Sleepy's
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What Shoppers Are Saying Sleepy's
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Top Praise & Complaints Sleepy's
Praise
People who are happy with Sleepy's frequently praise Customer Service and Delivery Speed.
Complaints
People who are unhappy with Sleepy's frequently complain about Customer Service, Issue Resolution, Transparency, Warranty Claims and Professionalism.
Most helpful positive review
Excellent salesman
The salesman, Joe Bigg, is excellent. He responds to customers' needs and understands the store's products. Read more
—Janet from Corinth, VT
Most helpful negative review
Joe the Salesman at Mattress Firm Carle Place
The Salesperson turned out to be a third rate liar and a cheat. Overcharged by a lot and lied through his teeth. Apparently, that is why he is the Manager at the store. I would never buy from this store again. Ashok Nihalani Read more
—Ashok from Elmhurst, NY
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Ratings Breakdown Sleepy's Reviews
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Reviews Sleepy's
Do you have a Sleepy's mattress? Write a Review!
| Sleepy's Reviews | |
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| Ratings |
(based on 83 ratings + 42 reviews) |
| Recommendations | |
| Recommendations | 20 of 83 ratings would recommend Sleepy's to a friend |
- Purchased in May 2011 at Sleepy's
Official Response
Thank you for sharing your concerns. Sleepy's welcomes the opportunity to speak with you. Please reach out to me by email with your invoice number and/or customer code and a telephone number with the best date and time to reach you. We look forward to working with you, and resolving your issue.
- Purchased at Sleepy's
Official Response
We apologize if you have experienced any complications with your recent purchase. We welcome the opportunity to speak with you to further address your concerns. We have located your account and will assign it to a Consumer Relations Representative who will contact you to address your concerns.