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GoodBed H.
from San Francisco, CA
answered
Mar 2018
Hi there -- Thanks for your question. As these types of questions go, this is actually a pretty easy one as there is at least one very meaningful difference between these two options: Responsiveness. The Loom & Leaf is a memory foam mattress, so it has that slow-responding "memory" feel that makes you feel like you are slowly melting into the mattress. By contrast, the Zenhaven is an all-latex mattress. Latex is a very quick-responding material so the Zenhaven has none of that slow-responding memory feel. Some people would describe latex as bouncy, which it is to a degree, but it has more of a "surface bounce" rather than a "deep bounce" like an innerspring mattress. Responsiveness is what we call a "preference-based criteria" -- meaning there is no better or worse, it's simply a matter of your personal preference. Most people have at least a slight preference either for or against "memory" feel. Another key distinction that may or may not be significant to you is that the Zenhaven is a natural mattress made from all-natural latex, where as the Loom & Leaf is not a natural mattress (though it does have organic cotton in its cover). And of course, the Zenhaven is flippable while the Loom & Leaf is not. For a more complete description of the characteristics of each of these, I'd recommend watching out our in-depth video reviews of both of them, which you can find here: Note that if you are short on time, each video has a summary section at the end. If you watch the videos on YouTube, you can find a direct link to this summary in the YouTube description for each video. I hope that helps.
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Frequently Asked Questions
Loom & Leaf
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- Length: 15-year warranty.
- Indentation coverage: 0.75" and deeper.
- Proration: 15 years of full ("non-prorated") replacement coverage.
- Claim Fees: After 2 years, owners pay $99 shipping charge both ways.
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Here are the in-home trial details for mattresses purchased from the Saatva website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 365 days
- Fees: For returns, Saatva will pick up your mattress and provide a full refund minus a $99 handling fee.
- Notes: Your mattress can be returned for any reason during the 365-night in-home sleep trial. Only the Lineal adjustable base cannot be returned or exchanged.
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Here are the delivery terms for mattresses purchased from the Saatva website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided free with delivery
- Removal: Removal of old mattress provided free with delivery
- Timing: Typical deliveries range from 2-8 days. Remote deliveries may range from 14-21 days.
- Notes: Saatva now offers free White Glove Delivery, which includes in-home setup + free mattress & foundation removal (NEW as of Dec '17).
