Posted by Kamme R
from Fort Huachuca, AZ
on January 14, 2013
I am absolutely disgusted by a local business here in Lawton, OK. stay away from Wichita Furniture. I just received my order from them and is some of the worst quality furniture I have ever seen. I am stuck with the furniture now and have had the worst customer experience …
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Posted by M T
from San Francisco, CA
on December 13, 2009
Great location. Annoying salespeople. You get their life stories and their commentary on, er criticisms, of your lifestyle.
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Posted by Gerard S
from Portland, OR
on December 9, 2009
I live in the pearl district and they were an easy walk from my home. Friendly, knowledgeable staff.
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Posted by Hilary B
from Needham, MA
on November 23, 2009
We did not do much research — just walked in, lay on a bunch of beds, and picked one out.
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Posted by Jean M
from Summerland Key, FL
on January 24, 2010
VEry helpful, good prices, quick delivery, quality product.
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Posted by Michelle P
from West Palm Beach, FL
on May 27, 2010
Recently, I sent to visit MattressFIRM in Royal Palm Beach, FL 33411 and I must have spent about 1 hour in there looking at mattresses. The manager at first seemed to care, but when it came to wanting the know prices; he absolutely refused to give us a price until …
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Posted by Peter H
from Chevy Chase, MD
on March 16, 2010
The store is conveniently located in the heart of Dupont Circle, close to downtown Washington, DC. The staff were knowledgeable, genuinely interested in my needs, and they were willing to negotiate on price.
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Posted by Jeffrey S
from Emerald Isle, NC
on June 17, 2011
Mills & Thomas provided perhaps the worst furniture experience of my lifetime. To begin, their prices were two to three times more than I found elsewhere for identical products. Luckily, we got stuck with only the beds, a sofa and a chair. Had they provided decent customer service, I could …
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Posted by Susan C
from Wadesboro, NC
on June 10, 2011
On our 3rd boxsprings for a set of mattresses that we bought less than a year ago and it is now creaking! This is the 2nd set in our home doing the same thing. Now playing the waiting game again for them to come look at it. Do not buy …
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Posted by Jimmy J
from West Chester, OH
on April 1, 2012
I went shopping at this store because I needed a mattress in a hurry and they are local. The first mattress I bought hurt my back so bad that I returned it within 3 days. The second mattress I bought began giving me back problems after 3 months. The whole …
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Posted by Jane H
from Atlanta, GA
on October 20, 2012
Use this place if you want to waste your money and be mad. They'll send a smelly guy out with a yellow ruler with a slider (it's really Saturday Night live material if I wasn't so upset about wasting $3,000) who WILL find there there is nothing wrong with your …
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Posted by Ron S
from Haughton, LA
on January 29, 2013
I went into Johnson's furniture today looking to buy a sectional. I asked them online in writing if they had a military discount, to which I was told yes they did offer a military discount. They are also advertising "we pay the sales tax" promotion online and with large signs …
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Posted by Steve M
from Woburn, MA
on April 1, 2013
The mattress are higher priced. The matress we purchased went on sale less than a week after we purchased at $150 less. The manager would not provide us the discounted rate. Do not buy from this store. I strongly recommend Jordens.
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Posted by Mike D
from New Braunfels, TX
on May 29, 2013
After five months my Serta icomfort mattress no longer offers support and sags where you sleep. I was going to purchase a Temperpedic brand when I went into the Mattress Firm store. The salesman, Ken recommended the Serta, saying it was a firmer, more supportive bed, and costs less. After …
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Posted by Dan B
from Philadelphia, PA
on August 26, 2013
The furniture selection is great and they have reasonable prices, but the customer service is horrible the only person that acknowledges you is the sales person who works on commission ,which makes it more of an obligation. I opted for pick up instead of delivery because my purchase didn't make …
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Posted by Carole C
from District Heights, MD
on August 30, 2013
I purchased a Spring Air queen set from Norman at Mattress Discounters. Although I am EXTREMLY dissatisfied with the mattress, and although I had to replace the set within the first two weeks and now looking at the manufacture to refund my money on the second set (replacement), the store …
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Posted by Teresa A
from Minneapolis, MN
on December 10, 2013
Our initial trip to this Slumberland was to purchase a bed. It was kind of a on a whim but a new bed had been in talk for awhile. We checked out the selection and determined we wanted a Tempur-pedic. There were at least three salespersons there that day that …
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Posted by Nancy K
from Hoffman Estates, IL
on January 4, 2014
great experience!. I've needed a new mattress for years and kept putting it off because I hated the thought of mattress shopping. We have mattress stores within a mile of our home so i decided to spend an afternoon going to each one hoping it wouldn't be too painful. Searching …
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Posted by Terry
from Racine, WI
on February 12, 2014
I spoke to Bill Lawrey in Racine this morning and stated the following. We purchased a Verlo King Ashford on 2/22/2012 for $1800 inv. rw00011580. This was a lot for a mattress, a few hundred more than the national brands, because we had good luck with our prior Verlo purchase …
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Posted by Anna
from Santa Maria, CA
on March 17, 2014
We unfortunately got stuck with a salesperson who's bottom line was the almighty $. Made us feel that price was our main concern over a good quality bed. As it turned out we over paid for a mattress which we had to exchange and then ended up paying even more …
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Posted by Leslie
from Madison, WI
on May 24, 2014
I went to this store knowing nothing about beds. no one explained ANYTHING to me or made any suggestions. Just had me lay on them, and " pick one out". I was told if I was not happy they would work with me. So I got the first purchase home …
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Posted by Marci D
from Chandler, TX
on November 20, 2014
Very bad service. Eric will say anything to sell a mattress but has nothing to say when it's not delivered on time. Or the fact that the mattress doesn't fit the bottom box. I called so many times I have the number on speed dial. After 21 days still no …
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Posted by Deborah H
from Casselberry, FL
on February 6, 2015
Kevin, our sales associate was so good, we ended up purchasing a Tempur-Pedic King size mattress with an adjustable frame, even though we had intended to shop around.
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Posted by Jerru
from Montgomery, TX
on April 1, 2015
First the sales person completely screwed up the invoice, overcharging us. Then, the delivery was delayed by several days. The worst thing was our mattress/box springs started squeaking every time you got out of bed (to the point of waking my wife). Contacted Sealy and they said to go through …
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Posted by Everett &
from Shelbyville, IN
on September 19, 2015
Very nice people to do business with and very informative about all beds and the difference between them. We may add a topper to our new bed. We would highly recommend them to anyone who is looking for a great mattress we would highly recommend these folks. Thank You! Everett …
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Posted by Lynda H
from Carrollton, TX
on November 10, 2015
We purchased a mattress from Sleep Central two years ago and suddenly the mattress went wrong. Called and spoke with Allen Harrell and he said no problem come in and pick out another mattress. They gave us all of the money back on the first mattress to go toward a …
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Posted by Jessie
from Port Arthur, TX
on August 7, 2017
Paid a premium price for a memory foam matress. It broke down within two years. The memory foam is way over rated and way overpriced. A mistake I'll never make again. A great salesman makes sales. So they are good at what they do.
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Posted by Ava
from Palm Bay, FL
on February 19, 2018
I did not expect to find the mattress that I want the same day however the sale person so friendly and work with my husband and I to find the mattress for our budget.
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Posted by Carina
from Miami, FL
on July 15, 2018
Great location and customer service!👍👍👍
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Posted by Ashley
from Dewey, OK
on March 31, 2018
Josh welcomed us and brought us drinks, super nice and friendly! Jake came over to help my mom find a mattress and was so informative! He helped us with alignment and I realized I was sleeping on a bad mattress! He showed me some options if I ever wanted to …
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Posted by Jim
from Ben Lomond, CA
on September 3, 2018
These guys are why people don't trust salesmen. Assured me I was buying a 100% latex mattress. Years later when it had failed, I cut it open to find 1" of latex and 11" of cheap foam.
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Posted by John
from Canton, GA
on October 30, 2018
This is my third bed I bought from this store. every time I go to this store they show me something new about the beds. My wife and I had a price limit we wanted to spend and the sales personnel worked with us to hit that price. All I …
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Posted by Jasan G
from Calabasas, CA
on February 20, 2019
I went in person to try several mattresses but ended up being more confused by the salesperson hovering over me. The 'computer bed' they had me lay in didn't help at all either. I went home and watched the goodbed.com videos to help sort out my decision and went online …
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Posted by Cassandra
from Durham, NC
on September 9, 2019
My Sales lady name was LaTonya whom I really appreciate. I was frustrated and about to give up on Mattress shopping until I entered this store. LaTonya assisted me immediately and encourage me to not give up. She assured me that I will not be disappointed. Well, I wasn't and …
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Posted by Curtis
from San Antonio, TX
on January 3, 2020
Paul was very helpful ,knowledgeable ,and considerate of our time and budget. We are very pleased and confident we made the right purchase.
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Posted by Dale
from Torrance, CA
on August 7, 2020
The store was clean and bright with a variety of selections. Kendrick the salesman answered all my questions and was instrumental in my choice of mattress.
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Posted by Lynnice
from Brandon, MS
on September 5, 2020
Undecided when we arrived—Greg helped us narrow it down based our needs and price range.
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Posted by Carla
from Bolton, MS
on October 9, 2020
Able to shop from my home. Very convenient. Easy to apply for financing on line.
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Posted by CJ D
from Fort Wayne, IN
on March 4, 2021
Drew was courteous and informative. I did locate a headboard I loved & Drew along with another associate voluntarily disassembled the headboard to fit into my automobile. Drew kindly put the headboard into my car for me. At 67yrs...it is the little things like this that will keep me returning.
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Posted by Alangernette M
from Brandon, MS
on March 5, 2021
Overall everything was great. It was a bargain and I am very pleased with the furniture.
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Posted by Gail J
from Macomb, MI
on March 15, 2021
Been shopping for a full size mattress , liked that they filled the order when complete and not just some warehouse !
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Posted by Blaine
from Novi, MI
on January 8, 2022
Don was very helpful, knowledgeable, and took the time to talk to us and help us in selecting a mattress. He also went over the details about the mattresses, foundations, and options.
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Posted by Bobbie
from Kirtland, NM
on January 11, 2022
Very convenient. Smooth and a delightful experience
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Posted by Tara
from Littleton, CO
on May 29, 2022
Posted by Vivian
from Claremore, OK
on May 9, 2023
I located the store on my cell phone, chose the mattress I wanted, called the store, and spoke with Edward, and was able to complete the purchase on the phone and arrange for delivery and set up. Very satisfied with the service and my new Denver mattress.
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Posted by Jeremy T
on July 30, 2023
Just like it was 10+ years ago! Great deal on mattresses! Bought Mattress set for $600 less than the store in Owatonna. They were busy too. Owatonna store always deserted. They are adding furniture next year. Can't wait.
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Posted by Scott
from Appleton, WI
on October 25, 2023
Dominic spent almost an hour with me explaining the different mattress choices and options, his knowledge and guidance based on my sleep habits and requirements helped steer me towards a confident purchase. This location had a nice, large showroom and a good selection of mattresses.
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Posted by Curtis
from Denver, CO
on September 7, 2024
No pressure sales. Zander was very knowledgeable on the products we were looking at.
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Posted by Chris
from Denver, CO
on November 29, 2024
I had a very good experience! Micah Oren Was excellent! He explained everything to me and had me try all kinds of pillows. He was very thorough, very professional and very knowledgeable! I am so glad he was the one I got to work with! He needs a bonus or …
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Posted by Danita
from Cabot, AR
on December 4, 2024
Excellent explain everything well.
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Posted by Steve S
from Everett, WA
on January 26, 2013
Other stores we stopped at we're just ok. We laid on several mattresses at 3 other stores before visiting Mattress City. Loved the welcoming atmosphere and no pressure approach. We were actually helped by the owner of the store himself. Stewart. He was professional and asked us questions that allowed …
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Posted by Jon T
from Denver, CO
on November 3, 2010
Great selection to choose from, and very profesional and got a great deal, I ended up buying a new serta trump mattress. I am very satisfied with my purchase and would go back in the future. I am a picky buyer and wanted a quality mattress and I am glad …
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Posted by Brandy S
from Williston, ND
on August 25, 2012
I was helped by the owner personally and he helped me find a mattres for me and my husband that was a memory foam mattress that we had seen at another store for half the price! Great guys and a great deal. I highly recommed this store to anybody who …
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Posted by Alisa T
from Pearland, TX
on August 5, 2012
Kent helped us pick out about 3 rooms of furniture he is the best. He was very upfront and honest about pricing and allowed us the room to look around and pick things without rushing or pressuring us to buy. Our purchases were delivered and assembled on time and our …
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Posted by Linda S
from Salisbury, NC
on September 12, 2012
We bought a Cloud Supreme Tempur-Pedic from the Sweet Dreams Mattress store 5 months ago. The mattress is absolutely great and the delivery went well. They gave us pillows and a cover with the bed and made sure we wanted to keep it after a few weeks. We bought spare …
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Posted by Tanner C
from Nashville, TN
on July 5, 2012
Just wanted to say THANK YOU for saving my mom $102.00 on her new sofa & love seat furniture. At first we were going to Big Lots but mom suggested that we keep driving one more block to your store in Madison,TN and take a look around. What a blessing …
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Posted by Mary
from Milwaukee, WI
on January 12, 2015
Shopping at BILTRITE couldn't be easier and working with Randi (salesperson) was a fantastic experience!! I was looking for a bed for my guest room. I was in and out within 15 minutes! I returned looking for a very particular couch---they had exactly what I was looking for. Great service, …
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Posted by william
from Albion, MI
on August 30, 2018
Salesman lied and said he owned the store. mattress came on time. guys delivering it would carry two pillows up the stairs because they only are paid to deliver the mattress???!! The salesman forgot to get back to me about buyinmg a fixture because the headboard doesnt connect to the …
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Posted by Dianne
from Killarney, MB
on August 10, 2017
Location is difficult to get at if travelling north on Broadway. Road construction makes it that much more difficult. We looked at all stores on Broadway that sell matresses beginning in the far south and almost missed your store because of its location.
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Posted by James
from Brush Prairie, WA
on August 29, 2018
At no point did I feel any of the classic sales pressure found at furniture and mattress stores. This is a no-fluff store where you'll get more for your money.
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Posted by Jim
from Bradley, IL
on March 22, 2022
First time customer here, I was immediately greeted by a friendly knowledgeable salesman and asked if I was looking for a specific type of mattress. It was for my Autistic daughter and he made her feel important and involved. Every question was answered and I could not pass up the …
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Posted by Leslie
from Lafayette, LA
on April 7, 2022
These guys are awesome all around, I follow their social media and they are always giving back to the community. I believe the man said they were up to close to 100 mattresses donated each year, that's impressive. Shop local ya'll, this company is as local and family oriented as …
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Posted by Michelle
from Santa Monica, CA
on November 25, 2024
Parking terrible. Selection in showroom ok. I had asked about mattress removal and was told it is free, no charge. But, there was a $10.50 recycle charge. The sales price tagged on the showroom sample and the price quoted by the salesperson was $1967, but the price on my invoice …
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