Waking up nightly with acute pain

I bought a extended warranty from Ashley in Winston Salem and they told me the entire bed was under complete warranty for 5 years. I called them and I was telling them I have been waking up for about a year in acute pain in my hip from the innerspring, they told me I'm sorry but the only way they could help me if I have 1/2 inch or more of sagging, well there isn't any sagging but I have to wake up threw the night and walk around to walk the pain out of my body. So I paid extra for a warranty and they more less had nothing they could help me with. The bed has just turned 3 years old and it's so uncomfortable I have had to go buy a 3 inch foam to put on top.

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  • Initial Support
  • Pressure Relief
  • Overall Support
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"


User rated this bed:
Poor Value
Price paid (approximate):

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too hard