waterbed mattresses
are recommended by %
of owners on GoodBed (based on
276 reviews).
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Posted by Andrew
from Sebastian, FL
on November 28, 2023
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) …
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Posted by Pat
on February 20, 2024
I wanted a top of the line that would last for 15 years. First year very comfortable. Every 6 weeks flipped and end to end. My hips began aching, pain unbearable BUT just on side one. When flip other side is very supportive. 6 weeks and flip back. After two …
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Posted by Irene
from Lansing, MI
on February 28, 2024
Only 2.5 yrs old. Absolutely terrible. Wanted a very firm mattress. Significant indentations from body, like sleeping in a ditch with a mountain in the middle. Impossible to roll over or adjust position. Only mattress I have ever seen where product care instructions says to expect a 1.5 depression from …
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Posted by William F
from Denver, CO
on June 4, 2022
I look at many mattress before purchasing a Doctor Choice mattress. I think this mattress will help me sleep better with my different health conditions.
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Posted by Olivia
from Kansas City, MO
on July 28, 2023
This is the best mattress I've ever owned. I've slept on Justice mattresses for years however the older I get the softness level I need has Changed. There was absolutely nothing wrong with my previous Justice mattress I just developed bursitis in my hip and needed something a bit softer. …
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Posted by Penny
from Oklahoma City, OK
on March 11, 2024
Our mattress has a pillow top and we cannot find a headboard that will accommodate the height. I hate it.
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Posted by Tina
from Dayton, OH
on January 23, 2024
This bed appears to be supportive but it did not take long before I was tossing and turning to relieve soreness in shoulders, back and hips. Side sleepers be warned. It also holds heat so you will be sweating constantly. Do not purchase this mattress if you are a side …
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Posted by Ron
from Rotonda West, FL
on September 23, 2024
Only have had this mattress for 6 months, but couldn't be happier. Love the comfort, spent a lot of time trying to decide, wished I would have bought it earlier. It has been so comfortable.
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Posted by D
from Ocala, FL
on October 13, 2023
This mattress and boxspring set is terrible. I am 6', 160 lbs. By the first year the mattress had sunk in and is completely uncomfortable. By the second year it's worse. We've had this bed about 2.5 years. When the bed is made you can see the depressions. There is …
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Posted by John W
from Broken Arrow, OK
on July 13, 2024
Good memories on my old Doctor's Choice Mattress. In 20 years it definitely lasted well and kept it's comfort for my body. 😁👍
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Posted by Lin N
from Tampa, FL
on October 28, 2023
This inner springs have given way on both sides, causing much hip pain. Reason for replacing. Side sleeper, on king bed.
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Posted by Robert W
from Palm Coast, FL
on September 18, 2011
I had 16 beds in 12 years. They were just OK except a Simmons Beautyrest World Class.that came with a furnished apartment. When I moved to a house, I was about to buy a Simmons for $1200 when I found this floor model $900 Englander and $400 bed on sale …
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Posted by Adam
from Wheaton, IL
on June 13, 2024
The mattress is very comfortable and great quality.
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Posted by Jane
from Fort Wayne, IN
on June 30, 2025
Owned a queen size Big Sur with baffles (waveless) from 1985 through 2010. While moving it (3x) was a hassle, I have NEVER had better sleep. I am a light, side sleeper. I toss and turn on every other kind of mattress, but not this one. No hot spots, no …
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Posted by Patrick
from Baltimore, MD
on April 12, 2023
This is an awesome mattress. I've gotten so many restful nights' sleep on this mattress.
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Posted by Rick
from Chicago, IL
on July 30, 2024
Within two months starting feeling like a hammock. Rotated 180 and again sank in within 2 months. Even tried 90 degree rotate and even FLIPPED it over - still no support. It won't even lean up against the wall without bending. However, if you read the warranty, it has to …
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Posted by Robin
from Haverhill, MA
on June 20, 2024
Have had this mattress for just over a month. Extra Firm?! It's already sagging in the middle. It's extremely uncomfortable and I have back and hip pain that I never had before now. I never had these issues with my old mattress (Sealy Posturepedic).
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Posted by Rebecca
from Branson, MO
on July 6, 2020
The Doctor's Choice brand is the best I have found if you need a soft mattress.
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Posted by Tammy
from Lincoln, NE
on July 25, 2020
Posted by Shannon
on January 18, 2024
Paid a lot for this mattress and had it for less than a year now and it's sagging on one side where my boyfriend slept very occassionally and really feels like it's 10 years old already, and on the phone for hours trying to get any response which feels hopeless. …
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Posted by Anita
from Soddy Daisy, TN
on September 13, 2023
Mattress doesn't look like the one we tried out in the store. Looks like a used mattress. Starting to get flat in places owned only one month and 13 days. Very light mattress turnned by myself after one month. My husband and I bought a new one received what looks …
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Posted by Nicole
from Ashburn, VA
on August 6, 2023
Standard king size bed is 76" x 80" however a technician came out and measured it 75" x 77". This looks so tacky inside a well constructed king size frame. End result, this is actual size of their mattress. When making items that come in a standard size you don't …
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Posted by Rebecca
from Mc Kees Rocks, PA
on December 7, 2023
I bought the Grand Legacy king size mattress from White Dove from Levins furniture. Had I known that their warranty came from White Dove and not backed by Levins, I would have never bought this mattress and spent over $2,000 on it. I have a spinal cord and rib injury …
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Posted by Lauren
from Islesboro, ME
on September 25, 2023
I wanted to love this mattress, but after 1.5 years with it we are finally getting rid of it. It’s like sleeping on a rubber band (another user said the same) there’s no support, my hips sink in (on side, back, and stomach) and at the same time it creates …
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Posted by Samantha
from Dorchester, SC
on May 27, 2024
After a ton of research we bought this mattress 11years ago- recently we notice we are rolling to the middle so time to replace- which lead us to look when we purchased this one- 11years and 5 months! With that - we decided to go with it again! Great support- …
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Posted by Laurie
from Syracuse, NY
on August 18, 2023
I have this bed in my Airbnb room for the past 3 yrs. It’s actually too soft for me but every guest that spends the night here says it is the best bed ever and have the most excellent night sleep. So all ages and body types are very satisfied! …
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Posted by Joseph
from Dry Ridge, KY
on August 25, 2023
This for me was similar to the Tempur-Pedic Proadapt, at least for the short time I tried it in the store. Whichever matress you buy I would recommend an adjustable base. While I know what is considered comfortable for sleeping is highly subjective, the adjustable base was was something I …
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Posted by Joni M
from Lakeland, FL
on February 21, 2015
This bed has no support. It sags like a thirty year old throw away!!!!!
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Posted by Nancy
from Woodstock, GA
on February 23, 2025
I purchased this mattress and it was great for about 2 weeks. It literally sags where I sleep and has continually gotten worse. It was replaced once by Mattress Firm (they said it was possibly defective) and the replacement has done the same thing. I have been sleeping on it …
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Posted by Scott P
from Logan, UT
on July 7, 2025
Since I had been using the previous traditional inner spring mattress, that I bought used, for about 8-9 years I figured it was time for a new mattress. This one started out great! Firm, flat, comfortable and seemingly affordable. It didn’t take but about 6 months for the edge to …
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Posted by Heather
from Spring Hill, FL
on September 21, 2025
I am so disappointed in this purchase. Within just a couple months the mattress had deep indents and lacked proper support. By one year, we are both waking with terrible upper back pain. I've had generic store brand mattresses last year's longer at a fraction of the cost. We will …
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Posted by Kena
from Jerseyville, IL
on April 11, 2025
At first it was OK. After only 2 years we could feel every spring in it. It was squeaky when you roll over. You could feel the springs by touching the sides. Still looked excellent. The mattress was never jumped on or abused in any way. We are in our …
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Posted by Gary
from Columbus, IN
on January 8, 2025
My thoughts. I feel like I went to a used car salesman. WAY too much money for this bed. Dips in the center and I can never get comfortable. I called 8 weeks after rotating it every week and they said that it can take 6 months to "break in". …
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Posted by Gabrielle
from Crestwood, KY
on October 27, 2017
This bed is killing my back and, although we tried to return it 2 nights after purchase, there is a no return policy. Do NOT buy from Bowles!! If the bed doesn't work out for you, too bad. You may have spent a lot of money, but you are stuck …
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Posted by Patrick P
from Huntsville, AL
on March 16, 2011
Hand down, the best mattress I've ever had. I wouldn't give Serta or Simmons or Sealy another dime of my hard earned money again knowing that Englander is available. The only other bed I'd consider is a Stearns and Foster or Tempurpedic. We are about to buy the exact same …
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Posted by Debi
from Blowing Rock, NC
on June 21, 2017
I would never, ever do business with this company again. Our mattress is still under full warranty and over the past month, I can't seem to get anywhere with this firm. They have no intentions of honoring their warranty. They do not return telephone calls. They say one thing and …
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Posted by Tracy F
from Surrey, BC
on May 7, 2012
My chiropractor told me I needed to get a new bed. This one is expensive but saves me money in the long run - I hope! Either way it's the most comfortable bed I've ever slept on and I travel for work - so hotel "fancy" beds are the usual. …
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Posted by Susan
from Rutherford, NJ
on May 9, 2017
We have owned this bed for 2 years this June. We only sleep on it 2 days a week as it is in our vacation home. After 2 years (at total of 208 days) the bed is totally collapsed.
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Posted by Eleanor M
from Calgary, AB
on February 3, 2013
I used to wake up at night all the time and had a lot of lower back pain and sore shoulders. This mattress kicks butt. The memory foam relieves pressure points. The pocketed coils confirm to my back. I don't have back pain any more. One problem is that the …
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Posted by Donald T
from Calhoun, GA
on November 26, 2017
This mattres is no good and company doesn't stand by the warranty. The reason they say is because it has a stain but that has nothing to do with both sides of the mattress bowing out.This was totally a sham and the company that makes it as well they will …
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Posted by Jeannette
from Los Angeles, CA
on December 11, 2018
We purchased this mattress 3 years ago .for me and my wife .in the beginning when sleeping on it .it was perfect. But little by little we started waking up with back pain so bad .we had to go to the hospital just to get pain medacine.that didn't work .we …
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Posted by Don
from Pittsburgh, PA
on April 1, 2024
Only had this mattress for about two weeks. Not real happy. Keep reading you have to let it break in. My body hurts more than before with my old mattress. Don't know. Guess will have to kept giving it time. Supposedly it's a good mattress. Have back issues and, hip. …
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Posted by Julie
from Paducah, KY
on March 21, 2025
This has Been the worst purchase of a mattress I have ever made I like a firm one so choose this as it did seem firm for about a week , the sagging in this mattress on both sides has led to a massive hill in the middle of the …
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Posted by Debbie
from Grosse Ile, MI
on March 21, 2019
We wanted to purchase a product made in Michigan so we traveled 3 hours to Jonathan Stevens. About 5 years ago I slept on one of their mattresses at the Amway Grand and it was one of the most comfortable mattresses I had ever slept on. Fast forward to 2019 …
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Posted by Andrew
from Silverthorne, CO
on April 3, 2025
Buena vista line is a great quality price point for my short term room rentals and tenants. Great starter mattress for the less aged and on a budget, yet super comfy medium firm
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Posted by Dr C
on October 17, 2025
I recently purchased a Durafirm Luxey mattress, priced at ₹20,547, from Shivarampet branch in Mysore. After using it for just one week, I noticed that fungal growth had spread all over the mattress. This has caused itching and skin irritation while sleeping. A microbiologist confirmed that the mattress is infected …
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Posted by Peggy
from Eagle, ID
on March 11, 2017
Posted by William
from Seattle, WA
on May 16, 2025
We purchased the King Koil Sunset mattress from a local store and have had nothing but great sleep in it for the two years we've owned it!
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Posted by Barry
from Greenfield, TN
on February 10, 2025
I have back problems, have had for years. I bought the most firm mattress Southerland makes. I have to have really firm, I can't sleep on anything else because of the aforementioned back problems. The mattress slept great for a little over a month, but after that it went quickly …
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Posted by doug
from Spring, TX
on May 25, 2017
I was in the waterbed industry years ago and have met the owner, Ron Larson,I have stayed near the bedding industry but have never gone away from flotation sleep. I have continued to recommend softside waterbeds and only Land and Sky. That now will change. Recent problem was basically ignored …
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Posted by Rob
from Spruce Grove, AB
on June 14, 2017
Do not buy this mattress . probably one of the biggest rip-off I have ever had in my life. The worst customer service ever. I am from Edmonton Alberta Canada and the mattresses are made in my city. When I talked to the manufacturer I felt like they were laughing …
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Posted by Sheri
from Dana Point, CA
on March 25, 2023
Never thought we'd spend close to $10000 for a bed but when we tried out the "Smart Life" split head mattress in the showroom we were amazed how comfortable it was. When we laid down we were surprised to find it had "body sensing technology" which recognized our sleep position …
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Posted by Brian
from Augusta, GA
on August 29, 2016
Although we had never heard of Sierra sleep, the sales associate assured us that it was Ashley furniture and that these mattresses are excellent quality. Never heard of Sierra sleep, the sales associate assured us that it was Ashley furniture and that these mattresses are excellent quality. We compared specs …
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Posted by Kayla
from Branson, MO
on May 4, 2018
I have ordered my platform bed 2 different times. And I am still sleeping on the floor! Only because they can not do their jobs and send me all the parts! I asked for a supervisor! And I did not receive a call! All I wanted was the parts to …
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Posted by Dale
from Everson, WA
on November 26, 2018
Being 72 and having to turn it all the time is the s--rd. Wish I would have read reviews would have never bought. Such a large hump in middle of king bed I can hardly get to my wife to kiss he good night
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Posted by Trevor
from North Vancouver, BC
on December 11, 2019
The morons at Restwell actually expect the customer to drop the mattress off at the warehouse for inspection when the springs broke along the edge and we made a warranty claim. Hey Restwell, what are we suppose to sleep on after we’ve dropped the mattress off? Oh, and how do …
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Posted by Carol G
from Bountiful, UT
on September 16, 2022
My husband and I have a split king. I always wondered how his mattress could be more comfortable than mine. It didn’t make sense. We have the same type of mattress. One day I decided to wash all of the coverings. This mattress has an zipper so that is not …
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Posted by jim
from Modesto, CA
on January 21, 2023
My parents had McRoskey beds for the last 40 years, I still have the CA King that is more than 20 years old. The twin beds they got a year ago to replace their McRoskey twin beds, were not the same quality and did not function well on the adjustable …
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Posted by Louella H
from Louisville, TN
on January 27, 2013
An around expensive mattress that doesn't make the grade. Would not recommend this one to anyone. There is a hump in the middle of our bed and indentions where we sleep on each side.
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Posted by Joe
from Brandon, MS
on April 6, 2017
Inconsistent feel between each side with same latex configuration. Two firm layers have different support comfort. If you get the configuration right for your shoulders it's too soft for your lower back. Configurating your comfort is even more difficult as the latex ages. It's like playing Jeopardy with your sleep. …
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Posted by James
from Gulfport, MS
on December 1, 2017
Seems I've found the just right mattress after all these years. I like the latex better than memory foam. For me, it's just right.
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Posted by Evelyn
from Yonkers, NY
on February 28, 2020
I have fibromyalgia and arthritis. This mattress has saved my life. I get good rest and sleep with this mattress. Thank you to the creator's.. so glad I found it..
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Posted by Chad
from Victoria, BC
on June 13, 2019
It's been the best mattress I've ever slept on. I'm writing this review after reading so many negative reviews. I can't say I've experienced the same issues. Compared to the three other mattresses we have owned, and the plethora of hotel beds I've had to sleep in over the years, …
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Posted by Andrew
from Mesa, AZ
on May 5, 2017
I easily paid ten times the cost of this mattress trying to find back pain relief from herniated disks. The doctors wanted to do surgery everyone had a different solution that did not work and I knew that the mattress that I was sleeping at the time definitely was not …
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Posted by Emeraldseye
from New Orleans, LA
on February 22, 2014
I must admit, I was very leery about buying this bed, after I had already purchased it. I hadn't heard of it, and when I tried to find out any information on it, there was NONE. I had read several complaints about Englander in general and I thought I just …
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Posted by Heather
from Brighton, MO
on March 15, 2016
We bought this mattress from a local furniture store. When we called to have it warranties, we were told it would be 6-8 weeks before we got our new mattress back and could have a used one until then. Uh, no thanks, that's WHY we bought a NEW mattress, gross! …
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Posted by John
from Mont-Royal, QC
on February 5, 2018
I complained about the depression on the mattress. The company referred me to the Bay where I bought it from. Customer service never sent anyone to measure the depression and Marshall Mattress basically absolved themselves of any warranty claim. I expected more from the Bay and Marshall but I am …
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Posted by Charlie
from Fort Worth, TX
on June 10, 2018
I’m replacing this mattress today and could not be more excited! This has been torture for 2+ years and I regret not replacing it sooner.
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Posted by linda
from Granbury, TX
on July 27, 2018
i have to find someone who sells this mattress. The store i bought it went out of business.
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Posted by Linda H
from Clarkrange, TN
on April 17, 2016
This is a very high quality, double sided mattress which was manufactured in-house. It is firm yet soft on top and provides me with great full body support despite my heavy weight (210lbs). I sleep by myself, but this mattress appears to have no motion transfer whatsoever. It is solidly …
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Posted by Mary A
from Louisville, KY
on November 13, 2011
I purchased not one but two luxury mattresses from Bowles. One Queen for my mother and a King for myself. Mine was $2200. Within 6 months mine had a dip and my mother's also. It was so bad I had horrible back pain and had to turn around and sleep …
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Posted by Fred J
from Chester, CT
on September 27, 2011
My major fault is with the delivery service. They were supposed to call and didn't. We looked online and found that the delivery time was sometime AFTER 7:15am - they showed up at 6:55am. This new style matteress replaced a matteress AND box spring, but they would only take away …
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Posted by Mike
from Jacksonville, AR
on June 8, 2017
Wonderful choice and Bebee WArehouse furniture gave us a great price . They recommended it and we are both very pleased
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Posted by Karen
from Griffin, IN
on December 7, 2018
So far the mattress has mostly met our expections. I felt it was harder than the one from the store. Then yesterday my husband got in to the bed and we hear a pop. We took the mattress off to investigate. We found two boards in the box springs right …
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Posted by Inez
from Holbrook, AZ
on December 6, 2018
Long story short, canceled order after it went unfulfilled for 2 months, waited another 1.5 months for a refund, was issued a refund very soon after I left a negative review at the Better Business Bureau, and THEN the refund to Paypal "didn't complete." SO STILL NO REFUND. This is …
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Posted by Steve
from Las Vegas, NV
on May 16, 2020
After sleeping on the SleepEZ Select Comfort hybrid queen latex mattress (i.e., this is a relatively new mattress) for about 45 nights, I rate this mattress in the top tier of hybrid mattresses I have seen, reviewed or purchased, whether a bed in a box or in a retail store. …
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Posted by Rbert S
from Rentz, GA
on March 25, 2012
valley and mountain across.mattress top.very uncomformable.i cannot even sleep on mattrss.have to sleep in another bedroom.retailer told me to push down on hump and it wood eliminate mountain and valley.you guest it .it did not work. my wife and i are very displeased with product. we have actually turned the …
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Posted by Fred H
from Walpole, MA
on January 4, 2014
We had bought two Naturally Bob's latex mattress a couple of years ago and found them to be very comfortable. When we recently ordered a new King size for the master bedroom, we didn't bother to go to the store to try it because we thought we knew what we …
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Posted by Anna
from Reynoldsburg, OH
on May 7, 2018
The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing different is …
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Posted by Shirley
from Coatesville, PA
on June 12, 2018
Don’t care for foam but read foam is great for adjustable beds. I am so stiff when I get up in the morning. Hard to move around in this bed. Have had more pain then usual. Was toldI get 120 free trial but if I exchange will have to pay …
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Posted by Don
from Sarasota, FL
on December 11, 2017
It cost me $39.90 to fix the defective hose connectors and now the pump will not indicate the pressure in the mattress. The fix will cost me $304.35 to replace the defective pump. I do not recommend Air Beds Unlimited because it will cost you more money in the long …
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Posted by Cindy
from Opelousas, LA
on February 6, 2020
The bed is really great and Innova has always responded promptly to any issues that I have had either via email or phone...I have no complaints about the company but the mattress is sagging in the middle but that maybe because my mother had kept the head of the bed …
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Posted by Debbie
from Solana Beach, CA
on December 5, 2022
Impressed with Harvest Green Mattress from the moment it arrived in efficient packaging & popped (with help professional delivery service) into a nicely stitched and quilted firm mattress. Sleeping on our new king mattress is comfortable with just right amount of support for my weak lower back. I fall asleep …
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Posted by William
from Harker Heights, TX
on September 29, 2021
Sleep like a baby!👏🏽👏🏽👏🏽
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Posted by Tommy
from Maple Valley, WA
on August 16, 2022
First, Paramount is a Rolls Royce level mattress company. Their beds are sold at Bloomingdale’s and adorn some of the most luxurious hotels in America. Yet, many of their price-points are reachable for average purchasers while still maintaining very high quality. I had tried three mattresses. I have osteoarthritis, a …
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Posted by Gail
from Lake Katrine, NY
on November 24, 2021
For the price I thought it would be much better. I tested the same mattress in the showroom of the store on several occasions and so did one of my relatives and when the mattress came it did not feel the same. I did not complain about the mattress initially …
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Posted by Dan S
from Mobile, AL
on February 12, 2013
I am replacing the plastic barrel connector for the third time. And for the third time the company has changed the design. Little wonder! I cannot depend on this bed, and I will not buy another.
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Posted by Bobby H
from Conover, NC
on May 29, 2012
I purchased this mattress originally for my guest room, because I wanted something nice but didn't want to spend a lot of money. It turns out that after a few nights on my name brand mattress, I realized the Southerland model was much more comfortable. We have moved the Southerland …
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Posted by Linda C
from Hillsboro, IL
on February 18, 2012
The mattress is only 1 1/2 years old and it looks like it's 20 years old. We have rotated the mattress every month as we were told to do. The body impressions show severly even when the bed is made. I would never recommend the mattress to anyone.. My son …
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Posted by Emma
from Atlanta, GA
on March 1, 2017
We compared this to a sleep number and were excited to pay so much less for it. We are beyond disappointed! We paid $1649 for an air mattress you can but at Walmart for $69! Its terrible and the company wont take the product back. They wont return calls, wont …
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Posted by Missy
from Wichita, KS
on June 21, 2018
I love my bed!!! The wrapped coils mean that my dogs don’t disrupt me when they get in an out of bed at night. I don’t have any pressure pain an I just sleep good. I didn’t pay an arm an a leg either!! Good company an good quality beds.
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Posted by Lewis
from Saline, MI
on November 1, 2019
Ordered package bed and "waveless" mattress. Mattress does not look like retail picture. Strobel said it is the same. Here's the video of it: https://www.dropbox.com/s/ds0433dcbwivdf2/20191013_151044.mp4?dl=0
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Posted by Joe
from Richardson, TX
on August 10, 2018
I really am satisfied with this mattress. I get a great nights sleep and it was relatively cheap compared to many others. Even if I need to replace it in 3 years it beats paying 1500 or more.
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Posted by Marilyn
from Santa Monica, CA
on May 31, 2019
I expected to have this mattress for 15 years at least since the warranty for 100 percent natural latex mattress was 20 years if we rotated it every 4 weeks. It was so heavy we needed help to rotate it but were faithful to to the routine give or take …
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Posted by Joni
from Omaha, NE
on July 14, 2021
I bought this mattress when my other mattress was 20 years old. It was very comfortable at first. I noticed that I left sunken body imprints when it was only one year old. I rotate it often. I weigh less than 130 lbs. Lately, I started sleeping at the foot …
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Posted by Michele
from Glen Burnie, MD
on June 25, 2022
This matteress was by far the best ever!!! The pillow top made it soft and comfy and the inner coils kept it supportive and firm. But sadly it finally (after 15+ years) it started to the dreaded 'sag' into the middle of the middle of the bed. I would buy …
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Posted by Kelly
from Chino Hills, CA
on August 21, 2022
We have had the mattress, for almost 8 weeks. The mattress will not hold air consistently. One side seems to lose air worse then the other. We have done everything the troubleshooting guide tells you to, and it still happens. we have reset the pump, hand tightened the hose connections …
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Posted by Shane S
from Citrus Heights, CA
on November 21, 2012
I have owned a waterbed since 1977. This is the third mattress I have purchased meaning that the overall average mattress life has been about 12 years. The prior mattress that I purchased was a Naturalizer 100 in August 1988 for $69.95. That lasted until I wanted a firmer mattress …
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Posted by Lonnie C
from Smithfield, VA
on March 26, 2011
If you value your health and a good night sleep, avoid a foam mattress at all costs. The foam bed is so soft it provides no back support. After a short while the mattress develops a pit in the middle where you are unable to roll from side to side. …
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Posted by Jen H
from Roy, UT
on December 9, 2011
great in the beginning. even talked two friends into buying one. best sleep i ever had. three years later it begain sagging. seven years later the company barely acknowledges my e-mail or phone calls. I am yest to see a refund or replacement. not worth the $3,000 i paid for …
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Posted by Daryl
from Mokena, IL
on November 7, 2018
I have a doublesided bed from them and its awesome!
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Posted by Drew
from Loveland, OH
on March 10, 2019
Spent over $1,500 on the king size mattress set. After months of struggling to getting acclimated and my back killing me.....we went back up to see what they could do. They gave us some cheap foam top and said to try it. After another coulple month of my back still …
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Posted by J
from Carrizo Springs, TX
on February 11, 2020
So much money down the drain !!! my experience with this mattress was horrible! I was expecting my first child... “pregnant” needed something comfortable. Bought it within a month of having it .. believe it or not on one side of the bed sunk in. She’s now three years old.. …
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Posted by Nancy
from Dallas, TX
on March 4, 2016
Just spent two glorious nights on a new Justice bed at the wonderful, newly remodeled Drury Inn in Austin. This bed was superb! If I'd been in a truck instead of a car, would have made an offer to buy to bring home right then & there! Haven't thought about …
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Posted by Judi S
from Henrietta, NY
on April 5, 2013
the first 2 years it was comfortable - we had the previous mattress over 15 years so it was great. Now as my husband says it is like sleeping in a taco... it is okay if there is only one of us in bed, but when he is in bed …
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Posted by Lovonne
from Glasgow, KY
on August 7, 2016
Had Boyd lumbar waterbed before-loved it, tried sleep number and found they were not able to adjust air pressure as much as the Boyd system. Price of Boyd significantly lower for better mattress. Sleep soundly now with the Boyd Night Air 250 2-chamber. Have slept on Boyd products for 26 …
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Posted by Beverly
from Auburn, IN
on February 16, 2016
When first lying in bed, feels comfortable, but bed slowly starts sinking in the center and it is hard to roll to side of bed or even get out of center of bed, due to sinking. I've never had back pain until sleeping in this bed. Furniture store I purchased …
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Posted by Sydney
from San Diego, CA
on May 31, 2018
Ever since I got the bed I’ve woken up every hour and a half drenched kn sweat. I thought it was night sweats. Then I slept elsewhere and I realized it’s the bed. I hate this thing. Do not buy one.
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Posted by Kara
from Shirley, AR
on May 1, 2022
The mattress was wonderful for two months. Then the sides began breaking down. After 4 months Dreamline replaced it (with me taking it to them). We were promised the new mattress would not break down and that it would be replaced if it did so within one year. We are …
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Posted by Yudette
from Inglewood, CA
on July 17, 2022
It's hard to believe how comfortable my mattress is each and every time I use it. No matter what position I choose to sleep, I wake up refresh and ready.
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Posted by Angus
from Burnaby, BC
on January 17, 2020
We thought we were doing the right thing when we purchased this mattress almost 3 years ago. Canadian made, Canadian owned company, all natural materials etc. We were assured this mattress had superior side support as we told the salesperson it was very important to us. The bed is now …
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Posted by Angie
from Stockbridge, MI
on February 24, 2020
We purchased what was believed to be top of the line mattress and was good for roughly 1 month and the middle is completely sunken in. Came with 15 year warranty but does no good if they don't stand by their product. Worse purchase ever and have to get a …
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Posted by Roger H
from Astoria, NY
on December 21, 2010
This soft sided mattress is made extremely poorly and is not durable. The manufacturer won't uphold their own warranty. They are unwilling to do anything about the poor workmanship or quality of their product and stand by their retailer. Don't buy garbage from these thieves unless you want to replace …
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Posted by D L
from Mississauga, ON
on October 1, 2011
I would strongly recommend this line of bed A+I have had beds that are $5000 dollars as this one is before great price at The Bay..Do your self a favor and check it out It is a flippable Pillow top..It will be the best night sleep money can buy NOTHING …
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Posted by Albert
from Beverly Hills, CA
on October 4, 2015
The Marshall brand Serene 4 series has opened a new realm of sleep comfort for me and my wife. This mattress has a medium firm support with a euro pillow top for additional comfort. My wife sleeps on her side and I sleep on my stomach - this mattress works …
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Posted by Bob H
from Blairsville, GA
on November 16, 2012
I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed …
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Posted by Martina
from Montreal, QC
on February 5, 2018
Les 2 pouces de latex n'aide pas à atténuer les points de pressions. Durant la nuit, nous sommes tjrs à changer de positions puisque le matelas est peu confortable et fait pression aux épaules ainsi qu'aux hanches.
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Posted by Joe
from Loudon, TN
on October 9, 2021
Derrick provided excellent service in helping us pick out the right mattress.
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Posted by Eric
from Chicago, IL
on November 3, 2022
Excellent mattress, would strongly recommend reaping the Harvest of this excellent sleep product.
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Posted by Sharon P
from San Antonio, TX
on March 16, 2011
My experience with the mattress is awesome. But I knew it would be, because I have purchased with Cantwell before and was satisfied. A few family member has also purchase with them and are completely satisfied. The mattress is of great quality and comfort that if a person could stay …
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Posted by Dina
from Frederick, MD
on October 27, 2014
I bought a the exquisite mattress and return the first one the smell of chemicals so horrifically strong. The store send a second one which smells less but the chemical smell is there. Please do not buy this brand of mattress.
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Posted by Cindy
from Morristown, TN
on October 3, 2017
My husband is a hot sleeper and this bed just works for us. We both sleep like babies on it. Great for side sleepers. We are very pleased with our purchase. When this finally wears out, we will buy another!
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Posted by Mark M
from Canoga Park, CA
on February 18, 2011
I purchased my "Aireloom Luxury Latex Jacaranda" bed at Sit 'n Sleep in December 2010. It has no springs, just a very dense "Dunlap" and "Talalay" latex core. The "Jacaranda" is a firm mattress with its very comfortable "Talalay" layer at the top. In the first couple of months I …
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Posted by Mary
from Summit, NJ
on March 16, 2020
Can't believe we have had the bed 15 years. Love the individually controlled heat. We have had to replace the air chamber on one side twice but even after the initial full warranty the price was very reasonable to repair. We have enjoyed the bed so much that we are …
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Posted by AL
from Ashton, MD
on April 25, 2021
This mattress collapsed in few ares, those areas are about 4 inches deep, contacted the tore, they asked for the pictures of effected areas, which we provided, they do not send a qualified person to the house to access the mattress, and they feel that nothing is wrong with the …
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Posted by Renee
from North Royalton, OH
on October 30, 2022
Totally uncomfortable. Hard to get out of due to the center sagging. Sorry I bought this mattress.
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Posted by Ann
from Tacoma, WA
on December 23, 2015
I love the latex feel. This mattress is firm and supportive, without being hard. I sleep great!
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Posted by Stacey
from Ely, NV
on February 23, 2015
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated …
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Posted by Jesse
from Indianapolis, IN
on October 17, 2016
I bought this mattress set to furnish a new home. Here I am, 14 years later, I no longer have the home, but I still have the mattress set! I'm a big guy(300+ pounds), so previous mattresses very quickly turned into sleeping in a bowl. I had a 90% waveless …
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Posted by Martha C
from Whittier, CA
on November 29, 2017
After many attempts to get issues resolved, sit n sleep didn't care. Very unsatisfied with service and product from sit n sleep. This product was returned.
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Posted by Anita
from Crossville, TN
on January 6, 2018
I have since found out a particular bed support system is needed for this mattress. The salesman said it would work on any support and frame. I think this is my problem. The manufacturer told me the name of the support system this mattress needs. I ordered one at an …
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Posted by Peggy
from Everton, AR
on April 27, 2017
Slept ok first couple years. Then it started sagging where my husband laid. We bought some memory foam to try to help. It only got worse. We kept a mattress pad on since we bought it and we kept it between the foam and mattress. We finally decided since we …
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Posted by Ashwini C
on May 23, 2023
I got the Eastman House mattress a few month ago and I have loved it. It's super soft and comfortable. I love sleeping on it or even just sitting or laying on it.
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Posted by JERRY B
from Arcadia, CA
on December 15, 2017
have not had a good nights sleep since we bought it, if you take it back and upgrade me to a better one I would be very pleased thanks for asking Jerry Brascia
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Posted by Dan & Jennifer F
from Newport Beach, CA
on January 3, 2018
Quickly developed impressions on each side, with ridge in middle. Don't think it is wearing properly.
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Posted by William
from Iuka, MS
on July 26, 2020
very bad for the cost of it
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Posted by Michelle
from Signal Mountain, TN
on July 27, 2022
First off, I’m extremely happy with my new MurMaid Mattress. I have only slept on it 2 nights, and it has been the best sleep in years. My whole experience has been tainted due to the mattress pad you are required to purchase if you want the one year “Comfort …
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Posted by Jane A
from Fernley, NV
on March 18, 2013
I live in a very small town where the ONLY furniture store sells nothing but Southerland mattress. I know that this company has a terrible reputation, but thought, "how bad can it be." Ha!!! My sofa is more comfortable than both the gel foam Omni-Tranquil for over $1000.00 or the …
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Posted by X G
from Stow, MA
on July 10, 2013
We ordered this bed on 6/5/13. There appears to only be 1 customer support person and she is AWFUL. She does not return calls, emails or txts. She will not let you talk to her manager. The bed finally came 30 DAYS LATERr after being back-ordered (un-be-knowst to us). It …
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Posted by Evelyn R
from Cave City, AR
on October 7, 2015
Not satisfied at all feels lumpy and we can feel the springs.
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Posted by Ajeenah
from Mansfield, TX
on May 31, 2017
Have had mattress 17 months and already sags. I wake up with a headache and back ache every morning because the bed feels like the cushion moves around. This bed makes me feel like I'm upside down and the blood is rushing to the top of my head. I have …
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Posted by Jonathan W
from Stevenson, MD
on November 21, 2012
In August 2011 I bought a Series 8 Emerald Air Bed from Air Beds Unlimited. They have a dizzying range of styles and options for their beds. The marketing is very persuasive and I decided to give them a try. I have a Select Comfort Mattress that I like very …
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Posted by Raynee'
from Westbrook, ME
on June 21, 2018
My friend (of 80 years old) gave the above remark concerning her nights sleeping on this mattress (in a nursing home setting) for a month and a half. She wanted to buy it for her own use at home. I tried it for only a few minutes and immediately fell …
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Posted by John
from Orlando, FL
on September 3, 2018
Good value for the money spent.
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Posted by Ted
from Glendale, AZ
on August 24, 2018
Purchased bed in Dec. 2012. In 2014, pump which has two hose connectors for left and right side of bed, left side quit filling left air bladder. I switched hoses left to right, and was able to fill my side of bed. Called Air Beds Unlimited and talked to Michael, …
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Posted by Michael
from Eagle River, WI
on October 6, 2020
The mattress after just a few years and routine rotation has two body channels with a center hump that is unacceptable. Having two homes with two beds to sleep on we feed our high end E Hotel Atlantis. After 4 years we’re shopping fir a new one!
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Posted by Len
from Utica, NY
on January 18, 2022
After 18 months of use by 10 year old the mattress has 3”indentation on the middle, very uncomfortable to sleep on, gets hot, very bed quality, would never recommend it, would not even take it for free!
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Posted by Van
from Portland, OR
on November 8, 2014
I have not bought a mattress in years. Shop around, found the elite with good price, bought it, no regrets.
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Posted by Andrew
from Winterville, GA
on April 15, 2023
After just one week there are springs in my back. I called the store to warranty the mattress. He's refusing to do anything. I called the manufactory. They say they can't do anything. I waisted $500
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Posted by Mark
from Waco, TX
on September 28, 2017
The first six months I had this mattress, I thought it was the best mattress I'd ever purchased! However it slowly started sinking in the middle and exactly after 11 months the entire middle sunk in about 5 inches. The warranty is an absolute joke. They require you to mail …
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Posted by Lynn
from Schomberg, ON
on March 9, 2018
I wanted to buy Canadian made. I spent a great deal of time in the showroom picking this mattress. I purchased the Marshall mattress, top of the line, and box spring and fully supported frame. Four years in the mattress is sagging in the middle. The sag is visible and …
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Posted by Katie
from Hatboro, PA
on January 20, 2018
Ok so I just woke up after my first nights sleep on my new hybrid Therapedic Backsense mattress. And it was was morning!!! I can’t believe I waited so long to replace our 10 year old Sterns and Foster inner spring mattress!! My husband and I were getting terrible sleep …
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Posted by Jim
from Victoria, BC
on February 16, 2019
Within two years, this mattress had a distinct 'mountain range' running down the middle of the bed. When you lie sleep, there is a distinct impression that the bed is trying to roll you off of the edge. Hard work if you try to go uphill into the middle of …
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Posted by Donna
from Cashiers, NC
on April 20, 2022
After 51 years of marriage and prior to our Natural Bed we could never agree on a mattress that worked for both our comfort needs until we discovered the Natural Bed. It should probably be a required purchase during marriage counselling (only kidding.)
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Posted by Mary D
from Perry, GA
on September 1, 2015
The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and …
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Posted by Carolyn
from Little Rock, AR
on January 1, 2017
Lumpy, we're both sleeping hammock style wake up tired and grumpy tossing and turning all nite the edge of bed is high on both sides.
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Posted by Charlene
from Frankfort, KY
on April 29, 2017
With traditional mattress would have hip pain and back pain every morning, not anymore. We awake rested and pain free! We don't wake up when the other gets up during the night, no motion detected from each other. Love it!!
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Posted by Molly
from Port Moody, BC
on February 19, 2018
I haven't had a good nights sleep for 1 1/2 years. Dips have formed valleys on both sides of the mattress. Yes, we flip it regularly. Warranty is a sham because the dips aren't deep enough to meet criteria. Of course not, the dips are measured by a small ruler …
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Posted by Tami
from Barbourville, KY
on April 17, 2022
Like sinking into a wet sponge that you simply can't get out of....does not hold form and already looks like it's years old after less than 6 months.
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Posted by MaryAnn
from Denver, CO
on October 18, 2022
I just got the mattress but was disappointed with its delivery condition. However they had it in the truck, it was squished and not flat. The delivery people told me it would take a hour or two for it completely resume its shape and fluff up. That appears to be …
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Posted by Zest C
from Redding, CA
on November 20, 2010
My bf and I had to get another bed because it caved in so bad. We'd wake up tense from trying not to fall into the middle and squish each other, especially during the hot summer months when you don't want to touch. It caved in SO BAD, not even …
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Posted by Ellen U
from Asheville, NC
on December 6, 2010
I am pissed off that I spent a month's salary for a new bed that is now stuck with a deep dip in the middle of the bed after just a few months under my 140 pound body. The only thing firm about this bed is the edge support. The …
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Posted by Faith
from Vernon, BC
on January 31, 2017
I had a memory foam mattress $$$$ then switched to latex $$$$$ but I was still not comfortable till I switched to this Marshall's mattress $$$$. It's been only a month but I tried others and had to return them as my back was killing me within the same time …
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Posted by Russ
from Cumberland, MD
on January 27, 2018
Excellent choice for me.
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Posted by Sheila
from Austin, TX
on September 21, 2018
I thought a $1400 mattress with a 20 year warranty would last. It started out great but just after 4 years I began waking up with back pain. That foam was breaking down. Sherwood did not honor the warranty and denied there was anything wrong. Don’t waste your money. Can’t …
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Posted by Dallas &
from Lincoln, NE
on March 9, 2019
We are Happy from the first few Nights .. couple of adjustments and things are good.... Even with back surgery ! Adjust ! and Slept fine.
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Posted by Angela
from Calgary, AB
on June 20, 2020
So disappointed!! Complete waste of money as manufacturer would not stand behind their product, this garbage Marshall Matress failed the first month and now it’s going to the dump! Buyer beware-this is a bad choice, do yourself a favor and buy a different brand this one sucks!!
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Posted by Udhav
on November 30, 2022
In the disguise of Warranty Sleepwell Mattress are looting the customer by asking to pay hefty amount for replacement even though their products carry a Warranty of 7 years and some of the products for even 10 years. They are totally misleading the customers by publishing warranty of the product …
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Posted by Brad M
from Birmingham, AL
on November 7, 2012
Will buy Southerland again! Bedz Express had the best selection and best price in town. Great sales rep-Jeff fast delivery, in stock sent a friend to shop also!
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Posted by Vera
from Vernon, BC
on March 12, 2023
I expected a comfortable sleep for this price point. I have to flip this mattress every month for impressions and it's heavy. I'm 140lbs and the only one that sleeps on it. There was one level softer at time of purchase but I wanted support so I went one lower …
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Posted by Nimesh
from Atlanta, GA
on July 5, 2017
I picked up the Sierra Sleep Limited Edition Firm after being turned on to it by the Bed Co. in Atl. I've been sleeping on this bed for a little over 2 months now and have zero complaints. Especially, considering how inexpensive it was compared to many of the other …
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Posted by Roberta
from Broomfield, CO
on November 14, 2017
This mattress is very very comfortable, we like very soft mattresses and this one feels like it hugs you. Compares to very high end mattress quality, but not the high end price.
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Posted by Weelsby
from Lonedell, MO
on October 16, 2017
I bought the Responda Flex 5105 Queen Size. It has been the best mattress ever for me. I thank my sales person for taking the time to show me the mattresses in her store and the features. She helped me find the perfect mattress. Comfortable, cool and GREAT><
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Posted by Anita C
from Claremont, NC
on November 1, 2017
Best mattress I ever slept on, at home or on the road!
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Posted by Stan A
from Clearwater, FL
on January 18, 2018
When we bought the bed two years ago it a little too firm and hot for my wife, so we bought a topper for it and it helped. Now two years later there is no support left in the mattress. I putt a straight edge on it and pushed in …
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Posted by RGM
on December 20, 2017
The adjustable mattress base is extremely poor quality. I have had the bed for just over two years and had literally only actuated the adjustable base 2-3 times. The last time when I needed to use it when very ill, it failed to work. I tried a hard reset as …
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Posted by L
from Los Angeles, CA
on August 15, 2021
This bed has been slept on for about 4 years. It stated sagging in the middle just a bit after 2 years and now it is just beyond tolerable.
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Posted by Deborah A
from New Bern, NC
on May 21, 2022
This is the best mattress we've ever had.
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Posted by Pat
from Berlin, MD
on September 26, 2016
I have known for years there are mattresses made for a much better price compared to Sealy and Serta. Very happy with our mattress and when this one needs replacement I would buy another of the same brand from the same dealer. Very happy!
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Posted by Yvonne
from Ellisville, MS
on September 29, 2016
This was the second Ashley mattress we purchased in a month. The first was the firm in the same brand. It was hard as a rock. Returned for plush and I woke up in pain every morning. Hopefully the third time we will get it right with a upgrade.
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Posted by Catherine
from Louisville, KY
on March 9, 2018
Depression appeared in center of mattress after two months. Was told they would repair it at no cost, even though the depression was slightly less than the one and a-half inch they consider normal, if I brought it to the factory. Otherwise there is a standard $100 pick up and …
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Posted by Mary
from Seminole, FL
on December 22, 2019
Nice mattress. But large dip in mattress. When bed is all made up you can visually see a huge dip. Bought it on sale, still paid good money for something that looks like this one!
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Posted by Laurin W
from Dover, NL
on July 27, 2012
This is the worst mattress I';ve ever owned. It is a pillow top started sagging toward the middle almost immediatly. It got so bad I had to discontinue using it. To make matters worst, I can't get any satisfaction from the seller. It had 30 years warranty and what's the …
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Posted by Donna
from Burlington, KY
on February 24, 2016
Was a skeptic at first since the brand was new to me. Salesman explained about the company White Dove, and we decided to take the plunge. This mattress is SO comfortable! I sit on the edge of the bed a lot and am very impressed with the edge support. Would …
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Posted by Lynn
from Scottsdale, AZ
on November 1, 2018
We’ve hadn’t this mattress for 8 years now and we are in the market for a new mattress. Initially we had to modify our bed frame as it was slatted and the mattress sagged through the slats, all cured with a piece of plywood over the slats. However, fast forward …
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Posted by Dawn
from Tomah, WI
on January 21, 2019
Terrible mattress, wake up sore everyday. No support and very hard.
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Posted by Allen O
from Kingsport, TN
on April 15, 2019
When we went into the Sleep Zone in Kingsport Tn Mark Matto the owner of the company took exceptional care and time with us .Thw sales clerk Erick Biorck explained everything about this mattress in complete detail,he was nice and UI will definately bee sending customers to them ,.The delivery …
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Posted by Annie
from North Pole, AK
on January 1, 2021
This has been a great mattress!
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Posted by Cathy B
from Point Pleasant Beach, NJ
on December 13, 2009
Posted by Jennifer
from Bolivar, TN
on September 7, 2016
I love this mattress to family and friends. I love it is made in the U.S. Quality is outstanding. We sought out the company after staying in the Monteleone Hotel in New Orleans, LA. ....they have this mattress at the hotel. They sd. several customers call to find out what …
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Posted by Stacey
from Bahama, NC
on February 8, 2017
Developed two craters within 6 months where my husband and I sleep. We are both early 30's and wake up with hip and back pin that we've never experienced before sleeping on this terrible mattress. What a giant waste of money. The mattress is also terribly hot and makes you …
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Posted by Santosh D
on May 30, 2019
Sorry to say, this mattress I don't feel comfort sleep , called bay, inspect and answer me no defect but I don't feel comfort, please suggest. S.D
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Posted by Dian M
from Reno, NV
on September 1, 2019
I bought this after trying and returning two other mattresses from local companies. Mind you, this return process isn't free - I ended up paying several hundred dollars in return fees. I then started researching mattresses online and found and talked with TheMattressExpert.com He seemed very knowledgeable about mattresses and …
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Posted by Lynda C
from Loveland, CO
on January 23, 2012
Bed Leaked within months of purchase. We've taken it back only to have them charge us because the valves (which have broken several times and they admitted have KNOWN problems) continue to break. Of course this was never covered by their fake warranty. I say fake because it is worthless.
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Posted by Jennifer
from Chandler, AZ
on March 12, 2015
I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent
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Posted by Mary
from Gate City, VA
on September 28, 2018
Great! We love the bed.
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Posted by Carol
from Saint Augustine, FL
on December 11, 2018
This was supposed to be a medium firm mattress . I sunk in after 2 week. I haven’t had it for a year and I’m having to buy a new one.
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Posted by Brian
from Joplin, MO
on July 24, 2020
Getting use to a hybrid mattress from a traditional mattress is a little hard.
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Posted by Jenny
from Unity, ME
on September 20, 2022
If the company I bought it from would take it back I would in a heartbeat! It’s terrible! We even bought a topper…. Still awful! We both wake up in pain every day! Now as a senior citizen I have to go out an buy another mattress or live with …
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Posted by Christopher
from Chaska, MN
on March 1, 2019
Don't buy a mattress from this place. We bought a foam $2000 plus mattress and it has no support after just two years. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. When the warranty inspector came they offered no solutions. They …
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Posted by Karen
from Peyton, CO
on August 13, 2020
We purchased this bed in February after my husband's cancer diagnosis. We have had problems with the comfort of the mattress, as well as the worst customer service we've ever experienced. We have received two replacements since the purchase. The original topper was hard as a rock, it took 3 …
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Posted by Carmen
from Clifton Park, NY
on February 17, 2022
Purchased the Sleepwell mattress and box spring in September 2021. Defect in mattress cited in November 2021. Submitted Warranty Claim in November 2021 with required photos showing the defect. As of today, 12 weeks later, no disposition or response received! Very poor Customer Support!! Back pain continues!!! BUYER BEWARE!!!!
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Posted by Jaf
from Frisco, TX
on May 11, 2018
What a disaster, dealing with this company. I ordered a King-sized Harmony air mattress. They sent me an "RV"-sized king, which is like a normal queen-sized mattress. Of course I didn't discover the mistake until I had already gotten rid of my dear old Select Comfort, which was 13 years …
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Posted by William
from Cassville, WI
on January 25, 2017
Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn …
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Posted by Rob
from Delray Beach, FL
on January 17, 2019
Genesis mattress is a horrible product, the 10+ years manufacturer warranty only covers cosmetic that have to be proven by photos, it is useless, just a joke. This mattress sinks in different spots when laying down on it, resulting in severe back pain, since mattress goes back to original shape …
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Posted by Narelle
on April 20, 2021
Brilliant bed my husband just loves it, can't get him out of it. Best bed we ever bought. Great service and has kept in touch about how its going. Would recommend this bed to everyone. Very quick delivery and the delivery guys put it all together and we didn't have …
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Posted by Mark W
from Elizabethton, TN
on July 2, 2012
I have had 2 of these one I returned under warranty and the second I am trying to return but the store i bought from is now out of business....wonder why. they buldge, and the tops come apart to fold up and my body has never been in so much …
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Posted by Kan
from Reno, NV
on January 26, 2015
Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse …
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Posted by Sydney
from Broomfield, CO
on October 4, 2019
We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress …
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Posted by Jill
from Cincinnati, OH
on April 12, 2018
Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!
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Posted by Amanda
from Austin, TX
on September 14, 2020
Mattress is holding up as expected. My husband and I both have enjoyed the support the mattress provides while still providing a layer of softness we appreciate.
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Posted by Elaine B
from Los Angeles, CA
on February 18, 2013
The mattress was great when we bought it, but has completely lost all support with 3 years of regular use. Ridiculous that such an expensive product doesn't last longer. Would NOT buy again !
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Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
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Posted by Dagmar
from Cleveland, OH
on August 29, 2017
We returned the first mattress because it bowed (high in the middle, low on the sides). We received a new mattress and this one is too soft and it squeaks every time you sit or lay on it. The edges of the mattress are too soft and still bow but …
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Posted by Brittany
from Cherry Hill, NJ
on November 21, 2017
I've had my BOBs Anticipation mattress (king size) for less than a year and there is a 3 inch depression already and you can feel the springs in your back. We are having trouble getting a refund from them as they insist on us getting another matters from them. NEVER …
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Posted by Emanie
from Oklahoma City, OK
on January 22, 2019
I have never had a mattress that’s fantastic. It is not too hard and not too soft, just the perfect medium. It fully support my back in just the right ways. I’ve always dealt with back problems, but thankfully, with this mattress my back does not bother me during my …
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Posted by David
from Fort Wayne, IN
on February 18, 2015
Didn't have any problems with the mattress, until... After only 2 years the corner seam started leaking badly !!!
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Posted by SoundSleeper
from Atlanta, GA
on March 14, 2019
After seeing the other reviews, I had to offer a positive perspective. My husband and I love this bed. It's actually one of the best beds we've had. The comfort is wonderful, like a cloud or a nice hug after a long day of work. Our only complaint is that …
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Posted by MARK
from Kissimmee, FL
on December 28, 2021
Totally mislead by the sales person. This mattress is totally un-sleepable. The sales person I spoke to was rude and constantly interupted when I was speaking. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. One $800 mistake is …
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Posted by M J
from Owensboro, KY
on June 12, 2011
The first review was obviously written by a Southerland employee because this is a truly awful mattress. Like the other reviewers, mine sunk in the middle within several weeks (I'm 190 pounds) and the exchanged mattress from my local store did the same. Do yourself a favor and don't buy …
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Posted by Vickey S
from Bellevue, OH
on February 18, 2012
I am so disappointed with this mattress and could kick myself for wasting my money. I will never again buy a pillow top mattress from Spring Air or from any other mattress manufacturer. The fact that I had spent so much money a product and it only lasts for about …
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Posted by Sue M
from Tonawanda, NY
on January 19, 2014
After 3 years, we have to go buy a new mattress. It is so uncomfortable, we cannot even stand it anymore. Huge "puff" of fabric towards the top middle, and sagging horribly in the middle. Our backs are killing us.
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Posted by Brittany W
from Great Mills, MD
on October 20, 2014
ive owned a sensapedic for about 11 years now. I was late to everything it seemed like for the first year that I owned it. I slept so hard. I never knew how well I was not sleeping till I got the best sleep of my life. I had back …
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Posted by Judy R
from Holland, MI
on September 23, 2011
We bought this mattress in June 2011, in July, we rotated it and now we have an impression at the foot of the bed, obviously visible through all the bedding. My big concern is, what will it look like a year from now. I'm afraid to rotate again for rear …
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Posted by Carmen L
from Old Hickory, TN
on June 19, 2011
A mattress is no small purchase so taking the dive can be nerve racking. I finally after a few months researching latex went for it. THIS is the absolute best bed ever!! As the other reviewer stated, its hard to get out of in the morning! I'm always late for …
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Posted by Barbara M
from Phillips, WI
on October 18, 2016
There is a 2 to 3 inch indentation where I sit when I get out of bed. It's like the foam never came back to its original shape. I would like to know if anyone else has this problem?
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Posted by Barbara
from South Hill, VA
on January 23, 2017
I wake up in the morning feeling stiff around my neck and shoulders. I don't get a full night sleep.
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Posted by Steve
from Downingtown, PA
on June 6, 2018
Within 3 weeks of the mattress being delivered it sunk in on one side and humped up on he opposite side. Gold Bond has done NOTHING to correct this issue and claim that they do not make defective products. Their warranty is a joke. We have been pursuing this issue …
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Posted by Timothy
from Fountain, CO
on December 18, 2018
I've only had this bed for a year and it already had a serious divot in the middle. It's a very hot bed. We bought a cooling topper, but that only helps a little. It's difficult keeping comfortable all night long since you're sweating from the bed side and freezing …
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Posted by Kate
from Belfast, ME
on May 27, 2019
Very disappointed with this mattress. Began creaking like an old bed after 1 month! The sides have lost support and sink when you sit on the bed. You can feel the springs through the sides. I have flipped and turned the mattress as instructed. I weigh 160 lbs and the …
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Posted by Ron
from College Station, TX
on March 25, 2019
I wish they still made the Nautilus bed. I’ve looked ours over top to bottom and no mold whatsoever as another claimed. Most have been dirty home or something odd.
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Posted by Patrice
from Pflugerville, TX
on January 24, 2021
Myself and every single son and daughter of mine and their children waste no time falling to sleep in this bed when they come to visit me . The bed isn't the issue with my not being able to sleep with arthritis,it's the pillows. I've been trying to find another …
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Posted by Chris B
from Perry, GA
on February 18, 2011
This is the best mattress I have ever slept on hands down. From first crawling into the mattress til crawling out of it in the morning it feels like sleeping on a cloud. This mattress offers the best in support and comfort. The only thing I have found bad about …
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Posted by Linda W
from Trenton, IL
on November 4, 2013
it was hard to get used to, but after several months was able to get at least half of nights rest, our biggest problem now [its 6 years old], is trying to find valve parts, the mattress goes completely flat through out the night. we wake up several times through …
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Posted by Angie
from Nashville, TN
on July 8, 2017
#americansignaturefurniture does not stand behind its products. F%$* federal law...I gotta a $1500.00 mattress that after 6 years is crooked, lumpy, bumpy and just plain out of shape. Bob the manager at Rivergate instead of quoting the law, you should have been trying to retain a customer. Oh and the …
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Posted by John
from Kansas City, MO
on March 24, 2018
Was great at first. Liked the idea of a product made in my home state. But begin to cave in after 3 months. Both my wife and I can no longer sleep on it. Craters at back and hip. Was expensive and a waste of money. Store only had three …
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Posted by Maria J
from Miami, FL
on September 2, 2018
I've tried to call customer service and I have no answer, I had to go to the neurosurgeon because of the proven back pain, I can't lose the $825 I paid for this robbery. Also in the store where I made the purchase the seller treated me in bad shape …
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Posted by Cathy
from Surrey, BC
on February 24, 2020
We bought a mattress that was supposed to be warrantied for 20 years. We're 10 years in. On a visual inspection you can see the side is compressed and their is an impression. Impossible for two people to sleep comfortably without rolling into each other. In past, my partner and …
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Posted by Jolene
from Bellevue, WA
on January 15, 2015
We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing …
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Posted by Paul
from Kennewick, WA
on March 1, 2017
I have titanium rods, a spacer for a disc and my back is fused. My left hip was recently replaced and my right needs replacement. With my old traditional mattress I would wake up barely able to walk and my insides hurt terribly. It feels like I'm weightless sleeping on …
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Posted by Regina
from Salem, VA
on January 26, 2018
I was so confused shopping for mattresses. Finally a salesperson with knowledge and not a used car sale mentality walked me over to the mattress of my dreams, literally!!! Best night sleep ever!!! I wake up feeling so good in the morning!!! Thanks for restoring my faith that a mattress …
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Posted by Dirk
from Statesboro, GA
on January 2, 2018
We own another Kluft and decided to put one in our 2nd guest room because we have a baby and have to sleep there a bit so someone gets sleep. Very very comfortable and does not lose its shape. 2 years probably 1/2 My nights on it and its great. …
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Posted by Scott
from Farmington, MI
on May 29, 2018
We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied …
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Posted by Robert
from Vancouver, BC
on November 30, 2019
Bought this at the BAY, had been waiting for a sale. Was willing to spend the extra for this quality. The quality is great, but it is not comfortable, or I need to hire some toddlers to bounce on this thing for several weeks, as WOW, it is hard. Have …
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Posted by Sulay
from Jersey City, NJ
on December 25, 2021
ONE YEAR LATER and the bed began sinking in the middle. Their excuse "we no longer make that model" and "cannot replace it or refund you". ONE YEAR?!? WHERE is that guarantee they so proudly claim?
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Posted by Rebecca
from Gander, NL
on January 3, 2016
I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other.
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Posted by Agnes L
from West Newton, MA
on April 15, 2012
Bob's salespeople explicitly said one of the positives of having a latex mattress is that you "won't have to deal with all the off-gassing" of a memory foam bed. Apparently they failed to mention how awful the latex bed is. We've had to change our sheets every other day, our …
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Posted by Dana R
from Bingham, ME
on February 20, 2014
We had a couple of Gold Bond mattresses. They are terrible. They sink in the middle. Customer service is terrible. We spoke to the sales rep for this area, sending him pictures of the dip in the mattress and he never got back to us. Sent an email to Gold …
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Posted by Ann
from Mooresville, NC
on May 16, 2016
Bought mattress from Sweet Dreams Mattress in Mooresville. Great sales staff, great deliverymen, fast delivery and set-up, great mattress!!
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Posted by Laura
from Grand Rapids, MI
on September 10, 2017
I went to Johnathan Stevens believing they were a reputable company located in Grand Rapids, MI. I went into the store on 28th St at least 3xs before purchasing the mattress to lay on it and speak to the sales person. I explained my situation with other mattresses (not good), …
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Posted by LM
from Baltimore, MD
on January 2, 2018
this mattress will last. Mine hasn't squashed at all. Very firm after 5 years.
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Posted by Barry
on August 27, 2018
We purchased the Serene Rest Assured IV from the Bay 3 years ago. We thought we were buying the best mattress according to the sales person. Price was not an issue, we wanted quality! We spend 1/3 of the year at our winter home so the mattress in theory is …
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Posted by Ryan
from Grand Rapids, MI
on October 31, 2018
The mattress has been wonderful. I cannot believe the difference that this has made for myself and my wife! It's so nice to wake up without back pain!
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Posted by Dave
from Colorado Springs, CO
on March 29, 2017
This is a 'soft side' waterbed with a pillow top. For the first year, I loved this bed. It was firm, but comfortable. I liked the looks and that I could use my regular bedding with it. After the first year, I had to replace the foam inserts and have …
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Posted by Bonita R
from Wausa, NE
on October 28, 2015
This mattress has been "noisy" from day one! We thought it might get better over time but it has not. It also developed a hump in the middle after only a couple of months and no matter how much either of us try to lay on it it doesn't change. …
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Posted by Gary
from Albuquerque, NM
on March 5, 2023
Bruce helped us out and he was the best ever! He is extremely personable and helped us choose the best mattress. He showed us how to use the mattress to adjust the settings for lumbar support. We could not have received better service.
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Posted by Chris
from Dallas, TX
on June 8, 2017
I've been a repeat customer of Sleeptronic for over two decades and have recommended the brand to my friends and family. We all feel the same - that high quality, fair prices, and great customer service go hand in hand with the products they sell and the service they provide.
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Posted by Sharon
from Rialto, CA
on May 5, 2018
This is the worse mattress I've hard in my 77 yrs. Of mattress buying. I be had it for over 1 1/2 yr. It makes the most horrible noises from day one, I had my young grandchildren sit on different places on it & it even made noises with their …
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Posted by Bernie
from Enfield, CT
on December 27, 2019
Prior to our marriage in 1967, salesman strongely like an Ostermoor mattress. Although we never heard of the brand and it was more expensive than anticipated, we bought one. 25 or so years later we replaced it with another Ostermoor which is still in very condition and still slept on …
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Posted by Dwayne
from Knoxville, TN
on March 22, 2021
Lots of "Sales Men" in this industry telling whatever necessary to make a sale. Brothers Bedding gave accurate information and worked with me to get the right mattress.
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Posted by Lou
from Mesa, AZ
on July 3, 2022
Was good when I bought it. But after a few months began to visibly have indentation and no support.
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Posted by Mark T
from Louisville, KY
on February 26, 2013
Really had a good experience. Run like a mom and pop shop. Very accomodating in the delivery and setup. Polite delivery personel that I would recommend,
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Posted by Prin N
from Gilbert, AZ
on March 9, 2012
this bed is not worth buying i wake up with head aches. my back is sore. i get very little sleep . they are in a hurry to have you purchase this piece of crap and assure you you will get a good night sleep. i told him i suffer …
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Posted by J D
from Arroyo Grande, CA
on February 5, 2015
This bed has a good written guarantee, but the company has their own description of what unacceptable means. The bed has a large hump in the middle about three inches high, separating man and wife. The company says this is natural and not to be an issue. They refuse to …
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Posted by Steven B
from Mifflin, PA
on July 24, 2016
Poor bed no support sinks feels lile im in a hole
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Posted by Melissa
from South Haven, MI
on March 29, 2017
The only good thing I can say about Jonathan Stevens is that Peggy and Brenda in customer service were nice.....that's it! We were dissatisfied from the moment the bed was delivered, too high and much too hard. Can't return for 30 days! Then exchanged for a higher priced mattress per …
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Posted by Carolina
from Laveen, AZ
on April 24, 2018
DON'T WASTE YOUR MONEY!!! HARD AS A ROCK. ABSOLUTELY HATE IT. I'VE HAD IT SINCE FEB. DAILY BACK PAIN.. WORSE PURCHASE EVER!! SO MAD.
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Posted by Sarah
from Burton, MI
on November 10, 2018
For the first 3 nights this mattress was heaven. After that there is a visible sag and we wake up with sore backs every day. There are no returns so unless you like your bed imprinted within days I would not purchase thos mattress ever again.
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Posted by Barbara
from Charlotte, NC
on June 15, 2020
If you are looking for a mattress that is 80 inches long....KEEP LOOKING!!!!!! It was several inches short and when we told Original Mattress they said it was within their tolerance level. My husband is 6’5”, so just a few inches matters in the length of the bed. If you …
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Posted by Joe M
from George West, TX
on September 12, 2021
This bed as we were told that it would have to be turned upside-down once every 6 months and we are turning it once every 3 weeks. This is not what I expected. We did let the store salesman know he spoke to the owners and he stated that they …
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Posted by Carlee
from Billings, MT
on October 11, 2022
I bought my first mattress from Denver Mattress in 2021. I recently upgrade to a king and returned to purchase from them. I have Denver Mattress products are reasonably priced and of excellent quality. The staff there is amazing and overall I have had a great experience
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Posted by Michele
from Chicago, IL
on November 12, 2017
We are finally looking for a new mattress after 19 years on this one. It's warm and comfortable. No problems or leaks. I have hip and shoulder pain and my husband has back pain and this is much gentler on us than other beds we sleep on when travelling. We …
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Posted by Kenneth M
from Fort Walton Beach, FL
on January 8, 2018
This mattress got hard and they replaced it and the new one got hard ,cracked and is leaking and not even a year and my distributor says that they ain't going to cover it so i am going to to scream off the roof tops how crappy they are I …
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Posted by Skeeta
from Leominster, MA
on August 20, 2018
A short time after I bought this mattress, it “sunk” in the areas where we slept. It looks like two valleys. My old 30-year-old mattress was much more comfortable. But, I let all the talk about not keeping a mattress for that long get to me. Shortly after we bought …
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Posted by Bruce
on April 23, 2019
We were told conclusively that this mattress would not be hot and the sales people scoffed at the idea of the mattress sleeping hot. This was a complete lie. DO NOT BUY their product.
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Posted by Donna
from Abbotsford, BC
on September 10, 2020
Body indentattoos after 3 months wanted to fix not replace. Drive 40 km with mattress to their warehouse then pick up AM I to rent truck . This mattress is junk . Going to have a reputable company come and replace it take this one away to the dump
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Posted by Eleni D
from Orleans, ON
on November 17, 2020
I’ve had Marshall mattresses for over 25 years and have been very satisfied, so I was very excited to purchase this new Marshall mattress (Crafted, Acadia Plush Euro Top). I’ve had the mattress for only a week and I am already very disappointed. For starters, the workmanship on the mattress …
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