Posted by Brent H
from Toccoa, GA
on April 11, 2012
3 months after we bought the mattress it started developing holes. The mattress is now causing my wife and I to have back and kneck problems. Five Star will not respond to calls or emails. I would never purchase from them again.Pure crap! I would never recommend five star mattress …
→
Posted by Jason F
from Omaha, NE
on October 19, 2012
My wife and I purchased a Vera Wang mattress for $2500 in April of 2011. It was less than 6 months before it started sagging pretty badly. We rotated the mattress as we were told to in their instructions, and it was still that bad. We contacted The Bedding Company …
→
Posted by Michael M
from San Francisco, CA
on February 5, 2010
Overall, we have been very pleased with this mattress from the very beginning, although it began to show some wear after about 6-7 years. When we first got the mattress, it was absolutely dreamlike to sleep on -- the pillowtop was perfectly plush, but with a firm underlying support. We …
→
Posted by Shirley
from Galena, IL
on August 12, 2014
My husband and I purchased 2 different twin Air-Pedic mattresses to put in a king frame. We are very pleased with our purchase. We have had Sleep Number and Tempur-Pedic mattresses in the past, and the Air-Pedic surpasses both of these. It is the best of both concepts. The quality …
→
Posted by Michele T
from Newport, MI
on May 6, 2012
By the time a year passed, I noticed that I could only spin this $1100 mattress, I didn't get a full two sides to work with. Good thing I sleep alone! Now, at year 2, the spot I sleep in is sinking where my butt is. I am not a …
→
Posted by Scott G
from Medford, NY
on December 28, 2011
Shame On The Makers Of This Product. Don't Say Your The Best When Your Not. The Mattress Has Two Large Depressions Were My Wife And I Sleep. Sleepy's Is The Seller And They Sent A Rep Out And He Denied The Calim For A Stain. I Guess If You Put …
→
Posted by Tracy F
from Surrey, BC
on May 7, 2012
My chiropractor told me I needed to get a new bed. This one is expensive but saves me money in the long run - I hope! Either way it's the most comfortable bed I've ever slept on and I travel for work - so hotel "fancy" beds are the usual. …
→
Posted by Bob P
from Penn Valley, CA
on May 2, 2012
We purchased this bed in August and are so pleased with it. We are sleeping so much better. My wife was always ending up on the reclining couch in the living room most nights, now she is sleeping all night in the bed. We were able to get a prescription …
→
Posted by Bill I
from New York, NY
on December 9, 2009
has not lasted well.has serious impressions of our bodies despite frequent rotations
→
Posted by Rick P
from Penn Valley, CA
on April 4, 2012
Two weeks ago I purchased a Mattress from Saatva. After much research, and reading some excellent reviews, I made the decision to buy it after understanding they had an exceptional return policy - meaning you can try it out for 30 days and return, with no restocking charge. The only …
→
Posted by Tula B
from Minneapolis, MN
on March 27, 2012
Originally purchased a Simmons Oceanside pillowtop. It was too soft and we sank right into it over night. It felt like sleeping in a trough because there was so much cushioning foam and the springs were 15.5 gauge. We exchanged it for this S&F and it is perfect so far. …
→
Posted by A D
from Durant, OK
on March 23, 2012
We bought this mattress because it was really comfortable in the showroom and it has a 20 year warranty. What a joke that warranty is! We wake up every day with aches and pain. The 15-year-old mattress we had begore that wasn't that bad. I wish I had never bought …
→
Posted by Vickey S
from Bellevue, OH
on February 18, 2012
I am so disappointed with this mattress and could kick myself for wasting my money. I will never again buy a pillow top mattress from Spring Air or from any other mattress manufacturer. The fact that I had spent so much money a product and it only lasts for about …
→
Posted by Finkel E
from Ridgewood, NJ
on May 19, 2010
I am really shocked at the horrible results of this mattress -- within 2 years to the day, this mattress has developed DEEP BODY IMPRESSIONS, sagging at support points ( hips, back, shoulders). Visually, you'd never notice anything. But after 20 minutes the bed simply gives out, and you sink …
→
Posted by Jeff G
from Annapolis, MD
on October 11, 2010
The last 2.5 years have been down hill from there!.... literally. The depressions in the bed on both my wife's side as well as mine are 2+ inches deep. We had a mattress specialist come measure and take pictures. I'm 175 lbs... an average sized person... My wife is also …
→
Posted by B R
from Princeton, MN
on December 11, 2010
loved it the first year or so but it immediately began to break down. there are two large valleys in it from our bodies, and we are not very heavy(husband is 200 lbs; i am 150.) now, it is killing my back and i am looking for a new one. …
→
Posted by Ron D
from Groton, CT
on November 20, 2011
After about a year, it developed a pit in the middle. The box spring is fine, and no matter what I tried, it just got deeper and deeper. Now I have nothing but back and hip problems. I'd find something better. A definite DO NOT BUY. My parents had a …
→
Posted by Andrew R
from Manvel, TX
on December 27, 2012
I bought the mattress about three years ago and it felt very comfortable for about a year. After that year the comfort has slowly deteriorated. The bed has lost its firmness and has bad indentations. In the last 9 months you can start to feel the springs poking you in …
→
Posted by Alan H
from Santa Cruz, CA
on December 12, 2009
We've had this mattress for 6 months and it took no adjustment period at all to get used to it. We have loved it from the very beginning. The first time we slept in it, it blew our minds -- it is the most comfortable mattress I've ever slept in.
→
Posted by Bill R
from Waco, TX
on September 23, 2011
In year three, it really began to break down. I weigh 190 lbs and my wife weighs 110 lbs, but the mattress formed permanent body impressions under both of us and a huge ridge in the center. I'm in my mid 30's and in good physical condition, but I have …
→
Posted by Linda C
from Hillsboro, IL
on February 18, 2012
The mattress is only 1 1/2 years old and it looks like it's 20 years old. We have rotated the mattress every month as we were told to do. The body impressions show severly even when the bed is made. I would never recommend the mattress to anyone.. My son …
→
Posted by Patricia D
from Springfield, PA
on March 19, 2012
Purchased these mattresses a few months ago and they already have body impressions which never spring back. Neither of us are heavy - one weighs 129 lbs. and the other weighs 135 lbs. They have formed a slight well which makes you roll over into each night. We bought two …
→
Posted by Patrick
from Oxnard, CA
on January 5, 2017
This bed was excellent in the beginning. It was firm, offered great support, and held true to form. After a little over one year and a pregnancy the bed has gone down hill. Bulges have formed at the foot of the bed. I rotated the bed and now have bulges …
→
Posted by Doug M
from Placerville, CA
on October 16, 2010
The mattress was very confortable when we bought it, we tried almost every bed in the store and shopped around quite a bit. There are sags on both mine and my wife's sides adding our to morning back pain and we are now after only about 7 years having to …
→
Posted by Jim C
from Arlington, VA
on January 13, 2012
I bought this mattress in Alexandria VA in 9/10. 14 months later, I'm just throwing it away. When I asked me daughter if she thought if I could sell it online, she just laughed. For the last 3 or 4 months, it's been useless. When I first had it, I …
→
Posted by Joe C
from Ukiah, CA
on December 6, 2011
After about a year, this mattress will sag. It will get uncomfortable, and ultimately need to be returned. This has a 10 year, 10 year, and 0 prorate. However, your retailer needs to send it back to Cannon, and they have to make up their mind on whether to repair, …
→
Posted by Ed C
from Poway, CA
on October 18, 2011
After only 4 months of use this mattress is already sagging in the middle. I am not a big guy or a heavy guy and was very surprised about the sagging. I have even tried to sleep near the edges of the bed, but the slope that has already developed …
→
Posted by Jo M
from Chicago, IL
on September 24, 2011
Two weeks, only two weeks! And I can feel sagging in the middle. I thought my back and legs were hurting because I wasn't use to the bed. A lie, its starting to sag, the head, foot, and both sides feel great. Im single, but even if I wasn't its …
→
Posted by Melanee J
from Bear, DE
on September 5, 2011
We finally decided to get a top of the line mattress since you spend 1/3 of life on it. Sleepy's salesman really pushed this one as top of the line. We moved away from Sterns & Foster at the recommendation of this salesman. What a mistake, we bought a new …
→
Posted by Yaffa L
from Great Neck, NY
on September 3, 2011
I bought this mattress at a "fine " furniture store that was closing. I have gotten many wonderful things there. They were selling mattresses from Five Star which they said was amazing so I trusted them. It felt good in the store and for one month afterwards...soft and cozy just …
→
Posted by P R
from Richmond, CA
on April 12, 2012
I've had the Luxury Firm for three weeks and t's been extremely comfortable from the first day. There were no chemical smells or odors upon delivery. The cover is a soft organic fabric. It has a supportive and luxurious feel without any noticeable pressure points. Saatva came through as advertised, …
→
Posted by Fred J
from Chester, CT
on September 27, 2011
My major fault is with the delivery service. They were supposed to call and didn't. We looked online and found that the delivery time was sometime AFTER 7:15am - they showed up at 6:55am. This new style matteress replaced a matteress AND box spring, but they would only take away …
→
Posted by Lisa D
from Naperville, IL
on October 25, 2010
We purchased this P.O.S. mattress from Mattress Giant in 2005. Within 5 months we had them come out because we had deep body ruts that were visible when the bed was made!. At this time they came out and replaced the box springs. After 4 more years the body ruts …
→
Posted by John E
from Swarthmore, PA
on February 13, 2012
The absolute worst bed ever. The first 6 months were amazing after that it was all down hill. The foam padding around the air bladders crush. Since the bladders fill in a curvature on top u roll to the center sleeping in a valley. If you move to the othe …
→
Posted by Scott C
from Elgin, OK
on February 3, 2012
Started out buying this mattress as part of the bedroom suite my wife and I purchased nearly 2 years ago from a local furniture store. The furniture is great however the mattress is less to be desired. As with most mattresses in the showroom, we laid on it and it …
→
Posted by Mike W
from Arlington, TX
on April 16, 2012
2 Big Trenches formed after 3 weeks and is very uncomfortable after that. Sealy and Mattress Giant will not stand behind their product. Each say the other is to blame so won't even send anyone out to look at it. Have been complaining to them for 6 months. Do Not …
→
Posted by Jesse C
from Chandler, AZ
on February 24, 2013
We have tried for the last 3 years to get Bed mart and IBC Europa to honor the 10 year warranty on this matress. After the first year of having the matress we have a 3" depression on each side, where we sleep. We followed all instructions about standing up …
→
Posted by Cindy M
from Parksville, KY
on September 9, 2010
My husband and I purchased this matress/boxspring set in our local serta store after carefully trying it out. It felt wonderful in the store.....firm yet conforming to your body then once you got up it went back into place. It seemed perfect, however, after about 2 weeks one of the …
→
Posted by Glenna P
from Surprise, AZ
on November 10, 2010
At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing …
→
Posted by Catrina T
from Lyndonville, NY
on October 20, 2010
I went with the latex mattress after extensive research and wanting to get away from inner spring mattress then trying it out in the store. It was great at first, meaning a few months. After that I started to notice the center of the mattress would not spring back and …
→
Posted by Mike R
from Castaic, CA
on November 27, 2010
Paid $1259.99 for the top part of the mattress set with a 10 year warranty. We had great hopes for the bed but now, the back sleeper and has had to add a pillow under hips. The stomach sleeper is up to 4 pillows to keep from sagging. The middle …
→
Posted by Mike B
from Cottage Hills, IL
on November 18, 2010
This is the worst mattress ever. It was comfortable for about 3-4 months, then it started developing a rut in the middle. I am a single guy and the only one who sleeps on this mattress. It kills my back now. I have had to sleep in my spare room …
→
Posted by Dave K
from Colorado Springs, CO
on January 5, 2011
Mattress in not a reversable mattress so you cannot turn it over to get a new side. Head end of bed sloped 3" down in less than one year. We had to put 3 inch blocks under head board to make it level. Simmons say they cannot help, talk to …
→
Posted by Jere F
from Houston, TX
on December 30, 2010
Tried the WorldClass Decadence plush pillowtop with latex and PUR foams but it was definitely too soft - especially for my 215 lb husband. Valleys developed where we slept on both sides of our king with a 1 foot wide ridge down the middle. The valleys come back up when …
→
Posted by Tom T
from State College, PA
on April 29, 2012
This mattress had a good brand name Sealy and seemed to be nice and firm at the store. Took two weeks for delivery "every mattress is made to order for the customer" Began to sense unevenness in the support within a week, by two week it was obvious it had …
→
Posted by M S
from Roanoke Rapids, NC
on September 7, 2011
do not buy this mattress because after a few months the middle starts to sink. My husband and I both are dissappointed. The store came out and agreed to give another mattress. they think the middle was not constructed right. we have no choice but to try another one but …
→
Posted by L T
from Visalia, CA
on August 14, 2011
Loved the bed at first but has not held up considering it's $3600 price tax. At nine years the foam is so broken there is no support and getting out of bed seems like climbing out of a deep hole. We decided it would be better to by a good …
→
Posted by Sue A
from Seattle, WA
on July 19, 2011
You'd expect a mattress that costs in excess of four thousand dollars to be comfortable for at least 10 years. Well, this one has been barely tolerable for the past year. I weigh 100 pounds and my husband is almost three times that. Both sides of our beds have formed …
→
Posted by Cathie W
from Poulsbo, WA
on February 16, 2011
For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) …
→
Posted by Michelle J
from La Porte, IN
on July 23, 2011
We bought the bed in June of 2010 and by Christmas we were trying to get the bed replaced. The store where we bought it from was closing for the winter and we ended up having to wait until today for a replacement, it is currently July 2011. 8 months …
→
Posted by D W
from Buffalo, NY
on April 7, 2012
Was comfortable for about a year, then it began to sag terribly. I can't sleep on my stomach with this mattress because there is not enough support in the middle anymore. The memory foam has completely collapsed under my hips, and I constantly have an ache in my side when …
→
Posted by Carrie R
from Chesapeake Beach, MD
on September 7, 2010
My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 …
→
Posted by Kathy S
from Van Nuys, CA
on January 19, 2011
Huge valley in 3 months. To turn over, we must reel back and get a running start to roll up out of the hole. Back, neck, and shoulders hurt really badly in the morning and sometimes the middle of the night. WE HATE THIS BED. Less than 3 years and …
→
Posted by Scott R
from Riverton, UT
on June 4, 2011
RC Willey advertises a 20-year warranty. However, the written warrantee does not seem to exist. RC Willey sold me a mattress for over $2,000, but they cannot provide me with a written warranty. The mattress was delivered with the manufacturer warranty attached, but the 20-year was advertised by RC Willey …
→
Posted by William S
from Marietta, GA
on May 28, 2011
We bought a Hotel Collection mattress about 3 or 4 years ago and spent $2600 on a king set. Within 3 months, both sides started sagging, causing the center to rise. We called Macy's and they replaced it but would only replace it with the same model. After another 6 …
→
Posted by David B
from New Orleans, LA
on March 18, 2011
We bought this mattress set after Katrina in the Fall of 2005. It was pretty comfortable for the first few years, but it just hasn't held up. During the night, we sink further and further down into the mattreess so that we wake up feeling like we're trapped in a …
→
Posted by Anita C
from Batavia, IL
on February 6, 2011
After 12 months there is permanent depression in the mattress where each of us slept. I now sleep in the middle on the "hump" and hubby in spare room on an old twin. We were told we'd love it after 20 years... and we HATE it after only 12 MONTHS...
→
Posted by Therese W
from Duluth, MN
on June 15, 2011
This bed was great for the first 2 weeks or so, then it went south! There was literally a hole I laid in on my side with a hill, yes a hill in the middle. My back felt awful every day, which I finally linked to this bed after 100's …
→
Posted by Bryon B
from Chesterfield, MO
on June 9, 2011
Great for a few months but now I have a huge trench to lay in. Middle of bed is firm. When I roll to the middle it is like rolling up a hill. What a joke! Not worth the price! Buyer Beware!!! Paid almost $2000!! My Back hurts every morning!
→
Posted by Eric M
from Long Island City, NY
on July 2, 2011
This is a nice looking mattress that was sold to me by Sleepy's as "Natural Latex" on getting it home I find that the legal labelling describes it as only 21% Latex and 77% polyurethane foam. We had some discussiions with Sleepy's and did some local research, finding that Sleepy's …
→
Posted by Elaine B
from Los Angeles, CA
on February 18, 2013
The mattress was great when we bought it, but has completely lost all support with 3 years of regular use. Ridiculous that such an expensive product doesn't last longer. Would NOT buy again !
→
Posted by Katharine J
from Washington, NC
on June 10, 2012
I bought this king sized mattress set originally in spring of 2007. It felt *great* in the showroom, and took a lot to convince me- as it was the most expensive one there. I believe in 'you get what you pay for', so I ponied up the $1500.00. It took …
→
Posted by Tricia
from Wellsboro, PA
on December 2, 2016
We purchase this bed 14 months ago. At first it felt like we were sleeping in a pillow of clouds. This was our first plush, previous firm mattresses lasted well for us but didn't seem to help with back and body pain, so we chose to try a plush/pillow top …
→
Posted by Michelle G
from Los Angeles, CA
on June 21, 2012
In May 2010, we bought a brand new Summerhill and Bishop "Norland" plush firm bed. It's not named the "Norland" anymore, it's called something else now. It was one of the medium end ones -- about $1700 for a Cal king. Keep in mind, this was only two years ago, …
→
Posted by Major S
on June 30, 2012
At first I was comfortable and happy with this bed. But over time the mattress began to develop sags in the middle or wherever I lay. And consequently, since I'm sleeping on a hammock now, my back started killing. Because it's a 'plush cover' mattress, it can't be flipped either. …
→
Posted by Tina R
from Noblesville, IN
on June 30, 2012
Do not waste money on it. Was soft and nice in beginning but now you can clearly see why it was a cheaper mattress. It has a visible bulge at end. Springs went bad. The "pillow top" which initially was said by dealer as the best in store, has gone …
→
Posted by Andrea F
from Miami, FL
on July 15, 2012
When we first rec'd this mattress, it was like a dream come true! We couldn't believe how wonderful it was then after about 7-9months we started sinking- literally! . If we sleep longer than 5hrs tops we both will wake up to aching lower back pain. We too, like most …
→
Posted by Suzanne M
from Dover, NH
on April 11, 2012
....everybody's happy. Our Saatva mattress is a dream come true. From the very first, we were in love with the comfort. My husband had started sleeping in his TV chair and nap rather than go to bed. Once we got our Saatva Mattress, he was in bed and asleep...for 8 …
→
Posted by J M
from Tooele, UT
on August 31, 2012
This is my second Serta in 2 years. The first was their Latex Pure Response Energizing King size. After one year they warrantied it and I was convinced to upgrade to the Entrancement. Again after 18 months the body impressions are deeper than expected. I am again left to hope …
→
Posted by Eric G
from Houston, TX
on September 2, 2012
After five years, there are two distinct -- and growing -- "hollows" where my wife and I sleep. And we are not giants -- 180 and 140 pounds. Disappointing. Good latex construction is NOT supposed to do this. We are contacting Sealy to complain and see what remedy our 20-year …
→
Posted by Lesley A
from Norman, OK
on September 2, 2012
The bed felt great for about one year. Then you could start to see the body impression dips on both sides. Still under warranty, Sealy (from Evan's) said the dips weren't deep enough. Then when the dips got deeper they found a small spot on the cover which invalidates the …
→
Posted by Lori R
from Coaldale, PA
on September 18, 2012
Serta iComfort Prodigy mattress set was purchased for my husband (175 lbs) and myslef (120 lbs). The mattress seems very well made and was soooo supportive and comfortable for the first month, but then... in the 5th week we started sinking (like a hammock as another reviewer put it). When …
→
Posted by Ronald G
from Aiken, SC
on September 15, 2012
I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it …
→
Posted by Samantha M
from Herington, KS
on August 16, 2012
We bought this mattress set back in 2008 when it first came out. We had looked through several stores before buying, and finally decided on this one. For $1800 and with a 15 year warranty we thought we were choosing well. We were wrong. We have had the set for …
→
Posted by Jen L
from Paragould, AR
on September 18, 2012
When we bought this mattress set it was supposed to have a 30 yr war. and we were told that the full war. was good for 5 yrs then it would be prorated. We have had this bed for a little less then 4 yrs and in the middle it …
→
Posted by Daniel P
from Longmont, CO
on March 10, 2013
Great mattress until it starting getting huge indentions where my wife and I sleep at night. We rotated this mattress every month and now that we have had it for almost 3 years the mattress is very worn in where we sleep. It is a king size but now only …
→
Posted by Roger H
from Astoria, NY
on December 21, 2010
This soft sided mattress is made extremely poorly and is not durable. The manufacturer won't uphold their own warranty. They are unwilling to do anything about the poor workmanship or quality of their product and stand by their retailer. Don't buy garbage from these thieves unless you want to replace …
→
Posted by Dan E
from Minneapolis, MN
on June 9, 2011
after less then 5 yrs normal use by a single male one of the air mattresses is leaking- when i contacted the warranty dept they said i had to have a receipt- i received the bed as a gift and do not have access to a receipt- they then said …
→
Posted by Kevin R
from Ontario, NY
on May 6, 2011
We've had this mattress for 2.5 years and are very disappointed with it's durability and support. I'm 6ft 190 lbs and my wife is 5'8' ~ 150 lbs. At first we loved the mattress but over time the foam support broke down. Both sides of our king size mattress sag …
→
Posted by Joe W
from Cumming, GA
on August 2, 2011
I am a single 150 lb guy who used this mattress for less than a year before it started "sinking in" into the middle. I purchased the mattress and box spring together and my bed frame supports from the middle and the mattress still has failed. Unfortunately, I sleep on …
→
Posted by Sharon L
from Asheville, NC
on February 2, 2012
Was confortable early on, but eventually foam looses memory and does not come back. Feels like you are sleeping in a hole. Hurt my our back, had to replace after 5 yrs. States lifetime gaurantee, but very hard to collect. Did recommond to others early on, now I would not …
→
Posted by Rhett R
from Atlanta, GA
on January 7, 2012
My in-laws purchased this as a Christmas gift. However, my wife and I did extensive shopping around before making a decision. We found Ashley to be the best value..... hands down. Really nothing out there compares to the price.
→
Posted by Rose P
from Raymond, CA
on March 31, 2012
We had this mattress 2 year when we justs couldn't take it one more night. So I called Mark Blake owner of Matterss Store in Merced and Atwater Ca. He listened to the problem and said they would replace it. That was Great we thought our problem was solved. They …
→
Posted by Lynn S
from Napa, CA
on September 18, 2012
After 3 years of sleeping on a $300 futon, I thought I'd save & invest in a good quality mattress. After searching at several stores for "green" mattresses, I found the Natura Serene and purchased one. At first, I really liked the mattress - it was very comfortable. But during …
→
Posted by Judy C
from Littleton, CO
on February 22, 2013
We purchased our Temper-Pedic one week ago and I am absolutely loving it. I was expecting an adjustment period because that is what you would expect but the first night was wonderful, I felt like I was sleeping on clouds. I woke up with no back and shoulder pains I …
→
Posted by Judi S
from Henrietta, NY
on April 5, 2013
the first 2 years it was comfortable - we had the previous mattress over 15 years so it was great. Now as my husband says it is like sleeping in a taco... it is okay if there is only one of us in bed, but when he is in bed …
→
Posted by Melissa B
from Elbert, CO
on April 8, 2013
When we first purchased the bed from QVC (for around $1000) we were very excited, I will say that we slept great on it for about one year. But for that amount of money, I really expected this bed to last at least 6 years, the Sealy mattress set that …
→
Posted by Sharon J
from Wantagh, NY
on April 12, 2013
This mattress was great...at first. Now, less than 2 years later after paying nearly $2,000 the feel of it is terrible. It is very mushy and not at all like it used to be. My daughter has fibromyalgia so she likes a softer mattress, but now she is soooo uncomfortable …
→
Posted by Joyce C
from Whittier, CA
on April 14, 2013
Initially this mattress was quite comfortable. Now, just about two years later it is sagging in the middle and lumpy on the edges. Never had back pains on mattresses owned for 10-20 years. Now sleeping is very uncomfortable. When I complained to Ortho from whom this was purchased got NO …
→
Posted by Kathleen S
from Fallbrook, CA
on April 17, 2013
Having purchased this mattress for medical reasons, I wish I had bought a real tempurpedic. The bed lost it's comfort and quality within 8 weeks of delivery. The surface was also "HOT" until it was winter outside.Sealy won't honor warranty on a defective bed and now the bed is triggering …
→
Posted by R A
from Heuvelton, NY
on April 22, 2013
Does not hold up, has deep sagging (3 inches) where you lay after a few months, even when turned every month. Looks like an old sagging mattress when the bed is made, very embarrassing.
→
Posted by Roberta P
from Rochester, MI
on April 29, 2013
When I tried the bed in the store I had never felt anything so comfortable. From the very first night and ever night I had it, I slept better than I ever have. Then I found some small holes in the top and side,,,no big deal I just thought they …
→
Posted by Allison M
from Alexandria, VA
on May 10, 2013
I bought this bed in Feb 2012 from Creative Classics in Alexandria, Virginia and was initially impressed, but now after only a little over a year it sags in the middle. I feel like I am climbing out of a hole every time I get out of bed. My back …
→
Posted by Mike D
from New Braunfels, TX
on May 29, 2013
I purchased a Serta, iComfort Genius, King Mattress and foundation on November 20, 2012. After four months the foam is soft, saggy and offers no support. Mattress Firm sells this bed as a firm bed which it was for a few months. I filed and paid $25.00 for an inspection,a …
→
Posted by Tiffany M
from Fountain Valley, CA
on June 6, 2013
This bed does not support, and I only weigh 130. It's not like I weigh that much excuse the sagging in this bed. It settles in so low after only a year. I was only 28 when I found out about the scoliosis and was told that it could be …
→
Posted by Tim D
from Austin, TX
on June 9, 2013
We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the …
→
Posted by Andrew J
from Toronto, ON
on June 16, 2013
The foam elements shifted resulting in very poor support on the edges. As a result the mattress tends to constantly try to roll you out of bed.
→
Posted by Janet N
from Dartmouth, NS
on June 18, 2013
Owned this mattress for only 3 years, after paying over $800.00 for it on sale, and recently every time one of us rolls over, the mattress crunches like crisp lettuce and is loud enough to wake each other up. Since neither of us are overweight we know this is not …
→
Posted by Tom S
from Council Bluffs, IA
on June 20, 2013
When I purchased the bed I was in heaven now I am sinking into hell.I bought the mattress in April of 2012, now a little over a year later I can't find a firm spot on the bed . I sometimes sleep crossways in the bed seeking support . Complained …
→
Posted by Scott B
from Edmonds, WA
on July 15, 2015
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want …
→
Posted by Jon B
from Webster, NY
on July 2, 2013
We bought the iComfort Insight because of the claims that it will sleep cooler than other memory foam mattresses. It was fine during the fall and winter when we bought it, but as soon as summer came. We found that it slept much warmer than are conventional mattress did. As …
→
Posted by J W
from Dryden, ON
on July 15, 2013
I thought we had done our research. I thought this mattress would be a good bed for a long time. I started to feel the impression, the sagging, after only 6 months. It is about a year since we purchased the bed. I weigh no more than 130 lbs!! It …
→
Posted by Anne S
from New Hartford, NY
on July 24, 2013
My hubby likes very soft mattresses and I like firm. This mattress (when we first got it) was PERFECT. It gave him the feeling of plush and me the feeling of support. 18 months later I was at Joe Tahan's Furniture asking about warranty information because even my hubby now …
→
Posted by Tanya F
from Los Angeles, CA
on August 6, 2013
When I bought this mattress it was great! Now 1 year later my hips hurt when i sleep on my side and my back hurts when I sleep on my back. It stays in the position and doesn't form back like MEMORY Foam should. I cannot get in touch with …
→
Posted by Deb P
on August 8, 2013
This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep …
→
Posted by Carole C
from District Heights, MD
on August 30, 2013
12 days after purchasing this bed, I had it exchanged (during store warranty period) as the bed was actually trying to swallow me. I could lay on the bed and eventually, I sunk in so low, I couldn't turn over without reaching for the edge or my headboard frame and …
→
Posted by Hugh P
from Port Sydney, ON
on September 20, 2013
We purchased this mattress with the expectation that it would last -- paid top dollar, and from a "respected" manufacturer. The mattress was great for the first year or so then it went down hill. The manufactures method of measuring sag is flawed and is only intended to provide them …
→
Posted by Jeff B
from Millbrook, ON
on October 10, 2013
We purchased this new mattress/box spring set as our old King foam set from Sears was 30 years old. The Sears set was perfect and the only reason we purchased the new set was because the old set was well, 30 years old. This new Oracle set is now 1 …
→
Posted by Lin M
from San Mateo, CA
on October 18, 2013
we got a queen sized plush mattress at Macy's. Was told it was one of their best Simmons mattress. It felt great for the first 3 years. Then the padding on the mattress compressed enough that created deep enough body depressions that it started to give us back and neck …
→
Posted by Lynne T
from Atlanta, GA
on October 23, 2013
This is the second Symbol mattress I have had. The second one being a replacement after the first one started dipping in the middle. The first one I had for 3 months. Keep in mind I worked out of town and was only home 3 nights a week, so the …
→
Posted by Nikki W
from Fort Lauderdale, FL
on November 4, 2013
We bought the original bed in July 2013. The initial comfort was awesome! I like more plush, my husband enjoys more firm. We were both happy with this bed in the beginning. One side of the bed seemed weird at first in a corner like would crunch in...eventually the whole …
→
Posted by Paul R
from Irving, TX
on November 10, 2013
About 16 months ago, my wife and I bought a mattress and box "spring" set at MattressFirm (n Austin, TX) which ran us close to $700. That was a negotiated price where I was able to get $100 - $150 off. A month into ownership, it started to creek like …
→
Posted by Len C
from Rochester, NY
on November 15, 2013
This bed has a combination of comfort and support, a plush pillow top with a firm matress underneath. It seems to be a very durable bed also.
→
Posted by Douglas M
from Potwin, KS
on December 2, 2013
Mattress is falling apart and sagging after 3 months and box spring is just as bad for $700 should be a lot better. I guess we will see about Simmons warranty and how good they stand behind it.
→
Posted by Linda &
from Barrie, ON
on December 20, 2013
Purchased at the Brick. Highly suggested from sales. rep. for me for my fibromyalgia. I went away from the coil mattress thinking there may be breakdown with coils lifting up through the foam. She geared me to all foam. Told me it will conform and give me much more pain …
→
Posted by James C
from Mullica Hill, NJ
on January 2, 2014
Paid $1200 on-line for this mattress, box spring set. Thought that was a good deal considering the $3000 price at Macy's. What a waste of money! Both sides of the bed have huge dips where the springs probably collapsed. So, we're getting a new memory foam mattress today because of …
→
Posted by Cindy F
from Katy, TX
on January 4, 2014
Just bought this bed last night, woke up and rolled over and literally rolled down to my husband, it was at least a four inch difference in our side of the mattress, so I thought well maybe his side was set on soft. Not the case his side was set …
→
Posted by Karen S
from Aurora, ON
on January 7, 2014
I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a …
→
Posted by Christopher J
from Greenwood, MO
on January 10, 2014
When we first tried our mattress in the store it was incredible. For the first six months it was great. About that time we noticed something changing and tried rotating the bed 180 degrees. That worked for about six more months. We tried rotating it back, but the support was …
→
Posted by Matthew W
from Tyrone, GA
on January 13, 2014
Haverty's has already replaced it twice (we're on our third mattress) and they're about to replace it again. Thankfully this model has been discontinued at Haverty's.
→
Posted by Sue M
from Tonawanda, NY
on January 19, 2014
After 3 years, we have to go buy a new mattress. It is so uncomfortable, we cannot even stand it anymore. Huge "puff" of fabric towards the top middle, and sagging horribly in the middle. Our backs are killing us.
→
Posted by Anna G
on January 26, 2014
After owning this product for a number of years, I had to take pain pills daily due to the constant pain in neck, back, head, and jaw (yes jaw!). I wake up repeatedly to numbness in the shoulder and arms. There are no support at all. Try to buy memory …
→
Posted by Lin E
from Knob Noster, MO
on January 29, 2014
This is a very attractive soft top mattress that has had no complaints in the guest room. This mattress provides superior support and comfort at a reasonable price.
→
Posted by Rachel
from Eagle River, AK
on February 21, 2014
I bought the Englander KIOS bed because it felt great in the showroom. After 7 days and $1100 price, the mattress developed divots and sagging where my lower back and feet rest. I called the store. They told me that unless the holes were two inches, the warranty doesn't apply. …
→
Posted by Terry
from Monroeville, PA
on March 12, 2014
I had this mattress set for less that two weeks and it started sagging. By week four it had sagged by two and a half inches. I was really hoping this mattress set would be great for me. It has been a nightmare. I had to spend another $500 plus …
→
Posted by Susan P
from Chesapeake, VA
on March 16, 2014
Our Warranty was LT ("For as long as Kingsdown product is owned by original purchaser") At the time it was bought it was excellent but it started sagging across the middle. We called Levins Brass Beds where we purchasd it and an independent person was sent by Kingsdown. He measured …
→
Posted by Michelle
from Riverview, MI
on March 25, 2014
We have owned this bed for 4 years and it appears that it has reached its life expectancy. When you get up out of bed the impression of your body stays there, it used to pop back, but not anymore. I spend most of the night trying to climb out …
→
Posted by Lon
from Shreveport, LA
on April 2, 2014
The reviews led us to hope for a quality, comfortable, reasonably priced mattress without the salesperson blather. Initial quality was very good. Comfortable, apparently well made unit. Delivery was messed up/damage but customer service $adjusted for us. Unfortunately the body depressions grew rapidly and became uncomfortable. We come in at …
→
Posted by Mel
on April 16, 2014
We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock …
→
Posted by Nicola
from Grass Valley, CA
on April 24, 2014
We have had our e-gel/ cool gel tech queen size memory foam bed for 18 months now. Deeply disappointed. First 10 months were bliss. Now the mattress sags. Yes we turn it every month. For the almost $1200 that we paid for it, I am bitterly disappointed in it's lack …
→
Posted by Linda
from Kittanning, PA
on May 3, 2014
only 6 months old and both of us have a 2 inch spot sunk in where we lay. can not return as bought at a going out of business sale
→
Posted by Doug
from Cleveland, OH
on May 8, 2014
Been looking for a mattress for a long time didn't like pushy sales people that wont leave you alone. Buying a Casper I wasn't able to try it first but trusted they would take it back. It shipped in no time. Wish I had taken a video of opening it! …
→
Posted by Karen T
from Fords, NJ
on May 12, 2014
My husband and I purchased the Rhapsody Breeze and RhapsodyBed (2 twin xl's) with Ergo Premier bases on clearance at a major retailer (SUPER CLEAN floor models), about a week ago. I took the Rhap Breeze and my DH took the RhapBed. I'm only 94 lbs. and I felt like …
→
Posted by Joe
from Markham, ON
on May 22, 2014
Had the mattress for about 3 years now. Coming from a spring mattress, the initial feeling was very comfortable and provided very good support. Did have slight gassing (odor) but that went away within a week. After about a year though, the firmness started to deteriorate. My side of the …
→
Posted by B
from Fairfax, VA
on June 3, 2014
This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the …
→
Posted by F
from Stanwood, MI
on June 20, 2014
When new, this was a great bed. After four years, it has lost the support that made it comfortable. The store we purchased it at sent us a warranty check sheet. The sheet explains that the mattress must sag a measured amount before they will repair or replace the mattress. …
→
Posted by Katherine
from Hendersonville, TN
on January 1, 2017
We owned a Restonic mattress for years and were very satisfied. We bought this one when it came time to replace our last mattress....if only we had stuck with Restonic! This mattress feels comfortable initially, but has no give at all....we wake up several times a night with arms and …
→
Posted by J M
from Georgetown, TX
on July 2, 2013
Then the seams came apart and the springs snapped. We couldn't afford another new mattress so for 5 years i spent in pain. When I moved out of the bed after tossing every 2 minutes I had enough. No pillow could help me. If it wasn't for the springs going …
→
Posted by Cecily G
from Fountain Valley, CA
on August 15, 2013
Dormeo does not stand behind its product, and they don't care about their customers. My husband and I purchased an Octaspring in April of 2013. Just after the 90-day warranty ran out, my husband and I started waking up with backaches. Thanks, Murphy's Law! We went back to Sit 'n …
→
Posted by Celia
from Louisville, KY
on July 6, 2014
Mark, the store manager, was patient and helpful as we looked for a guest bedroom mattress. He listened to our concerns and offered options - even suggested some parameters for consideration. Felt he was looking to fill our needs, including financial considerations.
→
Posted by Mary-Allegra F
from San Diego, CA
on July 9, 2014
We purchased a sleep number bed over 9 years ago and loved it! The , a year or so ago, we found mold inside. Apparently, there was a recall. We were never informed. The company sent out a brand new bed (after our newborn co-slept with us for nearly 3 …
→
Posted by Keith T
from Warren, MI
on August 21, 2014
Bed lack Back support,way to soft to be a firm mattress,Sad thing is I won this mattress in the Dream Team Contest and was really excited,So I threw my old bed out (Beauty Rest) anticipating this was going to be so much better but to my surprise its not.I know …
→
Posted by Mike B
from Jacksonville, FL
on January 24, 2015
We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler …
→
Posted by Wendy
from Kennesaw, GA
on January 1, 2017
We've had this mattress almost 4 years. It was fine for about 6 months, but then started sagging where we sleep. We submitted a warranty claim (you actually have to PAY for someone to come out and measure the indentions in your mattress to see if it qualifies. We were …
→
Posted by Sharon K
from Detroit, MI
on July 29, 2014
Before purchasing my new mattress I felt that my arthritis had spread all over my body. Now I realize what a good mattress can do. I no longer have back or leg pain.
→
Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
→
Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
→
Posted by Randy R
from Taylor, MI
on August 5, 2014
Doesn't fit my back. It felt alright in the store compared to the one I had. I doesn't feel overly hard, but it doesn't seem to let my butt sink in far enough to totally support my back.
→
Posted by Jerry A
from Clinton Township, MI
on August 6, 2014
I have another, king size tempur-pedic, also purchased firm. it has become soft over time, but the warranty only kicks in if the mattress develops a 3/4 inch or more sag, and acording to the warranty, there is no help if it just gets soft. This new twin size got …
→
Posted by Wayne
from Greer, SC
on September 20, 2018
We bought this mattress because our sales person spoke so highly of it. It slept good for a few months. Then we began to have this roll off the side feeling. We have had the dealer look at it on 2 occasions with absolutely no follow up after they leave. …
→
Posted by Jesse
from Smithtown, NY
on December 15, 2014
I've been sleeping on firm spring beds for many years for the back support, this bed is so comfortable - soft and plush yet super supportive as well. Have had the best sleep in years since we got this bed. Seems very well made, and i feel the price is …
→
Posted by Don
from West Palm Beach, FL
on February 2, 2015
When we contacted Saatva for information, we spoke to Ed Brians, Ed was so helpful with his recommendations of following items... Queen size Saatva Luxury Firm Flagship Mattress, Queen size Foundation, Queen size Frame, Delivery and Set Up. We were most impressed by the lengthily time he took to ask …
→
Posted by Ken R
from Wyandotte, MI
on September 18, 2014
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, …
→
Posted by Catmom
from Ramsey, NJ
on September 18, 2014
I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a …
→
Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
→
Posted by John P
from Birmingham, MI
on September 16, 2014
The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
→
Posted by Sernja
from Raleigh, NC
on March 1, 2017
Purchased around 2006 when it first was offered as alternative to spring mattresses. It's 2017 and the foam has soft places that no longer support. SpringFree was a great choice at the time, but it's life span is over. I think this is true for all foam mattresses. Ten years …
→
Posted by Elsy D
from Detroit, MI
on September 21, 2014
Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.
→
Posted by Krista
from Dallas, GA
on October 18, 2014
These guys are the REAL DEAL., and made in America. From excellent customer service, delivery in less than 18 days (in fact, 11), mattress quality, comfort, and price is fantastic! I threw away a 5 month old serta with a lump all the way down the middle and 5 months …
→
Posted by Tyrone
from Compton, CA
on October 30, 2014
We have 4 other Diamond mattresses that we have been very pleased with so it was only natural that we went looking specifically for a Diamond mattress. After the third night it began to sag. We went back to the store where we bought it and they contacted Diamond for …
→
Posted by Donna
from Checotah, OK
on November 4, 2014
Every night when I get into bed I ask my husband if I ever told him how much I love this bed. He says the same thing This is the model BLAZE-5550. I feel like I died and went to heaven.
→
Posted by Teresa
from Kewanna, IN
on February 8, 2017
We purchased our first comfortpedic and within two years the sides sagged. The retailer exchanged it free of charge. Now it's been two years and we are asking for a replacement again. Within a year the mattress started to leave deep inpressions where we sleep. I wake up in pain …
→
Posted by Joe
from Sugar Land, TX
on February 6, 2015
Maybe lots of people buy a mattress online.. I did it because I'm lazy and the product looked cool... but I did question not going to a store... The bed is awesome and I didn't have to deal with a ***** salesman!! Hows that for a review
→
Posted by Cathie
from Sykesville, MD
on February 12, 2015
Customer Service accurately assessed my need for the appropriate topper firmness. What a wonderful product made in the USA.
→
Posted by Donna
from Sylvania, OH
on February 16, 2015
Bought the bed 10 months ago and it already has a sag that is almost 3 inches and in some areas it is even worse. Took some time to have the complaint reviewed but it was approved...That was a MONTH ago and I'm still waiting for a new mattress. I'm …
→
Posted by Michael
on February 24, 2015
My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds …
→
Posted by Sharyl
from Clemson, SC
on February 10, 2015
My bed is not box spring so sagging occurs at the end of the bed. It's very uncomfortable for two people sleeping on it but then again I have a full size. The sagging in the middle is fine with one person but sharing makes avoiding the middle very difficult. …
→
Posted by Lynne
from Methuen, MA
on February 26, 2015
1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on …
→
Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
→
Posted by Jennifer B
from Grand Prairie, TX
on November 23, 2014
This mattress is exactly what the salesman said it is. I actually like it better than my last S&F. Golden makes a great mattress!
→
Posted by Barb
from Trenton, MI
on December 5, 2014
King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than …
→
Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
→
Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
→
Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
→
Posted by Sandra
on February 16, 2017
I tried the cool memory foam mattress, Great except after 2 mo of using it I began a sever allergy to it, Appears there are a lot of different chemicals in these foams. My dog even had two seizures which she never had before, can't confirm the mattress did it, …
→
Posted by Glenn
from Muskogee, OK
on February 26, 2015
Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress!
→
Posted by Amber
from Englewood, CO
on March 6, 2017
We bought this mattress 3 years ago and I'm very unhappy with the bed. I wasn't very satisfied right away, but I thought that my body would adjust to a foam mattress eventually. I should have returned the bed right away. When I first got the mattress, my hips would …
→
Posted by Gary
from Winter Haven, FL
on March 28, 2019
Initial comfort is great. Relieved a lot of back and foot pain. About 2 years in now and it is starting to feel a bit like my old mattress.
→
Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
→
Posted by Shawnda
from Canton, OH
on March 6, 2017
When I first got the mattress, I slept well, but it didn't seem to last as long as the pillowtop innerspring mattress we had before.
→
Posted by Erica
from Carson, CA
on March 26, 2015
This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing …
→
Posted by J H
from San Diego, CA
on May 3, 2012
Overall my husband and I are pleased with the mattress however it is a lot harder than the one in the store. We were assured that it would soften up, but it has been three months and has hardly changed. I would also agree with the other reviewer that when …
→
Posted by Chris
from Truckee, CA
on April 13, 2015
When this mattress popped up on Groupon we were initially hesitant, because we couldn't find any reviews on the internet. We eventually took a chance because of the price, the memory foam, and the fact that it's made with natural materials. I suffer from allergies and woke up most mornings …
→
Posted by Sharon
from Federal Way, WA
on August 5, 2015
Starts to sag in less than a year and being a that it's a plush bed it's hard to see the sagging but you can definitely feel it. Horrible bed if you plan to keep it over a year, LOL, and terrible for price since it doesn't last a year.
→
Posted by Rick
from Lakefield, ON
on March 4, 2017
Great matress as far as comfort goes. After a few years the sides lost support and began to sag.
→
Posted by Nick
from Bellaire, OH
on August 27, 2015
My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two …
→
Posted by Luis A
from Garfield, NJ
on August 17, 2015
the bed after 13 -15 months started to go flat on one side I called customer service they send a tech and tech claims nothing wrong with the bed but it is defected suppose to have warranty but I guess they just don't want to fix my problem one of …
→
Posted by Mary D
from Perry, GA
on September 1, 2015
The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and …
→
Posted by Mir N
from Brookline, MA
on December 8, 2016
With fibromyalgia and joint problems, I need a very plush mattress to avoid pressure points but I still need good enough support to provide proper alignment. I was very hopeful about this mattress and for the first few years it performed very well. Got it in January 2010. I wish …
→
Posted by Janice S
from Dacula, GA
on September 15, 2015
Really like the feel and comfort. I do feel like I roll to the center when my spouse is next to me. Wish there was more firmness in the middle. We are small people, so there is no weight issues. I usually hug the edge because it's firmer and more …
→
Posted by Mitch T
from Yelm, WA
on February 7, 2019
This mattress was great when new but within a year started to show body shapes for both my wife and I. I'm 220 lbs and she is 160. Rotated the mattress when we change the clocks for DLS as recommended by the salesmen. In the last 5 months or so …
→
Posted by Tom
from Oakhurst, NJ
on September 23, 2015
This was a big improvement over our last mattress. Very comfortable and good shopping experience. I'll never buy a mattress in a brick and mortar store again!
→
Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
→
Posted by Weelsby
from Lonedell, MO
on October 16, 2017
I bought the Responda Flex 5105 Queen Size. It has been the best mattress ever for me. I thank my sales person for taking the time to show me the mattresses in her store and the features. She helped me find the perfect mattress. Comfortable, cool and GREAT><
→
Posted by Cindy
from Holland, MA
on December 10, 2016
Really comfortable at first, but after less than five years there were two impressions that made rolling over difficult. The euro-top lost all softness. Slightly better when rotated. Mattress looks like new except for the two impressions. After ten years with our last mattress, it was still like new. Bought …
→
Posted by Amanda
from Madison, MS
on July 2, 2017
We have only had this mattress 2yr and are already looking for new. The "normal breaking in" that is not covered by warranty includes body impressions (giant holes) that are 4 inches deep in some places. It's heavy when trying to change sheets, hot, and was only comfortable for about …
→
Posted by Andrew
from Mesa, AZ
on May 5, 2017
I easily paid ten times the cost of this mattress trying to find back pain relief from herniated disks. The doctors wanted to do surgery everyone had a different solution that did not work and I knew that the mattress that I was sleeping at the time definitely was not …
→
Posted by Tommie
from Elkin, NC
on July 30, 2017
I purchased a Spring Air mattress about 5 years ago and it has been replaced 3 times already. It starts out feeling great but as time goes on, it starts to sag and you feel like you are sleeping in a hole. I am 5 feet tall and weigh 130 …
→
Posted by Kathie
from Charlotte, NC
on September 28, 2017
Great in the beginning now it has deep dips on each side making it uncomfortable. Trying to get to the middle is like rolling up a hill. I liked the mattress in the beginning but it causes back and hip pan now.
→
Posted by Clint M
from Denver, CO
on March 15, 2018
Very satisfied with my first 9+ months of sleep on my Alexander Hybrid bed. It is the perfect firmness for me, a nice balance of softness and support. I have it on a 'Nomad Plus' bed frame/foundation, a solid wood base with slats spaced 3" inches apart and no box …
→
Posted by Victoria R
from Austin, TX
on June 20, 2018
With the edges sagging they said there has to be an inch dip which is not visible But felt. It also makes us very hot.
→
Posted by Walt
from Tucson, AZ
on December 11, 2016
I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
→
Posted by Mark
from Waco, TX
on September 28, 2017
The first six months I had this mattress, I thought it was the best mattress I'd ever purchased! However it slowly started sinking in the middle and exactly after 11 months the entire middle sunk in about 5 inches. The warranty is an absolute joke. They require you to mail …
→
Posted by Jeffery
from Birmingham, AL
on May 25, 2017
This set had been purchased by my family originally and immediately replaced due to comfort. It was stored in a climate controlled environment. I decided to try it in lieu of mattress shopping. I have had now only a short time but I have found it to be really comfortable. …
→
Posted by Tracy
on September 4, 2017
This was the only mattress I've ever tested in a showroom that the minute I laid on it, every muscle relaxed and I was instantly sleepy. Receiving my brand new one was no different. They're wasn't any breaking in period, it was amazing from the first night. It's extremely expensive …
→
Posted by Mildred
from Sonoma, CA
on March 18, 2018
For the first 3 years we loved this bed. It was supportive but soft and very comfortable. But the bed has developed deep impressions of our bodies. We are not over weight and have turned the mattress around. I wake up now in the 4th year with backache every morning. …
→
Posted by Karen Q
from Tarpon Springs, FL
on May 25, 2018
When we first got this mattress we were coming off an adjustable air bladder bed that we could not get support from and tired of the crack in the middle ....The Alexander was heaven. The mattress slept good, no odd smells, felt supportive and definately provided us a better nights …
→
Posted by Ellen J
from Seattle, WA
on May 25, 2018
This is the best mattress! Better than my previous Tempurpedic Cloud. Its been a perfect mattress from day one. No break-in period!
→
Posted by Kiko
from Mount Vernon, NY
on May 25, 2018
Mattress felt great in showroom, lasted about 6 months. Total loss of side support, it has huge dip to one side. Kingsdown refused to honor warranty due to bedframe used - which was recommended by their retailer Sleepy's. Beware, this product is overpriced garbage, will never buy anything from Kingsdown.
→
Posted by Josh
from Watervliet, MI
on September 4, 2018
Really we loved this mattress. Problem is that it started sagging. We argued about how long we'd owned it. 7 years? 10 years? Either way we thought short enough to be disappointed, long enough to not feel too bad. But then I found the manufacture tag and realized we'd owned …
→
Posted by Kattie
from Martinsburg, WV
on April 3, 2017
I'm the princess and the pea character. I loved the mattress for almost 2 years. After that, there has been a sink hole in the center of the mattress. It is slightly noticeable to look at. My partner and I sink toward the center at night. Neither of us get …
→
Posted by Pam
from Belfast, ME
on September 29, 2017
While still relatively comfortable, I need to replace after just 8 years due to body impression / dents. I’m 5’8” and 120 lbs and turn the mattress frequently. Disappointed as I really loved it when first purchased. Would prefer to have a mattress with straps to make turning and flipping …
→
Posted by Joe
from Deer Valley, SK
on May 28, 2018
After having our previous bed for a number of years. It was time for a replacement. After researching and trying a number of beds. We determined that we would like a memory foam mattress. The biggest thing that deterred that was the prices. Why does a piece of foam cost …
→
Posted by Tonua
from Georgetown, KY
on July 6, 2018
When we first got this bed, we loved it. It was definitely better than our previous bed, and my husband slept without back pain for the first time in a long time. We got it for his back pain, and it was definitely an improvement for him. I prefer a …
→
Posted by Lana
from Orange Park, FL
on May 26, 2017
So happy with my Luxury Bliss mattress. Sleeping comfortably every single night since I received it. Cushioned support & truly amazing comfort! Thanks to my sister for recommending it to me.
→
Posted by shazzer
from Macomb, MI
on April 5, 2019
We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started …
→
Posted by Enrique
from Seabrook, TX
on April 10, 2019
I had this Purple Mattress for about 9 months now and the first 6 months its was heaven, super comfortable, amazing but after the 6 or 7 month I start it to get up with back pain and sore neck to the point that I couldn’t even walk because of …
→
Posted by Jill
from Fort Collins, CO
on April 20, 2019
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
→
Posted by Joe
from Arlington, TN
on October 8, 2015
After having our bed for approximately 2 years it began to sag in the middle. My wife and I would literally be rolling toward the center of the bed. We called the store where we purchased the bed and they had someone come out and measure the "sagging"- they replaced …
→
Posted by Dee
from Kaufman, TX
on October 29, 2016
It was great when BRAND new. But after a few months, the support basically disintegrated and we slept with a gigantic hole in the middle of the bed! I have constant pain from trying to keep from "falling into the hole!" My husband, who sleeps on his stomach has terrible …
→
Posted by Rick
from Medford, NJ
on August 7, 2017
This matress was great the first year that we had it. Over the course of the second year a pit has developed in the middle of the bed to th epoint where we have to grab the edge of the mattress to pull ourselves out of bed in the morning. …
→
Posted by Madeleyne
from San Diego, CA
on October 1, 2017
I got this mattress about 2 years ago. When I first got it it was great, now it's so crappy, I can feel the springs, and sometimes I hear like stuff is breaking inside. The mattress feels so lumpy now (when I first got it it had some firmness to …
→
Posted by Dennis
from Yulee, FL
on November 9, 2015
I purchased the Stockholm which is their value mattress. My husband loved it but I needed more support. I noticed that the Charleston was on clearance and decided to give it a try. My first complaint is that returning it should be easy but you must try to squash the …
→
Posted by Jamie
from Humble, TX
on October 1, 2017
We have only had the mattress for two days, but so far it is great. My husband thinks the gel foam is slightly too soft, but I think it with the coils underneath is just right. Memory foam is too soft for us, but the balance of spring and gel …
→
Posted by Melissa
from Dallas, TX
on February 17, 2019
This mattress was initially very comfortable, but over just 3 years it has deteriorated and feels like we are sinking into the head of the bed. The material hasn’t held up and my husband has back issues which are made worse by this. Also, it’s simply difficult to get OUT …
→
Posted by Marcia
from Palatine, IL
on February 3, 2018
I was excited that this mattress is made of plant based products rather than petroleum based. It was firm and very comfortable. After only a year, though, a hump had developed in the middle of the mattress. Very disappointed when I went on the website and learned this problem was …
→
Posted by Virginia
from Hernando, FL
on November 11, 2016
First year it was fine, but only after 18 months it is already sinking in at the edge of where I sleep. I had an inspector come and do a report on it and the report claims that it is normal wear and tear; really! ! !, This mattress is …
→
Posted by Jim
from Hermitage, TN
on November 14, 2016
Loved the mattress for a month or so but now it just pushes you into the sinkhole it has developed. Not comfortable at all. Only had it about 8 months and already looking for a now bed. Boo.
→
Posted by Peter
from Vancouver, BC
on April 24, 2017
I have owned this mattress for over three years; my wife and I are height weight proportional and in good shape. Took at least 6 months to break in and then seemed like a great bed. Unfortunately after that it continued to break in more and developed indentations and a …
→
Posted by Chris
from Gulfport, MS
on March 8, 2017
Have had the bed for two years and really can't tell it has been slept on. Feels the same now as when we got it. That I like!!
→
Posted by Thomas
from Skippack, PA
on June 10, 2017
Their warranty has got to be the worst in the industry. There is no understanding from them. They are in business for the money Not the consumer. Never buy a Kingsdown. If you do have problems, they are not there for you.
→
Posted by debbie
from Carthage, TN
on October 25, 2017
bought this mattress at sleep outfitters had a hard time finding a bed comfortable for my back. so on my last exchange I asked what would be the best for my back troubles they recommended that the dormeo or the tempur-pedic would be the best to buy. I had slept …
→
Posted by Dave
from Siloam Springs, AR
on October 9, 2017
for the price $1000.00, this mattress was equivalent to a Serta comfort 1 elite luxury firm mattress costing 2\3 more. at $3499.00. Time will tell how well it holds up. I am a 300 lb. man. and the mattress is in new like condition in 8 months, with no sagging …
→
Posted by Greg J
from Glendale, CA
on October 28, 2017
We changed mattresses recently after 9 yrs of sleeping on same mattress since we got married and researched plenty of mattresses online and settled on Puffy, probably one of the better decisions I’ve made in recent times. Love the mattress and I can fall asleep quite easily, which I had …
→
Posted by Catherine M
from Edmonds, WA
on March 30, 2018
Mattress was comfortable at first however prior to owning it a year it has impressions where both my husband and I sleep so there is a hump in the middle and indentations where we sleep so it wore the same as my last mattress only a little sooner and my …
→
Posted by Lauren W
from Lancaster, PA
on May 11, 2018
Initially we really liked the feel of this mattress but now that we've had it for 2 years we are really struggling. It hurts my neck and it sleeps hot. I've purchased a mattress topper and it has helped marginally but we definitely won't be buying this same one again.
→
Posted by MB
from Petaluma, CA
on January 16, 2018
We’ve purchased high end and low end with poor results. I hope this mattress stays as comfortable in the future as it is now.
→
Posted by Susan
from Palm Harbor, FL
on February 26, 2018
When I first got this mattress, I couldn't believe how fantastic I slept! Hardly moved at all and slept soundly. But it wore out too quickly. I rotated the mattress but wound up putting a topper on it after 7 years. But it was magical at the beginning.
→
Posted by Doris
from Edmonton, AB
on March 31, 2018
The Kingsdown Delmonico Firm has been a substandard mattress. While comfortable at first, body depressions form quickly. Despite turning the mattress with ever sheet change, it ended up being lumpy and uncomfortable within months. When we issued a complaint about it, a technician was sent out to measure the depth …
→
Posted by Larry P
from Allen, TX
on May 7, 2012
It's been about 2 months since we purchased our CMG Caress (King) from RTG. I do have to say after reading some of the negative reviews I was paranoid for the first month constantly asking my wife, "do you think it's sagging on my side", all the while I was …
→
Posted by Donna R
from Olmsted Falls, OH
on September 5, 2011
When this mattress was purchased in July of 2009 it was comfortable for about 6 months. We have now had it for two years (about a year and a half too long). Then we both started having back, shoulder, neck, hip and all over body pain.The is a poor quality …
→
Posted by Roger C
from Fort Meade, FL
on November 9, 2011
The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in …
→
Posted by Ron
from Bluffton, SC
on May 2, 2017
Considering the reputation and cost of the Kingsdown king mattress, I expected far more than it has delivered. Initially, it was comfortable, supportive, and I was pleased. But,within a year, it was starting to feel like it was sagging and breaking down. Plus, I am about 220 lbs. and my …
→
Posted by Peter
from Omaha, NE
on September 19, 2017
I bought this mattress as my first mattress out of college. It was great for the first 6 months to a year. However, after only owning it for 2 years, I had to replace it. It dips severely in the middle and I wake up with back pain every single …
→
Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
→
Posted by Kevin A
from Tempe, AZ
on January 27, 2016
I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out.
→
Posted by Brian
from Fort Wayne, IN
on February 6, 2016
My wife and I started out with a Dutch Craft memory foam mattress, after one month it had 3/4" impressions that didn't come pop back up even after a whole day of nothing on the mattress. Before we bought it the owner had told us they have an excellent warranty, …
→
Posted by Sylvia R
from Florence, MA
on February 7, 2016
For the first 5 years, this bed was everything I had hoped it would be: just right in the areas of warmth, softness/firmness, comfort... Great for side-sleeping and no discomfort on my hips or back. But, as mentioned, it began to sag in the middle after only 5 years. Sleeping …
→
Posted by David
from Santa Cruz, CA
on April 12, 2017
We bought this mattress because of the 25 year warranty they offered the first year the mattress was comfortable but then things started going bad first ones seam split then the one on the opposite side split. My wife started complaining about sore back and shoulders. I noticed her side …
→
Posted by Michael M
from Derby, NY
on February 5, 2013
My wife and I made our big just got Married purchase on bedroom set and this icomfort mattress. First 6 months were great! Soon developed a soft sink hole here we usually sleep. Rotating mattress helps for a week or so. We were totally suckered into buying this mattress! And …
→
Posted by Sally
from Colborne, ON
on February 24, 2018
It greatly helped joint pain whe. we first bought it but now the memory foam does not have the same comfort Sadly this is only a two year old mattress so heaitant to get it replaced to have the same issues.
→
Posted by Rebecca
from Hartwell, GA
on April 12, 2017
My mattress was wonderful at first. Lasted about a year, but now it has lost support in the center of the bed makings it less comfortable. Seems hotter too.
→
Posted by Ina T
from Pass Christian, MS
on February 10, 2016
We have felt very uncomfortable on this bed within the first month. We feel we are falling into a depression and constantly turning during the night to try and get comfortable. We wake up early and with aches and pains. We have followed the instructions on the warranty card to …
→
Posted by Sheryl
from Tampa, FL
on February 12, 2016
I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not …
→
Posted by Julie
from College Park, MD
on February 16, 2016
I got the medium firm California King Dromma mattress. It is very comfortable. It's not too firm as I've heard other memory foam mattress can be. I'm sleeping great on this mattress and I don't wake up any more when my husband turns over in the middle of the night, …
→
Posted by Mary
from Fort Lauderdale, FL
on April 18, 2016
This mattress through the first 2 months was great after that went down hill drastically . The support it gives is literally "0" after 3 months . The warranty was also no help stating I did not sink over 2 inches in any area , so claim denied . Will …
→
Posted by Bill
from Stillwater, OK
on May 1, 2016
Englander Indigo review. Pocketed springs with thick memory foam pillow top. I'm just shy of 3 years in and both sides of this mattress have had obvious body depressions for nearly a year already. We do rotate the mattress, but due to having pillow top memory foam on one side, …
→
Posted by Bonita
from Port Saint Lucie, FL
on June 26, 2016
When it was first delivered I slept like a baby but 6 months in the bed started to creak and Crack and with the noise from it then the neck and back soreness. Very disappointed with the money I invested in the furniture I purchased. Will not shop there ever …
→
Posted by Gregory D
from Floral Park, NY
on August 4, 2016
When i sleep alone i usually wake up pain free. If my partner sleeps in bed with me i wake up with tremendous back pain .
→
Posted by Nancy N
from San Carlos, CA
on August 5, 2016
The bed is super cozy and comfy, great for side-sleepers. The question is what happens when I roll onto my back: not sure whether my lower back is getting the support it needs. The jury is still out on this.
→
Posted by Chris
from Aurora, IL
on August 13, 2016
got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able …
→
Posted by Earl
from Abilene, TX
on August 20, 2016
Bought this mattress and the first 3 months it was good. Then it began to sag and is murder to sleep on. We have had it less than 2 years. Do Not Buy this mattress...!!!!
→
Posted by Ann S
from Hughes Springs, TX
on September 3, 2016
The first month was awesome and down hill from that point on. Huge body impressions now and actually intention started in the first month. So bad that it is very noticeable when bed is made or unmade. Wasted so much money but the company said IF they came out and …
→
Posted by Bob
from Calgary, AB
on September 5, 2016
Initially it was comfy and I didn't sleep too bad, but far from great. Mediocre at best. After about 3 months my sleep quality declined and has continued to do so for the approx 12 months I have owned it. It now has 2 very distinct depressions in it where …
→
Posted by Andy Z
from Arlington, TX
on September 10, 2016
A mattress should last longer than a year. I feel ripped off by this mattress
→
Posted by Rachel S
from Shawnee Mission, KS
on September 13, 2016
Love the mattress for the first few months, but I'm concerned about how long it will last. My husband and I have noticed we sink down much farther into the foam than we did the first few months (and we are not large people).
→
Posted by Laura S
from Boulder, CO
on September 15, 2016
This bed was great when I got it. It was a replacement for a defective one. After 2-3 months, though, it started to break down. Now the foam is compressed on the side where I usually sleep. It's MUCH different from the side I rarely sleep. I dutifully rotate the …
→
Posted by Raschell P
from Farmington, UT
on September 23, 2016
Started out loving this mattress but now wishing I'd gotten the firm instead of the medium.
→
Posted by Sarah
from San Francisco, CA
on October 4, 2016
I have had this mattress for about 4.5 months. It was fine for the first few months but had become unbearably uncomfortable within the last month. my last mattress was an inexpensive IKEA foam which was very comfortable and I used for 9 years. My boyfriend also had an IKEA …
→
Posted by Jack A
from Guilford, CT
on July 2, 2011
Purchased the Nature's Rest from Sleepy's for ~2K. It had a high rating for being hypoallergenic. My wife and I noticed saging within the first 2 months (my wife and I's combined weight is 325 lbs.). By around the 3 month mark, it had 2+ inch depressions. Replaced it for …
→
Posted by Christine
from Melrose, MA
on August 14, 2014
This is by far the most comfortable bed I have ever slept in. There is the perfect amount of comfort and support. I have a bad lower back and this mattress gives me the exact amount of support I need while relieving discomfort from certain pressure points. I have ever …
→
Posted by Anne
from Hoboken, NJ
on September 3, 2015
I fell in love with the Nature's Rest all latex bed in the store - and fell for the sales pitch that it would last longer than a traditional inner spring model - 20 year warranty and all that. And I *loved* this mattress set for about 2 years. Yes, …
→
Posted by Heather
from Lawrence, KS
on November 11, 2015
Very comfortable, pillow top is too soft so we flip it over and sleep on the 'back'. This thing is a beast to move. Seriously, its like 200 pounds of no-bone floppyness. I bought it in March 2003, and in Fall 2015, it is starting to show its age. The …
→
Posted by David U
from Somerville, MA
on October 11, 2016
I'm 6'2" and weigh about 190 and after about a month and a half, my body created a rather annoying indentation on my side of the bed. I've tried to rotate the bed but there is no escaping this phenomenon. The inner portion of this gouge is not as comfortable …
→
Posted by Jamie
from Galahad, AB
on October 16, 2016
At first it was a good bed experience for me but 9 months into this the bed is sagging and on one side it feels like you drop into bed while other side feels like you sink in. I had hopes being all foam as spring beds hurt me and …
→
Posted by Dennis
from Taber, AB
on March 1, 2019
We have the king size bed. We've had this mattress for two years. It was a very comfortable bed when it was new. Over time this bed is getting softer, where I lay the bed is softer now than where you don't lay. If you lay in the middle or …
→
Posted by Katt L
from Hawthorne, FL
on June 29, 2018
I have an old Serta no flip at home, this one is my bf's and I've only slept on it a few times, but had a good nights sleep. This king is new, he previously bought a queen which is in the guest room. Slightly firmer than I'm used to, …
→
Posted by Jim
from Ben Lomond, CA
on September 3, 2018
I paid what I thought was a lot for this mattress based on being told it was 100% latex. After it failed, I cut it open to find 1" of latex. I could have paid 1/3 of what I paid for this mattress and it would have been about right.
→
Posted by Vicki S
from San Jose, CA
on April 27, 2019
I loved the winkbed immediately upon receiving it. I discovered a superior pillow at the same time, so the first couple of months were great. The support I felt on my back was good and compared to the inner spring mattress it replaced, I had less hip and shoulder pain. …
→
Posted by Bonnie C
from Minneapolis, MN
on April 27, 2019
We bought the luxury firm split king and had received the wrong mattresses. Wink was very quick to respond and resolve the issue. At first we loved the mattresses, however before 6 months, the middle already started to bow which is strange since it was quite firm. While we also …
→
Posted by Philip F
from San Jose, CA
on April 27, 2019
Tried just about every type of premium mattress and the Wink bed is as good as any of them. It resisted the body impressions longer than I thought possible. After many years, it has finally developed impressions but I’m satisfied that it has performed very well.
→
Posted by AL
from Covington, LA
on July 3, 2019
Mattress was wonderful at first then the pain started again just like the Temperpedic we had, three months into mattress had to turn it to get good sleep again, now turning it again. Called about help, got song and dance, NO HELP!
→
Posted by John
from Palmdale, CA
on July 20, 2019
I bought a purple mattress in 2017. For the first year, the mattress was perfect (I also got purple platform base, purple sheets, purple pillow, purple EVERYTHING). Then it started to develop permanent sagging spots. By the second year, the sagging spots got so bad that I ended up with …
→
Posted by Donna
from Leland, NC
on September 29, 2019
The Madison by Bragada has been very comfortable until July of 2019. The center support and side support has decreased considerably. I need advice as to how to proceed.
→
Posted by Pam
from Omaha, NE
on October 12, 2019
We began to file a warranty claim a year ago and found that being honest about very minor stains (even though we used a good mattress protector) stopped the who process of our claim. I highly recommend not being honest (against my own beliefs) and just turning in the claim …
→
Posted by todd
from Oakland, CA
on December 2, 2019
I had high hopes for this, my first new mattress. Was extremely comfortable when new. It's still pretty comfortable, but after only 2.5 years this mattress has developed a 2 inch depression in the center where my upper torso lies. it begins below the pillow and tapers to about an …
→
Posted by Christeen
from Cortland, NY
on January 31, 2021
After 7 years the mattress is now starting to cave in ! It has been comfortable for 6 years and now failing. nI can't find any warrenty infomation on it.
→
Posted by Joyce
from Fort Myers, FL
on April 24, 2021
This mattress was very comfortable for the first few years, but after owning it for somewhere between 5-10 years, the edge suddenly collapses so badly that one needs to be VERY careful getting into bed. If you don't use extreme caution, you may easily slip out onto the floor. I'm …
→
Posted by Chad
from Lebanon, PA
on March 10, 2022
Initially the mattress was great and comfortable. We regularly rotated the mattress to keep it from developing body impressions. Well it didn't work. Within 3 years we were already looking to replace it, but after spending the amount of money we spent, we thought we should keep trying to make …
→
Posted by Caroline
from South Jordan, UT
on January 15, 2023
After a year of ownership, I can say that the Nest Bedding's Owl is the best mattress I have ever owned. I wish I had gotten it sooner! I came from an old traditional innerspring mattress that I eventually put a latex topper on, so I had an inkling that …
→
Posted by Gaye
from Washington, IN
on March 25, 2023
This mattress seemed comfortable for about the first 6 years. The past 2 years not so comfortable.
→
Posted by Mike
from Arthur, IA
on April 4, 2023
We have had this mattress for at least eight years! It is still like new! My wife and I both love the bed! She likes her side softer than mine. It has held up very well! We just bought two more mattresses, one for our sons room and one for …
→
Posted by Janice W
on May 1, 2023
Will not honor warrenty!! I purchased this mattress with a 25 year warranty in 2009. I contacted Air Spring and was told they would not honor the warranty because Air Spring was sold to a new company. The new company is still operating under the same name -Air Spring Nature …
→
Posted by Lyndsey
from North Hollywood, CA
on December 4, 2023
I bought this mattress years ago as my first mattress purchase as an adult. I didn't know how to do research and pick a mattress. I simply went to Ikea because I love that store and Iĥ needed something in my budget. I laid on a few mattresses and picked …
→
Posted by Robert
from Los Gatos, CA
on November 10, 2025
We paid well north of $10,000 for our mattress. At first it was wonderful. Then it began to sag -- and sag- and sag. After about 5-6 years we realized we had a ten year warranty so we called the store we purchased it from, Mancini SleepWorld. They sent a …
→
Posted by Brooke
from Pretty Prairie, KS
on November 4, 2025
This was my 1st mattress I bought myself and I originally went with one that was too firm a Beauty Rest Black. I was able to exchange it and pay the difference, and I wanted something comparable to an Aireloom without needing to pay so much. I went from one …
→