cribs mattresses
are recommended by %
of owners on GoodBed (based on
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Posted by richard
from Shelbyville, TN
on August 29, 2023
Mattress is way too soft with little to no support. It is hot. To me it feels like I'm sleeping in a swampy mess. I would not recommend this mattress to anyone
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Posted by Rick
from Chicago, IL
on July 30, 2024
Within two months starting feeling like a hammock. Rotated 180 and again sank in within 2 months. Even tried 90 degree rotate and even FLIPPED it over - still no support. It won't even lean up against the wall without bending. However, if you read the warranty, it has to …
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Posted by Jean
from Venice, FL
on January 4, 2024
This mattress lost its shape almost immediately. With the sinkholes it looks like it is a 30 year old mattress. Do not waste your money. They did replace the first one but now I have to make calls after using the second one for about a year. I don’t know …
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Posted by Robin
from Haverhill, MA
on June 20, 2024
Have had this mattress for just over a month. Extra Firm?! It's already sagging in the middle. It's extremely uncomfortable and I have back and hip pain that I never had before now. I never had these issues with my old mattress (Sealy Posturepedic).
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Posted by Mike
on June 24, 2024
I sat on this mattress and others just like it. They were mush. There's a huge difference between plush and mush. Plush is luxurious. Mush is painful. Completely inadequate support. This mattress is atrociously painful...horrible low back pain after just a few hours. No way to get comfortable. I can …
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Posted by Irene
from Lansing, MI
on February 28, 2024
Only 2.5 yrs old. Absolutely terrible. Wanted a very firm mattress. Significant indentations from body, like sleeping in a ditch with a mountain in the middle. Impossible to roll over or adjust position. Only mattress I have ever seen where product care instructions says to expect a 1.5 depression from …
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Posted by Herman
from Charlotte, NC
on May 24, 2019
When we purchased the Beautyrest Silver Crystal ridge we thought we were getting a better mattress then the one we had. The pillowtop is uneven, the mattress has shift to one side, there is a lump in the middle that goes the length f the mattress. when you lay down …
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Posted by Tammy
from Lincoln, NE
on July 25, 2020
Posted by Harriet
from Racine, WI
on July 10, 2023
I purchased this mattress from Mattress Firm. I contacted them and they said I had a warranty on it. I did what they asked me to do and now I still have no resolution. The edge of the mattress has no support when you sit down. I purchased an adjustable …
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Posted by Anita
from Soddy Daisy, TN
on September 13, 2023
Mattress doesn't look like the one we tried out in the store. Looks like a used mattress. Starting to get flat in places owned only one month and 13 days. Very light mattress turnned by myself after one month. My husband and I bought a new one received what looks …
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Posted by Tina
from Dayton, OH
on January 23, 2024
This bed appears to be supportive but it did not take long before I was tossing and turning to relieve soreness in shoulders, back and hips. Side sleepers be warned. It also holds heat so you will be sweating constantly. Do not purchase this mattress if you are a side …
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Posted by Jim
from Sacramento, CA
on August 19, 2024
I upgraded my Beautyrest to this BRS900-C. It was a wonderful update. My old beautyrest was getting worn out. This one provided an extra firm platform. Lots of comfort for me. Highly recommended. I have been a Simmons fan for years. The Sealy Posturpedic wasn’t a good product, and didn’t …
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Posted by Rebecca
from Mc Kees Rocks, PA
on December 7, 2023
I bought the Grand Legacy king size mattress from White Dove from Levins furniture. Had I known that their warranty came from White Dove and not backed by Levins, I would have never bought this mattress and spent over $2,000 on it. I have a spinal cord and rib injury …
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Posted by Lauren
from Islesboro, ME
on September 25, 2023
I wanted to love this mattress, but after 1.5 years with it we are finally getting rid of it. It’s like sleeping on a rubber band (another user said the same) there’s no support, my hips sink in (on side, back, and stomach) and at the same time it creates …
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Posted by Andrew
from Sebastian, FL
on November 28, 2023
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) …
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Posted by Pat
on February 20, 2024
I wanted a top of the line that would last for 15 years. First year very comfortable. Every 6 weeks flipped and end to end. My hips began aching, pain unbearable BUT just on side one. When flip other side is very supportive. 6 weeks and flip back. After two …
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Posted by Bonita
from Tacoma, WA
on September 6, 2024
After the first 15 years we began to sleep 'solo', without our partner. I then rotated the mattress every couple of years, using every side. It performed well, even keeping a firm outer edge. Pillowtop caved in at the end, so I added plush pads, and got another 5 years …
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Posted by Jackie
from Jacksonville, FL
on October 22, 2019
The memory foam layer on this mattress is a joke. You can see you hand impression, but it offers zero support when you lay into the mattress. It provides no pressure relief and quite frankly feels like an overpriced spring mattress. Absolute waste of money, considering its less than 2 …
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Posted by Rebecca
from Branson, MO
on July 6, 2020
The Doctor's Choice brand is the best I have found if you need a soft mattress.
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Posted by William F
from Denver, CO
on June 4, 2022
I look at many mattress before purchasing a Doctor Choice mattress. I think this mattress will help me sleep better with my different health conditions.
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Posted by Olivia
from Kansas City, MO
on July 28, 2023
This is the best mattress I've ever owned. I've slept on Justice mattresses for years however the older I get the softness level I need has Changed. There was absolutely nothing wrong with my previous Justice mattress I just developed bursitis in my hip and needed something a bit softer. …
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Posted by Shannon
on January 18, 2024
Paid a lot for this mattress and had it for less than a year now and it's sagging on one side where my boyfriend slept very occassionally and really feels like it's 10 years old already, and on the phone for hours trying to get any response which feels hopeless. …
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Posted by Penny
from Oklahoma City, OK
on March 11, 2024
Our mattress has a pillow top and we cannot find a headboard that will accommodate the height. I hate it.
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Posted by Rhonda
from Navarre, OH
on July 17, 2023
I called Mattress Firm who wouldn't help with the warranty because I bought it from their outlet inventory. I then called Beauty Rest who essentially said too bad. We don't care that a mattress less than a year old has a huge indentation on the side I sleep on. I …
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Posted by Nicole
from Ashburn, VA
on August 6, 2023
Standard king size bed is 76" x 80" however a technician came out and measured it 75" x 77". This looks so tacky inside a well constructed king size frame. End result, this is actual size of their mattress. When making items that come in a standard size you don't …
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Posted by DJ
from Plano, TX
on July 24, 2023
We purchased a Brittany Lux Platinum Firm mattress in June 2016 and it started sagging in the middle on each side about 3 years ago. I have had chronic sciatica for many years and have finally realized that this mattress has been the cause of many of my very painful …
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Posted by Ron
from Rotonda West, FL
on September 23, 2024
Only have had this mattress for 6 months, but couldn't be happier. Love the comfort, spent a lot of time trying to decide, wished I would have bought it earlier. It has been so comfortable.
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Posted by Rocco
from Newton, NJ
on February 2, 2024
I purchased this mattress after sending back a Saavta classic luxury firm very well made but way to hard , this hybrid medium is just what I was looking for. Sleeping all night in complete comfort, it’s just right not to firm or soft. It’s an excellent mattress for a …
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Posted by Dale O
from Saint Clair Shores, MI
on August 9, 2014
The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases.
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Posted by Albert S
from Sterling Heights, MI
on August 8, 2014
was suppose to maintain shape not our shapes--can tell where have slept as a thicker middle of mattress is present
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Posted by Lin N
from Tampa, FL
on October 28, 2023
This inner springs have given way on both sides, causing much hip pain. Reason for replacing. Side sleeper, on king bed.
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Posted by Joseph C
from Woburn, MA
on December 30, 2021
Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied …
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Posted by Robert W
from Palm Coast, FL
on September 18, 2011
I had 16 beds in 12 years. They were just OK except a Simmons Beautyrest World Class.that came with a furnished apartment. When I moved to a house, I was about to buy a Simmons for $1200 when I found this floor model $900 Englander and $400 bed on sale …
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Posted by Noah
from Bridgewater, NJ
on December 29, 2023
This bed has always been comfortable and I’ve always loved going back into it knowing how comfortable it is. It’s one of the things I look forward getting back to especially after vacations, I’m like “I miss my bed” sometimes because it’s that comfy. I’ll probably get another Beautyrest mattress …
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Posted by Joni M
from Lakeland, FL
on February 21, 2015
This bed has no support. It sags like a thirty year old throw away!!!!!
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Posted by Jane
from Fort Wayne, IN
on June 30, 2025
Owned a queen size Big Sur with baffles (waveless) from 1985 through 2010. While moving it (3x) was a hassle, I have NEVER had better sleep. I am a light, side sleeper. I toss and turn on every other kind of mattress, but not this one. No hot spots, no …
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Posted by Patrick
from Baltimore, MD
on April 12, 2023
This is an awesome mattress. I've gotten so many restful nights' sleep on this mattress.
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Posted by Sherry
from Nashville, TN
on June 26, 2025
I've owned this bed for 6 years and 2 months. The mattress does need to be rotated often so that the lumps don't develop over continued sleeping in the same spot. Once they develop, they are there. The feel is ok. Not the best, but doable. I don't get much …
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Posted by Mike
from San Antonio, TX
on March 5, 2025
The pillowtop developed deep depressions within a year after our purchase. The fact that is was a clearance item at Mattress Firm should have been a clue. This was a big mistake.
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Posted by Julie
from Paducah, KY
on March 21, 2025
This has Been the worst purchase of a mattress I have ever made I like a firm one so choose this as it did seem firm for about a week , the sagging in this mattress on both sides has led to a massive hill in the middle of the …
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Posted by Debbie
from Grosse Ile, MI
on March 21, 2019
We wanted to purchase a product made in Michigan so we traveled 3 hours to Jonathan Stevens. About 5 years ago I slept on one of their mattresses at the Amway Grand and it was one of the most comfortable mattresses I had ever slept on. Fast forward to 2019 …
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Posted by Andrew
from Silverthorne, CO
on April 3, 2025
Buena vista line is a great quality price point for my short term room rentals and tenants. Great starter mattress for the less aged and on a budget, yet super comfy medium firm
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Posted by Dr C
on October 17, 2025
I recently purchased a Durafirm Luxey mattress, priced at ₹20,547, from Shivarampet branch in Mysore. After using it for just one week, I noticed that fungal growth had spread all over the mattress. This has caused itching and skin irritation while sleeping. A microbiologist confirmed that the mattress is infected …
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Posted by Peggy
from Eagle, ID
on March 11, 2017
Posted by Kena
from Jerseyville, IL
on April 11, 2025
At first it was OK. After only 2 years we could feel every spring in it. It was squeaky when you roll over. You could feel the springs by touching the sides. Still looked excellent. The mattress was never jumped on or abused in any way. We are in our …
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Posted by William
from Seattle, WA
on May 16, 2025
We purchased the King Koil Sunset mattress from a local store and have had nothing but great sleep in it for the two years we've owned it!
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Posted by Gary
from Columbus, IN
on January 8, 2025
My thoughts. I feel like I went to a used car salesman. WAY too much money for this bed. Dips in the center and I can never get comfortable. I called 8 weeks after rotating it every week and they said that it can take 6 months to "break in". …
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Posted by Anais
from Ciales, PR
on January 13, 2025
Our bed was completely worn out after five years of use. I only weight 108 pounds, my husband 160 pounds. As per the manufacturer the guarantee does not cover the compression in the middle of the mattress, we estimate is around 2 inches lower. Was causing a lot of discomfort …
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Posted by Barry
from Greenfield, TN
on February 10, 2025
I have back problems, have had for years. I bought the most firm mattress Southerland makes. I have to have really firm, I can't sleep on anything else because of the aforementioned back problems. The mattress slept great for a little over a month, but after that it went quickly …
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Posted by doug
from Spring, TX
on May 25, 2017
I was in the waterbed industry years ago and have met the owner, Ron Larson,I have stayed near the bedding industry but have never gone away from flotation sleep. I have continued to recommend softside waterbeds and only Land and Sky. That now will change. Recent problem was basically ignored …
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Posted by Gabrielle
from Crestwood, KY
on October 27, 2017
This bed is killing my back and, although we tried to return it 2 nights after purchase, there is a no return policy. Do NOT buy from Bowles!! If the bed doesn't work out for you, too bad. You may have spent a lot of money, but you are stuck …
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Posted by Mel
from Fort Pierce, FL
on December 16, 2018
This mattress leaves impressions of our bodies...It feels like sleeping in a coffin! I have to pull myself out of the "hole" each morning and my back aches tremendously from it! It was okay for about a year before the impressions began to show. There is a hump in the …
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Posted by D
from Ocala, FL
on October 13, 2023
This mattress and boxspring set is terrible. I am 6', 160 lbs. By the first year the mattress had sunk in and is completely uncomfortable. By the second year it's worse. We've had this bed about 2.5 years. When the bed is made you can see the depressions. There is …
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Posted by Robert
from Perris, CA
on October 14, 2023
I've submitted a claim on this mattress, but having issues getting simmons to honor wattanty. Also I've been in contact with sit & sleep To honor warranty, but having problems.
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Posted by John W
from Broken Arrow, OK
on July 13, 2024
Good memories on my old Doctor's Choice Mattress. In 20 years it definitely lasted well and kept it's comfort for my body. 😁👍
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Posted by Von
from Milbank, SD
on October 27, 2023
I bought the mattress in January 2009. It was the mattress that I liked the best in the furniture store that was within my budget. It barely made it to ten years before it got a permanent indentation in the middle. I put up with it that way for a …
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Posted by Catherine
from Hudson, NY
on October 29, 2023
This mattress smells awful despite it’s been airing out with the windows open and the clean air machine on high….they want you to keep it for 30 days and then I have to pay the return shipping! From all the reviews I see that this is and has been a …
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Posted by Greg
on December 25, 2023
I have traveled a lot and slept on countless beds. This bed is better than all of the others. My wife feels the same way. It’s support is perfect yet it is so plush, somehow at the same time.
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Posted by Joseph
from Dry Ridge, KY
on August 25, 2023
This for me was similar to the Tempur-Pedic Proadapt, at least for the short time I tried it in the store. Whichever matress you buy I would recommend an adjustable base. While I know what is considered comfortable for sleeping is highly subjective, the adjustable base was was something I …
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Posted by Adam
from Wheaton, IL
on June 13, 2024
The mattress is very comfortable and great quality.
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Posted by Milos
on January 1, 2024
Do not buy this mattress. It’s horrible. No warranty support. Very disappointed.
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Posted by Nancy
from Woodstock, GA
on February 23, 2025
I purchased this mattress and it was great for about 2 weeks. It literally sags where I sleep and has continually gotten worse. It was replaced once by Mattress Firm (they said it was possibly defective) and the replacement has done the same thing. I have been sleeping on it …
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Posted by Scott P
from Logan, UT
on July 7, 2025
Since I had been using the previous traditional inner spring mattress, that I bought used, for about 8-9 years I figured it was time for a new mattress. This one started out great! Firm, flat, comfortable and seemingly affordable. It didn’t take but about 6 months for the edge to …
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Posted by Heather
from Spring Hill, FL
on September 21, 2025
I am so disappointed in this purchase. Within just a couple months the mattress had deep indents and lacked proper support. By one year, we are both waking with terrible upper back pain. I've had generic store brand mattresses last year's longer at a fraction of the cost. We will …
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Posted by Don
from Pittsburgh, PA
on April 1, 2024
Only had this mattress for about two weeks. Not real happy. Keep reading you have to let it break in. My body hurts more than before with my old mattress. Don't know. Guess will have to kept giving it time. Supposedly it's a good mattress. Have back issues and, hip. …
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Posted by Kenny
from Hicksville, NY
on March 25, 2025
purchased from Macys brought warranty waste of time .Called for escalation with beauty rest another wasted of time. My split seams don't matter I have had them check the mattress several times. Think twice before dealing with them or Macys.
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Posted by Debbie
from Repentigny, QC
on June 4, 2021
I am returning it because I can't imagine sleeping on that bed for the next 20 years. Feels like your going to fall off of the bed when you are on the side. Me and my husband have had sore backs since we bought this mattress.
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Posted by Deanna
from Wyoming, PA
on April 3, 2015
The bed seems great. I think the outstanding part is Naturepedics customer service. I can not say enough about it. I have a family owned business and thought that you would never receive such wonderful help from a big company, well not with Naturepedic. Maryellen went far beyond just helping, …
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Posted by Dale
from Everson, WA
on November 26, 2018
Being 72 and having to turn it all the time is the s--rd. Wish I would have read reviews would have never bought. Such a large hump in middle of king bed I can hardly get to my wife to kiss he good night
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Posted by Charlie
from Fort Worth, TX
on June 10, 2018
I’m replacing this mattress today and could not be more excited! This has been torture for 2+ years and I regret not replacing it sooner.
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Posted by Patrick P
from Huntsville, AL
on March 16, 2011
Hand down, the best mattress I've ever had. I wouldn't give Serta or Simmons or Sealy another dime of my hard earned money again knowing that Englander is available. The only other bed I'd consider is a Stearns and Foster or Tempurpedic. We are about to buy the exact same …
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Posted by Rob
from Spruce Grove, AB
on June 14, 2017
Do not buy this mattress . probably one of the biggest rip-off I have ever had in my life. The worst customer service ever. I am from Edmonton Alberta Canada and the mattresses are made in my city. When I talked to the manufacturer I felt like they were laughing …
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Posted by Debi
from Blowing Rock, NC
on June 21, 2017
I would never, ever do business with this company again. Our mattress is still under full warranty and over the past month, I can't seem to get anywhere with this firm. They have no intentions of honoring their warranty. They do not return telephone calls. They say one thing and …
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Posted by Tracy F
from Surrey, BC
on May 7, 2012
My chiropractor told me I needed to get a new bed. This one is expensive but saves me money in the long run - I hope! Either way it's the most comfortable bed I've ever slept on and I travel for work - so hotel "fancy" beds are the usual. …
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Posted by Sheri
from Dana Point, CA
on March 25, 2023
Never thought we'd spend close to $10000 for a bed but when we tried out the "Smart Life" split head mattress in the showroom we were amazed how comfortable it was. When we laid down we were surprised to find it had "body sensing technology" which recognized our sleep position …
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Posted by Susan
from Rutherford, NJ
on May 9, 2017
We have owned this bed for 2 years this June. We only sleep on it 2 days a week as it is in our vacation home. After 2 years (at total of 208 days) the bed is totally collapsed.
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Posted by Brian
from Augusta, GA
on August 29, 2016
Although we had never heard of Sierra sleep, the sales associate assured us that it was Ashley furniture and that these mattresses are excellent quality. Never heard of Sierra sleep, the sales associate assured us that it was Ashley furniture and that these mattresses are excellent quality. We compared specs …
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Posted by Eleanor M
from Calgary, AB
on February 3, 2013
I used to wake up at night all the time and had a lot of lower back pain and sore shoulders. This mattress kicks butt. The memory foam relieves pressure points. The pocketed coils confirm to my back. I don't have back pain any more. One problem is that the …
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Posted by Donald T
from Calhoun, GA
on November 26, 2017
This mattres is no good and company doesn't stand by the warranty. The reason they say is because it has a stain but that has nothing to do with both sides of the mattress bowing out.This was totally a sham and the company that makes it as well they will …
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Posted by Jeannette
from Los Angeles, CA
on December 11, 2018
We purchased this mattress 3 years ago .for me and my wife .in the beginning when sleeping on it .it was perfect. But little by little we started waking up with back pain so bad .we had to go to the hospital just to get pain medacine.that didn't work .we …
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Posted by Trevor
from North Vancouver, BC
on December 11, 2019
The morons at Restwell actually expect the customer to drop the mattress off at the warehouse for inspection when the springs broke along the edge and we made a warranty claim. Hey Restwell, what are we suppose to sleep on after we’ve dropped the mattress off? Oh, and how do …
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Posted by Carol G
from Bountiful, UT
on September 16, 2022
My husband and I have a split king. I always wondered how his mattress could be more comfortable than mine. It didn’t make sense. We have the same type of mattress. One day I decided to wash all of the coverings. This mattress has an zipper so that is not …
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Posted by Doreen
from North Vancouver, BC
on November 17, 2022
We bought this mattress less than two months ago. The top drifted to one side almost immediately and had to pull the sheets and mattress cover back over every morning. The side walls collapsed immediately and when you sit on the side , you sink 6 inches. I have had …
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Posted by Spencer S
from Los Angeles, CA
on January 4, 2018
I was talked into getting this mattress by the sales associate and the "sleep test" at the store I bought it. Ultimately I kept saying I like a firmer mattress. I did receive my new bed frame until nearly 60 days into my return policy so could only sleep on …
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Posted by CAROLYN C
from Los Angeles, CA
on December 27, 2017
Had to have the first mattress replaced at the 30-day mark. The replacement has the same defect, just not as pronounced. It dips along the shoulder and calf area, but bows up in the middle; almost as if the design was intended to counteract the eventual denting in the middle …
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Posted by Ashley P
from Charlottesville, VA
on May 14, 2013
I got this bed while in high school and have loved it ever since. I'm entering my third year of college and am going to get the same bed for my new apartment. I like to be surrounded by comfort when I sleep and this bed is like a soft …
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Posted by paul
from Dallas, TX
on January 4, 2019
10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you.
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Posted by K
from Dallas, TX
on February 21, 2022
Foam top did not hold up well. Became permanently indented within 2-3 years. Difficult to move/reposition. Slept hot.
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Posted by Jayden
from Kingston, ON
on November 3, 2022
Honestly it felt nothing like the floor model did. It was an improvement over my last mattress that was a very cheap memory foam and was *seriously* harming me... but sadly not by much. After three months in it started sagging into the middle already. And I wake up still …
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Posted by Mary
from Narberth, PA
on October 31, 2021
Bought this from beautyrest guest program because of hard-to-find flippability feature. Have had decades of beautyrests for our large family bought through Macy's, and for the most part they were fine. This surface is so uneven as to be unsleepable, even before the sagging and edge collapse. Extra toppers etc. …
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Posted by Jeff
from Stone Lake, WI
on January 4, 2017
Within 12 months the mattress has developed squeaks near the corner and rope edges of the mattress. Even worse, it has developed a swag. The sides where I sleep (and I rotate the matress monthly) are sagging. There is a definite bump through the middle of the mattress where I …
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Posted by Joan
from Guelph, ON
on January 21, 2018
I think I read where this mattress Beautyrest Symphony is discontinued. No wonder , it is a very poor mattress for what we paid . Very disappointed.
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Posted by Linda
from Melville, NY
on December 16, 2021
It was OK until recently. We've had it for five years and it sinks in places and would be more comfortable if it were firmer. I know it's a plush mattress, but it didn't hold up as expected and parts are softer than they should be.
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Posted by Laura
from Filer, ID
on May 16, 2017
I've had this bed for a year now. I wanted to throw it out at 6 months. The side is leaning in and dips in the bed. Can't even move over you feel like your leaning. Very uncomfortable. There coming to look at it today. Hopefully they will take it …
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Posted by Rick
from New Baltimore, MI
on December 27, 2016
This bed started sinking in after a year. It is very uncomfortable to sleep in. Woke up sore. The spings are not giving enough support. The mattress is uneven on both ends with hump in the middle. The only hump you can get is the hump in the middle.
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Posted by Robert
from Cary, NC
on May 3, 2020
Posted by Allison C
from Chapel Hill, NC
on November 23, 2009
I love this mattress! The coils are in separate compartments, so when my husband rolls over or gets up in the middle of the night I don't feel a thing. The salesman tried to sell the mattress to us based on this, and I didn't believe him, but he was …
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Posted by K
from Abilene, TX
on May 12, 2015
Sorriest bed I ever slept on. It is less than three months old and it has deep impressions in Mattress where your back/body is and it does not spring back. Ashley made me sign a paper stating I could not return bedding I thought it was for health reasons , …
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Posted by linda
from Granbury, TX
on July 27, 2018
i have to find someone who sells this mattress. The store i bought it went out of business.
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Posted by Wendy
on November 16, 2017
This mattress was perfect when I first got it . Perfect blend of Firm and pressure point relief . That lasted three months . The foam layers softened quickly and I was sinking in the bed . Never had a bed break down so fast . Returned it to Mattress …
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Posted by Carolyn
from Glendale, AZ
on March 3, 2021
Great during hot weather for keeping cool. Initially very comfortable and supportive. Sagging in the middle like a hammock after only a year and a half. For $1000, expected more than just a year and a half of support.
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Posted by jim
from Modesto, CA
on January 21, 2023
My parents had McRoskey beds for the last 40 years, I still have the CA King that is more than 20 years old. The twin beds they got a year ago to replace their McRoskey twin beds, were not the same quality and did not function well on the adjustable …
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Posted by Linda H
from Clarkrange, TN
on April 17, 2016
This is a very high quality, double sided mattress which was manufactured in-house. It is firm yet soft on top and provides me with great full body support despite my heavy weight (210lbs). I sleep by myself, but this mattress appears to have no motion transfer whatsoever. It is solidly …
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Posted by Louella H
from Louisville, TN
on January 27, 2013
An around expensive mattress that doesn't make the grade. Would not recommend this one to anyone. There is a hump in the middle of our bed and indentions where we sleep on each side.
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Posted by Tony
from Wayzata, MN
on December 16, 2015
Don't be fooled by the "Plush" in the name. There may be some soft top to this mattress, but the underlying support system is WAY too firm. I am surprised that I am saying this because I have had no problem sleeping on floors when necessary or camping on solid …
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Posted by Jodi
from Wausau, WI
on March 27, 2018
I went shopping for a mattress with one in mind. The sales worker said this bed BR mount holly was the top best for all of my conditions. That was a pile of dog do do! I have it 6 mts then a year to try to adjust knowing that …
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Posted by Mary A
from Louisville, KY
on November 13, 2011
I purchased not one but two luxury mattresses from Bowles. One Queen for my mother and a King for myself. Mine was $2200. Within 6 months mine had a dip and my mother's also. It was so bad I had horrible back pain and had to turn around and sleep …
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Posted by Fred J
from Chester, CT
on September 27, 2011
My major fault is with the delivery service. They were supposed to call and didn't. We looked online and found that the delivery time was sometime AFTER 7:15am - they showed up at 6:55am. This new style matteress replaced a matteress AND box spring, but they would only take away …
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Posted by Ilsa B
from Southfield, MI
on September 18, 2014
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
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Posted by Jon
from Beachwood, OH
on June 17, 2015
I just purchased a set of mattresses and cannot speak highly enough of the entire experience. Set up is straightforward, comfort is outstanding. I have previously purchased mattresses from this company with excellent results.
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Posted by Mike
on March 10, 2020
Had the mattress two years. After 18 months it started giving us issues. We ended up having to sell it for half the cost we bought it. I thought we were lucky to get that. They turn the names over every two years and take the floor models off and …
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Posted by Elaine
from Decatur, TX
on April 1, 2019
We had a VERY old mattress with a 4" mattress topper. Too hot for my husband. We needed a new mattress so we thought we could sink some money on a new one. Bad decision. We start out sleeping in the middle together. During the night we sleep on our …
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Posted by Yolanda
from Visalia, CA
on December 18, 2017
My experience is back pain, neck pain, definitely need a new bed! Sears sucks no wonder you are going down!
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Posted by Michele E
from Cary, NC
on December 13, 2009
Very comfortable and like the cushion top. Note, we don't have a box spring.
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Posted by SuperMom
from Cottage Grove, MN
on February 19, 2017
This mattress didn't last long at all. I've had it for 4 years and even rotating it every few months didn't prolong the life of the mattress. I can only sleep up to 6 hrs a night and still wake up with bad back pain
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Posted by Rosemary L
from Simi Valley, CA
on April 26, 2011
We purchased a high end Simmons Mattress"Buchanan" at $5275.00 in 2008 after being told it was the top of the line and very durable. In less than three years it had body impressions and lumps. We called the store and Mike sent out an investigator to see the problem, but …
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Posted by Richard
from New Braunfels, TX
on October 17, 2022
We purchased this mattress in 2018 or 19. The first year was good then things went downhill. We first noticed the ripples on my wife’s side that tend to lump. Then the valleys began to appear on my side. Now the edges slope to where I actually slide slowly toward …
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Posted by RO
from Hillsboro, OH
on February 13, 2016
I have had mattress replaced once and after a short 3 months it now has severe depressions where we sleep. We of of average weight so that is not issue. I have a mattress much older that does not have depressions like this one 3 months old. Mays has been …
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Posted by Joy F
from Waunakee, WI
on January 28, 2014
We purchased this bed a few months ago, it is now January in Wisconsin where we live, and we wake up almost every night feeling too hot. The bedroom is about 60 degrees at night and we have never had problems sleeping too warm before now. I was concerned when …
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Posted by Hayley
from Red Deer, AB
on July 1, 2021
I got a Beautyrest pillow top luxury firm mattress in 2013 and in 2020, I started noticing it was sagging in the middle. I have severe neck and back issues, I’m overweight and this bed was AMAZING for seven, almost eight years! I think that’s pretty phenomenal. It was so …
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Posted by Chad
from Fayette City, PA
on October 1, 2019
Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the …
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Posted by Vamr
from Ottawa, ON
on February 3, 2019
Had a slight dip in middle of bed ,and one side softer and somewhat saggier than the other from the beginning . On day 2 of receiving I thought I should turn it around as other side seems just right. Leons will be replacing it for same, hopefully no defects …
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Posted by Chad
from Victoria, BC
on June 13, 2019
It's been the best mattress I've ever slept on. I'm writing this review after reading so many negative reviews. I can't say I've experienced the same issues. Compared to the three other mattresses we have owned, and the plethora of hotel beds I've had to sleep in over the years, …
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Posted by GAIL V
from Trabuco Canyon, CA
on February 9, 2018
If I had known how heavy the mattress was, I might not have bought it. It is very hard to change the sheets because it is heavy to lift the corners. You don't think about that when buying a mattress. You are more concerned with the feel. I don't think …
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Posted by B G
from Tucson, AZ
on December 13, 2011
We bought this mattress September of 2008. It was less than a year old and we were waking up sore. Indentations were already forming in the bed. We bought a memory foam topper which improved the comfort. But the ridge in the middle of the bed was magnified by the …
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Posted by James C
from Mullica Hill, NJ
on January 2, 2014
Paid $1200 on-line for this mattress, box spring set. Thought that was a good deal considering the $3000 price at Macy's. What a waste of money! Both sides of the bed have huge dips where the springs probably collapsed. So, we're getting a new memory foam mattress today because of …
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Posted by Ami
from St Stephen, NB
on May 15, 2021
We bought our first Hotel 3 mattress in September.. by March the side wall on my husband's side was completely broken and warped.. We put in a claim with warranty, which was reviewed and accepted and our new mattress came 2 weeks later.. when the delivery drivers came to switch …
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Posted by Joe
from Norfolk, MA
on July 19, 2020
We sleep on a platform bed, so there is no box spring layer, just the mattress on a hard platform of solid wood. We are both over age 60 and we weigh 125/170 lbs respectively. Before buying the Beautyrest Phenom Crossover mattress we had a regular coil spring mattress with …
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Posted by Nancy
from Rochester, NY
on November 8, 2017
This bed started off great. The old mattress caused knots in my upper back and this mattress seemed like a vast improvement. However, after 8 months, this bed became my nightmare. It is sunken in where I lay, any Support it had is gone! I wake up with so much …
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Posted by Shyam
on February 26, 2020
when i tested it at the store, it oddly felt firm enough. after a few days of receiving it, it feels like a sponge and the store has been anything but helpful. I am used to a firm feel, am even okay with a medium firm feel. But this one …
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Posted by Jen
from Suamico, WI
on April 20, 2014
We have this mattress at home and it is great but then we bought one for our cottage and it is not the same. It is way too soft, much softer than the mattress at home. It is supposed to be the same mattress! Same size and everything! We bought …
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Posted by Joe
from Brandon, MS
on April 6, 2017
Inconsistent feel between each side with same latex configuration. Two firm layers have different support comfort. If you get the configuration right for your shoulders it's too soft for your lower back. Configurating your comfort is even more difficult as the latex ages. It's like playing Jeopardy with your sleep. …
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Posted by Mike
from Jacksonville, AR
on June 8, 2017
Wonderful choice and Bebee WArehouse furniture gave us a great price . They recommended it and we are both very pleased
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Posted by Karen
from Griffin, IN
on December 7, 2018
So far the mattress has mostly met our expections. I felt it was harder than the one from the store. Then yesterday my husband got in to the bed and we hear a pop. We took the mattress off to investigate. We found two boards in the box springs right …
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Posted by James
from Gulfport, MS
on December 1, 2017
Seems I've found the just right mattress after all these years. I like the latex better than memory foam. For me, it's just right.
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Posted by Inez
from Holbrook, AZ
on December 6, 2018
Long story short, canceled order after it went unfulfilled for 2 months, waited another 1.5 months for a refund, was issued a refund very soon after I left a negative review at the Better Business Bureau, and THEN the refund to Paypal "didn't complete." SO STILL NO REFUND. This is …
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Posted by Steve
from Las Vegas, NV
on May 16, 2020
After sleeping on the SleepEZ Select Comfort hybrid queen latex mattress (i.e., this is a relatively new mattress) for about 45 nights, I rate this mattress in the top tier of hybrid mattresses I have seen, reviewed or purchased, whether a bed in a box or in a retail store. …
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Posted by Larry
from Tucson, AZ
on January 23, 2019
A lot of money for an uncomfortable mattress...mattress was very comfortable on the store model, new mattress was just manufactured 3 days before delivery and very different than the store model...even with the pillow top, still lumpy feel to the body and causes hip and shoulder pain...also feels as if …
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Posted by James
from Battle Creek, MI
on January 30, 2020
I always wanted a brand new bed ,and a bed I'd be the first person to sleep on .a king size bed given me plenty space and comfort The first couple weeks best sleep ever then shortly after my neck and shoulder was in pain and i switch back to …
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Posted by Lee
from Portland, OR
on June 2, 2019
I bought this mattress in place of a memory foam mattress that was too firm for side sleeping. The sales people told me not having a pillow top would be better for longer lifespan so I chose those spring mattress. It was very comfortable for about 3-6 months, then it …
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Posted by Kait
from Westbrook, CT
on July 31, 2020
I did a lot of research before buying this mattress, and am so very disappointed. It honestly feels like I'm sinking into it. So soft and no support. Wish quality innerspring mattresses were still around. Maybe at a local retailer? Anyway, I do not recommend this mattress for anyone. It …
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Posted by Tony N
from Montgomery, NY
on October 17, 2011
We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in …
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Posted by Kathy H
from Metter, GA
on June 9, 2013
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon …
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Posted by Barbara
from Bolton, ON
on December 7, 2020
I did not order this soft mattress.It was a replacement for the original purchase as the delivery man sliced the pillowtop.When I went back to the Brick to complain it was too soft and not what I ordered their response was it is the 2020 model with no changes and …
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Posted by Jennifer
from Toms River, NJ
on June 30, 2018
Where to start? After a few months I would go to sleep and sink so far down into the mattress that I couldn’t roll over without pulling myself out of a hole. Most uncomfortable bed I have ever slept in. It’s supposed to keep you cool but does the opposite, …
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Posted by Heather
from Catawba, SC
on November 29, 2020
Body indention into mattress. Not comfortable.
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Posted by Clemmie
from Schaumburg, IL
on July 9, 2018
Shortly after purchase noticed a divot in the mattress. Was told to rotate mattress. Rotated, now I have two divots and a sore back. No mattress should break down this quickly. Only been a year since purchase and Simmons does not want to honor the warranty. . Said divot is …
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Posted by Mary
from Fort Lauderdale, FL
on April 18, 2016
This mattress through the first 2 months was great after that went down hill drastically . The support it gives is literally "0" after 3 months . The warranty was also no help stating I did not sink over 2 inches in any area , so claim denied . Will …
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Posted by Suzy C
from Little Silver, NJ
on January 25, 2010
I traveled to Starwood hotels so frequently and was most comfortable in Westins and Ws where they have Simmons BR pillowtop mattresses (co-branded with Westin's Heavenly Bed and W) - so comfortable that we got one for home.
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Posted by Ben C
from Boise, ID
on October 8, 2011
Poorest quality springs on the market you would be better off building your own mattress out of sticks and leaves. Why cant they put desent springs in these. Thats what it boils down to cheap springs that loose they resilience I wake up with aches and pains. If I sleep …
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Posted by Emeraldseye
from New Orleans, LA
on February 22, 2014
I must admit, I was very leery about buying this bed, after I had already purchased it. I hadn't heard of it, and when I tried to find out any information on it, there was NONE. I had read several complaints about Englander in general and I thought I just …
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Posted by Fred H
from Walpole, MA
on January 4, 2014
We had bought two Naturally Bob's latex mattress a couple of years ago and found them to be very comfortable. When we recently ordered a new King size for the master bedroom, we didn't bother to go to the store to try it because we thought we knew what we …
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Posted by Heather
from Brighton, MO
on March 15, 2016
We bought this mattress from a local furniture store. When we called to have it warranties, we were told it would be 6-8 weeks before we got our new mattress back and could have a used one until then. Uh, no thanks, that's WHY we bought a NEW mattress, gross! …
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Posted by Anna
from Reynoldsburg, OH
on May 7, 2018
The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing different is …
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Posted by Joe
from Richardson, TX
on August 10, 2018
I really am satisfied with this mattress. I get a great nights sleep and it was relatively cheap compared to many others. Even if I need to replace it in 3 years it beats paying 1500 or more.
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Posted by Don
from Sarasota, FL
on December 11, 2017
It cost me $39.90 to fix the defective hose connectors and now the pump will not indicate the pressure in the mattress. The fix will cost me $304.35 to replace the defective pump. I do not recommend Air Beds Unlimited because it will cost you more money in the long …
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Posted by Tammy
from Merrill, WI
on November 26, 2017
this is a great mattress we have had it for 3 years but now we cant even sleep on it without waking up feeling like we are 90 years old. Our backs hurt so bad when we wake up that we half the time end up sleeping in our recliners …
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Posted by Elizabeth
from Annapolis, MD
on May 3, 2015
Every night when I crawl into bed, my heart sinks at the thought of the disastrous purchase I made. $1000 and this "extra firm" mattress has creaky springs which I feel under my elbows, side, and legs. I have flipped the mattress and it is the same. Not even a …
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Janet
from Marietta, GA
on December 8, 2017
This mattress was fine for a while and then it’s like a valley on each side with a mountain in the middle. We stood the mattress up to move our bed and it almost completely folded and buckled. You feel as though you are sleeping in a hole and you’re …
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Posted by johnnylakis
from Brooklyn, NY
on June 9, 2019
Serta bought Simmons. This mattress caught my attention when I laid on it at Mattress Firm and I didn't want to get up. For the price, it's a good value. You sleep so well, you don't want to wake up in the morning!
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Posted by William
from Glen Burnie, MD
on December 6, 2018
My last mattress was a really firm mattress and I had it for almost 14 years. I bought this one a few months ago and wow, wow wow. I was expecting to toss around a little on this. I keep waking up in the exact same spot I started. No …
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Posted by Theresa B
from Riverview, MI
on August 5, 2014
Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received …
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Posted by Andrew
from Mesa, AZ
on May 5, 2017
I easily paid ten times the cost of this mattress trying to find back pain relief from herniated disks. The doctors wanted to do surgery everyone had a different solution that did not work and I knew that the mattress that I was sleeping at the time definitely was not …
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Posted by Rbert S
from Rentz, GA
on March 25, 2012
valley and mountain across.mattress top.very uncomformable.i cannot even sleep on mattrss.have to sleep in another bedroom.retailer told me to push down on hump and it wood eliminate mountain and valley.you guest it .it did not work. my wife and i are very displeased with product. we have actually turned the …
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Posted by John
from Mont-Royal, QC
on February 5, 2018
I complained about the depression on the mattress. The company referred me to the Bay where I bought it from. Customer service never sent anyone to measure the depression and Marshall Mattress basically absolved themselves of any warranty claim. I expected more from the Bay and Marshall but I am …
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Posted by Marilyn
from Santa Monica, CA
on May 31, 2019
I expected to have this mattress for 15 years at least since the warranty for 100 percent natural latex mattress was 20 years if we rotated it every 4 weeks. It was so heavy we needed help to rotate it but were faithful to to the routine give or take …
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Posted by Patrick
from New Orleans, LA
on April 28, 2020
I reallly hate to have to say this because the mattress is sooooooooo comfortable. It has done wonders for my lower back issues that were caused by my last mattresses, and I am getting the deepest sleep I have had in 5 years. But, I am a side sleeper and …
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Posted by Katherine e
from Bangor, CA
on June 29, 2021
There is a spot that I lay on and it’s a big sinkhole. There is a huge dip in the bed and I have to move completely around it, so now it’s a single sleeper bed. I will NEVER buy a Beautyrest again. My previous 25 year old mattress was …
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by Ben
from Largo, FL
on January 26, 2022
I bought a Beautyrest "Black Desiree Firm" mattress with a suggested retail of over $2k. So I thought I was buying quality that would last, It didn't! I am not a large person. I am height / weight proportionate weighing 165 lbs. So I was very surprised to realize my …
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Posted by Justin
from Syracuse, NY
on September 14, 2022
Took me a month to get my back used to this bed, my wife was fine right away. Over the past year, both of us are walking up with sore backs and hips. Warranty is if there is 3/4” sag, there might be half that right now, but this mattress …
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Posted by H S
from Bensalem, PA
on December 23, 2010
After only a year, it sags and causes backaches. DO NOT BUY THIS!! We contacted Sleepy's and Simmons and neither will do anything to resolve it. We will never buy from Sleepy's or a Simmons bed again! To purchase a mattress over $1300 to have it not last absolutely disgusts …
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Posted by Cathie W
from Poulsbo, WA
on February 16, 2011
For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) …
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Posted by mary
from Paw Paw, IL
on July 8, 2018
We bought this bed from Sleepy's (now Mattress Firm) May of 2016. We needed a new bed that was going to work better for both of us. Our Adjustable Air bed was just not working for us, and we decided to finally go to a mattress store. We moved into …
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Posted by Dorothy
from Punta Gorda, FL
on October 24, 2018
Ok after 18 months our beautyrest westchester started to develop a sink hole. Today a rep came out and measured it and RTG will get back to us.
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Posted by Madeleine
from Vanier, ON
on June 15, 2021
Bought in 2015, was comfortable for the first 4 years only. Compared to previous mattresses bought in my life which lasted for at least 10 years this one was not a good buy.
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Posted by Christina
from Saint Petersburg, FL
on May 3, 2014
I have purchased several Beautyrest/Simmons mattresses over 25 years so though I'd try their new technology in the Kailey Plush Firm Eurotop. After spending over $2,800. at Macy's I got one. It is the worst mattress I've ever owned.It developed body impressions in the first 40 days that never sprang …
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Posted by Josh B
from Carlisle, PA
on May 7, 2012
This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another …
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Posted by Jere F
from Houston, TX
on December 30, 2010
Tried the WorldClass Decadence plush pillowtop with latex and PUR foams but it was definitely too soft - especially for my 215 lb husband. Valleys developed where we slept on both sides of our king with a 1 foot wide ridge down the middle. The valleys come back up when …
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Posted by Tracy
from Marietta, GA
on September 7, 2014
This bed didn't last more than 3 years. At first it seems great but then breaks down quickly, with the no flip option you are out of luck. Loses support and creates increased pressure points,.. Very disappointed it wasn't cheap.
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Posted by Trina
from Arlington, TX
on October 12, 2017
I will never buy this product again. My husband and I wake up in pain everyday. This is the second time I have called warranty. It started sagging after a year. Called warranty October of 2016 and they said it was not bad enough. They are coming again today so …
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Posted by Joanna
from Toronto, ON
on April 16, 2018
I received this bed as a gift (new, unused) from my mom a year ago, and it was replacing a very worn 7-yr old pocket coil mattress that had come in a box. At first I wasn't sold on the super softness of the gel pillowtop on the Beautyrest, but …
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Posted by William
from Harker Heights, TX
on September 29, 2021
Sleep like a baby!👏🏽👏🏽👏🏽
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Posted by Amy
from Tinley Park, IL
on September 10, 2019
This mattress was hollowed out at the middle within 4 years despite moderate use and turning! Avoid it! Poor quality!
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Posted by Marla
from Greencastle, IN
on June 7, 2017
Don't purchase a mattress from beauty rest , won't make warrant good . Terrible mattress .
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Posted by Brittany
from Tempe, AZ
on March 10, 2017
I couldn't find a place to leave a review where I purchased the mattress from so I'll leave it here instead ;) I suffer from insomnia and back pain. I chose this bed mainly because it was a hybrid. I had determined I needed memory foam. I needed to not …
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Posted by Mohanad
from Portland, OR
on April 10, 2022
It is comfortable, supportive and cool!
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Posted by Cindy
from Opelousas, LA
on February 6, 2020
The bed is really great and Innova has always responded promptly to any issues that I have had either via email or phone...I have no complaints about the company but the mattress is sagging in the middle but that maybe because my mother had kept the head of the bed …
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Posted by Joni
from Omaha, NE
on July 14, 2021
I bought this mattress when my other mattress was 20 years old. It was very comfortable at first. I noticed that I left sunken body imprints when it was only one year old. I rotate it often. I weigh less than 130 lbs. Lately, I started sleeping at the foot …
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Posted by Debbie
from Solana Beach, CA
on December 5, 2022
Impressed with Harvest Green Mattress from the moment it arrived in efficient packaging & popped (with help professional delivery service) into a nicely stitched and quilted firm mattress. Sleeping on our new king mattress is comfortable with just right amount of support for my weak lower back. I fall asleep …
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Posted by MINDY V
from Thousand Oaks, CA
on January 9, 2018
Was hoping to love this mattress but it's a little too firm for our liking. Still have same problems with arms falling asleep, neck and back pain. Glad my husband talked me into getting adjustable frame. We use it all the time. Mattress just ok.
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Posted by Nancy
from Tavistock, ON
on January 8, 2022
A brief period of time after buying this mattress it developed two significant depressions where my spouse and I sleep on our respective sides. You can literally roll into the depressions on either side, from the centre of the mattress (which has retained its original density). We had a Kingsdown …
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Posted by Hayley S
from Athens, GA
on August 1, 2020
Initially the plush top and support felt good. I slept on it alone for 6 months and when I stayed on the edge the support was fine but if I went toward the middle of the bed it sunk in. I added some support under the frame and this helped …
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Posted by Robin
from Bemidji, MN
on June 1, 2019
Within a month of purchasing this bed the bed has settled 1/2-2”. When I lay on it feels like I am laying in a hole.
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Posted by Chastity
from Albany, GA
on October 3, 2016
I've had this matress for about 3 years and I've had constant back & neck pain since I've started sleeping on it. This matress hasn't held up at all for the amount of money I paid for it. It has constantly made noice and sags all over. I will never …
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Posted by Geof D
from North Fort Myers, FL
on February 28, 2020
The sides are distorted and the bed has developed two distinct hammocks in just three weeks. I weigh 175 lbs and my wife 110. Can’t imagine why this thing would like after a year. Fortunately the retailer is replacing it today with another brand.
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Posted by Debbie
from Norwood, NJ
on June 5, 2022
This mattress felt great in the store. After the first year it had less support. After 2 years the edge support is gone. I tried rotating the mattress from top to bottom but did not make a difference. I would steer clear of the brand Beautyrest based on this mattress.
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Posted by David B
from Colorado Springs, CO
on February 18, 2013
We originally purchased the BeautyRest Angelique Visco Cushion Firm King from Macy's in 2008. It started started sinking right away. Macy's sent out the guy and he reported the almost 2 inch valley. Macy's allowed us to upgrade to the NXG250 Luxury Firm mattress ($2260) if we paid the $150 …
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Posted by db
from Chicago, IL
on December 26, 2016
I slept better on my 15 years old Simmons mattress with a plan top a classic innerspring mattress. The Allie mattress was great initially, after the one date had passed the back aches started. They are so painful now, I have problems exiting the bed. Simmons does not consider this …
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Posted by Sharon
from New Lenox, IL
on September 12, 2019
This mattress felt wonderful when it was first purchased and until the first year of use. After that, it no longer conforms to your body as marketed. It has become very firm and uncomfortable. There is a 10-year warrantly on the product, but it is ignored.
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Posted by Brian
from South Hadley, MA
on January 22, 2023
Never had a bad night's sleep on this mattress. The only reason i don;' use it regularly anymore is because it does not suit my husband and he did not want to give up his own high end mattress. I would love my mattress back. Worth a divorce?....
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Posted by Cornelius G
from Fort Lauderdale, FL
on October 21, 2014
I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it. We recently discovered that a portion of …
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Posted by Lonnie C
from Smithfield, VA
on March 26, 2011
If you value your health and a good night sleep, avoid a foam mattress at all costs. The foam bed is so soft it provides no back support. After a short while the mattress develops a pit in the middle where you are unable to roll from side to side. …
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Posted by Bobby H
from Conover, NC
on May 29, 2012
I purchased this mattress originally for my guest room, because I wanted something nice but didn't want to spend a lot of money. It turns out that after a few nights on my name brand mattress, I realized the Southerland model was much more comfortable. We have moved the Southerland …
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Posted by Anthony L
from New York, NY
on May 24, 2013
My wife and I bought a new mattress from Naturepedic a few weeks ago. I honestly had to hold back my urge to post this after the first night's sleep, because in truth, I thought I had a great night's sleep because I just been really tired. I was wrong. …
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Posted by Emma
from Atlanta, GA
on March 1, 2017
We compared this to a sleep number and were excited to pay so much less for it. We are beyond disappointed! We paid $1649 for an air mattress you can but at Walmart for $69! Its terrible and the company wont take the product back. They wont return calls, wont …
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Posted by Deborah
from Boston, MA
on April 29, 2017
I am ecstatic about this mattress, hard to get out of bed because I lay there marveling at how wonderful it is! The level of support underneath is fantastic... then topped off with just the right amount of soft cushioning... like sleeping on a cloud! (but not too much pillow …
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Posted by Nancy
from Murfreesboro, TN
on January 3, 2019
After about a year, this bed began to develop significant depressions on both sides which have made sleep difficult and caused back pain for my husband and myself. Our previous mattress was comfortable for more than 15 years, so we were surprised and very disappointed to find this mattress nearly …
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Posted by Daryl
from Mokena, IL
on November 7, 2018
I have a doublesided bed from them and its awesome!
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Posted by val j
from Kimberley, BC
on September 1, 2019
The springs individually dig into my body, I bought a nice mattress cover to overcome that but after a short time the springs parted like the red sea,and the fabric atop the mattress stretched nicely to accommodate the spread, not long after that the springs parted under my cats spot …
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Posted by Diana F
from Lake Orion, MI
on October 8, 2014
This is my 2nd mattress and it has a "wow"....sinking in after a few weeks of use, and no, I only weigh 125lbs. Very dissapointed in this mattress.
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Posted by Michele
from Glen Burnie, MD
on June 25, 2022
This matteress was by far the best ever!!! The pillow top made it soft and comfy and the inner coils kept it supportive and firm. But sadly it finally (after 15+ years) it started to the dreaded 'sag' into the middle of the middle of the bed. I would buy …
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Posted by Kristine
from Sherwood Park, AB
on February 1, 2023
There is also a big hump in the middle of the bed. We bought a new mattress after 6 years. It was a great mattress for only 3 years.
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Posted by Tommy
from Maple Valley, WA
on August 16, 2022
First, Paramount is a Rolls Royce level mattress company. Their beds are sold at Bloomingdale’s and adorn some of the most luxurious hotels in America. Yet, many of their price-points are reachable for average purchasers while still maintaining very high quality. I had tried three mattresses. I have osteoarthritis, a …
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Posted by Gail
from Lake Katrine, NY
on November 24, 2021
For the price I thought it would be much better. I tested the same mattress in the showroom of the store on several occasions and so did one of my relatives and when the mattress came it did not feel the same. I did not complain about the mattress initially …
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Posted by Shane S
from Citrus Heights, CA
on November 21, 2012
I have owned a waterbed since 1977. This is the third mattress I have purchased meaning that the overall average mattress life has been about 12 years. The prior mattress that I purchased was a Naturalizer 100 in August 1988 for $69.95. That lasted until I wanted a firmer mattress …
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Posted by David M
from Deerfield, IL
on February 9, 2010
This mattress offers a firm feel with good edge support and yet has enough surface softness to allow a very comfortable feel.
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Posted by Linda C
from Hillsboro, IL
on February 18, 2012
The mattress is only 1 1/2 years old and it looks like it's 20 years old. We have rotated the mattress every month as we were told to do. The body impressions show severly even when the bed is made. I would never recommend the mattress to anyone.. My son …
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Posted by Lisa
from Bowmanville, ON
on December 24, 2019
Mattress was excellent at first. However 6 months in the mattress is starting to sag and has high point in the middle. Very disappointed 😞
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Posted by Missy
from Wichita, KS
on June 21, 2018
I love my bed!!! The wrapped coils mean that my dogs don’t disrupt me when they get in an out of bed at night. I don’t have any pressure pain an I just sleep good. I didn’t pay an arm an a leg either!! Good company an good quality beds.
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Posted by Drew
from Loveland, OH
on March 10, 2019
Spent over $1,500 on the king size mattress set. After months of struggling to getting acclimated and my back killing me.....we went back up to see what they could do. They gave us some cheap foam top and said to try it. After another coulple month of my back still …
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Posted by Angie
from Stockbridge, MI
on February 24, 2020
We purchased what was believed to be top of the line mattress and was good for roughly 1 month and the middle is completely sunken in. Came with 15 year warranty but does no good if they don't stand by their product. Worse purchase ever and have to get a …
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Posted by Mark E
from Gloucester, ON
on September 10, 2013
If you want to spend thousands on a mattress and box spring that you cook on and when you complain receive a, letter that Simmons doesn't warranty comfort, then this is the mattress for you. I wouldn't recommend this mattress or company to my worst enemy.
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Posted by Maria
from Averill Park, NY
on November 18, 2018
I’m a small framed woman (5’2”,110lbs) and my partner is a average male (6’, 175) in our early 50’s. It was a big mistake buying an extra firmi was fooled by how soft the firm demo had become in the store and convinced boyfriend to buy extra-firm. Its 5 yrs …
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Posted by Jacqueline
from Monrovia, CA
on September 10, 2021
After several months the right end of this mattress sunk. I don’t recommend this mattress, huge disappointment.
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Posted by Greg V
from San Francisco, CA
on January 4, 2010
A few years ago I stayed in a Westin hotel and really loved their "Heavenly Bed." You can go online and buy it, and have it delivered -- mattress, boxspring, pillows, sheets, everything! And it's just like the hotel version
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Posted by Anonymous
from Potwin, KS
on January 2, 2014
Had a Sealy for 22 years and we jumped ship to the Simmons brand. Can't believe I waited so long to try a Beauty Rest. We opted for a close out bed and box springs and walked out the door for under $900 on a King set. Very happy so …
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Posted by Laura
from Scottsdale, AZ
on June 10, 2017
Mattress has body impressions. Middle of the bed is the only place to get relief from back aches.
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Posted by Dale
from Delray Beach, FL
on May 22, 2014
Bed collapses under me but the memory foam pops up and hides the indentation so upon inspection ip looks fine therefor not deemed defective. I believe it is. It does not meet my expectation!
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Posted by L
from Waterloo, ON
on July 16, 2017
Our main complaint is the tendency to roll off the side and I get severe pressure points on my shoulders and hip. It is a bit of a struggle to move on this mattress and the center feels like it is "humped up". Forget sitting on the edge to put …
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Posted by MB
from Petaluma, CA
on January 16, 2018
We’ve purchased high end and low end with poor results. I hope this mattress stays as comfortable in the future as it is now.
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Posted by Stephanie
from Cary, NC
on August 19, 2021
Way softer than the demo model. Top squishes flat and remembers. My last bed had a pillow top but didn't cause issues until 8 years in. Last bed I could sleep cool with flannel sheets in summer with temp at 72, not this bed. They expect you to sleep at …
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Posted by Anne
from Cary, NC
on March 18, 2021
We bought this mattress 21 months ago and it is so bad that my husband rarely sleeps on it and I wake up in pain most nights. I am a small woman (130 lbs) and there is a large crater on my side of bed, which has been there several …
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Posted by Melissa
from San Jose, CA
on May 14, 2017
This mattress is like a cloud to sleep on. I love its feel, but I can't sleep through the night without waking up sweating. I have to have a fan on to sleep on this mattress. Such a disappointment as I love jumping into bed it's so darn comfy. Tried …
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Posted by Joshua M
from Columbus, OH
on August 22, 2014
i am now having this mattress replaced for the 3rd time under warranty. initial purchase was 6 months ago. after two months, the mattress would sag horribly and has been inspected and deemed outside of manufacturers specifications, and each time replaced. will continue this trend i'm sure until a new …
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Posted by Patricia C
from Harper Woods, MI
on August 5, 2014
Wow never knew sleep could feel so good. I work ling hard hours.and love coming home to crash.
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Posted by Dorothy K
from Newport, MI
on August 9, 2014
We have had to exchange this mattress and it's getting to look the same problems are starting
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Posted by William
from Sykesville, MD
on May 25, 2017
The beautyrest legend firm for my back and hip issues is the only mattress that I found to let me get a good night's sleep.
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Posted by Trevor
from Vancouver, BC
on September 1, 2017
I purchased this mattress used and it gave me back pain for the first time in my life within a few weeks.
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Posted by Sarah B
from Mission, BC
on September 21, 2021
Got this just after my son was born, he will be 3 in December. So I have had this mattress less than 3 years. It is horrible. My husband and I sleep in sagged out holes. The center is a lump so if we cuddle one of us has to …
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Posted by Nancy
from Dallas, TX
on March 4, 2016
Just spent two glorious nights on a new Justice bed at the wonderful, newly remodeled Drury Inn in Austin. This bed was superb! If I'd been in a truck instead of a car, would have made an offer to buy to bring home right then & there! Haven't thought about …
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Posted by J
from Carrizo Springs, TX
on February 11, 2020
So much money down the drain !!! my experience with this mattress was horrible! I was expecting my first child... “pregnant” needed something comfortable. Bought it within a month of having it .. believe it or not on one side of the bed sunk in. She’s now three years old.. …
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Posted by Valerie P
from Calgary, AB
on July 12, 2018
Slept on the mattress only six months as we go away for 6 months of the year always. Shrinkage very bad in both areas. Then the top layer of the mattress separated from its next layer of whatever and began to roll up inside. Inspector came out and agreed. Would …
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Posted by Wanda
from Fredericksburg, VA
on November 10, 2018
We bought this bed from sears and have had back pain every morning. It feels really good when you first get into it then in a couple hours you can’t rollover and your lower back starts to hurt.
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Posted by Omayra
from Alsip, IL
on December 23, 2017
Bought at Macy’s Never had backache, now I do Was sleeping on a temp eve memory top from Carson’s for 2 months. Maybe an adjustment. My husband can sleep anyways so of course he is happy
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Posted by JB
from South Dennis, MA
on June 17, 2018
The mattress that has been advertised in HSN it's definitely not the one that was built or delivered to me. When a regular person (Not Heavy) seats at the edge of the bed, the mattress is like going down the floor with him or her. When sleeping it's like the …
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Posted by John D
from Sarnia, ON
on November 22, 2012
Cheap construction. I got ripped off. Warranty process is a pain. They make you do all their work and then say they don't believe you and want to look for themselves.
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Posted by Cali
from Siloam Springs, AR
on July 17, 2021
We went to Mattress Firm to get a firm mattress. The 10-year warranty on the Simmons Greenwood Firm only takes place if there is 1 1/2-inch depression but you can see our body shape depressions on each side in the mattress. Basically, after two years, the mattress gave up its …
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Posted by Janine
from Beverly Hills, CA
on January 20, 2019
We've had this mattress for a few years and the mattress is still in excellent condition and we have wonderful sleeps. Happy to have invested in this!
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Posted by Bob G
from Stoughton, MA
on August 12, 2012
The bed was manufactured on 2/5/2008 internally. We have had the set for only 2 years. We both wake up with horrible back pain. My wife even had back surgery while it was not the complete cause it was a contributing factor. I have turned the matteress around and over …
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Posted by Jan
on February 14, 2020
This mattress is everything we could ask for. Perfect body comfort..great side construction making it very comfortable to lay at the edge of the bed. I am buying another one for our winter home.
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Posted by Meredith M
from West Chester, PA
on October 24, 2013
I was in love with this bed until, after 4 weeks, I noticed a body indentation started to form. My initial reaction was - I'm imagining this, it can't be happening! Well not only was it happening, but it has grown worse! My previous bed was a pillowtop and I …
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Posted by Norma
from West Chester, PA
on March 18, 2014
We have only had this mattress 6 weeks and it already is showing indentations where each of us sleep. Neither one of us are the least bit heavy. Not what I would expect from such a new mattress.
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Posted by Marle G
from Flat Rock, MI
on September 16, 2014
This mattress was replaced once within the first few months of having it due to sinking over an inch in spots. 6 months later there's a huge lump in the middle. I roll in this at night and now get horrible back spasms.This needs to be replaced again. HORRIBLE MATTRESS …
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Posted by Albert
from Beverly Hills, CA
on October 4, 2015
The Marshall brand Serene 4 series has opened a new realm of sleep comfort for me and my wife. This mattress has a medium firm support with a euro pillow top for additional comfort. My wife sleeps on her side and I sleep on my stomach - this mattress works …
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Posted by Nicole
from Horntown, VA
on March 5, 2023
Worst bed I’ve ever had
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Posted by Natasha
from Winnipeg, MB
on July 23, 2019
We thought the mattress would give good cool support. The first couple weeks it did. The denting started roughly 2 weeks after purchase. We've rotated and switched sides roughly every 3 weeks. I'm in unbelievable pain in my shoulders every morning. And am having constant lower back issues. This is …
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Posted by Martina
from Montreal, QC
on February 5, 2018
Les 2 pouces de latex n'aide pas à atténuer les points de pressions. Durant la nuit, nous sommes tjrs à changer de positions puisque le matelas est peu confortable et fait pression aux épaules ainsi qu'aux hanches.
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Posted by Sydney
from San Diego, CA
on May 31, 2018
Ever since I got the bed I’ve woken up every hour and a half drenched kn sweat. I thought it was night sweats. Then I slept elsewhere and I realized it’s the bed. I hate this thing. Do not buy one.
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Posted by Terry M
from Memphis, TN
on July 23, 2019
This mattress has me and my wife back neck shoulders hurting. I hate this mattress. This is the 3rd replacement for our adjustable base bed. This mattress is not good for the adjustable base beds
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Posted by Joe
from Loudon, TN
on October 9, 2021
Derrick provided excellent service in helping us pick out the right mattress.
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Posted by Yudette
from Inglewood, CA
on July 17, 2022
It's hard to believe how comfortable my mattress is each and every time I use it. No matter what position I choose to sleep, I wake up refresh and ready.
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Posted by Eric
from Chicago, IL
on November 3, 2022
Excellent mattress, would strongly recommend reaping the Harvest of this excellent sleep product.
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Posted by WILLIAM R
from Long Beach, CA
on January 5, 2018
This the best bed my wife and I have ever slept on. We are very satisfied with this bed. We'll get another when the time comes may years from now.
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Posted by mitzi
from Odessa, TX
on March 7, 2018
This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will …
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Posted by Heidi
from Sarasota, FL
on December 23, 2017
Within a year matress developed a sag on the side and a lump in the middle.
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Posted by Penn
from Fargo, ND
on May 8, 2018
Posted by Mike
from Edmonton, AB
on March 13, 2020
Biggest ripoff. The Brick is the worst company to deal with after up selling all the other shit to make sure the warranty is good on it. Then want you to jump through hoops to use the warranty. The mattress is like rolling hills.
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Posted by Nicole
from Trossachs, SK
on May 14, 2019
Wasnt even year old and put in claim for warranty because middle of bed has huge divet and no support. Hard not to roll into middle of bed when trying to fall asleep
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Posted by Ronald G
from Aiken, SC
on September 15, 2012
I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it …
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Posted by Kara
from Spring Hill, TN
on July 10, 2018
We've had this mattress for just 3 years and it is excessively sagging. It actually started in the second year of use, but unfortunately I didn't look into the warranty on it. I think I was in denial that this new-ish mattress was actually deteriorating so quickly. I wish I …
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Posted by Tim
from Embrun, ON
on January 5, 2023
We liked this mattress at first but after 1.5 years, the top started to puff up in one spot around 2.5 inches high, 10 inches long and 1.5 inches wide. We tried to submit a warranty claim with Sleep Country. We took the photos they wanted with a stick and …
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Posted by Fred
from Watsonville, CA
on March 29, 2018
I bought this at mattress firm two days ago. My sciatica is acting up, it's been fine for years. My mid back was sore all day yesterday and my wife's back is sore today (She didn't want to try it the first night). She does not want to try it …
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Posted by Charles
from Powhatan, VA
on September 13, 2019
Yes, good price and service but who cares .... I sleep well and that is what I care about. I work hard and need my rest and this bed does it.
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Posted by Lori T
from Marshall, MN
on November 7, 2013
I recently purchased a Sealy Posturepedic Beautyrest Lorena Heights pillow top mattress and have been sleeping on it for the last 2 weeks. So far I’ve been very happy with the purchase. I have been sleeping more soundly and do not wake up with any aches or pains. The mattress …
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Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
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Posted by Lee
from Queensbury, NY
on June 23, 2015
So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed …
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Posted by Dawn
on July 15, 2020
This mattress keep me up not able to get comfortable. Body aches.in the morning. Just horrible. My cats love it. Just bought a new one! This is going into the trash !
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Posted by Theresa H
from Saint John, NB
on January 30, 2013
This mattress did not hold up. Sags after 5 years and pillow top sags to one side with indentations around edging. Very poor customer service. I was flatly refused any compensation It is garbage after 5 year. Buy at Sears, Don't buy from a mattress gallery
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Posted by Gee D
from Philadelphia, PA
on November 10, 2010
This mattress is complete garbage. Its so bad that the company doesnt even honor their warranty with it. If you enjoy back pain and sleepless nights than this is definitely the mattress for you. I personally would be embarrassed as a company to make a product so terrible. I guess …
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Posted by Angus
from Burnaby, BC
on January 17, 2020
We thought we were doing the right thing when we purchased this mattress almost 3 years ago. Canadian made, Canadian owned company, all natural materials etc. We were assured this mattress had superior side support as we told the salesperson it was very important to us. The bed is now …
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Posted by Sharon P
from San Antonio, TX
on March 16, 2011
My experience with the mattress is awesome. But I knew it would be, because I have purchased with Cantwell before and was satisfied. A few family member has also purchase with them and are completely satisfied. The mattress is of great quality and comfort that if a person could stay …
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Posted by Kathy S
from Van Nuys, CA
on January 19, 2011
Huge valley in 3 months. To turn over, we must reel back and get a running start to roll up out of the hole. Back, neck, and shoulders hurt really badly in the morning and sometimes the middle of the night. WE HATE THIS BED. Less than 3 years and …
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Posted by Maria B
from Venice, CA
on June 27, 2014
We are THRILLED to talk about our daughter's new mattress and sheets from Naturepedic. First of all, it took a few nights for our daughter to transition from her crib to her new room and mattress but from the day that she slept in her new bed she has never …
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Posted by D L
from Mississauga, ON
on October 1, 2011
I would strongly recommend this line of bed A+I have had beds that are $5000 dollars as this one is before great price at The Bay..Do your self a favor and check it out It is a flippable Pillow top..It will be the best night sleep money can buy NOTHING …
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Posted by Judi S
from Henrietta, NY
on April 5, 2013
the first 2 years it was comfortable - we had the previous mattress over 15 years so it was great. Now as my husband says it is like sleeping in a taco... it is okay if there is only one of us in bed, but when he is in bed …
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Posted by Beverly
from Auburn, IN
on February 16, 2016
When first lying in bed, feels comfortable, but bed slowly starts sinking in the center and it is hard to roll to side of bed or even get out of center of bed, due to sinking. I've never had back pain until sleeping in this bed. Furniture store I purchased …
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Posted by Bob H
from Blairsville, GA
on November 16, 2012
I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed …
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Posted by Yehuda
from Lakewood, NJ
on January 1, 2018
At first this seemed like the perfect mattress. Very firm with a comfy pillow top. Now its not even 2 years and it is completely collapsed. I only weigh 150 lbs and there's no kids or anyone jumping on the bed. It just collapsed. Total waste of money.
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Posted by Vicky L
from Show Low, AZ
on November 20, 2018
I'm soo unhappy and deprived of sleep. This is the second mattress I've had from this place and both sagged within a month. Now the business says they won't refund my 500.00 bucks. The beds make my hip bones hurt and sometimes my arms fall asleep. Very dissatisfied.
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Posted by Kara
from Shirley, AR
on May 1, 2022
The mattress was wonderful for two months. Then the sides began breaking down. After 4 months Dreamline replaced it (with me taking it to them). We were promised the new mattress would not break down and that it would be replaced if it did so within one year. We are …
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Posted by ron
from Basehor, KS
on February 19, 2022
Worst mattress we have ever purchased. We had a similar mattress that was over 10 years old that held it's firmness and is still firm. I would never purchase this mattress and not likely to purchase another mattress from this manufacturer.
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Posted by Linda
from Skillman, NJ
on July 16, 2022
This is the worst mattress I’ve ever slept on - and that’s including cheapy mattresses from when I was a struggling 20-something. I’ve been sleeping on it for a week and I’m not exaggerating when I saw I can barely walk. After a night’s sleep, I can’t find a single …
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Posted by Andrea
from Buffalo, NY
on December 9, 2020
Loved the bed. Child with special needs soiled it. Stanley Steemer came out & cleaned it. It needs to be out of the house. But I want another one.
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Posted by Marc O
from Nepean, ON
on August 22, 2010
I was in the market for a new mattress for a long time and I finally purchased this king size mattress and boxspring at Sleep Country in Ottawa. Perfect sleep and my partner is not waking up at night because I tend to toss and turn alot
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Posted by Jamie Z
from Millbrae, CA
on December 6, 2009
Love my Westin Heavenly bed mattress by Simmons. By far, the most comfortable sleeping experience I have had.
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Posted by Daniel P
from Longmont, CO
on March 10, 2013
Great mattress until it starting getting huge indentions where my wife and I sleep at night. We rotated this mattress every month and now that we have had it for almost 3 years the mattress is very worn in where we sleep. It is a king size but now only …
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Posted by JERRY B
from Arcadia, CA
on December 15, 2017
have not had a good nights sleep since we bought it, if you take it back and upgrade me to a better one I would be very pleased thanks for asking Jerry Brascia
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Posted by Dan & Jennifer F
from Newport Beach, CA
on January 3, 2018
Quickly developed impressions on each side, with ridge in middle. Don't think it is wearing properly.
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Posted by William
from Iuka, MS
on July 26, 2020
very bad for the cost of it
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Posted by Michelle
from Signal Mountain, TN
on July 27, 2022
First off, I’m extremely happy with my new MurMaid Mattress. I have only slept on it 2 nights, and it has been the best sleep in years. My whole experience has been tainted due to the mattress pad you are required to purchase if you want the one year “Comfort …
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Posted by Jay
from Dothan, AL
on May 14, 2020
or not. Mattress is super comfy when u sit on it & even when u lay down. Its ultra plush & feels great initially. I sleep mostly on my side, occasionally end up on my back. Upon waking every morning, instead of waking up rested & refreshed, it feels like …
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Posted by Diane
from Indianapolis, IN
on August 18, 2021
After 5 nights of sleeping on this new, not so cheap mattress, there is a butt indentation. Emailed BeautyRest, gave them information (no copy of receipt), and they emailed me back in 2 business days. They asked for tag information (already sent a photo) and a copy of the purchase …
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Posted by Diane
from Milford, MI
on May 20, 2022
We feel like it has sunk in the middle terribly. This started after only two years. I hate this mattress so much. I CANNOT believe that we want a new mattress after owning this less than 4 years. I am never comfortable and my shoulders, back and neck hurt every …
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Posted by A
from Spanaway, WA
on October 29, 2017
Very disappointed in this mattress, for as much as we paid for it the body impressions were so bad we had to stack blankets in the "trenches". Thankfully the customer service and warranty covered it and we were given a replacement (not the same mattress either).
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Posted by Peggy
from Pflugerville, TX
on June 14, 2019
I paid a fortune as a student to this mattress. After 18 months it loosened. It was not supporting my back. I woke up with terrible back pain and it was so unbearable that I just replaced it after 20 months
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Posted by Jennifer H
from Suamico, WI
on April 8, 2013
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as …
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Posted by Ilir D
from Macomb, MI
on September 18, 2014
I wanted to return it. A guy came to measure how low is the mattress after this uses, but he didn't approved the return. Now I'm stuck with this mattress
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Posted by Cathy
from Winnipeg, MB
on June 23, 2016
This mattress started sagging with a few months. It is 7 months old and I dread going to bed at night knowing I will have very little sleep and a sore back in the morning. It is the worst mattress I have ever owned and was the most expensive.
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Posted by Michelle L
from Oakland, MI
on October 11, 2014
I feel we got a lemon mattress. It started to sag in less than a year and keeps getting worse. Already put a piece of wood under it.
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Posted by Pat
from Pompano Beach, FL
on March 30, 2014
Bought this bed less than a year ago and it already has body impressions in it. Not happy with how quickly the bed seems to have worn out. We are average weight people and to have the bed have "body impressions" already is unacceptable in our opinion. Since it is …
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Posted by Laura A
from Canton, MI
on August 7, 2014
I enjoy my bed, I get a really sound good night sleep. No tossing and turning, just a great goodnight sleep!!!.
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Posted by Gail B
from Clinton Township, MI
on September 22, 2014
I like the firmness in some of the areas, but one side of the mattress seems to slump on the side and is not as firm of soft like the middle.
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Posted by Gwendolyn C
from Pitman, NJ
on January 6, 2014
I have only owned this Mattress, for about 4 days, but I am impressed about how well I am now sleeping,I purchased it from Raymour and Flanigian at a pretty reasonable price ,I purchased a Plush pillow top,which was a little firmer that I expected ,but it is comfortable so …
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Posted by Dina
from Frederick, MD
on October 27, 2014
I bought a the exquisite mattress and return the first one the smell of chemicals so horrifically strong. The store send a second one which smells less but the chemical smell is there. Please do not buy this brand of mattress.
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Posted by Peggy
from Everton, AR
on April 27, 2017
Slept ok first couple years. Then it started sagging where my husband laid. We bought some memory foam to try to help. It only got worse. We kept a mattress pad on since we bought it and we kept it between the foam and mattress. We finally decided since we …
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Posted by Ashwini C
on May 23, 2023
I got the Eastman House mattress a few month ago and I have loved it. It's super soft and comfortable. I love sleeping on it or even just sitting or laying on it.
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Posted by Rose
from Stow, OH
on March 15, 2018
No problems in back since had mattress
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Posted by Cindy
from Morristown, TN
on October 3, 2017
My husband is a hot sleeper and this bed just works for us. We both sleep like babies on it. Great for side sleepers. We are very pleased with our purchase. When this finally wears out, we will buy another!
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Posted by Mark M
from Canoga Park, CA
on February 18, 2011
I purchased my "Aireloom Luxury Latex Jacaranda" bed at Sit 'n Sleep in December 2010. It has no springs, just a very dense "Dunlap" and "Talalay" latex core. The "Jacaranda" is a firm mattress with its very comfortable "Talalay" layer at the top. In the first couple of months I …
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Posted by Mary
from Summit, NJ
on March 16, 2020
Can't believe we have had the bed 15 years. Love the individually controlled heat. We have had to replace the air chamber on one side twice but even after the initial full warranty the price was very reasonable to repair. We have enjoyed the bed so much that we are …
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Posted by AL
from Ashton, MD
on April 25, 2021
This mattress collapsed in few ares, those areas are about 4 inches deep, contacted the tore, they asked for the pictures of effected areas, which we provided, they do not send a qualified person to the house to access the mattress, and they feel that nothing is wrong with the …
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Posted by Renee
from North Royalton, OH
on October 30, 2022
Totally uncomfortable. Hard to get out of due to the center sagging. Sorry I bought this mattress.
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Posted by Joanne F
from Hyde Park, MA
on June 29, 2013
This is my 3rd Macys bed. Stearns n Foster. Firm bed. English Meadow. Sunk in middle. Now, this Beautyrest Black Label $2000.00 Kamryn Firm bed, has done same thing. After few weeks, it sunk. Like Titanic. I am 5' 4", 148 lbs. Avg USA weight for female (true!). And I …
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Posted by Amanda
from Billerica, MA
on March 5, 2018
We were at a store buying a mattress for our 4 year old and decided to look around for ourselves as our old Tempurpedic was getting really worn. This model was recommended to us by the sleep specialist based on our body types and sleep positions and preferences, and of …
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Posted by Sylvia
from Qualicum Beach, BC
on July 18, 2017
Have enjoyed this bed but my husband has a very large hiatal hernia and needs to be able to elevate the head of the bed. We have bought adjustable twins with the identical mattress as we know we will be comfortable.
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Posted by Lin M
from San Mateo, CA
on October 18, 2013
we got a queen sized plush mattress at Macy's. Was told it was one of their best Simmons mattress. It felt great for the first 3 years. Then the padding on the mattress compressed enough that created deep enough body depressions that it started to give us back and neck …
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Posted by Mary
from Freehold, NJ
on November 2, 2019
This Simmons Exceptionale pillow top mattress is the best I've ever owned. If the Exceptionale is still around when my current one needs to be replaced...I intend to buy it again. My son has the Queen sized Simmons Exceptionale and he just raves about it. Two mattress winners in the …
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Posted by Char
from Sun City, AZ
on April 14, 2017
16 years and it is time to put this old mattress out to rest (pardon the pun) I have loved this mattress, so many times curling up in my bed and enjoying the feel of luxury. But it has developed a "divit" and it is time to go the the …
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Posted by Liza W
from Indianapolis, IN
on October 17, 2017
When we entered the store to purchase a new matters we were desperate after recently purchasing one from a store that closed and e could not get warranty met. We put our trust in the salesperson and store because the are "Well Named" / big matress chain. We have had …
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Posted by Mat
from Middle River, MD
on September 13, 2017
My wife brought her pillow top with her when we moved in together a handful of years ago and i never really loved it. It was about 10 years old when we replaced it and my god I didnt know what I've been missing. Huge step up in comfort. I …
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Posted by Phil B
from San Jose, CA
on October 21, 2020
Firm enough for me, plush enough for my girl. Stay cool, good support, sleep soundly.
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Posted by Shirley A
from New Bedford, MA
on August 31, 2016
This Mattress is a Dream come true fits all my needs and So Comfortable Thank you! Tom Cook At 319 State Road North Dartmouth , MA 02740 Store you took the time to make sure everything was just right for me The Great Customer Service was very much Appreciated I …
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Posted by Robert
from Tulare, CA
on February 23, 2017
WARNING do not buy anything from this company they do not even respond to your complaints. A one star rating is too high
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Posted by Tia
from Tifton, GA
on March 27, 2019
Beyond my expectations. Im buying another one this week, a king. Also, a Queen for my guest bedroom!
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Posted by Jane A
from Fernley, NV
on March 18, 2013
I live in a very small town where the ONLY furniture store sells nothing but Southerland mattress. I know that this company has a terrible reputation, but thought, "how bad can it be." Ha!!! My sofa is more comfortable than both the gel foam Omni-Tranquil for over $1000.00 or the …
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Posted by Stacey
from Ely, NV
on February 23, 2015
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated …
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Posted by Carlee
on April 6, 2015
Still too firm... and took forever to get this one after complaining about the grand rapids one... to the salesman that I couldn't sleep at all yhe first three nights... expressed my concerns about it being the wrong one and they postponed twice to getting me this once which is …
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Posted by Jesse
from Indianapolis, IN
on October 17, 2016
I bought this mattress set to furnish a new home. Here I am, 14 years later, I no longer have the home, but I still have the mattress set! I'm a big guy(300+ pounds), so previous mattresses very quickly turned into sleeping in a bowl. I had a 90% waveless …
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Posted by Ann
from South Grafton, MA
on November 14, 2016
within a couple of months we were rolling into each other in the middle.
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Posted by Marianne
from Gaspe, QC
on August 8, 2016
I find it odd there are no reviews online for this mattress, here's ours. We had bought a kingsdown mattress about 3 years ago - loved it at first, but then it started curving in the middle, and the fabric made it really hot in the summer. My partner, who …
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Posted by Jonathan W
from Stevenson, MD
on November 21, 2012
In August 2011 I bought a Series 8 Emerald Air Bed from Air Beds Unlimited. They have a dizzying range of styles and options for their beds. The marketing is very persuasive and I decided to give them a try. I have a Select Comfort Mattress that I like very …
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Posted by Anita
from Crossville, TN
on January 6, 2018
I have since found out a particular bed support system is needed for this mattress. The salesman said it would work on any support and frame. I think this is my problem. The manufacturer told me the name of the support system this mattress needs. I ordered one at an …
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Posted by John
from Orlando, FL
on September 3, 2018
Good value for the money spent.
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Posted by Shelby
from Dunnellon, FL
on April 5, 2018
Purchased matching mattress and box spring. First mattress failed within a year. Got a new one under warranty and now our second one has failed in the exact manner. Body impressions on both sides within one year. Technition measured body impression to be 1.75" max on one side. Unacceptable for …
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Posted by Hope
from Clinton Corners, NY
on March 28, 2020
we bought this mattress when I was pregnant with my 5 yr old...I immediately developed hip pain. I thought it was because of being pregnant until my husband also developed hip pain. We have had this mattress for five years and have hated it for at least 3!! it was …
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Posted by Joan
from Saint Petersburg, FL
on July 19, 2015
The pillowtop foam became compressed, so we were each lying in a hole, with a ridge between the two of you. It's too soft and gave us backaches. Additionally the whole mattress began to arc down on one side, apparently unable to handle my husband's 230 pounds. This all took …
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Posted by Linda
from Fort Collins, CO
on December 22, 2016
We bought this for our new house right after we got married 3 yrs ago. I have not had a good night's sleep in 3 yrs. I had some back issues before we bought the mattress, and then 6 months later I had pinched nerve in neck, spinal numbness, restless …
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Posted by Deborah C
from Detroit, MI
on September 17, 2014
I had a mattress that, after 12 years' use, needed to be replaced. I decided to first try the foam mattresses and mattress toppers, but the chemical odor they emitted was intolerable and they were too hot. So, I went to Gardner White and decided to just try out mattresses …
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Posted by Ash K
from Temecula, CA
on February 18, 2013
Paid a few thousnads dollars for the worst mattress I have ever purchased in my entire life! My 8 year old mattress I had was better than this! Eventhough Sleep Train & an independent company told me indeed my mattress is defective and was since day 1, Simmons will not …
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Posted by Cathy S
from Lake Mary, FL
on September 28, 2015
This is the absolute WORST mattress that I have ever owned, and was not cheap either. It sinks in the area where you lay and the outer area is the only part that stays firm. I only weigh 115 lbs and am the only person to ever sleep in this …
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Posted by Ann
from Tacoma, WA
on December 23, 2015
I love the latex feel. This mattress is firm and supportive, without being hard. I sleep great!
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Posted by Evelyn R
from Cave City, AR
on October 7, 2015
Not satisfied at all feels lumpy and we can feel the springs.
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Posted by Mary K
from New Ulm, MN
on December 26, 2014
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
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Posted by Ajeenah
from Mansfield, TX
on May 31, 2017
Have had mattress 17 months and already sags. I wake up with a headache and back ache every morning because the bed feels like the cushion moves around. This bed makes me feel like I'm upside down and the blood is rushing to the top of my head. I have …
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Posted by Martha C
from Whittier, CA
on November 29, 2017
After many attempts to get issues resolved, sit n sleep didn't care. Very unsatisfied with service and product from sit n sleep. This product was returned.
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Posted by Raynee'
from Westbrook, ME
on June 21, 2018
My friend (of 80 years old) gave the above remark concerning her nights sleeping on this mattress (in a nursing home setting) for a month and a half. She wanted to buy it for her own use at home. I tried it for only a few minutes and immediately fell …
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Posted by MaryAnn
from Denver, CO
on October 18, 2022
I just got the mattress but was disappointed with its delivery condition. However they had it in the truck, it was squished and not flat. The delivery people told me it would take a hour or two for it completely resume its shape and fluff up. That appears to be …
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Posted by Candice T
from Columbus, OH
on March 29, 2018
Never in my life have I experienced such all over pain. Kept waking up with my arms and hands asleep. And the feeling of trying to move in quick sand, its like you fight all night to get your body comfortable. Not to mentions this mattress doesn't breath at all, …
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Posted by Kc
from Camas, WA
on March 1, 2018
Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
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Posted by Venessa
from Austin, TX
on June 16, 2017
I bought this mattress about two years ago. At first it was fine not great but fine but then it began to sag, so I switched sides, then slept in the middle when that side went down. I moved and rotated the bed which helped for four months and it …
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Posted by Carolyn
from Wayne, PA
on November 23, 2019
This mattress was great for about the first year. Then the sagging became noticable and its pillow top. So you can't flip it. At this price. This was an extremely disappointing mattress.
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Posted by Joe
from Pewaukee, WI
on October 4, 2017
I had a temperpedic for about 9 years and I never liked it. I only bought it because my wife wanted it. It was hot and miserable for me and my wife always complained about me running a fan 2' from the bed to stay cool. When we got a …
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Posted by Lana
from Bella Vista, AR
on May 11, 2017
We bought this in a king, in just a little over a month it started sagging on the sides where we slept. We first thought we needed to adjust the center support of our frame but after months of adjusting we finally realized it was the mattress. I also have …
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Posted by Tom
from Granite City, IL
on September 2, 2017
I bought this matttess in march 2015. Within the 1st few months I heard and felt springs either shifting or breaking. After about a year I was sleeping in a hole. After 2 years it was giving me severe lower back and shoulder pain, numbness down my arm. I am …
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Posted by David
from Fort Worth, TX
on August 20, 2017
I made the worst decision of my life thinking this softer mattress would give me my dream sleep. What I found out is this mattress compounded the problems I had with my previous mattress. I slept exponentially warmer to the point that I would wake up in a bed soaked …
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Posted by Kimberly
from Staten Island, NY
on January 13, 2018
I have a bad back and bought a firm luxury pillowtop with the urging of the Macy’s employee. I should have known better. I previously had a Serta posturpedic for 10yrs and was moving and thought I should get a new mattress even though nothing was wrong with it. I’ve …
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Posted by JC
from Nine Mile Falls, WA
on March 21, 2014
We purchased this mattress because the salesperson said it was treated in the factory to simulate pressure so all settling would occur before we received the mattress. Within 6 months of use, there were severe indentations in the bed, and the sides gave out. It almost feels as if you …
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Posted by Sylvia D
from Detroit, MI
on August 1, 2014
This mattress and box spring were no good. The first set went back to the store because the mattress was sinking in the middle. The second started out good but they are not good either. They have the body print left in the bed and they are starting to sink. …
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Posted by Nancy
from White Plains, NY
on January 26, 2018
Purchased this at Sleepies... a model made just for them by Beautyrest. After testing many models in stores, I really loved this mattress when I first purchased it. But in under a year, "gullies" developed. (I am not, by the way, "plus sized"). The mattress sloped down to areas where …
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Posted by Eileen
from Ballston Spa, NY
on February 20, 2023
Mattress cover on at all times and turned every 6 months so disappointed with the base also motor went last year and legit and platt wanted me to pay a very attentive mattress firm supervisor helped me!
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Posted by Van
from Portland, OR
on November 8, 2014
I have not bought a mattress in years. Shop around, found the elite with good price, bought it, no regrets.
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Posted by Zest C
from Redding, CA
on November 20, 2010
My bf and I had to get another bed because it caved in so bad. We'd wake up tense from trying not to fall into the middle and squish each other, especially during the hot summer months when you don't want to touch. It caved in SO BAD, not even …
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Posted by Ellen U
from Asheville, NC
on December 6, 2010
I am pissed off that I spent a month's salary for a new bed that is now stuck with a deep dip in the middle of the bed after just a few months under my 140 pound body. The only thing firm about this bed is the edge support. The …
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Posted by Ted
from Glendale, AZ
on August 24, 2018
Purchased bed in Dec. 2012. In 2014, pump which has two hose connectors for left and right side of bed, left side quit filling left air bladder. I switched hoses left to right, and was able to fill my side of bed. Called Air Beds Unlimited and talked to Michael, …
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Posted by Michael
from Eagle River, WI
on October 6, 2020
The mattress after just a few years and routine rotation has two body channels with a center hump that is unacceptable. Having two homes with two beds to sleep on we feed our high end E Hotel Atlantis. After 4 years we’re shopping fir a new one!
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Posted by Ruben
from Palm Coast, FL
on February 28, 2021
Mattress is very uncomfortable. Got a permanent body print on both sides and a hump in the middle. Mattress is very nay 3 years old !
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Posted by Tami
from Barbourville, KY
on April 17, 2022
Like sinking into a wet sponge that you simply can't get out of....does not hold form and already looks like it's years old after less than 6 months.
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Posted by Len
from Utica, NY
on January 18, 2022
After 18 months of use by 10 year old the mattress has 3”indentation on the middle, very uncomfortable to sleep on, gets hot, very bed quality, would never recommend it, would not even take it for free!
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Posted by Liza
from Homosassa, FL
on February 3, 2020
This mattress was quite comfortable for the first 1-2 months that I had it. My husband says he still likes it but I definitely have strong buyers regret. In the short time that I’ve owned it I just can’t believe how much it has CHANGED. First of all, it doesn’t …
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Posted by Grace P
from Peekskill, NY
on March 5, 2020
This mattress is perfection and I get the best night sleep ever.
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Posted by Jessica L
from Petrolia, CA
on August 24, 2010
Just as Karen C from Milbrae. stomach sleepers need very firm beds. Any arm or shoulder pain is not sign of the age as Karen thinks, but rather the result of soft mattress. It can be that springs are firm, but the pillow is too thick and soft. The result …
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Posted by Allang
from Norcross, GA
on February 16, 2016
Very disappointed that the bed broke down so fast. I am an average size person and the indentation where I sleep is very noticeable ...
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Posted by Brenda
from Jacksonville, FL
on November 3, 2019
I bought a FIRM mattress expecting my body to be supported for many years, especially my back. On the promise of a 10 year warranty if unsatisfied. After 1 year already, the mattress sags in the center; I must move to the edge for some comfort. Of course, I roll …
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Posted by Gary E
from Canton, MI
on August 1, 2014
We purchased this mattress about a year ago. We love the support and comfort it gives us which allows us a good night sleep.
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Posted by Linda
from Waxahachie, TX
on September 16, 2016
love this bed! What buy paraplegic son one. thanks beauty rest
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Posted by Jennifer
from Honolulu, HI
on January 1, 2019
Want another bed just like this but in the king size!!
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Posted by chris
from Staten Island, NY
on February 6, 2018
i got this bed in april 2015 and by august 2015 the bed was sinking in the middle and could not get any sleep i went through the process of the warranty but since its a pillow top you cant tell its sinking in the middle with pictures now its …
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Posted by Mark
from Waco, TX
on September 28, 2017
The first six months I had this mattress, I thought it was the best mattress I'd ever purchased! However it slowly started sinking in the middle and exactly after 11 months the entire middle sunk in about 5 inches. The warranty is an absolute joke. They require you to mail …
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Posted by Sheila
from Austin, TX
on September 21, 2018
I thought a $1400 mattress with a 20 year warranty would last. It started out great but just after 4 years I began waking up with back pain. That foam was breaking down. Sherwood did not honor the warranty and denied there was anything wrong. Don’t waste your money. Can’t …
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Posted by charles
from Sterling, MI
on May 22, 2019
Junk, do not buy one, now they tell me it's discontinued, so now arguing with place of purchase on both box spring and mattress! both junk. place of purchase should have told me they were discontinued models.
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Posted by Dallas &
from Lincoln, NE
on March 9, 2019
We are Happy from the first few Nights .. couple of adjustments and things are good.... Even with back surgery ! Adjust ! and Slept fine.
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Posted by Yvonne
from Fox Creek, AB
on August 3, 2020
Mattress was warranted for life. I told them I had my own box spring they said that would be fine. It is a sprout latex mattress and has sunk 2 inches in a bowl in the middle. Purchased at healthy bedroom in Edmonton. Now they say the warranty is void …
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Posted by Donna
from Cashiers, NC
on April 20, 2022
After 51 years of marriage and prior to our Natural Bed we could never agree on a mattress that worked for both our comfort needs until we discovered the Natural Bed. It should probably be a required purchase during marriage counselling (only kidding.)
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Posted by Gillian F
from Lakewood, CA
on December 12, 2017
This mattress feels absolutely nothing like the floor model. I chose this considerably higher priced mattress due to back and joint issues. I was promised it would break in, which it hasn't after 9 months. It is uncomfortable, rigid, and causes aches and pains. I would have exchanged it, but …
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Posted by Rhonda
on April 5, 2021
The mattress has sunk in twice causing us to file warranty claims. It was replaced once and we just sent in ALL the pics required to replace it again for the same exact problem. We have had horrible back, hip, neck pain with this bed. My husband is currently seeing …
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Posted by Ro
from Lancaster, NY
on May 15, 2018
Don't let the pillowtop fool you!. Soft at first but support material is like sleeping on concrete causing severe back pain. Worst mattress I ever slept on! Now trying to work with the store and their exchange policy.
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Posted by Joanne
from Colorado Springs, CO
on April 24, 2019
I have been sleeping on a beauty rest Avery since Fall 2018. The first set I had failed completely. The sides would sink when sat on and you could slide right off the bed. The bed formed a sink whole where you would sleep. Lower back and hips would be …
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Posted by Da A
from Aliso Viejo, CA
on March 15, 2013
Back problems within a year due to Body Impressions. Just measured 1-7/8" impression after 2 years and now sending it back assuming warranty works out.
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Posted by Carol S
from Jonesboro, AR
on February 26, 2011
After sleeping on it first night, very sore! However, sometimes it does take a little time for the body to adjust. It seems to be somewhat firm but this particular mattress does not asborb pressure points on my body. ( I weigh 145 lbs. to give you an idea of …
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Posted by Heather
from Denver, CO
on July 29, 2019
This mattress was fine for about the first year-ish. Now it's so soft it's like rolling out of a ditch. When my husband lays on it I can't help but being rolled into the center and he's not all that big. Constant pain in back and hips. Mattress ends up …
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Posted by Sue
from Saratoga Springs, NY
on October 23, 2022
This mattress deteriorated so quickly. Both sides of the bed have major body impressions in it, and the center has a large hump. It's like sleeping in a pit all night long. Warranty through Mattress Firm was a complete fail. I wouldn't recommend buying this mattress or any mattress from …
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Posted by Bob
from Calgary, AB
on September 5, 2016
Initially it was comfy and I didn't sleep too bad, but far from great. Mediocre at best. After about 3 months my sleep quality declined and has continued to do so for the approx 12 months I have owned it. It now has 2 very distinct depressions in it where …
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Posted by Katie
from Central Point, OR
on January 25, 2019
Started out ok. Was soft and comfortable then the sides completely broke down, terrible durability. Don’t waste your money
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Posted by Theresa S
from Spokane, WA
on June 2, 2011
We bought our first Simmons Beautyrest less than one year ago. This bed proved to be too firm but still acquired two distinct sinkholes where my husband and I each lay. We were told to sleep on this mattress for 40 days and that then we would be able to …
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Posted by Forrest
from Chicago, IL
on September 10, 2018
This mattress was fine for 6 months. Then, the support progressively broke down. While there is little visible indentation in the mattress, it does not support you. When I lay down, my butt sinks into the mattress and flexes my lower back. Same thing happens when I sleep on my …
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Posted by Suzy F
from Boca Raton, FL
on September 21, 2013
I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". …
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by katty
from Oak Ridge, NJ
on May 31, 2017
while sleeping on this model, felt pressure on my back and hip. I thought it was the springy cools, come to find out it was a rippled layer of foam under the mattress pad. maybe the firm plush has to be broken in. the first 3 nights it was ok, …
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Posted by Marie
from Glenwood, IA
on July 7, 2018
Don't buy from this manufacturer. They do not honor their 10 year warranty on this defective mattress. I will NEVER buy another Beautyrest mattress again!
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Posted by Cindy
from Dallas, TX
on November 30, 2014
I have only had this mattress 45 days but after less than thirty days I noticed humps in the center of the king mattress as if the stuffing moved out from under me and into the center of the bed. I have a considerable shallow area where I sleep and …
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Posted by Michelle H
from San Pedro, CA
on June 22, 2016
I purchased this mattress about 8 months ago and I chose ultra firm base on when I were at the store. I chose this same brand because the one I had before was excellent. This new mattress of course offers more features than the previous one that I owned. And …
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Posted by Lawrence
from Seattle, WA
on February 13, 2018
Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State …
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Posted by Louis
from Skokie, IL
on May 26, 2021
My Experience With This Bay Spring Mattress Is Much More Than I Expected,I Adore The LUXURY FIRMNESS & It’s So More Better Than My Previous Mattress… Beautyrest Is A Highly Rated Brand!!
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Posted by Tracy
on September 4, 2017
This was the only mattress I've ever tested in a showroom that the minute I laid on it, every muscle relaxed and I was instantly sleepy. Receiving my brand new one was no different. They're wasn't any breaking in period, it was amazing from the first night. It's extremely expensive …
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Posted by Darleen
from Flower Mound, TX
on November 12, 2018
This bed is very comfortable as far as being a side sleeper and needing relief on my shoulders and hips. But...THIS BED IS HOT!! There is way too much memory foam in this bed to sleep without sweating all night. Also, because it's memory foam you get the "stuck in …
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Posted by Robin S
from Los Angeles, CA
on August 22, 2013
I weigh 190LBS and my wife weighs 125LBS. After three months of use, there is a sizable cavernous difference on my side of the bed...like rolling down a slide. This shouldn't happen after three months.
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Posted by Katherine C
from Livonia, MI
on August 9, 2014
We really liked the mattress when we first purchased it. It was soft and comfy and kept us cool. In just a little less than a year, there are 2 body imprints in the surface, and we both have sore backs every morning. We were guaranteed the mattress would last …
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Posted by Randy R
from Taylor, MI
on August 5, 2014
Doesn't fit my back. It felt alright in the store compared to the one I had. I doesn't feel overly hard, but it doesn't seem to let my butt sink in far enough to totally support my back.
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Posted by Caroline
from Cobourg, ON
on November 21, 2017
I purchased the Simmons Black Beyond Earlington Firm mattress because I thought it would help with back issues. I had knee and hip surgery in the last two years, and I find that both areas are very painful now. The mattress feels as though the springs are poking into my …
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Posted by Susan
from Scituate, MA
on January 30, 2018
If you sleep hot look elsewhere. This mattress has never been great as far as comfort. I've had it five years and have had waking/tossing and turning issues since I got it. Mainly because hot but also not so comfortable for side sleeping.
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Posted by Brad M
from Birmingham, AL
on November 7, 2012
Will buy Southerland again! Bedz Express had the best selection and best price in town. Great sales rep-Jeff fast delivery, in stock sent a friend to shop also!
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Posted by Natalie K
from Parker, CO
on October 26, 2013
I have slept on this bed for almost 4 months and it is broken down where it conforms to my body. The dips and concaves will not recover. I weigh 150 pounds, so I'm not so heavy that this mattress should break down. It was purchased through Groupon, and they …
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Posted by Sandy
from Plymouth, CA
on May 21, 2014
Simmons Kitner Firm - Sags, back and neck pain - Company request that we keep it longer claims it does not leave a deep enough body impression. All you need is a 1.5 inch impression which is what ours does. You can seen more of the impression with the sheets …
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Posted by Mary D
from Perry, GA
on September 1, 2015
The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and …
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Posted by Carolyn
from Little Rock, AR
on January 1, 2017
Lumpy, we're both sleeping hammock style wake up tired and grumpy tossing and turning all nite the edge of bed is high on both sides.
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Posted by Jerry
from Harrison, MI
on January 6, 2017
mattress failed within 90 days, has 2 inch deep pocket in it, they replaced it with a new one, that one has a even deeper pocket in it, very large, we've not been able to sleep on it, we are now sleeping in recliners.
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Posted by Faith
from Vernon, BC
on January 31, 2017
I had a memory foam mattress $$$$ then switched to latex $$$$$ but I was still not comfortable till I switched to this Marshall's mattress $$$$. It's been only a month but I tried others and had to return them as my back was killing me within the same time …
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Posted by Helen
from Surrey, BC
on March 4, 2023
I have tried to get the company to honour their warranty without success. The photos I have clearly show how badly the bed sags in the middle. I will never buy another Beautyrest bed again. The warranty isn’t worth the paper it’s written on.
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Posted by Andrew
from Winterville, GA
on April 15, 2023
After just one week there are springs in my back. I called the store to warranty the mattress. He's refusing to do anything. I called the manufactory. They say they can't do anything. I waisted $500
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Posted by Russ
from Cumberland, MD
on January 27, 2018
Excellent choice for me.
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Posted by Lynn
from Schomberg, ON
on March 9, 2018
I wanted to buy Canadian made. I spent a great deal of time in the showroom picking this mattress. I purchased the Marshall mattress, top of the line, and box spring and fully supported frame. Four years in the mattress is sagging in the middle. The sag is visible and …
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Posted by Katie
from Hatboro, PA
on January 20, 2018
Ok so I just woke up after my first nights sleep on my new hybrid Therapedic Backsense mattress. And it was was morning!!! I can’t believe I waited so long to replace our 10 year old Sterns and Foster inner spring mattress!! My husband and I were getting terrible sleep …
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Posted by Jim
from Victoria, BC
on February 16, 2019
Within two years, this mattress had a distinct 'mountain range' running down the middle of the bed. When you lie sleep, there is a distinct impression that the bed is trying to roll you off of the edge. Hard work if you try to go uphill into the middle of …
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Posted by Angela
from Calgary, AB
on June 20, 2020
So disappointed!! Complete waste of money as manufacturer would not stand behind their product, this garbage Marshall Matress failed the first month and now it’s going to the dump! Buyer beware-this is a bad choice, do yourself a favor and buy a different brand this one sucks!!
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Posted by Udhav
on November 30, 2022
In the disguise of Warranty Sleepwell Mattress are looting the customer by asking to pay hefty amount for replacement even though their products carry a Warranty of 7 years and some of the products for even 10 years. They are totally misleading the customers by publishing warranty of the product …
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Posted by carolyn
from Calgary, AB
on September 25, 2021
Just three years later and we are shopping for a new mattress. Terrible sleep for both of us. Also, the outer edges curve down. I’ve literally rolled out of this bed several times. Waste of good money.
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Posted by J
from Sycamore, IL
on July 13, 2021
It was amazing for the first 2 months. Then we kept rotating it as suggested but it developed ruts where we sleep. My husband is 180lbs and it still made a dent. I would not buy it again and hope I can get it replaced.
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Posted by Rebecca
from South Haven, MI
on September 3, 2019
I've preferred Beautyrest mattresses for years, and have shifted to the pillowtop medium firm as my husband and I have gotten older. I have arthritis in my left shoulder, so sleep on my right side. My husband has sleep apnea, loves sleeping on his back, but has trained himself to …
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Posted by Jane D
from Ocala, FL
on January 7, 2011
I have had this mattress set for over a year. I was in an accident and fractured my back and hurt my neck really bad. Constant pain. I don't have pain when I sleep on this bed. And once my head hits the pillow, I am OUT! Before this bed, …
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Posted by Michelle
from Raynham, MA
on February 22, 2015
we bought a king size and the bed had terrible body impressions in it after 6months you could hardly roll over because it was like trying to roll up hill. My husband and I are not big people and only sleep 6 hours a night. There was no support after …
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Posted by JMuller
from Langley, BC
on February 9, 2022
I’ve had several Beautyrest mattresses in the past 20 years and this is not like a Beautyrest. It is horrific. There is a cheap foam feel to it and it smells! It’s the foam. It is hard despite being their “plush” model. It’s a nightmare.
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Posted by Molly
from Port Moody, BC
on February 19, 2018
I haven't had a good nights sleep for 1 1/2 years. Dips have formed valleys on both sides of the mattress. Yes, we flip it regularly. Warranty is a sham because the dips aren't deep enough to meet criteria. Of course not, the dips are measured by a small ruler …
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Posted by Lynn
from Scottsdale, AZ
on November 1, 2018
We’ve hadn’t this mattress for 8 years now and we are in the market for a new mattress. Initially we had to modify our bed frame as it was slatted and the mattress sagged through the slats, all cured with a piece of plywood over the slats. However, fast forward …
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Posted by Allen O
from Kingsport, TN
on April 15, 2019
When we went into the Sleep Zone in Kingsport Tn Mark Matto the owner of the company took exceptional care and time with us .Thw sales clerk Erick Biorck explained everything about this mattress in complete detail,he was nice and UI will definately bee sending customers to them ,.The delivery …
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Posted by L
from Los Angeles, CA
on August 15, 2021
This bed has been slept on for about 4 years. It stated sagging in the middle just a bit after 2 years and now it is just beyond tolerable.
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Posted by Vera
from Vernon, BC
on March 12, 2023
I expected a comfortable sleep for this price point. I have to flip this mattress every month for impressions and it's heavy. I'm 140lbs and the only one that sleeps on it. There was one level softer at time of purchase but I wanted support so I went one lower …
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Posted by Nimesh
from Atlanta, GA
on July 5, 2017
I picked up the Sierra Sleep Limited Edition Firm after being turned on to it by the Bed Co. in Atl. I've been sleeping on this bed for a little over 2 months now and have zero complaints. Especially, considering how inexpensive it was compared to many of the other …
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Posted by Charlene
from Frankfort, KY
on April 29, 2017
With traditional mattress would have hip pain and back pain every morning, not anymore. We awake rested and pain free! We don't wake up when the other gets up during the night, no motion detected from each other. Love it!!
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Posted by Virginia
from Dudley, NC
on August 4, 2017
First of all, I would never again buy a mattress that isn't double sided since there is no way to ever reposition it to allow the trough to be corrected. I weigh about 140 and my husband weighs around 200. The indentations from where we sleep are so defined that …
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Posted by Roberta
from Broomfield, CO
on November 14, 2017
This mattress is very very comfortable, we like very soft mattresses and this one feels like it hugs you. Compares to very high end mattress quality, but not the high end price.
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Posted by Anita C
from Claremont, NC
on November 1, 2017
Best mattress I ever slept on, at home or on the road!
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Posted by Stan A
from Clearwater, FL
on January 18, 2018
When we bought the bed two years ago it a little too firm and hot for my wife, so we bought a topper for it and it helped. Now two years later there is no support left in the mattress. I putt a straight edge on it and pushed in …
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Posted by CHRIS B
from Marina Del Rey, CA
on January 22, 2018
Bought the mattress even the stupid protector. When we received the mattress the law label was not on the mattress. The mattress bubbled up and did not lay flat. As newly married did not have expenses to buy a completely new mattress. Sit n sleep did not help us one …
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Posted by Dawn
from Tomah, WI
on January 21, 2019
Terrible mattress, wake up sore everyday. No support and very hard.
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Posted by RGM
on December 20, 2017
The adjustable mattress base is extremely poor quality. I have had the bed for just over two years and had literally only actuated the adjustable base 2-3 times. The last time when I needed to use it when very ill, it failed to work. I tried a hard reset as …
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Posted by Deborah A
from New Bern, NC
on May 21, 2022
This is the best mattress we've ever had.
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Posted by Barba
from Chelmsford, MA
on July 31, 2014
We have had this bed for over a year. My husband and I have both have back and neck problems. We paid 2,000 for this mattress. We can't afford to replace it! Worse mattress ever!
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Posted by Mel
from San Leandro, CA
on December 25, 2021
I have absolutely hated this expensive bed after giving birth. It’s waaaay too soft for me and aggravates my back pain. When I wake up and sleep on the bed, it makes me not happy. I choose to sleep in the living room on the couch because it the firmness …
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Posted by Karen C
from Millbrae, CA
on February 11, 2010
Solid purchase with super comfortable pillowtop. Bought this from the westin hotel group. I don't think the one at home is quite as comfortable as the one in the hotel but it could be becuase we didn't buy the hotel bedding as well. My friend got one too and she …
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Posted by Aquarian R
from Potwin, KS
on September 17, 2013
I'm a technology consultant and I travel the world. I have slept in more strange hotel beds than I care to count. That I opted to purchase a heavenly bed in my own home is no accident. These beds were designed to withstand the hardest use of bed - kids …
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Posted by Ann
from Buckeye, AZ
on August 20, 2014
We paid a lot of money for this bed and it is the worst bed I have ever slept on. I wake up every morning and have to take an advil because my back hurts. There is also a lump down the middle of the mattress between me and my …
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Posted by John
from Manchester, MA
on July 1, 2017
This mattress was not expensive and was bought without much research-it is the best mattress I ever owned. Where can i buy a second one?
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Posted by Dustin
from Orange, CA
on February 12, 2018
Initially the mattress was great and comfortable, after about 18 months the body depressions on the mattress developed. This occurred on both my side (250 lbs) and my wifes side (140 lbs). The body depressions became so bad that I developed back pain from it. At about the 3 year …
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Posted by Jeff
from Milwaukee, WI
on January 31, 2019
First week or 2 the mattress ahs too conform too your body. Its very comfy
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Posted by Tammy
from Dunkirk, NY
on May 25, 2019
The topper on this mattress is completely useless. It compresses down to a hard surface. Your body sinks in until you hit the hard mattress, so you don't get any pressure relief while laying on your side. It also provides no back support. Honestly the most uncomfortable mattress I've slept …
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Posted by Kathy
from Nashville, TN
on March 5, 2019
We decided on this mattress because we had a wonderful night at a Quality inn hotel and the salesman at Mattress King believed the Briana would be a close match. It started out being really firm and soon, back problems, shoulder and arm numbness and there was no where on …
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Posted by Chloe
from Easton, PA
on March 25, 2018
It's not like the plush, soft pillowtop that we slowly sunk into at the store. This bed is firmer than our expectations. We feel the hard surface just under the pillowtop and we already have divets in our sleeping areas. We've had it just over a month.
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Posted by Tony
from Allentown, PA
on November 14, 2020
Purchased a Simmons Worldclass Bridgewater Queen mattress a couple years ago. Salesman convinced me that this is the product for me since I'm a little over 200 lbs. It's lost all support. Even added a foam topper - no measurable improvement. The sagging wakes me up in the middle of …
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Posted by LB
from Alexandria, VA
on December 29, 2017
After using for 3 months, this mattress started sagging.
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Posted by karen
from Luray, VA
on March 24, 2018
I bought 2 of these mattresses about a year and a half ago. One for myself and one for a cabin rental. My mattress is not comfortable and I can feel every spring. My shoulder and hip are in constant pain. The other mattress in the cabin has a large …
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Posted by Gail M
from New Smyrna Beach, FL
on December 10, 2021
I sampled and ordered an ultra plush mattress. This mattress is so hard you can barely even make a dent. Since purchasing this mattress I have developed sciatica, lower back pain and neck pain. The local store was helpful and sent to totally unqualified men to check the mattress. My …
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Posted by Patricia
from Lincoln, CA
on August 4, 2017
We are light - 120 and 180 lbs, but body heat causes excessive sagging and we wake up too warm during the night. Hard to roll over because of sag, which is gone 30 minutes after arising when gel/foam springs back. Worst Simmons mattress I have ever slept on Beautyrest …
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Posted by Danny
from Humble, TX
on September 8, 2016
This is a really nice, sophisticated mattress that has thousands of coils, memory foam, and feels awesome! I would suggest trying this mattress at Mattress Firm or wherever, along side a 100% memory foam bed. It's much easier to switch positions on this hybrid than a total memory foam mattress, …
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Posted by Susan
on March 15, 2019
Within a couple of years owning this mattress and base, the side collapsed. The manufacturer’s response was excellent and it was fixed... for a time. Now the side has collapsed again with approximately five years use. Far too expensive for such a short turnaround of mattresses. I will be looking …
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Posted by Jennifer
from Bolivar, TN
on September 7, 2016
I love this mattress to family and friends. I love it is made in the U.S. Quality is outstanding. We sought out the company after staying in the Monteleone Hotel in New Orleans, LA. ....they have this mattress at the hotel. They sd. several customers call to find out what …
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Posted by Pat
from Berlin, MD
on September 26, 2016
I have known for years there are mattresses made for a much better price compared to Sealy and Serta. Very happy with our mattress and when this one needs replacement I would buy another of the same brand from the same dealer. Very happy!
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Posted by Jay N
from Woodridge, IL
on January 31, 2011
I am 6 years into a 10-year warranty. SImmons voided my warranty because of a stain that had absolutely nothing to do with the quality of their product. The mattress dips and hurts my back. Be aware they do not honor their warranty unless the mattress is pristine. No matter …
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Posted by Stacey
from Bahama, NC
on February 8, 2017
Developed two craters within 6 months where my husband and I sleep. We are both early 30's and wake up with hip and back pin that we've never experienced before sleeping on this terrible mattress. What a giant waste of money. The mattress is also terribly hot and makes you …
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Posted by Yvonne
from Ellisville, MS
on September 29, 2016
This was the second Ashley mattress we purchased in a month. The first was the firm in the same brand. It was hard as a rock. Returned for plush and I woke up in pain every morning. Hopefully the third time we will get it right with a upgrade.
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Posted by Catherine
from Louisville, KY
on March 9, 2018
Depression appeared in center of mattress after two months. Was told they would repair it at no cost, even though the depression was slightly less than the one and a-half inch they consider normal, if I brought it to the factory. Otherwise there is a standard $100 pick up and …
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Posted by Santosh D
on May 30, 2019
Sorry to say, this mattress I don't feel comfort sleep , called bay, inspect and answer me no defect but I don't feel comfort, please suggest. S.D
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Posted by Lydia s
from Wernersville, PA
on January 21, 2018
This is the worst mattressive ever sleptob felt like sleepingon cement my carpet is more comfrontable
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Posted by Belinda
from Glen Allen, VA
on July 5, 2019
I purchased this bed on the fact that it's supposed to be plush. Plush usually means soft ( so I thought) this is one of the worst purchases I've made. Unfortunately I can't return it so I'm stuck with a slab. "Disappointed"
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Posted by Ryan
from Mesa, AZ
on May 23, 2016
They said it was new with a 10 year warranty. The bed edge is bulging out and has body indentation on one side. They sold me a floor model and when I tried to use the warranty they denied it.
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Posted by Lisa R
from Sunnyvale, CA
on August 23, 2016
We bought this mattress for our guest rooms, and just recently started sleeping on it ourselves since our own mattress needs to be replaced and I was experiencing back pain. It is a fairly firm mattress, but it is very comfortable for me, and my husband likes it, too. I've …
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Posted by Hien
from Frederick, MD
on May 22, 2017
It was very soft. After one night of sleeping, you can see the spot that you sleep in got a little sagging compare to other spot. How do you expect it to last 10 years? After 1 week, my back hurt so badly every time I wake up. The pain …
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Posted by Romane
from Silver Spring, MD
on July 31, 2019
This is obviously a defective product. for the amount of money that I paid for this mattress, it should not roll up into one big ball (gel or supporting material). This is very unacceptable and should come under the title of "Defective Product". I have owned this mattress for 11 …
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Posted by John M
from North Wales, PA
on February 19, 2011
Purchased King mattress and box springs from Mattress Expert online for a great price of $1225.00. It is important to note that Simmons redesigned the World Class model in 2010. Bed has NXG memory foam and latex. The plush firm feels great, very comfortable and has the stronger coil guage …
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Posted by Scott
from Colchester, VT
on July 10, 2016
2000 dollars for a matress that lasts 4 years. The quality of Simmons has really gone down hill quite significantly. I weight 165 lbs and the matress has impression worse than the cot in my deer camp. It very sad to see such poor quality for something that is made …
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Posted by Jeff
from Omaha, NE
on April 26, 2022
Here I am thinking about buying a new mattress. Why? I really don't know but my mattress is 15+ years old. BUT, I love my mattress! It is a Simmons Cal King Roselle. I turn it once a week and I don't think I've missed a week in 15 years! …
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Posted by Kimberly
from Staten Island, NY
on January 1, 2018
I’ve had this mattress for less than 2 years and the pillow top feels like im sleeping on a hammock. I wake up I’m constant neck/back pain and toss all night. When my Mother visited and slept in my bed, she said my mattress was old and needed to be …
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Had to buy a california king size mattress and box spring when my queen size box spring wouldn't fit up the stairwell of a new house (king's have 2 twin size box springs-who knew?). Buying a mattress is worse than buying a used car. Even though I enjoy negotiating a …
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Posted by M
from Wayne, NJ
on April 12, 2015
This was soft and has 'a thousand' coils. It sinks, it's very hot, and it's too hard/quicksand feeling while being 'too soft' on top. So you feel the 'hotdog' sensation of an old mattress from day one. Never had back pain -EVER - before this mattress. It hit the pressure …
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Posted by Natalie H
from Herriman, UT
on April 15, 2018
This mattress is supposedly rated a 9/10 for softness. Hips and shoulders hurt, shoulders fall asleep. I toss and turn and so does my husband. Definitely not a soft, plush pillow top like we wer hoping.
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Posted by Cathy B
from Point Pleasant Beach, NJ
on December 13, 2009
Posted by Jill
from Fort Collins, CO
on April 20, 2019
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
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Posted by Gary
from New Baltimore, MI
on February 21, 2020
Supposed to be plush but its too firm and causes back pain. Also, forget about side sleeping.
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Posted by Debra S
from Surprise, AZ
on June 25, 2013
I purchased this Queens sized pillow top bed in Aug of 2013, and within months the pillow top sagged completely. Called the warranty office, and they sent someone down to measure the amount it sagged. Now, only the pillow top sagged, which is only 2 inches. I was told, it …
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Posted by Kristi
from Mapleton, MN
on October 18, 2020
We have had this mattress for 7 years with only kids sleeping in it (8 and younger). There is no support left in the middle and it has sagged in the middle so much. It is no longer a good bed. Way too much money for what you get.
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Posted by Marie
from Montreal, QC
on July 2, 2019
I agree with every other negative review: This mattress is a piece of s***. It hasn't even been a year since we bought it, and I already feel like I have zero back support. I cannot fall asleep on my back with this mattress and I wake up with back …
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Posted by Dan
from Sherwood Park, AB
on August 8, 2022
The mattress foam edge on my side has bulged out indicating it has no lateral strength. I'm worried the containment for the coil springs will begin to fail by also slumping sideways and cause loss of suppport. I've experienced numbness in both arms since using this mattress for the past18 …
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Posted by Rafael
from Calgary, AB
on March 10, 2017
Matrix is bended and we will claim warranty to switch to another brand. Very expensive matrix and very poor quality
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Posted by Susan
from Waynesboro, GA
on November 28, 2021
This is the best mattress I have had. I am thinking of getting a Purple mattress next, but they are so expensive 😔
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Posted by Lee P
from Clarkston, MI
on September 16, 2014
We bought this mattress instead of a lesser expensive option thinking that we would get a much better unit. After some time, I would say that it is just an average mattress and not exceptional like we were looking for. For overall value, I feel that there may be better …
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Posted by Ellen
from Smithtown, NY
on March 8, 2014
We have had it for only 4 months and it sags horribly. It offers no support at all. It is very uncomfortable. My husband wakes up with shoulder pain every morning. I spend half the night trying to balance myself so I don't roll into the sagging portions. It is …
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Posted by Colleen
from Carlsbad, CA
on March 3, 2014
I have another beauty rest that I love, so I have to believe that this mattress is a product of poor quality control (i.e. made in China without proper quality assurance procedures). The problem is that although the mattress is clearly defective, the store that sold it to me (Sleep …
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Posted by Karen
from Mesa, AZ
on February 24, 2017
We go between 2 homes, 6 months each place, this mattress has worn very poorly. It shows our body prints even when the bed has been made with fluffy comforter you can see indentations. We are not large people, I would not recommend Beautyrest to anyone. We went back to …
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Posted by B
from Henderson, CO
on September 15, 2017
Very bad mattress i would not let my dog sleep on it. It killed my back also many visits to get ajusted do not buy and check recalls
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Posted by Laura
from Memphis, TN
on April 20, 2018
Shortly after purchasing this mattress, I noticed the side I slept on had a very pronounced groove where I slept. I would rotate the mattress around making the groove on the opposite side until it was on both sides. I complaint to the manufacturer, but never heard back. So much …
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Posted by Charles
from Littleton, CO
on July 25, 2020
Had to purchase a new mattress as my wife and I haven't been sleeping well on this Recharge Linden Forest. Discovered ours was only 6 years old (8 year warranty). Beautyrest doesn't honor the warranty.
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Posted by Cyndi
from Memphis, TN
on June 1, 2016
We were told this would be a softer mattress since its plush. It is hard as a rock. I haven't slept well for the two years we've owned it. Also, it feels like an inferno. Sleeps very hot. No more Beautyrest mattesses for my family.
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Posted by Wendy
from Lakeland, FL
on January 28, 2018
It sagged from the first day we got it. It was very different from my old mattress so I thought it was just taking some time to get used to it. I never felt refreshed upon waking. After a few months I started feeling pain in my back and hips. …
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Posted by Michael
on April 6, 2015
The mattress is 9 months old and has over two inches of sag (as measured by company tech) on both sides. My wife and I are not big people so this is unexpected. Definitely not worth the $1379 purchase price. We will see how good the non pro-rated 10 year …
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Posted by richard s
from Canton, OH
on September 30, 2018
wish i would have never purchased
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Posted by William S
from Canton, MI
on September 19, 2014
I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width.
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Posted by Tony
from Deerfield Beach, FL
on July 3, 2017
The mattress we rec'd was not the same as the one we choose from the showroom. We chose a softer pillow top as the one we rec'd was much harder.
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Posted by Debbie
from Grants Pass, OR
on November 8, 2017
Simmons does everything possible to avoid customer service. Less than a year after I purchased the bed, it has a ridge in the middle and a 1/4" difference in depression on the side. By far the WORSE experience with a mattress. DO NOT BUY FROM SIMMONS. RUN
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Posted by Wendy
from Ridgewood, NJ
on January 25, 2018
We had another queen size Beauty Rest before purchasing this king size Avondale Pillow Top. I never loved the bed to begin with but my husband liked it so I gave in. It feels hard but not enough support at the same time for me. Over the years I grew …
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Posted by Cecilia
from Brooklyn, NY
on May 16, 2019
I had this mattress for a 7 years. I never really liked it and I never slept too well on it. In the past 2 years I stared feeling an increasing back pain. I switched bed, I turn the mattress, I tried everything until I came to the conclusion that …
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Posted by Mary
from Seminole, FL
on December 22, 2019
Nice mattress. But large dip in mattress. When bed is all made up you can visually see a huge dip. Bought it on sale, still paid good money for something that looks like this one!
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Posted by Dian M
from Reno, NV
on September 1, 2019
I bought this after trying and returning two other mattresses from local companies. Mind you, this return process isn't free - I ended up paying several hundred dollars in return fees. I then started researching mattresses online and found and talked with TheMattressExpert.com He seemed very knowledgeable about mattresses and …
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Posted by Paul C
from Houston, TX
on June 30, 2017
I bought this after testing it in the showroom and it was very soft and felt like laying on a cloud. I got it delivered and set up. It felt like sleeping on a sandbag. I kept it for 2 years trying to break it in and moving the mattress …
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Posted by John
from Plano, TX
on August 6, 2018
Needed something that could feel good, while supporting my weight. I tried several foam mattresses and my butt sunk into the memory foam with them, but not in the Aubrie. It had a distinct smell when it first arrived, that dissipated after week. It's definitely a firm mattress, but with …
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Posted by Rochelle
from Fountain Valley, CA
on March 11, 2020
The floor sample was sooo awesome. ordered one. Have not got a good night sleep in three month. The smell is so bad! I feel this mattress is cause me to be sick. I wake up in pain and headaches. Plus the bottom from moving it around already ripped. Cheap …
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Posted by CONNIE L
from Upland, CA
on December 28, 2017
I had hoped for more support and that it would last more than 6 months. I have thought seriously about getting it evaluated for warranty replacement. It is saggy. I will try sleeping on the other side (rotate) first.
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Posted by Joe
from Brooklyn, NY
on March 20, 2020
This has to be the best best value for money bed on the market. Super comfortable with excellent support!
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Posted by Vipul J
from Saint Joseph, MI
on August 29, 2015
Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
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Posted by Ron
from Kennesaw, GA
on July 13, 2015
I am now on my second bed in 7 years. The NXG 250 Simmons Bed. The sidewalls fail. They cave in. Both beds have done this within the first three years. It only happens on the left side. I only weight 204 so it's not like a weight issue.
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Posted by Mir N
from Brookline, MA
on December 8, 2016
With fibromyalgia and joint problems, I need a very plush mattress to avoid pressure points but I still need good enough support to provide proper alignment. I was very hopeful about this mattress and for the first few years it performed very well. Got it in January 2010. I wish …
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Posted by Nicole
from Pageland, SC
on September 12, 2020
This is the replacement mattress from mattress firm. Upgraded last time. Now 4 yrs with mattress and same problem as last, and simmons will not honor 10 yr warrenty
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Alice
from Von Ormy, TX
on July 18, 2019
My husband and I love this matress. However, after 5 years, it is sagging in the middle. It has a warranty, but this matress is discontinued and we can no longer exchange it for the same matress. If we want a similar matress, we have to dish out an additional …
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Posted by Laurin W
from Dover, NL
on July 27, 2012
This is the worst mattress I';ve ever owned. It is a pillow top started sagging toward the middle almost immediatly. It got so bad I had to discontinue using it. To make matters worst, I can't get any satisfaction from the seller. It had 30 years warranty and what's the …
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Posted by Jennifer
from Chandler, AZ
on March 12, 2015
I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent
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Posted by Neil
from Etobicoke, ON
on September 18, 2022
Mattress initially provided good back and hip support. Fifteen months late, I wake with lower back and hip discomfort from the lack of support from the mattress which has become soft. I weigh 160 pounds. Will attempt to invoke the warranty with Sleep County n
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Posted by K
from Old Hickory, TN
on July 21, 2018
It is the most flimsy mattress I've ever slept on. It feels like a heavenly cloud at first. You think wonderful thoughts of, "holy cow, what an awesome deal! What are people doing wasting money on the high end stuff?" Then, a month goes by. You already have a 3-5 …
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Posted by Carol
from Saint Augustine, FL
on December 11, 2018
This was supposed to be a medium firm mattress . I sunk in after 2 week. I haven’t had it for a year and I’m having to buy a new one.
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Posted by Brian
from Joplin, MO
on July 24, 2020
Getting use to a hybrid mattress from a traditional mattress is a little hard.
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Posted by Narelle
on April 20, 2021
Brilliant bed my husband just loves it, can't get him out of it. Best bed we ever bought. Great service and has kept in touch about how its going. Would recommend this bed to everyone. Very quick delivery and the delivery guys put it all together and we didn't have …
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Posted by Jenny
from Unity, ME
on September 20, 2022
If the company I bought it from would take it back I would in a heartbeat! It’s terrible! We even bought a topper…. Still awful! We both wake up in pain every day! Now as a senior citizen I have to go out an buy another mattress or live with …
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Posted by Deborah
from Red Deer, AB
on March 21, 2018
Very disappointed as I have to go and buy a new mattress when I thought this one would last a while. Did not get a warranty on it as the furniture store had problems delivering a California King to the upstairs of my house. First few months, it was a …
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Posted by Shirley
from Anchorage, AK
on July 24, 2018
this mattress has caused me so much pain! i cant barely work because i am in so much pain, it has cause me to lost sleep and productively...dont get this mattress
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Posted by Jean M
from Summerland Key, FL
on January 24, 2010
Very good quality. Very comfortable, reasonably priced.
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Posted by Cammy W
from Mountlake Terrace, WA
on October 21, 2012
Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh …
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Posted by Elena
from Mesquite, TX
on July 11, 2016
Mattress is less than 5 years. Within 2 yrs added a 2 inch latex foam, but the mattress still caved and gave no support (I weigh less than 130 lbs). I flip it over, move from one side to the other, have added plywood boards between mattress and box spring. …
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Posted by Juli
from La Grange, IL
on January 3, 2018
Totally failed. I have stayed at Westin's several time, for a week-10 days. Never had a problem. I understand now why Nordstrom does not sell the beds any longer. It is really awful.
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Posted by Katie
from Rapid City, SD
on May 9, 2020
We are very disappointed with this mattress. After owning it only 4 years it has lost support and shows body impressions on both sides. We are already looking for a new bed.
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Posted by Edith
from Burnet, TX
on April 14, 2022
I bought this mattress 9 years ago. Still in excellent shape, however I need a larger mattress. I just bought a queen mattress. One thing about this mattress I was almost positive this is a pillow top. Maybe not but the tag just says BR Clsssic plush Aliya.
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Posted by Rocky
from Slippery Rock, PA
on July 3, 2019
I've had several mattresses over the years, and was reluctant to move away from innerspring to a memory foam mattress as I had heard they tended to make you sleep hotter, and would get hard in the cold. Never an issue with this mattress, and after I changed beds to …
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Posted by Nick L
from Warren, MI
on September 22, 2014
If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer …
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Posted by Cathy
from Petit-Rocher, NB
on July 27, 2018
Although this is not a bad mattress and is much more comfortable than my previous mattress, it does score much lower than a B+ on motion isolation in my opinion. I feel every move my partner makes on our king size. The mattress also already has an impression in my …
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Posted by Antonio I
from Bloomfield Hills, MI
on September 17, 2014
Way too much money for a mattress when it starts sagging on edges after 6-8 months and holding body imprint. Has only one side so you cant flip it to save it a little
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Posted by Stephen C
from Walled Lake, MI
on September 16, 2014
Bed seems to be very comfortable and I sleep pretty well in it. However, I often wake with a sore lower back. Very good for shoulders, but could use a little more lower back support
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Posted by Richard
from New Smyrna Beach, FL
on May 26, 2014
I want some quick action on this problem, Just had previous one replaced with This one , upgrade???I have always had Beautyrest and this is very upsettling. Want action and satisfaction...
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Posted by Will
from Lisbon Falls, ME
on February 21, 2019
Thought we would upgrade our 6 yr. old Beautyrest Melrose mattress since it was showing depressions and losing support. After "testing" several firm contenders, we decided on the World Class Bridgewater firm model. We are both side-sleepers and over 200 lbs. Got a great price with new box spring from …
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Posted by Diane
from Austinburg, OH
on December 2, 2019
I have always had low back pain and so has my husband. Since this mattress (have owned for 8 months), I now have upper back pain, shoulder pain, hip pain, low back pain and have difficulty straightening when I wake up. This has been the worst mattress ever! We were …
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Posted by Rosie
from Opa Locka, FL
on April 27, 2015
This is the worst mattress I have ever owned. Wake up during the night with hip and back pain. The bed sinks on the side I sleep on feels like sleeping on an air mattress when the air is seeping out. I am so terribly disappointed.. Am in the process …
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Posted by Charles
from Chesterfield, VA
on March 10, 2017
Mattress started out great but it definetily has cupped in the middle I'm 180 lbs wife is 130 and keep finding myself on her side, it seems well made but does hurt the back because of the cupping. Paid $1300 for complete bed, frame box spring all From Simmons ! …
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Posted by William
from Englewood, FL
on August 16, 2017
Like sleeping in a hammock... Not looking forward to the morning experience RE: back ache most every morning...
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Posted by carole
from Clear Brook, VA
on January 22, 2022
I bought the Felicity Pillowtop again. The first one was so good I recommended it to everyone. This one from the start was not as firm. I could feel the bed move when my husband got in at night. The edges were not firm and crushed down when I got …
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Posted by Pat
from Daytona Beach, FL
on March 23, 2016
I bought this mattress on a promotional sale. It has been the worst mattress I have ever bought in my 70 years! I wake up several times a night with pain to the point of resorting to pain meds. Being on a fixed income I have had to wait to …
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Posted by Mark W
from Elizabethton, TN
on July 2, 2012
I have had 2 of these one I returned under warranty and the second I am trying to return but the store i bought from is now out of business....wonder why. they buldge, and the tops come apart to fold up and my body has never been in so much …
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Posted by Sammyk H
from Newton, NC
on June 16, 2013
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint. We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they …
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Posted by Kan
from Reno, NV
on January 26, 2015
Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse …
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Posted by Sharon
from Baldwinsville, NY
on June 10, 2021
Spring Air did not stand by or honored their mattress warranty. This mattress had a 10 year warranty and after 8 years the mattress sags on both sides. Material from one side has shifted. This mattress is clearly defected. I will never by a mattress by Spring Air again.
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Posted by Patricia
from Waterford, MI
on May 7, 2022
My experience was excellent. Corey had lots of information on the mattress.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by Lee
from Newbury Park, CA
on May 26, 2014
I was in love with this bed until, after 1 night. So far, so Bad, too soft, Too hot. I have never heard of buying a mattress and have it sink down in just one night. After about one night the foam top has permanent impressions it sunk Like Titanic. …
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Posted by Donna
from Burlington, KY
on February 24, 2016
Was a skeptic at first since the brand was new to me. Salesman explained about the company White Dove, and we decided to take the plunge. This mattress is SO comfortable! I sit on the edge of the bed a lot and am very impressed with the edge support. Would …
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Posted by Mary
from Gate City, VA
on September 28, 2018
Great! We love the bed.
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Posted by Rob
from Delray Beach, FL
on January 17, 2019
Genesis mattress is a horrible product, the 10+ years manufacturer warranty only covers cosmetic that have to be proven by photos, it is useless, just a joke. This mattress sinks in different spots when laying down on it, resulting in severe back pain, since mattress goes back to original shape …
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Posted by neeraj s
on May 17, 2022
Bought it from the store in west Edmonton, love the mattress. I love the idea of supporting locally-made mattresses. I suffer from all kinds of aches, too long to list. I haven't slept more comfortably than ever since I got this mattress. Love it.
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Posted by Kevin
from Hudson Falls, NY
on September 10, 2016
Was previously waking up throughout the night, and very hard to get up in morning, first night woke only once was able to get up feeling rested!! Some warmth, nothing dramatic...normal amount. Noticed when I was on my stomach, my knees were perfectly formed into mattress allowing full length of …
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Posted by Doug
from Ann Arbor, MI
on April 3, 2018
When I lie on my back, the springs press up into my shoulders and back, causing pain. When I lie on my side, the springs press up into my shoulders and hips, causing pain. This mattress is hardly "medium" firmness. It's like an inch of padding on top of a …
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Posted by S
from Waynesville, NC
on November 9, 2017
We bought this mattress because my husband was having problems with pain in pressure points and thought this mattress would be better for him. If we had not already gotten rid of our former mattress, we would have switched back to it after the first night on this mattress. HATE …
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Posted by J.J.
from Southlake, TX
on April 19, 2017
This mattress felt wonderful in the store but within 1 year had completely broken down as far as support. This is the worst mattress I have ever owned and was one of the worst investments I have ever made. Permanent valleys quickly developed where we sleep, with a ridge in …
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Posted by Karin T
from Coloma, MI
on January 6, 2019
The need broke down very early with what seemed like a huge hole in the middle.
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Posted by Simon
from Rock Hill, NY
on September 14, 2018
I had this mattress for approx. 8 1/2 years and i have no complaints what so ever. Most of the reviews I've read people invested a good deal of money. However I went to macys warehouse and I paid like 70% off it was a display but how they do …
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Posted by Tracy
from Santa Rosa Beach, FL
on November 12, 2017
We have had this bed for just over 2 years. At first It was perfect and I slept harder than I had in over a year. We moved this into our guest room to make way for our new king mattress. I hated the new one, so I’ve actually been …
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Posted by Catherine
from New Glasgow, NS
on May 16, 2018
This is the worse mattress we have ever had. It sinks where we lie and there is a hard mound in the middle. Even when it is made it looks like an old mattress...it doesn’t go back to flat when we leave the bed. A warranty doesn’t mean a thing. …
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Posted by Amanda
from Austin, TX
on September 14, 2020
Mattress is holding up as expected. My husband and I both have enjoyed the support the mattress provides while still providing a layer of softness we appreciate.
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Posted by Steve
from Exeter, RI
on March 7, 2017
Paid a lot of money for this mattress less then 6 months has major impression and hump in the middle a real peace of crap!!
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Posted by Andrea
from Kent, WA
on April 21, 2015
If you like a very firm mattress, this is for you! I bought this mattress because I have a very bad lower back - degenerated lumbar disks and need good support. I'm 5'9", 130 lbs. This mattress has a lot of foam on the top above it's firm coils and …
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Posted by Lisa
from Niles, MI
on May 17, 2020
We spent a lot of money purchasing this bed from Macy’s. It has a good warranty, which we used after the first 2 years when it broke down. They replaced it with the same mattress with little problem. But after a few months, this one broke down even quicker. We’ve …
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Posted by Jennifer B
from Fredericksburg, VA
on August 31, 2011
Bought my 1st mattress 4 years ago was replaced within two yrs due to the sinking, now less than two yrs SAME PROBLEM and wont replacesimmons warrenty is a joke ( NEVER BUY A SIMMOMS) the guy that they sent out to inspect the mattress said i should have no …
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Posted by Kevin
from Prospect, KY
on August 13, 2018
I bought this via Westin after being happy with their beds over too many nights in hotels. I thought I was paying a premium price for "the best" product. My wife and I liked it initially - but a year in we are both unhappy. I am about 220 lb. …
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Posted by Carrie R
from Chesapeake Beach, MD
on September 7, 2010
My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 …
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Posted by Stephanie
from Waterford, MI
on August 4, 2016
We got this mattress in March by April starting to sink in the middle. We got a replacement mattress in Mid July well its been less then a month and the middle is sagging on the replacement. Now we have to wait for some to come out and look at …
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Posted by Pete
on August 6, 2016
It did not seem this hard at the store. Thought maybe they switched on us. This feels like sleeping on concrete.
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Posted by Sarah
from Austin, TX
on August 27, 2019
"Love this mattress!" I have back problems and as soon as I tried this Beautyrest Dawson hybrid in the store I knew it was for me. I have been sleeping on it for about six weeks now and it is so comfortable. I also love that it is a smooth …
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Posted by rob
from Kingston, WA
on February 19, 2017
its difficult to roll over or change positions as depression develop on the side you sleep on, and its hard to roll uphill.
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Posted by Jules
from Peoria, IL
on October 6, 2018
This mattress is the best bed we’ve ever slept on. We have gone to bed every night and we never fail to say how much we love our bed.
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Posted by Pam
from Omaha, NE
on October 12, 2019
We began to file a warranty claim a year ago and found that being honest about very minor stains (even though we used a good mattress protector) stopped the who process of our claim. I highly recommend not being honest (against my own beliefs) and just turning in the claim …
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Posted by Kay
from Milford, DE
on October 25, 2019
This mattress performed for approximately a year but now has significant sagging when we attempt to sleep. When we are out of the bed the sag measures 1.1 inches so Simmons will not warrant it. We both now have significant back and neck pain to the point we are going …
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Posted by Sharon
from Zion, IL
on February 21, 2022
When I first got this mattress it was wonderful. 5 years later I began to have hip & shoulder pain every night & woke up with severe back pain each morning. When I removed all the bedding I was surprised to see an indentation where I slept of 1 1/2". …
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Posted by Amy F
from Conway, SC
on March 4, 2023
The mattress has sunk 4 1/2 inches where we sleep. It has a ten year warranty and the furniture store is replacing it.
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Posted by Sydney
from Broomfield, CO
on October 4, 2019
We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress …
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Posted by Phyllis
from Hayden, ID
on April 17, 2023
I bought it for a spare room and changed with my firmer mattress for about 4 months. There is indention where I sleep and lumpy. Will be measuring to see if it meets the 11/2 inch then contact for warranty. Will never recommend this mattress to anyone.
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Posted by Christopher
from Chaska, MN
on March 1, 2019
Don't buy a mattress from this place. We bought a foam $2000 plus mattress and it has no support after just two years. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. When the warranty inspector came they offered no solutions. They …
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Posted by Karen
from Peyton, CO
on August 13, 2020
We purchased this bed in February after my husband's cancer diagnosis. We have had problems with the comfort of the mattress, as well as the worst customer service we've ever experienced. We have received two replacements since the purchase. The original topper was hard as a rock, it took 3 …
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Posted by Carmen
from Clifton Park, NY
on February 17, 2022
Purchased the Sleepwell mattress and box spring in September 2021. Defect in mattress cited in November 2021. Submitted Warranty Claim in November 2021 with required photos showing the defect. As of today, 12 weeks later, no disposition or response received! Very poor Customer Support!! Back pain continues!!! BUYER BEWARE!!!!
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Posted by S.C
from Salinas, CA
on August 25, 2017
Horrible mattress. From the start I felt like I was sinking into a hole. Initially just when my husband was next to me and now anytime I lay down. I have to use a pillow to support my side so I don't sink. I was unable to return because Mattress …
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Posted by Heather
from Rochester, WA
on April 7, 2018
This mattress is great quality and definitely keeps you cool but the comfort level is very low. I wake up with lower back pains every morning and with my previous bed that never happened. I think the bed is to firm. It doesn't allow for enough of my body to …
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Posted by Bob
from Blandon, PA
on May 3, 2019
We complained about seeing both ends of the mattress showing stretch shortly after we purchased the mattress. A representative from the manufacturer came and looked at the mattress. After he measured the bumps he said everything was within the range of the mattress and the nothing would be doe. I …
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Posted by heather
from Cameron, ON
on December 16, 2020
Feels like sleeping on an air mattress with no support. As soon as someone else is in the bed and weighs more than you you fall into a hole it crates around the person. Totally dissatisfied with this mattress.
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Posted by Sharon
from Greenfield, IN
on April 27, 2019
Mattress is worst we have ever purchased....It is lumpy and sleep is horrible....tried to get them to take it back and exchange for another and store said it had to be a 2" sag in it before they would take it back....feels like your rolling to the middle all the …
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Posted by Charlotte
from Oswego, IL
on December 26, 2014
This turned out to be the wrong bed for me but I don't believe I could get the manufacture to take it back.
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Posted by Andrew
from Beaconsfield, QC
on December 9, 2016
the idea of an unflippable mattress is a scam. We rotate it regularly so my grove becomes my wife groove. We are both not heavy people but there is zero support. I had back problems that worsened and my wife developed them.
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Posted by Terry
from Rocky Point, NC
on December 4, 2019
Feel coils can not sleep on it
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Posted by Jan
from Alpharetta, GA
on March 17, 2019
Purchased this mattress at Sears after reading many reviews and intensive research. Initially happy with comfort, support and overall rest. After 6 months, noticeably started to wear with indents happening. Contacted store, they stated this was normal for pillow top mattresses. After 1 year, indents turned into troughs. Contacted store, …
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Posted by Brandy
from Austin, TX
on March 30, 2019
I am under 140 pounds and sleep all ways. This bed looks new can not see any reason for the lack of back support. I do not feel or see any oh that is why spots. It has the exact base setup that Macy's said but still something is very …
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Posted by Jerre A
from Knippa, TX
on November 6, 2010
after a couple of years, it didn't feel as good as it did when i bought it. My sister told me that it's not the mattress that goes bad, it's the box springs. They last 2-3 years on an average. So I got a piece of plywood and put it …
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by Andrew
from Old Lyme, CT
on November 14, 2018
Unsatisfactory, I would only hope that Sears would honor their 10 year warranty. I will not purchase a beatyrest mattress again.
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Posted by Dave K
from Colorado Springs, CO
on January 5, 2011
Mattress in not a reversable mattress so you cannot turn it over to get a new side. Head end of bed sloped 3" down in less than one year. We had to put 3 inch blocks under head board to make it level. Simmons say they cannot help, talk to …
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Posted by Judy R
from Holland, MI
on September 23, 2011
We bought this mattress in June 2011, in July, we rotated it and now we have an impression at the foot of the bed, obviously visible through all the bedding. My big concern is, what will it look like a year from now. I'm afraid to rotate again for rear …
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Posted by Carmen L
from Old Hickory, TN
on June 19, 2011
A mattress is no small purchase so taking the dive can be nerve racking. I finally after a few months researching latex went for it. THIS is the absolute best bed ever!! As the other reviewer stated, its hard to get out of in the morning! I'm always late for …
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Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
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Posted by Barbara M
from Phillips, WI
on October 18, 2016
There is a 2 to 3 inch indentation where I sit when I get out of bed. It's like the foam never came back to its original shape. I would like to know if anyone else has this problem?
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Posted by Barbara
from South Hill, VA
on January 23, 2017
I wake up in the morning feeling stiff around my neck and shoulders. I don't get a full night sleep.
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Posted by Peggy
from Wharton, NJ
on November 4, 2019
Beautyrest Silver East King MEDPT very Lumpy purchased August of 2019 and mattress is not getting any better. Thought it would adjust to my sleep position,
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Posted by Dagmar
from Cleveland, OH
on August 29, 2017
We returned the first mattress because it bowed (high in the middle, low on the sides). We received a new mattress and this one is too soft and it squeaks every time you sit or lay on it. The edges of the mattress are too soft and still bow but …
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Posted by Arelis
from Hollywood, FL
on August 9, 2014
I owed a Simmons Beautyrest in King size for a few years and the mattress still in great shape, I just bought this Pontevedra and was delivered last night and I was shocked with the quality, not good at all, the quality feels very cheap and I would not recommend …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by K
on May 27, 2015
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
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Posted by Christine
from Warwick, RI
on August 21, 2019
We’ve had it two weeks and love the comfort it provides. It’s just is a joy to go to bed and a great nights sleep.
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Posted by Brian
from Clayville, NY
on October 20, 2021
This was a floor model that half is plush firm and other is plush. I sleep only on the firm side and you eod have no idea where I sleep. Nest mattress I have ever owned. Wish I could by this model again.
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Posted by Amy F
from Conway, SC
on September 17, 2021
A mattress should last more than five years. We are not heavy people and there are indentations where we lay that do not go away.
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Posted by Tony
from Seabrook, TX
on February 19, 2018
Luxury firm is the right firmness for me. Our prior mattress was too soft and some of the ones we tried in the store were too firm. This one seems to be just right so far. Very comfortable but it does not feel like there is any cooling or ventilation. …
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Posted by Mitch T
from Yelm, WA
on February 7, 2019
This mattress was great when new but within a year started to show body shapes for both my wife and I. I'm 220 lbs and she is 160. Rotated the mattress when we change the clocks for DLS as recommended by the salesmen. In the last 5 months or so …
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Posted by Mike r
from Hollywood, FL
on November 21, 2020
The mattress is awesome I get my best sleep now that I have it.
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Posted by Bill
from Comox, BC
on June 4, 2018
It's our second Simmons in less than 4 years. The first needed replacing after 2 years. This one has been slightly less than 2 years and sidewalls are crumbling and there's deep grooves on one side (same problem as the first one) and it also squeaks. Terrible mattresses!
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Posted by Elaine B
from Los Angeles, CA
on February 18, 2013
The mattress was great when we bought it, but has completely lost all support with 3 years of regular use. Ridiculous that such an expensive product doesn't last longer. Would NOT buy again !
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Posted by Janice B
from Whittier, NC
on December 20, 2012
I would never buy this mattress again. It easily caught fire and blew up almost catching our home on fire while we were asleep. It is not flame teardent at all. Awaoting return call from me4chant
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Posted by Timothy
from Fountain, CO
on December 18, 2018
I've only had this bed for a year and it already had a serious divot in the middle. It's a very hot bed. We bought a cooling topper, but that only helps a little. It's difficult keeping comfortable all night long since you're sweating from the bed side and freezing …
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Posted by Kate
from Belfast, ME
on May 27, 2019
Very disappointed with this mattress. Began creaking like an old bed after 1 month! The sides have lost support and sink when you sit on the bed. You can feel the springs through the sides. I have flipped and turned the mattress as instructed. I weigh 160 lbs and the …
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Posted by Dennis
from Harwich, MA
on January 19, 2021
The mattress appears to be compressing, getting lower to the floor. Sleeping on it feels like I am on a solid stack of cardboard that just compresses in a "canoe" type impression on the bed, my side and my wife's.
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Posted by Jules
from Mississauga, ON
on February 8, 2021
We were led to believe this was a top of the line mattress and would meet our expectations. Yet 5 years after purchase, the mattress has become soft and results in my wife and I rolling towards the center. Additionally, I frequently wake with back pain. As it has a …
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Posted by STEVE & KARI H
from Fullerton, CA
on January 15, 2018
Apparently no one has figured out how to make a King mattress hold its shape like a Queen will. It develops pockets!!!!
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Posted by laine
from Oldsmar, FL
on November 9, 2017
I bought a mattress at BED PRO at citrus Park Tampa which promises that had good support, good quality and 10 years warranty . Manager lied and included extras charges. the mattress it is really bad quality, has no support, sick more than 10 inches. I complained since the first …
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Posted by B R
from Princeton, MN
on December 11, 2010
loved it the first year or so but it immediately began to break down. there are two large valleys in it from our bodies, and we are not very heavy(husband is 200 lbs; i am 150.) now, it is killing my back and i am looking for a new one. …
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Posted by Donna H
from Alexandria, VA
on March 14, 2012
The bed we tested in Mattress Warehouse on Pickett St in Alexandria VA was nice and firm and very comfortable. The bed that was delivered was NOT the same mattress that was in the store. This bed has a hard rim around the edge and the inside is mushy. It …
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Posted by Sivan R
from Ocoee, FL
on April 18, 2013
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, …
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Posted by Meg
from Pearland, TX
on November 24, 2017
This is was the perfect mattress for myself and husband. Great balance of support with softness, it has now been relegated to guest room duty as we moved up to king size. I would like to find another mattress just like this one for the guest room at my parents …
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Posted by Yimei
from Seattle, WA
on December 4, 2022
Simmons Beautyrest Classic Bagnell Firm queen mattress is my favorite mattress. It has been 15 years old and still like new. I like it very much. Tight top spring core, edge /border support, comfort padding and 800 coil count made this bed an excellent performance. Now I want to buy …
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Posted by Debra
from Graysville, TN
on April 27, 2014
I have been totally dissatisfied with this set. After only 8 months it was sagging 1 1/2 inches. I measured it today and it was almost 2 1/2 inches deep. We have to lay in the hole. It is terrible. You can't lay on the higher part, in the middle.
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Posted by Kathy
from Dothan, AL
on October 22, 2017
We’d owned this king mattress less than two years when the problems started. We do NOT recommend this mattress, unless you only plan on sleeping on it for a year or so. Sink holes cause terrible back, hip and shoulder pain! We are both of average (or lighter than average) …
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Posted by Brittany
from Cherry Hill, NJ
on November 21, 2017
I've had my BOBs Anticipation mattress (king size) for less than a year and there is a 3 inch depression already and you can feel the springs in your back. We are having trouble getting a refund from them as they insist on us getting another matters from them. NEVER …
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Posted by Steve
from Downingtown, PA
on June 6, 2018
Within 3 weeks of the mattress being delivered it sunk in on one side and humped up on he opposite side. Gold Bond has done NOTHING to correct this issue and claim that they do not make defective products. Their warranty is a joke. We have been pursuing this issue …
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Posted by Lisa
from Davenport, IA
on September 2, 2018
We originally purchased this mattress 3 years ago. Within 2 months we had a warranty claim and for sagging in the middle. So we get the next one and it lasted about 18 months or so. Filed another claim. Got a 3 mattress delivered for $85, and it has lasted …
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Posted by Emanie
from Oklahoma City, OK
on January 22, 2019
I have never had a mattress that’s fantastic. It is not too hard and not too soft, just the perfect medium. It fully support my back in just the right ways. I’ve always dealt with back problems, but thankfully, with this mattress my back does not bother me during my …
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Posted by David
from Fort Wayne, IN
on February 18, 2015
Didn't have any problems with the mattress, until... After only 2 years the corner seam started leaking badly !!!
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Posted by SoundSleeper
from Atlanta, GA
on March 14, 2019
After seeing the other reviews, I had to offer a positive perspective. My husband and I love this bed. It's actually one of the best beds we've had. The comfort is wonderful, like a cloud or a nice hug after a long day of work. Our only complaint is that …
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Posted by Ron
from College Station, TX
on March 25, 2019
I wish they still made the Nautilus bed. I’ve looked ours over top to bottom and no mold whatsoever as another claimed. Most have been dirty home or something odd.
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Posted by Patrice
from Pflugerville, TX
on January 24, 2021
Myself and every single son and daughter of mine and their children waste no time falling to sleep in this bed when they come to visit me . The bed isn't the issue with my not being able to sleep with arthritis,it's the pillows. I've been trying to find another …
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Posted by richard
from Novato, CA
on January 25, 2021
it was allright at first but just fell apart and the warranty is a scam a coffee stain will void it
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Posted by MARK
from Kissimmee, FL
on December 28, 2021
Totally mislead by the sales person. This mattress is totally un-sleepable. The sales person I spoke to was rude and constantly interupted when I was speaking. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. One $800 mistake is …
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Posted by Kailey
from Rockport, NB
on February 26, 2018
We were out for a firm mattress and communicated that to the sales person. Also take note that "firm" is in the name of the mattress. We had this brand new mattress less then 2 weeks and it developed body impressions an inch deep (measured without a body in it, …
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Posted by Sharon
from Alpharetta, GA
on March 24, 2022
This bed was great for first couple of months. Then the sagging started. Just about to rip the top off and go with organic latex. Companies just want to rip people off these day. Older mattresses were made much better..but where was the profit in that 😡
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Posted by Cathy
from Saint Louis, MO
on November 13, 2017
divot in just a few days like my 14 yr old mattress also purchased from Value City Furniture, did not expect this mattress just made a month ago , vcf slow to respond, said have to review, 2 sentences long tech report? What is to review, I have old mattress …
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Posted by Pete S
from San Antonio, TX
on April 7, 2018
Great Mattress . Restful Sleep !!
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Posted by Mike
from Le Mars, IA
on January 2, 2021
Had to replace the first one after two years due to sink holes. The replacement did the same. Durability is non existent.
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Posted by Cheryl
from San Antonio, TX
on April 27, 2021
I am very unhappy with my purchase. Mattress has 10year warranty but is totally useless. Middle of the bed is 2" higher, terrible sleep with sunken down on each side. Purchased from Macy's and they are not standing by their product. Even looks bad when the bed is made up. …
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Posted by Esnad
from Hilton Head Island, SC
on October 6, 2019
First 60 days I was very comfortable to sleep on mattress and suddenly it sink, my back and neck start to bother me , can’t sleep from pain , time to call warranty office and resolve this problem.
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Posted by Linzy
from Tinley Park, IL
on May 4, 2022
This mattress gives me migraine
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Posted by Judi
from Victoria, BC
on March 3, 2016
Because the bed frame was high, I did not buy this mattress with a box spring. If Sleep Country had told me this was a really stupid idea, I would have chosen another mattress. As it was, this mattress definitely needs a box spring. I have the visits to my …
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Posted by Margaret S
on January 19, 2013
High ridge in the middle. Absolutley ridiculous My old bed was better and it was 10 years old. Avoid this bed. If you buy it you will be sorry. Terrible quality! This bed is a total disappointment. Don't be fooled by a five minute "test drive" in a mattress store.
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Posted by Julia
from Rocklin, CA
on July 13, 2015
It has a plush top that is really cushy. It feels firm enough. The corners are pretty sturdy. I'll see how the sides go in the next months/year.
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Posted by Aj D
from Lemon Grove, CA
on June 10, 2014
My husband & I both have major back issues & were definitely in the market for a new mattress as we were going on about 16 yrs with a no name $300 mattress! I went to 2 different stores & laid on about 10/13 beds, (I truly hate mattress shopping …
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Posted by M J
from Owensboro, KY
on June 12, 2011
The first review was obviously written by a Southerland employee because this is a truly awful mattress. Like the other reviewers, mine sunk in the middle within several weeks (I'm 190 pounds) and the exchanged mattress from my local store did the same. Do yourself a favor and don't buy …
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Posted by Chris B
from Perry, GA
on February 18, 2011
This is the best mattress I have ever slept on hands down. From first crawling into the mattress til crawling out of it in the morning it feels like sleeping on a cloud. This mattress offers the best in support and comfort. The only thing I have found bad about …
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Posted by Brittany W
from Great Mills, MD
on October 20, 2014
ive owned a sensapedic for about 11 years now. I was late to everything it seemed like for the first year that I owned it. I slept so hard. I never knew how well I was not sleeping till I got the best sleep of my life. I had back …
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Posted by Angie
from Nashville, TN
on July 8, 2017
#americansignaturefurniture does not stand behind its products. F%$* federal law...I gotta a $1500.00 mattress that after 6 years is crooked, lumpy, bumpy and just plain out of shape. Bob the manager at Rivergate instead of quoting the law, you should have been trying to retain a customer. Oh and the …
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Posted by Dana
from Mallorytown, ON
on January 2, 2022
this is an absolutely horrible bed and the worst possible purchase. I see that this model is discontinued and I know exactly why. We tried this mattress out in the store and it was wonderfully soft yet firm for my husbands back problem. The salesman said that the new bed …
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Posted by allan
from Tappan, NY
on June 5, 2023
After 5 years there is no support in the mattress.
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Posted by LM
from Baltimore, MD
on January 2, 2018
this mattress will last. Mine hasn't squashed at all. Very firm after 5 years.
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Posted by John
from Kansas City, MO
on March 24, 2018
Was great at first. Liked the idea of a product made in my home state. But begin to cave in after 3 months. Both my wife and I can no longer sleep on it. Craters at back and hip. Was expensive and a waste of money. Store only had three …
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Posted by Harold
from Brantford, ON
on June 1, 2023
when we were looking for a mattress we decided on the best available: soft pillowtop but medium firm body. so we chose Beautyrest Hotel 5 Diamond CT. it was great for several months. Then it started compressing in the sleeping position. After 2 years it felt like sleeping in a …
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Posted by Gabriole V
from Miami Beach, FL
on May 23, 2015
The first time I tried this mattress, I knew I had to have it. It's like sleeping on a cloud. All the mattress-related discomfort I used to feel is history. I've bought it in 2007 and it has maintained its shape, beauty and comfort since then. If you like a …
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Posted by Josh
from San Francisco, CA
on May 27, 2018
I've owned this mattress for 6 years now, ranging from 320 to 255 pounds, and it still looks and feels practically new with no sag whatsoever. It's perfectly supportive as well has being soft on top which my partner with fibromyalgia loves. The fact that I'm actually bothering to write …
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Posted by TLamont
from Grand Rapids, MI
on May 17, 2019
Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
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Posted by Nancy
from Williamsburg, VA
on February 26, 2021
Our mattress shows very clear indentations where my husband and I sleep. Even when the bed is made, the indentations show through our comforter and neither one of us is overweight. We often wake up with lower back discomfort in the morning. Also don't like that we cannot turn this …
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Posted by Robert
from Harpers Ferry, WV
on June 26, 2021
When I first laid down it feels comfortable. Then the bed kind of swallows you up. And I wake up sometimes with hip pain. I don’t understand how this is a firm mattress. It is not firm at all. We bought it in 2014.
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Posted by Robert
from Waynesville, NC
on October 26, 2016
Tried to get warranty help from Mattress Firm, but They want $25 for a "warranty kit" to take pictures then send it in to them.
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Posted by Andrew
from Westland, MI
on July 9, 2022
Support when you need it most!
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Posted by Marty
from Nashville, TN
on January 28, 2018
We have had the Maddie Luxury Firm for about 4 months and although it took some getting use to, I believe this mattress to be the most comfortable mattress I have ever had. It has completely taken away any back pain I was experiencing with our other mattress. This mattress …
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Posted by EJ
from Billings, MT
on August 6, 2019
My spouse and myself just bought a new mattress to replace the big mistake we made buying this one. We went back to an inter spring mattress and after just one night we both feel better. I didn’t ever have bad allergies last night (what do they put into these …
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Posted by Sarah
from Reynoldsburg, OH
on December 12, 2021
We bought a beautyrest mattress Disney Moderate Plus early 2021 and it is awful... have impressions within 3 months (and we are not large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the most disapointing purchase I …
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Posted by vonda
from Evansville, IN
on November 3, 2019
I am a side sleeper and within a week of having this mattress my hips hurt about and hour into sleeping. Tried to exchange with Ashley Furniture within that week and they would not exchange or let me return. I told the salesman I did not want a mattress with …
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Posted by Vickey S
from Bellevue, OH
on February 18, 2012
I am so disappointed with this mattress and could kick myself for wasting my money. I will never again buy a pillow top mattress from Spring Air or from any other mattress manufacturer. The fact that I had spent so much money a product and it only lasts for about …
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Posted by Sue M
from Tonawanda, NY
on January 19, 2014
After 3 years, we have to go buy a new mattress. It is so uncomfortable, we cannot even stand it anymore. Huge "puff" of fabric towards the top middle, and sagging horribly in the middle. Our backs are killing us.
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Posted by Rod
from Indianapolis, IN
on April 22, 2018
Great bed very comfortable just pricey we bought the adjustable bases leggett platt 700 series so 2 Scarlett back ice twin xl mattresses and 2 adjustable bases we got free adjustable legs 4 black ice pillows 2 Columbia cooling pillows 2 total encasement mattress protector and 2 5 sided mattress …
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Posted by Bryan
from Great Falls, MT
on June 26, 2018
Have owned a Beautyrest for the past 20 years. This is my third one in that time frame. The one that I just replaced was 11 years old. Will only purchase Beauty rest. Chose to buy this one and have not regretted it one night.
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Posted by Crystal
from New Market, MD
on July 13, 2015
We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame …
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Posted by Wanda T
from Newnan, GA
on May 13, 2013
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain …
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Posted by Nina
from Englishtown, NJ
on February 20, 2022
I have always purchased Simmons Beautyrest mattresses and was happy prior to this purchase I had another Beautyrest mattress which once again sunk it felt like I was sleeping on Springs and destroyed my shoulder they allowed me compensation and I purchased this mattress the Shakespeare collection C plush for …
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Posted by Brian M
from Simpsonville, SC
on April 5, 2013
Was fine for a year or two, then completely broke down. Caused serious back pain. Had to junk this after less than three years. A very poor investment.
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Posted by Jim
from Jacksonville, FL
on November 14, 2017
The pillow top has lumps and tends to move when I lay on it. It's 15 months old and you can see rolls in the pillow top. Would never recommend this to anyone. Extremely disappointed. I have shoulder and back pain often from this.
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Posted by Marcela A
from Atlanta, GA
on June 9, 2018
At the beginning, this mattress seemed to be comfortable. Although somehow quite smelly. The smell went away on its second month. But here is the main problem. I am a petite 132lb person and this mattress before it's first year already feels uncomfortable. The surface is now uneven / it …
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Posted by Maria J
from Miami, FL
on September 2, 2018
I've tried to call customer service and I have no answer, I had to go to the neurosurgeon because of the proven back pain, I can't lose the $825 I paid for this robbery. Also in the store where I made the purchase the seller treated me in bad shape …
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Posted by Barry
on August 27, 2018
We purchased the Serene Rest Assured IV from the Bay 3 years ago. We thought we were buying the best mattress according to the sales person. Price was not an issue, we wanted quality! We spend 1/3 of the year at our winter home so the mattress in theory is …
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Posted by Ryan
from Grand Rapids, MI
on October 31, 2018
The mattress has been wonderful. I cannot believe the difference that this has made for myself and my wife! It's so nice to wake up without back pain!
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Posted by Dave
from Colorado Springs, CO
on March 29, 2017
This is a 'soft side' waterbed with a pillow top. For the first year, I loved this bed. It was firm, but comfortable. I liked the looks and that I could use my regular bedding with it. After the first year, I had to replace the foam inserts and have …
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Posted by Kevin
from Perry, GA
on August 25, 2019
I had to buy a thick mattress topper to cover the thin mattress for two reasons, the mattress wasn’t very comfortable and the so thin that sheets wouldn’t stay on the corners and would slap you in the face when turning. My advice is if you buy from the dump, …
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Posted by Cathy
from Surrey, BC
on February 24, 2020
We bought a mattress that was supposed to be warrantied for 20 years. We're 10 years in. On a visual inspection you can see the side is compressed and their is an impression. Impossible for two people to sleep comfortably without rolling into each other. In past, my partner and …
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Posted by Ken
from Burbank, CA
on August 3, 2020
After 8 months it was already sagging in the middle. I wanted a firm mattress. The springs are firm, but the springs conform to my body. Instead of supporting me by my hard body parts, the springs press into my soft parts where I don't want to be supported. I …
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Posted by Penny S
from Hendersonville, NC
on June 6, 2011
within 6 months 2 sinkholes down each side with high ridge left in middle. Hard and lumpy. Not cheap at $1000. Piece of junk. Hard to make up and cannot be turned over. pillow top is hardly there. we had one before that did the same thing so tried to …
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Posted by Neila
from Saint Augustine, FL
on November 28, 2014
¡Look what happened to us! At ten months of purchase Simmons Melissa mattress plush firm, the mattress began to divide it, being half of the mattress more sunken than the other half. When my husband lies forms a hole in which I spend the night at the edge of the …
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Posted by Jon E
from Cary, NC
on December 13, 2009
Loved the mattress when laying on at the store - hence the purchase. I don't know if it is due to the fact we did not go with a box spring (which I've often heard makes the bed), but it isn't as comfortbale as I thought it was going to …
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Posted by Steve
from Mound, MN
on February 11, 2015
After lying in bed for about 20 minutes, the middle begins to sag. It takes considerable effort to move out of the hole to the edge of the bed where there is better support. This is what you will be doing through out the night. If you get out of …
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Posted by Vivian
from Columbus, OH
on November 2, 2016
We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. …
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Posted by Lauren S
from Seattle, WA
on August 9, 2013
This mattress is tooooo soft. I wish I had made a smarter choice, but I was sleep deprived from my hand-me-down ancient old mattress, and wasn't thinking clearly. I thought the softness of the Bryanna would help circulation, and cushion my bony body, but I am now in pain all …
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Posted by Meg
from Vancouver, BC
on November 20, 2017
We thought we were buying top-of-the-line, but within 5 years this mattress has collapsed into pools and valleys so moving around is uncomfortable and wakes us.
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Posted by Christy
from Charles City, VA
on August 8, 2015
We hate this mattress. This is the second one. We exchanged the first one as it went bad. Now we need a different kind of mattress as this one kills our joints and back. We cannot get a good night's sleep on it.
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Posted by Sonya
from Saint Cloud, FL
on January 9, 2018
I love this mattress. I have a sensitive back, but have not had any issues with this mattress, and I've had it for over two years. I usually sleep on my back, on my side, and on my stomach. As I'm typing this I am 9 months pregnant and i …
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Posted by Matt
from Farmington, ME
on May 16, 2019
The mattress was amazing for the first 5-6 months then the neck, shoulder, back, hip and limbs falling asleep issues. Getting out of bed in the morning is very hard, I can hardly walk and I have to sit down in n a chair for 15 minutes until I feel …
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Posted by David
from San Diego, CA
on August 29, 2022
Doesn't have a quality feel Do not recommend if a side sleeper and especially if a back sleeper. Craters terribly.
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Posted by Bonita R
from Wausa, NE
on October 28, 2015
This mattress has been "noisy" from day one! We thought it might get better over time but it has not. It also developed a hump in the middle after only a couple of months and no matter how much either of us try to lay on it it doesn't change. …
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Posted by Jolene
from Bellevue, WA
on January 15, 2015
We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing …
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Posted by Gary
from Albuquerque, NM
on March 5, 2023
Bruce helped us out and he was the best ever! He is extremely personable and helped us choose the best mattress. He showed us how to use the mattress to adjust the settings for lumbar support. We could not have received better service.
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Posted by Chris
from Dallas, TX
on June 8, 2017
I've been a repeat customer of Sleeptronic for over two decades and have recommended the brand to my friends and family. We all feel the same - that high quality, fair prices, and great customer service go hand in hand with the products they sell and the service they provide.
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Posted by Dirk
from Statesboro, GA
on January 2, 2018
We own another Kluft and decided to put one in our 2nd guest room because we have a baby and have to sleep there a bit so someone gets sleep. Very very comfortable and does not lose its shape. 2 years probably 1/2 My nights on it and its great. …
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Posted by Scott
from Farmington, MI
on May 29, 2018
We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied …
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Posted by Robert
from Vancouver, BC
on November 30, 2019
Bought this at the BAY, had been waiting for a sale. Was willing to spend the extra for this quality. The quality is great, but it is not comfortable, or I need to hire some toddlers to bounce on this thing for several weeks, as WOW, it is hard. Have …
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Posted by Cadence
from Atlanta, GA
on May 24, 2022
Fantastic comfort all around. I get compliments from guests and friends all the time. Easily one of the best mattresses I've ever slept on. Surpasses every hotel I've ever been in. I will keep this mattress until the very end. **Written from this mattress
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Posted by Kathy
from Wyoming, MI
on September 3, 2021
I rotate the mattress regularly, as directed by the sales person. After 18 months of owning the mattress there is now a severe sag on the edge of only one side of the mattress. I would not recommend this mattress I feel it’s poor quality for the price.
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Posted by Paula
from Louisville, KY
on September 3, 2017
15"" is too tall for most sheet pockets. Had to order sheets and mattress pad to fit. Normal box springs were made bed too high to get into. Short box springs are better but dust ruffle is too long. Incurred quite an expense dressing this bed.
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Posted by LynnSATX
from San Antonio, TX
on February 1, 2018
After 15 years of searching for the perfect mattress and more than spending $20,000 on various mattresses (8 to be exact), I found the most ideal one when I came across the Simmons Beautyrest Black Hybrid Gladney 14" luxury firm mattress at a nearby Mattress Firm store. I sustained several …
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Posted by Teresa
from Kewanna, IN
on February 8, 2017
We purchased our first comfortpedic and within two years the sides sagged. The retailer exchanged it free of charge. Now it's been two years and we are asking for a replacement again. Within a year the mattress started to leave deep inpressions where we sleep. I wake up in pain …
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Posted by gloria
from Dearborn Heights, MI
on August 31, 2018
Had previous mattress over 15 years and thought I should buy a new one, big mistake. I got a beautyrest and within 9 months I could not sleep on it due to dips and back pain. Called for the warranty and was told must have a 1 1/2 inch dip …
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Posted by Melissa
on July 10, 2019
Only 95 pounds of weight in the bed every evening , Rotated bed ever three months and still I find myself sinking deep into bed ! I wouldn’t recommend this bed for support at all.
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Posted by Liz
from Blairsville, GA
on May 16, 2014
I would have returned this bed after the first few weeks, but the friends that helped us move in tore off the tags and we we told we couldn't return it. I get up during the night and sleep on the couch. I have backaches, and pressure points areas.s. Hate …
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Posted by Paul
from Kennewick, WA
on March 1, 2017
I have titanium rods, a spacer for a disc and my back is fused. My left hip was recently replaced and my right needs replacement. With my old traditional mattress I would wake up barely able to walk and my insides hurt terribly. It feels like I'm weightless sleeping on …
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Posted by Regina
from Salem, VA
on January 26, 2018
I was so confused shopping for mattresses. Finally a salesperson with knowledge and not a used car sale mentality walked me over to the mattress of my dreams, literally!!! Best night sleep ever!!! I wake up feeling so good in the morning!!! Thanks for restoring my faith that a mattress …
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Posted by Sharon
from Rialto, CA
on May 5, 2018
This is the worse mattress I've hard in my 77 yrs. Of mattress buying. I be had it for over 1 1/2 yr. It makes the most horrible noises from day one, I had my young grandchildren sit on different places on it & it even made noises with their …
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Posted by Bernie
from Enfield, CT
on December 27, 2019
Prior to our marriage in 1967, salesman strongely like an Ostermoor mattress. Although we never heard of the brand and it was more expensive than anticipated, we bought one. 25 or so years later we replaced it with another Ostermoor which is still in very condition and still slept on …
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Posted by Sulay
from Jersey City, NJ
on December 25, 2021
ONE YEAR LATER and the bed began sinking in the middle. Their excuse "we no longer make that model" and "cannot replace it or refund you". ONE YEAR?!? WHERE is that guarantee they so proudly claim?
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Posted by Ken
from Coraopolis, PA
on July 9, 2022
This was what I thought to be the best mattress ever made. I slept on it for a year and had the best night sleep over ever had. Upon moving it in, there was issues with the bed settling after being moved. When it was moved upstairs(brand new), it seems …
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Posted by Ken
from Coraopolis, PA
on July 14, 2022
Upon buying this mattress, I was extremely happy. For the first two years, I had some of the best sleep in my life. Whenever I moved into my new residence, the bed fell apart inside from being moved. There are several different layers/types of foam inside this bed that make …
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Posted by Dana O
from Afton, TN
on April 9, 2013
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! …
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Posted by Gina
from Winter Springs, FL
on October 6, 2016
I thought this bed would be perfect after my back surgery. Now all of the foam and gel layers have shifted. There is a big lump in the middle,so you roll to either side. It buldges out on both sides about 5 inches. For a very expensive mattress it's not …
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Posted by Fred T
from Kansas City, MO
on December 7, 2010
Do not buy this mattress, the coils gage size is not good enough to support anyone...it was poorly designed and you will never get a good nites sleep!Now i'm understanding that there has to be at least a 2 in sag in the mattress before they will do anything, with …
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Posted by Blanche R
from Mishawaka, IN
on September 14, 2016
I had not replaced my mattress in (yikes!) almost 28 years, so it was certainly time. Plus I figured there must be some innovations in that many years. My old innerspring mattress was the not thick kind you can turn over, so I was a little skeptical of all these …
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Posted by David M
from Seffner, FL
on July 4, 2017
I have not been able to wake up pain free since purchasing this mattress. My back and hips hurt for about 1/2 hr after waking up
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Posted by Ross
from Houston, TX
on April 7, 2022
I'm a digital nomad, so I may be away from my bed, living in any country for weeks or months at a time. I own a travel and event planning company, so I'm likely to be staying at high-end resorts anywhere in the world. NO other bed I've slept in …
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Posted by Jody
from Jacksonville, FL
on July 9, 2016
The bed that showed up at my house was much softer than the one in the store. This bed has no support. It is like you are sleeping in a valley because you sink in so much And this bed was no cheap. I wish i read other reviews online …
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Posted by Dave
from Bluffton, SC
on May 1, 2017
Wife and I got this mattress and have hated is since the day it arrived. Went back to the store where it was purchased and they would not help with a replacement or return. Told us to put a sheet of plywood between mattress and box spring if it was …
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Posted by Surebert
from Sparks, NV
on February 5, 2022
It's been 12 good years with the Simmons Beauty Rest "Atkins Visco Plush" mattress and box springs. Not a pillow top but similar feel. Very comfortable from the beginning. The mattress has begun to sink enough to not support the shoulders and hips. It's been excellent all the years.
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Crystal S
from Grand Prairie, TX
on June 18, 2015
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the …
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Posted by Shawna T
from Warren, MI
on August 1, 2014
I really like the overall comfort of this mattress. While I do believe that it was a bit overpriced at the time. The warrenty and the waterproof cover made it worth the investment. I look forward to many more good nights.
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Posted by Kyle
from La Puente, CA
on March 13, 2017
Posted by Mary
from Waupaca, WI
on April 14, 2017
Immediately upon buying, it had 1 1/2" deep hammock on either side of the King bed . The only place there is any support is down the middle. Ridiculous to be charged $1000 for a bed of this low quality, never having a comfortable night's sleep in it. I travel …
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Posted by Ann M
from Tenafly, NJ
on March 10, 2022
This mattress is not comfortable and not supportive. It started sagging and does not provide back or hip support and I am not overweight. Sorry I bought it!
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Posted by Alyssa
from Bellevue, WA
on September 19, 2019
I Have had this mattress for 5 months and I am in love! It is super comfortable and was also comfortable the first night I slept on it! Best purchase ever!
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Posted by Brett
from Cumming, GA
on December 9, 2019
This was my first mattress purchase over $1500. I had a Stern’s and Foster years ago, hated it. Changed to a sleep number, didn’t like it either. So I shot for the moon with a high end beauty rest and it was a definite miss. It felt to me about …
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Posted by Holly
from Sunnyvale, CA
on April 13, 2018
We originally purchased this mattress in December, 2016. The top and side layers broke down in the spots where we sleep within 9 months and our backs were sore from sleeping on it. It was replaced under warranty in September, 2107. We have been sleeping on the 2nd one for …
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Posted by Darissa H
on November 19, 2012
I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress …
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Posted by Douglas M
from Potwin, KS
on December 2, 2013
Mattress is falling apart and sagging after 3 months and box spring is just as bad for $700 should be a lot better. I guess we will see about Simmons warranty and how good they stand behind it.
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Posted by Deb
from Houston, TX
on July 14, 2017
we bought the His and Hers, one side is much firmer. my side is too soft but i think my husband's side is too firm, though he likes it. i can't get comfortable on either side. when i first lay down it is nice and cozy but after a while …
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Posted by Irene
from Rocky Point, NY
on February 12, 2014
This mattress felt good in the store, but the one I received was much firmer. I was waking up with major pain in my shoulders. I tried various toppers until I got the right feel with a latex topper. It wasn't perfect, but it was good enough as this was …
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Posted by Rebecca
from Gander, NL
on January 3, 2016
I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other.
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Posted by Dwayne
from Knoxville, TN
on March 22, 2021
Lots of "Sales Men" in this industry telling whatever necessary to make a sale. Brothers Bedding gave accurate information and worked with me to get the right mattress.
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Posted by Lou
from Mesa, AZ
on July 3, 2022
Was good when I bought it. But after a few months began to visibly have indentation and no support.
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Posted by Jessica
from Newnan, GA
on December 22, 2021
For purchasing this mattress, I had issues sleeping on a old-school cold mattress. I had a back injury and could never find comfort in sleeping. No matter how many pillows are used I couldn’t find a way to wake up the next day without pain. I sleep so good on …
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Posted by Tara
from Shawnee Mission, KS
on September 21, 2017
The mattress looks beautiful but for some reason it made 120 lb body ache every day..almost all day. I didn't put the connection together until I went out of town and slept in another bed. My back to not hurt the entire time I was out of town. The first …
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Posted by Vicki
from Tuscaloosa, AL
on November 22, 2017
I actually feel like a weiner in a hotdog bun!! I am 5'8" tall and weigh 130 lbs. I sink in the middle. It's very hard to move around at night. Sad
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Posted by Francis
from Boca Raton, FL
on March 18, 2019
The mattress has helped me overcome my back issues as I currently have 4 bulging discs in my lower ciatica
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Posted by Christina
from Green Valley, AZ
on May 5, 2020
I'm a 200# stomach sleeper. I've now slept on this mattress for 13 months, and would much rather have my 10-year-used conventional mattress back! For the first month break-in period, it felt like sleeping on a sack of wet sand. Now there is a groove which I can hardly roll …
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Posted by donald
from Albuquerque, NM
on March 8, 2022
I am an engineer so I studied replacing our old Simmons Beautyrest; tried 4 different mattresses including one foam block style. This mattress is the best we have ever owned; it is especially good for someone with lumbar (lower) back pain in my opinion. Replacing old mattress with this oe …
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Posted by Israela F
from San Antonio, TX
on December 16, 2011
I've had this queen set for less than 2 years. I have fibromyalgia, so chronic pain is an issue. When I purchased this, The salesman said that this was second only to the tempurpedic, which was such a different type of mattress, i was reluctant to buy. I am in …
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Posted by Cheryl
from Crystal Falls, MI
on August 19, 2019
We have had this mattress 3 1/2 years. Although my husband and I are both small (I weight 108 & my husband weights <140), it did not take long for the pillowtop to develop very permanent & defined body signatures in spite of following the recommendation to rotate the mattress …
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Posted by Pamela
from San Antonio, TX
on July 12, 2016
I was told elite spa was the top of the line when I bought it. I've had it for less than 4 years and the little support it had is gone. I fall asleep and it feels as if a threw a cheap comforter on concrete floor and lied in …
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Posted by Kenda
from Calgary, AB
on September 27, 2022
After two years, there were definite indents where my partner and I slept on each side of this mattress. I was always rolling into him and fighting gravity to stay on my own side of the bed. The mattress exacerbated his back and nerve pain and was a complete fail …
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Posted by Deb
from Lloydminster, SK
on March 12, 2022
This bed began to sink in spots and rise in others within the first year of use. The euro -top has shifted to almost flat on one side and hanging over on the other. There is a dent created where I sleep that my body rolls into regardless of how …
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Posted by linda h
from Mount Airy, NC
on August 6, 2018
worst mattress ever bought done what they said to do buy a mattress protector so i did they came out and check the mattress saw the problem and left went to the store thought i was getting another mattress they said there was stains on it the only stains was …
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Posted by J D
from Arroyo Grande, CA
on February 5, 2015
This bed has a good written guarantee, but the company has their own description of what unacceptable means. The bed has a large hump in the middle about three inches high, separating man and wife. The company says this is natural and not to be an issue. They refuse to …
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Posted by Debbie N
from Venice, FL
on February 10, 2015
After doing much research on finding the best mattress for my precious granddaughter I luckily found LULLABY EARTH. I went to Buy Buy Baby and saw other mattresses and we thought the others were made cheaply and poorly. We wanted the "best" for my granddaughter and loved the way it …
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Posted by Melissa
from South Haven, MI
on March 29, 2017
The only good thing I can say about Jonathan Stevens is that Peggy and Brenda in customer service were nice.....that's it! We were dissatisfied from the moment the bed was delivered, too high and much too hard. Can't return for 30 days! Then exchanged for a higher priced mattress per …
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Posted by Michele
from Chicago, IL
on November 12, 2017
We are finally looking for a new mattress after 19 years on this one. It's warm and comfortable. No problems or leaks. I have hip and shoulder pain and my husband has back pain and this is much gentler on us than other beds we sleep on when travelling. We …
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Posted by Brandy
from La Porte, TX
on April 22, 2018
I owed a simmons laurel before this finley. When I tried it in the store it felt nice. I was told this was fairly close to the laurel. I know you have to adjust to a new mattress and break it in but this thing is hard. My 2 year …
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Posted by Skeeta
from Leominster, MA
on August 20, 2018
A short time after I bought this mattress, it “sunk” in the areas where we slept. It looks like two valleys. My old 30-year-old mattress was much more comfortable. But, I let all the talk about not keeping a mattress for that long get to me. Shortly after we bought …
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Posted by Bruce
on April 23, 2019
We were told conclusively that this mattress would not be hot and the sales people scoffed at the idea of the mattress sleeping hot. This was a complete lie. DO NOT BUY their product.
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Posted by Barbara
from Charlotte, NC
on June 15, 2020
If you are looking for a mattress that is 80 inches long....KEEP LOOKING!!!!!! It was several inches short and when we told Original Mattress they said it was within their tolerance level. My husband is 6’5”, so just a few inches matters in the length of the bed. If you …
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Posted by Dvon
from Canton, MI
on November 20, 2020
Broken springs in bed in less than 1 yr. Art Van went bankrupt and our warranty went with it. Horrible bed!
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Posted by Joe M
from George West, TX
on September 12, 2021
This bed as we were told that it would have to be turned upside-down once every 6 months and we are turning it once every 3 weeks. This is not what I expected. We did let the store salesman know he spoke to the owners and he stated that they …
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Posted by Carlee
from Billings, MT
on October 11, 2022
I bought my first mattress from Denver Mattress in 2021. I recently upgrade to a king and returned to purchase from them. I have Denver Mattress products are reasonably priced and of excellent quality. The staff there is amazing and overall I have had a great experience
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Posted by Tom
from Mills River, NC
on March 4, 2017
In the process of filing a warranty issue with Mattress Firm. As only 4.5 yrs old with a 30 year warranty. the sleep area indentions are 1 3/4 to 2 inches deep very noticable, looks like waves on the ocean. Warranty allows for a maximum of 1.5 inches. WIll report …
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Posted by MJ
from Walkersville, MD
on January 4, 2020
I am expected so much more for $2000.00. I contacted the Co and they told me to go to the store. I did and their fix was for us to buy a new mattress for $1600.00. Will never own another Simmons product and will encourage others to stay away as …
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Posted by Clarence
on November 20, 2020
we are really disappointed after the first nine months the sides of mattress broke down and l had a hard time staying in bed still do , thought this was going to be trouble free sleeping right now l could not recommend mattress to any one . l wish we …
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Posted by Jenna
from Albany, MO
on September 22, 2021
I am in love with this mattress, in fact I want to have a spare for when this wears out and also want one for my guests. I sleep amazing with no aches and pains. I tend to toss and turn and be a hot sleeper and this bed is …
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Posted by Matthew T
from Gurnee, IL
on December 4, 2009
Love the firmness. Holds up well. Doesn't sink.
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Posted by D W
from Merrifield, MN
on April 7, 2017
Like sleeping in a hole.
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Posted by Heidi
from Atlanta, GA
on December 1, 2017
I wanted to buy a firm mattress with a pillowtop for support, and plush comfort. This bed is hard like a rock. It also makes noises when I turn. Feels and sounds like the pillowtop filled with straw. I purchased this mattress 2 years ago because of the pocketed coil …
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Posted by Suzanne
from Roseville, CA
on May 24, 2019
Don't buy it!! Pick something else. We can't get comfortable on this mattress. It is hard even though it's a plush and does not support my body. I feels cheaply made.
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Posted by David
from Kanata, ON
on June 22, 2020
We love this mattress when we first got it and now after 5 years it’s so uncomfortable that we have to change it. Approached the underwriter for warranty coverage with pictures of the sag and they told us to take a hike (my words). Did I say that I’m 170 …
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Posted by Teri
from Missouri City, TX
on March 23, 2016
We bought this mattress less than 6 months ago and it is already sagging on both sides and has humps in the middle of the bed. My husband and I are average size people and replaced our old mattress (12years old) with this new one. Our old one was more …
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Posted by Denyse
from Cedar Falls, IA
on November 8, 2016
First morning I woke in exact position I fell asleep, then the next night, and the next and the next. To my amazement, I feel rested but even more PAIN FREE when I wake, this very important to me Ive had 3 back surgeries and supposed to have cervical in …
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Posted by Alejandra
on June 7, 2015
I have hadone good and bad experience with matresses, beautyrest was the first I ever had and it was awesome but I do not remember the rest, since thrn, I have pic hazed firm, plushes, but I just get them wring, unfortunately I got this one in clearance and not …
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Posted by JEANNE
from Downers Grove, IL
on August 12, 2019
My husband and I generally like a firm mattress, but something about this mattress gives support in all the wrong places. I wake up daily with a sore back. Generally it goes away in an hour or so and I go back to bed at night w/o a backache, just …
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Posted by Jerry
on August 29, 2019
This mattress was initially comfortable however after about a year of use the sides and top has developed sags that do not return to the original shape and is quite painful to sleep on. I've purchased other Beautyrest mattresses and they are all still in great shape except the Beautyrest …
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Posted by Greg C
from Chapel Hill, NC
on November 23, 2009
We bought the Simmons BeautyRest Amethyst Plush Pillow top four years ago, and have been very happy with it. Previously, I was sleeping on a bed that was 20 years old, and didn't realize how bad it was until I sank into this baby. At first I thought it was …
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Posted by Karlin S
from Ooltewah, TN
on February 25, 2013
We were told at Sears that this was a good mattress. Purchased it for our 17 year old son. Within a month and a half, he said his mattress had an indention in it. I laid on it and sure enough. The whole middle where his body layer had broken …
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Posted by Clarissa C
from Richmond, VA
on May 21, 2013
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 …
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Posted by Suzanne K
from Midlothian, VA
on September 6, 2013
The first night, the bed slept wonderfully! It supported my lower back and all the right pressure points without being too firm. It is a soft bed but firm with support...until night 2. My husband and I literally woke up the the second morning with a 2" sag where we …
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Elaine W
from Hamtramck, MI
on August 7, 2014
I love my bed it is so relaxing look forward to going to bed
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Posted by Georgette
from Livermore, CA
on August 7, 2015
We bought an awesome Beautyrest from Sit and Sleep last year. It's called the Gwynn Pillow Top and it suits both me and my husband. It's firm enough for his needs, but the pillow top makes it soft enough to be comfortable for me. After 16 months, it shows no …
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Posted by Marjan
from Newport, NC
on November 27, 2018
My husband and I loved this mattress for the first 3-4 years, then around the 5 year mark it started to not be so great anymore. Now we've had it 8 years and it's pretty worn out feeling. The middle of the bed is definitely more raised than our individual …
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Posted by Neal
from Highland, NY
on April 23, 2019
This mattress is horrible. Our granddaughter sleeps on it and it's developed a huge lump in the middle of it. We are getting a new mattress delivered today which is NOT a foam mattress. We would never have a foam type mattress again. This one is just horrible. It isn't …
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Posted by Mark T
from Louisville, KY
on February 26, 2013
Really had a good experience. Run like a mom and pop shop. Very accomodating in the delivery and setup. Polite delivery personel that I would recommend,
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Posted by Agnes L
from West Newton, MA
on April 15, 2012
Bob's salespeople explicitly said one of the positives of having a latex mattress is that you "won't have to deal with all the off-gassing" of a memory foam bed. Apparently they failed to mention how awful the latex bed is. We've had to change our sheets every other day, our …
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Posted by Prin N
from Gilbert, AZ
on March 9, 2012
this bed is not worth buying i wake up with head aches. my back is sore. i get very little sleep . they are in a hurry to have you purchase this piece of crap and assure you you will get a good night sleep. i told him i suffer …
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Posted by Dana R
from Bingham, ME
on February 20, 2014
We had a couple of Gold Bond mattresses. They are terrible. They sink in the middle. Customer service is terrible. We spoke to the sales rep for this area, sending him pictures of the dip in the mattress and he never got back to us. Sent an email to Gold …
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Posted by Ann
from Mooresville, NC
on May 16, 2016
Bought mattress from Sweet Dreams Mattress in Mooresville. Great sales staff, great deliverymen, fast delivery and set-up, great mattress!!
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Posted by Steven B
from Mifflin, PA
on July 24, 2016
Poor bed no support sinks feels lile im in a hole
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Posted by Laura
from Grand Rapids, MI
on September 10, 2017
I went to Johnathan Stevens believing they were a reputable company located in Grand Rapids, MI. I went into the store on 28th St at least 3xs before purchasing the mattress to lay on it and speak to the sales person. I explained my situation with other mattresses (not good), …
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Posted by Carolina
from Laveen, AZ
on April 24, 2018
DON'T WASTE YOUR MONEY!!! HARD AS A ROCK. ABSOLUTELY HATE IT. I'VE HAD IT SINCE FEB. DAILY BACK PAIN.. WORSE PURCHASE EVER!! SO MAD.
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Posted by Sarah
from Burton, MI
on November 10, 2018
For the first 3 nights this mattress was heaven. After that there is a visible sag and we wake up with sore backs every day. There are no returns so unless you like your bed imprinted within days I would not purchase thos mattress ever again.
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Posted by Donna
from Abbotsford, BC
on September 10, 2020
Body indentattoos after 3 months wanted to fix not replace. Drive 40 km with mattress to their warehouse then pick up AM I to rent truck . This mattress is junk . Going to have a reputable company come and replace it take this one away to the dump
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Posted by T.D.
from Fountain Hills, AZ
on February 20, 2021
Disappointed. Black stain upon delivery. Used by a slender teanager. Sunk into middle within months.
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Posted by Eleni D
from Orleans, ON
on November 17, 2020
I’ve had Marshall mattresses for over 25 years and have been very satisfied, so I was very excited to purchase this new Marshall mattress (Crafted, Acadia Plush Euro Top). I’ve had the mattress for only a week and I am already very disappointed. For starters, the workmanship on the mattress …
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Posted by M
from Gurnee, IL
on August 21, 2018
Not worth the money spent. Sagging already after 3 months. (we are not large or overweight people) huge hump in middle from head to toe. Wake up with terrible neck and back aches. Would not recommend.
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Posted by Debbie
from Coldstream, BC
on October 30, 2018
I feel like there is a deep dent and tend to wake up within the 1st hour of sleep. It seems to aggravate pressure points leaving me tossing and turning all night. I've brought some friends over to observe the dent while I lay on my bed and they fully …
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Posted by Julie
from Fort Myers, FL
on August 4, 2022
The sides of the mattress started failing just 3 months after purchase and it was replace with identical mattress. This mattress started failing just 5 months after the replacement. The company states the failing sides and indentation on mattress is not bad enough to replace, yet my 81 year old, …
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Posted by Greg
from Clearwater, FL
on July 12, 2018
First off, we love this mattress. Went from a queen serta pillow top, to a king haven pines plush tight top. Was tired of the pillow tops sagging. The one negative is that I wouldnt call this mattress plush, more of a luxury firm. We were expecting it to be …
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Posted by Marc
from Petit-Rocher, NB
on March 18, 2018
Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and …
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Posted by Guy
from Prince George, BC
on June 24, 2022
My wife and I slept well and never had a sore back on her previous mattress but replaced it after 20 years because of the springs started to fall apart. Purchase this beautyrest Hotel 4 mattress a a year ago and both of us are suffering back pain. His back …
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Posted by Monica
from Abbotsford, BC
on June 18, 2021
Really disappointed in this mattress and it wasn’t cheap. Our old mattress was far more supportive after 20 years than this has been in 1.5 years. Looks fine when no ones on it but feels awful an hour in. We’ve been declined any warranty from Sleep Country. Not impressed!
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