Posted by Vernon M from Wharton, NJ on September 16, 2010
We had a Sleepy's rep come to photograph and file a report about lumps in our Laura Ashley Pillow top mattress (not 7 months old) Rep told us that it should not have the lumps in it that it has. 4 days later, Tasha called from customer service informing me that Sleepy's has determined that mattress meets manufacturers specs and they will do nothing. She was uncooperative and actually rude on the phone. I asked to speak with her supervisor and, after a long wait, was told by Tasha that they'd refer the problem to the manufacturer. Just the old story of passing the buck. DO NOT BUY FROM SLEEP'S. They don't stand behind what they sell.
Reviewer: Vernon M
Location: Wharton, NJ
Joined: Sep 16, 2010