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DreamCloud Mattress Line Overview

Last updated on November 19, 2022

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DreamCloud has expanded its line from one to three mattresses. Is one of them right for you?

This is our overview of the three mattresses in the current DreamCloud line of luxury-hybrid beds. Also see our in-depth review of the entry-level DreamCloud mattress. We have also reviewed the DreamCloud Adjustable Bed Base.

DreamCloud Mattresses: Shared Features

The three mattresses in the DreamCloud collection all share a similar construction: A variety of foam (including some memory foam) on top of a pocketed coil unit. The position and amount of foams varies by model, but all use the same 8.5" coil unit.

All three have a one-inch layer of gel memory foam, but the position/placement of that foam varies by model.

The DreamCloud mattresses all have the same navy-and-white color scheme, with navy side panels that include sturdy, functional handles. The fabric blend includes some cashmere; wool is a heat regulating material that helps keep you cooler in summer and warmer in winter.

Here's a look at the features shared by all three models.

Pocketed coil support units

Each of the three mattresses uses the same support base: An 8.5" pocketed coil unit with 768 coils in a queen size. The coils themselves are made of stronger wire than we usually see in mattresses. The main coils are a 13.5-gauge wire while the edge support coils around the perimeter are even stronger 11.5-gauge wire. (Lower numbers are stronger/thicker when we're talking about wire gauge.). By comparison, it's more common to see 14 or 14.5-gauge wires used in mattress coils. So these three mattresses have a pretty firm support unit below the layers of foam.

Since the majority of the mattress is made of springs, it has excellent air flow. More than any dedicated cooling feature, air flow can keep you feeling cooler in bed. None of these models is the type of mattress that lets you sink deeply into it. Rather, you get more of a feeling of sleeping on your mattress rather than in it. This also serves as a passive cooling feature, leaving more of your body exposed to the air.

Coils also means bounce, and all three mattresses have a good amount of deep bounce as the coils push against your body.

Memory foam

All three DreamCloud mattresses have an inch of gel memory foam, but each mattresses uses it differently. The entry-level DreamCloud includes it as a layer of foam under the quilt, while the other two incorporate memory foam into the quilt layer.

Memory foam is known for its slow, melting-into-the-mattress feeling, where the foam compresses beneath your body as you warm up the foam. Some memory foams are especially "slow" meaning they really sink in and conform to your body. Other memory foams are "fast" and spring back into shape quickly, not giving you as much of the melting feeling.

DreamCloud really isn't using much memory foam in these models, so you really don't get that melting-into-the-bed feeling. You do get a little more with the Premier and the Premier Rest since the memory foam it right up top in the quilt layer. But overall, these mattresses do not have much of that memory feel.

Quilted covers

The three mattresses have similar covers, all using the same navy-and-white color scheme. All three have a thick, quilted cover with a lot of loft between the quilted sections.

Adjustable base compatibility

It's safe to use any of these beds on an adjustable base. We have reviewed the base sold by DreamCloud, but any supportive adjustable base should work just fine.

Keep in mine that because the cover is so heavily quilted, it does tend to bunch up when the adjustable base is in its fully articulated position.

365-night trial and lifetime warranty

The mattresses also share a very long 365-night trial period, along with the company's lifetime warranty, which means that the original owner is covered for any warranty issues for the lifetime of ownership. The company does request that you try the mattress for 30 days prior to initiating a return, to give your body a chance to get used to the bed.

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions—the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for hybrid mattresses is 1.5”, and that's what DreamCloud includes. Practically speaking, that means any softening or sagging would need to be very deep and noticeable before the warranty would offer you protection.

Note that beyond 10 years, you'll be responsible for a $50 shipping charge each way, which will be refunded if your warranty claim is deemed valid.

Now let's take a look at how the three DreamCloud mattresses differ.

DreamCloud Mattress

The entry-level DreamCloud mattress measures 14" in height and features a quilted tight-top cover along with navy side panels.

About 1.5" of fairly firm foam is quilted right into the cover, giving it that lofty look. Under the quilt is a 1" layer of gel memory foam, followed by 2" of standard transition foam. All of that tops the same 8.5" coil unit shared by the other mattresses in the line.

On our scale, we call this mattress a Firm. You really don't sink very deeply into the bed, but because of the deeply quilted top, you do get a little feeling that the mattress conforms around your body. Overall, we would say this gives you a blend of feeling like you are sleeping on top of your mattress as well as sinking into it. But overall, you don't sink in as deeply as with an average mattress.

With just an inch of memory foam sandwiched between other foams, you really don't get any of that melting-into-the-bed feeling.

The mattress does have a good bit of bounce - the most of the three mattresses. At the same time, however, motion isolation was very good. So if you tend to be easily disturbed by a partner's movements in bed, you're less likely to feel them on this mattress.

Edge support, owing to the sturdier coils around the perimeter, is excellent.


DreamCloud Premier

The DreamCloud Premier is also 14' tall -- the same as the entry-level DreamCloud. However, its foams are arranged differently. And while it shares the same navy side panels and white top, it looks cosmetically different in that it has a sort-of faux Euro-top design.

For the Premier, DreamCloud quilts the memory foam right into the cover, and since it's right at the top of the mattress, it is a little more noticeable, though you still don't feel like you are sinking deeply into the mattress and melting into it.

Under the quilt is an inch of soft comfort foam followed by 2" of more standard transition foam. The overall effect is still a Firm on our scale, but compared to the entry-level DreamCloud, you're getting a taller mattress with a little bit more memory feel.

There's a bit less bounce compared to the standard DreamCloud mattress. Edge support and motion isolation are excellent.

DreamCloud Premier Rest

The Premier Rest is a 16" mattress, with a true pillow top. As with the DreamCloud Premier, the memory foam is quilted right into the cover.

Under that you'll find two 1" layers of comfort foam along with 3.5" of transition foam. In terms of feel, it feels a lot like the Premier, with just a bit of memory feel, but overall also a Firm mattress on our scale.

Since there's more foam on top of the springs, we found edge support to be not quite as excellent than on the others, but still good. Motion isolation is excellent.

The main difference is that pillowtop design, and 16" height, which is very tall for a mattress.

Other Factors to Consider

Delivery

  • Free delivery to door in the continental United States
  • White glove option: $149

DreamCloud includes free delivery, which is not particularly unusual among its competitors.

A white-glove service is available at additional cost ($149) that includes in-room setup and removal of the packaging. Note that there is a $150 shipping charge to Alaska and Hawaii.

 

Returns

  • 365-day trial period
  • Full refund, including free pickup within trial period

DreamCloud includes a 365-day trial period, with full refund should you decide to return the mattress. The company does ask that you try the mattress for 30 days prior to initiating a return.

 

Warranty

  • Warranty Length: Lifetime
  • Indentation Coverage: 1.5” and above

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions — the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. DreamCloud has chosen to cover indentations that meet or exceed 1.5”. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection.

For the first 10 years of ownership, the company will replace your mattress with a new one if you have a valid warranty claim. After 10 years, the company will repair or replace the bed, at their discretion, and consumers must pay shipping both ways ($50 each way). If the warranty claim is valid, the shipping fees will be refunded.

See: DreamCloud warranty policy


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