Q&A Product Information
Mattress Reviews
Praise for Product Information
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The SleepLogic ChiroSense line by SleepLogic
- The BedInABox Original model by BedInABox
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The Saatva Classic Firm 11.5" model by Saatva
- The Saatva brand
- The Saatva brand
- The Stearns & Foster Signature line by Stearns & Foster
- Purchased from Mattress King
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The PacBamboo Gel model by BedInABox
- The Chattam & Wells line by Spring Air
- The Miranda Luxury Firm model from the Spring Air Back Supporter line by Spring Air
- Purchased from Costco
- The Novosbed Medium model by Novosbed
- The Alexander Signature Hybrid Medium (2015-2020) model from the Nest Bedding Alexander Signature Hybrid (2015-2020) line by Nest Bedding
- Purchased from Nest Bedding (New York, NY)
- The Spindle brand
- The Primo Dream line by Primo
- The Casper (2014-2016) model by Casper
- The Spindle brand
- The Halstead brand
- The Brothers Bedding brand
- The iSleep brand
- The Denver Mattress Doctor's Choice line by Denver Mattress Brand
“Sleep EZ - 1321 (You won't find better service anywhere!)”
I have had my latex mattress from Sleep Ez for over two years now. When I was selecting my mattress, their rep (one of the owners)spent a very long time on the phone with me helping me make the best choice for my needs. He promised I could return any …
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“Saatva Classic 14.5" Luxury Firm - 2143 (The BEST Luxury Mattress At Any Price)”
I can't say I'm an expert with regard to mattresses. When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain both selling and creating campaigns to promote certain …
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“SleepLogic ChiroSense - 1558 (I'm Satisfied)”
I spent a lot of time searching for a new mattress online, in stores and on the phone. I found Sleep Logic on the internet and later that weekend my husband and I went to the Canton location. The service was great. They welcomed us into the store and really …
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“BedInABox Original - 3980 (Great value mattress)”
We have spent a long time researching the market of mattresses before deciding getting our bedinabox, and we are really happy! We made the right decision.
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“Saatva Classic 14.5" Luxury Firm - 4303 (Best Bed for Side Sleepers)”
We recently received our mattress and LOVE IT so far. We are side sleepers and this has turned out to be the best mattress we have had in 25 years. Recently we bought and tried Sleep number iLE and sent it back. In the past we tried memory foam and …
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“Saatva Classic 14.5" Luxury Firm - 7821 (Best Decision Ever)”
I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress …
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“Saatva Classic 14.5" Luxury Firm - 8325 (We love our Saatva!)”
I researched several months and kept "selling" Saatva to my husband after reading reviews on their site plus on google reviews. He said "order it"! He slept all night in the same position and was totally impressed! I think it is very comfortable even though I have inflammation issues. We …
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“Saatva Classic 11.5" Firm - 14970 (Best mattress ever.)”
The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA.
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“Saatva - 8680 (The Best Sleep Ever)”
1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on …
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“Saatva - 8699 (Quality, Comfort and a Good Nights Sleep.)”
This is the second set of mattresses I have purchased from Saatva. I was very satisfied with the King set I purchased which led to the second set of mattresses I purchased, a Queen set for another home. The actual purchase was extremely easy, kind of a 1-pick the one …
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“Stearns & Foster Signature - 8714 (Great Mattress, Great Store)”
Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress!
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“Saatva Classic 14.5" Luxury Firm - 9278 (This is the best matress you can buy!)”
3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither …
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“Saatva Classic 14.5" Luxury Firm - 9466 (One Word: Fantastic)”
Best purchase ever made. Best night's sleep ever. Customer Service: Superb. Delivery: Excellent. Would recommend this company to everyone. Thanks Saatva! Christine S.
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“BedInABox PacBamboo Gel - 12352 (Everything was easy to setup)”
I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions …
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“Chattam & Wells - 13615 (Chattam & Wells the BEST bed ever!!)”
When we bought our Chattam & Wells bed nearly 20 years ago, I was worried we had spent too much on our mattress. But, it lasts forever: this mattress is so well made, I fear they will go out of business, because nobody will have to buy new mattresses. Warning: …
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“Spring Air Back Supporter Latex Hybrid Miranda Luxury Firm - 17166 (Very Comfortable)”
My only complaints are the thickness of the mattress (I had to purchase a stool to get into bed!) and the very hard bar down the middle of the mattress. I am not sure what the bar is or what the purpose is but, I don't like it.
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“Novosbed Medium - 278462 (Dealing with Novosbed has been excellent. Service oriente...)”
Dealing with Novosbed has been excellent. Service oriented, good price, flexible delivery, information on product good. The bed arrives in a box. It's very easy to unpack and set up. Just very happy with this product and Novosbed.
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“Nest Bedding Alexander Signature Hybrid Medium (2015-2020) - 250226 (Comparison to Westin's Heavenly Bed)”
I was looking for a mattress, as much as could be identified, that has the overall feel and characteristic qualities of the Westin, but without the recurrent heat & temperature problems, and the pillow top indentations, that I've experienced with the Westin. My telephone contact person granted that he didn't …
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“Spindle - 327304 (Like it so much I really want to tell everyone!)”
We are so, so pleased with our Spindle mattress!! We did A LOT of research on mattresses and were close to buying a completely different type of mattress when we found Spindle. I called one day to learn more and was so impressed that Kim spent close to an hour …
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“Primo Dream - 35519 (Very good bed )”
I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other.
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“Casper Original (2014-2016) - 265577 (Love Casper Mattresses So Much, I Bought Four!)”
My son was headed to college and he needed a new twin bed. The marketing was so great from Casper it enticed me to pick up the phone and make the call. After speaking with the very knowledgeable and awesome customer service, I purchased the bed and let my son …
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“Spindle - 68121 (Love it!)”
The Spindle mattress is great! I was nervous about going for a mattress that required assembly in latex layers vs. the typical mattress, but I couldn't be happier with the result. Had it not been for the recommendations of the amazing people at goodbed.com, I never would have gone for …
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“Halstead - 374927 (ZZZZZZ....sound alseep)”
This has been a fantastic mattress, we shopped around before deciding to purchase from Halstead. They were very knowledgeable about this mattress and other mattresses that we may have been interested in. We decided to go firmer on my side of the bed and ended up exchanging the insert on …
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“Brothers Bedding - 519267 (Great Company)”
Lots of "Sales Men" in this industry telling whatever necessary to make a sale. Brothers Bedding gave accurate information and worked with me to get the right mattress.
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“iSleep - 524216 (My Queen to a Split King)”
We had a conventional pillow top mattress & box spring so after 15 plus years it was getting tired and so where we. We started the mattress shopping thing, did the touchy touchy feel and critiquing each mattress. With a little research and being local residents we decided to stop …
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“Doctor's Choice by Denver Mattress - 607510 (Amazing service!)”
Bruce helped us out and he was the best ever! He is extremely personable and helped us choose the best mattress. He showed us how to use the mattress to adjust the settings for lumbar support. We could not have received better service.
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Complaints for Product Information
- The Cannon Sleep brand
- Purchased from Mancini's Sleepworld (Mountain View, CA)
- The Dr Breus Bed (IBC) line by International Bedding
- Purchased from Sleepy's
- The Dr Breus Bed (IBC) line by International Bedding
- Purchased from Sleepy's (New York, NY)
- The Sealy brand
- Purchased from Better Bedding (Ansonia, CT)
- The Vivon brand
- The Pure Talalay Bliss brand
- The Sleep Adjustment Bed model by iSleep
- The Moonlit Dream Tight Top Cushion Firm model from the Serta iSeries (Pre-2021) line by Serta
- The Serta iSeries (Pre-2021) line by Serta
- Purchased from Nebraska Furniture Mart (Omaha, NE)
- The Visco Heir model by Bed Boss
- Purchased from Necessity Furniture Warehouse (Metairie, LA)
- The Genius model from the Serta iComfort (Pre-2017) line by Serta
- Purchased from Gardner White Furniture
- The Premont 14" Luxury Pillow Top model by Hampton & Rhodes
- Purchased from Mattress Firm (Henderson, NV)
- The Elgin Pillowtop model from the Ortho Summerhill & Bischop line by Ortho
- The Insight model from the Serta iComfort (Pre-2017) line by Serta
- Purchased from Raymour & Flanigan (Lake Grove, NY)
- The Serena Plush model from the Sealy Memoryworks line by Sealy
- The Saatva Classic Luxury Firm 14.5" model by Saatva
- The Sleep Adjustment Bed model by iSleep
- The i8 bed model from the Sleep Number Innovation Series line by Sleep Number
- The Aireloom Handcrafted line by Aireloom
- The Sleep Number Personal Preference line by Sleep Number
- The Sleep Adjustment Bed model by iSleep
- The Gillam model from the Sealy Posturepedic (Pre-2017) line by Sealy
- The Kales Memory Foam model by Serta
- The Cedar Natural Luxe model by Brentwood Home
- The Cheswick Manor brand
- The Restore model from the Posh + Lavish All Latex line by Posh + Lavish
- The Latex For Less brand
- The Sealy Posturepedic (Pre-2017) line by Sealy
- The Prodigy Everfeel model from the Serta iComfort (Pre-2017) line by Serta
- The Dream Number brand
“Cannon Sleep - 1050 (Cannon)”
Hadn't heard of the brand but actually pretty impressed with quality and price for this mattress we bought for my three year old.
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“Dr Breus Bed (IBC) - 1232 (Misrepresented)”
I purchased a Dr. Breus Signature bed from Sleepy's. I was assured by sales people including the district manager that the bed is made of all natural materials including only natural latex (primary ingredient) and soy. The documenation/sales materials in the store states the same. I am allergic to polyurethane …
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“Dr Breus Bed (IBC) - 1539 (Misrepresentation and after 6 months uncomfortable!)”
This is a nice looking mattress that was sold to me by Sleepy's as "Natural Latex" on getting it home I find that the legal labelling describes it as only 21% Latex and 77% polyurethane foam. We had some discussiions with Sleepy's and did some local research, finding that Sleepy's …
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“Sealy - 2077 (Guarntee same as warranty)”
Sealy's raves best support, but after mattress is used (only 4 years old) at a cost of $ 2800.00 for the set. They didn't want to hear about being uncomfortable in their product, that it will only get softer in time. Great to hear Claims their warranty is the same …
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“Vivon - 2431 (The Amazing Boat-Shaped Mattress)”
Vivon is a nightmare!!!! I I just purchased two Vivon mattresses for a vacation rental unit. When the order arrived, the box springs looked normal, but the mattresses were decompressed and rolled up into a bag. The delivery guy said they are all shipped that way and the mattresses would …
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“Pure Talalay Bliss - 2509 (Comfortable, but with concerns)”
We bought 3 Pure Latex Bliss mattresses and a topper and some Pure Latex Bliss latex pillows. They all feel very comfortable to me and I was initially very happy except for the off-gassing. We bought an XL twin Nature, an XL twin 3" topper, a Queen Pamper and a …
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“iSleep Sleep Adjustment Bed - 1636 (The sink hole bed )”
I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help …
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“Serta iSeries Moonlit Dream Tight Top Cushion Firm - 2259 (Mattress size is not correct!)”
I bought the iseries from Macy's in July. I was converting a queen size frame to a California king, so I had to measure the mattress. Cal. King is supposed to be 72x84. This measured 70x82. When they replaced it, again it was 70x82. When I contacted Serta, they told …
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“Serta iSeries (Pre-2021) - 3594 (Just wish there was more information)”
My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last …
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“Bed Boss Visco Heir - 4146 (No comfort like sleeping on cement.)”
Order this bed a month ago from one of there distributor in New Oleans, La. Area ( Necessity Furniture ). Owner had bed in store Visco heir ET and store had a chance to lay on it, and brought wife back so that she had a change to try it …
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“Serta iComfort Genius - 4105 (My husband and I are heavy, the middle of the mattress fe...)”
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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“Hampton and Rhodes Premont 14" Luxury Pillow Top - 4369 (Horrible horrible horrible)”
This is the worst bed I have ever slept on in my life. It's horrifying to sleep feeling like you will fall off the bed especially when you are 9 months pregnant. My entire pregnancy was full of pain due to this horrible excuse for a bed. It has huge …
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“Summerhill & Bischop Elgin Pillowtop - 5882 (Don't buy or will regret)”
At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at …
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“Serta iComfort Insight - 15690 (awful)”
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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“Sealy Memoryworks Serena Plush - 8528 (Satisfied customer)”
We had a Beautyrest imperil mattress and switched to this bed and are extremely satisfied. We do not wake up sore. Our last bed ended up lumpy in a short amount of time and this bed has nice even support.
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“Saatva Classic 14.5" Luxury Firm - 9119 (Very misleading sales tactic)”
Their website claims that this Saatva mattress is Made of Organic Cotton and the foam used is a "bio based foam". No one knows what that means. So I started a chat when them and was told that the was was either made from soy or corn oil. It was …
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“iSleep Sleep Adjustment Bed - 10770 (Terrible bed. Did not honor refund either.)”
Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was …
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“Sleep Number Innovation i8 bed - 18350 (Not exactly what they claim it to be.)”
Do you like experimenting with your sleep? Do you like paying large sums of money for add ons that other products can provide for free? Do you like that half inflated air mattress, going to fall out of the bed, watch your partner bounce when you roll over feeling? This …
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“Aireloom Handcrafted - 18691 (It's a SICK joke!)”
Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It …
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“Sleep Number Personal Preference - 20233 (This is the worst bed I've ever owned! From the beginnin...)”
This is the worst bed I've ever owned! From the beginning, the mattress couldn't hold air on one side of the bed, always had to refill it daily. Customer service was no help with the problem, they said to place a cap on that side of the bed so that …
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“iSleep Sleep Adjustment Bed - 39385 (Had one problem, but they fixed it right away!)”
When the bed arrived I was so excited! I got rid of my old bed the day it was delivered, so I was so upset when I realized there were no instructions for the controller and I was going to have to sleep a night on a flat bed. Surprisingly …
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“Sealy Posturepedic Gillam - 364417 (Satisfied so far - early days.)”
After some research we realised that mattresses are only build to last approx 5-7 years these days. Previous mattress purchased about 20 years ago and we got 18 yrs good support from it. Now we have paid about the same price - both purchased on sale - but it is …
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“Serta Kales Memory Foam - 480180 (Sagging nightmare within 1 year.)”
Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, …
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“Brentwood Home Cedar Natural Luxe - 533435 (Too Firm Not as Advertised)”
We spent hours on this site and others comparing mattresses. We wanted a firm mattress and didn't want memory foam. Mattresses like Bamboo we tried in the showroom and they generally felt too soft and unsupportive. We are both heavy and the "firm" mattress we were sleeping on was so …
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“Cheswick Manor - 539315 (Improvement)”
It’s OK but I do not have enough information on the mattress to prove it is completely non toxic or eco friendly. Makes me think hiding something. Online I found nothing on it. May replace it out of fear for health concerns
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“Posh + Lavish Restore - 554817 (Mattress Cover 80% polyester...)”
Writing this to let other people know the cover of the mattress is almost totally polyester, i would look into latex for less for a totally natural non plastic bed. Their website says they do not use polyester because wool and cotton are healthier, I am very confused then why …
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“Latex For Less - 559229 (The topper I purchased was suppose to be soft. Its defini...)”
The topper I purchased was suppose to be soft. Its definitely firm. When I spoke with them about having pain in my hip and neck after sleeping on the topper they suggested I sleep in pain for another 26 days before I decide. When I left a review concerning this …
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“Sealy Posturepedic (Pre-2017) - 560117 (Sealy Posturpedic mattress sucks)”
Wanted a traditional mattress, since we had been used to them. We were convinced to buy the "in house brand" which lasted allof 2 hours before I exited th bed and slept on the couch. They charged us a $200 re sstock fee, which was a crock. But, could not …
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“Serta iComfort Prodigy Everfeel - 584520 (I expected a longer lifespan than 7 years for the price)”
When I first got this bed, I thought it was too hard. I bought all sorts of toppers to make it softer and then I fell in love with it. That lasted less than 2 years. I started having trouble with it being too soft in places and then still …
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“Dream Number - 597543 (need instrctuctions on how to program the remote , when she)”
need instrctuctions on how to program the remote , when shes sleeping it pumps up and she wakes up in pain , how do i stop that from happening
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Store Reviews
Praise for Product Information
- Purchased from Sleep One Mattress Superstore
- The Dr Breus Bed (IBC) line by International Bedding
- Purchased from City Mattress (Naples, FL)
- The Simmons BackCare line by Simmons
- Purchased from Mattress Discounters (Washington, DC)
- The Serta Perfect Sleeper (Pre-2019) line by Serta
- Purchased from Sleep Therapy Mattress Center (Lexington, NC)
- The Cool Therapy 4000 LXVS Ultra model from the Park Place Sleep Therapy line by Park Place
- Purchased from Sleep EZ
- Purchased from Beds To Go (Maryville, TN)
- The Restonic HealthRest line by Restonic
- Purchased from Pieroway's (West Springfield, MA)
- Purchased from Mattress Source (Columbia, SC)
- The Stearns & Foster brand
- Purchased from Watertown Mattress (Watertown, MA)
- The Gold Bond Premier line by Gold Bond
- Purchased from Mattress Overstock (Lombard, IL)
- The Sealy brand
- Purchased from Bedding Plus (Gulfport, MS)
- The Dr Breus Bed (IBC) line by International Bedding
- Purchased from Mattresses Plus More (Durant, OK)
- Purchased from Factory Mattress
- The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic
- Purchased from Sweet Dreams Mattress
- The Encore model from the Gateway Hybrid line by Gateway
- Purchased from Shirley Sleep Shoppe (Shirley, NY)
- Purchased from Richmond Furniture Gallery
- Purchased from Gardner White Furniture
- The Serta iComfort (Pre-2017) line by Serta
- The Golden Mattress Company brand
- Purchased from BedInABox
- The Natural Silk Elegance Gel model by BedInABox
- Purchased from Bedding Barn (Tamarac, FL)
- Purchased from Sleep Zone (Kingsport, TN)
- The Cloud Supreme (2014) model from the TEMPUR-Cloud Collection (Pre-2014) line by TEMPUR-Pedic
- Purchased from Bedroom Store
- The Boyd brand
- Purchased from Bedzzz Express (Madison, AL)
- Purchased from Bedzzz Express
- Purchased from Joplimo Mattress (Joplin, MO)
- Purchased from Springfield Mattress (Springfield, MO)
- Purchased from Mattress Place (Whitehall, PA)
- Purchased from Nest Bedding (Studio City, CA)
- Purchased from Mattress Firm
- Purchased from Mattress Firm
- Purchased from Denver Mattress (El Paso, TX)
- Purchased from Sit n Sleep (Cerritos, CA)
- Purchased from IKEA
- Purchased from Denver Mattress (Spokane, WA)
- Purchased from Sleep Zone (Kingsport, TN)
- Purchased from Denver Mattress (Denver, CO)
- Purchased from Sit n Sleep (Oxnard, CA)
- Purchased from US-Mattress (Ann Arbor, MI)
- Purchased from US-Mattress (Plymouth, MI)
- Purchased from Denver Mattress (Longmont, CO)
- Purchased from Sit n Sleep (Costa Mesa, CA)
- Purchased from Denver Mattress (St George, UT)
- Purchased from My Mattress (Logan, UT)
- Purchased from Denver Mattress (Fort Wayne, IN)
- Purchased from Denver Mattress (Selma, TX)
- Purchased from Denver Mattress (Peoria, IL)
- Purchased from Denver Mattress (Dacono, CO)
- Purchased from Mattress Firm (Gurnee, IL)
- Purchased from Denver Mattress (Tulsa, OK)
- Purchased from Denver Mattress (Albuquerque, NM)
- Purchased from Denver Mattress (Lafayette, IN)
- Purchased from Denver Mattress (Madison, WI)
- Purchased from Raymour & Flanigan (Johnson City, NY)
- Purchased from Denver Mattress (Conway, AR)
- Purchased from Gardner White Furniture (Novi, MI)
- Purchased from Denver Mattress (Fort Wayne, IN)
- Purchased from Denver Mattress (Amarillo, TX)
- Purchased from Sit n Sleep (Montclair, CA)
- Purchased from Denver Mattress (Fort Wayne, IN)
- Purchased from iSleep (Lincoln, NE)
- Purchased from Miskelly Furniture (Flowood, MS)
- Purchased from Denver Mattress (Grand Junction, CO)
- Purchased from Denver Mattress (Marion, IA)
- Purchased from Miskelly Furniture (Flowood, MS)
- Purchased from Denver Mattress (Tulsa, OK)
- Purchased from Denver Mattress (Lone Tree, CO)
- Purchased from Denver Mattress (Joplin, MO)
- Purchased from Denver Mattress (Conway, AR)
- Purchased from Denver Mattress (Great Falls, MT)
- Purchased from Denver Mattress (Aurora, CO)
- Purchased from Denver Mattress (Marion, IA)
- Purchased from Denver Mattress (Evansville, IN)
- Purchased from Denver Mattress (Lone Tree, CO)
- Purchased from Denver Mattress (Tulsa, OK)
- Purchased from Denver Mattress (Pharr, TX)
- Purchased from Denver Mattress (Fort Wayne, IN)
- Purchased from Denver Mattress (Lone Tree, CO)
- Purchased from Denver Mattress (Joplin, MO)
- Purchased from Sit n Sleep (Culver City, CA)
- Purchased from Denver Mattress (Florence, KY)
- Purchased from Denver Mattress (Fort Collins, CO)
- Purchased from Denver Mattress (Rapid City, SD)
- Purchased from Denver Mattress (Lakewood, CO)
- Purchased from Denver Mattress (Kennewick, WA)
- Purchased from Denver Mattress (Joplin, MO)
- Purchased from Denver Mattress (Springfield, MO)
- Purchased from Denver Mattress (Central Point, OR)
- Purchased from Denver Mattress (Garden City, KS)
- Purchased from Boscov's (Frederick, MD)
“Sleep One Mattress Superstore - 1342 (New Store Grand Opening)”
I would buy a bed from SleepOne again. The staff provided us with excellent customer service and answered all of questions to our satisfaction. We were looking for new mattress a I did a ton of research on line and they had just what the Sleep Doctor ordered. The staff …
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“City Mattress inNaples,FL - 1033 (nice store)”
The store has a better than average ambiance, the staff seems very well informed, not as likely to negotiate significantly than other stores. They consider themselves a high end store.
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“Mattress Discounters inWashington,DC - 1042 (Good Discount Found at Mattress Discounters )”
The store is conveniently located in the heart of Dupont Circle, close to downtown Washington, DC. The staff were knowledgeable, genuinely interested in my needs, and they were willing to negotiate on price.
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“Sleep Therapy Mattress Center inLexington,NC - 1298 (High and dry in Lexington, NC)”
The sales person was helpful. He was able to provide ample info about mattress. I contacted him with a couple of months to discuss my dissatisfaction with my matress. He listened patiently and thought he might actually be interested in my concerns. He stated he would have a sales rep. …
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“Sleep EZ - 1055 (Superb Company and Beautiful Bed!! A++++)”
I did my research and it really paid off. This company advertises factory direct prices---with good reason. Great help from their staff in helping us decide on the type of feel we wanted on our latex mattress. Our mattress is so comfortable we can't believe we spent so many years …
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“Beds To Go inMaryville,TN - 1213 (Best Prices Around)”
What a wonderful experience! Lots of knowledge with each and every product available on the market today. I have shopped the Knoxville and Maryville market and have found these guys to be the best. Best Prices Best Service Great People! I will continue to do business with these guys as …
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“Pieroway's inWest Springfield,MA - 1187 (Home of the Steel Span Suspension Bed)”
Pieroways is the only place that carries the iron girder, steel frame, truss bed for "US HEAVIER FOLKS", just like on the T.V. Ad. My wife and I, being over 1000 lbs combined, had many bad experiences with bed collapses. Once we even collapsed the bed in the showroom of …
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“Mattress Source inColumbia,SC - 1185 (Excellent Sales Experience)”
In today's world that is quick to bad mouth a company, I felt the need to express the wonderful experience that we received from Mattress Source. My wife and I visited the store on Harbison Blvd. and dealt with the manager, Ryan. The selection to choose from was more than …
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“Watertown Mattress inWatertown,MA - 1161 (Superb Service)”
Very attentive staff who found me a great mattress at a great price. They walked me through all the pros and cons of each mattress and used my feedback to find the perfect mattress for me. I was blown away by the service and would recommended their store to all …
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“Mattress Overstock inLombard,IL - 1147 (Very informative and customer friendly)”
Overstock Mattress gave us a good deal on a Queen mattress that we recently purchased. Joe at the store was very patient and informative. He gave us a good deal on the mattress too. He explained about the mattresses they have and also gave us enough time among ourselves to …
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“Bedding Plus inGulfport,MS - 1519 (Lies to Sell?)”
WE had a great interaction in the store. We purchased the bed but was not told about the warranty for stains until the sale was printed and explained. Then we purchased the $150 mattress cover. The problem came with the IBC manufacturer's claims regarding how cool the Dr. Breus's Signature …
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“Mattresses Plus More inDurant,OK - 1551 (Finally sleep relief!!!!)”
Having fibromyalgia, CFS, and 2 crushed vertebrae, restful sleep is hard to find. I have needed a good mattress for several months, but unable to locate a place that sold quality mattresses with a staff that could answer questions about the type of mattress I may need. Walked into Mattresses …
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“Factory Mattress - 1190 (Awesome Experience!)”
I went in Factory Mattress in Pineveille as my friend just bought a Tempurpedic bed there. She was very pleased, so I went there, too. My salesperson, Johnny was sooooo nice. I was not very educated on Tempurpedic beds, but I learned alot. I now have my bed and pillows …
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“Sweet Dreams Mattress - 2049 (Very Comfortable Mattress)”
I have only had the mattress one night, but it is a very comfortable mattress. The only thing that worries me is the durability of the mattress, I guess only time will tell me that.
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“Shirley Sleep Shoppe inShirley,NY - 2054 (A place you can trust, & they stand by there product, )”
I have been buying my family there mattresse'At the Shirley Sleep shop for many yrs, from when i got married to buying each of my 3 children there first twin size bed up to full size as they out grew there first beds, Joe the owner is a very nice …
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“Richmond Furniture Gallery - 2100 (Fun Store)”
We enjoy this store and the neighborhood very much! I would not bother going anywhere else for furniture. The employees are very willing to help us!
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“Gardner White Furniture - 2635 (Best Bed buying experience ever)”
Best bed buying experience I've ever had. Sales staff was very knowledgeable. They educated me on all the features of the two mattresses I was interested in. There was no high pressure. Really great experience.
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“None - 2723 (Great Service Great Quality)”
I highly recommend Best for Less Mattress Clearance Center on Mayfield in Grand Prairie. The salesman had impressive knowledge and did not use high pressure tactics. The quality of the mattresses was great and the prices are better than everywhere else I looked. I would send my mom to this …
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“BedInABox - 2664 (Super people )”
Great knowledge of product and almost everyone there came and met with us. Can't get much better than that. I got the feeling they knew their products and really cared about us.
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“Bedding Barn inTamarac,FL - 2918 (I've been shopping at bedding barn for 25 years)”
I bought a Sealy iComfort mattress 2 years ago and I have bought two previous beds from bedding barn. I never had a problem with either of my first two beds but after one year I knew the iComfort foam mattress was not for me. I have huge indentations and …
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“SleepZone Mattress Center inKingsport,TN - 3030 (Ahhh, finally able to sleep!!!)”
My husband and I had a wonderful experience at the Sleepzone in Kingsport. First the associate (James Rogers) was so friendly and helpful and the store is so beautiful. Financing is fast and easy, and we got our mattress when they promised. I will recommend Sleep Zone Kingsport to all …
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“Bedroom Store - 3316 (Boyd Speciality Sleep - So Easy to Order Online)”
Online store is easy to use and very informative.
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“Bedzzz Express inMadison,AL - 3574 (BEST MATTRESS BUY EVER!!!)”
I would like to thank Bill Mcintyre for the great customer service he provided when I visit the store in Madison, AL 72 west. He was polite, kind, and honest. I called first for directions and information on the bed and he told me every detail about the bed. It …
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“Bedzzz Express - 3598 (Great Valentines present!!!!!!!!)”
My husband & I visited store & Dawn was very informative & helpful I even called with questions & she was More than happy to help me went back today & talked with craig & he was GREAT too. Cant wait to get bed. so far good service supposed to …
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“Joplimo Mattress inJoplin,MO - 4608 (Great Clearance Sale Prices)”
Josh did a great job providing information on the bed I purchased. The clearance price was amazing and the quality of the mattress is great. The 10-year non-prorated replacement warranty is a big plus! Great products, prices and service. This is the place to go for a new mattress! Tell …
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“Springfield Mattress inSpringfield,MO - 4408 (Great Mattresses, Better Sleep, Locally made, Best Service!)”
Salesperson was knowledgeable and attentive. Knew all about the mattress and the factory where it was made, Laid on several mattresses until we found the one we liked. We actually learned alot about the mattress, how it was made and the materials used. We stopped a several stores and this …
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“Mattress Place inWhitehall,PA - 4454 (We needed a new mattress so bad, we went to your store an...)”
We needed a new mattress so bad, we went to your store and Laurie took excellent care of us. She took the time to explain everything to us about buying a mattress. I no longer wake up with hip or back pain in the morning, I feel like a new …
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“Nest Bedding inStudio City,CA - 4493 (A personal experience)”
The two salespersons I worked with were lovely. They were friendly, genuine and far from pushy. They provided clear information, insight and opinions, but gave us space to shop and consider.
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“Mattress Firm - 5197 (This particular Mattress Firm was very good.)”
I am glad a chain mattress store took a chance on Purple mattresses. I wish other stores would have contracts with some of the new "disruptor" mattresses. However, I discovered that trying a mattress for 15 or so minutes in the store is not like sleeping on it. I really …
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“Mattress Firm - 5902 (Really great experience -- great information, no pressure!)”
We were so happy with Dean's help that we brought our son there last weekend to buy him a bed for his first apartment near his first real adult job. Everything about it was smooth, easy, and great.
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“Denver Mattress inEl Paso,TX - 6405 (Very happy with this store!)”
They gave me advice and offered information I needed. I would be happy to return to this store!
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“Sit 'n Sleep inCerritos,CA - 6416 (I really like this store the sales clerk David was very i...)”
I really like this store the sales clerk David was very informative he told me everything I need to know about this bed I just bought . He gave me very good customer service that alone is why I decided to come back and buy my bed. I'm happy Thanks …
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“IKEA - 6506 (Had to exchange a king size latex mattress & quick service)”
IKEA has great customer service & product information & prices to the quality of purchase. Fun place to shop.
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“Denver Mattress inSpokane,WA - 6912 (Purple Pros)”
way better to go to a store where all the Purple Beds are on display than buying online - being able to test comfort and at same time get informed answers to your questions
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“SleepZone Mattress Center inKingsport,TN - 7410 (Finally Found The One)”
After visiting several websites and stores we finally went to SleepZone Mattress Center. We were very pleased with the information the salesman gave us, and of course being able to try out a mattress ourselves, we decided to buy our mattress from him. He was very knowledgeable and honest about …
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“Denver Mattress inDenver,CO - 7943 (Ryan, the manager)”
Ryan, the manager, gave me all the pros & cons of 3 mattresses I was interested in. Can wholeheartedly recommend him and this store!
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“Sit 'n Sleep inOxnard,CA - 8179 (Mattress of her dreams!!)”
Marty was so kind and helpful finding a mattress for my mom! He gave her so many options, was very patient when we were browsing and just a wonderful person to help us. I want to come back here to look for a mattress of my own and hope he …
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“US-Mattress inAnn Arbor,MI - 10739 (Your website was very informative. I learned more on your...)”
Your website was very informative. I learned more on your site than I learn at the JCP store where I first saw and laid on the bed
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“US-Mattress inPlymouth,MI - 10809 (Phone Purchase with Salesperson so very positive!)”
After speaking with him on the phone regarding my needs, Micah researched the appropriate mattresses and called me back with the info I needed to make my decision and complete my purchase over the phone. Micah was great, a real asset to US-Mattress.com!
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“Denver Mattress inLongmont,CO - 11905 (Great options!)”
Professional, kind, informative. Lindsey was great and the bed choices were also. A real pleasure shopping there.
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“Sit 'n Sleep inCosta Mesa,CA - 12812 (Great service ! Great information)”
Chris was amazing , he was very professional and knew exactly what he was talking about ! Thank you
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“Denver Mattress inSt George,UT - 13089 (An unknown mattress company)”
Never hear of Denver Mattress Co. An unknown company To us. Nice products
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“My Mattress inLogan,UT - 13104 (Restlessness no problem any longer.)”
I was needing a bed and I happened upon the website of My Mattress I liked what I could see so I called and I spoke first with Fran Leonhardt, such a sweetheart. She gave me the run down on the mattresses and then put Ryan on to talk with …
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“Denver Mattress inFort Wayne,IN - 13476 (Cant wait!)”
I have been putting off the purchase of a new Mattress for far too long. Jayce gave a lot of great information and guidance!
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“Denver Mattress inSelma,TX - 13494 (Very Good Salesman)”
Tristin Allen, salesman, was very knowledgeable about all products and services, no pressure, helpful in selecting a mattress, easy to work with ( very congeneal), provided clear and specific information that was important in making a decision. His A+ presentation was a part of our decision to buy from Denver.
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“Denver Mattress inPeoria,IL - 13546 (Jacob very knowledgeable about the product and answered a...)”
Jacob very knowledgeable about the product and answered all my questions. I would definitely buy from this location again.
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“Denver Mattress inDacono,CO - 13549 (Nice salesman)”
Our salesman Robert was really helpful and gave just the right amount of information as we needed it. Can’t wait to get our new bed!!!
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“Mattress Firm inGurnee,IL - 13669 (I did a bit of research on the web and chose Mattress Firm.)”
Good and informative website with loyalty perks. We had plenty of time to experience the different types of product. The salesman is quite an asset to his company, providing good information without being pushy. I can’t rate delivery service yet as the mattress will arrive Saturday.
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“Denver Mattress inTulsa,OK - 13755 (No reason to keep looking!)”
Had went to several stores, tried laying on mattress's and received all sorts of confusing fact and offers. Denver Mattress was the most straight forward, no nonsense, factual retail establishment we visited and we found what we think will be a great mattress selection at a very affordable price. We …
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“Denver Mattress inAlbuquerque,NM - 13889 (Justin was great explaining the difference in mattress an...)”
Justin was great explaining the difference in mattress and did the pillo test for us. Friendly and great customer service.
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“Denver Mattress inLafayette,IN - 14132 (In love with our new mattress)”
All of our questions were answered and the information provided was extremely helpful in determining the best mattress for our lower back needs. We will definitely be returning for future purchases!
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“Denver Mattress inMadison,WI - 14272 (Great service!)”
Brayden was really helpful and friendly - great advice on how to pick the right firmness and suggestions on similar mattresses to try in comparable brands. Worked with the time frame I had (only 45 minutes) to identify the best 3 brands for what I was looking for (back support). …
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“Raymour & Flanigan Furniture Mattresses inJohnson City,NY - 14350 (Great customer service!!!)”
I ordered a recliner which was delivered and unfortunately not the right fit for me. I am disabled and was in tears as to what I would do since I had already removed the old one. Mohammed was wonderful! He took the time to set up the exchange and delivery …
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“Denver Mattress inConway,AR - 14361 (The hubs can sleep again.)”
Annette was the highlight of our visit. She really helped my husband and I make a balanced decision. We were on two different pages on what mattress to choose and she really helped make it easier.
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“Gardner White Furniture inNovi,MI - 14846 (GW excellent service ! Our salesperson very knowledgeabl...)”
GW excellent service ! Our salesperson very knowledgeable , patient with our concerns & provided excellent information to guide us in process of purchasing a mattress!
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“Denver Mattress inFort Wayne,IN - 14880 (Great Bed for Our Teenager!)”
We came in knowing exactly what we wanted. Jacy helped us find what we need right away. He had us checked out in about 10 minutes & we were on our way! Great experience!
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“Denver Mattress inAmarillo,TX - 15006 (Very considerate)”
Mike help my Mom get on and off the mattress once he found out she had a broken pelvis. His questions narrowed the options to 2 so she did not have to get out of her chair so much. Thanks!
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“Sit 'n Sleep inMontclair,CA - 15074 (David was directly me to the specific mattress I was look...)”
David was directly me to the specific mattress I was looking for and explained all the details about the mattress. He was pleasurable to would with. Thank you,
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“Denver Mattress inFort Wayne,IN - 15712 (I came in with 0 knowledge about mattresses and Nolan hel...)”
I came in with 0 knowledge about mattresses and Nolan helped me find a mattress that fit all my needs and wants.
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“iSleep inLincoln,NE - 15813 (Best Service)”
Lynn was excellent. He answered all of our questions and gave us information that we didn't even know we needed, but did! I'd highly recommend going to iSleep in Lincoln, NE.
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“Miskelly Sleepstore inFlowood,MS - 15924 (This store was great and Greg knew just what he had and g...)”
This store was great and Greg knew just what he had and gave us a full run down on every bed we looked at.
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“Denver Mattress inGrand Junction,CO - 16982 (Kaden was very easy to talk to. His knowledge of the type o)”
Kaden was very easy to talk to. His knowledge of the type of mattress that would be best for me was extremely helpful.
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“Denver Mattress inMarion,IA - 17627 (I Wasn't Taken!)”
Joel was an amazing salesperson. He was friendly, humorous and customer oriented. He put me at ease as soon as we shook hands, I was very comfortable working with him. I tested a few beds and found the one I liked that was in my price range. He explained, very …
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“Miskelly Sleepstore inFlowood,MS - 17909 (Pain is gone)”
Sam explained that my pain would be reduced or go away. this is true.
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“Denver Mattress inTulsa,OK - 17915 (Sean is awesome!)”
Sean has helped me out on more than one occasion. He has helped me find the perfect pillow for me as well as helping me find sheets needed for both myself as well as the child in the home. He’s not pushy and throughly explained everything to help me with …
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“Denver Mattress inLone Tree,CO - 17962 (New bed and rested head)”
Thad took great care of us. He took the time to explain the technology progression of different styles and brands. Thank you for the information and assistance!
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“Denver Mattress inJoplin,MO - 18250 (Perfect!)”
Ethan was great to work with. Took us straight to what we thought we were looking for. Talked to us about the different options and things we could try to make my husband and I both comfortable. We left completely happy with our decision and our purchase.
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“Denver Mattress inConway,AR - 18267 (Perfect Match Mattress Found)”
I walked into Denver wanting to compare this company with another brand I had previously picked out and was ready to purchase. After talking with Erik, he walked me through a few mattress choices to fit my needs. Coming from a firm mattress, we found the perfect balance of firm/soft …
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“Denver Mattress inGreat Falls,MT - 18273 (Great selection,)”
We love the store and selections, the sales staff was amazing and answered 100% of all our questions.. we have purchased all our beds from here and with the salesmen you have , we will continue to shop here.. also the back stock is amazing, being able to take it …
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“Denver Mattress inAurora,CO - 18286 (Lyddien is Awesome )”
Lyddien greeted us and gave us lots of info & tips on mattresses and options. Gave us plenty of time to try out the various styles then shared any sales happening. We didn’t plan on buying today but her great customer service sealed the deal! Can’t wait to sleep on …
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“Denver Mattress inMarion,IA - 18319 (Great customer service..fast and easy transaction)”
Fast easy..Brandon knew his products.. he even talked me into sheets pillows and a adjustable base! Can't wait to get my new bed.
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“Denver Mattress inEvansville,IN - 18332 (Its very nice and organized and the salesman was very nice.)”
Jose was very clean and professional and explained everything to us in detail.
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“Denver Mattress inLone Tree,CO - 18371 (Arrived knowing nothing, left with a great mattress)”
I arrived at the store after browsing the mattress selection online, and finding one I was interested in. I walked in and Steven was very friendly and immediately helped me. He showed me the mattress I had seen online, and gave me a thorough explanation of what to look for …
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“Denver Mattress inTulsa,OK - 18394 (Hybrid all the way)”
I was originally looking for an all foam mattress but Sean explained the benefits of going to a hybrid. Even explained how he sleeps on one himself and loves it. When I am ready to buy I will definitely be going back to him.
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“Denver Mattress inPharr,TX - 18422 (Pablos Great Service)”
Pablo did a great job in explaining to us the different options and price plans. Will definitely return.
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“Denver Mattress inFort Wayne,IN - 18530 (Wyatt was a great help. Great person. Knows his stuff. I l)”
Wyatt was a great help. Great person. Knows his stuff. I left the store feeling confident about my purchase.
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“Denver Mattress inLone Tree,CO - 18578 (My back is saved!)”
Denver Mattress in Lone Tree is wonderful. Last October my husband and I purchased a mattress. After time, we realized that the mattress was not right for us. When we went into Denver Mattress, Steve Holland helped us find the perfect mattress. Steve was very helpful and attentive. He listened …
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“Denver Mattress inJoplin,MO - 18610 (Les davenport is)”
Les is the best and delightful and informative
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“Sit 'n Sleep inCulver City,CA - 18724 (Got a great bed for a great price)”
Cleat, my salesman, was extremely helpful in choosing the type of bed for my needs. He listened to my preferences in types of mattress firmness, explained what type of mattresses were good for different sleeping positions, showed me various types of beds, and had me take my time laying on …
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“Denver Mattress inFlorence,KY - 18781 (Informed me about a mattress and fell in love with it thank)”
Informed me about a mattress and fell in love with it thank you joe!
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“Denver Mattress inFort Collins,CO - 18790 (Jaciel is the greatest)”
Jaciel was an awesome salesperson! Knew all there is to know about beds and bedding, and helped me find the perfect set of sheets... And they were on sale!
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“Denver Mattress inRapid City,SD - 18902 (Very bright, attractively displayed)”
Very nice store and good customer service. Francisco Hernandez the sales person was courteous, well informed, patient and answered all my questions, so much so that I bought a mattress that same day.
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“Denver Mattress inLakewood,CO - 18944 (The store was well designed)”
The store was well designed to test a variety of mattresses. Pillows were provided, Gustavo explained details of a mattress, then left us for a while so we could try it out. We didn’t feel pressured. Tested several and made a purchase. It was a good experience.
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“Denver Mattress inKennewick,WA - 20017 (Great Salespersons)”
I have worked with Robert and Brandon the manager and assistant manager of this location for a few years they have always given me great service, great mattress information, and great value every time I have shopped with them. Their associates have always been great to work with and this …
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“None - 20063 (The sales lady was amazing! She made the entire experience )”
The sales lady was amazing! She made the entire experience informative and enjoyable. We were very impressed with the quality of mattresses and that of the staff.
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“Denver Mattress inSpringfield,MO - 20103 (Great selection and wonderful staff)”
Blake was wonderful to work with. He showed us two options in our price range and took his time to explain each option and was detailed on explaining the price. Didn’t feel like a high pressure sale, just him working to make sure we had all the information and time …
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“Denver Mattress inCentral Point,OR - 21801 (Great service without pressure)”
Hayden Cinque, was awesome had a bunch of information on all the mattresses, and the stores services without any pressure .
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“Denver Mattress inGarden City,KS - 21814 (Great store)”
The manager did a great job explaining all the different type of mattresses. I would recommend the store in Garden City
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“Boscov's inFrederick,MD - 21935 (Great sales team)”
I have been shopping for a mattress for 3 weeks and at this store I can look on my own as well as get great help. Sales people give good information while allowing you space to think and try mattresses.
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Complaints for Product Information
- Purchased from Mattress Pro Discounters (Kemah, TX)
- Purchased from Mor Furniture for Less (Albuquerque, NM)
- The Serta iComfort (Pre-2017) line by Serta
- Purchased from City Mattress (Niagara Falls, NY)
- The PranaSleep brand
- Purchased from Relax the Back (San Francisco, CA)
- The RhapsodyBed (2008-2014) model from the TEMPUR-HD Collection line by TEMPUR-Pedic
- Purchased from New Deal Furniture (El Paso, TX)
- Purchased from Restwell Mattress (Lakeville, MN)
- The Stearns & Foster Hotel line by Stearns & Foster
- Purchased from Rooms To Go (Clearwater, FL)
- The Carolina Mattress Guild Nature's Image line by Carolina Mattress Guild
- Purchased from Mattress Source (Columbia, SC)
- Purchased from Ashley Furniture (Spartanburg, SC)
- The Stearns & Foster brand
- Purchased from Nothing But Beds
- The Park Place brand
- Purchased from Sears (Austin, TX)
- Purchased from Vogue Furnishings (Belding, MI)
- Purchased from Bassham Furniture (Fallon, NV)
- The Southerland line by Southerland
- Purchased from Mattress World (Burnham, PA)
- Purchased from What A Mattress (Munford, TN)
- Purchased from Sam Levitz Furniture (Tucson, AZ)
- Purchased from Art Van Furniture
- Purchased from InnoMax
- Purchased from Wichita Furniture
- Purchased from Mattress Dreamland
- Purchased from Mattress Firm
- Purchased from Sleepy's (Norwalk, CT)
- Purchased from Quality Sleep Store (Monroe, WA)
- Purchased from Mattress Firm (Lancaster, OH)
- Purchased from Denver Mattress (Lafayette, IN)
- Purchased from The Brick (Chilliwack, BC)
- Purchased from Jarrettsville Furniture (Jarrettsville, MD)
- Purchased from Slumberland
- Purchased from Latex For Less
- Purchased from Dillman's Furniture and Mattress (Muncie, IN)
- Purchased from American Freight
- Purchased from Mattress Mattress (Edmonton, AB)
- Purchased from Gardner White Furniture (Waterford Twp, MI)
- Purchased from Ashley Furniture (Sterling, VA)
“Mattress Pro Discounters inKemah,TX - 1761 (Bad service given at this store.)”
The sample bed massage unit was very loud. I was told "this one has a problem but yours will be very quiet" so I bought the bed. It is just as noisy as the model. I called and complained to the salesman Steve, and he agreed to deliver the upgraded …
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“Mor Furniture for Less inAlbuquerque,NM - 1516 (Sellin g to make a paycheck)”
The sells person pushed a bed on us that he gave us incorrect infomation about and when we called back with issuses with the product the big box store said it was our fault we bought it, they where nice when we where buying but provided NO service to correct …
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“City Mattress inNiagara Falls,NY - 1784 (Mislead by City Mattress)”
We have bought all of our mattreses at City mattress. In the past we have been happy. But this time the salesman talked us into spending over 3,000 on the PranSleep mattress. He was very impressive with his knowledge of foam products, but failed to tell us that there would …
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“Relax The Back inSan Francisco,CA - 1029 (Third Time is a Charm)”
We tried three different beds from this store: The Solution Bed, Grand Bed, and Rhapsody Bed. The employees and owners were helpful with the exchanges, but I wish we were given more information up front. Relax the Back suggests that they Tempurpedic experts.
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“New Deal Furniture inEl Paso,TX - 1284 (Customer Service Nightmare)”
WORST FURNITURE SHOPPING EXPERIENCE!!!! Mind you, this is the short version. Bought some living room furniture in December and it went over without a hitch. Went back, bought an additional piece. We were told it would take a week. The week came and went and we didn't receive any call …
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“Restwell Mattress inLakeville,MN - 1244 (Horrible experience)”
The website is horrible. Gives you no specific information out the beds. It seems they want to FORCE you to go into a store to get any information. Then the salesman gives you the 'hard' sell to buy a bed today. Worse than a used car salesman, in my opinion. …
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“Rooms To Go inClearwater,FL - 1062 (Half Soft - Half Firm)”
Filed complaint. They sent out a Tech. He didn't do anything but pick up mattress to check bed rails (bed I bought from them). I had him sit on both sides to feel the difference. He did not do any measuring. When I received their report - he LIED about …
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“Mattress Source inColumbia,SC - 1077 (Sales person was very unhelpful.)”
I stopped by this store after a doctor's appointment in Irmo. I am not interested in buying a mattress until the beginning of the year. I am interested in the Tempur-Pedic. I told the saleman this and because I was not interested in purchasing that day he didn't want to …
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“Ashley Furniture inSpartanburg,SC - 1171 (Buyer Beware)”
I have contacted the retailer and the franchise..no help from anyone. The local store did send someone out to check on the sag problem on both sides of the bed. The technician was very polite and courteous. The sage after 21 days was only 1" and neither the store or …
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“Nothing But Beds - 1727 (Deceiving )”
I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed …
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“Sears inAustin,TX - 2208 (Terrible experience)”
We bought a Sterns and Foster as they are supposed to be excellent matresses. Our mattress from the beginning never felt comfortable, nor like the one in the store. We are in our 30's and couldn't walk after sleeping on this bed, we called and went into the store within …
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“Vogue Furnishings inBelding,MI - 2657 (Very disappointing)”
I purchased a bed with a second (trundle) bed underneath with two mattresses. It took almost three weeks longer than I was originally told to actually receive the bed. I was only delivered one mattress, but was promised my second in one week. The delivery man accidentally ripped open the …
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“Bassham Furniture inFallon,NV - 2809 (Poor customer service.)”
This store has the worst customer service I have ever had to deal with, I will not be recommending this store to anyone.
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“Mattress World inBurnham,PA - 3604 (Beware)”
didn't have a clue what firmness of mattress to buy so asked the saleman (right) well slept 2 of the worst nights on it. So I called and told them I couldn't sleep on this( $850 at 50% off) mattress.(that I found out wasn't really on sale) They told me …
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“What A Mattress inMunford,TN - 5472 (Just as I thought! Yet another mattress scam!)”
I began my hunt for a mattress with the understanding that as many under the table in appears mattress stores that are out there in appearance. I would be willing to bet this is yet another one. But I'll give it a try. And plastered all over the outside of …
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“Sam Levitz Furniture inTucson,AZ - 3919 (Signature 3000 Mattress and Box Spring)”
Bought a twin bed for a grandson that visits now and then. After being delivered, it sat in the spare bedroom for over a month before he visited. I didn't bother to unwrap it due to that reason. My mistake. When I did take the plastic off, and went to …
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“Art Van Furniture - 3704 (Wouldn't stand behind their mattresses)”
I bought a dual hardness mattress and specifically asked if there would be a drop off in the center between the hard and soft side. The salesman assured me these were top of the line mattresses and that would never happen. I called them after just a few nights sleep …
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“Macy's - 4017 (I blame myself for buying a mattress online. You complete...)”
I blame myself for buying a mattress online. You completely depend on the salesperson's knowledge. A mattress is as expensive as a refrigerator and you hope to have it for years. My problems started from the beginning . I started sinking in and blamed myself for buying a mattress with …
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“None - 4447 (If a product is for sale in my store, I would make sure I...)”
If a product is for sale in my store, I would make sure I/ we know all about it. If you come in to buy a Maestro ET Mattress and I tell you these are good Mattresses and there really not,I won’t have to good of a reputation selling Mattresses
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“InnoMax - 4449 (I was very disappointed that they did not say that it cou...)”
I was very disappointed that they did not say that it could take up to 4 months to break the bed in. That one could walk on the bed to break it in. That it was not going to feel like the bed you laid on at the store. I …
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“Wichita Furniture - 5695 (Many hours, bad results in "Dreamland")”
Shopped 3 days here for a couch. On third visit we bought a $700.00+ couch that had to be ordered. The salesclerk said it usually takes 3-4 weeks, BUT when she looked it up it showed it had already been ordered and was on the way so it would arrive …
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“Mattress Dreamland - 5782 (Dreams don't come true at Dreamland, they're dreaming!)”
I was told the mattress would not have excessive heat issues and did not contain foam - a complete lie
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“Mattress Firm - 5844 (Mark the mattress EXPERT...told us how wonderful the matt...)”
Mark the mattress EXPERT...told us how wonderful the mattress was, how we were getting a deal by purchasing a 1500 mattress for less than 500, well my 500 is coming to realization.. I'm sinking in the middle of the mattress every night, I'm scared I'm gonna get sucked in, slowly …
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“Mattress Firm inNorwalk,CT - 5905 (MATRESS FIRM -RIP OFFS AND LIARS)”
Salesman LIED AND OVERCHARGED BY A LOT. The store is now called Mattress Firm. Shysters, and I will NEVER purchase a thing from them. Also, the Mattress Firm Manager!! insisted my mattress did not have a 30 year warranty or a drop % of .75", instead he insisted no mattress …
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“Quality Sleep Store inMonroe,WA - 6951 (GO SOMEWHERE ELSE!)”
**UPDATE: So on Feb 5th I emailed Tom, owner, about my frustrations and about my damaged headboard and he expressed his apologies, but he also blamed me for the misinformation from his employees and told me I should have known what I was ordering. Pretty sure the employees are supposed …
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“Mattress Firm inLancaster,OH - 7683 (Dont take tags off)”
Bought a $1600 mattress and took the tags off not knowing that it would stop me from getting a replacement when the mattress fails. The mattress is a year old and the memory foam layers are separating and falling apart.
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“Denver Mattress inLafayette,IN - 7721 (Box springs)”
I was not told the box springs were not available for 2 weeks until after the order was done and the check was written. Slightly disappointed in that tactic. Likely would have ordered anyway but would like to know up front. Also hard to write a good review until after …
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“The Brick inChilliwack,BC - 7809 (I wish I could give it ZERO stars!!!)”
We used to be fans of this location but the latest experience has left us with an extremely bad taste in our mouths!!! We were here from out of town and went with my MIL to help her buy a new bed. She bought an adjustable electric bed and specifically …
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“Jarrettsville Furniture inJarrettsville,MD - 8503 (We have purchased a lot of merchandise from Jarrettsvi...)”
We have purchased a lot of merchandise from Jarrettsville Furniture over the years . Service has been excellent and we have learned to trust them , but just recently ,I learned that the 2 replacement mattress that we purchase for our Sleep number beds are not sleep number mattresses and …
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“Slumberland - 9390 (Do not live up to sale prices. Changes overnite.)”
Sales person could not answer questions & gave me false information that could impact sale. Was going to buy bed but told sales man that I wanted partner to see & would be back next day. Sales person said fine. Next day salesperson removed sale on this one item.
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“Latex For Less - 9485 (Beware Latex for Less pillows)”
I just bought a Latex for Less pillow. Just know that what they advertise as a solid latex pillow is a very spongy talalay latex pillow and does NOT have the support to it that they claim as would a dunlop latex pillow. They also only offer one density, VERY …
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“Dillman's Furniture and Mattress inMuncie,IN - 10442 (Bad Experience with Purchase of Mattress 3/20/2021)”
I puchased M69721 (Ashley mattress) for my college-age grandson; but he is unable to sleep on it because it is extremely soft. Dillman's service manager looked at it and said that there is nothing wrong with it. However, the Ashley product description says "feel the support of a truly coil …
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“American Freight - 10984 (They don't know about products)”
They can give u no info if needing to contact manufacturer and not knowledgeable about their products
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“Mattress Mattress inEdmonton,AB - 11620 (Not knowledgable. Poor judgement)”
Bought a latex twin xl. In the showroom tried several firmness levels. Staff didn't identity drawbacks of a plush bed vs firm or the relevance to the size of the bed. Just said 'get what you want'. Got plush twin xl as the Queen I tried seemed comfy. After a …
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“Gardner White Furniture inWaterford Twp,MI - 18964 (Height adjustment was not as we were told)”
Probably would have continued looking for the right bed
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“Ashley Furniture inSterling,VA - 19704 (Do not purchase from Ashley)”
I’ve ordered several things from Ashley and the quality of product is usually an issue, not to mention delivery times are a lie. If they say 2 weeks expect 2 months. Today, I have finally learned my lesson. I ordered 2 full mattresses and box springs and one queen. Upon …
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