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GoodBed H.
from San Francisco, CA
answered
Jan 2020
Hi there -- Thanks for your question. Regarding latex allergies, we don't offer medical advice or counseling in any way, so it would certainly be smart to check with a doctor before purchasing a latex mattress. And certainly, if your allergy is severe enough that you experience breathing difficulty or other symptoms that can be triggered simply by being in a room with latex, then you should not be considering a latex mattress. That said, the most common form of latex allergy is a 'contact' allergy, meaning it requires physically touching latex to trigger the reaction. Because latex beds are enclosed in a cover, then are covered in sheets at home, it's unlikely that you'd ever come in direct contact with latex when sleeping on a latex mattress. In addition, most of the proteins that trigger allergic reactions to latex are washed off in the process of making the type of latex foam that is used in mattresses. As a result of these factors, many people who suffer from either contact dermatitis or even other latex allergies don't have any problems sleeping on a latex mattress. For more information on latex mattresses and allergies, check our latex mattress guide. As it relates to wear and tear, I don't really foresee a situation where the lifespan of the mattress would be any different for someone with a latex allergy than someone without. Certainly, there is no case where normal wear and tear on the mattress should expose the latex. I hope that is helpful.
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Frequently Asked Questions
Helix Moonlight
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In our evaluation of the Helix Moonlight mattress, we found it to be a Medium-Firm (4) on the GoodBed rating scale (1= firmest, 9 = softest).
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Mattress matching is highly personal. This is why GoodBed refuses to publish bogus "best mattress" lists and instead created an advanced mattress matching tool called the GoodBed Quiz. This quiz can assess your requirements in just a few minutes, and then calculate your personal Match Score for the Helix Moonlight mattress, along with any of the other 800+ mattresses that we've evaluated.
To see your Match Score for the Helix Moonlight, simply use this link to take the GoodBed Quiz. Your Match Score for this mattress will be shown at the top of your quiz results, and will include a detailed explanation of how it matches up with your personal mattress requirements. Each Match Score is based on over 50 different Mattress DNA™ attributes that we measure through our proprietary mattress testing framework.
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Yes, the Helix Moonlight mattress is adjustable base compatible. This means it is designed to be used on an adjustable base without incurring damage or voiding the warranty. In our review of this mattress, we tested it on an adjustable base to look for any adverse effects as the head and foot are elevated, and to see how well it conforms to the contours of the base both with and without the weight of a sleeper. Overall, we found the Moonlight to have very good adjustable base compatibility.
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- Length: 10-year warranty.
- Indentation coverage: 1" and deeper.
- Proration: 10 years of full ("non-prorated") replacement coverage.
- Claim Fees: Owner pays shipping both ways; reimbursed up to $100 if warranty claim is valid.
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Here are the in-home trial details for mattresses purchased from the Helix website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 100 days
- Fees: No return or exchange fees.
- Notes: 100 day trial period with free returns, including in-home pickup from Helix.
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Here are the delivery terms for mattresses purchased from the Helix website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up not available
- Removal: Removal of old mattress not available
- Timing: 7-10 days from when you place your order.
- Notes: Free UPS delivery in the continental U.S. $150 non-refundable fee for delivery to AK and HI.
