Posted by Anthony M from Mahwah, NJ on January 15, 2011
i purchased a bed and paid in full at the store.....
No balance was due as it stated on my receipt, when the driver shows up he says i have a COD...
my receipt say 0 balance
drivers receipt say i owe 800 more.
I call Customer service and they say that i owe 800 more and that they should have never sold me that mattress at that price and i owe the balance..
i call store and salesman says dont worry the invoice you have says 0 Balance, he says pay the balance and my District Manager will get the credit 0f 800..
i go to store the next day and salesman Rich Monteleone says my Manager cant do anything sorry.. WHAT A NIGHTMARE
be very careful when shopping at Sleepys
Reviewer: Anthony M
Location: Mahwah, NJ
Joined: Jan 15, 2011