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Ken M.
from Berwyn, PA
answered
Mar 2014
The Cool Elegance is made exclusively for Sleepy's. It uses the same gel memory foam Serta uses in their lower line of Perfect Sleepers. Go to any other Serta dealer and look at the iComfort, Serta's flagship line. In many cases, the price is the same or less then the Cool Elegance but you're buying the BEST Serta has to offer. The iComfort has the gel infused memory foam, this is the bed that set Tempur-Pedic on it's ear the last three years. It's well worth shopping the iComfort. Also, I've heard rumor that Sleepy's is getting iComfort so if you want to purchase from them ask them when they're getting the iComfort.
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Andrew S.
from Myrtle Beach, SC
answered
Mar 2014
Shop around for Serta Perfect Sleepers and Serta iSeries. There is a 100% chance at Sleepy's you're paying more for less until you've attempted to leave the building 3 times. Sleepy's is a giant chain and gets tiny changes to their beds making them unique. If you find one somewhere else, they will drum up a huge storm why theirs is better. I see the worst end of this when people buy from them first, then do shopping later and because their product is "unique"(they add 1 or 2 gimmicks) they will not honor their too good to be true price guarantee. |
Peter C.
from Merchantville, NJ
answered
Mar 2014
Shop by specifications. Then, you won't have to worry about who's telling the truth. |
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Here are the in-home trial details for mattresses purchased from the Serta website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund (after 30 day minimum trial).
- Fees: A 15% return fee + $200 for return shipping is deducted from the amount credited for returns.
- Notes: The iComfort/iSeries In-Home Trial Period is 120 nights. For other products, Serta's Comfort Assurance program is 45 nights.
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Here are the delivery terms for mattresses purchased from the Serta website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided free with delivery
- Removal: Removal of old mattress provided free with delivery
- Notes: Free “white glove” (2-person) delivery to your bedroom. Includes unpacking and set-up as well as removal of packaging and old bedding if needed.
