Q&A Delivery Cost
Questions
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“do you haul the old mattress?”
By GoodBed Help ♦♦ March 23, 2021, 2:48 p.m.
Mattress Reviews
Praise for Delivery Cost
- The Radiance model from the Sealy Posturepedic Optimum line by Sealy
- Purchased from Mattress Firm (Jacksonville, FL)
- The Restonic brand
- Purchased from Gardner White Furniture
- The Natural Silk Elegance Comfort Adjust Gel model by BedInABox
- The Commendation Pillowtop model from the Serta iSeries line by Serta
- Purchased from Gardner White Furniture
- The Genius model from the Serta iComfort line by Serta
- Purchased from Gardner White Furniture
- The Serta brand
- Purchased from Gardner White Furniture
- The 14.5" Luxury Firm model by Saatva
- The Saatva brand
- The 14.5" Luxury Firm model by Saatva
- The 11.5" Firm model by Saatva
- The Natalie Ultra Firm model from the Spring Air Back Supporter line by Spring Air
- Purchased from Costco
- The Mitzi Plush Pillowtop model from the Beautyrest line by Beautyrest
- The Tranquillium model from the BedInABox Bradley Select line by BedInABox
- Purchased from BedInABox
- The PacBamboo Gel model by BedInABox
- The Prichard Ultra Firm model from the Sealy Posturepedic line by Sealy
- The PacBamboo Gel model by BedInABox
- The TEMPUR-Cloud line by TEMPUR-Pedic
- Purchased from Sweet Dreams Mattress (Mooresville, NC)
- The REM Sleep brand
- The Saatva brand
- The Sleep to Live line by Kingsdown
- Purchased from Bob Mills Furniture
- The Southard brand
- The Prichard Ultra Firm model from the Sealy Posturepedic line by Sealy
- The Novosbed brand
- The Loom & Leaf Relaxed Firm model by Loom & Leaf
- The Dromma brand
- The White Dove Cambridge line by White Dove
- Purchased from Cincy Beds (Erlanger, KY)
- The Luxury Firm model by WinkBeds
“Sealy Radiance - 6853 (Great Bed)”
We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler ...
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“Restonic - 3777 (Way harder)”
The bed delivered felt like an entirely different bed than the one in the show room. Way way more firm, hard. We thought we were delivered the wrong one initially but the tag on it was correct. I still think the wrong tag was added to this bed when it ...
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“BedInABox Natural Silk Elegance Comfort Adjust Gel - 4347 (Very comfortable, great support yet plush at the same time. )”
I've been sleeping on firm spring beds for many years for the back support, this bed is so comfortable - soft and plush yet super supportive as well. Have had the best sleep in years since we got this bed. Seems very well made, and i feel the price is ...
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“Serta iSeries Commendation Pillowtop - 4125 (Soft bed but...)”
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
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“Serta iComfort Genius - 4105 (My husband and I are heavy, the middle of the mattress fe...)”
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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“Serta - 4087 (Dream Team Winner)”
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, ...
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“Saatva Classic 14.5" Luxury Firm - 4078 (Best bed I have ever owned)”
I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a ...
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“BedInABox Original - 4271 (Great Mattress!)”
Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery ...
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“Saatva - 8639 (Great bed, great value and great company to buy from)”
I've had this bed for almost a year now. It is just as amazing and fantastic as it was when I got. It is comfortable. properly supporting without being too hard, just plush enough to feel pampering. It's the best. And if that is not enough, the purchase experience was ...
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“Saatva Classic 14.5" Luxury Firm - 9405 (Fantastic Product & Incredible Company)”
We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that ...
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“Saatva Classic 11.5" Firm - 14970 (Best mattress ever.)”
The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA.
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“Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm - 17026 (Good value but VERY firm mattress)”
This mattress was purchased at Costco and was a good price for a memory foam mattress however it is VERY firm. It was painful to sleep and felt like we were sleeping on the floor. After we added a memory foam topper, the mattress has worked great but I without ...
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“Simmons Beautyrest Recharge Classic Mitzi Plush Pillowtop - 15313 (disappointed customer)”
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the ...
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“BedInABox Tranquillium - 10377 (Great night's sleep)”
This bed was an excellent purchase for us. I no longer wake up with lower back pain and how I lay just right against the mattress. Our only complaint is that we now find ourselves oversleeping because we don't want to get out of bed in the morning. For the ...
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“REM Sleep Paradise - 10449 (Heavenly sleep)”
This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing ...
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“BedInABox PacBamboo Gel - 11298 (Money Well Spent)”
This is by far one of the best beds I have ever owned. My last bed failed prematurely due to bad support. I bought this bed as a replacement and I was recommended this product by a good friend of mine. The price of the bed was reasonable and the ...
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“Sealy Posturepedic Prichard Ultra Firm - 12223 (A slight adjustment if you come from plush.)”
I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price.
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“BedInABox PacBamboo Gel - 12352 (Everything was easy to setup)”
I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions ...
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“TEMPUR-Cloud - 12743 (So far it has changed my life!)”
We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. ...
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“REM Sleep - 12784 (Great Bed)”
I thought long and hard about this purchase but had wanted an adjustable bed for awhile. I love the zero G position and I am sleeping better overall. I deal with daily chronic back pain but while in bed I am extremely comfortable. I look forwards to lying down! I ...
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“BedInABox Original - 13056 (Best buy for your money)”
My previous bed was a $3,000 Dr. Scholls technogel foam mattress. Compared to this bed, it was absolutely terrible. It was too firm (despite feeling comfortable in the store), too tall, and all around uncomfortable. Now I have a BedInABox PacBed Original Gel on top of their suggested wooden frame ...
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“Saatva - 19146 (Pain in the back....)”
Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit ...
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“Sleep to Live - 22863 (Worst buy I ever made, it was a $ 8,000.00 mistake.)”
Don't trust the in store computer sleep surface diagnostic test. The printout said my wife needed a Med. Firm (Blue) I needed a Extra Firm (Red). Bob Mills could provide this dual surface requirement in multiple sizes, but none are kept in stock. We ordered a Cal. King with the ...
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“Southard - 40176 (Waterbed)”
Robert was a huge help. He helped me pick the right Waterbed mattress for me and without any pressure to buy.
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“Sealy Posturepedic Prichard Ultra Firm - 40218 (It' great for anyone with back problems)”
I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out.
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“Novosbed - 41747 (Phenomenal bed and excellent customer support!)”
Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have ...
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“Loom & Leaf Relaxed Firm - 43709 (Love our Loom & Leaf)”
I couldn't wait another day to share our L & L experience. We had a 10 year old coil mattress that was causing us much pain and grief each night. So like many, we began our search for a new mattress. I am thrilled we chose as we did and ...
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“Dromma - 44715 (great bed)”
I got the medium firm California King Dromma mattress. It is very comfortable. It's not too firm as I've heard other memory foam mattress can be. I'm sleeping great on this mattress and I don't wake up any more when my husband turns over in the middle of the night, ...
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“White Dove Cambridge - 46329 (We bought the Platinum model)”
Was a skeptic at first since the brand was new to me. Salesman explained about the company White Dove, and we decided to take the plunge. This mattress is SO comfortable! I sit on the edge of the bed a lot and am very impressed with the edge support. Would ...
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“WinkBed Luxury Firm - 370971 (mattress is great - delivery and installation paid for wa...)”
mattress is great - delivery and installation paid for was well below expectations
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Complaints for Delivery Cost
- The Beautyrest line by Beautyrest
- Purchased from Gardner White Furniture
- The Serta Perfect Sleeper line by Serta
- Purchased from Gardner White Furniture
- The Beautyrest line by Beautyrest
- Purchased from Gardner White Furniture
- The Eclipse brand
- The Sleep Adjustment Bed model by iSleep
- The HR400 Cushion Firm model by Hampton & Rhodes
- The Brooklyn Bedding brand
- The Stewart & Hamilton brand
- The Restonic brand
“Beautyrest - 3884 (Lumps in the mattress)”
We have had to exchange this mattress and it's getting to look the same problems are starting
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“Serta Perfect Sleeper - 3687 (Very good bed for the price)”
Very good bed for the price
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“Beautyrest - 3728 (Good product for price )”
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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“Eclipse - 12949 (Eclispe receives "F" rating from New Jersey BBB)”
Before you purchase an Eclispe Mattress and foundation check with the Better Business Bureau (“BBB”) of New Jersey you will see Eclispe Of New Jersey Eclispe International has received a “F” rating, the lowest rating the BBB gives to a company. It is my understanding the “F” rating was given ...
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“iSleep Sleep Adjustment Bed - 10770 (Terrible bed. Did not honor refund either.)”
Called Isleep because my chiropractor claimed it was a great bed. Talked with the salesman, Lynn, about the bed for a bit and asked if it came with a metal frame so we wouldn't have to go buy a new one, Lynn stated it did. Received bed, metal frame was ...
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“Hampton & Rhodes HR400 Cushion Firm - 151069 (This mattress squeeks)”
This mattress is very noisy, mostly around the outside edges. It is very annoying.The mattress has been replaced once, but the replacement mattress is worse than the first one. I don't like the inconvenience of dealing with the mattress replacement. Also, I shouldn't have to keep paying the delivery charge.
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“Brooklyn Bedding - 46041 (no stars! Uncomfortable and too hot)”
No stars! Seemed comfortable at first but has gotten steadily more and more uncomfortable. All my pressure points are back and the pain worsened the more I slept on it. Sleeps very warm. Tried to return but was just a few days outside the return policy. Staff very rude and ...
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“Stewart & Hamilton - 46360 (I have a queen and a full size awful not one night good s...)”
I have a queen and a full size awful not one night good sleep and they're falling apart this company will never receive my money again and won't receive any money from anybody that I know again
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“Restonic - 145153 (Restonic customer service is the WORST)”
After 2 1/2 years it is already sagging try to get them to honor the warranty is hell,they want pictures,then they want more,they say it has been approved then they say speaking with the store they say NO,then they want you to pay for shipping,they wont ship until it is ...
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Store Reviews
Praise for Delivery Cost
- Purchased from Sleep Train (Colma, CA)
- The Beautyrest line by Beautyrest
- Purchased from Ashley Furniture (Hobbs, NM)
- Purchased from Mancini's Sleepworld (Fremont, CA)
- Purchased from Back To Bed (Northlake, IL)
- The Balanced Days II Plush model from the ComforPedic from Beautyrest line by Beautyrest
- Purchased from Sweet Dreams Mattress
- Purchased from Lebeda Mattress Factory (Urbandale, IA)
- The Legacy Pillowtop model by Lebeda
- Purchased from Mattress Closeouts (Tampa, FL)
- Purchased from Metro Mattress (Lawrenceville, GA)
- The Lady Americana Backmaster line by Lady Americana
- Purchased from Sweet Dreams Mattress (Cornelius, NC)
- Purchased from Beautyrest Sleep Gallery (Springfield, MO)
- Purchased from Nest Bedding
- The Sparrow Signature Hybrid Medium model from the Nest Bedding Sparrow Hybrid line by Nest Bedding
- Purchased from Mattress Warehouse / Sleep Happens (Martinsville, VA)
- Purchased from Sweet Dreams Mattress
- Purchased from Denver Mattress (Midland, TX)
- Purchased from Denver Mattress (Wichita, KS)
- Purchased from Sit n Sleep (Agoura Hills, CA)
- Purchased from Sweet Dreams Mattress (Mooresville, NC)
- Purchased from The Mattress Factory (Grand Forks, ND)
- Purchased from US-Mattress (Ann Arbor, MI)
- Purchased from Sit n Sleep (Santa Clarita, CA)
“Mattress Firm inColma,CA - 1616 (Bait and switch)”
Bought mattress in '04. When we got it we felt like it wasn't the same quality as what we tried in store, like they gave us a flawed version of what we paid for. When we sat on the edge of the bed at the bottom, the entire edge sagged. ...
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“Ashley Furniture Homestore inHobbs,NM - 1898 (Never go here)”
DO NOT, and I can’t repeat this enough, DO NOT go to Ashley’s for anything at all. They are very friendly while you are thinking about buying their crapy furniture but when you wait 2 to 4 months for delivery, (and it does take that long at least) they will ...
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“Mancini's Sleepworld inFremont,CA - 1929 (Purchased 2 twin XL sets & one Twin Mattress (only)........)”
Purchased 2 twin XL sets & one Twin Mattress (only)........ Okay, here's the scoop from my perspective: The first twin XL set was purchased in June 2011 and delivered to a college kid's first apt. It has been moved three times (apt 1 to apt 2 and back to mom's ...
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“Mattress Firm inNorthlake,IL - 2466 (A Store Manager who CARES!!!)”
Our experience at this Back to Beds was amazing!! First the Store Manager was super helpful in helping us find the right mattress for both my wife and I sleeping style. The time he took to ask us question about how we sleep was very comforting in the fact that ...
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“Sweet Dreams Mattress - 2569 (Excellent store)”
I just bought my second mattress from them! They are the go to place for me for any mattresses in the future! We've been extremely happy with both mattresses. The first mattress was for my wife and I, and is still going strong for almost 10 years. This most recent ...
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“Lebeda Mattress Factory inUrbandale,IA - 2760 (aaaahhhhhh)”
I bought a mattress (LOVE IT) from the Ames Iowa store 12 years ago and it has just started to break down. I shopped around and checked out Serta, Simmons, Stern & Foster , etc., and none felt right. I went back to Lebeda and bought one immediately. It was ...
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“Mattress Closeouts inTampa,FL - 2888 (love it..love it..love it)”
Sceptical at first, seemed to good to be true. Spoke with Jennifer and put my mind at ease. My sleep has improved and I love my new bed. Just ordered another for my parents. I am sleeping better knowing I saved over $1500 with a simple phone call. Amazing!!!
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“Metro Mattress inLawrenceville,GA - 3134 (Listened to what I needed)”
The salesman listened to what I told him. He quickly assessed which bed would best serve me and he was right. There was no pressure to buy on his end (I couldn't wait to have it in my home to sleep on!) I recommend this store and the backmaster mattress ...
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“Sweet Dreams Mattress & Furniture inCornelius,NC - 3735 (We had to do a swap on our tempur mattress bases which we...)”
We had to do a swap on our tempur mattress bases which were too high for our newly custom built bed frame and a swap on the color of the bed frame for our guest bed. The swap was easy and inexpensive plus the delivery crew, Chuck and Will were ...
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“Simmons Beautyrest Sleep Gallery inSpringfield,MO - 4065 (Royalty treatment every time you walk through the door)”
I cannot give this store enough praise. They remembered me over a month after I came in, honored a sale price that was no longer in effect. Gave me free delivery and set up and I live 100 miles away. This store takes care of its customers!! They really take ...
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“Nest Bedding - 4380 (Great on line store for mattress)”
Bought the "Alexander Signature Hybrid - Queen / Medium" mattress, and it has been great. Price was under $1000, shipping was free, arrived within 3 days, and is supper comfortable. Did not have to contact customer service because no problems were encountered. Highly recommend this online retailer for your mattress ...
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“None - 6160 (Sleeping like a dream even after 8 years! Mattress confi...)”
Sleeping like a dream even after 8 years! Mattress configuration in person while at the store. Can test the configuration based on need while laying down on it while there. If it needs adjusting layers are then moved around until you feel great and then order is placed. LOVE the ...
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“Mattress Warehouse inMartinsville,VA - 7615 (Wanda the Wonderful)”
Three years ago I purchased an mattress set here so needing another it was a no brainer where to go.From the moment I walked into the store Wanda was such a positive and attentive person. I knew what I wanted and she worked with me without being pushy or trying ...
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“Sweet Dreams Mattress - 8534 (Jane R)”
Fantastic store with excellent assistance. The delivery was free and right on time. Highly recommend!
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“Denver Mattress inMidland,TX - 8940 (Worth the Trip)”
I live 45 miles away and have made several trips to other places, looking for a good mattress @ a Reasonable price. Finally decided to check out Denver Mattress and sure enough found exactly what I was looking for and more. Even decided to get the foundation for my mattress ...
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“Denver Mattress inWichita,KS - 9040 (We were greeted by Will when entering the store. He was p...)”
We were greeted by Will when entering the store. He was professional, courteous and knew his product. Best of all....no pressure. He just gave us the details and let us decide. We went to 3 other stores and weren't impressed with staff or price. We look forward to receiving it ...
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“Sit 'n Sleep inAgoura Hills,CA - 9148 (Great experience)”
Freddy was incredibly patient, thorough, knowledgeable, informative, and respectful, and clear when answering all my questions. I ended up with exactly what I wanted within my budget, including all the necessary add-ons. I had planned on stopping at a few mattress stores before making a final decision, but this ended ...
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“Sweet Dreams Mattress inMooresville,NC - 9626 (This is our second purchase at the Mooresville Sweet Drea...)”
This is our second purchase at the Mooresville Sweet Dreams River Highway location and this experience was highly satisfying, just as our first experience. The sales associates are always patient and professional. There are several mattress and furniture sources here in Mooresville however; we see no reason to shop elsewhere. ...
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“The Mattress Factory inGrand Forks,ND - 9693 (Top Notch Service)”
I went in knowing nothing about mattress and only sleeping on hand me downs. I left with a full understanding of mattresses, an employee who did not push me into a super expensive bed, and FREE DELIVERY from two very pleasant young men. And the beds are made local. Can’t ...
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“US-Mattress inAnn Arbor,MI - 11334 (Great guys, very knowledgeable & personable.)”
Ordered a Pro Adapt Medium - Tempurpedic Not inexpensive but all have assured the quality is there with Tempurpedic. Free White glove delivery. Haven't got it yet. Hopefully it'll get to us very soon. Lucas & Hayden were great! They deserve a raise!
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“Sit 'n Sleep inSanta Clarita,CA - 11399 (William in the Santa Clarita locationwas the perfect sale...)”
William in the Santa Clarita locationwas the perfect salesman. He was very informative and low pressure and let us take our time selecting two mattresses. Very pleasant to deal with.
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Complaints for Delivery Cost
- Purchased from Saatva
- The 14.5" Luxury Firm model by Saatva
- Purchased from Mattress Land (West Springfield, VA)
- The Cloud Supreme (2010) model from the TEMPUR-Cloud Collection line by TEMPUR-Pedic
- Purchased from Ashley Furniture (Wilmington, DE)
- Purchased from Ashley Furniture (Middletown, NY)
- Purchased from Sleep Mart (Mountain Home, AR)
- Purchased from Badcock Home Furniture (Shelbyville, TN)
- Purchased from Mattress 1 One (Houston, TX)
- Purchased from Sears (Richmond, CA)
- Purchased from Ashley Furniture (Greenfield, WI)
- Purchased from Big Lots
- Purchased from Badcock Home Furniture (Port Saint Joe, FL)
“Saatva - 1592 (Top of the Line Customer Service)”
The entire process was a breeze. I was treated with respect and professionalism. Questions were answered promptly and answers were easily understood. This company sells a quality product and wants their customers to be happy. Don't hesitate to buy from them if you're looking for a fabulous mattress at a ...
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“Mattress Land inWest Springfield,VA - 1683 (Delivery poor)”
There is a disconnect between the salespeople and delivery. Customer Service is not helpful. I worried about the height of the bed when delivered, but did not realize that Tempurpedic made it so it could be different heights. When I read that I called them, and they recommended I call ...
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“Ashley Furniture Homestore inWilmington,DE - 1979 (Go somewhere else)”
The furniture selection is great and they have reasonable prices, but the customer service is horrible the only person that acknowledges you is the sales person who works on commission ,which makes it more of an obligation. I opted for pick up instead of delivery because my purchase didn't make ...
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“Ashley Furniture HomeStore inMiddletown,NY - 2510 (Don't deal with them )”
Please organize your wear house And hire some nice people Who pores the stuff into the truck I bought my two bedroom's queen set And my one bed was good Second bed the stuff was missing same thing Two times And third time they came with twin bed railing OMG ...
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“Sleep Mart inMountain Home,AR - 2586 ($60 delivery fee)”
We are still shopping for a mattress set. Sleep Mart had the model we wanted to see, i.e., the Serta iSeries "Vantage", the new version of the "Applause" model that was ranked #1 by Consumer Reports. However, buying there was going to be inconvenient since they did not have the ...
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“Badcock Home Furniture & More inShelbyville,TN - 3499 (I purchased a 5 pc. bedroom set for $495.00, cost$205 more)”
I do not want the protection fee of 49.80. supposed to remove from bill, didn't! Shipping is ridiculous 89.95. wayfair, biglots penneys are free!! Will not be purchasing the rest of the set from you. Do not recommend you to anyone! I live very close by, and the shipping should ...
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“Mattress 1 One inHouston,TX - 3501 (Worst customer service ever!!!!)”
We spoke with a salesman he told us because of where we live it's best to order online. We ordered online everything was fine paid $80 delivery charge they called to schedule for the next week. The day before delivery they asked for an extra $50 charge for delivery. When ...
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“Sears inRichmond,CA - 4455 (Great deals!)”
I was in the market for two twin mattresses. I was helped by Perry, the mattress and appliance expert, and he was very helpful in helping me decide what type of mattress would be best for me. The only downside that I can think of for Sears, was that they ...
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“Ashley Furniture HomeStore inGreenfield,WI - 6559 (Do not buy from Greenfield Ashley store! Salesperson Dann...)”
Do not buy from Greenfield Ashley store! Salesperson Danny has his own intentions, said he will offer a discount for being first time buyers but actually offered a price that is already online for the same item! He kept adding things to our order (delivery, warranty) even though we told ...
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“Big Lots - 6590 (Outrageous delivery fee of $149.00)”
Found the Serta full size firm mattress we wanted for $469 plus tax. I had a truck. However, it was not stocked in the store and to obtain it we had to pay a $149. delivery fee to my home. They would not deliver it to the store for me ...
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“Badcock Home Furniture & More inPort Saint Joe,FL - 8268 (Horrible experience at Port St joe location)”
Worst ales experience of my life. When guaranteed a delivery date, the company never showed, after I took off work. I called the following day and they informed me it was on backorder. A call would have been great brow using MY vacation time. They rescheduled for the following week, ...
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