed for many years and when my body aches all over from exercises or tension from a long work day I turn on the massage mode for 20 min and …
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Posted by Audrey
from Plano, TX
on September 2, 2015
Awesome bed, love the support and comfort it gives, will stick to this!
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Posted by Christine
from Houston, TX
on September 5, 2015
Two years ago I bought another Sears mattress about 8 inches thick and less coils. I was in constant pain. The Amuci mattress is 12 inches thick and twice the coils. I am using it with a metal spring frame. Super comfortable. No aches and pains. Great support. Great for …
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Posted by M
from Walnut Creek, CA
on September 5, 2015
I love this mattress. I got it for me when my husband was snoring too loudly, for my grandson when he visits, for other guests. Everyone has been comfortable sleeping on it and it has maintained its firmness and comfort for 4 years now
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Posted by Maria
from Evans, GA
on September 14, 2015
Love this bed. Hadn't considered a Symbol in the past and VERY glad I did! It's a terrific mattress and one that I would absolutely recommend. I have back issues and with this bed i haven't experienced any pain at all. In addition, it's a great value for the comfort …
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Posted by Andrea
from Maryville, TN
on September 20, 2015
This bed is like sleeping on a rock. It's not sagging, or breaking down, but there is NO give to it at all! I have constant hip pain, and wake several times a night. My shoulders also tingle, and two of my fingers go numb.
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Posted by Tom
from Oakhurst, NJ
on September 23, 2015
This was a big improvement over our last mattress. Very comfortable and good shopping experience. I'll never buy a mattress in a brick and mortar store again!
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Posted by Farmer
from Mountlake Terrace, WA
on September 26, 2015
We needed a new bed our first we bought was a Posturepedic Camerion Cushion Firm. Want to talk about sleeping on a ROCK. I hated it! Wanted something more like our old bed which was innerspring. Sadly all that was available was Hampton and Rhodes. Had never heard of it …
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Posted by Christopher
from North Babylon, NY
on April 18, 2018
The mattress still feels as solid as it did 3 years ago. A little too hard for me, I had to get a pillow top to soften up, but the support has been amazing since day one and yet to wane
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Posted by Christine B
from Sammamish, WA
on January 23, 2010
Well-priced, comfortable mattress. Quite durable. Still feels new after 6 years.
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Posted by Rodney
from Sandy, UT
on June 21, 2017
Great mattress look forward to going to bed especially after trips away
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Posted by Marc P
from Pendleton, OR
on January 24, 2019
The mattress is very comfortable, and has held up well over the past year of me sleeping on it. As a side sleeper it is a bit too firm and causes aches in my shoulder and arm. The biggest problem I have with the mattress is its inability wick away …
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Posted by Patty
from La Mesa, CA
on October 16, 2017
I know you don't believe me. Mattress & box spring purchased together for $1200. Oct. 1989, San Diego, CA a few months after I got married (divorced 2000). Condition of mattress: fabric is balled and torn on some of the sidewalls. Law tags still attached. NO SAGGING. I work for …
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Posted by Michele
from Chicago, IL
on November 12, 2017
We are finally looking for a new mattress after 19 years on this one. It's warm and comfortable. No problems or leaks. I have hip and shoulder pain and my husband has back pain and this is much gentler on us than other beds we sleep on when travelling. We …
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Posted by Calvin
from Nashville, TN
on January 4, 2018
This has been a wonderful mattress. It exceeded all expectations for comfort and durability. I have been very pleased and will buy from Southerland again.
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Posted by Juliann
from College Station, TX
on November 12, 2017
Great mattress best sleep I have ever had holds up well when moved too! Hope to get many more years of use use a sturdy mattress cover keeps it like new. Comfy like sleeping in a cloud mine is the double sided pillow top queen size Juliet love it.
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Posted by Jeremy W
from Durham, NC
on March 6, 2018
I way around 350 lbs, so when I was looking for a mattress, I started by finding ones that provided support for larger people. Reviews for some of the often publicized online mattresses frequently stated that they were designed with smaller bodies than mine in mind and that they wore …
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Posted by Sue
from Oxnard, CA
on November 5, 2015
My husband and I have never been so cozy comfortable. We have the split king with adjustable base. I immediately was relieved from hip pain that I had from a fairly new Temperpedic mattress. The only complaint we have is: WE DON'T WANT TO GET OUT OF BED IN THE …
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Posted by James
from Beaumont, TX
on November 10, 2015
We give our bed to our parents when they visit and they want to take it home.
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Posted by Linda
from Panorama City, CA
on November 14, 2015
This is my second time purchasing a set of mattresses from Saatva. The customer service has truly been excellent. The website is understandable, filled with helpful tips and information and easy to navigate; the phone call acknowledging receipt of my order (and actually having the opportunity to speak with a …
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Posted by Marya
from Franklin, TN
on October 21, 2017
We could not be happier with our G.S. Stearns Luxury Plush mattress by Stearns and Foster. We almost cannot believe how perfect it is for us. We do like firmer mattresses with a soft euro top. We have owned this mattress for 4 years and we both sleep better than …
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Posted by Candace J
from Huron, TN
on November 27, 2015
If you have back problems and RA I would strongly recommend this mattress for you! I have had RA since I was 6yrs old! I have never had a better sleeping mattress in my life! When me and my husband got together, this mattress was given to us by close …
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Posted by Maura
from Manhasset, NY
on December 8, 2017
I bought a second house 3 years ago and needed 5 mattresses. I went to the Casper showroom to check out the hype and loved them! The new house had platform beds and traditional beds (with box springs) and the Casper worked well with all frames which made the selection …
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Posted by Jake T
from Geneva, IL
on October 30, 2017
Its a nice mattress that has really held up. My last mattress had lost its support over time. It felt like I was in a hole. After 3 years this has held up very well.
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Posted by Craig
from Rochester, NY
on May 16, 2018
Purchased queen size mattress at Burdines in FL (now Macy's) for $999 on sale in 2004 with low profile box spring. Its held up so well that I gave it to a friend for a spare bedroom. Its been kept covered by thick mattress pads over the years. The surface …
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Posted by Ryan R
from Sioux Falls, SD
on May 9, 2018
Great, mattress, has held up great after 3 years. I am a bigger guy and this is great.
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Posted by Ann
from Tacoma, WA
on December 23, 2015
I love the latex feel. This mattress is firm and supportive, without being hard. I sleep great!
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Posted by joyce
from Ithaca, NY
on February 14, 2018
Dormia has gone out of business. But it certainly wasn't because of this mattress. It conforms to my body, soft but firm. It still feels like it did when I bought it at Metro Mattress in 2009. It is simple, no puffs, no pillow top no buttons which are all …
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Posted by Donald
from Alpharetta, GA
on July 7, 2017
Ended up getting a floor model during a close out of this mattress. It did have a long break in period, but in a little over a year I've owned it, I haven't had any sagging or issues with the manufacturing quality of the bed.
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Posted by Bryan C
from Mesa, AZ
on April 26, 2018
I bought this bed from the internet - I expected it to stink. Instead I ended up with one of my favorite purchases of all time. You know when you buy something and it checks all the boxes. Amazing price. Works as I had only dreamed. Looks great. And it …
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Posted by Jerrie
from Colville, WA
on January 1, 2019
This mattress is the absolute BEST mattress my husband and I both have EVER slept on. I never thought I would spend over $2000 on a mattress, but I would for this one! I can't believe they have discontinued this mattress because it is phenomenal - what a loss for …
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Posted by CHARLES
from Asheville, NC
on April 10, 2017
I waited to make this review because we have purchased other mattresses in the past and after a few weeks they changed in feel. This mattress has given us many great nights of comfortable sleep and has not changed in feel. It is built so well and definitely worth the …
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Posted by Jacob
from Ames, IA
on June 12, 2018
This mattress was bought firm on purpose so as to better support our weight. The manager, Laman Alvarez was very helpful when selecting the mattress in 2010 and we feel we made a good buy. As our bodies have aged in the meantime we found the need to add a …
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Posted by Bryan
from Great Falls, MT
on June 26, 2018
Have owned a Beautyrest for the past 20 years. This is my third one in that time frame. The one that I just replaced was 11 years old. Will only purchase Beauty rest. Chose to buy this one and have not regretted it one night.
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Posted by Steve
from Lake Worth, FL
on August 18, 2017
I bought this mattress in 2004. I thought $1300 was a bit pricey at the time, but I paid the price. I am a BIG man and my wife is not Twiggy, either! Now 13 years later, we are in the market for a new matteress. It is time. This …
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Posted by Rebecca
from Gander, NL
on January 3, 2016
I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other.
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Posted by Mike
from Port Charlotte, FL
on January 27, 2016
Robert was a huge help. He helped me pick the right Waterbed mattress for me and without any pressure to buy.
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Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
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Posted by Kevin A
from Tempe, AZ
on January 27, 2016
I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out.
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Posted by Jay
from Renton, WA
on February 5, 2016
Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have …
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Posted by Pat
from Westerville, OH
on February 7, 2016
After almost ten years it seemed that something was just not right. After calling and talking to the warranty person, he emailed testing instructions and i then found a leak in the air tubes on the other side of the bed. When called warranty back they stayed true to there …
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Posted by Linda
from Phoenixville, PA
on February 9, 2016
Chris and Maggie were great sales people. They delivered the bed and gave us a great deal on a floor model from a local home show. We love the comfort and ability to adjust the head and feet of the bed. We are very happy customers!
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Posted by patricia
from Chehalis, WA
on May 2, 2017
This bed is amazing! I still after 6years look forward to going to bed every night. It's still in brand new condition. It gets used nightly by two people. Looking for the same bed but in a Alaska king.
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Posted by Kimberly
from Hamilton, OH
on July 15, 2017
Purchased this queen size bed in 2008 in the state of Maryland. Bed is still in wonderful condition. Mainly guest have slept on it from time to time. When my husband or I are sick the other usually sleeps on it a few nights. Would really recommend because we have …
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Posted by Dave
from Big Flats, NY
on July 17, 2017
We figured being it was a serta that it would be a better mattress. We are totally disappointed. We have had it 3 years and I would not recommend this mattress to anyone. It is a Queen Auburn Firm. We wake up with aches and pains that we never had …
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Posted by SILVIA G
from Fort Lauderdale, FL
on April 22, 2018
IM VERY HAPPY AFTER 8 YEARS FEELS THE SAME AS THE 1ST DAY
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Posted by Katherine C
from Longs, SC
on February 12, 2016
We decided it was time to get a new bed and go with a "green" choice. Our top of the line Serta did us well but I was impressed with the construction details and reviews. The "fume" factor is what sold me. My daughter had a temperpedic and had to …
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Posted by Geraldine M
from Saint George, UT
on February 12, 2016
Best bed no regrets, the edge is going over slightly after 10-11 years, time for a new bed and I would definitely buy this bed again very satisfied, but sometimes my shoulder hurts but maybe it's bed but I'm a side sleeper, other than that this is a great bed.
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Posted by Sue
from Maplewood, NJ
on February 15, 2016
I was so pleasantly surprised by the quality. The mattress to which comprise of synthetic material are not match to this old fashioned type mattress. Not only have I had it for a significant amount of time, it is still like new. The family business is wonderful to work with …
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Posted by Judy
on February 22, 2016
When I told the salesman what issues I was having, he knew exactly what bed I needed. I laid down and he left me alone. Good thing too because tears were running down my face at the thought of sleeping in the bed I had. Bought the bed and they …
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Posted by Larry
from Bakersfield, CA
on February 25, 2016
The salesman, Joel Bigelow, was outstanding and very professional. No high pressure selling involved. Lots of other companies to choose from a the local Home Show, but REM and this product surpassed everyone. We looked at others and are pleased every night at bedtime that we selected REM. We have …
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Posted by Michael
from Spanish Fork, UT
on May 4, 2016
I have had my mattress for just over a year so far and have loved it. It was a great price point.
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Posted by Michelle H
from Minneapolis, MN
on September 13, 2016
I'm not sure how this mattress compares to other memory foam models out there because this is the only one I've owned, but it's definitely converted me to memory foam (or rather combo springs/memory foam) for life! It's just the right amount of firmness/softness (about a 6 out of 10) …
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Posted by Christine
from Melrose, MA
on August 14, 2014
This is by far the most comfortable bed I have ever slept in. There is the perfect amount of comfort and support. I have a bad lower back and this mattress gives me the exact amount of support I need while relieving discomfort from certain pressure points. I have ever …
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Posted by Heather
from Lawrence, KS
on November 11, 2015
Very comfortable, pillow top is too soft so we flip it over and sleep on the 'back'. This thing is a beast to move. Seriously, its like 200 pounds of no-bone floppyness. I bought it in March 2003, and in Fall 2015, it is starting to show its age. The …
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Posted by Jesse
from Indianapolis, IN
on October 17, 2016
I bought this mattress set to furnish a new home. Here I am, 14 years later, I no longer have the home, but I still have the mattress set! I'm a big guy(300+ pounds), so previous mattresses very quickly turned into sleeping in a bowl. I had a 90% waveless …
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Posted by Skyler
from Gardnerville, NV
on March 22, 2019
We have been very impressed with this mattress (Double). It is for the kids by dad often falls asleep on it while tucking them in. It is very comfortable, holding up well and we would buy again.
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Posted by Chris
from Delta, OH
on October 7, 2017
This mattress isn't showing any wear, sagging, dips. Just as firm as day we brought it home.
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Posted by Kitty
on January 13, 2018
After having two major back operation, I bought the lady America back master bed,it the most comfortable bed,great for my back,great for a good nite sleep,it has lasted 13th years,time to get a new one, yes it will be another back master bed just fell in love with the bed, …
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Posted by Tim R
on April 27, 2019
This is a good quality mattress very well-made. And offers excellent support. I will be a customer for life
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Posted by Samuel B
from Syracuse, NY
on April 27, 2019
Did a bunch of research before buying this mattress... endless hours watching YouTube videos, reading reviews and studies. The price was fantastic - if we didn't like the mattress they would come and get it for free. Want the firmer version? Pay $50 and they'd swap it out. The amount …
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Posted by Catherine K
from Yorktown, IN
on April 29, 2019
This mattress is very comfortable and feels like it did the first day....about 2 and a half years ago. We both sleep better. The mattress remains firm with just the right amount of soft on the top. We are careful to rotate it about every 4 months. This was a …
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Posted by Angela B
from Saint Louis, MO
on April 29, 2019
With being bigger people, we have always had problems finding mattresses that are good for us. we had a traditional mattress and the sides would breakdown, the center would go down. Then we went to an adjustable air bed....spent alot of money and hated it. Then we got the wink …
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Posted by Daniel
from New York, NY
on April 29, 2019
I bought my WinkBed about 2 years ago and it’s absolutely fantastic. Still in perfect condition. My partner and I sleep cool and comfortable and without any pain. I’d recommend WinkBeds to anyone!
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Posted by Dennis
from Kennesaw, GA
on May 5, 2019
Had to add 1" gel pad for more support
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Posted by Dr. S
from South Orange, NJ
on May 8, 2019
I have owned this mattress for over 15 years and i didn't even it know it was that long until asked. I would buy again and again. I love this mattress and never regret the purchase.
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Posted by Jenny
from Pullman, WA
on May 18, 2019
This mattress was amazing for about 8 years, this last year however, the dips from our body impressions are just too deep now to provide a comfortable sleep for those with back or hip pain. I should note that my husband doesn't have any issues with the bed or dips …
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Posted by Mary
from Summit, NJ
on March 16, 2020
Can't believe we have had the bed 15 years. Love the individually controlled heat. We have had to replace the air chamber on one side twice but even after the initial full warranty the price was very reasonable to repair. We have enjoyed the bed so much that we are …
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Posted by Meredith
from Elkton, OR
on June 7, 2020
Husband and self bought this mattress 19 years ago after a year of testing different brands. It was among the most expensive we tested. It was one piece of latex foam and we compromised on a medium firmness. We slept on it for 10 years with complete comfort. (185# on …
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Posted by Henry
from Katy, TX
on June 15, 2020
This review will be simple: we've owned the mattress for over 8 years now. Yes, it's time to replace it, but it still has some miles left. We're both plus-sized folks (I'm 6'1" and 400#), and this mattress has held up to me over this time period. It's been one …
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Posted by Hazel
from Bay Shore, NY
on December 5, 2020
Love this mattress. Had it for 14 years plus. Looks and feels brand new. Only issue was the foam piece separating the 2 chambers isn't to well made. Caused us to roll into each other. Bought a mattress pillowtop and problem solved. And it doesnt affect to use of the …
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Posted by Kayanne S
from Fort Worth, TX
on January 26, 2021
We have been extremely pleased with our mattress, but feel it time for a new one. Ten years, we feel is a good amount of time for a mattress to last. We would very like to purchase another Noah's Sereni Sleep mattress. The store we purchased ours from is not …
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Posted by Deb
from Myersville, MD
on October 14, 2021
We had bought an automatic split king sleep number bed. IT IS OVER 15 YEARS OLD, an has been through a lot - several back surgeries, shoulder surgeries, knee surgeries and my husband had bone cancer. If we hadn't had this bed he would have entered a hospice center much …
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Posted by Edith
from Burnet, TX
on April 14, 2022
I bought this mattress 9 years ago. Still in excellent shape, however I need a larger mattress. I just bought a queen mattress. One thing about this mattress I was almost positive this is a pillow top. Maybe not but the tag just says BR Clsssic plush Aliya.
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Posted by Jeff
from Omaha, NE
on April 26, 2022
Here I am thinking about buying a new mattress. Why? I really don't know but my mattress is 15+ years old. BUT, I love my mattress! It is a Simmons Cal King Roselle. I turn it once a week and I don't think I've missed a week in 15 years! …
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Posted by Andrew
from Westland, MI
on July 9, 2022
Support when you need it most!
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Posted by Dollise
from South Bend, IN
on January 4, 2024
I have been trying to find another Martha Stewart mattress I had been a devoted Sterns and foster gal prior. I went to stores and tested all and loved this one! Almost everyone had said most comfortable bed I researched and it looks like maybe Saatva is the manufacturer of …
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Posted by Kristen
from Haydenville, MA
on March 17, 2024
We bought the Gold Leaf version of the Sealy Posturepedic well over 20 years ago and only now has my husband's side fallen apart somewhat. The bed on my side was great. Only now that we have purchased a supposedly "soft" mattress online, delivered directly to our house, have I …
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Posted by Lynn
from El Cajon, CA
on April 6, 2024
Extremely comfortable firm but soft on top with 4" of latex inside at top for pressure-point relief. One side has sagged more than the other after 11 years with a few turns & only one-person use. Probably has exacerbated back pain issues for a couple years now & should have …
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Posted by Samantha
from Dorchester, SC
on May 27, 2024
After a ton of research we bought this mattress 11years ago- recently we notice we are rolling to the middle so time to replace- which lead us to look when we purchased this one- 11years and 5 months! With that - we decided to go with it again! Great support- …
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Posted by John W
from Broken Arrow, OK
on July 13, 2024
Good memories on my old Doctor's Choice Mattress. In 20 years it definitely lasted well and kept it's comfort for my body. 😁👍
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Posted by Jim
from Sacramento, CA
on August 19, 2024
I upgraded my Beautyrest to this BRS900-C. It was a wonderful update. My old beautyrest was getting worn out. This one provided an extra firm platform. Lots of comfort for me. Highly recommended. I have been a Simmons fan for years. The Sealy Posturpedic wasn’t a good product, and didn’t …
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Posted by Dr. G
from Wilmington, NC
on September 22, 2024
The Isleep mattress has been absolutely fantastic for the past 17 years We just purchased a new mattress not because it was failing but to add an additional Isleep mattress for guests. This company designs and manufacturers the best sleep system on the market today. As a Doctor of Chiropractic …
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Posted by Melanie H
from Grand Junction, CO
on November 1, 2024
Had this mattress for 18yrs, it was perfect in every way. Finally gave out after I married a 250 lb. man, who was much too big for the poor mattress and it's softness. I have purchased numerous mattresses since and they are all horrible or don't last. The newest two …
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Posted by Darin
from Rochester, MN
on January 15, 2025
I bought this queen mattress in 2010 for myself. Moved, got a king with my wife and this became our daughter’s mattress. She abused it, terribly, for 10 years, and it was still a very comfortable mattress. When she moved the mattress had to be disposed of because it was …
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Posted by Andrew
from Silverthorne, CO
on April 3, 2025
Buena vista line is a great quality price point for my short term room rentals and tenants. Great starter mattress for the less aged and on a budget, yet super comfy medium firm
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Posted by Steve
on June 1, 2025
We were amazed how well we slept and how comfortable this mattress was when we first got it. Even now, approaching eleven years of use, this mattress continues to be the best we have ever encountered. We just returned from a small vacation at a luxury with incredible bedding and …
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Posted by Xela R
from Clintonville, WI
on June 29, 2025
I absolutely loved this bed. I received it slightly second hand, it'd been a guest bed that had been purchased new not long before we received it. It was perfectly firm yet soft in that now matter how you slept it contoured your body and supported your spine perfectly. It …
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Posted by Kevin
from Houston, TX
on July 2, 2025
Had this bed for a year now. Was given to me. It actually sleeps very good. Slightly on the soft side. Bed is 10years old and still no sag.
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Posted by Jim C
from Arlington, VA
on January 13, 2012
I bought this mattress in Alexandria VA in 9/10. 14 months later, I'm just throwing it away. When I asked me daughter if she thought if I could sell it online, she just laughed. For the last 3 or 4 months, it's been useless. When I first had it, I …
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Posted by Demi W
from Syracuse, NY
on March 6, 2010
I brought the Steward & Hamilton mattress set about 16 months ago. I could the company where I hd purchased the mattress about 14 months ago stating that I was very unatisfied with this product. I was sleeping on the steel wires, the wires were coming through the matress and …
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Posted by Jerry M
from Sanford, FL
on July 17, 2010
Paid good price for the worst mattress I have ever owned - someone needs to govern companies that make such shoddy products - American Freight told me that I was buying the upscale model and should have many years of happiness with it - What a joke! I will NEVER …
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Posted by Rebecca G
from Dodge City, KS
on February 17, 2016
This mattress was purchased in April of 2015 and it has already began developing sink holes where my husband and i sleep if you roll to the middle it is much firmer. Horrible design not even close to luxury. Do not waste your money on this one. We paid $1,400.00 …
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Posted by Dorothy K
from Newport, MI
on August 9, 2014
We have had to exchange this mattress and it's getting to look the same problems are starting
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Posted by Melanie C
from Pittsburgh, PA
on January 20, 2013
My husband and I really loved this bed, it was very comfortable. When we were away we were always glad to come home to our very comfortable bed. However, we are replacing it after just 5 years because it hasn't lasted.
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Posted by Pamela M
from Carrboro, NC
on December 8, 2009
Very firm, which is what I prefer. Midrange price and quality. A great night's sleep!
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Posted by Katherine C
from Livonia, MI
on August 9, 2014
We really liked the mattress when we first purchased it. It was soft and comfy and kept us cool. In just a little less than a year, there are 2 body imprints in the surface, and we both have sore backs every morning. We were guaranteed the mattress would last …
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Posted by Doug M
from Placerville, CA
on October 16, 2010
The mattress was very confortable when we bought it, we tried almost every bed in the store and shopped around quite a bit. There are sags on both mine and my wife's sides adding our to morning back pain and we are now after only about 7 years having to …
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Posted by Jo M
from Chicago, IL
on September 24, 2011
Two weeks, only two weeks! And I can feel sagging in the middle. I thought my back and legs were hurting because I wasn't use to the bed. A lie, its starting to sag, the head, foot, and both sides feel great. Im single, but even if I wasn't its …
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Posted by Ed C
from Oldsmar, FL
on September 6, 2011
Sides broke down after five years so that we can only sleep in middle of bed. We paid $3500 plus tax for this as it was touted as the best thing going. The store, Robb and Stuckey chain declared bankruptcy and closed a few months ago. I would never buy …
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Posted by John E
from Swarthmore, PA
on February 13, 2012
The absolute worst bed ever. The first 6 months were amazing after that it was all down hill. The foam padding around the air bladders crush. Since the bladders fill in a curvature on top u roll to the center sleeping in a valley. If you move to the othe …
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Posted by Kim H
from Evergreen, CO
on January 19, 2012
It's terrible. There is a lump in the middle andwe have one pump that went out. It's like sleeping in a hole. Talk about a backache! You can only sleep in one little spot because you can feel the outside frame all around. Then you have this big pump and …
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Posted by Marie
from Beverly Hills, FL
on October 25, 2014
My 1st therapedic was replaced after 3 months due to sleeping in a hole. Mistake made by purchasing the same mattress again(who would have thought it could happen again.) My husband and I noticed we were sinking again but waited a year to call the furniture company. Not that it …
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Posted by Bob D
from Torrington, CT
on September 28, 2011
We purchased the mattress in Nov. 2008. It was suppose to be a great mattress with a great warranty. Well after having it for about 2 and 1/2 years we noticed that we were sinking into the middle of the bed and the fabric ripped on the beading on the …
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Posted by John E
from Greenville, NC
on July 5, 2012
So sarcasm aside this mattress sucks!!! I honestly try to let things go and don't post on boards like this but I had to. $900 spent and 2 months later I get to sleep in a mountain valley. Glad it is a king that way I get to get to …
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Posted by Dawn D
from Portland, OR
on December 13, 2010
First off, it is really stupid to only get this mattress through a doctor or chiropractor. My chiropractor recommended the mattress to me based on someones review so I called and talked to the salesman. They base the bed on each person so they say, they take height and weight …
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Posted by Brian S
from Plainfield, IL
on January 29, 2011
Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that …
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Posted by Toni P
from Fairview, TN
on February 18, 2011
Wasted my hard earned $800.00 and had to endure 2-1/2 years of extremely uncomfortable conditions. The mattess was turned regularly and to no avail just sank deeper and deeper and maintained the sag area with absolutely no recovery. The mattress was beautiful in appearance but certainly lacking in any kind …
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Posted by Jan E
from Portland, OR
on August 11, 2011
My back and knees ach when I get out of bed in the morning. I've had this mattress for about 6-months and it is sagging so badly that is looks like it's about 30 years old. Very, very disappointed. Plus the "underside" looks like it's not finished, and I found …
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Posted by Chad B
from Wathena, KS
on September 24, 2011
This is the worst mattress I have ever slept on. The matress is currently about a year old and so broken down we are going out to buy a new mattress today. We have turned the mattress several times in the last year. It got so broken down we actually …
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Posted by Timothy
from Hardwick, MA
on October 26, 2014
Went back to Sleepy's 3 times and each time got a bad mattress from this line. Carolina Mattress Guild makes lousy mattresses. After one month the mattress lost it's form,became lumpy,edge of mattress fell apart. I will be lucky if it lasts another year.The worst mattress I have ever owned …
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Posted by Debra S
from Saline, MI
on September 1, 2012
I can't sleep more than 10 min on my side, which forces us on our backs- and we both have apnea. Sleeping on your backs aggrevates apnea! I am VERY SORRY we bought this bed! We are shopping for a new one only 3.5 years after purchase, as I have …
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Posted by Jen L
from Paragould, AR
on September 18, 2012
When we bought this mattress set it was supposed to have a 30 yr war. and we were told that the full war. was good for 5 yrs then it would be prorated. We have had this bed for a little less then 4 yrs and in the middle it …
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Posted by Kerry K
from Kerman, CA
on August 8, 2012
DONT BUY UNLESS U LIKE WAKING UP WITH BACK PAIN!!!!!!!! We have had three come unglued on us with a ten year warranty and now the store is out of business where. We bought it from. And now we can not get replaced or fixed since store went out of …
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Posted by Andrea P
from Washington, DC
on May 31, 2015
It is supposed to be a firm matress and is totally the opposite. The springs dig into my back causing health problems. It feels like a fake matress, used just for decoration or something. For your comfort and health never buy this crap.
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Posted by Shane S
from Citrus Heights, CA
on November 21, 2012
I have owned a waterbed since 1977. This is the third mattress I have purchased meaning that the overall average mattress life has been about 12 years. The prior mattress that I purchased was a Naturalizer 100 in August 1988 for $69.95. That lasted until I wanted a firmer mattress …
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Posted by Kristi T
from Waterloo, WI
on September 18, 2011
I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help …
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Posted by Jerry R
from Corydon, IN
on February 16, 2010
Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.
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Posted by Sivan R
from Ocoee, FL
on April 18, 2013
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, …
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Posted by Christian B
from Bethlehem, PA
on April 23, 2013
We purchased a mattress, had major problems with it within the first month. The King Koil product that we purchase was manufactured in Florida by Dixie Bedding. Our Comfort Solutions product, King Koil Exquisit, was anything but exquisite as we observed major product defects within the first month of owning …
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Posted by John A
from Shawano, WI
on May 17, 2013
After several months of searching for the right mattress and going through two separate mattress returns with our furnture company, we finally settled on a Kingsdown Dual Mattress (meaning each side has a different level of comfort and support.) We absolutely loved it. Over and over again, we commented to …
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Posted by Clarissa C
from Richmond, VA
on May 21, 2013
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 …
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Posted by Mike D
from New Braunfels, TX
on May 29, 2013
I purchased a Serta, iComfort Genius, King Mattress and foundation on November 20, 2012. After four months the foam is soft, saggy and offers no support. Mattress Firm sells this bed as a firm bed which it was for a few months. I filed and paid $25.00 for an inspection,a …
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Posted by Andrew J
from Toronto, ON
on June 16, 2013
The foam elements shifted resulting in very poor support on the edges. As a result the mattress tends to constantly try to roll you out of bed.
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Posted by J W
from Dryden, ON
on July 15, 2013
I thought we had done our research. I thought this mattress would be a good bed for a long time. I started to feel the impression, the sagging, after only 6 months. It is about a year since we purchased the bed. I weigh no more than 130 lbs!! It …
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Posted by Deb P
on August 8, 2013
This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep …
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Posted by Darlane P
from Washington, PA
on August 10, 2013
the metal beading on the frame of the bed keeps breaking or sagging and MACYS says its NOT UNDER WARRANTY from the MFG and wont do any thing about This is the second time in 15 months and its is to have a warranty of 5 years They said u …
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Posted by Dina
from Frederick, MD
on October 27, 2014
I bought a the exquisite mattress and return the first one the smell of chemicals so horrifically strong. The store send a second one which smells less but the chemical smell is there. Please do not buy this brand of mattress.
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Posted by Robin S
from Los Angeles, CA
on August 22, 2013
I weigh 190LBS and my wife weighs 125LBS. After three months of use, there is a sizable cavernous difference on my side of the bed...like rolling down a slide. This shouldn't happen after three months.
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Posted by Pamala S
from Savannah, GA
on September 1, 2013
Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.
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Posted by E Q
from Danbury, CT
on September 2, 2013
I hate this mattress with a passion. I wake up with horrible back and neck pains. I bought a Carolina Radiant Firm mattress and boxspring in June and only after a few months it sagged. The bed inspector came to measure it and the results came back at 1 3/8". …
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Posted by Jan A
from Arvada, CO
on November 21, 2013
I have never had such buyer's remorse about a product I spent so much money on. I did thorough research before buying this mattress and at the time, did not see any negative reviews. Latex mattresses were highly recommended by multiple sources. We have owned this mattress for only 10 …
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Posted by Larry H
from Greenfield, OH
on December 21, 2013
Started out great but support declined rapidly. I have more back and neck pain from this bed now than I ever had before. Will never buy this brand or from this manufacturer again.
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Posted by Sophie
from Mansfield, MA
on July 2, 2015
My parents purchased this bed for me in 2011. It was really soft and comfortable at first but after a few weeks it left body impressions so I had to buy a mattress topper. Box spring squeaked at every movement and you could hear it throughout the house. Ultimately really …
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Posted by Barb N
from Webster, NY
on January 2, 2014
We have owned this King size mattress for about 9 months. We were happy with the mattress until it started to sag on both edges. We feel like we're going to roll out of bed. We call Jamestown Mattress and someone came out and looked at the mattress. No one …
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Posted by Karen S
from Aurora, ON
on January 7, 2014
I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a …
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Posted by Kathryn H
from Nashville, TN
on January 15, 2014
The first time I even sat on this bed, it was the most unusual feeling I have ever had in a mattress. It seemed to create an impresion and was difficult even to get up. I purchased this mattress for my guest room downstairs, hoping a new mattress would alleviate …
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Posted by Sue M
from Tonawanda, NY
on January 19, 2014
After 3 years, we have to go buy a new mattress. It is so uncomfortable, we cannot even stand it anymore. Huge "puff" of fabric towards the top middle, and sagging horribly in the middle. Our backs are killing us.
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Posted by Anna M
from Bloomington, IL
on January 31, 2014
This is the most awful mattress I have EVER slept on. After only six months it is starting to sag. The company will not offer a refund, or discount. They also will not cover it under any warranty because the sag has to be two inches deep. Of course, by …
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Posted by Irene
from Rocky Point, NY
on February 12, 2014
This mattress felt good in the store, but the one I received was much firmer. I was waking up with major pain in my shoulders. I tried various toppers until I got the right feel with a latex topper. It wasn't perfect, but it was good enough as this was …
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Posted by Del
from Levittown, PA
on February 17, 2014
We purchased our mattress less than three years ago. As soon as the warranty expired we started feel discomfort in our bed. This mattress has a resulted in me having severe lower back pain. Every morning, I have to sleep on the sofa for relief. When I move to the …
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Posted by Fred
from Birmingham, MI
on February 22, 2014
after 2 years there are two grooves in the mattress where my wife and I lay and its like sleeping in a bowl, terrible. We both wake up with back pain and are shopping for a new mattress asap.
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Posted by Ellen
from Smithtown, NY
on March 8, 2014
We have had it for only 4 months and it sags horribly. It offers no support at all. It is very uncomfortable. My husband wakes up with shoulder pain every morning. I spend half the night trying to balance myself so I don't roll into the sagging portions. It is …
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Posted by Evelyn
from Simi Valley, CA
on March 16, 2014
I purchased the Vera wang serta with the think pillow top in August of 2007. It sat unused for a year and the 1st night my ex and I slept in it I thought it was amazing. Then we got up. There was a whole body indentation in the bed …
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Posted by Caraline E
from Bel Air, MD
on April 2, 2014
Within a week of recieving this bed, the pillowtop started bunching up so that there was a raised ridge running down the center of the bed horizontally. Called Macy's and they sent me a new bed. The new bed came already bunched up at the very top! But the delivery …
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Posted by Lon
from Shreveport, LA
on April 2, 2014
The reviews led us to hope for a quality, comfortable, reasonably priced mattress without the salesperson blather. Initial quality was very good. Comfortable, apparently well made unit. Delivery was messed up/damage but customer service $adjusted for us. Unfortunately the body depressions grew rapidly and became uncomfortable. We come in at …
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Posted by Nicola
from Grass Valley, CA
on April 24, 2014
We have had our e-gel/ cool gel tech queen size memory foam bed for 18 months now. Deeply disappointed. First 10 months were bliss. Now the mattress sags. Yes we turn it every month. For the almost $1200 that we paid for it, I am bitterly disappointed in it's lack …
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Posted by Pat
from La Porte, IN
on May 2, 2014
This is the 2nd Serta Mattress we have purchased, The first was a pillowtop that lasted only 6 years (started having problems after the 3rd year) took us time to save up for the next mattress. The 2nd Serta Mattress was icomfort insight purchased in 2011. We both liked the …
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Posted by Kay
from Lake Saint Louis, MO
on May 26, 2014
We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep …
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Posted by Billie
from Deatsville, AL
on August 27, 2014
The king mattress was comfortable for about 2 weeks after purchase then indentions formed. I am a small person and I feel like I am sleeping in a hammock. My husband and I have a small hill in the middle of the bed between us because of the indentions My …
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Posted by J
from Katy, TX
on August 29, 2014
Bed has obviously dividits and area where the mattress just sunk in . This was apparent within two weeks of buying. There were oblvious sunken areas and crates reminded me and my teenage sons friends who laughed seeing it of the moons service
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Posted by Cathy L
from Athens, GA
on June 5, 2013
To be honest I should have refused the mattress upon delivery. PROBLEM 1: The mattress was significantly bigger than the foundation -the tag says Carolina Guild- and no matter how the three men manipulated the mattress it hung off on two sides. *I measured - 1 1/2" and up to …
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Posted by J M
from Georgetown, TX
on July 2, 2013
Then the seams came apart and the springs snapped. We couldn't afford another new mattress so for 5 years i spent in pain. When I moved out of the bed after tossing every 2 minutes I had enough. No pillow could help me. If it wasn't for the springs going …
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Posted by Joycee
from Crofton, MD
on July 17, 2014
I paid over $800 f/this mattress that only lasted 3 1/2 years. Not sure if this is an issue of memory foam or the company, but the memory of your body never goes away and you find yourself sleeping in a hole. My back and hip is hurting constantly. Wish …
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Posted by Mary
from Savannah, GA
on July 18, 2014
I bought this mattress in January of 2013. It is sagging a lot on the side of the bed that I sleep and it makes it very hard to get comfortable.
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Posted by Jesse
from Scottsdale, AZ
on July 20, 2014
Expensive, Huge "Crater" body impressions, Lumps developed, Store didn't want to take it back, Broke down extremely quickly. Appears cheaper materials for an expensive retail cost. Definitely not satisfied. Store gave me a really good price and was helpful when shopping but didn't seem to want to return the mattress. …
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Posted by Neila
from Saint Augustine, FL
on November 28, 2014
¡Look what happened to us! At ten months of purchase Simmons Melissa mattress plush firm, the mattress began to divide it, being half of the mattress more sunken than the other half. When my husband lies forms a hole in which I spend the night at the edge of the …
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Posted by Scott
from West Chicago, IL
on November 28, 2014
The bed had developed impressions for both my wife and I. We are not heavy, low bmi. Past year back has been bad and now we have figured it is the bed. The bed is bad and it should have lasted 10 years we got about a year from it. …
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Posted by Kristina L
from Clawson, MI
on August 10, 2014
We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a …
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Posted by Evan G
from Waterford, MI
on August 15, 2014
The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty …
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Posted by Ann
from Buckeye, AZ
on August 20, 2014
We paid a lot of money for this bed and it is the worst bed I have ever slept on. I wake up every morning and have to take an advil because my back hurts. There is also a lump down the middle of the mattress between me and my …
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Posted by Joshua M
from Columbus, OH
on August 22, 2014
i am now having this mattress replaced for the 3rd time under warranty. initial purchase was 6 months ago. after two months, the mattress would sag horribly and has been inspected and deemed outside of manufacturers specifications, and each time replaced. will continue this trend i'm sure until a new …
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Posted by Bristel B
from Lake Orion, MI
on July 29, 2014
I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle …
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Posted by Doug
on July 30, 2014
The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are.
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Posted by Sylvia D
from Detroit, MI
on August 1, 2014
This mattress and box spring were no good. The first set went back to the store because the mattress was sinking in the middle. The second started out good but they are not good either. They have the body print left in the bed and they are starting to sink. …
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Posted by Marie
from Trimble, MO
on August 26, 2014
We purchased a Symbol mattress in March 2013. After 3 month we experienced indents of 1 inch in the mattress were our bodies made contact. I contacted the manufacturer and was told the indents had to be 2 inches. I have never had problems with my back before, Since I …
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Posted by Joseph W
from Macomb, MI
on August 1, 2014
This mattress is not comfortable. I will tell anybody who will listen not to purchase it.
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Posted by Bennie H
from Southfield, MI
on August 1, 2014
We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed.
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Posted by Shannan
from Fairview Heights, IL
on August 4, 2014
About 3 or 4 years ago we upgraded to a king size Restonic mattress. At first it was wonderful! However, over the course of a year the mattress began sagging horribly (about 2 1/2 -3 inches). Weekends Only did a wonderful job of getting us a new bed. Well, here …
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Jessie B
from Detroit, MI
on August 5, 2014
I bought the floor model top mattress in the store I layed on it, it felt good, once I got it home one side of it was lower than the other side where people sat on it, I didn't fill all of that when the salesman put it on the …
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Posted by Jorge M
from Washington, MI
on August 5, 2014
I have changed this matress once afyer 6 months, and I am having the same problem again, it is like i am sinking, I called gardner white to have them change my mattess for second time but it doesn't meet de deformation spec, so I need to wait for more …
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Posted by Bradley H
from Center Line, MI
on August 6, 2014
First new mattress ever purchased. Would have chose something a little bit softer. I am not sure if paying more would have improved since this was my first new mattress ever purchased. I have had chronic neck and back pain and hoped the new mattress would help, but seems to …
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Posted by Kyle N
from Troy, MI
on August 6, 2014
This mattress was not what we thought we had bought when we got it home. This was already the second one from the store, we had returned it once for a softer mattress. Unfortunately the store only lets you do that once. So we were stuck with this one. We …
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Posted by Teressa W
from Oak Park, MI
on August 6, 2014
We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We …
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Posted by Jerry A
from Clinton Township, MI
on August 6, 2014
I have another, king size tempur-pedic, also purchased firm. it has become soft over time, but the warranty only kicks in if the mattress develops a 3/4 inch or more sag, and acording to the warranty, there is no help if it just gets soft. This new twin size got …
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Posted by Lindsay
from New York, NY
on August 7, 2014
Every morning I wake up close to tears, and say I am going to write a review, so I am finally going to do it. About two and a half years ago I convinced my now husband, that it was time to ditch our crappy discount, hand-me-down mattress we'd been …
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Posted by Richard
from Wellston, OK
on June 10, 2015
This bed is for people who want a very soft bed. It is not firm at all, which is why I love it. I absolutely hate a firm bed. It is listed as a medium soft, but it is really extremely soft. I am a large man (300lb plus, over …
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Posted by Nancy
from Hollywood, FL
on June 12, 2015
Oasis Resort Super Pillow Top by Sherwood Bedding: within the first year; mattress is shaped like a wedge with voided areas both at head and feet, thin long floating fibers come from the mattress, sagging up to 1.25" from body depressions with a lump in the center. No response from …
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Posted by Brandi
from Douglasville, GA
on December 17, 2014
The comfort level was somewhat deceiving. It seemed pretty comfortable when I laid on the bed in the store room. However, after sleeping a few nights on the quiet rain mattress I quickly realized it was way to firm for my comfort needs. I just expected a softer more comfortable …
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Posted by Tyrone
from Compton, CA
on October 30, 2014
We have 4 other Diamond mattresses that we have been very pleased with so it was only natural that we went looking specifically for a Diamond mattress. After the third night it began to sag. We went back to the store where we bought it and they contacted Diamond for …
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Posted by Joyce
from Enid, OK
on November 1, 2014
We had the mattress delivered about six weeks ago and it has never been comfortable. In the last couple of weeks a hill has formed in the middle of the mattress. It is poorly made. I called the company we purchased it from yesterday, but so far, no call back. …
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by William S
from Taylor, MI
on September 19, 2014
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
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Posted by Amanda M
from Riverside, CA
on November 5, 2014
We are 18 months into ownership and have a memory foam mattress that is sagging 1 1/2 inches. Way passed that 3/4 requirement for warranty claim. We have never been in so much pain in our lives. We wake up more tired than when we went to bed, numbness in …
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Posted by B
from Nanaimo, BC
on November 7, 2014
My back is killing me. 11 months in and the firmness has gone. My hip sinks into the bed causing a horrible back ache. I've resorted to sleeping on the floor, and that has helped.
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Posted by M
from Aurora, CO
on November 8, 2014
We paid a lot of money for the fancy advertising and repute shown in all the research we did, but this Dr. Breus bed did NOT hold up well at all. After about 4 months it sagged in the middle, and after about 6 it didn't spring back at all. …
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Posted by Robin W
from Carleton, MI
on September 18, 2014
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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Posted by Ron
from Kennesaw, GA
on July 13, 2015
I am now on my second bed in 7 years. The NXG 250 Simmons Bed. The sidewalls fail. They cave in. Both beds have done this within the first three years. It only happens on the left side. I only weight 204 so it's not like a weight issue.
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Posted by Ilir D
from Macomb, MI
on September 18, 2014
I wanted to return it. A guy came to measure how low is the mattress after this uses, but he didn't approved the return. Now I'm stuck with this mattress
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Posted by Crystal
from New Market, MD
on July 13, 2015
We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame …
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Posted by Constance B
from Warren, MI
on September 17, 2014
My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.
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Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
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Posted by John P
from Birmingham, MI
on September 16, 2014
The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
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Posted by Marle G
from Flat Rock, MI
on September 16, 2014
This mattress was replaced once within the first few months of having it due to sinking over an inch in spots. 6 months later there's a huge lump in the middle. I roll in this at night and now get horrible back spasms.This needs to be replaced again. HORRIBLE MATTRESS …
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Posted by Jyuric J
from Portland, OR
on November 15, 2014
Had it 8 months and wish I would have kept my old 15 year old Beautyrest. Sleeps about the same without the huge price
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Posted by Jodi
on September 3, 2014
Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing
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Posted by Tracy
from Marietta, GA
on September 7, 2014
This bed didn't last more than 3 years. At first it seems great but then breaks down quickly, with the no flip option you are out of luck. Loses support and creates increased pressure points,.. Very disappointed it wasn't cheap.
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Posted by Barbara O
from Clarkston, MI
on September 22, 2014
I am really quite dissatisfied with the long term comfort of this very expensive bed. It has an impression or valley on the side my husband sleeps on. For me, it is way too hot.
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Posted by Jeanne P
from Oklahoma City, OK
on September 23, 2014
My experience is much like the other reviews here. Back and hips hurt to the point of having to go through physical therapy. Store refused to help. Manufacturer denied a problem. Spend too much and now have to shop for something else in less than fifteen months. Disappointed. Mad. Pissed …
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Posted by Sherri
from Dayton, OH
on September 24, 2014
purchased bed 1 week ago....immediate increase in back pain--but my shoulders felt better ---hoped back pain would improve--IT HASN'T --and the store has a no return policy so I'm out $1,000 plus.....may have to sleep on the couch which is deplorable since I have a pricey bed I can't use. …
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Posted by T
from Fruitland, ID
on September 26, 2014
We have gone thru THREE Sealy mattresses in the last two years! VERY disapponted as I purchased a king size Sealy over 20 years ago and it lasted! Poor that you can no longer flip the mattress over anymore! Have a new mattress coming next week and hoping that it …
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Posted by Mary C
from Southfield, MI
on September 26, 2014
The mattress is wearing out and I am a relatively small size (less than 130 pounds), it started to sag in less than 1 year.
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Posted by Wendy
from Castleton On Hudson, NY
on October 5, 2014
At first this mattress was comfortable. That didn't last long! I have a huge hump in the middle of the mattress. Big bulges throughout. My husband who weighs 195 has a massive concave on his side of the bed. Don't buy this mattress!!! BIG DISAPPOINTMENT.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by Stokes M
from Mount Vernon, OH
on October 9, 2014
We bought a kingsdown mattress. I noticed that one side seemed slanted and I felt like I was rolling off the side. We had a inspector come out from Kingsdown who indicated that the bed was in fact 1" lower on one side of the bed. You can actually see …
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Posted by Michelle
from Bella Vista, AR
on October 10, 2014
I had to sleep on this mattress for a week when we rented a condo at the beach. The so-called pillow top was non-existent, when you sat or laid on the bed the wire edges and springs stuck out of the sides of the mattress and boy could you feel …
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Posted by Michelle L
from Oakland, MI
on October 11, 2014
I feel we got a lemon mattress. It started to sag in less than a year and keeps getting worse. Already put a piece of wood under it.
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Posted by Kim
from Saint Petersburg, FL
on June 16, 2015
We had this bed for about 1 1/2 years and had to use our warranty because it broke down so badly. You could see just by looking at it where it was breaking down from us sleeping on it. We opted for getting a Serta this time and are very …
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Posted by Jackson L
from Lethbridge, AB
on October 12, 2014
First I bought the bed around 3 months ago (i wouldn't write a review before it really got some use) they seem comfortable in the store (why i bought it) but after just 3 months of use, both the pillow top and springs have compressed and have impressions...... you are …
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Posted by Carol
from Lugoff, SC
on October 13, 2014
The mattress is horrible. Sinks in. I turned the mattress just as I was suppose to do but never helped. Don't waste your money.
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Posted by Ken W
from Bixby, OK
on October 17, 2014
I bought this mattress to replace one that was still very comfortable but my late wife passed away on it in her sleep. The first few nights it was sort of stiff and I figured it would settle in. That didn't happen, what did happen was sagging in my body …
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Posted by Vern
from Newnan, GA
on October 22, 2014
Here's another testimony to the poor quality of this mattress. Within a couple of months of purchasing it (King size) we had 2 hammocks with a large hump down the middle of the bed. When we contacted the store, we were told the sag was not great enough to warrant …
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Posted by Krishna S
from Detroit, MI
on October 23, 2014
This bed was suppose to be an extra firm mattress but it turn out that less then a few months after use, it started to sag. I wish I could get my money back because it is painful to wake up every day in this garbage. I will never buy …
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Posted by Mary
from Newhall, CA
on October 25, 2014
The bed for great for about 6 months then it starts to give in to much for my spine and I wake up with low back pain and hip pain. It doesn't give enough suport and I bought the firm memory works bed. So disappointed I can't find a bed …
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Posted by Cindy
from Dallas, TX
on November 30, 2014
I have only had this mattress 45 days but after less than thirty days I noticed humps in the center of the king mattress as if the stuffing moved out from under me and into the center of the bed. I have a considerable shallow area where I sleep and …
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Posted by Barb
from Trenton, MI
on December 5, 2014
King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than …
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Posted by Michelle
from Henderson, NV
on December 18, 2014
This is the worst bed I have ever slept on in my life. It's horrifying to sleep feeling like you will fall off the bed especially when you are 9 months pregnant. My entire pregnancy was full of pain due to this horrible excuse for a bed. It has huge …
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Posted by Mark K
from Murrieta, CA
on January 5, 2017
I'm concerned the mattress won't hold up just after a few months there are areas that it sags. Also the delivery truck spilled oil on my driveway and the company promised to clean it up but never did. WE are considering returning the mattress.
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Posted by Whitney
from San Anselmo, CA
on December 23, 2014
So, my husband and I purchased the 3 inch mattress topper from a local store where they just sung the praises of Latex Bliss. At first I was in total heaven. It was the most comfortable thing I've ever slept on. When we've had housesitters stay, everyone comments on how …
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Posted by Tracey
from Catonsville, MD
on December 25, 2014
Looking at the warranty it only seems to cover impressions but I just had this delivered on November 11 and one side is already is already coming out about 2 inches beyond the stitched cover. It is not as comfortable as it was a month ago. I had my last …
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Posted by Mary K
from New Ulm, MN
on December 26, 2014
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
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Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
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Posted by Kerri
from Lawrence, MA
on December 27, 2014
I wouldn't even put this matress in a guest bedroom. Just disappointed the quality of matress by. Well known company
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Posted by Scott
from Shawnee Mission, KS
on December 27, 2014
Our King Size Moss Creek Pillow top mattress has been awful. It forms deep sleep impressions after 1 year and that makes you feel like you are sleeping in a valley. Unfortunately Moss Creek's warranty process hasn't been helpful in returning this mattress (no response) after 2 claim entry's online. …
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Posted by Kate
from Sun Prairie, WI
on June 18, 2015
I have had significant low back pain since owning this mattress. Initially is was fine but after a period of time, it was all downhill. I have a great night of sleep elsewhere and dont wake up stiff. With this bed I do. Im a side sleeper and it seems …
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Posted by Crystal S
from Grand Prairie, TX
on June 18, 2015
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the …
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Posted by G
on December 28, 2014
I bought this mattress for my parents guest room 6 years ago. My wife and I have used it for a total of 120 nights. In that time it has lost all support and has deep body impressions. It was supposed to be a firm mattress but provides almost no …
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Posted by Ramona
from West Monroe, LA
on December 28, 2014
The quality of the material in the box spring is poor. It makes THE WORST sound ever with ANY movement. I did get a replacement; but it is WORSE than the original. I feel CHEATED!!!!!
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Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
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Posted by Lee
from Queensbury, NY
on June 23, 2015
So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed …
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Posted by Jessica
from Coram, NY
on June 27, 2015
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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Posted by Jeff
from Belchertown, MA
on May 3, 2015
We bought from a local store. The mattress was good for 2 years or so. Before the third year ended we had large holes where we slept and we are average weight. Symbol dismissed us saying there was no warranty for comfort. The holes after two plus years on a …
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Posted by Jane
from Baton Rouge, LA
on May 3, 2015
This mattress was great for about 6 months. After that, it started to go downhill. I have had the mattress for 3 years, and it has body indentions. The thing is getting more and more miserable. I will have to buy a new mattress soon. A mattress that sells for …
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Posted by Tom
from Brick, NJ
on May 11, 2015
Before you purchase an Eclispe Mattress and foundation check with the Better Business Bureau (“BBB”) of New Jersey you will see Eclispe Of New Jersey Eclispe International has received a “F” rating, the lowest rating the BBB gives to a company. It is my understanding the “F” rating was given …
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Posted by E
on May 14, 2015
Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re …
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Posted by JO
on May 17, 2015
Mattress looks good, but the center is bulged up, and we feel like we're falling off the edges. Expensive mattress. Huge disappointment.
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Posted by K
on May 27, 2015
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
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Posted by Sheila
from Heathsville, VA
on May 27, 2015
I have 2 3.5 inch dents in the mattress, and our backs are killing us. No help from company, an unfortunately we don't have money to replace right now. Horrible mattress!!
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Posted by Ron
from Harrah, OK
on December 27, 2014
I wish I had spent more money and gotten a much better mattress, one that would hold up longer than 6 months. You get what you pay for....
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Posted by Lisa
from Bloomfield, NY
on January 11, 2015
The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was …
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Posted by Sara
from Tarawa Terrace, NC
on January 11, 2015
Customer service was bad but the product is even worse. I spend close to $5000 and I have had sleepless night and back issues ever since. 2 1/2 years later I have to look for another bed because I can't take it anymore. My husband wakes up with back pain …
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Posted by William
from San Gabriel, CA
on January 11, 2015
At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at …
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by Peg
from Helendale, CA
on January 16, 2015
This bed started to fall apart after 3 months. As the last review stated it sags. It feels as though you are sleeping in a gully of 10 inches deep by the middle of the night and you have to literally fight to get yourself out of the deep depression …
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Posted by Chara
from Ocean Springs, MS
on January 20, 2015
The mattress seemed fine and gave us support until after the 30 days was up and then it started sagging where we slept. Yes, we rotated the mattress but it sags bad and we spent over 3,000.00 for it so its not like we can go out and invest in …
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Posted by Ronald
from Virginia Beach, VA
on January 21, 2015
Wife complains of backache every morning. Developed body impressions shortly after purchase despite rotation and flipping.
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Kan
from Reno, NV
on January 26, 2015
Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse …
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Posted by Pat
from Moss Point, MS
on May 28, 2015
This bed felt good when we tried it in the store. Had it less than 4 mo. and it is already showing impressions where we lay. My husband and I are small people, this should not be happening. The store is sending out another mattress. I have 2 other family …
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Posted by Kathy M
from Athens, AL
on June 27, 2015
This was a relatively expensive mattress and we thought it would last and be supportive. Within a few nights we were both aching but thought it would just take some getting used to as we were transitioning from a sleep number bed. This was a huge financial mistake. We have …
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Posted by Marvin
on February 3, 2015
I used to work at Sears , selling among other things mattresses. I know exactly what warranty requirements were available and provided to Sears associates and customers. Mattress warranty information consists solely of a specified a period of time and extent of defect required for a warranty claim. PERIOD. I …
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Posted by J D
from Arroyo Grande, CA
on February 5, 2015
This bed has a good written guarantee, but the company has their own description of what unacceptable means. The bed has a large hump in the middle about three inches high, separating man and wife. The company says this is natural and not to be an issue. They refuse to …
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Posted by Georgia
from Prescott, AZ
on February 7, 2015
We sleep in two troughs. There is a big hump in the middle of the bed. It has been that way since day 1. We are tall, slender people, not overweight. We paid around $1200.00 and it certainly was not worth it.
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Posted by John
from Austin, TX
on February 11, 2015
the problem with this bed is how it breaks in. When you first get the mattress, it is a tad firm and over a few months softens up. ok, so far so good. The problem is that after a year of use, the area where you normally sleep is super …
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Posted by Amy
from Raleigh, NC
on February 12, 2015
My husband and I purchased this bed just as we were moving into our new custom built home, specifically constructed to minimize my allergy sensitivities. We liked the natural materials and chemical free sleeping idea. But, a little over a year later, we've finally realized the mattress is to blame …
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Posted by Donna
from Sylvania, OH
on February 16, 2015
Bought the bed 10 months ago and it already has a sag that is almost 3 inches and in some areas it is even worse. Took some time to have the complaint reviewed but it was approved...That was a MONTH ago and I'm still waiting for a new mattress. I'm …
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Posted by Kristy
from Paradise Valley, AZ
on February 17, 2015
We went against our better judgement and purchased from Ashley. We figured that by spending $1600 we would be happy with our purchase. Almost immediately, my husband was complaining about back pain and not sleeping well. We have tried to keep it to allow a break in period but at …
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Posted by Norma
from San Jose, CA
on February 17, 2015
This mattress will swollow you whole! If your lucky enough to get out of the hole after hoisting yourself up and straining your shoulders, you will roll out onto the floor as there is zero edge support. This was not fun as a child and dangerous as an older adult. …
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Posted by David
from Fort Wayne, IN
on February 18, 2015
Didn't have any problems with the mattress, until... After only 2 years the corner seam started leaking badly !!!
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Posted by Elaine
from The Dalles, OR
on February 18, 2015
We bought the original bed in Sept of 2013. The biggest selling point to me was the adjustable factor. I have to sleep with my head elevated, and this seemed to be able to get me into a bed again. We bought the split king model as my husband likes …
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Posted by Tom B
from Rockford, IL
on February 19, 2015
Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
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Posted by Joni M
from Lakeland, FL
on February 21, 2015
This bed has no support. It sags like a thirty year old throw away!!!!!
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Posted by Michelle
from Raynham, MA
on February 22, 2015
we bought a king size and the bed had terrible body impressions in it after 6months you could hardly roll over because it was like trying to roll up hill. My husband and I are not big people and only sleep 6 hours a night. There was no support after …
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Posted by Tammy
from Dawsonville, GA
on February 23, 2015
I paid exactly 1695.00 for this set and I was dissatisfied upon delivery, it had a large bump from being stood on edge while the frame was being assembled but I was told it would fall out, not still there. company refused to replace it. The cool max I like …
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Posted by Stacey
from Ely, NV
on February 23, 2015
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated …
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Posted by Karen M
from Bradenton, FL
on February 24, 2015
We purchased a $1,00.00 mattress and box springs sold as a King LE Summerville EF Mattress a year ago. In the first 6 months the mattress sagged, I rotated the mattress occasional when I washed our mattress pad. Soon I noticed my husbands side of our mattress was sagging. He …
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Posted by Joyce
from Walterboro, SC
on February 25, 2015
This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back! This site would not …
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Posted by Wayne
from Hot Springs National Park, AR
on February 25, 2015
Cheaply constructed, doesn't hold up, factory offers zero warranty assistance, refers you back to dealer so they can try to sell you another one under the guise of a prorated warranty.
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Posted by Lana
from Latham, NY
on February 26, 2015
Loved it for the first year, but then comfort declined. Surface material ripples and bubbles. Edges collapsed. Original support completely gone. Now in year 3, I'm desperate for a new mattress. It was a sale bed, "really good price"...but you get what you pay for.
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by Elaine D
from Lakewood, WA
on June 27, 2015
my mattress 1800$ just for the mattress in 3 years has significantly sagged i paid them 35$ to come out and see it the guy in front of me measured a sag of 7 inches deep into the bed and 4 inches high. when they came out he took some …
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Posted by Angela
from Orlando, FL
on June 29, 2015
I have had this bed only a few months and it seems like its sinking in the middle of my side already . The bed seems like its higher in the middle and the other side seems perfect because it doesn't get used. When I first got it my back …
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Posted by Rajesh
from San Antonio, TX
on July 14, 2015
The mattress did hold up good for the first couple of months but as the 3rd month started we started feeling that the mattress was not coming back to its normal height after we would get out of the bed. Called rooms to go and they sent a technician who …
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Posted by Michael
from Traverse City, MI
on March 4, 2015
We were sold a memory foam bed six years ago. The sales man recommended capitol. We trusted this gentleman and have regretted it since. It started out ok....ended up with two valleys and one hill. What I mean by this is where I lay, where my wife lays had a …
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Posted by Tropicana
from Montreal, QC
on March 5, 2015
Do not get into buying any trump mattress, first week was good after I was in pain sleeping on this mattress. Wen two people sleep on this we tend to slip towards the middle. Awful collection. I went through so much stress, I wasn't told if I change my mind …
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Posted by Irene
from Bel Air, MD
on March 10, 2015
I spent $1000 on a spring air mattress expecting it to help me sleep better and last LONGER THAN A FEW MONTHS.I've tried to have them replace it but they tell me that almost an inch sagging in the middle is normal body impression after only A FEW MONTHS. They …
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Posted by Leah
from Kountze, TX
on March 16, 2015
Bought 1 year ago, started noticing body impression "sagging" within a few months. Waking up though the night with hip pain, so now in search for another mattress. Grrrrrr!
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Posted by Morgan
from Spring, TX
on March 22, 2015
Worst mattress I ever slept on. Owned for 3 years and 3 weeks and it was so uncomfortable that I replaced it. Strongly do not recommend this mattress!
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Posted by Heather
from Ayden, NC
on March 23, 2015
I am now working on getting my second mattress replaced. The mattresses have been horrible and the lack of sleep and body pain is not worth it.
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Posted by Meg
on March 23, 2015
We paid a fortune for this mattress and almost immediately it began to get huge divots on both sides of the mattress. I could barely dig myself out of the hole to get out of bed. It was so unbearable I flipped the mattress over (it is not flippable!) and …
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Posted by Kevin V
from Decatur, IL
on March 25, 2015
Bed was great for the first 6 months, then it started sagging real bad. Called sealy and they said it had to be over 1 1/2" to be bad, ours was just over a inch so they said that was normal. So now we have abed with craters in it …
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Posted by Chiropractors W
from Vestal, NY
on March 26, 2015
we have a king and it looks like a 600lb person has slept on each side. no support we hurt all the time and for 1800.00 it should be much better but since we didn't buy the extra warranty we are screwed out of a good nights sleep. time to …
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Posted by Missy
from Tillamook, OR
on March 30, 2015
We bought this bed in 2012 and the first year was great. The mattress was comfortable and we felt like we made a great purchase. But a few months later the mattress started to dip on both sides which has gotten progressively worse. The dip was more prominent on my …
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Posted by Len
from Fonthill, ON
on October 11, 2014
Had this bed for just over twelve months. Bed keeps getting softer with one side worse than the other. Developed a hard ridge in the middle which does an amazing job of keeping you apart. Best bed for birth control ever made!
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Posted by Michael
on April 6, 2015
The mattress is 9 months old and has over two inches of sag (as measured by company tech) on both sides. My wife and I are not big people so this is unexpected. Definitely not worth the $1379 purchase price. We will see how good the non pro-rated 10 year …
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Posted by Anna
from Montreal, QC
on April 7, 2015
I bought the Kingsdown in June 2010, within months it started sagging. Now the seams are spitting open. Called customer service, I was told that the fabric is not under warranty, I tried to explain to them that it's not the fabric, but the seams are coming apart. I was …
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Posted by Ashley
from Raeford, NC
on April 11, 2015
I recently contacted the retailer I purchased the mattress from and told them about the issues that I was experiencing and was informed that since the company was going under they weren't honoring the warranty that the company offered or the warranty that they offered as well!! I referred many …
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Posted by Wayne T
from Resaca, GA
on April 13, 2015
We got our bed on Feb.14, 2015, at American freight in Rome ga. We were assured the bed was " guaranteed for 10 years".We had slept on it less than 2 WEEKS before I began to notice the sag on each side where my partner and I had slept. I …
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Posted by Beegee
from Jacksonville, FL
on April 21, 2015
This bed started off wonderful then I start having pain in. My side and in my legs sometime I just sit on it and have pain in my behind I think the bed is awesome for sleeping ive slept better then I ever slept but I wake up in so …
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Posted by Carolyn G
from Rocky Point, NY
on July 15, 2015
I should have sent it back from day one. The box spring which supports the mattress is poorly constructed. It got very noisy very quickly. It was a shame because the mattress was comfortable. I just couldn't hear the creaking of the box spring for one more minute!
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Posted by Lisa
from Angus, ON
on July 17, 2015
The bed was comfortable for the first few months. Then we noticed sagging and body impressions. We had the bed inspected and replaced after owning it for only 15 months. After 15months of use the sagging was the same as the bed we replaced after 10 years. Wished we had …
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Posted by Scott B
from Edmonds, WA
on July 15, 2015
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want …
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Posted by Patrick L
from Spanish Fork, UT
on July 15, 2015
The very worst bed I have ever owned, my wife has to see the chiropractor now. Seriously the worst
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Posted by Jennifer B
from Arvada, CO
on July 15, 2015
Bed impressions from body weight appeared very quickly and do not go away upon turn mattress. Would not purchase again
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Posted by Percy V
from San Luis Obispo, CA
on July 15, 2015
When I first ordered this mattress, I got it with the box spring as a set. However, the box spring wouldn't go through my stairs up to my room so I had to return the entire set and re order just the mattress. It would be beneficial to must costumers …
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Posted by Kevin W
from Wilmette, IL
on July 15, 2015
Loved this bed, then pretty deep impressions after 2-3 months. Also cannot turn over. Pretty disappointed for the money I paid.
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Posted by Margaret
from Castro Valley, CA
on August 2, 2015
This is not the company you want to do business with. Check out their competitor first. Look at Tempur-pedic and Saatva , you’ll be glad you did in the long run. They got the best reviews. Pls check Consumer Reports on buying a new mattress. The mark-up is huge as …
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Posted by Ray
from Hollywood, FL
on July 29, 2015
it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an …
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Posted by Heather P
from Hermosa Beach, CA
on July 30, 2015
No support for back- i'd wake up with horrible back pain- no support when rolling over on side- mattress would sink under my 140 lbs ( so not an obesity issue) and not conform to my body at all- left weird gaps with no support- floor was more comfortable- my …
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Posted by Reza B
on July 30, 2015
I bought this mattress for Ultra Firmness////It held up to its name maybe 3-5 weeks,,,than started sagging..its absolutely waste of $$
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Posted by Sandra B
from La Center, WA
on July 30, 2015
I weigh 160 lbs and am 5'9". I have a bulging disk. When I lay on my left side the mattress sinks in by my hip and causes the bulge to be pinched and leaves me with excruciating pain. It is not quite so bad n my right side but …
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Posted by Marc S
from Carlsbad, CA
on July 31, 2015
We have had the mattress for over a year now...it started out really comfortable, but in the last few months my body has created a deep impression on my side.
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Posted by Sharon
from Federal Way, WA
on August 5, 2015
Starts to sag in less than a year and being a that it's a plush bed it's hard to see the sagging but you can definitely feel it. Horrible bed if you plan to keep it over a year, LOL, and terrible for price since it doesn't last a year.
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Posted by Trish
from Sunnyvale, CA
on August 6, 2015
the bed was a dream, and then it wasn't... I paid almost 3k. I went back to the store, the sales person told me they went out of business about 6 months after I purchased it. what happened to the great warranty!!! they could not help me.
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Posted by Andrew
from Minneapolis, MN
on August 7, 2015
Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It …
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Posted by Christy
from Charles City, VA
on August 8, 2015
We hate this mattress. This is the second one. We exchanged the first one as it went bad. Now we need a different kind of mattress as this one kills our joints and back. We cannot get a good night's sleep on it.
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Posted by Vera
from Roswell, GA
on August 11, 2015
We bought the mattress on 5/20/2014 and noticed as early as 12 months later that the bed had 'dips' in the mattress where I sleep. I am not a large, heavy person and still the mattress has shown significant deterioration. I plan to follow up with Macy's today and hopefully …
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Posted by Gregg P
from Cape Coral, FL
on August 23, 2015
Bought new Stewart & Hamilton Perfect Care 4000 series Queen mattress May of 2013. Had to have the mattress replaced a year later, due to sags and sides giving out. Just had it replaced again for same reason just a little over a year later. We are not huge people, …
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Posted by Tricia
from Philadelphia, PA
on August 24, 2015
This mattress caved in the middle after six months but the warranty only covered over three inches of sinking. So, here I am stuck with a mattress that is sunken in the middle and any fitted sheet crumples in the center causing skin creases all over my body. I think …
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Posted by Dorjean
from Chesterfield, MO
on August 24, 2015
This is the worst bed I've ever owned! From the beginning, the mattress couldn't hold air on one side of the bed, always had to refill it daily. Customer service was no help with the problem, they said to place a cap on that side of the bed so that …
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Posted by Sarah
from Belle Plaine, MN
on August 26, 2015
The sides collapsed in less than a year. The bed looks like a hammock and I wake up every day in horrible pain. The bed squeaks so loud with the slightest movement. We are not heavy people either (135 & 160). Biggest waste of money we ever spent.
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Posted by Nick
from Bellaire, OH
on August 27, 2015
My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two …
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Posted by Niecy
from Fort Oglethorpe, GA
on August 14, 2015
I purchase a set of mattress &box spring all most 3 yrs ago & now they are coming apart from the springs and in the middle of the bed has a dip. But they going to tell me it's not a manufacturer defect don't under stand y not w springs …
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Posted by Tracy
from Fairfax, VT
on August 15, 2015
The bed seems great when you first get it, but quickly stops working the way is says it should. Five years in and the sides are broken down and it sagging everywhere. Purchased this bed because it was more expensive, suppossed to be of excellent quality and longevity, but has …
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Posted by Luis A
from Garfield, NJ
on August 17, 2015
the bed after 13 -15 months started to go flat on one side I called customer service they send a tech and tech claims nothing wrong with the bed but it is defected suppose to have warranty but I guess they just don't want to fix my problem one of …
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Posted by Carl C
from Madisonville, KY
on August 17, 2015
This mattress does not hold up to any standard of mattress expectation. It quickly developed deep valleys and is very uncomfortable. It also is impossible to find the length of warranty on it. Avoid it if you can.
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Posted by Robert
from Saint Augustine, FL
on August 19, 2015
I have several herniated discs in my back and suffer through a good night's sleep. My old Tempur-Pedic was great except it would get hot and certain extra curricular activities were difficult due to the sinking. When it finally reached it's due age I decided to try something new. After …
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Posted by Kelly B
from Bonney Lake, WA
on September 1, 2015
This bed is super hard, except for the immediate dip that occurred and has stayed there since the first night. Don't buy this bed
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Posted by Mary D
from Perry, GA
on September 1, 2015
The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and …
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Posted by Susan
from Miami, FL
on September 3, 2015
We have been very disappointed with the Sterns & Foster Lily Rose mattress. We notice the sagging less than a year after we got it (I only weigh 115 lbs). it is like sleeping in a valley. I would not recommend this mattress. It is very expensive and you cannot …
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Posted by Amanda
from Bowling Green, KY
on September 3, 2015
I bought this bed because the price was right and it felt plush. I have slept on it for about a year and a half and it already has a body impression. It's ok if I sleep alone, but when my partner is in the bed with me it sags …
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Posted by Megan
from Melbourne, FL
on September 7, 2015
However it didn't take long for my body indentation to form it feels like I am left sleeping in a while I am 165 lbs so I don't think this bed after such a short amount of time should leave an indention!! there is no obvious body marks when you …
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Posted by Cindy
from Lexington, SC
on September 7, 2015
Rooms To Go was gracious to exchange my Therapedic Crescendo for another one just like it because it started sagging in the areas we lay after six months. We are of average weight. Now, I have to call the service rep to come out again and measure the dip. Hopeful …
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Posted by Pamela
from Cabot, AR
on September 7, 2015
Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!
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Posted by Andy
from Calgary, AB
on September 9, 2015
We loved the bed when we first got it but it has become much softer and less supportive over the 2 years we have owned it. We are thinking that we are gong to need to replace the mattress soon even though it is only two years old. Disappointing!
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Posted by Sonia
from Ventura, CA
on September 9, 2015
Have had 9 months. Contacted Custer service, they do minimal and I have to do all the follow up. Do not return calls. Save your money and pay more for the real deal. Husband has bad back, very disappointed after this investment no relief for him. Wish I had done …
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Posted by Laurea
from Hastings, MN
on September 10, 2015
Bought the mattress end of 5/15. Have had replaced 2 times. Each mattress sags in middle. No support. This mattress is now doing same. End up with back pain and can't sleep well. Horrible mattresses. Font recommend at all.
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Posted by Sharon
from Friendswood, TX
on September 10, 2015
First 60 to 90 days fine. Now every night getting worse fast. Waking all night with back sore, legs are tingling, sleeping on couch or other room for a good night sleep.Have to climb up over edge support to crawl out of bed. Not happy at all with this product.
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Posted by Beth
on September 11, 2015
I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down …
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Posted by Jill
from Fort Lauderdale, FL
on September 13, 2015
I never write reviews, but this was worth sharing. The bed was so comfortable the first night, but within 3-4 months I noticed that my side was sagging. I tend to sleep in the same spot on my side, but I am 120 pounds, so that is likely not the …
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Posted by Diana
on September 15, 2015
Sags in middle. Store doesn't care
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Posted by Melissa
on September 15, 2015
In 9 months we started noticing sagging. I have my own sag spot and my husband has his own and there is a massive lump in the middle. AFTER 9 MONTHS!! Purchased a 5 year warranty through the brick and NOPE. It's not sagging enough. Are you kidding me? How …
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Posted by Sleepless I
from Gig Harbor, WA
on September 22, 2015
This is my second Sealy mattress within a year. The first one was a cheaper model King. It started sagging right off the bat. We replaced it (JCPenney is great about handling this) with a much more expensive (double the price) Sealy mattress, the Noranda. It started sagging right away. …
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Posted by Amy
from Snohomish, WA
on September 25, 2015
I do feel bad writing this review but I really can't take the pain any longer. Now my husband says he has had pain since we purchased the King Luxury Firm but chalked it up to age (49). He really doesn't complain much but today woke up with terrible lower …
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Posted by Cathy S
from Lake Mary, FL
on September 28, 2015
This is the absolute WORST mattress that I have ever owned, and was not cheap either. It sinks in the area where you lay and the outer area is the only part that stays firm. I only weigh 115 lbs and am the only person to ever sleep in this …
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Posted by Krista
from Cincinnati, OH
on January 9, 2015
We purchased this mattress 6 years ago and was told we have a 10 year warranty on it. Come to find out its a 3 year warranty after i took the time to email the pictures and measurements and was denied a new bed. So sears lied just letting anyone …
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Posted by Jason
from Chino, CA
on February 23, 2016
Bought a new mattress in 2016 because my blu-tek polar felt like it was 10 years old, saggy and lack of proper support. When I checked the tag I was surprised that I actually bought it in 2012. For $2500 it should have lasted much longer. Better off buying a …
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Posted by Marylou
from Racine, WI
on March 23, 2016
Our previous mattress (Verlo) lasted over 22 years. This Serta mattress we thought would be a nice upgrade. After 2 (TWO) years it was MUCH worse than our 22 year old mattress. It is almost 3 years old now and we can't use it at all. Please don't waste your …
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Posted by Shawnda
from Canton, OH
on March 6, 2017
When I first got the mattress, I slept well, but it didn't seem to last as long as the pillowtop innerspring mattress we had before.
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Posted by Michael C
from San Francisco, CA
on February 20, 2019
Generally very happy with purchase and the sleep quality I am getting. However I am surprised at the sinking the center of the mattress has shown over such a short period of using the bed ~1-1.5 years, considering I’m not a heavy nor large person. Have recently started sleeping towards …
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Posted by Rafael
from Calgary, AB
on March 10, 2017
Matrix is bended and we will claim warranty to switch to another brand. Very expensive matrix and very poor quality
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Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
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Posted by Bryan
from Thousand Oaks, CA
on September 27, 2017
The bed is literally falling apart. The foam "springs" have completely failed in an area over 1 foot by 1 foot and also completely failed at the edge. With even 2 pounds of force, the bed sinks in 3-5 inches. Support is a nightmare. First they just ignore you and …
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Posted by Lainey
from Philo, IL
on February 23, 2016
We have only had this mattress since October 2015. There is already a inch sag all the way across it. Serta will not warranty a mattress until it is 11/2 inch. We spent over $1200 for this mattress and had we known the quality we would not have purchased it. …
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Posted by hayley
from Toronto, ON
on March 6, 2017
I've had the mattress for less than 3 years and the centre is already sagging. I am a petite 130 pd woman - it wasn't me. The mattress is meant for back pain but seems to cause back pain to worsen. The mattress is also far too hard- circulation is …
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Posted by Rachel
from Deer Park, WA
on October 5, 2018
The fabric on top came loose and now has unmanageable wrinkles that we have to sleep on every night. Drives us nuts! For the price, should have gotten more than 2 years out of it. Very disappointed
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Posted by Gary
from Washington, IL
on March 20, 2017
I bought this mattress thinking it was one of the best, they( Mattress Firm) don't stand behind it and now want to charge me to have them come and check out the condition of it. They charge 25 to get an inspection packet?
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Posted by David
from Rome, GA
on April 9, 2017
The first six months I owned this bed were not so horrible as I was an otr truck driver and was not home very often to sleep on it. Now that I'm home every night, I'm learning what a horrible matteress this is. Never again will I purchase a memory …
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Posted by Jeannie
from Russellville, AR
on July 6, 2017
After 1 1/2 months a basketball size sink occurred in the mattress about 1 1/2-2" and had to have the retailer come and pick it up and pay off for us. He would not admit it was a faulty mattress which it was and therefore I will never buy from …
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Posted by debbie
from Carthage, TN
on October 25, 2017
bought this mattress at sleep outfitters had a hard time finding a bed comfortable for my back. so on my last exchange I asked what would be the best for my back troubles they recommended that the dormeo or the tempur-pedic would be the best to buy. I had slept …
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Posted by Alice H
from Carrollton, TX
on February 23, 2016
The mattress got lumpy and warped in 6 months. I will never buy this brand ever again! I spent around $600 bucks for a queen mattess that didn't last a year! This mattess is cheaply made and is a waste of money.
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Posted by Barbara
from North Royalton, OH
on June 29, 2016
Poorly designed. Edge and center collapased in about two years. Then I noticed Sealy quickly made major construction- design modifications to 'correct' the issues we have with this mattress - however, we are thowing away $$$$ to replace the mattress.
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Posted by Denise J
from Orange, CT
on November 9, 2010
I would not recommend this bed. It arrived with a broken motor. 1 year later the air controls broke down and now another year later the inner tube is leaking. The warranty says they repair or replace 100% however then they tell you that you have to pay shipping. $57 …
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Posted by J
from Newington, CT
on May 26, 2017
This was the worst matress I have ever bought! I had Simmons prior to this and it lasted more than 10 years. This mattress didn't last even 3 years. They do not stand by their warranty and blame the purchaser for defects. I am a side sleeper and had rotated …
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Posted by Sharon
from Syracuse, NY
on July 9, 2017
I have had this bed for under 2 years and I wake up every morning with a back ache due to a sagging hole that has developed where I sleep. I am extremely disappointed, especially since it cost me $1400.00. I am filing a claim to see what kind of …
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Posted by Madeleyne
from San Diego, CA
on October 1, 2017
I got this mattress about 2 years ago. When I first got it it was great, now it's so crappy, I can feel the springs, and sometimes I hear like stuff is breaking inside. The mattress feels so lumpy now (when I first got it it had some firmness to …
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Posted by Skip
from Draper, UT
on February 22, 2016
No stars! Seemed comfortable at first but has gotten steadily more and more uncomfortable. All my pressure points are back and the pain worsened the more I slept on it. Sleeps very warm. Tried to return but was just a few days outside the return policy. Staff very rude and …
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Posted by Katie
from Central Point, OR
on January 25, 2019
Started out ok. Was soft and comfortable then the sides completely broke down, terrible durability. Don’t waste your money
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Posted by Susan
from Rutherford, NJ
on May 9, 2017
We have owned this bed for 2 years this June. We only sleep on it 2 days a week as it is in our vacation home. After 2 years (at total of 208 days) the bed is totally collapsed.
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Posted by Mike
on April 6, 2017
For the first few years the mattress was wonderful but after 5 years we have substantial body impressions. My wife and I are not heavy people and we have rotated the mattress repeatedly over the years. When I contacted Zedbed they referred me to Sears where we bought the mattress. …
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Posted by John
from Saint-Philippe, QC
on August 31, 2017
when you have an issue with the matress... they find whatever excuse to not replace it... those matresses are a SCAM for the price... its sooo frustrating!
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Posted by Kathy
from Rochester, NY
on September 13, 2017
This Vera Wang mattress about four years old was not right from the start. I would have not kept this mattress if it were not for I had already did one comfort exchange. I can feel myself bottom out feeling the firmness of the springs in the mattress. The mattress …
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Posted by Shawn
from Covington, KY
on June 30, 2016
While I have been dealing with back issues since college, after having suffered an injury on my school's rowing team that has since contributed to the gradual deterioration of a couple of discs in my lower back, I have managed many comfortable nights of sleep in the 20 years since …
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Posted by Carol
from Cincinnati, OH
on November 21, 2018
The middle of the bed started bulging out and the lever system completely cracked, with a hard piece of plastic or metal poking out from the side. I made numerous calls to Robin and the owner of Strobel who completely ignored me. Finally after almost 1 year, I was told …
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Posted by J
from Fountain Inn, SC
on March 14, 2017
bought this mattress and thought it had a warranty but it does not include the comfort or support of the mattress and if you buy it you will love to hate it there is no pros to this mattress lots of money for one that did not hold up to …
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Posted by Sammy
from Beverly Hills, CA
on March 23, 2017
For the first year that I had this mattress, it was fine and was comfortable. However, suddenly after one year, a huge dent appeared in the spot that I usually get on the bed, and shortly after that the springs began poking through and becoming painful to sleep on. I …
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Posted by Angie
from Nashville, TN
on July 8, 2017
#americansignaturefurniture does not stand behind its products. F%$* federal law...I gotta a $1500.00 mattress that after 6 years is crooked, lumpy, bumpy and just plain out of shape. Bob the manager at Rivergate instead of quoting the law, you should have been trying to retain a customer. Oh and the …
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Posted by Sandy A
on April 29, 2019
I like the mattress but am disappointed in the mattress. The sides are broken down and there is a big lump in the middle. It is not old enough to need to be replaced.
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Posted by Brian
from Brooklet, GA
on March 23, 2017
Purchased this mattress due to price. When first purchased it, it was fairly stiff. Only after a year and a month of use, the mattress lost most of its stiffness, which is what I prefer. There was no sag however, but upon laying on it, it gave too much. I …
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Posted by Laura
from Filer, ID
on May 16, 2017
I've had this bed for a year now. I wanted to throw it out at 6 months. The side is leaning in and dips in the bed. Can't even move over you feel like your leaning. Very uncomfortable. There coming to look at it today. Hopefully they will take it …
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Posted by Kattie
from Martinsburg, WV
on April 3, 2017
I'm the princess and the pea character. I loved the mattress for almost 2 years. After that, there has been a sink hole in the center of the mattress. It is slightly noticeable to look at. My partner and I sink toward the center at night. Neither of us get …
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Posted by Peter
from Vancouver, BC
on April 24, 2017
I have owned this mattress for over three years; my wife and I are height weight proportional and in good shape. Took at least 6 months to break in and then seemed like a great bed. Unfortunately after that it continued to break in more and developed indentations and a …
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Posted by Judith
from Tuckerton, NJ
on July 8, 2017
The first 2 or so years it was pretty good support. The 3rd year it became less comfortable. We contacted the company and they said it was naturally going to have the impressions of the way you sleep in it. There was nothing they could do. We also told them …
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Posted by Christine
from Stuart, FL
on May 21, 2017
We wanted to love this late text mattress. But only after three years and I had enough impressions in it they were about 2 inches deep we had to replace it. City mattress gave us a very difficult time. They finally gave us a replacement. It has been eight years …
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Posted by Kay
from Muscoda, WI
on October 5, 2015
I was definite about wanting a mattress that could be turned. This is not what I got. This is the fault of the sales person (manager). This mattress is the most uncomfortable thing I have ever slept on outside of a campground.
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Posted by Evelyn R
from Cave City, AR
on October 7, 2015
Not satisfied at all feels lumpy and we can feel the springs.
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Posted by Joe
from Arlington, TN
on October 8, 2015
After having our bed for approximately 2 years it began to sag in the middle. My wife and I would literally be rolling toward the center of the bed. We called the store where we purchased the bed and they had someone come out and measure the "sagging"- they replaced …
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Posted by Piper
from Arlington, TX
on October 13, 2015
This 100 latex bed started losing its firmness after about six months. After three years, I can't get comfortable and have hip pain every night.
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Posted by Alexander
from Seattle, WA
on October 14, 2015
We purchased our mattress in June, to make the long story short- the Delivery team damaged the mattress, it took them about another 3 weeks to deliver new one, that in my opinion also was damaged...we had to pay total of 180$ for shipping returns. Several moths later we decided …
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Posted by Zoe
from Indianapolis, IN
on February 29, 2016
I got this mattress 2 days ago and I had noticed a slight dip in the middle after the first night of sleeping on it but it was way worse when I woke up this morning, I only weigh 100 lbs. I am trying to brush it off but when …
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Posted by Large
from Red Bank, NJ
on October 21, 2015
Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover …
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Posted by Judy F
from Yoder, IN
on October 24, 2015
About a year ago our motor went out. We called customer service and had it sent back. After not hearing from them A COUPLE OF MONTHS, we called them. We were told it was being tested. After several months I called and was told they lost it. Had no idea …
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Posted by René
on October 24, 2018
Our 10 year warranty wasn't worth beans on this 4 year old Eclipse Synthony. I started feeling the wires to the springs the stuffing was gone, I was lying on the coils. My shoulder, ribs, and hip ached. I called store for warranty information and was told if I sweat …
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Posted by P
from Glendale, AZ
on October 17, 2015
The mattress delivered does not feel like the mattress we tested in the store. The first night, we both agreed that it felt like an old motel mattress. The body impressions are huge and deep. It's like sleeping in a canoe. Any effort to sleep towards the center of the …
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Posted by Irene
from Rocky Point, NY
on October 29, 2015
I've consistently turned this mattress as advised by the retailer that sold it to me, but whenever I turn it to one particular position my back goes out. It's like a soft spot in the mattress that isn't visible and is therefore not covered under warranty. I'm forced to leave …
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Posted by Erin
from Stouffville, ON
on November 3, 2015
This bed is not supportive at all, and within 3 months of purcase was lumpy and sagging in the middle despite frequent rotation. Causes back and hip pain as difficult to roll over during sleep and you sink into mattress. Not recommended for anyone with back issues or who prefers …
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Posted by Wesley A
from Niles, MI
on November 3, 2015
I bought this mattress brand new. It has been about a year and it I am now certain I made a terrible decision for my wife and I. The mattress head area has two deep impressions where we sleep, our feet are higher than our heads ( by a lot …
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Posted by Reshonde
from Fayetteville, NC
on November 9, 2015
I was initially very excited when my husband surprised me with the new mattress, but after the first year the thread in the mattress began to unravel exposing the inside of my mattress also the mattress has began to break down support wise after only 2 years, we have to …
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Posted by Larry
from Hummelstown, PA
on November 11, 2015
We purchased this bed thinking it would be the answer to our sleeping problems. However after a short period of time we started to notice how we both felt like we were going to roll off the side of the bed. We have this mattress about 3 years now and …
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Posted by Bill
from Stillwater, OK
on May 1, 2016
Englander Indigo review. Pocketed springs with thick memory foam pillow top. I'm just shy of 3 years in and both sides of this mattress have had obvious body depressions for nearly a year already. We do rotate the mattress, but due to having pillow top memory foam on one side, …
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Posted by Carole
from Bel Air, MD
on November 17, 2015
Bed has no support on one side - submitted a claim - they denied - we were told they would replace if product is damaged - they really don't care
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Posted by Mary
from Los Angeles, CA
on November 30, 2015
I wake up with pain in my lower back, and during the night I wake up seven to ten times during the night trying to find a comfortable spot. Finally decided to spend the money on a Macy's Beautyrest. My advice: buy the best mattress you can afford. Skimping on …
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Posted by Roy
from Brentwood, NY
on October 24, 2018
A mattress needs to last more than 5 years and shouldn’t show serious signs of wear.
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Posted by Giovanni
from Saint-Leonard, QC
on April 9, 2017
Mattress was great for the first 8-9 months, then it started to sag and has many saggy parts on the mattress which is starting to become very difficult to sleep. Feels like there are unequal bumps under the mattress which gives no more support. Rotated it many times and its …
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Posted by Burl
from Warrenton, VA
on December 12, 2015
This bed was bought as Firm, its sure doesn't feel like a Firm mattress, it sunk down in the center after a few months, replaced it. Called back, same problem,. told to turn it every 2 months, this is Crazy...We Purchased this from a Dealer who has Local Fund Raisers …
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Posted by Sherry
from Ithaca, NY
on December 13, 2015
My husband and I bought this mattress two years ago. The edges already buckle down when it wasn't supposed to and it is very hot to sleep. Bad investment for us and was told it would help with my back problem. It has since made it worse.
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Posted by Beth
from Eden, NY
on December 15, 2015
Highly visible center sagging after only four months use by a 150 lb single sleeper. This mattress needs to be replaced after two years use. Very disappointed in the quality and construction. Purchased a Serta on the basis of mattresses at Hampton Inn hotels.
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Posted by Harry
from Titusville, FL
on December 17, 2015
Stay away from all beds made by Corsicana Bedding they do not stand behind their product! My bed has less than 2 months worth of use.
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Posted by Rich
from Fredericksburg, IA
on December 21, 2015
I believe the one we replaced was still more comfortable after more than 15 years than this one has been after 6 months
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Posted by Pat
from Philippi, WV
on December 22, 2015
This was a replacement for another Serta mattress that didn't hold up. After less than a year, this one is not much better. I guess you get what you pay for!!!
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Posted by Alison
from Panama City Beach, FL
on December 22, 2015
This mattress was amazingly comfortable when we first got it. We bought 3 for a vacation home that we have. Within 90 days, ALL THREE had giant indentations. We contacted RTG warranty - 2 are 1.5 inch depressed and 1 is 2 inches. They were nice and exchanged them, but …
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Posted by Beth
from Edgewood, MD
on December 29, 2015
This bed felt great when we first bought it and in less than 3 months it started to sag in the middle and I thought I was just imagining it. Well we called the corporate office after 6 months & they sent a bed inspector out. After reviewing his findings, …
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Posted by Norman
from Monroe, NC
on January 19, 2019
Not happy with this mattress. Was suppose to be a high end mattress but the inner springs are popping out the side and scratching our legs. To me the mattress is garbage.
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Posted by RL
from San Clemente, CA
on July 4, 2017
This mattress wore out almost immediately! Diamond customer service is a joke! Called customer service. They said we need to sleep in middle of bed to even out gully in mattress. They blame defeats on customers! The minute you start to sleep on mattress it breaks down. Have a few …
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Posted by Debbie B
from Garland, TX
on July 25, 2017
Purchasing another mattress after only 3 years. A piece of garbage.
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Posted by Russ
from Coos Bay, OR
on September 25, 2017
Expected a more durable mattress not one that develops impressions on each side for each sleeper.
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Posted by Jenn P
from Fort White, FL
on January 10, 2016
We have had this mattress for less than a year. It started out as a good choice but it took less than 6 months before we had body impressions. We are now looking for another one.
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Posted by Gwendolyn J
from Holiday, FL
on January 13, 2016
The salesman promised that I would not feel motion when my husband moves in the bed --- real feel is like sleeping in a water bed. The middle sags and causes me back pain. It's only good for a single person to sleep in because the second person really causes …
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Posted by Thomas
from Cocagne, NB
on January 14, 2016
After only 2 yrs, we need to change this Lennox king size Because you feel like sleeping in a hammock
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Posted by Nicole
from High Point, NC
on January 23, 2016
I bought a Twin Long i8 I believe while my husband was still alive to make room for his hospital bed. I slept OK on it but don't recall the major back pain I am in now. After he passed, I still fell inside the 1 year exchange policy and …
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Posted by Tiffany
from Saint Petersburg, FL
on January 27, 2016
Don't waste your money on the Perfect Care 3000! It started sagging where I slept after only a few months old. I'm only 140 pounds which makes it even more ridiculous. It creates awful pressure points and in under a year is already extremely broken down. It's visually wavy across …
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Posted by Dana B
from Sandy, UT
on February 2, 2016
It's just plain not worth the money, 2500 bucks. It sagged within months. The retailer and their inspectors are like the Government, they can't be trusted. The manufacturer just refers complaints back to the retailer, RC Willey in Murray, Ut. Don't take my word for it. Here's what the Mattress …
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Posted by Kaylah
from Jacksonville, NC
on February 4, 2016
This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so …
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Posted by Roben
from San Clemente, CA
on February 4, 2016
purchased Airloom bed in 2011 for 5K from Sit n' Sleep. 2015 it's sagging on one side. Went into Sit n' Sleep store and sales rep said we purchased a "spare bedroom bed". We were replacing our previous bed due to sagging, Sit n' Sleep honered the warranty and gave …
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Posted by Anthony
from Bronx, NY
on February 4, 2016
Initially the mattress provided me with the comfort and firmness that I wanted but within 18 months that quickly deteriorated. I contacted customer service and they immediately sent a technician over to my house to evaluate the mattress. After the technician's evaluation I was awarded a full in store credit …
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Posted by Brian
from Fort Wayne, IN
on February 6, 2016
My wife and I started out with a Dutch Craft memory foam mattress, after one month it had 3/4" impressions that didn't come pop back up even after a whole day of nothing on the mattress. Before we bought it the owner had told us they have an excellent warranty, …
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Posted by Lyn
from Torrance, CA
on February 6, 2016
I love the bed very comfortable but it's Sink in the middle I had to sleep on the edges which does not sink but it forces you back to the middle the bed is very comfortable but no support in the middle after 4 years I'm returning the bed
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Posted by Chris
from Rancho Santa Fe, CA
on February 6, 2016
Although the integrity of our luxury firm mattress feels solid, it's just not holding up. Did not last 1 year . Was much harder than expected. Customer service team is excellent and the reason for 2stars. They provided a mattress topper which prevented us from returning mattress. Although, we wish …
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Posted by Tan C
from Arcadia, CA
on February 6, 2016
Bought 2 of these. First 18 months, rotated them as we were told to do, yet after 18 months both mattresses developed sags and mid-body depressions. Neither of us is overweight so it's not like we stressed the mattress. The mattress is just weak. The "warranty" requires a 1-1/2" depression …
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Posted by Sylvia R
from Florence, MA
on February 7, 2016
For the first 5 years, this bed was everything I had hoped it would be: just right in the areas of warmth, softness/firmness, comfort... Great for side-sleeping and no discomfort on my hips or back. But, as mentioned, it began to sag in the middle after only 5 years. Sleeping …
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Posted by Stephanie
from Houston, TX
on February 8, 2016
We have had two mattresses from this company. Our first mattress was replaced after owning it for only 18months when the measurements showed a 2"dip in certain areas. Our 2nd replacement mattress was delivered 6 months ago and the comfort has begun to fail with the sagging impressions becoming noticeable …
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Posted by Paul
from Tewksbury, MA
on February 4, 2016
This mattress was great when we first purchased it. Over time, the two sides we sleep on have sagged and the middle has remained high so theres now a lump in the middle.
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Posted by Anne
from Hoboken, NJ
on September 3, 2015
I fell in love with the Nature's Rest all latex bed in the store - and fell for the sales pitch that it would last longer than a traditional inner spring model - 20 year warranty and all that. And I *loved* this mattress set for about 2 years. Yes, …
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Posted by David
from Santa Cruz, CA
on April 12, 2017
We bought this mattress because of the 25 year warranty they offered the first year the mattress was comfortable but then things started going bad first ones seam split then the one on the opposite side split. My wife started complaining about sore back and shoulders. I noticed her side …
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Posted by Rachel
from Fort Collins, CO
on July 20, 2017
Saved up all my cash to buy this mattress... One year in the air chamber failed. Customer service got a new one out almost two weeks later (Ya! Poor millennial sleeping on a floor again!). Now into the second year, my air chamber has failed AGAIN. Customer service is sending …
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Posted by Diana
from Bullhead City, AZ
on July 25, 2017
Inspection we do not agree on. Replacing box springs is not fixing mattress from sagging. Less than 1 year old
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Posted by Robert
from Mountain Top, PA
on July 24, 2017
We were talked into a Chattam and the $4000 price tag that goes with it thinking we would get something that would last. WRONG. We had the mattress for seven years and noticed the indentations where we sleep continued to get worse. We opened a claim and paid for a …
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Posted by Nancy
from Manchester, MD
on September 27, 2017
This was a very disapointing experience with this company
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Posted by Candy
from Baton Rouge, LA
on September 8, 2015
This mattress is not supportive, it is hot to sleep on, it has become very firm in a short time with body impressions making for a very uncomfortable sleeping surface. I awaken each morning in pain. I have had the mattress checked twice in an effort to utilize the so …
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Posted by Ina T
from Pass Christian, MS
on February 10, 2016
We have felt very uncomfortable on this bed within the first month. We feel we are falling into a depression and constantly turning during the night to try and get comfortable. We wake up early and with aches and pains. We have followed the instructions on the warranty card to …
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Posted by Sheryl
from Tampa, FL
on February 12, 2016
I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not …
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Posted by RO
from Hillsboro, OH
on February 13, 2016
I have had mattress replaced once and after a short 3 months it now has severe depressions where we sleep. We of of average weight so that is not issue. I have a mattress much older that does not have depressions like this one 3 months old. Mays has been …
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Posted by Jennifer
from Collinsville, TX
on February 13, 2016
This is the worst bed I've ever slept on, and I've slept on an ancient bed with springs poking out of it before. The very first night I slept on this mattress I woke up with back pain. And I've NEVER had back problems before! But I have ever since …
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Posted by Terry
from Ontario, CA
on February 14, 2016
At month seven, the stitching started coming out. Poor workmanship is NOT covered by the warranty. Don't waste your money!
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Posted by Melissa
from Brewster, NY
on February 15, 2016
We had a great experience at the store. This mattress seemed like a good buy and just what we wanted (firm, pillow top) to replace our 15 year old queen Simmons that we were starting to feel the springs on. After a month, it still felt firmer that the store …
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Posted by Allang
from Norcross, GA
on February 16, 2016
Very disappointed that the bed broke down so fast. I am an average size person and the indentation where I sleep is very noticeable ...
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Posted by Beverly
from Auburn, IN
on February 16, 2016
When first lying in bed, feels comfortable, but bed slowly starts sinking in the center and it is hard to roll to side of bed or even get out of center of bed, due to sinking. I've never had back pain until sleeping in this bed. Furniture store I purchased …
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Posted by Ellie
from South Hadley, MA
on April 27, 2017
We had a positive first impression of this mattress, and initially thought it was a great value. The mattress was very comfortable for the first three months that we had it. After this, however, we began to notice that the mattress was beginning to feel too soft. My husband is …
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Posted by PAT
from Smyrna, GA
on June 5, 2017
This mattress began breaking down after 2 years; turning does not help. Have trashed it to purchase a Simmons Beautyrest
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Posted by Kris
from Visalia, CA
on December 28, 2018
Worst mattress I’ve ever owned! Was good for a couple years. Now it’s unbearable. Took the cover off to wash and everything holding the mattress parts together has deteriorated. It looks like a 50 year old mattress. The mattress itself has permanent depressions. Even put plywood between mattress and box …
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Posted by Erila
from Duluth, GA
on October 6, 2017
In 6 months, it was worn,
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Posted by Robert
from Pickerington, OH
on March 4, 2018
Didn't last 2 years before problems started. Back and hip pain. Springs constantly popping when laying down.
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Posted by Sleepless
from Rochester, NY
on March 3, 2018
Breaks down too fast! Even though my mattress is a pillow top I hate it! It’s too hot and I can’t move when I get up! I’m a hairdresser can’t do this! I flipped it and now I’m sleeping on the wrong side and for the first time my husband …
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Posted by Marjan
from Newport, NC
on November 27, 2018
My husband and I loved this mattress for the first 3-4 years, then around the 5 year mark it started to not be so great anymore. Now we've had it 8 years and it's pretty worn out feeling. The middle of the bed is definitely more raised than our individual …
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Posted by Gary
from Wichita, KS
on January 25, 2018
Integrity of mattress broken and Tempur-Pedic has done nothing
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Posted by Kc
from Camas, WA
on March 1, 2018
Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
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Posted by Susan
from Palm Harbor, FL
on February 26, 2018
When I first got this mattress, I couldn't believe how fantastic I slept! Hardly moved at all and slept soundly. But it wore out too quickly. I rotated the mattress but wound up putting a topper on it after 7 years. But it was magical at the beginning.
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Posted by Connie
from Martinsville, VA
on December 2, 2018
Bought at Grand furniture. Had to exchange twice with same problem.side of mattress was collapsing. The mattress itself was very comfortable.
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Posted by Ron O
from Chesterfield, MO
on April 23, 2018
Mattress was great for about 9 months but went downhill. Mattress doesn’t return to shape and has depressed areas that are miserable. Very unhappy with the quality and durability.
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Posted by Tyler
from Atlanta, GA
on April 18, 2018
My fiancee prefers a softer mattress, so we tried this one out. at first it wasn't too bad, but it very quickly became uncomfortable (220 lbs) for me, and is now uncomfortable for her as well. This mattress does not have the durability needed. If you can, definitely go for …
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Posted by Karen
from Griffin, IN
on December 7, 2018
So far the mattress has mostly met our expections. I felt it was harder than the one from the store. Then yesterday my husband got in to the bed and we hear a pop. We took the mattress off to investigate. We found two boards in the box springs right …
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Posted by Dennis
from Taber, AB
on March 1, 2019
We have the king size bed. We've had this mattress for two years. It was a very comfortable bed when it was new. Over time this bed is getting softer, where I lay the bed is softer now than where you don't lay. If you lay in the middle or …
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Posted by Quentin T
from Spring, TX
on May 26, 2018
It"s a little softer than I thought it would be. We have a King sized Novus that is a little over two years old (I think) and it's starting to develop wear patterns but it has been to this point, a decent mattress. when we purchased the new one, model …
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Posted by Eaner
from Iowa City, IA
on June 20, 2018
Didn't even have it 3 years and it's worn out! I don't have the receipt and even though on the tag it has a year of when it was made and delivered, It can't be warrantied without a receipt. I will never buy a Serta again.
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Posted by Connie M
from Floyds Knobs, IN
on July 12, 2018
we have definitely learned never to buy a restonic they do not held up all just after a couple months of purchasing ! We had a 10 year old mattress and it was in better shape after 10 years then this one has been in three months ! This really …
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Posted by Elizabeth
from Stouffville, ON
on July 13, 2018
Kingsdown Firm King Mattress need improvement My recommendation is for consumers to investigate or read the reviews and test the bed before buying the bed.
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Posted by jim
from Fenelon Falls, ON
on July 30, 2018
We purchased thinking this was firm, the purchase was for our summer lakefront used on weekends. It started breaking down at 8 months the Brick had a warranty of 6 months.They told us that we would have to go to Serta.They wanted us to take photos and go through lots …
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Posted by Carmine
from Westerville, OH
on July 31, 2018
We bought 2 Twin XL's for our King Size Bed: After one night my wife and I woke up in pain and tired from the lack of quality sleep. Severe back pain. constantly waking all light long. Poorly made, poor design, lifting handle broke on the first use, the mattress …
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Posted by Grant
from Kincardine, ON
on December 9, 2018
Liked the mattress but it failed prematurely and the company had not replace only repair and did further damage. Would not replace and did not support their product.
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Posted by Jacob
from Gassaway, WV
on March 26, 2019
This is the worst mattress I've ever had. We bought the top of the line, $1,700 King Size mattress, and after 1 year, it was broken down and dipping to the point that it was unable to be slept on. The local furniture store that we purchased it from replaced …
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Posted by Chantal H
from Troy, MO
on September 12, 2018
It started out great, but quickly developed a sagging in the center. My husband is heavier than me, but he isnt a big guy, yet when he laid next to me it would droop inward and make me uncomfortable. Also the center of the pillow top developed large lumps, dimilar …
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Posted by Brenda A
from Perris, CA
on February 24, 2016
Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body …
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Posted by Cynthia
from Pendleton, IN
on October 25, 2019
So excited. My third serta and finally king size. But it has not held up well at all and was expensive also. Very disappointed
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Posted by Perry
from Hales Corners, WI
on January 1, 2020
The mattress appears to be over a dozen years old in less than a month of use. I have an exchange program through trial period and will probably buy a Tempur Pedic. Bought at Mattress Firm. Will have to pay 10% “restocking fee”. What does restocking mean for a used …
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Posted by Claudia
from Quebec, QC
on January 3, 2020
Complety broken after 1 year. The company take it back and we decide to buy a sealy instead.
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Posted by Judi
from Kalispell, MT
on January 19, 2020
This mattress started breaking down within 6 months. I tried to work with the furniture store but they just blamed it on me. So I have been enduring this mattress for 5 - 6 years because I can't afford to just throw it out. Now I'm being forced to buy …
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Posted by Merv
from Canyon Country, CA
on February 24, 2020
Good at first - cool. After several years mattress not as firm - lumpy in spots.
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Posted by Monte
from Surrey, ND
on March 16, 2020
I thought that Stearns and foster would be a major step up. But it has turned out to be a total disappointment. Never again will I purchase another Stearns and foster. I will be replacing this one soon. Glad to see it go.
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Posted by Nikki M
from Morden, MB
on June 18, 2020
2 weeks after purchasing our Dreamstar mattress one of the diamond shape patterns came undone, causing it to completely come apart. Upon calling the business we purchased it from, they didn't return our calls for months. Finally when a Dreamstar rep star was reached, they were the most rude and …
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Posted by Christine
from Astoria, NY
on November 13, 2020
I've had this mattress for a little under 6 years now, and it has help up OK but I've always needed to use a think mattress topper and it now it completely collapsed in the middle.
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Posted by Clarence
on November 20, 2020
we are really disappointed after the first nine months the sides of mattress broke down and l had a hard time staying in bed still do , thought this was going to be trouble free sleeping right now l could not recommend mattress to any one . l wish we …
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Posted by Dvon
from Canton, MI
on November 20, 2020
Broken springs in bed in less than 1 yr. Art Van went bankrupt and our warranty went with it. Horrible bed!
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Posted by Lisa
from San Mateo, CA
on December 24, 2020
Would not buy again. Was barely worth the money at 3 year lifespan. Goes mushy at the 3-year mark
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Posted by Mike
from Le Mars, IA
on January 2, 2021
Had to replace the first one after two years due to sink holes. The replacement did the same. Durability is non existent.
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Posted by richard
from Novato, CA
on January 25, 2021
it was allright at first but just fell apart and the warranty is a scam a coffee stain will void it
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Posted by Hannah
from Surrey, BC
on February 20, 2021
After a few years of use I started to complain that the support of this mattress was really bad. Today, after about 6 years, we took the mattress covering off and were shocked to find that the foam was broken and cracked (in the octagonal shape of the "springs") exactly …
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Posted by Michele B
from Hiram, ME
on February 21, 2021
The Bed is Disintegrating right under us!! I called and sent pictures and once I mentioned the lifetime warranty, that was the end of the discussion. Randy is completely ignoring me. Not a reputable company.
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Posted by Frederick
from Rochester, PA
on February 28, 2021
This mattress became completely worn and unserviceable after less than two years. The Retailer sent an inspector who affirmed that the mattress needs replaced under the warranty but still hasn't done so after 3 years. I will not purchase another Serta no but from this retailer again (A K Nahas.)
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Posted by Joyce
from Fort Myers, FL
on April 24, 2021
This mattress was very comfortable for the first few years, but after owning it for somewhere between 5-10 years, the edge suddenly collapses so badly that one needs to be VERY careful getting into bed. If you don't use extreme caution, you may easily slip out onto the floor. I'm …
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Posted by Ami
from St Stephen, NB
on May 15, 2021
We bought our first Hotel 3 mattress in September.. by March the side wall on my husband's side was completely broken and warped.. We put in a claim with warranty, which was reviewed and accepted and our new mattress came 2 weeks later.. when the delivery drivers came to switch …
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Posted by Madeleine
from Vanier, ON
on June 15, 2021
Bought in 2015, was comfortable for the first 4 years only. Compared to previous mattresses bought in my life which lasted for at least 10 years this one was not a good buy.
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Posted by Cali
from Siloam Springs, AR
on July 17, 2021
We went to Mattress Firm to get a firm mattress. The 10-year warranty on the Simmons Greenwood Firm only takes place if there is 1 1/2-inch depression but you can see our body shape depressions on each side in the mattress. Basically, after two years, the mattress gave up its …
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Posted by Laura
from Fremont, IN
on July 19, 2021
I sleep on left side of bed and in less than 6 months it is depressed
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Posted by Shelly
from Somerville, MA
on July 20, 2021
High expectations that were only met early in the beginning of my ownership.
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Posted by pm
from Lebanon, OH
on August 3, 2021
Initially, the mattress was great. After 5 years, I started noticing that the sides and middle were firm, while there were 2 trenches in each side were humans sleep. I rotated the mattress regularly. Then I tried rotating only 90 degrees and sleeping sideways for a year. For the past …
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Posted by Andrea
from Los Angeles, CA
on August 5, 2021
My new mattress of less than 1 month has a big bunched up materials across the top of mattress
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Posted by L
from Los Angeles, CA
on August 15, 2021
This bed has been slept on for about 4 years. It stated sagging in the middle just a bit after 2 years and now it is just beyond tolerable.
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Posted by Hildie
from Wayne, ME
on November 18, 2021
We purchased this mattress only four years ago and it started to wear out in its third year. It sags where our bodies are. There is definitely an indentation where we sleep. We rotate the bed but can't flip it. It was supposed to last ten years but we really …
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Posted by Reed
from Yarmouth, ME
on December 10, 2021
Mattress felt great at first, but less than 6 months in, the support foams felt like they were failing. Less than 3 years in we're replacing it, after multiple times trying to contact the company to see if there was a warranty issue with zero response. Would never recommend.
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Posted by ron
from Basehor, KS
on February 19, 2022
Worst mattress we have ever purchased. We had a similar mattress that was over 10 years old that held it's firmness and is still firm. I would never purchase this mattress and not likely to purchase another mattress from this manufacturer.
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Posted by Chad
from Lebanon, PA
on March 10, 2022
Initially the mattress was great and comfortable. We regularly rotated the mattress to keep it from developing body impressions. Well it didn't work. Within 3 years we were already looking to replace it, but after spending the amount of money we spent, we thought we should keep trying to make …
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Posted by Tami
from Barbourville, KY
on April 17, 2022
Like sinking into a wet sponge that you simply can't get out of....does not hold form and already looks like it's years old after less than 6 months.
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Posted by Ben
from Clinton, TN
on May 24, 2022
We bought this mattress from Mattress Firm about 5 years ago. It has been the most God awful decision we’ve made. The mattress got worse with time. I will never buy another hybrid or memory foam mattress again. Finally pulled the trigger ona real investment in sleep (100% Talalay) which …
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Posted by Ken
from Coraopolis, PA
on July 9, 2022
This was what I thought to be the best mattress ever made. I slept on it for a year and had the best night sleep over ever had. Upon moving it in, there was issues with the bed settling after being moved. When it was moved upstairs(brand new), it seems …
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Posted by Tyson
on July 28, 2022
Not long after we purchased this mattress the comfort layers failed. We sent it to the manufacturer and they fixed the mattress and sent it back. When the took our mattress they gave us a replacement king sized mattress for our queen frame. We since have reported the mattress as …
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Posted by James
from Kansas City, MO
on March 11, 2024
Just over two years and all the threads are coming out of the mattress. The boxspring is made of 1x3’s, but the mattress is WORST EVER IN 60 YEARS OF LIFE !! They tout that it’s made in USA, they should be embarrassed that this product is made in our …
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Posted by Ralph
from Richmond, VA
on May 28, 2024
Our previous mattress had lasted 35 years with no sinking places, and the mattress had always been comfortable. But my wife and I thought it was time for a new one. Unfortunately they don't make mattresses like they used to, but we found one at Original Mattress Factory that seemed …
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Posted by Rick
from Chicago, IL
on July 30, 2024
Within two months starting feeling like a hammock. Rotated 180 and again sank in within 2 months. Even tried 90 degree rotate and even FLIPPED it over - still no support. It won't even lean up against the wall without bending. However, if you read the warranty, it has to …
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Posted by Barry
from Greenfield, TN
on February 10, 2025
I have back problems, have had for years. I bought the most firm mattress Southerland makes. I have to have really firm, I can't sleep on anything else because of the aforementioned back problems. The mattress slept great for a little over a month, but after that it went quickly …
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Posted by Julie
from Paducah, KY
on March 21, 2025
This has Been the worst purchase of a mattress I have ever made I like a firm one so choose this as it did seem firm for about a week , the sagging in this mattress on both sides has led to a massive hill in the middle of the …
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Posted by Linda
from Fort Walton Beach, FL
on April 6, 2025
Now in my 60's with neck, back and hip discomforts, I wanted to invest in a good mattress that would aid in a better night's sleep and last for years to come. I did some research and chose the Stearns & Foster Lux Estate Cassatt - medium feel pillowtop. It …
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Posted by Sandy
from West Bend, WI
on May 31, 2025
Very disappointed in the quality of this mattress. Paid more for it in a furniture store thinking it was a good quality since it had the Scott name on it. In the year since I had it - the wear spots or there. I can't seem to get comfortable on …
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Posted by Linda
from Saint George, UT
on June 4, 2025
The mattress lasted 5 yrs. Time to buy another one and for the cost we paid for this mattress and its inability to last 12 yrs according to your recommendations, my husband and I are extremely disappointed. We will be looking for a better mattress soon. It is saggy and …
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Posted by Susan
from Lexington, SC
on June 11, 2025
The first thing I noticed about this mattress was that it didn’t fell anything like the store model. Then, around three months, I started experiencing back pain and realized the mattress was sagging. Then I noticed a big bulge on the side, and felt as if I was falling from …
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Posted by Scott P
from Logan, UT
on July 7, 2025
Since I had been using the previous traditional inner spring mattress, that I bought used, for about 8-9 years I figured it was time for a new mattress. This one started out great! Firm, flat, comfortable and seemingly affordable. It didn’t take but about 6 months for the edge to …
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