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We have a Beautyrest Classic Rock Island Pillowtop mattress. We like it but have noticed a strange pungent odor emitting from it. Has anybody else had that experience with this mattress?

asked Oct 04 '13
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Anonymous856
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What your smelling is the normal "New mattress smell" this usually dissipates after a few weeks. People with "super sniffers" or just a really good sense of smell can sometimes smell this for the mattresses first few months. Try just putting a fan next to your mattress and open a window airing it out. If its still there after a month or so and its still really bothering you contact the store.

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answered Jan 16 '14
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Robert McClure ♦
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What you may be smelling is the vapors of the chemicals leaching out of your mattress. You can find a list of other people who have experienced this with their urethane mattresses here

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answered Oct 04 '13
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Joyce Walker... ♦
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Oct 04 '13

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Joyce is right. When polyurethane foam isn't cured properly when it's made, the chemicals can get trapped in the cells of the foam. When you use the mattress, more cells break open and the chemical gasses are released. Under these circumstances, it could take a very long time for the smell to go away.

Call your retailer and have it exchanged. Have them order one from the factory, as opposed to taking one from stock. Improperly cured poly foam affects an entire roll of foam, which is extremely large. Many mattresses will be affected by one roll. Anything from stock is more than likely from the same batch.

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answered Oct 04 '13
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Peter Cancelli ♦
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I have had this mattress for several years and can't even sleep on it. Buying a new one. Biggest waste of money and its gross.

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answered Mar 07 '17
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I bought a SERTA mattress and boxspring 10 days ago...l got violently ill from the HIGH NON ENDING CHEMICAL SMELL.....Serta Headquarters is a void...l just filed a complaint with the CONSUMER PROTECTIONAGENCY

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answered Apr 10 '17
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Lucille H
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I just purchased the black ice and I'm having that smell it's only a week old should I return it $3500

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answered Jul 01 '17
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I bought a used Beauty rest mattress from my neighbor
In the mornings my pajamas smell weird, like the mattress does. I am sleeping on the couch now.

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answered Apr 21 '19
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Yes!!!! Just bought a Beauty Rest Black a week and a half ago. Mine is a strong chemical smell. I wake up on the a very comfortable mattress and one of the worst headaches. Please tell me it goes away.

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answered Feb 21 '20
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I also purchased a Beautyrest mattress from Macy's a week ago, have had the window open and over head fan on..... very toxic smell, I am returning it next week, I just hope that my clothes in closet don;t smell like this smell, have my room closed off to the rest of the house. Very disappointing when you think you are getting a nice new king mattress and have to return it cause of the smell...

Why do they make mattresses with toxins in them....

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answered Oct 31 '20
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Why do they make mattresses with toxic chemicals? The reason why people do crappy things is always the same...money. Memory foam has created a boon for the industry and a nightmare for the consumer. 61 different chemicals are used to make memory foam....some, of which are highly toxic. There is no one policing this industry, so many take advantage of that, at the expense of the health and welfare of the consumer.

The only thing that will cause the change needed, is a lawsuit. Memory foam is the worst upholstery material ever invented. It sleeps hot, wears quickly and presents a health hazard. It is thee thing to avoid, when shopping for a mattress.

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answered Nov 01 '20
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Asked: Oct 04 '13

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Last updated: Jun 26 '22

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