|
|
Frequently Asked Questions
Sleep EZ
-
Here are the in-home trial details for mattresses purchased from the Sleep EZ website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 90 days (after 30 day minimum trial).
- Notes: You will only be charged a flat-rate $99.00 return fee if you use the original Sleep EZ boxes and return labels. If you did not keep your original boxes and need to purchase boxes, we recommend the 27” TV/Microwave box that can be picked up at any U-Haul dealer.
-
Here are the delivery terms for mattresses purchased from the Sleep EZ website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up not available
- Removal: Removal of old mattress not available
- Timing: Your mattress will be built and shipped within 2 working days from order placement. We ship UPS ground and transit time depends on where you live, but is usually between 5 and 7 days.