Product Information - Mattress Guide

Q&A Product Information

Questions

- 1 answer
“Number of coils in the Kingsdown Passions collection?”

By Maureen Dec. 2, 2020, 7:53 p.m.
- 7 answers
“Can an iSeries mattress be flipped?”

By Peter March 5, 2020, 1:19 p.m.
- 2 answers
“Advice for buying a Kingsdown mattress in Canada?”

By Cheryl C Oct. 19, 2019, 2:04 p.m.
- 0 answers
“Can I buy a king size bed in two pieces?”

By Glen T Sept. 26, 2019, 12:51 a.m.
- 1 answer
“What is the difference between the X1000-C plush hybrid and the X1000-IP plush hybrid?”

By GoodBed Help ♦♦ Aug. 3, 2019, 8:59 a.m.
- 1 answer
“Is the beautyrest platinum or beautyrest hybrid line ranked higher/better? Also, which line offers more features?”

By GoodBed Help ♦♦ Aug. 3, 2019, 8:50 a.m.
- 1 answer
“Looking for a durable king-size mattress for a side sleeper”

By Anonymous532 July 30, 2019, 11:26 p.m.
- 10 answers
“Is the Beautyrest Glover Park being discontinued?”

By Sharon T March 12, 2019, 2:33 p.m.
- 2 answers
“Sealy Posturpedic Whitehall equivalent?”

By Jean March 12, 2019, 10:18 a.m.
- 4 answers
“Posh + Lavish vs Pure Latex Bliss?”

By Chris Dec. 8, 2018, 3:22 a.m.

Mattress Reviews

Praise for Product Information

“Sleep EZ - 1321 (You won't find better service anywhere!)”

The Sleep EZ brand
Purchased from Sleep EZ

Posted by Donalyn S from Eureka, CA on January 29, 2011

I have had my latex mattress from Sleep Ez for over two years now. When I was selecting my mattress, their rep (one of the owners)spent a very long time on the phone with me helping me make the best choice for my needs. He promised I could return any ... →

“Saatva Classic 14.5" Luxury Firm - 2143 (The BEST Luxury Mattress At Any Price)”

The 14.5" Luxury Firm model by Saatva

Posted by Peter S from Bridgeport, CT on October 7, 2012

I can't say I'm an expert with regard to mattresses. When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain both selling and creating campaigns to promote certain ... →

“SleepLogic ChiroSense - 1558 (I'm Satisfied)”

The SleepLogic ChiroSense line by SleepLogic

Posted by Andrea T from Dover, OH on July 23, 2011

I spent a lot of time searching for a new mattress online, in stores and on the phone. I found Sleep Logic on the internet and later that weekend my husband and I went to the Canton location. The service was great. They welcomed us into the store and really ... →

“BedInABox Original - 3980 (Great value mattress)”

The Original model by BedInABox

Posted by Raul from Brooklyn, NY on September 10, 2014

We have spent a long time researching the market of mattresses before deciding getting our bedinabox, and we are really happy! We made the right decision. →

“Saatva Classic 14.5" Luxury Firm - 4303 (Best Bed for Side Sleepers)”

The 14.5" Luxury Firm model by Saatva

Posted by Thomas from Garland, TX on November 17, 2014

We recently received our mattress and LOVE IT so far. We are side sleepers and this has turned out to be the best mattress we have had in 25 years. Recently we bought and tried Sleep number iLE and sent it back. In the past we tried memory foam and ... →

“Saatva Classic 14.5" Luxury Firm - 7821 (Best Decision Ever)”

The 14.5" Luxury Firm model by Saatva

Posted by Carla from Gonzales, LA on February 12, 2015

I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress ... →

“Saatva Classic 14.5" Luxury Firm - 8325 (We love our Saatva!)”

The 14.5" Luxury Firm model by Saatva

Posted by Carla B from Dodge City, KS on February 19, 2015

I researched several months and kept "selling" Saatva to my husband after reading reviews on their site plus on google reviews. He said "order it"! He slept all night in the same position and was totally impressed! I think it is very comfortable even though I have inflammation issues. We ... →

“Saatva Classic 11.5" Firm - 14970 (Best mattress ever.)”

The 11.5" Firm model by Saatva

Posted by Ramon from Brandon, FL on June 14, 2015

The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA. →

“Saatva - 8680 (The Best Sleep Ever)”

The Saatva brand

Posted by Lynne from Methuen, MA on February 26, 2015

1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on ... →

“Saatva - 8699 (Quality, Comfort and a Good Nights Sleep.)”

The Saatva brand

Posted by Charleen from Parker, WA on February 26, 2015

This is the second set of mattresses I have purchased from Saatva. I was very satisfied with the King set I purchased which led to the second set of mattresses I purchased, a Queen set for another home. The actual purchase was extremely easy, kind of a 1-pick the one ... →

“Stearns & Foster Signature - 8714 (Great Mattress, Great Store)”

The Stearns & Foster Signature line by Stearns & Foster
Purchased from Mattress King

Posted by Glenn from Muskogee, OK on February 26, 2015

Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress! →

“Saatva Classic 14.5" Luxury Firm - 9278 (This is the best matress you can buy!)”

The 14.5" Luxury Firm model by Saatva

Posted by Kimberly from Lincoln, NE on March 8, 2015

3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither ... →

“Saatva Classic 14.5" Luxury Firm - 9466 (One Word: Fantastic)”

The 14.5" Luxury Firm model by Saatva

Posted by Christine from Flanders, NJ on March 11, 2015

Best purchase ever made. Best night's sleep ever. Customer Service: Superb. Delivery: Excellent. Would recommend this company to everyone. Thanks Saatva! Christine S. →

“BedInABox PacBamboo Gel - 12352 (Everything was easy to setup)”

The PacBamboo Gel model by BedInABox

Posted by Tony from Fairfax, VA on April 28, 2015

I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions ... →

“Chattam & Wells - 13615 (Chattam & Wells the BEST bed ever!!)”

The Chattam & Wells line by Spring Air

Posted by Wendy from Lafayette, CA on May 22, 2015

When we bought our Chattam & Wells bed nearly 20 years ago, I was worried we had spent too much on our mattress. But, it lasts forever: this mattress is so well made, I fear they will go out of business, because nobody will have to buy new mattresses. Warning: ... →

“Spring Air Back Supporter Latex Hybrid Miranda Luxury Firm - 17166 (Very Comfortable)”

The Miranda Luxury Firm model from the Spring Air Back Supporter line by Spring Air
Purchased from Costco

Posted by Carolyn M from Redding, CA on July 17, 2015

My only complaints are the thickness of the mattress (I had to purchase a stool to get into bed!) and the very hard bar down the middle of the mattress. I am not sure what the bar is or what the purpose is but, I don't like it. →

“Novosbed Medium - 278462 (Dealing with Novosbed has been excellent. Service oriente...)”

The Medium model by Novosbed

Posted by Helen S from Edmonton, AB on May 27, 2018

Dealing with Novosbed has been excellent. Service oriented, good price, flexible delivery, information on product good. The bed arrives in a box. It's very easy to unpack and set up. Just very happy with this product and Novosbed. →

“Nest Bedding Alexander Signature Hybrid Medium - 250226 (Comparison to Westin's Heavenly Bed)”

The Alexander Signature Hybrid Medium model from the Nest Bedding Alexander Hybrid line by Nest Bedding
Purchased from Nest Bedding (New York, NY)

Posted by Gerald W from North Palm Beach, FL on March 7, 2018

I was looking for a mattress, as much as could be identified, that has the overall feel and characteristic qualities of the Westin, but without the recurrent heat & temperature problems, and the pillow top indentations, that I've experienced with the Westin. My telephone contact person granted that he didn't ... →

“Spindle - 327304 (Like it so much I really want to tell everyone!)”

The Spindle brand

Posted by Beverly from Flowery Branch, GA on November 9, 2018

We are so, so pleased with our Spindle mattress!! We did A LOT of research on mattresses and were close to buying a completely different type of mattress when we found Spindle. I called one day to learn more and was so impressed that Kim spent close to an hour ... →

“Primo Dream - 35519 (Very good bed )”

The Primo Dream line by Primo

Posted by Rebecca from Gander, NL on January 3, 2016

I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other. →

“Casper - 265577 (Love Casper Mattresses So Much, I Bought Four!)”

The Casper model by Casper

Posted by Jim from Miami, FL on April 17, 2018

My son was headed to college and he needed a new twin bed. The marketing was so great from Casper it enticed me to pick up the phone and make the call. After speaking with the very knowledgeable and awesome customer service, I purchased the bed and let my son ... →

“Spindle - 68121 (Love it!)”

The Spindle brand

Posted by Beth from Rye, NY on June 30, 2016

The Spindle mattress is great! I was nervous about going for a mattress that required assembly in latex layers vs. the typical mattress, but I couldn't be happier with the result. Had it not been for the recommendations of the amazing people at goodbed.com, I never would have gone for ... →

“Halstead - 374927 (ZZZZZZ....sound alseep)”

The Halstead brand

Posted by USHA from Calgary, AB on May 17, 2019

This has been a fantastic mattress, we shopped around before deciding to purchase from Halstead. They were very knowledgeable about this mattress and other mattresses that we may have been interested in. We decided to go firmer on my side of the bed and ended up exchanging the insert on ... →

Complaints for Product Information

“Cannon Sleep - 1050 (Cannon)”

The Cannon Sleep brand
Purchased from Mancini's Sleepworld (Mountain View, CA)

Posted by Trey P from Los Altos, CA on December 13, 2009

Hadn't heard of the brand but actually pretty impressed with quality and price for this mattress we bought for my three year old. →

“Dr Breus Bed (IBC) - 1232 (Misrepresented)”

The Dr Breus Bed (IBC) line by International Bedding
Purchased from Sleepy's

Posted by Heather N from Philadelphia, PA on November 29, 2010

I purchased a Dr. Breus Signature bed from Sleepy's. I was assured by sales people including the district manager that the bed is made of all natural materials including only natural latex (primary ingredient) and soy. The documenation/sales materials in the store states the same. I am allergic to polyurethane ... →

“Dr Breus Bed (IBC) - 1539 (Misrepresentation and after 6 months uncomfortable!)”

The Dr Breus Bed (IBC) line by International Bedding
Purchased from Sleepy's (New York, NY)

Posted by Eric M from Long Island City, NY on July 2, 2011

This is a nice looking mattress that was sold to me by Sleepy's as "Natural Latex" on getting it home I find that the legal labelling describes it as only 21% Latex and 77% polyurethane foam. We had some discussiions with Sleepy's and did some local research, finding that Sleepy's ... →

“Sealy - 2077 (Guarntee same as warranty)”

The Sealy brand
Purchased from Better Bedding (Ansonia, CT)

Posted by Russell S from Oxford, CT on September 5, 2012

Sealy's raves best support, but after mattress is used (only 4 years old) at a cost of $ 2800.00 for the set. They didn't want to hear about being uncomfortable in their product, that it will only get softer in time. Great to hear Claims their warranty is the same ... →

“Vivon - 2431 (The Amazing Boat-Shaped Mattress)”

The Vivon brand

Posted by Jean T from Orlando, FL on January 30, 2013

Vivon is a nightmare!!!! I I just purchased two Vivon mattresses for a vacation rental unit. When the order arrived, the box springs looked normal, but the mattresses were decompressed and rolled up into a bag. The delivery guy said they are all shipped that way and the mattresses would ... →

“Pure Talalay Bliss - 2509 (Comfortable, but with concerns)”

The Pure Talalay Bliss brand

Posted by David F from Midlothian, VA on February 26, 2013

We bought 3 Pure Latex Bliss mattresses and a topper and some Pure Latex Bliss latex pillows. They all feel very comfortable to me and I was initially very happy except for the off-gassing. We bought an XL twin Nature, an XL twin 3" topper, a Queen Pamper and a ... →

“iSleep Sleep Adjustment Bed - 1636 (The sink hole bed )”

The Sleep Adjustment Bed model by iSleep

Posted by Kristi T from Waterloo, WI on September 18, 2011

I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help ... →

“Serta iSeries Moonlit Dream Tight Top Cushion Firm - 2259 (Mattress size is not correct!)”

The Moonlit Dream Tight Top Cushion Firm model from the Serta iSeries line by Serta

Posted by Christie S from Ladera Ranch, CA on November 23, 2012

I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told ... →

“Serta iSeries - 3594 (Just wish there was more information)”

The Serta iSeries line by Serta
Purchased from Nebraska Furniture Mart (Omaha, NE)

Posted by Stephanie from Omaha, NE on July 7, 2014

My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last ... →

“Bed Boss Visco Heir - 4146 (No comfort like sleeping on cement.)”

The Visco Heir model by Bed Boss
Purchased from Necessity Furniture Warehouse (Metairie, LA)

Posted by Derrick from New Orleans, LA on September 21, 2014

Order this bed a month ago from one of there distributor in New Oleans, La. Area ( Necessity Furniture ). Owner had bed in store Visco heir ET and store had a chance to lay on it, and brought wife back so that she had a change to try it ... →

“Serta iComfort Genius - 4105 (My husband and I are heavy, the middle of the mattress fe...)”

The Genius model from the Serta iComfort line by Serta
Purchased from Gardner White Furniture

Posted by Robin W from Carleton, MI on September 18, 2014

My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches. →

“Hampton and Rhodes Premont 14" Luxury Pillow Top - 4369 (Horrible horrible horrible)”

The Premont 14" Luxury Pillow Top model by Hampton & Rhodes
Purchased from Mattress Firm (Henderson, NV)

Posted by Michelle from Henderson, NV on December 18, 2014

This is the worst bed I have ever slept on in my life. It's horrifying to sleep feeling like you will fall off the bed especially when you are 9 months pregnant. My entire pregnancy was full of pain due to this horrible excuse for a bed. It has huge ... →

“Summerhill & Bischop Elgin Pillowtop - 5882 (Don't buy or will regret)”

The Elgin Pillowtop model from the Ortho Summerhill & Bischop line by Ortho

Posted by William from San Gabriel, CA on January 11, 2015

At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at ... →

“Serta iComfort Insight - 15690 (awful)”

The Insight model from the Serta iComfort line by Serta
Purchased from Raymour & Flanigan (Lake Grove, NY)

Posted by Jessica from Coram, NY on June 27, 2015

we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was ... →

“Sealy Memoryworks Serena Plush - 8528 (Satisfied customer)”

The Serena Plush model from the Sealy Memoryworks line by Sealy

Posted by Jessica on February 22, 2015

We had a Beautyrest imperil mattress and switched to this bed and are extremely satisfied. We do not wake up sore. Our last bed ended up lumpy in a short amount of time and this bed has nice even support. →

“Saatva Classic 14.5" Luxury Firm - 9119 (Very misleading sales tactic)”

The 14.5" Luxury Firm model by Saatva

Posted by Andrew on March 5, 2015

Their website claims that this Saatva mattress is Made of Organic Cotton and the foam used is a "bio based foam". No one knows what that means. So I started a chat when them and was told that the was was either made from soy or corn oil. It was ... →

“iSleep Sleep Adjustment Bed - 10770 (Terrible bed. Did not honor refund either.)”

The Sleep Adjustment Bed model by iSleep

Posted by Kari from Rock Springs, WY on March 31, 2015

Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was ... →

“Sleep Number Innovation i8 bed - 18350 (Not exactly what they claim it to be.)”

The i8 bed model from the Sleep Number Innovation Series line by Sleep Number

Posted by John on August 3, 2015

Do you like experimenting with your sleep? Do you like paying large sums of money for add ons that other products can provide for free? Do you like that half inflated air mattress, going to fall out of the bed, watch your partner bounce when you roll over feeling? This ... →

“Aireloom Handcrafted - 18691 (It's a SICK joke!)”

The Aireloom Handcrafted line by Aireloom

Posted by Andrew from Minneapolis, MN on August 7, 2015

Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It ... →

“Sleep Number Personal Preference - 20233 (This is the worst bed I've ever owned! From the beginnin...)”

The Sleep Number Personal Preference line by Sleep Number

Posted by Dorjean from Chesterfield, MO on August 24, 2015

This is the worst bed I've ever owned! From the beginning, the mattress couldn't hold air on one side of the bed, always had to refill it daily. Customer service was no help with the problem, they said to place a cap on that side of the bed so that ... →

“iSleep Sleep Adjustment Bed - 39385 (Had one problem, but they fixed it right away!)”

The Sleep Adjustment Bed model by iSleep

Posted by Thomas from Lincoln, NE on January 23, 2016

When the bed arrived I was so excited! I got rid of my old bed the day it was delivered, so I was so upset when I realized there were no instructions for the controller and I was going to have to sleep a night on a flat bed. Surprisingly ... →

“Sealy Posturepedic Gillam - 364417 (Satisfied so far - early days.)”

The Gillam model from the Sealy Posturepedic line by Sealy

Posted by Lavinia V from Coombs, BC on March 25, 2019

After some research we realised that mattresses are only build to last approx 5-7 years these days. Previous mattress purchased about 20 years ago and we got 18 yrs good support from it. Now we have paid about the same price - both purchased on sale - but it is ... →

“Serta Kales Memory Foam - 480180 (Sagging nightmare within 1 year.)”

The Kales Memory Foam model by Serta

Posted by Lauren from Fort Myers, FL on September 6, 2020

Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, ... →

Store Reviews

Praise for Product Information

“Sleep One Mattress Superstore - 1342 (New Store Grand Opening)”

Purchased from Sleep One Mattress Superstore
The Dr Breus Bed (IBC) line by International Bedding

Posted by Mark G from Kansas City, MO on July 12, 2011

I would buy a bed from SleepOne again. The staff provided us with excellent customer service and answered all of questions to our satisfaction. We were looking for new mattress a I did a ton of research on line and they had just what the Sleep Doctor ordered. The staff ... →

“City Mattress inNaples,FL - 1033 (nice store)”

Purchased from City Mattress (Naples, FL)
The Simmons BackCare line by Beautyrest

Posted by David M from Deerfield, IL on February 9, 2010

The store has a better than average ambiance, the staff seems very well informed, not as likely to negotiate significantly than other stores. They consider themselves a high end store. →

“Mattress Discounters inWashington,DC - 1042 (Good Discount Found at Mattress Discounters )”

Purchased from Mattress Discounters (Washington, DC)
The Serta Perfect Sleeper line by Serta

Posted by Peter H from Chevy Chase, MD on March 16, 2010

The store is conveniently located in the heart of Dupont Circle, close to downtown Washington, DC. The staff were knowledgeable, genuinely interested in my needs, and they were willing to negotiate on price. →

“Sleep Therapy Mattress Center inLexington,NC - 1298 (High and dry in Lexington, NC)”

Purchased from Sleep Therapy Mattress Center (Lexington, NC)
The Cool Therapy 4000 LXVS Ultra model from the Park Place Sleep Therapy line by Park Place

Posted by Donna B from Lexington, NC on April 26, 2011

The sales person was helpful. He was able to provide ample info about mattress. I contacted him with a couple of months to discuss my dissatisfaction with my matress. He listened patiently and thought he might actually be interested in my concerns. He stated he would have a sales rep. ... →

“Sleep EZ - 1055 (Superb Company and Beautiful Bed!! A++++)”

Purchased from Sleep EZ

Posted by Gracie M from Santee, CA on July 21, 2010

I did my research and it really paid off. This company advertises factory direct prices---with good reason. Great help from their staff in helping us decide on the type of feel we wanted on our latex mattress. Our mattress is so comfortable we can't believe we spent so many years ... →

“Beds To Go inMaryville,TN - 1213 (Best Prices Around)”

Purchased from Beds To Go (Maryville, TN)
The Restonic HealthRest line by Restonic

Posted by James C from Maryville, TN on January 8, 2011

What a wonderful experience! Lots of knowledge with each and every product available on the market today. I have shopped the Knoxville and Maryville market and have found these guys to be the best. Best Prices Best Service Great People! I will continue to do business with these guys as ... →

“Pieroway's inWest Springfield,MA - 1187 (Home of the Steel Span Suspension Bed)”

Purchased from Pieroway's (West Springfield, MA)

Posted by Elmer J from Chicopee, MA on December 18, 2010

Pieroways is the only place that carries the iron girder, steel frame, truss bed for "US HEAVIER FOLKS", just like on the T.V. Ad. My wife and I, being over 1000 lbs combined, had many bad experiences with bed collapses. Once we even collapsed the bed in the showroom of ... →

“Mattress Source inColumbia,SC - 1185 (Excellent Sales Experience)”

Purchased from Mattress Source (Columbia, SC)
The Stearns & Foster brand

Posted by John S from Irmo, SC on December 15, 2010

In today's world that is quick to bad mouth a company, I felt the need to express the wonderful experience that we received from Mattress Source. My wife and I visited the store on Harbison Blvd. and dealt with the manager, Ryan. The selection to choose from was more than ... →

“Watertown Mattress inWatertown,MA - 1161 (Superb Service)”

Purchased from Watertown Mattress (Watertown, MA)
The Gold Bond Premier line by Gold Bond

Posted by Daniel Y from Watertown, MA on November 17, 2010

Very attentive staff who found me a great mattress at a great price. They walked me through all the pros and cons of each mattress and used my feedback to find the perfect mattress for me. I was blown away by the service and would recommended their store to all ... →

“Mattress Overstock inLombard,IL - 1147 (Very informative and customer friendly)”

Purchased from Mattress Overstock (Lombard, IL)
The Sealy brand

Posted by Asai D from Lombard, IL on October 26, 2010

Overstock Mattress gave us a good deal on a Queen mattress that we recently purchased. Joe at the store was very patient and informative. He gave us a good deal on the mattress too. He explained about the mattresses they have and also gave us enough time among ourselves to ... →

“Bedding Plus inGulfport,MS - 1519 (Lies to Sell?)”

Purchased from Bedding Plus (Gulfport, MS)
The Dr Breus Bed (IBC) line by International Bedding

Posted by Alice F from Biloxi, MS on March 21, 2012

WE had a great interaction in the store. We purchased the bed but was not told about the warranty for stains until the sale was printed and explained. Then we purchased the $150 mattress cover. The problem came with the IBC manufacturer's claims regarding how cool the Dr. Breus's Signature ... →

“Mattresses Plus More inDurant,OK - 1551 (Finally sleep relief!!!!)”

Purchased from Mattresses Plus More (Durant, OK)

Posted by Twyla C from Coalgate, OK on June 12, 2012

Having fibromyalgia, CFS, and 2 crushed vertebrae, restful sleep is hard to find. I have needed a good mattress for several months, but unable to locate a place that sold quality mattresses with a staff that could answer questions about the type of mattress I may need. Walked into Mattresses ... →

“Factory Mattress - 1190 (Awesome Experience!)”

Purchased from Factory Mattress
The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection line by TEMPUR-Pedic

Posted by Lianne E from Matthews, NC on December 24, 2010

I went in Factory Mattress in Pineveille as my friend just bought a Tempurpedic bed there. She was very pleased, so I went there, too. My salesperson, Johnny was sooooo nice. I was not very educated on Tempurpedic beds, but I learned alot. I now have my bed and pillows ... →

“Sweet Dreams Mattress - 2049 (Very Comfortable Mattress)”

Purchased from Sweet Dreams Mattress
The Encore model from the Gateway Hybrid line by Gateway

Posted by Nathan B from Cornelius, NC on November 15, 2013

I have only had the mattress one night, but it is a very comfortable mattress. The only thing that worries me is the durability of the mattress, I guess only time will tell me that. →

“Shirley Sleep Shoppe inShirley,NY - 2054 (A place you can trust, & they stand by there product, )”

Purchased from Shirley Sleep Shoppe (Shirley, NY)

Posted by Dawn L from Bloomingdale, NJ on November 21, 2013

I have been buying my family there mattresse'At the Shirley Sleep shop for many yrs, from when i got married to buying each of my 3 children there first twin size bed up to full size as they out grew there first beds, Joe the owner is a very nice ... →

“Richmond Furniture Gallery - 2100 (Fun Store)”

Purchased from Richmond Furniture Gallery

Posted by Jim P from Richmond, IN on January 18, 2014

We enjoy this store and the neighborhood very much! I would not bother going anywhere else for furniture. The employees are very willing to help us! →

“Gardner White Furniture - 2635 (Best Bed buying experience ever)”

Purchased from Gardner White Furniture
The Serta iComfort line by Serta

Posted by Diane S from Farmington, MI on September 19, 2014

Best bed buying experience I've ever had. Sales staff was very knowledgeable. They educated me on all the features of the two mattresses I was interested in. There was no high pressure. Really great experience. →

“None - 2723 (Great Service Great Quality)”

The Golden Mattress Company brand

Posted by Jennifer B from Grand Prairie, TX on November 23, 2014

I highly recommend Best for Less Mattress Clearance Center on Mayfield in Grand Prairie. The salesman had impressive knowledge and did not use high pressure tactics. The quality of the mattresses was great and the prices are better than everywhere else I looked. I would send my mom to this ... →

“BedInABox - 2664 (Super people )”

Purchased from BedInABox
The Natural Silk Elegance Gel model by BedInABox

Posted by Lloyd from Marion, NC on October 6, 2014

Great knowledge of product and almost everyone there came and met with us. Can't get much better than that. I got the feeling they knew their products and really cared about us. →

“Bedding Barn inTamarac,FL - 2918 (I've been shopping at bedding barn for 25 years)”

Purchased from Bedding Barn (Tamarac, FL)

Posted by Lori from Fort Lauderdale, FL on May 30, 2015

I bought a Sealy iComfort mattress 2 years ago and I have bought two previous beds from bedding barn. I never had a problem with either of my first two beds but after one year I knew the iComfort foam mattress was not for me. I have huge indentations and ... →

“SleepZone Mattress Center inKingsport,TN - 3030 (Ahhh, finally able to sleep!!!)”

Purchased from Sleep Zone (Kingsport, TN)
The Supreme model from the TEMPUR-Cloud Collection line by TEMPUR-Pedic

Posted by Kammie R from Kingsport, TN on October 28, 2015

My husband and I had a wonderful experience at the Sleepzone in Kingsport. First the associate (James Rogers) was so friendly and helpful and the store is so beautiful. Financing is fast and easy, and we got our mattress when they promised. I will recommend Sleep Zone Kingsport to all ... →

“Bedroom Store - 3316 (Boyd Speciality Sleep - So Easy to Order Online)”

Purchased from Bedroom Store
The Boyd brand

Posted by Lovonne from Glasgow, KY on August 7, 2016

Online store is easy to use and very informative. →

“Bedzzz Express inMadison,AL - 3574 (BEST MATTRESS BUY EVER!!!)”

Purchased from Bedzzz Express (Madison, AL)

Posted by Serina H from Athens, AL on January 26, 2017

I would like to thank Bill Mcintyre for the great customer service he provided when I visit the store in Madison, AL 72 west. He was polite, kind, and honest. I called first for directions and information on the bed and he told me every detail about the bed. It ... →

“Bedzzz Express - 3598 (Great Valentines present!!!!!!!!)”

Purchased from Bedzzz Express

Posted by brenda from Orange Beach, AL on February 14, 2017

My husband & I visited store & Dawn was very informative & helpful I even called with questions & she was More than happy to help me went back today & talked with craig & he was GREAT too. Cant wait to get bed. so far good service supposed to ... →

“Joplimo Mattress inJoplin,MO - 4608 (Great Clearance Sale Prices)”

Purchased from Joplimo Mattress (Joplin, MO)

Posted by Mark from Joplin, MO on May 15, 2018

Josh did a great job providing information on the bed I purchased. The clearance price was amazing and the quality of the mattress is great. The 10-year non-prorated replacement warranty is a big plus! Great products, prices and service. This is the place to go for a new mattress! Tell ... →

“Springfield Mattress inSpringfield,MO - 4408 (Great Mattresses, Better Sleep, Locally made, Best Service!)”

Purchased from Springfield Mattress (Springfield, MO)

Posted by L. B from Springfield, MO on March 7, 2018

Salesperson was knowledgeable and attentive. Knew all about the mattress and the factory where it was made, Laid on several mattresses until we found the one we liked. We actually learned alot about the mattress, how it was made and the materials used. We stopped a several stores and this ... →

“Mattress Place inWhitehall,PA - 4454 (We needed a new mattress so bad, we went to your store an...)”

Purchased from Mattress Place (Whitehall, PA)

Posted by Shelley from Northampton, PA on March 24, 2018

We needed a new mattress so bad, we went to your store and Laurie took excellent care of us. She took the time to explain everything to us about buying a mattress. I no longer wake up with hip or back pain in the morning, I feel like a new ... →

“Nest Bedding inStudio City,CA - 4493 (A personal experience)”

Purchased from Nest Bedding (Studio City, CA)

Posted by Loie R from Los Angeles, CA on April 4, 2018

The two salespersons I worked with were lovely. They were friendly, genuine and far from pushy. They provided clear information, insight and opinions, but gave us space to shop and consider. →

“Mattress Firm - 5197 (This particular Mattress Firm was very good.)”

Purchased from Mattress Firm

Posted by Nancy from Washington, VA on October 23, 2018

I am glad a chain mattress store took a chance on Purple mattresses. I wish other stores would have contracts with some of the new "disruptor" mattresses. However, I discovered that trying a mattress for 15 or so minutes in the store is not like sleeping on it. I really ... →

“Mattress Firm - 5902 (Really great experience -- great information, no pressure!)”

Purchased from Mattress Firm

Posted by Robert from La Canada Flintridge, CA on June 5, 2019

We were so happy with Dean's help that we brought our son there last weekend to buy him a bed for his first apartment near his first real adult job. Everything about it was smooth, easy, and great. →

“Denver Mattress inEl Paso,TX - 6405 (Very happy with this store!)”

Purchased from Denver Mattress (El Paso, TX)

Posted by Terri from Roanoke, TX on October 30, 2019

They gave me advice and offered information I needed. I would be happy to return to this store! →

“Sit 'n Sleep inCerritos,CA - 6416 (I really like this store the sales clerk David was very i...)”

Purchased from Sit n Sleep (Cerritos, CA)

Posted by KC from Santa Monica, CA on November 1, 2019

I really like this store the sales clerk David was very informative he told me everything I need to know about this bed I just bought . He gave me very good customer service that alone is why I decided to come back and buy my bed. I'm happy Thanks ... →

“IKEA - 6506 (Had to exchange a king size latex mattress & quick service)”

Purchased from IKEA

Posted by Linda from Martinez, CA on November 20, 2019

IKEA has great customer service & product information & prices to the quality of purchase. Fun place to shop. →

“Denver Mattress inSpokane,WA - 6912 (Purple Pros)”

Purchased from Denver Mattress (Spokane, WA)

Posted by LB from Colbert, WA on February 8, 2020

way better to go to a store where all the Purple Beds are on display than buying online - being able to test comfort and at same time get informed answers to your questions →

“SleepZone Mattress Center inKingsport,TN - 7410 (Finally Found The One)”

Purchased from Sleep Zone (Kingsport, TN)

Posted by Paul from Kingsport, TN on June 2, 2020

After visiting several websites and stores we finally went to SleepZone Mattress Center. We were very pleased with the information the salesman gave us, and of course being able to try out a mattress ourselves, we decided to buy our mattress from him. He was very knowledgeable and honest about ... →

“Denver Mattress inDenver,CO - 7943 (Ryan, the manager)”

Purchased from Denver Mattress (Denver, CO)

Posted by Steve from Denver, CO on August 10, 2020

Ryan, the manager, gave me all the pros & cons of 3 mattresses I was interested in. Can wholeheartedly recommend him and this store! →

“Sit 'n Sleep inOxnard,CA - 8179 (Mattress of her dreams!!)”

Purchased from Sit n Sleep (Oxnard, CA)

Posted by Betsabe from Oxnard, CA on September 4, 2020

Marty was so kind and helpful finding a mattress for my mom! He gave her so many options, was very patient when we were browsing and just a wonderful person to help us. I want to come back here to look for a mattress of my own and hope he ... →

Complaints for Product Information

“Mattress Pro Discounters inKemah,TX - 1761 (Bad service given at this store.)”

Purchased from Mattress Pro Discounters (Kemah, TX)

Posted by Dianne R from La Porte, TX on December 14, 2012

The sample bed massage unit was very loud. I was told "this one has a problem but yours will be very quiet" so I bought the bed. It is just as noisy as the model. I called and complained to the salesman Steve, and he agreed to deliver the upgraded ... →

“Mor Furniture for Less inAlbuquerque,NM - 1516 (Sellin g to make a paycheck)”

Purchased from Mor Furniture for Less (Albuquerque, NM)
The Serta iComfort line by Serta

Posted by Melissa C from Albuquerque, NM on March 20, 2012

The sells person pushed a bed on us that he gave us incorrect infomation about and when we called back with issuses with the product the big box store said it was our fault we bought it, they where nice when we where buying but provided NO service to correct ... →

“City Mattress inNiagara Falls,NY - 1784 (Mislead by City Mattress)”

Purchased from City Mattress (Niagara Falls, NY)
The PranaSleep brand

Posted by Karl S on January 4, 2013

We have bought all of our mattreses at City mattress. In the past we have been happy. But this time the salesman talked us into spending over 3,000 on the PranSleep mattress. He was very impressive with his knowledge of foam products, but failed to tell us that there would ... →

“Relax The Back inSan Francisco,CA - 1029 (Third Time is a Charm)”

Purchased from Relax the Back (San Francisco, CA)
The Contour Rhapsody (2010) model from the TEMPUR-HD Collection line by TEMPUR-Pedic

Posted by Jeff M from San Francisco, CA on December 30, 2009

We tried three different beds from this store: The Solution Bed, Grand Bed, and Rhapsody Bed. The employees and owners were helpful with the exchanges, but I wish we were given more information up front. Relax the Back suggests that they Tempurpedic experts. →

“New Deal Furniture inEl Paso,TX - 1284 (Customer Service Nightmare)”

Purchased from New Deal Furniture (El Paso, TX)

Posted by Anonymous from El Paso, TX on April 4, 2011

WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call ... →

“Restwell Mattress inLakeville,MN - 1244 (Horrible experience)”

Purchased from Restwell Mattress (Lakeville, MN)
The Stearns & Foster Hotel line by Stearns & Foster

Posted by Tammy P from Saint Paul, MN on February 4, 2011

The website is horrible. Gives you no specific information out the beds. It seems they want to FORCE you to go into a store to get any information. Then the salesman gives you the 'hard' sell to buy a bed today. Worse than a used car salesman, in my opinion. ... →

“Rooms To Go inClearwater,FL - 1062 (Half Soft - Half Firm)”

Purchased from Rooms To Go (Clearwater, FL)
The Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild

Posted by Joyce A from Largo, FL on July 31, 2010

Filed complaint. They sent out a Tech. He didn't do anything but pick up mattress to check bed rails (bed I bought from them). I had him sit on both sides to feel the difference. He did not do any measuring. When I received their report - he LIED about ... →

“Mattress Source inColumbia,SC - 1077 (Sales person was very unhelpful.)”

Purchased from Mattress Source (Columbia, SC)

Posted by Julina H from Saint Matthews, SC on August 26, 2010

I stopped by this store after a doctor's appointment in Irmo. I am not interested in buying a mattress until the beginning of the year. I am interested in the Tempur-Pedic. I told the saleman this and because I was not interested in purchasing that day he didn't want to ... →

“Ashley Furniture inSpartanburg,SC - 1171 (Buyer Beware)”

Purchased from Ashley Furniture (Spartanburg, SC)
The Stearns & Foster brand

Posted by Susan H from Spartanburg, SC on November 28, 2010

I have contacted the retailer and the franchise..no help from anyone. The local store did send someone out to check on the sag problem on both sides of the bed. The technician was very polite and courteous. The sage after 21 days was only 1" and neither the store or ... →

“Nothing But Beds - 1727 (Deceiving )”

Purchased from Nothing But Beds
The Park Place brand

Posted by Bob H from Blairsville, GA on November 16, 2012

I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed ... →

“Sears inAustin,TX - 2208 (Terrible experience)”

Purchased from Sears (Austin, TX)

Posted by Amy from Austin, TX on March 23, 2014

We bought a Sterns and Foster as they are supposed to be excellent matresses. Our mattress from the beginning never felt comfortable, nor like the one in the store. We are in our 30's and couldn't walk after sleeping on this bed, we called and went into the store within ... →

“Vogue Furnishings inBelding,MI - 2657 (Very disappointing)”

Purchased from Vogue Furnishings (Belding, MI)

Posted by Heather from Belding, MI on September 26, 2014

I purchased a bed with a second (trundle) bed underneath with two mattresses. It took almost three weeks longer than I was originally told to actually receive the bed. I was only delivered one mattress, but was promised my second in one week. The delivery man accidentally ripped open the ... →

“Bassham Furniture inFallon,NV - 2809 (Poor customer service.)”

Purchased from Bassham Furniture (Fallon, NV)
The Southerland line by Southerland

Posted by Stacey from Ely, NV on February 23, 2015

This store has the worst customer service I have ever had to deal with, I will not be recommending this store to anyone. →

“Mattress World inBurnham,PA - 3604 (Beware)”

Purchased from Mattress World (Burnham, PA)

Posted by Jason from Mifflin, PA on February 19, 2017

didn't have a clue what firmness of mattress to buy so asked the saleman (right) well slept 2 of the worst nights on it. So I called and told them I couldn't sleep on this( $850 at 50% off) mattress.(that I found out wasn't really on sale) They told me ... →

“What A Mattress inMunford,TN - 5472 (Just as I thought! Yet another mattress scam!)”

Purchased from What A Mattress (Munford, TN)

Posted by Adam from Burlison, TN on January 20, 2019

I began my hunt for a mattress with the understanding that as many under the table in appears mattress stores that are out there in appearance. I would be willing to bet this is yet another one. But I'll give it a try. And plastered all over the outside of ... →

“Sam Levitz Furniture inTucson,AZ - 3919 (Signature 3000 Mattress and Box Spring)”

Purchased from Sam Levitz Furniture (Tucson, AZ)

Posted by Linda from Tucson, AZ on August 1, 2017

Bought a twin bed for a grandson that visits now and then. After being delivered, it sat in the spare bedroom for over a month before he visited. I didn't bother to unwrap it due to that reason. My mistake. When I did take the plastic off, and went to ... →

“Art Van Furniture - 3704 (Wouldn't stand behind their mattresses)”

Purchased from Art Van Furniture

Posted by Tony from Midland, MI on March 24, 2017

I bought a dual hardness mattress and specifically asked if there would be a drop off in the center between the hard and soft side. The salesman assured me these were top of the line mattresses and that would never happen. I called them after just a few nights sleep ... →

“Macy's - 4017 (I blame myself for buying a mattress online. You complete...)”

Purchased from Macy's
The Sealy brand

Posted by shoshana from Los Angeles, CA on September 27, 2017

I blame myself for buying a mattress online. You completely depend on the salesperson's knowledge. A mattress is as expensive as a refrigerator and you hope to have it for years. My problems started from the beginning . I started sinking in and blamed myself for buying a mattress with ... →

“None - 4447 (If a product is for sale in my store, I would make sure I...)”

Posted by Roger from Talala, OK on March 19, 2018

If a product is for sale in my store, I would make sure I/ we know all about it. If you come in to buy a Maestro ET Mattress and I tell you these are good Mattresses and there really not,I won’t have to good of a reputation selling Mattresses →

“InnoMax - 4449 (I was very disappointed that they did not say that it cou...)”

Purchased from InnoMax

Posted by Vicki from Fort Collins, CO on March 22, 2018

I was very disappointed that they did not say that it could take up to 4 months to break the bed in. That one could walk on the bed to break it in. That it was not going to feel like the bed you laid on at the store. I ... →

“Wichita Furniture - 5695 (Many hours, bad results in "Dreamland")”

Purchased from Wichita Furniture

Posted by W. D from Wichita, KS on March 28, 2019

Shopped 3 days here for a couch. On third visit we bought a $700.00+ couch that had to be ordered. The salesclerk said it usually takes 3-4 weeks, BUT when she looked it up it showed it had already been ordered and was on the way so it would arrive ... →

“Mattress Dreamland - 5782 (Dreams don't come true at Dreamland, they're dreaming!)”

Purchased from Mattress Dreamland

Posted by Bruce on April 23, 2019

I was told the mattress would not have excessive heat issues and did not contain foam - a complete lie →

“Mattress Firm - 5844 (Mark the mattress EXPERT...told us how wonderful the matt...)”

Purchased from Mattress Firm

Posted by Shari from Maywood, IL on May 14, 2019

Mark the mattress EXPERT...told us how wonderful the mattress was, how we were getting a deal by purchasing a 1500 mattress for less than 500, well my 500 is coming to realization.. I'm sinking in the middle of the mattress every night, I'm scared I'm gonna get sucked in, slowly ... →

“Mattress Firm inNorwalk,CT - 5905 (MATRESS FIRM -RIP OFFS AND LIARS)”

Purchased from Sleepy's (Norwalk, CT)

Posted by Wendy from Westport, CT on June 7, 2019

Salesman LIED AND OVERCHARGED BY A LOT. The store is now called Mattress Firm. Shysters, and I will NEVER purchase a thing from them. Also, the Mattress Firm Manager!! insisted my mattress did not have a 30 year warranty or a drop % of .75", instead he insisted no mattress ... →

“Quality Sleep Store inMonroe,WA - 6951 (GO SOMEWHERE ELSE!)”

Purchased from Quality Sleep Store (Monroe, WA)

Posted by Sam from Lake Stevens, WA on February 12, 2020

**UPDATE: So on Feb 5th I emailed Tom, owner, about my frustrations and about my damaged headboard and he expressed his apologies, but he also blamed me for the misinformation from his employees and told me I should have known what I was ordering. Pretty sure the employees are supposed ... →

“Mattress Firm inLancaster,OH - 7683 (Dont take tags off)”

Purchased from Mattress Firm (Lancaster, OH)

Posted by Kelly from Tarlton, OH on July 9, 2020

Bought a $1600 mattress and took the tags off not knowing that it would stop me from getting a replacement when the mattress fails. The mattress is a year old and the memory foam layers are separating and falling apart. →

“Denver Mattress inLafayette,IN - 7721 (Box springs)”

Purchased from Denver Mattress (Lafayette, IN)

Posted by Robert from Brookston, IN on July 14, 2020

I was not told the box springs were not available for 2 weeks until after the order was done and the check was written. Slightly disappointed in that tactic. Likely would have ordered anyway but would like to know up front. Also hard to write a good review until after ... →

“The Brick inChilliwack,BC - 7809 (I wish I could give it ZERO stars!!!)”

Purchased from The Brick (Chilliwack, BC)

Posted by C from Chilliwack, BC on July 24, 2020

We used to be fans of this location but the latest experience has left us with an extremely bad taste in our mouths!!! We were here from out of town and went with my MIL to help her buy a new bed. She bought an adjustable electric bed and specifically ... →

“Jarrettsville Furniture inJarrettsville,MD - 8503 (We have purchased a lot of merchandise from Jarrettsvi...)”

Purchased from Jarrettsville Furniture (Jarrettsville, MD)

Posted by James from Lutherville Timonium, MD on October 12, 2020

We have purchased a lot of merchandise from Jarrettsville Furniture over the years . Service has been excellent and we have learned to trust them , but just recently ,I learned that the 2 replacement mattress that we purchase for our Sleep number beds are not sleep number mattresses and ... →