I am comparing the Saatva luxury firm mattress to a Holder mattress. Can any of the Saatva mattresses be flipped for longer life?
asked Jul 22 '14
The Saatva mattress is designed to be a one-sided mattress, so I would not recommend flipping it for longer wear. If you're unsatisfied with the way the mattress is sleeping, I'd recommend checking out the warranty. They offer a prorated option for later years, so you will have to pay for a replacement, but at least you won't have to pay full price.
From their warranty: Additionally, at Saatva we also offer you an unprecedented 'Fairness Replacement Option' should your bed be deemed defective. We have decided to put this option in place after carefully reviewing the most common complaints consumers have with mattress stores. We have learned that there is too much ambiguity as to what has actually caused the defect in a mattress. The conflicts seem endless. It's unfair to you, the consumer. We believe by having this alternative option in place, it will avoid all the nonsense and confusion, while making any warranty issue 'hassle free'. Within the first two years, Saatva will replace your mattress free of charge should your bed be deemed defective. Within years 3 to 5, we will replace your mattress for 30% of the original price you paid. Within years 6 to 10, we will replace your mattress for 50% of the original price you paid and years 11 to 15, we will replace your mattress for 75% of the original price you paid. (Only a new delivery fee will apply and there will be no pick up fee)
answered Sep 12 '14
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Asked: Jul 22 '14
Seen: 1,373 times
Last updated: Sep 12 '14
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