DreamCloud Mattress Review

Comfort & Feel

There are three aspects that make up our assessment of comfort and feel. We call these "preference-based characteristics" because no rating here is better or worse – rather, the attributes that are most desirable to you will be determined solely by your personal preferences. We apply the same classification standards to each mattress so you can more easily compare apples to apples.

Softness ( what’s this )

We classify the DreamCloud mattress as a Medium Firm mattress, just on the firmer side of medium. Although to the eye, the mattress looks like you might sink very deeply into it, we experienced more of a feeling of buoyancy on top of the mattress. That's somewhat mitigated by the tufted cover, with deep puffs and channels, that create undulations on the cover. We did feel these while sleeping. If you prefer a mattress that's very smooth and flat on top, that could be a consideration for you. 

Not sure what softness is best for you? Take our Mattress Match Quiz and find out.

Cushioning Depth ( what’s this )

Again, although the mattress appears thick and squishy to the eye, we found cushioning depth to be shallower than average, imparting a more floaty feeling. This definitely is not a mattress that swallows you. Shallower cushioning depth also translates into good ease of movement (see repositioning below).

Responsiveness ( what’s this )

Though the DreamCloud website mentions 'memory foam' extensively, we found only about half an inch of what we would call true memory foam in the bed. The rest of the foams appeared to be standard polyurethane foams of varying softness levels. As such, the DreamCloud features none of that slow-melting memory form sensation. Rather this bed springs back very quickly after being depressed.

We also evaluated bounce, something that some people like and others don't. Due to that layer of pocketed coils in the base of the bed, there is some deep bounce. When our tester dropped his weight on the bed, the springs pushed him back in the air a couple of times.

Back Support & Pressure Relief

The two things that you should always be sure to get from your mattress are spinal alignment (commonly thought of as "back support") and pressure relief. Unfortunately, no mattress will deliver these two things equally well for all sleepers. In particular, spinal alignment and pressure relief capabilities will vary across sleepers with different weights, body shapes, and sleep positions. To help you determine how this mattress will perform for you, we break down our spinal alignment and pressure relief assessments by sleeper type.

Overall, we thought the DreamCloud mattress offered very good support in most sleeping positions. And we felt that most people would have a similar experience on this mattress, with the possible exception of those on the very far extremes weight-wise.

Spinal Alignment

The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.

Here is how we break down the spinal alignment of the DreamCloud mattress:

Back Sleepers:

Our 200-pound tester felt this mattress to be exceptional while on his back, with almost ideal spinal alignment. Those who are very light (under 100 lbs) might find it a little too firm, that that would almost be a question of preference rather than support. Our tester felt nicely propped up on the bed, with noticeable lumbar support.

Side Sleepers:

Spinal alignment for our tester in the side position was also very good. Interesting, while the DreamCloud bed overall felt just to the firm side, it felt softer while lying on his side, according to our 200-lb. tester. He felt his hips and should sunk into the mattress enough to create good spinal alignment, but much lighter people might find that they don't sink deeply enough into the mattress.

Stomach Sleepers:

Achieving good spinal alignment for stomach sleepers can often be trickier as the hips can tend to sink down too far with some mattresses, but our tester felt well supported in this position. Lighter sleepers should also be just fine. However, people quite a bit heavier than our tester (over 250 lbs.) might have some issues in this position with hips that sink too much to retain good alignment.

Pressure Relief ( what's this )

Overall, we found the pressure relief offered by the DreamCloud mattress to be very good, aided by the 5+ inches of foam that form the top layers of the bed. Our tester felt no issues with hot spots, and no indication that pressure points would become an issue. And we felt that even heavier people would experience similarly good pressure relief. One exception could be those who are very light (less than 150 or 125 pounds), and especially those who are both lighter and curvier (broad shouldered) who might not be heavy enough to depress the top layers of foam enough.

Other Characteristics

Beyond the preference-based characteristics of comfort and feel, and the body matching for spinal alignment and pressure relief, a mattress will have a number of other attributes that can make it a better or worse choice for you. We call these "priority-based characteristics" because they are areas in which a mattress can be better or worse, but that will have differing amounts of importance to each sleeper. So, determining how much importance to give to these features will be entirely a matter of your own personal priorities. As always, we apply the same ratings standards to each mattress so you can more easily compare apples to apples.

Motion Isolation ( what’s this )

With a bowling pin standing upright on the DreamCloud bed, we tested motion isolation by dropping a 16-lb. bowling ball on it, as well as the whole weight of our 200-lb. tester. With the bowling ball, the pin wiggled slightly but didn't fall.

When our tester dropped his weight on the bed, however, the pin did fall. We tried this a few times; sometimes the pin feel and sometimes it didn't. Beds with springs aren't usually the best choice if motion isolation is a priority for you, but we felt that the DreamCloud mattress was better than most innerspring beds in this respect.

We felt that the DreamCloud would be a good choice for those who don't want to feel a partner's movements, but if you are very sensitive to this or very easily disturbed, an all-foam bed is likely a better choice.

Temperature ( what’s this )

If you tend to "sleep hot" this aspect may be a priority for you. Innerspring mattress are usually a great choice for air flow and heat dissipation, but in the case of the DreamCloud bed, you have 5+ inches of foam on top of the pocketed coils. Even so, our tester didn't feel hot on this bed owing to its firmness; because you do not sink deeply into the bed, more of your body is exposed to the air, so overheating is less of a risk. Also, the deep channels in the mattress's cover allow for some air flow in our estimation.

Edge Support ( what’s this )

The DreamCloud mattress really excelled in our tests for edge support. If you find yourself often pushed to the very edge of your mattress, this could be a priority for you. Both sitting and laying on the edge, our tester felt stable and supported. The DreamCloud bed does have a foam perimeter all around the bed to assist with edge support.

Ease of Repositioning ( what’s this )

Ease of movement was good on the DreamCloud mattress according to our tester, owing to the firmness and shallower than average cushioning of the bed. The deep channels and puffs on the cover created by the mattress's tufting do interfere very slightly with the ability to roll and change sleeping position, but our tester did not find it bothersome.

Green Features ( what’s this )

For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe. 

In the case of the DreamCloud mattress, this is not a natural mattress nor does it claim to be. However all of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC.

There is a 1/2 inch layer of natural latex in the bed, and steel springs do not offgas. When we first unpacked the mattress we did notice a "new mattress smell" that continued to dissipate over the days of our testing.

Adjustable Base Compatibility ( what’s this )

We tested the DreamCloud mattress on top of our adjustable base. This is a very tall mattress, and we were curious to see how it would bend and conform to the base. Note that the company says that using an adjustable base is perfectly fine. In fact the company sells its own adjustable base.

In our tests, the mattress did not conform very well to the base when in its most elevated position. Especially when our tester was not sitting in it, the midsection of the mattress popped right up. However, we do think that over a break-in period, the mattress will eventually conform to the base.

Price, Value & Longevity

What It Costs

Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on all online mattresses, many of which are exclusive discounts for our readers.

What You’re Getting

The DreamCloud is a 15-inch foam-over-pocketed coil mattress with some additional standout features, including a cashmere blend cover and functional tufting. It also has an unusual 365-night trial period (with full refund) and some addition warranty perks, including a free mattress cleaning upon request after a year of ownership, plus a 5-year "like new" refurbishing, also upon request.

How Long We Think It Will Last

When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. But in the case of the DreamCloud bed, the lifetime warranty and 365-night trial/return policy give us the best assurance.

Overall Value

If you want a hotel-style mattress that's very tall, with deep tufting and a luxurious-feeling cover, we feel the DreamCloud presents a very compelling value, especially compared to similar mattresses you might see in a luxury bedding shop or a department store, where such a mattress might cost three times more. It's also worth noting that sales and discounts (including GoodBed discounts) bring the total price quite a lot lower than list price on the company website, making it an even better value. This is a mattress you will not be able to try before you buy, but a very long trial period should provide peace of  mind. Assuming the mattress meets your personal preferences and criteria, we do think it's one you should consider.

Delivery, Returns, & Warranty

Delivery

• Free delivery to door

DreamCloud includes free delivery, which is not particularly unusual among its competitors. A white-glove service is available at additional cost ($149) that includes in-room setup and removal of the packaging and of your old bedding (note that in some areas there is an additional charge for local disposal).

Returns

• 365-day trial period
• Full refund, including free pickup within trial period

DreamCloud includes a 365-day trial period, with full refund should you decide to return the mattress. See: DreamCloud mattress return policy

Warranty

• Warranty Length: Lifetime
• Indentation Coverage: 1.5” and above

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions — the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. DreamCloud has chosen to cover indentations that meet or exceed 1.5”. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection. See: DreamCloud warranty policy.