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Frequently Asked Questions
WinkBed
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- Length: Lifetime warranty.
- Indentation coverage: 1.5" and deeper.
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Here are the in-home trial details for mattresses purchased from the WinkBeds website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 120 days (after 30 day minimum trial).
- Fees: No return fees. Exchange fee of $49 covers re-delivery and pickup of old mattress.
- Notes: 120-night trial period with free returns, including in-home pickup by WinkBeds. You can also exchange for a firmer or softer option ($49 fee). 30-night min trial period.
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Here are the delivery terms for mattresses purchased from the WinkBeds website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided with delivery - Extra fee applies (+$99.00)
- Removal: Removal of old mattress provided with delivery - Extra fee applies (+$60)
- Timing: 7-14 days in the continental U.S.
- Notes: Free nation-wide delivery to your door. Full "White Glove" delivery and installation available for $99. White Glove delivery, installation, AND removal of old mattress is $159.