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Manager was arrogant, rude and dismissive!

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Atmosphere was ok. Near my home.
Location Convenience
Store Appearance
Some mattresses were stained; and the manager of the store was rude and would not provide me with the price of the mattress I was interested in! What ever happened to the customer is always right???
Product Quality

Posted by Michelle P from West Palm Beach, FL on May 27, 2010

Recently, I sent to visit MattressFIRM in Royal Palm Beach, FL 33411 and I must have spent about 1 hour in there looking at mattresses. The manager at first seemed to care, but when it came to wanting the know prices; he absolutely refused to give us a price until we returned. He said, "that's the way I do business." All I simply wanted to know was the price of 2 different latex mattresses to compare prices and to make sure I knew how much money to bring if I planned on making a purchase. He flat out did not want to provide the price and chuckled, "whatever..." when we finally left the store.

    Comments (1)

    What?!?!?!? This has NVR happened to me!

    By: Anonymous on August 19, 2010

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