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DreamCloud Mattress Review

Last updated on January 24, 2020

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The DreamCloud mattress is a whopping 15 inches tall, but does it suit your needs and priorities?

Short on time? Click here to jump down to the review summary

Update Aug 2019: The DreamCloud mattress has recently been significantly revised since our review. We note those changes throughout the review below, and will be reevaluating the revised version.

If you’d prefer to watch rather than read, check out our full DreamCloud mattress video review above.

Table of Contents

Nobody does more in-depth mattress reviews than GoodBed — which means there's a lot of information here! Use the links in this table of contents to quickly jump to the sections of this review that interest you most.

Summary Overview of GoodBed's findings and conclusions about this product
Materials & Construction Mattress Type, Layers, Cover
Comfort & Feel Ratings Softness, Cushioning Depth, Memory Feel, Bounce
Back Support + Pressure Relief Ratings By sleeper weight and sleep position
Feature Ratings Motion Isolation, Temperature, Edge Support, Ease of Repositioning, Natural vs Chemicals, Adjustable Base Compatibility
Price, Value & Longevity Cost, Discounts, Durability, Overall Value
Other Factors to Consider Delivery, Returns, Warranty
Bottom Line Who is the best/worst match for this mattress?

Summary: Is DreamCloud a Good Mattress?

The DreamCloud mattress has been completely revised for the 2020 model year (the new version began shipping in late 2019), with big changes in both materials and construction. Be advised that many other online reviews have merely updated the date on their writeup, without actually testing the newer version. That's an issue, in our opinion, because in our revised testing, the new model changed a great deal in terms of spinal alignment, softness and other features. How can you tell if you're looking at an outdated review? Check the cover of the mattress. The old version of the DreamCloud included tufting, with visible yarn buttons on the top cover. The new version does not feature tufting. (See images below for a comparison.)

The DreamCloud is a lot of mattress, measuring 15 inches tall with 5 layers of material. It has a luxury look, with a deeply quilted cover, pillowtop and side handles.

The DreamCloud has a medium softness, and we found it quite interesting in this respect; while the cover and quilted top is relatively firm, the comfort foams below that are much softer.  So although the cover looks very soft and billowy, it's actually quite tight and more firm than you might think.

In terms of back support, we found the DreamCloud a good choice for lighter weight sleepers (under about 200 pounds) overall. For heavier back and stomach sleepers, we had some concerns about spinal alignment and back support. We did think that side sleepers of most weights would be experience good spinal alignment. Pressure relief was good in our tests, and we thought it would again be better for lighter individuals than heavier.

The real high point of this mattress is value (currently $1,199 for a queen size, before discounts); a 15" tall mattress would likely cost more in a mattress store. Compared to its online peers, the DreamCloud bed also stands out as being taller than most. If you want the sort of mattress you might find in a luxury hotel that's very tall and luxurious looking, we definitely think the DreamCloud mattress may deserve consideration, especially if it meets your other needs and preferences.

The company offers a 365-night trial, with full refund if you decide to return the mattress. By comparison, most online mattress companies offer 100 or 120 nights. The lifetime warranty includes full replacement in the first 10 years, and repair or replacement after that. This is also fairly unusual, as many companies offering 'lifetime' warranties pro-rate the coverage, meaning that after a certain period, you'll be offered a discount on a replacement which varies depending on years of ownership.

Read on for our detailed report, and be sure to check out the video to see this mattress in action as we put it through our tests.

Bottom Line: Who is the Best Match for a DreamCloud Mattress?

BEST if you:

  • Want a super tall mattress
  • Are lighter in weight (under 200 lbs.)
  • Want the assurance of a long trial period
  • Like a mattress with some bounce 

NOT IDEAL if you:

  • Are a heavier sleeper (especially if a back or stomach sleeper)
  • Prefer a slow, melting into the bed feeling
  • Like a mattress with a smooth top

Comfort & Feel

These are the "preference-based characteristics" of a mattress. No classification here is better or worse – they are strictly a matter of your personal preference.

Softness Level
(1=Least Soft, 9=Most Soft)
5 Medium
Cushioning Depth
(1=Shallowest, 9=Deepest)
6 Slightly deeper than average
Memory Feel
(1=Least, 9=Most)
6 Some memory feel
Bounce
(1=Least, 9=Most)
6 Good amount of bounce

 

Back Support (by Sleeper Type)

No mattress will provide equally good spinal alignment (a.k.a., back support) for every sleeper. Here's what to expect in terms of spinal alignment on this mattress – by sleeper weight and sleep position.

Weight Range Back Sleepers Side Sleepers Stomach Sleepers
Lighter <150 lb 8 7 8
Average 150 to 200 lb 8 8 6
Above Average 200 to 250 lb 6 7 4
Heavier >250 lb 5 6 3

 

Pressure Relief (by Sleeper Type)

The pressure relief offered by a mattress – especially important for side sleepers – will vary based on a sleeper's weight and body shape. Here's how we size up the pressure relief capabilities of this mattress.

Weight Range Typical Curves Extra Curvy
Lighter <150 lb 8 7
Average 150 to 200 lb 7 7
Above Average 200 to 250 lb 7 6
Heavier >250 lb 7 6

 

Other Features

These are the "priority-based characteristics" of a mattress. Ratings here indicate where this mattress has strengths or weaknesses – however the importance of these features will depend entirely on your personal priorities.

Motion Isolation 9 Excellent
Stays 'Cool' 7 Good
Edge Support 7 Good
Ease of Repositioning 7 Good
Green Features 4 Fair
Adjustable Base Compatibility 7 Good
Overall Value 7

Good

 

Key Facts

Mattress Type

Comfort Foam over Pocketed Coils

Price (Queen)

$1,199

Delivery

Free delivery to door; optional white-glove service

Return Policy

365-day trial, full refund

Warranty

Lifetime. Indentation coverage: 1.5"+

Country of Manufacture

China or other countries

Thickness

15 inches

Weight (Queen)

95 pounds


Materials & Construction

What is in a DreamCloud Mattress?

Overall, we classify the DreamCloud as a "Comfort Foam over Pocketed Coils" construction type. It has 5 layers including the heavy quilted cover.

  • 1.5" of polyurethane foam and fiber fill quilted into cover
  • 1.5" gel memory foam, 2.5-lb. density
  • 2.5" polyurethane foam, 1.8-lb. density
  • 8" pocketed coil unit with stronger coils around edges
  • 1.5" polyurethane foam, 1.8-lb. density

Cover

The layers of the DreamCloud mattress are encased in an extensive zip-off cover, with quilted side panels, four sturdy and functional handles, cording trim, and most notably a quilted top cover. The cover on the current version is made of 100% polyester.

Quilted into the cover is about an inch of polyester fiber fill material, along with about 1/2-inch of polyurethane foam. The result is interesting; though the cover is deeply quilted and has a lot of loft, it's not really that soft, in our view, and the cover fabric isn't very stretchy. We thought that the two layers of foam under the cover were softer than the quilted cover. In our experience, mattress layers typically go from soft to firm, so this struck us as unusual.

Below: Cover of DreamCloud mattress. Note that the latest version no longer has the functional tufting that was featured on the discontinued version. This is how you can tell if you are watching or reading an outdated review of the DreamCloud mattress; if the cover has tufting, it's the old version.

Comfort & Feel

There are three aspects that make up our assessment of comfort and feel. We call these "preference-based characteristics" because no rating here is better or worse – rather, the attributes that are most desirable to you will be determined solely by your personal preferences. We apply the same classification standards to each mattress so you can more easily compare apples to apples.

Softness what’s this )

We classify the DreamCloud mattress as a Medium mattress, solidly in the middle in terms of softness. Although to the eye, the mattress looks like you might sink very deeply into it, we experienced a bit more 'sink' than average, but not a lot, and we found the cover and its quilting to be less soft than we imagined it might be. The cover does have deep puffs and channels that create undulations. If you prefer a mattress that's very smooth and flat on top, that could be a consideration for you. 

Not sure what softness is best for you? Take our Mattress Match Quiz and find out.

Softness Level
(1=Least Soft, 9=Most Soft)
5 Medium

 

Cushioning Depth what’s this )

Again, although the mattress appears thick and squishy to the eye, we found cushioning depth to be only a bit deeper than average, but you do get a little hugged/cradled feeling. But this definitely is not a mattress that swallows you.

Cushioning Depth
(1=Shallowest, 9=Deepest)
6 Slightly deeper than average

 

Memory Feel

There is a 1.5" layer of gel-infused memory foam under the top quilted cover. It's a very soft foam, and while it does have some of that slow-responding memory feel, where your hand print remains for a second or two after being depressed. But it's not the slowest memory foam we've seen. If you really like a lot of that 'melting' sensation, the DreamCloud might not have enough of it for you. But if you like just a bit of that melting-into-the-bed sensation, the DreamCloud delivers.

Memory Feel
(1=Least, 9=Most)
6 Some memory feel

 

Bounce

We also evaluated bounce, something that some people like and others don't. Due to that layer of pocketed coils in the base of the bed, there is some deep bounce. When our tester dropped his weight on the bed, the springs pushed him back in the air a couple of times.
Bounce
(1=Least, 9=Most)
6

Good amount of bounce

Back Support & Pressure Relief

The two things that you should always be sure to get from your mattress are spinal alignment (commonly thought of as "back support") and pressure relief. Unfortunately, no mattress will deliver these two things equally well for all sleepers. In particular, spinal alignment and pressure relief capabilities will vary across sleepers with different weights, body shapes, and sleep positions. To help you determine how this mattress will perform for you, we break down our spinal alignment and pressure relief assessments by sleeper type.

Spinal Alignment

The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.

Here is how we break down the spinal alignment of the DreamCloud mattress. Overall, we found it to be better suited for lightweight sleepers (under 200 pounds) than heavier.

Weight Range Back Sleepers Side Sleepers Stomach Sleepers
Lighter <150 lb 8 7 8
Average 150 to 200 lb 8 8 6
Above Average 200 to 250 lb 6 7 4
Heavier >250 lb 5 6 3

 

Back Sleepers:

Our 200-pound tester felt supported on the DreamCloud mattress, but notes that it won't take long for heavier sleepers to sink too deeply though the mattresses foam layers. This introduces a hammocking effect, creating over-arching in the back, which is a contributor to back pain. We felt that sleepers over 250 pounds would have the most trouble with this, but that it would also effect those in the 200-250 pound range as well. So overall, we felt the DreamCloud was a much better those for lighter back sleepers than heavier ones.

Side Sleepers:

Overall we felt the DreamCloud worked best for side sleepers, and would suit most people adequately in terms of spinal alignment. As with back sleepers, we had some concerns for heavier side sleepers over about 225 pounds, whose hips may sink too deeply to maintain a stacked and straight spine in this position.

Stomach Sleepers:

Achieving good spinal alignment for stomach sleepers can often be tricky as the hips can tend to sink down too far with some mattresses, and with the DreamCloud, we felt that would be the case for most stomach sleepers except those on the lightest end of the weight scale.

 

Pressure Relief ( what's this )

When a mattress pushes back against your body with too much force in a concentrated area, the result can be pain, soreness, loss of circulation, excessive tossing, and other problems. In general, such "pressure points" are of greatest concern for side sleepers, since that's the position in which your body's weight is distributed over the smallest surface area. To find the right mattress for your needs, keep in mind that the pressure-relieving capabilities of any given mattress will vary depending on the sleeper. Factors like your weight and body shape (e.g., broader shoulders and/or hips) will determine how far you sink into the mattress, and the pressure relief offered by that mattress will vary widely at different depths.

Here's how we sized up the pressure relief of the DreamCloud mattress:

Weight Range Typical Curves Extra Curvy
Lighter <150 lb 8 7
Average 150 to 200 lb 7 7
Above Average 200 to 250 lb 7 6
Heavier >250 lb 7 6

Overall, we found the pressure relief offered by the DreamCloud mattress to be good, aided by the 5+ inches of foam that form the top layers of the bed, even though we felt the softness and pressure relieving qualities of the comfort foams were somewhat mitigated by the tight and firmer cover.

Our tester felt no issues with hot spots, and no indication that pressure points would become an issue for him, or for those around his weight/size or lighter. One exception could be those who are heavy (over 250 pounds), who may find themselves sinking through the comfort foams and coming to rest on the firm coil unit further below.


 

Other Features

Beyond the preference-based characteristics of comfort and feel, and the body matching for spinal alignment and pressure relief, a mattress will have a number of other attributes that can make it a better or worse choice for you. We call these "priority-based characteristics" because they are areas in which a mattress can be better or worse, but that will have differing amounts of importance to each sleeper. So, determining how much importance to give to these features will be entirely a matter of your own personal priorities. As always, we apply the same ratings standards to each mattress so you can more easily compare apples to apples.

 

Motion Isolation what’s this )

With a bowling pin standing upright on the original DreamCloud bed, we tested motion isolation by dropping a 16-lb. bowling ball on it, as well as the whole weight of our 200-lb. tester. In both tests, the pin wiggled slightly but didn't fall.

We felt that the DreamCloud would be an excellent choice for those who don't want to feel a partner's movements.

Motion Isolation Rating 9 /10 Excellent

 

Temperature what’s this )

If you tend to "sleep hot" this aspect may be a priority for you. Innerspring mattress are usually a good choice for air flow and heat dissipation, but in the case of the DreamCloud bed, you have 5+ inches of foam on top of the pocketed coils. Even so, the deep channels in the mattress's cover allow for some air flow in our estimation. There's also gel in the memory foam layer; gel is a known conductor of heat, and here it's intended to help channel heat from the body.

For those who have a known issue of sleeping hot, models with less foam and less deep cushioning might be a better choice, but for most, we do not think sleeping hot will be an issue on the DreamCloud mattress.

Stays “Cool” Rating 7 /10 Good

 

Edge Support what’s this )

The DreamCloud mattress has stronger coils around the edge of the mattress to assist with edge support. When we sat on the side of the bed, our tester sank right through the foam layers, creating substantial "dip" but our tester did not feel unstable.

Similarly, when laying right on the edge of the mattress, our tester experience a bit of a 'leaning' sensation, but overall felt stable in that position.

Edge Support Rating 7 /10 Good

 

Ease of Repositioning what’s this )

Ease of movement was good on the DreamCloud mattress according to our tester. The deep channels and puffs on the cover created by the mattress's tufting do interfere very slightly with the ability to roll and change sleeping position, but unless you have an acute issue that makes movement difficult, we do not think most people will find movement challenging on the DreamCloud.

Repositioning Rating 7/10 Good

 

Green Features what’s this )

For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe. 

In the case of the DreamCloud mattress, this is not a natural mattress nor does it claim to be. Its foams are petroleum-based, and because this mattress is made in China (and possibly other countries), it's harder to have confidence about its materials and their origin. Furthermore those mattresses all have to be transported a long distance to the United States, which uses resources and energy.

All of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC. But this certification isn't unique; it's now standard among nearly all mainstream mattresses.

The bed does have a pocketed coil unit, and theoretically, those springs would be recyclable down the road. But altogether, if a mattress that uses natural or sustainable materials is a priority for you, the DreamCloud does not have a lot to offer.

When we first unpacked the mattress we did notice a "new mattress smell" but we thought it was less than average, and less than we anticipated given the mattress's overseas origin.


Green Rating 4/10 Fair

 

Adjustable Base Compatibility what’s this )

We tested the DreamCloud mattress on top of our adjustable base. This is a very tall mattress, and we were curious to see how it would bend and conform to the base. Note that the company says that using an adjustable base is perfectly fine. In fact the company sells its own adjustable base.

In our tests, the mattress conformed well to the base when in its most elevated position. Especially when our tester was not sitting in it, the midsection of the mattress stayed bent and didn't try to pop up too much. However, we did note that the thick quilt bunched up a lot, and was not particularly comfortable when in a fully articulated (upright) position.

Adjustable Base Use Rating 7 /10 Good

 

Price, Value & Longevity

How Much Does a DreamCloud Mattress Cost?

Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on all online mattresses, many of which are exclusive discounts for our readers.

 

What Are You Getting?

The DreamCloud is a 15-inch foam-over-pocketed coil mattress and has a 'luxury mattress' look. It has an unusual 365-night trial period (with full refund).

 

How Long Will the DreamCloud Mattress Last?

When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. Of the materials used, we would have the most concerns about the gel memory foam layer, which at a 2.5-lb. density is on the low side quality-wise (the best memory foams typically run in the 4 to 5-lb. per foot density range). And because the mattress is made overseas, we are less confident in overall quality than we are of beds made in the United States and Canada.

 

Overall Value

If you want a hotel-style mattress that's very tall, with deep tufting and a luxurious look, we feel the DreamCloud presents a good value, especially compared to similar mattresses you might see in a luxury bedding shop or a department store, where such a mattress might cost three times more. It's also worth noting that sales and discounts (including GoodBed discounts) bring the total price quite a lot lower than list price on the company website, making it an even better value. This is a mattress you will not be able to try before you buy, but a very long trial period should provide peace of  mind. Assuming the mattress meets your personal preferences and criteria, we do think it's one you should consider.

Value Rating 7 /10 Good

 

Other Factors to Consider

Delivery

  • Free delivery to door in the continental United States
  • White glove option: $149

DreamCloud includes free delivery, which is not particularly unusual among its competitors. A white-glove service is available at additional cost ($149) that includes in-room setup and removal of the packaging. They'll also remove your old bedding for an additional $20 (note that in some areas there are state- and/or locally mandated charges for local disposal). There is a $150 shipping charge to Alaska and Hawaii.

 

Returns

  • 365-day trial period
  • Full refund, including free pickup within trial period

DreamCloud includes a 365-day trial period, with full refund should you decide to return the mattress. The company does ask that you try the mattress for 30 days prior to initiating a return. See: DreamCloud mattress return policy

 

Warranty

  • Warranty Length: Lifetime
  • Indentation Coverage: 1.5” and above

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions — the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. DreamCloud has chosen to cover indentations that meet or exceed 1.5”. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection.

For the first 10 years of ownership, the company will replace your mattress with a new one if you have a valid warranty claim. After 10 years, the company will repair or replace the bed, at their discretion, and consumers must pay shipping both ways ($50 each way). If the warranty claim is valid, the shipping fees will be refunded.

See: DreamCloud warranty policy.


 

Bottom Line: Is the DreamCloud Right for You?

Overall, we found the DreamCloud mattress to be a good value for a bed with a luxury look.  Based on our findings, here’s who we think is the best and worst match for a DreamCloud mattress

BEST if you:

  • Want a super tall mattress
  • Are lighter in weight (under 200 lbs.)
  • Want the assurance of a long trial period
  • Like a mattress with some bounce 

NOT IDEAL if you:

  • Are a heavier sleeper (especially if a back or stomach sleeper)
  • Prefer a slow, melting into the bed feeling
  • Like a mattress with a smooth top

Is the DreamCloud bed right for you? Take our Mattress Match Quiz to find mattresses that fit your needs, based on your preferences and price range.

Looking for more on the DreamCloud mattress? Click here to visit their website at DreamCloud.com.

 

Final Note

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