HARD AS A BOARD

I purchased this mattress from Macy's department store. It was delivered on a Saturday, I went back to the store the very next day to state and complain that it did not have the same density and softness as the one I tested in the store. The mattress is as hard as a board. I wake up with very bad pains in my hips and constantly wake up trying to find a comfortable position - none to be found. I would advise anyone that considers this mattress for a purchase to save their money and just place a board and pad on a bed frame, you will receive the same comfort level as if you purchased the mattress. The worst part after owning it for one day, I need to pay the department store an 85% pickup fee and a 15% preference fee to either replace or exchange it. I do not recommend this mattress for anyone!

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Cons:
  • Firm Comfort
  • Firm Support
  • Initial Comfort
  • Pressure Relief
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$900

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too hard