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Your back pain could be the result of many things. One could be an incorrect comfort style. Perhaps it is too soft, or maybe too firm. Every person has a unique comfort level that conforms and supports their body correctly. Just because others label this mattress as being "the best" doesn't mean its ideal for you. Another could be a manufacturing defect. Even though the mattress is under a year old, the foam and/or coils could have failed. If there's any sagging or impression, check your warranty for a possible replacement. If you felt comfortable on the mattress in the showroom, you should never have to take Tylenol to ease back pain due to an uncomfortable bed.
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As Nick N stated, it sounds like the bed is not giving you the proper support your body needs. I would try speaking to the retialer you purchased it from to see if they may be able to do an assesment of your bed at no charge. If there is a charge you can deal with Sealy directly at 1800 MY SEALY. Sealy is the manufacturer of Stearns & Foster. When you shop for your next mattress wear comfortable clothes and narrow your selection down so you can spend a good 15 minutes or more lying on the bed to see if you have any comfort issues before you purchase. Best of Luck! |
Just remeember that the showroom mattrsss has been laid on many times beford you got there. It will be a bit softer. Also, it is important to check the mattress tag of the bed you like in the showroom. Get the model number of the bed you like. When your bed is delivered check the tag to make sure it is the same. I have seen many cases where a customer will pay for one bed and store accidetally deliveres the wrong bed. It is possible that you may not have the bed you paid for. Check your reciept and compare the model numbers. |