A gulley would be more comfortable

We bought this mattress set after Katrina in the Fall of 2005. It was pretty comfortable for the first few years, but it just hasn't held up. During the night, we sink further and further down into the mattreess so that we wake up feeling like we're trapped in a gulley. This amount of sagging is not right, especially not for a mattress at this price point. There is supposed to be a 15 year warranty, but the company denied our warranty claim without even inspecting the mattress. Totally unprofessional.

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Pros:
  • Initial Comfort
User also said: Nothing comes to mind at present
Cons:
  • Long-Term Support
  • Warranty Claims
User also said: The Mattress SAGS! The company does not stand behind their warranty. Deeply Disappointing.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

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Not Rated

Sleep Quality

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Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated