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GoodBed H.
from San Francisco, CA
answered
Jan 2018
Hi Kar -- It's hard to know with 100% certainty what you're looking at, but from your description that sounds like a protective outer covering that is meant to be removed. To be sure, here are some is a high-resolution close-up pictures picture of the Tempur Cloud Luxe -- if the liner you're seeing is not shown in these pictures, this picture, then it is probably some kind of wrapping that is not part of the mattress. I hope that helps. https://www.goodbed.com/media/pictures/mattresses/tempur-pedic/tempur-cloud-luxe-picture.jpg
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TEMPUR-Cloud Luxe (2014)
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Yes, the TEMPUR-Cloud Luxe (2014) mattress is adjustable base compatible. This means it is designed to be used on an adjustable base without incurring damage or voiding the warranty. In our review of this mattress, we tested it on an adjustable base to look for any adverse effects as the head and foot are elevated, and to see how well it conforms to the contours of the base both with and without the weight of a sleeper. Overall, we found the Cloud Luxe to have adjustable base compatibility.
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- Length: 10-year warranty.
- Indentation coverage: 0.75" and deeper.
- Proration: 10 years of full ("non-prorated") replacement coverage.
- Claim Fees: Owners are responsible for warranty-related shipping fees..
