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I recently purchased a ComforPedic Phenom Luxury Plush mattress. Have had it for two nights but it feels very firm. Will the foam soften at all to provide a more plush feeling?

asked Feb 19 '14
Anonymous260's gravatar image
Anonymous260

Hello,

It will change a little over the course of time. Retailers will sometimes honor the 1 year comfort trial Simmons offers for Comfor-Pedics. If this is the case with your retailer, they suggest you keep the mattress for 2 months before exchanging for a softer (in this case) mattress. If they don't honor the 1 year warranty, wait a couple weeks at least and go talk to your retailer if you're still not adjusting to it. A couple nights isn't enough to make the call. You've got to give it a little more time to know for sure.

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answered Feb 21 '14
Andrew Schlesser's gravatar image
Andrew Schle... ♦
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Asked: Feb 19 '14

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