Novosbed Mattress Review

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The Novosbed memory foam mattress uses high quality materials and comes with unique Comfort+ program, where the company will send free additional layers to adjust the softness or firmness.

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Note: The Novosbed is an all foam mattress made with memory foam and polyurethane foam. One of its unique features is a zip-off, washable top cover, along with a post-purchase comfort adjustment program called "Comfort +" through which the company will send you a free additional layer for your Novosbed if needed.

If you’d prefer to watch rather than read, check out our full Novosbed mattress video review above.

Synopsis

Key Facts – Novosbed Mattress

Mattress Type

Memory Foam over Foam

Price (Queen)

$1,099

Delivery

Free delivery

Return Policy

120-day trial, full refund and pickup

Warranty

15 years. Indentation coverage: 1"+

Country of Manufacture

United States

Thickness

11 inches

Weight (Queen)

95 pounds

 

GoodBed's Take – Who is the Best Match for a Novosbed Mattress?

BEST if you:

  • Like that slow-responding memory-foam feel
  • Need good pressure relief
  • Are sensitive to movements of a partner
  • Enjoy a deeply cushioned mattress

NOT IDEAL if you:

  • Weigh more than 200 lbs (get Firm)
  • Tend to sit or sleep on the edge of your bed
  • Have an issue sleeping hot
  • Find repositioning challenging

 

FEEL Classifications

These are the "preference-based characteristics" of a mattress. No classification here is better or worse – they are strictly a matter of your personal preference.

Softness Level
(1=Least Soft, 9=Most Soft)
7 Medium Soft
Cushioning Depth
(1=Shallowest, 9=Deepest)
6 Deeper than average cushioning
Response Rate
(1=Slowest, 9=Fastest)
4 Slow response, no bounce

 

BACK SUPPORT Rating (by Sleeper Type)

No mattress will provide equally good spinal alignment (a.k.a., back support) for every sleeper. Here's what to expect in terms of spinal alignment on this mattress – by sleeper weight and sleep position.

Weight Range Back Sleepers Side Sleepers
Lighter <150 lb 8 8
Average 150 to 200 lb 7 7
Above Average 200 to 250 lb 6 6
Heavier >250 lb 5 5

 

OTHER GoodBed Ratings

These are the "priority-based characteristics" of a mattress. Ratings here indicate where this mattress has strengths or weaknesses – however the importance of these features will depend entirely on your personal priorities.

Motion Isolation 10 Exceptional
Stays 'Cool' 6 Average for foam
Edge Support 4 Below average
Ease of Repositioning 6 Average for memory foam
Green Features 6 Has some safety certifications
Adjustable Base Compatibility 7 Good compatibility
Overall Value 8 Good value

 Novosbed Mattress

Overview: Novosbed Mattress

Last Updated: September 2018

The Novosbed is an 11" mattress made of all foam: two layers of memory foam atop a block of polyurethane support foam, under a zip-off, washable cover. The bed is available in Soft, Medium, and Firm versions (we tested the Medium), but Novosbed also offers a way to adjust the comfort and support post-purchase. Through its Comfort+ program, the company will send you an additional foam layer that can be zipped into your mattress to make it firmer or softer to suit your needs. (We did not test the Comfort+ program).

If you like that slow-melting feel of memory foam, this mattress has it; the memory foam used in the the Novosbed is very slow responding, plus this mattress has deeper than average cushioning, so you get more of a hugged/cradled feeling (as opposed to a firmer, floating on top feeling). 

Overall, we found the Medium version of the Novosbed to be too soft for our 200-lb. tester in most sleeping positions; were we to test this model again, we would have liked to try a Firm version, or see if a Comfort+ addition might have helped firm up the mattress so that our testers hips did not sink quite so far into the mattress. We did feel that for people lighter than our tester who enjoy deep cushioning, support and spinal alignment would likely be just fine.

Highlights of the Novosbed for us were pressure relief; with lots of premium memory foam and cushioning, our tester experienced no joint/pressure issues. Motion isolation was excellent, so the Novosbed would be a good choice for those sensitive to a partner's movements.

On the downside, edge support wasn't very good (it often isn't with memory foam beds), and we questioned whether this mattress would feel hot to those with issues of overheating in bed. Because of the slow-responding foam, we also found moving around on the bed a bit more cumbersome than with mattresses that are not as deeply cushioned.

Price-wise, the Novosbed is similar in cost to other sold-online mattresses with high density foams, and the option of the Comfort+ program certainly adds some value.

Free shipping is included, but just as with any other package, it’s left at the door. A ‘white glove’ service is available as an upgrade for $99; that means the bed would be delivered and set up in the room where you want it. Removal of your old bedding is available for an additional $35. A 120-night trial is included, with the requirement that you try the mattress for at least 60 days.

Note that the Novosbed mattress does not come with a box spring (nor does it need one). You can place the Novosbed mattress atop the support of your choice, including a separately purchased box support, a bed frame, platform bed, or adjustable bed frame. Novosbed sells its own matching foundation, but it isn't a required purchase.

Read on for our detailed report, and be sure to check out the video to see this mattress in action as we put it through our tests.

 

Construction

Mattress type:  Memory Foam over Foam

Made In:  United States

Mattress Thickness:  11"

Mattress Weight:  95 pounds (queen size)

 

Layers

The Novosbed mattress is an 11″ thick mattress comprised of 3 layers (listed below from top to bottom):

  • 2" memory foam with pin-core holes, 5 lb. density
  • 2” transitional memory foam, 5 lb. density
  • 7” polyurethane foam support layer, 1.8-lb density

Memory foam over foam beds are not very unusual these days, but the Novosbed does differ from the competition in some ways. The top 2" layer of memory foam is pierced with pin-core holes, intended to help with air flow. The 5-lb. density of the top foam, and the next memory foam layer under it, is higher than average, indicating excellent quality. The main support foam is a standard block of polyurethane foam in a 1.8 lb. density.

The Novosbed mattress is available in Firm, Medium, and Soft; we tested the Medium version.

Novosbed also offers its Comfort+ program. If you find your mattress too soft or too firm, the company will send you an additional later for free that can be zipped into the mattress. The image below shows what the mattress would look like with the addition of a Comfort+ layer.

Novosbed Mattress Layers

 

Cover

The foam layers of the Novosbed mattress are enclosed in a cover with a zip off section; that top portion is machine-washable, a fairly unusual feature.

Novosbed Mattress Cover

 

Comfort & Feel

There are three aspects that make up our assessment of comfort and feel. We call these "preference-based characteristics" because no rating here is better or worse – rather, the attributes that are most desirable to you will be determined solely by your personal preferences. We apply the same classification standards to each mattress so you can more easily compare apples to apples.

Softness ( what’s this )

Keep in mind that what mattress companies call “firm” or “soft” is a purely a preference. All mattresses should be supportive and promote healthy spinal alignment. Whether a mattress is fluffy and squishy (what mattress companies call soft or plush), or less so (what companies call firm), is purely down to your personal needs and preferences.

The Novosbed comes in Firm, Medium, and Soft varieties; we tested the Medium version. We would class the medium version of the Novosbed as more of a Medium Soft on our scale.

Not sure what softness is best for you? Take our Mattress Match Quiz and find out.

Softness Level
(1=Least Soft, 9=Most Soft)
7 Medium Soft

 

Cushioning Depth ( what’s this )

This refers to how deeply you sink into the mattress or feel cradled or hugged by your mattress; how far you sink into it. For our tester the Medium version of the Novosbed mattress had deeper than average cushioning.

Cushioning Depth
(1=Shallowest, 9=Deepest)
6 Deeper than average cushioning

 Novosbed Mattress Cushioning

Responsiveness ( what’s this )

Responsiveness refers to how quickly a mattress recovers its shape after being compressed. When you press your hand into the mattress, for instance, then remove it, does it take several seconds for the mattress to return to flat, or does it recover immediately?

The Novosbed has four inches of high quality, slow-responding memory foam up top, so it has plenty of that slow-melting memory feel. We also tested bounce, and unsurprisingly for a mattress with this much memory foam, there's hardly any bounce.

Response Rate
(1=Slowest, 9=Fastest)
4 Slow response, no bounce

 

Back Support & Pressure Relief

The two things that you should always be sure to get from your mattress are spinal alignment (commonly thought of as "back support") and pressure relief. Unfortunately, no mattress will deliver these two things equally well for all sleepers. In particular, spinal alignment and pressure relief capabilities will vary across sleepers with different weights, body shapes, and sleep positions. To help you determine how this mattress will perform for you, we break down our spinal alignment and pressure relief assessments by sleeper type.

Keep in mind that we tested the Medium version of the Novosbed mattress, which we found to be more of a medium soft on our scale. For our 200-lb. tester, this version of the Novosbed was too soft overall, allowing his hips to sink into the mattress more than felt natural. For that reason, we believe the Medium Novosbed mattress would be better suited for those lighter in weight than our tester. It is possible that the firm version would have worked well for our tester, but it was not available for comparison at the time of our testing.

 

Spinal Alignment

The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.

Here is how we break down the spinal alignment of the Novosbed mattress:

Weight Range Back Sleepers Side Sleepers
Lighter <150 lb 8 8
Average 150 to 200 lb 7 7
Above Average 200 to 250 lb 6 6
Heavier >250 lb 5 5

 

Back Sleepers:

While our tester was on his back, he noted that while spinal alignment for him was good, his hips were sinking into the bed further than he would have liked. This effect would be more pronounced for someone heavier than our tester. Those weighing more than about 200 lbs. might find the Firm version more suitable, but we did not test it.

Side Sleepers:

Our tester had a similar experience on the Novosbed in the side-sleeping position, with hips sinking in a bit too much once more. He noted that shoulder absorption was good (see the Pressure Relief section below). Again, we felt that the Firm version would be more suitable for side sleepers weighing more than 200 lbs.

Stomach Sleepers:

Achieving good spinal alignment for stomach sleepers can often be trickier as the hips can tend to sink down too far, leading to an over-arched back, which in turn could lead to back pain. Our tester found the Medium version of the Novosbed to be too soft for him for back sleeping and side sleeping, so it would also be too soft for stomach sleeping.

 

Pressure Relief

When a mattress pushes back against your body with too much force in a concentrated area, the result can be pain, soreness, loss of circulation, excessive tossing, and other problems. In general, such "pressure points" are of greatest concern for side sleepers, since that's the position in which your body's weight is distributed over the smallest surface area. To find the right mattress for your needs, keep in mind that the pressure-relieving capabilities of any given mattress will vary depending on the sleeper. Factors like your weight and body shape (e.g., broader shoulders and/or hips) will determine how far you sink into the mattress, and the pressure relief offered by that mattress will vary widely at different depths.

In the case of the Novosbed, we found that the four inches of memory foam and deeper than average cushioning did translate into excellent pressure relief for our tester. Likewise, if you are a lighter sleeper that needs very good pressure relief, we think the Novosbed would be a good choice.

Novosbed Mattress Side Sleeping 

Other Characteristics

Beyond the preference-based characteristics of comfort and feel, and the body matching for spinal alignment and pressure relief, a mattress will have a number of other attributes that can make it a better or worse choice for you. We call these "priority-based characteristics" because they are areas in which a mattress can be better or worse, but that will have differing amounts of importance to each sleeper. So, determining how much importance to give to these features will be entirely a matter of your own personal priorities. As always, we apply the same ratings standards to each mattress so you can more easily compare apples to apples.

 

Motion Isolation ( what’s this )

With a bowling pin standing upright on the Novosbed mattress, we tested motion isolation first by applying manual pressure (our tester pushed into the mattress with his arm), then by our tester dropping his weight onto the bed. 

Either way, there was almost no movement from our bowling pin, which leads us to conclude that the Novosbed mattress would be a very good choice for those sensitive to a partner’s movements in bed.

Motion Isolation Rating
10 /10 Exceptional

 

Temperature ( what’s this )

If you do not have a known issue of overheating, we do not think the Novosbed mattress will feel hot. Memory foam has a reputation for heat retention; in the case of the Novosbed bed, the top memory foam layer is pierced with pin-core holes to help promote airflow. However, since this mattress has deeper cushioning, you will sink in more, and less of your body will be exposed to the air.

If overheating in bed is an issue for you, and you’ve experienced it with other mattresses, you might want to explore other models, or consider going with an innerspring mattress or pocketed coil model

Stays "Cool" Rating
6 /10 Average for foam

 

Edge Support ( what’s this )

Foam mattresses aren’t typically very supportive along the very edge of the mattress—important if you like to sit on the edge of the bed, or if you tend to sleep along the edge. With the Novosbed mattress, our tester did experience a substantial amount of dip when sitting on the edge of the mattress.

When laying on the very edge of the mattress, our tester felt like he was starting to lean as his body warmed the memory foam layer of the bed. If edge support is a priority for you, competing mattresses offer specific edge support features.

Edge Support Rating 4 /10 Below average

 Novosbed Mattress Edge Support

Ease of Repositioning ( what’s this )

If you change positions a lot in the night, or have joint issues that make movement difficult, ease of repositioning may be a priority for you. With mattresses that include a lot of slow-melting memory foam, users sometimes describe a 'stuck in quicksand' feeling when trying to move around. Our tester did feel that moving on the Novosbed was a little more cumbersome than with other foam mattresses, but we think that unless you have a specific issue that makes moving difficult, most will not find it bothersome.

Repositioning Rating
6 /10 Average

 

Green Features ( what’s this )

For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe. 

In the case of the Novosbed mattress, the company makes no claims about the use of natural materials, however all of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC.

Green Rating 5 /10 Some safety certifications

 

Adjustable Base Compatibility ( what’s this )

We did not specifically test the Novosbed mattress with an adjustable base. However, the company says that using the Novosbed with an adjustable base is perfectly fine and will not damage the mattress.

Adjustable Base Use Rating
7 /10 Good compatibility

 

Price, Value & Longevity

What It Costs

Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on online mattresses, many of which are exclusive discounts for our readers.


Size Dimensions Mattress Foundation GoodBed Discount
Twin 39" x 75" x 11" $899 $179 $100 off
Twin XL 39" x 80" x 11" $949 $189 $100 off
Full (Double) 53" x 75" x 11" $999 $209 $100 off
Queen 60" x 80" x 11" $1,099 $219 $100 off
King 76" x 80" x 11" $1,299 $259 $100 off
California King 72" x 84" x 11" $1,299 $279 $100 off

 

What You’re Getting

The Novosbed is an 11-inch mattress made with four inches of premium, high density memory foam. The company has a unique Comfort+ program where if you find you need more firmness or more softness, the company will send, free of charge, an additional layer to add to the top of your mattress. A zip-off, washable top cover allows access to add the extra layer. We felt that the cover seemed sturdy and well made.

 

How Long We Think It Will Last

When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. In the case of the Novosbed mattress, the lower support layer made of 1.8-lb density foam is fairly standard. The top two layers are 5-lb. density memory foam, indicating excellent quality.

Overall, we see no red flags that would indicate to us that the Novosbed would not last as long as competing mattresses, or even longer.

 

Overall Value

Pricing for the queen size Novosbed mattress is $1,099, a price that’s right in line with many of its online competitors, but higher than some others. However, we do feel the Novosbed has higher quality foams than most, and the Comfort+ program adds additional value and peace of mind that you'll find a comfort level that suits you.

Value Rating
8 /10 Good value

 

Delivery, Returns, & Warranty

Delivery

  • Free delivery to door

Novosbed includes free delivery via common carrier, which is not particularly unusual among its competitors. For an extra $99, you can opt for their VIP or ‘white glove’ service, where the mattress is delivered and set up in the room where you want it, and the packaging is removed. Removal of your old bedding is another $35 option.

 

Returns

  • 120-day trial period
  • Full refund, including free pickup within trial period

Novosbed offers buyers a 120-day trial period, with a requirement that buyers try the mattress for a minimum of 60 nights before initiating a return. Returns within the trial period are free, with pickup of the mattress included. Returned mattresses will be donated to charity, according to the company. See: Novosbed returns policy.

 

Warranty

  • Warranty Length: 15 years
  • Indentation Coverage: 1” and above for the first 10 years; 2" thereafter

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions—the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. Novosbed has chosen to cover indentations that meet or exceed 1” for the first 10 years of the warranty, and 2" or more for years 11-15. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection. Full details on Novosbed's warranty.

 

Summary: Is the Novosbed Mattress Right for You?

The Novosbed is made with high quality foams, and comes with a unique Comfort+ guarantee. Here’s who we think the mattress is best for, based on our evaluations

BEST if you:

  • Like that slow-responding memory-foam feel
  • Need good pressure relief
  • Are sensitive to movements of a partner
  • Enjoy a deeply cushioned mattress

NOT IDEAL if you:

  • Weigh more than 200 lbs (get Firm)
  • Tend to sit or sleep on the edge of your bed
  • Have an issue sleeping hot
  • Find repositioning challenging

 

Is the Novosbed bed right for you? Take our Mattress Match Quiz to find mattresses that fit your needs, based on your preferences and price range.

Looking for a little more on the Novosbed mattress? Visit Novosbed.com.

 

Final Note

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