Cover
The layers of the DreamCloud Premier mattress are wrapped in a deeply quilted cover with a cashmere blend fabric. Quilted right into the cover is about an inch of gel memory foam, in contrast to the entry-level DreamCloud, where the memory foam is further down.
Dark blue quilted side panels with four sturdy, functional handles are included. A tape edge provides a crisp look, and the Premier has a faux Euro-top design.
Comfort & Feel
There are three aspects that make up our assessment of comfort and feel. We call these "preference-based characteristics" because no rating here is better or worse – rather, the attributes that are most desirable to you will be determined solely by your personal preferences. We apply the same classification standards to each mattress so you can more easily compare apples to apples.
Softness ( what’s this )
We classify the DreamCloud Premier as a Firm mattress. Although to the eye, the mattress looks like you might sink very deeply into it, we experienced an average amount of 'sink' and we found the cover and its quilting to be less soft than we imagined it might be. The cover does have deep puffs and channels that create undulations. If you prefer a mattress that's very smooth and flat on top, that could be a consideration for you.
Not sure what softness is best for you? Take our Mattress Match Quiz and find out.
Softness Level (1=Least Soft, 9=Most Soft) |
3 | Firm |
Cushioning Depth ( what’s this )
Again, although the mattress appears thick and squishy to the eye, we found cushioning depth to be about average, but you do get a little hugged/cradled feeling. But this definitely is not a mattress that swallows you.
Cushioning Depth (1=Shallowest, 9=Deepest) |
5 | Average |
Responsiveness ( what's this )
There is a 1" layer of gel-infused memory foam quilted int the cover. It's a very soft foam, and it does have some of that slow-responding memory feel, where your hand print remains for a second or two after being depressed. However, there's just not that much of it. So while you do notice it if you're trying, this really isn't the kind of mattress where you're going to get that melting-into-the-bed feeling.
We also evaluated bounce, something that some people like and others don't. Due to that layer of pocket springs in the base of the bed, there is plenty of bounce.
Memory Feel (1=Least, 9=Most) |
5 | Average memory feel |
Bounce (1=Least, 9=Most) |
6 | Good amount of bounce |
Back Support & Pressure Relief
The two things that you should always be sure to get from your mattress are spinal alignment (commonly thought of as "back support") and pressure relief. Unfortunately, no mattress will deliver these two things equally well for all sleepers. In particular, spinal alignment and pressure relief capabilities will vary across sleepers with different weights, body shapes, and sleep positions. To help you determine how this mattress will perform for you, we break down our spinal alignment and pressure relief assessments by sleeper type.
Spinal Alignment
The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.
Here is how we break down the spinal alignment of the DreamCloud Premier mattress.
Weight | Range | Back Sleepers | Side Sleepers | Stomach Sleepers |
Lighter | <150 lb | 9 | 7 | 9 |
Average | 150 to 200 lb | 9 | 8 | 8 |
Above Average | 200 to 250 lb | 9 | 8 | 7 |
Heavier | >250 lb | 8 | 9 | 7 |
Back Sleepers:
Most back sleepers should be well supported on the DreamCloud Premier. Those on the very heavy side will find that their hips sink deeper into the upper layers of foam, but not so much that we expect it to be a problem.
Side Sleepers:
Overall we also felt most side sleepers would find enough conformance to achieve good spinal alignment. Given the firmness of the upper foam layers, lighter side sleepers may have the toughest challenge here in getting adequate conformance, but we still expect their spinal alignment to be respectable. The heaviest side sleepers should find an excellent combination of very strong underlying coils with firm but conforming layers of foam on top.
Stomach Sleepers:
Achieving good spinal alignment for stomach sleepers can often be tricky as the hips can tend to sink down too far with some mattresses. Given the many layers of foam above the coil unit, we do think this could be a modest issue, but not necessarily a dealbreaker, for heavier stomach sleepers. For lighter stomach sleepers, we expect the firmness of the foam layers to provide enough support to prevent the midsection from sinking too far into the mattress.
Pressure Relief ( what's this )
When a mattress pushes back against your body with too much force in a concentrated area, the result can be pain, soreness, loss of circulation, excessive tossing, and other problems. In general, such "pressure points" are of greatest concern for side sleepers, since that's the position in which your body's weight is distributed over the smallest surface area. To find the right mattress for your needs, keep in mind that the pressure-relieving capabilities of any given mattress will vary depending on the sleeper. Factors like your weight and body shape (e.g., broader shoulders and/or hips) will determine how far you sink into the mattress, and the pressure relief offered by that mattress will vary widely at different depths.
Here's how we sized up the pressure relief of the DreamCloud Premier mattress:
Weight | Range | Typical Curves | Extra Curvy |
Lighter | <150 lb | 8 | 7 |
Average | 150 to 200 lb | 8 | 7 |
Above Average | 200 to 250 lb | 8 | 7 |
Heavier | >250 lb | 7 | 7 |
Overall, we found the pressure relief offered by the DreamCloud Premier to be good, especially for those on the lighter side with average curves. There's only 3" of comfort foams plus the quilted cover to deliver pressure relief, so those on the heavier side might quickly sink through those layers and find themselves resting on the firm coil unit, which won't provide adequate pressure relief.
Other Features
Beyond the preference-based characteristics of comfort and feel, and the body matching for spinal alignment and pressure relief, a mattress will have a number of other attributes that can make it a better or worse choice for you. We call these "priority-based characteristics" because they are areas in which a mattress can be better or worse, but that will have differing amounts of importance to each sleeper. So, determining how much importance to give to these features will be entirely a matter of your own personal priorities. As always, we apply the same ratings standards to each mattress so you can more easily compare apples to apples.
Motion Isolation ( what’s this )
With a bottle standing upright on the original DreamCloud Premier bed, we tested motion isolation by dropping the whole weight of our 200-lb. tester on it. The bottle wiggled a bit but didn't fall.
We felt that the DreamCloud Premier would be an excellent choice for those who don't want to feel a partner's movements.
Motion Isolation Rating | 8 /10 | Very good |
Temperature ( what’s this )
If you tend to "sleep hot" this aspect may be a priority for you. Innerspring mattress are usually a good choice for air flow and heat dissipation. The deep channels in the mattress's cover allow for some air flow in our estimation. There's also gel in the memory foam layer; gel is a known conductor of heat, and here it's intended to help channel heat from the body. And lastly, this isn't a bed that lets you sink very deeply, so more of your body is exposed to the air.
We do not think sleeping hot will be an issue on the DreamCloud Premier mattress.
Stays “Cool” Rating | 8 /10 | Very good |
Edge Support ( what’s this )
The DreamCloud Premier mattress has stronger coils around the edge of the mattress to assist with edge support. Edge support both sitting and laying right on the edge was supportive and stable.
Edge Support Rating | 9 /10 | Excellent |
Ease of Repositioning ( what’s this )
Ease of movement was very good on the DreamCloud Premier. Our tester didn't have any trouble changing positions on this mattress. Despite the deep tufting, the mattress overall is quite firm without a lot of squishiness that could inhibit movement.
Repositioning Rating | 8/10 | Very good |
Green Features ( what’s this )
For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe.
In the case of the DreamCloud Premier mattress, this is not a natural mattress nor does it claim to be. Its foams are petroleum-based, and because this mattress is made in China (and possibly other countries), it's harder to have confidence about its materials and their origin. Furthermore those mattresses all have to be transported a long distance to the United States, which uses resources and energy.
All of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC. But this certification isn't unique; it's now standard among nearly all mainstream mattresses.
The bed does have a pocket spring unit, and theoretically, those springs would be recyclable down the road. But altogether, if a mattress that uses natural or sustainable materials is a priority for you, the DreamCloud Premier does not have a lot to offer.
Green Rating | 4/10 | Fair |
Adjustable Base Compatibility ( what’s this )
We tested a prior version of the DreamCloud Premier mattress on top of our adjustable base. This is a very tall mattress, and we were curious to see how it would bend and conform to the base. Note that the company says that using an adjustable base is perfectly fine. In fact the company sells its own adjustable base.
In our tests, the mattress conformed well to the base when in its most elevated position. Especially when our tester was not sitting in it, the midsection of the mattress stayed bent and didn't try to pop up too much. However, we did note that the thick quilt bunched up a lot, and was not particularly comfortable when in a fully articulated (upright) position.
Adjustable Base Use Rating | 7 /10 | Good |
Price, Value & Longevity
How Much Does a DreamCloud Premier Mattress Cost?
Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on all online mattresses, many of which are exclusive discounts for our readers.
What Are You Getting?
The DreamCloud Premier is a 14-inch foam-over-pocket spring mattress and has a 'luxury mattress' look. It has an unusual 365-night trial period (with full refund).
How Long Will the DreamCloud Premier Mattress Last?
When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. Of the materials used, we would have the most concerns about the gel memory foam layer, but with only 1" of it quilted into the cover, it's unlikely to see much compression. Because the mattress is made overseas, we are less confident in overall quality than we are of beds made in the United States and Canada. Even so, we did not observe any obvious red flags that would lead us to believe this mattress will break down any faster than any other.
Overall Value
If you want a hotel-style mattress that's very tall, with deep tufting and a luxurious look, we feel the DreamCloud Premier presents a good value, especially compared to similar mattresses you might see in a luxury bedding shop or a department store, where such a mattress might cost three times more. It's also worth noting that sales and discounts (including GoodBed discounts) bring the total price quite a lot lower than list price on the company website, making it an even better value. This is a mattress you will not be able to try before you buy, but a very long trial period should provide peace of mind. Assuming the mattress meets your personal preferences and criteria, we do think it's one you should consider.
Value Rating | 7 /10 | Good |
Other Factors to Consider
Delivery
- Free delivery to door in the continental United States
- White glove option: $149
DreamCloud Premier includes free delivery, which is not particularly unusual among its competitors. A white-glove service is available at additional cost ($149) that includes in-room setup and removal of the packaging. They'll also remove your old bedding for an additional $20 (note that in some areas there are state- and/or locally mandated charges for local disposal). There is a $150 shipping charge to Alaska and Hawaii.
Returns
- 365-day trial period
- Full refund, including free pickup within trial period
DreamCloud includes a 365-day trial period, with full refund should you decide to return the mattress. The company does ask that you try the mattress for 30 days prior to initiating a return. See: DreamCloud mattress return policy
Warranty
- Warranty Length: Lifetime
- Indentation Coverage: 1.5” and above
One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions — the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. DreamCloud has chosen to cover indentations that meet or exceed 1.5”. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection.
For the first 10 years of ownership, the company will replace your mattress with a new one if you have a valid warranty claim. After 10 years, the company will repair or replace the bed, at their discretion, and consumers must pay shipping both ways ($50 each way). If the warranty claim is valid, the shipping fees will be refunded.