I have had a Paula Dean pillow top mattress for about 5 years now, but after only about a year we started to notice a sag or hole where we lay. This has gotten worse over the years, and now there is a large hump in the center of the mattress. I wanted to know if this is covered in our warranty?
asked Apr 10 '14
That particular mattress has a 10 year warranty that covers sagging 1.5" or more. There are stipulations like cannot be stained and must have center support. To enact a warranty, you'll need to go back to the place you bought it from. If they are no longer in business, try this link to Serta's page:
That will get you started. In most cases the mattress retailer will send somebody out to inspect your mattress and get back to you at a later date with approval or denial.
answered Apr 10 '14
Andrew Schle... ♦
Once you sign in you will be able to subscribe for any updates hereBy RSS:
Asked: Apr 10 '14
Seen: 1,062 times
Last updated: Apr 10 '14
|CHOOSING A MATTRESS||CHOOSING A STORE|
|Mattress Reviews||Store Reviews|
|Mattress 101||Shopping Guide|
|Mattress Selection Quiz||Store Locator|
|Mattress Types||Mattress Deals|