Posted by Michael M
from San Francisco, CA
on February 5, 2010
Overall, we have been very pleased with this mattress from the very beginning, although it began to show some wear after about 6-7 years. When we first got the mattress, it was absolutely dreamlike to sleep on -- the pillowtop was perfectly plush, but with a firm underlying support. We …
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Posted by Scott G
from Medford, NY
on December 28, 2011
Shame On The Makers Of This Product. Don't Say Your The Best When Your Not. The Mattress Has Two Large Depressions Were My Wife And I Sleep. Sleepy's Is The Seller And They Sent A Rep Out And He Denied The Calim For A Stain. I Guess If You Put …
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Posted by Corrinne D
on April 26, 2012
After many months of searching and deliberating, we decided to order a Saatva Luxury Firm Cal King Mattress. Every part of the purchase and delivery went so smoothly, it amazed us. Ed Brians was our customer service contact. He went above and beyond our expectations in answering questions and processing …
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Posted by Debra V
from Fond Du Lac, WI
on October 29, 2012
We took time and chose our set carefully for the right comfort level and this mattress started out quite firm but within weeks it lost its ability to return to shape, we now have a visible big high spot in the middle of the bed and sink down 6 inches …
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Posted by Tula B
from Minneapolis, MN
on March 27, 2012
Originally purchased a Simmons Oceanside pillowtop. It was too soft and we sank right into it over night. It felt like sleeping in a trough because there was so much cushioning foam and the springs were 15.5 gauge. We exchanged it for this S&F and it is perfect so far. …
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Posted by Finkel E
from Ridgewood, NJ
on May 19, 2010
I am really shocked at the horrible results of this mattress -- within 2 years to the day, this mattress has developed DEEP BODY IMPRESSIONS, sagging at support points ( hips, back, shoulders). Visually, you'd never notice anything. But after 20 minutes the bed simply gives out, and you sink …
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Posted by Brian S
from Austin, TX
on November 8, 2012
Paid almost $3500 for mattress, foundation and delivery in May 2005. Already had a 3-bed beam support system with 6 legs. Mattress felt great and provided excellent support for first five years or so. Rotated, not flipped (you can't), mattress every 12 months or so. Started to notice soft spots …
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Posted by Patrick
from Oxnard, CA
on January 5, 2017
This bed was excellent in the beginning. It was firm, offered great support, and held true to form. After a little over one year and a pregnancy the bed has gone down hill. Bulges have formed at the foot of the bed. I rotated the bed and now have bulges …
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Posted by Jeni H
from Morgan, UT
on April 24, 2012
I have spent the last 11 months trying to get this company to stand behind their warrantee. i have now been told that they will give me a discount. this matress was less than 6 years old and sags two inches. crap product and crap company. don't do it! not …
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Posted by Michelle A
from Columbus, GA
on February 11, 2012
I have back, knee, andshoulder pain....i toss and turned with my mattress from sams club bought this and im dreaming again i sleep so well...i recommend thee pillows too! LOVE IT! Ive only had it one month so i cant say how durable it will be but a friend bought …
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Posted by Melanee J
from Bear, DE
on September 5, 2011
We finally decided to get a top of the line mattress since you spend 1/3 of life on it. Sleepy's salesman really pushed this one as top of the line. We moved away from Sterns & Foster at the recommendation of this salesman. What a mistake, we bought a new …
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Posted by Tony N
from Montgomery, NY
on October 17, 2011
We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in …
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Posted by Marty C
from North Vancouver, BC
on September 13, 2010
I bought this mattress approximately 4 years ago...for the first year it was fine...after that, it showed significant wear. Through that time I weighed between 170-190 lbs..so not a very large person, the bed frame was strong and I rotated the mattress as often as I could. Eventually you end …
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Posted by Catrina T
from Lyndonville, NY
on October 20, 2010
I went with the latex mattress after extensive research and wanting to get away from inner spring mattress then trying it out in the store. It was great at first, meaning a few months. After that I started to notice the center of the mattress would not spring back and …
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Posted by Mike R
from Castaic, CA
on November 27, 2010
Paid $1259.99 for the top part of the mattress set with a 10 year warranty. We had great hopes for the bed but now, the back sleeper and has had to add a pillow under hips. The stomach sleeper is up to 4 pillows to keep from sagging. The middle …
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Posted by Michael B
from San Antonio, TX
on November 23, 2010
I bought this mattress is AZ at a military AAFES store. It was a great mattress and slept well for about 6 months. After than the mattress began sagging on both sides. You could feel lumps in the middle 1/3 areas. I called Serta and they requested pictures and the …
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Posted by Ron E
from Keller, TX
on November 12, 2010
We purchased an Aireloom mattress July 07, from a store called "The Dump". We are very unsatisfied with this mattress. It has two large indentions on each side, where my wife and I sleep. The memory foam built into this mattress has completely broken down to the point that when …
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Posted by K L
from Burnaby, BC
on September 30, 2012
This is our 5th bed that we have purchased and we had always heard about Tempurpedic mattresses being the best and most comfortable. The salesman was very educated with the details of mattresses and sold us on the new iComfort offering from Serta mainly because of the reduced smell and …
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Posted by Cathie W
from Poulsbo, WA
on February 16, 2011
For 5 years, it was great and then began to sag. At 7 years, I awoke with back spasms and could not stand up straight. I sleep in another room now to avoid back pain. Macy's and Simmons do not care. If my husband comes near me (in the bed) …
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Posted by Craig T
from Murrysville, PA
on October 19, 2010
I weigh 190lb, and sleep alone....within 6 months I noticed serious sagging in center of bed where the saleperson pitched about alll of the support and the double springs,blah,blah,blah. Well I will tell you it feels like they forgot to install any springs, there is absolutely no spring back whatsoever....I …
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Posted by Sarah F
from Tampa, FL
on November 28, 2010
My boyfriend and I bought this bed from Rooms to Go. I thought it would be a nice alternative to the Tempurpedic bed which were way too expensive for us. Well I should have listened to my boyfriend and just gotten another spring mattress! This thing is horrible. It was …
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Posted by Rosalie S
from Henderson, KY
on November 17, 2012
DO NOT PURCHASE THIS MATTRESS! After 6 months the mattress begins to sag and Spring Air gives you the run arounds over the warranty of the mattress. There is a 2 inch sag and my husband and I have to put pillows between us to keep from rolling on top …
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Posted by David B
from Colorado Springs, CO
on February 18, 2013
We originally purchased the BeautyRest Angelique Visco Cushion Firm King from Macy's in 2008. It started started sinking right away. Macy's sent out the guy and he reported the almost 2 inch valley. Macy's allowed us to upgrade to the NXG250 Luxury Firm mattress ($2260) if we paid the $150 …
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Posted by Alexis T
from Port Washington, NY
on July 25, 2012
Probably the best investment I have made this year. I had a traditional boxspring and woke up every morning sore and stiff. One night in the luxepedic and my back felt a million times better!! Fast delivery! Extremely comfortable and the memory foam does not get hot at all. I've …
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Posted by Lyndal C
from Bear, DE
on August 26, 2012
this mattress is very expensive, Im wondering what the difference is with the no name brands in BJ's etc. After about 2 mths the foam has lost its hardness and has become very inconsistent with the density of the layers of foam. This makes my husband and my back ache. …
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Posted by Russell S
from Oxford, CT
on September 5, 2012
Sealy's raves best support, but after mattress is used (only 4 years old) at a cost of $ 2800.00 for the set. They didn't want to hear about being uncomfortable in their product, that it will only get softer in time. Great to hear Claims their warranty is the same …
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Posted by Anthony R
from Pasadena, TX
on September 19, 2012
I still remembered the woman selling us this bed, OOoo is the best of the best, I highly recomend you getting this mattress is the best, yea the best of the nightmares after a few months.
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Posted by David F
from Ithaca, NY
on October 15, 2012
They say that the people that write reviews are those that either love or hate the product. Well, we are the ones that love it. I weigh 185 and my girlfriend is about 115. We have only had it for two months but we both rave about it. Although it …
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Posted by Jaime H
from Spotsylvania, VA
on March 10, 2013
We needed a new mattress and it was good for the first 4 years. It began to deteriorate after the 4th year. If you have the choice do not buy this mattress. It will not keep up with the warranty of time given. If you need to buy it please …
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Posted by Luz S
from Crestview, FL
on March 13, 2013
We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military …
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Posted by Jen H
from Roy, UT
on December 9, 2011
great in the beginning. even talked two friends into buying one. best sleep i ever had. three years later it begain sagging. seven years later the company barely acknowledges my e-mail or phone calls. I am yest to see a refund or replacement. not worth the $3,000 i paid for …
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Posted by Jessica M
from San Antonio, TX
on April 25, 2013
My husband and I agreed on this bed because he prefers a firmer bed and this one did not seem too hard for me. The pillow top at the time of purchase was not too soft and because of the lack of springs, we hoped we would not experience the …
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Posted by Roberta P
from Rochester, MI
on April 29, 2013
When I tried the bed in the store I had never felt anything so comfortable. From the very first night and ever night I had it, I slept better than I ever have. Then I found some small holes in the top and side,,,no big deal I just thought they …
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Posted by Mike D
from New Braunfels, TX
on May 29, 2013
I purchased a Serta, iComfort Genius, King Mattress and foundation on November 20, 2012. After four months the foam is soft, saggy and offers no support. Mattress Firm sells this bed as a firm bed which it was for a few months. I filed and paid $25.00 for an inspection,a …
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Posted by S D
from Chicago, IL
on June 3, 2013
Thought I'd try a memory foam bed over previous Simmons innerspring which lasted a good 8 years before I had to put it out to pasture. Mi Forma was more in my price point - though obviously not worth it considering I needed to replace it due to horrible low …
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Posted by Tim D
from Austin, TX
on June 9, 2013
We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the …
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Posted by Anne S
from New Hartford, NY
on July 24, 2013
My hubby likes very soft mattresses and I like firm. This mattress (when we first got it) was PERFECT. It gave him the feeling of plush and me the feeling of support. 18 months later I was at Joe Tahan's Furniture asking about warranty information because even my hubby now …
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Posted by Jo A
from Lancaster, PA
on August 29, 2013
We ended up buying this $1,800 (mind you on sale) bed because we were concerned for the heating issues we heard about tempurpedic. The claims that this bed would provide quick response on movement and keep you cool were our selling points. Unfortunately after owning this piece of crap for …
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Posted by Hugh P
from Port Sydney, ON
on September 20, 2013
We purchased this mattress with the expectation that it would last -- paid top dollar, and from a "respected" manufacturer. The mattress was great for the first year or so then it went down hill. The manufactures method of measuring sag is flawed and is only intended to provide them …
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Posted by Meredith M
from West Chester, PA
on October 24, 2013
I was in love with this bed until, after 4 weeks, I noticed a body indentation started to form. My initial reaction was - I'm imagining this, it can't be happening! Well not only was it happening, but it has grown worse! My previous bed was a pillowtop and I …
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Posted by Nancy T
from Denver, CO
on November 12, 2013
I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't …
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Posted by Christopher J
from Greenwood, MO
on January 10, 2014
When we first tried our mattress in the store it was incredible. For the first six months it was great. About that time we noticed something changing and tried rotating the bed 180 degrees. That worked for about six more months. We tried rotating it back, but the support was …
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Posted by Matthew W
from Tyrone, GA
on January 13, 2014
Haverty's has already replaced it twice (we're on our third mattress) and they're about to replace it again. Thankfully this model has been discontinued at Haverty's.
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Posted by Randall
from Bothell, WA
on August 6, 2015
Firm and supportive yet the plush top is a soft layer and the edge support is an added bonus, it does not crush or sag. I get a great nights sleep with this bed.
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Posted by Susan P
from Chesapeake, VA
on March 16, 2014
Our Warranty was LT ("For as long as Kingsdown product is owned by original purchaser") At the time it was bought it was excellent but it started sagging across the middle. We called Levins Brass Beds where we purchasd it and an independent person was sent by Kingsdown. He measured …
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Posted by Joe
from Markham, ON
on May 22, 2014
Had the mattress for about 3 years now. Coming from a spring mattress, the initial feeling was very comfortable and provided very good support. Did have slight gassing (odor) but that went away within a week. After about a year though, the firmness started to deteriorate. My side of the …
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Posted by Stephanie
from Omaha, NE
on July 7, 2014
My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last …
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Posted by Joycee
from Crofton, MD
on July 17, 2014
I paid over $800 f/this mattress that only lasted 3 1/2 years. Not sure if this is an issue of memory foam or the company, but the memory of your body never goes away and you find yourself sleeping in a hole. My back and hip is hurting constantly. Wish …
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Posted by Susan
from Crawford, TX
on July 18, 2014
We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. …
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Posted by Jesse
from Scottsdale, AZ
on July 20, 2014
Expensive, Huge "Crater" body impressions, Lumps developed, Store didn't want to take it back, Broke down extremely quickly. Appears cheaper materials for an expensive retail cost. Definitely not satisfied. Store gave me a really good price and was helpful when shopping but didn't seem to want to return the mattress. …
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Posted by Peter L
from Lyons, NY
on July 22, 2014
I bought king size mattress and spring boxes from the Jamestown Mattress Co, couple month later it started making creaking noise. Called the company they replaced the boxes it turned out to be the same story. I looked inside the boxes and the planks are thin, cheap material with cardboard …
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Jerry A
from Clinton Township, MI
on August 6, 2014
I have another, king size tempur-pedic, also purchased firm. it has become soft over time, but the warranty only kicks in if the mattress develops a 3/4 inch or more sag, and acording to the warranty, there is no help if it just gets soft. This new twin size got …
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Posted by Jesse
from Smithtown, NY
on December 15, 2014
I've been sleeping on firm spring beds for many years for the back support, this bed is so comfortable - soft and plush yet super supportive as well. Have had the best sleep in years since we got this bed. Seems very well made, and i feel the price is …
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Posted by Robin W
from Carleton, MI
on September 18, 2014
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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Posted by Catmom
from Ramsey, NJ
on September 18, 2014
I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a …
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Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
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Posted by Bill
on September 16, 2014
I was on a temper classic for 8 years- tiried of sweating- so seen dormeo's infomercial and took a chance. Love the bed- no sweating - comfortable for my partner and myself.
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Posted by Sernja
from Raleigh, NC
on March 1, 2017
Purchased around 2006 when it first was offered as alternative to spring mattresses. It's 2017 and the foam has soft places that no longer support. SpringFree was a great choice at the time, but it's life span is over. I think this is true for all foam mattresses. Ten years …
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Posted by Krishna S
from Detroit, MI
on October 23, 2014
This bed was suppose to be an extra firm mattress but it turn out that less then a few months after use, it started to sag. I wish I could get my money back because it is painful to wake up every day in this garbage. I will never buy …
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Posted by B
from Nanaimo, BC
on November 7, 2014
My back is killing me. 11 months in and the firmness has gone. My hip sinks into the bed causing a horrible back ache. I've resorted to sleeping on the floor, and that has helped.
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Posted by Mike S
from Bend, OR
on July 15, 2015
I have back pain, which is more pronounced when lying on my side. I thought my other mattress was fine as it didn't appear to be worn or sagging. However, this mattress provides firm support without being too hard. I would buy it again.
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Posted by Ramon
from Brandon, FL
on June 14, 2015
The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA.
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by Patrick
from Galena, OH
on December 29, 2014
My wife and I owned this mattress for four months and so far we are very pleased with it. She has back issues and prefers a firm mattress while I typically prefer something softer. We found this mattress to be much more comfortable than most inner spring mattresses and we …
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Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
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Posted by Kate
from Sun Prairie, WI
on June 18, 2015
I have had significant low back pain since owning this mattress. Initially is was fine but after a period of time, it was all downhill. I have a great night of sleep elsewhere and dont wake up stiff. With this bed I do. Im a side sleeper and it seems …
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Posted by Glenn
from Muskogee, OK
on February 26, 2015
Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress!
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Posted by Gary
from Winter Haven, FL
on March 28, 2019
Initial comfort is great. Relieved a lot of back and foot pain. About 2 years in now and it is starting to feel a bit like my old mattress.
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Posted by Jim
from Wasilla, AK
on July 4, 2015
here we ware 5 years later it still looks and feels like it did when I bought it. No not because I'm skinny in any way. I'm 260lbs and my wife 290. We used to buy a new mattress every few years but this one is amazing!!!
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Posted by Percy V
from San Luis Obispo, CA
on July 15, 2015
When I first ordered this mattress, I got it with the box spring as a set. However, the box spring wouldn't go through my stairs up to my room so I had to return the entire set and re order just the mattress. It would be beneficial to must costumers …
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Posted by Leah
from Kountze, TX
on March 16, 2015
Bought 1 year ago, started noticing body impression "sagging" within a few months. Waking up though the night with hip pain, so now in search for another mattress. Grrrrrr!
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Posted by Andee
from Madison, NJ
on March 19, 2015
Extraordinarily impress that I did not have to buy additional toppers to made this bed "perfect" It is, on it's own accord.
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Posted by Erica
from Carson, CA
on March 26, 2015
This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by Missy
from Tillamook, OR
on March 30, 2015
We bought this bed in 2012 and the first year was great. The mattress was comfortable and we felt like we made a great purchase. But a few months later the mattress started to dip on both sides which has gotten progressively worse. The dip was more prominent on my …
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Posted by J H
from San Diego, CA
on May 3, 2012
Overall my husband and I are pleased with the mattress however it is a lot harder than the one in the store. We were assured that it would soften up, but it has been three months and has hardly changed. I would also agree with the other reviewer that when …
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Posted by Tom S
from Staunton, VA
on May 4, 2012
good support for about 6 weeks. Then sags in the middle. Rotate & flip and it does the same thing. After 7 months of daily use there are no more sag free middle section. I will never buy a Park Place mattres again. Back Pain every morning. I feel ripped …
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Posted by Jacquie
from Curlew, WA
on April 4, 2015
I thought I should take a moment to write my first review of my new Saatva mattress and will update it later after 6 months to a year. We have had two different types of memory foam mattresses and were in love with them both for the first couple of …
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Posted by Paul
from San Diego, CA
on April 9, 2015
I had a memory foam mattress that was great until I developed a back problem. I needed to get a firm mattress so I could easily get out of or roll over. I purchased a highly rated innerspring mattress which was returned and I went shopping for a firm, not …
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Posted by Sarah
from Belle Plaine, MN
on August 26, 2015
The sides collapsed in less than a year. The bed looks like a hammock and I wake up every day in horrible pain. The bed squeaks so loud with the slightest movement. We are not heavy people either (135 & 160). Biggest waste of money we ever spent.
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Posted by NC
from Mooresville, NC
on May 6, 2015
We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. …
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Posted by Shell
from Little Elm, TX
on May 12, 2015
Took me a few months to REALLY dial in my number, but once I got it, best night's sleep I've ever had. Sleeps as good today as the day we bought it 10 yrs ago.
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Posted by Robert
from Saint Augustine, FL
on August 19, 2015
I have several herniated discs in my back and suffer through a good night's sleep. My old Tempur-Pedic was great except it would get hot and certain extra curricular activities were difficult due to the sinking. When it finally reached it's due age I decided to try something new. After …
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Posted by Christine
from Houston, TX
on September 5, 2015
Two years ago I bought another Sears mattress about 8 inches thick and less coils. I was in constant pain. The Amuci mattress is 12 inches thick and twice the coils. I am using it with a metal spring frame. Super comfortable. No aches and pains. Great support. Great for …
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Posted by Cindy
from Lexington, SC
on September 7, 2015
Rooms To Go was gracious to exchange my Therapedic Crescendo for another one just like it because it started sagging in the areas we lay after six months. We are of average weight. Now, I have to call the service rep to come out again and measure the dip. Hopeful …
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Posted by Farmer
from Mountlake Terrace, WA
on September 26, 2015
We needed a new bed our first we bought was a Posturepedic Camerion Cushion Firm. Want to talk about sleeping on a ROCK. I hated it! Wanted something more like our old bed which was innerspring. Sadly all that was available was Hampton and Rhodes. Had never heard of it …
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Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
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Posted by Andrew
from Mesa, AZ
on May 5, 2017
I easily paid ten times the cost of this mattress trying to find back pain relief from herniated disks. The doctors wanted to do surgery everyone had a different solution that did not work and I knew that the mattress that I was sleeping at the time definitely was not …
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Posted by Gerald
from Sun City, AZ
on September 28, 2017
After about 6 months of sleeping on the mattress, I felt its support start to diminish. After 15 months, its support is worse than the one we replaced that was over 20 years old. We will soon need to replace the mattress due to loss of sleep because of my …
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Posted by Samantha
from Binbrook, ON
on July 14, 2018
I wish I was writing a great review as I really wanted to love this mattress. 1st purchase as a single mom, I've had this king mattress/box spring set for 1.5 yrs. Its been the worst mattress I've ever owned and I always pay a lot due to having a …
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Posted by Josh
from Watervliet, MI
on September 4, 2018
Really we loved this mattress. Problem is that it started sagging. We argued about how long we'd owned it. 7 years? 10 years? Either way we thought short enough to be disappointed, long enough to not feel too bad. But then I found the manufacture tag and realized we'd owned …
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Posted by Tonua
from Georgetown, KY
on July 6, 2018
When we first got this bed, we loved it. It was definitely better than our previous bed, and my husband slept without back pain for the first time in a long time. We got it for his back pain, and it was definitely an improvement for him. I prefer a …
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Posted by shazzer
from Macomb, MI
on April 5, 2019
We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started …
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Posted by Rick
from Medford, NJ
on August 7, 2017
This matress was great the first year that we had it. Over the course of the second year a pit has developed in the middle of the bed to th epoint where we have to grab the edge of the mattress to pull ourselves out of bed in the morning. …
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Posted by Madeleyne
from San Diego, CA
on October 1, 2017
I got this mattress about 2 years ago. When I first got it it was great, now it's so crappy, I can feel the springs, and sometimes I hear like stuff is breaking inside. The mattress feels so lumpy now (when I first got it it had some firmness to …
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Posted by DUKE
from Amarillo, TX
on August 9, 2017
This mattress started out ok, but in about 6 months, began to crater. It has gotten progressively worse as time goes on. The pillowtop is comfortable, but the guts are disintegrating, leaving a very firm edge. It's like trying to escape from a trap. SEARS won't even talk to me …
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Posted by Joseph
from Monroe, GA
on November 14, 2016
Have had this mattress warrantied multiple times. It is a waste of your money, my inlaws had the same mattress we bought at the same time. They had theirs warrantied 4 times before discarding it and buying a different mattress. Ours is good for six months then it sags. They …
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Posted by Judith
from Tuckerton, NJ
on July 8, 2017
The first 2 or so years it was pretty good support. The 3rd year it became less comfortable. We contacted the company and they said it was naturally going to have the impressions of the way you sleep in it. There was nothing they could do. We also told them …
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Posted by Larry P
from Allen, TX
on May 7, 2012
It's been about 2 months since we purchased our CMG Caress (King) from RTG. I do have to say after reading some of the negative reviews I was paranoid for the first month constantly asking my wife, "do you think it's sagging on my side", all the while I was …
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Posted by Roger C
from Fort Meade, FL
on November 9, 2011
The Prodigy mattress is pathetic! I weigh 260 pounds and in 5 weeks my Prodigy Queen turned into mush! In the store and for the first week it was wonderful. My back loved it! I changed sides every 2-3 days to equalize wear but it still turned into mush in …
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Posted by Charles
from Chesterfield, VA
on March 10, 2017
Mattress started out great but it definetily has cupped in the middle I'm 180 lbs wife is 130 and keep finding myself on her side, it seems well made but does hurt the back because of the cupping. Paid $1300 for complete bed, frame box spring all From Simmons ! …
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Posted by Ron
from Bluffton, SC
on May 2, 2017
Considering the reputation and cost of the Kingsdown king mattress, I expected far more than it has delivered. Initially, it was comfortable, supportive, and I was pleased. But,within a year, it was starting to feel like it was sagging and breaking down. Plus, I am about 220 lbs. and my …
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Posted by Peter
from Omaha, NE
on September 19, 2017
I bought this mattress as my first mattress out of college. It was great for the first 6 months to a year. However, after only owning it for 2 years, I had to replace it. It dips severely in the middle and I wake up with back pain every single …
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Posted by Nola R
from Valdese, NC
on January 26, 2016
I believe a mattress with about 4-6" of foam on top of a firm mattress would fit my comfort zone and sleep patterns better. If I move to the middle of my mattress there is plenty of support then during sleep I tend to roll back into the hammock area …
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Posted by Mike
from Port Charlotte, FL
on January 27, 2016
Robert was a huge help. He helped me pick the right Waterbed mattress for me and without any pressure to buy.
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Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
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Posted by Kevin A
from Tempe, AZ
on January 27, 2016
I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out.
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Posted by Lyn
from Torrance, CA
on February 6, 2016
I love the bed very comfortable but it's Sink in the middle I had to sleep on the edges which does not sink but it forces you back to the middle the bed is very comfortable but no support in the middle after 4 years I'm returning the bed
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Posted by Sylvia R
from Florence, MA
on February 7, 2016
For the first 5 years, this bed was everything I had hoped it would be: just right in the areas of warmth, softness/firmness, comfort... Great for side-sleeping and no discomfort on my hips or back. But, as mentioned, it began to sag in the middle after only 5 years. Sleeping …
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Posted by Theresa
from Flint, TX
on February 13, 2016
I couldn't wait another day to share our L & L experience. We had a 10 year old coil mattress that was causing us much pain and grief each night. So like many, we began our search for a new mattress. I am thrilled we chose as we did and …
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Posted by Anonymous
from Omaha, NE
on July 12, 2016
This mattress was very comfortable for the first year. 2 1/2 years later the middle is sagging significantly-causing severe back pain and several dr appts/X-rays etc. purchased two of these beds-never again
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Posted by Joann
from Deltona, FL
on July 14, 2016
I have had this mattress (spring version) for two or three months - plenty of time to break it in. To be honest, I liked it much better right out of the bag. It is not a rolled mattress - comes full sized in a well-packaged bag. It was firm …
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Posted by Chuck S
from Graham, TX
on September 11, 2016
Dips in the mattress where we lay. Very middle is much higher.
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Posted by Summer S
from Ozark, MO
on September 15, 2016
I expected a touch below firm for this mattress. It was very good the first month. Now both my husband and I turn frequently at night, which we never did before. I'm even sore now. I never thought foam could get saggy but this company found a way. I still …
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Posted by A.N. F
from Nesconset, NY
on June 12, 2012
We bought this mattress on sale as a tempurpedic alternative, with the traditional bed look and feel. The first month was great, it gave the support needed and we slept like babies! We rotated the mattress as needed, and as it started losing support, we even flipped it over, and …
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Posted by Jack A
from Guilford, CT
on July 2, 2011
Purchased the Nature's Rest from Sleepy's for ~2K. It had a high rating for being hypoallergenic. My wife and I noticed saging within the first 2 months (my wife and I's combined weight is 325 lbs.). By around the 3 month mark, it had 2+ inch depressions. Replaced it for …
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Posted by James
from Philadelphia, PA
on September 13, 2018
Beautiful and firm like I wanted was the Therapedic I-care bliss full size mattress. The back was feeling great for a short time, until the mattress valley started to appear in the middle of the mattress. After (2) two months, the valley could be noticed, and I have pictures. It …
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Posted by Samuel
from Antioch, TN
on July 22, 2019
It was heavenly in the beginning. It was more than a honeymoon, that bed felt firm yet supple for a three years. Lately it's been a lot less supportive. A bed's support should outlast it's payment cycle. I admit, that I am hard to please due to back problems and …
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Posted by Anna
from Spokane, WA
on December 17, 2019
After 9 years of bliss, my Tempurpedic Cloud is wearing out. The memory foam is flattening and overall is getting lumpy. Over $4k it's sad it needs to be replaced already.
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Posted by David R
from Los Angeles, CA
on April 17, 2012
Can a mattress be both too soft and too firm at the same time? It appears so. From the very day that my PLB mattress arrived, things did not seem "right." When laying on either the left or right side of the bed, I had the sensation of being on …
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Posted by Josh B
from Carlisle, PA
on May 7, 2012
This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another …
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Posted by Dan
from Gresham, OR
on April 25, 2015
I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price.
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Posted by Tracy
from Tampa, FL
on September 18, 2018
I hate this mattress more than I have ever known it was possible to hate a mattress. It’s awful. The support was gone immediately and they replaced it within 6 months. Now I have the same awful mattress and am looking for a new one as I prefer sleeping on …
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Sheila
from Heathsville, VA
on May 27, 2015
I have 2 3.5 inch dents in the mattress, and our backs are killing us. No help from company, an unfortunately we don't have money to replace right now. Horrible mattress!!
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Posted by Jessica
from Coram, NY
on June 27, 2015
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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Posted by Kari
from Rock Springs, WY
on March 31, 2015
Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was …
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Posted by Diane
from Depew, NY
on April 11, 2015
when i went looking for new bed that would stop my hip pain and my shoulder pain-numbness in my arm and fingers, i thought i found the right bed or so i was lead to believe it would be. it isn't. i am a few days short of the 30 …
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Posted by Sandra B
from La Center, WA
on July 30, 2015
I weigh 160 lbs and am 5'9". I have a bulging disk. When I lay on my left side the mattress sinks in by my hip and causes the bulge to be pinched and leaves me with excruciating pain. It is not quite so bad n my right side but …
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Posted by Andrew
from Minneapolis, MN
on August 7, 2015
Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It …
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Posted by Sally
from Wilmington, NC
on October 19, 2018
Right away I noticed a huge difference in the bed they delivered and the one I tried in the showroom. After confirming it was the same model and the one I ordered and tried, I was told there is a break-in period. So I accepted that and learned to live …
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Posted by Charlotte
from Waterloo, IA
on April 17, 2017
Tempur Flex is expensive to buy, it is firm - hard and contrary to what I was told at purchase, it has not "broken in", after several months it remains too firm. Also, the mattress retains body heat and is hot to sleep on. In a nut shell, $$ to …
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Posted by Devetta T
from North Charleston, SC
on February 24, 2016
I have a queen and a full size awful not one night good sleep and they're falling apart this company will never receive my money again and won't receive any money from anybody that I know again
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Posted by PJ
on May 18, 2019
A mattress should last more than four and a half years. Bought a foundation for it to make sure it was supported, but they don’t make mattresses like they used to. Comfortable when you first get in and yet within a few minutes you realize it’s just not firm enough. …
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Posted by Large
from Red Bank, NJ
on October 21, 2015
Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover …
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Posted by Erin
from Stouffville, ON
on November 3, 2015
This bed is not supportive at all, and within 3 months of purcase was lumpy and sagging in the middle despite frequent rotation. Causes back and hip pain as difficult to roll over during sleep and you sink into mattress. Not recommended for anyone with back issues or who prefers …
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Posted by Elaine
from Portage la Prairie, MB
on November 25, 2015
Started getting bad back aches 9 months after purchase, Sleep Country has given us nothing but a hard time . Told us to send pictures and never got back to us. The salesman never told us about needing a new frame for this mattress at purchase. When delivered the guys …
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Posted by Ana
from Glendale, AZ
on May 19, 2017
My Husband thought he was doing us both a favor by buying a cushioned firm mattress Dormeo 230GX king and because of the cost $4008.00 it would be good quality. Nothing has been good about this mattress. We have only had it for 7 months and are both miserable and …
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Posted by Larry
from Fort Collins, CO
on January 30, 2016
We had painful backs right away we put a 3 inch memory foam pad on it which was slightly better I sleep on the couch most nights my back will not relax in any position on this mattress it was a waste of money
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Posted by Anthony
from Bronx, NY
on February 4, 2016
Initially the mattress provided me with the comfort and firmness that I wanted but within 18 months that quickly deteriorated. I contacted customer service and they immediately sent a technician over to my house to evaluate the mattress. After the technician's evaluation I was awarded a full in store credit …
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Posted by Amber S
from Tulsa, OK
on April 4, 2018
This is my second Alexander mattress. The first started sagging shortly after purchase. The warranty claim process was simple. I received a new mattress quickly. The new mattress has also started sagging, however, and I’m very unhappy with the purchase. The mattress at first seems absolutely perfect- it’s soft yet …
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Posted by Jon
from Mocksville, NC
on August 19, 2018
I bought a extended warranty from Ashley in Winston Salem and they told me the entire bed was under complete warranty for 5 years. I called them and I was telling them I have been waking up for about a year in acute pain in my hip from the innerspring, …
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Posted by Brado
from Glendale, CA
on April 6, 2020
Have now tried all the "S" brands including Serta, Seely & now Sterns & Fost...it seems like all the manufactures don't use quality metal in their springs that is resilent like in the old days. Beds used to be made so you could "flip" them...but not anymore...this is "progress" I'm …
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Posted by Charles
from Littleton, CO
on July 25, 2020
Had to purchase a new mattress as my wife and I haven't been sleeping well on this Recharge Linden Forest. Discovered ours was only 6 years old (8 year warranty). Beautyrest doesn't honor the warranty.
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Posted by J
from Sycamore, IL
on July 13, 2021
It was amazing for the first 2 months. Then we kept rotating it as suggested but it developed ruts where we sleep. My husband is 180lbs and it still made a dent. I would not buy it again and hope I can get it replaced.
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Posted by Reed
from Yarmouth, ME
on December 10, 2021
Mattress felt great at first, but less than 6 months in, the support foams felt like they were failing. Less than 3 years in we're replacing it, after multiple times trying to contact the company to see if there was a warranty issue with zero response. Would never recommend.
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Posted by Joseph C
from Woburn, MA
on December 30, 2021
Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied …
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Posted by Lou
from Mesa, AZ
on July 3, 2022
Was good when I bought it. But after a few months began to visibly have indentation and no support.
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Posted by Kelly
from Chino Hills, CA
on August 21, 2022
We have had the mattress, for almost 8 weeks. The mattress will not hold air consistently. One side seems to lose air worse then the other. We have done everything the troubleshooting guide tells you to, and it still happens. we have reset the pump, hand tightened the hose connections …
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Posted by Justin
from Syracuse, NY
on September 14, 2022
Took me a month to get my back used to this bed, my wife was fine right away. Over the past year, both of us are walking up with sore backs and hips. Warranty is if there is 3/4” sag, there might be half that right now, but this mattress …
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Posted by Tammie
from Warner Robins, GA
on December 6, 2022
I can't sleep due to being very uncomfortable. It's like sleep on something that's caving in on me. Badcock should be held accountable. I'm still paying for this garbage of a mattress that I've had less than a year.
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Posted by Margie
from Benton, PA
on December 10, 2022
Never knew I had back issues until this mattress. Every morning is a stiff and aching back so I am guessing it is to soft for me, which I didn’t think was possible. About a year ago I flipped the mattress over and has been sleeping on the bottom of …
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Posted by Vera
from Vernon, BC
on March 12, 2023
I expected a comfortable sleep for this price point. I have to flip this mattress every month for impressions and it's heavy. I'm 140lbs and the only one that sleeps on it. There was one level softer at time of purchase but I wanted support so I went one lower …
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Posted by Nancy
from Portland, OR
on May 22, 2023
My husband and I slept on a Sealy Posturpedic for almost 20 years and it was only the last few years that it was uncomfortable. So we're older and thought, We'll get a really good bed as it might be our last one. Lol. Bought a Kingsdown and I am …
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Posted by allan
from Tappan, NY
on June 5, 2023
After 5 years there is no support in the mattress.
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Posted by Cheryl
from Phelan, CA
on June 15, 2023
We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain …
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Posted by DJ
from Plano, TX
on July 24, 2023
We purchased a Brittany Lux Platinum Firm mattress in June 2016 and it started sagging in the middle on each side about 3 years ago. I have had chronic sciatica for many years and have finally realized that this mattress has been the cause of many of my very painful …
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Posted by Mark
from Phoenix, AZ
on July 25, 2023
My Southerland Essex mattress started to dip/sag in the middle and sides almost immediately after buying. No support whatsoever, It’s almost 1 year old and I am throwing it away. Goodbye to $1700. Funny how the floor model in showroom was so comfy and supporting. I honestly don’t think they …
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Posted by Debbie
from York, ME
on August 11, 2023
The mattress was a little to firm for me. So I got latex topper which helped a lot. I noticed after a year I could see impressions on the bed. Two years later were uncomfortable on this mattress due to pressure points on shoulders and hip. Thought it was the …
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Posted by Laura
from Los Angeles, CA
on August 27, 2023
I was looking for a bed with better support after my very expensive high end bed support core failed after one year and the company denied my warranty claim. I was sinking very far down in the bed and waking up in severe pain hips, neck, shoulders, lower back. I …
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Posted by Liz
from Milwaukee, WI
on August 29, 2023
I bought this mattress out of a warehouse with a boxspring included in the deal. It sagged within 6 months, even with me turning the mattress. I got what I paid for I guess. It wasn't bad when it was just me sleeping on it, but once my partner moved …
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Posted by Andrew
from Sebastian, FL
on November 28, 2023
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) …
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Posted by Robert
from Signal Mountain, TN
on February 13, 2024
The Purple brand has been a huge disappointment in the long run. My wife and I extensively tested several brands at the store and Purple seemed to edge out Tempur-pedic in terms of comfort and price. The bed was great for the first 6 months or so also. I compared …
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Posted by Don
from Pittsburgh, PA
on April 1, 2024
Only had this mattress for about two weeks. Not real happy. Keep reading you have to let it break in. My body hurts more than before with my old mattress. Don't know. Guess will have to kept giving it time. Supposedly it's a good mattress. Have back issues and, hip. …
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