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Frequently Asked Questions
TEMPUR-Pedic
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- Length: 10-year warranty.
- Indentation coverage: 0.75" and deeper.
- Proration: 10 years of full ("non-prorated") replacement coverage.
- Claim Fees: Owners are responsible for warranty-related shipping fees..
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Here are the in-home trial details for mattresses purchased from the TEMPUR-Pedic website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 90 days (after 30 day minimum trial).
- Fees: Returns refunded in full. Shipping charges not refunded, but mattresses have no shipping charges.
- Notes: Tempur-Pedic offers a 90 Night Tryout for any customer who buys their mattress directly from Tempur-Pedic's website. If you don’t fall in love with your new mattress during that time, they will try to find a way to make you happy, and if they can't they will take the mattress back from you.
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Here are the delivery terms for mattresses purchased from the TEMPUR-Pedic website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided free with delivery
- Notes: FREE white glove delivery with every mattress.
